Job description

Job responsibilities

The Role responsibilities will include:

• Providing high-quality general medical services to our patients
• Managing acute, chronic and preventative care
• Face-to-face, telephone and online consultations, online triaging
• Working collaboratively with our experienced multidisciplinary team
• Contributing to QOF, enhanced services, audit and quality improvement
• Maintaining accurate and timely clinical records
• Contributing to practice and service development
• For GP Partners, involvement in the leadership, governance and strategic direction of the practice

We are keen to support GPs with existing clinical interests and would welcome applicants wishing to develop new areas of expertise.

Clinical & Practice Support

You will be supported by:

• An experienced team of GP Partners
• A broad multidisciplinary clinical team
• Efficient clinical and administrative support systems
• Shared home visiting arrangements
• An established training and learning environment
• Opportunities to contribute to teaching, training and service development

Person Specification

Qualifications

Essential

• Person Specification
• Essential
• GMC registration with a licence to practise
• Inclusion on the NHS GP Performers List
• Excellent clinical and communication skills
• Commitment to providing high-quality patient care
• Ability to work effectively as part of a multidisciplinary team

Desirable

• Interest in teaching and Women's health desirable

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Hoylake Road Medical Centre

Address

314-316, Hoylake Road

Moreton

Wirral

CH46 6DE

United Kingdom

Employer's website

https://hoylakeroadmcwirral.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

MAJOR DUTIES AND RESPONSIBILITIES:

1. To provide treatment room services and health education advice.

i. Phlebotomy: In practice

In community

ii. Community outreach work: basic observations as required by contracts (GMS, QOF, Enhanced Services, any other the practice undertakes)

iii. Provide routine nursing treatments, within competence, to all patients to agreed practice policies, protocols and guidelines.

iv. Provide ECG screenings to practice patients within agreed protocols with referral to general practitioners as necessary.

v. Advise patients on general health care and minor ailments with referral to general practitioners as necessary.

vi. To carry out Health Checks to agreed guidelines using practice templates

vii. Assist GPs with minor surgery, coil insertions and provide chaperoning and assistance as requested during patient examinations.

viii. To administer vaccinations and injections using PSDs

ix. Carry out extended roles incl. compression dressings and ear irrigation following appropriate training.

2. Treatment room supplies and equipment.

i. Ensure the maintenance of equipment and stock levels relating to patient care.

ii. Maintain stocks of health information leaflets as appropriate.

iii. Ensure all Health and Safety requirements and Infection Control measures are met and report any problems to the Nurse Manager.

3. Pathology specimens and investigatory procedures.

Undertake the collection of pathological specimens including intravenous blood samples, wound swabs, etc. Perform any investigatory procedures requested by the general practitioners within competency.

4. Administrative and professional responsibilities.

Participate in the administrative and professional responsibilities of the practice team.

i. Ensure complete and accurate records of all consultations and treatments are recorded in the patients computerised medical records.

ii. Ensure accurate completion of all necessary documentation and records associated with patient health care and registration with the practice.

iii. Attend and participate in practice meetings as appropriate.

5. Education and training of students and practice staff.

Participate in the education and training of trainee GPs, students of all disciplines and the induction of all members of practice staff as appropriate.

6. Liaison.

Maintain effective liaison with other agencies and staff concerned with patient care and with all other disciplines within the practice, with appropriate regard to confidentiality.

7. Professional development.

i. Maintain a safe and effective level of practice and bring any deficits in training to the attention of the Senior Nurse Practitioner.

ii. Attend annual appraisal and regular clinical supervision.

8. Any other delegated duties considered appropriate to the post.

SPECIAL REQUIREMENTS OF THE POST:

1. An understanding, acceptance and adherence to the need for strict confidentiality.
2. Ability to use own judgement, resourcefulness, common sense and local knowledge to respond to patients enquiries and request while adhering to practice limitations.
3. An understanding and acceptance of ones capabilities and awareness of own limitations.
4. Ability to work without direct supervision and determine own workload priorities.
5. Excellent communication skills.
6. Good keyboard and computer skills.
7. Driving licence and use of own vehicle with appropriate insurance.

Person Specification

Experience

Essential

• 1.An understanding, acceptance and adherence to the need for strict confidentiality.
• 2.Ability to use own judgement, resourcefulness, common sense and local knowledge to respond to patients enquiries and request while adhering to practice limitations.
• 3.An understanding and acceptance of one's capabilities and awareness of own limitations.
• 4.Ability to work without direct supervision and determine own workload priorities.
• 5.Excellent communication skills.
• 6.Good keyboard and computer skills.

Desirable

• Experience of working in a GP practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Eskdaill Medical

Address

Prospect House

121 Lower Street

Kettering

Northamptonshire

NN16 8DN

United Kingdom

Employer's website

https://www.eskdaillmedical.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

JOB TITLE: SALARIED GP (Fixed Term)November 2026-January 2027 with a view to extend or become permanent.

Pay: depending on experience

REPORTS TO: The Board

RESPONSIBLE TO: Partners

Job summary:

The post-holder will manage a caseload and deal with a wide range of health needs in a primary care setting, ensuring the highest standards of care for all registered and temporary patients.

Clinical responsibilities:

In accordance with the Organisations timetable, as agreed, the post-holder will make themselves available to undertake a variety of duties, including surgery consultations, telephone consultations and queries, visiting patients at home, checking and signing repeat prescriptions and dealing with queries, paperwork and correspondence in a timely fashion

• Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation
• Assessing the health care needs of patients with undifferentiated and undiagnosed problems
• Screening patients for disease risk factors and early signs of illness
• Developing care plans for health in consultation with patients and in line with current practice disease management protocols
• Providing counselling and health education
• Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate
• Recording clear and contemporaneous consultation notes to agreed standards
• Collecting data for audit purposes
• Compiling and issuing computer-generated acute and repeat prescriptions
• Prescribing in accordance with the practice prescribing formulary (or generically) whenever this is clinically appropriate
• In general, the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care.

Other responsibilities within the organisation:

Awareness of and compliance with all relevant Organisation policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety

• A commitment to life-long learning and audit to ensure evidence-based best practice
• Contributing to evaluation/audit and clinical standard setting within the Organisation
• Contributing to the development of computer-based patient records
• Contributing to the summarising of patient records and read-coding patient data
• Attending training and events organised by the practice or other agencies, where appropriate.

Confidentiality:

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately

• In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
• Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Person Specification

Experience

Essential

• Experience of working in general practice

Essential Criteria

Essential

• GMC Registered
• Experience in Primary Care
• Ability to provide quality care
• Good interpersonal and communicational skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Highlands Practice

Address

102 Highlands Road

Fareham

Hampshire

PO15 6JF

United Kingdom

Employer's website

https://www.highlandspractice.com/ (Opens in a new tab)

Job description

Job responsibilities

Job Description:

Meon Health Practice (The Highlands Practice, Jubilee & Whiteley Surgery)

JOB SUMMARY: The HR Advisor provides professional, proactive and confidential HR support to Meon Health Practice. The role supports all staff across all aspects of the employee lifecycle, helping foster a positive, inclusive and high-performing workplace.

RESPONSIBLE TO: HR Manager

ACCOUNTABLE TO: Managing Partner

KEY/MAIN RESPONSIBILITIES

Employee Relations

• Provide first-line HR advice and guidance to managers and employees on HR policies, procedures, and employment law.
• Manage employee relations cases, including absence management, assisting with disciplinary, grievance, capability, and performance issues.
• Support managers in conducting investigations, hearings, and formal meetings.
• Maintain accurate documentation and ensure fair, consistent application of policies.

Recruitment and Onboarding

• Coordinate end-to-end recruitment activities, including preparing job descriptions, advertising vacancies, shortlisting, arranging interviews, and issuing offers.
• Conduct pre-employment checks, including references, right-to-work verification, DBS checks, and occupational health clearances where required.
• Manage induction programmes and onboarding for new employees.

HR Administration

• Maintain accurate employee records and HR information systems.
• Prepare contracts of employment, variation letters, and other HR correspondence.
• Monitor probation periods and support managers with reviews.
• Produce HR reports and workforce data as required ensuring submissions are submitted in accordance with timeframes.
• Assist in the workforce planning function through the provision of data and projections.
• Assist in publication of the monthly HR newsletter and staff surveys.

Attendance and Wellbeing

• Monitor sickness absence and support managers with attendance management processes.
• Promote employee wellbeing initiatives and signpost staff to appropriate support services.
• Ensure compliance with occupational health recommendations and reasonable adjustments.

Learning and Development

• Coordinate mandatory training and monitor compliance.
• Support performance appraisal processes and personal development planning.

Policy and Compliance

• Ensure HR policies remain up to date with employment legislation and NHS guidance.
• Advise managers on employment law, equality, diversity, inclusion, and best practice.
• Support compliance with GDPR and confidentiality requirements.
• Assist with workforce planning and organisational change initiatives.

Payroll and Benefits Support

• Liaise with payroll regarding starters, leavers, contractual changes, and absence.
• Ensure employee records accurately reflect contractual terms.
• Support administration of staff benefits where applicable.

Health, Safety and Facilities Management

• Coordinate and monitor the practice's health and safety management systems, carrying out regular workplace inspections and risk assessments.
• Arrange and oversee statutory compliance checks, including:
• Water temperature monitoring and water testing in line with Legionella risk management requirements.
• Portable Appliance Testing (PAT) and maintaining accurate testing records.
• Fire safety checks, including fire alarm testing, emergency lighting, fire extinguisher servicing, and fire evacuation procedures.
• Gas, electrical, and other statutory inspections and certifications.
• Maintain accurate records of all health and safety inspections, maintenance schedules, and statutory compliance documentation.
• Coordinate planned preventative maintenance and reactive repairs for the practice premises, liaising with contractors, to ensure timely completion of works.
• Manage building maintenance contracts and monitor contractor performance, ensuring work is completed safely, to the required standard, and within agreed timescales.
• Ensure the practice premises remain safe, secure, clean, and fit for purpose for patients, visitors, and staff carrying out cleaning audits

Car driver essential

This job description is intended to outline the main responsibilities of the role and may be reviewed and amended to meet the changing needs of the practice.

The role will be working 30 hours per week over 4 days working across our 3 sites. Monday 0830 - 1630, Tuesday -08.30 - 1630, Thursday 0745 - 1545 and Friday 0745 - 1545.

Essential Qualifications

• CIPD Level 5 qualification (or working towards) or equivalent HR experience.
• GCSEs (or equivalent) in English and Mathematics.

Essential Experience

• Experience in an HR Advisor or similar HR generalist role.
• Managing employee relations cases.
• Recruitment and onboarding processes.
• Experience maintaining confidential HR records and systems.

Desirable Experience

• Experience working in primary care, GP practices, or the NHS.
• Experience working with clinicians
• Experience using HR or workforce management systems.

Skills and Competencies

• Excellent communication and interpersonal skills.
• Strong organisational and time management skills.
• Ability to manage multiple priorities and meet deadlines.
• Excellent problem-solving and conflict-resolution skills.
• High level of discretion and confidentiality.
• Strong IT skills, including Microsoft Office and HR systems.
• Ability to build effective working relationships with managers and staff.

Personal Attributes

• Professional and approachable.
• Empathetic and impartial.
• Proactive and solution focused.
• Resilient under pressure.
• Committed to continuous improvement and learning.
• Able to work independently and collaboratively

Working Conditions

• Office-based within Meon Health Practice with the ability to travel to all sites. training.
• Regular interaction with clinical and non-clinical staff.
• Requirement to maintain strict confidentiality and handle sensitive information appropriately.

General Responsibilities

• Comply with all practice policies and procedures.
• Adhere to health and safety, infection prevention, safeguarding, and information governance requirements.
• Promote equality, diversity, and inclusion in all aspects of work.
• Participate in mandatory training and continuous professional development.

Undertake any other duties appropriate to the role as reasonably requested by the HR Manager.

Job Types: Part-time, Permanent

Work Location: In person

Person Specification

Experience

Essential

• CIPD qualification or equivalent experience
• Experience in an HR Advisor or similar HR generalist role.
• Managing employee relations cases.
• Recruitment and onboarding processes.
• Experience maintaining confidential HR records and systems.
• Excellent communication and interpersonal skills.
• Strong organisational and time management skills.
• Ability to manage multiple priorities and meet deadlines.
• Excellent problem-solving and conflict-resolution skills.
• High level of discretion and confidentiality.
• Strong IT skills, including Microsoft Office and HR systems.
• Ability to build effective working relationships with managers and staff.
• Professional and approachable.
• Empathetic and impartial.
• Proactive and solution focused.
• Resilient under pressure.
• Committed to continuous improvement and learning.
• Able to work independently and collaboratively

Desirable

• Experience working in primary care, GP practices, or the NHS.
• Experience working with clinicians
• Experience using HR or workforce management systems.

Qualifications

Essential

• CIPD qualified to level 3 or 5
• GCSE or equivalent in English and Maths

Employer details

Employer name

Highlands Practice

Address

102 Highlands Road

Fareham

Hampshire

PO15 6JF

United Kingdom

Employer's website

https://www.highlandspractice.com/ (Opens in a new tab)

Job description

Job responsibilities

Please refer to the supporting documents for a full Job Description outlining the core responsibilities of this role.

You will thrive in this position if you have a passion for health promotion, supporting patients to adopt self-care strategies, and influencing positive change within primary care. You will develop professionally by working closely with leadership teams and contributing to service improvement initiatives.

If you feel ready to rise to the challenge and join a growing team of like-minded professionals, we welcome your application.

Please note: Modality Partnership reserves the right to close this vacancy at any time during the advertising period.

Pre-employment Requirements Vaccinations: Mandatory vaccination evidence is required for this role, including Hepatitis B, MMR, and Varicella.

Right to work: Proof of eligibility to work in the UK is required at interview stage.

References: References must be obtained prior to employment, including one from your current or most recent employer.

Employment history: Any employment gaps of six weeks or more must be declared.

Person Specification

Qualifications

Essential

• Registered Nurse qualification with a minimum of two years post-registration experience

Knowledge

Essential

• Knowledge of managing patients with long-term and chronic conditions.
• Understanding of accountability within your own role and the roles of others in Primary Care.
• Knowledge of effective health promotion and preventative care strategies.
• Awareness of local and national health policies and priorities.
• Understanding of the wider health and care system.
• Knowledge of clinical governance principles within Primary Care.
• Understanding of patient group directions and related policies.
• Knowledge of public health principles and population health.
• Ability to recognise factors affecting health within the local community.
• Knowledge of local public health issues and challenges.

Personal Qualities

Essential

• Professional and responsible approach to work.
• Polite, confident, and effective telephone manner.
• Strong team player who works well with others.
• Smart, professional appearance at all times.
• Exercises tact and discretion in all situations.
• Demonstrates initiative and the ability to respond effectively to unforeseen events during a shift.
• Demonstrates flexibility towards new working practices and varying working hours.

Experience

Essential

• At least one year of experience in General Practice or community nursing.
• Experience in nurse-led management of chronic conditions.
• Experience implementing clinical guidelines and protocols.
• Experience in audit activity and quality improvement initiatives.
• Clinical supervision training and experience.

Skills

Essential

• Clinical leadership skills with the ability to support and guide others.
• Clinical skills including cervical cytology, immunisation and vaccination, ear care, and minor surgery.
• Change-management skills with the ability to support patients in making lifestyle changes.
• Strong communication skills, both written and verbal.
• Ability to communicate sensitive or difficult information to patients and their families.
• Negotiation and conflict management skills.
• Ability to provide teaching, supervision, and mentorship in a clinical setting.
• Competent IT skills and confidence using digital systems.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Modality Partnership

Address

Park View Health Partnership

Sidney West Primary Care Centre

Burgess Hill

West Sussex

RH15 8HS

United Kingdom

Employer's website

https://www.modalitypartnership.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

You should refer to the supporting documents for a full JD outlining core responsibilities.

You will thrive if you enjoy a challenge of learning new skills, embracing new technologies including automation, helping patients, managing information efficiently, and enhancing IT skills with MS Word, Outlook, Excel, clinical systems and other systems.

If you are seeking a challenging, rewarding role in a growing, supportive team, wed love to hear from you.

We reserve the right to close this vacancy at any time during the advertising period.

Pre-employment Requirements:

Vaccinations: Mandatory for certain roles and there may be a delay to start dates where they are not provided; we provide guidance and support to manage individual and environmental risks.

Right to work: Proof of UK working eligibility required at interview.

References: Two references required, one of which must be your current/most recent employer and reference checks must cover at least the past three years of employment or training.

Employment history: Please notify us of any employment gaps of 6 weeks or more.

Person Specification

Knowledge

Essential

• Customer service principles and practices
• Basic medical terminology
• Reception protocols and call handling preferred but not essential
• NHS / Clinical systems / MS Office applications
• Previous experience in NHS/general practice preferred but not essential
• Previous call-handling experience preferred but not essential

Personal Qualities

Essential

• Confident, welcoming, professional, and empathetic in approach to all interactions
• Team player with a professional manner and appearance
• Tactful, discreet, and proactive
• Adaptable to taking on new skills and challenges
• Flexible and responsive to new practices and working hours

Skills

Essential

• Customer service orientation
• Excellent communication and interpersonal skills
• Problem-solving and organisational ability
• Tolerance to fast pace working retaining professionalism to be able to support patients appropriately
• Computer literate and adaptable in line with new ways of working Problem-analysis and problem-solving
• Administrative and organisational skills
• Ability to follow policies, practices and protocols

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Modality Partnership

Address

The Ship Street Surgery

Ship Street

EAST GRINSTEAD

West Sussex

RH19 4EE

United Kingdom

Employer's website

https://www.modalitypartnership.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

RESPONSIBILITIES

To provide a friendly, professional and helpful first point of contact for patients and visitors to the Surgery.

• To deal with patients by telephone, face-to-face, email and through the Practice's online triage system.
• To assist patients with appointments, queries and requests and direct them to the appropriate service, clinician or member of the Practice team.
• To undertake a range of reception and administrative duties to support the smooth and effective running of the Practice.
• To process patient information and administrative work accurately and in accordance with Practice protocols.
• To maintain patient confidentiality and comply with information governance and data protection requirements.
• To work collaboratively with both clinical and administrative colleagues.
• To remain calm, professional, helpful and courteous when dealing with patients, including during challenging or difficult interactions.

TASKS

TELEPHONE

1. To log in to the Practice telephony system and respond to telephone calls as quickly and effectively as possible.
2. To deal with, transfer or escalate calls as appropriate, following Practice protocols.
3. To accept, record and transmit information accurately using EMIS, online triage system, generic email and other Practice computer systems.
4. To assist patients with queries, requests and access to appropriate services.
5. To provide a professional, calm and courteous service, including when dealing with challenging or difficult telephone interactions.
6. To maintain confidentiality when discussing patient information over the telephone.
7. To log out of the telephony system at the end of each working session.

RECEPTION

To receive patients and visitors arriving at the Practice in a welcoming, friendly and professional manner.

1. To assist with patient queries and requests or pass messages to the appropriate person.
2. To confidently navigate patient records using EMIS, Docman and other Practice systems in order to assist with patient queries.
3. To make appointments for patients with the appropriate Practice service using EMIS, where required.
4. To assist patients with the Practice's online triage system, including explaining how to access and use the service and directing patients to the appropriate route where required.
5. To handle queries and requests for information or services and ensure that they are dealt with appropriately or transferred to a GP, healthcare professional, member of staff or outside agency in accordance with Practice protocols.
6. To respond appropriately to patient queries received through generic email and other electronic communication channels, ensuring enquiries are dealt with or passed to the appropriate person.
7. To maintain a professional and courteous approach at all times, including when dealing with challenging situations.

ADMINISTRATION

To undertake general administrative duties required for the smooth running of the Practice.

1. To process repeat prescription requests and deal with prescription-related administrative queries in accordance with Practice protocols.
2. To undertake DOCMAN administration, including receiving, scanning, attaching, coding and filing correspondence accurately into the correct patient's medical record and routing correspondence to the appropriate clinician or team.
3. To process incoming hospital letters, clinic correspondence and other clinical documentation, ensuring that information is accurately recorded and reaches the appropriate clinician or member of the Practice team.
4. To undertake general filing and maintain accurate and appropriately organised patient records.
5. To respond to patient emails and electronic enquiries appropriately and within Practice protocols.
6. To undertake administrative work relating to QOF call and recall lists when required.
7. To assist with deductions from the Practice patient list/records in accordance with Practice procedures and guidance.
8. To assist with administrative backlogs and other Practice administrative work as required.
9. To accurately enter, update and maintain patient information using EMIS, Docman, online triage system and other Practice systems.
10. To ensure that all patient information is handled securely and confidentially and in accordance with Practice policies, information governance requirements and data protection legislation.

GENERAL

To assist as required during periods of staff holiday, sickness, increased workload or other operational requirements.

1. To work collaboratively with clinical and administrative colleagues, supporting one another and contributing positively to the wider Practice team.
2. To undertake any other reasonable duties appropriate to the role as requested by the Practice Manager or Partners.
3. To attend and complete Practice training and develop the knowledge and skills required for the role.
4. Full training will be provided on Practice systems, including EMIS, Docman, online triage system and relevant Practice processes and protocols.
5. To follow all Practice policies, procedures and protocols and raise any concerns with the Practice Manager.
6. To maintain a professional, respectful, helpful and courteous approach towards patients, colleagues and other healthcare professionals.
7. To remain calm and professional when dealing with challenging situations and seek assistance from an appropriate colleague where necessary.
8. To contribute to the Practice's commitment to providing safe, compassionate and high-quality care to patients.
9. To maintain confidentiality at all times and not disclose patient or Practice information except in accordance with Practice procedures and relevant legislation.

Person Specification

Skills and Abilities

Essential

• Confident using IT systems, including Microsoft Office, email and computer-based systems.
• Ability and willingness to learn new IT systems and software as they are introduced.
• Good verbal and written communication skills.
• Ability to communicate clearly and professionally with patients, colleagues and healthcare professionals.
• Good organisational skills and ability to prioritise workload.
• Accurate and methodical approach with good attention to detail.
• Ability to remain calm and professional under pressure.
• Ability to deal appropriately with challenging or difficult situations.
• Ability to follow Practice policies, procedures and protocols.
• Ability to work independently and as part of a team.
• Ability to recognise when assistance is required and seek support appropriately.

Desirable

• Experience using EMIS, Docman and Accurx.
• Experience working with electronic patient records.
• Experience of processing electronic correspondence and online patient requests.
• Knowledge of NHS services and Primary Care processes.

Qualifications

Essential

• Good standard of general education.
• Ability to read, write and communicate clearly.
• Willingness to undertake relevant training and learn new systems and procedures.

Desirable

• Qualification or training in administration, customer service, healthcare or a related area.
• Relevant NHS or Primary Care training.

Experience

Essential

• Experience of working in a customer-facing, administrative or service environment.
• Experience of dealing with members of the public in a professional and courteous manner.
• Experience of using computerised systems as part of a working environment.
• Experience of handling confidential or sensitive information.
• Experience of working in a busy environment and managing multiple tasks.

Desirable

• Previous experience in a Primary Care setting, such as a GP Practice, Primary Care Network or other NHS primary care environment.
• Previous experience working in an NHS or healthcare setting.
• Experience using EMIS, Docman, Accurx or other GP Practice systems.
• Experience processing prescriptions or prescription-related queries.
• Experience processing clinical correspondence, scanning, coding and filing documents.
• Experience using an online consultation or triage system.
• Experience undertaking patient recalls, QOF-related administration or patient list administration.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Forge Close Surgery

Address

Forge Close Surgery

Forge Close

Bromley

BR2 7LL

United Kingdom

Employer's website

https://www.forgeclosesurgery.co.uk (Opens in a new tab)

Job description

Job responsibilities

For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert.

If you are an internal applicant there is the option for secondment, all applicants must have the endorsement/support of their line manager prior to application.

If you have a disability that makes submitting this online application difficult and would like assistance, please contact us on [email protected] quoting the vacancy reference number.

Person Specification

EDUCATION, QUALIFICATIONS & TRAINING

Essential

• BSc Dietetics or equivalent
• HPC Registration

Desirable

• British Dietetic Association member
• Documentary evidence of CPD

EXPERIENCE

Essential

• Experience in Dietetic assessment, treatment and care planning
• Experience of oral and enteral nutrition support

Desirable

• Experience of working in a community or acute setting
• Experience of MDT working/communicating with partner health care professionals e.g. Nurses, GPs, pharmacist, SLT

SKILLS, ABILITIES & KNOWLEDGE

Essential

• Working knowledge of commonly used feeds and supplements
• Knowledge and application of anthropometric measures and biochemistry interpretation in dietetic assessment
• Awareness of regulatory bodies (HCPC) and professional bodies (BDA) code of practice and professional guidelines
• Commitment to engage in CPD and dept appraisal system
• Competent user of IT equipment and basic software (email, RIO)
• To be able to communicate clearly and concisely to both staff and patients
• Ability to work well independently and as part of a team
• Ability to prioritise and manage own caseload and time
• Ability to work well under pressure

Desirable

• Knowledge and understanding of clinical governance and evidence based practice
• Ability to plan and deliver training sessions to health care professionals
• Demonstrates initiative and the ability to develop professionally

SPECIAL CIRCUMSTANCES

Essential

• Ability to travel cross-site if required

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Buckinghamshire Healthcare NHS Trust

Address

stoke mandeville Hospital

mandeville road

Aylesbury

HP21 8BD

United Kingdom

Employer's website

https://careers.buckshealthcare.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

GP and Health Assessment Doctor Wessex Hospital | Fixed Term | Part Time | Up to £96,395 per annum pro rata dependant on experience (plus paid indemnity for your work with Nuffield Health) 16 hours per week If you are a GMC registered GP seeking to expand your career portfolio with more time to deliver quality care to your patients, this could be the opportunity for you. We are the largest Healthcare Charity in the UK, so join us as at our Fitness & wellbeing Centre / Hospital and play your part in building a healthier nation. Why become a GP at Nuffield Health? As a GP and Health Assessment Doctor at Nuffield Health, you will benefit from more time getting to know your patients as people whilst carrying out thorough health assessments and private GP consultations. You will have time to pay attention to the little things that really count, in a low-stress, patient-focused environment. We will maximise your time to focus on providing first class preventative and primary care to your patient, and underpin your precious time with protected administration time, along with a commitment to protected learning time. Whether you are seeking full time or part time hours, we make sure that everything is wrapped up between 9am - 6pm to help with a healthy work-life balance. Your role at Nuffield Health Working alongside our experienced Health and Wellbeing Physiologists, you will deliver a variety of face to face Health Assessments and GP consultations, with a focus on wellbeing. No quotas or unrealistic targets - just great care. You will utilise our user-friendly platforms and benefit from enhanced pathways whilst having access to our state-of-the-art clinics and a national network of hospitals. As a GP and Health Assessment Doctor, you will be

Person Specification

Qualifications

Essential

• On the GMC register, on the GP register and have a licence to practice

Experience

Essential

• After qualifying as a GP you must have completed 6 months GP experience of 6 sessions per week in the UK with knowledge of UK care pathways. The 6 months GP experience must be in a traditional GP setting (NHS GP surgery). Any other work including out of hours work will not be counted.
• In the last 6 months you must have been doing a minimum of 4 sessions per week as a GP
• Competent in a range of health screening services, such as smear tests, breast examinations and venepuncture, as well interpreting results and ECGs.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Nuffield Health

Address

Winchester Road

Eastleigh

SO53 2DW

United Kingdom

Employer's website

https://www.nuffieldhealthcareers.com (Opens in a new tab)

Job description

Job responsibilities

Duties and Responsibilities

Provide autonomous assessment, diagnosis and management of patients presenting with urgent, acute and undifferentiated health needs. Develop treatment plans, initiate appropriate interventions, manage clinical risk and ensure safe referral or escalation when required.

Home Visiting and Community-Based Care

Undertake home visits for patients unable to attend practice, delivering comprehensive clinical assessment and treatment in community settings. Support care closer to home and help prevent unnecessary hospital admissions where clinically appropriate.

Same-Day Access, Triage and Clinical Prioritisation

Provide timely same-day care through face-to-face, telephone and remote consultations. Assess urgency, prioritise patients according to clinical need and contribute to effective patient navigation across services.

Communication and Multidisciplinary Working

Work collaboratively with GPs, nurses, pharmacists, community teams and other healthcare professionals to deliver coordinated, patient-centred care. Communicate clearly with patients, carers and colleagues to support informed decision-making.

Delivering a Quality Service and Clinical Governance

Maintain high standards of clinical practice through accurate record keeping, evidence-based care, patient safety activities, audit and quality improvement initiatives. Contribute to the ongoing development of urgent care pathways and services.

Professional Practice and Development

Maintain professional registration and continuing professional development requirements. Participate in clinical supervision, reflective practice and learning activities to support the delivery of high-quality urgent care services.

Information Governance

Ensure accurate use of clinical systems and maintain confidentiality in line with information governance and data protection requirements, supporting safe and effective patient care.

Health, Safety, Infection Prevention and Equality

Work in accordance with organisational policies relating to health and safety, lone working, infection prevention and safeguarding. Promote equality, diversity and inclusion, ensuring equitable access to care for all patients.

Person Specification

Additional Criteria

Essential

• Clinical knowledge
• Strong knowledge of acute illness, clinical deterioration and urgent presentations.
• Knowledge of structured history taking, physical examination and differential diagnosis.
• Understanding of clinical risk, red flags, escalation and safety-netting.
• Understanding of professional accountability, scope of practice and the limits of competence.
• Knowledge of safeguarding adults and children, mental capacity and consent.
• Understanding of evidence-based practice and the use of current clinical guidance
• Clinical and professional skills
• Able to undertake autonomous clinical assessment and examination.
• Able to formulate differential diagnoses and appropriate management plans.
• Able to recognise deterioration and initiate appropriate emergency or urgent escalation.
• Able to work safely and confidently as a lone practitioner in patients' homes.
• Able to prioritise workload and manage competing clinical demands.
• Excellent verbal and written communication skills.
• Able to communicate risk, uncertainty and complex information clearly to patients, carers and colleagues.
• Able to work effectively within a multidisciplinary team while retaining professional autonomy.
• Accurate and timely clinical record keeping and effective use of digital clinical systems.
• Personal Attributes
• Self-directed, accountable and professionally curious.
• Calm and effective clinical decision-maker in situations of uncertainty or pressure.
• Able to recognise and communicate own limitations appropriately.
• Flexible and responsive to changing service and patient need.
• Commitment to compassionate, person-centred care.
• Positive team contributor with a commitment to shared learning and improvement.
• Other requirements
• Full UK driving licence and access to suitable transport for business use, subject to reasonable adjustments where applicable.
• Ability and willingness to work across practice sites and undertake home visits.

Desirable

• Clinical Knowledge
• Knowledge of general practice systems, pathways and the wider primary/community care environment.
• Knowledge of frailty, multimorbidity and complex community assessment.
• Knowledge of medicines optimisation and prescribing in primary care.
• Knowledge of clinical governance, patient safety and quality improvement in primary care.
• Clinical and professional skills
• Independent prescribing and medicines-management skills.
• Ability to provide clinical advice, case discussion or debrief to colleagues.
• Clinical supervision and competency-assessment skills.
• Audit, service evaluation or quality-improvement skills.
• Teaching and facilitation skills.
• Personal attributes
• Interest in developing urgent and community-based care within general practice.
• Ability to contribute to service redesign, clinical pathways or wider organisational learning.

Experience

Essential

• Substantial post-registration clinical experience.
• Demonstrable experience of autonomous assessment and clinical decision-making.
• Significant experience assessing acutely unwell, undifferentiated or deteriorating patients.
• Experience of working independently in community, ambulance, urgent, emergency or comparable clinical settings.
• Experience of making safe decisions about treatment, referral, escalation and disposition

Desirable

• Previous general practice or primary care experience.
• Urgent treatment centre, same-day emergency care, community urgent response or equivalent experience.
• Home-visiting experience within primary or community care.
• Experience working as an independent prescriber.
• Experience supporting or supervising other clinicians.
• Experience contributing to audit, quality improvement, clinical governance or pathway development.

Qualifications

Essential

• Registered Paramedic with the HCPC, Registered Nurse with the NMC, or another appropriately registered healthcare professional with directly relevant urgent-care experience.
• Evidence of continuing professional development relevant to acute and urgent clinical practice
• Clinical knowledge
• Strong knowledge of acute illness, clinical deterioration and urgent presentations.
• Knowledge of structured history taking, physical examination and differential diagnosis.
• Understanding of clinical risk, red flags, escalation and safety-netting.
• Understanding of professional accountability, scope of practice and the limits of competence.
• Knowledge of safeguarding adults and children, mental capacity and consent.
• Understanding of evidence-based practice and the use of current clinical guidance
• Clinical and professional skills
• Able to undertake autonomous clinical assessment and examination.
• Able to formulate differential diagnoses and appropriate management plans.
• Able to recognise deterioration and initiate appropriate emergency or urgent escalation.
• Able to work safely and confidently as a lone practitioner in patients' homes.
• Able to prioritise workload and manage competing clinical demands.
• Excellent verbal and written communication skills.
• Able to communicate risk, uncertainty and complex information clearly to patients, carers and colleagues.
• Able to work effectively within a multidisciplinary team while retaining professional autonomy.
• Accurate and timely clinical record keeping and effective use of digital clinical systems.
• Personal Attributes
• Self-directed, accountable and professionally curious.
• Calm and effective clinical decision-maker in situations of uncertainty or pressure.
• Able to recognise and communicate own limitations appropriately.
• Flexible and responsive to changing service and patient need.
• Commitment to compassionate, person-centred care.
• Positive team contributor with a commitment to shared learning and improvement.
• Other requirements
• Full UK driving licence and access to suitable transport for business use, subject to reasonable adjustments where applicable.
• Ability and willingness to work across practice sites and undertake home visits.

Desirable

• Independent / non-medical prescribing qualification.
• Postgraduate study at Level 7 in urgent care, minor illness, clinical assessment or a related field.
• MSc Advanced Clinical Practice or equivalent advanced-practice qualification.
• Clinical supervision, mentorship or teaching qualification.
• Previous general practice or primary care experience.
• Urgent treatment centre, same-day emergency care, community urgent response or equivalent experience.
• Home-visiting experience within primary or community care.
• Experience working as an independent prescriber.
• Experience supporting or supervising other clinicians.
• Experience contributing to audit, quality improvement, clinical governance or pathway development.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Holderness Health

Address

Church View Surgery

5 Market Hill House

Hedon

HU12 8JE

United Kingdom

Employer's website

https://www.holdernesshealth.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

To assist in and perform routine tasks related to patient care, as directed by senior nursing staff and GPs. Duties to include;

LTCs

Urinalysis

ECGs

Peak flow readings

24 hr BP

Venepuncture

Blood pressure measurements

Diabetic Foot checks

Chaperoning and assisting patients where appropriate who are being examined by another clinician

Requesting basic pathology tests, for example urine culture, swabs

Following agreed clinical protocols with referral to senior nurses or GPs as appropriate

Processing and management of laboratory samples requested by GPs/nurses

Vaccine/cold chain storage, monitoring and recording

Surgical equipment and vaccine re-stocking and stock rotation

Clearing and re-stocking consulting rooms

Preparing and maintaining environments and equipment before, during and after patient care interventions.

Assisting in the assessment and surveillance of patients health and well-being

Helping to raise awareness of health and well-being and how it can be promoted

Assisting with the collection and collation of data on needs related to health and well-being

Any other duties within skill set that may be required

Person Specification

Qualifications

Essential

• Maths & English GCSE grade 9-4

Experience

Essential

• HCA experience is essential
• Able to perform all duties in the job description is essential.

Desirable

• Experience of working in a GP practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Ferryhill & Chilton Medical Practice

Address

The Surgery

Durham Road

Ferryhill

County Durham

DL17 8JJ

United Kingdom

Employer's website

http://www.ferryhillandchilton.nhs.uk/welcome,38155.htm (Opens in a new tab)

Job description

Job responsibilities

Job Summary (Receptionist / Care Navigator)

An exciting opportunity has arisen to join the reception and care navigation team at Dunsville Medical Centre, Doncaster.

You will provide face-to-face and telephone support to our patients, working alongside our friendly reception, administrative and clinical teams to ensure patients receive the best possible experience. The ideal candidate will have a wider knowledge (or happy to learn) of general practice and the associated administrative roles.

We would like applicants to use NHS jobs to apply however you maycontact the practice for an informal conversation if you require more information.

Main Duties of the Job

The primary responsibilities of this role include:

• Providing care navigation, including assisting patients to access the most appropriate service.
• Booking appointments, managing triage requests and guiding patients through practice processes.
• Processing repeat prescription requests and handling general patient enquiries.
• Carrying out general office and administrative duties, including filing, photocopying, scanning and dealing with incoming correspondence.
• Supporting the wider reception and clinical team to ensure smooth day-to-day running of the practice.

About the Organisation

Dunsville Medical Centre is a long established, busy GP practice providing high quality care to our local community. Our team works hard to maintain excellent patient service, whilst supporting one another in a positive, friendly, and collaborative working environment.

We place strong emphasis on staff wellbeing, teamwork and professional support, ensuring every team member feels valued and able to contribute to the smooth running of the practice.

Interested?

We welcome applications from individuals with strong communication skills, excellent customer service experience, and the ability to remain organised in a busy environment. Prior GP experience would be beneficial.

For an informal discussion or to find out more about the role, please contact the surgery https://dunsvillemedicalcentre.nhs.uk/

Person Specification

Experience

Essential

• Good IT literacy including email, data entry and use of computer systems
• Experience working in a customer-facing role
• Experience working in a busy environment with competing demands
• Ability to communicate clearly and professionally by telephone and face-to-face

Desirable

• Experience in a healthcare reception role
• Experience of SystmOne or similar clinical system
• Experience handling confidential or sensitive information
• Experience dealing with challenging, upset or distressed members of the public
• Experience communicating with vulnerable individuals in a professional and compassionate manner
• Experience resolving difficult situations whilst remaining calm, courteous and professional
• Experience prioritising multiple tasks whilst maintaining accuracy and attention to detail

Qualifications

Essential

• Good general standard of education
• Good standard of IT literacy

Desirable

• GCSE English and Maths (Grade C/4 or above) or equivalent

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Dunsville Medical Centre

Address

Dunsville Health Centre

High Street

Dunsville

Doncaster

South Yorkshire

DN7 4BY

United Kingdom

Employer's website

https://dunsvillemedicalcentre.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The following are the core responsibilities of the Healthcare Assistant in delivering health services. There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels:

a. Consult with patients and their families to undertake assessments of patient need

b. Deliver and assist clinical staff in the provision of treatment, preventative care, health promotion, long-term condition management and patient education

c. Be an integral part of the general practice team

d. Provide clinical support to registered nurses and other healthcare professionals within the organisation

e. Deliver basic clinical care interventions under supervision, supporting continuity of care and patient safety initiatives

f. Act as a chaperone as required

g. Ensure specimens are recorded and ready for onward transportation

h. Provide support during minor operations as required

i. Ensure clinical waste is removed from clinical areas and sharps bins replaced in accordance with the organisations IPC Policy

j. Work within national and local protocols where these exist

k. Be aware of your duties and responsibilities regarding current legislation and adhere to practice policies and procedures on safeguarding adults and safeguarding children

l. Recognise the boundaries of your practice and know when and to whom patients should be referred

m. Support in the delivery of enhanced services and other service requirements

n. Support the administrative team on an as-required basis

o. Undertake all mandatory training and induction programmes

p. Contribute to and embrace the spectrum of clinical governance

q. Maintain a clean, tidy, effective working area at all times

Person Specification

Qualifications

Essential

• Has completed the Care Certificate or equivalent qualification
• There may need to be proof of any courses or training qualifications commensurate with the post
• Certificate of venepuncture
• GCSE grade A to C in English and Maths
• Qualified to NVQ level 2 in Health and Social Care

Desirable

• Has worked in a primary care environment
• Understanding of infection prevention and control measures

Experience

Essential

• Experience of working with the general public
• Experience of working in a healthcare setting

Desirable

• Has worked in a primary care environment
• Understanding of infection prevention and control measures

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Crondall New Surgery

Address

Redlands Lane

Crondall

Farnham

Surrey

GU10 5RF

United Kingdom

Employer's website

https://www.crondallnewsurgery.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Description

As Lead Practice Nurse, you will provide clinical and professional leadership to the nursing team, including Practice Nurses and HCAs, while continuing to deliver high-quality patient care. You will support the development of the nursing service, promote evidence-based practice and ensure appropriate clinical standards, governance and processes are maintained.

• Provide clinical leadership, supervision and support to the nursing team.

• Support staff development, competency assessment, appraisals, training and professional development.

• Coordinate the nursing team rota and clinical cover to support safe and effective service delivery.

• Deliver clinical care including long-term condition management, health promotion, preventative care, immunisations, screening and treatment room services.

• Support the management of patients with complex and long-term conditions, including older, frail and housebound patients.

• Act as a point of support for complex clinical queries, using professional judgement and escalating appropriately.

• Lead and support Infection Prevention and Control (IPC), including relevant audits, risk assessments and staff training.

• Develop, review and implement nursing protocols, policies and procedures in conjunction with the GP Partners and Practice Management Team.

• Support clinical audit, quality improvement and the review of significant and near-miss events, contributing to appropriate learning and service improvement.

• Monitor clinical practice and respond appropriately to national guidance, legislation and local priorities.

• Support the practice in maintaining appropriate CQC, NHS and professional standards.

• Work collaboratively with GPs, HCAs and the wider multidisciplinary team to provide coordinated patient care.

• Lead and support the implementation of changes within the nursing team to improve patient care and service delivery.

• Promote shared learning and act as a positive clinical role model within the practice.

In addition to the leadership responsibilities of the role, the Lead Practice Nurse will remain actively involved in the delivery of patient care. This will include clinical assessments, treatment, chronic disease management, preventative care and other general practice nursing duties appropriate to their scope of practice.

The successful candidate will be an experienced Practice Nurse who can work autonomously, demonstrate sound clinical judgement and confidently lead and support colleagues. They will contribute positively to the continued development of the nursing service and maintain a strong focus on safe, effective and patient-centred care.

This job description is not exhaustive. The post holder may be required to undertake other duties appropriate to the role and level of responsibility.

Person Specification

Qualifications

Essential

• Registered Nurse with current registration with the Nursing and Midwifery Council (NMC).
• Relevant experience and training in general practice nursing.
• Evidence of continuing professional development relevant to the role.
• Current training/competence in Infection Prevention and Control.

Desirable

• Independent Nurse Prescriber qualification.
• Family Planning/contraception qualification.
• Mentor, teaching or practice assessor qualification.
• Postgraduate qualification in a relevant area, such as Chronic Disease Management, Primary Care or Advanced Practice.
• Relevant leadership or management qualification.

Experience

Essential

• Significant experience working as a Practice Nurse within primary care.
• Experience of providing clinical leadership and supporting or leading a nursing team.
• Experience of working autonomously and managing a varied clinical workload.
• Experience of chronic disease management and preventative healthcare.
• Experience of Infection Prevention and Control within a healthcare setting.
• Experience of managing and coordinating care for older, frail and housebound patients.
• Experience of supporting staff development, training or competency assessment.
• Experience of clinical audit, quality improvement or service development.
• Experience of working collaboratively within a multidisciplinary team.

Desirable

• Experience of leading or implementing quality improvement initiatives.
• Experience of developing or reviewing clinical policies, protocols or procedures.
• Experience of clinical risk management and significant/near-miss event review.
• Experience of supporting CQC or other regulatory requirements.
• Experience of managing nursing rotas or clinical resources.

Clinical Knowledge and Skills

Essential

• Broad knowledge and experience of general practice nursing, including wound care, minor procedures, ECGs and routine clinical assessment.
• Competence in cervical screening, contraception/family planning and women's health appropriate to training and scope of practice.
• Competence in routine, childhood and travel immunisations.
• Experience in chronic disease management and health promotion.
• Understanding and experience of Infection Prevention and Control.
• Understanding of evidence-based practice and current primary care guidance.
• Understanding of Patient Group Directions (PGDs) and relevant clinical policies.
• Ability to maintain accurate, contemporaneous and confidential clinical records.
• Ability to work safely within own scope of practice and recognise when referral or escalation to a GP or other clinician is required.
• Ability to assess, manage and appropriately escalate clinical risk.
• Ability to prioritise and manage a busy clinical workload effectively.
• Excellent written and verbal communication skills.
• Ability to work effectively both autonomously and as part of a multidisciplinary team.
• Strong interpersonal, problem-solving and decision-making skills.
• Ability to support and guide colleagues and act as a clinical role model.
• Ability to follow, implement and contribute to the development of clinical policies and procedures.

Desirable

• Knowledge of local public health priorities and health inequalities.
• Knowledge of health promotion and preventative healthcare strategies.
• Experience of leading clinical audits and using findings to improve practice.
• Experience of clinical risk assessment and management.
• Understanding of QOF, enhanced services and other primary care contractual requirements.
• Experience of spirometry and respiratory assessment.
• Experience of developing or delivering staff training and shared learning.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Martlesham Heath Surgery

Address

Martlesham Heath Surgery

23 The Square

Martlesham Heath

Ipswich

IP5 3SL

United Kingdom

Employer's website

https://www.mhdoctors.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

The post-holder is a Dispenser and is an integral part of the general practice team, working within their professional boundaries.

This role will work under the supervision of the Dispensary Manager to ensure the safe, accurate and timely supply of prescribed medication to patients, and to provide administrative support to the clinicians.

The Dispenser will support the practice clinical teams with queries regarding medication from patients.

The Dispenser will support the Dispensary Manager in ensuring a high level of service is delivered at all times while supporting the multi-disciplinary team in line with the strategic objectives of the organisation.

The Dispenser will complete audits regarding patient safety in the prescribing of medication and present the information for sharing with the clinical team.

The core responsibilities of the Dispenser in delivering health services.

a. Be responsible for checking all medicines dispensed to promote safe dispensing processes

a. Support with national prescribing policies and guidance within GP practices and care homes. This will be achieved through undertaking clinical audits (e.g., use of antibiotics), supporting quality improvement measures

b. Collect prescription charges in accordance with dispensary protocol

c. Ensure controlled drugs are maintained in accordance with practice policy

d. Ensure the safe disposal of returned and/or out of date medicine and working with the multi-disciplinary team to ensure efficient medicines optimisation, including implementing efficient ordering and return processes, and reducing wastage

e. Receive and store supplies in accordance with current policy, ensuring the cold chain is maintained

f. Ensure all repeat prescriptions are processed within the allotted timeframe

g. Provide support on the legal, safe and secure handling of medicines, including the implementation of the Electronic Prescription Service (EPS)

h. Process prescription requests via all means of communications

i. Provide patients with advice regarding all prescription matters

j. Process multi-compartment compliance aids (Dosette box)

k. Assist the Dispensary Manager in the preparation of monthly returns

l. Always maintain accurate records, including appropriate coding entries

m. Support initiatives for antimicrobial stewardship to reduce inappropriate

antibiotic prescribing

n. Assist in the delivery of medicines optimisation and management incentive

schemes and patient safety audits

o. Supervise practice reception teams in sorting and streaming general prescription requests, so as to allow GPs to review the more clinically complex request

p. Be aware of duties and responsibilities regarding current legislation and adhere to practice policies and procedures on Safeguarding Adults and Safeguarding Children

q. Be an integral part of the general practice team

r. Demonstrate initiative and be creative in finding solutions to problems

s. Support in the management of patient complaints when requested to do so and participate in the identification of any necessary learning brought about through incidents and near-miss events

t. Be aware of guidance to ensure that the dispensary conforms to regulatory guidance

u. Undertake stock-takes in accordance with guidance

v. Undertake all mandatory training and induction programmes

w. Contribute to and embrace the spectrum of clinical governance

x. Attend a formal appraisal with their manager at least every 12 months. Once a performance/training objective has been set, progress will be reviewed on a regular basis so that new objectives can be agreed

y. Contribute to public health campaigns (e.g., flu clinics)

z. Maintain a clean, tidy, effective working area at all times

There may be, on occasion, a requirement to carry out other tasks, this will be dependent upon factors such as workload and staffing levels

Person Specification

Experience

Essential

• Experience of working in a dispensary
• Experience of working with the general public and patients

Desirable

• Experience of working in a primary care setting

Qualifications

Essential

• Qualified Dispenser (NVQ Level 2)
• GCSE (or equivalent) English and Maths at Grade C (4) or above

Knowledge and Skills

Essential

• Ability to communicate information effectively with people at all levels by telephone, email and face to face
• Demonstrate personal accountability, emotional resilience and work well under pressure
• Ability to record accurate clinical notes
• Understanding of safeguarding adults and children

Desirable

• Good clinical system IT knowledge

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Crondall New Surgery

Address

Redlands Lane

Crondall

Farnham

Surrey

GU10 5RF

United Kingdom

Employer's website

https://www.crondallnewsurgery.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

As a Care Coordinator, you will:

• Assisting patients by directing patients to the most appropriate clinician or service.
• Dealing with appointment, home visit and telephone requests. Booking, amending, and cancelling patient appointments.
• Contacting patients to arrange annual health and wellbeing reviews, particularly for those with long-term conditions and patients who are housebound.
• Providing day-to-day administrative support, including processing letters, updating patient records, responding to patient enquiries and helping out on Reception when required.
• Encouraging patients who have missed their cancer screening appointments to attend by contacting them and helping arrange appointments.
• Arranging referrals to hospitals and community services, keeping track of their progress and following up where necessary.
• Supporting our vaccination programmes, including coordinating COVID-19 vaccinations for housebound patients and assisting with vaccine clinics when needed.
• Keeping patient records accurate, up to date and confidential using the practice clinical system.
• Speaking with eligible patients about NHS Weight Management Programmes and helping them access the right support.
• Working closely with GPs, nurses, the wider practice team and external healthcare providers to deliver joined-up, patient-centred care.
• Chasing referral appointments, reports and outcomes to help ensure patients receive the care they need without unnecessary delays.
• Following all NHS guidance, practice policies and information governance requirements to ensure safe and effective working.

Additional Information:The post holder will be expected to carry out all duties in accordance with relevant legislation, NHS guidance, practice policies and professional codes of conduct.This job description provides an overview of the role and key responsibilities. The successful candidate may be required to undertake other duties, in line with the needs of the practice.

Person Specification

Experience

Essential

• We are looking for someone who has:
• Excellent communication and interpersonal skills.
• Strong organisational and time management skills.
• The ability to build positive relationships with patients and healthcare professionals.
• Confidence using IT systems and electronic patient records.
• The ability to remain calm and professional in a busy primary care environment.

Desirable

• Experience working within Primary Care, General Practice, the NHS, or another healthcare setting.
• Knowledge of NHS referral pathways and care coordination.
• EMIS Web experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Lyndhurst Surgery

Address

The Lyndhurst Surgery

53 Lyndhurst Drive

London

E10 6JB

United Kingdom

Employer's website

http://www.thelyndhurstsurgery.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Purpose of the role

To provide high quality, patient centred primary medical care to the practice population, working within the practice team to deliver safe, effective and accessible services. The post holder will share responsibility for the day to day clinical work of the practice, including helping to meet demand for urgent same-day appointments and supporting continuity of care.

Clinical responsibilities

Provide consultations to patients attending the surgery, by telephone, online and on home visits as clinically appropriate.

Take a share of duty doctor and same-day urgent access sessions, triaging and managing acute presentations safely.

Assess, diagnose and treat patients across the full range of general practice, making appropriate referrals to secondary care and other services.

Prescribe safely and cost effectively in line with practice and ICB formulary guidance, and contribute to medicines optimisation and repeat prescribing.

Review and action investigation results, clinical correspondence and documents in a timely way.

Contribute to the ongoing management of patients with long term conditions and to delivery of the Quality and Outcomes Framework and local and enhanced services.

Maintain accurate, contemporaneous and coded records using EMIS Web

Recognise and act on safeguarding concerns for children and adults at risk in line with practice policy and statutory duties.

Professional and organisational responsibilities

Work within your professional competence and the standards of Good Medical Practice, maintaining GMC registration, a National Performers List inclusion and appropriate indemnity.

Keep up to date through continuing professional development and complete annual appraisal and revalidation.

Take part in practice meetings, clinical governance, significant event analysis, audit and quality improvement.

Support the practice in meeting its contractual, regulatory (CQC) and information governance obligations.

General duties

Maintain strict confidentiality and comply with data protection and information governance requirements at all times.

Work in accordance with practice policies including health and safety, equality and diversity, and infection prevention and control.

Treat patients and colleagues with dignity and respect, and promote an inclusive and supportive working environment.

This job description is not exhaustive and may be reviewed and amended, in discussion with the post holder, to reflect the changing needs of the practice

Person Specification

Qualifications

Essential

• Qualifications and registration (Essential) Qualified GP with full registration and a licence to practise with the General Medical Council (GMC). Inclusion on the National Medical Performers List (or eligible and able to join before commencing). MRCGP or equivalent / on the GP Register. Eligible to work in the UK and able to provide evidence of right to work. Satisfactory enhanced DBS check and appropriate medical indemnity. Experience and knowledge Essential: experience of working in UK general practice, including acute and urgent presentations across all ages. Essential: sound knowledge of current clinical guidelines, evidence based practice and safe, cost effective prescribing. Essential: understanding of safeguarding responsibilities for children and adults. Desirable: experience with EMIS Web Desirable: interest or experience in a specific clinical area relevant to the practice [e.g. women's health, minor surgery, diabetes, mental health]. Desirable: experience of teaching, mentoring or supervising learners. Skills and personal qualities (Essential) Excellent clinical assessment, decision making and consultation skills. Strong communication and interpersonal skills with patients, families and colleagues. Good organisational skills and the ability to manage a busy and varied workload safely. A collaborative, team oriented approach and willingness to contribute to the wider practice and PCN. Commitment to continuing professional development, quality improvement and reflective practice. Flexibility and a positive, patient centred attitude.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

ALL SAINTS SURGERY

Address

ALL SAINTS ROAD

BURTON ON TRENT

STAFFORDSHIRE

DE14 3LS

United Kingdom

Employer's website

https://www.allsaintssurgery.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Full Vacancy details can be found on the attached Job Description/Person Specification. Please refer to your suitability to the post in your supporting information from the role requirements or person specification.

#caretojoinus

Person Specification

Qualifications and Training

Essential

• Qualified Registered Nurse level 1
• Evidence of continuing professional development

Desirable

• Diabetes course
• Palliative and End of life care experience
• Practice supervisor /assessor
• Experience of complex wound care
• Catheter management
• Experience of continuing health care assessments
• Previous community experience

Knowledge and experience

Essential

• Proven relevant experience in a range of clinical skills including complex and specialist skills
• Relevant I.T. knowledge/experience
• Awareness of safeguarding adults and children
• Awareness of resource management
• Holistic client assessment using an identified model of care
• Utilising specialist knowledge across a wide range of work procedures and practices underpinned by theoretical knowledge
• Ability to make sound clinical judgements and decisions in response to complex or crisis situations
• Awareness of mental capacity act
• Maintain timely and accurate written records
• Manage/prioritise a caseload, demonstrating appropriate delegation

Desirable

• Health and Safety awareness
• Equality and diversity awareness
• Understands clinical governance
• Awareness of local and government agendas

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Torbay and South Devon NHS Foundation Trust

Address

Sherbourne House

Kingsteignton Road

Newton Abbot

TQ12 5PF

United Kingdom

Employer's website

https://www.torbayandsouthdevon.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

Job Summary

• Provide assessment, treatment, screening, health education services and advice, working in accordance with the NMC Code of Conduct;
• Provide nursing treatments to patients independently or in participation with nurse colleagues and General Practitioners with reference to agreed protocols and guidelines;
• Provide general and specific health screenings to the patients with referral to General Practitioners or other health professionals as necessary.

Person Specification

Experience

Essential

• Experience of working in Primary Care

Desirable

• Experience of working in a GP Practice
• Experience of working with SystmOne

Qualifications

Essential

• RGN

Desirable

• Qualified in Chronic Disease Management
• Qualified in cervical cytology
• Qualified to perform ear syringing
• Qualified to perform immunisations

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

New Southgate Surgery

Address

Buxton Place

Leeds Road

Wakefield

West Yorkshire

WF1 3JQ

United Kingdom

Employer's website

https://www.newsouthgatesurgery.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

• Make professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation
• Screen patients for disease risk factors and early signs of illness
• Cover all the clinical management of the patients in surgery as appropriate including initiating investigations, reviewing results, making referrals to secondary care or to other providers as appropriate
• Develop care and treatment plans in consultation with patients and in line with current Practice disease management protocols as well wider guidance such as that from NICE
• Assessing the health care needs of patients with undifferentiated and undiagnosed problems.
• Check, read and interpret pathological results for patients
• Ensure appropriate follow up of patients
• Record clear and contemporaneous computerised consultation notes to agreed standards
• Ensure that practice clinical database is updated promptly and accurately with information relating to patient records, as required for clinical accuracy and for practice recording requirements under QOF and enhanced services.
• Appropriate use of read codes.
• Compile and issue computer-generated acute and repeat prescriptions avoiding hand-written prescriptions.
• Prescribe appropriately and in accordance with the Practice prescribing formulary, NICE guidance and Good Prescribing Practice (as defined by British National Formulary guidance)
• Work with and provide support for other members of the primary health care team.

Person Specification

Qualifications

Essential

• Applicants must have current UK professional registration. For further information please see NHS Careers website
• The applicant must be a qualified GP with full GMC registration licence to practice, on a performers list and have a UK drivers licence Newly qualified GP (no more than 2 years qualified) with no previous substantive post
• This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Desirable

• Understanding of policy developments related to the delivery of primary care services including General Practice, the GMS contract, Clinical Governance, Network Contract DES, and Quality & Outcomes Framework Knowledge of the health needs of the surgery population Eligibility for minor surgery, CHS, obstetrics, family planning accreditation

Experience

Essential

• Experience with using EMIS
• Experience of NHS general practice
• Experience of using electronic clinical patient records
• Experience of medicines management
• Experience of CCG initiatives
• Experience of QOF and clinical audit
• Experience of working in a primary care environment

Desirable

• Understanding of policy developments related to the delivery of primary care services including General Practice, the GMS contract, Clinical Governance

Qualifications

Essential

• Applicants must have current UK professional registration. For further information please see NHS Careers website
• The applicant must be a qualified GP with full GMC registration licence to practice, on a performers list and have a UK drivers licence Newly qualified GP (no more than 2 years qualified) with no previous substantive post
• This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Desirable

• Understanding of policy developments related to the delivery of primary care services including General Practice, the GMS contract, Clinical Governance, Network Contract DES, and Quality & Outcomes Framework Knowledge of the health needs of the surgery population Eligibility for minor surgery, CHS, obstetrics, family planning accreditation

UK Registration

Essential

• Applicants must have current UK professional registration. For further information please see NHS Careers website.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Northumberland House Surgery

Address

Hume Street

Kidderminster

Worcestershire

DY11 6SF

United Kingdom

Employer's website

https://www.northumberlandhousesurgery.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

While providing a professional, respectful and efficient call handling and face-to-face service, our Senior Care Coordinators play a key role in helping patients access the right support at the right time. The role requires an experienced individual who can confidently manage a wide range of patient needs, including more complex queries, while supporting the wider Care Coordination team.

The Senior Care Coordinator will use their knowledge, experience and professional judgement to provide advice and guidance to patients and colleagues, signposting and coordinating patients with the most appropriate clinician or service both within and outside the practice.

The post holder will work closely with clinical and non-clinical teams, taking ownership of delegated responsibilities, supporting colleagues and contributing to the effective day-to-day running and continued development of the Care Coordination function.

Below highlights areas of daily duties:

• Provide a professional and efficient first point of contact for patients, visitors and healthcare professionals.

• Deal confidently with general and complex enquiries, explaining practice protocols and procedures clearly.

• Book, cancel and rearrange appointments, using knowledge of available services and clinical pathways to ensure patients are directed appropriately.

• Provide advice, information and appropriate signposting to patients and carers.

• Support colleagues with more complex queries and assist with appropriate escalation where required.

• Maintain accurate patient records and uphold confidentiality and data protection requirements.

• Support the team in managing periods of high demand and prioritising workload appropriately.

• Coordinate patient care and follow-up, ensuring actions are completed appropriately and within expected timescales.

• Work closely with GPs, nurses, clinicians and the wider multidisciplinary team to support effective patient pathways.

• Manage more complex or sensitive patient queries using appropriate judgement and escalate concerns where necessary.

• Support the Clinical Hub and wider practice teams in ensuring patient requests are directed to the most appropriate service.

• Identify and address issues that may affect patient care, escalating to clinical or management colleagues when appropriate.

• Maintain effective communication between patients, clinicians and external services.

• Undertake a range of administrative and medical secretary duties, including correspondence, referrals, records and follow-up actions.

• Process referrals and support timely communication with other healthcare providers.

• Maintain accurate electronic and physical records and ensure information is appropriately recorded and accessible.

• Assist with routine and ad-hoc reporting and provide information to support service monitoring and improvement.

• Support the smooth running of practice systems and processes.

• Process prescription requests in accordance with practice procedures.

• Deal confidently with prescription queries and resolve issues where appropriate, escalating to the relevant clinician when required.

• Communicate effectively with patients, clinicians, pharmacies and other healthcare professionals.

• Support colleagues with prescription-related queries and promote consistent working practices.

• Provide day-to-day support, advice and guidance to Care Coordinators, sharing knowledge and experience.

• Act as a point of reference for colleagues when dealing with more complex queries or situations.

• Support the effective allocation and prioritisation of workload within the Care Coordination function.

• Identify opportunities to improve processes, patient experience and team efficiency.

• Take ownership of delegated areas of responsibility and ensure actions are followed through.

• Contribute to team meetings, service development and practice improvement initiatives.

• Work collaboratively with clinical and management teams and contribute positively to the wider practice environment.

The successful applicant will be expected to bring relevant experience to the role and demonstrate the ability to work independently, manage competing priorities and use appropriate judgement. Additional training and development opportunities may be available through the local Training Hub, ICB and other providers.

As a Training Practice, we encourage enhanced learning and development across all roles at Embrace Medical Centre.

This job description provides an overview of the main responsibilities of the role. It is not an exhaustive list, and the post holder may be required to undertake other duties appropriate to the level and nature of the role, as directed by the practice.

Person Specification

Skills

Essential

• Excellent organisational and time-management skills, with the ability to prioritise and manage competing demands in a busy environment.
• Ability to work independently, use initiative and take ownership of tasks and responsibilities.
• Excellent written and verbal communication skills, with the ability to communicate effectively with patients, colleagues and healthcare professionals.
• Strong IT skills and confidence using clinical and administrative systems, Microsoft Office and digital communication tools.
• Ability to handle complex, sensitive or challenging situations with tact, professionalism and discretion.
• Ability to exercise sound judgement and recognise when matters require clinical or management escalation.
• Ability to provide advice, guidance and support to colleagues.
• Strong team-working skills and the ability to work collaboratively across clinical and non-clinical teams.
• Ability to adapt to changing priorities, new processes and evolving ways of working.
• Commitment to maintaining confidentiality, accurate records and high standards of patient care.
• Professional, approachable and compassionate manner when dealing with patients and colleagues.

Experience

Essential

• Significant experience in a Care Coordinator, Patient Coordinator, Medical Receptionist, Medical Administrator or similar healthcare role.
• Experience of working directly with patients in a busy healthcare or customer-facing environment.
• Experience of coordinating patient care, managing queries and supporting appropriate onward referral or signposting.
• Experience of working with clinical and non-clinical colleagues within a healthcare setting.
• Experience of managing competing priorities and working effectively under pressure.
• Experience of dealing with confidential and sensitive information appropriately.
• Experience of using clinical or patient management systems and maintaining accurate patient records.
• Experience of using Microsoft Office, email and other digital systems confidently.
• Demonstrable experience of working independently and using initiative to resolve problems or manage unforeseen situations.
• Experience of supporting or guiding colleagues would be expected at senior level.

Desirable

• Experience of working within NHS Primary Care or a GP practice.
• Previous experience in a senior Care Coordinator or similar senior administrative/coordination role.
• Experience of supporting, mentoring or training colleagues.
• Knowledge of primary care services, referral pathways and multidisciplinary working.
• Experience of working within a clinical hub, care coordination or similar patient navigation environment.
• Experience of contributing to service improvement, reviewing processes or implementing changes to improve patient experience and service efficiency.
• Experience of handling telephone and face-to-face patient queries in a busy primary care environment.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Embrace Medical Centre

Address

Twelve Acre Approach

Kesgrave

Ipswich

Suffolk

IP5 1JF

United Kingdom

Employer's website

https://www.embracemedicalcentre.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Package Description:

Lead Nurse / Advanced Practitioner

Build the nursing and clinical teams that will change how primary care is delivered in your Brighton community.

This isn't a role for someone looking to simply step into an established team and maintain the status quo.

We're looking for a Lead Nurse / Advanced Practitioner with a builder's mindset - someone who enjoys creating, improving and leading through change, and who is excited by the opportunity to help shape what a great primary care team looks like from the ground up.

Over the last two years, we've been on a significant transformation journey across our Brighton practices. We've made substantial changes to how we work, strengthened our clinical and operational approach and are now bringing our Sussex practices much closer together, enabling teams to share expertise, resources and support.

We're now taking the next step.

Allied Medical Practice and Ship Street Surgery are coming together as one group, with plans to move into purpose-built practices next year. This will give us the capacity and infrastructure to significantly grow our patient population and build a modern primary care service for the future.

That's where you come in.

We're looking for someone who wants to help build the team, the culture and the clinical service that will take us into that next chapter.

This is a genuine opportunity to make your mark.

The role

As Lead Nurse / Advanced Practitioner, you'll combine advanced clinical practice with visible, hands-on leadership.

You'll be responsible for developing our nursing and healthcare assistant workforce, establishing high clinical standards and creating a culture where people are supported to learn, improve and deliver excellent patient care.

You'll work closely with Practice Managers, Clinical Leads and the wider multidisciplinary team to turn our ambitions into reality.

There is already a significant amount of good work happening - but we're not finished.

We're ambitious about where these practices can go, and we're looking for someone who is equally ambitious about what they can build.

You won't be joining simply to inherit a finished model. You'll have the opportunity to help shape it.

What you'll focus on

Building and developing the clinical team

You'll provide leadership, coaching and mentorship to Practice Nurses and Healthcare Assistants, helping to establish a strong, capable and confident clinical workforce.

You'll have a particularly important role in building team capability and culture, creating clear expectations and supporting colleagues to develop.

Setting the clinical standard

You'll provide advanced clinical assessment and care while acting as a visible role model for clinical excellence.

You'll help establish consistent standards of practice, ensuring patients receive safe, effective and evidence-based care.

Driving quality and governance

You'll play a key role in strengthening clinical governance, audit, quality improvement and compliance.

You'll be comfortable identifying where things need to improve - and, importantly, you'll enjoy working out how to make those improvements happen.

Leading change

Change is a significant part of this role.

You'll help implement new ways of working, develop clinical pathways and bring colleagues with you as we continue to evolve the service.

We're looking for someone who can stay positive and focused when things are changing, adapt quickly and keep the bigger picture in mind.

Developing people

You'll create opportunities for colleagues to learn, grow and take ownership of their professional development.

Through coaching, mentoring, one-to-ones and development plans, you'll help build a team that is confident, accountable and proud of the care it provides.

Improving the service

You'll work with clinical and operational colleagues to identify opportunities to improve patient outcomes, access, preventative care and the overall patient experience.

You'll be encouraged to challenge existing ways of working and bring forward brave ideas about how we can do things better.

Working as one team

Our Brighton practices are increasingly connected to our wider IC24 primary care network across Sussex.

You'll have access to colleagues, expertise and support across our other practices, giving you the opportunity to learn from what works elsewhere and share your own ideas and successes.

This is a role for a builder

We're deliberately looking for someone who is comfortable with transformation rather than maintenance.

You may be at your best when:

• You're given a challenge and asked to work out how to solve it.
• You enjoy building teams and developing people.
• You're comfortable when not everything is perfect yet.
• You can adapt quickly when priorities or circumstances change.
• You have the confidence to challenge established ways of working constructively.
• You don't need everything mapped out before you get started.
• You can bring people with you through change while maintaining clear standards.
• You are resilient, pragmatic and solutions-focused.
• You see problems as opportunities to improve rather than reasons why something can't be done.
• You want to leave a service significantly better than you found it.

If you need a completely established team, fixed processes and a service that simply needs maintaining, this probably isn't the role for you.

But if the idea of building something from the ground up, developing a team and seeing your impact translate directly into better patient care excites you, we'd love to hear from you.

What we're looking for

You'll need:

• First Level Registered Nurse with current NMC registration
• Non-Medical Prescribing qualification
• Experience working within General Practice, Primary Care or Urgent Care
• Strong clinical leadership and decision-making skills
• Experience supporting, mentoring or managing clinical teams
• Understanding of clinical governance, quality improvement and audit
• A genuine interest in developing people and building high-performing teams
• Strong communication and relationship-building skills
• The resilience, adaptability and confidence to lead through change
• A proactive, organised and continuous-improvement mindset

We're particularly interested in people who have built or transformed teams, services or ways of working - whether that's within primary care, urgent care or another complex healthcare environment.

Most importantly, you'll care deeply about patients, have high clinical standards and genuinely enjoy helping people and services become better.

Why now?

We're at an exciting point in the journey.

Over the next few years we're bringing our Sussex practices closer together, creating stronger links between teams and sharing expertise and resources across our services.

At Brighton, Allied Medical Practice and Ship Street Surgery are being brought together as one group, with plans to move into purpose-built practices next year.

That investment will give us the opportunity to significantly increase our capacity and grow our patient population, and deliver exceptional care to the residents of Brighton.

We're not looking for someone to simply run the nursing team we have today. We're looking for someone who wants to help build the nursing team we'll need tomorrow.

Who are we?

Integrated Care 24 (IC24) is a leading not-for-profit social enterprise providing NHS 111, GP Out of Hours, primary care and urgent care services to more than six million patients across the UK.

Every day, our people help patients access the care they need, when they need it most.

As a social enterprise, we're driven by purpose. We reinvest in our services and our people, and we're committed to finding better ways to deliver care for the communities we serve.

We celebrate brave ideas and brave people.

Location

Allied Medical Practice, Brighton

Travel to other IC24 sites may occasionally be required to support service needs.

What's in it for you?

• £54,140.87 per annum
• 6.6 weeks' annual leave
• Access to the NHS Pension Scheme
• Learning and development opportunities to support your career journey
• Employee Assistance Programme including free 24/7 counselling support
• Access to health and wellbeing initiatives
• Blue Light Card discounts
• Colleague recognition and reward schemes
• The opportunity to play a key leadership role in a growing and transforming service
• The chance to build a team and shape a service rather than simply inherit one
• The opportunity to make a genuine and lasting impact within a growing Social Enterprise

We celebrate brave ideas and brave people.

careers.ic24.org.uk

Due to the nature of this position, employment is subject to proof of eligibility to work in the UK, a satisfactory enhanced DBS check and satisfactory references.

We have a duty to safeguard, protect and promote the welfare of those who use our services and our employees. This means we take every step we can to protect from harm, abuse and damage.

We are committed to providing equal opportunities for all and encourage applications from ethnic minorities, those with disabilities, LGBTQ+ communities, neurodiverse individuals, and other under-represented groups. We're dedicated to creating an inclusive environment where everyone feels they belong.

If you need any workplace adjustments during the application or interview process, or have accessibility requirements, please contact the recruitment team.

#LI-LJ1

Person Specification

Qualifications

Essential

• First Level Registered Nurse with current NMC registration, Non-Medical Prescribing qualification, Experience within General Practice, Primary Care or Urgent Care, Strong clinical leadership and decision-making skills, Experience supporting, mentoring or managing clinical teams.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Integrated Care 24 Ltd

Address

IC24

Church Surgery

BN2 4ES

United Kingdom

Employer's website

https://careers.ic24.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job title:General Practitioner

Location:Cricketfield Surgery, Newton Abbot

Salary:£65 per hour

Hours: Bank hours

Help us to deliver great primary care by improving access, outcomes and patient experience.

At Operose Health, we delivery local primary care, at scale. It is our purpose to improve access, outcomes and patient experience. Our colleagues live our values and our empowered to be the best they can be for our patients, and each other because we CARE.

Caring

We listen and through compassion, understanding and a willingness to keep an open mind, we support and empower people to have a healthier future.

Ambitious

Through determination and our passion for transforming the patient experience, we continue to redefine and revolutionise the future of primary care.

Resourceful

Creative, agile, with a devotion for lifelong learning, we go above and beyond to improve the quality of our services.

Excellence

We strive to do the best we can do and be the best we can be for our patients, employees and NHS partners.

As a valued member of the Operose Health team, your key duties will include:

• To deliver high quality clinical care to the patients registered and attending the GP surgery and to work closely with the clinical leads and local practice team to support the delivery of the surgeries operational plan.
• You will strive to maintain qualify within the practice ensuring participation in clinical governance activity and contribute to the improvement in qualify health outcomes through audit and the Quality and Outcomes Framework and contributing to the practice achieving other qualify standards to include CQC standards.
• To provide clinical care to patients as described in the job plan and in line with the total triage model. This will include consultation sessions (both in person and by video), telephone triage, correspondence, results, medication reviews and prescription signing and other clinical administration,safeguarding lead, medicals, reports, home visits, surgery meetings and on-call (excluding out of hours).
• To adhere to the highest personal and professional standards as set out by the GMC and to put individual patient care as your priority.
• Working with the Practice Manager and site clinical lead to support the development, delivery and review of the surgery action plan including list growth, patient satisfaction levels, QOF, enhanced services, KPI targets, resource profile and cost management.

What we look for in new colleagues:

• Current registration with GMC and NHS performers list and engaged in regular clinical work.
• An experienced doctor with GP accreditation - MRCGP examination or equivalent experience.
• Clear commitment to delivering quality and patient focused services.
• Sound knowledge of QOF, LCS, DES, CQUINs and use of appropriate coding.
• Ideally have a working knowledge of clinical systems such as SystmOne or EMISweb.

How well support you:

• Annual salary of up to £112,500 depending on experience and £11,000 per session for newly qualified GPs.
• Full indemnity cover.
• Six weeks annual leave and one week study leave pro rata.
• Support for SPIN fellowship applications.
• Support with a Tier 2 visa if required, subject to approval by the GMC and GP Performers List.
• Full financial and practical support to become F2 supervisor/GP Trainer with associated income benefits.
• The benefits of working with an at scale provider of primary care means that we lots of opportunities for our colleagues to specialise and develop.
• Car benefit scheme specialising in electric vehicles.
• Cycle to work scheme.
• Travel season ticket loans
• Discount cards.
• Employee wellbeing services including free yoga videos and employee wellbeing app.

Person Specification

Qualifications

Essential

• Current registration with GMC and NHS performers list and engaged in regular clinical work. An experienced doctor with GP accreditation - MRCGP examination or equivalent experience. Clear commitment to delivering quality and patient focused services. Sound knowledge of QOF, LCS, DES, CQUINs and use of appropriate coding. Ideally have a working knowledge of clinical systems such as SystmOne or EMISweb.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Operose Health

Address

Operose Health

Newton Abbot

TQ12 2AS

United Kingdom

Employer's website

https://www.operosehealth.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

The post-holder will project a positive and friendly image to dispensary patients and other visitors and deal with queries in a professional, courteous and efficient way.

Assist in the handling of prescriptions over-the-counter, use of cash till, assist with stock control and re-stocking of the dispensary. Deliveries are received throughout the day and you will be required to unpack deliveries.

Please see full job description attached

Person Specification

Qualifications

Essential

• GCSE grade A to C (4-9) or Equivalent in English & Maths

Experience

Essential

• Team player
• Willing to learn

Desirable

• Customer service experience
• Experience of working in a Dispensary/Pharmacy or GP Surgery

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Ramsbury & Wanborough Surgery

Address

Whittonditch Road

Ramsbury

Marlborough

Wiltshire

SN8 2QT

United Kingdom

Employer's website

https://www.ramsburyandwanboroughsurgery.nhs.uk (Opens in a new tab)