Job description

Job responsibilities

We do not provide visa sponsorship

JOB SUMMARY

The post holder will support older people living with frailty to live longer, healthier lives. They will work closely with Havering PCNs GP practices, the wider PCN team, the local authority, including social care and housing, and Voluntary Community and Social Enterprise organisations to ensure individuals receive appropriate, coordinated support.

Social Prescriber will assist patients whose care is coordinated by the PCN Aligned Community Team. Serves as a single point of contact for individuals and carers, coordinating the provision of comprehensive, integrated care in collaboration with other services and professionals, such as specialist community teams, social prescribers, voluntary sector organisations, and primary care.

The post holder will work with individuals from various cultural and social backgrounds. The ability to perform effectively in a diverse and occasionally demanding environment is required.

Training and support

The successful candidate will have excellent interpersonal and communication skills, strong organisational abilities, patience and empathy. They should have substantial experience as a social prescriber, having worked in health, social care, or the voluntary, community and social enterprise sector, with at least two years of direct engagement with individuals, families, or carers.

The post holder will be supported in their training and professional development by peers, line manager and clinical supervisor. The post holder will be encouraged to attend any training courses that are relevant to the role.

Key Responsibilities

Service Delivery

Build a robust knowledge of health, social and third sector provision available within Havering and surrounding areas.

Promote social prescribing, its role in self-management, and the wider determinants of health.

Build relationships with key staff in GP practices within havering PCN. Attend relevant meetings and integrate as part of the wider network team, providing information and feedback on social prescribing matters.

Work proactively to develop strong links with all local agencies to encourage referrals, to recognise services requirements and enable confident approach to making referrals.

Work in partnership with all local agencies to raise awareness of social prescribing and demonstrate how partnership working can reduce pressure on statutory services, improve health outcomes and enable a holistic approach to care.

Provide referring agencies with regular updates relating to social prescribing and include training for their staff to promote effective access to information and encourage appropriate referrals.

Work proactively in encouraging self-referrals and connecting with all local communities, particularly those communities that statutory agencies may find hard to reach.

Personalised Care and Support

Build relationships with patients, their families and carers. Meet people on a one-to-one basis, undertaking home visits where appropriate within organisations policies and procedures or consulting via the telephone giving people time to tell their stories and focus on what matters to me?

Build trust with the person, providing non-judgmental support, respecting diversity and lifestyle choices.

Anticipate barriers to communication.

Be a friendly source of information about wellbeing and prevention approaches.

Help people identify the wider issues that impact on their health and wellbeing, such as debt, poor housing, being unemployed, loneliness and caring.

Communicate effectively with patients, families and carers recognising the need for alternative communication methods of communication to overcome different levels of understanding, cultural background and preferred ways of communicating.

Help people maintain or regain independence through living skills, adaptations, enablement approaches and simple safeguards.

Work with individuals to co-produce a simple personalised support plan; based on the persons priorities, interests, values and motivations, including what they can expect from the groups, activities and services they are being connected to and what the person can do for themselves to improve their health and wellbeing.

Where appropriate, physically introduce people to community groups, activities and statutory services, ensuring they are comfortable. Provide follow-up to ensure that they are happy, engaged, included and receiving good support.

Where required and as appropriate, refer patients back to other health professionals within the PCN.

General Tasks

Produce accurate records of patient contact, consistent with legislation, policies and procedures.

Work closely with GP practices within the PCN to ensure that social prescribing referral codes are input into the clinical system and that the persons use of the NHS can be tracked, adhering to data protection legislation and data sharing agreements.

Understand and apply legal issues that support the identification of vulnerable and abused children and adults and be aware of statutory child/vulnerable patients health procedures and local guidance.

Work as part of the team to seek feedback, continually improve the service and contribute to business planning.

Undertake any tasks consistent with the level of the post and the scope of the role, ensuring that work is delivered in a timely and effective manner.

Duties may vary from time to time, without changing the general character of the post or the level of responsibility.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Collaborative working relationships

Works within the primary care team, contributing to leadership of service evaluation and research to promote quality improvement activity.

Collaborates with multi-disciplinary PCN team

Use healthcare technologies to optimise service delivery, patients access, and continuity of care

Management

Demonstrates understanding of the implications of national priorities for the team and/or service.

Uses resources effectively to manage patient treatment in line with local guidance and makes recommendations for changes where improvements can be made.

Follows professional and organisational policies

Education, learning and development

It is the responsibility of the employee to comply with all organisational and statutory requirements (eg. health and safety, infection control, equality and diversity, confidentiality, safeguarding adults and children, information governance).

Engages in annual appraisal, developing objectives to inform a Personal Development Plan, which may include 360-degree appraisal and use of patient feedback.

Participate in teaching and training of medical, nursing, and all other practice staff.

Supports the practice staff and responds to requests for advice and assistance.

Complete all mandatory and statutory training required by the role.

Take responsibility for personal development, learning and performance and maintain education through attendance on any courses and/or study days necessary to ensure that professional development requirements are met.

Undertaking additional training where necessary to provide enhanced services and participate in training programmes implemented by the PCN/practices as part of this employment.

Understands and demonstrates the characteristics of a role model to members in the team and/or service.

Demonstrates an understanding of current educational policies relevant to working areas of practice and keeps up to date with relevant clinical practice.

Quality

Under supervision and support of GPs in the practice, the post-holder will strive to maintain quality within the practices, and will:

Participating in clinical governance activity and contribute to the improvement in quality of health outcomes through audit, risk management and Quality Improvement

Alerts other team members to concerns about risk, quality, and safety

Participates in investigation of incidents and events as required

Identifies, applies, and disseminates research findings relating to own practice

Collects data for audit purposes and uses clinical audit to monitor quality in the service

Contributes to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance

Works effectively with individuals in other agencies to meet patients needs

Effectively manages own time, workload, and resources

Meets timescales/deadlines for audits and written returns to ensure that the Practice meets quality standards and receives the designated funding.

Person Specification

Knowledge and Skill

Essential

• NHS Priorities and Issues
• Good working knowledge of Outlook, Word, Excel, Power point, Access
• Update and maintain efficient administration systems
• Maintain confidentiality/data protection
• Able to analyse systems to improve services
• Establish and maintain good working relationships
• Excellent interpersonal skills
• Team Player
• Clear communication skills including excellent writing, data entry and presentation skills
• Able to construct and deliver clear information/instructions to others
• Able to multi-task
• Able to work without supervision and use own initiative
• Organise and prioritise own workload
• English language competency sufficient to communicate effectively with all staff and clients
• Demonstrates attention to detail, accuracy and numeracy skills

Desirable

• Advanced level IT skills

Experience

Essential

• Working in the role of a social prescriber for a minimum of 2 years
• Working in a multi-professional team environment.
• Significant administrative experience
• Handling sensitive and confidential information

Desirable

• Working in an NHS environment
• Experience of using EMIS

Other

Essential

• Able to travel efficiently throughout the area of Havering Liberty PCN
• Commitment to continuing professional development

Desirable

• Standard driving skills and access to own vehicle for work purposes

Qualifications

Essential

• NVQ level 2 or Grade A-C equivalent standard of literacy and numeracy

Demonstration of PCN Values

Essential

• Patient centred care and health equity
• Sustainability and efficiency
• Collaboration and team working
• Quality and excellence
• Inclusivity and respect
• Accountability and integrity

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Havering Health Ltd

Address

Havering Health Federation Limited

Romford

Essex

RM1 4HL

United Kingdom

Employer's website

http://haveringhealth.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

RESPONSIBILITIES

The successful applicant will be expected to:

• provide high quality patient centred Consultant led obstetrics and gynaecology services.
• provide a range of clinical services across both obstetrics and gynaecology, including labour ward cover, antenatal clinics, emergency gynaecology, general gynaecology outpatient clinics, and gynaecological surgery sessions.
• be fully involved with the teaching and training of medical staff within the Department and to work closely with the RCOG College Tutor in this respect.
• take part in the induction programme for resident medical staff, participate in GP training and teaching of medical students as required.
• participate in the recruitment of resident medical staff as required.
• ensure proper delegation to and training of resident medical and nursing staff.
• participate in the Consultant on call rota, with internal cover.
• undertake administrative and managerial duties associated with the post including attendance at and contributing to departmental meetings.
• participate in consultant appraisal, audits and academic events in continuing professional development (CPD)

Please see Candidate Pack for further information on the role and about our organisation: https://buckshealthcare.pagetiger.com/obs-and-gynae/obs-and-gynae-maternal-medicine

Person Specification

Qualifications

Essential

• Full registration with the GMC
• Possession of MRCOG or equivalent
• CCT in Obstetrics and Gynaecology and on GMC's Specialist Register or have a written confirmation of eligibility for Specialist Registration.
• ATSM Maternal Medicine or SITM equivalent

Desirable

• MD or PhD
• MOET or equivalent within the last 4 years
• ATSM - Medical Education

Experience and Training

Essential

• Clinical training and experience in general obstetrics and gynaecology equivalent to the required for a UK CCT
• Statement regarding appropriate training and experience including that relating to a specialist skills

Desirable

• Evidence of experience in Gynaecological Surgery

Clinical Governance

Essential

• Evidence of participation in clinical audit
• Able to support with clinical governance in practice and demonstrate understanding of governance principles

Desirable

• Involvement in guideline development
• Evidence of involvement in a quality improvement project

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Buckinghamshire Healthcare NHS Trust

Address

Stoke Mandeville Hospital

Department of Radiology, Mandeville Road

Aylesbury

HP21 8AL

United Kingdom

Employer's website

https://careers.buckshealthcare.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job title:General Practitioner

Location: Sutherland Lodge

Salary:Up to £112,500 FTE depending on experience

Hours:6 hours per week; Fridays 12:00-18:00

Help us to deliver great primary care by improving access, outcomes and patient experience.

At Operose Health, we delivery local primary care, at scale. It is our purpose to improve access, outcomes and patient experience. Our colleagues live our values and our empowered to be the best they can be for our patients, and each other because we CARE.

Caring

We listen and through compassion, understanding and a willingness to keep an open mind, we support and empower people to have a healthier future.

Ambitious

Through determination and our passion for transforming the patient experience, we continue to redefine and revolutionise the future of primary care.

Resourceful

Creative, agile, with a devotion for lifelong learning, we go above and beyond to improve the quality of our services.

Excellence

We strive to do the best we can do and be the best we can be for our patients, employees and NHS partners.

As a valued member of the Operose Health team, your key duties will include:

• To deliver high quality clinical care to the patients registered and attending the GP surgery and to work closely with the clinical leads and local practice team to support the delivery of the surgeries operational plan.
• You will strive to maintain qualify within the practice ensuring participation in clinical governance activity and contribute to the improvement in qualify health outcomes through audit and the Quality and Outcomes Framework and contributing to the practice achieving other qualify standards to include CQC standards.
• To provide clinical care to patients as described in the job plan and in line with the total triage model. This will include consultation sessions (both in person and by video), telephone triage, correspondence, results, medication reviews and prescription signing and other clinical administration,safeguarding lead, medicals, reports, home visits, surgery meetings and on-call (excluding out of hours).
• To adhere to the highest personal and professional standards as set out by the GMC and to put individual patient care as your priority.
• Working with the Practice Manager and site clinical lead to support the development, delivery and review of the surgery action plan including list growth, patient satisfaction levels, QOF, enhanced services, KPI targets, resource profile and cost management.

What we look for in new colleagues:

• Current registration with GMC and NHS performers list and engaged in regular clinical work.
• An experienced doctor with GP accreditation - MRCGP examination or equivalent experience.
• Clear commitment to delivering quality and patient focused services.
• Sound knowledge of QOF, LCS, DES, CQUINs and use of appropriate coding.
• Ideally have a working knowledge of clinical systems such as SystmOne or EMISweb.

How well support you:

• Annual salary of up to £112,500 depending on experience and £11,000 per session for newly qualified GPs.
• Full indemnity cover.
• Six weeks annual leave and one week study leave pro rata.
• Support for SPIN fellowship applications.
• Support with a Tier 2 visa if required, subject to approval by the GMC and GP Performers List.
• Full financial and practical support to become F2 supervisor/GP Trainer with associated income benefits.
• The benefits of working with an at scale provider of primary care means that we lots of opportunities for our colleagues to specialise and develop.
• Car benefit scheme specialising in electric vehicles.
• Cycle to work scheme.
• Travel season ticket loans
• Discount cards.
• Employee wellbeing services including free yoga videos and employee wellbeing app.

Person Specification

Qualifications

Essential

• Current registration with GMC and NHS performers list, GP accreditation - MRCGP examination or equivalent experience, sound knowledge of QOF, LCS, DES, CQUINs, and experience with clinical systems such as SystmOne or EMISweb.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Operose Health

Address

Operose Health

Chelmsford

CM2 7PY

United Kingdom

Employer's website

https://www.operosehealth.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job title:General Practitioner

Location:Silver End Surgery

Salary:Up to £112,500 FTE depending on experience

Hours: 4 sessions per week (Monday and Tuesday)

Help us to deliver great primary care by improving access, outcomes and patient experience.

At Operose Health, we delivery local primary care, at scale. It is our purpose to improve access, outcomes and patient experience. Our colleagues live our values and our empowered to be the best they can be for our patients, and each other because we CARE.

Caring

We listen and through compassion, understanding and a willingness to keep an open mind, we support and empower people to have a healthier future.

Ambitious

Through determination and our passion for transforming the patient experience, we continue to redefine and revolutionise the future of primary care.

Resourceful

Creative, agile, with a devotion for lifelong learning, we go above and beyond to improve the quality of our services.

Excellence

We strive to do the best we can do and be the best we can be for our patients, employees and NHS partners.

As a valued member of the Operose Health team, your key duties will include:

• To deliver high quality clinical care to the patients registered and attending the GP surgery and to work closely with the clinical leads and local practice team to support the delivery of the surgeries operational plan.
• You will strive to maintain qualify within the practice ensuring participation in clinical governance activity and contribute to the improvement in qualify health outcomes through audit and the Quality and Outcomes Framework and contributing to the practice achieving other qualify standards to include CQC standards.
• To provide clinical care to patients as described in the job plan and in line with the total triage model. This will include consultation sessions (both in person and by video), telephone triage, correspondence, results, medication reviews and prescription signing and other clinical administration,safeguarding lead, medicals, reports, home visits, surgery meetings and on-call (excluding out of hours).
• To adhere to the highest personal and professional standards as set out by the GMC and to put individual patient care as your priority.
• Working with the Practice Manager and site clinical lead to support the development, delivery and review of the surgery action plan including list growth, patient satisfaction levels, QOF, enhanced services, KPI targets, resource profile and cost management.

What we look for in new colleagues:

• Current registration with GMC and NHS performers list and engaged in regular clinical work.
• An experienced doctor with GP accreditation - MRCGP examination or equivalent experience.
• Clear commitment to delivering quality and patient focused services.
• Sound knowledge of QOF, LCS, DES, CQUINs and use of appropriate coding.
• Ideally have a working knowledge of clinical systems such as SystmOne or EMISweb.

How well support you:

• Annual salary of up to £112,500 depending on experience and £11,000 per session for newly qualified GPs.
• Full indemnity cover.
• Six weeks annual leave and one week study leave pro rata.
• Support for SPIN fellowship applications.
• Support with a Tier 2 visa if required, subject to approval by the GMC and GP Performers List.
• Full financial and practical support to become F2 supervisor/GP Trainer with associated income benefits.
• The benefits of working with an at scale provider of primary care means that we lots of opportunities for our colleagues to specialise and develop.
• Car benefit scheme specialising in electric vehicles.
• Cycle to work scheme.
• Travel season ticket loans
• Discount cards.
• Employee wellbeing services including free yoga videos and employee wellbeing app.

Person Specification

Qualifications

Essential

• Current registration with GMC and NHS performers list, GP accreditation (MRCGP or equivalent), experience with QOF, LCS, DES, CQUINs, and ideally knowledge of clinical systems like SystmOne or EMISweb.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Operose Health

Address

Operose Health

Witham

CM8 3RQ

United Kingdom

Employer's website

https://www.operosehealth.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Duties and responsibilities

There may be queries with some requests, some may be acute. Training will be given to establish who to direct the query to.

Add medication from discharge letters and clinical letters to patients electronic record. Refer to the Practice Pharmacist when appropriate

To provide first point of contact for patients requesting repeat medication

Liaise with Community Pharmacists regarding vulnerable patients

The list is not exhaustive.

Working Relationships

To work as a flexible member of the team to ensure the smooth running of the practice, providing support to other team members when necessary

Equality & Diversity

The post holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legalisation

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues

Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights

Personal/Professional Development

The post holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development

Taking responsibility for own development, learning, performance and demonstrating skills and activities to others who are undertaking similar work

Training may need to be undertaken outside of normal practice hours, and off site

Quality

The post holder will strive to maintain quality within the practice, and will:

Alert other team members to issues of quality and risk

Assess own performance and take accountability for own actions, either directly or under supervision

Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance

Work effectively with individuals in other agencies to meet patients needs

Effectively manage own time, workload and resources

Communication

The post holder should recognize the importance of effective communication within the team and will strive to:

Communicate effectively with other team members

Communicate effectively with patients and carers

Confidentiality

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately

In the performance of the duties outlined in this job description, the post holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential

Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Health & Safety

All employees are subject to the requirements of the health & safety at work act. The post holder is required to ensure, as an employee, that his/her work methods do not endanger other people or themselves.

The post holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice health & safety policy, to include:

Using personal security systems within the workplace according to practice guidelines

Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks

Making effective use of training to update knowledge and skills

Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards

Reporting potential risks identified

General terms and conditions

All employees are employed on an initial assessment basis

All employees must comply with the practices opportunities policy, and must not discriminate on the grounds of race, colour, ethnic or national grounds, sex, marital status, disability or any other grounds that cannot be shown to be justifiable

This job description may be reviewed in the light of changed service needs and developments. Any changes will be fully discussed with the post holder. The post holder may be required to carry out other duties appropriate to the grade of the post

Person Specification

Qualifications

Essential

• BTEC National Diploma in pharmaceutical science.
• NVQ/SVQ level 3 in pharmacy services.

Desirable

• National Certificate in pharmaceutical science.
• CPPE Primary care pharmacy education pathway

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Kiltearn Medical Centre

Address

Church View Primary Care Centre

Off Beam Street

Nantwich

Cheshire

CW5 5NX

United Kingdom

Employer's website

https://www.kiltearnmedicalcentre.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The BEC Treatment Centre is based at the Shelley Manor Private Suite, and we are working to provide on the day clinical capacity to support our four member practices by offering GP and ANP on the day appointments for practices to book into. We are also offering HCA, smear clinics, MSK, and Respiratory Nurse appointments, with plans for additional services to be developed over time.

As the service is continually evolving, we are looking to recruit a Salaried GP to work within our Treatment Centre Service, for up to 3 sessions per week.

Main duties of the job

Provide up to 3 clinical sessions Thursday 16.00-20.00, Saturday 09.00-13.00/13.00-17.00 from the Treatment Centre seeing patients from all 4 practices.

Working with the Lead GP for Treatment Centre.

Provide clinical advice and guidance to the multi-disciplinary Treatment Centre team.

Maintain the highest clinical standards at all times and practices in accordance with accepted good medical practice and service standards.

Supports the development of PCN service delivery at the Treatment Centre

Person Specification

Experience

Essential

• Experience of S1 and understanding of working access multiple modules is desirable
• Evidence of interest in relevant additional clinical skills.

Qualifications

Essential

• GMC registered
• MBBS or equivalent medical degree
• MRCGP

Knowledge and Skills

Essential

• Excellent interpersonal and communication skills, using a range of methods, e.g. verbal written record keeping.
• Strong communication in English both written and spoken.
• Ability to listen and emphasise
• A solutions focused approach
• A passion for working within and supporting the multi-disciplinary team
• Demonstrates resilience in stressful situations
• Maintain sensitivity at all times to the emotional needs of the patient and their relatives
• To be competent to deal calmly and professionally with patients, relatives and work colleagues in a confidential and sensitive manner
• Takes pride in their work and have a strong sense of personal and team accountability
• Strong sense of commitment to openness, honesty and integrity in undertaking the role
• Good organisational skills and time keeping
• To be flexible and multi skilled to ensure the priorities of the PCN can be met
• Enhanced DBS Clearance. Should you have this certificate as part of the DBS subscription service we would be happy to accept this providing the original is shown. Otherwise, you will be expected to complete a new application.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Bournemouth East Collaborative PCN

Address

The Treatment Centre

First Floor

Beechwood Avenue

Bournemouth

Dorset

BH5 1LX

United Kingdom

Employer's website

https://bournemoutheastcollaborative.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

To support the Outpatient Transformation CSSM with the delivery of the Outpatients Transformation Programme in line with national targets and where needed, provide administrative support to the wider division.

Person Specification

Qualification and training

Essential

• Evidence of continuing professional development Management qualification or equivalent experience, Working knowledge across a range of work procedures including RTT.

Desirable

• Project management qualification. Awareness of National Outpatient priorities/GIRFT.

Experience

Essential

• Experience of working in an administrative role within a busy environment. Information Collection, Processing & Analysis Working in an NHS/clinical environment e.g. hospital, GP surgery, CCG Improving services either clinical or administrative demonstrating sustained change. Experience of process or pathway mapping.

Desirable

• Outpatients experience

Knowledge

Essential

• Thorough understanding of NHS performance targets, Knowledge of patient flow, Knowledge of project Management tools/methodologies

Skills

Essential

• Excellent planning & organisational skills, Ability to prioritise workload to respond to changing demand, Ability to liaise and communicate with staff, Excellent interpersonal & communication skills inc. demonstrating empathy & sensitivity to patients and relatives, Ability to promote good working liaisons (staff, patients, relatives), Extracting information / Listening Skills, Ability to handle complex enquiries - distressed & anxious patients, Ability to deal with challenging behaviour, Knowledge of IT databases and computer systems, Advanced PC skills - databases, word-processing, email, Excel Understanding of hospital IT systems, Knowledge of PAS or equivalent information system, Proven strong administration skills, Excellent telephone manner, Able to work independently, with minimum supervision, Proven ability to motivate staff and encourage team work, Ability to engage and influence staff within their area of responsibility

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Royal Orthopaedic Hospital NHS Foundation Trust

Address

The Royal Orthopaedic Hospital NHS Foundation Trust

Bristol Road South

Birmingham

B31 2AP

United Kingdom

Employer's website

https://www.roh.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The following are the core responsibilities of the Research Administrator. There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

• Filing results and paperwork in participant files
• Keeping minutes of our research team meetings
• Arranging rooms for external research team visitors
• Maintaining Investigator Site Files and ensuring all the relevant paperwork is in the correct place
• Receiving and processing stock when it comes to the surgery, and arranging courier collection of samples to and from patients homes and trial laboratories
• Supporting the doctors, nurses and patient participants in all administrative aspects of the research study process.

Person Specification

Qualifications

Essential

• Educated to GCSE level

Desirable

• Administrative qualifications

Experience

Essential

• You would need to have the following skills and experience:
• Excellent communication and team-working skills
• Ability to work independently, with meticulous attention to detail
• Be computer literate and keen to learn new systems that each different trial brings
• Highly effective time management skills with ability to keep track of multiple studies and their requirements, with ability to prioritise as needed

Desirable

• Experience of working in research

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

West Walk Surgery

Address

21 West Walk

Yate

Bristol

BS37 4AX

United Kingdom

Employer's website

https://www.westwalksurgery.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please see attached the job description for more details on the main responsibilities for this role.

Person Specification

Experience

Essential

• Clinical training and experience
• Experience of working in an acute and demanding clinical setting.
• Ability to work cohesively within the multi-disciplinary team.

Desirable

• Demonstrate interest in Orthopaedics.
• Experience of designing audit/projects and research.

Qualifications

Essential

• BA/BS Degree prior to undertaking PA program
• PG Dip/Masters in Physician Associate Studies from a UK training programme
• Current and valid certification by the Physician Associate National Examination
• Member of the FPARCP and on the PAMVR at the time of commencing the post

Desirable

• ILS/ALS certification

Knowledge

Essential

• Awareness of current developments and initiatives in Orthopaedics.
• Knowledge of medical procedures and terminology.
• Verbal and written communication skills.

Desirable

• Additional competencies

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

St George's University Hospitals NHS Foundation Trust

Address

St George's University Hospital NHS Foundation Trust

Blackshaw Road

Tooting

SW17 0QT

United Kingdom

Employer's website

https://www.stgeorges.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Main duties will include processing and dispensing prescriptions, managing monitored dosage packs, ordering medication, answering patient queries via telephone and dispensary hatch, and supporting day-to-day dispensary operations.

Person Specification

Qualifications

Essential

• Must have an NVQ2 or equivalent accredited course in pharmacy services

Experience

Essential

• Strong communication skills with patients, colleagues and other healthcare professionals
• Able to use your own initiative with the ability to problem solve issues
• Confidentiality is essential
• The successful candidate must be able to demonstrate attention to detail and accuracy when carrying out tasks

Desirable

• Experience of working in Primary Care/General Practice.
• Experience of working with the public in a customer service role.
• Experience of working with EMIS clinical system, Microsoft Office, Word & Excel
• Experience of dosette boxes would be beneficial

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Harbury Surgery

Address

Mill Street

Harbury

Leamington Spa

Warwickshire

CV33 9HR

United Kingdom

Employer's website

https://www.harburysurgery.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

The main duties are to

• Deal with the incoming correspondence to the practice via letter and email
• Work with the Amina system to ensure correct clinical coding of letters and contact patients accordingly
• Liaise with patients via incoming phone calls to the practice
• Work with our prescription clerk team to ensure patients receive repeat prescriptions in a timely manner
• Work with our other GPs and Care Navigation team to ensure processing of eConsults is completed within designated time frames

Person Specification

Experience

Essential

• Experience in General Practice (primary care) is preferable
• Completion of the General Practice Assistant Programme is desirable but not essential

Qualifications

Essential

• GCSE grade A to C in English and Maths

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Longrove Surgery

Address

Vale Drive Primary Care Centre

Vale Drive

Barnet

Hertfordshire

EN5 2ED

United Kingdom

Employer's website

https://www.longrovesurgery.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

• Provide a full range of medical services as defined in the core GP contract, additional and enhanced services where appropriate.
• Provide other personal medical services to meet identified patients need.
• Make professional, autonomous decisions in relation to presenting problems whether self-referred or referred from other healthcare professionals within the organisation.
• Assess the healthcare needs of patients with undifferentiated and undiagnosed problems.
• Screen patients for disease risk factors and early signs of illness.
• Develop care plans for health in consultation with patients and in line with current practice; disease management protocols, provide counselling and health education.
• Work within current ICB policy for prescribing.

Person Specification

Experience

Essential

• Eager to learn and grow in healthcare environment.
• Strong clinical skills with an evidence-based approach to patient care.
• Proficient in using electronic health records and embracing new technologies.
• Excellent interpersonal skills with the ability to work effectively within a multidisciplinary team.
• Passionate about technology and improving healthcare outcomes.
• Ability to manage time effectively and work independently.
• Experience of working in a GP practice and Primary Care

Qualifications

Essential

• Registration and Certification
• Be included in NHS England list of medical practitioners as per section 91 of the NHS Act 2006.
• Hold full registration with the General Medical Council (GMC) on the General Practitioner Register.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Fir Park Medical Centre

Address

Lanark Gardens

Upton Rocks

Widnes

Cheshire

WA8 9DT

United Kingdom

Employer's website

https://www.firparkmedicalcentre.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

As per Job Summary on main page and main duties

Rota Management

Room rota management

Leave and sickness tracking

Administrative support

Problem solving

Person Specification

Qualifications

Essential

• Good standard of education including GCSEs (or equivalent) in English and Mathematics
• Previous experience in rota coordination or workforce scheduling
• Experience working in healthcare environment
• Excellent organisational and planning skills
• Strong attention to detail
• Excellent communication and interpersonal skills
• Knowledge of appointment scheduling and capacity planning
• Ability to work under pressure strong IT skills

Desirable

• Experience of working in General Practice
• Knowledge of sessional working arrangements
• Experience of workforce planning and service capacity management
• Understanding of NHS General practice operations and workforce requirements.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Bewick Crescent Surgery

Address

27 Bewick Crescent

Newton Aycliffe

County Durham

DL5 5LH

United Kingdom

Employer's website

https://www.bewickcrescentsurgery.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

This job description, together with the job plan, will be reviewed annually and agreed with the Clinical Director and Divisional Director, on behalf of

the Chief Medical Officer, to ensure that it continually reflects the areas of work, clinical responsibility of the post and purchaser requirements.

• A suitably experienced post-holder will be expected to provide a clinical service in the relevant specialty to patients of the Worcestershire Acute Hospitals NHS Trust and to General Practitioners.
• The post-holder will be expected to provide a service to patients of the Worcestershire Acute Hospitals NHS Trust, General Practitioners and to attend multi-disciplinary meetings. The successful candidate will be expected to work within multi-disciplinary teams in providing high quality clinical care. It is anticipated work will be undertaken on three sites and closer to the patients home. The Trust is seeking to extend services to GP surgeries/health centres etc and job plans may be revised in due course.
• The post-holder will provide support to the A&E department and acute medicine to ensure timely appropriate care and patient flow through the hospital.
• The post-holder will provide consultation and advisory service to clinical colleagues in the Trust and Primary Care.

Person Specification

Experience

Essential

• Clinical training and experience equivalent to that required for gaining (UK) CCT in Dermatology
• Ability to offer expert clinical opinion on range of clinical problems
• Ability to take full and independent responsibility for clinical care of patients
• Expertise in sub-specialty

Desirable

• Sub specialty fellowship

Management and Administrative Experience

Essential

• Ability to organise and prioritise workload effectively
• Ability to advise on efficient and smooth running of specialist service
• Ability to organise and manage outpatient priorities
• Ability to manage and lead the specialty firm and multi-disciplinary team
• Experience of audit management and conducting clinical audit

Desirable

• Ability to manage and lead specialist unit and working parties as appropriate
• Ability to use the evidence based and clinical audit to support decision making

Teaching Experience

Essential

• Ability to teach clinical skills to medical, nursing staff and other disciplines
• Experience of teaching clinical skills to undergraduates and postgraduates

Desirable

• Ability to supervise postgraduate research

Personal Attributes

Essential

• Ability to work in a team
• Enquiring, critical approach to work
• Ability to communicate effectively with patients, relatives, GPs, nurses and other agencies
• Commitment to Continuing Medical Education

Desirable

• Willingness to undertake additional professional responsibilities at local regional or national levels

Other requirements

Essential

• An understanding of the current NHS environment, particularly in relation to reforms, initiatives and issues
• Able to meet the travel requirements of the job and return to the hospital within 30 minutes when on call

Research Experience

Essential

• Ability to apply research outcomes to clinical problems
• An awareness of current specialty specific developments and initiative

Desirable

• Publications in relevant peer-reviewed journals in the last 5 years
• Evidence of having undertaken original research

Qualifications

Essential

• Full GMC Registration with a Licence to practise.
• Entry on the GMC Specialist Register in Dermatology (or expected within 6 months of interview date) via
• oCCT or CESR (CP)
• oCESR or
• oEuropean Community Rights
• Success in Intercollegiate Specialty Examination or overseas equivalent

Desirable

• Higher degree

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Worcestershire Acute Hospitals NHS Trust

Address

Worcestershire Royal Hospital

Charles Hastings Way

Worcester

WR5 1DD

United Kingdom

Employer's website

https://www.worcsacute.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please see the advertisement which provides more detail on this General Practitioner job role within Tenbury.

Person Specification

Qualifications

Essential

• Fully qualified GP with GMC registration,
• Evidence of annual appraisal and re-validation (when appropriate)
• General practice (Vocational Training Scheme) trained
• On/eligible to be the medical performers list

Desirable

• Evidence of continued professional development

Experience

Essential

• Please see advertisement

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Tenbury Surgery

Address

34 Teme Street

Tenbury Wells

Worcestershire

WR15 8AA

United Kingdom

Employer's website

https://www.mysurgerywebsite.co.uk/index.aspx?p=M81042 (Opens in a new tab)

Job description

Job responsibilities

For a more detailed job description, main responsibilities, and Person Specification, please refer to the job description document attached to this vacancy.

Person Specification

Knowledge and Experience

Essential

• Clerical and administrative
• Experience of dealing with the public in person

Desirable

• Knowledge of Patient Administration Systems
• NHS Experience
• Experience of dealing with difficult conversations

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Bristol NHS Foundation Trust

Address

Bristol Eye Hospital

Lower Maudlin Street

Bristol

BS1 2LX

United Kingdom

Employer's website

https://www.uhbw.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

For further information about this role, please see the attached job description and person specification.

Person Specification

Knowledge and Experience

Essential

• Previous administration experience within a GP Practice or healthcare setting.
• Knowledge of System One or similar clinical systems.
• Experience of clinical coding and medical terminology.
• Understanding of QOF and primary care targets.
• Good Microsoft Office skills
• Previous health service experience

Personal Attributes, Values and Behaviours

Essential

• Ability to work in a fast-paced environment
• Ability to work to protocols and follow process
• Ability to deal with confidential and sensitive information
• Ability to work on own initiative
• Communicates well with people at all levels
• Good communication and interpersonal skills
• Must be a team player and prepared to work flexibly
• Able to use initiative to solve problems

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

HUC

Address

Luton Town Centre Surgery

14-16 Chapel Street

Luton

LU1 2SE

United Kingdom

Employer's website

https://hucweb.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job descriptionJob summary

The Referral Administrator / Care Coordinator will support the smooth and effective delivery of patient care by providing referral, care coordination and administrative support to the practice team.

The post holder will act as a central point of contact for patients, clinicians, healthcare professionals and external organisations. They will ensure referrals, correspondence, patient information and administrative workflows are processed accurately, promptly and confidentially.

The role combines referral administration and care coordination, helping patients access appropriate services while maintaining accurate records and supporting practice priorities.

• Process, coordinate and monitor referrals to hospitals, community services, social care and voluntary sector organisations.
• Prepare, check and send referral documentation in line with practice procedures.
• Monitor referral systems, track outcomes and follow up outstanding actions.
• Liaise with patients, clinicians, hospital teams and other external services regarding referrals and patient pathways.
• Help patients navigate healthcare services and signpost them to appropriate support.
• Maintain accurate records of referrals and care coordination activity on the clinical system.
• Support clinicians and administrative colleagues with tasks relating to patient care.
• Identify and contact patients who require appointments, reviews or follow-up.
• Support recall processes for long-term condition reviews, medication monitoring and other planned care.
• Assist with QOF activity, including identifying patients due for review and highlighting outstanding actions.
• Support agreed practice processes for high-risk drug monitoring.

• Process incoming and outgoing correspondence, including letters, emails and electronic communications.
• Review, distribute, file and action clinical correspondence promptly.
• Scan, code and attach documents to patient records in accordance with practice procedures.
• Manage electronic tasks, workflows and shared inboxes.
• Ensure patient records are updated accurately and information can be readily retrieved.
• Maintain effective electronic filing and tracking systems.

• Assist with patient registrations and deductions.
• Support GP2GP and other patient record transfer processes.
• Ensure records are processed accurately and within required timescales.
• Liaise with external organisations regarding registration or record queries where required.

• Respond professionally and sensitively to telephone, written and electronic enquiries.
• Manage and prioritise tasks to meet deadlines.
• Undertake accurate data entry and maintain confidential records.
• Carry out audits, searches and information-gathering activities as requested.
• Produce reports and information to support service delivery.
• Help develop and maintain effective administrative systems and processes.
• Provide appropriate cross-cover for administrative and secretarial colleagues during periods of absence.
• Attend relevant meetings, training and development sessions.
• Complete reasonable administrative, coordination or reporting tasks that support the safe and efficient running of the practice.

The post holder will communicate clearly, professionally and respectfully with patients, carers, colleagues and external organisations. Information must be shared appropriately, with particular care given to confidentiality and sensitive circumstances.

The post holder will have access to confidential patient and practice information. All information must be handled securely and only shared in accordance with practice procedures, UK GDPR, data protection legislation and NHS information governance requirements.

The post holder must follow practice health and safety, infection prevention and safeguarding procedures. Any concerns, incidents or risks should be reported promptly through the appropriate practice process.

The post holder will treat patients, carers and colleagues fairly and respectfully, supporting an inclusive environment and recognising individual needs.

The post holder will complete all required mandatory and role-specific training, participate in appraisal and maintain the knowledge and skills needed to carry out the role effectively.

Person Specification

Additional criteria

Essential

• Excellent written and verbal communication skills.
• Strong organisational skills with the ability to prioritise competing demands and meet deadlines.
• High level of accuracy and attention to detail.
• Good IT skills, including Microsoft Outlook and Microsoft Office.
• Ability to work independently and as part of a multidisciplinary team.
• Understanding of confidentiality and information governance requirements.
• Professional and courteous manner when communicating by telephone, in writing and face to face.
• Reliable, flexible and able to remain accurate when working under pressure.
• Approachable, empathetic and patient-focused.
• Positive and proactive approach to work and service improvement.

Qualifications

Essential

• GCSE English and Mathematics at Grade C/4 or above, or equivalent.
• Good standard of general education.

Experience

Essential

• Administrative experience within a healthcare, NHS or customer service environment.
• Experience of handling confidential or sensitive information.
• Experience of using computerised record systems.
• Experience of dealing directly with members of the public.
• Attention to detail

Desirable

• Previous experience within a GP practice or primary care setting.
• Experience of using SystmOne.
• Experience of processing and monitoring patient referrals.
• Experience of patient registration, deduction or GP2GP processes.
• Experience of supporting Subject Access Requests.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Park Surgery

Address

2a - 4 Alexandra Road

Great Yarmouth

NR30 2HW

United Kingdom

Employer's website

https://www.parksurgerygreatyarmouth.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

A full job description is available but ideally the candidate would have experience, or a willingness to develop skills in :

· Management of LTCs - Diabetes, Coronary Heart Disease, COPD

· Support and advise women requesting information relating to family planning needs and those presenting for cervical cytology consultations

· Travel advice and vaccinations

· Routine immunisations/Childhood immunisations

· Hypertension Management

· Peak Flow Readings and Spirometry

· Wound care, ulcer care and Doppler assessment

· Removal of Sutures

· New Patient Medicals and Urinalysis

· ECG recordings

· Venepuncture

· Ear syringing

· Chaperoning and assisting patients where appropriate who are being examined by another clinician

· Assisting GPs with minor surgery and coil fittings

· Requesting pathology tests, for example urine culture, swabs

· Following agreed clinical protocols with referral to senior nurses or GPs as appropriate

· Supporting housebound long term condition reviews and vaccination programmes such as Covid and Influenza

· Assist in and perform routine tasks related to patient care as directed by senior nursing staff and GPs

· Participate in the support and supervision of students and junior nursing staff in clinics. Referring any concerns or development needs to their mentor or clinical service manager.

Person Specification

Qualifications

Essential

• Registered Nurse with current NMC registration
• Willingness to learn and acquire new skills
• Evidence of appropriate knowledge base
• Membership of a professional body
• Experience and / or qualifications in venepuncture, taking and interpreting blood pressures, ECG and wound care
• Ear irrigation qualification or willingness to undertake

Desirable

• Post registration study in topics allied to general practice
• Basic/advanced certificate in life support
• Experience and / or qualifications in vaccinations and immunisations
• Experience in chronic disease management or a willingness to undertake training in these areas if don't already possess qualifications

Experience

Essential

• Insight and understanding of current NHS issues in nursing and the NHS
• Interest and basic knowledge in long-term conditions
• Demonstrate an understanding of audit
• Computer skills
• Undertaken mentorship training
• Awareness of the national service framework guidelines
• Understanding of Health & Safety issues

Desirable

• Experience of working within a Primary Care setting
• Computer skills
• Undertaken mentorship training
• Awareness of the national service framework guidelines
• Understanding of Health & Safety issues

Skills & Qualities

Essential

• Good interpersonal skills, both oral and written
• Evidence of problem solving and decision making skills
• Good team player
• Ability to be reflective, accept criticism and act constructively
• Willingness to accept additional responsibilities
• Punctual time keeper

Desirable

• Flexibility for cover
• Positive role model
• Uses initiative
• Gets on well with people at all levels
• Experience in using SystmOne clinical system

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Warrengate Medical Centre

Address

Upper Warrengate

Wakefield

West Yorkshire

WF1 4PR

United Kingdom

Employer's website

https://www.warrengate.org.uk (Opens in a new tab)

Job description

Job responsibilities

JOB TITLE: SALARIED GENERAL PRACTITIONER

REPORTS TO: THE PARTNERS

HOURS OF WORK: TBC

LOCATION: 72 CLARENCE AVENUE, LONDON, SW4 8JP

Job Description:

The post-holder will manage a caseload and deal with a wide range of health needs in a primary care setting, ensuring the highest standards of care for all registered and temporary patients.

Clinical responsibilities:

• In accordance with the practice timetable, as agreed, the post-holder will make him/her-self available to undertake a variety of duties including surgery consultations, telephone consultations and queries, visiting patients at home, checking and signing repeat prescriptions and dealing with queries, paperwork and correspondence in a timely fashion
• Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation
• Assessing the health care needs of patients with undifferentiated and undiagnosed problems
• Screening patients for disease risk factors and early signs of illness
• In consultation with patients and in line with current practice disease management protocols, developing care plans for health
• Providing counselling and health education
• Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate
• Recording clear and contemporaneous consultation notes to agreed standards
• Collecting data for audit purposes
• Compiling and issuing computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible)
• Prescribing in accordance with the practice prescribing formulary (or generically) whenever this is clinically appropriate
• In general the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care.

Other responsibilities within the organisation:

• Awareness of and compliance with all relevant practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety
• A commitment to life-long learning and audit to ensure evidence-based best practice
• Contributing to evaluation/audit and clinical standard setting within the organisation
• Contributing to the development of computer-based patient records
• Contributing to the summarising of patient records and read-coding patient data
• Attending training and events organised by the practice or other agencies, where appropriate.

Confidentiality:

• In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
• In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
• Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & safety:

The post-holder will implement and lead on a full range of promotion and management their own and others health and safety and infection control as defined in the practice health & safety policy, the practice health & safety manual, and the practice infection control policy and published procedures. This will include (but will not be limited to):

• Using personal security systems within the workplace according to practice guidelines
• Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines
• Providing advice on the correct and safe management of the specimens process including collection, labelling, handling, use of correct and clean containers, storage and transport arrangements
• Correct personal use of Personal Protective Equipment (PPE) and ensuring correct use of PPE by others, advising on appropriate circumstances for use by clinicians, staff and patients.
• Management of the full range of infection control procedures in both routine and extraordinary circumstances (e.g. pandemic or individual infectious circumstances)
• Hand hygiene standards for self and others
• Managing directly all incidents of accidental exposure
• Management and advice relating to infection control and clinically based patient care protocols, and implementation of those protocols across the practice
• Active observation of current working practices across the practice in relation to infection control, cleanliness and related activities, ensuring that procedures are followed and weaknesses / training needs are identified, escalating issues as appropriate to the responsible person
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process
• Making effective use of training to update knowledge and skills, and initiate and manage the training of others across the full range of infection control and patient processes
• Monitoring practice facilities and equipment in relation to infection control, ensuring that proper use is made of hand cleansing facilities, wipes etc, and that these are sufficient to ensure a good clinical working environment. Lack of facilities to be escalated as appropriate to the responsible manager
• Safe management of sharps use, storage and disposal
• Maintenance of own clean working environment
• Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile, and safe way, free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible management
• Actively identifying, reporting, and correction of health and safety hazards and infection hazards immediately when recognised
• Keeping own work areas and general / patient areas generally clean, sterile, identifying issues and hazards / risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with responsible managers
• Undertaking periodic infection control training (minimum twice annually)
• Correct waste and instrument management including handling, segregation, and container use
• Maintenance of sterile environments

Equality and diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

• Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
• Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/professional development:

In addition to maintaining continued education through attendance at any courses and/or study days necessary to ensure that professional development requirements for PREP are met, the post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

• Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

Quality:

The post-holder will strive to maintain quality within the practice, and will:

• Alert other team members to issues of quality and risk
• Assess own performance and take accountability for own actions, either directly or under supervision
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
• Work effectively with individuals in other agencies to meet patients needs
• Effectively manage own time, workload and resources.

Communication:

The post-holder should recognize the importance of effective communication within the team and will strive to:

• Communicate effectively with other team members
• Communicate effectively with patients and carers
• Recognize peoples needs for alternative methods of communication and respond accordingly.

Contribution to the implementation of services:

The post-holder will:

• Apply practice policies, standards and guidance
• Discuss with other members of the team how the policies, standards and guidelines will affect own work
• Participate in audit where appropriate

Person Specification

Qualifications

Essential

• GMC Registered, not subject to suspension
• Qualified General Practitioner
• Currently on a CCG performers list
• Clear enhanced DBS check

Desirable

• Evidence of CPD
• MRCGP, DRCOG
• DFSRFH & competence in coil insertion
• Work as a GPWSI
• Minor surgery skills

Qualifications

Essential

• GMC Registered, not subject to suspension
• Qualified General Practitioner
• Currently on a CCG performers list
• Clear enhanced DBS check

Desirable

• Evidence of CPD
• MRCGP
• DRCOG
• DFSRFH and competence in coil insertion
• Work as a GPWSI
• Minor surgery skills

Qualifications

Essential

• GMC Registered not subject to suspension
• Qualified General Practitioner
• Currently on a CCG performers list
• Clear enhanced DBS check

Desirable

• Evidence of CPD
• MRCGP
• DRCOG
• DFSRFH and competence in coil insertion
• Work as a GPWSI
• Minor surgery skills

Experience

Essential

• Experience of working in UK General Practice
• Experience of working with vulnerable groups

Desirable

• Teaching of registrars or F2 or medical students
• Delivery of clinical audit
• QOF management
• Experience using EMIS Web and Docman

Skills and abilities

Essential

• Understanding of NHS system
• Understanding of Challenges facing NHS
• Understanding of vulnerable groups and how to support them
• Team player
• Calm under pressure
• Friendly and inclusive
• Commitment to development
• Excellent communication skills
• Strong Microsoft office skills
• Excellent record keeping
• Excellent time management
• Able to work autonomously
• Able to bring fresh ideas

Desirable

• Understanding of QOF and Enhanced Services
• Understanding of Neighbourhood or place based working

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Clapham Park Group Practice

Address

72 Clarence Avenue

London

SW4 8JP

United Kingdom

Employer's website

https://www.claphamparkgp.com/ (Opens in a new tab)

Job description

Job responsibilities

Friendly and supportive Consultants willing to guide doctors with their requirements and competencies for entry into Core / Specialist / GP training as well as potential to be promoted onto the Registrar rota

Opportunities to carry out audits/quality improvement and research work with view to gaining peer-reviewed publications.

The main responsibility of this post will be the best inpatient care of both trauma and elective patients, although there will be an additional opportunities for theatre attendance and for clinic experience. This additional experience will be facilitated by the on-going development of the dedicated Orthogeriatric service and the team-based approach to inpatient care.

This is an excellent opportunity to develop expertise within a supported environment and consolidate experience gained during Foundation Years training. Orthopaedics is an exciting speciality this post would be ideal to gain experience prior to speciality training.

Person Specification

Qualifications

Essential

• Primary Medical Degree (MBBS or Equivalent)
• Full GMC Registration with a licence to practice

Desirable

• Part A MRCS

Experience

Desirable

• One year full time hospital service in CT-equivalent (desirable) since first obtaining full or limited registration or equivalent
• Experience in clinical research
• Experience in teaching
• Experience with simulation training

Skills

Essential

• Effective communicator, able to work in a close-knit team and co-operate with all medical and paramedical staff
• Flexible, able to cover colleagues' absence

Desirable

• Familiarity with information technology and general computer skills

Value Based Question

Essential

• Give an example of a time where you have demonstrated a 'can do' attitude (including the situation you were in) and the outcome

Knowledge

Essential

• Clinical Governance principles
• Understanding of principles of medical audit

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Medway NHS Foundation Trust

Address

Medway NHS Foundation Trust

Windmill Road

Gillingham, Kent

ME7 5NY

United Kingdom

Employer's website

https://www.medway.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Assist in and perform routine tasks related to patient care as directed by Senior Nursing staff and GPs such as BP checks, urinalysis, venepuncture

Requesting basic pathology tests e.g.urine culture, swabs and bloods as per agreed Clinical Protocols and referral to Senior Practice Nurses or GPs as appropriate

B12 replacement therapy and other ongoing injectable therapy, monitoring as appropriate.

Maintaining Stock within Nursing and Treatment Rooms with appropriate storage and stock rotation

Women's Health

Cervical Cytology, Vaginal Swabs and Family Planning

Support and advise women requesting information relating to family planning needs

Men's Health including Prostate Monitoring and Management

Wound Management

Assess and care for patients presenting with uncomplicated wounds. In line with Local Guidelines and working alongside the Integrated Nursing Team with more complex Wound Management issues

Ear Care

Advise patients re Ear self-care and management of wax

Provide Routine ear care as appropriate and in line with Practice Guidelines and procedures

Assess, plan, develop, implement and evaluate programmes to promote health and well-being, and prevent adverse effects on health and well-being

Assist Senior Practice Nurses in the ongoing monitoring and management of Long Term Conditions including Diabetes, Hypertension, and CVD.

Provide holistic assessment and health promotion programmes including lifestyle advice on diet, smoking, alcohol intake and exercise that support patients to adopt strategies that promote patients to live healthy lifestyles, encourage self - care.

Anticoagulant Management

To include INR Clinics and Housebound Home Visits for INR Monitoring

Prioritise health problems and intervene appropriately to assist the patient in complex, urgent or emergency situations, including initiation of effective emergency care.

Able to recognise and manage anaphylaxis according to current UK Guidelines

Able to perform Cardio pulmonary resuscitation according to current UK Guidelines

Chaperoning and assisting patients where appropriate who are being examined by another clinician

Assists GPs with Minor Operations, Coil Fits and Implants where requested

Immunisation (Adult and Child)

Assess patients for Immunisation

Administering vaccinations and providing guidance in accordance with guidelines and Patient Group Directives (PGD)

Manage the administration of appropriate immunisation autonomously in accordance with the Green Book (DOH 2006) Immunisation against Infectious Diseases.

Working with patients with more complex immunisation issues

Ensure Vaccine stock levels are maintained and ordered as per Practice and Local Guidelines

Professional Responsibilities, Audit and Research

Participate in the maintenance of clinical governance systems within the Practice

Use Audit Tools to evaluate quality of work of self and the team, implementing improvements where required

Deliver care according to NICE, Local and Practice Guidelines

Ensure accurate and legible notes of all consultations and treatments are recorded in the patients notes.

Training and Personal development

Assess and be responsible for own Learning and Training Needs with ongoing Personal Development in line with Revalidation process for NMC Registration

Develop and maintain a Personal Development Plan and meet requirements for Revalidation

Must hold and maintain membership of good standing with their Professional Regulatory Body (NMC)

Participate in Mandatory Training

The post holder will participate in any training programme implemented by the Practice as part of this employment and will include:

Participation in Annual Individual Performance Review /Appraisal which includes taking responsibility for maintaining a record of own personal and/or professional development

Taking responsibility for own development, learning and performance, demonstrating skills and activities to others who are undertaking similar work

Training requirements will be monitored and will be in accordance with Practice requirements.

Personal Development will be encouraged and supported by the Practice. It is the individuals responsibility to remain up to date with recent developments.

Actively participate in educational programmes for whole Primary Health Care Team, including Practice Nurse, Health Care Assistants, Nursing/Medical Students and GP Registrars: .participating in Training, Mentoring and Assessment of competencies as appropriate

Disseminate learning and information gained to other team members

Team Working

To assist the Practice Nurse Team Manager with the management of Nursing Services in participation with the Practice Manager and GP Partners ensuring relevant information is disseminated to and from the Practice Nursing and Integrated Nursing Team

Understand own role and scope and work towards further development of the role over time

Work as an effective and responsible Team Member, supporting others and developing new ways of working

Support less experienced team members

Delegate clearly and appropriately within the Nursing Team

Prioritise own workload and time management.

Work with the Nursing Team to create opportunities to improve health care and work innovatively

Management of Risk

Responsible for the management of the cold chain ensuring appropriate storage, rotation and disposal of vaccines and drugs

Manage and assess risk within areas of responsibility, ensuring adequate measures are in place to protect staff and patients

Using personal security systems within the workplace according to Practice guidelines

Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks

Making effective use of training to update knowledge and skills

Apply infection control measures within guidelines using appropriate procedures, maintaining work areas in a tidy and safe way and free from hazards

Reporting potential risks identified

Managing Information

Use IT as an aid to management in planning, implementation and monitoring of care, presenting and communicating information

Manage information using the clinical system, Computer Decision Support Software, internet and local databases

Confidentiality:

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately

In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential

Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice Policies and Procedures relating to confidentiality and the protection of personal and sensitive data

Equality and Diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues

Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Quality:

• The post-holder will strive to maintain quality within the Practice and will alert other team members to issues of quality and risk
• Assess own performance and take accountability for own actions, either directly or under supervision
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
• Work effectively with individuals with other agencies to meet patients needs
• Effectively manage own time, workload and resources

Use Audit Tools to evaluate quality of work of self and the team, implementing improvements where required

Participate and contribute to Quality Outcomes Framework, maintaining high standards of quality care within the Practice

Communication:

The post-holder should recognise the importance of effective communication within the team and will strive to communicate effectively with other team members

Communicate effectively with patients and carers

Recognise peoples needs for alternative methods of communication and respond accordingly

Person Specification

Personal Qualities

Essential

• Demonstrates motivation, reliability and commitment to team working
• Flexible reliable and responsive to change
• Ability to determine own priorities
• Able to cover for sickness or absence of colleagues as required
• Demonstrates an ability to value the opinions of others
• Genuine commitment to training needs required for the purpose of this post

Qualifications

Essential

• Registered General Nurse
• Attainment of Qualifications in Practice Nursing e.g. Cervical Cytology, Family Planning, Immunisation Training for Childhood and Adult Immunisations.
• Previous training in Community setting with relevant attainment of skills e.g. Wound Management, Health Promotion

Skills & Knowledge

Essential

• Driver with access to own reliable vehicle or alternative means of transport to undertake Home Visits and work purposes
• Well developed interpersonal and communication skills
• Willingness to undertake additional training related to Role of Practice Nurse including Immunisation Training for Childhood and Adult Immunisations and Travel etc

Desirable

• SystmOne user
• Knowledge of QOF
• General Practice Nursing skills

Experience

Essential

• Training or Mentoring of Nursing and Medical Trainees in a clinical setting
• Ability to delegate effectively

Desirable

• Primary Care Experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Newbold Surgery

Address

3 Windermere Road

Newbold

Chesterfield

Derbyshire

S41 8DU

United Kingdom

Employer's website

https://www.newboldsurgery.co.uk (Opens in a new tab)

Job description

Job responsibilities

The salaried GP will be responsible for delivering the full range of primary care services as part of the practice ensuring the highest standards of care for the differing needs of our patient population. The salaried GP will work closely with the practices multi-disciplinary team of other GPs, nurses and non clinical staff to provide a high quality and accessible service to patients

Person Specification

Qualifications

Essential

• Eligible to work in General Practice in the NHS

Desirable

• Experience as a GP educator
• Experience of appraisal in practice or other setting
• Additional clinical skills beyond general practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Lakeside Healthcare Group

Address

Cottingham Road

Corby

Northamptonshire

NN17 2UR

United Kingdom

Employer's website

https://www.lakesidehealthcaregroup.co.uk (Opens in a new tab)

Job description

Job responsibilities

• To work with the GPs and other primary care professionals within the practice to identify and manage a caseload of patients.

• Identify, where required and as appropriate, patients that need to be referred back to other health professionals within the practice and wider community.

• Provide coordination and navigation for people and their carers across health and care services, working closely with social prescribing link workers and/or health wellbeing coaches and other primary care professionals with then practice and PCN.

• To support patients to utilise decision aids, help create single personalised care and support plans, in line with best practice.

• To assist the Reception Team when required.

• • To help people to manage their needs through answering queries, making, and managing appointments and ensuring that people have good quality written or verbal information to help them make choices about their care.

  • Assist people to access self-management education courses, peer support or interventions that support them in their health and wellbeing.

  • Raise awareness of how to identify patients who may benefit from shared decision making and support staff and patients to be more prepared to shared decision-making conversations.

  • Provide the interface between primary care and health services, helping patients with the transition between services.

  • Ensures awareness of statutory and local clinical protection procedures, including systems of referral.

  • Attend and participate in any practice meetings when required.

  • Any other delegated duties appropriate to the post.

  • Support uptake of National Screening Campaigns and Quality Outcomes Framework for long term conditions.

  This role includes a significant amount of communication, including with patients and their families and various medical professionals both within the practice and the wider community.

Person Specification

Qualifications

Essential

• Good written and verbal communication skills
• Computer Skills
• Ability to work as part of team
• Ability to think and work effectively
• Ability to work with the public

Desirable

• Experience of working in General Practice
• Knowledge of Emis

Experience

Essential

• Experience of working with members of the public
• Experience of working as part of a team
• Excellent understanding of confidentiality

Desirable

• Experience of working in primary care
• Experience of working in a GP practice
• Knowledge of Emis

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Acle Medical Partnership

Address

Bridewell Lane

Acle

Norwich

Norfolk

NR13 3RA

United Kingdom

Employer's website

https://aclemedicalcentre.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

The GP Receptionist is responsible for providing a friendly, professional and efficient front-of-house service to patients and visitors. The role involves answering telephone calls and enquiries, booking and managing appointments, registering patients, updating records and handling administrative tasks. The receptionist will liaise with GPs, nurses and other healthcare professionals to ensure patients are directed to the appropriate service. The role also requires maintaining patient confidentiality, following practice policies and procedures, handling sensitive or difficult situations appropriately, and supporting the smooth day-to-day running of the GP practice. Good communication, organisation, teamwork and customer service skills are essential.

Person Specification

Qualifications

Essential

• Previous experience working in a reception role within a GP practice is essential. Good knowledge of Emis and Docman operation systems. Excellent communication and interpersonal skills, with a friendly and professional telephone manner. Good organisational and administrative skills, with the ability to prioritise tasks and work accurately under pressure. Ability to maintain patient confidentiality and handle sensitive information appropriately. Good IT skills and experience using GP practice or clinical systems. Ability to work effectively as part of a team and deal calmly and professionally with patients, including in challenging situations.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Plas Meddyg Surgery

Address

40 Parkhill Road

Bexley

Kent

DA5 1HU

United Kingdom

Employer's website

https://www.plasmeddygsurgery.com (Opens in a new tab)