Job description

Job responsibilities

Lister Medical Centre

Job Description

JOB TITLE -Clinical Pharmacist

RESPONSIBLE TO -Partners and Senior Management Team

HOURS OF WORK -37.5 hours per week

RENUMERATION -Depends on experience

CONTRACT LENGTH -Permanent

LOCATION -Lister Medical Centre, Abercrombie Way, Harlow, Essex CM18 6YJ

Job Summary

The post holder will work within their clinical competencies to provide specialist pharmaceutical support to the practice including working with members of the wider healthcare team to improve care and support safe and effective prescribing.

The role will have a patient facing element either face to face or telephone - including chronic disease management, repeat prescription management and structured medication reviews. This will also include the management and review of patients with polypharmacy.

The post holder will need to be proactively involved in quality improvement and audit as well as managing some aspects of the Quality and Outcomes Framework.

The post holder will be supported to help develop the role and work to improve the care and outcomes for the patients across the practice.

To play a pivotal role in the delivery of high-quality primary health care within the practice.

Key Responsibilities and Duties:

Clinical medication reviews for patients with single or multiple long term conditions where medicines optimisation is required

To reconcile medicines following discharge from hospitals or intermediate care and working with patients and community pharmacists to ensure patients receive the medicines they need post-discharge and to reduce risk of readmission.

To be involved in multidisciplinary clinical meetings where appropriate

To manage repeat prescription requests, resolving queries where possible within scope of practice. To ensure patients have appropriate monitoring tests in place when required.

Implement changes to medicines in line with MHRA alerts, product withdrawal or shortage and other local or national guidance

To maintain full and complete records of all patient contacts using appropriate clinical templates and coding

To undertake a proactive role in audit and quality improvement implementing recommendations where appropriate.

Provide independent information to patients with regard to medicines and prescribing changes, initiating further support from other healthcare professionals where appropriate

Participate in review and setting of policies relating to medicines management and prescribing and help ensure the practice prescribe in accordance with local guidelines and formulary

To identify areas of clinical risk at network level and make recommendations to support the introduction of new working practices that will optimise the quality of prescribing and make more efficient use of network resources.

To monitor practice prescribing against the local health economy and make recommendations for GPs or amend within scope of practice, based on findings.

To maintain own clinical and professional competence and be responsible for own continuous professional development

To ensure full compliance with Care Quality Commission standards for safe and effective care

Manage the repeat prescribing reauthorisation process by reviewing requests for repeat prescriptions and medicines reaching review dates

Responsible for reviewing and managing acute medication requests

To be involved in and contribute to the safety of drug monitoring processes to ensure appropriate drug monitoring

Work with care home staff to improve the safety of ordering medicines and administration if required.

Duties will vary according to the demands on the practice as agreed with the GP Partners

Health & Safety

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, the practice Health & Safety Manual, and the practice Infection Control policy and published procedures. This will include:

Using personal security systems within the workplace according to Practice guidelines

• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
• Making effective use of training to update knowledge and skills
• Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
• Actively reporting of health and safety hazards and infection hazards immediately when recognised
• Keeping own work areas and general / patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holders role

Production of Performance and Quality Information

• To ensure that documentation (electronic and paper-based) exists to support performance standards across the full range of performance-based activity QOF, Enhanced Services etc.

Data Quality

To work within the clinical computer system to improve data quality, using the expertise of other data staff where appropriate.

Equality and Diversity

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

• Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation.
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.
• Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional Development

Training requirements will be monitored by yearly appraisal. Personal development will be encouraged and supported by the Practice. It is the individuals responsibility to remain up to date with recent developments. The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include:

• Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.
• Taking responsibility for own development, learning, and performance and demonstrating skills and activities to others.

Quality

The post-holder will strive to maintain quality within the Practice, and will:

• Assess own performance and take accountability for own actions, either directly or under supervision.
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.
• Work effectively with individuals in other agencies to meet patients needs.
• Effectively manage own time, workload and resources.

Communication:

The post-holder should recognise the importance of effective communication within the team and will:

• Communicate effectively with other team members.
• Communicate effectively with patients and carers.
• Recognise peoples needs for alternative methods of communication and respond accordingly.
• Most instruction and communication of activity will be via the Management Team
• External communication will be with patients, Primary Care Trusts and other NHS bodies, and other GP practices and service providers.

Contribution to the Implementation of Services

The post-holder will:

• Apply Practice policies, standards and guidance.

Confidentiality

• In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
• In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential.
• Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance
• with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Person Specification

Experience

Essential

• Experience of working in General Practice
• Independent Prescriber

Other

Desirable

• Full driving licence

Qualifications

Essential

• Mandatory registration with General Pharmaceutical Council
• Undergraduate degree in Pharmacy

Desirable

• Membership of the Royal Pharmaceutical Society
• Hold or to be working towards a Postgraduate Diploma
• Hold or be working towards a prescribing qualification (training will be provided if not already underway)

Behavioural Competencies and Skills

Essential

• Excellent written and verbal communication skills
• Demonstrates the ability to communicate complex and sensitive information in an understandable form to a variety of audiences (e.g. patients)
• Excellent IT skills
• Proficient in SystmOne, Ardens Manager and AccuRx
• Able to obtain and analyse complex technical information
• Recognises priorities when problem solving and identifies deviations from the normal pattern and is able to refer to others when appropriate
• Able to work under pressure and to meet deadlines
• Work effectively independently and as a team member
• Demonstrates self-development through continuous professional development activity
• Is able to follow legal, ethical, professional and organisational policies/procedures and codes of conduct

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Lister Medical Centre

Address

Lister Health Centre Unit 1

Abercrombie Way

Harlow

Essex

CM18 6YJ

United Kingdom

Employer's website

https://www.listermedicalcentre.com (Opens in a new tab)

Job description

Job responsibilities

To support the Bolton Urgent Care Teams in providing a comprehensive administrative service to the relevant administration teams.

The post holder will work within the Urgent Care Teams where extra admin support is required and will report to the relevant Administration Manager.

These duties may include (dependant on where the cover is required):

The post holder will undertake general administrative office duties including the typing of medical and other correspondence, actioning any requirements identified within the document. They will answer and manage calls from service uses and their carers / relatives and other health and social care professionals in a professional and courteous manner. Typing of clinic letters and reports, prepare agendas, minuting meetings along with any other administrative duties that are required which may include reception cover.

Person Specification

Education / Qualifications

Essential

• 2 years previous office experience or equal demonstrative experience
• GCSE Maths and English or equivalent

Desirable

• IT related qualification
• RSA/NVQ qualification
• ECDL Qualification

Experience

Essential

• Use of all Microsoft Packages
• Working in a confidential environment
• Good communication skills

Desirable

• Use of office equipment
• Knowledge of Medical terminology
• Contact with patients / service users
• A patient administrative background

Knowledge

Essential

• The data protection act / patient confidentiality
• Use of office equipment
• The importance of working as part of a team as well as using own initiative

Desirable

• Use of EPR systems
• Adaptable to new systems / processes

Skills and Abilities

Essential

• Effective time management skills / ability to prioritise and plan conflicting and complex work demands
• Minute taking
• Excellent telephone manner with outstanding communication skills
• Advanced keyboard skills, ability to navigate IT systems, incl Excel, Word etc
• Mature disposition, flexibility

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Greater Manchester Mental Health NHS Foundation Trust

Address

Royal Bolton Hospital

Minerva Road

Bolton

BL4 0JR

United Kingdom

Employer's website

https://www.gmmh.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

• Assess, investigate, diagnose and manage patients presenting with acute and undifferentiated medical conditions, including recognising and responding appropriately to clinical deterioration and emergency situations.
• Develop and implement appropriate management plans, including decisions regarding admission, discharge, escalation of care and admission avoidance, seeking senior or specialist support where required.
• Review and act on investigation results in a timely manner and ensure accurate clinical documentation, prescribing and handover of patient care.
• Communicate effectively with patients, relatives and carers regarding diagnosis, treatment, prognosis and onward care.
• Liaise with other medical and service departments, General Practitioners and relevant community and social care services to support safe and coordinated patient care.

For a full comprehensive list of main responsibilities and duties, please kindly refer to job description and personal specification attached.

Person Specification

Experience and Knowledge

Essential

• Broad clinical experience in General Internal Medicine
• Experience of managing a broad range of acute medical presentations, including patients with complex comorbidities and clinical deterioration
• Experience of prioritising and managing competing clinical demands within a busy acute care environment, with an understanding of appropriate escalation to senior clinicians and specialist services
• Experience of working effectively within a multidisciplinary team, including supporting, supervising and providing clinical advice to junior members of the clinical team
• Good understanding of the NHS and the professional responsibilities of a senior clinician, including clinical governance, patient safety, incident reporting and risk management.
• Understanding of the principles of safe discharge, admission avoidance, and effective patient flow

Desirable

• Experience of clinical leadership within an acute care environment

Qualification(s) and Professional Training

Essential

• MBBS or equivalent
• Full GMC registration with a license to practice
• Evidence of completion of Core medical training or equivalent
• Current Advance Life Support (ALS) certification or equivalent
• Evidence of continuing professional development
• MRCP Part 1 or equivalent evidence of postgraduate medical knowledge

Desirable

• MRCP Part 2 and/or PACES
• Additional relevant postgraduate qualifications or formal training in teaching, leadership, or quality improvement

Skills and Abilities

Essential

• Able to assess, diagnose, and initiate appropriate management for acutely unwell and undifferentiated patients
• Able to recognise and respond appropriately to clinical deterioration and emergency situations
• Able to make safe, timely, and effective clinical decisions
• Able to prioritise workload according to clinical need and risk
• Able to provide effective clinical leadership, supervision, and support to junior medical colleagues
• Able to communicate clearly and effectively with patients, relatives, carers, and colleagues
• Able to provide clear and structured clinical handovers and ensure appropriate transfer of clinical information
• Able to work collaboratively with colleagues across the multidisciplinary team
• Able to use relevant clinical and patient administration systems effectively.

Desirable

• Experience of completing a full audit cycle or quality improvement project

Other

Essential

• Able to participate in the relevant out-of-hours, weekend, and on-call arrangements for the post
• Ability to work flexibly according to the needs of the service

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

George Eliot Hospital NHS Trust

Address

George Eliot Hospital

College Street

Nuneaton

CV10 7DJ

United Kingdom

Employer's website

http://www.geh.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please see attached job description and person specification

Staff benefits

• Pay Enhancements 30% additional for Evenings (8pm onwards) and Saturdays and 60% additional for Sundays and Bank holidays.
• 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
• Excellent pension
• Cycle to work scheme
• Salary sacrifice car scheme
• Wellbeing programme
• Blue Light Card Discounts

Person Specification

Qualifications

Essential

• Ability to use Microsoft packages to a high standard.
• Knowledge of word application essential
• GCSE in Maths and English

Desirable

• Ability to liaise with multidisciplinary team and differing levels of personnel.
• Needs to be able to decide importance of tasks and how to tackle them.
• Must be able to work with colleagues, sharing workload, particularly in times of colleague absence.
• Working within a confidential environment

Knowledge

Essential

• Clear understanding of The Data Protection Act.
• Training and developing according to the needs of service and self.
• Adherence to policies etc set out by the trust and service.

Desirable

• Use of EPR systems.
• Adaptable to new systems/ processes.

Skills

Essential

• Effective time management skills
• The ability to prioritise and plan conflicting and complex work demands
• An excellent telephone Manner and excellent communication skills
• Ability to be numerate and provide statistical data accurately.
• A caring and sensitive attitude when communicating with staff and patients

Desirable

• Minute taking
• Problem solving

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Greater Manchester Mental Health NHS Foundation Trust

Address

Breightmet Health Centre

Breightmet Fold Lane

Bolton

BL2 6NT

United Kingdom

Employer's website

https://www.gmmh.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

For more information on this role please see the attached job description and person specification. This will give you a better overview of the job role and requirements.

Person Specification

Qualifications

Essential

• Full Registration with GMC
• Approval (or eligibility for approval) under Section 12(2) of the Mental Health Act
• Part 1 MRC Psych or equivalent
• Knowledge of evidence base for eating disorders

Desirable

• Able to make decisions independently, but know when to seek advice
• Able to make a comprehensive assessment of a person presenting with suspected mental illness, including appropriate risk assessment
• Able to design and implement appropriate management plans, including appropriate risk management plans
• Able to think in psychotherapeutic terms and reflect on own emotional response to patients

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Coventry and Warwickshire Partnership Trust

Address

Tile Hill Health Centre

Jardine Crescent

Coventry

CV4 9PN

United Kingdom

Employer's website

https://www.covwarkpt.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Duties and responsibilities:

The duties and responsibilities to be undertaken by members of the practice administration team may include any or all the items in the following list. Duties may be varied from time to time under the direction of the practice manager, dependent on current and evolving practice workload and staffing levels:

• Opening up/locking up of practice premises and maintaining security in accordance with practice protocols
• Maintaining and monitoring the practice appointments system

• Processing personal and telephone requests for appointments, visits, and telephone consultations, and ensuring callers are directed to the appropriate healthcare professional

• Processing and distributing incoming (and outgoing) mail

• Taking messages and passing on information

• Filing and retrieving paperwork

• Processing repeat prescriptions in accordance with practice guidelines

• Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures

• Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers

• Clearing and re-stocking of consulting rooms as required

• Providing clerical assistance to practice staff as required from time to time, including word/data processing, filing, photocopying, and scanning

• Ordering, re-ordering and monitoring of stationery and other supplies

• Dealing with clinical waste

• Provision of refreshments for staff and visitors as required, loading and emptying the dishwasher and keeping the kitchen area clean and tidy

• Keeping the reception area, noticeboards, and leaflet dispensers tidy and free from obstructions and clutter

Confidentiality:

• In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately

• In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential

• Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Health & safety:

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice health & safety policy, the practice health & safety manual, and the practice infection control policy and published procedures. This will include:

• Using personal security systems within the workplace according to practice guidelines

• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks

• Making effective use of training to update knowledge and skills

• Using appropriate infection control procedures, maintaining work areas in a tidy and safe way, free from hazards

• Actively reporting health and safety hazards and infection hazards immediately when recognised

• Keeping own work areas and general/patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holders role

• Undertaking periodic infection control training (minimum annually)

• Reporting potential risks identified

• Demonstrate due regard for safeguarding and promoting the welfare of children.

Person Specification

Experience

Essential

• Experience working in a busy reception, customer service or administrative environment
• Experience dealing with the public, both face-to-face and over the telephone
• Experience using IT systems confidently and accurately
• Experience working as part of a team to meet deadlines and manage workload
• Strong organisational skills with the ability to prioritise tasks effectively
• Ability to work in a fast-paced environment and handle competing demands
• Good attention to detail and accuracy when processing information
• Ability to maintain strict confidentiality at all times

Desirable

• Experience working in General Practice
• Experience using EMIS clinical system

Qualifications

Essential

• Good standard of general education (GCSE English and Maths or equivalent)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Stonebridge Surgery

Address

Preston Rd

Longridge

Preston

Lancs

PR3 3AP

United Kingdom

Employer's website

https://www.stonebridge-surgery.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Description Clinical Pharmacist

Job Title: Clinical Pharmacist Location: Member practices forming Braintree Primary Care Network Reports To: PCN Business Manager/Operations Manager

Purpose of Role:

To enhance patient care through effective medication management, ensuring safe and optimal use of medicines within the PCN.

Key Responsibilities:

• Conduct thorough medication reviews for patients, especially those with chronic conditions or on multiple medications (polypharmacy).
• Provide expert advice on prescribing, including assessing the appropriateness of medications and potential interactions.
• Develop and implement standard operating procedures for medication management and safety.
• Collaborate with GPs and other healthcare professionals to create and adjust medication management plans.
• Participate in practice meetings to discuss medication-related issues and provide recommendations.
• Educate patients about their medications, emphasising adherence, side effects, and lifestyle considerations.
• Contribute to the development of local formularies and medication policies to align with best practices.

Qualifications:

• Registered pharmacist with the General Pharmaceutical Council (GPhC).
• Postgraduate qualification in clinical pharmacy or experience in primary care preferred.
• Strong analytical and communication skills.

Person Specification

Knowledge & Skills

Essential

• - Ability to provide quality care
• - Good interpersonal and communication skills

Desirable

• - good IT skills

Qualifications

Essential

• Registered pharmacist with the General Pharmaceutical Council (GPhC).
• Postgraduate qualification in clinical pharmacy or experience in primary care preferred.
• Strong analytical and communication skills.

Experience

Essential

• Experience of working within a primary care organisation.

Desirable

• Experience of working in a GP practice or PCN.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Braintree Primary Care Network

Address

Braintree Primary Care Network

NHS Livewell Hub, Saunders House

Manor Street

Braintree

Essex

CM7 3HP

United Kingdom

Job description

Job responsibilities

The successful applicant will:

• Provide high-quality, patient-centred general medical services.
• Work collaboratively with our existing GP and multidisciplinary team.
• Participate in the practice's total triage system, including regular triage GP sessions.
• Contribute to clinical meetings, significant event reviews, audits and practice development.
• Support the continued development of our clinical services.
• Participate in the practice's shared responsibility for safeguarding, prescribing, quality improvement and other areas of clinical governance.
• Have the opportunity to become involved in the development of our new premises and the future direction of the practice.

What we offer

• 6 to 8 sessions per week
• Competitive salaried GP package, negotiable depending on experience and commitment.
• A supportive and friendly clinical team.
• A varied and interesting caseload.
• Structured clinical and practice meetings.
• A modern approach to workload management through total triage.
• Excellent opportunities to work alongside our wider multidisciplinary team.
• Opportunities for professional development and involvement in practice improvement.
• The opportunity to contribute to the development of our new premises project.
• Potential for future partnership for the right candidate.
• A well-established practice with an ambitious vision for the future.

Future partnership opportunity

For the right candidate, there may also be the possibility of future partnership.

Whilst this position is initially offered as a salaried GP role, we would be interested in developing a longer-term relationship with a GP who wishes to become more involved in the strategic and operational development of the practice.

We would therefore be very happy to discuss future partnership possibilities with applicants who have an interest in this.

Person Specification

Qualifications

Essential

• GMC registered and on the NHS England Performers List.
• An experienced and committed clinician.
• Passionate about delivering high-quality general practice.
• A good communicator and team player.
• Comfortable working within a modern primary care model.

Desirable

• We are intested in any additional qualifications applicants may possess that could be developed into additional service provided by the practice.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Guildhall Surgery

Address

65-69 Guildhall Street

Folkestone

Kent

CT20 1EJ

United Kingdom

Employer's website

https://www.guildhallstreetsurgery.co.uk (Opens in a new tab)

Job description

Job responsibilities

* Provide a key service within the practice team and project a positive and friendly image to patients and other visitors, both in person and on the telephone.

* Answer telephone calls from patients, taking a summary of their problem and allocating them to the most appropriate clinician.

* Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.

* Undertake a variety of administrative duties to assist in the smooth running of the practice.

* Applicant MUST be able to work 8am starts and 6:30pm finishes

Person Specification

Qualifications

Essential

• Experience In general practice Knowledge of the clinical system EMIS Web

Desirable

• GCSE Grade A to C in English and Maths

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Bean Medical Practice

Address

5 Bean Road

Dudley

West Midlands

DY2 8TH

United Kingdom

Employer's website

https://www.beanmedicalpractice.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

To work as part of the primary care team, providing high-quality patient care under the direction and supervision of registered nurses and General Practitioners (GPs). The Healthcare Assistant will support the delivery of safe, effective, and patient-centred care while promoting health, preventing illness, and assisting with chronic disease management.

Key Responsibilities

Clinical Duties

• Undertake new patient health checks.
• Measure and record:
• Blood pressure
• Pulse
• Respiratory rate
• Temperature
• Height and weight
• Body Mass Index (BMI)
• Perform venepuncture.
• Carry out ECG recordings.
• Record observations accurately within the clinical system.
• Administer vaccinations and immunisations where appropriately trained and authorised.
• Assist with infection prevention and control procedures.

Health Promotion

• Promote healthy lifestyle choices.
• Provide smoking cessation advice .
• Encourage participation in national screening programmes.
• Support patients with weight management advice.
• Signpost patients to appropriate health and community services.

Patient Care

• Ensure patients are treated with dignity, respect, and compassion.
• Maintain patient confidentiality at all times.
• Obtain informed consent before carrying out procedures.
• Recognise deterioration or concerns and escalate appropriately.
• Provide reassurance and support to patients and carers.

Administrative Responsibilities

• Maintain accurate and timely patient records.
• Use electronic clinical systems effectively.
• Manage clinical stock and supplies.
• Clean and prepare clinical rooms.
• Ensure equipment is maintained and calibrated.
• Participate in audit activities where required.

Infection Prevention and Control

• Follow infection prevention and control policies.
• Maintain a clean and safe clinical environment.
• Dispose of clinical waste appropriately.
• Use personal protective equipment (PPE) correctly.

Safeguarding

• Understand safeguarding responsibilities for children and vulnerable adults.
• Report concerns in accordance with practice policies.
• Complete mandatory safeguarding training.

Professional Responsibilities

• Work within the scope of competence.
• Maintain professional boundaries.
• Participate in annual appraisal.
• Undertake mandatory and role-specific training.
• Support students and new staff where appropriate.

Quality and Governance

• Participate in clinical audits.
• Report incidents, accidents, and near misses.
• Contribute to quality improvement initiatives.
• Comply with practice policies and NHS standards.

Communication

• Communicate effectively with:
• Patients
• Carers
• GPs
• Nurses
• Reception staff
• Community services
• Secondary care providers
• Maintain effective verbal and written communication.

Person Specification

Qualifications

Essential

• NVQ Level 2 or 3 in Health and Social Care (or equivalent)

Desirable

• Venepuncture certification
• NHS Health Check training
• ECG competency
• Immunisation training (where appropriate)
• Chronic disease management training

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

ST ANDREWS SURGERY

Address

1 DE WINTON STREET

TONYPANDY

RHONDDA

MID GLAMORGAN

CF40 2QZ

United Kingdom

Employer's website

http://www.standrewssurgery.wales.nhs.uk/home (Opens in a new tab)

Job description

Job responsibilities

JOB DESCRIPTION and PERSON SPECIFICATION

JOB TITLE: Phleobotomist

REPORTS TO: Nurse Manager

ACCOUNTABLE TO: Partner with responsibility for the Nursing function

Key Working Relationships

• Members of the nursing team
• GPs
• Members of the management team
• Care navigation and administration team.
• Patients
• Community staff

Job Summary:

The post holder works under indirect supervision of the Nurse Manager and undertakes task and duties delegated by the Nurse Manager or a suitably qualified regulated professional. They will work collaboratively with the general practice team to meet the needs of patients and following policy and procedures.

To support the practice to ensure compliance with its statutory and regulatory obligations, such as but not limited to the Care Quality Commission and Data Protection Act 2018(GDPR)

Job Responsibilities

Clinical

Undertake, record, and follow guidelines for the tasks for which you have received appropriate training:

Venepuncture

Blood Pressure

Dressings

ECG's

Urinalysis and preparation of specimens for investigation by the pathology laboratory

BP,Height and weight body mass index

Prepare and maintain environments and equipment.

To promote health and wellbeing within the practice population

Give accurate and appropriate information to patients and groups within own competence.

To record all consultations within the clinical system

Respond to medical emergencies.

Ensure that the principles of Infection Control are always adhered to.

Screen new patients to research studies within areas of competence,

This job description is not a complete list of duties but is intended to give a general indication of the range of work undertaken. It will vary over time as demands and priorities within the NHS change. Significant changes in the range of work undertaken will be made only after discussion with the post holder.

Confidentiality:

• In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
• In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.
• Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & Safety:

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice health & safety policy and the practice infection control policy and published procedures. This will include:

• Using personal security systems within the workplace according to practice guidelines
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks.
• Making effective use of training to update knowledge and skills.
• Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
• Actively reporting of health and safety hazards and infection hazards immediately when recognised
• Keeping own work areas and general/patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holders role
• Undertaking periodic infection control training
• Reporting potential risks identified
• Demonstrate due regard for safeguarding and promoting the welfare of children.

Equality and Diversity

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

• Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation.
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.
• Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional Development

The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

• Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

Quality

The post-holder will strive to maintain quality within the practice, and will:

• Alert other team members to issues of quality and risk
• Assess own performance and take accountability for own actions, either directly or under supervision
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.
• Work effectively with individuals in other agencies to meet patients needs.
• Effectively manage own time, workload, and resources.

Communication

The post-holder should recognise the importance of effective communication within the team and will strive to:

• Communicate effectively with other team members.
• Communicate effectively with patients and carers
• Recognize peoples needs for alternative methods of communication and respond accordingly.

Contribution to the Implementation of Services

The post-holder will:

• Apply practice policies, standards and guidance.
• Discuss with other members of the team how the policies, standards and guidelines will affect own work.
• Participate in audit where appropriate.

PERSON SPECIFICATION - POSITION OF PHLEBOTOMIST / HCA

ESSENTIAL REQUIREMENTS andDESIRABLE REQUIREMENTS

Knowledge & Experience:

• Good general education with demonstrable ability in Mathematics and English Language desirable
• Experience of maintaining and manipulating computerised and/or paper-based data/information

Abilities & Aptitudes:

• Ability to handle face to face and telephone enquiries in a professional manner.
• In communication, ability to assess any given situation and to respond in the appropriate manner, with a high degree of tact & diplomacy.
• Ability to organise and prioritise work, and to adhere to deadlines and targets.
• Ability to handle information securely and confidentially.
• Ability to work cooperatively as part of a team.
• An understanding of the requirements in shaping the image of a customer orientated organisation, when working as a first point of contact member of staff
• Ability to work on own initiative dealing with confidential issues.
• Able to work efficiently and with a great degree of accuracy.

Abilities & Aptitudes:

• Aptitude to adapt working style to meet the needs of the patient.
• Aptitude to use standard office equipment efficiently.

Knowledge and Experience:

• Experience of working in a GP Practice or NHS environment
• An awareness of equal opportunities
• An awareness of Health and Safety within the workplace
• Experience of working in a service orientated environment

Other Job-Related Requirements:

Flexibility in relation to working hours

Venepuncture Adult

Venepuncture Child 12 and over

Blood pressure monitoring

Wound care

Health Promotion including smoking cessation, weight management & alcohol

Urinalysis

Person Specification

Knowledge and skills

Essential

• Understanding of infection prevention and control procedures. Knowledge of patient confidentiality, data protection and safeguarding principles.
• Professional, caring and compassionate approach.
• Good communication and interpersonal skills.
• Excellent organisational skills and attention to detail.
• Ability to work effectively as part of a multidisciplinary team. Competent IT skills and ability to use clinical systems.
• Understanding of QOF and primary care services
• Ability to prioritise workload and work independently.
• Reliable, flexible and committed to high standards of patient care. Demonstrates empathy, discretion and respect for diversity and inclusion.

Qualifications

Essential

• GCSEs (or equivalent) including English and Mathematics.
• Evidence of phlebotomy training or relevant competency assessment.
• NVQ Level 2 or 3 in Health and Social Care, Care Certificate or equivalent healthcare qualification.

Desirable

• Basic Life Support certification or willingness to undertake training.

Experience

Essential

• Previous experience working in a healthcare setting.
• Experience undertaking venepuncture/phlebotomy procedures.
• Experience working in a GP practice or primary care environment. Experience processing and handling laboratory samples.

Desirable

• Experience recording clinical observations including blood pressure, height, weight and BMI. Experience maintaining accurate patient records.
• Experience carrying out NHS health checks.
• Wound care
• ECG's

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Rowden Medical Partnership

Address

Rowden Hill

Chippenham

Wiltshire

SN15 2SB

United Kingdom

Employer's website

https://www.rowdensurgery.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

PLEASE NOTE: To view the Job Description and Person Specification, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.

As an employer and sponsor licence holder, to be able to provide sponsorship to overseas nationals via the Skilled Workerroute we must ensure that we adhere to the sponsorship requirements set by UK Visas and Immigration. After carefullyreviewing this role, we do not believe that this position meets the requirements for sponsorship. For details on eligibilitycriteria for a Skilled Worker visa, please follow this link to the gov.uk websiteSkilled Worker visa: Overview - GOV.UK(www.gov.uk)

Person Specification

education, Qualifications

Essential

• CIEH Level 2 in Health & safety (formerly Basic Health & Safety) OR equivalent experience

Desirable

• NVQ in related subject- cleaning support services, portering

Experience

Essential

• Experience of using Microsoft Office programme including Outlook, Word, and Excel
• Experience of working within a similar environment Supervisory experience

Skills

Essential

• Good organisational Skills
• Ability to travel between sites on a frequent and varied basis.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Derbyshire Community Health Services NHSFT

Address

Whitworth Hospital/Newhome Health Centre

330 Bakewell Road

Darley Dale, Matlock

DE4 2JD

United Kingdom

Employer's website

http://www.dchs.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Develop and manage a medicines management plan and deliver patient services as determined by practice/PCN policy and local and national guidance.

Develop and manage the medicines management team, including delivery of training, to maximise cost-effective prescribing and improve the quality of patient care.

Work within their clinical competencies as part of a multi-disciplinary team to provide expertise in clinical medicines management, provide face to face structured medication reviews, manage long term conditions, management of medicines on transfer of care and systems for safer prescribing, manage repeat prescription authorisations and reauthorisation, acute prescription request, while addressing both the public health and social care needs of patients in the GP practice(s) that make up the PCN

Undertake medication review of patients with polypharmacy especially for older people, people in residential care homes and those with multiple co-morbidities.

Provide leadership on quality improvement and clinical audit and well as managing some aspects of the Quality and Outcomes Framework (QOF)

Provide medication review services to patients via clinics in the practice, domiciliary visits and in residential and nursing homes, and to deliver pharmaceutical care plans that maximise cost-effective prescribing and improve the quality of patient care.

Present at patient group meetings or other appropriate events to give advice on the appropriate use of medicines.

Produce patient information leaflets and posters and run medicine awareness projects throughout the year.

Assist partners with the appropriate monitoring and management of their prescribing budgets.

Prepare evidence-based resources and information to support the medicine management team and all other relevant health professionals in the implementation of rational cost-effective prescribing.

Help plan, develop and support the introduction of new working processes within the practice to optimise the quality of prescribing

See (where appropriate) patients with single or multiple medical problems where medicine optimisation is required (e.g., Respiratory, Cardiovascular and Diabetes)

Review the on-going need for each medicine, a review of monitoring needs and an opportunity to support patients with their medicines taking ensuring they get the best use of their medicines (i.e., medicines optimisation)

Make appropriate recommendations to Senior Pharmacists or GPs for medicine improvement.

Undertake clinical medication reviews with patients and produce recommendations for senior clinical pharmacist, nurses and/or GP on prescribing and monitoring.

Work with care home staff to improve safety of medicines ordering and administration

Person Specification

Experience

Essential

• An understanding of general practice and how it works
• Excellent interpersonal skills
• Excellent written and verbal communication skills
• Good IT skills including the ability to analyse and interpret data
• Attention to detail
• Ability to follow procedures and work to deadlines
• Self-motivated
• Ability to work flexibly and effectively
• Able to travel across the PCN
• Able to set priorities and meet deadlines

Desirable

• Experience of working in Primary Care / GP Practice
• Knowledge of GP clinical systems S1 within Primary Care
• Experience of prescription processes and prescribing systems
• Experience in implementing clinical audits

Qualifications

Essential

• Masters degree in Pharmacy (MPharm)
• Registered Pharmacist with General Pharmaceutical Council
• Preferably 2-3 years post registration experience

Desirable

• Specialist knowledge acquired through postgraduate diploma level or equivalent training/experience
• Primary care pharmacy education pathway qualification including independent prescribing or working towards qualification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Meadowgreen Health Centre

Address

Jordanthorpe Health Centre

1 Dyche Close

Sheffield

S8 8DJ

United Kingdom

Employer's website

https://meadowgreenhealthcentre.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Person Specification

Experience

Essential

• Experience
• Previous experience in a reception, administrative or customer service role.
• Experience of working in a busy environment and managing competing priorities.
• Experience of handling confidential and sensitive information.
• Experience of using computerised systems for data entry and maintaining accurate records.
• Skills and Knowledge
• Excellent verbal and written communication skills.
• Good IT and keyboard skills, with the ability to learn and use new computer systems.
• Excellent attention to detail and a high level of accuracy.
• Ability to organise, prioritise and manage workload effectively.
• Ability to work to deadlines and remain calm under pressure.
• Understanding of the importance of confidentiality and data protection.
• Ability to communicate effectively and professionally with patients, colleagues and healthcare professionals.
• Personal Qualities
• Friendly, approachable and professional manner.
• Reliable, punctual and conscientious.
• Able to work independently and use initiative.
• Able to work effectively as part of a team.
• Flexible and willing to undertake additional duties appropriate to the role.
• Commitment to providing a high-quality, patient-centred service.

Desirable

• Experience
• Previous experience working within an NHS, GP practice or healthcare setting.
• Experience of working with clinical correspondence and document workflow.
• Experience using GP clinical systems such as EMIS Web or SystmOne.
• Experience of processing referrals, hospital letters and other clinical documentation.
• Knowledge and Skills
• Understanding of NHS primary care and GP practice processes.
• Knowledge of information governance and confidentiality within a healthcare setting.
• Understanding of the importance of accurate and timely document processing.
• Experience using Microsoft Office and other administrative software.
• Ability to recognise and appropriately escalate urgent correspondence in accordance with practice procedures.
• Qualifications and Development
• Relevant administration or customer service qualification.
• Willingness to undertake further training and development relevant to the role.
• Knowledge or training in NHS information governance, safeguarding or confidentiality.

Qualifications

Essential

• Qualifications and Experience
• Previous experience in a reception, administration or customer-facing role.
• Experience of working in a busy environment and managing a varied workload.
• Experience of using computerised systems for data entry and record keeping.
• Experience of handling confidential or sensitive information.
• Previous experience within a healthcare or NHS environment is desirable but not essential.
• Knowledge and Skills
• Good standard of written and verbal communication.
• Good IT skills and confidence using computer systems.
• Accurate data entry skills with excellent attention to detail.
• Ability to process, organise and prioritise information effectively.
• Ability to manage competing priorities and meet deadlines.
• Understanding of the importance of confidentiality and information governance.
• Ability to communicate professionally and appropriately with patients, colleagues and external organisations.
• Personal Attributes
• Friendly, approachable and professional manner.
• Reliable, organised and conscientious.
• Ability to remain calm and professional when working under pressure.
• Able to work independently and use initiative within agreed procedures.
• Ability to work effectively as part of a team.
• Commitment to providing a high-quality, patient-focused service.
• Willingness to undertake training and develop knowledge and skills relevant to the role.

Desirable

• Qualifications and Experience
• Previous experience working within an NHS, GP practice or other healthcare setting.
• Experience of working with clinical correspondence, document workflow or medical records.
• Experience using primary care clinical systems such as EMIS Web or SystmOne.
• Experience working in a patient-facing reception environment.
• Previous experience of dealing with referrals, hospital correspondence or other clinical documentation.
• Knowledge and Skills
• Understanding of NHS primary care services and the role of a GP practice.
• Knowledge of NHS information governance, confidentiality and data protection requirements.
• Understanding of document workflow processes and the importance of accurate and timely information handling.
• Good knowledge of Microsoft Office and other administrative software.
• Ability to identify and appropriately escalate urgent or clinically important correspondence in accordance with practice procedures.
• Personal Attributes
• Flexible and adaptable approach to work.
• Willingness to support colleagues and contribute to service improvements.
• Ability to learn new systems and procedures quickly.
• Commitment to continuous learning and professional development.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Peelhouse Medical Plaza

Address

Peelhouse Lane

Widnes

Cheshire

WA8 6TN

United Kingdom

Employer's website

https://www.peelhouse-medical-plaza.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

We do not provide visa sponsorship

JOB SUMMARY

The post holder will support older people living with frailty to live longer, healthier lives. They will work closely with Havering PCNs GP practices, the wider PCN team, the local authority, including social care and housing, and Voluntary Community and Social Enterprise organisations to ensure individuals receive appropriate, coordinated support.

Social Prescriber will assist patients whose care is coordinated by the PCN Aligned Community Team. Serves as a single point of contact for individuals and carers, coordinating the provision of comprehensive, integrated care in collaboration with other services and professionals, such as specialist community teams, social prescribers, voluntary sector organisations, and primary care.

The post holder will work with individuals from various cultural and social backgrounds. The ability to perform effectively in a diverse and occasionally demanding environment is required.

Training and support

The successful candidate will have excellent interpersonal and communication skills, strong organisational abilities, patience and empathy. They should have substantial experience as a social prescriber, having worked in health, social care, or the voluntary, community and social enterprise sector, with at least two years of direct engagement with individuals, families, or carers.

The post holder will be supported in their training and professional development by peers, line manager and clinical supervisor. The post holder will be encouraged to attend any training courses that are relevant to the role.

Key Responsibilities

Service Delivery

Build a robust knowledge of health, social and third sector provision available within Havering and surrounding areas.

Promote social prescribing, its role in self-management, and the wider determinants of health.

Build relationships with key staff in GP practices within havering PCN. Attend relevant meetings and integrate as part of the wider network team, providing information and feedback on social prescribing matters.

Work proactively to develop strong links with all local agencies to encourage referrals, to recognise services requirements and enable confident approach to making referrals.

Work in partnership with all local agencies to raise awareness of social prescribing and demonstrate how partnership working can reduce pressure on statutory services, improve health outcomes and enable a holistic approach to care.

Provide referring agencies with regular updates relating to social prescribing and include training for their staff to promote effective access to information and encourage appropriate referrals.

Work proactively in encouraging self-referrals and connecting with all local communities, particularly those communities that statutory agencies may find hard to reach.

Personalised Care and Support

Build relationships with patients, their families and carers. Meet people on a one-to-one basis, undertaking home visits where appropriate within organisations policies and procedures or consulting via the telephone giving people time to tell their stories and focus on what matters to me?

Build trust with the person, providing non-judgmental support, respecting diversity and lifestyle choices.

Anticipate barriers to communication.

Be a friendly source of information about wellbeing and prevention approaches.

Help people identify the wider issues that impact on their health and wellbeing, such as debt, poor housing, being unemployed, loneliness and caring.

Communicate effectively with patients, families and carers recognising the need for alternative communication methods of communication to overcome different levels of understanding, cultural background and preferred ways of communicating.

Help people maintain or regain independence through living skills, adaptations, enablement approaches and simple safeguards.

Work with individuals to co-produce a simple personalised support plan; based on the persons priorities, interests, values and motivations, including what they can expect from the groups, activities and services they are being connected to and what the person can do for themselves to improve their health and wellbeing.

Where appropriate, physically introduce people to community groups, activities and statutory services, ensuring they are comfortable. Provide follow-up to ensure that they are happy, engaged, included and receiving good support.

Where required and as appropriate, refer patients back to other health professionals within the PCN.

General Tasks

Produce accurate records of patient contact, consistent with legislation, policies and procedures.

Work closely with GP practices within the PCN to ensure that social prescribing referral codes are input into the clinical system and that the persons use of the NHS can be tracked, adhering to data protection legislation and data sharing agreements.

Understand and apply legal issues that support the identification of vulnerable and abused children and adults and be aware of statutory child/vulnerable patients health procedures and local guidance.

Work as part of the team to seek feedback, continually improve the service and contribute to business planning.

Undertake any tasks consistent with the level of the post and the scope of the role, ensuring that work is delivered in a timely and effective manner.

Duties may vary from time to time, without changing the general character of the post or the level of responsibility.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Collaborative working relationships

Works within the primary care team, contributing to leadership of service evaluation and research to promote quality improvement activity.

Collaborates with multi-disciplinary PCN team

Use healthcare technologies to optimise service delivery, patients access, and continuity of care

Management

Demonstrates understanding of the implications of national priorities for the team and/or service.

Uses resources effectively to manage patient treatment in line with local guidance and makes recommendations for changes where improvements can be made.

Follows professional and organisational policies

Education, learning and development

It is the responsibility of the employee to comply with all organisational and statutory requirements (eg. health and safety, infection control, equality and diversity, confidentiality, safeguarding adults and children, information governance).

Engages in annual appraisal, developing objectives to inform a Personal Development Plan, which may include 360-degree appraisal and use of patient feedback.

Participate in teaching and training of medical, nursing, and all other practice staff.

Supports the practice staff and responds to requests for advice and assistance.

Complete all mandatory and statutory training required by the role.

Take responsibility for personal development, learning and performance and maintain education through attendance on any courses and/or study days necessary to ensure that professional development requirements are met.

Undertaking additional training where necessary to provide enhanced services and participate in training programmes implemented by the PCN/practices as part of this employment.

Understands and demonstrates the characteristics of a role model to members in the team and/or service.

Demonstrates an understanding of current educational policies relevant to working areas of practice and keeps up to date with relevant clinical practice.

Quality

Under supervision and support of GPs in the practice, the post-holder will strive to maintain quality within the practices, and will:

Participating in clinical governance activity and contribute to the improvement in quality of health outcomes through audit, risk management and Quality Improvement

Alerts other team members to concerns about risk, quality, and safety

Participates in investigation of incidents and events as required

Identifies, applies, and disseminates research findings relating to own practice

Collects data for audit purposes and uses clinical audit to monitor quality in the service

Contributes to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance

Works effectively with individuals in other agencies to meet patients needs

Effectively manages own time, workload, and resources

Meets timescales/deadlines for audits and written returns to ensure that the Practice meets quality standards and receives the designated funding.

Person Specification

Knowledge and Skill

Essential

• NHS Priorities and Issues
• Good working knowledge of Outlook, Word, Excel, Power point, Access
• Update and maintain efficient administration systems
• Maintain confidentiality/data protection
• Able to analyse systems to improve services
• Establish and maintain good working relationships
• Excellent interpersonal skills
• Team Player
• Clear communication skills including excellent writing, data entry and presentation skills
• Able to construct and deliver clear information/instructions to others
• Able to multi-task
• Able to work without supervision and use own initiative
• Organise and prioritise own workload
• English language competency sufficient to communicate effectively with all staff and clients
• Demonstrates attention to detail, accuracy and numeracy skills

Desirable

• Advanced level IT skills

Experience

Essential

• Working in the role of a social prescriber for a minimum of 2 years
• Working in a multi-professional team environment.
• Significant administrative experience
• Handling sensitive and confidential information

Desirable

• Working in an NHS environment
• Experience of using EMIS

Other

Essential

• Able to travel efficiently throughout the area of Havering Liberty PCN
• Commitment to continuing professional development

Desirable

• Standard driving skills and access to own vehicle for work purposes

Qualifications

Essential

• NVQ level 2 or Grade A-C equivalent standard of literacy and numeracy

Demonstration of PCN Values

Essential

• Patient centred care and health equity
• Sustainability and efficiency
• Collaboration and team working
• Quality and excellence
• Inclusivity and respect
• Accountability and integrity

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Havering Health Ltd

Address

Havering Health Federation Limited

Romford

Essex

RM1 4HL

United Kingdom

Employer's website

http://haveringhealth.co.uk/ (Opens in a new tab)