Job description

Job responsibilities

Please download a copy of the job description (see documents to download section below) for full details of the main responsibilities for this role.

At CWP, our recruitment selection processes are based on both competence (see person specification for details) and values.

CWP recruits people that can demonstrate the Trusts Values in their everyday life and we use a values-based approach in our interviews, which explores not only what you do but how and why you do it.

Before applying, we encourage you to review the Trusts Values and think about how these align with your own personal values. The supporting information section in your application should reflect your understanding of the Trusts Values and associated behaviours and you should provide examples from your work experience and/or personal life which demonstrate these values through your behaviours.

An applicant guide to help and support you through your recruitment journey can be accessed at the bottom of this page. Further help and support for completing your application can be accessed via our website. If you need any further guidance to help you complete your application, contact our recruitment team via email at: [email protected] or by calling 01244 393100.

If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the essential criteria described in the person specification for an available position, please answer YES to the question: Do you wish to be considered under the Guaranteed Interview Scheme?

Please inform the team if you have any special support needs to be considered as part of the interview and selection processes.

The trust offers a Guaranteed Interview Scheme to any armed forces community applicants who meet the essential criteria for the post and encourages applications from armed forces reservists or cadet force adult volunteers.

Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. You are encouraged to enrol for the DBS Update Service. A small annual fee of £16 per year applies.

New entrants to the NHS will commence on the minimum of the scale stated above.

Applicants are advised to apply early as if a large number of applications are received for this post we reserve the right to close the vacancy prior to the advertised date.

Good luck with your application. We hope to welcome you to Team CWP very soon!

Person Specification

Qualifications

Essential

• Good general education
• Able to demonstrate a good command of English language, verbal and written
• Knowledge of Office Administration/Customer services acquired through training or experience to NVQ level or equivalent qualification.

Knowledge and Expertise

Essential

• Knowledge of Health and Social Care administration and processes
• Knowledge of Microsoft office applications, internet and email

Desirable

• Knowledge/familiarity with medical terminology

Experience

Essential

• Able to work well in a team.
• Experience of working in an Office Environment
• Experience/knowledge of issues of working with confidential information.
• Experience of working with healthcare professionals/previous experience in the NHS.

Desirable

• Working in a busy and demanding environment.

Trust Values

Essential

• Demonstrate alignment with Trust Values (6 C's: Commitment, Communication, Care, Courage, Compassion, Competency)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Cheshire and Wirral Partnership NHS Foundation Trust

Address

Princeway Care Community Team

Princeway Health Centre, first floor

Frodsham

WA6 6RX

United Kingdom

Employer's website

https://www.cwp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)

Job description

Job responsibilities

Job Description:

• Undertake Primary Healthcare (PHC) clinics for Military and entitled personnel.
• Examinations and Occupational Health (OH) assessments within the locum doctors scope of experience and qualification.
• To inform the local medical authority of any case that may affect a servicemans ability to undertake their duties.
• To complete reports and documentation in accordance with MOD policy or the requirements of any other government department.
• To attend individual management reviews or case conferences with Primary Healthcare (PHC) and/or line management as required.

Person Specification

Qualifications

Essential

• Essential requirements/ Qualifications/ Experience:
• General Practitioners must be registered with the General Medical Council (GMC) both on the main register and on the GMC GP Register without Restrictions.
• Diploma in Aviation Medicine or have completed the RAF Military Aviation Medicine Examiner (MAME) Course.
• Must have a current, satisfactory in date annual appraisal in line with the requirements of the General Medical Councils (GMCs) Good Medical Practice (GMP).
• Must be in date and able to provide certification for Safeguarding Children and Young People and Safeguarding Adults up to and including Level 3 training.
• Must be on the UK NHS Performers List and provide an NHS Performer number.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Honeybeerecruitment.com Ltd. trading as Military Medical Personnel (MMP)

Address

King's Lynn

Norfolk

PE33 9NP

United Kingdom

Employer's website

https://www.militarymedicalpersonnel.com/ (Opens in a new tab)

Job description

Job responsibilities

Key Responsibilities

Clinical Practice

Assess, diagnose, triage, and manage adult and some paediatric patients,taking responsibility for the management of a caseload

Develop and make use of your full scope of clinical practice, including skills relating to supplementary prescribing and investigation

Manage complex interactions, including working with patients with psychosocial and mental health needs, referring to Health and Wellbeing Coach when appropriate

Deliver programmes of supported patient self-management in ways that facilitate behavioural change, optimise individuals' health, nutrition, fulfilment of personal goals and independence, and minimise the need for pharmacological interventions

Provide care which is tailored to the individual needs

Support patients to set their own goals and be confident in their approach to self-management where appropriate

Evidence, Research and Development

Develop relationships and a collaborative working approach across the PCN supporting the integration of pathways in primary care

Work as part of an MDT in a patient facing role, using your expert knowledge of dietetics, to create stronger links for the PCN dietetic service through clinical leadership, supervisory and evaluation skills

Support research and audit programmes to evaluate and improve the effectiveness of the PCN service

Streamline the pathway of care by providing a responsive service so that patients receive timely access to care

Leadership

Lead, manage and contribute to service delivery

Implement all aspects of effective clinical governance for own practice, including undertaking regular audit and evaluation, supervision and training

Communicate effectively and appropriately, with patients and carers, complex and sensitive information regarding diagnosis, pathology, prognosis and treatment choices supporting personalised care

Facilitating learning

Provide feedback and support to other PCN clinical team members on appropriate referral criteria

Critically reflect on own practice and continue to develop your skills

Person Specification

Key skills and attributes

Essential

• Ability to work under pressure in a fast-paced and changing primary care and PCN environments
• Strong clinical problem-solving and analytical skills, including ability to identify when to refer a patient to another service or for diagnostics
• Ability to critically reflect on your own professional developmental needs and is motivated to progress your clinical development (with support)
• Team player with strong communication and interpersonal skills, with an ability to work collaboratively with a wider PCN and practice teams
• Able to follow legal, ethical, professional and organisational
• policies/procedures and codes of conduct
• Office skills including the use of IT/clinical programmes, databases and other modern ways of working and collaborating

Qualifications

Essential

• Registered Dietitian with current Health & Care Professions Council (HCPC) registration
• Degree or equivalent in Dietetics
• Evidence of CPD (adult and paediatric)
• Post-graduate training or equivalent relevant experience within one or more specialist areas of Dietetics
• Minimum 2 years of clinical experience in dietetics (adult and paediatric)
• An up-to-date understanding of Health Education England's Roadmap to Practice

Desirable

• Previous clinical experience of first contact triage clinical work; even if in the non-NHS sector or freelance
• Previous experience of working in a GP practice and/or university-affiliated medical provider
• Previous experience of working with frail and elderly patients
• Previous experience of using SystmOne / EMIS

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Belgrave Medical Centre

Address

13 Pimlico Road

London

SW1W 8NA

United Kingdom

Employer's website

https://www.belgravemedical.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please download a copy of the job description (see documents to download section below) for full details of the main responsibilities for this role.

At CWP, our recruitment selection processes are based on both competence (see person specification for details) and values.

CWP recruits people that can demonstrate the Trusts Values in their everyday life and we use a values-based approach in our interviews, which explores not only what you do but how and why you do it.

Before applying, we encourage you to review the Trusts Values and think about how these align with your own personal values. The supporting information section in your application should reflect your understanding of the Trusts Values and associated behaviours and you should provide examples from your work experience and/or personal life which demonstrate these values through your behaviours.

An applicant guide to help and support you through your recruitment journey can be accessed at the bottom of this page. Further help and support for completing your application can be accessed via our website. If you need any further guidance to help you complete your application, contact our recruitment team via email at: [email protected] or by calling 01244 393100.

If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the essential criteria described in the person specification for an available position, please answer YES to the question: Do you wish to be considered under the Guaranteed Interview Scheme?

Please inform the team if you have any special support needs to be considered as part of the interview and selection processes.

The trust offers a Guaranteed Interview Scheme to any armed forces community applicants who meet the essential criteria for the post and encourages applications from armed forces reservists or cadet force adult volunteers.

Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. You are encouraged to enrol for the DBS Update Service. A small annual fee of £16 per year applies.

New entrants to the NHS will commence on the minimum of the scale stated above.

Applicants are advised to apply early as if a large number of applications are received for this post we reserve the right to close the vacancy prior to the advertised date.

Good luck with your application. We hope to welcome you to Team CWP very soon!

Person Specification

Qualifications

Essential

• RSA III or equivalent
• BTEC Business or Administrative diploma or equivalent level of knowledge

Knowledge and Expertise

Essential

• Working knowledge of software programmes e.g. Microsoft Office
• Minute/Note Taking experience

Desirable

• Audio typing

Experience

Essential

• Previous Secretarial experience
• Experience of working as an effective member of a team in an office environment
• Directly manage and supervise people previously in some capacity
• Able to manage change
• Knowledge and understanding of Data Protection Act

Desirable

• Experience of managing the workload of others

Trust Values

Essential

• Demonstrate alignment with Trust Values (6 C's: Commitment, Communication, Care, Courage, Compassion, Competency)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Cheshire and Wirral Partnership NHS Foundation Trust

Address

Redesmere

Chester

CH2 1BQ

United Kingdom

Employer's website

https://www.cwp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)

Job description

Job responsibilities

Job description

Job responsibilities

Clinical

Provide clinical care to our patients. This will include reducing the demand on the core neighbourhood GP practices by the assessment and management of patients by means of telephone triage and clinic appointments.

Use advanced skills and expert knowledge to assess the physical and psycho social needs of patients with undifferentiated primary care conditions including minor illness and instigating therapeutic treatments based on best available evidence to improve health outcomes.

Use advanced skills and expert knowledge to make comprehensive and focussed assessments, independently and proactively managing care of the patients.

Promote patient independence and self-care where appropriate

Support and work cohesively in a team with other GPs/ANPs and ACPs working in the new model of care settings, including providing oversight and mentorship for more junior colleagues.

Review pathology results to ensure appropriate treatment and care

Support and lead the practices for the delivery of the Quality and Outcomes Framework and NHS England, ICB, Federation Contracts

Person Specification

Skills and Competencies

Essential

• Excellent communication (verbal, written, and IT)
• Evidence of self motivation, the ability to work independently and effective decision making

Qualifications

Essential

• CCT qualification
• On the performers list register for Northamptonshire
• Medical degree
• Current GMC registration

Experience

Essential

• Extensive clinical experience in primary care
• Evidence of continuing professional development
• In depth knowledge base in the management of patients with chronic illness and minor illness
• Ability to maintain and monitor high standards of evidence based care
• Ability to direct and co-ordinate care working autonomously and collaboratively
• Understanding of clinical governance issues

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Principal Medical Limited

Address

Brackley Medical Centre

Wellington Road

Brackley

Northamptonshire

NN13 6QZ

United Kingdom

Employer's website

https://www.principal-medical.co.uk (Opens in a new tab)

Job description

Job responsibilities

The role offers an excellent opportunity for individuals considering careers in healthcare management, data analytics, digital transformation, quality improvement, NHS leadership or health informatics. The Data, Quality and Engagement Coordinator will support the practice's ambition to become a data-driven organisation delivering outstanding patient care through the effective use of data, quality improvement, digital technology and patient engagement.

The post holder will be responsible for collecting, analysing and interpreting data to support service delivery, patient engagement, and maintaining and developing digital systems. They will develop a strong understanding of Quality Outcomes Framework (QOF) indicators, Local Enhanced Services (LES) requirements, and Investment and Impact Fund (IIF) indicators.

The role offers a varied and rewarding opportunity to gain experience across multiple areas of primary care including:

• Data analysis and reporting
• IT support and troubleshooting
• Patient participation and engagement
• Digital communications and social media
• Website management and content creation

The post holder will ensure that practice systems, processes and communications are effective, accessible and patient-centred while contributing to the achievement of contractual, operational and quality objectives.

Person Specification

Experience

Desirable

• Administrative experience in busy office environment
• Experience handling confidential information
• Primary care or NHS experience
• Experience supporting meetings

Qualifications

Essential

• Educated to degree level (or equivalent)
• Comfortable using Microsoft Office applications, particularly Excel

What we are looking for

Essential

• Analytical, organised and naturally curious
• A confident communicator with excellent written skills
• Ability to work independently and manage competing priorities
• An interest in data, technology, healthcare and service improvement
• Someone creative and enthusiastic about engaging with patients and the wider community

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The James Cochrane Practice

Address

Helme Chase Surgery

Burton Road

Kendal

Cumbria

LA9 7HR

United Kingdom

Employer's website

https://www.jamescochranepractice.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Up to three days per week

The GP Surgery Administrator plays a vital role in ensuring the smooth and efficient operation of a General Practice (GP) surgery. Acting as a key point of contact for patients, clinical staff, external healthcare providers, and other stakeholders, the Administrator is responsible for supporting the delivery of high-quality primary healthcare services through effective administration, communication, and organisational skills.

This position requires a professional, patient-focused individual who is able to work accurately in a fast-paced healthcare environment while maintaining confidentiality and adhering to NHS policies, procedures, and regulations. The GP Surgery Administrator contributes significantly to patient experience by providing efficient appointment management, maintaining accurate patient records, supporting clinical workflows, and assisting with various operational functions within the practice.

As a member of the wider practice team, the Administrator works collaboratively with GPs, nurses, healthcare assistants, management staff, and external organisations to ensure that patients receive timely and effective care. The role demands excellent interpersonal skills, attention to detail, adaptability, and a commitment to delivering exceptional customer service.

The primary purpose of the GP Surgery Administrator role is to provide comprehensive administrative support to the practice, ensuring that operational processes run efficiently and effectively. The Administrator serves as a central link between patients and healthcare professionals, helping to facilitate access to services while supporting the delivery of safe, high-quality patient care.

The role encompasses a range of administrative responsibilities including patient registration, appointment scheduling, data management, correspondence handling, document processing, and maintaining compliance with healthcare regulations. Through effective organisation and communication, the Administrator helps the practice meet its contractual obligations, quality standards, and patient care objectives.

The Administrator is often the first point of contact for patients contacting or visiting the surgery. Responsibilities include:

• Greeting patients and visitors in a professional, courteous, and friendly manner.
• Managing incoming telephone calls and directing enquiries appropriately.
• Booking, amending, and cancelling appointments using clinical systems.
• Assisting patients with online services, registration processes, and general enquiries.
• Handling patient requests for prescriptions, referrals, test results, and medical reports in accordance with practice procedures.
• Managing patient flow within the surgery and maintaining an organised reception environment.
• Providing information regarding practice services, opening hours, and healthcare resources.
• Responding to patient concerns and complaints sensitively and escalating issues when necessary.

The Administrator is expected to promote excellent customer service while ensuring all interactions reflect the values and standards of the practice.

Accurate record keeping is essential within primary care. The Administrator is responsible for:

• Registering new patients and processing patient deductions and transfers.
• Maintaining accurate electronic patient records.
• Scanning, coding, and filing medical documents into patient records.
• Updating patient demographic information and contact details.
• Processing correspondence received from hospitals, community services, and other healthcare providers.
• Supporting the management of recall systems for long-term conditions, vaccinations, and screening programmes.
• Ensuring data quality standards are maintained.
• Identifying and correcting inconsistencies within patient records when appropriate.

All record management tasks must be completed with a high level of accuracy and in compliance with relevant legislation, including GDPR and confidentiality requirements.

The GP Surgery Administrator provides broad administrative support across the practice, including:

• Preparing and distributing letters, reports, and correspondence.
• Managing incoming and outgoing mail, emails, and electronic communications.
• Supporting document management and filing systems.
• Assisting with meeting arrangements, agendas, and minute taking when required.
• Maintaining administrative databases and spreadsheets.
• Processing requests for insurance reports, medical records, and subject access requests.
• Supporting practice projects and improvement initiatives.
• Assisting with policy reviews and document control procedures.

The Administrator ensures that all documentation is completed accurately, professionally, and within required timescales.

Effective appointment management is critical to patient access and service delivery. Responsibilities include:

• Managing GP, nurse, and clinician appointment schedules.
• Supporting appointment optimisation to maximise clinical capacity.
• Monitoring waiting times and supporting patient access initiatives.
• Processing referrals to secondary care services and community healthcare providers.
• Tracking referral outcomes and following up outstanding information when required.
• Supporting urgent and routine appointment workflows.
• Assisting with patient recall programmes and healthcare campaigns.

The Administrator must understand appointment procedures and be able to prioritise patient needs appropriately while following established practice protocols.

The role requires strict adherence to confidentiality and information governance regulations. The Administrator must:

• Maintain patient confidentiality at all times.
• Follow GDPR, NHS information governance standards, and practice policies.
• Ensure sensitive information is handled securely.
• Report any data breaches or information security concerns promptly.
• Participate in mandatory information governance training.
• Maintain secure storage and disposal of confidential documents.

A thorough understanding of confidentiality obligations is essential due to regular access to sensitive patient information.

The Administrator uses a variety of healthcare systems and digital platforms, including:

• Clinical patient record systems.
• NHS digital services and applications.
• Appointment booking software.
• Electronic referral systems.
• Online consultation platforms.
• Document management systems.

Responsibilities may include:

• Inputting and updating data accurately.
• Generating reports as requested by management.
• Supporting staff with system navigation and processes.
• Monitoring tasks and workflows.
• Ensuring information is processed in line with operational requirements.

The ability to learn and effectively use multiple digital platforms is a key aspect of the role.

The Administrator contributes to the practice's compliance framework by:

• Following established organisational policies and procedures.
• Supporting Care Quality Commission (CQC) requirements.
• Assisting with audits and quality improvement activities.
• Maintaining accurate records to support regulatory compliance.
• Participating in training and development activities.
• Contributing to service reviews and continuous improvement initiatives.

The role supports the achievement of high standards in patient care, safety, and organisational performance.

The GP Surgery Administrator works closely with a range of individuals and organisations, including:

• General Practitioners (GPs)
• Practice Manager
• Assistant Practice Manager
• Reception Team
• Nursing Team
• Healthcare Assistants
• Clinical Pharmacists
• Social Prescribers
• Administrative and Secretarial Staff

• Patients and Carers
• Hospitals and Secondary Care Providers
• Community Healthcare Services
• Integrated Care Boards (ICBs)
• NHS England
• Local Authorities
• Pharmacies
• External Contractors and Service Providers

Maintaining positive and professional relationships is essential to the success of the role.

Person Specification

Qualifications

Essential

• GCSE A-C in English and Maths

Personal Qualities

Essential

• Personal Qualities
• The successful GP Surgery Administrator will demonstrate:
• Professionalism and integrity.
• Compassion and empathy towards patients.
• Reliability and accountability.
• Flexibility and adaptability.
• A positive and proactive attitude.
• Commitment to excellent customer service.
• Strong teamwork and collaboration skills.
• Ability to remain calm under pressure.
• Discretion and respect for confidentiality.
• These qualities are essential when working within a healthcare environment where patient needs and operational priorities can change rapidly.
• Essential Knowledge
• Understanding of administrative processes within healthcare settings.
• Awareness of patient confidentiality and information governance requirements.
• Knowledge of customer service principles.
• Understanding of data protection legislation.
• Essential Skills
• Excellent verbal and written communication skills.
• Strong organisational and time management abilities.
• High level of accuracy and attention to detail.
• Ability to prioritise workloads effectively.
• Competence in Microsoft Office applications, including Outlook, Word, and Excel.
• Ability to use healthcare systems and digital platforms.
• Professional telephone manner.
• Problem-solving and decision-making skills.
• Ability to work independently and as part of a team.
• Essential Experience
• Previous administrative or reception experience.
• Experience managing confidential information.
• Experience working within a customer service environment.

Desirable

• Desirable Experience
• Experience within a GP surgery, NHS, or healthcare setting.
• Familiarity with clinical systems such as EMIS Web or SystmOne.
• Experience handling patient enquiries and healthcare administration.
• Knowledge of NHS services and pathways.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Kings Medical Centre

Address

Kings Medical Centre

23 Kings Avenue

Buckhurst Hill

Essex

IG9 5LP

United Kingdom

Employer's website

https://www.kingsmedicalcentre.co.uk (Opens in a new tab)

Job description

Job responsibilities

Responsibilities

The following are the core responsibilities of the practice nurse. There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels:

• To work to the IPC policy
• Develop implement and embed health promotion and well-being programmes.
• Identify, manage, and support patients at risk of developing long term conditions, preventing adverse effects to patients health.
• Provide routine nursing care to patients as required in accordance with clinical based evidence, NICE and the NSF
• Provide wound care (ulcer/doppler etc) to patients.
• Processing and requesting pathology services/results as required.
• Provide chronic disease clinics, delivering patient care as necessary, referring patients to secondary/specialist care as required.
• Implementation and evaluating individual treatment plans for chronic disease patients.
• Maintain accurate clinical records in conjunction with extant legislation.
• Ensure read codes are used effectively.
• Assist in maintaining chronic disease registers.
• Chaperone patients where necessary
• Prioritise health issues and intervene appropriately.
• Support the team in dealing with clinical emergencies.
• Recognise, assess, and refer patients presenting with mental health needs to the GP.
• Implement vaccination programmes for adults and children.
• Support patients in the use of their prescribed medicines or over the counter medicines (within own scope of practice)
• Liaise with external services/agencies to ensure the patient is supported appropriately (vulnerable patients etc.)
• Delegate clinical responsibilities appropriately (ensuring safe practice and the task is within the scope of practice of the individual)
• Work as part of the clinical team with all safeguarding matters in accordance with local and national policies
• Understand practice and local policies for substance abuse and addictive behaviour, referring patients appropriately.
• Deliver opportunistic health promotion where appropriate.
• Work as part of the clinical team providing minor illness service (if in scope of practice)
• Secondary responsibilities
• • In addition to the primary responsibilities, the practice nurse may be requested to:
  • Monitor and ensure the safe storage, rotation, and disposal of vaccines.
  • Support members of the nursing team including Health Care Assistants and Phlebotomists with assistance where necessary
  • Participate in local initiatives to enhance service delivery and patient care.
  • Support and participate in shared learning within the practice.
  • Continually review clinical practices, responding to national policies and initiatives where appropriate
  • Participate in the review of significant and near-miss events applying a structured approach, i.e., root cause analysis (RCA)

Person Specification

Qualifications

Essential

• Registered Nurse Evidence of post registration study
• Experience of working in a primary care environment
• Experience of working as a practice nurse
• Immunisations & Vaccinations
• Cervical Screening - Smears
• Wound care - Dressings, doppler and compressions
• Dressings including legs and compressions
• Blood Pressure Monitoring
• ECG Recording
• Venepuncture - Blood Taking
• Travel Immunisations
• Injections - e.g. B12, Depo-Provera

Desirable

• Experience of Chronic disease management, NHS Health Checks, Contraception Support eg pill checks, advice
• NHS Health Checks

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Barton House Medical Practice

Address

Barton House

Beaminster

Dorset

DT8 3EQ

United Kingdom

Employer's website

https://www.bartonhousemedicalpractice.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Advanced Clinical Practitioner

DBS Level Required: Enhanced

Base Location

Local Care Direct, King Street Walk in Centre, 47 King Street, Wakefield, WF1 2SN.

We have an exciting opportunity for a Advanced Clinical Practitioner to join our team based at the King Street Walk in Centre, Wakefield.

What the Role Offers

This role provides the opportunity to work autonomously as an independent healthcare practitioner within a team of Advanced Clinical Practitioners. Delivering a high quality of care across a range of agreed age groups and presenting conditions within urgent care. The Advanced Clinical Practitioner will provide assessment and management of minor illnesses and injuries.

You will be part of an established, supportive and friendly team of Advanced Clinical Practitioners, and clinical support and supervision is available on site.

Pay Rates

Rates vary depending on the time of day worked:

• In Hours: £29.89 per hour Monday to Friday, 08.00 18.00
• Out of Hours: £38.86 per hour Monday to Friday, 18.00 08.00 and all day Saturday and Sunday

Hours & Working Pattern

Person Specification

Qualifications

Essential

• please see job description

Desirable

• please see job description

Experience

Essential

• please see job description

Desirable

• please see job description

Additional Criteria

Essential

• please see job description

Desirable

• please see job description

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Local Care Direct

Address

King Street Walk-In Centre

47 King Street

Wakefield

West Yorkshire

WF1 2SN

United Kingdom

Employer's website

https://www.localcaredirect.org/ (Opens in a new tab)

Job description

Job responsibilities

Key Areas of Responsibility / Key Accountabilities

• To triage/accept patients and carry out assessments of patients, develop programmes of care. Ensure that programmes are implemented throughout the 24-hour period within the patients home. Community setting demands continued risk mitigation by assessment
• To maintain continuing personal contact with patients and their relatives and contribute with the evaluation of programmes of care. Whilst prioritising & allocating care according to patient care service demands
• To carry out specific treatments and clinical procedures. To base clinical practice on current research-based evidence. Evaluating & implementing symptom management as appropriate
• To assess the needs of patients and carers requiring intervention from other professionals/therapies within and outside the hospice and refer appropriately seeking support from senior staff as appropriate
• Ongoing assessment of symptom control /care management
• To verify when a death has occurred, notifying relatives and carers as appropriate following the procedures carried out within the community
• To care for the deceased patient by administering last offices as appropriate and ensuring the safe and timely removal of the body from the home working within the procedures in place within the community
• To report to the Hospice at Home Team Lead/Co-ordinator / Senior Hospice Nurse/ Hospice Doctor/ GP or D/N any relevant information on the condition of specific patients, their care or treatment
• Out of hours to report to the on-call Hospice Doctor/OOH/DN any relevant information on the condition of specific patients, their care or treatment
• Out of hours report to the on call Clinical Nurse Manager as appropriate any immediate concerns related to the operations of the hospice at home service
• To report any feedback, concerns and complaints from patients, their relatives, or others acting on their behalf and assist in the investigation as appropriate
• To administer drugs, and assist with their ordering and storage, in accordance with the NMC Standards for the Administration of Medicines. To recognise and report any errors or omissions in the administration of medications
• To adhere to the NMC Code of Professional Conduct
• To report to the Hospice at Home Team Lead/Co-ordinator/ Clinical Lead any matter affecting the smooth running of the hospice at home service
• To ensure knowledge about patients is maintained in the strictest confidence, and is not divulged, except to professionals where it would materially assist with the programme of care or protection of the individual (See Staff Handbook Confidentiality / Data Protection Act)
• In conjunction with H@H Team Leader report any complaints/safeguarding concerns from patients, their relatives, or others acting on their behalf to the H@H Team Leader/Clinical Director and assist with investigation of complaints as necessary knowing your boundaries and expectations within the process
• To demonstrate a consistent level of courtesy and consideration to patients, their relatives and visitors respecting that you are working within the patients own home
• To promote a high quality of nursing by adhering to set standards
• To contribute to the ordering and storage of clinical stores required for hospice at home
• To ensure that all nursing records are completed and updated at each shift change over shift in line with the policies within the community
• Complete assessment of bereavement vulnerability and liaise where necessary with Psychology/Bereavement Team
• To ensure that clinical stores utilised from the Inpatient Unit for community patients are used efficiently and economically
• To ensure that Infection Control standards are maintained at all times, participating in audits and monitoring as required
• To contribute to the development of HCSWs and student nurses by ensuring delivery of effective induction programmes and continuing development through appraisal and education
• To attend lectures, formal meetings etc. to maintain professional update, adhere to aspects related to the Health and Safety at work act and promote the effective running of the service and participate in research.

Person Specification

Experience

Essential

• Experience of supervising junior staff
• Proven leadership/management experience
• Excellent basic nursing care skills
• Excellent communication and interpersonal skills
• Able to demonstrate a good insight into palliative care principles and philosophy
• Able to demonstrate an understanding of palliative care symptom knowledge including and not exhaustive of; pain, nausea and vomiting, terminal agitation, bowel obstruction
• Able to demonstrate an understating of pharmacological and non-pharmacological interventions to support symptom management
• Ability to facilitate individualised evidence-based care
• Leadership insight and potential with the evidence of effective team co-ordination skills
• Ability to prioritise workload and be flexible to changing demands
• Ability to share knowledge with others to develop and influence practice
• Able to maintain active and contemporaneous records
• Well-developed coping strategies
• Personal grief resolved sufficiently to cope and perform within palliative care setting.

Desirable

• Communication qualification/experience
• uDNACPR training
• Physical Assessment and History Taking
• Experience of using SystmOne database
• Regular safe moving/handling of patients and equipment, including beds, mattresses, chairs and as necessary as regular bending and stretching involved.

Qualifications

Essential

• RGN or RN Adult Branch
• On NMC Register parts 1 or 12
• ENB 931/285/237/998 or equivalent/or relevant area of study
• Two years experience within a Palliative Care setting
• Driving License/Car Owner

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Rowans Hospice Charity

Address

Purbrook Heath Road

Pubrook

Waterlooville

Hampshire

PO7 5RU

United Kingdom

Employer's website

https://www.rowanshospice.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Main Purpose of the Role

The Administration Assistant plays a key role in supporting the efficient day-to-day operation of Mid Hampshire Healthcares clinical and corporate services.

Working as part of the Head Office team, the post holder will provide high-quality administrative support to help ensure the smooth delivery of patient services, clinical programmes and organisational functions.

The role requires excellent organisational skills, attention to detail, strong communication skills and the ability to work flexibly across a range of services.

Key Duties and Responsibilities

Administrative Support

• Provide comprehensive administrative support across MHH services.
• Respond to telephone calls, emails and other enquiries professionally and courteously.
• Maintain accurate electronic and paper records.
• Produce correspondence, reports, meeting minutes and other documentation.
• Support the preparation and distribution of clinical and operational documentation.
• Undertake accurate data entry using clinical and administrative systems.

Operational Support

• Order office supplies and assist with the management of office contracts and services.
• Help coordinate meetings, training sessions and staff events.
• Maintain shared calendars and booking systems.
• Support facilities and venue bookings.

Finance and HR Support

• Enter invoices into QuickBooks and collate documentation for payment runs.
• Assist with recruitment processes.
• Support employee onboarding and offboarding.
• Maintain information within the PeopleHR system.

Skills and Experience

The successful candidate will have:

• A good level of computer literacy.
• A minimum of two years experience in an administrative, clerical or customer service role.
• Good written and verbal communication skills.
• Experience of handling confidential or sensitive information appropriately.
• The ability to manage competing priorities and work to deadlines.
• Experience of working effectively as part of a busy team.

Previous experience within the NHS, primary care, community healthcare or social care would be advantageous, as would experience of NHS clinical systems, organising meetings or training, producing reports and spreadsheets, or supporting audit and compliance activities.

Personal Attributes

We are looking for someone who is:

• Organised, reliable and able to take responsibility for their work.
• Flexible and adaptable to changing priorities.
• Proactive, collaborative and approachable.
• A strong communicator and team player.
• Able to exercise good judgement and maintain confidentiality.
• Committed to high professional standards and providing an excellent service.

Training and Development

MHH encourages and supports personal development. The post holder will be expected to complete required training and maintain their knowledge and skills relevant to the role. Additional training will be provided where the role develops or new responsibilities are agreed.

Confidentiality and Information Governance

The post holder may have access to confidential and sensitive information relating to patients, staff and the organisation and must ensure this is handled appropriately and in accordance with MHH policies, information governance requirements and data protection legislation.

The post holder will also be expected to work in accordance with MHHs policies and procedures relating to equality and diversity, health and safety, information governance and professional conduct.

Person Specification

Qualifications

Essential

• Essential Experience/Qualifications
• Good level of computer literacy.
• Minimum 2 years experience in an administrative, clerical or customer service role
• Good written and oral communication
• Experience of handling confidential or sensitive information appropriately
• Experience of managing competing priorities and working to deadlines.
• Experience of working as part of a team in a busy environment.

Desirable

• Desirable Experience/Qualifications
• Previous experience working within the NHS, primary care, community healthcare or social care.
• Experience using NHS clinical or patient administration systems (e.g. EMIS Web, SystmOne, Adastra or similar).
• Experience of organising meetings, events or training sessions.
• Experience of producing reports, spreadsheets and meeting minutes.
• Experience supporting quality improvement, audits or compliance activities.
• Experience working with external stakeholders such as GP practices, NHS Trusts, Integrated Care Boards (ICBs), local authorities or voluntary organisations.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mid Hampshire Healthcare Ltd

Address

Mid Hampshire Healthcare Limited

Leylands Business Park, Unit 6a Leylands Farm, Colden Common,

Winchester

Hampshire

SO23 0LD

United Kingdom

Employer's website

https://www.midhampshirehealthcare.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please view the attached Job Description and Person Specification for full details regarding this post.

When completing your application form, please ensure that you clearly demonstrate how you meet the role criteria.

Person Specification

Other Requirements

Essential

• Disclosure and Barring Service (DBS) Check.
• Maintaining confidentiality at all times.

Desirable

• Full UK driving licence.

Experience

Essential

• 1 years' experience in a Customer Service/Reception Environment.

Desirable

• Previous experience of team working.
• Previous NHS experience.
• Experience of using SystmOne (or similar).

Skills

Essential

• Excellent communication skills, face to face and on the telephone including the ability to deal appropriately with difficult communication situations.
• Good interpersonal and organisational skills.
• Ability to translate information and details accurately both verbally and written.
• Understanding acceptance and adherence to a strict code of confidentiality.
• Confidence to use own judgement, based on resourcefulness and local knowledge in response to patient queries.
• A good working knowledge of Microsoft Office products and the ability to use email/internet.

Qualifications

Essential

• Education to GCSE level or equivalent.
• GCSE Mathematics and English (C or above).

Desirable

• NVQ level 2 in Customer Service/Reception environment.

Personal Qualities

Essential

• Ability to maintain confidentiality.
• Able to cope well under pressure.
• Polite and friendly.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Lister House Surgery

Address

207 St Thomas Road

Pear Tree

Derby

DE23 8RJ

United Kingdom

Employer's website

https://www.listerhousesurgery.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

• To prepare patient notes ready for the nurses to admit.
• To complete daily work hours and recharge templates.
• To ensure internal worked hours are completed daily and correctly by all staff.
• Responsible for ensuring the next months timesheets are in the folder.
• To file patient notes correctly.
• To carry out photocopying and printing patient post-operative leaflets.
• Printing the To Come In patient list and theatre list for the following day.
• Order stores and agency staff on Proactis.
• Printing off pathology results.
• Clear communication skills receiving phone calls for patients to go to theatre and to collect patients from recovery.
• To receive incoming telephone calls to the unit and take messages from all departments, taking action and communicate to the Nurse In Charge/Nurse effectively.
• To ensure that all communication is within the boundaries of service user confidentiality and to seek guidance when unsure.
• Making Outpatient appointments for patients.
• To be able to access online test results for Consultants.
• Printing off patient ward sheets and ensuring the correct GP details are obtained.
• Ensure the ward diary is kept updated with patients, staff training.
• Admissions book ensure correct patient labels and corresponding room numbers are there.
• To produce activity statistics monthly.
• Reporting problems to Estates/IT and ensure issues are rectified in a timely manner.
• To participate in support and supervision, appraisal and performance development.
• To work towards achieving competencies outlined within the role.
• To identify issues of concern at work and alerting appropriate staff members.
• To act as an effective team member.

Person Specification

Experience

Essential

• Well established numeracy and literacy skills (GCSE or equivalent, at grade C or above in Mathematics and English)
• NVQ at level 3 or above in Business Administration (or equivalent) desirably
• Evidence of IT skills and computer data input
• Previous experience of working in a healthcare environment
• Evidence of general clerical experience
• Experience of record keeping
• Evidence of excellent customer care skills
• Experience in liaising with people and staff at all levels
• Demonstrate ability to work on own initiative and also to work as part of a team
• Professional appearance
• Ability to prioritise own workload in a highly pressurised working environment; problem solving for the benefit of the team and knowledge to develop alternative procedures
• Highly motivated, enthusiastic, proactive individual with excellent communication and interpersonal skills
• Demonstrate previous relevant reception experience working in a medical environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Hospital of St John and St Elizabeth

Address

60 Grove End Road

St John’s Wood

London

NW8 9NH

United Kingdom

Employer's website

https://www.hje.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

• The delivery of highly effective medical care to the population
• The provision of services commensurate with the GMS contract
• Generic prescribing adhering to local and national guidance
• Effective management of long-term conditions
• Processing of administration in a timely manner, including referrals, repeat prescription requests and other associated administrative tasks
• On a rotational basis, undertake triage and duty doctor roles
• Maintain accurate clinical records in conjunction with good practice, policy and guidance
• Work collaboratively, accepting an equal share of the practice workload
• Adhere to best practice recommended through clinical guidelines and the audit process
• Contribute to the successful implementation of continuous improvement and quality initiatives within the practice
• Accept delegated responsibility for a specific area (or areas) or the QOF
• Attend and contribute effectively to practice meetings as required
• Contribute effective to the development and maintenance of the practice including clinical governance and training
• Ensure compliance with the appraisal process
• Prepare and complete the revalidation process
• Commit to self-learning and instil an ethos of continuing professional development across the practice team
• Support the training of medical students from all clinical disciplines
• Support the partners in achieving the strategic aims of the practice, making recommendations to enhance income and reduce expenditure
• Review and always adhere to practice protocols and policies
• Encourage collaborative working, liaising with all staff regularly, always promoting a culture of continuous improvement

In addition to primary care responsibilities, the salaried GP may be requested to:

• Participate in practice audits as requested by the audit lead
• Participate in local initiatives to enhance service delivery and patient care
• Participate in the review of significant and near-miss events applying a structured approach (SEA).

Person Specification

Qualifications

Essential

• MRCGP
• Full GMC Registration
• National Performers List registration

Desirable

• Experience in using EMIS / Docman will be advantageous.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Longford Primary Care Centre

Address

Longford Road

Coventry

West Midlands

CV6 6DR

United Kingdom

Employer's website

https://www.longfordprimarycarecentre.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

1. Clinical Assessment and Patient Care

• Undertake face-to-face consultations with patients presenting with acute and same-day problems.
• Obtain a comprehensive clinical history and undertake appropriate physical examination.
• Undertake and interpret appropriate clinical observations.
• Assess, diagnose and manage patients within the post holder's scope of practice.
• Recognise patients who are acutely unwell or whose presentation requires urgent medical intervention.
• Identify red flags and ensure appropriate escalation.
• Develop appropriate individualised treatment and management plans.
• Provide appropriate self-care, health promotion and safety-netting advice.
• Ensure patients understand when and how to seek further medical advice.
• Arrange appropriate follow-up where required.

2. Acute and Same-Day Presentations

The post holder will assess and manage appropriate presentations including, but not limited to:

• Acute respiratory infections
• Coughs and chest infections
• Sore throat and tonsillitis
• Earache and ear infections
• Sinusitis
• Urinary symptoms and uncomplicated urinary tract infections
• Minor skin infections and rashes
• Minor injuries
• Sprains and strains
• Minor wounds
• Minor burns
• Headaches
• Back and musculoskeletal pain
• Abdominal symptoms where appropriate
• Minor acute illness
• Insect bites and minor allergic reactions
• Other appropriate same-day presentations within the paramedic's competence

The post holder must recognise presentations outside their scope of practice and seek appropriate GP or emergency assessment.

3. Care Navigation and Patient Pathway

• Work within the practice's agreed care navigation protocols.
• Patients will be directed to the paramedic by trained reception/care navigation staff.
• The post holder will not be responsible for initial reception-based triage.
• On seeing the patient, the paramedic will undertake their own clinical assessment and determine whether the patient is appropriate for management within the role.
• Where the patient's presentation is outside the post holder's scope of practice, seek advice or arrange assessment by the duty GP or other appropriate clinician.
• Support effective patient flow and appropriate utilisation of same-day appointments.
• Ensure patients are directed to the most appropriate service where their needs cannot be safely managed within the practice.

4. Clinical Escalation and GP Support

• Recognise and respond appropriately to patients who are deteriorating or clinically unstable.
• Escalate to the duty GP or appropriate clinician when required.
• Seek advice where the patient's presentation is complex, uncertain or outside the post holder's competence.
• Arrange emergency referral or ambulance attendance where clinically indicated.
• Participate in agreed clinical supervision arrangements.
• Maintain clear communication with GPs and other members of the multidisciplinary team.

5. Investigations and Treatment

Within agreed scope of practice and practice protocols:

• Request appropriate investigations.
• Review and act upon investigation results.
• Initiate appropriate treatment.
• Prescribe where appropriately qualified and authorised to do so.
• Undertake appropriate clinical procedures within competence.
• Make referrals to other primary, community or secondary care services where appropriate.
• Ensure appropriate follow-up and safety-netting arrangements are documented.

6. Clinical Record Keeping

• Maintain accurate, contemporaneous and comprehensive clinical records.
• Document clinical assessment, examination, diagnosis, treatment and management plan.
• Clearly record safety-netting advice and follow-up arrangements.
• Ensure referrals and investigations are appropriately documented.
• Maintain confidentiality and comply with information governance requirements.
• Use the practice's clinical system and agreed templates appropriately.

7. Safeguarding

• Recognise safeguarding concerns involving children, young people and adults.
• Follow Ancora Medical Practice safeguarding policies and procedures.
• Escalate safeguarding concerns appropriately.
• Work collaboratively with the practice safeguarding team and external agencies when required.

8. Infection Prevention and Control

• Follow practice infection prevention and control policies.
• Maintain appropriate standards of cleanliness and hygiene.
• Use PPE appropriately.
• Maintain a safe clinical environment.
• Report infection control concerns through the appropriate practice procedures.

9. Multidisciplinary Team Working

The post holder will work closely with:

• GPs
• ACPs
• Practice Nurses
• Healthcare Support Workers
• Clinical Pharmacists
• Care Coordinators
• Reception and Care Navigation staff
• Other ARRS and multidisciplinary team members
• Community and secondary care colleagues

The post holder will contribute positively to the development of an effective multidisciplinary team.

10. Clinical Governance and Quality Improvement

• Participate in clinical audit and quality improvement.
• Contribute to significant event reviews and learning from incidents.
• Attend practice clinical meetings where appropriate.
• Maintain professional registration and continuing professional development.
• Maintain competence in emergency and acute care.
• Participate in annual appraisal and development planning.
• Work within relevant professional standards, practice policies and CQC requirements.
• Contribute to the development and review of clinical protocols relevant to the role.

Person Specification

Qualifications

Essential

• Qualifications
• Registered ACP with the Health and Care Professions Council.
• Relevant ACP qualification.
• Evidence of continuing professional development.
• Current professional registration and appropriate professional indemnity arrangements.
• Experience
• Post-registration experience as a paramedic.
• Experience of assessing and managing acutely unwell patients.
• Experience of working in a multidisciplinary environment.
• Evidence of sound clinical assessment and decision-making skills.
• Experience of recognising clinical deterioration and escalating appropriately.
• Knowledge and Skills
• Excellent clinical assessment and examination skills.
• Good knowledge of acute illness and minor injury.
• Ability to recognise red flags and clinical deterioration.
• Ability to formulate appropriate management plans.
• Good understanding of safeguarding.
• Good understanding of infection prevention and control.
• Excellent communication skills.
• Ability to work autonomously while recognising when senior clinical support is required.
• Ability to work effectively within a multidisciplinary primary care team.
• Accurate and effective clinical documentation.

Desirable

• Desirable
• Previous experience working in general practice or primary care.
• Advanced clinical assessment qualification.
• Independent prescribing qualification.
• Experience of minor illness/minor injury clinics.
• Experience of requesting and interpreting investigations.
• Experience of managing same-day primary care presentations.
• Experience of clinical audit and quality improvement.
• Experience of working with clinical systems used in general practice.
• Experience of supervising or mentoring junior staff or students.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Ancora Medical Practice

Address

Ancora Medical Practice

291 Ashby Road

Scunthorpe

DN16 2AB

United Kingdom

Employer's website

https://ancoramedicalpractice.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Summary The post holder must work as part of a team, have the ability to organise and prioritise their own workload on a day to day basis, and observe strict rules about confidentiality at all times. They must also know the limits of their own capabilities and seek direction from a Practice nurse, GP, or Practice Manager. Working under the supervision of practice nursing team and strictly in accordance with specific practice or national guidelines and protocols, the Phlebotomist will be responsible for performing venepuncture to obtain blood samples from patients only as the result of a direct referral from a GP or nurse practitioner. Main Duties and Responsibilities

Ensuring that the patient is as comfortable and relaxed as possible and confirming their agreement to the collection of a blood sample

Collection of sample(s) of blood in accordance with training and procedures Ensuring samples are stored in appropriate containers

Accurate, legible labelling of all samples to confirm patient identity

Checking patient identification against GP/nurse request and confirming with patient whenever possible

Recording collection of blood sample in patient record in accordance with practice procedure

Ensuring that samples are dispatched to the appropriate laboratories in a timely fashion

Ensuring that anomalies are reported to a senior member of staff

Notifying the GP/nurse of any significant patient issues

Liaising with and assisting members of the administrative team

Confidentiality

In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential

Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Health & Safety

The post-holder will implement and lead on a full range of promotion and management of their own and others health and safety and infection control as defined in the practice Health & Safety an Infection Control policies. This will include (but will not be limited to):

Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines

Responsible for the correct and safe management of the specimens process, including collection, labelling, handling, use of correct and clean containers, storage and transport arrangements

Management and maintenance of Personal Protective Equipment (PPE) for the practice, including provision, ordering, availability and ongoing correct usage by staff

Knowledge of hand hygiene

Active observation of current working practices across the practice in relation to infection control, cleanliness and related activities, ensuring that procedures are followed.

Safe management of sharps procedures including training, use, storage and disposal

Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile, and safe way, free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible management

Actively identifying, reporting, and correction of health and safety hazards and infection hazards immediately when recognised

Keeping own work areas and general / patient areas generally clean, sterile, identifying issues and hazards / risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation, where appropriate, with other sector managers

Undertaking periodic infection control training

Spillage control procedures, management and training Decontamination control procedures, management and training, and equipment maintenance

Maintenance of sterile environments

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include: Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation. Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues. Behaving in a manner that is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights. Personal / Professional Development The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include: Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work Quality The post-holder will strive to maintain quality within the practice, and will: Alert other team members to issues of quality and risk. Assess own performance and take accountability for own actions, either directly or under supervision. Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance. Work effectively with individuals in other agencies to meet patients needs. Effectively manage own time, workload and resources

Communication

The post-holder should recognise the importance of effective communication within the team and will strive to:

Communicate effectively with other team members

Communicate effectively with patients and carers

Recognise peoples needs for alternative methods of communication and respond accordingly

Person Specification

Qualifications

Essential

• Phlebotomy qualification

Experience

Essential

• Experience in phlebotomy

Desirable

• Experience of working in a GP practice