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Junior Operations Manager - Outpatients Transformation
The Royal Orthopaedic Hospital NHS Foundation Trust
Inner London, Greater London
GBP 32,073 - 39,043 per year
GP/General Practitioner
Job summary An exciting opportunity has arisen for an enthusiastic and motivated individual to join the Operations Team as a Junior Operations Manager for our…
9 day(s) ago
Junior Operations Manager - Outpatients Transformation
The Royal Orthopaedic Hospital NHS Foundation Trust
Inner London, Greater London
GBP 32,073 - 39,043 per year
GP/General Practitioner
Job summary An exciting opportunity has arisen for an enthusiastic and motivated individual to join the Operations Team as a Junior Operations Manager for our…
9 day(s) ago
Consultant Spinal Oncology Surgeon
The Royal Orthopaedic Hospital NHS Foundation Trust
Inner London, Greater London
GBP 113,565 - 150,569 per year
GP/General Practitioner
Job summary The Royal Orthopaedic Hospital is seeking to recruit a Substantive Consultant Spinal Oncology Surgeon to maintain capacity and improve delivery of…
11 day(s) ago
Consultant Spinal Oncology Surgeon
The Royal Orthopaedic Hospital NHS Foundation Trust
Inner London, Greater London
GBP 113,565 - 150,569 per year
GP/General Practitioner
Job summary The Royal Orthopaedic Hospital is seeking to recruit a Substantive Consultant Spinal Oncology Surgeon to maintain capacity and improve delivery of…
11 day(s) ago
Junior Operations Manager - Outpatients Transformation
The Royal Orthopaedic Hospital NHS Foundation Trust View all jobs
Posted 9 day(s) ago
Reference: 303-8208300
Job summary
An exciting opportunity has arisen for an enthusiastic and motivated individual to join the Operations Team as a Junior Operations Manager for our Outpatients Transformation Programme.
This would be an excellent opportunity for someone wishing to progress their career within the NHS. You will be working with a wide range of stakeholders including the Associate Director of Operations, Operational Support Managers, Administrative teams, Clinicians, the EPR Programme team and external third party stakeholders. Reporting to the Outpatients Transformation Clinical Service Support Manager(CSSM), the post holder will work to operationally support the delivery of national Outpatient targets and provide administrative support to the wider division.
Good communication skills and being able to work with all levels of staff are crucial with the ability to remain calm under pressure to meet deadlines. The candidate will be pivotal in leading the continual development of an efficient, effective, and high quality patient focused service, driving operational performance.
Main duties of the job
- Support the implementation and optimisation of the Trust's Outpatients Transformation Programme including:
- PIFU-first, pathways and increased PIFU uptake.
- Follow-up reduction initiatives aligned with national outpatient recovery priorities.
- New referral management systems, including redesign of triage, booking and access processes.
- Digital referral optimisation, including eRS improvements and integration with EPR.
- Review of AVT functionality to support clinic letter turnaround.
- To provide administration support and cover to the Outpatient Transformation (CSSM) as appropriate.
- Organise and/or liaise with relevant stakeholders to co-ordinate and minute-take meetings and workshops, including diary coordination, agenda preparation and document circulation.
- Accurately record formal minutes, clearly capturing decisions, actions, risks and next steps.
- Maintain action logs, risks and issues registers, ensuring updates are tracked and communicated.
-
The post holder will be expected to support the wider division as directed by his/her line manager. This may include:
- Supporting with filling lists for appointments.
- Supporting PAS-related enquiries that may arise day to day.
-
Supporting with managing short notice fill rates to improve outpatients utilisation.
The post holder may be asked to support in other areas commensurate with banding and as directed by line manager.
About us
The Royal Orthopaedic Hospital NHS Foundation Trust is one of the largest specialist orthopaedic units in Europe. We offer planned orthopaedic surgery to people locally, nationally and internationally.
Our Trust is a very special hospital; big enough to deliver world class services and small enough to offer exceptional patient and staff experience. We offer a working experience unique in the West Midlands and we're always on the lookout for passionate people to join our award-winning team.
The ROH is an equal opportunities employer. We employ people of difference and are committed to growing an inclusive culture, where difference is celebrated, and people feel able to bring their whole and authentic self to work.
We are a Disability Confident Leader and offer a range of inclusive, family friendly and flexible working arrangements and policies, to support our people in the workplace. Flexible working requests will be considered.
The Trust is committed to the Disability Confident Interview Scheme and will offer an interview to disabled applicants who meet the minimum criteria for a vacancy and consider them on their abilities.
If you have a disability and need any support with your application or require any reasonable adjustments to be implemented please do get in touch with the Recruiting Manager for this position so that the team can support you.
Details
Date posted
16 September 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
£32,073 to £39,043 a year Per Annum Pro-rata if part time
Contract
Fixed term
Duration
6 months
Working pattern
Part-time
Reference number
303-8208300
Job locations
The Royal Orthopaedic Hospital NHS Foundation Trust
Bristol Road South
Birmingham
B31 2AP
United Kingdom
Job description
Job responsibilities
To support the Outpatient Transformation CSSM with the delivery of the Outpatients Transformation Programme in line with national targets and where needed, provide administrative support to the wider division.
Job description
Job responsibilities
To support the Outpatient Transformation CSSM with the delivery of the Outpatients Transformation Programme in line with national targets and where needed, provide administrative support to the wider division.
Person Specification
Qualification and training
Essential
- Evidence of continuing professional development Management qualification or equivalent experience, Working knowledge across a range of work procedures including RTT.
Desirable
- Project management qualification. Awareness of National Outpatient priorities/GIRFT.
Experience
Essential
- Experience of working in an administrative role within a busy environment. Information Collection, Processing & Analysis Working in an NHS/clinical environment e.g. hospital, GP surgery, CCG Improving services either clinical or administrative demonstrating sustained change. Experience of process or pathway mapping.
Desirable
- Outpatients experience
Knowledge
Essential
- Thorough understanding of NHS performance targets, Knowledge of patient flow, Knowledge of project Management tools/methodologies
Skills
Essential
- Excellent planning & organisational skills, Ability to prioritise workload to respond to changing demand, Ability to liaise and communicate with staff, Excellent interpersonal & communication skills inc. demonstrating empathy & sensitivity to patients and relatives, Ability to promote good working liaisons (staff, patients, relatives), Extracting information / Listening Skills, Ability to handle complex enquiries - distressed & anxious patients, Ability to deal with challenging behaviour, Knowledge of IT databases and computer systems, Advanced PC skills - databases, word-processing, email, Excel Understanding of hospital IT systems, Knowledge of PAS or equivalent information system, Proven strong administration skills, Excellent telephone manner, Able to work independently, with minimum supervision, Proven ability to motivate staff and encourage team work, Ability to engage and influence staff within their area of responsibility
Person Specification
Qualification and training
Essential
- Evidence of continuing professional development Management qualification or equivalent experience, Working knowledge across a range of work procedures including RTT.
Desirable
- Project management qualification. Awareness of National Outpatient priorities/GIRFT.
Experience
Essential
- Experience of working in an administrative role within a busy environment. Information Collection, Processing & Analysis Working in an NHS/clinical environment e.g. hospital, GP surgery, CCG Improving services either clinical or administrative demonstrating sustained change. Experience of process or pathway mapping.
Desirable
- Outpatients experience
Knowledge
Essential
- Thorough understanding of NHS performance targets, Knowledge of patient flow, Knowledge of project Management tools/methodologies
Skills
Essential
- Excellent planning & organisational skills, Ability to prioritise workload to respond to changing demand, Ability to liaise and communicate with staff, Excellent interpersonal & communication skills inc. demonstrating empathy & sensitivity to patients and relatives, Ability to promote good working liaisons (staff, patients, relatives), Extracting information / Listening Skills, Ability to handle complex enquiries - distressed & anxious patients, Ability to deal with challenging behaviour, Knowledge of IT databases and computer systems, Advanced PC skills - databases, word-processing, email, Excel Understanding of hospital IT systems, Knowledge of PAS or equivalent information system, Proven strong administration skills, Excellent telephone manner, Able to work independently, with minimum supervision, Proven ability to motivate staff and encourage team work, Ability to engage and influence staff within their area of responsibility
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
The Royal Orthopaedic Hospital NHS Foundation Trust
Address
The Royal Orthopaedic Hospital NHS Foundation Trust
Bristol Road South
Birmingham
B31 2AP
United Kingdom
Employer's website
https://www.roh.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
The Royal Orthopaedic Hospital NHS Foundation Trust
Address
The Royal Orthopaedic Hospital NHS Foundation Trust
Bristol Road South
Birmingham
B31 2AP
United Kingdom
Employer's website
https://www.roh.nhs.uk/ (Opens in a new tab)
Apply Now
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Consultant Spinal Oncology Surgeon
The Royal Orthopaedic Hospital NHS Foundation Trust View all jobs
Posted 11 day(s) ago
Reference: 303-8253873-A
Job summary
The Royal Orthopaedic Hospital is seeking to recruit a Substantive Consultant Spinal Oncology Surgeon to maintain capacity and improve delivery of high-quality spinal surgery to spinal oncology patients referred from General Practitioners, spinal triage services, and other secondary or tertiary care providers.
The spinal department at The Royal Orthopaedic Hospital (ROH) is currently made up 13 consultant spinal surgeons supported by registrars, advanced nurse practitioners, extended scope physiotherapists, and Resident doctors. This post is to increase capacity.
The individual appointed to the post will have competed orthopaedic or neurosurgical training and have completed (or be undertaking) a training fellowship in spinal surgery, with particular interest in adult degenerative and surgical oncological conditions of the spine. There is no requirement to lead on spinal deformity cases but assistance may be sought as required.
Interview Date - 03/11/2026.
Main duties of the job
The on-call rota includes 11 of the 13 surgeons and runs 24 hours a day. The on-call referrals are managed through an electronic referral system (ReferAPatient) in line with regional and national guidelines and include secondary, tertiary, and quaternary level referrals. Poly-trauma in the West Midlands region is in line with the Trauma Networks which are managed by regional Major Trauma Centres. Mono-trauma to the spine can be referred to The ROH for ongoing management. This is less frequent that poly-trauma. Trauma is managed in line with Regional Spinal Network (RSN) guidelines. The spinal on-call rota is separate to the rest of the hospital and does not cover orthopaedic patients with non-spinal conditions.
About us
The Royal Orthopaedic Hospital NHS Foundation Trust is one of the largest specialist orthopaedic units in Europe. We offer planned orthopaedic surgery to people locally, nationally and internationally.
Our Trust is a very special hospital; big enough to deliver world class services and small enough to offer exceptional patient and staff experience. We offer a working experience unique in the West Midlands and we're always on the lookout for passionate people to join our award-winning team.
The ROH is an equal opportunities employer. We employ people of difference and are committed to growing an inclusive culture, where difference is celebrated, and people feel able to bring their whole and authentic self to work.
We are a Disability Confident Leader and offer a range of inclusive, family friendly and flexible working arrangements and policies, to support our people in the workplace. Flexible working requests will be considered.
The Trust is committed to the Disability Confident Interview Scheme and will offer an interview to disabled applicants who meet the minimum criteria for a vacancy and consider them on their abilities.
If you have a disability and need any support with your application or require any reasonable adjustments to be implemented please do get in touch with the Recruiting Manager for this position so that the team can support you.
Details
Date posted
14 September 2026
Pay scheme
Hospital medical and dental staff
Grade
Consultant
Salary
£113,565 to £150,569 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
303-8253873-A
Job locations
The Royal Orthopaedic Hospital NHS Foundation Trust
Bristol Road
Northfield
B31 2AP
United Kingdom
Job description
Job responsibilities
The department undertakes a very comprehensive range of spinal surgical procedures throughout the spine including different approaches to the spine. We have access to modern facilities including operative beds, microscopes, intra operative 3D imaging, navigation, and spinal endoscopy equipment. The post holder will be joining several colleagues with a predominantly oncology focus to make the most of these facilities for the betterment of patient care.
A weekly MDT meeting is held to review all spinal oncology cases. The MDT consists of a group of medical experts from all areas of cancer care who work together to decide the best treatment plan. The MDT can include medical oncologists, radiation oncologists, and spinal surgical oncologists. Other specialists may be a part of the board as well. The members of the MDT provide diverse perspectives that help to deliver the best care possible to patients on the care pathway.
Please see attached the Job Description and Person Specification for more information about the role.
Job description
Job responsibilities
The department undertakes a very comprehensive range of spinal surgical procedures throughout the spine including different approaches to the spine. We have access to modern facilities including operative beds, microscopes, intra operative 3D imaging, navigation, and spinal endoscopy equipment. The post holder will be joining several colleagues with a predominantly oncology focus to make the most of these facilities for the betterment of patient care.
A weekly MDT meeting is held to review all spinal oncology cases. The MDT consists of a group of medical experts from all areas of cancer care who work together to decide the best treatment plan. The MDT can include medical oncologists, radiation oncologists, and spinal surgical oncologists. Other specialists may be a part of the board as well. The members of the MDT provide diverse perspectives that help to deliver the best care possible to patients on the care pathway.
Please see attached the Job Description and Person Specification for more information about the role.
Person Specification
Education and Qualifications
Essential
- Full GMC registration along with FRCS (orth), FRCS (SN) or equivalent higher surgical qualification
- On specialist register or within 6 months of completion CCT or CESR
- Individual must have 12 month experience at consultant level of treating primary spinal bone tumours
Experience
Essential
- Minimum 24 months experience in spinal surgery in full breath
- Spinal fellowship (in progress or complete) in degenerative and oncology spinal conditions
- Evidence of satisfactory level of independent operating in spinal surgery
- Experience in complex revision surgery including infection and significant bone loss.
- Interest in research and publications
Knowledge and Skill
Essential
- Evidence of clear commitment to delivering high quality patient care including attendance and contribution to speciality meetings.
Motivation
Essential
- Committed to developing spinal surgery and spinal oncology as a specialist interest
Person Specification
Education and Qualifications
Essential
- Full GMC registration along with FRCS (orth), FRCS (SN) or equivalent higher surgical qualification
- On specialist register or within 6 months of completion CCT or CESR
- Individual must have 12 month experience at consultant level of treating primary spinal bone tumours
Experience
Essential
- Minimum 24 months experience in spinal surgery in full breath
- Spinal fellowship (in progress or complete) in degenerative and oncology spinal conditions
- Evidence of satisfactory level of independent operating in spinal surgery
- Experience in complex revision surgery including infection and significant bone loss.
- Interest in research and publications
Knowledge and Skill
Essential
- Evidence of clear commitment to delivering high quality patient care including attendance and contribution to speciality meetings.
Motivation
Essential
- Committed to developing spinal surgery and spinal oncology as a specialist interest
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
The Royal Orthopaedic Hospital NHS Foundation Trust
Address
The Royal Orthopaedic Hospital NHS Foundation Trust
Bristol Road
Northfield
B31 2AP
United Kingdom
Employer's website
https://www.roh.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
The Royal Orthopaedic Hospital NHS Foundation Trust
Address
The Royal Orthopaedic Hospital NHS Foundation Trust
Bristol Road
Northfield
B31 2AP
United Kingdom
Employer's website
https://www.roh.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
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