Job description

Job responsibilities

All staff at this organisation have a duty to conform to the following:

Equality, Diversity and Inclusion (ED&I)

A good attitude and positive action towards Equality Diversity & Inclusion (ED&I) creates an environment where all individuals can achieve their full potential. Creating such an environment is important for three reasons it improves operational effectiveness; it is morally the right thing to do and it is required by law.

Patients and their families have the right to be treated fairly and be routinely involved in decisions about their treatment and care. They can expect to be treated with dignity and respect and will not be discriminated against on any grounds including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Patients have a responsibility to treat other patients and our staff with dignity and respect.

Staff have the right to be treated fairly in recruitment and career progression. Staff can expect to work in an environment where diversity is valued, and equality of opportunity is promoted. Staff will not be discriminated against on any grounds including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Staff have a responsibility to ensure that they treat our patients and their colleagues with dignity and respect.

Safety, Health, Environment and Fire (SHEF)

This organisation is committed to supporting and promoting opportunities for staff to maintain their health, wellbeing and safety.

The post holder is to manage and assess risk within the areas of responsibility, ensuring adequate measures are in place to protect staff and patients and monitor work areas and practices to ensure they are safe and free from hazards and conform to health, safety and security legislation, policies, procedures and guidelines.

All personnel have a duty to take reasonable care of health and safety at work for themselves, their team and others and to cooperate with employers to ensure compliance with health and safety requirements.

All personnel are to comply with the:

Health and Safety at Work Act 1974

Environmental Protection Act 1990

Environment Act 1995

Fire Precautions (workplace) Regulations 1999

Other statutory legislation which may be brought to the post holders attention

Confidentiality

The organisation is committed to maintaining an outstanding confidential service. Patients entrust and permit us to collect and retain sensitive information relating to their health and other matters pertaining to their care. They do so in confidence and have a right to expect all staff will respect their privacy and maintain confidentiality.

It is essential that, if the legal requirements are to be met and the trust of our patients is to be retained, all staff must protect patient information and provide a confidential service.

Quality and Continuous Improvement (CI)

To preserve and improve the quality of this organisations outputs, all personnel are required to think not only of what they do but how they achieve it. By continually re-examining our processes, we will be able to develop and improve the overall effectiveness of the way we work.

The responsibility for this rests with everyone working within the organisation to look for opportunities to improve quality and share good practice and to discuss, highlight and work with the team to create opportunities to improve patient care.

At this organisation, we continually strive to improve work processes which deliver healthcare with improved results across all areas of our service provision. We promote a culture of continuous improvement where everyone counts, and staff are permitted to make suggestions and contributions to improve our service delivery and enhance patient care.

Staff should interpret national strategies and policies into local implementation strategies that are aligned to the values and culture of general practice.

All staff are to contribute to investigations and root cause analyses whilst participating in serious incident investigations and multidisciplinary case reviews.

Induction

We will provide a full induction programme, and management will support you throughout the process.

Learning and development

The effective use of training and development is fundamental in ensuring that all staff are equipped with the appropriate skills, knowledge, attitude and competences to perform their role. All staff will be required to partake in and complete mandatory training as directed. It is an expectation for this post holder to assess their own learning needs and undertake learning as appropriate

The post holder will undertake mentorship for team members and disseminate learning and information gained to other team members to share good practice and inform others about current and future developments (e.g., courses and conferences).

The post holder will provide an educational role to patients, carers, families and colleagues in an environment that facilitates learning.

Collaborative working

All staff are to recognise the significance of collaborative working and understand their own role and scope and identify how this may develop over time. Staff are to prioritise their own workload and ensure effective time management strategies are embedded within the culture of the team.

Teamwork is essential in multidisciplinary environments and the post holder is to work as an effective and responsible team member, supporting others and exploring the mechanisms to develop new ways of working and work effectively with others to clearly define values, direction and policies impacting upon care delivery

Effective communication is essential, and all staff must ensure they communicate in a manner that enables the sharing of information in an appropriate manner.

All staff should delegate clearly and appropriately, adopting the principles of safe practice and assessment of competence.

Plans and outcomes by which to measure success should be agreed.

Managing information

All staff should use technology and appropriate software as an aid to management in the planning, implementation and monitoring of care and presenting and communicating information.

Data should be reviewed and processed using accurate SNOMED/read codes to ensure easy and accurate information retrieval for monitoring and audit processes.

Service delivery

Staff will be given detailed information during the induction process regarding policy and procedure.

The post holder must adhere to the information contained within this organisations policies and regional directives, ensuring protocols are always adhered to.

Security

The security of the organisation is the responsibility of all personnel. The post holder must ensure they always remain vigilant and report any suspicious activity immediately to their line manager.

Under no circumstances are staff to share the codes for the door locks with anyone and they are to ensure that restricted areas remain effectively secured. Likewise, password controls are to be maintained and are not to be shared.

Professional conduct

All staff are required to dress appropriately for their role.

Leave

All personnel are entitled to take leave. Line managers are to ensure all their staff are afforded the opportunity to take a minimum of 30 days leave each year pro-rata and should be encouraged to take all their leave entitlement.

Public holidays will be calculated on a pro-rated basis dependent on the number of hours worked.

You will receive 2 NHS days per annum, pro-rata.

Person Specification

Qualifications

Essential

• Qualified GP, MRCGP, Vocational Training Certificate or equivalent JCPTGP, General Practitioner (Certificate of Completion of Training CCT), Full GMC registration.

Personal qualities

Essential

• Polite and confident, Flexible and cooperative, Motivated, forward thinker, Problem solver with the ability to process information accurately and effectively, interpreting data as required, High levels of integrity and loyalty,Sensitive and empathetic in distressing situations,Ability to work under pressure/in stressful situations, Effectively able to communicate and understand the needs of the patient,Commitment to ongoing professional development, Effectively utilise resources, Punctual and committed to supporting the team effort

Experience

Essential

• Experience of working in a primary care environment, Experience of continued professional development, Experience of QOF and clinical audit, Minimum of two years as a salaried GP, General understanding of the primary care contract, National Performers List registration (England), noting that confirmation on this list is adequate for DBS confirmation, Primary Medical Services Performers Lists (Scotland), All Wales Medical Performers List and All Wales Locum Register (Wales), Northern Ireland Primary Medical Performers List (PMPL) (Northern Ireland), Appropriate defence indemnity (MPS/MDU), Evidence of current validation, Evidence of last appraisal, Eligibility to practice in the UK independently.

Desirable

• Experience of medicines management, Experience of ICB initiatives

Clinical knowledge and skills

Essential

• Outstanding level of clinical knowledge and skills commensurate with that of an experienced GP, Excellent communication skills (written and oral), Strong IT skills, Clear, polite telephone manner, Competent in the use of Office and Outlook, SystmOne, Effective time management (planning and organising), Ability to work as a team member and autonomously, Excellent interpersonal skills, Problem solving and analytical skills, Ability to follow clinical policy and procedure, Experience with audit and able to lead audit programmes, Experience with clinical risk management.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Consett Medical Centre

Address

Station Yard

Consett

County Durham

DH8 5YA

United Kingdom

Employer's website

https://www.consettmedicalcentre.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

The post holder will work in a team primarily within MRI, responsible for their own practice within Radiology Directorate protocols and procedures in line with trust and national policies. In addition to that, expected to train and supervise junior members of staff, students and other trainees visiting the department and will be the authorised person in the MRI department in line with MHRA guidelines.

Post holder required to complete clinical competency and complete inductions and take part in the annual appraisal process with personal development plan. Once competency completed and signed, post holder will work without director supervision or support in out of hours service, required to work on a mobile scanner as and when necessary to support the service.

The post holder required to perform a range of MRI procedures including complex clinical cases as required with in the MRI services, managing patients priority as appropriate. To contribute towards effective and responsive delivery of MRI services to patients and carry out a wide range of complex duties, acting on their own initiative, and using a wide range of professional, analytical and reasoning skills when judging a variety of complex clinical issues.

To assist in and manage workflow and ensure all data inputs are recorded for both patient record integrity and statistical evaluation purposes. To promote the highest professional and technical standards in the department using personal example.

Demonstrate partnership in professional development issues maintaining a high level of technical and theoretical skills through personal CPD. To participate in the Governance of the Department in areas including Risk Management, Health and Safety, Research and Audit activities.

Assisting Senior Radiographic colleagues, superintendent Radiographers, principal Radiographers in the organisation and function of day-to-day management in the radiological sciences.

To be a key member of the MRI team.

To take responsibility of MRI safety screening and ensure all patients are safety checked and suitable for MRI scan.

To supervise and support junior staff and promote maintenance of an efficient, effective and high-quality service for all users.

To manage and report as appropriate any equipment/power failure.

To actively promote and participate in clinical audit.

To undertake all MRI examinations as directed to an acceptable standard and seek guidance as appropriate. Aim to achieve and promote quality in all aspects of the Radiology service incorporating clinical tutorials.

To ensure the safety of self, staff and service users with regard to the use of ionising radiations in accordance with the Health & Safety at Work Act and Local Rules of the Radiological Safety Committee. To produce high quality images which are accurately labelled and appropriate for the indicated pathology.

To ensure completion of all mandatory training and competency to use the required equipment. To take part in the appraisal process.

To participate, as required, in Directorate Role Development programmes, e.g. IV training.

To have responsibility for providing and maintaining a high-quality MRI service. To liaise with other staff groups and departments within the Trust as required.

• To attend statuary training days and fulfil CPD commitment. To keep up to date with current imaging, professional and hospital issues.

To undertake all MRI examinations as directed by Consultant Radiologists, Principal MRI Radiographer, Superintendent Radiographers, senior colleagues and work collaborate with other interprofessional colleagues.

To develop expertise and practical competence within MRI, which may involve post graduate study.

To care for patients needs, attend to their welfare and ensure that you encourage and practice 'first time right' Radiography. Strive to achieve and promote 'quality' in all aspects of the Radiography service incorporating clinical tutorials and appropriate meetings.

To be able to communicate information and instructions to patients and their relatives to undertake radiographic examinations effectively. Particularly where there are significant barriers to understanding, such as cognitive impairment or illness, hearing or sight impairment and those who are anxious or in pain.

To ensure safety of self, staff and patients/visitors with regard to the use of MRI scanning equipment and adhering to MHRA and local Operational guidelines.

To use all equipment in a safe and competent manner in accordance with good practice adhering to MHRA and local Operational Guidelines.

To report any operational problems, deal with room breakdowns and accidents, completing all relevant paperwork.

To adhere to and apply all relevant Health and Safety legislation and guidance.

To maintain strictest confidence when dealing with patients, staff and other Health Service business information in accordance with both Trust Policy and the Data ProtectionLegislation

To use and instruct others on the required functions of the computerised Radiology Patient Administration System and Radiology Information System i.e. PACS and RIS.

To actively participate in the education and training of all staff, including the Directorate Preceptor Programme for newly qualified staff.

The post holder will ensure compliance with the Trusts risk management policies and procedures. These describe the Trusts commitment to risk management, the recognition that our aim is to protect patients, staff and visitors from harm, and stress that all staff have a responsibility to minimise risk.

To train and supervise the clinical work/assessment of student radiographers/assistant practitioners.

For more information about writing a compelling job description

Person Specification

Qualifications and training

Essential

• Degree in Diagnostic Radiography (or equivalent)
• HCPC Registration
• Trust/National Cannulation and Venepuncture qualifications

Desirable

• Post Graduate level qualification in MRI
• Willingness to undertake post graduate study in MRI or other external courses as appropriate for the post, if not already held

Experience

Essential

• Minimum of 3 months' full-time work experience within MRI
• Supervisory experience in Similar Environment/ NHS/ Multidiscipline organisation

Desirable

• Minimum three years post qualification experience

Skills

Essential

• Experienced and confident in Neuro Imaging
• Experienced and confident in Body Imaging
• Experienced and confident in Vascular Imaging
• Experienced and confident in in Breast Imaging
• Experienced and confident in Paediatric Imaging

Desirable

• Previous NHS experience

Knowledge

Essential

• Excellent knowledge of Advanced MRI imaging technology and current advancement
• Up to date knowledge in MRI safety and practice
• Ability to manage IT systems in a complex hospital environment Medical Terminology

Desirable

• Operation of RIS and PACS
• Complex computerised ordering systems

Other

Essential

• Upholds and models the Trust values. Smart and presentable
• Willingness to travel across to other Acute / non-Acute sites of EKHUFT and CDC

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

East Kent Hospitals University NHS Foundation Trust

Address

Kent & Canterbury Hospital - Rotational within MRI service across the trust

Ethelbert Rd,

Canterbury

CT1 3NG

United Kingdom

Employer's website

https://www.ekhuft.nhs.uk/patients-and-visitors/ (Opens in a new tab)

Job description

Job responsibilities

Clinical Responsibilities:

In accordance with the practice timetable, the GP will work autonomously, delivering care within their scope of practice to the patient population. Contributing towards clinical areas such as health promotion, chronic disease management, health prevention, well-women and well man clinics as well as supporting the management team in the reviewing of clinical policy and procedure.

• Manage patients presenting with a range of acute and chronic medical conditions, providing subject matter expert advice to patients
• Implement and evaluate individual specialised treatment plans for chronic disease patients
• Identify, manage and support patients as risk of developing long-term conditions, preventing adverse effects on the patients health
• Provide advanced, specialist nursing care to patients as required in accordance with clinical based evidence, NICE and the NSF
• Provide wound care (ulcer /Doppler etc.) to patients
• Provide specialist clinics such as ear syringing, contraception etc.
• Undertake the collection of pathological specimens
• Provide travel medicine services
• Request pathology services as necessary
• Process and interpret pathology and other test results as required
• Provide chronic disease clinics, delivering patient care as necessary, referring patients to secondary / specialist care as required
• Maintain accurate clinical records in conjunction with extant legislation
• Ensure read codes are used effectively
• Maintain chronic disease registers
• Prioritise health issues and intervene appropriately
• Support the team in dealing with clinical emergencies
• Recognise, assess and refer patients presenting with mental health needs
• Implement vaccination programmes for adults and children
• Delegate clinical responsibilities appropriately (ensuring safe practice and the task is within the scope of practice of the individual)
• Support the clinical team with all safeguarding matters, in accordance with local and national policies
• Understand practice and local policies for substance abuse and addictive behaviour, referring patients appropriately
• Deliver opportunistic health promotion where appropriate
• Extended and supplementary prescriber, adhering to extant guidance
• Support patients in the use of their prescribed medicines or over the counter medicines (within own scope of practice), reviewing annually as required
• Contribute to practice targets (QOF etc.), complying with local and regional guidance
• Liaise with external services / agencies to ensure the patient is supported appropriately (vulnerable patients etc.)

Other responsibilities within the organisation:

• Awareness of and compliance with all relevant practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety.
• A commitment to life-long learning and audit to ensure evidence-based best practice.
• Contributing to evaluation/audit and clinical standard setting within the organisation.
• Participate in local initiatives to enhance service deliver and patient care.
• Participate in the review of significant and near-miss events applying a structured approach i.e. root cause analysis (RCA).
• Drives the development of nursing services within the practice, liaising with external agencies and professional organisations are required
• Attending training and events organised by the practice or other agencies, where appropriate.

Confidentiality:

• In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
• In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They will also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.
• Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & Safety:

The post-holder will adopt a full range of promotion and management of their own and others health and safety and infection control as defined in the practice health & safety policy, the practice health & safety manual, and the practice infection control policy and published procedures. This will include (but will not be limited to):

• Using personal security systems within the workplace according to practice guidelines.
• Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines.
• Correct personal use of Personal Protective Equipment (PPE) and ensuring correct use of PPE by others.
• Hand hygiene standards for self.
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process.
• Making effective use of training to update knowledge and skills, and initiate and manage the training of others across the full range of infection control and patient processes.
• Safe management of sharps use, storage and disposal.
• Maintenance of own clean working environment.
• Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile, and safe way, free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible management.
• Actively identifying, reporting, and correction of health and safety hazards and infection hazards immediately when recognised.
• Keeping own work areas and general / patient areas generally clean, sterile, identifying issues and hazards / risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with responsible managers.
• Undertaking periodic infection control training.
• Correct waste and instrument management including handling, segregation, and container use.
• Maintenance of sterile environments.

Equality and Diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

• Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation.
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.
• Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/professional development:

In addition to maintaining continued education through attendance at any courses and/or study days necessary to ensure that professional development requirements CPD and revalidation are met, the post-holder will participate in any training programme implemented by the practice as part of this employment, such training may include:

• Participation in an annual individual performance review, including taking responsibility for maintaining a record of ones own personal and/or professional development.
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

Quality:

The post-holder will strive to maintain quality within the practice, and will:

• Alert other team members to issues of quality and risk.
• Assess own performance and take accountability for own actions, either directly or under supervision.
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.
• Work effectively with individuals in other agencies to meet patients needs.
• Effectively manage own time, workload and resources.

Communication:

The post-holder should recognise the importance of effective communication within the team and will:

• Communicate effectively with other team members.
• Communicate effectively with patients and carers.
• Recognise peoples needs for alternative methods of communication and respond accordingly.

Contribution to the implementation of services:

The post-holder will:

• Apply practice policies, standards and guidance.
• Discuss with other members of the team how the policies, standards and guidelines will affect own work.
• Participate in audit where appropriate.

"No canvassing or recruitment agencies, please."

Person Specification

Qualifications

Essential

• Full registration with the General Medical Council (GMC) with a license to practise
• Inclusion on the NHS England Medical Performers List
• MRCGP qualification (or equivalent)
• Right to work in the UK

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Primary Care Management Solutions Ltd

Address

Chiltern House Medical Centre

45-47 Temple End

High Wycombe

HP13 5DN

United Kingdom

Employer's website

https://www.pcmsolutions.co.uk (Opens in a new tab)

Job description

Job responsibilities

Key responsibilities

To act as an Associate Practitioner providing a comprehensive range of routine and specialist Biochemistry and Haematology analyses using a multitude of POCT devices, under supervision from experienced Biomedical Scientists. Provide assistance to clinical staff from within and outside the trust in relation to matters of training, quality control and preventative maintenance. To supervise POCT competency assessments for a range of POCT devices. Undertake patient testing in clinic environments following standard operating procedure, under the supervision of Biomedical Scientists. To maintain, under the supervision of qualified Biomedical Scientists, analytical equipment in optimum operational condition, taking necessary remedial action during technical failure. Respond to error messages, referring to supervisory staff where necessary, and liaising with engineers called to failing equipment. To enter patient demographic information, collate results and enter data into the laboratory IT systems. To utilise necessary interpersonal skills to ensure effective liaison with patients and other healthcare professionals to provide the best care for our patients.

Knowledge & Personal Development

To have gained an intermediate level of technical and analytical knowledge by participating in ongoing training. To ensure compliance with all local and national standards of work practice eg. ISO 15189 and 22870. To maintain the knowledge necessary to lead update training sessions, through Continuing Personal Development and in-house training. To have gained the necessary knowledge and skills sufficient to work as independently as possible, with the minimum of supervision (within SOPs). To maintain personal and professional development by attending training, study days and workshops as and when relevant or as per instructions of the POCT Manager. Read all relevant literature provided. Maintain knowledge of operational policies and procedures through use of the departmental electronic notice board and document management system. Maintain knowledge of trust-wide policies and any appropriate policies for other trusts which you may encounter.

Advice, Guidance and Interpersonal

To deal sympathetically during liaison with patients, colleagues, other healthcare professionals and staff from external organisations. To use empathy and understanding to ensure that technical, clinical and linguistic barriers so understanding are overcome. To report results to Biomedical Scientists, clinicians and other service users in a professional manner. To provide advice to clinicians under the direction of Biomedical Scientists following the Standard Operating Procedure. To refer requests for assistance from other trusts to qualified Biomedical Scientists.

Scientific & Technical

Prioritise workload from clinic and hospital in order to deal effectively with any matters that may arise. To assess the suitability and appropriateness of samples collected at the point of care. Use own judgement and knowledge to reject unsuitable specimens and take the necessary action to obtain a subsequent sample for analysis. To refer problematic situations to a Biomedical Scientist for further action if deemed necessary. Accurately and swiftly enter patient demographic information and tests requested onto the computer system. Have a knowledge of medical terms and acronyms in order to ensure that you have an appreciation for clinical details provided. Use of Telepath computer system to gather set lists and extract information from Telepath database for general telephone enquiries by staff from other departments, surgeries or hospitals. Prompt and accurate distribution of outgoing POCT laboratory reports to wards, departments, GP practices and other hospitals. Scanning of request forms into computer database for storage. To analyse, under supervision from qualified Biomedical Scientists, specimens for screening, diagnostic and clinical management of patients using complex, specialised and expensive equipment. To make technical assessments of method and instrument performance by monitoring quality control used on specialist laboratory analytical systems, in accordance with Standard Operating procedures, seeking guidance when necessary. To perform basic troubleshooting, repairs and maintenance on specialist equipment. To refer complex problems relating to breakdown/unavailability of analytical systems to a suitably qualified Biomedical Scientist. To ensure satisfactory completion of routine and specialist biochemistry analyses.

Equality and Diversity

It is the responsibility of every member of staff to understand our equality and diversity commitments and statutory obligations under current equality legislation (the Equality Act 2010) and to:

Act in ways that support equality and diversity and recognises the importance of peoples rights in accordance with legislation, policies, procedures and good practice. Valuing people as individuals and treating everyone with dignity and respect, consideration and without prejudice, respecting diversity and recognising peoples expressed beliefs, preferences and choices in working with others and delivering appropriate services. Recognise and report behaviour that undermines equality under Trust policy. Be consciously aware of own behaviour and encourage the same levels of behaviour in colleagues. Acknowledge others different perspectives and recognise the diverse needs and experiences of everyone they come into contact with. With the support of managers develop an equality and diversity objective through the personal development review process.

Values and Behaviours

We are Caring

We treat people equitably and value their different experiences.

We know we are doing this when:

We value everyone for their unique contribution to our Trust whatever their diverse backgrounds

We are kind, always showing compassion

We praise good effort and good results, always showing appreciation

We are Fair

We are good role models (to each other and the public we serve), being accountable for what we do and how we behave.

We know we are doing this when:

We are confident in presenting new ideas we speak up and we support our colleagues to do the same, particularly those colleagues from diverse backgrounds

We are open and honest

We learn from mistakes, aiming to get things right first time, exploring new ideas when we can

We Are Innovative

We work as one team to deliver, improve and transform care through continuous improvement.

We know we are doing this when:

We are professional, always seeking to do the right thing

We create and share knowledge with patients, each other and our professional communities

We continuously strive to make things better and to pioneer new ways of doing things

Infection Prevention & Control

All staff will adhere to infection control policies and procedures at all times and carry out role specific duties as per roles and responsibilities.

Confidentiality

Confidentiality/Data Protection regarding all personal information and Trust activity must be maintained at all times (both in and out of working hours). All staff should ensure that they are familiar with and adhere to all Trust privacy, confidentiality and security policies and procedures. Any breach of confidentiality will be taken seriously and appropriate disciplinary action taken.

Freedom of Information

In accordance with Freedom of Information and other associated legislation, the Trust may be required to make public recorded information available upon a request, or do this as part of a publication scheme. Please note, that in your public role, your name or job role may be contained in a document that is published in accordance with such legislation.

Management of Risk & Health and Safety

All employees have a duty to take reasonable care to avoid injury to themselves or to others and to co-operate with the Trust in meeting its statutory requirements. All employees will proactively contribute to the management of risk by identifying hazards in the workplace which have the potential to cause harm, raising issues of concern and risk to the appropriate level.

Safeguarding Children and Vulnerable Adults

All trust employees are required to act in such a way that at all times safeguards the health and well being of children and vulnerable adults. Familiarisation with and adherence to trust Safeguarding policies is an essential requirement of all employees, as is participation in related mandatory/statutory training.

IT Skills

All staff are expected to have or to gain a minimum of basic level IT skills to enable them to use the Trust IT systems to support Trust services and needs. All staff should be familiar with relevant IT systems and security policies and procedures.

Records Management

All staff are personally responsible for record keeping. A record is anything that contains information in any medium e.g. paper, tapes, computer information, etc. which have been created or gathered as a result of any NHS activity. All individuals within the Trust are responsible for any records they create or use. Please ensure that records are retained in accordance with the Records Management Policy and are stored in a manner that allows them to be easily located in the event of a Freedom of Information (FOI) request.

Information Quality

All staff must ensure complete and accurate data is collected to the highest standard at all times. Data collection should be supported by adequate documentation and processes should be regularly reviewed. Staff should ensure that processes conform to national standards and are fit for purpose. All staff should comply with the Information Quality Policy.

Professional Responsibility

As per any required registration & LUHFT policy.

For the complete Job description and personal specification please see attached documents

Person Specification

Qualifications

Essential

• HNC in a science based subject OR proven equivalent practical experience in a UK clinical/ clinical laboratory setting supported by appropriate academic qualifi8cations
• Knowledge of biomedical tests
• Must maintain a professional development portfolio.
• Knowledge of Point of Care Testing (POCT)

Desirable

• Knowledge of medical terminologies

Experience

Essential

• Demonstrable experience of working in a clinical laboratory and/or clinical environment.
• Demonstrable CPD activities.

Knowledge

Essential

• Computer literate with extensive use of Microsoft applications (Word, Excel, Power Point, Access & E-mail).
• Knowledge/understanding of confidentiality issues. Data protection. Awareness of Health and Safety. Knowledge and interest in biological science. Understands the role of medical laboratories and quality systems. E Awareness of Health and Safety issues

Skills

Essential

• Ability to communicate courteously.
• Ability to communicate verbally and in writing. Good telephone manner.
• Basic understanding of Microsoft windows and MS Office.
• Work as part of a team or on own initiative.
• Work in an organized, time efficient and methodical manner.
• Scientifically numerate.
• Familiar with use of basic laboratory equipment & good laboratory practice (eg. pH meter, centrifuge etc.)

Other

Essential

• Willingness to learn and conform to departmental policies and procedures.
• Able to take instruction from others
• Ability to adapt to requirements of departmental change
• Commitment to Dignity and Respect
• Diligent
• Good time keeping
• Willingness to work flexible hours, should the department require it
• Willingness to across multiple sites supported by the Point of Care Testing team
• Willingness to work in a clinical setting under the supervision of Biomedical Scientists

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Liverpool University Hospitals NHS Foundation Trust

Address

Liverpool Clinical Laboratories

Liverpool

L7 8YE

United Kingdom

Employer's website

https://www.liverpoolft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Key Duties and Responsibilities

1. To provide personalised support to individuals, their families and carers to take control of their wellbeing, live independently and improve their health outcomes

1. To develop trusting relationships by giving people time and focus on what matters to me

1. To manage and prioritise your own caseload in accordance with the needs, Teldoc priorities and any urgent support required by individuals on the caseload

1. To have a strong awareness and understanding of when it is appropriate or necessary to refer people back to other health professionals or agencies, when what the person needs is beyond the scope of this SPLW role

1. To work as part of a multi-disciplinary team in a patient facing role using expert knowledge within the SPLW areas and to promote social prescribing and its role in self-management

1. To work together with all local partners to collectively ensure that local VCSE organisations and community groups are sustainable and that community assets are nurtured

1. To build relationships with key staff in GP practices within the local Primary Care Network (PCN), attending relevant meetings, becoming part of the wider network team, giving information and feedback on social prescribing

1. To ensure that social prescribing referral codes are inputted to EMIS system and that the persons use of the NHS can be tracked, adhering to data protection legislation and data sharing agreements with the CCG

1. To liaise with the practices and, where practicable, to standardise the social prescribing process across the PCN

1. To work in partnership with all local agencies to raise awareness of social prescribing and how partnership working can reduce pressure on statutory services, improve health outcomes and enable a holistic approach to care

1. To be proactive in encouraging self-referrals and connecting with all local communities, particularly those communities that statutory agencies may find hard to reach

1. To meet people on a one-to-one basis, making home visits where appropriate within organisations policies and procedures giving people time to tell their stories and focus on what matters to me and building trust with the person, providing non-judgemental support, respecting diversity and lifestyle choices. The role requires working from a strength-based approach focusing on a persons assets

1. To be a friendly source of information about wellbeing and prevention approaches

1. To help people identify the wider issues that impact on their health and well-being such as debt, poor housing, being unemployed, loneliness and caring responsibilities

1. To help people maintain or regain independence through living skills, adaptations, enablement approaches and simple safeguards

1. To participate in the management of patient complaints when requested to do so and participate in the identification of any necessary learning brought about through incidents and near-miss events

1. To work with individuals to co-produce a simple personalised support plan s. Where people may be eligible for a personal health budget, to help them to explore this option as a way of providing funded, personalised support to be independent, including helping people to gain skills for meaningful employment, where appropriate

1. To forge strong links with local VCSE organisations, community and neighbourhood level groups, utilising their networks and building on whats already available

1. To work with your line manager to undertake continual personal and professional development, taking an active part in reviewing and developing the roles and responsibilities

1. To work with your line manager to access regular clinical supervision, to enable you to deal effectively with the difficult issues that people present

1. To undertake all mandatory training and induction programmes

Confidentiality:

• In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
• In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
• Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & safety:

The post-holder will oversee a full range of promotion and management their own and others health and safety and infection control, as defined in the practice Health & Safety policy, the practice Health & Safety manual, and the practice Infection Control policy and published procedures. This will include (but will not be limited to):

• Using personal security systems within the workplace according to practice guidelines
• Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines
• Active observation of current working practices across the practice in relation to infection control, cleanliness and related activities, ensuring that procedures are followed and weaknesses / training needs are identified, escalating issues as appropriate
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process
• Making effective use of training to update knowledge and skills, and initiate and manage the training of others across the full range of infection control and patient processes
• Monitoring practice facilities and equipment in relation to infection control, ensuring that provision of hand-cleansing facilities, wipes etc. are sufficient to ensure a good clinical working environment. Lack of facilities to be escalated as appropriate.
• Actively identifying, reporting, and correction of health and safety hazards and infection hazards immediately when recognised
• Keeping own work areas and general / patient areas generally clean, sterile, identifying issues and hazards / risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with other sector managers
• Demonstrate due regard for safeguarding and promoting the welfare of children and adults.

Equality and diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

• Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
• Behaving in a manner that is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional development:

The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

• Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

Communication:

The post-holder should recognise the importance of effective communication within the team and will strive to:

Communicate effectively with own and other team members

Communicate effectively with patients and carers

Recognise peoples needs for alternative methods of communication and respond accordingly.

Contribution to the Implementation of Services:

The post-holder will:

Apply practice policies, standards and guidance.

Participate in audit where appropriate.

Other Duties: This job description is intended as an outline of the general areas of activity in which the post holder will be expected to participate. It may be reviewed and amended according to the changing needs of the Practice. Changes will be undertaken in discussion with the post holder.

Safeguarding:

The Practice is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment.

Infection Control:

As an employee you have a responsibility to abide by all Infection Control Guidelines provided by the Practice.

Probationary Period:

This post is subject to the requirements of a six month probationary period for new staff only.

Smoke Free Policy

There is a smoke free policy in operation in Teldoc. In accordance with this policy smoking is discouraged and is not permitted anywhere within the buildings or within 15 metres of Teldoc main buildings.

Person Specification

Other

Essential

• Access to own transport and ability to travel across the locality on a regular basis, including to visit people in their own home

Personal Attributes

Essential

• Ability to listen, empathise with people and provide person centred support in a non-judgemental way
• Able to get along with people from all backgrounds and communities, respecting lifestyles and diversity
• Ability to communicate complex and sensitive information effectively with people at all levels by telephone, email and face to face
• Ability to identify risk and assess/manage risk when working with individuals
• Demonstrate personal accountability, emotional resilience and works well under pressure
• Knowledge of and ability to work to policies and procedures, including confidentiality, safeguarding, lone working, information governance, and health and safety

Skills and Knowledge

Essential

• Understanding of the wider determinants of health, including social, economic and environmental factors and their impact on communities
• An understanding of the range of support and services available to people in Telford & Wrekin
• Excellent communication skills and confidence in networking with other stakeholders.
• Ability to work as a team member and autonomously.
• Clear, polite telephone manner
• Excellent organisational and time management skills and ability to prioritise a busy workload.
• Computer literate and confident working with common applications (e.g. Microsoft Office).

Desirable

• Knowledge of Health & Social Care networks in the community.

Qualifications

Essential

• Applicants must have a good standard of general education with English and Maths to GCSE level A* to C

Desirable

• Training in motivational coaching and interviewing or equivalent experience

Experience

Essential

• Experience of working directly in a community development context, adult health and social care, learning support or public health/health improvement (including unpaid work)

Desirable

• Experience of working with the VCSE sector (in a paid or unpaid capacity), including with volunteers and small community group

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Teldoc

Address

Limes Walk

Oakengates

Telford

Shropshire

TF2 6JJ

United Kingdom

Employer's website

https://www.teldoc.org/ (Opens in a new tab)

Job description

Job responsibilities

To provide consultations using our triage system, face to face and via telephone to our patients by taking histories, examination, investigations, including diagnostic tests. Treating patients and prescribing appropriate medication. Referring patients or providing advice, as appropriate. To work as an autonomous practitioner, responsible for the provision of medical services to the practice population, delivering an excellent standard of clinical care whilst complying with the GMS contract.

Person Specification

Experience

Essential

• Evidence of continued professional development

Desirable

• Experience of working on EMIS web clinical system
• Experience of Docman 10 & AccuRx

Qualifications

Essential

• GMC registration
• Included on Performers list

Desirable

• An understanding of QOF and Clinical Audits

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Tri-Links Medical Practice

Address

130 Tamworth Road

Amington

Tamworth

Staffordshire

B77 3BZ

United Kingdom

Employer's website

https://www.tri-linkssurgery.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Responsibilities:

Dispense medicines and appliances following standard operating procedures. Whenever there is doubt about the appropriateness of the item, or about the dose or labelling instructions to check with a GP.

Endorse prescriptions in accordance with NHS Prescription Services requirements.

Keep up-to-date with new drugs / medicines and changes in legislation.

Complete significant event forms and ensure colleagues complete significant event forms correctly and in a timely manner.

Liaise with patients, providing advice and guidance as required to promote compliance.

Promptly forward all invoices and dispensary related correspondence to the practice manager according to practice protocol.

Take prompt action in response to any drug alert bulletins that may be received from time to time.

Answer the telephone promptly and deal with prescription requests.

Issue prepared prescriptions.

Process prescription requests.

Operate efficient stock control appropriate to the needs of the dispensary with the objective of ensuring continuity of supply for patients and minimising wastage.

Ensure that drugs are received and stored in an appropriate manner in accordance with the manufacturers instructions.

Ensure that refrigerated items are stored at the appropriate temperature and maintaining the temperature control record/logbook.

Clean work surfaces and shelving on a regular basis and ensuring that all dispensary equipment is kept clean and kept in good working order.

Maintain full and accurate records of all dispensing transactions.

Keep records of prescriptions sent to community pharmacies where required.

Check for and process email (online) prescription requests.

Collect all due prescription charges and ensure that the patient declaration on the reverse of the FP10 is dully filled in and signed by the patient or their representative.

Receive monies on behalf of the Practice and keep a record of all the financial transactions.

Provide an efficient and caring home delivery service to patients where requested.

Maintain full and accurate computerised records for all dispensing transactions.

Person Specification

Qualifications

Essential

• NVQ Level 2 in Dispensing (or equivalent)
• Good numeracy and literacy skills.
• Strong organisational skills and attention to detail.

Desirable

• NVQ level 3 in dispensing (or equivalent)

Experience

Essential

• Experience in a dispensary, pharmacy, or healthcare environment.
• Experience handling confidential patient information.

Desirable

• Experience of working in a primary care environment
• Previous experience in a GP practice dispensary.

Requirements

Essential

• You must hold a full driving licence, with access to a vehicle.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mowbray House Surgery

Address

Mowbray House Surgery

Malpas Road

Northallerton

North Yorkshire

DL7 8FW

United Kingdom

Employer's website

http://mowbraygroupsurgeries.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Responsibilities:

Dispense medicines and appliances following standard operating procedures. Whenever there is doubt about the appropriateness of the item, or about the dose or labelling instructions to check with a GP.

Endorse prescriptions in accordance with NHS Prescription Services requirements.

Keep up-to-date with new drugs / medicines and changes in legislation.

Complete significant event forms and ensure colleagues complete significant event forms correctly and in a timely manner.

Liaise with patients, providing advice and guidance as required to promote compliance.

Promptly forward all invoices and dispensary related correspondence to the practice manager according to practice protocol.

Take prompt action in response to any drug alert bulletins that may be received from time to time.

Answer the telephone promptly and deal with prescription requests.

Issue prepared prescriptions.

Process prescription requests.

Operate efficient stock control appropriate to the needs of the dispensary with the objective of ensuring continuity of supply for patients and minimising wastage.

Ensure that drugs are received and stored in an appropriate manner in accordance with the manufacturers instructions.

Ensure that refrigerated items are stored at the appropriate temperature and maintaining the temperature control record/logbook.

Clean work surfaces and shelving on a regular basis and ensuring that all dispensary equipment is kept clean and kept in good working order.

Maintain full and accurate records of all dispensing transactions.

Keep records of prescriptions sent to community pharmacies where required.

Check for and process email (online) prescription requests.

Collect all due prescription charges and ensure that the patient declaration on the reverse of the FP10 is dully filled in and signed by the patient or their representative.

Receive monies on behalf of the Practice and keep a record of all the financial transactions.

Provide an efficient and caring home delivery service to patients where requested.

Maintain full and accurate computerised records for all dispensing transactions.

Person Specification

Qualifications

Essential

• NVQ Level 2 in Dispensing (or equivalent)
• Good numeracy and literacy skills.
• Strong organisational skills and attention to detail.

Desirable

• NVQ level 3 in dispensing (or equivalent)

Experience

Essential

• Experience in a dispensary, pharmacy, or healthcare environment.
• Experience handling confidential patient information.

Desirable

• Experience of working in a primary care environment
• Previous experience in a GP practice dispensary.

Requirements

Essential

• You must hold a full driving licence, with access to a vehicle.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mowbray House Surgery

Address

Mowbray House Surgery

Malpas Road

Northallerton

North Yorkshire

DL7 8FW

United Kingdom

Employer's website

http://mowbraygroupsurgeries.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

The post-holder will manage a caseload and deal with a wide range of health needs in a primary care setting, ensuring the highest standards of care for all registered and temporary patients.

Clinical responsibilities:

• In accordance with the practice timetable, as agreed, the post-holder will make themselves available to undertake a variety of duties, including surgery consultations, telephone consultations and queries.
• Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation
• Assessing the health care needs of patients with undifferentiated and undiagnosed problems
• Screening patients for disease risk factors and early signs of illness
• Developing care plans for health in consultation with patients and in line with current practice disease management protocols
• Providing counselling and health education
• Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate
• Recording clear and contemporaneous consultation notes to agreed standards
• Collecting data for audit purposes
• Compiling and issuing computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible)
• Prescribing in accordance with the practice prescribing formulary (or generically) whenever this is clinically appropriate

Other responsibilities within the organisation:

• Awareness of and compliance with all relevant practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety
• Contributing to the development of computer-based patient records
• Contributing to the summarising of patient records and read-coding patient data

Confidentiality:

• In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
• In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
• Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & safety:

The post-holder will implement and lead on a full range of promotion and management of their own and others health and safety and infection control as defined in the practice health & safety policy, the practice health & safety manual, and the practice infection control policy and published procedures. This will include (but will not be limited to):

• Using personal security systems within the workplace according to practice guidelines
• Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines
• Providing advice on the correct and safe management of the specimens process, including collection, labelling, handling, use of correct and clean containers, storage and transport arrangements
• Correct personal use of Personal Protective Equipment (PPE) and ensuring correct use of PPE by others, advising on appropriate circumstances for use by clinicians, staff and patients.
• Management of the full range of infection control procedures in both routine and extraordinary circumstances (e.g. pandemic or individual infectious circumstances)
• Hand hygiene standards for self and others
• Managing directly all incidents of accidental exposure
• Management and advice relating to infection control and clinically based patient care protocols, and implementation of those protocols across the practice
• Active observation of current working practices across the practice in relation to infection control, cleanliness and related activities, ensuring that procedures are followed and weaknesses/training needs are identified, escalating issues as appropriate to the responsible person
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process
• Monitoring practice facilities and equipment in relation to infection control, ensuring that proper use is made of hand-cleansing facilities, wipes etc., and that these are sufficient to ensure a good clinical working environment. Lack of facilities to be escalated as appropriate to the responsible manager
• Safe management of sharps use, storage and disposal
• Maintenance of own clean working environment
• Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile and safe way, free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible management
• Actively identifying, reporting, and correcting health and safety hazards and infection hazards immediately when recognised
• Keeping own work areas and general/patient areas generally clean, sterile, identifying issues and hazards/risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with responsible managers
• Correct waste and instrument management, including handling, segregation, and container use
• Maintenance of sterile environments
• Demonstrate due regard for safeguarding and promoting the welfare of children.

Equality and diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

• Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
• Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights

Quality:

The post-holder will strive to maintain quality within the practice, and will:

• Alert other team members to issues of quality and risk
• Assess own performance and take accountability for own actions, either directly or under supervision
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
• Work effectively with individuals in other agencies to meet patients needs
• Effectively manage own time, workload and resources.

Communication:

The post-holder should recognise the importance of effective communication within the team and will strive to:

• Communicate effectively with other team members
• Communicate effectively with patients and carers
• Recognise peoples needs for alternative methods of communication and respond accordingly.

Contribution to the implementation of services:

The post-holder will:

• Apply practice policies, standards and guidance
• Discuss with other members of the team how the policies, standards and guidelines will affect own work

Person Specification

Qualifications

Essential

• Medical Degree - Primary medical qualification (e.g. MBBS, MBChB) recognised by the General Medical Council (GMC). GMC Registration - Full and unrestricted registration with the GMC, including a licence to practise. NHS Performer List - Inclusion on the England (or relevant UK nations) Medical Performers List. MRCGP Qualification - Successful completion of MRCGP (Membership of the Royal College of General Practitioners) or equivalent for CCT (Certificate of Completion of Training) in General Practice.

Desirable

• Diplomas or certificates in areas such as: - DRCOG (Diploma of the Royal College of Obstetricians and Gynaecologists) - DFSRH (Diploma of the Faculty of Sexual and Reproductive Healthcare) - Diploma in Dermatology, Minor Surgery, Mental Health, etc.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

City Way Medical Practice

Address

65 – 67 City Way

Rochester

ME1 2AY

United Kingdom

Employer's website

https://www.citywaymedicalpractice.co.uk (Opens in a new tab)

Job description

Job responsibilities

To provide excellentpatient care whilst answering telephones in a polite and courteous manner in line with departmental standards.

To be responsible for utilising the Hospital Booking Systems in order to carry out a variety of functions, including -

• Validating patient demographic details and updating as necessary
• Making, changing or cancelling outpatient appointments
• Updating computerised records of patient information in line with departmental and hospital policies and procedures.
• Understanding all information contained on the system to assist patients and staff with queries on the telephone
• To ensure that the department's Accurx inbox is checked and actioned in order of priority in accordance with departmental standards.
• To use initiative, discretion and diplomacy and act in such a manner as to maintain and protect patient confidentiality at all times.
• To have a working knowledge of booking rules specific to each clinic in line with national targets. To escalate any capacity issues to the capacity management team as necessary.
• To ensure that the department SMS replies are checked and action in order of priority in accordance with departmental standards.
• To provide a central point of enquiry for General Practitioners, Secretaries, Administration staff, other hospitals and patients regarding enquiries/issues.
• To continue striving to improve the service, making suggestions to the Team Leader as necessary.

To actively participate in the sharing of skills and experience, aiding the spread of good practice throughout the team.

To be responsible for the cover of sickness and absence amongst team members, ensuring the service is maintained at the required level.

To attend in-service training or meetings as directed by the Team Leader to ensure that skills and knowledge are kept up-to-date and appropriate to the post.

To undertake any other duties in line with the grade as directed by the Team Leader.

Person Specification

Commitment to Trust Values and Behaviours

Essential

• Must be able to demonstrate behaviours consistent with the Trust's Values and Behaviours

Training & Qualifications

Essential

• GCSE or equivalent English Language & Math Accurate Keyboard Skills

Desirable

• RSA II or equivalent word processing NVQ (Customer Based) Level 2

Experience

Essential

• Approximately 2 years in a busy office environment, including telephone answering duties

Desirable

• NHS experience of booking hospital appointments. Working knowledge of hospital systems. Call Centre/Switchboard

Communication and relationship skills

Essential

• Excellent telephone manner & communication skills Initiative, diplomacy, negotiating
• Ability to prioritise and organise workload Team work

Analytical & Judgement skills

Essential

• Good level of literacy Numeracy evidenced in application

Desirable

• NHS booking guidelines and referral to treatment polic

Planning & Organisation skills

Essential

• To be able undertake tasks within deadlines and targets

Skills

Essential

• Able to work independently as well as part of a team

Other requirements specific to the role

Essential

• Confidentiality
• Flexibility

Equality, Diversity and Inclusion

Essential

• Able to demonstrate a commitment to and understanding of the importance of treating all individuals with dignity and respect appropriate to their individual needs
• All staff are expected to engage in compassionate and inclusive leadership in the provision of high quality care and interactions with others

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

University Hospitals of Leicester NHS Trust

Address

The Laurels Bungalow

Glenfield Hospital

Leicester

LE3 9QP

United Kingdom

Employer's website

https://www.jobsatleicestershospitals.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Summary

Working under the direct supervision of the Practice Nurse Team and strictly in accordance with specific practice guidelines and protocols, the Healthcare Assistant will assist the practice clinical team in the provision and delivery of prescribed programmes of patient care.

Primary Responsibilities

The Practice Healthcare Assistant level 3 is qualified to deliver the following services to patients.

• Phlebotomy
• Dressings, directed by the practice nurse
• Annual health checks for patients with Chronic Diseases (MOTs)
• NHS health checks
• ECG recording
• Blood pressure checks including 24 hr BP
• Height/weight
• Ear Syringing
• Qrisk assessments
• H-Pylori breath testing
• Administer follow-up B12 injections
• Administer Flu injections to patients 65+ and chronic disease patients
• Perform patient ear checks, ear syringes and hearing tests
• INR & HB INRs
• Handheld spirometry
• Daily clinical and administrative duties include:
• Chaperoning duties as requested
• Accurate records of observations and examination documented in the clinical record
• Preparation of samples to be sent to the lab
• Treatment room checks to include fridge temperature.
• Equipment re-stocking and stock rotation
• Infection prevention and control when preparing and maintaining
• environments and equipment before, during and after patient care and assisting
• GPs during the performance of minor operations
• Helping to raise awareness and promote health and well-being
• QOF (Quality Outcomes Framework). Assisting with the collection and
• collation of data on needs related to health and well-being.

Secondary Responsibilities

In addition to the primary responsibilities, the Health Care Assistant may be requested to:

Partake in audits as directed by the audit lead.

There may be, on occasion, a requirement to carry out other tasks and ad hoc duties as instructed by the lead nurse, practice manager or partners.

Adhere to clinical and non-clinical protocols & guidelines:

Generic Responsibilities

All staff at Pinfold Medical Practice have a duty to conform to the following:

Equality, Diversity & Inclusion (ED&I)

A good attitude and positive action towards ED&I create an environment where all individuals can achieve their full potential. Creating such an environment is important for three reasons: it improves operational effectiveness, it is morally the right thing to do, and it is required by law.

Patients and their families have the right to be treated fairly and be routinely involved in decisions about their treatment and care. They can expect to be treated with dignity and respect and will not be discriminated against on any grounds including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, gender, or sexual orientation. Patients have a responsibility to treat other patients and our staff with dignity and respect.

Staff have the right to be treated fairly in recruitment and career progression. Staff can expect to work in an environment where diversity is valued, and equality of opportunity is promoted. Staff will not be discriminated against on any grounds including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, gender, or sexual orientation. Staff have a responsibility to ensure that you treat our patients and their colleagues with dignity and respect.

Safety, Health, Environment and Fire (SHEF)

This practice is committed to supporting and promoting opportunities for staff to maintain their health, well-being, and safety. You have a duty to take reasonable care of health and safety at work for you, your team, and others, and to cooperate with employers to ensure compliance with health and safety requirements. All personnel are to comply with the Health and Safety at Work Act 1974, Environmental Protection Act 1990, Environment Act 1995, Fire Precautions (workplace) Regulations 1999 and other statutory legislation.

Confidentiality

This practice is committed to maintaining an outstanding confidential service. Patients entrust and permit us to collect and retain sensitive information relating to their health and other matters pertaining to their care. They do so in confidence and have a right to expect all staff will respect their privacy and always maintain confidentiality. It is essential if the legal requirements are to be met and the trust of our patients is to be retained that all staff protect patient information and provide a confidential service.

Quality & Continuous Improvement (CI)

To preserve and improve the quality of our output, all personnel are required to think not only of what they do, but how they achieve it. By continually re-examining our processes, we will be able to develop and improve the overall effectiveness of the way we work. The responsibility for this rests with everyone working within the practice to look for opportunities to improve quality and share good practice.

This practice continually strives to improve work processes which deliver health care with improved results across all areas of our service provision. We promote a culture of continuous improvement, where everyone counts, and staff are permitted to make suggestions and contributions to improve our service delivery and enhance patient care.

Induction Training

On arrival at the practice, all personnel are to complete a practice induction programme. Reception recruitment and induction training is managed by the reception manager.

Learning and Development

The effective use of training and development is fundamental in ensuring that all staff are equipped with the appropriate skills, knowledge, attitude, and competences to perform their role. All staff will be required to partake and complete mandatory training as well as participating in the practice training programme. Reception training is overseen by the reception manager and delegated to the senior receptionists to organise into the staff rota. Staff will also be permitted (subject to approval) to undertake external training courses which will enhance their knowledge and skills, progress their career and enable them to improve processes and service delivery.

Collaborative Working

All staff are to recognise the significance of collaborative working. Teamwork is essential in multidisciplinary environments. Effective communication is essential, and all staff must ensure they communicate in a manner which enables the sharing of information in an appropriate manner.

Service Delivery

Staff at Pinfold Medical Practice must adhere to the information contained within practice policies and regional directives, ensuring protocols are always adhered to. Staff will be given detailed information during the induction process regarding policy and procedure included in the staff induction pack, employee handbook, reception training manual and Clarity Team Net.

Security

The security of the practice is the responsibility of all personnel. Staff must ensure they always remain vigilant and report any suspicious activity immediately to their line manager. Under no circumstances are staff to share the codes for the door locks to anyone and are to ensure that restricted areas remain effectively secured.

Professional Conduct

At Pinfold Medical Practice, staff are required to dress appropriately for their role. Reception staff will be provided with a uniform whilst clinical staff must dress in accordance with their role.

Communication:

The post-holder should recognise the importance of effective communication within the team and will strive to:

Communicate effectively with other team members

Communicate effectively with patients and carers

Recognise peoples needs for alternative methods of communication and respond accordingly.

Contribution to the Implementation of Services:

The post-holder will:

Apply practice policies, standards and guidance

Discuss with other members of the team how the policies, standards and guidelines will affect own work

Participate in audit where appropriate.

Person Specification

Qualifications

Essential

• Current relevant healthcare role or transferable care experience, IT competency, accuracy/ attention to detail

Desirable

• Relevant certificates (e.g. care training, clinical skills, training attendance), Care Certificate, NVQ Level 2 or 3 (Health & Social Care or equivalent)

Experience

Essential

• Experience of working within a nursing team
• Experience of dealing with vulnerable patients

Desirable

• Experience of working in primary care
• Experience of working in a GP practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Pinfold Medical Practice

Address

Pinfold Gate

Loughborough

Leicestershire

LE11 1DQ

United Kingdom

Employer's website

https://www.pinfoldmedicalpractice.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Title: Practice Nurse

Reports to: Lead Nurse & GP Partners

Job summary:The post holder will be either an experienced practice nurse, or a nurse wanting to work towards becoming a competent practice nurse following an extensive training programme. They will act within their professional boundaries to provide high quality, holistic care for their patients in a safe, multi-disciplinary environment. The role includes delivering nursing care including smears, childhood/adult/travel immunisations, wound care, venepuncture, ECGs, health education and specialist clinics around management of long term conditions. NMC requirements will be met and the individual will work within the NMC code and to agreed practice standards and protocols. The post holder will work as part of a multi-disciplinary team and provide support, training and development for HCAs. The post holder will understand the GMS contract, QoF, national and local enhanced services and their impact on patient care.

Main responsibilities & clinical skills

To deliver a high standard of patient care using specialist practice nursing skills. Implement and evaluate individual treatment plans for patients with a known long-term condition such as (but not exclusive to) mental health, learning disabilities, diabetes, CHD, asthma, COPD and hypertension under agreed protocols.

Undertake annual review and provide support to patients in understanding their long-term condition and ability to self manage using a care and support planning approach.

Identify and manage as appropriate, treatment plans for patients at risk of developing a long-term condition.

To review patient medications to enhance compliance

Prioritise health problems and intervene appropriately to assist the patient in complex, urgent or emergency situations, including initiation of effective health care.

Able to provide telephone advice as required for all nursing related activities including long term condition management.

Implement and participate in vaccination and immunisation programmes for both adult and children, in the surgery, offsite at a planned area (eg church hall) or at the patients home (for housebound).

Advise, support and where appropriate, administer vaccinations for travelling abroad.

Competent and up to date in anaphylaxis, CPR and AED. Support and manage health needs of women presenting for cervical cytology screening

Assess and care for patients presenting with wounds. Undertake procedures such as phlebotomy, ECGs, urinalysis, stich/staple removal and INR monitoring (if appropriate training completed)

To act as or support the Infection Prevention Control (IPC) lead and to work to the IPC Policy providing or supporting the implementation of audits, training, support and evidence of compliance to the practice manager

To provide or support the production of the IPC annual statement in conjunction with the practice manager

To help develop, implement and embed an effective care management programme for the frail and housebound patients registered at the practice as needed

To develop, implement and embed health promotion and wellbeing programmes

To request pathology services and process pathology results as required To maintain accurate clinical records in conjunction with extant legislation

To ensure read(SNOMED) codes are used effectively by all members of the nursing team

To be part of the team discussion and upskilling where needed for long term conditions or enhanced services requirements where the need arises

To ensure compliance with the practice chaperone policy

To liaise with external services/agencies to ensure the patient is supported appropriately (vulnerable patients etc.)

To delegate clinical responsibilities appropriately (ensuring safe practice and the task is within the scope of practice of the individual)

Deliver opportunistic health promotion during consultations.

Contribute to maintaining disease registers and managing patient cohorts

Communication

Communicate effectively with patients and carers, recognising the need for alternative methods of communication to overcome different levels of understanding, cultural background and preferred ways of communication.

Liaise and maintain good working relationships with all members of the practice team.

Maintain communication and liaise with other disciplines across primary, secondary and tertiary care services as necessary

Contribute to and work effectively within both the multi-disciplinary team within the practice and across the wider health system

Delivering a quality service

Recognise and work within own competence and professional code of conduct as regulated by the Nursing and Midwifery Council (NMC) Produce accurate, contemporaneous and complete records for patient consultations, consistent with legislation, policies and procedures.

Prioritise, organise and manage own case/workload in a manner that maintains and promotes quality.

Assess effectiveness of care through self and peer review. Support and participate in shared learning across the practice.

Participate in the management, review and learning opportunities from patient complaints, clinical incidents and near-miss events in accordance with practice policy.

Develop and review audit protocols and process for the practice, effectively utilising the audit cycle

Develop, review and implement nursing protocols in conjunction with the partners and the rest of the nursing team.

Continually review clinical practices, responding to national policies and initiatives where appropriate

Understand and apply legal policy that supports the identification of vulnerable and abused children and adults. Be aware of statuary child/vulnerable adult health procedures and local guidance.

Work within policies relating to domestic violence, vulnerable adults, substance abuse and addictive behaviour and refer as appropriate. Use resources appropriately and effectively

Team working

Understand own role and scope within the practice and identify how to develop over time.

Work as an effective and responsible team member, supporting others across the practice.

Delegate clearly and appropriately, adopting the principles of safe practice and assessment of those undertaking delegated duties.

Accept delegation from other nurses, prioritise their workload and ensure effective time-management strategies are embedded in own practice.

Work effectively with others to clearly define values, direction and policies impacting on delivery of care. Participate in team activities that create opportunities to improve patient care.

Management of risk

Monitor work areas and practice to ensure they are safe and free from hazards and conform to health, safety and security legislation, practice policies, procedures and guidelines.

Ensure safe storage, rotation and disposal of vaccines and drugs is undertaken including following guidelines regarding cold chain.

Undertake mandatory and statutory training as required by the practice.

Apply infection control measures within the practice according to Infection Control Policy and national guidelines.

Work in accordance with the practices confidentiality policy and Staff Handbook.

Utilising information

Use technology as an aid to management and planning, implementation and monitoring, presenting and communication of information.

Review and process data using accurate national codes and templates in order to ensure easy and accurate retrieval of data for patient care as well as monitoring and audit purposes.

Learning and development

Assess own learning needs and undertake additional learning as required.

Support the learning and development of the healthcare assistants working within the practice as required, providing guidance when necessary, conducting appraisals and training needs analyses as required

Supporting other junior members of the clinical team including medical students, nursing students and postgraduate nurse and medical trainees, where needed partake in appraisals

Support all members of the nursing team,

Make effective use of learning opportunities within and outside the practice, evaluating their effectiveness and feeding back relevant information.

Support and disseminate learning and information gained to other team members in order to share good practice.

Provide education to patients, carers and their families and to colleagues in an environment that facilitates learning.

Equality and diversity

Act as a good role model in good practice relating to equality and diversity.

Identify patterns of discrimination, take action to overcome this and promote diversity and quality of opportunity.

Enable others to promote equality and diversity in a non-discriminatory

culture.

Monitor and evaluate adherence to local chaperoning policies.

Accept the rights of individuals to choose their care providers, participate in care and provide care.

This document is not intended to cover all duties required within the role and is to be used as a guideline for the general duties required for the professional and efficient operation of the Practice. As the Practice moves forward certain duties could change and/or be replaced.

Person Specification

General and Professional requirements

Essential

• Good standard of appearance as befits a role dealing with members of the public, patients and colleagues.
• Ability to work under pressure and to tight deadlines
• Able to cope with unexpected situations, clinical emergencies and provide solutions to problems
• Ability to put people at ease in stressful situations
• Willingness to look for new ideas, improvement and embrace change
• High levels of integrity and loyalty
• Commitment to ongoing professional development
• Flexible, reliable and enthusiastic
• Able to work extra hours when required

Desirable

• Experience and interest in education within a primary care setting
• Experience of teaching or mentoring
• Able to travel between sites using own car

Experience

Essential

• Good communication skills both written and verbal
• Evidence of IT literacy and keyboard skills
• Knowledge of needs of patients with long term conditions including Asthma, COPD, Diabetes, Hypertension, Cardiovascular Disease
• Wound care/removal of sutures and staples
• ECGs
• Venepuncture
• New patient medicals
• Requesting pathology tests
• Understanding the importance of evidence-based practice
• Understand the requirement for PGDs and associated policy
• Immunisations (routine, childhood and travel)
• Travel medicine
• Knowledge of health promotion strategies
• Evidence of team working skills and ability to build working relationships with colleagues and patients
• Evidence of ability to work autonomously appropriately
• Aware of accountability of own role and others role in a nurse led service
• Ability to respect patient and
• practice confidentiality

Desirable

• Experience of working in a busy clinical environment covering a range of nursing duties
• Awareness of local and national health policy
• Awareness of GMS contract and national/local enhanced services
• Awareness of clinical governance issues in primary care

Qualifications

Essential

• Good level of general education
• Recognised nursing qualification
• NMC Adult Nurse Registration

Desirable

• Additional post registration qualifications
• Holding, working towards, or willing to undertake additional qualification in asthma, diabetes, COPD, family planning
• Previous experience as a practice nurse

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Crown Street Surgery

Address

21-23 Crown Street, 2 Lombard Court

Acton

W3 8SA

United Kingdom

Employer's website

https://www.crownstreetsurgery.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The following are the core responsibilities of the Locum GP in delivering health services.

• Work as agreed in accordance with the practice timetable
• The delivery of highly effective medical care to the entitled population
• The provision of services commensurate with the primary care contract
• Clinically examine and assess patient needs from a physiological and psychological perspective and plan clinical care accordingly, referring patients to other services/agencies in a timely manner, utilising practice and any other local guidelines
• Generic prescribing adhering to local and national guidance
• Prioritise health problems and intervene appropriately to assist the patient in complex, urgent or emergency situations, including initiation of effective emergency care
• Effective management of long-term conditions
• Support patients to adopt strategies that promote healthy lifestyles and apply principles of self-care
• Processing of administration in a timely manner, including referrals, repeat prescription requests and other associated administrative tasks
• Review medications following the appropriate policies, NICE/local clinical guidelines and local care pathways
• Maintain accurate clinical records in conjunction with good practice, policy and guidance
• On a rotational basis, undertake telephone triage and duty doctor roles
• Work collaboratively, accepting an equal share of the practice workload
• Adhere to best practice recommended through clinical guidelines and the audit process
• Support the delivery of anticipatory care plans
• On an opportune basis, provide health promotion advice
• Contribute to the successful implementation of continuous improvement and quality initiatives within the practice
• Attend and contribute effectively to practice meetings as required
• Contribute effectively to the development and maintenance of the practice, including clinical governance and training
• Be aware of duties and responsibilities regarding current legislation and adhere to practice policies and procedures on Safeguarding Adults and Safeguarding Children
• Ensure compliance with the appraisal process
• Prepare and complete the revalidation process to remain fit to practice
• Commit to self-learning and instill an ethos of continuing professional development across the practice team
• Review and always adhere to practice protocols and policies
• Support the Partners in achieving the strategic aims of the practice
• Encourage collaborative working, liaising with all staff regularly, always promoting a culture of continuous improvement
• Conduct home visits as agreed
• Be an integral part of the general practice team as well as supporting the wider network and multi-disciplinary team
• There may be, on occasion, a requirement to carry out other tasks, this will be dependent upon factors such as workload and staffing levels
• Conduct out-of-hours duties as mutually agreed

In addition to the primary responsibilities, the Locum GP has the following wider responsibilities:

• Participate in the spectrum of clinical governance processes
• Participate in formal training events promoting best practice in area of expertise
• Provide leadership and education for members of the multidisciplinary team, providing guidance and support when necessary
• Participate in local initiatives to enhance service delivery and patient care
• As requested, support the training of medical students from all clinical disciplines
• Support delivery of QOF, incentive schemes, QIPP and other quality or cost-effectiveness initiatives
• As requested, support the training of medical students from all clinical disciplines

Person Specification

Qualifications

Essential

• - Qualified GP
• - MRCGP
• - General Practitioner CCT
• - Full GMC Registration with licence to practice
• - National Performers List registration

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

General Practice Medical Solutions Ltd

Address

1st Floor, 1-9 Castle Street

Hinckley

LE10 1DA

United Kingdom

Employer's website

http://eharleystreet.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

The post holder is an experienced Nurse with a minimum of three years experience working as a Nurse Practitioner, acting within their professional boundaries, will provide care for the presenting patient form initial history taking, clinical assessment, diagnosis, treatment and evaluation of care. They will demonstrate safe, clinical decision-making and expert care, including assessment and diagnostic skills, for patients within the general practice. The post holder will demonstrate critical thinking in the clinical decision-making process. They will work collaboratively with the general practice team to meet the needs of patients, supporting the delivery of policy and procedures, providing nurse leadership. In order to work at this level NMC requirements for advanced practice must be met.

Duties and Responsibilities

Clinical Practice

· Assess, diagnose, plan, implement and evaluate treatment/interventions.

· Assess, diagnosis, plan, implement and evaluate interventions/treatments for patients with complex needs

· Proactively identify, diagnose and manage treatment plans for patients at risk of developing a long-term condition (as appropriate)

· Diagnose and manage both acute and chronic conditions, integrating both drug- and non-drug-based treatment methods into a management plan

· Prescribe and review medication for therapeutic effectiveness, appropriate to patient needs and in accordance with evidence-based practice and national and practice protocols, and within scope of practice

· Work with patients in order to support compliance with and adherence to prescribed treatments Provide information and advice on prescribed or over-the-counter medication on medication regimens, side-effects and interactions

· Prioritise health problems and intervene appropriately to assist the patient in complex, urgent or emergency situations, including initiation of effective emergency care

· Support patients to adopt health promotion strategies that promote healthy lifestyles, and apply principles of self-care

· Promote and deliver evidence-based care for patients presenting with all conditions

· Working autonomously at other GP practice sites covering General Practitioners/Nurse Practitioners absence and sickness, you may be working in isolation

Communication

· Utilise and demonstrate sensitive communication styles, to ensure patients are fully informed and consent to treatment

· Communicate effectively with patients and carers, recognising the need for alternative methods of communication to overcome different levels of understanding, cultural background and preferred ways of communicating

· Anticipate barriers to communication and take action to improve communication

· Maintain effective communication within the practice environment and with external stakeholders

· Act as an advocate for patients and colleagues

· Ensure awareness of sources of support and guidance (eg PALS) and provide information in an acceptable format to all patients, recognising any difficulties and referring where appropriate

Delivering a quality service

· Recognise and work within own competence and professional code of conduct as regulated by the NMC

· Deliver care according to NSF, NICE guidelines and evidence-based care

· Initiate and participate in the maintenance of quality governance systems and processes across the organisation and its activities

· In partnership with other clinical teams, collaborate on improving the quality of health care responding to local and national policies and initiatives as appropriate

· Support and participate in shared learning across the practice and wider organisation

· Use a structured framework (e.g. root-cause analysis) to manage, review and identify learning from patient complaints, clinical incidents and near-miss events

· Assess the impact of policy implementation on care delivery

· Monitor and develop the performance of the GPN team in accordance with local policies

· Approve the performance of the team, providing feedback as appropriate

· Understand and apply legal issues that support the identification of vulnerable and abused children and adults, and be aware of statutory child/vulnerable patients health procedures and local guidance

· Ensure the whole team have skills and knowledge regarding domestic violence, vulnerable adults, substance abuse and addictive behaviour. Provide guidance and support to ensure appropriate referral if required.

Leadership, personal and People development.

· Take responsibility for own learning and performance including participating in clinical supervision and acting as a positive role model

· Support staff development in order to maximise potential, be actively involved in staff appraisal

· Lead the Nursing team and ensure support structures are in place for the smooth running of the practice

· Take a lead role in planning and implementing changes within the area of care and responsibility

· Work with the practice management to ensure sufficient staff of appropriate ability, quality and skill-mix are available to meet current and future service delivery.

· Promote the role of the Advanced Nurse Practitioner in general practice

Team Working

· Understand own role and scope and identify how this may develop over time

· Work as an effective and responsible team member, supporting others and exploring the mechanisms to develop new ways of working

· Delegate clearly and appropriately, adopting the principles of safe practice and assessment of competence

· Prioritise own workload and ensure effective time-management strategies are embedded within the culture of the team

· Work effectively with others to clearly define values, direction and policies impacting upon care delivery

· Discuss, highlight and work with the team to create opportunities to improve patient care

· Manage and lead on the delivery of specifically identified services or projects as agreed with the practice management team

· Agree plans and outcomes by which to measure success

Management of risk

· Manage and assess risk within the areas of responsibility, ensuring adequate measures are in place to protect staff and patients

· Ensure appropriate supervision of safe storage, rotation and disposal of vaccines and drugs

· Ensure the nursing team undertakes mandatory and statutory training requirements

· Apply infection-control measures within the practice according to local and national guidelines

· Interpret national strategies and policies into local implementation strategies that are aligned to the values and culture of general practice

Managing Information

· Review and process data using accurate Read codes in order to ensure easy and accurate information retrieval for monitoring and audit processes

· Understand responsibility of self and others to the practice and primary care trust regarding the Freedom and Information Act

· Monitor and confirm that the nursing team are receiving and processing data and information in an agreed format Collate, analyse and present clinical data and information to the team

· Communicate essential financial restraints with the team and discuss with them ideas for effective and efficient working within these constraints

Learning and Development

· Undertake mentorship for more junior staff, assessing competence against set standards

· Disseminate learning and information gained to other team members in order to share good practice and inform others about current and future developments (e.g. courses and conferences)

· Provide an educational role to patients, carers, families and colleagues in an environment that facilitates learning

Person Specification

Qualifications

Essential

• Relevant nursing/health degree
• Clinical supervision training and experience
• Mentor/teaching qualification or equivalent experience
• Extended/Independent Nurse Prescriber

Desirable

• Registered first level nurse MSC or equivalent/Degree

Experience

Essential

• Minimum 5 years post registration experience
• At least 3 years recent primary and community nursing experience
• Nurse-led management of minor illness.
• Nurse-led triage
• Compiling protocols and clinical guidelines
• Leadership in quality initiatives such as clinical benchmarking
• Leading a team

Desirable

• Project management
• Working with community development initiatives
• Health-needs assessment

Attitudes

Essential

• Self-directed practitioner
• Highly motivated
• Flexibility
• Enthusiasm
• Team player
• Ability to work across boundaries
• Management of patients with long-term conditions
• Management of patients with complex needs
• Accountability of own role and other roles in a nurse-led service
• Local and national health policy
• Wider health economy
• Clinical governance issues in primary care
• Patient group directions and associated policy
• Communication skills, both written and verbal
• Communication of difficult messages to patients and families
• Negotiation and conflict management skills
• Change management skills
• Teaching and mentorship in a clinical setting
• Advanced Clinical skills

Desirable

• Knowledge of public health issues
• Understanding of clinical governance issues in primary care
• Able to identify determinants on health in the area
• Knowledge of public health issues in the area
• Demonstrate an understanding of the data protection act and patient confidentiality, clinical and information governance and Caldicott requirements

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Intrahealth Ltd

Address

Brook Square Surgery

Trafalgar Street

Scarborough

YO12 7AS

United Kingdom

Employer's website

https://www.intrahealth.co.uk/ (Opens in a new tab)