Job description

Job responsibilities

To provide efficient audio, copy typing & word processing in accordance with practice policies & systems; this includes letters, reports, etc: in an accurate and efficient manner.

To receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications, taking & dealing with appropriate messages.

All relative information from outside agencies to be kept up to date & filed, including contact numbers, addresses etc.

Update templates relative to either patient or hospital referral or recall.

To assist in gathering statistics and information when required.

To provide adequate cover for members of the secretarial team during periods of annual leave and sickness.

Managing patient records, ensuring they are accurate up to date and securely stored.

Ensure documents are scanned and actioned withing a timely manner.

To initiate the referral via the ERS service, inform & send patients the necessary information, assisting the patient if they have problems.

Processing insurance and private work, ME Referrals and SARS requests

Any other duties appropriate to the role

Person Specification

Qualifications

Essential

• Education to GCSE level, NVQ level 2 (or equivalent)
• Computer literate Knowledge of clinical databases including SystmOne Ability to use Microsoft Office programs (Word & Excel)

Desirable

• Administrative qualification

Experience

Essential

• Experience of working with healthcare professionals
• Experience working in an environment with direct patient contact Experience in a GP Practice or Health Care Organisation

Personal Qualities

Essential

• Good communication skills, in person and over the telephone Possessing sensitivity, tact and diplomacy
• Self-motivated with a high degree of personal integrity
• Ability to maintain strict confidentiality & able to work under pressure

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Coastal Partnership

Address

Beechcroft Surgery

23 Beechcroft

New Costessey

Norfolk

NR5 0RS

United Kingdom

Employer's website

https://www.coastaldoctors.co.uk (Opens in a new tab)

Job description

Job responsibilities

As a GP you will respond to medical problems presented by patients including diagnosis, investigation, treatment and referral as appropriate in line with guidelines and pathways. Including prescribing for patients, regularly review medications and monitor repeat prescriptions.

You will;

Provide medical leadership and expert advice, regarding medical and primary care issues to the wider healthcare team; engaging with the Practice Plus Group wellbeing approach

Deliver effective patient care developing high levels of communication with patients; identifying and utilising evidence based best practice through benchmarking and clinical guidelines. Undertaking appropriate clinical audit to improve clinical outcomes

Inspire and develop positive collaborative working relationships across the multidisciplinary team; working with the wider team to ensure effective clinical governance is incorporated into day to day practice

Promote multidisciplinary discussions around complex case management, ensuring systems and processes in place for managing results, letters, and tasks. Undertake clinical risk assessments and implement management strategies for risks

Share and disseminate acquired knowledge with all team members through development sessions and clinical governance meetings or clinical case reviews

Person Specification

Qualifications

Essential

• Please click apply to view the person specification and job description.

Desirable

• Please click apply to view the person specification and job description.

Experience

Essential

• Please click apply to view the person specification and job description.

Desirable

• Please click apply to view the person specification and job description.

Additional Criteria

Essential

• Please click apply to view the person specification and job description.

Desirable

• Please click apply to view the person specification and job description.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Practice Plus Group - Health in Justice

Address

Patrick Haugh Rd

Bicester

Oxfordshire

OX25 1PZ

United Kingdom

Employer's website

https://practiceplushij.com/ (Opens in a new tab)

Job description

Job responsibilities

The post holder will be expected to share responsibility for the delivery of high-quality care to the patients presenting to the ED and the following:

* To have oversight of all team activity during their clinical session and provide support to other team members as needed.

* Demonstrate excellence in patient care.

* To provide appropriate supervision to doctors in training, locally employed doctors and other clinical practitioners.

* Administrative duties related to patient care.

* Contribution to undergraduate, post-graduate and continuing medical education activity, including AHPs as part of the multidisciplinary team.

* Regular participation in departmental meetings.

* Consultants are encouraged and supported with research audit and QI projects.

* Appropriate evening and weekend on-call commitments.

* To examine and treat patients in the ED.

* To support the clinical decision making of all medical and nursing clinicians within the Department.

* To provide on call support out of hours as agreed in the job plan.

* To attend the Department out of hours as per the agreed job plan.

* To remain contactable and available when on call.

* Provide consultant leadership for trauma calls and the management of critically ill/injured patients in QEHB role as Major Trauma Centre.

* Participate in the Trust Major Incident and Mass Casualty arrangements, including attendance during declared incidents and participation in training/simulation exercises.

Person Specification

Qualifications

Essential

• *MBBS or equivalent.
• *FRCEM or equivalent.
• *Entry on the GMC specialist register for Emergency Medicine or within 6 months of CCT.
• *Full GMC Registration.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Queen Elizabeth Hospital

Mindelsohn Way

Birmingham

West Midlands

B15 2TH

United Kingdom

Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)

Job description

Job responsibilities

Please see attached the job description for more details on the main responsibilities for this role.

Person Specification

Qualifications

Essential

• Good standard of education to GCSE or equivalent

Experience

Essential

• Customer focused environment
• Experience in GP or Hospital setting

Desirable

• Previous experience as a radiography helper
• Previous HCA experience

Skills

Essential

• Good written and verbal communication skills
• Good interpersonal skills
• Good customer care skills

Knowledge

Essential

• Awareness of health and safety within the department

Desirable

• Knowledge of Word for Windows

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Kingston and Richmond NHS Foundation Trust

Address

Kingston Hospital NHS Foundation Trust

Galsworthy Road

Kingston Upon Thames

KT2 7QB

United Kingdom

Employer's website

https://www.kingstonandrichmond.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

JOB TITLE: SENIOR PATIENT CO-ORDINATOR/RECEPTIONIST

ACCOUNTABLE TO: Practice Manager - Cath Turner, Operations Manager Shella Hollister

SUPERVISOR:

RESPONSIBLE FOR: The provision of an efficient and caring service to the patients of the Practice.

DUTIES GENERAL RECEPTION

To maintain strict confidentiality at all times. To open the premises if required, open shutters, check heating and ventilation and turn off the alarm. Ready the premises for work.

To lock up the premises if required, closing shutters and switching on intruder alarm and generally securing the building. A doctor should always be present on your departure.

To ensure that enquiries from patients are efficiently and courteously handled.

To ensure that the filing, record keeping and distribution of documents is undertaken efficiently and promptly.

To receive and route patients and visitors on their arrival.

Answer general enquiries, explain surgery procedures, make new and routine appointments.

File and extract records and any documents relating to these.

Implement actions as defined by the doctors and nurses in relation to Test Results.

Receive and record requests for home visits.

Ensure that adequate supplies of stationery, towels and couch rolls area available in the consulting rooms and reception area.

Take messages for all members of the Primary Care Team and record them accurately on the computer, ensuring that messages are passed on promptly.

Tidy reception area and check cleanliness of patients toilet.

Attend staff meetings and Away Days as requested.

Accept requests from patients for completion of forms, eg. medicals etc. by GPs and informing patients if a fee is payable.

Taking and entering fees for non NHS work in the petty cash book, giving change and verifying cheques. Giving patients receipts for monies received. Using and processing card machine.

Photocopy documents as and when required.

Shred confidential documents as and when required.

Issue computerised prescriptions.

Clear up spills, eg. vomit, blood, when necessary according to Practice protocol.

Maintain the items in the spills bucket.

Attend training courses as and when requested, to do so for the mutual benefit of the employee and employer, on the understanding that no expense will be incurred by the individual save for refreshments.

DUTIES SENIOR RECEPTIONIST

Manage reception team co-ordinate and create agendas for regular reception & GP/Reception meetings

Liaise with clinical, admin staff and management cascade information, protocols, procedures etc to reception team

Co-ordinate advertising/patient information and manage reception cover for annual Flu Clinics

Log reception sickness and overtime in reception diary

Manage reception email and support admin staff managing safeguarding email

Train and induct new team members

Regularly meet with Operations Manager discuss issues, information, staff support

Carry out any other duties as mutually agreed between employer and employee.

Person Specification

Qualifications

Essential

• Basic Education

Experience

Essential

• Experience of reception work
• Experience in supervisory role
• Experience of talking to people on the telephone and face to face

Desirable

• Worked in medical environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Priory Road Medical Centre

Address

Priory Road

Swindon

SN3 2EZ

United Kingdom

Employer's website

https://www.prioryroadmedicalcentre.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.

Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone

Job Responsibilities:

• Ensure an effective and efficient reception service is provided to patients and any other visitors to the practice
• Deal with all general enquiries, explain procedures and make new and follow-up appointments.
• Explain practice arrangements and formal requirements to new patients and those seeking temporary cover and ensure procedures are completed.
• Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery.
• Action repeat prescription requests and ensure that they are ready for collection by the patient within 48 hours.
• Advise patients of relevant charges for private (non General Medical Services) services, accept payment and issue receipts for same.
• Enter patient information on to the computer as required.
• Patient notes and correspondence.

. Ensure correspondence, reports, results etc are filed promptly and in the correct records, ensuring that all recent correspondence is available when patients are seen.

• Undertake any other additional duties appropriate to the post as requested by the Partners or the Practice Manager.

Confidentiality:

• In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
• In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.
• Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & Safety:

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, to include:

• Using personal security systems within the workplace according to practice guidelines.
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks.
• Making effective use of training to update knowledge and skills.
• Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards.
• Reporting potential risks identified.

Equality and Diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

• Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation.
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.
• Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional Development:

The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

• Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

Quality:

The post-holder will strive to maintain quality within the practice, and will:

• Alert other team members to issues of quality and risk.
• Assess own performance and take accountability for own actions, either directly or under supervision.
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.
• Work effectively with individuals in other agencies to meet patients needs.
• Effectively manage own time, workload and resources.

Communication:

The post-holder should recognize the importance of effective communication within the team and will strive to:

• Communicate effectively with other team members.
• Communicate effectively with patients and carers.
• Recognize peoples needs for alternative methods of communication and respond accordingly.

Contribution to the Implementation of Services:

The post-holder will:

• Apply practice policies, standards and guidance.
• To adhere to the practice policy for health and safety, safeguarding and to the requirements of the Data Protection Act.
• Discuss with other members of the team how the policies, standards and guidelines will affect own work.

Participate in audit where appropriate.

Person Specification

Qualifications

Essential

• Good standard of general education.
• Good standard of numeracy & literacy.

Desirable

• Customer service skills.
• Good communication skills, able to listen to and advise on patients queries.
• Good IT skills (Microsoft Office).

Experience

Essential

• Competent in Microsoft Office.
• Customer service experience.
• Excellent communication skills.

Desirable

• Experience in a healthcare setting.
• Experience in a GP reception role.
• Previous experience of handling confidential records.

Skills & Knowledge

Essential

• Good communication / customer service skills.
• Ability to use own judgement and initiative.

Desirable

• Familiarity with EMIS software, understanding of medical terminology. Knowledge of Information Governance.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Great Harwood Medical Group

Address

Water St

Gt Harwood

Lancs

BB6 7QR

United Kingdom

Employer's website

http://www.ghmg.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

North Staffordshire GP Federation Meir Park and Weston Coyney Medical Practice

Job Title: Clinical Pharmacist

Responsible To: Practice Manager

Accountable To: Lead GP

Hours: 15-20 hours per week (over 3-4 days)

Salary: NHS AFC Band 7-8a equivalent dependent on experience

Job Overview

Principal Duties and Responsibilities

• Medication Reviews:

Conduct structured medication reviews with patients with polypharmacy, frailty and long term conditions.

Support the repeat prescribing process, ensuring medicines are prescribed safely and cost-effectively following best practice guidelines.

Provide advice and clinical support on prescribing and medicines optimisation to GPs and wider clinical staff.

Manage patients with complex medication needs, including deprescribing where appropriate.

Support and deliver long-term condition clinics where appropriate (e.g., hypertension, asthma, diabetes) acting within scope of practice.

Deal with hospital letters where there have been medicine changes instigated by the hospital or another provider.

Identify any potential medication issues (e.g., drug interactions, inappropriate prescribing, non-adherence) and make recommendations for improvements.

Discuss the patient's understanding of their medication and offer education on proper use, potential side effects, and lifestyle considerations.

Respond to acute medicine queries from patients and healthcare professionals.

Provide patient-facing consultations via telephone, face to face or via NHS digital platforms.

Provide tailored advice regarding over-the-counter products, alternative treatments, and possible therapy adjustments.

Record and document all recommendations and patient feedback in EMIS Web.

• Appointments:

Patient appointment lengths will vary but an expectation of completing a total of 20 medication review appointments per 4 hour shift.

Appointments will be prioritised based on patient need, medication complexity, and the potential for improving health outcomes through medication management. This will be managed by the management team.

Ensure that each review includes:

Medication history review.

Assessment of medication adherence.

Identification of any adverse effects or concerns.

Suggestions for improvements or adjustments and appropriate and safe medication changes working within your clinical competency.

• Administrative Duties:

Clinical Documentation: Ensure thorough and accurate documentation of all patient interactions, including medication changes, recommendations, and changes in EMIS Web prior to session end.

Follow-up Communication: Send any necessary follow-up information or recommendations to patients via text or via reception as required.

Collaboration: Communicate with the GP team with any concerns or queries via EMIS Web task. Communicate any acute / urgent concerns with the doctor on call for that working day.

Data Entry/Reporting: Maintain accurate logs of completed appointments, recommendations, and patient progress for quality assurance and reporting purposes.

Clinical Research and Updates: Stay up-to-date with the latest clinical guidelines, drug interactions, and evidence-based practices relevant to primary care.

Process medication changes: Process medication changes from hospital letters ensuring that the acute and repeat medication screen are accurate and reconciled as much as possible in terms of repeat request times.

• Patient Follow-Up & Feedback:

Provide patients with the opportunity to ask questions regarding their medication management.

Performance Metrics:

Patient Satisfaction: Regular feedback from patients on the clarity of medication advice and overall satisfaction with the remote review process.

Appointment Efficiency: Timely completion of appointments within the appropriate time frame agreed.

Collaboration: Effective communication with the wider healthcare team regarding medication adjustments, concerns, and recommendations.

Reporting and Supervision:

Supervisor: Dr Amrik Gill (GP), Louise Till (Practice Manager)

Reporting Requirements: Weekly updates on the number of appointments completed, key medication issues identified, and follow-up recommendations.

Supervision & Support: Regular check-ins for feedback, support with complex cases.

Audit: Supervising GP to carry out regular audits.

This job description is intended as a basic guide to the scope and responsibilities of the post and is not exhaustive. It will be subject to regular review and amendment as necessary in consultation with the post holder.

Other Conditions

Criminal Records Disclosure

It is a requirement of this position that a Criminal Records Disclosure from the Disclosure and Barring Service is undertaken.

Confidentiality

The post holder is required to maintain the highest levels of confidentiality, particularly that relating to patients and staff and so must not share or discuss any information that they are privy to within their role with anyone outside of the organisation. All employees are subject to the restrictions set out by the General Data Protection Regulation and Data Protection Act and must not only maintain strict confidentiality in respect of patient and staff records, but the accuracy and integrity of the information contained within.

The post holder must not at any time use personal data held by the North Staffordshire GP Federation for any unauthorised purpose or disclosure such as data to a third party. You must not make any disclosure to any unauthorised person or use any confidential information relating to the business affairs of the North Staffordshire GP Federation, unless expressly authorised to do so by a member of the Management Team. Further guidance on confidentiality is contained within our Confidentiality Policy.

Education and Training

Personal continuing professional development is encouraged and an annual appraisal system is in place to discuss CPD and ongoing objectives.

Equal Opportunities

The post holder is required at all times to carry out responsibilities with due regard to the Equalities Act and our in-house Equality and Diversity Policy and to ensure that staff and patients receive equal treatment.

Health and Safety

As an employee of the North Staffordshire GP Federation, the post holder has a duty under the Health and Safety at Work Act 1974, to:

• Take reasonable care of the health and safety of themselves and all other persons who may be affected by their acts or omissions at work.
• Co-operate with their employer to ensure compliance with Health and Safety legislation and the Health and Safety policies and procedures of the treatment centre, not intentionally or recklessly interfere with, or misuse, anything provided in the interests of health, safety, or welfare, in pursuance of any of the relevant statutory provisions.

Risk Management

All members of staff have a responsibility to report all clinical and non-clinical accidents or incidents promptly and when requested to, co-operate with any investigation undertaken.

This list of responsibilities is by not exhaustive and the post holder may be required to undertake other relevant and appropriate duties as reasonably required.

Person Specification

Qualifications

Essential

• MPharm or equivalent degree in Pharmacy
• Postgraduate Diploma in Clinical Pharmacy or equivalent experience
• Independent Prescribing qualification

Skills and Competencies

Essential

• Excellent interpersonal, influencing, and communication skills
• Ability to analyse and interpret complex clinical data
• Strong IT skills including EMIS and Microsoft Office
• Proven ability to prioritise workload and meet deadlines
• Demonstrated ability to work independently and as part of a team
• Demonstrates accountability and professional integrity

Desirable

• Ability to manage change and lead quality improvement projects

Professional Registration

Essential

• Registered Pharmacist with the GPhC

Desirable

• Member of the Royal Pharmaceutical Society
• Working towards or member of the RPS Faculty

Experience

Essential

• Minimum 2 years post-qualification experience
• Sound knowledge of therapeutics and evidence-based medicine
• Understanding of general practice and primary care prescribing principles
• Familiarity with NICE, BNF, and local formulary guidance

Desirable

• Experience of working in primary care or multidisciplinary teams

Personal Attributes

Essential

• Self-motivated, adaptable, and organised
• Commitment to continuous learning and improvement
• Full UK driving licence and access to transport
• Professional indemnity insurance

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

North Staffordshire GP Federation

Address

Meir Primary Care Centre

Weston Road

Stoke-on-trent

ST3 6AB

United Kingdom

Employer's website

http://www.nsgpf.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

• 3-4 sessions per week(negotiable)
• Session structure and working days to be discussed
• Competitive salary (dependent on experience and negotiable)
• Start date October 26
• Supportive working environment with regular peer interaction

Person Specification

Experience

Essential

• GMC registered general practitioner
• Inclusion on the NHS Performers List

Desirable

• Good clinical and consultation skills
• Ability to manage a varied workload independently
• Commitment to high-quality, patient-focused care
• Good communication and teamwork skill

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Skelmanthorpe Family Doctors

Address

The Health Centre

Commercial Road Skelmanthorpe

Huddersfield

West Yorkshire

HD8 9DA

United Kingdom

Employer's website

https://www.skeldocs.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

Summary of Key Responsibilities

Clinical Practice

Deliver a range of GP consultations including telephone, remote, and face-to-face appointments

Assess, diagnose, and manage patients presenting with undifferentiated and complex conditions

Develop and implement holistic, evidence-based treatment and management plans

Manage acute and chronic conditions using pharmacological and non-pharmacological approaches

Identify patients at risk of developing long-term conditions and initiate preventative care

Provide clinical support and guidance to other team members

Person Specification

Skills and attributes

Essential

• Ability to challenge traditional models of working and to implement and sustain positive change
• Phlebotomy skills
• Ability to interpret basic blood tests
• Evidence of computer literacy and keyboard skills
• Good communication and interpersonal skills
• Able to listen carefully in order to understand the needs of others
• Ongoing commitment to personal development
• Flexible approach to working pattern across services and professional boundaries
• Ability to represent the organisation with internal and external stakeholders
• Able to work within a team and take instruction as required
• Able to quickly establish rapport and credibility with others in the team
• Able to use own initiative
• Able to maintain confidentiality at all times with regards to staff and patients

Experience

Essential

• Experience of working in general practice minimum of 6 months Post GP CCT

Qualifications

Essential

• Full registration with General Medical Council (GMC)
• Inclusion on Englands National Performers List (with NHS England)
• Up to date BLS Training
• JCTGP Vocational Training Certificate/MRCGP
• Experience of working in general practice minimum of 6 months Post GP CCT

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Camden Health Partners Ltd

Address

Peckwater Health Centre

6 Peckwater Street

London

NW5 2TX

United Kingdom

Employer's website

https://www.camdenhealthpartners.com (Opens in a new tab)

Job description

Job responsibilities

1. Clinical Practice

• Deliver advanced, holistic clinical care to patients in care home settings.
• Identify and respond to early signs of deterioration, including escalation planning.
• Assess and manage acute, chronic, and complex conditions related to frailty.
• Prescribe and deprescribe safely within scope of practice and professional competencies.
• Undertake Comprehensive Geriatric Assessments to inform care planning and coordination.
• Order, perform, and interpret diagnostic tests and investigations.
• Initiate diagnosis for long-term conditions (e.g. diabetes, COPD, asthma, IHD) and refer appropriately.
• Directly admit patients to secondary care when clinically indicated.

2. Care Planning and Coordination

• Deliver proactive, anticipatory, and advance care planning using evidence-based tools (e.g. ReSPECT, EPaCCS).
• Undertake holistic, person-centred needs assessments and develop individual care plans.
• Maintain and manage a caseload of care homes patients.
• Collaborate with the multidisciplinary team (MDT) to develop and implement patient-specific care pathways.
• Proactively manage long-term conditions and support admission avoidance strategies.

3. Communication and Collaborative Working

• Work independently and in partnership with GPs and the wider MDT.
• Communicate effectively with healthcare professionals to ensure coordinated care.
• Build and maintain strong relationships with statutory, voluntary, and third-sector organisations.
• Organise, chair, and contribute to MDT meetings to support integrated care delivery.
• Advocate for patients and families where necessary.

4. Health Promotion and Patient Support

• Promote health, wellbeing, and independence for patients in care home settings.
• Provide education to patients and carers to support self-management and behaviour change.
• Support vaccination programmes within care homes.
• Deliver education and guidance to care home staff (e.g. nutrition, hydration, oral care, ReSPECT planning).

5. Service Delivery and Development

• Work flexibly across GP practices, and care homes
• Support Proactive Care Coordinators in delivering high-quality care.
• Contribute to service development and innovation in Proactive Care pathways.
• Participate in audits, data collection, and quality improvement initiatives.
• Contribute to achieving local and national targets and maintaining disease registers.

6. Administration and Governance

• Maintain accurate, contemporaneous patient records using EMIS and SystmOne.
• Ensure compliance with CQC standards and relevant policies (e.g. infection control, safeguarding, risk management).
• Promote safe medication management practices.
• Support effective communication within the PCN and across partner organisations.
• Contribute to contractual and reporting requirements.

7. Professional Development

• Maintain high standards of professional practice, conduct, and clinical excellence.
• Participate in appraisal processes and align objectives with organisational goals.
• Undertake mandatory training and continuing professional development.
• Keep up to date with current guidelines, policies, and contractual changes.
• Engage in reflective practice and lifelong learning.

General Responsibilities

• Attend and actively contribute to team, practice, and PCN meetings.
• Work within all relevant policies, procedures, and professional standards.
• Maintain confidentiality and uphold information governance requirements.
• Carry out any other duties commensurate with the role.

Key Working Relationships

PCN Clinical Director

Proactive Care Team

PCN Clinical Leads

GPs, Practice Managers, nurses and other practice staff.

PCN teams - Clinical Pharmacists, Social Prescribers, Dietician, Health and Wellbeing Coaches.

Providers of care including acute trusts, independent sector and providers, neighbourhood teams, community services, geriatricians, community matrons, community mental health services.

Local Care Partnerships linked to the PCN

Confidentiality

Ensure that confidentiality is adhered to in terms of patient information and the protection of personal and sensitive data.

Health and Safety

Identify risks involved in work activities and undertake activities in a way that manages risks.

Actively report health and safety hazards and infection hazards immediately when recognised.

Maintenance of general standards of cleanliness consistent with the scope of the role.

Equality and Diversity

Act in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with PCN practice procedures and policies, and current legislation.

Be familiar with and adhere to PCN practice safeguarding policies, procedures and guidelines for both children and adults at risk of abuse or neglect in conjunction with Multi-agency Safeguarding Children and Safeguarding Adults at risk of abuse and/or neglect policy, protocols, and guidelines.

Person Specification

Knowledge & Skills

Essential

• - Understanding of Personalised Care
• - Understanding of the wider determinants of health
• - Knowledge of how the NHS works, including primary care and PCNs
• - Ability to recognise/work within limits of competence, seeking advice if needed
• - Understanding of the needs of older people / adults with disabilities / long term conditions particularly in relation to promoting their independence
• - Basic knowledge of long-term conditions and associated complexities: medical, physical, emotional and social
• - Clear, polite telephone manner
• - Good interpersonal skills
• - Ability to record accurate clinical notes
• - EMIS and SystmOne user skills
• - Proficient in MS Office and web-based services

Personal Qualities

Essential

• Teamwork: Work effectively and professionally within the frailty team through willingness to proactively support and assist peers and colleagues
• Autonomous: Ability to work independently by making informed decisions based on professional knowledge and clinical judgement
• Solution Focussed: Ability to react to and face challenges or setbacks in a positive manner with a commitment to continuous improvement
• Ability to actively listen, empathise with people and provide personalised support in a non-judgemental way.
• Ability to provide a culturally sensitive service supporting people from all backgrounds and communities, respecting lifestyles and diversity
• Commitment to reducing health inequalities and proactively working to reach people from diverse communities
• Ability to support people in a way that inspires trust and confidence, motivating others to reach their potential
• Ability to communicate effectively, both verbally and in writing, with people, their families, carers, partner agencies and stakeholders
• Ability to provide motivational coaching to support peoples behaviour change
• Ability to identify risk and assess / manage risk when working with individuals
• Strong awareness and understanding of when necessary to refer people to other health professionals, when the need is beyond the scope of Frailty Nurse role
• Ability to maintain effective working relationships and promote collaboration
• Personal accountability, emotional resilience, ability to work well under pressure
• Ability to organise, plan and prioritise on own initiative, including when under pressure and meeting deadlines
• Ability to work flexibly and enthusiastically within a team or on own initiative
• Knowledge of and ability to work to policies & procedures, e.g. confidentiality, safeguarding, lone working, information governance, and health and safety
• Demonstrable commitment to professional and personal development

Other Requirements

Essential

• Meets an enhanced Disclosure and Barring Service (DBS) check
• Access to own transport and ability to travel across the PCN on a regular basis

Qualifications

Essential

• - Current UK NMC registration and maintains revalidation
• - Relevant nursing or health degree
• - Up to date vaccinations and immunisations training for Covid/Influenza
• - Evidence of continual professional development
• - Full UK Driving Licence

Experience

Essential

• - Five years recent primary or community nursing experience
• - Experience of Palliative and End of life Care
• - Experience of working within multi - professional team environments
• - Experience with Dementia Care
• - Experience in Personalised Care Planning
• - Experience in Frailty identification and Comprehensive Geriatric Assessments
• - Experience of supporting people, their families and carers in a related role
• - Experience or training in personalised care and support planning

Desirable

• - Experience of data collection and using tools to measure the impact of services

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Armley PCN Services Limited

Address

Priory View Medical Centre

2a Green Lane

Leeds

West Yorkshire

LS12 1HU

United Kingdom

Employer's website

https://www.armleypcn.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

• To act as first point of contact and representative for the practice either by telephone or face to face. Liaise with all groups including but not exclusive to patients, trade people, pharmacies, clinical staff, outside providers Welcome visitors by greeting them, in person or on the telephone, answering or referring inquiries. Direct visitors by maintaining employee and department directories; giving instructions. Maintain security by following procedures, monitoring logbooks. Booking appointments and signposting patients to the correct services to enable self-care, over the phone and face to face at the reception desk.

• Producing the appointment and information letters / leaflets for service users.

• Ensuring the front reception is clean, tidy, and professional in appearance. Keeps medical office supplies adequately stocked by anticipating inventory needs, placing orders, and monitoring office equipment.

• Be aware of personal, practice and patient safety. Use conflict resolution skills as required and know where the panic alarms are and how to respond should on go off.

• Actively running the diary by booking, moving, changing, and arriving patient. Facilitates patient flow by notifying the clinicians of patients' arrival, being aware of delays, and communicating with patients and clinical staff.

• Ensuring any DNA patients are sent a text and followed up, especially children with safeguarding in mind.

• Giving advise on partner services for patients to be able to contact such as pharmacy minor ailments and physio, Push Doctor etc

• Be able to use the system one application to amend patient information, issue prescriptions, issue online access logins and update records appropriately. Updating patient demographics by collecting the information at each contact. Protect patient confidentiality.

• Add appropriate home visits along with information for clinical team.

• Be able to amend and add information such as BP and smoking statuses to QOF requirements.

• Entering accurate, relevant, concise data/details into the patient record and transferring messages to the appropriate person through nominated pathways i.e., task. Completing returned task requests, and relaying accurate information to nominated people

• Re-visiting computerised records to ensure accuracy of information entered

• Use accurx to full potential by sending/ requesting information and dealing with responses succinctly.

• Know how to find pathology and radiology results, respond appropriately to patient or Clinical staff with results

• Know how to utilise systems (following training) for patients on INR and advise, record and complete appropriately.

• Using NHS Email communication system and ensuring this is checked regularly as this is an inhouse communication method.

• Recording outgoing documents and processing small amounts of cash handling, recording these appropriately

• Assisting with incoming processing of prescriptions via all medium of receipt (post, electronic, telephone etc) to include booking of monitoring bloods when required, passing to the appropriate team for amending/adding of medication and assisting with the monthly recalls for vulnerable patient prescriptions. Assisting with the printing of repeat prescriptions, ensuring security and compliance to practice policy for collection and safety of prescriptions. All these processes will be overviewed by the GPs for assurance and safety.

• Updating patient records with nominated pharmacy, including out of area holiday requests.

• Liaising with the District Nurses and other clinicians to ensure housebound patients are reviewed. Sending appropriate electronic referrals.

• Upholding the practice policies and guidance on Confidentiality, Health and Safety, Infection control and equality and diversity.

• Completion of mandatory training in a timely manner, ensuring updated at appropriate time periods and attendance on a minimum basis of two staff meetings per annum. (Where off duty this will be reimbursed).

Person Specification

Qualifications

Desirable

• - Systmone trained
• - NVQ Business admin/customer services Level 2/3
• - Competent in all office based applications

Experience

Desirable

• Systmone experience
• Experience working in the NHS

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Beacon Medical

Address

St Hughs Avenue

Cleethorpes

North East Lincolnshire

DN35 8EB

United Kingdom

Employer's website

https://www.beaconmedical.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please DO NOT USE AI to complete your application. AI generated replies WILL NOT BE CONSIDERED

This position is offered as a temporary contract but it may become permanent depending on circumstances.

This is an on-site position. Working from home is not possible.

------------------------------------------------------------------

Job responsibilities:

To deal politely and efficiently with patients as the first point of contact for anyone visiting or calling the surgery.

Dealing with patients and visitors professionally, efficiently, with empathy and courtesy.

To ensure patient confidentiality is respected at all times and to adhere to the Data Protection Act.

Make routine and emergency appointments for patient to see the doctors and nurses.

Check patient details on clinical system.

Deal with requests for home visits.

Answer queries with regard to results of recent tests e.g. bloods, urine or x-ray. This includes contacting the hospital(s) for these results if necessary. Inform patients, when directed by a doctor, of the need to make a follow-up appointment at the surgery.

Accurate completion of registration forms ensuring the existing patient information is correct and up to date andupdating it based on patients requests.

Accept requests for repeat prescriptions, hand out completed prescriptions, cancel appointments when necessary, contact the patients (s) and re-book if required.

Book patient hospital transport when required.

Contact the emergency services when necessary.

Filing, scanning and organising medical notes.

Assist in ordering and stock control of relevant stationery.

Check and tidy consulting rooms between surgeries and keeping waiting area clean and in order.

In the morning, open the surgery and ensure everything is ready for the upcoming session. In the afternoon, close the surgery and ensure everything is locked up properly and the alarm is set.

Administrative Duties

Scanning documents onto clinical system.Other administrative duties as required and agreed.

Ensure that reception area is tidy and maintain cleanliness in the kitchen facilities when necessary.

Be flexible in being available for overtime in order to cover for colleagues' leave and sickness.

Ensure you read all the Practice mandatory policies and that you complete all the mandatory courses.

Any other relevant duties as mutually agreed.

Person Specification

Qualifications

Essential

• You must prove you have the legal right to work in the UK if you are not a UK Citizen.
• Very good communication skills in English (spoken and written) are essential. Good manner, listening and understanding are key in the role sometimes dealing with vulnerable people.
• You MUST HAVE experience as a Receptionist in a GP Practice. As such you will be familiar with EMIS, Docman and Accurx.
• Working knowledge of Microsoft Office package and use of Windows and email are required. You are flexible and able to multitask

Desirable

• Experience in dealing with Referrals
• Having already done mandatory courses for the position

Experience

Essential

• Experience in administration in a GP Practice
• Practical experience and knowledge of EMIS, Docman 10, Accurx

Desirable

• Certificate for Mandatory courses such as Safeguarding, Fire warden, Infection Protection and Control, etc.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Paradise Road Practice

Address

37 Paradise Road

Richmond

Surrey

TW9 1SA

United Kingdom

Employer's website

https://paradiseroadpractice.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Communication

Communicates effectively with patients, carers, and all members of the multidisciplinary team

Maintains accurate and legible documentation and clinical records in line with professional and organisational requirements this includes contemporary paper records and electronic clinical record system, EMIS

Maintains strong working relationships and communicates effectively with OOH GPs, social services, acute / community hospital colleagues, Hospice

Communicates effectively with others involved in patient to enable a timely response to patients needs

Actively contributes to the team, working groups and team meetings

Patient Care / Safety / Quality

Ensures high quality and effective assessment, treatment, implementation, and evaluation of nursing care to patients and carers within their own home setting

Responsible for the effective triaging of referrals and prioritising of work in line with clinical/patient need across Guildford and Waverley

Escalates any deviation from the care plan or change in condition to the District Nurse / OOH GP accordingly

Responsible for the correct use of aids and equipment supplied for patients and carers and for the security, care and maintenance of equipment ensuring standards of infection control and safety are maintained including equipment loaned to patients

Undertake all aspects of medicines management related activities in accordance within the companys medicines policies to ensure the safe, legal and appropriate use of medicines

Responsible for recognising the needs of the Night service, identifying risk, and making rapid autonomous decisions, escalating to the Team Lead / Service Development Manager as required

Participates in risk assessment and promotes the safety and well-being of patients, staff and any other persons and ensures a safe work environment

Service Development

Actively involved in the development and implementation of adult community nursing service developments and initiatives

Participates in clinical audit and the implementation of changes to ways of working / clinical practice from audit findings, recommendations, and action plans

Promoting and supports the implementation of innovation and technology within the workplace

Actively participates in and contributes to meetings and working groups that inform the adult community nursing service and nursing profession

Acts as a link nurse for defined area e.g. tissue viability, end of life, diabetes, infection prevention and control

Leadership and Management

Responsible for the ordering and lean stock management of dressings and other equipment

Ensures that all complaints, untoward incidents, accidents, and areas of clinical risk are identified and reported to the District Nurse and on the electronic incident reporting system (DATIX) in accordance with policy

Monitors and orders stock levels and equipment in line with budget and lean / efficient principles

Responsible for the security, care and maintenance of equipment ensuring standards of infection prevention and control and safety are maintained

Acts as a role model for all 6Cs

Development of self and others

Accountable for own professional actions in line with the NMC code and local policy and guidelines

Recognises own limitations in the provision of clinical care and urgency of patients needs, referring to other health care professionals accordingly and is accountable for his/her own actions often without direct supervision

Keeps up to date with professional nursing and regulatory requirements, health care developments, clinical evidence, National Service Frameworks for practice, national and local policies, and guidelines to maintain up to date technical and professional knowledge relevant to the post

Responsible for the self-development of skills and competencies through participation in learning and development activities and continuing professional development to maintain up to date technical and professional knowledge relevant to the post

Responsible for completing all own mandatory training within required time frames and for ensuring this is completed for other team members

Participates in own annual appraisal and objective setting each year

Access regular 1-1 meetings with line manager

Accesses, participates, encourages, and facilitates regular clinical supervision and peer review

Responsible for supervising and appraising team members through annual appraisals, mid-year reviews and within team to develop meaningful and achievable personal development plans and objectives for individuals

Undertakes supervisor (mentor) training and updates to ensure skills are available to facilitate the teaching and learning experiences for all students, colleagues, visitors, and employees

Supporting induction, competency achievement, supervision and mentoring of new team members and supporting pre-registration student nurses

Person Specification

Qualifications

Essential

• Registered Level 1 Nurse with current Nursing and Midwifery Council registration
• Educated to diploma or level 6 / degree level in relevant area
• Relevant community nursing related qualification and experience

Skills, Knowledge & Experience

Essential

• Experience undertaking holistic assessments of patients, including those with multiple pathology and complex health and social needs
• Broad range of clinical skills relevant to District Nursing
• Ability to identify and escalate urgent client information to the District Nurse / GP / Clinical Lead
• A full UK driving license and vehicle for business use if required for this post, however reasonable adjustments will be made for disabled individuals in line with the Equality Act 2010

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Procare Community Services

Address

Milford Hospital

Tuesley Lane

Milford

GU7 1UG

United Kingdom

Employer's website

https://www.procarehealth.co.uk (Opens in a new tab)

Job description

Job responsibilities

Job Description

Job Title: Newly Qualified Pharmacist - General PracticeHours: 30 hours per weekContract Type:Part Time, PermanentLocation: Karis Medical Centre, Birmingham

Karis Medical Centre is seeking an enthusiastic and motivated Newly Qualified Pharmacist to join our friendly and supportive multidisciplinary team.

This is an excellent opportunity for a newly qualified pharmacist wishing to develop a career within General Practice and Primary Care. The successful candidate will work alongside experienced GPs and other healthcare professionals, receiving appropriate supervision, support and training to develop their knowledge, skills and confidence within a primary care setting.

The role offers the opportunity to gain experience in medicines optimisation, medication reviews, prescribing safety, repeat prescribing processes and multidisciplinary working whilst contributing to the delivery of high-quality, patient-centred care.

The successful candidate will gradually develop responsibility for:

• Undertaking medication reviews with appropriate clinical supervision.
• Supporting the practice with medication queries from patients and healthcare professionals.
• Reviewing medicines following discharge from hospital and outpatient appointments.
• Supporting medicines reconciliation and ensuring medication changes are accurately reflected within patient records.
• Reviewing repeat medication requests and supporting safe repeat prescribing processes.
• Identifying and resolving medicines-related issues.
• Supporting patients to understand and use their medicines safely and effectively.
• Working with GPs and other clinicians to improve medicines optimisation.
• Supporting medication monitoring and appropriate follow-up.
• Assisting with prescribing safety searches, audits and quality improvement work.
• Supporting implementation of local and national prescribing guidance.
• Liaising with community pharmacies, hospitals and other healthcare professionals where appropriate.
• Contributing to the management of patients with long-term conditions as knowledge and competence develop.
• Participating in clinical meetings, training and multidisciplinary discussions.
• Maintaining accurate, timely and appropriate clinical documentation.

Responsibilities will develop progressively in line with training, experience and demonstrated competence.

The successful candidate will receive:

• Comprehensive induction and onboarding.
• Ongoing supervision and support from experienced clinicians.
• Access to relevant training and development opportunities.
• Opportunities to develop knowledge in medicines optimisation, structured medication reviews, prescribing safety and long-term condition management.
• Support to develop a long-term career within General Practice and Primary Care.

Person Specification

Knowledge and Skills

Essential

• . Excellent communication and interpersonal skills.
• . Ability to work effectively within a multidisciplinary team.
• . Good organisational and time management skills.
• . Ability to prioritise workload effectively.
• . Good understanding of medicines safety and medicines optimisation.
• . Commitment to patient safety, confidentiality and clinical governance.
• . Good IT and record-keeping skills.
• Willingness to undertake further training and professional development.
• . Ability to recognise own limitations and seek support appropriately.

Qualifications

Essential

• . MPharm degree or equivalent recognised pharmacy qualification.
• . Registered with the General Pharmaceutical Council (GPhC) or due to . obtain registration before commencement of employment.
• . Evidence of continuing professional development and commitment to maintaining professional knowledge and skills.

Desirable

• . Independent Prescribing qualification or willingness to undertake relevant training.
• . Additional training relevant to primary care or medicines optimisation.

Experience

Essential

• . Experience gained through foundation pharmacist training, pre-registration training, community pharmacy, hospital pharmacy or other pharmacy settings.
• . Experience of communicating effectively with patients and healthcare professionals.
• . Experience of working as part of a team.
• . Demonstrates an understanding of medicines safety and professional pharmacy practice.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Karis Medical Centre

Address

Waterworks Road

Birmingham

B16 9AL

United Kingdom

Employer's website

https://www.karismedicalcentre.co.uk (Opens in a new tab)

Job description

Job responsibilities

• To greet and welcome patients and visitors to Berwick Surgery.
• To respond to enquiries, whether in person or by telephone, in a friendly and efficient manner.
• To explain Practice arrangements and formal registration requirements to new patients, and those seeking temporary treatment; ensuring all procedures are completed accurately.
• To be aware of specific clinics held by healthcare professionals and make patient appointments in line with agreed procedures.
• To ensure patients are not kept waiting for unreasonable lengths of time without explanation.
• To ensure patients without appointments but who need emergency appointments are seen in a logical order, and to make patients aware of the possibility that they may have to wait until a clinician is available.
• To monitor the appointments system and report any shortfall or problem to the Operational Manager.
• To maintain the reception and waiting room in a tidy manner, checking current validity of posters and use of call display system.
• To ensure adequate patient information is readily available.
• To hand out repeat prescriptions, letters and reports to patients, confirming correct identity of patient.
• To process repeat prescriptions as directed, ensuring requests are actioned within two working days.
• To receive specimens from patients, ensuring correct bottles are provided, and forms accurately completed.
• To liaise with external organisations, hospital and community services, NHSE etc, to facilitate on-going care of patients.
• To receive payments from patients, ensuring correct amount, the checking of personal cheques, giving receipts, and entering details in reception petty cash book, as per Practice protocol.
• To act as chaperone for patients and clinicians where needed, and record on patients medical record.
• To provide GPs and visitors with refreshments when requested.
• To manage all incoming calls, ensuring each call is dealt with promptly and efficiently, with tact and sensitivity
• To accurately record all relevant details of each call.
• To direct all calls to relevant team member without delay and ensure messages are passed to appropriate person as per protocol.
• To record requests for home visits according to Practice protocol, ensuring all relevant information is recorded.
• To ensure telephone system is switched over at correct times, and redirection and answer machines are in working order.
• To telephone patients regarding appointments, treatment or administrative queries, ensuring identity of patients.
• To arrange ambulances for patients requiring transport.
• To frank outgoing post and take Practice mail to post box.
• To receive, check and distribute incoming post and deliveries.
• To photocopy and laminate documents as directed.
• To ensure clinicians rooms are stocked with relevant stationery and clinical supplies, informing Operational Manager of any shortfall requiring ordering.

Person Specification

Experience

Essential

• Experience with Emis web is essential.

Desirable

• History of working in a front facing busy reception with general practice is desirable.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Berwick Surgery

Address

17 Berwick Road

Rainham

Essex

RM13 9QU

United Kingdom

Employer's website

https://www.berwicksurgeryrainham.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The post holder will visit adult patients in their own home who have an identified nursing need including those with a long-term condition, complex care needs and needing care at home and the end of life.

The post holder will use an electronic patient held record system, EMIS as a record of care and all our nurses are provided with a work Iphone and Ipad for mobile working.

The community nurse will use a range of nursing skills including venepuncture, wound care, catheterisation, syringe drivers, end of life care and symptom control and on successfully attaining all the competencies required will be reviewed for a Band 6 Senior Community Nurse post.

Person Specification

Qualifications

Essential

• Registered Level 1 Nurse with current Nursing and Midwifery Council registration
• Supervisor / Mentorship qualification (within the first 2 years of post)
• Evidence of continuing professional development

Knowledge, Skills & Experience

Essential

• Ability to assess nursing needs and implement nursing care and treatment
• Ability to prioritise visits in accordance with patient clinical need
• Ability to organise own workload without direct supervision
• A full UK driving license and vehicle for business use if required for this post, however reasonable adjustments will be made for disabled individuals in line with the Equality Act 2010

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Procare Community Services

Address

Milford Hospital

Tuesley Lane

Milford

GU7 1UG

United Kingdom

Employer's website

https://www.procarehealth.co.uk (Opens in a new tab)