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Patient Advisor - Rock Healthcare
BARDOC
Inner London, Greater London
GBP 13 per year
GP/General Practitioner
Job summary To be considered for this post, applicants must possess a minimum of one year of experience working within NHS Primary Care [General Practice].
1 day(s) ago
Patient Advisor - Rock Healthcare
BARDOC
Inner London, Greater London
GBP 13 per year
GP/General Practitioner
Job summary To be considered for this post, applicants must possess a minimum of one year of experience working within NHS Primary Care [General Practice].
1 day(s) ago
Salaried GP - Whitworth Medical Centre
BARDOC
Inner London, Greater London
GP/General Practitioner
Job summary An exciting opportunity has arisen for a salaried GP at Whitworth Medical Centre, a long established, forward thinking and dynamic GP Practice.
1 day(s) ago
Salaried GP - Whitworth Medical Centre
BARDOC
Inner London, Greater London
GP/General Practitioner
Job summary An exciting opportunity has arisen for a salaried GP at Whitworth Medical Centre, a long established, forward thinking and dynamic GP Practice.
1 day(s) ago
Prescribing Clinical Pharmacist
BARDOC
Inner London, Greater London
GBP 35 - 40 per year
GP/General Practitioner
Job summary As a key member of our multidisciplinary team, you will deliver patient-centered consultations across various modalities.
15 day(s) ago
Prescribing Clinical Pharmacist
BARDOC
Inner London, Greater London
GBP 35 - 40 per year
GP/General Practitioner
Job summary As a key member of our multidisciplinary team, you will deliver patient-centered consultations across various modalities.
15 day(s) ago
Patient Advisor - Rock Healthcare
BARDOC
Inner London, Greater London
GBP 13 per year
GP/General Practitioner
Job summary To be considered for this post, applicants must possess a minimum of one year of experience working within NHS Primary Care [General Practice].
29 day(s) ago
Patient Advisor - Rock Healthcare
BARDOC
Inner London, Greater London
GBP 13 per year
GP/General Practitioner
Job summary To be considered for this post, applicants must possess a minimum of one year of experience working within NHS Primary Care [General Practice].
29 day(s) ago
Posted 1 day(s) ago
Reference: B0230-RHC-PA-001
Job summary
To be considered for this post, applicants must possess a minimum of one year of experience working within NHS Primary Care [General Practice]. Candidates who do not meet this essential criteria will not be shortlisted for interview.
Rock Health Care are looking for a professional Patient Advisor to join our friendly Practice team.
Working on our main reception desk, you will step straight into a vital role as our first point of contact for everyone who walks through the door. Daily life in this role is all about patient care, meaning you will guide visitors through their enquiries and ensure a smooth, helpful experience whether they call us or visit in person.
This vacancy is for 30 hours per week and shifts will be between 08:00 and 18:30, Monday to Friday.
Main duties of the job
- Act as the main point of contact for the practice, welcoming patients, medical students, pharmaceutical reps, and external visitors from the CQC and ICB
- Handle a high volume of face-to-face and telephone enquiries from patients and other healthcare professionals, helping them navigate services efficiently
- Manage the clinic diaries by booking patients in with GPs and other healthcare staff quickly and accurately to minimise waiting times
- Generate and process repeat and routine prescription requests accurately and efficiently in line with practice guidelines
- Update and maintain electronic patient records, handling clinical coding and document processing using Docman
- Stay on top of daily workflow tasks, patient messages, and incoming correspondence in the generic practice email inbox
- Support the team by preparing meeting agendas, distributing paperwork, and taking accurate minutes during staff meetings
- Monitor stock levels and handle ordering to ensure the reception area and front desk have all necessary supplies
- Take responsibility for the reception environment, keeping patient noticeboards and information leaflets organised, accessible, and up to date
About us
Rock Healthcare is a long established, forward thinking and dynamic GP Practice currently serving around 9,500 patients. We are based at Moorgate Primary Care Centre in Bury.
The site is a modern, purpose-built premises, containing a variety of primary care services to meet the needs of the local population.
We are proud to be a teaching Practice for Medical Students, Nursing Students, Health Care Assistants and GP Trainees. We are committed to the continued development of our teams.
Details
Date posted
23 September 2026
Pay scheme
Other
Salary
£13.45 an hour + NHS Pension
Contract
Permanent
Working pattern
Part-time
Reference number
B0230-RHC-PA-001
Job locations
Rock Healthcare
Moorgate Primary Care Centre [1st Floor]
22 Derby Way
Bury, Manchester
BL9 0NJ
United Kingdom
Knowsley Medical Centre [when required]
9-11 Knowsley Street
Bury
Lancashire
BL9 0ST
United Kingdom
Job description
Job responsibilities
Please see the attached Job Description and Person Specification or you can drop us an email to request should you be having difficulty accessing or opening the document.
Job description
Job responsibilities
Please see the attached Job Description and Person Specification or you can drop us an email to request should you be having difficulty accessing or opening the document.
Person Specification
Communcation
Essential
- Must have excellent telephone and communication skills.
- Be an excellent problem solver and de-escalate complaints.
- Be a team player and also be able to work using own initiative.
Experience
Essential
- Experience of working in an office environment
- Minimum 1 years experience of working in a GP Practice
Desirable
- Minute taking experience
Qualifications
Essential
- Educated to GCSE standard or equivalent [Mathematics & English]
Previous Experience / Training
Essential
- Experience of working with the public in a fast paced environment.
- Microsoft Word and Excel literate.
- Experience in handling a high volume of calls and dealing with a variety of enquiries.
Desirable
- Familiarity with Emis and Docman;
- Previous history of working in a healthcare setting.
Inter-Personal Skills
Essential
- Must be able to work as part of a team and contribution to Practice meetings.
- The successful candidate will be required to present on occasions and take minutes / prepare agendas.
Person Specification
Communcation
Essential
- Must have excellent telephone and communication skills.
- Be an excellent problem solver and de-escalate complaints.
- Be a team player and also be able to work using own initiative.
Experience
Essential
- Experience of working in an office environment
- Minimum 1 years experience of working in a GP Practice
Desirable
- Minute taking experience
Qualifications
Essential
- Educated to GCSE standard or equivalent [Mathematics & English]
Previous Experience / Training
Essential
- Experience of working with the public in a fast paced environment.
- Microsoft Word and Excel literate.
- Experience in handling a high volume of calls and dealing with a variety of enquiries.
Desirable
- Familiarity with Emis and Docman;
- Previous history of working in a healthcare setting.
Inter-Personal Skills
Essential
- Must be able to work as part of a team and contribution to Practice meetings.
- The successful candidate will be required to present on occasions and take minutes / prepare agendas.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
BARDOC
Address
Rock Healthcare
Moorgate Primary Care Centre [1st Floor]
22 Derby Way
Bury, Manchester
BL9 0NJ
United Kingdom
Employer's website
http://bardoc.co.uk/ (Opens in a new tab)
Employer details
Employer name
BARDOC
Address
Rock Healthcare
Moorgate Primary Care Centre [1st Floor]
22 Derby Way
Bury, Manchester
BL9 0NJ
United Kingdom
Employer's website
http://bardoc.co.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 day(s) ago
Reference: B0230-26-0004
Job summary
An exciting opportunity has arisen for a salaried GP at Whitworth Medical Centre, a long established, forward thinking and dynamic GP Practice.
This a 12 month. Fixed Term position for 4 sessions per week [Monday and Wednesday].
Main duties of the job
The post-holder will manage a caseload and deal with a wide range of health needs in a primary care setting, ensuring the highest standards of care for all registered and temporary patients.
About us
We currently serve around 7,000 patients. Based in the centre of Whitworth, our purpose-built premises contain a variety of primary care services to meet the needs of the local population.We are proud to be a teaching Practice for Nursing Students and Health Care Assistants and are committed to the continued development of our team.
Details
Date posted
23 September 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Fixed term
Duration
12 months
Working pattern
Part-time
Reference number
B0230-26-0004
Job locations
The Medical Centre
Market Street
Whitworth
Rochdale
Lancashire
OL12 8QS
United Kingdom
Job description
Job responsibilities
Clinical Responsibilities:
- In accordance with the practice timetable, as agreed, the post-holder will make themselves available to undertake a variety of duties, including surgery consultations, telephone consultations and queries, visiting patients at home, checking and signing repeat prescriptions and dealing with queries, paperwork and correspondence in a timely fashion
- Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation
- Assessing the health care needs of patients with undifferentiated and undiagnosed problems
- Screening patients for disease risk factors and early signs of illness
- Developing care plans in consultation with patients and in line with current practice disease management protocols
- Providing counselling and health education
- Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate
- Recording clear and contemporaneous consultation notes to agreed standards
- Collecting data for audit purposes
- Compiling and issuing computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible)
- Prescribing in accordance with the practice prescribing formulary (or generically) whenever this is clinically appropriate
- In general, the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care.
Other responsibilities within the organisation:
- Awareness of and compliance with all relevant practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety, safeguarding
- A commitment to life-long learning and audit to ensure evidence-based best practice
- Contributing to evaluation/audit and clinical standard setting within the organisation
- Contributing to the development of computer-based patient records
- Contributing to the summarising of patient records and read-coding patient data
- Attending training and events organised by the practice or other agencies, where appropriate.
Job description
Job responsibilities
Clinical Responsibilities:
- In accordance with the practice timetable, as agreed, the post-holder will make themselves available to undertake a variety of duties, including surgery consultations, telephone consultations and queries, visiting patients at home, checking and signing repeat prescriptions and dealing with queries, paperwork and correspondence in a timely fashion
- Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation
- Assessing the health care needs of patients with undifferentiated and undiagnosed problems
- Screening patients for disease risk factors and early signs of illness
- Developing care plans in consultation with patients and in line with current practice disease management protocols
- Providing counselling and health education
- Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate
- Recording clear and contemporaneous consultation notes to agreed standards
- Collecting data for audit purposes
- Compiling and issuing computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible)
- Prescribing in accordance with the practice prescribing formulary (or generically) whenever this is clinically appropriate
- In general, the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care.
Other responsibilities within the organisation:
- Awareness of and compliance with all relevant practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety, safeguarding
- A commitment to life-long learning and audit to ensure evidence-based best practice
- Contributing to evaluation/audit and clinical standard setting within the organisation
- Contributing to the development of computer-based patient records
- Contributing to the summarising of patient records and read-coding patient data
- Attending training and events organised by the practice or other agencies, where appropriate.
Person Specification
Qualifications
Essential
- GMC Registration
- Inclusion on the NHS Medical Performers List
- Annual appraisal and revalidation, including training for appraisal [when appropriate]
- Willingness to undertake continuous personal development and ongoing mandatory training modules
Desirable
- Evidence of continued professional development MRCGP
- Experience of appraisal in practice or other healthcare setting
- Additional clinical skills beyond General Practice
Experience
Essential
- Chronic disease management
- Primary prevention and screening services
- Clinical Governance Delivery of QOF targets
- Self-audit and reflection Organised and efficient in record keeping and completion of paperwork
- Time management: being able to prioritise work and work under pressure
- Computer literacy including clinical system insight, Microsoft word and email use
Desirable
- Vision
- EMIS Web
- Docman
- Patient triage systems
- Service Development experience and knowledge
Aptitude and Abilities
Essential
- Willingness to share and collaborate across entire primary health team - Ability to develop and maintain effective working relationships with multidisciplinary and multiagency teams
- Ability to work flexibly and with a facilitative approach
- Ability to recognise own limitations and act upon them appropriately
- Willingness to learn new skills and to problem solve on a daily basis
- An understanding, acceptance and adherence to the need for strict confidentiality
- Ability to work within the changing structures of the NHS and work to the requirements of other regulatory bodies
- Excellent communication skills, recognising peoples needs for alternative methods of communication and able to respond accordingly
- Ability to deal with sensitive information in a tactful way
Desirable
- Ability to input to strategic and practice development requirements
- Ability to challenge traditional models of working and to suggest improvements for change in a positive and inclusive manner
Person Specification
Qualifications
Essential
- GMC Registration
- Inclusion on the NHS Medical Performers List
- Annual appraisal and revalidation, including training for appraisal [when appropriate]
- Willingness to undertake continuous personal development and ongoing mandatory training modules
Desirable
- Evidence of continued professional development MRCGP
- Experience of appraisal in practice or other healthcare setting
- Additional clinical skills beyond General Practice
Experience
Essential
- Chronic disease management
- Primary prevention and screening services
- Clinical Governance Delivery of QOF targets
- Self-audit and reflection Organised and efficient in record keeping and completion of paperwork
- Time management: being able to prioritise work and work under pressure
- Computer literacy including clinical system insight, Microsoft word and email use
Desirable
- Vision
- EMIS Web
- Docman
- Patient triage systems
- Service Development experience and knowledge
Aptitude and Abilities
Essential
- Willingness to share and collaborate across entire primary health team - Ability to develop and maintain effective working relationships with multidisciplinary and multiagency teams
- Ability to work flexibly and with a facilitative approach
- Ability to recognise own limitations and act upon them appropriately
- Willingness to learn new skills and to problem solve on a daily basis
- An understanding, acceptance and adherence to the need for strict confidentiality
- Ability to work within the changing structures of the NHS and work to the requirements of other regulatory bodies
- Excellent communication skills, recognising peoples needs for alternative methods of communication and able to respond accordingly
- Ability to deal with sensitive information in a tactful way
Desirable
- Ability to input to strategic and practice development requirements
- Ability to challenge traditional models of working and to suggest improvements for change in a positive and inclusive manner
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
BARDOC
Address
The Medical Centre
Market Street
Whitworth
Rochdale
Lancashire
OL12 8QS
United Kingdom
Employer's website
http://bardoc.co.uk/ (Opens in a new tab)
Employer details
Employer name
BARDOC
Address
The Medical Centre
Market Street
Whitworth
Rochdale
Lancashire
OL12 8QS
United Kingdom
Employer's website
http://bardoc.co.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 15 day(s) ago
Reference: B0230-26-0005
Job summary
As a key member of our multidisciplinary team, you will deliver patient-centered consultations across various modalities.
This full-time role [37.5 hours per week] operates across two Bury Town Centre sites: Rock Healthcare and Knowsley Medical Centre.
Main duties of the job
The post holder will undertake a prescribing role, managing both acute and non-urgent patient care through face-to-face and telephone consultations.
You will be responsible for safe, effective, and cost-efficient prescribing in line with local and national guidelines, while supporting wider clinical and operational activities within the practice.
About us
Rock Healthcare & Knowsley Medical Centre exists to expand family GP services to the whole of the Bury Community, reaching out to everyone.
Rock Healthcare provides state of the art facilities and services through a modern, flexible group of local Doctors and Healthcare Professionals, who have looked after generations of local families.
Knowsley Medical Centre is in an older establishment which we have adapted and is a 10 minute walk from the Rock Healthcare site.
Details
Date posted
09 September 2026
Pay scheme
Other
Salary
£35 to £40 an hour [Dependant on experience] + NHS Pension
Contract
Permanent
Working pattern
Full-time
Reference number
B0230-26-0005
Job locations
Rock Healthcare - Moorgate PCC
22 Derby Way
Bury
Lancashire
BL9 0NJ
United Kingdom
Knowsley Medical Centre
Knowsley Street
Bury
Lancashire
BL9 0ST
United Kingdom
Job description
Job responsibilities
Undertake acute and non-urgent clinical consultations, both face-to-face and via telephone.
-
Carry out same-day acute triage using the clinical system during contracted hours [08:00 to 18:30].
-
Process Electronic Prescription Service [EPS] requests accurately and efficiently.
-
Review and action Docman tasks, including hospital letters and other clinical correspondence.
-
Review pathology and blood test results, taking appropriate clinical action.
- Conduct structured medication reviews:- Face-to-face- Via telephone- For housebound patients- For patients in nursing and residential care homes
Regularly review prescribing data to ensure clinical appropriateness and cost-effectiveness.
-
Prescribe in accordance withGMMMG and local prescribing guidelines.
-
Support clinical audits related to prescribing and medicines management.
-
Plan and deliver seasonal flu vaccination clinics.
Please see attached job description for further details.
Job description
Job responsibilities
Undertake acute and non-urgent clinical consultations, both face-to-face and via telephone.
-
Carry out same-day acute triage using the clinical system during contracted hours [08:00 to 18:30].
-
Process Electronic Prescription Service [EPS] requests accurately and efficiently.
-
Review and action Docman tasks, including hospital letters and other clinical correspondence.
-
Review pathology and blood test results, taking appropriate clinical action.
- Conduct structured medication reviews:- Face-to-face- Via telephone- For housebound patients- For patients in nursing and residential care homes
Regularly review prescribing data to ensure clinical appropriateness and cost-effectiveness.
-
Prescribe in accordance withGMMMG and local prescribing guidelines.
-
Support clinical audits related to prescribing and medicines management.
-
Plan and deliver seasonal flu vaccination clinics.
Please see attached job description for further details.
Person Specification
Qualifications
Essential
- Registered with the GPhC
- Prescribing qualification [MPharm or equivalent]
- Training in acute and minor ailments
- Clinical triage and assessment skills
Experience
Essential
- Post-qualification experience in patient care within general practice and working as part of a multidisciplinary team.
- Experience in patient consultations and working alongside GPs.
- Clinical pharmacy experience in a primary care setting.
- Strong critical appraisal skills.
- Up-to-date Safeguarding Level 3 for adults and children.
- Experience processing blood results, managing Docman (hospital letters, SCAs), conducting medication reviews, and supporting 2-cycle audits.
Desirable
- Knowledge of QOF, local enhanced services, and contractual requirements.
- Experience in clinical research and optimising practice income.
General
Essential
- Maintain a professional appearance and act as an advocate for the practice.
- Be flexible and responsive to patient needs.
- Support medical students and other learners in the practice, including shadowing opportunities.
Knowledge and Skills
Essential
- Conduct medication reviews, administer vaccinations, and triage acute medical issues for adults and children.
- Undertake audits, present findings in practice meetings, and adhere to GMMC guidelines.
- Work collaboratively within the practice to optimise income and maintain a positive workplace environment.
- Use initiative while functioning effectively as part of the wider primary care team.
- Liaise with local pharmacies, hospitals, secondary care providers, and the ICB MOT department.
- Demonstrate excellent communication skills with all practice staff, including the reception team.
Person Specification
Qualifications
Essential
- Registered with the GPhC
- Prescribing qualification [MPharm or equivalent]
- Training in acute and minor ailments
- Clinical triage and assessment skills
Experience
Essential
- Post-qualification experience in patient care within general practice and working as part of a multidisciplinary team.
- Experience in patient consultations and working alongside GPs.
- Clinical pharmacy experience in a primary care setting.
- Strong critical appraisal skills.
- Up-to-date Safeguarding Level 3 for adults and children.
- Experience processing blood results, managing Docman (hospital letters, SCAs), conducting medication reviews, and supporting 2-cycle audits.
Desirable
- Knowledge of QOF, local enhanced services, and contractual requirements.
- Experience in clinical research and optimising practice income.
General
Essential
- Maintain a professional appearance and act as an advocate for the practice.
- Be flexible and responsive to patient needs.
- Support medical students and other learners in the practice, including shadowing opportunities.
Knowledge and Skills
Essential
- Conduct medication reviews, administer vaccinations, and triage acute medical issues for adults and children.
- Undertake audits, present findings in practice meetings, and adhere to GMMC guidelines.
- Work collaboratively within the practice to optimise income and maintain a positive workplace environment.
- Use initiative while functioning effectively as part of the wider primary care team.
- Liaise with local pharmacies, hospitals, secondary care providers, and the ICB MOT department.
- Demonstrate excellent communication skills with all practice staff, including the reception team.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
BARDOC
Address
Rock Healthcare - Moorgate PCC
22 Derby Way
Bury
Lancashire
BL9 0NJ
United Kingdom
Employer's website
http://bardoc.co.uk/ (Opens in a new tab)
Employer details
Employer name
BARDOC
Address
Rock Healthcare - Moorgate PCC
22 Derby Way
Bury
Lancashire
BL9 0NJ
United Kingdom
Employer's website
http://bardoc.co.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 29 day(s) ago
Reference: B0230-PA-RHC-001
Job summary
To be considered for this post, applicants must possess a minimum of one year of experience working within NHS Primary Care [General Practice]. Candidates who do not meet this essential criteria will not be shortlisted for interview.
Rock Health Care are looking for a professional Patient Advisor to join our friendly Practice team.
Working on our main reception desk, you will step straight into a vital role as our first point of contact for everyone who walks through the door. Daily life in this role is all about patient care, meaning you will guide visitors through their enquiries and ensure a smooth, helpful experience whether they call us or visit in person.
Shifts will be between 08:00 and 18:30, Monday to Friday.
Main duties of the job
- Act as the main point of contact for the practice, welcoming patients, medical students, pharmaceutical reps, and external visitors from the CQC and ICB
- Handle a high volume of face-to-face and telephone enquiries from patients and other healthcare professionals, helping them navigate services efficiently
- Manage the clinic diaries by booking patients in with GPs and other healthcare staff quickly and accurately to minimise waiting times
- Generate and process repeat and routine prescription requests accurately and efficiently in line with practice guidelines
- Update and maintain electronic patient records, handling clinical coding and document processing using Docman
- Stay on top of daily workflow tasks, patient messages, and incoming correspondence in the generic practice email inbox
- Support the team by preparing meeting agendas, distributing paperwork, and taking accurate minutes during staff meetings
- Monitor stock levels and handle ordering to ensure the reception area and front desk have all necessary supplies
- Take responsibility for the reception environment, keeping patient noticeboards and information leaflets organised, accessible, and up to date
About us
Rock Healthcare is a long established, forward thinking and dynamic GP Practice currently serving around 9,500 patients. We are based at Moorgate Primary Care Centre in Bury.
The site is a modern, purpose-built premises, containing a variety of primary care services to meet the needs of the local population.
We are proud to be a teaching Practice for Medical Students, Nursing Students, Health Care Assistants and GP Trainees. We are committed to the continued development of our teams.
Details
Date posted
26 August 2026
Pay scheme
Other
Salary
£13.45 an hour + NHS Pension
Contract
Permanent
Working pattern
Part-time
Reference number
B0230-PA-RHC-001
Job locations
Rock Healthcare
Moorgate Primary Care Centre [1st Floor]
22 Derby Way
Bury, Manchester
BL9 0NJ
United Kingdom
Knowsley Medical Centre [when required]
9-11 Knowsley Street
Bury
Lancashire
BL9 0ST
United Kingdom
Job description
Job responsibilities
Please see the attached Job Description and Person Specification or you can drop us an email to request should you be having difficulty accessing or opening the document.
Job description
Job responsibilities
Please see the attached Job Description and Person Specification or you can drop us an email to request should you be having difficulty accessing or opening the document.
Person Specification
Communcation
Essential
- Must have excellent telephone and communication skills.
- Be an excellent problem solver and de-escalate complaints.
- Be a team player and also be able to work using own initiative.
Experience
Essential
- Experience of working in an office environment
- Minimum 1 years experience of working in a GP Practice
Desirable
- Minute taking experience
Qualifications
Essential
- Educated to GCSE standard or equivalent [Mathematics & English]
Previous Experience / Training
Essential
- Experience of working with the public in a fast paced environment.
- Microsoft Word and Excel literate.
- Experience in handling a high volume of calls and dealing with a variety of enquiries.
Desirable
- Familiarity with Emis and Docman;
- Previous history of working in a healthcare setting.
Inter-Personal Skills
Essential
- Must be able to work as part of a team and contribution to Practice meetings.
- The successful candidate will be required to present on occasions and take minutes / prepare agendas.
Person Specification
Communcation
Essential
- Must have excellent telephone and communication skills.
- Be an excellent problem solver and de-escalate complaints.
- Be a team player and also be able to work using own initiative.
Experience
Essential
- Experience of working in an office environment
- Minimum 1 years experience of working in a GP Practice
Desirable
- Minute taking experience
Qualifications
Essential
- Educated to GCSE standard or equivalent [Mathematics & English]
Previous Experience / Training
Essential
- Experience of working with the public in a fast paced environment.
- Microsoft Word and Excel literate.
- Experience in handling a high volume of calls and dealing with a variety of enquiries.
Desirable
- Familiarity with Emis and Docman;
- Previous history of working in a healthcare setting.
Inter-Personal Skills
Essential
- Must be able to work as part of a team and contribution to Practice meetings.
- The successful candidate will be required to present on occasions and take minutes / prepare agendas.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
BARDOC
Address
Rock Healthcare
Moorgate Primary Care Centre [1st Floor]
22 Derby Way
Bury, Manchester
BL9 0NJ
United Kingdom
Employer's website
http://bardoc.co.uk/ (Opens in a new tab)
Employer details
Employer name
BARDOC
Address
Rock Healthcare
Moorgate Primary Care Centre [1st Floor]
22 Derby Way
Bury, Manchester
BL9 0NJ
United Kingdom
Employer's website
http://bardoc.co.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
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