Job description

Job responsibilities

Clinical Practice and Service Delivery

Work as an autonomous Urgent Care Practitioner across NEMS urgent care services, providing both telephone and face-to-face consultations.

Assess, examine, diagnose, treat and safely discharge or refer patients with undifferentiated urgent care presentations.

Make safe decisions around admission, transfer, referral, follow-up and safety-netting, working within professional competence and agreed local pathways.

Recognise and act on serious illness, clinical deterioration, safeguarding concerns, mental health risk and presentations that require escalation to another service.

Request and interpret appropriate investigations, including blood tests, urine tests, ECGs and imaging, in line with local policy, competence and relevant regulations.

Prescribe, review and advise on medicines within the post holders independent non-medical prescribing qualification, professional competence and agreed scope of practice.

Maintain clear, accurate and timely clinical records, including assessment findings, clinical reasoning, advice given, decisions made and onward plans.

Telephone Consultations

Undertake telephone consultations within Integrated Urgent Care Services, using safe clinical assessment, decision-making and documentation.

Recognise the limitations of remote assessment and arrange face-to-face review, ED attendance, ambulance response or other escalation where clinically required.

Provide clear advice and safety-netting to patients and carers, ensuring that the plan is understood and documented.

Undertake remote work from home where agreed after induction, provided that performance, KPIs, quality standards and information governance requirements are being met.

Face-to-Face Urgent Care

Undertake face-to-face consultations across NEMS urgent care services, including assessment of minor illness, minor injury and other appropriate urgent care presentations.

Carry out clinical procedures where trained, competent and required for patient care.

Provide safe clinical handover to ED, specialties, GPs, community services or other colleagues where ongoing care is required.

Support patient flow, streaming and redirection decisions where this forms part of the service model.

Team Working and Clinical Support

Work as an experienced member of the clinical team, supporting colleagues and the safe running of the service.

Provide advice and support to trainees, nurses, AHPs, UCAs and non-registered staff within own competence.

Support induction, learning and competency development where appropriate.

Escalate clinical or operational concerns early, particularly where patient safety, staffing, flow or professional practice may be affected.

Address unsafe practice or poor behaviour in a professional and proportionate way, escalating concerns where required.

Governance, Quality and Service Improvement

Contribute to a culture where incidents, complaints, audit, feedback and day-to-day operational learning are used to improve care.

Take part in incident reviews, significant event analysis, complaint responses and shared learning activity where required.

Support audit, quality improvement and service evaluation work across NEMS urgent care services.

Contribute to the development and review of clinical guidelines, SOPs, pathways and local standards, ensuring they are practical, evidence-based and relevant to the way services are delivered.

Use available data, feedback and clinical experience to support improvements in patient flow, clinical quality, productivity and patient experience.

Education and Professional Development

Maintain professional registration, mandatory training, clinical supervision, CPD and revalidation requirements.

Maintain an up-to-date portfolio showing competence, scope of practice, reflective learning and prescribing practice where applicable.

Share learning with colleagues through teaching, case discussion, supervision, peer review and practical shift-based support.

Support students, trainees and developing practitioners in a safe and constructive way, recognising their competence and learning needs.

Professional Responsibilities

Work within relevant NMC, HCPC or equivalent code of conduct NEMS policies and agreed scope of practice.

Communicate clearly with patients, carers and colleagues, particularly where information is complex, sensitive or distressing.

Involve patients in decisions about their care and ensure that consent, capacity and best-interest issues are considered and documented appropriately.

Maintain confidentiality and information governance standards at all times.

Work flexibly across NEMS sites and services where reasonably required, in line with service need, competence and contractual arrangements.

Undertake any other reasonable duties requested by a manager, where these are appropriate to the role, grade and competence of the post holder.

Act in a manner that reflects and promotes the values of NEMS.

Person Specification

Qualifications

Essential

• NMC, HCPC or equivalent professional standards
• Medico-legal aspects of autonomous urgent care practice and independent non-medical prescribing
• Assessment and management of urgent care presentations, including recognition of red flags and clinical deterioration
• Safeguarding adults and children
• Mental capacity, consent and mental health risk
• Confidentiality and information governance
• Clinical governance, audit, incident learning and quality improvement

Desirable

• Knowledge of NEMS services, local urgent care pathways and system partners
• National standards relevant to urgent care, out-of-hours and clinical assessment services

Skills and Abilities

Essential

• Able to make safe, autonomous clinical decisions and recognise when to seek advice or escalate
• Able to undertake safe telephone and face-to-face clinical assessment
• Explains complex situations in ways that are accessible to patients, carers and colleagues
• Maintains clear, accurate and timely clinical records
• Able to work under pressure and manage competing clinical priorities
• Able to work collaboratively with teams across professional and organisational boundaries
• Flexible and adaptable to changing service needs
• Commitment to patient centred care and safe service delivery

Desirable

• Competent in the use of Adastra, SystmOne, EMIS, Nervecentre or other relevant clinical systems
• Able to contribute to audit, service improvement and pathway development

Experience

Essential

• Experience of working clinically in a primary, community, urgent care, emergency care or out-of-hospital setting
• Experience of autonomous assessment and management of patients with undifferentiated urgent care presentations
• Experience of telephone or remote clinical assessment
• Experience of face-to-face urgent care consultations
• Experience of independent non-medical prescribing within professional competence and scope of practice

Desirable

• Experience working in Urgent Treatment Centres, GP Out-of-Hours, Clinical Assessment Services or Emergency Departments
• Experience of supervising, supporting or teaching other clinical staff or students

Knowledge

Essential

• NMC, HCPC or equivalent professional standards
• Medico-legal aspects of autonomous urgent care practice and independent non-medical prescribing
• Assessment and management of urgent care presentations, including recognition of red flags and clinical deterioration
• Safeguarding adults and children
• Mental capacity, consent and mental health risk
• Confidentiality and information governance
• Clinical governance, audit, incident learning and quality improvement

Desirable

• Knowledge of NEMS services, local urgent care pathways and system partners
• National standards relevant to urgent care, out-of-hours and clinical assessment services

Other

Essential

• The ability to work flexibly when required in line with the demands of the role
• Ability to undertake both telephone and face-to-face clinical work across NEMS services
• Willingness and ability to work across more than one NEMS site where this forms part of the agreed working pattern
• Ability to work remotely for telephone consultations where agreed following induction, and where KPIs and quality standards are being met

Desirable

• Full driving licence and the ability to travel between locations where multisite working is agreed

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

NEMS Community Benefit Services Ltd

Address

Forward House

Station Street

Nottingham

NG2 3AJ

United Kingdom

Employer's website

https://nemscbs.net/ (Opens in a new tab)

Job description

Job responsibilities

If you like what you've read and would like more information on the duties and responsibilities of this role, please click onto “Apply for this job” and you will be re-directed to our vacancies page where you can review the job description and person specification.

Person Specification

Qualifications

Essential

• Please click onto Apply for this job and you will be re-directed to our vacancies page where you can review the job description and person specification. This document outlines the full range of criteria that are required for the role. In your application, you can state how you meet the criteria in the job description and person specification.

Experience

Essential

• Please click onto Apply for this job and you will be re-directed to our vacancies page where you can review the job description and person specification. This document outlines the full range of criteria that are required for the role. In your application, you can state how you meet the criteria in the job description and person specification.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Leicestershire Partnership NHS Trust

Address

Gwendolen House

Gwendolen Road

Leicester

Leicestershire

LE5 4QF

United Kingdom

Employer's website

https://www.leicspart.nhs.uk/jobs/ (Opens in a new tab)

Job description

Job responsibilities

Main Duties and Responsibilities

• Undertake clinical medication reviews for patients with single or multiple long term conditions requiring medicines optimisation.
• Deliver Structured Medication Reviews (SMRs) in line with national and local guidance.
• Work as part of the multidisciplinary team (MDT) within practices, participating in clinical meetings where appropriate.
• Manage and review repeat prescription requests, resolving medication queries within scope of practice and ensuring appropriate monitoring is in place.
• Implement prescribing changes in response to MHRA alerts, product withdrawals, shortages, and local/national guidance.
• Maintain accurate and comprehensive patient records using appropriate clinical systems and coding.
• Contribute to audit, service evaluation, and quality improvement initiatives, implementing recommendations where appropriate.
• Provide patients with independent information and advice regarding medicines and support adherence in line with NICE guidance.
• Monitor prescribing data and support practices to improve prescribing quality, safety, and cost effectiveness.
• Contribute to the safe management of medicines following transfer of care from secondary care and care home settings.
• Collaborate with the practice teams and PCN to support medicine optimisation goals and training of colleagues.
• Support compliance with Care Quality Commission (CQC) standards for safe and effective care.
• Support the practice in achieving the Quality and Outcomes Framework targets and Network DES IIF targets

Person Specification

Qualifications

Essential

• Completion of an undergraduate degree in Pharmacy
• Registration with the General Pharmaceutical Council (GPhC)

Experience

Essential

• Minimum of 2 years experience as a pharmacist, evidenced within a professional portfolio
• Ability to follow legal, ethical, professional, and organisational policies and codes of conduct
• Experience of involving patients in decisions about prescribed medicines and supporting adherence in line with NICE guidance
• Independent Prescriber qualification or currently working towards

Desirable

• Previous experience working in a GP practice
• Completion of PCPEP course or in progress

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

The Vernon Medical Centre

Address

13 Vernon Street

Derby

Derbyshire

DE1 1FW

United Kingdom

Employer's website

https://www.vernonstreetandthelanes.co.uk/practice-information/ (Opens in a new tab)

Job description

Job responsibilities

Clinical

• Compassionately care for palliative & end of life care patients and those important to them.
• Compassionately care for palliative & end of life care patients and those important to them.
• Undertake holistic assessments and dynamic environmental risk assessments.
• Assess physical, psychological, emotional and social needs, recognising changes in patient condition and responding appropriately.
• Develop, implement and evaluate individualised care plans in partnership with patients, families and the multidisciplinary team.
• Report back to the HIYH RN Lead on all clinical matters and provide timely & accurate handovers to the HIYH Administrators as required.
• Deliver high-quality clinical care within own scope of practice.
• Recognise deteriorating patients and escalate concerns appropriately.
• Monitor symptom control and communicate changes promptly to the wider clinical team.
• Support patients to remain in their preferred place of care whenever clinically appropriate.
• Maintain accurate, contemporaneous and legally compliant clinical records.
• Have the ability to challenge decisions made by others if they are against policy or not in the best interest of the patient.
• Engage in sensitive and complex communication with patients, relatives and carers.
• Provide support, empathy and reassurance in the delivery of patient care.
• Be able to communicate at all levels throughout the organisation and wider healthcare system, in a mature, professional, kind and reasoned manner.
• Communicate with and care for distressed, anxious and worried patients/relatives.
• Take responsibility to ensure adherence to Hospice policies and procedures.
• Demonstrate good team working skills and commitment to working effectively within the HIYH Service.

Responsive Community Care & Planning

• Respond promptly to referrals and urgent requests for assessment across the Hospice in Your Home service.
• Prioritise workload according to clinical urgency.
• Make autonomous clinical decisions within professional competence while seeking senior advice where appropriate.
• Work flexibly across a seven-day service including day, evening and night shifts.
• Develop person-centred care plans that reflect patients' wishes, preferences and goals.
• Review care plans regularly and adapt interventions according to changing needs.
• Ensure care planning supports dignity, comfort and quality of life.

Management and Team Working

• Ensure that manual handling guidelines are adhered to rigorously.
• Supervise a small team of Palliative Care Assistants/Health Care Assistants.
• Delegate work appropriately, ensuring safe and effective delivery of care.
• Provide guidance, support and informal teaching to Palliative Care Assistants/Health Care Assistants.
• Promote effective communication within the clinical team.
• Contribute positively to the development of the new Paramedic role within the Hospice.

Communication:

• Build therapeutic relationships with patients and those important to them.
• Communicate sensitively during difficult and emotional situations.
• Participate in multidisciplinary meetings and handovers.
• Provide clear, accurate verbal and written communication with colleagues and external agencies.

Legal, Ethical & Professional Responsibilities

• Maintain registration with the Health and Care Professions Council (HCPC).
• Practice in accordance with HCPC Standards of Proficiency and Standards of Conduct, Performance and Ethics.
• Maintain professional competence through continuing professional development.
• Participate in clinical supervision/reflective practice, PAC and mandatory training.
• Work within Nottinghamshire Hospice policies, procedures and governance frameworks.

Quality, Governance & Administration

• Participate in audit, quality improvement and service evaluation activities.

Promote a culture of continuous learning and compassionate care.

Work collaboratively with GPs, community nursing teams, specialist palliative care professionals and other healthcare providers.

Maintain accurate record keeping using SystmOne and paper documentation where appropriate.

Complete all appropriate forms/documentation within the given time span and submit to the Hospice as required.

Provide an accurate handover to the HIYH Administrators as required ensuring any concerns are escalated in a timely manner.

Health & Safety/Risk

• Take reasonable precautions to ensure that the patient and the patients property is safeguarded and to report if deemed necessary.
• Undertake dynamic Risk Assessments as required.
• Work within all Hospice Health & Safety policies.
• Report incidents, risks and safeguarding concerns in accordance with organisational policy.
• Maintain infection prevention and control standards.
• Assess patients and environmental risks and follow all Hospice policies and procedures.

Safe use of a range of equipment including

• Hoists
• Slide sheets
• Wheelchairs
• Electric or patients own bed
• Oxygen concentrators

Feed pumps (within scope of competence)

Person Specification

Qualifications

Essential

• BSc (HONS) in Paramedic Science or equivalent qualification.

Essential Knowledge and Skills

Essential

• Able to demonstrate how you meet the Hospice values of Compassion, Trust and Ambition.
• BSc (Hons) in Paramedic Science or equivalent qualification.
• Post registration experience of working in the acute or community setting.
• Current HCPC registration as a Paramedic.
• Ability to autonomously assess patients and experience of developing and implementing care plans.
• Experience of working within multidisciplinary teams.
• Ability to line manage others.
• Understanding of palliative and end of life care principles.
• Knowledge of clinical assessment and decision making.
• Understanding of safeguarding adults.
• Knowledge of clinical governance and risk management.
• Excellent communication and interpersonal skills.
• Strong assessment and clinical reasoning abilities.
• Ability to prioritise workload effectively.
• Ability to remain calm in complex and rapidly changing situations.
• Competent using a laptop and Microsoft digital systems, with the ability to learn and use SystmOne and other role-specific software following training.
• Flexible and adaptable.
• Professional and accountable.
• Committed to teamwork.
• Motivated to develop a new role within the organisation.
• Possession of a full UK driving licence and ability to drive Hospice vehicles in addition to own vehicle. Access to a car for work, including Business Use car insurance at your own expense.
• Understanding of Data protection and confidentiality.
• Ability to deal with distressing situations and emotive circumstances.

Desirable

• Community experience would be an advantage.
• Use of SystmOne.
• Evidence of continuing professional development in palliative care.

Experience

Essential

• Post registration experience of worming in the acute or community setting.

Experience

Essential

• Post registration experience of worming in the acute or community setting.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Nottinghamshire Hospice Limited

Address

Nottinghamshire Hospice

384 Woodborough Road

Nottingham

NG3 4JF

United Kingdom

Employer's website

https://www.nottshospice.org/join-our-team/ (Opens in a new tab)

Job description

Job responsibilities

The following are the core responsibilities of the Locum GP in delivering health services.

• Work as agreed in accordance with the practice timetable
• The delivery of highly effective medical care to the entitled population
• The provision of services commensurate with the primary care contract
• Clinically examine and assess patient needs from a physiological and psychological perspective and plan clinical care accordingly, referring patients to other services/agencies in a timely manner, utilising practice and any other local guidelines
• Generic prescribing adhering to local and national guidance
• Prioritise health problems and intervene appropriately to assist the patient in complex, urgent or emergency situations, including initiation of effective emergency care
• Effective management of long-term conditions
• Support patients to adopt strategies that promote healthy lifestyles and apply principles of self-care
• Processing of administration in a timely manner, including referrals, repeat prescription requests and other associated administrative tasks
• Review medications following the appropriate policies, NICE/local clinical guidelines and local care pathways
• Maintain accurate clinical records in conjunction with good practice, policy and guidance
• On a rotational basis, undertake telephone triage and duty doctor roles Work collaboratively, accepting an equal share of the practice workload
• Adhere to best practice recommended through clinical guidelines and the audit process
• Support the delivery of anticipatory care plans
• On an opportune basis, provide health promotion advice
• Contribute to the successful implementation of continuous improvement and quality initiatives within the practice
• Attend and contribute effectively to practice meetings as required
• Contribute effectively to the development and maintenance of the practice, including clinical governance and training
• Be aware of duties and responsibilities regarding current legislation and adhere to practice policies and procedures on Safeguarding Adults and Safeguarding Children
• Ensure compliance with the appraisal process
• Prepare and complete the revalidation process to remain fit to practice
• Commit to self-learning and instill an ethos of continuing professional development across the practice team
• Review and always adhere to practice protocols and policies
• Support the Partners in achieving the strategic aims of the practice
• Encourage collaborative working, liaising with all staff regularly, always promoting a culture of continuous improvement
• Conduct home visits as agreed
• Be an integral part of the general practice team as well as supporting the wider network and multi-disciplinary team
• There may be, on occasion, a requirement to carry out other tasks, this will be dependent upon factors such as workload and staffing levels
• Conduct out-of-hours duties as mutually agreed

Person Specification

Qualifications

Essential

• Qualified GP
• MRCGP
• JCPTGP or CCT
• National Performers List Registration
• Full GMC Registration

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Brook Medical Centre

Address

Ecton Brook Road

Northampton

NN3 5EN

United Kingdom

Employer's website

https://www.thebrookmedicalcentre.co.uk/index.aspx (Opens in a new tab)

Job description

Job responsibilities

The following are the core responsibilities of the Locum GP in delivering health services.

• Work as agreed in accordance with the practice timetable
• The delivery of highly effective medical care to the entitled population
• The provision of services commensurate with the primary care contract
• Clinically examine and assess patient needs from a physiological and psychological perspective and plan clinical care accordingly, referring patients to other services/agencies in a timely manner, utilising practice and any other local guidelines
• Generic prescribing adhering to local and national guidance
• Prioritise health problems and intervene appropriately to assist the patient in complex, urgent or emergency situations, including initiation of effective emergency care
• Effective management of long-term conditions
• Support patients to adopt strategies that promote healthy lifestyles and apply principles of self-care
• Processing of administration in a timely manner, including referrals, repeat prescription requests and other associated administrative tasks
• Review medications following the appropriate policies, NICE/local clinical guidelines and local care pathways
• Maintain accurate clinical records in conjunction with good practice, policy and guidance
• On a rotational basis, undertake telephone triage and duty doctor roles Work collaboratively, accepting an equal share of the practice workload
• Adhere to best practice recommended through clinical guidelines and the audit process
• Support the delivery of anticipatory care plans
• On an opportune basis, provide health promotion advice
• Contribute to the successful implementation of continuous improvement and quality initiatives within the practice
• Attend and contribute effectively to practice meetings as required
• Contribute effectively to the development and maintenance of the practice, including clinical governance and training
• Be aware of duties and responsibilities regarding current legislation and adhere to practice policies and procedures on Safeguarding Adults and Safeguarding Children
• Ensure compliance with the appraisal process
• Prepare and complete the revalidation process to remain fit to practice
• Commit to self-learning and instill an ethos of continuing professional development across the practice team
• Review and always adhere to practice protocols and policies
• Support the Partners in achieving the strategic aims of the practice
• Encourage collaborative working, liaising with all staff regularly, always promoting a culture of continuous improvement
• Conduct home visits as agreed
• Be an integral part of the general practice team as well as supporting the wider network and multi-disciplinary team
• There may be, on occasion, a requirement to carry out other tasks, this will be dependent upon factors such as workload and staffing levels
• Conduct out-of-hours duties as mutually agreed

Person Specification

Qualifications

Essential

• Qualified GP
• MRCGP
• JCPTGP or CCT
• National Performers List Registration
• Full GMC Registration

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

County Surgery

Address

202-204 Abington Avenue

Northampton

NN1 4QA

United Kingdom

Employer's website

https://www.countysurgery.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Summary

The post holder is responsible for ensuring the delivery of safe and effective nursing care to the whole practice population. As a member of the nursing team, the post holder is accountable for nursing service delivery. Clinically, the focus of the role is the delivery of evidence-based practice for patients with long-term conditions and management and preventative nursing interventions to all patients. As an autonomous practitioner the nurse is responsible for the care delivered, demonstrating critical thinking and skills in clinical decision-making. They will work collaboratively with the whole general practice team to meet the needs of patients and supporting the delivery of policy and procedures.

Key Responsibilities

Clinical Practice

Assess, plan, develop, implement, provide and evaluate treatment programmes including, but not limited to:

Health promotion and well-being plus individual plans for patients with or at risk of a long term condition

Manage and treat long-term conditions, in line with national and local policies and practice needs

Review medication for therapeutic effectiveness, in accordance with evidence based practice and national/practice protocols, and work with patients to support adherence to prescribed treatments

Prioritise health problems, intervening appropriately, to assist the patient in complex, urgent or emergency situations, including initiation of effective emergency care

Support and manage health needs of women presenting for family planning

Implement and participate in vaccination and immunisation programmes for both adults and children including patients travelling abroad

Meet the needs of patients presenting for opportunistic wound care

Communication

Demonstrate sensitive communication styles to ensure patients are fully informed and consent to treatment

Communicate effectively with patients and carers, recognising the need for alternative methods of communication to overcome different levels of understanding, cultural background and preferred ways of communicating, including those receiving bad news

Act as an advocate when representing patients and colleagues

Participate in practice team meetings

Delivering a Quality Service

Recognise and work within own competence and professional code of conduct as regulated by the NMC

Produce accurate, contemporaneous and complete records of patient consultation, consistent with legislation, policies and procedures

Prioritise, organise and manage own and others workload in a manner that maintains and promotes quality

Deliver care as an individual and team according to NSF, NICE guidelines and evidence-based care, assessing effectiveness of care delivery through peer review, benchmarking and formal evaluation and leading on the maintenance of quality governance systems for the nursing team

Implement and review the application of evidence-based practice in nursing

Utilise the audit cycle as a means of evaluating the quality of the work of self and the team, implementing improvements where required

Evaluate patients response to health care provision and the effectiveness of care

Lead and participate in shared learning across the practice and wider organisation and assess the impact of policy implementation on care delivery

Monitor the performance of the GPN team in accordance with local policies

Work within policies regarding family violence, vulnerable children and adults, substance abuse and addictive behaviour, and refer as appropriate

Interpret national strategies and policies into local implementation strategies that are aligned to the values and culture of general practice

Leadership Personal and People Development

Take responsibility for own development, learning and performance including participating in clinical supervision and acting as a positive role model

Engage within the nursing team in the planning and implementation of local guidelines, protocols and standards, and of local projects or initiatives

Promote the role of the nursing team in the provision of care

Team Working

Work as an effective and responsible team member, supporting others and exploring the mechanisms to develop new ways of working

Delegate appropriately, adopting the principles of safe practice and assessment of competence of nurses

Ensure clear nurse referral mechanisms are in place to meet patient needs

Prioritise own and others workload and ensure effective time-management strategies are embedded within the culture of the team

Lead nursing team activities that create opportunities to improve patient care

Participate in research programmes

Contribute nursing view to practice management

Set specification and quality required from nursing admin support

Management of Risk

Manage and assess risk within the areas of responsibility, ensuring adequate measures are in place to protect staff and patients

Monitor work areas and practices to ensure they are safe and free from hazards and conform to health, safety and security legislation, policies, procedures and guidelines

Ensure safe storage, rotation and disposal of vaccines and drugs

Act as a role model to support members of the nursing team to undertake mandatory and statutory training requirements

Apply infection-control measures with in the practice according to local and national guidelines

Participate in the local implementation strategies that are aligned to the values and culture of general practice

Utilising Information

Use technology and appropriate software packages as an aid to day to day operations

Review and process data using accurate read codes in order to ensure easy accurate information retrieval for monitoring and audit processes

Adhere to statutory and practice requirements such as confidentiality and Freedom of Information Act

Collate, analyse and present clinical data and information to the team using appropriate charts and/or graphs to enhance care

Learning and Development

Act as mentor for more junior staff and students, assessing competence against set standards

Disseminate learning and information to other team members in order to share good practice and inform others about current and future developments (e.g. courses and conferences)

Assess own learning needs and undertake learning as appropriate

Provide an educational role to patients, carers, families and colleagues in an environment that facilitates learning

Equality and Diversity

Identify patterns of discrimination and take action to overcome this and promote diversity and equality of opportunity

Support people who need assistance in exercising rights

Monitor and evaluate adherence to local chaperoning policies

Accept the rights if individuals to choose their care providers, participate in care and refuse care

Assist patients from marginalised groups to access quality care

Person Specification

Qualifications

Essential

• Registered Nurse with current NMC Registration

Experience

Essential

• Experience of working within a nursing team

Desirable

• Experience in Primary Care

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Newthorpe Medical Practice

Address

Harvest Road

Eastwood

Nottingham

NG16 3HU

United Kingdom

Employer's website

https://www.newthorpemedicalcentre.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Clinical Practice

• Deliver timely, person centred care for adults with low to moderate mental health needs referred from within the PCN, whether through GP triage, direct referral, or proactive outreach.
• Conduct comprehensive mental health assessments and develop shared care plans with patients.
• Deliver brief interventions, psychoeducation, and proactive medication support (where appropriately trained).
• Refer and signpost to IAPT, CMHTs, crisis services, and VCSE organisations as required.
• Work collaboratively with GPs, ANPs, Social Prescribers, OTs, and other team members to plan joined up care.
• Work autonomously and confidently to manage complexity and psychosocial need.
• Apply holistic clinical reasoning and shared decision making to develop meaningful care plans.
• Apply safeguarding principles and respond promptly when crises arise.
• Actively contribute to mental health MDTs and population health discussions at PCN level.

Evidence, Research, and Development

• Contribute to service development, quality improvement, and alignment with mental health strategy.
• Promote public mental health, prevention, and early intervention as part of population health goals.
• Identify high risk populations, promote mental wellbeing, and address social determinants of mental health (e.g., loneliness, housing, debt).
• Act as a clinical role model within the MDT, supporting professional development and reflective practice.
• Record activity and outcomes in line with reporting requirements.

Key Skills and Attributes

• Thrive under pressure and remain calm and composed in a fast paced, changing environment.
• Communicate clearly and effectively, building strong relationships with internal teams, PCNs, and external stakeholders.
• Demonstrate strong interpersonal skills and enjoy motivating and supporting others to deliver high quality outcomes.
• Take pride in maintaining excellent organisation, attention to detail, and proactive planning.
• Be confident with technology, quickly learning new systems, policies, and programmes, and using data to inform decision making and service improvement.
• Excel at problem solving, applying logical thinking to overcome challenges and implement effective solutions.
• Be self reflective and committed to continuous professional development, with motivation to grow both clinical expertise and leadership capability.
• Understand and adhere to legal, ethical, professional, and organisational policies, procedures, and codes of conduct.
• Demonstrate proficiency with MS Office and other IT tools, including HR databases and digital collaboration platforms.

Experience, Knowledge and Qualifications

• Registered Mental Health Nurse with the NMC.
• Proven experience supporting adults with mental health needs, ideally in a community or primary care setting.
• Strong understanding of common mental health conditions and evidence based interventions.
• Excellent communication, triage, and consultation skills.
• Ability to work independently while contributing effectively to a wider MDT.
• Up to date CPD portfolio demonstrating knowledge of the Promni Health and General Practice Nursing Career and Core Capabilities Framework and the ability to operate at enhanced level practice.
• Independent Prescribing (V300) qualification (desirable).
• Experience working within or alongside a GP practice (desirable).

This role profile is not exhaustive, and you may be asked to undertake other reasonable duties within the expectations of your position.

General Terms (Applicable to All Promni Health Posts)

• Maintain conduct in line with Promni Health's Code of Conduct.
• Safeguard children and adults, acting on any concerns to ensure appropriate assessment and investigation.
• Adhere to all Promni Health policies and procedures.

Equality, Diversity and Inclusion

Promni Health welcomes applications from all backgrounds and is committed to fair and inclusive recruitment. We are happy to provide reasonable adjustments and support throughout the recruitment process. If you require assistance with your application due to a disability or long term health condition, please contact: [email protected]

This supports:

• Equality Act 2010 (reasonable adjustments duty)
• NHS People Promise (Belonging, Compassionate and Inclusive)
• CQC Well Led domain (inclusive culture, fair treatment)

Person Specification

Qualifications

Essential

• - You must be a registered Mental Health Nurse with the NMC.

Desirable

• - Independent Prescribing (V300) qualification.

Experience

Essential

• - Proven experience supporting adults with mental health needs, ideally in a community or primary care setting.
• - A deep understanding of common mental health conditions and evidence-based interventions.
• - Excellent communication, triage and consultation skills.
• - Ability to work independently while contributing to a wider multidisciplinary team (MDT).
• - An up-to-date CPD portfolio demonstrating:
• - Knowledge of the Primary Care and General Practice Nursing Career and Core Capabilities Framework.
• - Ability to operate at enhanced level practice.

Desirable

• - Experience working within or alongside a GP practice.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Promni Health

Address

The Merlyn Vaz Health & Social Care Centre

1 Spinney Hill Road

LEICESTER

LE5 3GH

United Kingdom

Employer's website

https://www.promnihealth.co.uk (Opens in a new tab)

Job description

Job responsibilities

Please view the attached Job Description and Person Specification for full details regarding this post.

Person Specification

Qualifications

Essential

• Educated to GCSE including English or equivalent

Desirable

• NVQ level 2 in a customer service or similar customer service qualification

Experience

Essential

• 1 years experience in a customer service/reception environment

Desirable

• Previous experience of team work
• Previous NHS experience
• Experience of using SystmOne (or similar)

Personal Qualities

Essential

• Proven ability to liaise appropriately with members of staff at all levels
• Ability to maintain confidentiality
• Able to cope well under pressure

Skills

Essential

• A good knowledge of Microsoft Office products and the ability to use email/internet.
• Good communication skills, both face to face and on the telephone including the ability to deal appropriately with difficult communication situations
• Good interpersonal/organisational skills
• Knowledge of operation of office equipment (photocopying essential, scanning desirable)
• Ability to file accurately
• Ability to translate information and details accurately both verbally and written
• Understanding, acceptance, and adherence to a strict code of confidentiality
• Confidence to use your own judgement, based on resourcefulness and local knowledge in response to patient queries

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Lister House Surgery

Address

207 St Thomas Road

Pear Tree

Derby

DE23 8RJ

United Kingdom

Employer's website

https://www.listerhousesurgery.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

KEY RESPONSIBILITIES

Clinical

• Undertake patient facing and patient supporting roles to ensure effective medicines use, through shared decision-making conversations with patients.

• Carry out medicines optimisation tasks including effective medicine administration (e.g. checking inhaler technique), supporting medication reviews and medicines reconciliation. Where required, utilise consultation skills to work in partnership with patients to ensure they use their medicines effectively.

• As determined by the PCN, support medication reviews and medicines reconciliation for new care home patients and synchronising medicines for patient transfers between care settings, linking with local community pharmacies.

• Support the Clinical Pharmacist in Structure Medication Reviews (SMR) i.e. organise necessary monitoring tests prior to SMR.

• Provide expertise to address both the public health and social care needs of patients, including lifestyle advice, service information, and help in tackling local health inequalities.

• Manage shared care protocols and liaise with Clinical Pharmacists for more complex patients.

• Support initiatives for antimicrobial stewardship to reduce inappropriate antibiotic prescribing locally.

Technical and administration

• Support the PCN multi-disciplinary team to ensure efficient medicines optimisation processes are being followed.

• Implement efficient ordering and return processes and reducing medication wastage.

• Provide training and support on the legal, safe and secure handling of medicines, including the implementation of the Electronic Prescription Service (EPS).

• Promotion of Electronic Repeat Dispensing (eRD) and online ordering.

• Develop relationships with other pharmacy professionals and members of the multi-disciplinary team to support integration across health and social care including primary care, community pharmacy, secondary care and mental health.

• Support practice Reception Teams in streaming general prescription requests, so as to allow GPs and Clinical Pharmacists to review the more clinically complex requests.

• Support the implementation of national prescribing policies and guidance within GP practices, care homes and other primary care settings.

• Support the PCN to deliver on QIPP agenda, QOF and locally commissioned enhanced services.

• Support the PCN in reviewing and developing practice policies for CQC requirements

General

The post holder will:

• Develop a culture that promotes equality and values diversity. The post holder must be aware of and committed to the Equality and Diversity policies of the appointing GP Federation and comply with all the requirements of these policies and actively promote Equality and Diversity issues relevant to the post.

• Ensure the principles of openness, transparency and candor are observed and upheld in all working practices.

• The post holder will have, or acquire through training provided by the organisation, the appropriate level of safeguarding and knowledge, skills and practice required for the post and be aware of and comply with the organisations safeguarding protection policies and procedures.

• Ensure that any infection prevention and control issues are reported to the Line Manager/Infection Prevention and Control

Equality and diversity

The post-holder will support equality, diversity and rights of patients, carers & colleagues, to include:

• Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation

• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues

• Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional development

The post-holder will participate in any training programme implemented by the practice as part of this employment, with such training to include:

• Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development

• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

Quality

The post-holder will strive to maintain quality within the practice, and will:

• Alert other team members to issues of quality and risk.

• Assess own performance and take accountability for own actions, directly or under supervision.

• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.

• Work effectively with individuals in other agencies to meet patients needs.

• Effectively manage own time, workload and resources

Indemnity

• All Pharmacy Technicians must work within their competencies and have professional indemnity for their role.

Person Specification

Qualifications

Essential

• Please provide details of your CPD, using examples where necessary.
• Please provide your registration number of your GPhC professional registration.

Personal Qualities

Essential

• Please provide details for why you would be a great fit for this role and why you have decided to apply.

Knowledge and skills

Essential

• Please provide detailed information of how you feel that your knowledge and skills are suitable for this role; please provide examples to support your application referring to the job description and person specification for guidance.

Experience

Essential

• Please provide detailed information of how you feel that your experience is suitable for this role; please provide examples to support your application referring to the job description and person specification for guidance.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Primary Integrated Community Services

Address

Nottingham West PCN

Nottingham

NG9 1GA

United Kingdom

Employer's website

http://picsnhs.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Purpose

• To provide assessment, treatment, and ongoing management for patients with osteoporosis and other bone health conditions under the care of the Nottingham CityCare Bone Health Specialist Service.
• To work autonomously to deliver high-quality, evidence-based care to patients in their own homes, care homes and other community settings, ensuring care is tailored to individual needs.
• To facilitate, coordinate and independently deliver osteoporosis treatments within community-based settings, in accordance with local and national guidelines.
• To work collaboratively with General Practitioners, Community Geriatricians and Specialist Secondary Care Clinicians to support the assessment, management and ongoing care of patients with osteoporosis and other bone health conditions across Nottingham City and South Nottinghamshire County, ensuring a coordinated and patient-centred approach to care.
• To contribute to fracture prevention and bone health promotion through patient education, clinical monitoring and the implementation of evidence-based interventions.
• To act as a specialist resource for patients, carers and healthcare professionals, providing advice and support relating to osteoporosis and bone health management.

Dimensions

• The post holder will be part of the Nottingham CityCare Bone Health Specialist Service, providing care to patients across Nottingham City and South Nottinghamshire County.
• The primary focus of the role will be the administration of intravenous and injectable osteoporosis medication within patients own homes and care home settings. The post holder will spend most of their time undertaking direct patient-facing clinical activity and will work closely with the Bone Health Caseload Administrator to coordinate patient care and treatment delivery.
• The post holder will undertake agreed clinical procedures in line with training, competency and local policies, including venepuncture, cannulation, administration of injectable and intravenous medications.
• The post holder will be professionally supported by the Bone Health Nurse Specialists, who will provide clinical guidance and support in the management of more complex cases.
• The post holder will be required to meet the physical demands of the role, including undertaking manual handling activities in accordance with mandatory training requirements and organisational policies.
• The post holder will be required to travel throughout Nottingham City and South Nottinghamshire County to deliver clinical care, attend meetings and support service provision. Occasional travel beyond these areas may be required to meet the needs of the service.
• The post holder will maintain accurate clinical records and contribute to service evaluation, clinical audit, quality improvement initiatives and the monitoring of patient outcomes in accordance with organisational policies and professional standards.

Key Responsibilities

Clinical

• To be professionally accountable for all aspects of clinical practice, ensuring the delivery of safe, high-quality, evidence-based care in accordance with professional standards, organisational policies and national guidance.
• To work autonomously within patients own homes, care homes and other community settings to assess, plan, implement and evaluate individualised care.
• To undertake agreed clinical procedures in line with training and competency, including venepuncture, cannulation, administration of injectable treatment and intravenous medications.
• To accept responsibility for the management of a designated caseload, prioritising workload effectively to meet patient needs and service requirements.
• To monitor patients receiving osteoporosis treatments, identifying, managing and escalating adverse effects, clinical concerns or deteriorations as appropriate.
• To participate in Bone Health virtual clinics and multidisciplinary discussions alongside Consultant Specialists and the wider Bone Health Team.
• To provide education, advice and support to patients, carers and healthcare professionals regarding osteoporosis, bone health and treatment options.
• To demonstrate effective communication skills when assessing, educating and obtaining informed consent from patients with a wide range of health, cognitive and social care needs.
• To undertake assessments of mental capacity, obtain valid informed consent, and work within the legal and ethical framework of the Mental Capacity Act and associated legislation when supporting patients who may lack capacity to make decisions regarding their care and treatment.
• To communicate clinical information clearly and sensitively to patients, carers and other healthcare professionals, adapting communication style to meet individual needs and maximise understanding.
• To ensure that patients, families and carers are appropriately involved in decision-making and care planning, promoting person-centred care and shared decision-making wherever possible.
• To maintain accurate, timely and comprehensive clinical records in accordance with professional, organisational and legal requirements.
• To ensure the health, safety and wellbeing of patients, carers and colleagues, adhering to Health and Safety legislation and organisational policies.
• Identify, report and manage risks appropriately, including the completion of In Phase incident reports and implementation of learning from incidents.

Professional

• To demonstrate a commitment to evidence-based practice and seek specialist advice and support from Bone Health Nurse Specialists when managing complex cases.
• To maintain professional registration and practice in accordance with the Nursing and Midwifery Council (NMC) Code and relevant professional standards.
• To be responsible for own Continuing Professional Development (CPD), maintaining up-to-date knowledge of developments, research and best practice within osteoporosis and bone health care.
• To attend and participate in relevant internal and external education, training events, conferences and professional networks as appropriate to the role.
• To contribute to the development of clinical practice through reflection, learning and the implementation of evidence-based care.
• To support, supervise and assess nursing students and other learners as required, acting as a practice assessor and/or supervisor in accordance with professional standards.
• To act as a positive ambassador for the Bone Health Service and Nottingham CityCare Partnership, promoting professional standards and organisational values.

Leadership and Management

• To support clinical audit, service evaluation and quality improvement activities.
• To contribute to the ongoing development of the Bone Health Service by identifying opportunities for improvement and supporting change initiatives.
• To provide supervision, support and mentoring to staff members and students as appropriate.
• To support effective multidisciplinary and multi-agency working, promoting collaborative relationships across primary, secondary and community care services.
• To contribute to team meetings, service developments and organisational initiatives
• To demonstrate leadership within the scope of the role, acting as a role model for professional practice and supporting a culture of continuous improvement.

Person Specification

Experience

Essential

• Experience of delivering nursing care to a group of patients.
• Supervision of staff and students.
• Able to demonstrate an awareness of current national/local initiatives and guidelines in relation to osteoporosis

Desirable

• Evidence of working in a team
• Liaison with other professionals within an MDT and outside of immediate team, to co-ordinate care of patients

Special Requirements

Essential

• A full, current UK driving license and access to a vehicle is required for this post. The vehicle must be roadworthy and insured for business use, however reasonable adjustments will be made for disabled individuals in line with the Equality Act 2010.
• Ability to be flexible to meet the needs of the service

Qualifications

Essential

• Current RGN (Adult) registration with the Nursing and Midwifery Council (NMC)
• Willingness to complete IV therapy training within 3 months of taking up post, if not already trained and competent

Desirable

• Venepuncture, IV and Cannulation Competency
• Evidence of Continued Professional Development

Knowledge and skills

Essential

• Demonstrate ability to prioritise, assess, plan, deliver and evaluate patient care
• Able to work independently but recognise own limitations
• Good communication skills- written and verbal
• Understanding of equality and diversity.
• Good time management and prioritisation skills. Able to work under pressure
• Ability to work well in a team
• Good IT skills
• Motivated and resourceful with a positive approach to changeExperience of working with patients with Osteoporosis
• Proven post qualification experience
• Recent community experience.
• Case management skills.

Desirable

• Experience of working with patients with Osteoporosis
• Proven post qualification experience
• Recent community experience.
• Case management skills.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Nottingham CityCare Partnership CIC

Address

Nottingham Citycare Partnership

Bulwell Riverside, Main Street

Bulwell

NOTTINGHAM

NG6 8QJ

United Kingdom

Employer's website

https://www.nottinghamcitycare.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Clinical responsibilities:

• In accordance with the practice timetable, as agreed, the post-holder will make him/her-self available to undertake a variety of duties including surgery consultations, telephone consultations and queries, visiting patients at home, checking and signing repeat prescriptions and dealing with queries, paperwork and correspondence in a timely fashion
• Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation
• Assessing the health care needs of patients with undifferentiated and undiagnosed problems
• Screening patients for disease risk factors and early signs of illness
• In consultation with patients and in line with current practice disease management protocols, developing care plans for health
• Providing counselling and health education
• Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate
• Recording clear and contemporaneous consultation notes to agreed standards
• Collecting data for audit purposes
• Compiling and issuing computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible)
• Prescribing in accordance with the practice prescribing formulary (or generically) whenever this is clinically appropriate
• In general the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care.

Other responsibilities within the organisation:

• Awareness of and compliance with all relevant practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety
• A commitment to life-long learning and audit to ensure evidence-based best practice
• Contributing to evaluation/audit and clinical standard setting within the organisation
• Contributing to the development of computer-based patient records
• Contributing to the summarising of patient records and read-coding patient data
• Attending training and events organised by the practice or other agencies, where appropriate.

Confidentiality:

• In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
• In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
• Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & safety:

The post-holder will implement and lead on a full range of promotion and management their own and others health and safety and infection control as defined in the practice health & safety policy, the practice health & safety manual, and the practice infection control policy and published procedures. This will include (but will not be limited to):

• Using personal security systems within the workplace according to practice guidelines
• Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines
• Providing advice on the correct and safe management of the specimens process including collection, labelling, handling, use of correct and clean containers, storage and transport arrangements
• Correct personal use of Personal Protective Equipment (PPE) and ensuring correct use of PPE by others, advising on appropriate circumstances for use by clinicians, staff and patients.
• Management of the full range of infection control procedures in both routine and extraordinary circumstances (e.g. pandemic or individual infectious circumstances)
• Hand hygiene standards for self and others
• Managing directly all incidents of accidental exposure
• Management and advice relating to infection control and clinically based patient care protocols, and implementation of those protocols across the practice
• Active observation of current working practices across the practice in relation to infection control, cleanliness and related activities, ensuring that procedures are followed and weaknesses / training needs are identified, escalating issues as appropriate to the responsible person
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process
• Making effective use of training to update knowledge and skills, and initiate and manage the training of others across the full range of infection control and patient processes
• Monitoring practice facilities and equipment in relation to infection control, ensuring that proper use is made of hand cleansing facilities, wipes etc, and that these are sufficient to ensure a good clinical working environment. Lack of facilities to be escalated as appropriate to the responsible manager
• Safe management of sharps use, storage and disposal
• Maintenance of own clean working environment
• Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile, and safe way, free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible management
• Actively identifying, reporting, and correction of health and safety hazards and infection hazards immediately when recognised
• Keeping own work areas and general / patient areas generally clean, sterile, identifying issues and hazards / risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with responsible managers
• Undertaking periodic infection control training (minimum twice annually)
• Correct waste and instrument management including handling, segregation, and container use
• Maintenance of sterile environments

Equality and diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

• Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
• Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/professional development:

In addition to maintaining continued education through attendance at any courses and/or study days necessary to ensure that professional development requirements for PREP are met, the post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

• Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

Quality:

The post-holder will strive to maintain quality within the practice, and will:

• Alert other team members to issues of quality and risk
• Assess own performance and take accountability for own actions, either directly or under supervision
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
• Work effectively with individuals in other agencies to meet patients needs
• Effectively manage own time, workload and resources.

Communication:

The post-holder should recognize the importance of effective communication within the team and will strive to:

• Communicate effectively with other team members
• Communicate effectively with patients and carers
• Recognise peoples needs for alternative methods of communication and respond accordingly.

Contribution to the implementation of services:

The post-holder will:

• Apply practice policies, standards and guidance
• Discuss with other members of the team how the policies, standards and guidelines will affect own work
• Participate in audit where appropriate.

Person Specification

Qualifications

Essential

• Performers list Registration
• Full GMC registration
• Annual appraisal and revalidation
• Full clean driving licence and access to car
• Evidence of Tetanus, Polio, Diphtheria, MMR, BCG and Hep B immunity
• Satisfactory DBS check
• Satisfactory references
• Eligibility to work in the UK
• Excellent level of clinical knowledge
• Good understanding and experience of chronic disease management, and primary prevention and screening services
• Quality and Outcome Framework (QOF)
• Directed Enhanced Services
• Current knowledge of Department of Health guidelines/National Services Framework/Public Health guidelines
• Clinical and Information governance awareness
• Commitment to life-long learning
• Clinical audit to ensure evidence-based best practice
• Experience of working in a primary care environment
• Good communication skills, both written and verbal
• Computer literate including Microsoft Office programs i.e. Word/Excel
• Maintaining patient records at an acceptable standard
• Understanding of clinical coding
• Investigation and diagnostics skills
• Ability to work as a team member and independently
• Able to work in accordance with the GMC guidelines
• Effectively able to communicate and understand the needs of the patient
• Effective time management (planning and organising)
• Ability to follow clinical policy and procedure
• Kind, calm, flexible, approachable & friendly
• Sensitive and empathetic
• Good team working skills
• The ability to work under pressure
• Experience of working within a multi-disciplinary team
• An understanding, acceptance and adherence to the need for strict confidentiality
• Ability to use own judgement, resourcefulness and common sense
• Ability to work without direct supervision
• Ability to work independently and as part of a team
• Confident to ask for advice and support if you are unsure about anything
• Punctual and committed to supporting the team effort

Desirable

• Experience of delivering LES in Nottinghamshire
• Knowledge of Nottinghamshire ICB initiatives, including prescribing
• General understanding of the primary care contract
• An interest in a particular disease area and willingness to take a leadership role within it
• Knowledge of SystmOne
• Experience working in a large organisation
• Previous experience of teaching and assessing in clinical practice
• Producing and using clinical reports
• Experience of medicines management

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Castle Healthcare Practice

Address

50 – 60 Wilford Lane

West Bridgford

Nottingham

NG2 7SD

United Kingdom

Employer's website

https://www.castlehealthcarepractice.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Patient Services

• Point of contact for patients, both in person and via telephone
• Acknowledge patients courteously and ensure they are directed appropriately
• Handle patient enquiries sensitively, efficiently and appropriately, escalating where needed
• Remind patients to book appointments for additional tests required for onward referrals
• Taking payments, providing receipts and documenting payments for private work requests from patients and external organisations

Secretarial Administrator Duties

• Scan incoming correspondences received via post
• Import incoming correspondences received via letters email inbox
• Process incoming correspondence (electronic and hard copy)
• Actioning clinical, secretarial and admin scans from NOVA
• Process NOVA returns and uncontracted work letters
• Read code appropriately and accordingly in patient records
• Monitor and action emails received via admin, reports and letters email inboxes in a timely manner
• Monitor and action AccuRx responses from patients
• Process onward routine and 2WW referrals via eRS, email and letter
• Process A&G, prior approval and expedite requests
• Audits (2WW, patient DNAs)
• Compile paperwork for meetings and supervisors to review
• Action, update and/or compete tasks received via SystmOne in a timely manner
• Process SARs and iGPR requests from patients and external organisations (insurance companies, army medical etc)
• Process patient and external organisation non-NHS work requests (reports, GP letters, questionnaires etc)
• Online Access/Proxy Access record review
• Update patient records accurately and in line with practice processes
• Registration and deduction administrative task (pulling/filing notes, summarising, EDI Links, GP2GP Tasks etc)
• Initiate and follow death protocol when notified of a patient death
• Ensure outgoing mail is sent accordingly before post cut off times

Telephone and Communication

• Answer incoming calls promptly and professionally
• Advise and signpost patient appropriately
• Have working knowledge of the telephone system
• Liaise and communicate with patients, other staff and teams, other healthcare services and other external services clearly and effectively
• Transferring calls to appropriate staff or teams

Practice Support

• Support clinical and non-clinical staff with general office duties as required
• Work flexibly across both practice sites to meet service needs
• Support the practice teams during busy periods, including sickness or annual leave cover of work
• Assist in maintaining a safe, tidy, and welcoming work environment
• Any other tasks/duties allocated by managers

Confidentiality and Compliance

• Ensure patient data is recorded and maintained in accordance with GDPR and confidentiality requirements. Always maintaining strict confidentiality of patient information
• Adhere to practice policies, procedures, and NHS guidelines
• Participate in mandatory training and practice meetings

Person Specification

Knowledge and Skills

Essential

• Excellent communication and interpersonal skills
• Strong organisational, time management skills
• Strong attention to detail
• Flexibility to work across two sites
• Willingness to undertake training and development
• Commitment to equality, diversity, and patient-centred care

Desirable

• Understanding of safeguarding
• Understanding medical terminology
• Understanding of coding
• GDPR and data protection knowledge
• Knowledge of SystmOne, AccuRx, and ANIMA

Experience

Essential

• Strong customer service focus
• Ability to work effectively as part of a team
• Good IT skills, including the use of Microsoft Office
• Ability to manage workload effectively including multitasking in a busy environment

Desirable

• Previous experience working in a GP practice or healthcare setting
• Experience handling confidential information

Employer details

Employer name

Eleanor Cross Healthcare

Address

Gloucester Avenue

Northampton

NN4 8QF

United Kingdom

Employer's website

https://www.eleanorcrosshealthcare.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

JOB DESCRIPTION

Post

Practice Nurse

Salary Grade

Subject to experience

Reporting to

Senior Nurse

PURPOSE OF THE ROLE

To work as a Practice Nurse within the organisation taking responsibility for assessing the nursing needs of patients attending surgery with a broad range of long term

All duties and responsibilities to be carried out in accordance with protocols developed by the Nursing Team and in agreement with the Nurse Clinical lead.

To provide a high quality, evidence based easily accessible service for patients. To be able to time manage during clinics to ensure a seamless service that is delivered on time, as far is reasonably practical, to the patients.

To work with the Senior Nurses in liaisons with the site Team Leaders on a day to day basis and particularly with regard to arrangements for patient recall and review, holidays and rotas, and as a member of the surgery team.

MAIN DUTIES AND RESPONSIBILITIES

To provide treatment room nursing care. To include wound management, venepuncture, ear irrigation, ECG, routine injection and urinalysis.

To assess and treat minor illness and injury in accordance with protocols. To discharge or refer patients as appropriate.

To provide a triage service for patients, including by telephone, offering advice if appropriate in accordance with protocols.

To organise medication and wound dressings with a GP/Non Medical Prescriber as part of a plan of care for an individual patient as needed.

To assess those patients wishing to travel. To offer basic vaccination, malaria prophylaxis and advice about where to seek more specialist advice.

To provide contraceptive, sexual health, coil check and menopause advice and administer depo-provera injections according to protocol. To ensure patients are monitored appropriately depending on their chosen method of contraception or menopause treatment.

To provide a cervical screening service in accordance with the National Policy and local NHS recall system.

To be able to carry out routine swabs as part of a request by GP/ANP as required.

To provide childhood and adult immunisations in accordance with the British Vaccination Schedule.

To provide screening examinations e.g. new patient health check, elderly screening and lifestyle advice as requested by GP colleagues or as part of a recall system.

To visit patients in their homes to undertake work on behalf of the Practice as requested by the GP/Practice Nurse Manager.

To assist in the provision of care to those with long term conditions from the list below, according to skills, training and experience -

To take responsibility for maintaining the register and recall of patients with coronary heart disease within the surgery. To share the workload and responsibility with GPs for the care of these patients in accordance with the protocol.

To take responsibility for maintaining the register and recall of patients with asthma within the surgery. To share the workload and responsibility with GPs for the care of these patients in accordance with the protocol.

To take responsibility for maintaining the register and recall of patients with COPD within the surgery. To perform spirometry. To analyse and inform the GP of the results. To share the workload and responsibility with GPs for the care of these patients in accordance with the protocol.

To take responsibility for maintaining the register and recall of patients with diabetes within the surgery. To share the workload and responsibility with GPs for the care of these patients in accordance with the protocol.

To share the workload and responsibility with GPs for the care of patients with hypertension in accordance with the protocol.

In cases of co-morbidity, to work closely with the lead GP and Practice Nurse Manager, as appropriate in accordance with protocol and personal competencies.

Aside from any provision of chronic disease management care, to perform general medication reviews with patients.

To be responsible for the maintenance of accurate records, reflecting consultations and communications with patients. To ensure the careful labelling of specimens and printing of prescriptions.

To ensure nursing care is evidence based and evaluated appropriately. To undertake a role in research and audit, independently or in conjunction with other members of the team.

To act as a representative for Belvoir Health Group at CCG level, as delegated by Practice Nurse Manager

To take responsibility for the teaching and supervising of the Health Care Assistant, phlebotomists and Nursing students as required.

To attend designated meetings and relevant training courses keeping professionally up-to-date.

To be fully conversant with the in house complaints procedure. To be responsible for ensuring that patient queries and complaints are dealt with according to the procedures laid down by the Practice, adhering to the NHS Executive guidelines and requirements.

To make sure that the clinical room is kept tidy, and instruments are sterilised as required. To participate actively in Infection Control and Health and Safety audit.

Any other duties within the range and scope of this Job Specification as deemed necessary and appropriate to skill by the Practice Nurse Manager as the organisation and structure of the Nursing Team moves forward.

Cultural

LEARNING & DEVELOPMENT

Ensure continuing education, training and development is undertaken to meet role specific and governance guidelines for Continuing Professional Development.

Continue to develop soft skills and emotional intelligence in line with the requirements and culture and to uphold the values and culture of PartnersHealth.

BEHAVIOURS

Partners Health staff should strive towards the following behaviours to support their professional development and working life

Communicate appropriately and clearly and also know when to listen

Polite and professional at all times

Self- starting, inquisitive and determined

Organised, Structured and Purposeful

Diplomatic, Tactful, Emotionally Aware

Determined, Focused and Resilient

Self -Aware as an individual or part of a team

Happy to Contribute, Respectful, Adaptable

Eager to learn and seek the highest outcomes

Patient and outcome focused

Respectfully challenging and decisive

Know when to ask for help

Work Safely

Visible leadership and consistent management

ADMINISTRATION & GENERAL

As an employee of the PartnersHealth it is expected that you will take due diligence and care in regard to any information collected, recorded, processed or handled by you during the course of your work and that such information is collected, recorded, processed and handled in compliance with Practice requirements and instructions.

The post holder may be required to travel as part of their duties to other sites in the PCN

To work to the agreed standards, policies and procedures, values and beliefs of the organisation

The duties of this post are a guide to the range of responsibilities that may be required. These may change from time to time to meet the needs of the service and/or the development needs of the post holder. This job description will be revised regularly to take account of changes within the organisational structure and the practice business plan.

Person Specification

Experience

Essential

• Practical experience of working with others
• Experience of using own initiative

Desirable

• Experience of working within a Primary Care setting
• Practical experience of System one record keeping system

Skills

Essential

• Excellent communication skills (Written and Oral)
• IT skills
• Time Management and the ability to work to deadlines
• Conflict management
• Problem solving skills
• Interpersonal skills
• Car Driver

Behaviours

Essential

• Planning and organising
• Performing under pressure
• Adaptability
• Team working
• Self motivated
• Flexibility
• Confidentiality

Qualifications

Essential

• Good standard of general education
• Registered Nurse
• Membership of professional body
• 1 year post qualifying experience

Desirable

• Supervisory Management qualification
• Non Medical Prescriber

Knowledge

Desirable

• A detailed understanding of a General Practice environment
• Some working knowledge of staff motivation techniques
• An understanding of the GMS/PMS contract competency framework
• Some knowledge of the Practice clinical system

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

PartnersHealth

Address

Rivermead

Cotgrave

Nottingham

NG12 3UQ

United Kingdom

Employer's website

https://www.partnershealth.co.uk (Opens in a new tab)