Job description

Job responsibilities

KNOWLEDGE, SKILLS & EXPERIENCE

- Educated to GCSE grade C or above (or equivalent) in English & Maths

- IT experience of Microsoft Office packages

- IT capable to ensure proficient use of hospital computer systems

- An excellent, professional telephone manner to minimise conflict, resolve queries and maintain the reputation of the organisation when dealing with all calls

- Proven organisational skills with the ability to prioritise workload and ability to work to deadlines in line with Trust targets

- Good written and verbal communication skills with a good command and understanding of English, punctuation and grammar

- Good interpersonal skills for dealing with people internal and external to the organisation

- Ability to work flexibly within a team

- Ability to work quickly and accurately

- Ability to use own judgement and initiative as appropriate

GENERAL DUTIES

- Providing a comprehensive secretarial support to a busy consultant surgeon whilst being the first point of call for patients, GPs, family members and other professional colleagues and organisations.

- Typing correspondence to patients, GPs, medical staff and any other required addressee following clinical attendance or other patient contacts as directed by the Secretarial Supervisor.

- Tracking of results/ appointments and highlighting to the clinical team members any results, correspondence or patient queries that need response and taking action e.g. booking investigations, transcription, etc, to ensure that RTT guidelines are achieved for patients.

- Overseeing and managing elective waiting lists for inpatient and outpatient care alongside the utilisation of theatre lists.

- Checking of clinic outcomes to ensure accuracy

- To work with the Central Booking Office to ensure that clinics are utilised to capacity.

SPECIALITY SPECIFIC SUPPORT

- Regularly informing the secretarial supervisor about progress and flagging up as a matter of urgency any issues, for example, capacity or delays due to internal or external factors, difficult queries from patients, etc

- Diary management, including making appointments, booking meeting dates and venues, organising and distributing paperwork as required by the clinical team/supervisor.

- Supporting consultant staff with their additional responsibilities, such as clinical governance, Clinical Tutor role, etc. This may include setting up training days, teaching sessions, organising visitors, etc.

- Liaising with external organisations for the benefit and progress of patient care, such as Social Services, other hospitals etc

SERVICE IMPROVEMENT

- Using speciality databases for recording patient information/clinic activity for audit/survey purposes, as well as sending out any associated paperwork. Regular audit of data is undertaken and decisions can then be made by the department/team as to appropriate service improvements.

- Support the development of improvements to working practices and processes and contribute to service reviews and the implementation of new arrangements.

- As directed, support the resolution of complaints or concerns from patients/carers by helping to collate information and work with the supervisor to respond or escalate appropriately.

TEAM WORKING

- To work cohesively with colleagues to ensure that administrative work is shared out equally and performed to excellent, efficient and safe standards

- To cover colleagues during absences/annual/sick leave as directed by lead management. You may also be required to undertake job rotation for cross cover as well as for development and training purposes.

- Undertaking routine office duties including electronic note tracking, photocopying, faxing, and filing of correspondence and results and maintenance of records

- Assist in the training and induction for new and existing colleagues

- Take the initiative as and when required as well as working flexibly and adapting to the demands of the department/team as appropriate

- Liaise with relevant team members to ensure that any process changes run smoothly and efficiently.

- Undertake any other appropriate duties commensurate with the role, as required at the request of your line manager.

COMMUNICATIONS & WORKING RELATIONSHIPS

- Medical staff both junior and senior including consultants

- Nursing staff

- Patients, carers and relatives

- Other medical secretaries/ward clerks

- Outpatient staff

- Health Records

- Pathology

- Radiology

- GPs and GP practices

- Management, including Lead Co-ordinator and General Management team

- Other NHS organisations

- External bodies, such as solicitor practices, DVLA, social services, police, coroner's office etc

PERSONAL DEVELOPMENT

- Fully participate in the Trusts appraisal system review and personal development planning process on an annual basis (for an apprentice this may be more often)

- Undertake training as necessary in line with the development of the post and as agreed with line manager as part of the personal development planning process

- Achieve and demonstrate agreed standards of personal and professional development within agreed timescales

- Contribute positively to the effectiveness and efficiency of the teams in which he/she works

- Contribute to a healthy and safe working environment by adhering to health and safety regulations and Trust policies

PHYSICAL EFFORT & WORKING

- Movement of medical notes on a daily basis (Manual Handling Training Provided). This can range from one set of notes to bags weighing up to 15kg

- Exposure to occasional unpleasant working conditions due to extremes of office temperatures and ward odours.

- Use of Visual Display Unit (VDU) on a daily basis (Workstation assessments undertaken), will be sitting at the desk all day.

- Dealing with sensitive and confidential information

- The work pattern may be unpredictable due to interruptions. High levels of concentration are also required when audio-typing. Priorities can change during the day.

NB

This job description is not intended to form part of the contract of employment or to be a complete list of duties and responsibilities, but is a good guide for information to the job. It will be periodically reviewed in the light of developing work requirements in the department. The officer in the post will be expected to contribute to that review.

Person Specification

Qualifications

Essential

• GCSE English and Maths at Grade C or above, or equivalent

Desirable

• Typewriting / word processing RSA Level 3 or equivalent practical experience

Experience

Essential

• Previous experience of dealing with members of the public
• Experience of using own initiative, prioritising workload and utilising organisational skills

Desirable

• Previous experience working in a busy office
• Previous medical secretary/ hospital/ NHS service experience
• Experience of data entry, maintaining databases and data validation of electronic records

Knowledge/ Skills

Essential

• Excellent verbal skills and good command and understanding of English, punctuation and grammar
• Proven organisational skills
• Effective, fast and accurate keyboard skills
• Good computer skills with working knowledge of Microsoft Office including Word, Excel, Outlook/Diary management
• Excellent and accurate attention to detail

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Gloucestershire Hospitals NHS Foundation Trust

Address

Trustwide

Gloucestershire

GL1 3NN

United Kingdom

Employer's website

https://www.gloshospitals.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Clinical/Professional

1. To act as care co-ordinator or named nurse for an identified group of clients following the procedures of the Electronic Care Programme Approach (eCPA).

2. To deliver a high standard of individualised care, which will include the assessment, planning, implementation, review and evaluation of care following the eCPA process. This should be in partnership with the client, carers and multi-agency professionals as appropriate. This requires a complex level of communication in the receiving and transmitting of information to clients carers, colleagues, the wider service and the general public on an individual or group basis. This will be over a wide range of complex and sensitive issues and will need to take into account barriers to understanding.

3. To ensure comprehensive risk assessment, history, planning and management is recorded and communicated to the team and the wider service if appropriate, for individual clients. This will require the electronic recording of risk and relapse indicators and warnings as per the Livewell Southwest SystmOne policy. This may require sharing of information, negotiating care and monitoring of Risk in the wider context of a multi-agency approach eg. with probation and with the co-ordinators of both vulnerable adult and child protection.

4. To contribute to and be an effective member of the Multidisciplinary team. Which requires the attendance and contribution to MDT meetings, to be involved in the assessment of new referrals and to attend and contribute to reviews, clinical meetings and case conferences. It is the role of the care co-ordinator to convene necessary meetings, invite the relevant stakeholders, communicate and record outcome and be responsible for the allocation of individual aspects of care.

5. To work in partnership with carers of clients, offering support, advice and reassurance on often quite sensitive and emotional issues and at times of high levels of distress. Where ever possible involving carers in planning care as appropriate. Offer advice on where best to seek expert support from organisations both within Livewell Southwest and from local and national voluntary agencies.

6. To direct and support junior staff in the delivery of high standards of individually planned care. To create and maintain a learning environment for the development of junior staff and be able to mentor/educate qualified and unqualified staff, including pre and post registration students.

7. To maintain accurate, legible and contemporaneous clinical notes, CPA and other relevant paperwork in line with the NMC guidelines and with the Livewell Southwest SystmOne and eCPA policies.

8. Maintain and regularly update knowledge of The Mental Health Act 1983, and be aware of own responsibilities and clients rights under the Act. To work at all times within the Code of Practice and Livewell Southwest policies.

9. To be responsible and accountable for the safe storage and administration of medication as per national and Livewell Southwest policies and procedures. To educate clients and carers regarding the potential benefits and side effects of medication and feedback information to the medical staff/community pharmacist.

10. The post holder is required to comply with all infection control policies and guidance, attend relevant updates and report issues of concern to their immediate line manager (if no action or explanation received, then it is the individuals responsibility to escalate to Director of Operations/Chief executive Office.)

Managerial

1. To take responsibility for the management of the unit in the absence of more senior staff, including the planning and organisation of the daily clinical activity, covering sickness and adjustment of staff rotas and attendant paperwork, flexible changes to routines in response to individual client need and changing staff levels and to maintain the safety of staff and clients.

2. To encourage staff development using all training resources available and demonstrate work activities to new or inexperienced staff. Provide advice and informal clinical supervision for staff and direct to appropriate resources which facilitate evidence based nursing practice.

3. To be aware of and appropriately implement national and Livewell Southwest policies and procedures governing a wide range of clinical and non clinical practices ie. Clinical guidelines such as the safe administration of medicines, NICE guidelines, CPA etc. Non clinical policies and procedures such as Health and Safety legislation, COSHH, Fire regulations and Food Hygiene. To comment on and propose changes to draft policies and procedures.

4. To be responsible in attitude towards economy of resources and care of equipment and property including; the day to day financial management of petty cash; safe storage and recording of patient monies; stock control of all supplies ie stationary, medicines, food office supplies etc and the health and safety of the environment.

5. To be responsible for the safe use of unit vehicles and the accurate recording of mileage. To be responsible for carrying out risk assessments and planning to reduce risk when transporting patients.

6. To undertake appraisal and line management supervision of junior staff.

Professional Development and Education

1. The post holder will undertake mandatory and other training as directed by the Livewell Southwest and Unit/deputy manager. This will include Physical Intervention Training

2. The post holder will be responsible for the development of their own practice, managerial development and to keep up to date with evidence based developments in mental health nursing or their sphere of practice in line with PREP, as part of participating in the Livewell Southwest appraisal system.

3. The post holder will be required to ensure they receive line management support and participate in clinical supervision.

Clinical Governance

1. To understand responsibilities under clinical governance and to contribute to the delivery of an appropriate and good quality service in a safe environment.

2. To contribute to any audit process within the Livewell Southwest as appropriate.

Corporate Responsibilities

1. The post holder will behave in a manner that does not bring the service and Livewell Southwest into disrepute.

Person Specification

Qualifications

Essential

• RMN/Dip HE BSc Mental Health RNLD NMC Registration.

Desirable

• Mentorship qualification

Specific Skills

Essential

• Ability to work as an autonomous practitioner within a team including: -Assessment skills.
• -Communication and liaison skills.
• -Leadership skills/ Supervisory skills.
• -Team working skills.
• - Self-management ability.
• -Prioritising workload/resources
• -Administration skills.
• -Interpersonal skills.
• -Computer skills.
• - Risk assessment management.
• -Crisis management.
• - Lone working.
• -De-escalation skills

Desirable

• -Ability to recognise and support stress in others.
• -Group Interaction Skills.
• -Specific Therapeutic interventions.
• -Positive risk management.
• -Good working knowledge of the Care Quality Commission.
• -Car driver

Experience

Essential

• - Multi-disciplinary working
• - Relevant transferable healthcare experience of working with adults with a history of mental health issues.

Desirable

• -Supervising junior staff
• -Undertake line Management and appraisals
• -Networking with other agencies.
• -Team working

Knowledge

Essential

• -Confidentiality.
• -Knowledge base of mental illnesses
• -Current knowledge of developments and nursing in healthcare -Safeguarding and MCA processes and frameworks
• -Mental Health Act

Desirable

• -MCA/DOLS.
• -Completion of CPA and Care Co-ordination competencies
• - Physically fit and able to undertake physical Intervention training and annual updates
• -Knowledge of NICE guidelines in relation to mental health and the ability to apply evidence-based practice.
• -Physical Health/Health promotion initiatives
• -Ethical issues in relation to Mental Health.
• -Familiarisation in working with electronic patient record systems
• -Interest and awareness of national and local services developments.
• -Knowledge of substance misuse and the impact of this on mental and physical health.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Livewell Southwest

Address

Lee Mill Hospital

Beech Road

Ivybridge

Devon

PL219HL

United Kingdom

Employer's website

https://www.livewellsouthwest.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Leckhampton Surgery is well regarded locally. We have a culture of learning and mutual support, valuing the opinions of all members of our practice team. We prioritise staff well-being at all times and as a result have a very low turnover and enjoy a lovely working atmosphere in the building.

Our 5 partners and 4 salaried doctors enjoy the opportunity to undertake some of their work together in an open-plan, multi-disciplinary hub. We find this builds a great team spirit, as team members can learn from each other, as well as work more collaboratively. Working from a traditional clinic room can also be accommodated if preferred.

Our doctors consult with 25 patients on a routine day (in line with BMA guidance) comprising a mix of face-to-face and telephone appointments. We have very few home visits and these are usually undertaken by the urgent care team on the day. Duty doctor sessions are shared fairly and are capped to ensure workload is sustainable. The successful applicant will hold a share of the patient list, which supports continuity of care, professional development, and doctor satisfaction.

We welcome expressions of interest from newly qualified (or about to be) GPs and experienced GPs alike. This could be a stand-alone post, part of a portfolio career or to complement one of the many fellowship opportunities that are available in Gloucestershire.

Person Specification

Qualifications

Desirable

• Highly regarded training practice with excellent feedback from trainees
• In-house mentorship for Newly Qualified GPs
• Supportive of Newly Qualified GP Fellowship scheme

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Leckhampton Surgery

Address

17 Moorend Park Road

Cheltenham

Gloucestershire

GL53 0LA

United Kingdom

Employer's website

https://www.leckhamptonsurgery.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

The following are the core responsibilities of the Locum GP in delivering health services.

• Work as agreed in accordance with the practice timetable
• The delivery of highly effective medical care to the entitled population
• The provision of services commensurate with the primary care contract
• Clinically examine and assess patient needs from a physiological and psychological perspective and plan clinical care accordingly, referring patients to other services/agencies in a timely manner, utilising practice and any other local guidelines
• Generic prescribing adhering to local and national guidance
• Prioritise health problems and intervene appropriately to assist the patient in complex, urgent or emergency situations, including initiation of effective emergency care
• Effective management of long-term conditions
• Support patients to adopt strategies that promote healthy lifestyles and apply principles of self-care
• Processing of administration in a timely manner, including referrals, repeat prescription requests and other associated administrative tasks
• Review medications following the appropriate policies, NICE/local clinical guidelines and local care pathways
• Maintain accurate clinical records in conjunction with good practice, policy and guidance
• On a rotational basis, undertake telephone triage and duty doctor roles Work collaboratively, accepting an equal share of the practice workload
• Adhere to best practice recommended through clinical guidelines and the audit process
• Support the delivery of anticipatory care plans
• On an opportune basis, provide health promotion advice
• Contribute to the successful implementation of continuous improvement and quality initiatives within the practice
• Attend and contribute effectively to practice meetings as required
• Contribute effectively to the development and maintenance of the practice, including clinical governance and training
• Be aware of duties and responsibilities regarding current legislation and adhere to practice policies and procedures on Safeguarding Adults and Safeguarding Children
• Ensure compliance with the appraisal process
• Prepare and complete the revalidation process to remain fit to practice
• Commit to self-learning and instill an ethos of continuing professional development across the practice team
• Review and always adhere to practice protocols and policies
• Support the Partners in achieving the strategic aims of the practice
• Encourage collaborative working, liaising with all staff regularly, always promoting a culture of continuous improvement
• Conduct home visits as agreed
• Be an integral part of the general practice team as well as supporting the wider network and multi-disciplinary team
• There may be, on occasion, a requirement to carry out other tasks, this will be dependent upon factors such as workload and staffing levels
• Conduct out-of-hours duties as mutually agreed

Person Specification

Qualifications

Essential

• Qualified GP
• MRCGP
• JCPTGP or CCT
• National Performers List Registration
• Full GMC Registration

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Sandford Surgery

Address

6A Tyneham Close

Sandford

Wareham

Dorset

BH20 7BQ

United Kingdom

Employer's website

https://www.sandfordsurgery.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Clinical

Assist in and perform routine tasks related to patient care as directed by Lead Nurse and GPs. Advising and escalating any potential problems, issues, or errors in a timely manner.

Undertake chronic disease management including monitoring progress and response to treatment, identifying where changes to medication may be necessary and seeking senior support to implement, processing referrals where required, working to reduce unnecessary hospital admissions, and promoting the preventative aspects of nursing practice. Chronic diseases include but are not limited to:

o Asthma

o Diabetes

o COPD

Once trained and competent work within your scope of practice, undertake womens health management including but not limited to;

o Cervical Cytology

o Contraception including reviews, depo injection, pill checks and coil removal (where the practice is registered to provide this regulated activity).

o HRT reviews

Work to recognise changes in a patients condition and take appropriate action.

Undertake wound and ulcer care including suture/clip removal, dressings, and assessment to include doppler studies.

Undertake diagnostics tests including but not limited to:

o Urinalysis.

o Taking swab samples.

o Request pathology tests, for example urine culture.

o ECG and BP testing including 24hr ambulatory blood pressure monitoring.

o Pulse rate and rhythm.

o Venepuncture

o Blood Glucose monitoring.

o Weight management including BMI.

o Height measurement.

o Peak flow readings.

o Spirometry (where ARTP registered).

Administer adult and child immunisations, vaccinations and injections including travel vaccines, under a recognised legal framework.

Ensure safe storage, rotation and disposal of vaccines and drugs.

Chaperone patients to their healthcare appointments when requested.

Assist with minor surgery and invasive procedures when required, this includes but is not limited to:

o Coil insertions

o Joint injections

o Minor surgical procedures

Monitor and maintain stock of vaccinations, emergency drugs and wound dressings, keeping accurate records and ordering low stock items when required.

Ensure appropriate health promotion literature is available.

Maintain clinical equipment efficiently and ensure servicing/calibration is undertaken, updating the calibration records as necessary.

Prepare and maintain environments and equipment before, during and after patient care in line with infection prevention and control guidance.

Undertake housekeeping duties including, general tidiness and cleanliness of equipment, nursing rooms and treatment rooms ensuring room and equipment logs are kept up to date and available for auditing upon request.

Attend and participate in any MDT and practice meetings when required.

Ensure practice fridges are checked daily, temperature recorded, cold chain maintained and reporting any issues where relevant.

Keep up to date with any changes or advances within the Nursing profession, completing annual competency reviews and necessary training.

Communicate effectively, sensitively, and compassionately with colleagues, patients, carers recognising needs for alternative methods of communication.

Liaise and communicate with multi-agency partners and third-party organisations as appropriate, adhering to organisational and national information, sharing guidance at all times.

Administration

Accurately input, update and extract information onto/from the Practice clinical system when required.

Record patient information clearly and concisely, adhering to national and local guidance.

Liaise with and feedback effectively to the nursing team and other members of the multi-disciplinary team (MDT).

Infection Control

Support the Infection, Prevention and Control lead through the following measures:

Follow procedures aimed at reducing the risk of passing on the organisms that can cause infections.

Demonstrate a duty of care in following best practice in adherence to guidelines which is a fundamental requirement in underpinning the management of Infection, Prevention and Control.

Apply infection control measures within the practice according to local and national guidelines. This includes:

o Dealing with blood and body fluid spillages

o Decontamination of instruments and clinical equipment

o Reporting and treatment of sharps injuries

o Segregation and disposal of waste materials

o The collection and handling of laboratory specimens

o Universal hand hygiene precautions

Monitor and change sharps bins within the practice when requested or identified.

Assist patients and colleagues in adopting recommended infection control measures and health and safety measures.

Effective cleaning and sterilisation of clinical equipment and working surfaces, preparing treatment/consulting rooms prior to use.

Support the Lead Nurse in the completion of relevant Infection, Prevention and Control audits.

Professional Registration

Work in accordance with Nursing and Midwifery Council Code of Professional Conduct ensuring NMC registration is valid.

Ensure you comply with requirements for revalidation and maintain the knowledge and skills you need for safe practice.

Continue professional development (CPD) to supplement existing knowledge to aid further autonomy within the role.

Disseminate updates in current evidence to all in practice, particularly new learning from study.

Recognise and work within the limits of your competence and scope of practice.

Work with the wider multi-disciplinary team to deliver services in line with current best evidence, national and local guidelines.

Contribute to the development of policies, protocols and guidelines across the organisation, ensuring compliance.

Work collaboratively within the practice and with professional partners including secondary care, voluntary bodies and multi-agency organisations to streamline care pathways using a patient centred approach.

Safeguarding

The autonomous nature of this role may expose you to situations and circumstance which others do not see. As such it is your responsibility to ensure that all actual and potential safeguarding concerns are identified and acted upon in accordance with local and national guidance.

Miscellaneous

Support in the training and induction of new and junior members of staff at the practice.

Actively participate in educational programmes for whole primary health care team, including medical and nursing students and GP registrar, in relation to areas of clinical and practice nursing expertise.

Person Specification

Qualifications

Essential

• Good level of education including competent levels of numeracy and literacy.
• BSc Adult Nursing.
• Registered first level nurse.
• Evidence of continual professional development.
• Chaperone training
• Driving Licence and means of transport.

Desirable

• Chronic disease management qualification.
• Cytology screening qualification

Key Skills

Essential

• Ability to work independently following verbal or written instruction.
• Good interpersonal and communication skills.
• Negotiation and conflict management skills.
• Effective time management skills.
• Observes good health and safety practices

Desirable

• Knowledge in clinical systems including EMIS and DOCMAN.

Experience

Essential

• Involvement in implementing and using protocols and clinical guidelines.
• Knowledge of the needs of patients with long term conditions.
• Knowledge of health promotion strategies.
• Aware of the accountability of own role and other roles in a nurse led service.
• Awareness of clinical governance issues in primary care.
• Knowledge of patient group directions and associated policy.
• Good understanding of Infection, Prevention and Control measures.

Desirable

• Experience working in a GP Surgery.
• Ability to identify determinants on health in the local area.
• Knowledge of public health issues in the local area.
• Awareness of local and national health policy.
• Awareness of issues within the wider health economy.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Invicta Health CIC

Address

Birchington Medical Centre

Minnis Road

Birchington

Kent

CT7 9HQ

United Kingdom

Employer's website

https://invictahealth.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

The following are the core responsibilities of the Locum GP in delivering health services.

• Work as agreed in accordance with the practice timetable
• The delivery of highly effective medical care to the entitled population
• The provision of services commensurate with the primary care contract
• Clinically examine and assess patient needs from a physiological and psychological perspective and plan clinical care accordingly, referring patients to other services/agencies in a timely manner, utilising practice and any other local guidelines
• Generic prescribing adhering to local and national guidance
• Prioritise health problems and intervene appropriately to assist the patient in complex, urgent or emergency situations, including initiation of effective emergency care
• Effective management of long-term conditions
• Support patients to adopt strategies that promote healthy lifestyles and apply principles of self-care
• Processing of administration in a timely manner, including referrals, repeat prescription requests and other associated administrative tasks
• Review medications following the appropriate policies, NICE/local clinical guidelines and local care pathways
• Maintain accurate clinical records in conjunction with good practice, policy and guidance
• On a rotational basis, undertake telephone triage and duty doctor roles Work collaboratively, accepting an equal share of the practice workload
• Adhere to best practice recommended through clinical guidelines and the audit process
• Support the delivery of anticipatory care plans
• On an opportune basis, provide health promotion advice
• Contribute to the successful implementation of continuous improvement and quality initiatives within the practice
• Attend and contribute effectively to practice meetings as required
• Contribute effectively to the development and maintenance of the practice, including clinical governance and training
• Be aware of duties and responsibilities regarding current legislation and adhere to practice policies and procedures on Safeguarding Adults and Safeguarding Children
• Ensure compliance with the appraisal process
• Prepare and complete the revalidation process to remain fit to practice
• Commit to self-learning and instill an ethos of continuing professional development across the practice team
• Review and always adhere to practice protocols and policies
• Support the Partners in achieving the strategic aims of the practice
• Encourage collaborative working, liaising with all staff regularly, always promoting a culture of continuous improvement
• Conduct home visits as agreed
• Be an integral part of the general practice team as well as supporting the wider network and multi-disciplinary team
• There may be, on occasion, a requirement to carry out other tasks, this will be dependent upon factors such as workload and staffing levels
• Conduct out-of-hours duties as mutually agreed

Person Specification

Qualifications

Essential

• Qualified GP
• MRCGP
• JCPTGP or CCT
• National Performers List Registration
• Full GMC Registration

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

The Atrium Health Centre

Address

7 Weymouth Avenue

Dorchester

Dorset

DT1 1QR

United Kingdom

Employer's website

https://www.atriumhealth.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Summary

You will be registered with the NMC and revalidation will be undertaken in line with NMC requirements

You will be working as part of a multi-disciplinary team to monitor care under direct or indirect supervision, using a wide range of skills you have including (but not limited to);

complement the role of the lead nurse, GP and other Health Professionals

make the best use of clinical skills within the practice in order to promote well-being and maximise health gain for patients.

provide a safe, high quality and accessible treatment room service to patients.

As a Practice Nurse you will act within your professional boundaries, providing care for patients from initial history taking, clinical assessment, diagnosis, treatment, and evaluation of their care under supervision

You will show safe clinical decision-making and expert care for patients within the general practice, in consultation with the duty GP. You will work with the multi-disciplinary general practice team to support the delivery of policy and procedures and meet the needs of patients.

Supervision and mentoring will be provided by the appropriate senior medical staff - the type of support will depend on the post holders skills and knowledge and determined by our clinical governance arrangements.

Key Responsibilities

The Practice Nurse will work with the nursing team and other members of the multi professional team, providing and monitoring the condition and health needs of patients within their care, contributing to the ongoing assessment, as agreed with supervising clinicians and in line with the service pathways. You will be expected to support patients in the management of long term conditions (Asthma, Diabetes and COPD), Cervical Cytology, Family planning, Child Health/Immunisations, Wound Management, Travel Immunisations, and all other general treatment room duties.

CLINICAL RESPONSIBILITIES

Deliver high quality, compassionate care with a focus on promoting health, self-care, and independence.

Carry out specific delegated clinical tasks and responsibilities to a competent standard

Working without direct supervision (where appropriate) within designated parameters of practice of the Practice Nurse role, accessing clinical and care advice when needed

Recognise issues relating to safeguarding vulnerable children and adults and report any problems or raise concerns to the appropriate registered care

Exercise professional accountability and comply with practice policy in relation to the safe administration of medicines

Use electronic records to record the outcome of assessment and evaluation of care

Assist in the assessment of and management of risk across the environment where care is being administered

Assist with the implementation and monitoring of clinical standards and outcomes

Develop a working knowledge of other providers resources and referral systems to ensure individuals needs are met, within parameters of practice

Demonstrate good understanding of principles of consent and ensure valid consent is obtained prior to undertaking nursing and care procedures

Demonstrate a good understanding of the Mental Capacity act / Deprivation of Liberties and applies principles to everyday practice seeking advice / guidance from Registered Nurse or another registered professional as required

Deliver effective care following plans determined by the registered nurse or other registered care professional and provide feedback on progress against the plan

ADMINISTRATION

Contributes and participates in audits, evaluation, and clinical standard setting within the Practice

Accurate and timely summarising of patient records and read-coding patient data

Complete all required paperwork for legal and administrative purposes in accordance with relevant standards

Ensure that all practice policies are fully implemented

Assisting with CQC preparation and compliance.

Assist with clinical stock control and ordering

Work in accordance with all governance and internal systems relating to the management of clinical data and systems

Person Specification

Experience

Essential

• Understanding of the scope of the role of the Practice Nurse in context of the nursing and interdisciplinary team and the organisation, and how the role may contribute to service development
• Understands and acts in line with NMC professional standards for practice contained within The Code.
• Knowledge of when to seek advice and escalate to the appropriate professional for expert help and advice
• Understand requirements for NMC professional Revalidation
• Understanding of the importance of following procedures and treatment plans
• Experience of working in teams under appropriate supervision as part of a multi-disciplinary team
• Insight into how to evaluate own strengths and development needs, seeking advice where appropriate
• Experience of providing and receiving complex, sensitive information
• Ability to take part in reflective practice and clinical supervision activities
• Ability to organise and prioritise own delegated workload

Desirable

• Minimum 2 years experience in general practice

Qualifications

Essential

• Practice Nursing Degree
• Post Registration GPN diploma
• Registered on the NMC register
• Cervical sample taker qualification and updates

Desirable

• Contraception qualification
• Experienced in long term conditions management

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Prince of Wales Medical Centre

Address

52 Prince Of Wales Road

London

NW5 3LN

United Kingdom

Employer's website

https://www.princeofwalesgrouppractice.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The following are the core responsibilities of the Practice Nurse There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

Prioritise health issues and intervene appropriately this includes nurse led triage and the assessment of patients with acute symptoms

• To follow infection control procedures, and complete training as required.

• Develop, implement, and embed health promotion and wellbeing programmes.

• Manage patients presenting with a range of acute and chronic medical conditions, providing subject matter expert advice.

• Provide advanced, specialist nursing care to patients as required in accordance with clinical based evidence, NICE and the NSF.

• Request and undertake the collection of pathological specimens. Process and interpret pathology and other test results as required, within scope.

• Maintain chronic disease registers and provide chronic disease clinics, delivering patient care as necessary, referring patients to secondary, specialist, care as required.

• Maintain accurate clinical records in conjunction with extant legislation.

• Be responsible for the implementation of an effective immunisation programme.

• Support the team in dealing with clinical emergencies.

Person Specification

Qualifications

Essential

• Current NMC Registration

Knowledge, Skills and Abilities

Essential

• Knowledge and Skills
• Wound care/removal of sutures and staples.
• ECGs.
• Venepuncture.
• Chaperone procedure.
• Chronic Disease Management.
• Understanding of infection prevention and control measures.
• Knowledge of public health issues in the local area.
• Understanding the importance of evidence based practice.
• Broad knowledge of clinical governance.
• Ability to record accurate clinical notes.
• Evidence of continuing professional development CPD, commensurate with the role of a Practice Nurse.
• Access to own transport.
• Excellent communication skills written and oral.
• Strong IT skills.
• Effective time management Planning & Organising.
• Ability to work as a team member and autonomously.
• Ability to follow clinical policy and procedure.

Desirable

• Requesting pathology tests and processing the results, advising patients accordingly.
• Immunisations, routine, childhood and GMS Travel.
• Womens health, cervical cytology, contraception, etc.
• Knowledge of health promotion strategies.
• Ability to work within own scope of practice and understand when to refer to GPs.

Experience

Essential

• Experience of working within a nursing team.
• Experience of working in a primary care environment.
• Experience of working as a practice nurse or community nurse.
• Experience of chronic disease management.
• Experience of infection prevention and control measures.

Desirable

• Experience of working in a primary care environment.
• Experience of working as a practice nurse or community nurse.
• Experience of chronic disease management.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

GP Practice in Wales

Address

Montgomery Medical Practice

Well Street

MONTGOMERY

Powys

SY15 6PF

United Kingdom

Employer's website

https://gpwales.co.uk (Opens in a new tab)

Job description

Job responsibilities

So,what is in it for you?

Apart from being part of a team that puts patients at the heart of everything we do, and seeing lives improved by the treatments we give, youll also get the following:

• Flexible working:Depending on the needs of your role, we will consider requests for flexible and/or part-time working for whatever reason you should need it. We recognise flexible working will not look the same for everyone, because it depends on the nature of the role and the needs of the individual.
• Set shift patterns to allow for predictability
• NHS Pension:A generous and flexible pension scheme with contributions from us as your employer fully protected against inflation and guaranteed by the government
• Annual Leave: For Medical Workforce positions (Consultant and Specialty Doctor), the full-time entitlement commences from 32 days per annum.
• Bank working:The chance to work extra hours at enhanced rates.
• Flexible working & career breaks: Helping you match work and home life ask about reduced hours, compressed hours, flexible working, term-time only working, job sharing and unpaid leave.

And theres more!!: Family & Childcare including on-site nurseries at Lincoln County Hospital and Pilgrim Hospital Boston, maternity, paternity, adoption & shared parental leave following a set period of employment. Health & Wellbeing including mindfulness, counselling, mental health first aid, health check MOTs, physiotherapy, eyetests. Learning & Development including Lincolnshire Talent Academy, leadership training, medical education, clinical education,Lincolnshire clinical research and GP speciality training programme. Discounts & Salary Sacrifice including Cycle2Work, car lease scheme, home electronics and wider wallet. Rewards & Recognition including staff awards, long service awards, retirement awards, examples of excellence and stafflottery.

What should you do next?Have a look at the job description and if you like what you see then apply today. Dont miss this fantastic opportunity to work with a great team in asupportive environment within a great institution. Your NHS needs you!!!

Person Specification

Qualifications

Essential

• MB BS or equivalent
• PLAB or PLAB exemption
• GMC registered
• ALS/ATLS provider
• At least 4 years' postgraduate training. At least 1 year of which is in anaesthesia & Intensive Care at ST4+ equivalent level or evidence of completion of Stage 1 training. (equivalent to RCOA UK IAC and IAOC)
• Postgraduate qualification in anaesthesia

Desirable

• Currently accredited Life Support instructor of ALS/ATLS.
• Final FRCA

Experience

Essential

• Minimum of 3 years of experience in clinical anaesthesia, including independent obstetric practice and intensive care

Desirable

• More than 3 years of experience in anaesthesia and intensive care

Evidence of knowledge, skills & apititude

Essential

• Fundamentals of basic science applicable to clinical anaesthesia.
• Fundamentals on clinical anaesthesia practice including equipment and resuscitation.
• Pre-operative assessment, intraoperative management and postoperative care of surgical patients
• Good note keeping ability
• Basic computer literacy
• Ability to evidence/demonstrate key values and behaviours in line with the Trust framework:

Desirable

• Involvement in research, publications in peer reviewed articles.

Interpersonal skills

Essential

• Good communication skills
• Ability to work within a multidisciplinary team
• Ability to recognise limitations of knowledge and experience and request appropriate support

Desirable

• Management & leadership training and/or experience

Audit

Essential

• Previous involvement in clinical audit and QIP

Teaching & training

Essential

• Involvement in undergraduate and postgraduate teaching

Desirable

• Postgraduate certificate or degree in education

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

United Lincolnshire Hospitals NHS Trust

Address

Pilgrim Hospital

Sibsey Road

Boston

PE21 9QS

United Kingdom

Employer's website

https://www.ulh.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Responsible for a defined caseload that reflects the priorities of the local population and carry responsibility for the assessment of care needs

Care co-ordinator to service users, participating in the multi-disciplinary assessment of physical, psychological, mental health and social care needs and offering care to individuals with substance use issues living in the community, by providing nursing skill, perspective and expertise, and promoting the recovery model to service users and their carers.

Risk assessment and management plan for service users

To lead the clinical management of a care package to individuals who use our services, as a member of a multi-disciplinary team.

To co-ordinate and monitor the delivery of person centred healthcare to a designated group of people who use our services, using complex clinical decision making where appropriate and responding to changes in presentation/ situation appropriately. To promote shared decision making with service user/relatives/carers, as appropriate, in terms of involvement in all aspects of their care.

To deliver individual and group therapy utilising CBT skills.

To ensure provision of the necessary physical care to help people who use our services i.e.: personal hygiene, diet and fluid intake, clothing and laundry, personal environment, manual handling, elimination, maintaining rest and sleep and activity, physical observations.

To ensure provision of therapeutic activities, emotional support and stability to clients to ensure effective engagement whilst maintaining professional boundaries.

To ensure prescribed physical observations are undertaken as follows: blood pressure, temperature, pulse, respirations, blood sugars, urinalysis, weight and height and act upon exceptions appropriately

Supervise junior nurses and other non-qualified staff in the service/team, and participate in the education of pre and post registration nursing, social work, psychology, medical and occupational therapy students.

To lead the development, maintenance and monitoring of service standards, collect and collate data/ information effectively for the purpose of audit, research and service performance.

To participate in the Consortiums Group Training Program, SLaM mandatory training and the Consortium Duty and Triage rotas as required.

To act in a manner to respect the customs, individuality, values, sexuality and spiritual beliefs, actively supporting the individual to fulfil these, and to adhere to all registration professional standards.

To discharge professional responsibilities under the Mental Health Act (1983) and revised subsequent act Mental Capacity Act (2005) and the NMC Professional Code of Conduct and SLaM commitments.

Be accountable and responsible for a defined caseload that reflects the priorities of the local population and carry responsibility for the assessment of care needs; under the supervision of the Clinical Lead.

To develop, implement and evaluate evidence based programmes of care; set standards of care and liaise with other agencies.

Take on the role of care co-ordinator to service users, participating in the multi-disciplinary assessment of physical, psychological, mental health and social care needs and offering care to individuals with substance use issues living in the community, by providing nursing skill, perspective and expertise, and promoting the recovery model to service users and their carers.

To ensure compliance by self and staff of the Trusts Policies, Procedures and Guidelines, including taking all reasonable steps to manage and promote a healthy working and diverse working environment.

To participate in clinical governance activities including monitoring standards set within the service.

To participate in the recruitment and selection of staff

If the post-holder is not an NMP, they will be expected to apply for this training within the Trust

The post-holder may be asked to carry out tasks in other sites/services if there are pressures on other parts of the treatment system

Person Specification

Qualifications

Essential

• oRegistered Nurse
• oEvidence of continuing professional development and training

Desirable

• oDiploma or degree level qualification in addictions or related area of practice such as CBT, dual diagnosis,
• oMentorship Qualifications and updates

Experience

Essential

• oExperience and evidence of ability to produce formal written reports, presentations and draft policies for consultation
• oExperience of supervising staff or students
• oExperience of working in a multi-disciplinary team

Desirable

• oExperience of the management of clients with complex needs

Knowledge / Skills

Essential

• oA thorough understanding of harm reduction in relation to injecting behaviour as well as safer sexual practices
• oStrong understanding of harm reduction, and relapse prevention in relation to substance misuse and planning recovery
• oEffective assessment and engagement skills

Desirable

• oExperience of supervising/managing junior staff and students

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

South London and Maudsley NHS Foundation Trust

Address

Lambeth Drug and Alcohol Team

12-14 Brighton Terrace

Brixton

SW9 8DG

United Kingdom

Employer's website

https://www.slam.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The following are the core responsibilities of the Locum GP in delivering health services.

• Work as agreed in accordance with the practice timetable
• The delivery of highly effective medical care to the entitled population
• The provision of services commensurate with the primary care contract
• Clinically examine and assess patient needs from a physiological and psychological perspective and plan clinical care accordingly, referring patients to other services/agencies in a timely manner, utilising practice and any other local guidelines
• Generic prescribing adhering to local and national guidance
• Prioritise health problems and intervene appropriately to assist the patient in complex, urgent or emergency situations, including initiation of effective emergency care
• Effective management of long-term conditions
• Support patients to adopt strategies that promote healthy lifestyles and apply principles of self-care
• Processing of administration in a timely manner, including referrals, repeat prescription requests and other associated administrative tasks
• Review medications following the appropriate policies, NICE/local clinical guidelines and local care pathways
• Maintain accurate clinical records in conjunction with good practice, policy and guidance
• On a rotational basis, undertake telephone triage and duty doctor roles Work collaboratively, accepting an equal share of the practice workload
• Adhere to best practice recommended through clinical guidelines and the audit process
• Support the delivery of anticipatory care plans
• On an opportune basis, provide health promotion advice
• Contribute to the successful implementation of continuous improvement and quality initiatives within the practice
• Attend and contribute effectively to practice meetings as required
• Contribute effectively to the development and maintenance of the practice, including clinical governance and training
• Be aware of duties and responsibilities regarding current legislation and adhere to practice policies and procedures on Safeguarding Adults and Safeguarding Children
• Ensure compliance with the appraisal process
• Prepare and complete the revalidation process to remain fit to practice
• Commit to self-learning and instill an ethos of continuing professional development across the practice team
• Review and always adhere to practice protocols and policies
• Support the Partners in achieving the strategic aims of the practice
• Encourage collaborative working, liaising with all staff regularly, always promoting a culture of continuous improvement
• Conduct home visits as agreed
• Be an integral part of the general practice team as well as supporting the wider network and multi-disciplinary team
• There may be, on occasion, a requirement to carry out other tasks, this will be dependent upon factors such as workload and staffing levels
• Conduct out-of-hours duties as mutually agreed

Person Specification

Qualifications

Essential

• Qualified GP
• MRCGP
• JCPTGP or CCT
• National Performers List Registration
• Full GMC Registration

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Ripon Spa Surgery

Address

Ripon Spa Surgery

Park Street

Ripon

North Yorkshire

HG4 2BE

United Kingdom

Employer's website

https://www.thesurgeryparkstreet.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

These are exciting posts for doctors who want to work in clinically meaningful roles, contribute to the development of a new service model, and be part of a team improving care for rural communities.

We would particularly welcome applications from Welsh speakers; but even if you dont speak any Welsh, or want to develop your skills, dont worry: the health board will support you with training.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

We reserve the right to close this advert early if suitable and sufficient applications have been received. Please ensure you complete your application at your earliest convenience

Person Specification

Qualifications

Essential

• MBBS or equivalent medical qualification.

Desirable

• MRCP(UK), Diploma in Geriatric Medicine or other relevant postgraduate qualification.

Eligibility

Essential

• Full GMC registration with a licence to practise at time of appointment. At least 4 years full-time postgraduate training or equivalent, with at least 2 years in relevant specialty training or equivalent experience / competencies. Eligibility to work in the UK.

Desirable

• Previous Specialty Doctor / SAS experience in medicine for older people, rehabilitation or community medicine.

Clinical Skills

Essential

• Safe clinical practice, sound clinical judgement, risk awareness, ability to prioritise clinical need and recognise when to seek consultant support. ALS or willingness to maintain relevant acute care competencies.

Desirable

• Experience of community hospital, rehabilitation, frailty, stroke, palliative care, delirium, falls, Parkinsons disease, syncope or complex discharge planning.

MDT & Communication

Essential

• Effective communication with patients, families and colleagues. Proven ability to work with nursing, therapy, pharmacy, mental health, primary care and operational colleagues.

Desirable

• Experience of family meetings, best-interest processes, remote advice or multi-agency discharge planning.

Clinical Governance & Quality

Essential

• Commitment to clinical governance, audit, quality improvement, incident learning, documentation and safe escalation.

Desirable

• Evidence of completed audit / QI project or service development work.

Teaching & Development

Essential

• Commitment to CPD, appraisal and professional development. Willingness to support teaching of junior, nursing, ACP, AHP and MDT colleagues within competence.

Desirable

• Teaching experience or interest in simulation / frailty education.

Pwesonal Atrributes

Essential

• Reliable, flexible, compassionate, organised, able to work autonomously within agreed supervision and aware of own limitations.

Desirable

• Welsh language skills or commitment to supporting bilingual service standards.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Powys Teaching Health Board

Address

Brecon War Memorial

Brecon

LD3 7NS

United Kingdom

Employer's website

https://pthb.nhs.wales/working-for-us/ (Opens in a new tab)

Job description

Job responsibilities

These are exciting posts for doctors who want to work in clinically meaningful roles, contribute to the development of a new service model, and be part of a team improving care for rural communities.

We would particularly welcome applications from Welsh speakers; but even if you dont speak any Welsh, or want to develop your skills, dont worry: the health board will support you with training.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

We reserve the right to close this advert early if suitable and sufficient applications have been received. Please ensure you complete your application at your earliest convenience

Person Specification

Qualifications

Essential

• MBBS or equivalent medical qualification.

Desirable

• MRCP(UK), Diploma in Geriatric Medicine or other relevant postgraduate qualification.

Eligibility

Essential

• Full GMC registration with a licence to practise at time of appointment. At least 4 years full-time postgraduate training or equivalent, with at least 2 years in relevant specialty training or equivalent experience / competencies. Eligibility to work in the UK.

Desirable

• Previous Specialty Doctor / SAS experience in medicine for older people, rehabilitation or community medicine.

Clinical Skills

Essential

• Safe clinical practice, sound clinical judgement, risk awareness, ability to prioritise clinical need and recognise when to seek consultant support. ALS or willingness to maintain relevant acute care competencies.

Desirable

• Experience of community hospital, rehabilitation, frailty, stroke, palliative care, delirium, falls, Parkinsons disease, syncope or complex discharge planning.

MDT & Communication

Essential

• Effective communication with patients, families and colleagues. Proven ability to work with nursing, therapy, pharmacy, mental health, primary care and operational colleagues.

Desirable

• Experience of family meetings, best-interest processes, remote advice or multi-agency discharge planning.

Clinical Governance & Quality

Essential

• Commitment to clinical governance, audit, quality improvement, incident learning, documentation and safe escalation.

Desirable

• Evidence of completed audit / QI project or service development work.

Teaching & Development

Essential

• Commitment to CPD, appraisal and professional development. Willingness to support teaching of junior, nursing, ACP, AHP and MDT colleagues within competence.

Desirable

• Teaching experience or interest in simulation / frailty education.

Pwesonal Atrributes

Essential

• Reliable, flexible, compassionate, organised, able to work autonomously within agreed supervision and aware of own limitations.

Desirable

• Welsh language skills or commitment to supporting bilingual service standards.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Powys Teaching Health Board

Address

Newtown Hospital

Newtown

SY16 2DW

United Kingdom

Employer's website

https://pthb.nhs.wales/working-for-us/ (Opens in a new tab)

Job description

Job responsibilities

CARE NAVIGATOR JOB DESCRIPTION

Job Title: Care NavigatorLocation: Lees Medical Practice and The Jalal PracticeReports To: Practice ManagerAccountable To: GP Partners and Practice Management TeamHours: As per contractSalary: Dependent upon experience and qualifications

The Care Navigator is a key member of the practice team and serves as the first point of contact for patients accessing services at Lees Medical Practice and The Jalal Practice. The post holder will provide a professional, efficient, and patient-centred service, ensuring patients receive the right care, from the right person, at the right time.

The Care Navigator will use care navigation principles to assess patient requests, signpost appropriately, facilitate access to healthcare services, and support the effective delivery of primary care services. The role requires excellent communication skills, empathy, professionalism, discretion, and the ability to manage a busy and demanding workload.

The post holder will work collaboratively with clinicians, administrative staff, external healthcare providers, community organisations, and other stakeholders to support positive patient outcomes and ensure an excellent patient experience.

• Act as the first point of contact for patients attending the practice, contacting the surgery by telephone, online consultation systems, email, or other communication methods.
• Support patients in accessing the most appropriate healthcare professional or service based on their needs.
• Apply approved care navigation protocols and pathways safely and consistently.
• Book, amend, reschedule, and cancel appointments using the clinical system.
• Signpost patients to alternative services where appropriate, including:
  • Community Pharmacy
  • NHS 111
  • Urgent Treatment Centres
  • Community Services
  • Mental Health Services
  • Social Prescribing Services
  • Voluntary and Third Sector Organisations
• Recognise situations requiring urgent clinical attention and escalate immediately in accordance with practice procedures.
• Ensure patients are treated with dignity, respect, compassion, and professionalism at all times.

• Welcome patients and visitors in a professional and friendly manner.
• Manage patient arrivals and departures efficiently.
• Assist patients with registration processes and registration documentation.
• Verify and update patient demographic information.
• Support the effective operation of front-of-house services.
• Maintain a professional reception environment and ensure confidentiality is protected.

• Process incoming and outgoing correspondence accurately and efficiently.
• Scan, code, and attach relevant patient documents to electronic health records.
• Process requests and documentation in accordance with practice procedures.
• Support referrals, recalls, invitations, and other routine administrative functions.
• Maintain accurate records and databases.
• Assist in clinical and administrative audits as required.
• Support data quality improvement initiatives.

• Answer telephone calls promptly and professionally.
• Manage a high volume of patient contacts whilst maintaining excellent customer service standards.
• Respond to patient enquiries appropriately and efficiently.
• Support patients in using online services, including NHS App functionality and online consultation systems.
• Escalate concerns, complaints, and safeguarding issues to the appropriate member of staff.

• Assist vulnerable patients in accessing healthcare services.
• Provide information regarding practice services and NHS pathways.
• Identify barriers to healthcare access and seek solutions where appropriate.
• Support carers and family members where necessary while maintaining confidentiality requirements.
• Promote patient self-care and independence where appropriate.

• Maintain awareness of safeguarding responsibilities for children and vulnerable adults.
• Recognise potential safeguarding concerns and report them in accordance with practice policies.
• Participate in safeguarding training and updates.
• Follow all safeguarding procedures and escalation pathways.

• Maintain strict confidentiality at all times.
• Comply with GDPR, Data Protection legislation, and Caldicott Principles.
• Ensure patient records are maintained accurately and securely.
• Report any information governance breaches immediately.

• Work collaboratively with GPs, Nurses, Healthcare Assistants, Pharmacists, Care Coordinators, Social Prescribers, and administrative staff.
• Participate in team meetings and service improvement activities.
• Support colleagues during periods of increased workload.
• Contribute positively to a culture of teamwork, respect, and continuous improvement.

• Participate in practice development projects and improvement programmes.
• Support initiatives to improve patient access and experience.
• Assist in achieving practice targets and contractual requirements.
• Promote patient engagement and feedback initiatives.
• Contribute ideas to improve efficiency and service delivery.

• Good standard of education including GCSE English and Mathematics (Grade C/4 or above) or equivalent.
• Competent IT skills including Microsoft Office applications.

• Experience of working in a customer service, reception, administration, or healthcare environment.
• Experience dealing with the public in a professional setting.
• Experience handling confidential information.

• Excellent verbal and written communication skills.
• Outstanding customer service skills.
• Ability to remain calm under pressure.
• Strong organisational and prioritisation skills.
• Ability to multitask within a busy environment.
• Attention to detail and accuracy.
• Ability to work independently and as part of a team.
• Professional and empathetic approach to patient interactions.

• Previous experience within General Practice or the NHS.
• Experience using EMIS Web clinical system.
• Care Navigation training.
• Knowledge of NHS services and primary care pathways.
• Understanding of the NHS Long Term Plan and integrated care services.

The post holder will demonstrate the values of Lees Medical Practice and The Jalal Practice by:

• Putting patients at the heart of everything we do.
• Treating all individuals fairly, respectfully, and with dignity.
• Working collaboratively to deliver outstanding patient care.
• Maintaining honesty, integrity, and professionalism.
• Embracing continuous learning and improvement.
• Supporting an inclusive, safe, and positive working environment.

This job description is intended as a guide to the main responsibilities of the role and may be reviewed and amended to reflect the changing needs of Lees Medical Practice and The Jalal Practice.

Person Specification

Qualifications

Essential

• Essential Criteria for Care Navigator
• Lees Medical Practice & The Jalal Practice
• Qualifications & Training
• Good standard of education including GCSE English and Mathematics (Grade 4/C or above) or equivalent.
• Competent IT skills, including the use of Microsoft Office applications.
• Experience
• Experience working in a customer-facing role.
• Experience working in a busy office, reception, administrative, or healthcare environment.
• Experience handling confidential information.
• Experience communicating effectively with members of the public.
• Knowledge
• Understanding of excellent customer service principles.
• Understanding of confidentiality and data protection requirements.
• Awareness of equality, diversity, and inclusion.
• Understanding of safeguarding responsibilities for children and vulnerable adults.
• Communication Skills
• Excellent verbal communication skills.
• Excellent listening skills.
• Ability to communicate clearly and professionally with patients, carers, colleagues, and external organisations.
• Ability to handle sensitive conversations with empathy, discretion, and professionalism.
• Administrative Skills
• Good organisational and time management skills.
• Ability to manage multiple tasks and prioritise workload effectively.
• Accurate data entry and record-keeping skills.
• Ability to maintain clear, accurate, and confidential records.
• Competent keyboard and IT skills.
• Personal Attributes
• Professional, courteous, and approachable manner.
• Ability to remain calm under pressure.
• Reliable and punctual.
• Flexible and adaptable approach to work.
• Commitment to delivering high standards of patient care and customer service.
• Ability to work independently and as part of a team.
• Positive attitude towards change and continuous improvement.
• Team Working
• Ability to build and maintain effective working relationships with colleagues.
• Supportive and collaborative approach to team working.
• Willingness to assist colleagues and share responsibilities when required.
• Information Governance
• Understanding of GDPR, confidentiality, and information governance requirements.
• Ability to maintain confidentiality at all times.
• Ability to handle patient information securely and appropriately.
• Safeguarding & Health and Safety
• Awareness of safeguarding children and vulnerable adults.
• Understanding of personal responsibility for health and safety within the workplace.
• Ability to identify, report, and escalate concerns appropriately.
• Values and Behaviours
• Commitment to putting patients first.
• Treats all individuals with dignity, respect, and compassion.
• Demonstrates honesty, integrity, and accountability.
• Works collaboratively and professionally with colleagues and external partners.
• Promotes equality, diversity, and inclusion.
• Supports a positive, safe, and respectful working environment.

Desirable

• Copilot said:
• Desirable Criteria for Care Navigator
• Lees Medical Practice & The Jalal Practice
• Qualifications & Training
• Care Navigation Training.
• Customer Service Qualification.
• NVQ Level 2 or Level 3 in Business Administration, Customer Service, Health & Social Care, or a related field. Degree level qualification in relevant area.
• Additional training in reception, administration, or healthcare support.
• Experience
• Previous experience working within a GP Practice.
• Previous NHS experience.
• Experience using EMIS Web or other GP clinical systems.
• Experience managing appointment systems and patient registrations.
• Experience working in a healthcare or primary care setting.
• Experience supporting vulnerable patients or those with complex needs.
• Knowledge
• Knowledge of NHS Primary Care services.
• Understanding of Care Navigation and active signposting principles.
• Knowledge of local healthcare providers, community services, and voluntary sector organisations.
• Awareness of Primary Care Network (PCN) services.
• Understanding of NHS App services and online patient access tools.
• Knowledge of Quality and Outcomes Framework (QOF) and recall systems.
• Communication Skills
• Experience handling difficult or challenging conversations.
• Ability to communicate effectively with patients from diverse cultural backgrounds.
• Additional language skills relevant to the local population.
• Experience supporting patients with communication difficulties or additional needs.
• Administrative & IT Skills
• Experience using EMIS Web, Docman, Accurx, MJOG, or similar healthcare systems.
• Experience with clinical coding processes.
• Experience maintaining patient databases and producing reports.
• Advanced Microsoft Office skills, including Excel and Outlook.
• Team Working
• Experience working within a multidisciplinary team.
• Experience liaising with external agencies, community services, or healthcare professionals.
• Experience mentoring, supporting, or training new staff members.
• Service Improvement
• Experience participating in quality improvement projects.
• Experience contributing to service development initiatives.
• Understanding of patient feedback processes and patient engagement activities.
• Experience assisting practices in achieving performance or contractual targets.
• Information Governance & Safeguarding
• Previous Information Governance training.
• Previous safeguarding training within a healthcare setting.
• Knowledge of NHS confidentiality standards and best practice.
• Personal Attributes
• Demonstrates leadership potential.
• Enthusiastic approach to learning and professional development.
• Ability to identify opportunities to improve processes and patient experience.
• Commitment to innovation and continuous improvement in healthcare services.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Lees Medical Practice

Address

Lees Medical Practice

Athens Way

Lees

Oldham

OL4 3BP

United Kingdom

Employer's website

https://leesmedicalpractice.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

These are exciting posts for doctors who want to work in clinically meaningful roles, contribute to the development of a new service model, and be part of a team improving care for rural communities.

We would particularly welcome applications from Welsh speakers; but even if you dont speak any Welsh, or want to develop your skills, dont worry: the health board will support you with training.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

We reserve the right to close this advert early if suitable and sufficient applications have been received. Please ensure you complete your application at your earliest convenience

Person Specification

Qualifications

Essential

• MBBS or equivalent medical qualification.

Desirable

• MRCP(UK), Diploma in Geriatric Medicine or other relevant postgraduate qualification.

Eligibility

Essential

• Full GMC registration with a licence to practise at time of appointment. At least 4 years full-time postgraduate training or equivalent, with at least 2 years in relevant specialty training or equivalent experience / competencies. Eligibility to work in the UK.

Desirable

• Previous Specialty Doctor / SAS experience in medicine for older people, rehabilitation or community medicine.

Clinical Skills

Essential

• Safe clinical practice, sound clinical judgement, risk awareness, ability to prioritise clinical need and recognise when to seek consultant support. ALS or willingness to maintain relevant acute care competencies.

Desirable

• Experience of community hospital, rehabilitation, frailty, stroke, palliative care, delirium, falls, Parkinsons disease, syncope or complex discharge planning.

MDT & Communication

Essential

• Effective communication with patients, families and colleagues. Proven ability to work with nursing, therapy, pharmacy, mental health, primary care and operational colleagues.

Desirable

• Experience of family meetings, best-interest processes, remote advice or multi-agency discharge planning.

Clinical Governance & Quality

Essential

• Commitment to clinical governance, audit, quality improvement, incident learning, documentation and safe escalation.

Desirable

• Evidence of completed audit / QI project or service development work.

Teaching & Development

Essential

• Commitment to CPD, appraisal and professional development. Willingness to support teaching of junior, nursing, ACP, AHP and MDT colleagues within competence.

Desirable

• Teaching experience or interest in simulation / frailty education.

Pwesonal Atrributes

Essential

• Reliable, flexible, compassionate, organised, able to work autonomously within agreed supervision and aware of own limitations.

Desirable

• Welsh language skills or commitment to supporting bilingual service standards.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Powys Teaching Health Board

Address

Llandrindod Wells War Memorial Hospital

Llandrindod Wells

LD1 5HF

United Kingdom

Employer's website

https://pthb.nhs.wales/working-for-us/ (Opens in a new tab)