Job description

Job responsibilities

You can find further details about the role, including key responsibilities and accountabilities, alongside the organisational structure and person specification in the attached Job Description and other supporting documents.

Person Specification

Qualifications

Essential

• Primary medical degree
• On GMC GP Register with a minimum of one year's post-CCT experience in the specialty
• Current licence to practice and fully engaged in annual appraisal and revalidation
• Membership/Fellowship of a College, Faculty, professional association and/or regulatory body
• Attendance at courses aimed to support educational development (example: educator courses, Train the Trainer, etc.)
• On the Medical Performers list and be actively engaged in GP clinical practice.

Skills

Essential

• A strong sense of vision and ability to innovate
• Politically astute with an ability to sensitively manage complexity and uncertainty
• Ability to problem solve and maintain objectivity
• Strong interpersonal, communication, written and presentation skills
• Ability to quickly establish personal and professional credibility with colleagues and other key stakeholders
• Excellent organisational and time management skills
• Committed to own personal development and an ability to support others to develop and progress

Experience

Essential

• Experience of working with learners or doctors in training in an educational context
• Demonstrable track record of delivery in service and education
• Understanding of developments involving the relevant Colleges/Faculties, professional bodies, related NHS organisations and regulatory bodies
• Active involvement in, and up to date with, appraisal processes

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

NHS England

Address

3 Piccadilly Place

London Road

Manchester

M1 3BL

United Kingdom

Employer's website

https://www.england.nhs.uk/about/working-for/ (Opens in a new tab)

Job description

Job responsibilities

Please note for this role you will be required to travel independently around the county meeting strict time deadlines. You will need to hold a full UK driving licence* and have use of a vehicle. You cannot use public transport for this role as this is not a reliable form of transport and will not allow you to meet service needs. Please confirm in your application that you meet the specified criteria.

Please refer to the attached job description and person specification for full details of responsibilities

• To be responsible for the assessment, diagnosis, planning, implementation, and evaluation of podiatric care to a variety of patients with a wide range of clinical needs including:

  • High Risk Diabetes

  • Neuropathy

  • Chronic disease e.g., Rheumatoid Arthritis

  • Vascular conditions

  • Wound management/tissue viability

  Care will be provided in a range of settings including:

  • Hospital Clinics

  • Ward Rounds

  • Health Centre Community Clinics

  • GP Practice Clinics

  • Residential Homes for the Elderly

  • Patients Homes

  • Care Centres for the Disabled

  • To be responsible for the assessment and diagnosis of patients with subsequent production of individual treatment plan and be able to manage the day to day running of a busy clinic.
  • To complete all relevant internal competency development, including and not limited to; Nail Surgery, MSK, High Risk.
  • To participate in the departmental rota for nail surgery as appropriate.
  • Assessment and identification of risk factors, categorising patients into appropriate risk banding as defined by the service assessment matrix.
  • To be responsible for the day-to-day planning of personal workloads for the completion of home visits and visits to residential homes for the elderly and care centres.
  • To be actively involved in the provision of foot health education advice to patients, relatives and carers, to participate in foot health training where appropriate for Primary Care and Social Care staff.
  • To be actively involved in the development of departmental policies, guidelines and protocols.
  • To be responsible for the maintenance and security of stock and equipment as appropriate.
  • To follow departmental policies, standard operating procedures and guidelines using discretion to make own clinical diagnosis and decisions within professional boundaries.
  • To be able to treat patients who may be immobile, wheelchair or bed-bound as appropriate.
  • To be flexible and provide cover for other Podiatrists at short notice or during periods of absence in other local areas and to undertake any other duties that may be required from time to time.
  • To ensure all duties are carried out to the highest standard and in accordance with current quality initiatives within local areas.
  • To maintain confidentiality in accordance with the Data Protection Act.
  • To carry out all duties with regard to the Trusts Equal Opportunities Policy.

  *DVLA have a number ofreciprocalarrangements with overseas countries, for further information please visit the DVLA website

Person Specification

Education / Qualifications

Essential

• HCPC registered podiatrist
• Podiatry diploma / degree
• Local anaesthetics certificate
• Evidence of continuing professional development in relevant areas.

Experience

Essential

• Evidence based approach to wound management.

Desirable

• Broad based experience working in isolation and as a team member including the treatment and management of high risk patients on a regular basis.
• Experience working in an NHS Podiatry setting.

Skills & Abilities

Essential

• Excellent clinical skills utilising evidence based practice.
• An understanding of clinical governance and clinical supervision.
• Good time management and organisational skills
• Excellent communication skills

Desirable

• Able to participate in standard setting and audit.
• Skills in reflective practice

Knowledge & Understanding

Essential

• Knowledge of NHS systems and appropriate frameworks.
• Accepts responsibility and accountability for own work and can define the responsibilities of others.
• Seeks and uses professional support appropriately.
• Understands the principle of confidentiality.

Other

Essential

• Ability to travel independently around Cambridgeshire and Peterborough area meeting required timescales. A Full driving licence and access to a vehicle is essential.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Cambridgeshire and Peterborough NHS Foundation Trust

Address

Cambridgeshire

Cambridgeshire

PE29 7HN

United Kingdom

Employer's website

https://www.cpft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

You can find further details about the role, including key responsibilities and accountabilities, alongside the organisational structure and person specification in the attached Job Description and other supporting documents.

Person Specification

Qualifications

Essential

• Primary medical degree
• On GMC GP Register with a minimum of one year's post-CCT experience in the specialty
• Current licence to practice and fully engaged in annual appraisal and revalidation
• Membership/Fellowship of a College, Faculty, professional association and/or regulatory body
• Attendance at courses aimed to support educational development (example: educator courses, Train the Trainer, etc.)
• On the Medical Performers list and be actively engaged in GP clinical practice.

Skills

Essential

• A strong sense of vision and ability to innovate
• Politically astute with an ability to sensitively manage complexity and uncertainty
• Ability to problem solve and maintain objectivity
• Strong interpersonal, communication, written and presentation skills
• Ability to quickly establish personal and professional credibility with colleagues and other key stakeholders
• Excellent organisational and time management skills
• Committed to own personal development and an ability to support others to develop and progress

Experience

Essential

• Experience of working with learners or doctors in training in an educational context
• Demonstrable track record of delivery in service and education
• Understanding of developments involving the relevant Colleges/Faculties, professional bodies, related NHS organisations and regulatory bodies
• Active involvement in, and up to date with, appraisal processes

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

NHS England

Address

Regatta Place

Brunswick Business Park, Summers Road

Liverpool

L3 4BL

United Kingdom

Employer's website

https://www.england.nhs.uk/about/working-for/ (Opens in a new tab)

Job description

Job responsibilities

Key responsibilities

Finance

Working with the Partners; responsible for the finances of the practice,

Ensuring the organisational requirements of the practice contracts with NHSE are fully met and complied with

Supporting the partners to develop and implement processes to achieve clinical targets of QOF and enhanced services

Directly contributing to profit improvement by exploring areas for increasing income and reducing costs.

Analysing data relating to clinical commissioning as appropriate and contributing to planning and organisation, both at the practice and clinical commissioning level

Development and control practice budgets and financial systems

Preparation of financial budgets and cash-flow forecasts

Liaising with accountant, bank and business insurance companies as appropriate or as directed by the partners

Overseeing the administration of the NHS Pension and Stakeholder Pension Schemes

Liaising with the ICP and payment agencies regarding queries with payments relating to the contract, e.g. enhanced services.

Managing the partners drawings in consultation with the accountant

Strategic Planning

• Keep abreast of current affairs and identify potential opportunities and threats
• Assess and evaluate accommodation requirements and manage development and expansion opportunities if appropriate

• Implement and update the Practice Development Plan, overseeing the implementation of the aims and objectives

Assist the practice in the wider community and assist with forging links with other local practices and relevant agencies and in particular working collaboratively with the local community, the PCN and education bodies

• Formulate objectives and research and develop ideas for future practice development
• To represent the practice at PCN, locality and ICP meetings

• To make recommendations to the partners for practice development with regard to enhancing patient services and potential sources of income

Human Resources

With appropriate delegation, take overall responsibility for all aspects of HR, including;

• Recruitment and selection of staff working, including contracts of employment and job descriptions
• Ensure Employment Law compliance for the disciplinary and dismissal process and after discussion with the partners take any legal advice necessary

• Be aware of current employment legislation
• To develop and maintain good employee/employer relationships
• To ensure that members of the existing staff team are aware of any changes that occur in the practice
• To maintain good communication at all times with the practice team
• To oversee rotas which allow good staff cover at all times as well as giving the flexibility required at short notice to cover for illness, etc.
• To implement pay rises/scales and increments at the appropriate time
• Responsibility for appropriate paperwork for doctors/staff DBS (Disclosure and Barring Service) checks
• To meet with attached staff as and when necessary and arrange/attend regular meetings with partners and attached staff to discuss all issues around patient care
• To ensure that suitable facilities are available to enable all staff to work within the practice
• Be responsible for the health and safety policy and its implementation
• Facilitate the development of a multi-disciplinary effective primary health care team
• Ensure regulated and revalidation compliance for all clinical team members in the practice

Information Technology

With appropriate delegation, take overall responsibility to;

Ensure the update and compliance of appropriate information governance systems

Ensure all Practice IT and telephone systems are functioning effectively

Ensure the IG and DSP toolkit requirements are met

Keep abreast of new technology and ensure existing IT is used to its full potential

Patient Services

Overall responsibility

Ensure that the Practice complies with NHS contractual obligations in relation to patient care

Maintain registration policies and monitor patient turnover and capitation

Oversee and manage effective appointment systems

Routinely monitor and assess practice performance against patient access and demand targets

Manage the complaints management system

Manage the significant events system

Maintain the Patient Participation Group (PPG)

Premises and Equipment

Overall responsibility

Responsible for the management of the building

Represent the practice to negotiate contracts and their renewals

Liaise with NHSE in notional reviews

Ensure property owned by the partners is safe, effective and fit for purpose

Responsible for planning and premises expansion projects

CQC

Working with the CQC registered manager to

Oversee and maintain compliance with CQC (Care Quality Commissioner) regulations

Responsibility for ensuring adequate preparation for CQC inspections and evidence reviews.

Risk Management

As SIRO (Senior Information Risk Officer), overall responsibility for all aspects of Information Risk for the practice

• Monitoring relevant legal, statutory, and contractual requirements and their implications for the practice, including the consequences of non-compliance.
• Monitoring of work areas and practices to ensure they are safe and free from hazard and that they conform to health and safety legislation.

Ensure that the practices IT resources are maintained to protect the integrity of patients records and compliance with the Data Protection Act.

Ensure that effective safeguards are in place to prevent any type of fraud.

• Compliance with professional and legal requirements and guidelines.
• Delivery of appropriate education and training in health and safety.
• Ensure the practice complies fully with all GDPR regulations.

Training & Education

Working with the Partners and GP Trainers to achieve the following;

• To participate and/or assist in the training of all administrative staff
• To maintain a training on-line tool for staff and update staff requirements.
• To undertake the booking of training events for clinical staff as required.
• To organise in-house training when required.
• To maximise training grants available.
• To write bids for training opportunity funding as required.
• To provide a robust induction for students and training GPs in the practice, explaining the areas of confidentiality, health and safety and procedures and policies to the students and trainees
• To invoice claims for student work.
• To participate in any training programmes implemented by the practices as part of this employment.
• To personally undertake in mandatory training.
• To mentor staff in their specific roles.

Communication

Ensure compliance with the latest NHS recommendations

Understand the practice communication system

Build/maintain good working relationships with the NHSE, ICP, hospitals, community agencies, LMC (Local medical Committee) other GP practices, the PCN, pharmacists, education bodies, voluntary and private organisations

Represent the practice at meetings and seminars

Assist and support the partners corporately and at individual level to fulfil the requirements of revalidation

Present a professional image and always promote the practice

Share skills and expertise with others

Ensure continuity of practice staff and clinical meetings

Responsible for the practice response to online feedback such as from NHS Choices and Google reviews

Coordinate the digital presence and communications via the practice website, social media, and SMS technology

Confidentiality

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.

In the performance of the duties outlined in this Job Description, the post holder will have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They will have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.

Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Person Specification

Qualifications

Essential

• Evidence of a sound education to degree level or equivalent
• Evidence of a commitment to continuing professional development

Desirable

• Relevant Business, Finance or Leadership/Management qualification
• Member of a relevant professional body

Experience

Essential

• 5 years experience of successfully leading and managing teams
• HR, Employment Law, and safe recruitment
• Working in an IT led environment
• Financial management experience of small company accounts
• 5 years experience as a business/senior manager, with knowledge of contract management and small business accounts
• Change management and a driver of change
• Risk assessment and risk management experience
• Management experience in the NHS or in Primary care

Desirable

• Experience of strategic business planning
• Experience of working with regulatory bodies and preparing for inspections

Experience

Essential

• 5 years experience of successfully leading and managing teams
• HR, Employment Law, and safe recruitment
• Working in an IT led environment
• Financial management experience of small company accounts
• 5 years experience as a business/senior manager, with knowledge of contract management and small business accounts
• Change management and a driver of change
• Risk assessment and risk management experience
• Management experience in the NHS or in Primary care

Desirable

• Experience of strategic business planning
• Experience of working with regulatory bodies and preparing for inspections

Skills

Essential

• A solutions focused approach to problem solving
• Intelligent with a fast-learning ability
• Effective communication (oral and written) and excellent inter-personal skills
• Approachable with the ability to listen, nurture and empathise
• Delegation and empowerment of staff
• Appropriate IT skills and computer literacy
• Leadership skills, including excellent people management skills
• Strategic management skills to run a well-organised business
• Negotiating and managing conflict
• Able to manage change and cope with pressure
• Networking and facilitation
• Motivational with a growth mindset

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Firsway Health Centre

Address

121 Firsway

Sale

Cheshire

M33 4BR

United Kingdom

Employer's website

https://www.firswayhealthcentre.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

• Practice Learning Time and training delivery
• Coordinate and chair Practice Learning Time sessions, including maintaining the schedule, liaising with presenters, arranging resources and facilities, communicating with staff, monitoring attendance and ensuring agreed follow-up actions are recorded.
• Support the development of Practice Learning Time programmes, presentations, slide packs and associated learning materials in conjunction with the Head of People and Organisational Development and relevant subject matter experts.
• Support the design and development of internal training sessions, guidance, e-learning resources and other learning materials.
• Deliver training within the postholder's knowledge and competence or following appropriate training, guidance and approval.
• Coordinate and deliver Basic Life Support training, subject to maintaining the required knowledge, competence and accreditation, and coordinate other approved clinical or non-clinical training with the appropriate clinical lead, manager or accredited trainer.
• Assist colleagues who deliver internal training with planning, materials, organisation, attendance records and evaluation.
• Gather participant feedback and use it to recommend practical improvements to future sessions.
• Induction and onboarding
• Coordinate and support effective induction arrangements for new clinical and non-clinical employees.
• Deliver agreed elements of the organisational induction programme, including an introduction to Tower Family Healthcare, while coordinating specialist input from HR, IT and other relevant teams.
• Maintain induction schedules, checklists, packs, presentations and supporting resources.
• Work with managers and subject matter experts to ensure new starters receive appropriate organisational, role-specific and systems training.
• Coordinate clinical computer and systems training for trainees and other relevant staff using approved internal trainers.
• Support induction arrangements for trainees, medical students and other learners undertaking placements within Tower.
• Monitor completion of agreed induction requirements, follow up outstanding activity and escalate concerns where appropriate.
• Gather feedback and contribute to improvements in the onboarding experience.
• Clinical and non-clinical development
• Coordinate approved clinical and non-clinical training and development activity with the relevant managers, clinical leads and the Head of People and Organisational Development.
• Liaise with employees and managers regarding development requests, course arrangements, competency requirements and agreed next steps.
• Support relevant learning, development and competency programmes where appropriate, while ensuring clinical decisions and competency sign-off remain with suitably qualified leads.
• Maintain records of agreed development activity, attendance, completion and supporting evidence.
• Prepare training requests and supporting information for consideration through Tower's agreed approval routes.
• Training systems compliance and reporting
• Administer relevant learning and training systems and ensure staff are appropriately registered and able to access required learning.
• Maintain accurate, timely and confidential training and development records, including attendance, completion, certificates and renewal dates.
• Monitor statutory, mandatory and role-specific training completion and identify overdue or upcoming requirements.
• Issue reminders, follow up outstanding requirements and escalate continuing non-compliance to the appropriate manager or the Head of People and Organisational Development.
• Run and maintain routine training compliance reports and provide accurate information for managers and relevant organisational meetings.
• Identify apparent gaps, trends or discrepancies within training data and raise these with the appropriate lead for review.
• Provide supporting evidence for workforce learning audits, inspections and compliance reviews as required.
• Contribute to improvements in training systems and processes that strengthen data accuracy and accessibility.
• GPnav and digital development
• Support the promotion, implementation and ongoing development of GPnav and other future digital solutions under the direction of the relevant project leads.
• Develop and deliver approved GPnav demonstrations, training, guidance and supporting resources for internal and external users.
• Support onboarding and implementation activity for employees, managers, customers and other users where required.
• Gather feedback from users, prospective customers and stakeholders and communicate issues, suggestions and development opportunities to the relevant project leads.
• Participate in user testing and implementation activity when required, recording and communicating feedback accurately.
• Support stakeholder engagement, relationship building and follow-up activity connected with GPnav.
• Attend approved conferences, exhibitions, networking events and relevant primary care or digital healthcare forums to promote GPnav, build relationships and identify relevant developments and opportunities.
• Represent Tower professionally at external events and provide appropriate feedback and updates following attendance.
• Education placements and external relationships
• Coordinate and support medical student inductions, timetables, work schedules and placement arrangements.
• Support the coordination of trainee learning and development requirements as directed by the appropriate educational or clinical lead.
• Coordinate trainer meetings, conferences and other approved learning events.
• Maintain effective working relationships with universities, colleges, NHS organisations, training providers and other relevant partners.
• Liaise with external providers regarding course content, dates, availability, costs, bookings, changes and completion evidence.
• Identify potential partnership or learning opportunities and refer these to the appropriate lead for consideration.
• Policies processes and continuous improvement
• Contribute to the development, review, communication and implementation of learning and development policies, procedures and processes under the direction of the Head of People and Organisational Development.
• Apply agreed training and approval processes consistently and raise uncertainties or exceptions with the appropriate manager.
• Support the introduction and communication of approved learning and development initiatives.
• Provide practical feedback and suggestions to improve induction, training and workforce development processes.
• Support systems and processes that enable managers and employees to take appropriate responsibility for their learning and development.
• Communication administration and organisation
• Act as a central point of contact for routine training and development enquiries.
• Build effective working relationships with employees, managers, clinicians, trainees, students, trainers, providers and external partners.
• Communicate clearly and professionally through face-to-face, written and digital channels and adapt communication to meet differing needs and levels of experience.
• Manage and prioritise a varied workload, maintain clear action records and meet agreed deadlines.
• Use Microsoft 365 and other relevant systems to produce correspondence, presentations, reports, spreadsheets, learning resources and records.
• Coordinate meetings, training sessions and events and complete appropriate follow-up actions.
• Exercise initiative in resolving routine matters and escalate decisions, risks, expenditure or concerns outside the role's authority.
• Work effectively independently and as part of wider teams and work flexibly across Tower sites and services when required.
• Financial responsibilities
• Obtain and record course information and costs to support training requests and approval decisions.
• Forward approved invoices and payment information to Finance in accordance with agreed processes.
• Maintain accurate records of approved course costs and training agreements where required.
• The postholder does not hold or manage the organisational training budget and must not commit expenditure without the appropriate approval.

Person Specification

Knowledge

Essential

• Understanding of effective training
• coordination and accurate record keeping.
• Awareness of confidentiality, information
• governance and data protection
• requirements.
• Understanding of equality, diversity and
• inclusion and how these apply to learning
• activities.
• Awareness of the need to work within
• competence and escalate clinical or strategic
• decisions appropriately.

Desirable

• Knowledge of statutory and
• mandatory training requirements
• in primary care.
• Understanding of adult learning
• principles and training evaluation.
• Awareness of primary care
• workforce, education and digital
• healthcare developments.

Personal attributes

Essential

• Professional, approachable and supportive
• manner.
• Reliable, organised and accountable for
• agreed actions.
• Confident working with clinical and non
• clinical colleagues at different levels.
• Committed to continuous learning and service
• improvement.
• Discreet and trustworthy when handling
• confidential information.
• Flexible, adaptable and able to respond
• constructively to changing priorities.

Desirable

• Interest in workforce development,
• primary care innovation or digital
• healthcare.

Other requirements

Essential

• Ability to work flexibly across Tower Family
• Healthcare sites and attend approved
• external meetings and events.
• Ability to meet the travel requirements of the
• role.
• Commitment to Tower's values, policies and
• standards of conduct.
• Satisfactory completion of the checks
• appropriate to the role.

Desirable

• Flexibility to support occasional
• events outside usual working
• patterns where agreed in advance.

Experience

Essential

• Experience of coordinating training, learning,
• events or a comparable programme of
• activity.
• Experience of managing varied administrative
• tasks, records, deadlines and follow-up
• actions.
• Experience of working with managers and a
• range of internal or external stakeholders.
• Experience of preparing presentations,
• guidance, reports or learning resources.
• Experience of delivering information, training
• or presentations to individuals or groups.

Desirable

• Experience within primary care, the
• NHS or another regulated
• environment.
• Experience of coordinating
• induction, mandatory training or
• workforce development.
• Experience of chairing or
• facilitating meetings or learning
• sessions.
• Experience of supporting trainees,
• students or placements.
• Experience of demonstrating,
• promoting or supporting the
• implementation of a digital product
• or system.

Qualifications

Essential

• Good standard of general education,
• including English and mathematics or
• equivalent.
• Evidence of relevant continuing professional
• development.
• Willingness to undertake training required for
• the role and maintain relevant competence.

Desirable

• Relevant Level 3 or higher
• qualification in learning and
• development, training, business
• administration, HR or a related
• subject.
• Current BLS instructor or
• equivalent training qualification.

Skills and abilities

Essential

• Excellent organisational and time
• management skills, with the ability to manage
• competing priorities and meet deadlines.
• Clear, confident and professional written and
• verbal communication.
• Ability to coordinate meetings, events,
• trainers, resources and attendance.
• Ability to deliver agreed induction and
• training content effectively within knowledge
• and competence.
• Ability to chair meetings or learning sessions
• and maintain focus on the agreed agenda.
• Strong attention to detail and ability to
• maintain accurate confidential records.
• Ability to monitor routine compliance
• information, identify gaps and escalate
• concerns.
• Ability to use Microsoft 365, spreadsheets,
• presentations, online meetings and other
• relevant digital systems.
• Ability to build constructive working
• relationships and adapt communication to
• differing needs.
• Ability to work independently, use initiative
• and recognise the limits of delegated
• authority.

Desirable

• Ability to create e-learning or
• digital guidance resources.
• Confidence delivering external
• product demonstrations or
• supporting customer onboarding.
• Experience using an LMS, HR
• system or training compliance
• platform.
• Ability to gather and communicate
• structured user feedback relating
• to digital systems.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Tower Family Healthcare

Address

3rd floor, Moorgate PCC

22 Derby Way

Bury

Lancashire

BL9 0NJ

United Kingdom

Employer's website

https://towerfamilyhealthcare.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

The Clinical Lead for the Nutritional Risk Monitoring Clinic will provide clinical leadership for a specialist physical health monitoring clinic within the Plymouth Eating Disorder Pathway. The post holder will oversee the day-to-day operation of the clinic, provide expert clinical advice and support to staff, and ensure the delivery of safe, effective and high-quality care for people experiencing eating disorders and disordered eating.

The role includes supporting risk assessment and management, contributing to multidisciplinary decision-making, liaising with partner agencies, and escalating care when required. The post holder will work closely with colleagues across the Eating Disorder Service, Eating Disorder Intensive Treatment Team, primary care and acute services to ensure coordinated, person-centred care.

As this is a developing clinic, within a developing pathway, the post holder will play a key role in shaping and developing the Nutritional Risk Monitoring Clinic and admission pathways, supporting service improvement, clinical governance, staff development and the delivery of best practice across the eating disorder pathway.

Please refer to JD and person specification for full details of role.

Person Specification

Knowledge

Essential

• Knowledge of how to undertake a set of clinical observations including: weight, blood pressure sitting and standing, pulse, respirations, temperature, oxygen saturation.
• Knowledge of physical health assessment.
• Knowledge of a range of mental health conditions.
• Knowledge of eating disorders.
• Knowledge of legal frameworks such as Mental Health Act, Mental Capacity Act
• etc.

Desirable

• Knowledge of the difference between an eating disorder and disordered eating.
• Knowledge of the Plymouth Eating Disorder Pathway.
• Knowledge of the Medical Emergencies for Eating Disorders (MEEDS).

Experience

Essential

• Experience of working with those who are acutely unwell with their mental health.
• Experience of working within a mental health setting.
• Experience of working with those who are unwell with their physical health.
• Experience of line managing other staff.
• Experience of being within a leadership role.
• Experience of leading on a quality improvement project.
• Experience of working with those who are highly distressed.
• Experience of undertaking assessments.
• Experience of holding risk, in a way that is safe for the patient and teams involved in care.
• Experience in requesting Mental Health Act Assessments.
• Experience in chairing case discussions/professional meetings.
• Senior level experience of working in a multi-disciplinary team.
• Competence with clients with complex needs, communication issues and/or challenging behaviour.

Desirable

• Experience of working with those who have either an eating disorder or disorder eating.
• Experience of responding to physical and psychological risk in those with eating difficulties.
• Experience of working with those who are resistant to change.
• Experience of assessing physical and psychological risk in those that have either an eating disorder or disordered eating and responding appropriately.
• Experience of undertaking assessments.
• Experience in developing pathways and services.

Skills

Essential

• An ability to be able to use highly developed interpersonal and
• communication skills to impact on the behaviour and views of clients with severely challenging, sometimes life threatening behaviours on a frequent basis.
• Ability to undertake a full set of physical observations.
• Ability to respond appropriately to both a physical health and mental health crisis.
• Ability to advocate for those engaging with the service.
• Ability to challenge information service users may provide, compassionately.
• Ability to undertake a thorough physical and mental health assessment.
• Ability to service develop.
• Demonstrate a high level of empathy, self- awareness and emotional
• resilience having to cope with emotionally demanding situations on a frequent basis.
• Able to use advanced analytical skills and to concentrate for prolonged periods during emotive and stressful situations.
• Ability to demonstrate a high level of time management and organisational skills.
• Able to work within codes of practice of NMC policies and procedures.
• Highly specialist skills demonstrating varied comprehensive clinical experience in order to deliver best practice for a range of complex conditions.
• An effective team worker who is empathetic and approachable.
• Proactive, with an ability to set up new initiatives.
• Flexible regarding duties and ability to cope with change.
• Ability to take ownership and leadership of new projects, national initiatives and service development.
• Ability to work under pressure and to manage crisis and risk management.
• Ability to work within a structured care pathway across two different services.

Desirable

• Ability to undertake Venepuncture.
• Ability to undertake an ECG.
• Ability to frequently travel independently and in a timely manner between Livewell Southwest sites and community locations including areas not served by public.

Qualifications

Essential

• RMN/Dip HE/BSc Mental Health Nursing with relevant experience.
• NMC registration.
• Significant relevant experience and/or evidence of post grad level study in a relevant area.
• Evidence of on-going professional development

Desirable

• A teaching qualification or experience of teaching groups.
• Mentorship qualifications.
• Certification of Venepuncture Training.
• Certification of ECG training.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Livewell Southwest

Address

200 Mount Gould Road

Mount Gould

Plymouth

Devon

PL4 7PY

United Kingdom

Employer's website

https://www.livewellsouthwest.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

A full list of duties and responsibilities will be found within the job description and requirements for the role can be found within the person specification.

Person Specification

Education & Qualifications

Essential

• RN (Child Branch) or RSCN.
• Current NMC Registration
• Evidence of Continued Professional Development and Post Registration
• Educated to degree level
• High Dependency Nursing Course

Desirable

• MSc level of study in Paediatric physical assessment or equivalent working experience

Skills & Aptitudes

Essential

• oLeadership qualities and positive approach to service.
• oAbility to work with and lead the multi-professional team
• oProven ability to work well under pressure
• oProven ability to delegate effectively
• oCompetent in the use of PCs - particularly Windows-based software (e.g. Word, Excel, etc.)
• oExcellent teaching and presentation skills, ability to adapt training to suit the subject and the audience
• oExcellent written and verbal communication skills
• oProven ability to persuade and influence others
• oEvidence of innovation in a previous post
• oAbility to analyse complex problems and propose realistic solutions
• oProven ability to achieve deadlines
• oEvidence of the ability to manage time effectively
• oUse of patient management systems
• oEvidence of advanced clinical decision-making skills, clinical assessment.

Experience

Essential

• oSignificant post registration experience within the Paediatric setting
• oExperience of working within a community setting with complex needs children and young people
• oKnowledge and understanding of the Continuing care framework
• oEvidence of clinical management experience
• oTo be competent and experienced in tracheostomy
• oEvidence of ability to maintain effective working relationships with colleagues, children & families
• oExperience of interagency working
• oUnderstanding of clinical governance and ability to implement the systems and processes in the new service.
• oEvidence of ability to influence evidence-based practice and be innovative.
• oEvidence of ability to provide clinical supervision and debriefs to junior staff.
• oTo be competent and experienced in ventilation and facial BIPAP
• oExperience of managing organizational change
• oExperience of managing professional change
• oEvidence of skills needed to develop a new strategy /service.
• oExperience of managing staff and resources
• oEvidence of skills needed to develop a new strategy /service.

Personal Qualities

Essential

• Enthusiastic and motivated.
• Good interpersonal skills.
• Professional approach to work.
• Accountability - Takes responsibility for own actions and promotes good team working.
• Openness - Shares information and good practice appropriately.
• Mutual respect - Treats others with courtesy and respect.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Royal Free London NHS Foundation Trust

Address

St. Michael's Primary Care Centre

Gater Drive

London

EN2 0JB

United Kingdom

Employer's website

https://www.royalfreelondonjobs.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

CLINICAL RESPONSIBILITIES

To support the Dietitians and Speech and Language therapists to provide a service to patients referred by nursing and medical staff for nutritional, swallowing and communication by:

Obtaining relevant information from medical notes, patient and hospital staff.

Reviewing stable patients and their nutritional, swallowing and communication needs, alongside support of senior colleagues as needed.Telephone contacts with patients relatives to obtain case histories.

Supporting Dietitians with enteral tube feeding discharges

Delivering pre planned SLT interventions to patients in the rehabilitation setting as directed by qualified SLT

Monitoring MUST score and food record charts, and encourage nursing staff to complete these.

Advising and educating patients where necessary on menu options and foods suitable for their dietary and textural needs.

Encouraging and assisting patients to choose and take appropriate snacks, nourishing drinks and prescribed supplements as per their diet recommendations.

Identifying patients food and drink preferences as necessary with regard to snacks, nourishing drinks and prescribed supplements, alongside their diet recommendations.

Liaising with Dietitians and SLTs regarding patients progress.

Recording information on electronic patient record

Work with all members of the multi-disciplinary team (MDT) to ensure patients needs are met, including other therapists, medical staff, nursing staff and ward hosts/hostesses.

CATERING

To provide a link between the catering department and the dietetic and the SLT department through regular communication with catering staff including ward hosts/hostess and catering managers, and food and snack ordering.

To organise and negotiate appropriate diets or food choices for patients with catering staff as required.

TEACHING AND TRAINING

To provide pre-planned teaching sessions and presentations to members of the MDT on the impact of poor nutrition, swallowing and communication problems and to raise awareness of the importance of these in hospital.

To be involved in communication, swallowing, nutrition and hydration induction training for new staff.

Support the Dietitians and SLTs with student training.

COMMUNICATION

To communicate with colleagues, patients and visitors in a polite and professional manner at all times.

To effectively communicate simplified nutrition, swallowing and communication information to hospital staff, patients, relatives and carers

To contribute to effective team working within multi-disciplinary teams.

To handover patient information to Dietetic or SLT colleagues at other Trusts and community teams as advised by qualified therapist, as well as writing and sending GP prescription letter requests.

To liaise with Dietetic or SLT Assistants at other Trusts (where relevant) to suggest development within the post and to seek peer support.

ADMINISTRATION

Attend regular supervision with managing Dietitian/Speech and Language Therapist, completing relevant paperwork, including competencies.

To keep accurate patient records at ward and department level in line with the Trust Record Keeping policy.

To assist the Dietitians and SLTs in the administrative and computing tasks not requiring their expertise, including making resources.

Assist the Dietitians and Speech and Language therapists with data collection for audit/research projects.

To plan, manage and be able to prioritise workload with direct support.

Attend departmental meetings.

To participate in departmental projects as appropriate

GENERAL RESPONSIBILITIES

To have responsibility for the health, safety and welfare of self and others and to comply at all times with the requirements of health and safety regulations.

To ensure patient confidentiality, with the understanding information will be shared with lead therapists

To comply with all Royal Free London policies and procedures.

To comply with the requirements of the Data Protection Act.

To attend any mandatory training and induction courses as per RFH trust standards.

To report all clinical and non-clinical incidents or near misses promptly.

To report all complaints to the Dietetic and SLT leads and to co-operate with any investigations undertaken.

To undertake any other duties suitable for the role as requested by the Dietetic and SLT leads.

Person Specification

Royal Free World Class Values

Essential

• Demonstrable ability to meet the Trust Values

Education & professional Qualifications

Essential

• GCSEs Grade 5+ or equivalent including English and Maths

Desirable

• NVQ Level 3 - Nutrition or health and social care

Knowledge & Experience

Essential

• Strong computer skills - Word, Excel, PowerPoint
• Knowledge or interest in nutrition, swallow and communication
• Previous role in a healthcare or caring environment

Desirable

• Demonstrable experience of working with a diverse range of people

Skills and aptitudes

Essential

• Effective written communication
• Effective written communication
• Ability to manage time effectively
• Ability to use initiative
• Ability to reassure and motivate patients
• Good interpersonal skills
• Effective organizational skills

Personal Qualities & attributes

Essential

• Adaptable and flexible as priorities may change quickly
• Able to maintain high standards of confidentiality

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Royal Free London NHS Foundation Trust

Address

Magnolia Unit

St. Michaels Primary Care Centre Pine Lodge, Gater Drive, Enfield, EN2 0JB

Enfield

EN2 0JB

United Kingdom

Employer's website

https://www.royalfreelondonjobs.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

This is a part time role, 20 hours per week, 5 shifts 5 hours a day as follows:

Monday 08.30 - 13.30

Tuesday 13.30 - 18.30

Thursday 13.30 -18.30

Friday 08.30 - 13.30

This is a temporary position to provide long-term sickness cover. There may be an opportunity for the role to become permanent, subject to the needs of the practice.

IT skills are essential

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.

Person Specification

Qualifications

Essential

• N/A

Desirable

• N/A

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Forest Practice

Address

26 Pyrles Lane

Loughton

Essex

IG10 2NH

United Kingdom

Employer's website

https://forestpractice.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Clinical Responsibilities:

• In accordance with the practice timetable, as agreed, the post-holder will make themselves available to undertake a variety of duties, including surgery consultations, telephone consultations and queries, visiting patients at home, checking and signing repeat prescriptions and dealing with queries, paperwork and correspondence in a timely fashion
• Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation
• Assessing the health care needs of patients with undifferentiated and undiagnosed problems
• Screening patients for disease risk factors and early signs of illness
• Developing care plans in consultation with patients and in line with current practice disease management protocols
• Providing counselling and health education
• Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate
• Recording clear and contemporaneous consultation notes to agreed standards
• Collecting data for audit purposes
• Compiling and issuing computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible)
• Prescribing in accordance with the practice prescribing formulary (or generically) whenever this is clinically appropriate
• In general, the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care.

Other responsibilities within the organisation:

• Awareness of and compliance with all relevant practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety, safeguarding
• A commitment to life-long learning and audit to ensure evidence-based best practice
• Contributing to evaluation/audit and clinical standard setting within the organisation
• Contributing to the development of computer-based patient records
• Contributing to the summarising of patient records and read-coding patient data
• Attending training and events organised by the practice or other agencies, where appropriate.

Person Specification

Qualifications

Essential

• GMC Registration
• Inclusion on the NHS Medical Performers List
• Annual appraisal and revalidation, including training for appraisal [when appropriate]
• Willingness to undertake continuous personal development and ongoing mandatory training modules

Desirable

• Evidence of continued professional development MRCGP
• Experience of appraisal in practice or other healthcare setting
• Additional clinical skills beyond General Practice

Experience

Essential

• Chronic disease management
• Primary prevention and screening services
• Clinical Governance Delivery of QOF targets
• Self-audit and reflection Organised and efficient in record keeping and completion of paperwork
• Time management: being able to prioritise work and work under pressure
• Computer literacy including clinical system insight, Microsoft word and email use

Desirable

• Vision
• EMIS Web
• Docman
• Patient triage systems
• Service Development experience and knowledge

Aptitude and Abilities

Essential

• Willingness to share and collaborate across entire primary health team - Ability to develop and maintain effective working relationships with multidisciplinary and multiagency teams
• Ability to work flexibly and with a facilitative approach
• Ability to recognise own limitations and act upon them appropriately
• Willingness to learn new skills and to problem solve on a daily basis
• An understanding, acceptance and adherence to the need for strict confidentiality
• Ability to work within the changing structures of the NHS and work to the requirements of other regulatory bodies
• Excellent communication skills, recognising peoples needs for alternative methods of communication and able to respond accordingly
• Ability to deal with sensitive information in a tactful way

Desirable

• Ability to input to strategic and practice development requirements
• Ability to challenge traditional models of working and to suggest improvements for change in a positive and inclusive manner

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

BARDOC

Address

The Medical Centre

Market Street

Whitworth

Rochdale

Lancashire

OL12 8QS

United Kingdom

Employer's website

http://bardoc.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

***Please see the attached supporting document/s (JD) which contains more information about the role in the job description and person specification***

NB: ensure any supporting statements align with the job description and person specification, as your application will be assessed against these criteria.

Person Specification

Qualifications

Essential

• GCSE or equivalent in English and Maths, grades A-C

Experience

Essential

• Experience of using full range of IT systems and patient data systems
• Experience of using Microsoft Office, including Word and Excel
• Experience of working in a multi-disciplinary team

Desirable

• Experience of working in the NHS/ Healthcare
• Experience of scheduling appointments and/or admissions

Skills

Essential

• Accurate data entry, typing and checking skills
• Ability to communicate effectively with people at all levels
• Ability to use own judgement to resolve problems and queries competently, including those of a sensitive and confidential nature
• Pays attention to detail
• Excellent IT skills

Knowledge

Essential

• Understanding of patient priorities and performance targets related to appointments and waiting times
• Demonstrate a good working knowledge of computer systems and be capable of using Microsoft Office applications
• Basic knowledge of medical terminology

Desirable

• In depth understanding of medical technology appropriate to Endoscopy
• Thorough knowledge of healthcare administrative systems and processes
• Understanding of Primary Care, GP and community services

other

Essential

• Ability to work for long periods on computer
• Ability to follow and work to policies and protocols
• Reliable and adaptable

Desirable

• Knowledge of the local area

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Kingston and Richmond NHS Foundation Trust

Address

Kingston and Richmond Foundation Trust

Galsworthy Road

Kingston

KT2 7QB

United Kingdom

Employer's website

https://www.kingstonandrichmond.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The post-holder will manage a caseload and deal with a wide range of health needs in a primary care setting, ensuring the high quality medical services to all patients in accordance with the practices procedures and protocols.

Will be part of a multidisciplinary team providing a full range of general medical services to patients. In addition to providing primary care services, the post holder will be expected to be involved in liaison with other agencies.

Clinical responsibilities:

• In accordance with the practice timetable, as agreed, the post-holder will make him/her-self available to undertake a variety of duties including face to face consultations, online consultations (using SystmConnect), telephone consultations and queries, visiting patients at home, checking and signing repeat prescriptions and dealing with queries, paperwork and correspondence in a timely fashion
• Carry out home visits as required
• Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation
• Assessing the health care needs of patients with undifferentiated and undiagnosed problems
• Screening patients for disease risk factors and early signs of illness
• In consultation with patients and in line with current practice disease management protocols, developing care plans for health
• Providing counselling and health education
• Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate
• Recording clear and contemporaneous consultation notes to agreed standards
• Collecting data for audit purposes
• Compiling and issuing computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible)
• Prescribing in accordance with the practice prescribing formulary (or generically) whenever this is clinically appropriate
• Provide Family Planning, contraceptive and ante/post natal care
• Prepare medical reports for insurance companies, employers and other statutory bodies.
• Maintain appropriate level of communication with other agencies for whom care is being given to the patients for whom the practitioner is responsible.
• In general the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care.

Other responsibilities within the organisation:

• Awareness of and compliance with all relevant practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety
• A commitment to life-long learning and audit to ensure evidence-based best practice
• Contributing to evaluation/audit and clinical standard setting within the organisation
• Contributing to improving the efficiency and effectiveness of chronic disease management.
• Active participation in the management arrangements of the practice.
• Contributing to the development of computer-based patient records
• Contributing to the summarising of patient records and read-coding patient data
• Attending training and events organised by the practice or other agencies, where appropriate.
• Participate in the teaching, training and supervision of other professionals, GP Registrars, undergraduate students attached to the practice both formally and informally.
• Assist the practice in maintaining GP training status.

Contribution to the implementation of services:

The post-holder will:

• Apply practice policies, standards and guidance
• Discuss with other members of the team how the policies, standards and guidelines will affect own work
• Participate in audit where appropriate.

Person Specification

Qualifications

Essential

• Full registration with GMC
• Registered on Performers List as a General Practitioner

Personal Attributes

Essential

• Excellent communication skills, both written and oral
• Organisational skills/ time management
• Team Player

Experience

Desirable

• SystmConnect experience
• SystmOne experience
• Clinical supervision or mentoring

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Nettleham Medical Practice

Address

14 Lodge Lane

Nettleham

Lincoln

LN2 2RS

United Kingdom

Employer's website

https://www.nettlehammedical.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please download a copy of the job description (see documents to download section below) for full details of the main responsibilities for this role.

At CWP, our recruitment selection processes are based on both competence (see person specification for details) and values.

CWP recruits people that can demonstrate the Trusts Values in their everyday life and we use a values-based approach in our interviews, which explores not only what you do but how and why you do it.

Before applying, we encourage you to review the Trusts Values and think about how these align with your own personal values. The supporting information section in your application should reflect your understanding of the Trusts Values and associated behaviours and you should provide examples from your work experience and/or personal life which demonstrate these values through your behaviours.

An applicant guide to help and support you through your recruitment journey can be accessed at the bottom of this page. Further help and support for completing your application can be accessed via our website. If you need any further guidance to help you complete your application, contact our recruitment team via email at: [email protected] or by calling 01244 393100.

If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the essential criteria described in the person specification for an available position, please answer YES to the question: Do you wish to be considered under the Guaranteed Interview Scheme?

Please inform the team if you have any special support needs to be considered as part of the interview and selection processes.

The trust offers a Guaranteed Interview Scheme to any armed forces community applicants who meet the essential criteria for the post and encourages applications from armed forces reservists or cadet force adult volunteers.

Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. You are encouraged to enrol for the DBS Update Service. A small annual fee of £16 per year applies.

New entrants to the NHS will commence on the minimum of the scale stated above.

Applicants are advised to apply early as if a large number of applications are received for this post we reserve the right to close the vacancy prior to the advertised date.

Good luck with your application. We hope to welcome you to Team CWP very soon!

Person Specification

Qualifications

Essential

• To demonstrate a range of work procedures and practices and to exhibit your knowledge and abilities
• Completion (with another Trust) of or willingness to work towards the Care Certificate (CWP In-house 2 day training to be completed within 3 months of start date)
• Completion of or working towards an apprenticeship and gaining qualification equivalent to level 3 or above in a subject relevant to the role of Clinical Support Worker

Desirable

• GCSE Maths and English qualification
• Appropriate Learning disability training courses or completion of the Care Certificate.

Knowledge and Expertise

Essential

• Knowledge of Learning Disability (LD) services, including the definition and inclusions of a learning disabilty
• An understanding of confidentiality issues how they relate to professional practice
• Knowledge of current staff development and continuous service improvement issues - particularly in the context of learning disability services.

Desirable

• Knowledge of mental health / learning disability legislation and policies.

Experience

Essential

• The ability to demonstrate good quality care, whilst adhering to Trust policies and procedures, and working towards completing Care Certificate.
• Experience of working collaboratively i.e. with colleagues, wider teams service users etc
• Supporting others in a care setting, whether this is experience in a professional or lived experience (friend, family, voluntary etc.)
• Ability to problem solve and working with individuals with learning disabilities.

Desirable

• Previous experience of working with adults with Learning Disability needs.

Trust Values

Essential

• Demonstrate alignment with Trust Values (6 C's: Commitment, Communication, Care, Courage, Compassion, Competency)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Cheshire and Wirral Partnership NHS Foundation Trust

Address

Eastway

Countess of Chester Healthpark, Liverpool Road Chester

Chester

CH2 1BQ

United Kingdom

Employer's website

https://www.cwp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)

Job description

Job responsibilities

Key Responsibilities

Care Navigation & Patient Support

Provide a warm, professional first point of contact for all patients. Use active signposting to direct patients to the most appropriate clinician, service or resource in line with practice protocols. Manage incoming telephone calls and online requests, ensuring urgent issues are identified and escalated promptly. Assist patients in understanding digital access routes ie online systems and NHS App. Communicate clearly, sensitively and respectfully when supporting vulnerable or distressed patients.

Reception Duties

Welcome patients and manage face to face enquiries at the reception desk. Book, amend and manage appointments using clinical systems. Process prescription requests, sick notes, referrals and other administrative tasks following practice guidelines. Handle payments and issue receipts where applicable. Maintain a calm, organised front desk environment, even during busy periods.

Administrative Support

Process and route incoming clinical correspondence, pathology results, and documentation. Perform accurate scanning, coding and workflow management using digital systems. Maintain patient records in line with practice and NHS data standards. Support administrative projects such as audits, data quality improvement and service development.

Confidentiality & Compliance

Adhere to strict confidentiality and data protection policies at all times. Respect patient privacy and maintain secure handling of all personal data. Follow practice policies, health and safety procedures, safeguarding standards and infection control protocols.

Communication & Teamwork

Work collaboratively within a multidisciplinary team, supporting colleagues and sharing information effectively. Attend staff meetings, mandatory training and development sessions. Demonstrate a positive, flexible attitude and willingness to support the wider team during periods of high demand.

Person Specification

Qualifications

Essential

• Excellent communication and interpersonal skills.
• Ability to remain calm, professional and compassionate under pressure.
• Strong organisational skills and attention to detail.
• Competent IT skills, including use of Microsoft 365.
• Ability to prioritise workload in a busy, fast-paced environment.
• Flexible and cooperative team player.

Desirable

• Previous experience in a GP practice, healthcare environment, or customer-facing administrative role.
• Experience with SystmOne, AccuRx or similar systems.
• Understanding of care navigation, triage principles or NHS primary care pathways.
• Experience supporting vulnerable or distressed patients

Employer details

Employer name

North Swindon Practice

Address

Home Ground Surgery

Thames Avenue

Swindon

SN25 1QQ

United Kingdom

Employer's website

https://www.northswindonpractice.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities