Job description

Job responsibilities

Are you looking a Practice Nurse looking for an exciting new opportunity?

Cassidy Medical Centre are looking for an Lead Nurse for 37.5 hours per week.

Key duties will include:

• To work closely with the regional nursing, operational and GP team members to ensure all targets are met in line with current guidelines and standards within national service frameworks.
• You will be acting within your professional boundaries, will provide care for the presenting patient from initial history taking, clinical assessment, diagnosis, treatment and evaluation of care. You will demonstrate safe, clinical decision-making and expert care, including assessment and diagnostic skills, for patients within the general practice. Youwill demonstrate critical thinking in the clinical decision-making process. You will work collaboratively with the general practice team to meet the needs of patients, supporting the delivery of policy and procedures, and providing nurse leadership as required. In order to work at this level NMC requirement for advanced practice must be met.
• In addition to the responsibilities above the post holder will support the Regional Lead Nurse and act as a deputy as required to ensure a high level of quality and standards at all times.Will be involved with the implementation and monitoring of all clinical aspects by demonstrating clinical excellence in conjunction with the site clinical lead and assist with the implementation of any nursing / ACHP redesign and quality strategies to ensure a high quality nursing / AHCP team.

Interested? What you will need to be considered:

• First Level UK registered nurse / Registered AHCP with at least 2 years post qualified experience.
• Non-medical Prescriber.
• Demonstrates sound evidence of academic links.
• Extensive clinical experience in Primary Care Health settings and managing nursing teams.
• Understanding of the Lead Role.

What we can offer you as an Lead Nurse:

• Annual salary of up to £48,000 depending on qualifications and experience.
• 27 days annual leave plus bank holidays pro rata.
• 1 weeks paid CPD/study leave pro rata per year as well as in house CPD training sessions tailored to meet your needs.
• Variedopportunities for career development within our wider organisation and a range of other exciting employee benefits such as car benefit scheme, cycle to work schemes, travel season ticket loans, discount cards and employee wellbeing services.

Person Specification

Qualifications

Essential

• First Level UK registered nurse / Registered AHCP with at least 2 years post qualified experience. Non-medical Prescriber. Demonstrates sound evidence of academic links. Extensive clinical experience in Primary Care Health settings and managing nursing teams.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Operose Health

Address

Operose Health

Cassidy Medical Centre

SW6 5PX

United Kingdom

Employer's website

https://www.operosehealth.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job title:General Practitioner

Location:The Practice Lincoln Green, Leeds

Salary:Up to £112,500 depending on experience

Hours: 6 sessions per week - 2 sessions each day Monday, Tuesday and Wednesday

Help us to deliver great primary care by improving access, outcomes and patient experience.

At Operose Health, we delivery local primary care, at scale. It is our purpose to improve access, outcomes and patient experience. Our colleagues live our values and our empowered to be the best they can be for our patients, and each other because we CARE.

Caring

We listen and through compassion, understanding and a willingness to keep an open mind, we support and empower people to have a healthier future.

Ambitious

Through determination and our passion for transforming the patient experience, we continue to redefine and revolutionise the future of primary care.

Resourceful

Creative, agile, with a devotion for lifelong learning, we go above and beyond to improve the quality of our services.

Excellence

We strive to do the best we can do and be the best we can be for our patients, employees and NHS partners.

As a valued member of the Operose Health team, your key duties will include:

• To deliver high quality clinical care to the patients registered and attending the GP surgery and to work closely with the clinical leads and local practice team to support the delivery of the surgeries operational plan.
• You will strive to maintain qualify within the practice ensuring participation in clinical governance activity and contribute to the improvement in qualify health outcomes through audit and the Quality and Outcomes Framework and contributing to the practice achieving other qualify standards to include CQC standards.
• To provide clinical care to patients as described in the job plan and in line with the total triage model. This will include consultation sessions (both in person and by video), telephone triage, correspondence, results, medication reviews and prescription signing and other clinical administration,safeguarding lead, medicals, reports, home visits, surgery meetings and on-call (excluding out of hours).
• To adhere to the highest personal and professional standards as set out by the GMC and to put individual patient care as your priority.
• Working with the Practice Manager and site clinical lead to support the development, delivery and review of the surgery action plan including list growth, patient satisfaction levels, QOF, enhanced services, KPI targets, resource profile and cost management.

What we look for in new colleagues:

• Current registration with GMC and NHS performers list and engaged in regular clinical work.
• An experienced doctor with GP accreditation - MRCGP examination or equivalent experience.
• Clear commitment to delivering quality and patient focused services.
• Sound knowledge of QOF, LCS, DES, CQUINs and use of appropriate coding.
• Ideally have a working knowledge of clinical systems such as SystmOne or EMISweb.

How well support you:

• Annual salary of up to £112,500 depending on experience and £11,000 per session for newly qualified GPs.
• Full indemnity cover.
• Six weeks annual leave and one week study leave pro rata.
• Support for SPIN fellowship applications.
• Support with a Tier 2 visa if required, subject to approval by the GMC and GP Performers List.
• Full financial and practical support to become F2 supervisor/GP Trainer with associated income benefits.
• The benefits of working with an at scale provider of primary care means that we lots of opportunities for our colleagues to specialise and develop.
• Car benefit scheme specialising in electric vehicles.
• Cycle to work scheme.
• Travel season ticket loans
• Discount cards.
• Employee wellbeing services including free yoga videos and employee wellbeing app.

Person Specification

Qualifications

Essential

• Current registration with GMC and NHS performers list, engaged in regular clinical work, GP accreditation - MRCGP examination or equivalent experience, sound knowledge of QOF, LCS, DES, CQUINs, and ideally a working knowledge of clinical systems such as SystmOne or EMISweb.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Operose Health

Address

Operose Health

Leeds

LS9 7TA

United Kingdom

Employer's website

https://www.operosehealth.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Primary Responsibilities

The following are the core responsibilities of thehealthcareassistant. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

• Undertake new patient and NHS health checks
• Support thepracticenursewith health promotion programmes
• Carry out baseline observations such as pulse oximitery, blood pressure, temperature, pulse rate, recording findings accurately
• Facilitate routine and 24-hour BP monitoring, advising patients accordingly
• Undertake woundcare, dressings and other clinical tasks as required
• Support thepracticenursewith the management of chronic disease clinics
• Carry out BMI checks as directed
• Act as a chaperone as required
• When trained, undertake venepuncture
• When trained, administer flu vaccinations
• When trained, carry out ear irrigation under the supervison of thepracticenurse
• Carry out ECGs as requested
• Ensure specimens are recorded and ready for onward transportation
• Provide support during minor operations as required
• Ensure the clinical area is adequately stocked and prepared for each session
• Ensure clinical waste is removed from the clinical area and sharps bins replaced in accordance with thepracticeIPC policy
• Deliver opportunistic health promotion where appropriate
• Carry out any other tasks as directed by the leadnursein support of patientcare

Secondary Responsibilities

In addition to theprimaryresponsibilities, thehealthcareassistant may be requested to:

• Participate inpracticeaudit as directed by the aduit lead
• Participate in local initiatives to enhance service delivery and patientcare
• Support and participate in shared learning within thepractice
• Complete opening and closing procedures in accordance with the duty rota

Person Specification

Qualifications

Essential

• -GCSE grade A to C in English and Maths -Qualified to NVQ level 3 in Health and Social Care -Literate and able to perform basic numerical calculations -Fluent in spoken and written English -Ability to accurately receive, record and relay information both verbally and written -Ability to store and retrieve files from numerical, alphabetical and computerised filing systems -Computer skill including working with the EMIS Web clinical system -Ability to work on own initiative -Ability to organise delegated work The candidate must have: -Health Care Support Experience -Phlebotomy -To have worked within a practice setting -Experience of working as a health care assistant or equivalent -Knowledge of local community and understanding of a multi-cultural, racially diverse population -Awareness of health and safety issues in the work place -Understanding of the need to keep and maintain accurate records -Understanding of equal opportunities -Understanding of the importance of patient confidentiality and the consequences of breaking confidentiality -Ability to work as part of a multidisciplinary, multi-agency primary care team -Polite and helpful manner -Enthusiasm to learn -Openness to explore alternative working practices -Flexible with working hours -Must have Hepatitis B/Covid Vaccine or be willing to undergo a vaccination programme

Desirable

• Candidates with both clerical and health care support experience will be at an advantage. Those candidates with only one set of experience must demonstrate a willingness to learn the other set of skills. -Experience of dealing with the public face to face and over the telephone -Fluent in one or more languages in the local community and willingness to use this skill in working with the public -Reception experience -Flexible with working hours

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Primary Care Management Solutions Ltd

Address

The Mandeville Surgery

Hannon Road

Aylesbury

Buckinghamshire

HP21 8TR

United Kingdom

Employer's website

https://www.pcmsolutions.co.uk (Opens in a new tab)

Job description

Job responsibilities

General Practitioner dealing patients face to face, telephone consultations. Also liaising with patients via our computer platform ask my GP

Person Specification

Qualifications

Essential

• MBBCH or equivalent
• MRCGP

Desirable

• ideally minor surgery but not essential

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Dulais Valley Primary Care Centre

Address

Dulais Road

Seven Sisters

Neath

SA10 9EY

United Kingdom

Employer's website

https://www.dulaisvalleyprimarycare.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Clinical Responsibilities:

In accordance with the practice timetable, the ANP will work autonomously, delivering care within their scope of practice to the patient population. Contributing towards clinical areas such as health promotion, chronic disease management, health prevention, well-women and well man clinics as well as supporting the management team in the reviewing of clinical policy and procedure.

• Manage patients presenting with a range of acute and chronic medical conditions, providing subject matter expert advice to patients
• Implement and evaluate individual specialised treatment plans for chronic disease patients
• Identify, manage and support patients as risk of developing long-term conditions, preventing adverse effects on the patients health
• Provide advanced, specialist nursing care to patients as required in accordance with clinical based evidence, NICE and the NSF
• Provide wound care (ulcer /Doppler etc.) to patients
• Provide specialist clinics such as ear syringing, contraception etc.
• Undertake the collection of pathological specimens
• Provide travel medicine services
• Request pathology services as necessary
• Process and interpret pathology and other test results as required
• Provide chronic disease clinics, delivering patient care as necessary, referring patients to secondary / specialist care as required
• Maintain accurate clinical records in conjunction with extant legislation
• Ensure read codes are used effectively
• Maintain chronic disease registers
• Prioritise health issues and intervene appropriately
• Support the team in dealing with clinical emergencies
• Recognise, assess and refer patients presenting with mental health needs
• Implement vaccination programmes for adults and children
• Delegate clinical responsibilities appropriately (ensuring safe practice and the task is within the scope of practice of the individual)
• Support the clinical team with all safeguarding matters, in accordance with local and national policies
• Understand practice and local policies for substance abuse and addictive behaviour, referring patients appropriately
• Deliver opportunistic health promotion where appropriate
• Extended and supplementary prescriber, adhering to extant guidance
• Support patients in the use of their prescribed medicines or over the counter medicines (within own scope of practice), reviewing annually as required
• Contribute to practice targets (QOF etc.), complying with local and regional guidance
• Liaise with external services / agencies to ensure the patient is supported appropriately (vulnerable patients etc.)

Other responsibilities within the organisation:

• Awareness of and compliance with all relevant practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety.
• A commitment to life-long learning and audit to ensure evidence-based best practice.
• Contributing to evaluation/audit and clinical standard setting within the organisation.
• Participate in local initiatives to enhance service deliver and patient care.
• Participate in the review of significant and near-miss events applying a structured approach i.e. root cause analysis (RCA).
• Drives the development of nursing services within the practice, liaising with external agencies and professional organisations are required
• Attending training and events organised by the practice or other agencies, where appropriate.

No recruitment agencies or canvassing, please.

Person Specification

Qualifications

Essential

• Registered Nurse;
• Post graduate diploma or degree (Advanced Practice Qualification);
• Qualified Nurse Prescriber;
• Qualified Triage Nurse;

Desirable

• Minor Illness Qualification;
• Teaching Qualification;
• ALS, PALS;

Experience

Essential

• Experience working in a primary care environment;
• Experience in chronic disease management;
• Experience in prescribing and undertaking medication reviews;

Desirable

• Experience working as a practice nurse or community nurse

Clinical Knowledge

Essential

• Wound Care / Removal of sutures & staples
• ECGs
• Venepuncture
• New patient medicals
• Chaperone procedure
• Requesting pathology tests and processing the results, advising patients accordingly
• Travel medicine
• Diabetes
• Hypertension
• Asthma
• Spirometry
• CHD
• Immunisations (routine, childhood and travel)
• Womens health (Cervical cytology, contraception, etc.)
• Understands the importance of evidence based practice
• Broad knowledge of clinical governance
• Ability to record accurate clinical notes
• Ability to work within own scope of practice and understanding when to refer to GPs
• Knowledge of health promotion strategies
• Understands the requirement for PGDs and associated policy

Desirable

• Knowledge of public health issues in the local area
• Awareness of issues within the wider health arena

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Primary Care Management Solutions Ltd

Address

The Mandeville Surgery

Hannon Road

AYLESBURY

Buckinghamshire

HP21 8TR

United Kingdom

Employer's website

https://www.pcmsolutions.co.uk (Opens in a new tab)

Job description

Job responsibilities

Old Kent Road Surgery is seeking a motivated and compassionate Salaried GP to join our friendly eight-doctor practice in South East London. The successful candidate will provide high-quality, patient-centred care to our diverse registered population, undertaking a range of clinical duties including face-to-face and telephone consultations, chronic disease management, home visits, prescription reviews, referrals and participation in the duty doctor rota. This role offers an excellent opportunity to work within a supportive multidisciplinary team, contribute to service development and maintain a healthy work-life balance in a modern and well-equipped practice environment.

Person Specification

Qualifications

Essential

• Person Specification
• Essential
• Full GMC Registration with Licence to Practise.
• General Practice (or equivalent) and on a Medical Performers List.
• Excellent communication and clinical decision-making skills.
• Experience using EMIS Web.

Desirable

• Desirable
• Specialist clinical interests.
• Experience in teaching, training or quality improvement.
• Interest in service development and innovation within primary care.

Experience

Essential

• The successful candidate will have experience working in general practice. They should be confident working independently while also contributing effectively within a multidisciplinary team. Experience in managing long-term conditions, urgent care, clinical governance, and delivering high-quality patient-centred care is desirable. Familiarity with EMIS Web and NHS primary care systems is essential.

Desirable

• Experience in developing or managing a clinical special interest area.
• Experience of clinical audit, quality improvement projects, and service development.
• Experience in teaching, mentoring, or supporting medical students and GP trainees.
• Experience working within multidisciplinary teams and collaborative models of care.
• Involvement in enhanced services, QOF, or other primary care improvement initiatives.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Old Kent Road Surgery

Address

182 - 184 Old Kent Road

London

SE1 5TY

United Kingdom

Employer's website

https://www.oldkentroadsurgery.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

1. Key Responsibilities

a. Strategy & Leadership

Participate in regular clinical supervision in line with NMC and organisational requirements.

Act as a point of contact within the team, appropriately escalating clinical concerns to senior staff.

Work towards achieving service Key Performance Indicators (KPIs) within own role and those of the service.

Contribute to service development by providing feedback and completing delegated actions in a timely manner.

Support the induction of new staff within the ADHD service.

Maintain a solution-focused approach when managing challenges and contribute ideas for service improvement.

Engage in appraisal processes and contribute to personal development plans.

b. Management & Leadership Behaviours

Demonstrate accountability, reliability, and professional conduct in all aspects of practice.

Prioritise workload effectively and seek support when required.

Act as a positive role model within the team in line with NHS and organisational values and behaviours.

c. Governance, Quality & Improvement

Maintain high standards of clinical governance and quality within the ADHD service.

Participate in clinical audits and quality improvement activities as directed.

Complete incident reporting accurately and contribute to shared learning.

Support a culture of continuous improvement and reflective practice.

Work in accordance with organisational policies, NICE guidelines, and statutory regulations.

Recognise and report safeguarding concerns, escalating appropriately in line with policy.

Report incidents in a timely manner.

d. Clinical Practice & Patient Care

Deliver safe, effective, person-centred care to adults accessing the ADHD service.

Participate in MDT discussions, contributing relevant clinical information and linking in with external agencies/services as required.

Undertake clinical observations and support patients from referral through to shared care including the gathering and review of pre-assessment information (e.g., rating scales, structured tools, developmental histories) and physical health parameters under appropriate supervision.

Maintain accurate, timely, and professional clinical records.

Identify when additional investigations or referrals may be required and escalate appropriately, following service policy.

Promote a holistic approach to care, considering physical health, mental health, and social needs.

Work collaboratively with colleagues and external agencies to support coordinated care.

Undertake relevant administrative duties to support the patients journey including the validation of previous diagnoses and review of annual review information.

Participate in complex case discussions and escalate concerns to senior clinicians when required.

Follow service protocols and report any concerns or inconsistencies.

Demonstrate accountability and safe decision-making within scope of practice.

Involve patients in shared decision-making and care planning.

Signpost patients to appropriate services when needs fall outside the service remit.

Support delivery of psychoeducation and group interventions under supervision.

e. Research, Education & External Engagement

Maintain awareness of current evidence-based practice relating to ADHD and mental health.

Apply learning from training and research to clinical practice.

f. Digital & IT

Use clinical systems, email, Microsoft Office, and video consultation platforms effectively.

Accurately input and manage patient data in line with information governance standards.

Support the use of digital tools for pre-assessment information gathering and outcome monitoring.

Engage with online resources to support patient care and information sharing.

g. Professional Development

Maintain NMC registration and meet revalidation requirements.

Engage in Continuing Professional Development (CPD) and reflective practice.

Work within professional scope while developing competence and confidence.

Maintain high standards of documentation in line with NMC and organisational policies.

Demonstrate flexibility to meet service needs, with support from senior staff.

Undertake administrative duties required for patient care delivery.

Adhere to all relevant legislation, including NMC Code, NICE guidance, and safeguarding policies.

Undertake additional duties as appropriate and where required by the service leads.

h. Team & Stakeholder Engagement

Develop effective working relationships within the service, including the MDT and wider organisation.

Communicate clearly, professionally, and respectfully with colleagues and patients.

Participate in team meetings and contribute to a supportive team environment.

Engage in peer support and wellbeing initiatives.

2. Travel Requirements

Regular travel to Quay sites, community venues, partner organisations, and satellite clinics as required.

The postholder must be able to work flexibly across multiple sites as service needs dictate.

Person Specification

Experience

Essential

• Evidence of pre-registration training in mental health nursing
• Willingness to undertake relevant training for specialist service (e.g., ADHD, neurodevelopmental conditions)
• Awareness of NMC Code, NICE guidelines, and evidence-based practice

Desirable

• Training/experience in ADHD or other neurodevelopmental disorders

Values & Behaviours

Essential

• Demonstrates NHS values (compassion, respect, inclusion) and commitment to equality, diversity, and inclusion
• Committed to learning, reflection, CPD, and continuous improvement
• Provides person-centred, compassionate care
• Works independently within scope, seeking support appropriately
• Professional, reliable, accountable, and adaptable to service needs
• Engages in supervision, appraisal, and CPD processes
• Complies with NMC standards and organisational policies
• Interest in neurodevelopmental conditions

Desirable

• Proactive approach to service improvement and team contribution

Other requirements

Essential

• Access to a vehicle for work related travel (depending on geography) and the ability to work flexibly across multiple sites.
• Proficient in electronic patient records, Microsoft Office, and maintaining confidentiality

Qualifications

Essential

• Registered Mental Health Nurse (RMN) with current NMC registration

Desirable

• Training/experience in ADHD or other neurodevelopmental disorders

Knowledge & Skills

Essential

• Experience (including placements) supporting people with mental health needs
• Understanding of mental health conditions, recovery-focused care, risk assessment/management, and safeguarding
• Experience working in MDTs and contributing to care planning
• Ability to complete holistic assessments and monitor mental state/risk
• Developing and implementing person-centred care plans and therapeutic interventions (within scope)
• Competence in clinical documentation, record keeping, and meeting deadlines
• Participation in audits and quality improvement
• Ability to escalate concerns appropriately and support structured assessments
• Strong organisational skills and ability to manage independent and shared workloads
• Effective communication with patients, carers, and professionals, including challenging conversations

Desirable

• Experience in secondary care or specialist services
• Supporting people with ADHD/neurodevelopmental conditions and complex mental health needs
• Knowledge of safeguarding and health & safety requirements
• Managing a supported caseload and working to KPIs/targets
• Engaging diverse or hard-to-reach groups using motivational techniques
• Involvement in audits, quality improvement, and specialist assessments (e.g. ADHD)
• Delivering psychoeducation and brief structured interventions
• Understanding outcome measures and psychometric tools
• Using digital tools (assessment systems, video consultations, data/reporting platforms)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Quay Primary Healthcare CIC

Address

Quay Primary Healthcare CIC

Unit 11 Guardian Point

Guardian Street

Warrington

Cheshire

WA5 1AU

United Kingdom

Employer's website

http://quayhealthcare.org/ (Opens in a new tab)

Job description

Job responsibilities

Job responsibilities:

• To process all repeat medication requests sent in by patients using the various protocols in place
• To collect repeat prescription requests received via email, post and reception.
• To liaise with patients and chemists.
• To ensure repeat medication is issued in line with practice protocols and ensure that any queries raised are dealt with quickly and correctly.
• To regularly go through prescriptions not picked up and unlikely to be picked up as a result of the timescale, to remove the details from the patient records and then destroy the prescription.
• To have good knowledge of electronic prescription service and assist GPs and ANPs and admin staff as and when required with EPS requests and submissions.

Additional duties:

• To deal effectively with all other incoming emails not specifically related to prescribing.
• Any other duties deemed necessary by The Practice.

Person Specification

Qualifications

Essential

• N/a

Desirable

• N/a

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Cuckfield Medical Practice

Address

Cuckfield Medical Practice

Glebe Road

Cuckfield

Haywards Heath

West Sussex

RH17 5BQ

United Kingdom

Employer's website

https://www.cuckfieldmedicalpractice.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Principal duties and responsibilities

As the Lead Driver, you will steer the execution of the efficient andtimelytransportation of the UTC Out of Hours and UrgentTreatmentCentre(UTC)services,facilitatingthetransportationofGPstodeliverpatientcare.

Please note, the hours for this role must be performed on evenings and weekends.

MainDuties:

Maintain comprehensive knowledge of the fleet's vehicles to operate any vehicle as needed.

Assist in conducting vehicle checks during shifts to ensure the safety of GPs, oneself, and the public

Coordinate rotas for the team

Conduct annual appraisals, manage the teams annual leave and sickness via the digital HR system

Adhere to the driver's rota and shift schedules in compliance with working time regulations.

Provide support to colleagues to minimize lone working, prioritizing personal and collective safety.

Ensure the secure handling of drugs and clinical equipment during shift turnover, recording usage appropriately.

• Undertake regular stock checks for drugs and any other equipment

Complete timesheets, vehicle log sheets, and logbooks

Assist in monitoring daily transport performance, reporting findings to the lead driver.

Maintainthecleanliness,security,androutinemaintenanceofvehiclesandequipment

during shifts.

Maintain the cleanliness, security, and routine maintenance of vehicles and equipment during shifts.

Report and address any necessary repairs for vehicles and equipment, guaranteeing their fitness for use.

Operate all in-car communications and patient management system equipment to support accurate record keeping.

Support the induction and guidance of new employees to familiarise them with business operations and the geographical area.

Plan the most efficient routes for and between home visits.

Assist with basic administrative duties and use Microsoft Outlook to read and respond to emails.

Participate in licence checks, driver assessments, and mandatory driver training.

Foster positive communication among drivers, GPs, UTC colleagues, and external partners.

Engage actively in team and departmental meetings. Support GPs where needed with chaperoning.

Support GPs and the admin team with any assistance required.

Direct calls to appropriate extensions, deal with telephone enquiries, and record messages when required.

Maintain a professional appearance with attire suitable for a business environment.

Person Specification

Experience

Essential

• Must be computer literate with a knowledge of Microsoft office including word, excel, outlook
• Keyboard skills
• Ability to remain focused on task in hand
• Understanding of role
• Understanding of NHS
• Understanding of data protection
• Demonstrate ability to work within the needs of
• a changing service
• Must be over 25 years old
• (under insurance policy)
• Valid UK driving license with clean driving
• record to provide driving license on an
• annual basis for a DVLA check

Desirable

• Previous experience in a managerial role

Qualifications

Essential

• GCSE or equivalent in English and Maths
• Basic computer skills including windows packages
• - full UK Driver's license
• - Immunisation documentation for DTP, MMR and varicella (or in place of varicella immunity, a signed risk declaration)

Desirable

• NVQ Level 2

Personal Skils

Essential

• Ability to work as part of a team and
• on own initiative
• Professional approach to colleagues and at work
• Ability to maintain confidentiality
• Good verbal and written skills
• Ability to communicate effectively with a wide range of stakeholders

Employer details

Employer name

Greenwich Health Ltd

Address

Queen Elizabeth Hospital Nhs Trust

Stadium Road

London

SE18 4QH

United Kingdom

Employer's website

https://www.greenwich-health.com/ (Opens in a new tab)

Job description

Job responsibilities

The following are the core responsibilities of the salaried GP. There may be on occasion,a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

a. The delivery of highly effective medical care to the practice population

b. The provision of services commensurate with the GMS contract

c. Generic prescribing adhering to local and national guidance

d. Effective management of long-term conditions

e. Processing of administration in a timely manner, including referrals, repeat and acute prescription requests and other associated administrative tasks

f. On a rotational basis, undertake telephone triage and duty doctor roles

g. Carry out home visits where necessary

h. Maintain accurate clinical records in conjunction with good practice, policy and guidance

i. Working collaboratively, accepting an equal share of the practice workload

j. Adhere to best practice recommended through clinical guidelines and the audit process

k. Contribute to the successful implementation of continuous improvement and quality initiatives within the practice

l. Accept delegated responsibility for a specific area (or areas) or the QOF

m. Attend and contribute effectively to practice meetings as required

n. Contribute effective to the development and maintenance of the practice including; clinical governance, training, financial management and HR

o. Ensure compliance with the appraisal process

p. Prepare and complete the revalidation process

q. Commit to self-learning and instil an ethos of continuing professional development across the practice team

r. Support other members of the clinical team, such as Advanced Nurse Practitioners, Practice Nurses and Health Care Assistants, dealing with queries as they arise

s. Support the training of medical students from all clinical disciplines

t. Support the partners in achieving the strategic aims of the practice, making recommendations to enhance income and reduce expenditure

u. Review and adhere to practice protocols and policies at all times

v. Encourage collaborative working, liaising with all staff regularly, promoting a culture of continuous improvement at all times

Person Specification

Qualifications

Essential

• GMC registration
• Qualified GP

Experience

Essential

• Experience of working in a GP practice

Desirable

• Experience with SystmOne

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Dr Laliwala and Partners

Address

Nightingale Medical Centre

Damson Drive

Peterborough

PE1 4FS

United Kingdom

Employer's website

https://www.wellandmedicalpractice.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

The Frailty service is a planned proactive service maintaining the health and wellbeing of people living with frailty.

The post holder will work as part of a multi-disciplinary team in a patient-facing role across the East Cornwall Primary Care Network, to help improve patient outcomes, ensure better access to healthcare and support practices to manage their most vulnerable and complex patients. The role is pivotal to improving the quality of care and operational efficiencies so requires motivation and passion to deliver excellent services within general practice.

Job Purpose:

To establish a Frailty Service for East Cornwall PCN

• To identify those living with frailty within the PCN, utilising the Rockwood scoring system or other identified method.
• To support the elderly to age healthier, reducing progression of frailty and risks associated with it where possible.
• To support them to make informed choices as to their health and welfare.
• To attend and lead MDTs and work collaboratively with neighbourhood teams to support elderly and carers.
• Reduce emergency hospital admission, readmission and try to reduce care burden.
• Support early discharge planning
• To identify those likely to be within their last year of life and support them to plan for their future needs.
• Develop shared care and support plans by involving older people living with frailty, their families and carers throughout all stages of progression.
• Early identification and treatment of Delirium.

Core Responsibilities

• Develop, implement and evaluate a seamless Frailty support service across the PCN, working with community and secondary care where appropriate, and aimed at continuously improving standards of patient care and wider multi-disciplinary team working.
• Where appropriate, support the development of discharge and contingency plans with relevant professionals to arrange on-going care in residential, care home, hospital, community settings and at home;
• Periodically review, evaluate and change rehabilitation programmes to rebuild lost skills and restore confidence;
• Advise on home, and workplace environmental alterations, such as adjustments for wheelchair access, technological needs, and ergonomic support;
• Advise patients, and their families or carers, on specialist equipment and organisations that can help with daily activities;
• Assist patients to adapt to and manage their physical and mental health long-term conditions, through the teaching of coping strategies; and assess, plan, implement, and evaluate treatment plans, with an aim to increase patients productivity and self-care;
• Ensure delivery of best practice in clinical practice, caseload management, education, research, and audit, to achieve corporate PCN and local population objectives.
• Advise practices of workflow and develop SOPs for team and practices to follow and implement, particularly Personalised Care Planning, utilising best practice.

Multi-disciplinary team working (MDT)

• Ensure MDTs adhere to the Gold Standard Framework and lead MDT development and best practice across the PCN.
• Ensure the right people are involved in MDTs from the East Cornwall Neighbourhood teams and PCN teams.
• Participate in GP huddles and any other PCN/Partnership MDT and promotes effective ways of working;
• Exercise a critical understanding of personal scope of practice and to identify when a patient requires escalation or referring on to other services.
• Develop effective working relationships with the Palliative Care Team and embed new processes and ways of working if required, to avoid duplication and to enhance the patient and family experience.

Communication

The post-holder should recognise the importance of effective communication across the PCN and within the team and will strive to:

• Work with patients through a shared-decision making approach to plan realistic, outcomes-focused goals;
• Coordinate and support the provision of Personalised Care Plans; Treatment Escalation Plans; End of Life Plans;
• Undertake both verbal and non-verbal communication methods to address the needs of patients that have communication difficulties;
• Communicate effectively with other team members;
• Communicates effectively and appropriately with patients and carers complex and sensitive information regarding diagnosis, pathology and prognosis;
• Recognise peoples needs for alternative methods of communication and responds accordingly;
• Develop relationships and a collaborative working approach across the PCN supporting the integration of pathways in primary care.

Signposting

Ensure that patients are referred to the appropriate healthcare professional for the appropriate level of care within an appropriate period of time e.g. pathology results, common/minor ailments, acute conditions, long term condition reviews etc.

Service Development

Contribute to the development and implementation of new services for the PCN.

Information Management

Analyse, interpret and present data to highlight issues and risks to support decision making.

Quality Improvement

• Undertake clinical audits of in areas directed by the PCN, feedback the results and implement changes in conjunction with the practice teams.
• Demonstrates ability to identify and resolve risk management issues according to policy/protocol;
• Follows professional and organisational policies/procedures relating to performance management;
• Represents the Frailty service on relevant committees and meetings, as a lead clinician, provide input in relation to specialist issues and clinical matters as required.

Education and Training

Provide education and training to primary healthcare teams.

Care Quality Commission

Work with the general practice teams to ensure the practice is compliant with CQC standards.

Public Health

To support public health campaigns. To provide specialist knowledge on all public health programmes available to the general public.

Confidentiality

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.

In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practices as a business organisation. All such information from any source is to be regarded as strictly confidential.

Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health and Safety

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, to include:

• Using personal security systems within the workplace according to practice guidelines;
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks;
• Making effective use of training to update knowledge and skills;
• Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards;
• Reporting potential risks identified.

Equality and Diversity

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

• Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation;
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.

Personal/Professional Development

The post-holder will participate in any training programme implemented by the PCN as part of this employment, such training to include:

• Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

Quality

The post-holder will strive to maintain quality within the PCN and will:

• Alert other team members to issues of Clinical Governance issues, quality and risk; participate in any risk reviews;
• Assess own performance and take accountability for own actions, either directly or under supervision;
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance;
• Work effectively with individuals in other agencies to meet patients needs;
• Effectively manage own time, workload and resources. He/she will also contribute to the overall team-working of the PCN putting the needs of the PCN first.
• Contribution towards practices CQC compliance rating of GOOD or above.

Person Specification

Qualifications

Essential

• Registered with the Health and Care Professional Council; or Nursing and Midwifery Council;

Desirable

• Holds a masters level qualification;
• May hold or be working towards a prescribing qualification;

Experience

Essential

• Demonstrates general skills and knowledge in core areas;
• Experienced in developing and implementing Personalised Care Plans;
• Is able to plan, manage, monitor, advise and review general frailty care programmes for patients in core areas, including disease states/ long term conditions identified by local Needs Assessment;
• Demonstrates accountability for delivering professional expertise and direct service provision;
• Able to follow legal, ethical, professional and organisational policies/procedures and codes of conduct.
• Full driving licence

Education, Training and Development

Essential

• Demonstrates self-development through continuous professional development activity;
• Demonstrates an understanding of current educational policies relevant to working areas of practice and keeps up to date with relevant clinical practice;
• Ensures appropriate clinical supervision is in place to support development;
• Enrolled into review and appraisal systems within PCN.

Collaborative Working Relationships

Essential

• Operate as a full member of the primary care team, including contributing service evaluation/improvement and research activity;
• Manage and co-ordinate the care that individual patients receive, including through liaising with other members of the MDT and with patients' carers;
• Facilitate primary care activity, with a strong emphasis on prevention and early intervention, including through the delivery of public health advice (e.g. relating to physical activity, weight management and smoking cessation);
• Contribute to the use of healthcare technologies to optimise the integration of service delivery (across teams, sectors and settings) and patients access and continuity of care;
• Contribute to the development of primary care teams, including through contributing to others' learning.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Kernow Health CIC

Address

Rame Group Practice

Trevol Road

Saltash

Cornwall

PL11 2TB

United Kingdom

Employer's website

https://www.kernowhealthcic.org.uk (Opens in a new tab)

Job description

Job responsibilities

Urgent Treatment Centre Out of Hours Driver

Responsible to:

Lead Driver

Pay range:

Basic hourly rate: £13.15 per hour, Night hourly rate £15.78

Location:

South-East London, Queen Elizabeth Hospital

Hours of work:

Part time hours, flexible, up to20 hours per week

Key Relationships:

UTC GPs, UTC Department, UTC Management

Greenwich Health

Greenwich Health is committed to providing quality of care to our patients whilst building resilience for General Practice and delivering services and programmes of work to deliver care at scale to the Greenwich Population. The post holder will be required to provide support to GPs by transporting them to and from patients for out of hour care.

Job Summary

Assist the Driver Team Leader/Lead Driver in executing the efficient and timely transportation of Urgent Treatment Centre (UTC) services, facilitating the transportation of GPs to deliver patient care. This role supports operational teams through administrative functions.

Main Duties:

- Maintain comprehensive knowledge of the fleet's vehicles to operate any vehicle as needed.

- Assist in conducting vehicle checks during shifts to ensure the safety of GPs, oneself, and the public.

- Adhere to the driver's rota and shift schedules in compliance with working time regulations.

- Provide support to colleagues to minimize lone working, prioritizing personal and collective safety.

- Ensure the secure handling of drugs and clinical equipment during shift turnover, recording usage appropriately.

- Complete timesheets, vehicle log sheets, and logbooks, reporting any discrepancies to the Lead Driver.

- Assist in monitoring daily transport performance, reporting findings to the lead driver.

- Maintain the cleanliness, security, and routine maintenance of vehicles and equipment during shifts.

- Report and address any necessary repairs for vehicles and equipment, guaranteeing their fitness for use.

- Support the induction and guidance of new employees to familiarize them with business operations and the geographical area.

- Participate in license checks, driver assessments, and mandatory driver training.

- Foster positive communication among drivers, GPs, UTC colleagues, and external partners.

- Engage actively in team and departmental meetings.

- Supporting GPs where needed with Chaperoning

- Supporting GPs if they need any help/support

- Undertake regular stock checks for drugs and any other equipment

- Operating all in car communications and patient management system equipment to support accurate record keeping

- Plan the most efficient routes for and between home visits

- To assist with basic administrative duties and using Microsoft outlook to read/respond to emails

- Directing calls to appropriate extensions, dealing with telephone enquiries and recording messages when required

- We appreciate professional attire suitable for a business environment

Confidentiality

- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately

- In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential

- Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Health & Safety

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy, to include:

- Using personal security systems within the workplace according to Practice guidelines

- Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks

- Making effective use of training to update knowledge and skills

- Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards.

- Reporting potential risks identified

Equality & Diversity

- Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation

- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues

- Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

- Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation

- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues

- Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional Development

- Post will work toward GP Assistant Certification

- Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development

- Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

- Attend all relevant annual updates

- Inform the lead GP of any concerns regarding GPA role and any professional development needed

- Be aware of own professional boundaries and what to do when you have reached them

Quality

The post-holder will strive to maintain quality within the Practice, and will:

- Alert other team members to issues of quality and risk

- Work to practice protocols

- Assess own performance and take accountability for own actions, either directly or under supervision

- Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance

- Work effectively with individuals in other agencies to meet patients needs

- Effectively manage own time, workload and resources

Communication

The post-holder should recognise the importance of effective communication within the team and will strive to:

- Communicate effectively with other team members

- Be familiar in all mediums of communications such as email, tasks, telephone etc

- Communicate effectively with patients and carers

- Recognise peoples needs for alternative methods of communication and respond accordingly

- Communicate effectively to outside agencies

- Communicate clearly with their lead GP

Contribution to the Implementation of Services

The post-holder will:

- Apply Practice policies, standards and guidance

- Discuss with other members of the team how the policies, standards and guidelines will affect own work

- Participate in audit where appropriate

Person Specification

Education and Qualifications

No formal qualifications are required

Knowledge, Training and Experience

Essential

Must be over 25 years (Under insurance policy)

Valid Full UK driving licence with a clean driving record to provide driving licence on annual basis for a DVLA check

Must be computer literate with a knowledge of Microsoft Office including including Word, Excel and Outlook

Desirable

Previous experience of working in a team

Previous experience of fleet maintenance

Postholder will work towards the GP assistant Certification

Communication Skills

Desirable

Good verbal and writing skills

Ability to communicate effectively with a wide range of stakeholders

Personal Skills

Desirable

Ability to work as part of a team and on own initiative

Professional approach to colleagues and at work

Ability to maintain confidentiality

Person Specification

Experience

Essential

• - Must be over 25 years (Under insurance policy)
• - Valid UK driving licence with a clean driving record to provide driving licence on annual basis for a DVLA check
• - Must be computer literate with a knowledge of Microsoft Office including including Word, Excel and Outlook

Desirable

• - Previous experience of working in a team
• - Previous experience of fleet maintenance
• - Postholder will work towards the GP assistant Certification

Qualifications

Essential

• No formal qualifications are required

Desirable

• No formal qualifications are required

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Greenwich Health Ltd

Address

Queen Elizabeth Hospital Nhs Trust

Stadium Road

London

SE18 4QH

United Kingdom

Employer's website

https://www.greenwich-health.com/ (Opens in a new tab)

Job description

Job responsibilities

Job Scope

Clinical Pharmacy in General Practice is part of an exciting programme of transformation to develop a new model of care which addresses our ambition to deliver person-centred, coordinated care across the district. The Clinical Pharmacy in General Practice model is supported by the direction of national policy including the Five Year Forward View and GP Forward View where there is a need to better utilise the role of pharmacy within primary care to pro-actively help patients stay safe and well and out of hospital as well as helping to reduce the demands on general practice.

Pharmacy technicians play an important role, complementing clinical pharmacists, community pharmacists and other members of the PCN multi- disciplinary team. The post holder is a Pharmacy Technician who acts autonomously within their professional boundaries, with appropriate clinical supervision and support where required. The post holder will provide expert pharmaceutical technical support to support medicines optimisation work programme. They will carry out medicines optimisation tasks, including effective medicine administration (e.g. checking inhaler technique), supporting medication reviews and medicines reconciliation, using their professional judgement and working autonomously within their scope of practice, with access to clinical supervision as required.

The purpose of the role is to lead improvements to maximise safe, cost-effective best practice in prescribing to improve the quality of patient care. The post holder will undertake clinical audits across the Primary Care Network (PCN), analyse and evaluate the findings, and share reports with GP practices to highlight progress, identify areas for improvement, and support the implementation of appropriate actions. The post holder will help patients to get the best from their medicines by switching medications to agreed and approved protocols, improving repeat prescribing processes in General Practice, including promotion of repeat dispensing and online ordering, minimising clinical risk and aiming to reduce wasted medicines.

In addition, the post holder will be responsible for encouraging the development of better understanding of the principles of medicines optimisation throughout the practice teams and promoting good practice in line with therapeutic developments. This will involve assisting the PCN in achieving national requirements, NICE implementation and utilisation of medicines optimisation initiatives.

Key duties and responsibilities

Clinical

Undertake patient facing and patient supporting roles to ensure effective medicines use, through shared decision-making conversations with patients.

Carry out medicines optimisation tasks including effective medicine administration (e.g. checking inhaler technique), supporting medication reviews and medicines reconciliation, acting autonomously within professional boundaries with appropriate clinical supervision and support where required.

Utilise consultation skills to work in partnership with patients to ensure they use their medicines effectively.

Undertake clinical audits across the Primary Care Network (PCN), analyse and evaluate the findings, and share reports with GP practices

As determined by the PCN, support medication reviews and medicines reconciliation for new care home patients and synchronising medicines for patient transfers between care settings, linking with local community pharmacies

Support the Clinical Pharmacist in Structured Medication Reviews (SMR)

Provide expertise to address both the public health and social care needs of patients, including lifestyle advice, service information, and help in tackling local health inequalities.

Manage shared care protocols and liaise with Clinical Pharmacists for more complex patients.

Support initiatives for antimicrobial stewardship to reduce inappropriate antibiotic prescribing locally.

Technical and Administrative

Support the PCN multi-disciplinary team to ensure efficient medicines optimisation processes are being followed.

Implement efficient ordering and return processes and reducing medication wastage.

Provide training and support on the legal, safe and secure handling of medicines, including the implementation of the Electronic Prescription Service (EPS).

Promotion of Electronic Repeat Dispensing (eRD) and online ordering

Develop relationships with other pharmacy professionals and members of the multi-disciplinary team to support integration across health and social care including primary care, community pharmacy, secondary care and mental health.

Support practice reception teams in streaming general prescription requests, so as to allow GPs and clinical pharmacists to review the more clinically complex requests.

Support the implementation of national prescribing policies and guidance within GP practices, care homes and other primary care settings.

Support the PCN to deliver on QIPP agenda, QOF and locally commissioned enhanced services

Supporting quality improvement measures and contributing to the Quality and Outcomes Framework and enhanced services;

Support the PCN in reviewing and developing practice policies for CQC requirements.

Undertake monitoring searches including CQC performance and safety searches in line with the needs of the practices or PCN

Undertake duties as per agreed job plan.

General

The Post Holder will:

Develop a culture that promotes equality and values diversity. The postholder must be aware of and committed to the Equality and Diversity policies of the appointing GP Practice and PCN and comply with all the requirements of these policies and actively promote Equality and Diversity issues relevant to the post.

Ensure the principles of openness, transparency and candour are observed and upheld in all working practices.

The post holder will have, or acquire through training provided by the organisation, the appropriate level of safeguarding and knowledge, skills and practice required for the post

and be aware of and comply with the organisations safeguarding protection policies and procedures.

Ensure that any infection prevention and control issues are reported to the line manager/Infection Prevention and Control

Equality & Diversity

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues

Behaving in a manner which is welcoming to and of the individual, is non- judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional Development

The post-holder will participate in any training programme implemented by the practice as part of this employment, with such training to include:

Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development

Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

Quality

The post-holder will strive to maintain quality within the practice, and will:

Alert other team members to issues of quality and risk

Assess own performance and take accountability for own actions, either directly or under supervision

Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance

Work effectively with individuals in other agencies to meet patients needs

Effectively manage own time, workload and resources

Supervision

The postholder will have access to appropriate clinical supervision and an appropriate named individual in the PCN to provide general advice and support on a day to day basis.

Job Description Agreement

This job description is intended to provide an outline of the key tasks and responsibilities only. There may be other duties required of the post-holder commensurate with the position. This description will be open to regular review and may be amended to take into account development within the PCN/Practice. All members of staff should be prepared to take on additional duties or relinquish existing duties in order to maintain the efficient running of the PCN/Practice.

Person Specification

Qualifications

Essential

• Evidence of continued professional development (CPD).
• Experience of working as a qualified, registered pharmacy technician in primary care, community or hospital pharmacy
• Professional registration with GPhC.
• Meets the specific qualification and training requirements as specified by the GPhC criteria to register as a Pharmacy Technician; enrolled in, undertaking or qualified from, an approved training pathway. For example, the Primary Care Pharmacy Educational Pathway (PCPEP) or Medicines Optimisation in Care Homes (MOCH).
• BTEC/NVQ level 3 or equivalent in pharmaceutical sciences
• Works effectively independently and as a member of a team.
• Self-motivated and proactive.
• Continued commitment to improve skills and ability in new areas of work.
• Able to undertake the demands of the post with reasonable adjustments if required.
• Independently mobile to be able to work across several sites and travel to meet with stakeholders.
• Adaptability, flexibility and ability to cope with uncertainty and change.
• Demonstrate ability to work in a busy environment; ability to deal with both urgent and important tasks and to prioritise effectively whilst also supporting others.
• Excellent time keeping and prioritisation skills
• Computer literate with an ability to use the required GP clinical systems (desirable) and Microsoft office packages (essential).
• Able to analyse and interpret prescribing data.
• Has attention to detail, able to work accurately, identifying errors quickly and easily able to effectively manage allocated resources.
• Excellent communication skills, verbal and written, with the ability to adjust communication style and content to suit the audience.
• An excellent understanding of data protection and confidentiality issues

Desirable

• Demonstrate ability to influence and persuade partners and stakeholders of the respective merits of different options, innovations, new opportunities and challenges.
• Flexible approach to meet service needs and ensure a stakeholder focused response.
• Understand the aims of current healthcare policy within the PCN.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Hartlepool Network

Address

Doctors Surgery

Station Lane

Hartlepool

Cleveland

TS25 1AX

United Kingdom

Employer's website

https://www.seatonsurgery.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

What Were Looking For:

Strong communication and organisational skills

Ability to work in a busy, supportive team environment

Previous admin experience (CHC/FNC knowledge is a bonus but not essential)

Person Specification

Qualifications

Essential

• RSA/NVQ level 3 or equivalent relevant experience
• Significant business support level experience and acquired knowledge of relevant process or procedures.
• Significant experience of providing project/business level support
• Demonstrable level of experience of Microsoft Office package including Word, PowerPoint, Excel and One Note.

Desirable

• Project based software packages.
• Experience of working in a fast-paced healthcare environment.
• Oracle procurement experience
• Microsoft Project

Physical Skills

Essential

• Advanced keyboard skills.
• Ability to Independently travel as required to meet the requirements of the role.

Responsibilities

Essential

• Identify significant experience of using MS Office packages to ensure efficient and effective business support.

Desirable

• Previous experience of supervising / managing staff.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

North East & North Cumbria ICB

Address

Pemberton House

Colima Avenue

Sunderland

SR5 3XB

United Kingdom

Employer's website

https://northeastnorthcumbria.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

As a Governance Manager you will be working as part of the Clinical & Quality team and your role is very important in providing assurance that our services are compliant, safe and delivering high quality care to our patients. You will lead and be responsible for clinical governance processes within PHL and as an experienced clinical leader ensuring your leadership style is always delivered in line with our values truly caring and team first approach.

You will work closely with the services leadership teams to ensure compliance with robust governance processes such as incident reporting, risk and complaints management that assures us of the responsiveness of our services. You will promote shared learning and quality initiatives, facilitate that these are embedded and sustained demonstrating a well led organisation. You will foster close working relationships to enable supporting a positive safety culture within the organisation, working collaboratively with our healthcare professionals and relevant external organisations to proactively manage governance, quality and safety. You will provide assistance, support and advice to our people, patients, and their families within our Governance framework in partnership with relevant operational and clinical managers.

Leadership and Management

To be a visible, accessible and approachable leader within the Clinical & Quality Team in order to support, motivate and inspire. Work collaboratively with operational and clinical teams and other directorates.

Provide support to clinical staff in tackling and resolving complex problems.

Ensure effective communication with all staff within PHL ensuring governance and patient safety culture is embedded within the organisation.

Line manage the Quality & Governance Facilitators

Clinical Governance, Compliance and Assurance

Ensure up to date knowledge is maintained for all areas of the clinical governance framework, including key legislative, regulatory and professional frameworks.

Assist the Director of Nursing and Quality in reviewing and monitoring the key strategic objectives and risk profile related to quality and safety, which are aligned to PHL priorities for quality improvement.

Ensure any safety alerts and national guidance is implemented in a timely and appropriate way, ie CQC standards, NHS England policies, CAS alerts and NICE guidelines.

Provide patient safety and governance reports for each service, relevant committees and forums, collating key quality indicators to support assurance mechanisms to demonstrate compliance with key standards and to escalate and action where improvements need to be made.

Working with the Patient Safety Specialist, service managers, clinical managers & leads, support with investigations into patient safety incidents and potential litigation claims, ensuring they are appropriately investigated and responded to in accordance with PHL policy, learning is cascaded and embedded.

Support delivery of local and national patient safety frameworks by ensuring that staff involved in incidents are supported, debriefed and offered individual feedback.

Support service managers, clinical managers and clinical leads when meeting with patients and their families and any external agencies affected by adverse incidents.

Actively support and promote a transparent learning culture just culture.

Provide feedback to staff, through various methods; newsletters, presentations and one to ones.

Working with the Service Managers and Senior Management Team ensure that the Risk Management Strategy is effectively conveyed to all staff and is translated into operational practice.

Support Senior Leadership Team and Services leaders to ensure the maintaining of the risk register accurately reflects risks and is up to date.

Provide leadership and expert advice regarding clinical risk management within PHL.

Develop appropriate action plans to minimise risks, including identifying resource implications, changes in clinical practice and administrative procedures required.

Support the Audit and Compliance team in ensuring that the programme of clinical audit reflects key areas of safety and quality identified from patient safety investigations, incident trends, NICE guidance and recommendations from compliance inspections.

Support the Patient Safety Specialist in the implementation and monitoring of key safety and quality initiatives such as Safety Thermometer, safety huddles etc.

Coordinate within PHL systems for receiving, monitoring and preparing responses for compliance with national guidance and policy received from for example: NHS England, the National Institute for Clinical Excellence, HSSIB and the CQC (not an exhaustive list).

Provide advice to clinicians and managers within PHL to ensure that compliance with key legislation and other regulations affecting healthcare are understood and embedded.

Support the complaints team and services leadership team to ensure that complaints are appropriately investigated, responded to and that learning is embedded using datix for recording and monitoring

Ensure that there is aggregate analysis undertaken of patient safety, effectiveness and patient experience data e.g. incidents, complaints, clinical audit, to ensure sharing of best practice and that issues are escalated for improvement appropriately.

Work closely with the Patient Experience team to ensure continuous improvement and learning from all forms of patient feedback including direct feedback, survey feedback and friends and family offering clinical oversight

• Research, write and embed all Clinical and Governance policies and procedures across the organisation
• Chair a delegated sub committee group
• Support the delivery of all governance meetings for each service

Ensure that the quality management system conforms to the requirements of ISO 9001

Ensure that the quality processes are delivering their intended outputs

Ensure reporting on the performance of the quality management system and on opportunities for improvement, in particular to the board

Ensure that the integrity of the quality management system is maintained when changes to the quality management system are planned and implemented.

Corporate Governance

To be fully aware of and committed to all policies, procedures and initiatives relating to Information Governance this will include, but is not limited to: data quality improvements, confidentiality and information security.