Job description

Job responsibilities

Please refer to the supporting documents for the full job description outlining the core responsibilities of this role.

You will enjoy this role if you are passionate about supporting services, processing information accurately, responding to enquiries, and developing your IT skills using MS Word, Outlook, Excel, and other relevant systems.

If you are looking for a rewarding role with daily challenges and opportunities to make a difference, we welcome your application to join our growing team.

We reserve the right to close this vacancy at any time during the advertising period.

Pre-employment Requirements Vaccinations: Vaccination status will be checked to manage individual and environmental risks. Support will be provided where required, and evidence must be supplied for roles with mandatory requirements.

Right to work: Proof of eligibility to work in the UK is required at interview.

References: References must be obtained prior to employment, including one from your current or most recent employer.

Employment history: Any gaps of 6 weeks or more must be declared.

Person Specification

Knowledge

Essential

• MS Word, Outlook, Excel and other relevant software packages
• Medical terminology and NHS systems desirable
• Knowledge of or experience within NHS General Practice desirable

Personal Qualities

Essential

• Professional approach to work
• Confident and courteous telephone manner
• Strong team player
• Responsive with a positive outlook

Skills

Essential

• Strong customer service orientation
• Excellent listening, communication, and interpersonal skills
• Accurate typing and word processing abilities
• Effective administrative and organisational skills
• Ability to follow policies, practices, and protocols
• Computer literate and adaptable across multiple systems

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Modality Partnership

Address

Modality Partnership

Ship Street

EAST GRINSTEAD

West Sussex

RH19 4EE

United Kingdom

Employer's website

https://www.modalitypartnership.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please attached the job description and person specification for further information on the job role.

Person Specification

Qualifications

Essential

• Please attached the job description and person specification for further information on the job role.

Employer details

Employer name

N3i Limited

Address

N3I

Aura Innovation Centre

Bridgehead Business Park

Hull

HU13 0GD

United Kingdom

Employer's website

https://www.n3i.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please open and review the Job Description and Person Specification for detailed information on this post.

Please do not hesitate to contact Tracey McKenzie to discuss the role and / or a "meet the team" visit, as required.

Person Specification

Qualifications and Training

Essential

• Degree Level RN qualification
• Evidence of CPD

Desirable

• IPC Qualification HEA 361/276 or equivalent
• Teaching qualification or equivalent

Knowledge and Experience

Essential

• Relevant post registration experience
• Recent clinical experience in the acute setting
• IPC experience in clinical areas

Desirable

• Ward management experience
• Understands the basic principles of IPC in relation to clinical practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Torbay and South Devon NHS Foundation Trust

Address

Torbay Hospital

Lowes Bridge Road

Torquay

TQ2 7AA

United Kingdom

Employer's website

https://www.torbayandsouthdevon.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

DUTIES/RESPONSIBILITIES

General Overview

• Support the project managers across allocated programmes and services ensuring processes, programmes and service information packs, guidance and associated documentation are accurate, current and relevant.
• Be the first point of contact for allocated programmes and services, responding to enquiries via phone and email, and appropriately signposting or escalating queries where required.
• Take responsibility for maintaining accurate and up-to-date records and supporting the completion of reports for ICBs, ICSs, national governing bodies and other external stakeholders, working alongside project managers and programme/service clinical leads as required
• Maintain programme trackers, action logs and any relevant spreadsheets to ensure deadlines and actions are monitored and escalated where required.
• Maintain accurate and appropriate records for each programme and service, including information relating to General Practices, PCNs, individuals and other relevant stakeholders
• Work closely with project managers to coordinate relevant administrative tasks, actions and associated activities to ensure all programmes and services are coordinated effectively and run smoothly.
• Liaise with external stakeholders including national governing bodies, ICBs, training providers, facilitators and other relevant organisations.
• Engage with General Practices and provide accurate and timely information to support workforce, education & training needs.
• Work collaboratively with other team members to provide effective cross-cover for the administration of programmes and services, as required.
• Coordinate training sessions, workshop and events, including bookings, venues, facilitators, attendance and associated administration.
• Attend and support external meetings, Connect Days, workshops, events and other activities as required.
• Support the coordination of meetings, including arranging meetings, preparing documentation, taking minutes and maintaining action logs, where required.
• Contribute to the development and review of SOPs, templates, guidance, website updates and administrative processes, identifying opportunities to improve efficiency and consistency.

Confidentiality

Employees entrust us with, or allow us to gather, sensitive information in relation to their employment and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately. In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, TPC staff and other healthcare workers. They may also have access to information relating to TPC as a business organisation. All such information from any source is to be regarded as strictly confidential.

Information relating to patients, carers, colleagues, other healthcare workers or the business of collaborating organisations may only be divulged to authorised persons in accordance with TPCs policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & Safety

The post-holder will implement and lead on the full range of promotion and management of their own and others health, safety and security as defined in TPCs health & safety policy, health & safety manual, and infection control policy and published procedures. This will include (but will not be limited to):

• Ensure they adhere to their individual responsibilities for infection control and health and safety.
• Maintain an up-to-date knowledge of health and safety and infection control statutory and best practice guidelines.
• Using personal security systems within the workplace according to TPC guidelines.
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across the business.
• Making effective use of training to update knowledge and skills.
• Using appropriate infection control procedures, maintaining work areas in a tidy and safe way free from hazards, and initiation of remedial/corrective action where needed.
• Actively identifying, reporting, and correction of health and safety hazards and infection hazards immediately when recognised.
• Keeping own work areas and general/patient areas generally clean, identifying issues and hazards/risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the organisation.
• Undertaking periodic infection control training (minimum annually).
• Routine management of own team/team areas, and maintenance of workspace standards.
• Demonstrate due regard for safeguarding and promoting the welfare of children.

Equality and Diversity

The post-holder will support the equality, diversity and rights of patients, carers, and colleagues, to include:

• Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with TPC procedures and policies, and current legislation.
• Respecting the privacy, dignity, needs and beliefs of patients, carers, and colleagues.
• Behaving in a manner that is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings, priorities, and rights.

Personal/professional development

The post-holder will participate in any training programme implemented by TPC as part of this employment, such training, and responsibilities to include:

• To be responsible for the self-development of skills and competencies through participation in training and development activities and maintain up to date technical and professional knowledge relevant to the post.
• To undertake any identified training and development related to the post and undertake statutory and mandatory training as deemed appropriate by TPC.

• Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

Quality

The post-holder will strive to maintain quality within TPC, and will:

• Alert other team members to issues of quality and risk.
• Assess own performance and take accountability for own actions, either directly or under supervision.
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.
• Work effectively with individuals in other agencies to meet patients needs.
• Effectively manage own time, workload, and resources.

Communication

The post-holder should recognise the importance of effective communication within the team and will strive to:

• Communicate effectively with other team members.
• Communicate effectively with patients and carers.
• Recognise peoples needs for alternative methods of communication and respond accordingly.

Contribution to the implementation of services

The post-holder will:

• Apply TPCs policies, standards, and guidance.
• Discuss with other members of the team how the policies, standards and guidelines will affect own work.
• Participate in audit where appropriate.

Development

The post-holder will engage and participate in any opportunities arising within the development and expansion of the organisation.

Flexibility

This job description is not intended to be exhaustive. The post-holder will be expected to adopt a flexible attitude towards the duties outlined which may be subject to amendment at any time in line with the needs of the organisation. The post holder may be required to fulfil other duties, as agreed with their line managers, to meet the needs of the organisation. This will involve travel to other sites within the organisation.

Person Specification

Skills

Essential

• Ability to prioritise workload effectively.
• Ability to use Microsoft Office (Word, PowerPoint, Excel).
• Ability to work with minimal supervision.
• Able to set up/manage effective document management systems.
• Excellent organisational and administrative skills.

Desirable

• RSA Level 1.
• Experience working in a health or social care setting.
• Problem solving skills

Experience

Essential

• Ability to analyse information, formulating this into reports.
• Problem solving and respond to sudden unexpected demands.
• Organise workload with minimal supervision working to tight and changing timescales.
• Ability to plan, manage, monitor, and deliver activities to a time and agreed specification.

Desirable

• Ability to influence and negotiate.
• Knowledge of primary health care.
• Previous Administrator with experience of working in a busy office environment.

Communication Skills

Essential

• Excellent communication, and interpersonal skills.
• Experience of, and ability to, present and produce clear, accurate and concise minutes, action points and reports.
• Ability to communicate effectively with a wide range of stakeholders.
• Excellent written and verbal communications.

Desirable

• Presentation skills.

Other

Essential

• Adaptable, flexible, and innovative approach to work.
• Acts in ways that support equality, diversity, and inclusion, including treating people with dignity and respect.
• Appreciate the need for confidentiality and discretion.
• Committed to accuracy and efficiency.

Personal Qualities/ Behavioural Attributes

Essential

• Deliver the highest standards and quality outcomes possible.
• Build positive working relationships, respecting and valuing others, being helpful and inclusive.

Desirable

• Joint working with others, e.g., practices, colleagues in the delivery of high-quality healthcare and training.

Qualifications

Essential

• GCSE grade A to C (or equivalent) in English and Maths.

Desirable

• A-level qualifications or equivalent.

Knowledge

Essential

• Knowledge of administrative procedures.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Trust Primary Care Ltd

Address

Trust Primary Care Ltd

The Ridge Medical Centre

Bradford

West Yorkshire

BD7 3JX

United Kingdom

Employer's website

http://www.trustprimarycare.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

• Provide secretarial/administration support and advice to the Confederation Senior Management Team and Confederation Services:
• Provide administration support for a range of Confederation services
• Work as receptionist to meet and greet all patients arriving on site.
• Undertaking administrative duties such as photocopying, faxing and mail-out distributions.
• Participate in the induction and training of new members of staff and contribute to the Confederation development.
• Act as an ambassador for the Confederation.
• Sorting and prioritising all incoming mail and e-mail
• Ensuring all urgent and/or confidential communications are received and distributed from/to relevant parties in a timely manner.
• Covering the Patient Services telephone line - using initiative when dealing with phone calls and messages and ensuring any messages are passed onto the appropriate person.
• Booking and maintaining the patient appointment system (EMIS).
• Ensuring maximum appointment utilisation by ensuring requests for appointment cancellations are actioned quickly and coordinating reminder SMS messages.
• Assisting Practices hosting Confederation Services.
• Liaising with local Care Homes, Mental Health Homes, Learning Disability Homes (and Extra Care Housing facilities) to arrange planned visits for residents.
• Undertake diary management duties including arranging and changing appointments, prioritising these as appropriate.
• Inputting, monitoring and checking data, required for finite and ongoing projects within the teams
• Working with all team members in the collection of information for performance reporting on relevant team projects.
• Obtaining and analysing patient feedback where appropriate.
• Acting as a point of contact for teams, dealing and responding effectively with complex queries from stakeholders and passing on relevant information to appropriate team members sensitively and autonomously.
• Maintaining effective electronic and paper filing systems, to ensure that information is kept securely and is accessible to other members of the Confederation.
• Providing guidance and advice on relevant policies and procedures.
• To carry out other appropriate delegated duties as required.
• Work closely with other Confederation colleagues.

Person Specification

Qualifications

Essential

• GCSE Passes at grade C or above or equivalent experience
• Evidence of consistent pattern of learning from education, training and experience.

Experience

Essential

• Significant administrative/ secretarial experience
• Demonstrable experience in dealing with sensitive and confidential information.
• Evidence of working autonomously and as part of a team
• Contribute to the design and development of standard reports
• Experience of working with members of the public or providing customer service support
• Excellent knowledge on IT systems and software programmes such as Outlook, Word, Excel and Powerpoint.
• Working knowledge of EMIS.

Desirable

• Previous experience of working in a Healthcare environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Confederation, Hillingdon CIC

Address

The Pembroke Centre

90 Pembroke Road

Ruislip

Middlesex

HA4 8NX

United Kingdom

Employer's website

https://www.theconfederationhillingdon.org.uk (Opens in a new tab)

Job description

Job responsibilities

Duties include, but are not limited to:

• Communicate effectively with laboratory staff, clinical staff, and external clients regarding advice/clarification of test requests in a professional and approachable manner Communicate, as appropriate, using information technology & other media.
• Order stock from Main Stores to maintain adequate supplies of stock items. and rotate stock to ensure effective use of resources.
• Participates in staff rotas as required & supports the Phlebotomy Supervisor to ensure that adequate staff levels are available to provide the inpatient & outpatient service
• Work on a one-to-one basis with patients and without direct supervision following competency assessment by the Phlebotomy Supervisor/Manager.
• Performs venepuncture following correct procedures
• Positively checks patient identification by verbal communication & scanning of IP wrist bands
• Accurate & Legible labelling of samples
• Make enquiries relating to Phlebotomy requests through the appropriate channels:
• Has a good understanding of the nature and purpose of the routine and specialist biomedical investigations/interventions required.
• Understands any particular factors that may affect the selection of an appropriate venepuncture site.
• Able to perform venepuncture on sites other than the sub cubital fossa

Person Specification

Qualifications & Education

Essential

• oEducated to GCSE level or equivalent with at least 3 passes at grade A to C to include Maths and English
• oWilling to accept further training

Desirable

• oEvidence of Venepuncture qualification

Knowledge & Experience

Essential

• oUnderstands the role of Phlebotomy within the Healthcare Science environment
• oUnderstanding of Lancashire Teaching Hospitals NHS Foundation Trust aims and values
• oGeneral appreciation of the importance of Health & Safety issues
• oMust have an understanding of GDPR & the ability to act accordingly

Desirable

• oPrior employment as a hospital/clinical Phlebotomist
• oExperience in using the Sarstedt Monovette system

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Lancashire Teaching Hospitals NHS Foundation Trust

Address

Chorley and South Ribble Hospital

Preston Road

Chorley

PR7 1PP

United Kingdom

Employer's website

https://www.lancsteachinghospitals.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

SCOPE AND PURPOSE OF THE ROLE

To deliver a high standard of patient care as an Advanced Practitioner (AP) in general practice, using advanced autonomous clinical skills, and a broad and in-depth theoretical knowledge base

To manage a clinical caseload, dealing with presenting patients needs in a primary care setting

To undertake the assessment and management of patients within the home environment, if required

To actively participate in the delivery of existing targets for General Practice relating to patient care, prescribing and others as deemed by the arrangements in general practice contracting.

PRIMARY DUTIES & AREAS OF RESPONSIBILITY

A. CLINICAL ROLE

Have the autonomy to manage and treat patients, using advanced clinical reasoning to assess, diagnose, prescribe, and evaluate care.

Your expertise will support QOF reviews as required and ensure proactive patient management.

Provide care and assessment for patients presenting with undifferentiated, undiagnosed problems, making use of skills in history taking, physical examination, problem-solving and clinical decision-making, to establish a diagnosis and management plan

Instigate necessary invasive and non-invasive diagnostic tests or investigations and interpret findings/reports

Where the post holder is an independent prescriber: to prescribe safe, effective and appropriate medication as defined by current legislative framework

Provide safe, evidence-based, cost-effective, individualised patient care

To prioritise health problems and intervene appropriately, including initiation of effective emergency care.

Offer a holistic service to patients and their families, developing where appropriate an on-going plan of care/support, with an emphasis on prevention and self-care

Promote health and well-being through the use of health promotion, health education, screening and therapeutic communication skills

Refer patients directly to other services/agencies as appropriate

Work with multi-disciplinary team within the Practice, and across the wider Health care community to promote integrated and seamless pathways of care

Contribute to the practice achieving its quality targets to sustain the high standards of patient care and service delivery

To work within the practice guidelines, policies and protocols.

B. TEACHING AND MENTORING:

We believe in continuous development. As a training practice, we foster a culture of learning. You will have the opportunity, as required, to mentor junior colleagues/trainees

Promote a learning environment for patients and other health professionals.

Contribute to the planning and implementation of the teaching for existing staff, such as medical students, GP registrars, Nurses and Health Care Assistants, within the Practice.

C. PROFESSIONAL ROLE:

Promote evidence-based practice through the use of the latest research-based guidelines and the development of practice-based research.

Monitor the effectiveness of their own clinical practice through the quality assurance strategies such as the use of audit and peer review

Maintain their professional registration

Participate in continuing professional development opportunities to ensure that up-to-date evidence-based knowledge and competence in all aspects of the role is maintained

Work within Code of Professional Conduct appropriate to role.

Record accurate and contemporaneous consultation data in patients records in accordance with the latest guidance and other pertinent standards.

Keep up to date with pertinent health-related policy and work with the practice team to consider the impact and strategies for implementation

Work collaboratively with colleagues within and external to the practice.

Participate in practice meetings and practice management meetings, reporting progress as required.

Participate in audits and inspections as appropriate.

As required work with the senior leadership team and partners to help shape services and mentor others. Get involved in service development, influence best practices, and, if desired, take on lead roles in Safeguarding or End-of-Life Care, helping drive positive change for patients and the wider team.

Person Specification

Qualifications

Essential

• Qualified healthcare professional
• Educated to Masters degree as detailed within the HEE document tilted Multi-professional framework for advanced clinical practice in England
• Registered on the appropriate professional register
• Qualified independent prescriber

Desirable

• Teaching / Mentoring experience and /or qualification

Experience

Essential

• At least 2 years of clinical experience as a Nurse Practitioner
• Demonstrate autonomous evidence
• Strong communication and interpersonal skills
• Ability to work independently and as part of a multidisciplinary team
• Commitment to providing patient-centred care
• Knowledge in acute and chronic disease management

Desirable

• Experience of Emergency Care
• Experience of General Practice

Other Essential Criteria

Essential

• Holds current valid driving licence and access to a vehicle to transport to enable travel between sites, training and/or home visits if required.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Brampton Medical Practice

Address

Brampton Medical Practice

4 Market Place

Brampton

Cumbria

CA8 1NL

United Kingdom

Employer's website

https://bramptonmedicalpractice.com/ (Opens in a new tab)

Job description

Job responsibilities

Job Description

All tasks listed in Main Duties plus:

Debrief Registrars as and when required

Home Visits as required

Clinical Administration including the actioning of clinic letters, pathology results and completing medical reports in a timely manner

Participate in educational, practice and clinical meetings

Attend training and events organised by the practice and the ICB/Federation

Contribute to the development and improvement of the practice

Assessing the health care needs of patients with undifferentiated and undiagnosed problems

Screening patients for disease risk factors and early signs of illness

In consultation with patients and in line with current Practice disease management protocols, developing care plans for health

Collecting data for audit purposes

Prescribing in accordance with the Practice prescribing formulary (or generically) whenever this is clinically appropriate

In general the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care.

Person Specification

DBS

Essential

• This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Experience

Essential

• Fully qualified GP with current GMC registration
• Inclusion on the NHS Performers List
• Excellent communication and clinical skills
• Ability to work across multiple sites
• Commitment to high-quality patient care

Desirable

• Experience working in a rural or multi-site practice
• Interest in teaching or mentoring
• Experience in training environments
• Experience with EMIS clinical system

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

South Axholme Practice

Address

The Surgery, 60-62 High Street

Epworth

Doncaster

DN9 1EP

United Kingdom

Employer's website

https://www.southaxholmepractice.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The full job description and salary details can be found in the supporting documents on the right hand side. These are available for you to download and review.

Further Information

We may close this advert early if we receive a high number of suitable applications, although we aim to keep it open long enough to ensure a diverse and representative applicant pool.

If you have any questions about the role or require adjustments to support your application, please get in touch, we are happy to help.

Salary: £24,484 - £27,583 per annum pro rata (£13.08-£14.73p/h) - depending on skills/experience.

Hours: 20 hours per week to be worked flexibly over Monday to Saturday within the opening hours of the units. Exact shifts between those parameters will be confirmed 2 weeks in advance.

Saturday shifts are paid at time and a half.

Locations:

• BPAS Coventry - Oasis Health Care Cheyslesmore Surgery, 51 Quinton Park, Coventry CV3 5PZ - base unit
• BPAS Nuneaton - Stockingford Medical Centre, 13 Northumberland Ave, Nuneaton CV10 8EJ
• BPAS Stratford - Rother House Medical Centre, Alcester Rd, Stratford-upon-Avon CV37 6PP

Coventry will be your base unit with mileage paid to the Nuneaton and Stratford sites as per the expenses policy.

Apply now Interested in making a difference? Apply today to join our team.

Values & eligibility All applicants must be pro choice and support a woman's right to choose, in line with BPAS values and mission. Applicants must have the legal right to work in the UK at the time of application. Unfortunately, we are unable to offer visa sponsorship for this role.

Application outcome If you do not hear from us within two weeks of the closing date, unfortunately you have not been shortlisted on this occasion.

References & pre-employment checks All offers of employment are conditional on satisfactory pre-employment checks. Applicants must provide three years of employment references, including reasons for leaving and details of any gaps in employment.

Person Specification

Experience

Essential

• Administration experience gained within an office environment and general office duties
• Knowledge of clerical procedures including checking documentation, telephone and reception duties

Desirable

• Experience of dealing face to face with patients who may be angry or upset, within a care environment
• Healthcare administration experience

Qualifications

Essential

• English and Maths qualification either GCSE A to C or Functional Skills Level 2 or GCSE 4* or NVQ level 2
• Competent in Microsoft Office programmes including word, excel, outlook and Microsoft teams

General

Essential

• Do you support a woman's right to choose abortion?
• Are you the family or friend of a current BPAS employee? If yes, please state the name and nature of the relationship
• Are you aware we are unable to offer visa sponsorship for this role?
• This role is working for 20 hours per week, flexibly Monday to Saturday between opening hours of the units, rota will be confirmed 2 weeks in advence - Can you commit to this working pattern?
• This role covers three units Coventry, Nuneaton and Stratford. Can you travel to all of them?

Desirable

• Would you like to add any further information/statements to support your application?

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

British Pregnancy Advisory Service (BPAS)

Address

Oasis Health Centre

51 Quinton Park

Coventry

CV3 5PZ

United Kingdom

Employer's website

https://www.bpas.org (Opens in a new tab)

Job description

Job responsibilities

Job responsibilities

The Role:

To ensure the smooth running of the reception desk in a professional and organised manner. To be the focal point of the surgery and to act as a liaison between patients, clinicians and other members of your practice team and to provide a high standard of customer services at all times.

Some flexibility is required to accommodate additional or alternative hours to cover colleagues during annual/sickness leave.

Duties:

1. Greet all patients on arrival ensuring all patients are checked in either manually or via the patient touch screen

2. To answer the telephone dealing with or redirecting enquiries.

3. To handle all face to face general enquiries, referring where necessary.

4. Make new and follow-up appointments including booking interpreters when needed.

5. To be responsible for the call and recall of patient lists as instructed by the Practice Manager including the recall for immunisation/smear targets and test recalls.

6. Responsible for dealing with messages from patients/clinicians or external bodies. To take appropriate action where required.

7. Generate electronic/online repeat prescription requests and allocate as instructed. Prepare repeat prescriptions following practice protocol and set out for verification and signature of doctor.

8. Record requests for home visits and ensure that they are recorded and passed onto relevant clinician.

9. Register new patients following practice policy including enabling secure online access to patients medical records and booking patients for new registration health checks.

10. Open mail and distribute as appropriate. Leave private, confidential and personal mail unopened in Practice Managers tray as directed..

11. Maintain computer databases including the patients PDS records.

12. Ensure that the External and Internal email accounts are viewed on a daily basis and the Workflow tasks are completed appropriately. Log outgoing post/mail as necessary and take responsibility of posting at the end of the day.

13. Take responsibility of the daily incoming electronic document management & the online PATCHS consultation forms

14. Offer all services to patients including, extended opening hours & Community Pharmacy Consultation Services (CPCS) and any future new initiatives.

15. Enter appropriate read codes as instructed by practice.

16. Ensure that there is enough supply of stationary/equipment in all consulting rooms.

17. Ensure that all clinic attendance appointments are confirmed prior to appointment date as per allocation of tasks.

18. Leave reception area tidy and ready for incoming colleagues. Use the EMIS Web as instructed to communicate any outstanding queries to colleagues.

19. Staff working in the evening, to make sure that the premises are fully vacated by patients . Ensuring that the premises are securely locked.

20. Undertake any other duties as instructed by management.

This job description may need to be reviewed or revised from time to time as the practice develops.

Confidentiality

The post holder will:

• Maintain strict confidentiality regarding all patient, staff and practice information.
• Comply with GDPR, NHS confidentiality requirements and practice policies.
• Only disclose confidential information to authorised individuals in accordance with practice procedures.

Health and Safety

The successful candidate will:

• Follow all practice Health & Safety and Infection Prevention and Control policies.
• Maintain a safe, clean and tidy working environment.
• Report hazards, incidents and risks promptly.
• Attend mandatory training, including annual infection control training.
• Support safeguarding responsibilities for children and vulnerable adults.

Equality, Diversity and Inclusion

The post holder will:

• Treat all patients, carers and colleagues with dignity, respect and compassion.
• Promote equality and diversity in accordance with current legislation and practice policies.
• Provide a welcoming, inclusive and non-judgemental service to everyone.

Personal and Professional Development

The successful candidate will:

• Participate in annual appraisals and performance reviews.
• Undertake mandatory and role-specific training.
• Take responsibility for their own learning and professional development.

Quality

The post holder will:

• Maintain high standards of patient care and customer service.
• Work collaboratively with the wider practice team.
• Manage their workload effectively and contribute to service improvements.
• Report quality or safety concerns appropriately.

Communication

The successful candidate will:

• Communicate professionally and effectively with patients, colleagues and external organisations.
• Recognise and respond to patients' individual communication needs.
• Work as a supportive and valued member of the practice team.

Person Specification

Qualifications

Essential

• Experience working in a medical setting
• GCSE grades A to C

Desirable

• Experience using Emis Clinical System

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Tanworth in Arden Medical Practice

Address

The Birches

Broad Lane

Solihull

B94 5DY

United Kingdom

Employer's website

https://tiamp.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

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Please read the attached job description in full before applying.

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Person Specification

Experience

Essential

• Minimum 5 years post-registration experience
• At least 2 years recent primary / community nursing experience
• Non-medical prescribing
• Autonomous management of minor illness, minor ailments and injuries
• Clinician-led triage
• Compiling protocols and clinical guidelines
• Audit
• Research
• QI
• Evidence of appropriate continuing professional development activity
• Ability to assess and manage patient risk effectively and safely

Desirable

• Health-needs assessment

Knowledge and Skills

Essential

• Advanced clinical practice skills
• Management of patients with long-term conditions
• Management of patients with complex needs
• Clinical examination skills
• Local and national health policy
• Clinical governance issues in primary care
• Patient group directives and associated policy
• Communication skills, both written and verbal
• Communication of difficult messages to patients and families
• Negotiation and conflict management skills
• Change management
• Resource management
• Excellent interpersonal and communication skills
• Knowledge of primary care operating environment
• Excellent analytical skills, including analysis of data
• Time management skills and the ability to prioritise workload
• Demonstrable commitment to and focus on quality and safety
• Strong IT skills
• Ability to collaborate constructively with internal and external partners to create the conditions for successful partnership working
• Understanding of the South Somerset Symphony Programme and New Models of Care
• Understanding of the NHS GP Contract
• Use of EMIS searches and protocols
• Able to multi-task and cope with an unpredictable work pattern.

Desirable

• Knowledge of public health
• issues
• Able to identify determinants on health in the area

Qualifications

Essential

• Registered nurse, paramedic or ACP
• MSc or equivalent Non-medical prescribing qualification
• Relevant health degree
• Clinical supervision training and experience
• GCSE or equivalent in English and Mathematics
• A Level qualifications or equivalent
• Evidence of continual professional development.

Desirable

• Mentor/teaching qualification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Symphony Healthcare Services Limited

Address

War Memorial Hospital

6 Love Lane

Burnham-on-sea

Somerset

TA8 1ED

United Kingdom

Employer's website

https://www.symphonyhealthcareservices.com/ (Opens in a new tab)

Job description

Job responsibilities

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

Person Specification

Qualifications

Essential

• Literate and Numerate
• Relevant experience as a Care Assistant in a health care environment
• Evidence of delivering care delegated from a range of registered professionals, in particular nursing
• Evidence of ability to implement programmes of care for a range of conditions
• NVQ3 in health care related subject or willingness to undertake

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Hampshire and Isle of Wight Healthcare NHS Foundation Trust

Address

Petersfield Hospital

Swan Street, Petersfield

Petersfield

Hampshire

GU32 3LB

United Kingdom

Employer's website

https://hiowhealthcare.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

What You'll Do

Working alongside our Chair, Executive Directors and Board colleagues, you will:

• Provide strategic leadership and independent oversight
• Constructively challenge and support executive decision-making
• Monitor organisational performance, quality and patient safety
• Ensure robust governance, risk management and regulatory compliance
• Scrutinise financial performance and stewardship of public funds
• Promote a positive organisational culture and staff wellbeing
• Represent the interests of patients, communities and stakeholders

Work Location: Hybrid remote in Leamington Spa

Person Specification

Qualifications

Essential

• Significant leadership or board-level experience
• Excellent strategic thinking and sound judgement
• The confidence to provide independent challenge and support
• Strong communication and influencing skills
• A commitment to public service, integrity and good governance

Desirable

• Experience within healthcare or primary care
• Financial, clinical, legal or regulatory expertise
• Understanding of the NHS and integrated care systems

Other

Essential

• Time Commitment
• Approximately one day per month
• Attendance at Board meetings and occasional strategic or operational meetings

Desirable

• We particularly welcome applications from individuals whose backgrounds and experiences are currently underrepresented at Board level.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

South Warwickshire GP Federation

Address

Gainsborough Hall

Russell Street

Leamington Spa

Warwickshire

CV32 5QB

United Kingdom

Employer's website

https://www.southwarwickshiregps.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Working with individuals

• Provide accessible information and guidance on community mental health services and pathways, supporting individuals to understand and navigate the service/community options open to them and make informed decisions; options might include mental health in secondary or primary care, voluntary and community sector, housing, benefits, employment etc.
• Advocate for individuals who are having difficulty accessing help that could be available to them
• Navigate mental health and VCS/community services (housing, benefits, safeguarding, social care) alongside individuals to ensure they get help
• Participate in huddles, MDTs, and othermeetings that support access to services
• Use trauma informed and recovery focused approaches throughout the work

Working in the community

• Act as a visible and accessible point of contact for community organisations looking for information about mental health services and/or how to access help for people who need it
• Promote mental health services within the community and address stigma
• Develop trusted relationships withorganisations and communities facing disadvantage, stigma, or exclusion, helping build confidence in mental health services
• Work on an outreach basis into TEWV community team, primary care, community hubs and VCS venues to be a warm, trusted and accessible conduit for mental health support
• Identify and address gaps in information or resources

Sharing insights and contributing to system improvements

• Gather insights from people with lived experience to inform service and system planning
• Support people with lived experience to directly engage in service/system improvement activities in a meaningful and supported way
• Identify insights and themes from practice to inform service improvement and system change

Monitoring, Evaluation and Reporting

• Maintain accurate records including case notes where appropriate and outcome data
• Contribute to service monitoring and evaluation activity

Person Specification

Knowledge

Essential

• Understanding of community mental health services and referral pathways including access routes and requirements
• Understanding of how mental health care can be appropriately provided in the voluntary sector, working alongside statutory services where necessary
• Trauma-informed practice and recovery-oriented approaches
• Knowledge of safeguarding procedures and relevant legislation
• Familiarity with the challenges faced by disadvantaged, stigmatized, or excluded communities
• Awareness of the roles of TEWV, adult social care, and voluntary/community organisations in Middlesbrough

Other Personal Qualities

Essential

• Caring, compassionate and non-judgmental approach
• Commitment to empowering individuals and promoting their rights
• Motivated, resilient, adaptable, and able to work independently and as part of a team
• Proactive and solution-focused attitude
• Reflect on own practice and develop own skills

Skills & Competencies

Essential

• Excellent communication and interpersonal skills
• Strong advocacy, negotiation and brokerage skills
• Ability to build trusting relationships with professionals that support difficult conversations and professional challenge where necessary
• Ability to develop trust and rapport with individuals in the community and engage sensitively with people from diverse backgrounds
• Skills in gathering, analysing, and sharing insights to inform service improvement
• Effective time management and organisational skills
• IT literacy and ability to use electronic record-keeping systems

Experience & Qualifications

Essential

• Degree, NVQ Level 5 or professional qualification in a relevant field (for example mental health, social care, community, health or related disciplines) or demonstrable equivalent experience
• Evidence of ongoing professional development in mental health or community practice
• Training in trauma-informed approaches or recovery-focused practice
• Training in safeguarding adults
• Significant experience working with individuals experiencing moderate or severe mental health difficulties, including safety planning
• Proven track record of partnership working with statutory, voluntary, and community sector organisations
• Experience in advocacy or navigating complex support systems (health, housing, welfare, social care)
• Working on an outreach, community basis
• Involvement in service development or improvement initiatives
• Experience in maintaining accurate records and contributing to monitoring and evaluation activities

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Teesside Mind Ltd

Address

The Mind Centre

92-94 Lothian Road

Middlesbrough

TS4 2QX

United Kingdom

Employer's website

https://www.teessidemind.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

Key Responsibilities

• Long-Term Condition Support

Support delivery of long-term condition reviews in line with QOF and practice protocols.

Undertake routine health checks including blood pressure, pulse, oxygen saturations, temperature, height, weight and BMI.

Support reviews for patients with diabetes, hypertension, COPD, asthma, cardiovascular disease and respiratory illness.

Undertake follow-up reviews as directed by registered clinicians

Promote healthy lifestyles and support patients to self-manage their long-term conditions where appropriate.

• Community Home Visiting

Undertake planned home visits to housebound patients using the Home Visit Risk Assessment tool.

Support monitoring of patients with frailty, dementia and multiple long-term conditions.

Observe and report changes in physical and mental wellbeing to the supervising clinician.

Follow lone working and home visit policies, managing own caseload while escalating concerns appropriately.

Support proactive monitoring of patients identified as being at risk of deterioration.

• Clinical Skills and Procedures

Perform venepuncture/phlebotomy within competency framework.

Obtain routine physiological observations and calculate NEWS2 where appropriate.

Collect clinical information to support holistic assessments undertaken by registered clinicians

• Risk Assessment and Safeguarding

Identify and report risks including pressure damage, falls, malnutrition and dehydration, safeguarding concerns and environmental hazards.

Report safeguarding concerns immediately following PCN procedures and safeguarding policy.

• Health Hub Support

This is a Frailty and Outreach Team role, supporting the delivery of frailty and outreach services across East & Central Brighton PCN. In addition to these responsibilities, the postholder will provide planned reception support at the Health Hub on Fridays, triaging patients on arrival.

• Care Coordination

Liaise with GPs, nurses and multidisciplinary team to ensure continuity of care.

Communicate effectively with patients, carers and members of the multidisciplinary team to support coordinated care.

Support follow-up appointments, referrals and signposting to local services.

• Clinical Systems and Documentation

Use SystmOne and EMIS to accurately document clinical activity and maintain patient records.

Maintain confidentiality and accurate documentation in accordance with Data Protection and GDPR.

General Responsibilities

Work in accordance with PCN policies, procedures and values.

Maintain confidentiality and adhere to information governance and safeguarding requirements.

Demonstrate professionalism, integrity and a patient-centred, compassionate approach.

Maintain clinical competencies and undertake ongoing professional development.

Be adaptable and responsive to evolving PCN priorities and patient needs.

Recognise the importance of safeguarding; report any concerns of abuse immediately and correctly.

Embed equality, diversity and inclusion in all aspects of work.

Contribute positively to service development and continuous quality improvement.

Key Relationships

• PCN Team Manager and Clinical Leads
• General Practitioners
• Community Specialist Nurses and Nursing Associates
• Allied Health Professionals (Physiotherapists and Occupational Therapists)
• Clinical Pharmacists
• Home Visiting Paramedics
• Social Prescribers
• Mental Health Services
• Patients, carers and families
• Community, voluntary and third-sector organisations

Person Specification

Qualifications

Essential

• NVQ Level 3 in Health and Social Care or equivalent
• Phlebotomy certificate/ Competence in venepuncture/phlebotomy
• Full UK driving licence and access to reliable vehicle.

Desirable

• BLS Training
• Care Certificate
• Training in long-term condition monitoring (e.g. diabetes, respiratory or cardiovascular care).
• Training in dementia awareness or frailty care.

Experience

Essential

• Experience working as a Healthcare Assistant in a primary care, community or other healthcare setting.
• Experience undertaking routine clinical observations (e.g. blood pressure, pulse, oxygen saturations, temperature, height and weight).
• Experience undertaking venepuncture/phlebotomy.
• Experience supporting patients with long-term conditions.
• Experience undertaking planned home visits or working with housebound or vulnerable patients.
• Experience maintaining accurate clinical records using electronic patient record systems (e.g. EMIS or SystmOne).
• Experience working effectively within a multidisciplinary team.
• Ability to recognise and escalate changes in a patient's condition appropriately.
• Knowledge of safeguarding principles and the ability to recognise and report concerns.

Desirable

• Experience supporting long-term condition reviews within primary care.
• Experience working with older adults living with frailty, dementia or multiple long-term conditions.
• Knowledge of proactive care, frailty management and hospital avoidance.
• Knowledge of local health, social care and voluntary sector services.
• Experience promoting healthy lifestyles and supporting self-management.
• Experience working within Primary Care Networks or NHS community services.

Knowledge, Skills and Attributes

Essential

• Excellent communication and interpersonal skills.
• Compassionate, professional and person-centred approach.
• Able to work independently within agreed competencies.
• Good organisational and time management skills.
• Able to prioritise workload and adapt to changing demands.
• Able to recognise own limitations and seek support appropriately.
• IT literate and able to use electronic clinical record systems.

Desirable

• Interest in proactive care, frailty and community healthcare.
• Commitment to continuous professional development.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

East and Central Brighton Primary Care Network

Address

East & Central Brighton Primary Care Network

Fourth Floor, Freedom Works, Barts House, Black Lion St,

Brighton

East Sussex

BN1 1ND

United Kingdom

Job description

Job responsibilities

Main Purpose of the Role

To provide high-quality, patient-centred general medical services to the practice population, working as part of a supportive and collaborative multidisciplinary team.

The postholder will provide clinical assessment, diagnosis, treatment and ongoing management of patients presenting with a wide range of medical conditions, while contributing to the continued development of the practice and wider Primary Care Network.

Clinical Responsibilities

• Undertake approximately 25 patient consultations per day, with appointments scheduled at 15-minute intervals.
• Provide appropriate clinical assessment, diagnosis, treatment and management of patients presenting with both acute and chronic conditions.
• Manage patients holistically, considering their physical, psychological and social needs.
• Refer patients appropriately to secondary care and other healthcare professionals where clinically indicated.
• Prescribe safely and appropriately in accordance with current guidance and practice policies.
• Review and manage results, clinical correspondence and other investigations within agreed practice systems.
• Provide appropriate follow-up and safety-netting advice to patients.
• Participate in chronic disease management and preventative healthcare where appropriate.
• Maintain accurate and contemporaneous clinical records.
• Work collaboratively with the wider multidisciplinary team, including the practice nursing team, ACP, Paramedic and PCN-supported services.

The GP will be expected to:

• Work collaboratively with colleagues and contribute positively to the practice team.
• Participate in clinical meetings and practice discussions as required.
• Support the learning and development environment within the practice.
• Contribute to practice development and quality improvement initiatives.
• Work constructively with PCN colleagues and other local healthcare professionals.

Professional Responsibilities

The postholder will:

• Maintain professional registration with the GMC and comply with relevant professional standards.
• Maintain appropriate continuing professional development and undertake annual appraisal and revalidation requirements.
• Maintain appropriate clinical competence and keep up to date with current evidence and guidelines.
• Comply with practice policies, protocols and procedures.
• Maintain patient confidentiality and comply with data protection legislation.
• Participate in appropriate clinical governance and significant event processes.
• Promote equality, diversity and inclusion in all aspects of patient care and team working.

Personal Attributes

We are looking for a GP who is:

• Patient-centred and committed to providing high-quality care.
• A strong team player who enjoys working collaboratively.
• Approachable, supportive and professional.
• Able to manage a varied workload effectively.
• Committed to lifelong learning and professional development.
• Interested in developing their own clinical interests.
• Adaptable and willing to contribute to the continued development of the practice.

Person Specification

Qualifications

Essential

• Qualified General Practitioner.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Balmoral Surgery

Address

Balmoral Surgery

Canada Road

Walmer

Deal

Kent

CT14 7EQ

United Kingdom

Employer's website

https://www.balmoralsurgery.com/ (Opens in a new tab)