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Posted 1 month(s) ago
Reference: A3150-26-0015
Job summary
We have an exciting opportunity to recruit an enthusiastic Qualified BANK Dispenser to join our dedicated Dispensary team at Mowbray House Surgery and Hutton Rudby Surgery.
This is a BANK position, covering both surgeries at Hutton Rudby and Northallerton on a ad-hoc basis.
You will assist to process all relevant prescriptions as authorised by GP's and prescribing nurses where appropriate, in accordance with the principle of good practice.
Projecting a positive and friendly image to dispensary patients and other visitors, dealing with queries in a professional, courteous and efficient way.
Main duties of the job
The successful candidate will be part of a large surgery dispensing team. Having excellent communication, organisational, teamworking skills.
Experience of general practice and Systmone would be an advantage, along with NVQ Level 2 or equivalent in Pharmacy Services / Dispensing or relevant experience.
About us
Mowbray House Surgery is a large, progressive medical practice based in Northallerton with a full time branch surgery in Hutton Rudby. Across both sites we have around 20,000 patients.
If you would like more information about this exciting opportunity please contact Lisa Briggs (Dispensary Manager) on 01609 760002.
Details
Date posted
21 August 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Bank
Working pattern
Flexible working
Reference number
A3150-26-0015
Job locations
Mowbray House Surgery
Malpas Road
Northallerton
North Yorkshire
DL7 8FW
United Kingdom
Hutton Rudby Surgery
East Side
Hutton Rudby
Yarm
Cleveland
TS15 0DB
United Kingdom
Job description
Job responsibilities
Job Responsibilities:
Dispense medicines and appliances following standard operating procedures. Whenever there is doubt about the appropriateness of the item, or about the dose or labelling instructions to check with a GP.
Endorse prescriptions in accordance with NHS Prescription Services requirements.
Keep up-to-date with new drugs / medicines and changes in legislation.
Complete significant event forms and ensure colleagues complete significant event forms correctly and in a timely manner.
Liaise with patients, providing advice and guidance as required to promote compliance.
Promptly forward all invoices and dispensary related correspondence to the practice manager according to practice protocol.
Take prompt action in response to any drug alert bulletins that may be received from time to time.
Answer the telephone promptly and deal with prescription requests.
Issue prepared prescriptions.
Process prescription requests.
Operate efficient stock control appropriate to the needs of the dispensary with the objective of ensuring continuity of supply for patients and minimising wastage.
Ensure that drugs are received and stored in an appropriate manner in accordance with the manufacturers instructions.
Ensure that refrigerated items are stored at the appropriate temperature and maintaining the temperature control record/logbook.
Clean work surfaces and shelving on a regular basis and ensuring that all dispensary equipment is kept clean and kept in good working order.
Maintain full and accurate records of all dispensing transactions.
Keep records of prescriptions sent to community pharmacies where required.
Check for and process email (online) prescription requests.
Collect all due prescription charges and ensure that the patient declaration on the reverse of the FP10 is dully filled in and signed by the patient or their representative.
Receive monies on behalf of the Practice and keep a record of all the financial transactions.
Provide an efficient and caring home delivery service to patients where requested.
Maintain full and accurate computerised records for all dispensing transactions.
Job description
Job responsibilities
Job Responsibilities:
Dispense medicines and appliances following standard operating procedures. Whenever there is doubt about the appropriateness of the item, or about the dose or labelling instructions to check with a GP.
Endorse prescriptions in accordance with NHS Prescription Services requirements.
Keep up-to-date with new drugs / medicines and changes in legislation.
Complete significant event forms and ensure colleagues complete significant event forms correctly and in a timely manner.
Liaise with patients, providing advice and guidance as required to promote compliance.
Promptly forward all invoices and dispensary related correspondence to the practice manager according to practice protocol.
Take prompt action in response to any drug alert bulletins that may be received from time to time.
Answer the telephone promptly and deal with prescription requests.
Issue prepared prescriptions.
Process prescription requests.
Operate efficient stock control appropriate to the needs of the dispensary with the objective of ensuring continuity of supply for patients and minimising wastage.
Ensure that drugs are received and stored in an appropriate manner in accordance with the manufacturers instructions.
Ensure that refrigerated items are stored at the appropriate temperature and maintaining the temperature control record/logbook.
Clean work surfaces and shelving on a regular basis and ensuring that all dispensary equipment is kept clean and kept in good working order.
Maintain full and accurate records of all dispensing transactions.
Keep records of prescriptions sent to community pharmacies where required.
Check for and process email (online) prescription requests.
Collect all due prescription charges and ensure that the patient declaration on the reverse of the FP10 is dully filled in and signed by the patient or their representative.
Receive monies on behalf of the Practice and keep a record of all the financial transactions.
Provide an efficient and caring home delivery service to patients where requested.
Maintain full and accurate computerised records for all dispensing transactions.
Person Specification
Qualifications
Essential
- NVQ Level 2 in Dispensing (or equivalent)
- Good numeracy and literacy skills.
- Strong organisational skills and attention to detail.
Desirable
- NVQ level 3 in dispensing (or equivalent)
Experience
Essential
- Experience in a dispensary, pharmacy, or healthcare environment.
- Experience handling confidential patient information.
Desirable
- Experience of working in a primary care environment
- Previous experience in a GP practice dispensary.
Requirements
Essential
- You must hold a full driving licence, with access to a vehicle.
Person Specification
Qualifications
Essential
- NVQ Level 2 in Dispensing (or equivalent)
- Good numeracy and literacy skills.
- Strong organisational skills and attention to detail.
Desirable
- NVQ level 3 in dispensing (or equivalent)
Experience
Essential
- Experience in a dispensary, pharmacy, or healthcare environment.
- Experience handling confidential patient information.
Desirable
- Experience of working in a primary care environment
- Previous experience in a GP practice dispensary.
Requirements
Essential
- You must hold a full driving licence, with access to a vehicle.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Mowbray House Surgery
Address
Mowbray House Surgery
Malpas Road
Northallerton
North Yorkshire
DL7 8FW
United Kingdom
Employer's website
Employer details
Employer name
Mowbray House Surgery
Address
Mowbray House Surgery
Malpas Road
Northallerton
North Yorkshire
DL7 8FW
United Kingdom