Job description

Job responsibilities

The following are the core responsibilities of the Locum GP in delivering health services.

• Work as agreed in accordance with the practice timetable
• The delivery of highly effective medical care to the entitled population
• The provision of services commensurate with the primary care contract
• Clinically examine and assess patient needs from a physiological and psychological perspective and plan clinical care accordingly, referring patients to other services/agencies in a timely manner, utilising practice and any other local guidelines
• Generic prescribing adhering to local and national guidance
• Prioritise health problems and intervene appropriately to assist the patient in complex, urgent or emergency situations, including initiation of effective emergency care
• Effective management of long-term conditions
• Support patients to adopt strategies that promote healthy lifestyles and apply principles of self-care
• Processing of administration in a timely manner, including referrals, repeat prescription requests and other associated administrative tasks
• Review medications following the appropriate policies, NICE/local clinical guidelines and local care pathways
• Maintain accurate clinical records in conjunction with good practice, policy and guidance
• On a rotational basis, undertake telephone triage and duty doctor roles Work collaboratively, accepting an equal share of the practice workload
• Adhere to best practice recommended through clinical guidelines and the audit process
• Support the delivery of anticipatory care plans
• On an opportune basis, provide health promotion advice
• Contribute to the successful implementation of continuous improvement and quality initiatives within the practice
• Attend and contribute effectively to practice meetings as required
• Contribute effectively to the development and maintenance of the practice, including clinical governance and training
• Be aware of duties and responsibilities regarding current legislation and adhere to practice policies and procedures on Safeguarding Adults and Safeguarding Children
• Ensure compliance with the appraisal process
• Prepare and complete the revalidation process to remain fit to practice
• Commit to self-learning and instill an ethos of continuing professional development across the practice team
• Review and always adhere to practice protocols and policies
• Support the Partners in achieving the strategic aims of the practice
• Encourage collaborative working, liaising with all staff regularly, always promoting a culture of continuous improvement
• Conduct home visits as agreed
• Be an integral part of the general practice team as well as supporting the wider network and multi-disciplinary team
• There may be, on occasion, a requirement to carry out other tasks, this will be dependent upon factors such as workload and staffing levels
• Conduct out-of-hours duties as mutually agreed

Person Specification

Qualifications

Essential

• Qualified GP
• MRCGP
• JCPTGP or CCT
• National Performers List Registration
• Full GMC Registration

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Fieldhead Surgery

Address

Leymoor Road

Golcar

Huddersfield

HD7 4QQ

United Kingdom

Employer's website

https://www.fieldheadsurgery.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

Key Responsibilities

Operational Management

• Oversee the smooth day-to-day operation of the practice.
• Ensure effective management of appointment systems and patient access arrangements.
• Develop and maintain efficient administrative processes.
• Monitor operational performance and identify opportunities for improvement.
• Support implementation of practice policies and procedures.
• Coordinate management and operational meetings as required.

Staff Management

• Provide day-to-day leadership to reception and administrative staff.
• Support recruitment, induction and onboarding activities.
• Manage staff rotas and annual leave arrangements.
• Monitor attendance and support absence management processes.
• Promote staff engagement, wellbeing and professional development.
• Support appraisal and performance review processes.

Patient Services

• Promote high standards of patient service and satisfaction.
• Respond to operational issues affecting patient access and experience.
• Support the management of patient feedback and complaints.
• Identify opportunities to improve service delivery and patient experience.
• Health and Safety
• Act as operational lead for health and safety matters.
• Ensure risk assessments are completed and reviewed.
• Monitor fire safety, COSHH, legionella and other compliance requirements.
• Coordinate emergency procedures and business continuity arrangements.
• Ensure completion of statutory inspections and checks.

Premises and Facilities Management

• Oversee maintenance and day-to-day management of the practice premises.
• Manage contractors, suppliers and service providers.
• Coordinate equipment servicing and maintenance schedules.
• Maintain premises compliance records.
• Manage security arrangements and access systems.
• Ensure a safe and welcoming environment for patients, visitors and staff.

Governance Support

• Assist with preparation for CQC inspections and compliance activities.
• Support policy review programmes.
• Maintain governance and compliance records.
• Coordinate audits and quality improvement initiatives.
• Assist with monitoring contractual and operational performance targets.

Communication

• Maintain effective communication across all staff groups.
• Support practice communication channels including the website and patient information.
• Liaise professionally with external organisations, contractors and stakeholders as required.

General Responsibilities

• Maintain confidentiality in accordance with GDPR and practice policies.
• Comply with all practice policies and procedures.
• Undertake mandatory training as required.
• Participate in meetings, training and development activities.
• Undertake other duties appropriate to the grade and responsibilities of the role as reasonably required by the Practice Business Manager or GP Partners.

Person Specification

Experience

Essential

• Experience in a management, supervisory or team leadership role.
• Experience of managing and supporting staff within a busy working environment.
• Experience of coordinating operational processes and administrative systems.
• Experience of managing competing priorities and meeting deadlines.
• Experience of handling confidential and sensitive information appropriately.
• Experience of resolving problems and implementing practical solutions.
• Experience of delivering high standards of customer or patient service.

Desirable

• Experience within General Practice, Primary Care or the NHS.
• Experience of managing reception, administration or patient-facing services.
• Experience of staff recruitment, induction and probation processes.
• Experience of premises, facilities or contractor management.
• Experience of supporting CQC compliance activities and quality improvement initiatives.
• Experience of rota management and workforce coordination.
• Experience of supporting complaints handling and patient feedback processes.

Qualifications

Essential

• Educated to A-Level standard or equivalent experience.
• Evidence of continuing professional development.
• A recognised management, administration or leadership qualification, or equivalent management experience.

Desirable

• ILM Level 3 or Level 5 in Leadership and Management.
• Qualification in Business Administration, Management or Healthcare Administration.
• Chartered Management Institute (CMI) qualification.
• Health and Safety qualification.
• Customer Service qualification.
• NHS Leadership Academy programme or equivalent leadership development programme.

Skills & attributes

Essential

• Strong people management and team leadership skills.
• Excellent organisational and time management abilities.
• Ability to manage competing priorities and work effectively under pressure.
• Strong problem-solving and decision-making skills.
• Excellent written and verbal communication skills.
• Ability to build positive working relationships with colleagues, patients and external stakeholders.
• Ability to work independently and use initiative.
• High level of integrity, professionalism and discretion.
• Proficient IT skills, including Microsoft Office applications.
• Commitment to delivering high standards of patient care and customer service.

Desirable

• Experience of clinical systems such as EMIS Web.
• Knowledge of appointment systems and patient access processes.
• Knowledge of NHS digital systems and reporting tools.
• Understanding of health and safety requirements within a healthcare setting.
• Experience of preparing reports, audits or performance information.
• Knowledge of CQC requirements and primary care regulatory standards.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Ford Medical Practice

Address

93 Gorsey Lane

Ford

Liverpool

L21 0DF

United Kingdom

Employer's website

http://www.fordmedicalpractice.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Compass Medical Practice is a GP practice for those who are difficult to manage in mainstream practice. Patients are either consulted via telephone/ video link or face to face. When a face-to-face appointment is required, a risk assessment is undertaken to assess what support the clinician requires. Consultations are supported with the use of patient liaison officers and consultations are carried out in our mobile clinic van or in an agreed prebooked venue.

Compass Medical Practice also provides medical cover to temporary patients residing at Thornton House. These are short term patients that are residing at Thornton house for either rehab, rest or recouperation. There is a weekly ward round and multidisciplinary team meeting. Compass Medical practice also offers medical support throughout the week, outside of the ward round, during opening hours.

Our homeless health service is nurse led and is operates on a Monday, Tuesday, Thursday and Friday from the Salvation Army in central Blackpool. The nursing team take a multidisciplinary approach, often working with wider services to meet the needs of a complex patient cohort who are facing multiple disadvantage.

The Targeted demand management (TDM) service supports people across Blackpool to address clinical and non-clinical factors increasing their risk of an unplanned hospitalisation.

Key aims of TDM are to provide clinical and non-clinical interventions that meet the needs of individuals identified in Blackpool with the following respiratory or cardiovascular long-term conditions. The TDM service, through reducing individual risk, will play a role in relieving pressure on acute services, through preventing health crises.

Day to Day Duties to include, but not exhaustive:

To provide proactive reviews and support for patients with CVD and / or COPD in line with clinical competence and local pathways

To initiate prescribed medication and amend medication when required.

Undertake holistic health assessments, identifying physical, mental and social needs

Deliver health prevention and health promotion interventions including lifestyle advice (alcohol, smoking, diet and physical activity), weight management and wellbeing support, Opportunistic screening and vaccination advice

Identify unmet needs and escalating health concerns, taking appropriate actions

Deliver care within the mobile clinical unit adapting consultations to a community-based environment

Support people who present to the mobile unit by providing assessment and advise where appropriate, signposting and referring to the most suitable service when out the scope of practice and offering reassurance, health information and ongoing support

Promote self-management and empower patients to engage with health services

Accurately record all activity, assessments and outcomes on EMIS using appropriate clinical coding and templates

Maintain confidentiality and data protection standards

Maintain Current NMC registration adhering to the NMC code of conduct

Work autonomously withing scope of practice, escalating concerns appropriately

Participate in supervision, appraisal and continuing professional development

Contribute to service development, evaluation and quality improvement initiatives

Multidisciplinary Working

Work collaboratively with other Blackpool Based organisations such as Healthwatch, PCN Social Prescribers, Community Nursing, Housing Intervention teams.

Participate when required in multidisciplinary team for patients experiencing homelessness.

Our key expectations are:

Self-awareness Living authentically

Adaptability- Being ready to adjust depending on the situation

Openness What you see is what you get

Positivity with a real sense of being able to strive for the impossible

Generosity of spirit- Everyday should be an opportunity to act with kindness

Ability to have fun Taking the role seriously, whilst being yourself

Our Why: To nurture an environment of inspiration, innovation and disruption so this people in our world receive exceptional healthcare for this generation, and the next.

Values:Our organisational culture is very important to us, so it is vital that the successful candidate lives and breathes complimentary values and behaviours. Our behaviours should be in line with our values which form part of our Company DNA:

Fun: People rarely succeed unless they are having fun. Happiness is healthy!

Awesome: We arent here to be average, were here to be awesome!

Humble: Were here to make a difference to the lives of others, NOT to see how important we can become

Brave: We challenge the norm. We have the courage to get the difficult jobs done

Oompf: We have natural oompf! Its infectious!

Go-getting: We are intuitive to changing needs and respond quickly which we do with energy, ideas, and positivity

Disability Confident Employer

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy

DBS - This post is subject to the Rehabilitation of Offenders Act (Exemption Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. This will require three forms of valid ID to be produced and verified. The onboarding process is also subject to an Occupational Health check, suitable professional references and eligibility to work in the UK (with the requirement to provide relevant documentation as evidence). For Driver positions you will also be required to undertake a Driver check.

Person Specification

Experience

Essential

• Working in Primary Care / GP Practice
• Ability to use EMIS computer system
• Health Promotion
• Understanding of health inequalities.
• Long Term Condition Monitoring

Desirable

• Experience of a multi-disciplinary approach to working
• Experience in case management
• Experience of working with socioeconomically disadvantaged populations

Qualifications

Essential

• Registered Nurse
• NMC
• Wound care
• Observation monitoring
• Venepuncture
• Long term condition management
• NMP V300

Desirable

• Spirometry accreditation
• Feno Testing
• Acute presentation management

Personal Qualities

Essential

• Willing / able to attend appropriate training
• Commitment to own personal development
• Able to exercise initiative in organisation and prioritising
• Good communication skills both written and oral
• Good Interpersonal skills
• Basic IT skills Enthusiastic and committed about the role
• Flexible
• Promote the Service with its ever expansion
• Knowledge of current clinical and professional issues

Desirable

• Willing to try new IT systems in the future for consultations

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

FCMS

Address

Newfield House

Vicarage Lane

Blackpool

Lancashire

FY4 4EW

United Kingdom

Employer's website

http://www.fcms-nw.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Compass Medical Practice is a GP practice for those who are difficult to manage in mainstream practice. Patients are either consulted via telephone/ video link or face to face. When a face-to-face appointment is required, a risk assessment is undertaken to assess what support the clinician requires. Consultations are supported with the use of patient liaison officers and consultations are carried out in our mobile clinic van or in an agreed prebooked venue.

Compass Medical Practice also provides medical cover to temporary patients residing at Thornton House. These are short term patients that are residing at Thornton house for either rehab, rest or recouperation. There is a weekly ward round and multidisciplinary team meeting. Compass Medical practice also offers medical support throughout the week, outside of the ward round, during opening hours.

Our homeless health service is nurse led and is operates on a Monday, Tuesday, Thursday and Friday from the Salvation Army in central Blackpool. The nursing team take a multidisciplinary approach, often working with wider services to meet the needs of a complex patient cohort who are facing multiple disadvantage.

The Targeted demand management (TDM) service supports people across Blackpool to address clinical and non-clinical factors increasing their risk of an unplanned hospitalisation.

Key aims of TDM are to provide clinical and non-clinical interventions that meet the needs of individuals identified in Blackpool with the following respiratory or cardiovascular long-term conditions. The TDM service, through reducing individual risk, will play a role in relieving pressure on acute services, through preventing health crises.

Day to Day Duties to include, but not exhaustive:

To provide proactive reviews and support for patients with CVD and / or COPD in line with clinical competence and local pathways

To initiate prescribed medication and amend medication when required.

Undertake holistic health assessments, identifying physical, mental and social needs

Deliver health prevention and health promotion interventions including lifestyle advice (alcohol, smoking, diet and physical activity), weight management and wellbeing support, Opportunistic screening and vaccination advice

Identify unmet needs and escalating health concerns, taking appropriate actions

Deliver care within the mobile clinical unit adapting consultations to a community-based environment

Support people who present to the mobile unit by providing assessment and advise where appropriate, signposting and referring to the most suitable service when out the scope of practice and offering reassurance, health information and ongoing support

Promote self-management and empower patients to engage with health services

Accurately record all activity, assessments and outcomes on EMIS using appropriate clinical coding and templates

Maintain confidentiality and data protection standards

Maintain Current NMC registration adhering to the NMC code of conduct

Work autonomously withing scope of practice, escalating concerns appropriately

Participate in supervision, appraisal and continuing professional development

Contribute to service development, evaluation and quality improvement initiatives

Multidisciplinary Working

Work collaboratively with other Blackpool Based organisations such as Healthwatch, PCN Social Prescribers, Community Nursing, Housing Intervention teams.

Participate when required in multidisciplinary team for patients experiencing homelessness.

Our key expectations are:

Self-awareness Living authentically

Adaptability- Being ready to adjust depending on the situation

Openness What you see is what you get

Positivity with a real sense of being able to strive for the impossible

Generosity of spirit- Everyday should be an opportunity to act with kindness

Ability to have fun Taking the role seriously, whilst being yourself

Our Why: To nurture an environment of inspiration, innovation and disruption so this people in our world receive exceptional healthcare for this generation, and the next.

Values: Our organisational culture is very important to us, so it is vital that the successful candidate lives and breathes complimentary values and behaviours. Our behaviours should be in line with our values which form part of our Company DNA:

Fun: People rarely succeed unless they are having fun. Happiness is healthy!

Awesome: We arent here to be average, were here to be awesome!

Humble: Were here to make a difference to the lives of others, NOT to see how important we can become

Brave: We challenge the norm. We have the courage to get the difficult jobs done

Oompf: We have natural oompf! Its infectious!

Go-getting: We are intuitive to changing needs and respond quickly which we do with energy, ideas, and positivity

Disability Confident Employer

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy

DBS - This post is subject to the Rehabilitation of Offenders Act (Exemption Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. This will require three forms of valid ID to be produced and verified. The onboarding process is also subject to an Occupational Health check, suitable professional references and eligibility to work in the UK (with the requirement to provide relevant documentation as evidence). For Driver positions you will also be required to undertake a Driver check.

Person Specification

Personal Qualities

Essential

• Willing / able to attend appropriate training
• Commitment to own personal development
• Able to exercise initiative in organisation and prioritising
• Good communication skills both written and oral
• Good Interpersonal skills
• Basic IT skills Enthusiastic and committed about the role
• Flexible
• Promote the Service with its ever expansion
• Knowledge of current clinical and professional issues

Desirable

• Willing to try new IT systems in the future for consultations

Qualifications

Essential

• Registered Nurse
• NMC
• Wound care
• Observation monitoring
• Venepuncture

Desirable

• Post qualification experience
• Long Term Condition management
• Spirometry accreditation
• Feno Testing

Experience

Essential

• Working in Primary Care / GP Practice
• Ability to use EMIS computer system
• Health Promotion
• Understanding of health inequalities.

Desirable

• Experience of a multi-disciplinary approach to working
• Experience in case management
• Experience of working with socioeconomically disadvantaged populations
• Long Term Condition Monitoring

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

FCMS

Address

Newfield House

Vicarage Lane

Blackpool

Lancashire

FY4 4EW

United Kingdom

Employer's website

http://www.fcms-nw.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Summary

The successful GP will join our progressive clinical team at Thornton Road Surgery, a friendly and vibrant practice serving a diverse and supportive local community in Croydon. The role offers a balanced mix of face-to-face consultations and telephone appointments, ensuring excellent continuity of care while allowing flexible working styles. The GP will contribute to the management of blood test results and clinical documents, supported by an experienced administrative workflow team who process and streamline the majority of incoming tasks meaning GPs handle only a small, clinically focused number of actions each day. Our well-established network of clinical pharmacists provides further support with prescribing, medication queries, and repeat prescription management, allowing you to focus on high-quality patient care. The postholder will have the opportunity to lead on key disease areas (monitoring trends in the Quality and Outcomes Framework, treatment, staff training and prescribing) and assist in developing appropriate healthcare services for a diverse patient list, including practice-based commissioning, patient participation and health promotion.

Supported by the clinical and management teams, the postholder will work as one of the GPs within Thornton Road & Valley Park Surgery, while also contributing to the wider multidisciplinary team across the Bourne Health Partnership.

Main duties of the job

In accordance with the practice timetable, you will undertake clinical sessions consisting of face-to-face consultations, telephone consultations, clinical triage, queries, home visits, repeat prescription signing, test result actioning, and medical reports. Consultations are typically 10 minutes.

Key Responsibilities

You will be required to

• Act upon QOF alerts and prompts during routine consultations
• Provide GP services in line with PMS contract requirements
• Undertake Duty Doctor and Paperwork Doctor sessions on a rota basis
• Support extended hours access when required
• Provide cross-site cover across Thornton Road, Valley Park and other Bourne Health Partnership practices when needed
• Assess, diagnose, treat and refer patients appropriately
• Provide preventative health care and lifestyle advice
• Support patients referred by nursing staff
• Provide certification in line with NHS regulations
• Adhere to local and national prescribing guidelines
• Make autonomous clinical decisions regarding presenting problems
• Maintain clear and accurate electronic clinical records
• Participate in audits and quality improvement activities
• Generate computer-based prescriptions
• Undertake all routine duties associated with general practice

Additional Responsibilities

• Maintain a Personal Development Plan aligned with practice goals
• Participate in the training of nurses, GP trainees and medical students
• Support administrative and clinical colleagues
• Attend clinical, prescribing, palliative care and practice meetings
• Chair or present during clinical meetings when required
• Deliver enhanced services and undertake training to support them
• Participate in practice-based commissioning, demand management and peer review
• Ensure compliance with deadlines for QOF, LCS and audit returns
• Take on additional duties as required to support the organisation

This list is not exhaustive, and all team members should be prepared to accept additional, or surrender existing duties, to enable the efficient running of the organisation.

Key Relationships

Internal

Members of the Senior Management team

Members of the Partnership Board

Colleagues within The Bourne Partnership

External

Suppliers of services

Other GP practices and practice groups

Other external organisations

Confidentiality / Data Protection / Freedom of Information

Post holders must maintain the confidentiality of information about patients, staff, and other health service business in accordance with the Data Protection Act of 1998. Post holders must not, without prior permission, disclose any information regarding patients or staff. If any member of staff has communicated any such information to an unauthorised person, those staff will be liable to disciplinary action up to and including dismissal. Moreover, the Data Protection Act 1998 also renders an individual liable for prosecution in the event of unauthorised disclosure of information. Following the Freedom of Information Act (FOI) 2005, post holders must apply the organisations FOI procedure if they receive a written request for information.

Information Governance

All staff must comply with information governance requirements. These includes statutory responsibilities (such as compliance with the Data Protection Act), following national guidance (such as the NHS Confidentiality Code of Practice) and compliance with local policies and procedures (such as the Trust's Confidentiality policy). Staff are responsible for any personal information (belonging to staff or patients) that they access and must ensure it is stored, processed, and forwarded in a secure and appropriate manner

Equal Opportunities

Post holders must at all times fulfil their responsibilities with regard to The Bourne Partnerships Equal Opportunities Policy and equality laws.

Health and Safety

All post holders have a responsibility, under the Health and Safety at Work Act (1974) and subsequently published regulations, to ensure that The Bourne Partnerships health and safety policies and procedures are complied with to maintain a safe working environment for patients, visitors, and employees.

Infection Control

All post holders have a personal obligation to act to reduce healthcare-associated infections (HCAIs). They must attend mandatory training in Infection Control and be compliant with all measures required to reduce HCAIs. All post holders must comply with the Partnerships Infection Control Policies, including those that apply to their duties, such as Hand Decontamination Policy and Personal Protective Equipment Policy. Risk Management All post holders have a responsibility to report risks such as clinical and non-clinical accidents or incidents promptly. They are expected to be familiar with The Bourne Partnerships use of risk assessments to predict and control risk, as well as the incident reporting system for learning from mistakes and near misses in order to improve services. Post holders must also attend training identified by their manager or stated to be mandatory.

Flexible Working

As an organisation we are committed to developing our services in ways that best suit the needs of our patients. This means that some staff groups will increasingly be asked to work a more flexible shift pattern and multiple sites so that we can offer services in the evenings or at weekends.

Safeguarding children and vulnerable adults

Post holders have a general responsibility for safeguarding children and vulnerable adults in the course of their daily duties and for ensuring that they are aware of the specific duties relating to their role.

Sustainability

It is the responsibility of all staff to minimise the environmental impact by recycling wherever possible, switching off lights, computers, monitors and equipment when not in use, minimising water usage and reporting faults promptly.

Smoking Policy

The Bourne Partnership is committed to providing a healthy and safe environment for staff, patients, and visitors. Staff are therefore not permitted to smoke on organisational property.

Person Specification

Qualifications

Essential

• Full GMC registration
• Medical degree
• Completion of GP registrar training

Other Requirements

Essential

• DBS check
• Maintain confidentiality
• Comfortable working within a large MDT
• Interest in chronic disease management

Desirable

• Flexibility to work outside core hours

Experience

Essential

• EMIS experience
• Video/telephone consultation experience
• Experience working in general practice
• Completion of vocational GP training (e.g. MRCGP/MRCP)

Desirable

• Minimum 2 years post-qualification GP experience

Skills

Desirable

• GP trainer or trainer in training
• Ability to work early extended access sessions (e.g. 07:30 starts)
• Womens health (coils)

Personal Qualities

Essential

• Polite, confident and approachable
• Flexible and cooperative
• Excellent interpersonal skills
• Motivated and proactive
• Uses initiative and sound judgement
• High integrity and loyalty
• Empathetic in distressing situations
• Able to work under pressure
• Confident, assertive and resilient

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Thornton & Valley Park Surgery

Address

Thornton Road Surgery

299 Thornton Road

Croydon

CR0 3EW

United Kingdom

Employer's website

https://www.nhs.uk/services/gp-surgery/thornton-road-and-valley-park-surgery/H83051 (Opens in a new tab)

Job description

Job responsibilities

The postholder will be responsible for the safe and efficient delivery of COVID-19 vaccines to patients in their homes across the East Surrey area. They will also be responsible for entering data into the appropriate clinical systems and maintaining effective communication with the Primary Care Network (PCN).

This work will be carried out in collaboration with the practice teams within the relevant PCN.

Key Responsibilities

• To assist practices with the administration of vaccinations for their patient lists, both in surgeries and in patients homes.
• To take responsibility for the collection and safe transport of vaccine supplies and consumables from practices within the PCN, following the appropriate governance processes.
• To visit housebound patients, assess their clinical suitability for vaccination, and obtain informed consent before administering the vaccine, as appropriate.
• To enter data promptly into point-of-care systems and update the practices with any relevant information.

• To manage your own workload efficiently and effectively on a daily basis, with support from the practice teams.

• Adhere to DHC policies and procedures, as well as relevant legislation, including the requirements of any professional bodies.

• Attend mandatory training as identified by DHC and ensure that it is kept up to date at all times.

• Maintain the confidentiality of information relating to patients, staff, and DHC business, in accordance with the Data Protection Act 2018 and the Caldicott Principles.

Person Specification

Experience

Essential

• Experience working as part of a team.
• Working knowledge of health and safety, including the safe transport of medication and adherence to cold chain procedures.
• Strong communication skills.
• Approachable and able to respond to the needs of frail patients.
• Used to working independently and self-motivated.
• Ability to assess and respond to risks or unexpected events with sound clinical reasoning.
• Working knowledge of Mental Capacity and its application in practice.
• Trained and competent in managing anaphylaxis.

Desirable

• Full driving licence and access to a car.

Qualifications

Essential

• Registered nurse or relevant healthcare professional qualified to deliver vaccines independently.
• Current training in vaccine delivery.

Desirable

• Current NHSE approved training for delivering vaccines.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Dorking Healthcare Ltd.

Address

Holmhurst Medical Centre

12 Thornton Side

Redhill

RH1 2NP

United Kingdom

Employer's website

https://dhcclinical.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Summary

The Senior Programme Manager will provide strategic and operational leadership for the delivery of complex programmes and projects across Surrey.

The post holder will lead the design, mobilisation, implementation and evaluation of large-scale transformation programmes, ensuring delivery of agreed objectives, quality standards, benefits realisation and financial performance. The role will support collaboration across multiple federations, Primary Care Networks, Practices, providers and system partners to develop sustainable models of care and improve outcomes for patients, practices and populations.

The Senior Programme Manager will operate at a senior leadership level, influencing across organisational boundaries and providing expert programme management support. The post holder will manage multiple programmes simultaneously and will be expected to work autonomously, exercising considerable judgement and decision-making authority.

This role will be instrumental in supporting the delivery of Neighbourhood working and at-scale delivery.

Key Responsibilities

Strategic Leadership

• Lead the development and delivery of strategic programmes aligned to organisational objectives.
• Support the development of business cases, options appraisals and investment proposals.
• Translate strategic objectives into deliverable work programmes and implementation plans.
• Provide expert programme management advice to Directors, Boards and senior stakeholders.
• Identify opportunities for innovation, service redesign and organisational improvement.

Programme and Project Delivery

• Lead multiple complex programmes from initiation through to implementation and evaluation.
• Establish and manage programme governance arrangements.
• Develop and maintain programme plans, milestones, risk registers and benefits realisation frameworks.
• Ensure programme delivery is achieved within agreed timescales, quality standards and financial envelopes.
• Manage interdependencies across multiple organisations and workstreams.
• Lead programme mobilisation for new contracts and services.
• Ensure lessons learned are captured and embedded into future delivery.

Stakeholder Management

• Build and maintain effective relationships with:
• GP Federations
• PCNs
• GP Practices
• ICBs
• NHS England
• Community and acute providers
• Local authorities
• Voluntary sector partners
• Patients and public representatives
• Act as a senior representative for DHC at meetings, workshops and system forums.
• Facilitate collaboration across organisational boundaries to achieve shared outcomes.
• Manage complex and sensitive stakeholder relationships.

Performance and Benefits Management

• Develop robust performance reporting frameworks.
• Monitor programme performance using agreed KPIs and outcome measures.
• Produce reports and presentations for Boards, Executive Teams and programme boards.
• Ensure benefits are identified, measured and realised.
• Escalate risks and issues proactively with recommendations for resolution.

Financial Management

• Support programme budgeting, financial planning and resource allocation.
• Monitor expenditure against agreed budgets.
• Ensure programmes deliver value for money and achieve agreed financial outcomes.
• Support the development of funding bids and business cases.
• Contribute to contract monitoring and performance review processes.

Governance and Risk

• Ensure programmes comply with organisational governance requirements.
• Maintain programme risk registers and assurance frameworks.
• Ensure compliance with Information Governance, Health and Safety, Equality and Diversity and organisational policies.
• Prepare reports and papers for Board and committee meetings.
• Support audit, assurance and regulatory requirements.

People Leadership

• Provide leadership and management to programme and project staff.
• Develop a high-performing programme management culture.
• Provide coaching and mentoring to staff and emerging leaders.
• Lead recruitment, performance management and development activities where required.
• Promote organisational values and foster collaborative working.

Communication and Relationships

The post holder will regularly communicate with:

• Federation Chief Executives
• Directors and Senior Management Teams
• PCN Clinical Directors and Managers
• ICB and Place leads
• Programme Boards
• NHS England representatives
• External partners and suppliers

The ability to communicate highly complex information clearly and influence senior stakeholders is essential.

Person Specification

Knowledge

Essential

• NHS structures, commissioning and provider arrangements.
• Primary Care Networks and General Practice.
• Programme and project management methodologies.
• Governance and risk management.
• Financial management and performance reporting.
• Change management and service redesign methodologies.

Skills

Essential

• Strategic thinking and planning.
• Exceptional stakeholder management.
• Influencing and negotiation skills.
• Programme governance expertise.
• Financial and analytical skills.
• Report writing and presentation skills.
• Leadership and people management capability.

Qualifications

Essential

• Educated to Master's level or equivalent experience.
• Evidence of continuing professional development.

Experience

Essential

• Significant programme management experience within the NHS or healthcare sector.
• Experience leading complex transformation programmes involving multiple organisations.
• Experience of developing business cases and securing stakeholder approval.
• Experience of presenting to Boards and senior committees.
• Experience managing programme budgets and resources.
• Experience of leading multidisciplinary teams and influencing without direct authority.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Dorking Healthcare Ltd.

Address

Holmhurst Medical Centre

12 Thornton Side

Redhill

Surrey

RH1 2NP

United Kingdom

Employer's website

https://dhcclinical.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Medical Receptionist

Hours:37.5 hours per week, happy to discuss

Salary: £12.80

Job Overview

We are looking to recruit a friendly, enthusiastic, and reliable Receptionist to join our busy team.

This is an excellent opportunity for someone looking to begin a career in general practice. Previous experience working in a GP surgery is essential, we useSystmOne clinical system.

As the first point of contact for our patients, you will play an important role in providing a professional, caring, and efficient service, ensuring patients receive the support and assistance they need.

Main Duties and Responsibilities

• Welcome patients and visitors in a friendly, professional, and compassionate manner.
• Answer telephone calls promptly and deal with patient enquiries courteously and efficiently.
• Book, amend, and cancel appointments using the practice clinical system.
• Receive and process prescription requests in accordance with practice procedures.
• Signpost patients to the most appropriate clinician or service.
• Maintain accurate patient records while ensuring strict confidentiality at all times.
• Carry out general administrative duties including scanning, filing, photocopying, and document management.
• Work closely with GPs, nurses, and the wider practice team to support the smooth running of the practice.
• Help maintain a welcoming, safe, and organised reception environment.
• Knowledge of prescriptions

Person Specification

Experience

Essential

• Essential
• Has excellent communication and interpersonal skills.
• Is friendly, approachable, and enjoys helping people.
• Demonstrates empathy, patience, and professionalism.
• Has good IT skills and is confident using computers.
• Can work calmly and efficiently in a busy environment.
• Is organised, reliable, and able to prioritise workload.
• Has excellent attention to detail and maintains confidentiality.
• Works well both independently and as part of a team.
• Previous experience in reception (gp surgery)
• Experience working with the public.
• Knowledge of NHS services or general practice
• Experience using SystmOne

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Queensview Medical Centre

Address

Queensview Medical Centre

Thornton Road

Northampton

Northamptonshire

NN2 6LS

United Kingdom

Employer's website

https://www.queensviewmedicalcentre.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Responsibilities:

• Supporting the assessment and development of a personal care plan developed jointly with the patient, carers, relatives and GPs based on assessment of care needs.
• Facilitate and support the GPs in case managing patients discharge from hospital by supporting the community team and as appropriate coordinating care and services to be delivered within community to support independence.
• Using an auditing system to monitor the impact of the service quality of care and cost effectiveness.
• To be the primary contact for patients in coordinating their care across primary, secondary and community health care as well as social and mental health care.
• To facilitate the reduction and/or prevention of inappropriate hospital admissions by joint working with all stakeholders.
• To identify and ensure timely onward referral of patients, as necessary to appropriate Health and Social Care Services identified from assessment.
• Coordinate services with hospital, rapid response, OT, Physical therapy, Speech and Language, stroke team, heart failure nurse, COPD, CPN, diabetes and nursing homes
• Monitor daily admissions and discharges particularly those in the target population
• Identification of patients by using Risk Stratification tool and other appropriate data
• Ensure all new patients have care plans within the 21 day target and update and/or amend care plans due to death or relocation
• Organise and coordinate regular meetings at practice level such as the monthly Palliative Care meeting
• Investigate patterns of need, admissions and potential new patients
• To support the wider practice team in delivering services for our Housebound patients such as Vaccinations and Annual Reviews.

Key working relationships:

• Patients and Carers
• GPs and other practitioners with a special interest
• Local General District hospitals and community hospitals
• Community Geriatrician
• Community Matron and District nurses
• Social workers and Social Care
• Voluntary services
• Networking managers and administrators
• Care/residential nursing homes
• Housing services
• Pharmacys

Skills

• High degree of organisation and an effective time management

Effective and professional communication skills

• Patient service experience required in a medical environment
• Ability to work effectively within a multi-disciplinary teams
• IT competencies including database use, Word and excel, with some project management skills and a knowledge of clinical software packages
• In depth knowledge of medical practices, treatments, procedures and plans.
• Committed to patient care and able to empathise with a wide variety of patients

Special requirements for the post

An ability to use own judgement, resourcefulness, common sense and local knowledge, to respond to patients enquiries and requests while adhering to practice limitations

• An understanding and acceptance of ones capabilities and awareness of own limitations
• Ability to work without direct supervision and determine own workload priorities
• Basic keyboard and computer skills
• Ability to deal with complex and difficult emotional situations
• Attend and deliver Palliative Care meetings
• Flexibility of working hours
• Excellent communication skills

Physical Skills

To be able to cope with frequent interruptions during work, being able to multi-task. To cope with interruptions form phone calls and queries for impromptu advice, prioritising appropriately

To be able to cope physically and mentally with a daily patient caseload

To comply with practice infection control procedure

To comply with lone working policy

To be able to cope with the emotional stress of supporting patients and at times their distressed relatives

Mental Effort

To work in an environment where there are frequent disruptions to work patterns due to demands from GPs, patients, carers and other staff including responding to phone calls

Emotional Effort

To be involved with difficult discussions with patients and their carers regarding care

To frequently be involved in challenging discussions about patients behaviours and health beliefs that may impact on their own outcomes now or in the future

Working conditions

Based within the Practice but will be required to visit patients in their own homes

Occasional exposure to verbal and/or physical aggression

Person Specification

Qualifications

Essential

• Registered General Nurse

Desirable

• Evidence of continued professional development

Experience

Essential

• 3 years post registration experience in NHS
• Minimum I.T skills
• Effective and professional communications skills
• Experience of working in Primary Care
• Clinical
• Experience of working in palliative care
• Understanding of GSF in Palliative Care
• Good understanding of EPaCCs
• Knowledge of chronic disease management
• ECGs
• Immunisations & vaccinations
• Venepuncture
• Blood pressure monitoring
• Knowledge of medical practices, treatments procedures and plans

Desirable

• IT skills in clinical programmes

Other

Essential

• Excellent attention to detail
• Flexibility
• Good organisational skills
• Able to work under pressure & manage conflicting demands
• Appearance smart and tidy
• Courteous and pleasant manner
• Good attendance and time keeping
• Good sense of humour

Specialist Knowledge

Essential

• General
• Good standard of spoken and written English
• Good understanding of Data Protection, Caldicott, Gillick Competency and Fraser guidelines
• Clinical
• Knowledge & awareness of own professional limits

Desirable

• Emis Web clinical software
• Microsoft Teams

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

The Crescent Surgery

Address

Cleveleys Health Centre

Kelso Avenue

Thornton-cleveleys

Lancashire

FY5 3LF

United Kingdom

Employer's website

https://www.crescent-surgery.org.uk (Opens in a new tab)

Job description

Job responsibilities

The following are the core responsibilities of the Locum GP in delivering health services.

• Work as agreed in accordance with the practice timetable
• The delivery of highly effective medical care to the entitled population
• The provision of services commensurate with the primary care contract
• Clinically examine and assess patient needs from a physiological and psychological perspective and plan clinical care accordingly, referring patients to other services/agencies in a timely manner, utilising practice and any other local guidelines
• Generic prescribing adhering to local and national guidance
• Prioritise health problems and intervene appropriately to assist the patient in complex, urgent or emergency situations, including initiation of effective emergency care
• Effective management of long-term conditions
• Support patients to adopt strategies that promote healthy lifestyles and apply principles of self-care
• Processing of administration in a timely manner, including referrals, repeat prescription requests and other associated administrative tasks
• Review medications following the appropriate policies, NICE/local clinical guidelines and local care pathways
• Maintain accurate clinical records in conjunction with good practice, policy and guidance
• On a rotational basis, undertake telephone triage and duty doctor roles Work collaboratively, accepting an equal share of the practice workload
• Adhere to best practice recommended through clinical guidelines and the audit process
• Support the delivery of anticipatory care plans
• On an opportune basis, provide health promotion advice
• Contribute to the successful implementation of continuous improvement and quality initiatives within the practice
• Attend and contribute effectively to practice meetings as required
• Contribute effectively to the development and maintenance of the practice, including clinical governance and training
• Be aware of duties and responsibilities regarding current legislation and adhere to practice policies and procedures on Safeguarding Adults and Safeguarding Children
• Ensure compliance with the appraisal process
• Prepare and complete the revalidation process to remain fit to practice
• Commit to self-learning and instill an ethos of continuing professional development across the practice team
• Review and always adhere to practice protocols and policies
• Support the Partners in achieving the strategic aims of the practice
• Encourage collaborative working, liaising with all staff regularly, always promoting a culture of continuous improvement
• Conduct home visits as agreed
• Be an integral part of the general practice team as well as supporting the wider network and multi-disciplinary team
• There may be, on occasion, a requirement to carry out other tasks, this will be dependent upon factors such as workload and staffing levels
• Conduct out-of-hours duties as mutually agreed

Person Specification

Qualifications

Essential

• Qualified GP
• MRCGP
• JCPTGP or CCT
• National Performers List Registration
• Full GMC Registration

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Thornton Lodge Surgery

Address

60 Thornton Lodge Rd

Thornton Lodge

Huddersfield

HD1 3SB

United Kingdom

Employer's website

https://thorntonlodgesurgery.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

JOB SUMMARY

The post holder will be part of the Talking Therapies service and will provide high-intensity cognitive behavioural therapy (CBT) in person for a minimum of 2 days per week and online for additional days. The post holder would be required to work one evening shift - 12-8pm a week. The post holder will work with clients who have a range of moderate to complex Anxiety and Depression related presentations for which CBT is demonstrated to be clinically effective.

The post holder will work with people from different cultural backgrounds and ages, using interpreters when necessary and should be committed to equal opportunities.

It is essential that the post holder exercises initiative and independent judgement whilst maintaining a high level of confidentiality and diplomacy at all times. In addition, the post holder is co-responsible for managing, maintaining and administering various data sources, which may include waiting lists, caseloads, or clinical reporting. Responsible for ensuring accurate data is recorded for national target requirements.

ROLE OF DEPARTMENT

The post holder is expected to work accurately under pressure with the ability to manage and prioritise their workload and that of the department, providing and receiving information which may require tact, diplomacy and persuasive skills as there may be barriers to understanding, either due to a cultural difference or knowledge of the process. The post holder must be skilled in delivering CBT interventions in person and virtually.

KEY WORKING RELATIONSHIPS

• Service Manager
• Clinical Lead and Team Lead
• Line manager (in not above)
• Administration team
• Therapists and other medical staff
• Patients & Relatives
• General Practitioners
• Primary Care Networks
• Local authorities
• Social services

NB: This list is not exhaustive as the Post Holder is required to communicate with a wide range of external/internal departments and agencies at all levels.

DUTIES AND RESPONSIBILITIES OF THE POST

1. CLINICAL

• Accept referrals via agreed protocols within the service.
• Assess clients for suitability for psychological interventions.
• Make decisions on the suitability of new referrals, adhering to the departments referral protocols, and refer unsuitable clients on to the relevant service or back to the referral agent as necessary.
• Formulate, implement and evaluate therapy interventions for clients using digital platforms.
• Use highly developed communication skills in working with people to understand their personal and often very sensitive difficulties.
• To exercise autonomous professional responsibility for the assessment and treatment of clients in line with the service.
• Assess and manage risk in line with service protocols.
• Educate and involve family members and others in treatment as necessary, conveying CBT formulations with sensitivity in easily understood language.
• Adhere to an agreed activity contract relating to the number of client contacts offered, and clinical sessions carried out per week in order to minimise waiting times and ensure treatment delivery remains accessible and convenient. This includes working to DNA and Cancellation policies
• Attend online multi-disciplinary meetings relating to referrals or clients in treatment, where appropriate.
• Complete all requirements relating to data collection within the service.
• Keep coherent records of all clinical activity in line with service protocols.
• Work closely with other members of the team, ensuring appropriate step-up and step-down arrangements are in place to maintain a stepped care approach.
• Assess and integrate issues surrounding work and employment into the overall therapy process.
• Carry out clinical audits of service performance, including service user surveys and evaluations, and help to collate and disseminate the results for feedback.
• Liaise with other health and social care staff from a range of agencies in the care provided to clients.
• Provide specialist advice and consultation to other professionals / individuals / groups / committees across Mental Health Trusts, Primary Care Trusts and other voluntary agencies regarding service matters related to the practice and delivery of specific agreed therapeutic modalities and service provision.

2. TRAINING AND SUPERVISION

• Adhere to all service requirements and those stipulated by the BABCP for effective supervision.
• Review all clients in supervision at least once.
• Contribute to the teaching and training of mental health professionals and other staff working in the service.
• Where applicable, attend and fulfil all the requirements of the Talking Therapies approved supervision training to provide supervision within the service.

3. PROFESSIONAL

• Ensure the maintenance of standards of practice according to the employer and any regulating, professional and accrediting bodies (BABCP) and keep up to date on new recommendations/guidelines set by the Department of Health (e.g. Talking Therapies Manual, NHS plan, Positive Practice Guides, National Institute for Clinical Excellence).
• Ensure that client confidentiality is protected at all times
• Provide a professional and neutral environment when delivering video appointments.
• Be aware of and keep up to date with advances and research in the spheres of CBT and other psychological therapies.
• Ensure clear professional objectives are identified, discussed and reviewed with line manager and clinical supervisor on a regular basis as part of continuing professional development (CPD).
• Attend clinical/managerial supervision on a regular basis as agreed with the Manager.
• Participate in individual performance reviews and respond to agreed objectives.
• Keep up to date with all records in relation to CPD and ensure the personal development plan maintains up-to-date specialist knowledge of the latest theoretical and service delivery models/developments.
• Attend relevant conferences / workshops in line with identified professional objectives.
• Participate in service improvement by highlighting issues and implementing changes in practice.

4. ADVISORY / LIAISON

• Provide an advisory service on matters related to the practice and delivery of Cognitive Behavioural Therapy to individuals/groups/committees across the Mental Health Trust, Primary Care Trust and other voluntary agencies.
• Promote and maintain links with Primary Care and Secondary Care Staff to help co-ordinate the provision of an effective Psychological Therapies Service.

5.GENERAL

• To contribute to the development of best practice within the service.
• To maintain up-to-date knowledge of legislation, national and local policies and procedures in relation to Mental Health and Primary Care Services.
• All employees have a duty and responsibility for their own health and safety and the health and safety of colleagues, patients and the general public.
• All employees have a responsibility and a legal obligation to ensure that information processed for both patients and staff is kept accurate, confidential, secure and in line with the Data Protection Act (2018) and Security and Confidentiality Policies.
• It is the responsibility of all staff that they do not abuse their official position for personal gain, to seek advantage of further private business or other interests in the course of their official duties.
• This Job Description does not provide an exhaustive list of duties and may be reviewed in conjunction with the post holder in light of service development.

INDIVIDUAL RESPONSIBILITIES

• Apply and adhere to agreed policies, procedures, and protocols, including national initiatives and propose changes for improvements to departmental working practices.
• Participate in reflection, self-evaluation and continuous professional development, including performance review. Ensure mandatory training is up-to-date at all times.
• Contribute to ongoing projects as required.
• Maintain and encourage safe working practices and environment in accordance with local Health and Safety policies.
• Comply with the requirements of the Caldicott Report, Data Protection Act, Access to Health Records Act and subsequent legislation issued in relation to confidential data.

CONFIDENTIALITY

The post holder must maintain the confidentiality of information about patients, staff and DHC business in accordance with the Data Protection Act 2018 and Caldicott principles.

Person Specification

Training

Essential

• Able to attend Long Term Conditions (LTC) training if not already trained, and other training as the post develops.
• Good record of Continuing Professional Development and willingness to continue this.

Qualifications

Essential

• Band 7 CBT Therapist.
• Accredited with the BABCP.
• Relevant experience in Primary Care treating anxiety and depression.

Skills & Competencies

Essential

• Full range of skills and competencies as laid out in the competence framework for CBT (Roth and Pilling 2007).
• Proficient in IT skills, including working virtually and using online platforms.
• Well-developed skills in the ability to communicate effectively on the telephone and in video consultations and in writing, complex, highly technical and/or clinically sensitive information to clients, their families, carers and other professional colleagues both within and outside the NHS.
• Competent in carrying out risk assessments and taking appropriate action in line with service protocols.
• Able to develop good therapeutic relationships with clients using digital platforms.
• Accredited with BABCP.

Desirable

• Trained in the provision of supervision for CBT.
• Completed clinical audits within a service.

Experience

Essential

• Demonstrable experience of working in mental health services, including delivering treatments virtually.
• Ability to meet agreed/specified service targets.
• Ability to manage own caseload and time.
• Demonstrates high standards in written communication.
• Able to write clear reports and letters to referrers.
• Experience with routine outcome monitoring.
• Experience of working in the Talking Therapies service.

Desirable

• Worked in a service where agreed targets were in place, demonstrating clinical outcomes.
• Experience of teaching and liaising with other professional groups.

Knowledge

Essential

• Demonstrates an understanding of anxiety and depression and how they may present in Primary Care.
• Demonstrates a knowledge of the issues surrounding work and the impact it can have on mental health / benefits & employment systems.
• Knowledge of medications used in anxiety and depression, and other common mental health problems.
• Demonstrates an understanding of the need to use evidence-based psychological therapies and how it relates to this post.
• Knowledge of adult and child safeguarding issues and other relevant legislation.

Other Requirements

Essential

• High level of enthusiasm and motivation.
• Ability to work within a team and foster good working relationships despite physical distance.
• Ability to use clinical supervision and personal development positively and effectively.
• Ability to work under pressure.
• Regard for others and respect for individual rights of autonomy and confidentiality.
• Ability to be self-reflective, whilst working with service users, & in own personal and professional development and in supervision.
• Able to travel across Surrey for work.

Desirable

• Fluent in languages other than English.
• Experience of working with diverse communities and within a multicultural setting.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Dorking Healthcare Ltd.

Address

Medwyn Surgery

Reigate Road

Dorking

RH4 1SD

United Kingdom

Employer's website

https://dhcclinical.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

JOB TITLE: SALARIED GENERAL PRACTITIONER

REPORTS TO: PRACTICE MANAGER

RESPONSIBLE TO:GP PARTNERS

Job Summary:

To work as an autonomous practitioner, responsible for the provision of medical services to the practice population, delivering an excellent standard of clinical care whilst complying with the GMS contract. Furthermore, the post-holder will adhere to the GMC standards for good medical practice, contributing to the effective management of the practice, leading by example, maintaining a positive, collaborative working relationship with the multidisciplinary team.

Job Responsibilities:

The following are the core responsibilities of the salaried GP. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

a. The delivery of highly effective medical care to the entitled population

b. The provision of services commensurate with the GMS contract

c. Generic prescribing adhering to local and national guidance

d. Effective management of long-term conditions

e. Processing of administration in a timely manner, including referrals, repeat prescription requests and other associated administrative tasks

f. On a rotational basis, undertake telephone triage and duty doctor roles

g. To undertake home visits where appropriate

h. Maintain accurate clinical records in conjunction with good practice, policy and guidance

i. Working collaboratively, accepting an equal share of the practice workload

j. Adhere to best practice recommended through clinical guidelines and the audit process

k. Contribute to the successful implementation of continuous improvement and quality initiatives within the practice

l. Accept delegated responsibility for a specific area (or areas) or the QOF

m. Attend and contribute effectively to practice meetings as required

n. Contribute effective to the development and maintenance of the practice including clinical governance, training, financial management and HR

o. Ensure compliance with the appraisal process

p. Prepare and complete the revalidation process

q. Commit to self-learning and instil an ethos of continuing professional development across the practice team

r. Support the partners in achieving the strategic aims of the practice, making recommendations to enhance income and reduce expenditure

s. Review and adhere to practice protocols and policies at all times

t. Encourage collaborative working, liaising with all staff regularly, promoting a culture of continuous improvement at all times

Secondary Responsibilities

In addition to the primary responsibilities, the salaried GP may be requested to:

a. Participate in practice audits as requested

b. Participate in local initiatives to enhance service delivery and patient care

c. Participate in the review of significant and near-miss events applying a structured approach i.e. root cause analysis (RCA)

Confidentiality:

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately

In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential

Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

All patients diagnosis and treatments must be held in the STRICTEST CONFIDENCE at all times

Health & Safety:

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, to include:

Using personal security systems within the workplace according to practice guidelines

Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks

Making effective use of training to update knowledge and skills

Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards

Reporting potential risks identified.

Equality and Diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues

Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional Development:

The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development

Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

Quality:

The post-holder will strive to maintain quality within the practice, and will:

Alert other team members to issues of quality and risk

Assess own performance and take accountability for own actions, either directly or under supervision

Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance

Work effectively with individuals in other agencies to meet patients needs

Effectively manage own time, workload and resources.

Communication:

The post-holder should recognise the importance of effective communication within the team and will strive to:

Communicate effectively with other team members

Communicate effectively with patients and carers

Recognise peoples needs for alternative methods of communication and respond accordingly.

Contribution to the Implementation of Services:

The post-holder will:

Apply practice policies, standards and guidance

Discuss with other members of the team how the policies, standards and guidelines will affect own work

ANY OTHER DELEGATED DUTIES APPROPRIATE TO THE POST.

Person Specification

Qualifications

Essential

• Qualified GP
• MRCGP
• Vocational Training Certificate or equivalent JCPTGP
• General Practitioner (Certificate of Completion of Training CCT)

Experience

Essential

• Experience of continued professional development
• General understanding of the GMS contract

Desirable

• Experience of medicines management
• Experience of ICB initiatives
• Experience of QOF and clinical audit
• Experience of working in a primary care environment

Skills

Essential

• Excellent communication skills (written and oral)
• Strong IT skills
• Clear, polite telephone manner
• Competent in the use of Office and Outlook
• Effective time management (Planning & Organising)
• Ability to work as a team member and autonomously
• Excellent interpersonal skills
• Problem solving & analytical skills
• Ability to follow clinical policy and procedure
• Experience with audit and able to lead audit programmes
• Experience with clinical risk management

Desirable

• EMIS user skills

Personal Qualities

Essential

• Polite and confident
• Flexible and cooperative
• Motivated, forward thinker
• Problem solver with the ability to process information accurately and effectively, interpreting data as required
• High levels of integrity and loyalty
• Sensitive and empathetic in distressing situations
• Ability to work under pressure / in stressful situations
• Effectively able to communicate and understand the needs of the patient
• Commitment to ongoing professional development
• Effectively utilises resources
• Punctual and committed to supporting the team effort

Other Requirements

Essential

• Flexibility to work outside of core office hours
• Full GMC Registration
• National Performers List registration
• Eligibility to practice in the UK independently

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Cleveleys Group Practice

Address

Kelso Avenue

Thornton-cleveleys

Lancashire

FY5 3LF

United Kingdom

Employer's website

https://www.cleveleysgrouppractice.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Prescribing Support

Support the Practice Pharmacist and GPs with medicines reconciliation, including processing medication changes from hospital correspondence and new patient registrations.

Assist with identifying and escalating medication discrepancies, safety concerns, or prescribing errors in line with clinical governance processes.

Support medication reviews by gathering relevant information, preparing searches, and assisting with audit activity.

Help deliver agreed prescribing improvements and medicines optimisation initiatives in line with national guidance e.g. NICE, MHRA and local prescribing priorities.

Contribute to initiatives that reduce medicines waste and improve patient compliance.

Liaison and Communication

Act as a point of contact for medicationrelated queries from patients, pharmacies, care homes, and other healthcare professionals.

Liaise with practice staff and the wider PCN multidisciplinary team to ensure consistent and efficient medicines management processes.

Communicate clearly with patients and carers about the appropriate use of medicines, both verbally and in writing.

Support practice communication by distributing medicines management information and assisting with patient letters or prescribing updates.

Audit, Data & Reporting

Support and manage data collection for medicines management audits and prescribing reviews.

Monitor prescribing activity against national and local targets and contribute to the production of prescribing reports.

Collate and interpret audit findings, make recommendations for improvement, and support implementation of postaudit

Operational & Administrative Support

Work jointly with prescription clerks to ensure robust recall and monitoring systems for highrisk medicines.

Provide cover for prescription clerks as required, including processing repeat and acute prescription requests in accordance with practice protocols.

Support the implementation and development of medicines management systems such as repeat dispensing schemes and pharmacyled services.

Training, Quality & Development

Support and deliver training for practice staff on prescribing systems and protocols, alongside the Practice Pharmacist.

Contribute to the induction of trainees and learners by providing information on practice prescribing policies.

Participate in audits, service development projects, and the development of prescribing policies and standard operating procedures.

Engage in personal and professional development, appraisal, and ongoing training.

Professional Standards, Safety & Confidentiality

Maintain patient confidentiality and comply with data protection, equality, diversity, and health & safety policies at all times.

Promote safe working practices and contribute to maintaining a safe and secure practice environment.

Manage workload effectively, take responsibility for the quality of own work, and contribute to continuous service improvement.

Team Collaboration

Work closely with GPs, pharmacists, nurses, and other administrative staff to ensure safe and efficient prescribing processes.

Participate in meetings, training, and service improvement initiatives related to medicines management.

Provide support during audits and contribute to compliance with CQC and NHS standards.

Other tasks

The ability to work in a well organised and professional manner to meet the demands of the work, maintaining concentration and accuracy.

Ability to work alone or as part of a team.

Fire Warden and associated responsibilities.

Chaperoning and assisting patients to consulting rooms

Possess the ability to motivate, organise and prioritise your own workload.

To undertake any other responsibilities, to maintain a high standard and efficient service.

Person Specification

Experience

Desirable

• Desirable Experience Criteria
• Previous experience working as a Pharmacy Technician within General Practice, a Primary Care Network (PCN) or another primary care setting.
• Experience of medicines optimisation and supporting medication reviews.
• Experience undertaking medicines reconciliation following hospital discharge or outpatient appointments.
• Experience processing and managing repeat prescriptions in line with prescribing protocols.
• Experience of working with clinical systems such as EMIS Web, SystmOne or similar healthcare software.
• Experience of identifying and resolving medication-related queries from patients and healthcare professionals.
• Experience supporting patients with long-term conditions and medication adherence.
• Experience carrying out audits, quality improvement initiatives or prescribing safety projects.
• Experience working collaboratively within a multidisciplinary healthcare team.
• Experience liaising with community pharmacies, secondary care providers and care homes.
• Knowledge of national prescribing guidance, medicines safety alerts and NHS medicines management processes.
• Experience providing training, advice or support to colleagues on medicines-related matters.

Qualifications

Essential

• Good standard of education, including GCSE (or equivalent) Maths and English at Grade C/4 or above.
• Knowledge of medicines management, clinical governance and patient confidentiality.

Desirable

• Accredited Checking Pharmacy Technician (ACPT) qualification.
• Medicines Optimisation or Primary Care Pharmacy qualification/training.
• Experience working within General Practice, Primary Care Network (PCN) or GP Federation settings.
• Qualification or training in medication review, long-term condition management or prescribing support.
• Leadership, mentoring or supervision training.
• Training in quality improvement, audit and clinical system reporting.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

The Thornton Practice

Address

Church Road

Thornton-Cleveleys

Lancashire

FY5 2TZ

United Kingdom

Employer's website

https://www.thedoctors.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

1. Clinical Practice

• Deliver advanced, holistic clinical care to patients in care home settings.
• Identify and respond to early signs of deterioration, including escalation planning.
• Assess and manage acute, chronic, and complex conditions related to frailty.
• Prescribe and deprescribe safely within scope of practice and professional competencies.
• Undertake Comprehensive Geriatric Assessments to inform care planning and coordination.
• Order, perform, and interpret diagnostic tests and investigations.
• Initiate diagnosis for long-term conditions (e.g. diabetes, COPD, asthma, IHD) and refer appropriately.
• Directly admit patients to secondary care when clinically indicated.

2. Care Planning and Coordination

• Deliver proactive, anticipatory, and advance care planning using evidence-based tools (e.g. ReSPECT, EPaCCS).
• Undertake holistic, person-centred needs assessments and develop individual care plans.
• Maintain and manage a caseload of care homes patients.
• Collaborate with the multidisciplinary team (MDT) to develop and implement patient-specific care pathways.
• Proactively manage long-term conditions and support admission avoidance strategies.

3. Communication and Collaborative Working

• Work independently and in partnership with GPs and the wider MDT.
• Communicate effectively with healthcare professionals to ensure coordinated care.
• Build and maintain strong relationships with statutory, voluntary, and third-sector organisations.
• Organise, chair, and contribute to MDT meetings to support integrated care delivery.
• Advocate for patients and families where necessary.

4. Health Promotion and Patient Support

• Promote health, wellbeing, and independence for patients in care home settings.
• Provide education to patients and carers to support self-management and behaviour change.
• Support vaccination programmes within care homes.
• Deliver education and guidance to care home staff (e.g. nutrition, hydration, oral care, ReSPECT planning).

5. Service Delivery and Development

• Work flexibly across GP practices, and care homes
• Support Proactive Care Coordinators in delivering high-quality care.
• Contribute to service development and innovation in Proactive Care pathways.
• Participate in audits, data collection, and quality improvement initiatives.
• Contribute to achieving local and national targets and maintaining disease registers.

6. Administration and Governance

• Maintain accurate, contemporaneous patient records using EMIS and SystmOne.
• Ensure compliance with CQC standards and relevant policies (e.g. infection control, safeguarding, risk management).
• Promote safe medication management practices.
• Support effective communication within the PCN and across partner organisations.
• Contribute to contractual and reporting requirements.

7. Professional Development

• Maintain high standards of professional practice, conduct, and clinical excellence.
• Participate in appraisal processes and align objectives with organisational goals.
• Undertake mandatory training and continuing professional development.
• Keep up to date with current guidelines, policies, and contractual changes.
• Engage in reflective practice and lifelong learning.

General Responsibilities

• Attend and actively contribute to team, practice, and PCN meetings.
• Work within all relevant policies, procedures, and professional standards.
• Maintain confidentiality and uphold information governance requirements.
• Carry out any other duties commensurate with the role.

Key Working Relationships

PCN Clinical Director

Proactive Care Team

PCN Clinical Leads

GPs, Practice Managers, nurses and other practice staff.

PCN teams - Clinical Pharmacists, Social Prescribers, Dietician, Health and Wellbeing Coaches.

Providers of care including acute trusts, independent sector and providers, neighbourhood teams, community services, geriatricians, community matrons, community mental health services.

Local Care Partnerships linked to the PCN

Confidentiality

Ensure that confidentiality is adhered to in terms of patient information and the protection of personal and sensitive data.

Health and Safety

Identify risks involved in work activities and undertake activities in a way that manages risks.

Actively report health and safety hazards and infection hazards immediately when recognised.

Maintenance of general standards of cleanliness consistent with the scope of the role.

Equality and Diversity

Act in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with PCN practice procedures and policies, and current legislation.

Be familiar with and adhere to PCN practice safeguarding policies, procedures and guidelines for both children and adults at risk of abuse or neglect in conjunction with Multi-agency Safeguarding Children and Safeguarding Adults at risk of abuse and/or neglect policy, protocols, and guidelines.

Person Specification

Knowledge & Skills

Essential

• - Understanding of Personalised Care
• - Understanding of the wider determinants of health
• - Knowledge of how the NHS works, including primary care and PCNs
• - Ability to recognise/work within limits of competence, seeking advice if needed
• - Understanding of the needs of older people / adults with disabilities / long term conditions particularly in relation to promoting their independence
• - Basic knowledge of long-term conditions and associated complexities: medical, physical, emotional and social
• - Clear, polite telephone manner
• - Good interpersonal skills
• - Ability to record accurate clinical notes
• - EMIS and SystmOne user skills
• - Proficient in MS Office and web-based services

Personal Qualities

Essential

• Teamwork: Work effectively and professionally within the frailty team through willingness to proactively support and assist peers and colleagues
• Autonomous: Ability to work independently by making informed decisions based on professional knowledge and clinical judgement
• Solution Focussed: Ability to react to and face challenges or setbacks in a positive manner with a commitment to continuous improvement
• Ability to actively listen, empathise with people and provide personalised support in a non-judgemental way.
• Ability to provide a culturally sensitive service supporting people from all backgrounds and communities, respecting lifestyles and diversity
• Commitment to reducing health inequalities and proactively working to reach people from diverse communities
• Ability to support people in a way that inspires trust and confidence, motivating others to reach their potential
• Ability to communicate effectively, both verbally and in writing, with people, their families, carers, partner agencies and stakeholders
• Ability to provide motivational coaching to support peoples behaviour change
• Ability to identify risk and assess / manage risk when working with individuals
• Strong awareness and understanding of when necessary to refer people to other health professionals, when the need is beyond the scope of Frailty Nurse role
• Ability to maintain effective working relationships and promote collaboration
• Personal accountability, emotional resilience, ability to work well under pressure
• Ability to organise, plan and prioritise on own initiative, including when under pressure and meeting deadlines
• Ability to work flexibly and enthusiastically within a team or on own initiative
• Knowledge of and ability to work to policies & procedures, e.g. confidentiality, safeguarding, lone working, information governance, and health and safety
• Demonstrable commitment to professional and personal development

Other Requirements

Essential

• Meets an enhanced Disclosure and Barring Service (DBS) check
• Access to own transport and ability to travel across the PCN on a regular basis

Qualifications

Essential

• - Current UK NMC registration and maintains revalidation
• - Relevant nursing or health degree
• - Up to date vaccinations and immunisations training for Covid/Influenza
• - Evidence of continual professional development
• - Full UK Driving Licence

Experience

Essential

• - Five years recent primary or community nursing experience
• - Experience of Palliative and End of life Care
• - Experience of working within multi - professional team environments
• - Experience with Dementia Care
• - Experience in Personalised Care Planning
• - Experience in Frailty identification and Comprehensive Geriatric Assessments
• - Experience of supporting people, their families and carers in a related role
• - Experience or training in personalised care and support planning

Desirable

• - Experience of data collection and using tools to measure the impact of services

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Armley PCN Services Limited

Address

Priory View Medical Centre

2a Green Lane

Leeds

West Yorkshire

LS12 1HU

United Kingdom

Employer's website

https://www.armleypcn.co.uk/ (Opens in a new tab)