Job description

Job responsibilities

Job Summary

Working under the direct supervision of the Practice Nurse Team and strictly in accordance with specific practice guidelines and protocols, the Healthcare Assistant will assist the practice clinical team in the provision and delivery of prescribed programmes of patient care.

Primary Responsibilities

The Practice Healthcare Assistant level 3 is qualified to deliver the following services to patients.

• Phlebotomy
• Dressings, directed by the practice nurse
• Annual health checks for patients with Chronic Diseases (MOTs)
• NHS health checks
• ECG recording
• Blood pressure checks including 24 hr BP
• Height/weight
• Ear Syringing
• Qrisk assessments
• H-Pylori breath testing
• Administer follow-up B12 injections
• Administer Flu injections to patients 65+ and chronic disease patients
• Perform patient ear checks, ear syringes and hearing tests
• INR & HB INRs
• Handheld spirometry
• Daily clinical and administrative duties include:
• Chaperoning duties as requested
• Accurate records of observations and examination documented in the clinical record
• Preparation of samples to be sent to the lab
• Treatment room checks to include fridge temperature.
• Equipment re-stocking and stock rotation
• Infection prevention and control when preparing and maintaining
• environments and equipment before, during and after patient care and assisting
• GPs during the performance of minor operations
• Helping to raise awareness and promote health and well-being
• QOF (Quality Outcomes Framework). Assisting with the collection and
• collation of data on needs related to health and well-being.

Secondary Responsibilities

In addition to the primary responsibilities, the Health Care Assistant may be requested to:

Partake in audits as directed by the audit lead.

There may be, on occasion, a requirement to carry out other tasks and ad hoc duties as instructed by the lead nurse, practice manager or partners.

Adhere to clinical and non-clinical protocols & guidelines:

Generic Responsibilities

All staff at Pinfold Medical Practice have a duty to conform to the following:

Equality, Diversity & Inclusion (ED&I)

A good attitude and positive action towards ED&I create an environment where all individuals can achieve their full potential. Creating such an environment is important for three reasons: it improves operational effectiveness, it is morally the right thing to do, and it is required by law.

Patients and their families have the right to be treated fairly and be routinely involved in decisions about their treatment and care. They can expect to be treated with dignity and respect and will not be discriminated against on any grounds including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, gender, or sexual orientation. Patients have a responsibility to treat other patients and our staff with dignity and respect.

Staff have the right to be treated fairly in recruitment and career progression. Staff can expect to work in an environment where diversity is valued, and equality of opportunity is promoted. Staff will not be discriminated against on any grounds including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, gender, or sexual orientation. Staff have a responsibility to ensure that you treat our patients and their colleagues with dignity and respect.

Safety, Health, Environment and Fire (SHEF)

This practice is committed to supporting and promoting opportunities for staff to maintain their health, well-being, and safety. You have a duty to take reasonable care of health and safety at work for you, your team, and others, and to cooperate with employers to ensure compliance with health and safety requirements. All personnel are to comply with the Health and Safety at Work Act 1974, Environmental Protection Act 1990, Environment Act 1995, Fire Precautions (workplace) Regulations 1999 and other statutory legislation.

Confidentiality

This practice is committed to maintaining an outstanding confidential service. Patients entrust and permit us to collect and retain sensitive information relating to their health and other matters pertaining to their care. They do so in confidence and have a right to expect all staff will respect their privacy and always maintain confidentiality. It is essential if the legal requirements are to be met and the trust of our patients is to be retained that all staff protect patient information and provide a confidential service.

Quality & Continuous Improvement (CI)

To preserve and improve the quality of our output, all personnel are required to think not only of what they do, but how they achieve it. By continually re-examining our processes, we will be able to develop and improve the overall effectiveness of the way we work. The responsibility for this rests with everyone working within the practice to look for opportunities to improve quality and share good practice.

This practice continually strives to improve work processes which deliver health care with improved results across all areas of our service provision. We promote a culture of continuous improvement, where everyone counts, and staff are permitted to make suggestions and contributions to improve our service delivery and enhance patient care.

Induction Training

On arrival at the practice, all personnel are to complete a practice induction programme. Reception recruitment and induction training is managed by the reception manager.

Learning and Development

The effective use of training and development is fundamental in ensuring that all staff are equipped with the appropriate skills, knowledge, attitude, and competences to perform their role. All staff will be required to partake and complete mandatory training as well as participating in the practice training programme. Reception training is overseen by the reception manager and delegated to the senior receptionists to organise into the staff rota. Staff will also be permitted (subject to approval) to undertake external training courses which will enhance their knowledge and skills, progress their career and enable them to improve processes and service delivery.

Collaborative Working

All staff are to recognise the significance of collaborative working. Teamwork is essential in multidisciplinary environments. Effective communication is essential, and all staff must ensure they communicate in a manner which enables the sharing of information in an appropriate manner.

Service Delivery

Staff at Pinfold Medical Practice must adhere to the information contained within practice policies and regional directives, ensuring protocols are always adhered to. Staff will be given detailed information during the induction process regarding policy and procedure included in the staff induction pack, employee handbook, reception training manual and Clarity Team Net.

Security

The security of the practice is the responsibility of all personnel. Staff must ensure they always remain vigilant and report any suspicious activity immediately to their line manager. Under no circumstances are staff to share the codes for the door locks to anyone and are to ensure that restricted areas remain effectively secured.

Professional Conduct

At Pinfold Medical Practice, staff are required to dress appropriately for their role. Reception staff will be provided with a uniform whilst clinical staff must dress in accordance with their role.

Communication:

The post-holder should recognise the importance of effective communication within the team and will strive to:

Communicate effectively with other team members

Communicate effectively with patients and carers

Recognise peoples needs for alternative methods of communication and respond accordingly.

Contribution to the Implementation of Services:

The post-holder will:

Apply practice policies, standards and guidance

Discuss with other members of the team how the policies, standards and guidelines will affect own work

Participate in audit where appropriate.

Person Specification

Qualifications

Essential

• Current relevant healthcare role or transferable care experience, IT competency, accuracy/ attention to detail

Desirable

• Relevant certificates (e.g. care training, clinical skills, training attendance), Care Certificate, NVQ Level 2 or 3 (Health & Social Care or equivalent)

Experience

Essential

• Experience of working within a nursing team
• Experience of dealing with vulnerable patients

Desirable

• Experience of working in primary care
• Experience of working in a GP practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Pinfold Medical Practice

Address

Pinfold Gate

Loughborough

Leicestershire

LE11 1DQ

United Kingdom

Employer's website

https://www.pinfoldmedicalpractice.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

The job description and expectations can be discussed in depth at the interview. The ideal candidate will be a General Practitioner registered with the GMC. You will also be on the NHS Performers list. Experience within a Primary Care setting would be ideal but not essential. You will be confident in your ability to complete face to face consultations, telephone consultations and home visits. Having clear and effective communication will come naturally to you whilst you support your colleagues in the delivery of an outstanding patient experience. Having evidence of delivering a high level of care to your patients will be vital in supporting the business in achieving its objectives.

Person Specification

Qualifications

Essential

• Registered with the GMC On the NHS Performers List Be able to work autonomously as a GP Be able to work with a team of likeminded professionals

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Dr Imran Ismail and Partners T/A Marston Forest Healthcare

Address

59 Bedford Road

Marston Moretaine

Beds

MK43 0LA

United Kingdom

Employer's website

https://marstonforesthealthcare.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

The purpose of this role is to deliver efficient and effective clinical care to patients attending the surgery.

Duties

You will provide NHS general medical services to registered patients on the practice list.

You will be required to provide all core primary care services as defined by the local CCG and NHS England requirements, including:

Clinical care to patients; consultation sessions, telephone triage, online consultation and home visits.

Investigation and examination, treatment and diagnosis or referral for medical problems presented by patients.

Provide preventative health care and advice to patients as required.

Adhere to the practice prescribing formulary, local and national guidelines.

Action test results, medical reports and examinations as necessary.

Complete necessary clinical administration for the role.

Work as part of a team to deliver QOF, enhanced services and KPI targets

Engage with NHS annual strengthened appraisal, PDP production, GMC revalidation and ongoing CPD.

Comply with practice policy or guidelines, including data protection, health and safety, QOF and prescribing confidentiality.

Person Specification

Qualifications

Essential

• Current registration with GMC and engaged in regular clinical work
• MRCGP examination or equivalent experience

Personal Attributes

Essential

• Good organisational skills
• Will have excellent interpersonal skills and be committed to working as part of a team
• Will have excellent communication skills, both written and verbal.
• Clear commitment to delivering quality and patient focused services
• Record of continuous professional development
• Enjoy working for and within a team
• Attention given to detail
• Flexibility

Experience

Essential

• An experienced doctor with GP accreditation
• Sound knowledge of the principles and values that support good medical practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Soho Square General Practice

Address

Soho Square General Practice

1 Frith Street

London

W1D 3HZ

United Kingdom

Employer's website

https://sohosquaregp.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Salaried General Practitioner

About the role

We are looking to recruit two enthusiastic and patient focused Salaried GPs to join our established inner city GP training practice

Up to eight sessions per week are available in total across the two posts and we are happy to discuss how these sessions are divided between the successful candidates

We recognise that sustainable general practice depends on clinicians having a manageable workload good administrative and multidisciplinary support and easy access to experienced colleagues

Our aim is to provide an environment where GPs can concentrate on delivering excellent patient care while continuing to develop professionally

Clinical responsibilities

The post holder will provide high quality general medical services to our registered population of approximately fourteen thousand patients

The role includes assessing diagnosing and managing patients presenting with acute and chronic health problems

Clinical sessions consist of fifteen appointments with a mixture of face to face and telephone consultations

Standard consultations are ten minutes with twenty minute appointments provided where an interpreter is required

The post holder will prescribe safely and appropriately in accordance with local and national guidance

The role includes reviewing investigation results arranging appropriate follow up and referring patients to secondary care and community services where clinically appropriate

The post holder will provide preventative care health promotion and management of long term conditions

Accurate and contemporaneous clinical records must be maintained

We encourage continuity of care and provide opportunities for our GPs to manage and follow up their own patients where appropriate allowing meaningful ongoing clinical relationships to develop

The post holder will work collaboratively with the wider clinical and multidisciplinary team and participate in clinical meetings significant event reviews quality improvement and other practice activities where appropriate

Home visits

Routine home visiting is provided through a commissioned home visiting service

As a result home visits for our Salaried GPs are very rare

There may occasionally be circumstances where a GP visit is appropriate particularly for patients receiving palliative or end of life care

Medicines and pharmacy support

We have three full time pharmacists working in house as an integral part of the practice team

Our pharmacists provide extensive medicines support including medication reconciliation medication reviews and ongoing support for patients with medicines related needs

They also provide an accessible source of advice and support for clinicians helping to reduce unnecessary medicines related administrative workload for GPs

Salaried GPs have a capped medicine management workload to support safe and sustainable working

Correspondence and administrative support

We recognise that administrative workload can have a significant impact on a GP's working day and have invested in systems to support our clinicians

Salaried GPs have a capped Docman correspondence workload

The practice uses Docman AI to support the management and workflow of clinical correspondence

We also use Lexacom Echo digital dictation to support efficient creation of referral letters and other clinical correspondence

These systems are complemented by an experienced administrative team and our in house pharmacy service

Clinical support and supervision

We are a GP training practice with an established culture of supervision education and shared learning

Senior and experienced GPs are available in person every working day so advice and clinical support are readily accessible

We welcome both experienced and newly qualified GPs and will tailor support according to individual experience and development needs

Our clinicians meet every day after morning clinics for coffee and for those who wish table tennis

This is an important part of our practice culture and provides regular time to debrief discuss difficult or interesting cases ask colleagues for advice and provide informal peer support

Multidisciplinary working

The successful candidates will become part of a large and well established clinical team

Our team includes three full time GP Partners five Salaried GPs and six GP trainees

Our wider clinical team includes three full time in house pharmacists one Advanced Nurse Practitioner one Physician Associate one Practice Nurse one Nursing Associate and one Mental Health Practitioner

Our multidisciplinary model enables patients to be directed to the most appropriate professional and gives GPs ready access to colleagues with different areas of expertise

Education and professional development

As an established training practice education and development are an important part of our culture

The post holder will be encouraged to participate in practice learning opportunities and continuing professional development

Pro rata study leave is provided

There are regular opportunities for informal case discussion peer learning and learning alongside our GP trainees and wider clinical team

Teamwork and practice culture

We want our practice to be somewhere clinicians enjoy working and where people feel their contribution is recognised and valued

The post holder will work collaboratively and respectfully with clinical and non clinical colleagues and contribute positively to the supportive culture of the practice

The post holder will communicate effectively with patients carers and colleagues and seek advice appropriately when required

We expect all members of our team to treat patients and colleagues with dignity kindness and respect

Clinical governance and patient safety

The post holder will work in accordance with GMC Good Medical Practice and relevant professional standards

The post holder must maintain appropriate GMC registration and inclusion on the NHS England Performers List

The post holder will maintain appropriate continuing professional development and participate in annual appraisal and revalidation requirements

The post holder will work within practice safeguarding prescribing infection prevention information governance and patient safety policies

The post holder will participate appropriately in significant event analysis complaints learning events and quality improvement

Patient confidentiality must be maintained at all times

The post holder will recognise and report patient safety concerns and incidents appropriately and maintain awareness of local and national clinical guidance relevant to general practice

Our patient population

We care for approximately fourteen thousand patients from a broad range of cultural and socioeconomic backgrounds

Working in our practice provides the opportunity to experience the full breadth of modern general practice and make a meaningful contribution to the health of a diverse inner city community

We frequently care for patients for whom English is not their first language

We recognise that good communication takes time and therefore provide twenty minute appointments where an interpreter is required

What we offer

We aim to provide a working environment in which GPs can deliver excellent care without feeling isolated or unsupported

We offer flexible allocation of up to eight sessions across the two available posts

Salary is ten thousand five hundred pounds per session per annum pro rata

Each clinical session has fifteen appointments

Twenty minute appointments are provided where an interpreter is required

Clinical work includes a mixture of telephone and face to face consultations

GPs have opportunities to maintain continuity and manage their own patients

Senior experienced GPs are available in person every day

Three full time pharmacists work in house

Salaried GPs have capped medicine management and capped Docman correspondence workloads

The practice uses Docman AI and Lexacom Echo to support clinicians with correspondence

Our commissioned home visiting service means GP home visits are very rare

We provide pro rata study leave and dedicated learning and professional development opportunities

There is a daily opportunity for informal debriefing peer support and time together after morning clinics

Above all we are looking for GPs who place patient care at the heart of their work and want to become part of a team where colleagues know value and support one another

We want our successful candidates to have the clinical autonomy to practise excellent general medicine while knowing that experienced help is always close at hand

Person Specification

Knowledge Skills and Personal Qualities

Essential

• Commitment to providing high quality patient centred care
• Excellent communication and interpersonal skills
• Ability to manage clinical workload safely and effectively
• Ability to work independently while recognising when to seek senior clinical advice
• Commitment to continuity of care and following up own patients where appropriate
• Ability to work collaboratively and respectfully within a multidisciplinary team
• Professional compassionate and reliable approach to patients and colleagues
• Commitment to continuing professional development reflection and learning
• Good understanding of safeguarding responsibilities within general practice

Desirable

• Experience of using EMIS
• Experience of using Docman or Docman AI
• Experience of using Lexacom Echo or similar digital dictation software
• Interest in teaching mentoring or supporting GP trainees and other clinicians
• Interest in developing a longer term role within the practice

Experience

Essential

• Experience of working in UK general practice or primary care through GP training or subsequent employment
• Experience of independently assessing diagnosing and managing a broad range of acute and long term conditions
• Experience of delivering both face to face and telephone consultations
• Experience of safe prescribing and appropriate clinical decision making
• Experience of working effectively within a multidisciplinary clinical team
• Experience of managing patients with complex health and social needs

Desirable

• Experience of working with a diverse inner city patient population
• Experience of working within a GP training practice
• Experience of consulting with patients requiring interpreters
• Experience of teaching quality improvement clinical audit or service development

Qualifications

Essential

• Full registration with the General Medical Council
• Certificate of Completion of Training in General Practice or equivalent recognised qualification
• Inclusion on the NHS England Medical Performers List or eligible for inclusion by commencement of employment
• Evidence of ongoing continuing professional development appropriate to general practice

Desirable

• Additional postgraduate qualification or recognised clinical interest relevant to general practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Collegiate Medical Centre

Address

407 Cheetham Hill Road

Cheetham Hill

Manchester

Lancashire

M8 0DA

United Kingdom

Employer's website

http://collegiatemanchester.com/drupal/ (Opens in a new tab)

Job description

Job responsibilities

Key Responsibilities:

Provide full medical administration support for the access service.

Ensuring that all referrals completed comply to strict governance, documentation and are safety netted.

Supporting GPs and clinicians working on the Access Service in the correct administration and path of their referral to ensure effective communication with secondary care.

To compile letters as directed by GPs and clinicians within the Access Service to support patients medical referrals.

To have knowledge of the referral pathway and secondary care provision.

To provide support when needed to the operations of the Access Service

To give required detailed reports of medical referrals to the Service Manager and Head of Operations when required

Responding to queries and giving informed support to GP Practice staff regarding the Access Service.

Be familiar with Electronic Referral System and management.

Person Specification

Knowledge and Skills

Essential

• Excellent IT skills including MS Office packages
• Excellent communication skills
• Awareness for the need for confidentiality and compassion
• Understanding of equality, diversity, and confidentiality in a healthcare setting.
• Excellent customer service experience including handling queries, complaints, and sensitive information
• Experience of team working to achieve deadlines and objectives
• Experience of taking responsibility for managing workload and meeting deadlines
• Excellent organisational skills
• Ability to work under pressure and maintain a customer-service focus.

Desirable

• Negotiation and influencing skills

Personal Attributes, Values and Behaviours

Essential

• Ability to produce creative solutions to issues
• Being able to work with our corporate values
• Reliability, approachability, flexibility
• To be able to work as part of a team
• Always aiming for excellence and continuous improvement
• Awareness of the importance of confidentiality

Qualifications

Essential

• Educated to GCSE standard grade 4 & above including Maths and English (or equivalent)
• Evidence of and commitment to personal and professional development

Experience

Essential

• Experience of working with GP IT clinical systems, such as EMIS
• Able to demonstrate effective partnership/team working
• Information Governance understanding and awareness

Desirable

• Clinical governance understanding and awareness
• Experience in a role working or liaising with clinicians
• Medical Referral experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Rochdale Health Alliance

Address

The Ghafoor Family Practice

1st Floor, Nye Bevan House, Maclure Road

Rochdale

Lancs

OL11 1DN

United Kingdom

Employer's website

https://rochdalehealthalliance.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Main Duties and Responsibilities

Clinical:

· Undertaking patient facing and patient supporting roles to ensure effective medicines use, through shared decision-making conversations with patients.

· Carrying out medicines optimisation tasks including effective medicine administration (e.g. checking inhaler technique), supporting medication reviews and medicines reconciliation. Where required, utilise consultation skills to work in partnership with patients to ensure they use their medicines effectively.

· Supporting medication reviews and medicines reconciliation for new care home patients and synchronising medicines for patient transfers between care settings, linking with local community pharmacists, and referring to the pharmacist for structured medication reviews.

· Providing specialist expertise, where competent, to address both the public health and social care needs of patients, including lifestyle advice, service information, and help in tackling local health inequalities.

· Taking a central role in the clinical aspects of shared care protocols and liaising with specialist pharmacists for more complex patients.

· Supporting initiatives for antimicrobial stewardship to reduce inappropriate antibiotic prescribing.

Audits:

· Provide assistance and support with audits undertaken by the Practice Managers, Partners, Salaried GPs, GP Registrars, Medical Students and the wider Practice Team.

Technical and Administrative:

· Working with the PCN multi-disciplinary team to ensure efficient medicines optimisation, including implementing efficient ordering and return processes and reducing wastage.

· Providing training and support on the legal, safe and secure handling of medicines, including the implementation of the Electronic Prescription Service (EPS).

· Developing relationships with other pharmacy technicians, pharmacists and members of the multi-disciplinary team to support integration of the pharmacy team across health and social care including primary care, community pharmacy, secondary care and mental health.

· Supervising and line managing practice prescribing team in sorting and streaming general prescription requests, so as to allow GPs and clinical pharmacists to review the more clinically complex requests.

· Support implementation of national prescribing policies and guidance within GP Practice, care homes and other primary care settings.

· Supporting Quality Improvement measures and participation in Prescribing Quality Scheme, supporting Quality and Outcomes Framework and enhanced services.

Additional tasks

· Other duties as per Partners instructions as dictated by changes in the nature of the Whitstable Medical Practice.

Person Specification

Experience

Essential

• Previous experience of working in an administrative role
• Experience of working in a busy environment and working to tight deadlines
• Advance knowledge of Microsoft Office applications, including Excel and PowerPoint

Desirable

• Experience of working in a GP Practice or other health care setting
• Working knowledge of Emis, experience in running searches and report; creating and updating templates

Skills and Abilities

Essential

• Accurate, thorough attention to detail with the ability to work quickly with numbers
• Excellent communication, organisation, and problem solving skills, with the ability to work to tight deadlines
• Ability to communicate effectively with people at all levels by telephone, email and face to face
• Proven IT skills including the use of Microsoft office and other software packages
• Able to maintain confidentiality
• Ability to use own initiative, discretion and sensitivity

Desirable

• A team player who is able to promote good practices and motivate others

Qualifications

Essential

• Good general education including minimum Grade C GCSE or equivalent in English Language and Maths or equivalent qualification
• BTEC National Diploma in Pharmaceutical science or NVQ/SVQ Level 3 in Pharmacy Services or National Certificate in Pharmaceutical Science
• Valid registration with General Pharmaceutical Council (GPhC).

Desirable

• Primary Care pharmacy educational pathway (PCPEP)
• Medicines Optimisation in Care Homes (MOCH)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Whitstable Medical Practice

Address

Boorman Way

Whitstable

Kent

CT5 3SE

United Kingdom

Employer's website

https://www.whitstablemedicalpractice.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

The duties and responsibilities to be undertaken by members of the practice administration team may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the assistant practice manager/practice manager, dependent on current and evolving practice workload and staffing levels:

• Maintaining and monitoring the practice appointments system
• Processing personal and telephone requests for appointments, visits and telephone consultations, and ensuring callers are directed to the appropriate healthcare professional
• Processing and distributing incoming (and outgoing) mail
• Taking messages and passing on information
• Filing and retrieving paperwork
• Processing repeat prescriptions in accordance with practice guidelines
• Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures
• Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers
• Providing assistance to the practice staff as required from time to time, including word/data processing, filing, photocopying and scanning
• Ordering, re-ordering and monitoring of stationery and other supplies
• Dealing with clinical waste
• Keeping the reception area, notice-boards and leaflet dispensers tidy and free from obstructions and clutter

Person Specification

Experience

Desirable

• Experience of working in primary care
• Experience of working in a GP practice
• Experience of call handling
• Touch typist

Qualifications

Essential

• GCSE grade A to C in English and Maths

Desirable

• SystmOne experience
• Previous NHS experience including GP surgery or Pharmacy

Knowledge and skills

Essential

• Good interpersonal and communication skills

Desirable

• IT skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Billericay Medical Practice

Address

Billericay Health Centre

Stock Road

Billericay

Essex

CM12 0BJ

United Kingdom

Employer's website

https://www.gps-billericayhealthcentre.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

• Forensic examinations and obtaining forensic exhibits.
• Develop Forensic strategies according to FFLM guidelines.
• Actively working in partnership with external MDTs and Police.
• Point of contact for Police and Social Services to discuss referral pathways.
• Undertaking holistic assessments including sexual health, mental health, and safeguarding.
• Supporting the continued quality improvement of the service.
• Working under the Forensic Science Regulator requirements.
• Obtaining consent for Health and Forensic procedures

What makes this post different:

• 1:1 monthly supervision with allocated mentor, safeguarding supervisor or Line Manager
• Additionally taking part in research, audit, teaching and sitting FFLM exams will be encouraged.

• Clinical forensic healthcare is a rapidly growing career path as demand for specialist services increases

Mountain Healthcare will support you with the following:

• Contribution from Mountain Healthcare for Medical Malpractice Insurance
• Full funding for courses and exams leading up to full Membership of the Faculty of Forensic and Legal Medicine in Sexual Offence Medicine
• Access to online appraisal software for re-validation
• Full Funding for courses required for work, e.g FMERSA
• Access to in hours appraisers, clinical mentors & clinical directors to support your career development and well-being.
• Travel for training days will also be a requirement of this role. Hotel and subsistence will be reimbursed in line with the Expenses Policy

Person Specification

Experience

Essential

• A UK driving license is required for this role and access to a vehicle.
• Advanced DBS and level 2 Police vetting will be required. This requires residency for 3 years in the UK
• Medical Indemnity by start date is also a requirement. You will be responsible for the cost of obtaining and maintaining this cover.
• Experience of working in Sexual health, Paediatrics, GP or Obs/Gynae.
• Knowledge and understanding of safeguarding children and adults.
• Knowledge and understanding of confidentiality.
• Note that we cannot support International Visas.

Desirable

• Previous experience working in a SARC setting or custodial environments
• Additionally taking part in research, audit, teaching and sitting FFLM exams will be encouraged.

Qualifications

Essential

• GMC-registered Doctor
• A minimum of 3 years + relevant post Foundation experience.

Desirable

• Diploma in Legal Medicine
• Member of the Faculty for Forensic and Legal Medicine

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mountain Healthcare Ltd

Address

Penrith

CA11 8JA

United Kingdom

Employer's website

https://www.mountainhealthcare.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Key Responsibilities:

Clinical Consultations:

Conducting both telephone and face-to-face consultations with patients to diagnose and treat a variety of medical conditions.

Prescribing medications and treatments as necessary.

Providing advice on general health, lifestyle, and disease prevention.

Chronic Disease Management:

Managing patients with chronic conditions, such as diabetes, hypertension, and asthma.

Implementing care plans and monitoring patients' progress.

Health Promotion:

Promoting health and well-being through patient education and preventive measures.

Encouraging lifestyle changes to improve overall health.

Emergency Care:

Responding to urgent medical situations and emergencies.

Collaborating with other healthcare professionals in emergency cases.

Team Collaboration:

Working closely with nurses, healthcare assistants, and other support staff to deliver coordinated patient care.

Participating in multidisciplinary team meetings.

Administrative Duties:

Maintaining accurate and up-to-date patient records.

Participating in administrative tasks related to the practice, such as meetings and training sessions.

Professional Development:

Engaging in continuous professional development (CPD) to stay updated on medical advancements and best practices.

Participating in peer review and clinical audit activities.

Quality Improvement:

Contributing to the improvement of clinical services and patient outcomes.

Implementing and adhering to quality and safety standards.

Contributing to achieving QOF indicators and both practice and PCN level local and directed enhanced services.

Qualifications and Requirements:

Medical degree from a recognised institution.

Full registration with the General Medical Council (GMC) and inclusion on the GP Register.

Completion of relevant postgraduate training (e.g., GP Specialty Training).

Membership of the Royal College of General Practitioners (MRCGP) is desirable.

Excellent communication and interpersonal skills.

Working Conditions:

Full-time or part-time employment.

Collaborative work within a primary care team.

On-call duties may be required.

This description provides a broad overview, and specific responsibilities can vary based on the healthcare setting and individual practice. It's important to refer to general job responsibilities of a salaried GP across primary Care organisations as outlined by the British Medical Association (BMA). Please contact the practice to arrange a meeting with the lead GP for a detailed discussion about the working environment and ongoing responsibilities as a salaried GP at the practice.

Person Specification

Qualifications

Essential

• Qualifications and Requirements:
• Medical degree from a recognised institution.
• Full registration with the General Medical Council (GMC) and inclusion on the GP Register.
• Completion of relevant postgraduate training (e.g., GP Specialty Training).
• Membership of the Royal College of General Practitioners (MRCGP) is desirable.
• Excellent communication and interpersonal skills.

Experience

Essential

• This description provides a broad overview, and specific responsibilities can vary based on the healthcare setting and individual practice. It's important to refer to general job responsibilities of a salaried GP across primary Care organisations as outlined by the British Medical Association (BMA). Please contact the practice to arrange a meeting with the lead GP for a detailed discussion about the working environment and ongoing responsibilities as a salaried GP at the practice.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Shakespeare Health Centre

Address

Elers Road

Hayes

Middlesex

UB3 1NY

United Kingdom

Employer's website

https://www.shakespearehealthcentre.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

• Must have a full, clean driving licence and access to a car for home visits
• PREVIOUS APPLICANTS, PLEASE DO NOT RE-APPLY

• Participate in weekly referral triage meetings to assist in identifying appropriate referrals.
• Work closely with the PAC MDT coordinators to ensure that GP/complex meetings are arranged, coordinated, and communicated, with all necessary information available in a timely manner.
• Ensure all records are comprehensive, complete, available. Update patients records and universal care plan in timely manner to ensure coordinators and other service providers have access to any patient updates/progress.
• Present yourself as an ambassador for the service and attend external practice/service meetings to promote the PAC MDT service when necessary.
• Attend relevant PAC service meetings as required.
• Ensure that all PAC service policies are fully adhered to.
• Participate in evaluating patient goals and outcomes to help guide ongoing care plans and support improvements within the service.
• Direct patients to suitable services and resources to support their empowerment and enable them to manage their own health.
• Must have a full, clean driving licence and access to a car for home visits
• PREVIOUS APPLICANTS, PLEASE DO NOT RE-APPLY

Person Specification

Qualifications

Essential

• -Educated to GCSE level, including English and Mathematics at grade C or above or equivalent.
• - Previous experience of working in health or social care sector.
• -Evidence of appropriate continuing professional development and education to maintain up to date knowledge.

Desirable

• -Previous experience working as a HCSW.
• -Training in coaching, motivational interviewing, or care navigation
• - NVQ level 3 in related field.

Experience

Essential

• -Significant previous experience in project or team administration.
• -Previous experience working within a busy team or project office.
• -Supporting implementation of projects or new initiatives
• -Supporting the monitoring of information and evaluation of a new project or initiative.

Desirable

• -Previous work within the NHS, social care or voluntary and community sector.
• -Previous work within multi-disciplinary teams.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Sutton Primary Care Networks

Address

Thomas Wall Centre

52 Benhill Avenue

Sutton

Surrey

SM1 4DP

United Kingdom

Employer's website

https://www.suttonpcns.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

• To provide community nursing care to a wide variety of patients in residential homes across Nottingham City
• To work within the wider integrated care homes service providing holistic care to patients. This nursing care includes acute and chronic wound management, medication administration, catheter care, palliative care, long term conditions and self care.
• To provide holistic and individualised care to patients and carers as delegated by the Team Leader or deputy, working autonomously and as part of a team.
• To regularly take responsibility for care and workload management in the absence of the Team Leader or deputy with named support from another team
• To provide nursing care across a diverse population for patients who are living within a care home and are registered with a Nottingham City GP
• To participate actively in the services training strategy, including mandatory training and other identified necessary for this role
• To work across the Nottingham City Integrated Care Homes and Community Nursing Teams
• To supervise and support student nurses on placements with the community nursing teams.
• To supervise unregistered nurses who have a delegated caseload.
• Contribute to the public health agenda by raising awareness of health and well-being needs to individuals.
• Plan, deliver and evaluate programmes of care to address peoples health and wellbeing needs.
• Implement the provision of evidence-based or best practice.
• Actively encourages patient and carer feedback about the service
• Maintain a high standard of care to patients and carers.
• Contribute to the continual improvement of the service.
• Maintain a professional image as outlined in NMC code of conduct.
• Contribute to the Clinical Governance agenda and applies risk management systems
• Participate in relevant research and audit activity
• Regularly takes responsibility for the appropriate delegation of nursing care to team members.
• Develops effective working relationships with care home managers and care home staff
• Promote and maintain good practice in record keeping by self and the team to ensure NCCP and Professional standards are met.
• Establish and maintain communication with individuals and groups in a wide variety of settings and situations in the Integrated Care Homes service and wider CityCare services.
• Liaise and interact with other agencies and disciplines
• To be responsible for the communication and effective feedback to the team leader or deputy
• Support effective team working both in the team and within the care homes
• To be responsible for the development of own knowledge and clinical practice and recognises ones own limitations.
• Act as a mentor to a variety of nursing students
• Participate in the development of other team members.
• Participate in the supervision framework as a supervisee and supervisor.
• Maintain a portfolio to demonstrate continuing professional development
• Contribute to the implementation of service developments.
• Participate in the Personal Development process and take responsibility for reaching agreed development objectives
• Attend mandatory training
• Utilise enhanced knowledge and skills to promote continuous service improvements
• Promote and maintain best practice that ensures the health safety and security of self, patients and colleagues in accordance with the policies procedures and guidelines of NCCP.
• Ensure that confidentiality is protected at all times
• Practice in accordance with procedures and guidelines for the Protection of Vulnerable Adults and Child Protection.
• In the absence of District Nurse Team Leader or deputy takes responsibility for the needs of patients and carers on the community nursing caseload and ensures that appropriate delegation and supervision of work is carried out in accordance to the skills and abilities of team member.

Person Specification

Experience

Essential

• Post registration experience and completion of a community management placement.

Desirable

• Postgraduate experience in a primary care setting.
• Evidence of working in a team.

Qualifications

Essential

• RN qualification on part 1 or part 2 of the register

Desirable

• Mentor Qualification

Knowledge and Skills

Essential

• Up to date clinical knowledge including wound care, management of continence and palliative care.
• Understanding of equality and diversity
• Effective communication and interpersonal skills
• Effective written skills
• Basic IT skills
• Able to work independently recognising own limitations.
• Motivated and resourceful
• Time management and organisation skills
• Teamwork skills
• Able to work under pressure
• Customer service skills
• Positive approach to change

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Nottingham CityCare Partnership CIC

Address

Aspect House, Aspect Business Park

26 Bennerley Road

Bulwell

Nottinghamshire

NG6 8WR

United Kingdom

Employer's website

https://www.nottinghamcitycare.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job responsibilities

Deliver high-quality, evidence-based medical care to registered patients during face-to-face, telephone, and online consultations.

Manage a variety of acute, chronic, and complex health conditions.

Conduct patient consultations, examinations, diagnoses, and treatment planning.

Provide appropriate referrals to secondary care and community services as needed.

Contribute to clinical governance, audit, and quality improvement initiatives.

Participate in the practices duty doctor rota and on-call schedule (if applicable).

Accurately complete patient records using the practices clinical system (EMIS)

Support health promotion, disease prevention, and patient education activities.

Engage in regular clinical meetings, CPD, and annual appraisals.

Collaborate with the multi-disciplinary team (including nurses, pharmacists, ANPs, and social prescribers).

Support GP colleagues by having a flexible work approach to provide that support within work plan.t

Person Specification

Experience

Essential

• GMC registered
• Fully qualified GP

Desirable

• Previous GP experience

Qualifications

Essential

• GMC registration and inclusion on the GP register.
• Inclusion on a performers list without restrictions.
• MRCGP (or equivalent qualification).
• Eligibility to work in the UK.
• Excellent communication, clinical, and interpersonal skills.
• Commitment to providing patient-centred, high-quality care.

Desirable

• Experience or interest in teaching, training, or research.
• Special interest in areas such as womens health, mental health, or chronic disease management.
• Familiarity with QOF, Enhanced Services, and the NHS Long-Term Plan.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Cantilupe Surgery

Address

51 St Owen Street

Hereford

Herefordshire

HR1 2JB

United Kingdom

Employer's website

https://www.cantilupe.com/ (Opens in a new tab)

Job description

Job responsibilities

Full-time 44 hours As a Senior Care Assistant at HC One, Kindness will be at the core of everything you do. It touches upon every aspect of our Dementia, Nursing, Residential and Specialist care homes. Every single person who works here understands that our residents are people just like them with their own stories to tell. And, by joining us, youll have a wonderful opportunity to give something back to those people. For you, that will mean planning and implementing the kind of care that will give our residents a real sense of security, dignity and independence. You will get to know our residents and their families helping to ensure we deliver truly personalised care plans. Leading a team of Care Assistants, you will be responsible for maintaining the highest standards of care and youll be a real influence on the rest of the team. Whether you are showing someone how to use a walking frame, helping someone at the end of their life to eat a meal or talking to a residents family on the phone, youll do so with a sense of kindness, above anything else. Assisting the Registered Nurse and Care Manager, you will be involved in providing essential physical and mental stimulation through a range of social and recreational activities, as well as administering medication. One of your key responsibilities as Senior Care Assistant is to maintain accurate records of the job you do and build strong relationships with the rest of your team. Ideally, youll have completed a Level 2 Diploma S/NVQ in Adult Social Care and are prepared to work towards Level 3 qualification in Adult Social Care or equivalent, a background in person centered care planning and knowledge of caring for people with dementia. Whats essential, though, is your brilliant positive energy and natural ability to get along with people. Youll know what good record keeping looks like and be able to manage your time effectively. And, whenever you communicate with a resident or co-worker, youll be truly considerate and kind.

About HC-One

At HC-One, kindness is more than a word. It is a belief that caring for people means caring about what matters most to them so we can support them to lead their best possible life.

To be able to provide the kindest possible care there are 5 qualities that everyone who is part of the HC-One team shows up with, supports and coaches in each other every single day. We call these 5 qualities Kindness the HC-One Way: We are curious and ask questions, look for clues and seek to understand. We are compassionate and try to walk in the shoes of others. We're creative yet practical, using our imagination to make things happen. We are courageous in how we support residents to live the life they want, and we can always be counted on.

We champion inclusivity, fostering a workplace where everyone feels valued and can be themselves. Our diverse and inclusive workforce allows us to learn from each other and better represent the communities we serve.

Well provide full training, so its a great opportunity to learn something new. In return, you will enjoy access to a huge variety of benefits and services to support your physical and psychological well-being and throughout your career as a Senior Care Assistant we will invest in you, and you will enjoy additional support and benefits including:

• Paid Enhanced DBS/PVG
• Hourly rate is subject to experience and qualifications
• Free uniform
• During a shift of eight hours or more a nutritious meal will be available
• Company pension scheme
• 28 days annual leave inclusive of bank holidays
• Group life assurance cover
• Wagestream - financial wellbeing and flexible access to pay as you need it
• Award-winning learning and development and support to achieve qualifications.
• GP online - a service providing around the clock GP consultation via an interactive app - available to you and your dependents under 16
• An opportunity to learn from experienced colleagues as part of an outstanding and committed team.
• Colleague discounts Access to over 1600 high street discounts including carefully selected discount partners.
• Wellbeing - free of charge access to an independent and confidential Employee Assistance Programme. This gives Colleagues and their family access to 24/7 365 support for a whole range of issues including physical, mental and financial issues
• Excellent recognition schemes such as Kindness in Care and Long Service Awards
• An attractive refer a friend scheme of up to £1000 per referral, depending on the role

Person Specification

Qualifications

Essential

• Senior Care Experience
• Level 3 in Health and Social Care

Desirable

• Senior Care Experience
• Level 3 in Health and Social Care

Experience

Essential

• Senior Care Experience
• Level 3 in Health and Social Care

Desirable

• Senior Care Experience
• Level 3 in Health and Social Care

Additional Criteria

Essential

• Senior Care Experience
• Level 3 in Health and Social Care

Desirable

• Senior Care Experience
• Level 3 in Health and Social Care

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

HC-One

Address

9 Stanhope Road

Jarrow

Tyne and Wear

NE32 3UD

United Kingdom

Employer's website

https://apply.hc-one.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Administration and Professional Responsibilities

Participate in the administrative and professional responsibilities of the practice team

Ensure accurate and legible notes of all consultations and treatments are recorded in the patients journal

Ensure the clinical computer system is kept up to date with accurate details recorded

Ensure accurate completion of all necessary documentation associated with patient health care

Attend and participate in the practice meetings as required

Assist in formulation of practice philosophy, strategy and policy

To assist in seasonal and special projects as requested e.g. flu campaign

To be aware of responsibilities under the Date Protection Act

Management of appointment system

Ensure total familiarity with all appointment systems, including regular and incidental variations

Book appointments and recalls, ensuring sufficient information is recorded to enable retrieval of the medical record

Monitor flow of patients into the waiting room, ensuring the appointment system accurately reflects the arrival of patients

Monitor effectiveness of the system and report any problems or variations to the IT Lead(s)

Infection Control

Maintain high standards of infection control at all times, protecting patients, self and colleagues. This includes appropriate maintenance of the clinical equipment and stock. (Check and monitor equipment eg storage, cleaning schedule, fridge temperature checks, emergency trolley and drug store checks, expiry date checks).

Apply infection control measures within the practice according to practice, local and national guidelines.

Communication

Communicate clearly and effectively with patients and carers, recognising the need for alternative methods of communication to overcome different levels of understanding, cultural background and preferred ways of communicating.

Anticipate barriers to communication and take action to improve communication

Maintain effective communication within the practice environment and externally to sustain a high standard, professional approach.

Attend and contribute to practice and primary care team meetings.

Delivering a quality service

Recognise and work within own competence and professional code of conduct as regulated by the NMC

Produce accurate, contemporaneous and complete records of patient consultation, consistent with legislation, policies and procedures.

To uphold confidentiality of patient records and practice information.

Prioritise, organise and manage own workload in a manner that maintains and promotes quality and meets practice expectations

Deliver care according to NSF, NICE guidelines, QOF guidance and evidence-based care

Assess effectiveness of care delivery through self and peer review, benchmarking and formal evaluation

Utilise the audit cycle as a means of evaluating the quality of the work of self and the team, implementing improvements where required

Evaluate patients response to health care provision and the effectiveness of care

Support and participate in shared learning across the practice and wider organisation

Actively participate in the practice significant event procedures. Ensure learning and actions from significant event reviews are implemented and reviewed.

Safeguarding: Understand and apply legal issues that support the identification of vulnerable and abused children and adults, and be aware of statutory child/vulnerable patients safeguarding health procedures and local guidance

Leadership personal and professional development

Take responsibility for own learning and performance including participating in clinical supervision and acting as a positive role model.

Undertake mentorship for more junior staff, assessing competence against set standards. Support staff development in order to maximise potential.

Actively promote the workplace as a learning environment, encouraging everyone to learn from each other and from external good practice

Support and contribute to the teaching of nursing staff/ medical students/ GP registrars and administration staff as appropriate

Work with the partners and practice manager in planning and implementing changes within the area of care and responsibility

Contribute to the development of local guidelines, protocols and standards

Participate, undertake and support annual staff appraisal. Assess own learning needs and undertake learning as appropriate ensuring clinical portfolio, continued professional development and registration fit for purpose

Team working

Work as an effective and responsible team member, supporting others and working with the GP Partners, Practice Manager and nursing team exploring the mechanisms to develop new ways of working

Delegate clearly and appropriately, adopting the principles of safe practice and assessment of competence

Create clear referral mechanisms to meet patient need

Work effectively with others to clearly define values, direction and policies impacting upon care delivery

Discuss, highlight and work with the team to create opportunities to improve patient care

Manage and lead on the delivery of specifically identified services or projects as agreed with the practice management team

Special requirements for the post

An ability to use your own judgement, resourcefulness, common sense and local knowledge, to respond to patients enquiries and requests while adhering to practice limitations

An understanding and acceptance of your own capabilities and awareness of your own limitations

Ability to work without direct supervision and determine your own workload priorities

Basic keyboard and computer skills

Flexibility of working hours

Communication

Communicate clearly and effectively with patients and carers, recognising the need for alternative methods of communication to overcome different levels of understanding, cultural background and preferred ways of communicating

Anticipate barriers to communication and take action to improve communication

Maintain effective communication within the practice environment and externally to sustain a high standard, professional approach

Attend and contribute to practice and primary care team meetings

Contribution to the implementation of services

Apply practice policies, standards and guidance

Discuss with other members of the team how the policies, standards and guidelines will affect your own work

Participate in audit where appropriate

Confidentiality

Has been acquired by you during, or in the course of your employment, or has otherwise been acquired by you in confidence

Is related to patients including their identity, personal information and all of their medical records

Belongs to, or is held by Tower Family Healthcare whether stored electronically or otherwise and all details of Tower Family Healthcares premises, information, assets, internal communications, intellectual property, technical systems, projects, operating procedures and finance

Relates particularly to Tower family Healthcare, or that of other persons or bodies with whom we have dealings of any sort; and has not been made public by, or with our authority

Shall be confidential, and (save in the course of our business or as required by law) you shall not at any time, whether before or after the termination of your employment, disclose such information to any person without our prior written consent. A breach of this clause may be treated as gross misconduct leading to summary dismissal and / or criminal proceedings.

Managing information

Use technology and appropriate software as an aid to management in planning, implementation and monitoring of care, presenting and communicating information

Review and process data using accurate Read codes in order to ensure easy and accurate information retrieval for monitoring and audit processes

Manage information searches using the internet and local library databases

Understand responsibility of self and others to the practice regarding the Data Protection and Freedom of Information Act

Collate, analyse and present clinical data and information to the team

Equality and diversity

You will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues

Behaving in a manor which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings, priorities and rights

Person Specification

Qualifications

Essential

• Registered first level nurse MSc or equivalent with current registration
• Relevant nursing/health degree
• Accredited LBC Cytology
• Up to date life support training

Desirable

• Diabetes diploma / COPD diploma / Asthma Diploma
• ECDL
• Mentor/teaching qualification Teaching certificate
• Clinical supervision training and experience

Experience

Essential

• Minimum 5 years post registration nursing experience
• At least 3 years recent primary care / community nursing experience
• Demonstrate evidence of experience outlined within clinical practice section of job description
• Audit

Desirable

• Home visit assessment of patients
• Sexual Health including fitting / removal of IUCD and LAC
• Minor Surgery
• Child Health Surveillance

Skills

Essential

• Clinical skills & competency relevant to the practice nurse role.
• Communication skills written and verbal
• Communication of difficult messages to patients and families
• Negotiation and conflict management skills
• Clinical examination
• IT Skills

Desirable

• Teaching and mentorship in clinical setting
• Telephone triage skills
• Change management
• Participate in the care of equipment

Knowledge

Essential

• In-depth knowledge and management of patients with long term conditions/chronic diseases
• Demonstrate knowledge and experience of the practice nurse role
• Patient group directions and associated policy

Desirable

• Ability to identify priorities on health in the area
• Local and national policy / Wider health economy
• EMIS clinical system

Other

Essential

• Full UK driving licence business use
• Reliability & commitment to team working
• Highly motivated
• Flexible and responsive to change week/evening /weekend working
• Enthusiasm
• Team player
• Willingness to undertake further training
• Demonstrates the ability to value the opinion of others
• Ability to work within a pressurised environment maintaining a safe, high standard of quality care

Desirable

• Ability to work across boundaries
• Ability to undertake stock control

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Tower Family Healthcare

Address

Multi Site

Bury

Lancashire

BL8 4AD

United Kingdom

Employer's website

https://towerfamilyhealthcare.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

This is a full-time vacancy of 44 hours per week. As a Senior Care Assistant at HC One, Kindness will be at the core of everything you do. It touches upon every aspect of our Dementia, Nursing, Residential and Specialist care homes. Every single person who works here understands that our residents are people just like them with their own stories to tell. And, by joining us, youll have a wonderful opportunity to give something back to those people. For you, that will mean planning and implementing the kind of care that will give our residents a real sense of security, dignity and independence. You will get to know our residents and their families helping to ensure we deliver truly personalised care plans. Leading a team of Care Assistants, you will be responsible for maintaining the highest standards of care and youll be a real influence on the rest of the team. Whether you are showing someone how to use a walking frame, helping someone at the end of their life to eat a meal or talking to a residents family on the phone, youll do so with a sense of kindness, above anything else. Assisting the Registered Nurse and Care Manager, you will be involved in providing essential physical and mental stimulation through a range of social and recreational activities, as well as administering medication. One of your key responsibilities as Senior Care Assistant is to maintain accurate records of the job you do and build strong relationships with the rest of your team. Ideally, youll have completed a Level 2 Diploma S/NVQ in Adult Social Care and are prepared to work towards Level 3 qualification in Adult Social Care or equivalent, a background in person centered care planning and knowledge of caring for people with dementia. Whats essential, though, is your brilliant positive energy and natural ability to get along with people. Youll know what good record keeping looks like and be able to manage your time effectively. And, whenever you communicate with a resident or co-worker, youll be truly considerate and kind.

About HC-One

At HC-One, kindness is more than a word. It is a belief that caring for people means caring about what matters most to them so we can support them to lead their best possible life.

To be able to provide the kindest possible care there are 5 qualities that everyone who is part of the HC-One team shows up with, supports and coaches in each other every single day. We call these 5 qualities Kindness the HC-One Way: We are curious and ask questions, look for clues and seek to understand. We are compassionate and try to walk in the shoes of others. We're creative yet practical, using our imagination to make things happen. We are courageous in how we support residents to live the life they want, and we can always be counted on.

We champion inclusivity, fostering a workplace where everyone feels valued and can be themselves. Our diverse and inclusive workforce allows us to learn from each other and better represent the communities we serve.

Well provide full training, so its a great opportunity to learn something new. In return, you will enjoy access to a huge variety of benefits and services to support your physical and psychological well-being and throughout your career as a Senior Care Assistant we will invest in you, and you will enjoy additional support and benefits including:

• Paid Enhanced DBS/PVG
• Hourly rate is subject to experience and qualifications
• Free uniform
• During a shift of eight hours or more a nutritious meal will be available
• Company pension scheme
• 28 days annual leave inclusive of bank holidays
• Group life assurance cover
• Wagestream - financial wellbeing and flexible access to pay as you need it
• Award-winning learning and development and support to achieve qualifications.
• GP online - a service providing around the clock GP consultation via an interactive app - available to you and your dependents under 16
• An opportunity to learn from experienced colleagues as part of an outstanding and committed team.
• Colleague discounts Access to over 1600 high street discounts including carefully selected discount partners.
• Wellbeing - free of charge access to an independent and confidential Employee Assistance Programme. This gives Colleagues and their family access to 24/7 365 support for a whole range of issues including physical, mental and financial issues
• Excellent recognition schemes such as Kindness in Care and Long Service Awards
• An attractive refer a friend scheme of up to £1000 per referral, depending on the role

Person Specification

Qualifications

Essential

• S/NVQ or Diploma Level 2 or 3 in Health & Social Care

Desirable

• S/NVQ or Diploma Level 2 or 3 in Health & Social Care

Experience

Essential

• S/NVQ or Diploma Level 2 or 3 in Health & Social Care

Desirable

• S/NVQ or Diploma Level 2 or 3 in Health & Social Care

Additional Criteria

Essential

• S/NVQ or Diploma Level 2 or 3 in Health & Social Care

Desirable

• S/NVQ or Diploma Level 2 or 3 in Health & Social Care

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

HC-One

Address

Delves Lane

Consett

County Durham

DH8 7EE

United Kingdom

Employer's website

https://apply.hc-one.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

JOB PURPOSE

The post holder is responsible for the delivery of practice nursing services care to the practice population. Supported by the Lead Prescribing Nurse and General Practitioners within the practice, they will deliver care within the boundaries of their scope of practice, focusing upon supporting patients to be healthy, monitoring and management of long-term conditions, health prevention, wound care and screening activities that may include cervical screening, baby immunisations and travel health. They will work collaboratively with the general practice team to meet the needs of patients, supporting the delivery of policy and procedures.

KEY RESPONSIBILITIES

Clinical Practice:

Assess, plan, develop, implement, and evaluate programmes to promote health and well-being, and prevent adverse effects on health and well-being.

Implement and evaluate individual treatment plans for patients with a known long-term condition.

Identify, and manage as appropriate, treatment plans for patients at risk of developing a long-term condition.

Assist in the development of programmes to improve health and well-being and meet the specific needs of communities, groups and individuals.

Prioritise health problems and intervene appropriately to assist the patient in complex, urgent or emergency situations, including initiation of effective emergency care.

Support patients to adopt health promotion strategies that encourage patients to live healthily and apply principles of self-care.

Deliver opportunistic health promotion using opportunities such as new-patient medicals.

Provide information and advice on prescribed or over-the-counter medication in relation to long term conditions.

Support patients to adopt health promotion strategies that promote patients to live healthily and encourage principles of self-care.

Assess and care for patients presenting with leg ulcerations and general wound care, advising prescribing clinicians regarding wound care products based on clinical assessment and local formularies.

Support and advise women requesting information relating to Contraception and Sexual Health issues.

Support and manage health needs of women presenting for cervical cytology consultations.

Implement and participate in vaccination and immunisation programmes for both adults and children.

Promote and deliver evidence-based care for patients presenting with aural conditions.

To assist in the supervision and support NHS Health checks.

Communication:

Utilise and demonstrate sensitive communication styles, to ensure patients are fully informed and consent to treatment.

Communicate effectively with patients and carers, recognising the need for alternative methods of communication to overcome different levels of understanding, cultural background and preferred ways of communicating.

Utilise communication skills to support patients to adhere to prescribed treatment regimens.

Anticipate barriers to communication and take action to improve communication.

Estimate and maintain effective communication with individuals and groups within the practice environment external stakeholders.

Act as an advocate when representing the patients and colleagues viewpoints to others.

Delivery Quality Service:

Recognise and work within own competence and professional code of conduct as regulated by the Nursing and Midwifery Council (NMC 2008).

Produce accurate, contemporaneous and complete records of patient consultation, consistent with legislation, policies and procedures.

Prioritise, organise and manage own workload in a manner that maintains and promotes quality.

Deliver care according to National Institute for Clinical Excellence (NICE) guidelines, local guidelines and evidence-based care.

Assess effectiveness of care delivery through self and peer review, benchmarking and formal evaluation.

Participate in the maintenance of quality governance systems and processes across the organisation and its activities.

Utilise the audit cycle as a means of evaluating the quality of the work of self and the team, implementing improvements where required.

In partnership with other clinical teams, collaborate on improving the quality of health care, responding to local and national policies and initiatives as appropriate.

Evaluate the patients response to health care provision and the effectiveness of care.

Support and participate in shared learning across the practice and wider organisation.

Participate in the management, review, and identify learning from patient complaints, clinical incidents and near-miss events utilising a structured framework.

Participate in the performance monitoring review of the team, providing feedback as appropriate.

Understand and apply legal policy that supports the identification of vulnerable and abused children and adults, being aware of statutory child/vulnerable adult health procedure and local guidance.

Work within policies relating to domestic violence, vulnerable adults, substance abuse and addictive behaviour, and refer as appropriate.

Team Working:

Understand own role and scope in the organisation and identify how this may develop over time.

Work as an effective and responsible team member, supporting others and exploring the mechanisms to develop new ways of working.

Delegate clearly and appropriately, adopting the principles of safe practice and assessment of competence of those taking on delegated duties.

Ensure clear understanding and utilisation of referral mechanisms within the practice.

Accept delegation from other nurses, prioritise own workload and ensure effective time-management strategies are embedded in own practice.

Work effectively with others to clearly define values, direction and policies impacting upon care delivery. Participate in team activities that create opportunities to improve patient care.

Participate in and support local projects as agreed with the practice management team.

Management of Risk:

Manage and assess risk within the areas of responsibility, ensuring adequate measures are in place to protect staff and patients.

Monitor work areas and practices to ensure they are safe and free from hazards and conform to health, safety and security legislation, policies, procedures and guidelines.

Ensure safe storage, rotation and disposal of vaccines and drugs is undertaken. Where appropriate, oversee the monitoring, stock control and documentation of controlled drug usage according to legal requirements.

Undertake mandatory and statutory training and ensure that this is up to date.

Apply infection control measures within the practice according to practice, local and national guidelines.

Apply policies that reduce environmental health risks, are culturally sensitive and increase access to health care for all.

Participate in the local implementation strategies that are aligned to the values and culture of general practice.

Utilising Information:

Use technology as an aid to management in planning, implementation and monitoring, presenting and communicating information.

Review and process data using accurate Read codes about patients in order to ensure easy and accurate retrieval for monitoring and audit processes.

Manage information searches using the internet and local library databases, for example, the retrieval of relevant information for patients on their condition.

Understand own and others responsibility to the individual organisation regarding the Freedom of Information Act.

Learning and Development:

Act as mentor to students, assessing competence against set standards as requested and if appropriately qualified.

Disseminate learning and information gained to other team members in order to share good practice and inform others about current and future developments.