Job description

Job responsibilities

To work as an autonomous practitioner, responsible for the provision of medical services to the practice population, delivering an excellent standard of clinical care whilst complying with the GMS contract. Furthermore, the post-holder will adhere to the GMC standards for good medical practice, contributing to the effective management of the practice, leading by example, maintaining a positive, collaborative working relationship with the multidisciplinary team.

Person Specification

Qualifications

Essential

• GMC registration

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Redwell Medical Centre

Address

1 Turner Road

Wellingborough

Northamptonshire

NN8 4UT

United Kingdom

Employer's website

https://www.redwellmedicalcentre.co.uk (Opens in a new tab)

Job description

Job responsibilities

JOB DESCRIPTION

Medical Support Team Member

Administration Clerk/Receptionist

Responsible to: Office Manager

SPECIAL REQUIREMENTS OF THE POST:

Ability to use own judgement, resourcefulness and be able to work under pressure without direct supervision.

Ability to perform accurately any function requested of them and to assist the practice to run efficiently.

To have excellent communication skills and patience.

To be reliable and flexible.

To observe strict confidentiality on all matters relating to the practice and its patients.

MAIN DUTIES AND RESPONSIBILITIES

Reception/Admin

• Ensure an effective and efficient reception service is provided to patients and any other visitors to the practice.

• Deal with all general enquiries, explain procedures and make new and follow-up appointments.

• Use your own judgment and communication skills to ensure that patients who need urgent consultation are seen in a logical and non-disruptive manner.

• Explain practice arrangements and formal requirements to new patients and those seeking temporary cover and ensure procedures are completed.

• Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery.

• Enter requests for home visits into the visit book when requested, ensuring careful recording of all relevant details and where necessary refer to Duty Doctor.

• File prescriptions and forms ready for collection by patients and pharmacies.

• Advise patients of relevant charges for private (non General Medical Services) services, accept payment and issue receipts for same.

• Give out results when necessary.

• Enter patient information on to the computer as required. Change of address etc.

• Scan documents onto the patient's record accurately.

• Patient notes and correspondence:

  • Retrieve and re-file records as required, ensuring strict alphabetical order is adhered to.

  • Ensure correspondence, reports, results etc are filed/scanned promptly and in the correct records, ensuring that all recent correspondence is available when patients are seen.

Telephone

• To answer telephone calls promptly and politely with understanding of each patients problems.

• Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery.

General

• Liaise with patients, hospitals, Social Services, Health Authority and other outside agencies

• Covering duties for holidays and sickness when required.

• Enter patient information onto the computer as required.

• Undertake any other additional duties appropriate to the post as requested by the Partners or management team.

  Patient confidentiality must be maintained at all times

  You are requested to be flexible and the employers reserve the right to alter such fixed hours as may be considered necessary to ensure that the Medical Centre runs smoothly.

  The above list of duties is not exhaustive and may be subject to change as deemed necessary.

Person Specification

Qualifications

Essential

• Educated to GCSE level

Desirable

• GCSE in Maths and English
• AMSPAR Receptionist Qualification
• NVQ Level 2 in Health & Social Care

Experience

Essential

• Previous experience of working in a GP surgery is preferable but full training will be given to the right candidate.
• Strong IT skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Redwell Medical Centre

Address

1 Turner Road

Wellingborough

Northamptonshire

NN8 4UT

United Kingdom

Employer's website

https://www.redwellmedicalcentre.co.uk (Opens in a new tab)