Medical Jobs in East Midlands

University Hospitals of Leicester NHS Trust

Booking Centre Operative

University Hospitals of Leicester NHS Trust View all jobs

Leicestershire, Rutland and Northamptonshire, East Midlands

Permanent

GP/General Practitioner

GBP 25,272 per year

Posted 1 month(s) ago

Reference: 358-8201021-CSI

Job summary

X2 Full Time Positions at 37.5 Hours

X1 Part Time Position at 20 Hours

X1 Part Time Position at 15 Hours

At University Hospitals of Leicester, our Booking Centre Operatives are essential in shaping the beginning of our patient's journey.

We're looking for someone with experience in patient or customer service, with strong communication skills, an organised approach & willingness to help, who will bring a positive dynamic to our team.

As part of our team, you'll make sure every patient receives a great experience from the get go, creating a positive impression at every opportunity.

Answering all telephone calls in a prompt, clear and friendly manner
Transferring calls efficiently
Responding to patient enquiries
Ensuring patient details are captured accurately when booking appointments

Join our team and you'll discover why at University Hospitals of Leicester, we pride ourselves on providing the foundation for exciting, long-term careers. We'll continue to develop and expand your knowledge of Various Specialties to enable you to support with all customer enquiries, ensuring the highest levels of patient care are maintained.

If you have a passion for helping people, strong IT skills and an eye for detail, this may be the role for you. Call centre experience is an advantage.

Main duties of the job

Answering all patient incoming calls to the Booking Centre.
Dealing with patient written queries via Accurx.
Making outbound calls to support patients to attend their appointments.
Make appointments for GP blood tests.
Point of contact for various specialties in UHL.
Cancelling and rebooking appointments.

About us

Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030).

We have four primary goals:

high-quality care for all,
being a great place to work,
partnerships for impact, and
research and education excellence

And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities.

Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:

we are compassionate,
we are proud,
we are inclusive, and
we are one team

This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.

About the University Hospitals of Leicester NHS Trust:

https://www.uhleicester.nhs.uk

Details

Date posted

21 August 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£25,272 a year per annum and pro rata

Contract

Fixed term

Duration

9 months

Working pattern

Full-time, Part-time

Reference number

358-8201021-CSI

Job locations

The Laurels Bungalow

Glenfield Hospital

Leicester

LE3 9QP

United Kingdom

Job description

Job responsibilities

To provide excellentpatient care whilst answering telephones in a polite and courteous manner in line with departmental standards.

To be responsible for utilising the Hospital Booking Systems in order to carry out a variety of functions, including -

Validating patient demographic details and updating as necessary
Making, changing or cancelling outpatient appointments
Updating computerised records of patient information in line with departmental and hospital policies and procedures.
Understanding all information contained on the system to assist patients and staff with queries on the telephone
To ensure that the department's Accurx inbox is checked and actioned in order of priority in accordance with departmental standards.
To use initiative, discretion and diplomacy and act in such a manner as to maintain and protect patient confidentiality at all times.
To have a working knowledge of booking rules specific to each clinic in line with national targets. To escalate any capacity issues to the capacity management team as necessary.
To ensure that the department SMS replies are checked and action in order of priority in accordance with departmental standards.
To provide a central point of enquiry for General Practitioners, Secretaries, Administration staff, other hospitals and patients regarding enquiries/issues.
To continue striving to improve the service, making suggestions to the Team Leader as necessary.

To actively participate in the sharing of skills and experience, aiding the spread of good practice throughout the team.

To be responsible for the cover of sickness and absence amongst team members, ensuring the service is maintained at the required level.

To attend in-service training or meetings as directed by the Team Leader to ensure that skills and knowledge are kept up-to-date and appropriate to the post.

To undertake any other duties in line with the grade as directed by the Team Leader.

Job description

Job responsibilities

To provide excellentpatient care whilst answering telephones in a polite and courteous manner in line with departmental standards.

To be responsible for utilising the Hospital Booking Systems in order to carry out a variety of functions, including -

Validating patient demographic details and updating as necessary
Making, changing or cancelling outpatient appointments
Updating computerised records of patient information in line with departmental and hospital policies and procedures.
Understanding all information contained on the system to assist patients and staff with queries on the telephone
To ensure that the department's Accurx inbox is checked and actioned in order of priority in accordance with departmental standards.
To use initiative, discretion and diplomacy and act in such a manner as to maintain and protect patient confidentiality at all times.
To have a working knowledge of booking rules specific to each clinic in line with national targets. To escalate any capacity issues to the capacity management team as necessary.
To ensure that the department SMS replies are checked and action in order of priority in accordance with departmental standards.
To provide a central point of enquiry for General Practitioners, Secretaries, Administration staff, other hospitals and patients regarding enquiries/issues.
To continue striving to improve the service, making suggestions to the Team Leader as necessary.

To actively participate in the sharing of skills and experience, aiding the spread of good practice throughout the team.

To be responsible for the cover of sickness and absence amongst team members, ensuring the service is maintained at the required level.

To attend in-service training or meetings as directed by the Team Leader to ensure that skills and knowledge are kept up-to-date and appropriate to the post.

To undertake any other duties in line with the grade as directed by the Team Leader.

Person Specification

Commitment to Trust Values and Behaviours

Essential

Must be able to demonstrate behaviours consistent with the Trust's Values and Behaviours

Training & Qualifications

Essential

GCSE or equivalent English Language & Math Accurate Keyboard Skills

Desirable

RSA II or equivalent word processing NVQ (Customer Based) Level 2

Experience

Essential

Approximately 2 years in a busy office environment, including telephone answering duties

Desirable

NHS experience of booking hospital appointments. Working knowledge of hospital systems. Call Centre/Switchboard

Communication and relationship skills

Essential

Excellent telephone manner & communication skills Initiative, diplomacy, negotiating
Ability to prioritise and organise workload Team work

Analytical & Judgement skills

Essential

Good level of literacy Numeracy evidenced in application

Desirable

NHS booking guidelines and referral to treatment polic

Planning & Organisation skills

Essential

To be able undertake tasks within deadlines and targets

Skills

Essential

Able to work independently as well as part of a team

Other requirements specific to the role

Essential

Confidentiality
Flexibility

Equality, Diversity and Inclusion

Essential

Able to demonstrate a commitment to and understanding of the importance of treating all individuals with dignity and respect appropriate to their individual needs
All staff are expected to engage in compassionate and inclusive leadership in the provision of high quality care and interactions with others

Person Specification

Commitment to Trust Values and Behaviours

Essential

Must be able to demonstrate behaviours consistent with the Trust's Values and Behaviours

Training & Qualifications

Essential

GCSE or equivalent English Language & Math Accurate Keyboard Skills

Desirable

RSA II or equivalent word processing NVQ (Customer Based) Level 2

Experience

Essential

Approximately 2 years in a busy office environment, including telephone answering duties

Desirable

NHS experience of booking hospital appointments. Working knowledge of hospital systems. Call Centre/Switchboard

Communication and relationship skills

Essential

Excellent telephone manner & communication skills Initiative, diplomacy, negotiating
Ability to prioritise and organise workload Team work

Analytical & Judgement skills

Essential

Good level of literacy Numeracy evidenced in application

Desirable

NHS booking guidelines and referral to treatment polic

Planning & Organisation skills

Essential

To be able undertake tasks within deadlines and targets

Skills

Essential

Able to work independently as well as part of a team

Other requirements specific to the role

Essential

Confidentiality
Flexibility

Equality, Diversity and Inclusion

Essential

Able to demonstrate a commitment to and understanding of the importance of treating all individuals with dignity and respect appropriate to their individual needs
All staff are expected to engage in compassionate and inclusive leadership in the provision of high quality care and interactions with others

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

University Hospitals of Leicester NHS Trust

Address

The Laurels Bungalow

Glenfield Hospital

Leicester

LE3 9QP

United Kingdom

Employer's website

https://www.jobsatleicestershospitals.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

University Hospitals of Leicester NHS Trust

Address

The Laurels Bungalow

Glenfield Hospital

Leicester

LE3 9QP

United Kingdom

Employer's website

https://www.jobsatleicestershospitals.nhs.uk/ (Opens in a new tab)

Lister House Surgery

PCCO PCN First Contact Physiotherapist

Lister House Surgery View all jobs

Derbyshire and Nottinghamshire, East Midlands

Permanent

GP/General Practitioner

Posted 1 month(s) ago

Reference: A5287-26-0030

Job summary

An exciting opportunity has arisen for a first contact physiotherapist practitioner to join our forward-thinking, multidisciplinary team and support PCCO Primary Care Network.

We have a well-developed MSK team, comprised of three GPs with a specialist interest in MSK and three senior physiotherapists. The post holder will manage a complex caseload of patients, working independently to assess, diagnose and manage patient's musculoskeletal problems.

This physiotherapist will be given the opportunity to become an advanced practitioner using their own special interests, a clinical case load and being hands on in group work.

At PCCO PCN, you will be given the agency to work as an independent professional, working with the PCN management team to analyse both qualitative and quantitative data to identify areas of need within our population and formulate plans and projects to create support pathways for these patients. You will also receive referrals from other PCN and practice members to provide 1-2-1 support to patients who require an MSK assessment.

You will have access to clinical supervision from one of our Clinical Directors and support from the rest of our PCN and practice teams. You will work closely with GPs, community services, the city MSK service, EMAS, Social Care, Practice staff and wider MDTs.

Main duties of the job

The post holder will be given the autonomy to specialise in specific health conditions in line with population health analysis and work with the wider MDT for conditions such as chronic pain.

If you have a specialism, such as chronic pain, chronic back pain or in tackling health inequalities, this will be considered as an advantage, and we would love to hear about what you believe you could personally bring to our PCN.

About us

We are a very friendly GP Practice with over 70 years of history, led by a stable, forward thinking partnership that is ready to embrace the new look primary care. We have 4 sites and over 47000 patients spread across the city of Derby

We seek someone who is keen to become part of a growing supportive team and is looking to work in an ambitious place that is constantly looking for development opportunities.

In return Lister House Surgery will off you the following benefits:

Generous Holiday Entitlement
NHS Pension Scheme
Access to a variety of NHS Discounts

If you are proactive, enthusiastic and person-centred, then we would love to hear from you. We're ideally looking for full time, but are open to considering requests for part time and offer flexible and/or compressed working hours.

For an informal chat, before applying, please contact HR using [email protected] who can put you in touch with our management team.

Details

Date posted

20 August 2026

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working, Compressed hours

Reference number

A5287-26-0030

Job locations

207 St Thomas Road

Pear Tree

Derby

DE23 8RJ

United Kingdom

Oakwood Medical Centre

Danebridge Crescent

Oakwood

Derby

DE212HT

United Kingdom

Coleman Health Centre

Coleman Street

Derby

DE248NH

United Kingdom

Lister House Surgery

Fellow Lands Way

Chellaston

Derby

DE73 6SW

United Kingdom

Job description

Job responsibilities

Please view the attached Job Description and Person Specification document for full details regarding this post.

When completing your application, please ensure that you clearly demonstrate how you meet the role criteria.

Job description

Job responsibilities

Please view the attached Job Description and Person Specification document for full details regarding this post.

When completing your application, please ensure that you clearly demonstrate how you meet the role criteria.

Person Specification

Skills

Essential

Excellent communication/ interpersonal skills
Effective team worker
Demonstrates leadership qualities
Advanced level of specialist clinical & reasoning skills in MSK commensurate with the grade
Advanced level of specialist manual therapy assessment and treatment skills
Presentation and teaching skills
Excellent time management & organisation skills
Intermediate level IT skills
Can work independently
Critical appraisal skills

Desirable

Previous clinical leadership role
Regular user of IT

Abilities/Knowledge

Essential

Able to motivate others
Able to manage staff & patients
Knowledge of management issues and Clinical Governance
Patient focused
Able to work as an autonomous practitioner
Able to cope with unpredictable, competing demands for attention
Specialist advanced knowledge of musculoskeletal physiotherapy

Desirable

Implemented national guidelines e.g.: NICE, profession specific clinical guidelines.

Experience

Essential

Demonstrates understanding of, and conforms to, relevant standards of practice
Minimum of 5 years clinical experience.
Solid base of specialised experience in relevant areas.
Understanding of the implications of national priorities for the team and/or service
Understanding of the process for effective resource utilisation

Desirable

Service development
Previous experience at band 7

Other Requirements

Essential

Satisfactory attendance record
Assessed as fit for the post by Occupational Health
Able to frequently apply intense concentration
Able to carry out moderate to intense physical effort throughout the work period
Enhanced DBS
Satisfactory references
Legally entitled to work in UK
Car owner/driver

Desirable

Member of relevant Special Interest or Clinical Interest Group

Qualifications

Essential

Registered with Health Care Professions Council (HCPC)
BSc (Hons) Physio or equivalent
Able to demonstrate in practice portfolio experience in core physiotherapy and MSK physiotherapy
Member of the Chartered Society of Physiotherapy (CSP)

Desirable

May hold or be working towards a prescribing qualification
Basic level management/leadership training
May hold or be working towards an injection qualification

Person Specification

Skills

Essential

Excellent communication/ interpersonal skills
Effective team worker
Demonstrates leadership qualities
Advanced level of specialist clinical & reasoning skills in MSK commensurate with the grade
Advanced level of specialist manual therapy assessment and treatment skills
Presentation and teaching skills
Excellent time management & organisation skills
Intermediate level IT skills
Can work independently
Critical appraisal skills

Desirable

Previous clinical leadership role
Regular user of IT

Abilities/Knowledge

Essential

Able to motivate others
Able to manage staff & patients
Knowledge of management issues and Clinical Governance
Patient focused
Able to work as an autonomous practitioner
Able to cope with unpredictable, competing demands for attention
Specialist advanced knowledge of musculoskeletal physiotherapy

Desirable

Implemented national guidelines e.g.: NICE, profession specific clinical guidelines.

Experience

Essential

Demonstrates understanding of, and conforms to, relevant standards of practice
Minimum of 5 years clinical experience.
Solid base of specialised experience in relevant areas.
Understanding of the implications of national priorities for the team and/or service
Understanding of the process for effective resource utilisation

Desirable

Service development
Previous experience at band 7

Other Requirements

Essential

Satisfactory attendance record
Assessed as fit for the post by Occupational Health
Able to frequently apply intense concentration
Able to carry out moderate to intense physical effort throughout the work period
Enhanced DBS
Satisfactory references
Legally entitled to work in UK
Car owner/driver

Desirable

Member of relevant Special Interest or Clinical Interest Group

Qualifications

Essential

Registered with Health Care Professions Council (HCPC)
BSc (Hons) Physio or equivalent
Able to demonstrate in practice portfolio experience in core physiotherapy and MSK physiotherapy
Member of the Chartered Society of Physiotherapy (CSP)

Desirable

May hold or be working towards a prescribing qualification
Basic level management/leadership training
May hold or be working towards an injection qualification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Lister House Surgery

Address

207 St Thomas Road

Pear Tree

Derby

DE23 8RJ

United Kingdom

Employer's website

https://www.listerhousesurgery.co.uk/ (Opens in a new tab)

Employer details

Employer name

Lister House Surgery

Address

207 St Thomas Road

Pear Tree

Derby

DE23 8RJ

United Kingdom

Employer's website

https://www.listerhousesurgery.co.uk/ (Opens in a new tab)

Park House Medical Centre

Part-Time Receptionist (Care Coordinator)

Park House Medical Centre View all jobs

Derbyshire and Nottinghamshire, East Midlands

Permanent

GP/General Practitioner

GBP 12 per year

Posted 1 month(s) ago

Reference: A0567-26-0011

Job summary

Join Our Friendly Team at Jubilee Park Medical Partnership

Are you a people person with a passion for helping others? Do you thrive in a fast-paced, supportive environment? We would love to have you on board! Jubilee Park Medical Partnership is a welcoming GP practice serving 12,300 patients across two sites in Carlton and Lowdham. Were looking for an enthusiastic, flexible, and friendly team member to join our Care Coordination Team.

What's in it for you:

A caring, supportive, and fun team
A role where no two days are the same
Training to help you feel confident
The chance to make a real difference

Available Positions:

25 Hours/Week

Monday: 8:00 AM 1:00 PM(Every 3rd week 3:00 PM 8:00 PM)
Tuesday:8:00 AM 1:00 PM
Wednesday: 8:00 AM 1:00 PM
Thursday: 1:30 PM 6:30 PM
Friday:8:00 AM 1:00 PM
Some weekend work may be required across both sites.

Why Join Us:

Be part of a supportive and fun team
Make a difference every day
Comprehensive training
A fulfilling and rewarding role

Apply today and become part of the Jubilee Park family! Interviews will be held on Friday 29th May 2026.

Main duties of the job

Join Our Front Desk Team as a Care Coordinator

As the first point of contact for our patients, youll be the friendly face and reassuring voice they rely on. Youll be at the heart of our practice, ensuring everything runs smoothly by:

Welcoming patients with warmth and assisting them in person or over the phone
Handling reception and administrative duties with ease and professionalism
Collaborating with healthcare professionals to provide seamless care
Managing patient appointments and directing them to the appropriate services
Offering exceptional customer service with a positive, problem-solving mindset

This role is perfect for someone who loves helping others, thrives in a fast-paced environment, and enjoys being part of a dynamic team!

About us

Why Join Jubilee Park Medical Partnership

At Jubilee Park Medical Partnership we pride ourselves on being a friendly caring and supportive practice providing top quality care to twelve thousand three hundred patients across our two sites in Carlton and Lowdham

We are more than just a team we are a family that works hard supports each other and always puts patients first. You will be joining a dedicated and hardworking group of professionals who are passionate about making a difference every day

Who Makes Up Our Team

Our amazing practice team includes

GP Partners and Salaried GPs leading the way in patient care
Advanced Nurse Prescriber and Nurse Prescribers providing expert medical support
Practice Nurses and Healthcare Assistants offering compassionate hands on care
Reception/Care Coordination Team the friendly first point of contact for patients
Administration and Management Team keeping everything running smoothly

Come and be part of a practice that truly values its team and the difference they make.

Details

Date posted

20 August 2026

Pay scheme

Other

Salary

£12.71 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A0567-26-0011

Job locations

61 Burton Road

Carlton

Nottingham

NG4 3DQ

United Kingdom

Francklin Road

Lowdham

Nottingham

NG14 7BG

United Kingdom

Job description

Job responsibilities

To be responsible for undertaking a wide range of reception duties and the provision of general support to the multidisciplinary team. Duties can include but are not limited to, greeting and directing patients, effective use of the appointment system, booking appointments, processing of information and assisting patients as required. To act as the central point of contact for patients, the distribution of information, messages and enquiries for the clinical team, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers.

Flexibility to work across sites is essential.

Please read the attached Job Description and Person Specification.

Interviews will take place on Friday 11th September 2026

Job description

Job responsibilities

To be responsible for undertaking a wide range of reception duties and the provision of general support to the multidisciplinary team. Duties can include but are not limited to, greeting and directing patients, effective use of the appointment system, booking appointments, processing of information and assisting patients as required. To act as the central point of contact for patients, the distribution of information, messages and enquiries for the clinical team, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers.

Flexibility to work across sites is essential.

Please read the attached Job Description and Person Specification.

Interviews will take place on Friday 11th September 2026

Person Specification

Qualifications

Essential

Educated to GCSE level or equivalent
GCSE Mathematics & English (C or above)

Desirable

Customer service qualification (NVQ) or equivalent
NVQ Level 2 in Health and Social Care

Skills

Essential

Excellent communication skills (written and oral)
Strong IT skills
Clear, polite telephone manner
Competent in the use of Office and Outlook
Effective time management (Planning & Organising)
Ability to work as a team member and autonomously
Good interpersonal skills
Problem solving & analytical skills
Ability to follow policy and procedure

Desirable

SystmOne user skills

Knowledge

Essential

An understanding of a General Practice reception environment

Experience

Essential

Experience of working with the general public
Experience of administrative duties

Desirable

Experience of working in a health care setting

Personal Qualities

Essential

Polite and confident
Flexible and cooperative
Motivated
Forward thinker
High levels of integrity and loyalty
Sensitive and empathetic in distressing situations
Ability to work under pressure

Other

Essential

Flexibility to work outside of core office hours
Disclosure Barring Service (DBS) check

Desirable

Own Transport

Person Specification

Qualifications

Essential

Educated to GCSE level or equivalent
GCSE Mathematics & English (C or above)

Desirable

Customer service qualification (NVQ) or equivalent
NVQ Level 2 in Health and Social Care

Skills

Essential

Excellent communication skills (written and oral)
Strong IT skills
Clear, polite telephone manner
Competent in the use of Office and Outlook
Effective time management (Planning & Organising)
Ability to work as a team member and autonomously
Good interpersonal skills
Problem solving & analytical skills
Ability to follow policy and procedure

Desirable

SystmOne user skills

Knowledge

Essential

An understanding of a General Practice reception environment

Experience

Essential

Experience of working with the general public
Experience of administrative duties

Desirable

Experience of working in a health care setting

Personal Qualities

Essential

Polite and confident
Flexible and cooperative
Motivated
Forward thinker
High levels of integrity and loyalty
Sensitive and empathetic in distressing situations
Ability to work under pressure

Other

Essential

Flexibility to work outside of core office hours
Disclosure Barring Service (DBS) check

Desirable

Own Transport

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Park House Medical Centre

Address

61 Burton Road

Carlton

Nottingham

NG4 3DQ

United Kingdom

Employer's website

https://www.thejubileepractice.co.uk/ (Opens in a new tab)

Employer details

Employer name

Park House Medical Centre

Address

61 Burton Road

Carlton

Nottingham

NG4 3DQ

United Kingdom

Employer's website

https://www.thejubileepractice.co.uk/ (Opens in a new tab)

Leicestershire Partnership NHS Trust

Primary Application & Change Support Officer

Leicestershire Partnership NHS Trust View all jobs

Leicestershire, Rutland and Northamptonshire, East Midlands

Permanent

GP/General Practitioner

GBP 32,073 - 39,043 per year

Posted 1 month(s) ago

Reference: 007025

Job summary

Please note: these roles are based at Haylock House, Northampton.

We are recruiting two Training, Application & Change Support Officers to join our Digital Team, supporting GP practices and primary care services in the effective use of clinical systems and digital tools.

The successful candidates will deliver training, application support and user guidance to clinical and administrative staff, helping them work safely and efficiently. Responsibilities include supporting digital change initiatives, maintaining documentation and training materials, and assisting with configuration checks, data quality improvements and testing of new functionality and processes.

About You

You will have experience working in a primary care setting and a good understanding of general practice workflows. You will be confident delivering training, resolving system queries and supporting a wide range of users. Strong communication skills, adaptability and a customer-focused approach are essential.

Additional Information

This is an office-based role requiring attendance on site at least three days per week. Travel across the locality is required to deliver training, provide support and assist with change activity.

For further information, please contact [email protected].

Main duties of the job

Provide application support for clinical and business systems, diagnosing issues, resolving user queries and explaining technical information to non-technical users. Record activity accurately, contribute to knowledge resources and support service improvement initiatives, liaising with senior teams and suppliers when required.

Deliver training through classroom, virtual, e-learning and one-to-one methods. Maintain training materials, support staff in the effective use of digital systems, assist with onboarding, and produce clear user guidance and quick-reference resources.

Support digital change programmes by communicating system updates, upgrades and downtime information, assisting with user readiness, attending user groups and gathering feedback following implementations.

Undertake system administration activities, including configuration checks, testing, upgrades and data quality improvement work. Maintain accurate records, support reporting, identify recurring issues and contribute to continuous improvement.

Maintain mandatory training and professional standards, support audits and incident reviews, promote equality and safe working practices, participate in on-call rotas, and deputise for the Team Leader when required.

About us

We may close the advert early, if we receive a sufficient number of applicants, so please apply as soon as possible.

Leicestershire Partnership NHS Trust (LPT) provides a range of community health, mental health and learning disability services for people of all ages. Delivered through over 100 settings from inpatient wards to out in the community, our 6,500 staff serve over 1 million people living in Leicester, Leicestershire and Rutland.

We aim to develop a workforce that reflects our community. We actively implement equal opportunities in employment and service delivery and seek people who share our commitment. We strongly encourage applications from all sections of the community, particularly from underrepresented groups.

Details of our benefits, leadership behaviours and other important information can be found in the Information for Applicants, please view the supporting documents.

We will consider requests to work alternative hours or varied working patterns in line with our flexible working policy.

For all substantive roles, new staff (excluding medical staff) are appointed subject to a 6-month probationary period (see Probation Policy).

All jobs will require permission to work in the UK.

For all jobs the cost of any DBS disclosure required will be met by the individual. This will be deducted from salary once started.

Applicants at risk within the local NHS who meet essential criteria will have preference for interview.

Details

Date posted

19 August 2026

Pay scheme

Agenda for change

Band

Band 5

Salary

£32,073 to £39,043 a year

Contract

Permanent

Working pattern

Full-time

Reference number

007025

Job locations

Gwendolen House

Gwendolen Road

Leicester

Leicestershire

LE5 4QF

United Kingdom

Job description

Job responsibilities

If you like what you've read and would like more information on the duties and responsibilities of this role, please click onto “Apply for this job” and you will be re-directed to our vacancies page where you can review the job description and person specification.

Job description

Job responsibilities

If you like what you've read and would like more information on the duties and responsibilities of this role, please click onto “Apply for this job” and you will be re-directed to our vacancies page where you can review the job description and person specification.

Person Specification

Qualifications

Essential

Please click onto Apply for this job and you will be re-directed to our vacancies page where you can review the job description and person specification. This document outlines the full range of criteria that are required for the role. In your application, you can state how you meet the criteria in the job description and person specification.

Experience

Essential

Please click onto Apply for this job and you will be re-directed to our vacancies page where you can review the job description and person specification. This document outlines the full range of criteria that are required for the role. In your application, you can state how you meet the criteria in the job description and person specification.

Person Specification

Qualifications

Essential

Please click onto Apply for this job and you will be re-directed to our vacancies page where you can review the job description and person specification. This document outlines the full range of criteria that are required for the role. In your application, you can state how you meet the criteria in the job description and person specification.

Experience

Essential

Please click onto Apply for this job and you will be re-directed to our vacancies page where you can review the job description and person specification. This document outlines the full range of criteria that are required for the role. In your application, you can state how you meet the criteria in the job description and person specification.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Leicestershire Partnership NHS Trust

Address

Gwendolen House

Gwendolen Road

Leicester

Leicestershire

LE5 4QF

United Kingdom

Employer's website

https://www.leicspart.nhs.uk/jobs/ (Opens in a new tab)

Employer details

Employer name

Leicestershire Partnership NHS Trust

Address

Gwendolen House

Gwendolen Road

Leicester

Leicestershire

LE5 4QF

United Kingdom

Employer's website

https://www.leicspart.nhs.uk/jobs/ (Opens in a new tab)

Nottingham City General Practice Alliance

Salaried GP

Nottingham City General Practice Alliance View all jobs

Derbyshire and Nottinghamshire, East Midlands

Permanent

GP/General Practitioner

GBP 10,300 - 11,075 per year

Posted 1 month(s) ago

Reference: GPA-8229463

Job summary

We are looking for motivated, enthusiastic GPs to join our expanding practice teams across locations in Nottingham City. We actively encourage GP input into delivery and development of forward thinking, patient centred services.

Bilborough Medical Centre & Grange Farm Medical Centre are in the West of the City, serving a very deprived area of Nottingham. They have a more traditional population with significant health problems and complex needs. The practices are developing and embedding innovative multidisciplinary team working and intend to expand this further to include many of the new ARRS roles. Grange Farm provides a lead care home role for Aspire PCN.

Main duties of the job

Ourvacancies are fora variety ofsessions per weekacross our practice sites.

Our practiceswork to Safe practice guidelines and have undertaken the GP Improvement Programme to look at ways to improve processes and effective systemswithin our practices.

Nottingham City has regular Protected Learning Time events 10 times per year on a Tuesday afternoon, alternating between in-house learning activities and external teaching topics.

Our GP sessions are 4 hour 15 minutes, and timetabled to provide15-minuteappointments, protected clinical administrationtime,and whererequiredadditionalprotected time for activities such as ARRS/ AHP staff debriefing and other clinical meetings. All practices hold clinical team meetings and ad hoc peer support catch upsfor staff development.

Successful candidates will manage a caseload, including duty doctor responsibilitiesand deal with a wide range of health needs in a primary care setting, ensuring the highest standards of care for all.They will bean integral part ofNottingham City General Practice Alliance (NCGPA)which willprovideopportunities forskills development andcareer progression such as developing special interests in clinical, educational, training or research areas.

NCGPA has introduced total triage to improve access to appropriate services, enabling patients to access the right service first time. You will be part of developing and running the triage system with support from the practice and wider team.

About us

Candidates will alsohave the opportunity todevelop clinicaland manageriallead areas within the practices such as safeguardingandclinical governance.

Part of theNCGPA's new strategy isalsoto developteaching and training opportunitiesinallitspractices.

NCGPA is a GP Federation of37memberpractices in Nottingham City,which started in April 2016andprovides services forpatientsacross the city. Our vision is to:

Provide high quality care and health outcomesfor all.

Address deprivation and acknowledge diversity and health inequalitiesin the city.

Develop an effective and sustainable workforce now and into the future.

An expandingarea of our activity is direct practice contract provision. All4practices are active members of their respective PCNs and are keen to develop teaching,training,and research interests.As part of the NCGPA family we are committed to providing mentorship and support for GPs at all stages of their career.

NCGPA has developed strong links across the CityPlace BasedPartnership (PBP) working closely withCommunity and Secondary City Health Provider colleagues,Public Health, localgovernment,andthevoluntary care sector. Addressing the health inequalities present across the city is a key strategicobjectiveof ours.

Details

Date posted

19 August 2026

Pay scheme

Hospital medical and dental staff

Grade

Doctor - other

Salary

Depending on experience £10,300 - £11,075 per session dependent on experience

Contract

Permanent

Working pattern

Part-time

Reference number

GPA-8229463

Job locations

Grange Farm Medical Centre

17a Tremayne Road, Bilborough

Nottingham

NG8 4HQ

United Kingdom

Job description

Job responsibilities

Please see the attached job description for more information regarding this role as well as role requirements.

Job description

Job responsibilities

Please see the attached job description for more information regarding this role as well as role requirements.

Person Specification

Qualifications

Essential

GMC Registered, not subject to suspension Qualified General Practitioner Currently on a CCG performers list Clear enhanced DBS check UK work permit (if required)

Desirable

Evidence of CPD Bonus: DFSRFH & competence in coil and implant insertion Joint injections Work as a GPWSI Minor surgery skills

Experience

Essential

Experience of working in UK General Practice

Desirable

Experience or interest in becoming an educational or clinical supervisor of GP registrars Teaching medical students
Experience of/interest in mental health Delivery of clinical audit QOF management

Knowledge

Essential

QOF & Enhanced Services

Desirable

The challenges facing the NHS

Person Specification

Qualifications

Essential

GMC Registered, not subject to suspension Qualified General Practitioner Currently on a CCG performers list Clear enhanced DBS check UK work permit (if required)

Desirable

Evidence of CPD Bonus: DFSRFH & competence in coil and implant insertion Joint injections Work as a GPWSI Minor surgery skills

Experience

Essential

Experience of working in UK General Practice

Desirable

Experience or interest in becoming an educational or clinical supervisor of GP registrars Teaching medical students
Experience of/interest in mental health Delivery of clinical audit QOF management

Knowledge

Essential

QOF & Enhanced Services

Desirable

The challenges facing the NHS

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Nottingham City General Practice Alliance

Address

Grange Farm Medical Centre

17a Tremayne Road, Bilborough

Nottingham

NG8 4HQ

United Kingdom

Employer's website

https://www.ncgpa.org.uk/ (Opens in a new tab)

Employer details

Employer name

Nottingham City General Practice Alliance

Address

Grange Farm Medical Centre

17a Tremayne Road, Bilborough

Nottingham

NG8 4HQ

United Kingdom

Employer's website

https://www.ncgpa.org.uk/ (Opens in a new tab)

The Parks Medical Practice

Administrator

The Parks Medical Practice View all jobs

Leicestershire, Rutland and Northamptonshire, East Midlands

Permanent

GP/General Practitioner

Posted 1 month(s) ago

Reference: A5452-26-0022

Job summary

We are looking for an organised, professional and friendly individual to join our busy GP practice. The role involves providing high quality administrator for both Private & NHS support to Senior Partner and clinicians, managing correspondence, booking appointments, handling patient enquiries and ensuring smooth day to day operations. You may be required to work at any one of our 6 sites

The ideal candidate will have excellent communication skills, strong attention to detail, the ability to prioritise a varied workload, and confidence using clinical IT systems. Previous experience in a medical or administrative role is desirable but not essential for the right candidate.

If you are proactive, reliable and committed to delivering excellent patient care, wed love to hear from you.

Main duties of the job

Duties can include, but are not limited to, the processing of information (electronic and hard copy) in a timely manner, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers in accordance with current policies. Furthermore, duties can also include keeping diary of Senior GP, taking minutes of meetings, supporting the administration and receptionist teams as required.

The post-holder will be an integral part of the general practice team.

About us

We are a group of six GP practices covering Danes Camp, Rillwood, and The Parks Medical Centre. As an accredited training and research hub, we are committed to developing the next generation of healthcare professionals. Our clinical and administrative teams across all sites play an active role in supporting GP registrars, medical and nursing students, and contributing to both ongoing and newly emerging research programmes. Together, we strive to deliver high quality, forward thinking, and patient centred care.

Details

Date posted

19 August 2026

Pay scheme

Other

Salary

Depending on experience Subject to experience

Contract

Permanent

Working pattern

Full-time

Reference number

A5452-26-0022

Job locations

Danes Camp Surgery

Rowtree Road

Northampton

NN40NY

United Kingdom

Park Slope Surgery

32 Stoke Road

Blisworth

Northampton

NN73BT

United Kingdom

Job description

Job responsibilities

The following are the core responsibilities of the Administrator role in delivering health services. There may be, on occasion, a requirement to carry out other tasks.

- Type letters, reports and associated documentation as required and within the specified timescales as appropriate.

- Liaise with external agencies such as hospitals and community services, ensuring administration of Private Services.

- Manage all enquiries in an effective manner

- Scan documentation and attach scanned documents to patients healthcare records

- Answer incoming phone calls, transferring calls or dealing with the callers request appropriately

- Manage all administrative queries as necessary

- Support all clinical staff with general administrative tasks as requested

- Maintain a clean, tidy, effective working area at all times

- Be an integral part of the general practice team

-Be aware of duties and responsibilities regarding current legislation and adhere to practice policies.

- Contribute to and embrace the spectrum of clinical governance

- Attend a formal appraisal with their manager at least every 12 months.

Job description

Job responsibilities

The following are the core responsibilities of the Administrator role in delivering health services. There may be, on occasion, a requirement to carry out other tasks.

- Type letters, reports and associated documentation as required and within the specified timescales as appropriate.

- Liaise with external agencies such as hospitals and community services, ensuring administration of Private Services.

- Manage all enquiries in an effective manner

- Scan documentation and attach scanned documents to patients healthcare records

- Answer incoming phone calls, transferring calls or dealing with the callers request appropriately

- Manage all administrative queries as necessary

- Support all clinical staff with general administrative tasks as requested

- Maintain a clean, tidy, effective working area at all times

- Be an integral part of the general practice team

-Be aware of duties and responsibilities regarding current legislation and adhere to practice policies.

- Contribute to and embrace the spectrum of clinical governance

- Attend a formal appraisal with their manager at least every 12 months.

Person Specification

Qualifications

Essential

- A good standard of education, with an expectation of having both GCSE Maths and English at Grade C or above, or Functional Skills Level 2 in Maths and English

Desirable

Experience of working in a healthcare setting

Experience

Essential

- Excellent communication skills and effective in communicating and understanding patient needs
- Experience of working with the general public
- Experience of administrative duties
- Competent in the use of MS Office and Outlook
- must be DBS check

Desirable

Experience of working in a GP Practice

Person Specification

Qualifications

Essential

- A good standard of education, with an expectation of having both GCSE Maths and English at Grade C or above, or Functional Skills Level 2 in Maths and English

Desirable

Experience of working in a healthcare setting

Experience

Essential

- Excellent communication skills and effective in communicating and understanding patient needs
- Experience of working with the general public
- Experience of administrative duties
- Competent in the use of MS Office and Outlook
- must be DBS check

Desirable

Experience of working in a GP Practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Parks Medical Practice

Address

Danes Camp Surgery

Rowtree Road

Northampton

NN40NY

United Kingdom

Employer's website

https://www.theparksmedicalpractice.co.uk/ (Opens in a new tab)

Employer details

Employer name

The Parks Medical Practice

Address

Danes Camp Surgery

Rowtree Road

Northampton

NN40NY

United Kingdom

Employer's website

https://www.theparksmedicalpractice.co.uk/ (Opens in a new tab)

Greenfields Medical Practice

Advanced nurse/Clinical Practitioner

Greenfields Medical Practice View all jobs

Derbyshire and Nottinghamshire, East Midlands

Permanent

GP/General Practitioner

Posted 1 month(s) ago

Reference: A4604-26-0004

Job summary

We are looking for an enthusiastic and motivated Advanced Nurse/Clinical Practitioner to join our friendly, supportive, and experienced multidisciplinary team. This is an excellent opportunity to work in a well-established GP practice where high-quality patient care, teamwork, and professional development are valued.

You will work alongside experienced GPs, nurses, pharmacist, and an efficient administrative team to provide autonomous, patient-centred care in a collaborative environment.

Our practice provides a welcoming and supportive workplace, with free on-site parking and excellent public transport links, being conveniently located close to a tram station. If you are looking to join a practice where your contribution is recognised and you can make a real difference to the local community, we would be delighted to hear from you.

Main duties of the job

The following are the core responsibilities: Extended and supplementary prescriber, adhering to extant guidance Support patients in the use of their prescribed medicines or over the counter medicines (within own scope of practice), reviewing annually as required Contribute to practice targets (QOF etc.), complying with local and regional guidance Liaise with external services / agencies to ensure the patient is supported appropriately (vulnerable patients etc.)Support the clinical team with all safeguarding matters, in accordance with local and national policies

IPC training to be completed as part of the mandatory training and induction.

Understand practice and local policies for substance abuse and addictive behaviour, referring patients appropriately

Deliver opportunistic health promotion where appropriate

Ensure accurate and legible notes of all consultations and treatments are recorded in the patients care record

Ensure collection and maintenance of statistical information required for regular adhoc reports and audits

Attend and participate in Practice Meeting as required

Undertake home visits to our housebound patient population for the purpose of assessment and treatment for acute or chronic conditions

Ensuring when significant events are identified, they are recorded appropriately on GP Team Net.

About us

Greenfields Medical Practice is a well-established, patient-centred GP practice serving the local community in Nottingham. We are committed to delivering high-quality, compassionate, and accessible primary care to our diverse patient population.

Our multidisciplinary team includes experienced GPs, Advanced Clinical Practitioners, practice nurses, healthcare assistants, pharmacists, and a dedicated administrative and reception team who work collaboratively to provide safe, effective, and responsive care.

We pride ourselves on being a friendly, supportive, and forward-thinking practice that values teamwork, continuous learning, and innovation. We encourage professional development and provide a positive working environment where staff are supported to develop their skills and contribute to improving patient care.

The practice is conveniently located with free on-site parking and excellent public transport links, including close proximity to a tram station, making it easily accessible for both staff and patients.

Details

Date posted

18 August 2026

Pay scheme

Other

Salary

Depending on experience Salary expectations will be discussed at interview stage.

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

A4604-26-0004

Job locations

12 Terrace Street

Hyson Green

Nottingham

NG7 6ER

United Kingdom

Job description

Job responsibilities

To work as an autonomous practitioner, responsible for the delivery of practice care services, working as part of the practice multidisciplinary team, delivering care within their scope of practice to the patient population of the

Greenfields Medical Practice

. The advanced nurse practitioner will be responsible for a number of clinical areas such as health promotion, chronic disease management, health prevention, as well as supporting the management team in the reviewing of clinical policy and procedure.The following are the core responsibilities of the Advanced Nurse Practitioner. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

Develop, implement and embed health promotion and well-being programmes

Manage patients presenting with a range of acute and chronic medical conditions, providing subject matter expert advice to patients

Implement and evaluate individual specialised treatment plans for chronic disease patients

Identify, manage and support patients as risk of developing long-term conditions, preventing adverse effects on the patients health

Provide advanced, specialist nursing care to patients as required in accordance with clinical based evidence, NICE and the NSF

Undertake the collection of pathological specimens

Request pathology services as necessary

Process and interpret pathology and other test results as required

Maintain accurate clinical records in conjunction with extant legislation using primary care software

Ensure read codes are used effectively

Maintain chronic disease registers

Prioritise health issues and intervene appropriately

Support the team in dealing with clinical emergencies

Recognise, assess and refer patients presenting with mental health needs

Extended and supplementary prescriber, adhering to extant guidance

Support patients in the use of their prescribed medicines or over the counter medicines (within own scope of practice), reviewing annually as required

Contribute to practice targets ,QOF etc., complying with local and regional guidance

Liaise with external services / agencies to ensure the patient is supported appropriately (vulnerable patients etc.)

Delegate clinical responsibilities appropriately (ensuring safe practice and the task is within the scope of practice of the individual)

Support the clinical team with all safeguarding matters, in accordance with local and national policies

IPC training to be completed as part of the mandatory training and induction.

Understand practice and local policies for substance abuse and addictive behaviour, referring patients appropriately

Deliver opportunistic health promotion where appropriate

Participate in the administrative and professional responsibilities of the Practice Team

Ensure accurate and legible notes of all consultations and treatments are recorded in the patients care record

Ensure accurate completion of all necessary documentation associated with patient healthcare and registration of the practice