Job description

Job responsibilities

Compass Medical Practice is a GP practice for those who are difficult to manage in mainstream practice. Patients are either consulted via telephone/ video link or face to face. When a face-to-face appointment is required, a risk assessment is undertaken to assess what support the clinician requires. Consultations are supported with the use of patient liaison officers and consultations are carried out in our mobile clinic van or in an agreed prebooked venue.

Compass Medical Practice also provides medical cover to temporary patients residing at Thornton House. These are short term patients that are residing at Thornton house for either rehab, rest or recouperation. There is a weekly ward round and multidisciplinary team meeting. Compass Medical practice also offers medical support throughout the week, outside of the ward round, during opening hours.

Our homeless health service is nurse led and is operates on a Monday, Tuesday, Thursday and Friday from the Salvation Army in central Blackpool. The nursing team take a multidisciplinary approach, often working with wider services to meet the needs of a complex patient cohort who are facing multiple disadvantage.

The Targeted demand management (TDM) service supports people across Blackpool to address clinical and non-clinical factors increasing their risk of an unplanned hospitalisation.

Key aims of TDM are to provide clinical and non-clinical interventions that meet the needs of individuals identified in Blackpool with the following respiratory or cardiovascular long-term conditions. The TDM service, through reducing individual risk, will play a role in relieving pressure on acute services, through preventing health crises.

Day to Day Duties to include, but not exhaustive:

To provide proactive reviews and support for patients with CVD and / or COPD in line with clinical competence and local pathways

To initiate prescribed medication and amend medication when required.

Undertake holistic health assessments, identifying physical, mental and social needs

Deliver health prevention and health promotion interventions including lifestyle advice (alcohol, smoking, diet and physical activity), weight management and wellbeing support, Opportunistic screening and vaccination advice

Identify unmet needs and escalating health concerns, taking appropriate actions

Deliver care within the mobile clinical unit adapting consultations to a community-based environment

Support people who present to the mobile unit by providing assessment and advise where appropriate, signposting and referring to the most suitable service when out the scope of practice and offering reassurance, health information and ongoing support

Promote self-management and empower patients to engage with health services

Accurately record all activity, assessments and outcomes on EMIS using appropriate clinical coding and templates

Maintain confidentiality and data protection standards

Maintain Current NMC registration adhering to the NMC code of conduct

Work autonomously withing scope of practice, escalating concerns appropriately

Participate in supervision, appraisal and continuing professional development

Contribute to service development, evaluation and quality improvement initiatives

Multidisciplinary Working

Work collaboratively with other Blackpool Based organisations such as Healthwatch, PCN Social Prescribers, Community Nursing, Housing Intervention teams.

Participate when required in multidisciplinary team for patients experiencing homelessness.

Our key expectations are:

Self-awareness Living authentically

Adaptability- Being ready to adjust depending on the situation

Openness What you see is what you get

Positivity with a real sense of being able to strive for the impossible

Generosity of spirit- Everyday should be an opportunity to act with kindness

Ability to have fun Taking the role seriously, whilst being yourself

Our Why: To nurture an environment of inspiration, innovation and disruption so this people in our world receive exceptional healthcare for this generation, and the next.

Values:Our organisational culture is very important to us, so it is vital that the successful candidate lives and breathes complimentary values and behaviours. Our behaviours should be in line with our values which form part of our Company DNA:

Fun: People rarely succeed unless they are having fun. Happiness is healthy!

Awesome: We arent here to be average, were here to be awesome!

Humble: Were here to make a difference to the lives of others, NOT to see how important we can become

Brave: We challenge the norm. We have the courage to get the difficult jobs done

Oompf: We have natural oompf! Its infectious!

Go-getting: We are intuitive to changing needs and respond quickly which we do with energy, ideas, and positivity

Disability Confident Employer

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy

DBS - This post is subject to the Rehabilitation of Offenders Act (Exemption Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. This will require three forms of valid ID to be produced and verified. The onboarding process is also subject to an Occupational Health check, suitable professional references and eligibility to work in the UK (with the requirement to provide relevant documentation as evidence). For Driver positions you will also be required to undertake a Driver check.

Person Specification

Experience

Essential

• Working in Primary Care / GP Practice
• Ability to use EMIS computer system
• Health Promotion
• Understanding of health inequalities.
• Long Term Condition Monitoring

Desirable

• Experience of a multi-disciplinary approach to working
• Experience in case management
• Experience of working with socioeconomically disadvantaged populations

Qualifications

Essential

• Registered Nurse
• NMC
• Wound care
• Observation monitoring
• Venepuncture
• Long term condition management
• NMP V300

Desirable

• Spirometry accreditation
• Feno Testing
• Acute presentation management

Personal Qualities

Essential

• Willing / able to attend appropriate training
• Commitment to own personal development
• Able to exercise initiative in organisation and prioritising
• Good communication skills both written and oral
• Good Interpersonal skills
• Basic IT skills Enthusiastic and committed about the role
• Flexible
• Promote the Service with its ever expansion
• Knowledge of current clinical and professional issues

Desirable

• Willing to try new IT systems in the future for consultations

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

FCMS

Address

Newfield House

Vicarage Lane

Blackpool

Lancashire

FY4 4EW

United Kingdom

Employer's website

http://www.fcms-nw.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Compass Medical Practice is a GP practice for those who are difficult to manage in mainstream practice. Patients are either consulted via telephone/ video link or face to face. When a face-to-face appointment is required, a risk assessment is undertaken to assess what support the clinician requires. Consultations are supported with the use of patient liaison officers and consultations are carried out in our mobile clinic van or in an agreed prebooked venue.

Compass Medical Practice also provides medical cover to temporary patients residing at Thornton House. These are short term patients that are residing at Thornton house for either rehab, rest or recouperation. There is a weekly ward round and multidisciplinary team meeting. Compass Medical practice also offers medical support throughout the week, outside of the ward round, during opening hours.

Our homeless health service is nurse led and is operates on a Monday, Tuesday, Thursday and Friday from the Salvation Army in central Blackpool. The nursing team take a multidisciplinary approach, often working with wider services to meet the needs of a complex patient cohort who are facing multiple disadvantage.

The Targeted demand management (TDM) service supports people across Blackpool to address clinical and non-clinical factors increasing their risk of an unplanned hospitalisation.

Key aims of TDM are to provide clinical and non-clinical interventions that meet the needs of individuals identified in Blackpool with the following respiratory or cardiovascular long-term conditions. The TDM service, through reducing individual risk, will play a role in relieving pressure on acute services, through preventing health crises.

Day to Day Duties to include, but not exhaustive:

To provide proactive reviews and support for patients with CVD and / or COPD in line with clinical competence and local pathways

To initiate prescribed medication and amend medication when required.

Undertake holistic health assessments, identifying physical, mental and social needs

Deliver health prevention and health promotion interventions including lifestyle advice (alcohol, smoking, diet and physical activity), weight management and wellbeing support, Opportunistic screening and vaccination advice

Identify unmet needs and escalating health concerns, taking appropriate actions

Deliver care within the mobile clinical unit adapting consultations to a community-based environment

Support people who present to the mobile unit by providing assessment and advise where appropriate, signposting and referring to the most suitable service when out the scope of practice and offering reassurance, health information and ongoing support

Promote self-management and empower patients to engage with health services

Accurately record all activity, assessments and outcomes on EMIS using appropriate clinical coding and templates

Maintain confidentiality and data protection standards

Maintain Current NMC registration adhering to the NMC code of conduct

Work autonomously withing scope of practice, escalating concerns appropriately

Participate in supervision, appraisal and continuing professional development

Contribute to service development, evaluation and quality improvement initiatives

Multidisciplinary Working

Work collaboratively with other Blackpool Based organisations such as Healthwatch, PCN Social Prescribers, Community Nursing, Housing Intervention teams.

Participate when required in multidisciplinary team for patients experiencing homelessness.

Our key expectations are:

Self-awareness Living authentically

Adaptability- Being ready to adjust depending on the situation

Openness What you see is what you get

Positivity with a real sense of being able to strive for the impossible

Generosity of spirit- Everyday should be an opportunity to act with kindness

Ability to have fun Taking the role seriously, whilst being yourself

Our Why: To nurture an environment of inspiration, innovation and disruption so this people in our world receive exceptional healthcare for this generation, and the next.

Values: Our organisational culture is very important to us, so it is vital that the successful candidate lives and breathes complimentary values and behaviours. Our behaviours should be in line with our values which form part of our Company DNA:

Fun: People rarely succeed unless they are having fun. Happiness is healthy!

Awesome: We arent here to be average, were here to be awesome!

Humble: Were here to make a difference to the lives of others, NOT to see how important we can become

Brave: We challenge the norm. We have the courage to get the difficult jobs done

Oompf: We have natural oompf! Its infectious!

Go-getting: We are intuitive to changing needs and respond quickly which we do with energy, ideas, and positivity

Disability Confident Employer

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy

DBS - This post is subject to the Rehabilitation of Offenders Act (Exemption Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. This will require three forms of valid ID to be produced and verified. The onboarding process is also subject to an Occupational Health check, suitable professional references and eligibility to work in the UK (with the requirement to provide relevant documentation as evidence). For Driver positions you will also be required to undertake a Driver check.

Person Specification

Personal Qualities

Essential

• Willing / able to attend appropriate training
• Commitment to own personal development
• Able to exercise initiative in organisation and prioritising
• Good communication skills both written and oral
• Good Interpersonal skills
• Basic IT skills Enthusiastic and committed about the role
• Flexible
• Promote the Service with its ever expansion
• Knowledge of current clinical and professional issues

Desirable

• Willing to try new IT systems in the future for consultations

Qualifications

Essential

• Registered Nurse
• NMC
• Wound care
• Observation monitoring
• Venepuncture

Desirable

• Post qualification experience
• Long Term Condition management
• Spirometry accreditation
• Feno Testing

Experience

Essential

• Working in Primary Care / GP Practice
• Ability to use EMIS computer system
• Health Promotion
• Understanding of health inequalities.

Desirable

• Experience of a multi-disciplinary approach to working
• Experience in case management
• Experience of working with socioeconomically disadvantaged populations
• Long Term Condition Monitoring

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

FCMS

Address

Newfield House

Vicarage Lane

Blackpool

Lancashire

FY4 4EW

United Kingdom

Employer's website

http://www.fcms-nw.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

DUTIES AND RESPONSIBILITIES

Endeavour to maintain good standards of communication both in written and oral form.

Assess a wound and make appropriate dressing selection for the desired plan of care within local formulary and national guidelines.

Prescribe safely within the prescribing competency framework and undertake prescribing audits relevant to service (relevant to Non-Medical Prescribers)

To assess patients autonomously whilst remaining within scope of practice

Work within formally agreed arrangements where general practices provide specialised or extended clinical services (LES: Local Enhanced Services)

Show awareness of evidence-based practice in wound care

Improve access to wound care services

Provide short-term care of acute wounds Provide continuity of care and a consistent approach

Provide a comprehensive wound care management service Standardise adherence to the ICBs / Lancashire and South Cumbria wound care formulary working towards achieving an 80% compliance rate

Improve skills and knowledge of the workforce leading to a higher standard of care

Improve cost effective treatments

Enhance patient outcomes and reduce secondary care activity

Participate in promoting and implementing services to new sites when required by the ICB for the expansion of the service

Make entries on patient records to record clinical interventions

Make entries in the clinical notes using the service areas computer programme ADASTRA

Complete associated documents to accompany specimens using Cyberlab where available and label specimens

Work well within a small team

Be flexible with working pattern across the current locations to assist with teams Annual leave / sickness to ensure the service is covered at all times

Communicate with patients and carers in a polite and pleasant manner

Receive and deliver patient related information to and from other departments via the telephone/ emails

Conduct/partake in relevant audits to improve service provision

To ensure mandatory training is up to date

To be aware of any safeguarding issues and refer to local social services as appropriate. Staff should be trained to level 3 safeguarding through mandatory training

To keep self-updated on practice through educational events and guidelines both local and national

Acknowledge and accommodate barriers to communication and understanding including speech, hearing, language, and emotion

May be required to encourage patients to comply with programmes of care

Initiate emergency action when required

Inform the Clinical Manager of any untoward incidents and work safely under the clinical governance framework

Dispose of clinical waste in a safe manner

Contribute to infection control measures by adhering to infection control policies/procedures

The above list of duties and responsibilities is not intended to be fully comprehensive and may be amended to take account of changing circumstances or requirements following consultation with the post holder.

Our key expectations are:

Self-awareness Living authentically

Adaptability- Being ready to adjust depending on the situation

Openness What you see is what you get

Positivity with a real sense of being able to strive for the impossible

Generosity of spirit- Everyday should be an opportunity to act with kindness

Ability to have fun Taking the role seriously, whilst being yourself

Our Why: To nurture an environment of inspiration, innovation and disruption so this people in our world receive exceptional healthcare for this generation, and the next.

Values:Our organisational culture is very important to us, so it is vital that the successful candidate lives and breathes complimentary values and behaviours. Our behaviours should be in line with our values which form part of our Company DNA:

Fun: People rarely succeed unless they are having fun. Happiness is healthy!

Awesome: We arent here to be average, were here to be awesome!

Humble: Were here to make a difference to the lives of others, NOT to see how important we can become

Brave: We challenge the norm. We have the courage to get the difficult jobs done

Oompf: We have natural oompf! Its infectious!

Go-getting: We are intuitive to changing needs and respond quickly which we do with energy, ideas, and positivity

Education and In Service Training

Be fully conversant in all the clinical computer systems used within the Wound Care Service

Attend relevant study/induction days, seminars, courses, self-development etc. for individual development and for the benefit of the service. Keep up to date with mandatory training.

Where necessary relevant training in the operation of new or unfamiliar equipment, software or procedures will be provided or arranged.

Confidentiality

In the course of your duties, you may have access to confidential information about patients, staff or health service business. On no account must such information be divulged to anyone who is not

authorised to receive it. Confidentiality of information must be always preserved whether at or away from work. FCMS has in place a Whistle blowers Policy for staff wishing to express concerns.

Data Protection Act, 1998

Carry out any requirements within the duties applicable to the Data Protection Act, 1998.

Health and Safety At Work Act, 1974

Observe all responsibilities and carry out all duties, whether general to all employees or specific to the post, relating to Health and Safety in accordance with the Practice and Departmental Safety Policies and any statutory requirements.

Clinical & Corporate Governance/Quality Assurance

All employees are expected to comply with the clinical and corporate governance arrangements of FCMS. Every employee is personally responsible for the quality of the work, and standard of care, which they individually provide. It is their duty to seek to attain the highest standards achievable both individually and collectively within their knowledge, skills and resources available to them.

Outside Employment/Outside Interests

If you have other work or outside interests, this must not conflict with your duties and responsibilities of your attendance for work as an employee of the Practice.

It is a condition of appointment that you must inform your manager before taking up of any private practice, work for outside agencies or other employers, other work for this Practice (including bank

work), voluntary work or outside interests you have or propose to have. This is to ensure there is no question of it creating a conflict of interest with your NHS duties. You must also therefore seek your manager's approval before taking on any such other work or outside interest at any time after entering employment.

Working Time Directive

You are required to comply with the regulations governing working time and to any locally agreed associated arrangements.

Harassment and Bullying

The Practice condemns all forms of harassment and bullying and is actively seeking to promote a workplace where employees are treated with dignity, respect and without bias.

Equal Opportunities

In all the foregoing text any reference to one gender whether direct or implied equally includes the opposite gender unless specifically stated to be otherwise.

Fire Training

Each member of the staff has a statutory obligation to attend a Fire Lecture each year. It is the responsibility of each member of staff to ensure that they comply with this legal requirement.

No Smoking Policy

FCMS has a no smoking policy

Disability Confident Employer

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy

DBS - This post is subject to the Rehabilitation of Offenders Act (Exemption Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. This will require three forms of valid ID to be produced and verified. The onboarding process is also subject to an Occupational Health check, suitable professional references and eligibility to work in the UK (with the requirement to provide relevant documentation as evidence).

*Please note that our roles are not being considered for sponsorship at this time*

Person Specification

Communication

Essential

• Excellence oral and written communication skills
• Excellent interpersonal skills and the ability to handle difficult situations

Desirable

• Previous experience using Adastra/SharePoint/Word/Excel

Experience

Essential

• Ability to work under pressure in intense conditions and within time constraints
• Have an understanding and awareness of CQC compliance and the essential standards of quality and safety
• Time management skills and ability to manage own case load
• Health promotion experience
• Challenges the norm and encourages team members
• Committed individual who supports others to develop change
• Good organisational and people skills
• Committed to their own personal development
• Wound care knowledge and local dressing regimes/ knowledge of national and local formulary/NICE guidance

Desirable

• Be able to demonstrate an understanding of the current issues affecting urgent and emergency care services
• Knowledge of the lower limb pathway

Qualifications

Essential

• Have an active NMC registration
• Good standards of general education
• Experience in wound care

Desirable

• Mentorship qualification
• Completed the wound care alliance training
• TVN, LU, Sharp debridement
• Non-medical prescribing qualification

Teamwork

Essential

• Adaptable to service need and requirements on a day-to-day basis
• Flexible to the need of the service
• Ability to work as a team

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

FCMS

Address

FCMS

Fleetwood Urgent Treatment Centre

Dock Street

Fleetwood

Lancashire

FY7 6HP

United Kingdom

Employer's website

http://www.fcms-nw.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job description

By telephone, to provide a fast, accurate and effective 111 service to a patient in likely an emergency setting to identify the best route of care for them dependant on their symptoms.

To take, record and process highly personal information received, with accuracy and concisely using nationally recognised software. Relevant information will need to be identified and logged as data on to a computer. IT skills are important.

Working in this role, you could save a life.

We fully support our health advisors and do require that they pass assessments at regular stages of their training course. The course consists of an intensive training programme right at the start of your journey with us. There is an expectation you complete some Pathways Pre-module learning before your start date which we send out to you two weeks prior to the course. Following this, we will train you on a programme called NHS Pathways, this requires approximately 150 hours of training to be able to use the software in a safe, effective, and efficient manner alongside any other recognised training for development. This is covered in a 2-week course where you need to be available every day, Monday to Friday. There are two exams during this period with a 70% pass rate. Failure to pass both exams will mean you sadly can not continue your employment.

When you have completed the training course, we require approximately 75 hours of shadowing to run straight after the course has finished. The ideal situation is that you are available days, evenings and weekends. This is to mirror experienced call handlers in a live environment, but we can discuss your availability.

To provide a professional and high-quality telephone call taking service for local health care services i.e., District Nurses/GP practices.

To gather essential information in the least possible time while remaining polite and courteous we are trying to route our patients to the best care in the quickest way.

To always follow strict procedures and protocols this is a high-pressured role, and we need to ensure that the patient is safe at all times.

Ensure full patient confidentiality at all times.

Work effectively under pressure in a calm and confident manner whilst remaining sensitive to the callers and patients needs

To undertake any clerical work, administrative, data inputting and any other duties relevant to FCMS (NW) Ltd activities

To be flexible and work in a service that delivers care from 0700-2400, 7 days a week.

There is a lot of opportunity to work daytime, evenings and weekends. 111 calls increase when traditional GP care routes are closed, so Bank holidays are some of our busiest times, we expect that all our advisors work across this.

As the role involves keeping competencies and skills up to date, the minimum hours we would expect are 16 hours per week for the first 6 months in post at least and then it would be reviewed on an individual basis.

What will the role involve?

The role of a 111 Health Advisor is a highly varied one and you can expect an incredibly busy work environment where no two days are the same. Patient care is our utmost priority, and you will remain calm and professional even when dealing with high call volumes and challenging or distressed customers. This is a hugely important role, and you can be supporting a mental health-based call, talking someone through CPR to raising an ambulance. FCMS Health Advisors answer approximately 27,400 call per week.

Flexibility to work a variety of shifts is essential in this role.

Nationally the 111 service is 24/7.

FCMS provide the 111 service between 7am 12 midnight, 365 days a year.

Therefore, you must be able to work shifts across evenings, weekends and Bank Holidays.

We are currently seeking part time staff with a requirement to work a minimum of 16hrs a week for the first 6 months at least.

Our key expectations are:

Self-awareness Living authentically

Adaptability- Being ready to adjust depending on the situation

Openness What you see is what you get

Positivity with a real sense of being able to strive for the impossible

Generosity of spirit- Everyday should be an opportunity to act with kindness

Ability to have fun Taking the role seriously, whilst being yourself

Our Why: To nurture an environment of inspiration, innovation and disruption so this people in our world receive exceptional healthcare for this generation, and the next.

Values:Our organisational culture is very important to us, so it is vital that the successful candidate lives and breathes complimentary values and behaviours. Our behaviours should be in line with our values which form part of our Company DNA:

Fun: People rarely succeed unless they are having fun. Happiness is healthy!

Awesome: We arent here to be average, were here to be awesome!

Humble: Were here to make a difference to the lives of others, NOT to see how important we can become

Brave: We challenge the norm. We have the courage to get the difficult jobs done

Oompf: We have natural oompf! Its infectious!

Go-getting: We are intuitive to changing needs and respond quickly which we do with energy, ideas, and positivity

DBS - This post is subject to the Rehabilitation of Offenders Act (Exemption Order) 1975 and as such it will be required that we will submit a Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Before you start, this will require three forms of valid ID to be produced and verified. The onboarding process is also subject to an Occupational Health check, suitable professional references, and eligibility to work in the UK (with the requirement to provide relevant documentation as evidence).

Disability Confident Employer - As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy

Person Specification

Skills & Capabilities

Essential

• Excellent interpersonal skills including verbal and written communication as you will be inputting whilst talking into the computer.
• Ability to remain calm under pressure.
• IT skills, and the confidence to input data as you talk.
• Excellent organisational skills, there are lots of parts of the process to delivering great care.
• Competent, reliable, and conscientious person who can work on their own initiative and maintain strict confidentiality.
• Flexibility of working hours to support core needs of 111 service delivery, that can also include annual leave and sickness

Qualifications

Desirable

• GCSE/O Level English and Maths

Experience

Essential

• Knowledge that you want to work in this environment

Desirable

• Telephony experience
• Health Care Setting
• Customer Service experience

Values & Behaviours

Essential

• Commitment to providing a service that meets the demanding needs of the patients.
• Ability to work effectively in a team to achieve shared goals for the interest of the patient.
• Ability to accept feedback for the opportunity to enhance performance.
• A dedication to providing a service that you would wish your friends and family to receive.

Demands of the Role

Essential

• To be able to speak to people by telephone in a busy virtual care setting.
• Ability to pass all assessments in the training setting, to train for approximately 150 hours and then have appropriate shadowing to show competence in the role.
• Mental pressure this role expects you to receive phone calls that discuss a variety of symptoms, that include mental health, declining illness, and serious injury

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

FCMS

Address

Newfield House

Vicarage Lane

Blackpool

Lancashire

FY4 4EW

United Kingdom

Employer's website

http://www.fcms-nw.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

To be able to always follow strict procedures and protocols

To work with the clinical team and liaise with our other services to support safe and effective service delivery, ensuring patients receive appropriate care in a timely manner.

When necessary, to be able to complete stocktakes of medical equipment

Using a Patient Record system experience of Adastra would be an advantage

To complete routine administration checks when working overnight

Always ensuring full patient confidentiality

To work individually or as part of a team

To undertake all relevant training consistent with the requirements of the post

To be flexible in roles undertaken according to the business need

To be available especially on the overnight shifts but with flexibility to work during the day when required

To handle drug stock and replenish when used.

To undertake vehicle checks

To maintain and attend all mandatory training

Our key expectations are:

Self-awareness Living authentically

Adaptability- Being ready to adjust depending on the situation

Openness What you see is what you get

Positivity with a real sense of being able to strive for the impossible

Generosity of spirit- Everyday should be an opportunity to act with kindness

Ability to have fun Taking the role seriously, whilst being yourself

Our Why: To nurture an environment of inspiration, innovation and disruption so this people in our world receive exceptional healthcare for this generation, and the next.

Values: Our organisational culture is very important to us, so it is vital that the successful candidate lives and breathes complimentary values and behaviours. Our behaviours should be in line with our values which form part of our Company DNA:

Fun: People rarely succeed unless they are having fun. Happiness is healthy!

Awesome: We arent here to be average, were here to be awesome!

Humble: Were here to make a difference to the lives of others, NOT to see how important we can become

Brave: We challenge the norm. We have the courage to get the difficult jobs done

Oompf: We have natural oompf! Its infectious!

Go-getting: We are intuitive to changing needs and respond quickly which we do with energy, ideas, and positivity

Disability Confident Employer

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy

DBS - This post is subject to the Rehabilitation of Offenders Act (Exemption Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. This will require three forms of valid ID to be produced and verified. The onboarding process is also subject to an Occupational Health check, suitable professional references and eligibility to work in the UK (with the requirement to provide relevant documentation as evidence). For Driver positions you will also be required to undertake a Driver check.

Person Specification

Experience

Essential

• Ability to work as a team member and at times in isolation
• Able to exercise initiative in organisation and prioritising
• Effective communication skills both written and oral
• Good literacy and numeracy skills
• Good Interpersonal skills
• Experience of working with IT systems/basic skills (Microsoft)
• Over twenty-five years of age for driving company vehicles
• A full UK Driving Licence held for a minimum two years
• Experienced, confident driver

Qualifications

Essential

• A full UK Driving Licence held for a minimum two years

Desirable

• GCSE/O Level English and Maths

Personal Qualities

Essential

• Enthusiastic and committed about the role
• Flexible Positive and confident disposition
• Commitment to personal and professional development
• Promote the Service with its ever expansion
• Smart appearance at all times
• Professional Conduct at all times

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

FCMS

Address

Ormskirk District General Hospital

Wigan Road

Ormskirk

Lancashire

L39 2AZ

United Kingdom

Employer's website

http://www.fcms-nw.co.uk/ (Opens in a new tab)