Job description

Job responsibilities

What You Will Do

Clinical Practice

• Independently assess, diagnose, and manage MSK presentations, including complex cases.
• Request investigations such as imaging and blood tests, and make appropriate referrals.
• Create tailored selfmanagement plans that support behavioural change and longterm recovery.
• Use your full scope of practice, including prescribing and injection therapy (where qualified).
• Record utilisation data daily and collect Patient Satisfaction Questionnaires (PSQs).

Collaboration & Development

• Work as part of a GPbased MDT and build strong, positive relationships with practice staff.
• Educate colleagues on MSK triage pathways and provide informal clinical guidance.
• Support clinical audits and contribute to service improvement initiatives.
• Help shape and refine local MSK care pathways.

Leadership & Learning

• Participate in supervision and peerreflection sessions.
• Continue progressing against the HEE Roadmap to Practice.
• Contribute to clinical governance and mentoring where appropriate.

What Were Looking For

Essential

• HCPC and CSP registered Physiotherapist.
• Minimum 5 years postgraduate clinical experience.
• Minimum 3 years MSK clinical experience.
• Understanding of the HEE Roadmap to Practice and the MSK Core Capabilities Framework.
• Active CPD portfolio aligned to the four pillars of advanced practice.

Desirable

• MSc Level 7 modules.
• Prior FCP or MSK triage experience (NHS or private sector).
• Experience working in GP practices.
• Experience using EMIS or SystmOne.
• Qualified in injection therapy and/or Independent Prescribing.

Key Skills

• Confident, friendly, and collaborative, with the ability to integrate smoothly into GP practice teams.
• Able to build strong working relationships with GPs, reception teams, nurses, and MDT colleagues.
• Excellent communication and clinical reasoning skills.
• Calm, resilient, and proactive in a fastpaced and evolving healthcare environment.
• Comfortable using digital tools and modern clinical systems.
• Committed to high standards of ethical, professional, and patientcentred care.

What We Offer

• 12.5+ days protected CPD time annually.
• Fully funded training in Injection Therapy and Independent Prescribing.
• 25 days annual leave + Bank Holidays (rising to 33 with service).
• Enhanced sick pay scheme.
• Corporate private healthcare cash plan via Medicash.
• Electric Vehicle Salary Sacrifice Scheme.
• Cycle2Work and TechScheme salary sacrifice options.
• Flexible workplace pension.
• Referafriend bonus scheme.
• A friendly, inclusive, and supportive team culture.

Equality, Diversity and Inclusion

Primary Care Physio welcomes applications from all backgrounds and is committed to fair and inclusive recruitment. We are happy to provide reasonable adjustments and support throughout the recruitment process. If you require assistance due to a disability or longterm health condition, please contact [email protected].

This supports:

• Equality Act 2010 (reasonable adjustments duty)
• NHS People Promise (Belonging, Compassionate and Inclusive)
• CQC WellLed domain (inclusive culture, fair treatment)

Person Specification

Qualifications

Essential

• - HCPC and CSP registered Physiotherapist
• - A degree in Physiotherapy

Desirable

• - Completion of some level 7 MSc learning (HEE Roadmap Stage 1 & 2)
• - Qualified independent prescriber
• - Qualified injection therapist

Experience

Essential

• - Minimum 5 years post-graduate clinical experience
• - Minimum 3 years MSK clinical experience
• - Understanding of the HEE Roadmap to Practice and the MSK Core Capabilities Framework
• - Active CPD portfolio aligned to the 4 pillars of advanced practice
• - Where possible, reasonable adjustments will be considered to enable applicants to meet the requirements of the role.

Desirable

• - Prior FCP or MSK triage experience (private or NHS)
• - Experience working in GP practices
• - Experience using EMIS or SystmOne

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Promni Health

Address

The Park Practice

Oaks Park Medical Centre

17 Oakfield Road

LONDON

SE20 8QA

United Kingdom

Employer's website

https://www.promnihealth.co.uk (Opens in a new tab)

Job description

Job responsibilities

Administration

• To have a thorough knowledge of all Practice procedures

• To workin accordance withwritten protocols

• Pulling/filing notes and update as necessary

• Filingand codingpost in medical records

• Summarising patient records

• Photocopy as requested

• Provide test results to patients.

• Book appointmentswhererequired.

Computer

• Registrations of newpatientscomputer data entry and medical records

• Process patients change of address computer data and medical records (have knowledge of practice area)

• Have working knowledge of telephone system.

• Other tasksappropriate tothe role

Confidentiality:

In the course ofseeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.

In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and theircarers, Practicestaffand other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential.

Information relating to patients, carers, colleagues, other healthcareworkersor the business of the Practice may only be divulged to authorised personsin accordance withthe Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & Safety:

The post-holder willassistin promoting andmaintainingtheir own and others health, safety and security as defined in the Practice Health & Safety Policy to include:

• Using personal security systems within the workplace according to Practice guidelines

• Identifyingthe risks involved in work activities and undertaking such activities in a way that manages those risks

• Making effective use of training to update knowledge and skills

• Usingappropriate infectioncontrol procedures,maintainingwork areas in a tidy and safe way and free from hazards

• Reporting potential risksidentified

• Equality and Diversity

The post-holder will support the equality, diversity and rights of patients,carersand colleagues, to include:

• Acting in a way that recognises the importance ofpeoplesrights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation

• Respecting the privacy, dignity, needs and beliefs of patients,carersand colleagues

• Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings,prioritiesand rights.

Personal/professional Development:

The post-holder willparticipatein any training programme implemented by the Practice as part of this employment, such training to include:

• Participation in an annual individual performance review, including taking responsibility formaintaininga record of own personal and/or professional development

• Taking responsibility for own development, learning and performance anddemonstratingskills and activities to others who are undertaking similar work

Quality:

The post-holder will strive tomaintainquality within the Practice and will:

• Alert other team members to issues of quality and risk

• Assess own performance and take accountability for own actions, either directly or under supervision

• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance theteamsperformance

• Work effectively with individuals in other agencies to meetpatientsneeds

• Effectively manage own time,workloadand resources

Communication:

• The post-holder should recognise the importance of effective communication within the team and will strive to:

• Communicate effectively with other team members

• Communicate effectively with patients and carers

• Recognisepeoplesneeds for alternative methods of communication and respond accordingly

• Contribution to the Implementation of Service

The post-holder will:

• Apply Practice policies,standardsand guidance

• Discuss with other members of the team how the policies, standards and guidelines will affect own work

• Participate in audit where appropriate

Person Specification

Experience

Essential

• Administration experience
• Customer service experience

Desirable

• Experience of working in a GP Practice
• Experience of coding or summarising

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Outwood Park Medical Centre

Address

Potovens Lane

Outwood

Wakefield

West Yorkshire

WF1 2PE

United Kingdom

Employer's website

https://outwoodpark.gpsurgery.net/ (Opens in a new tab)

Job description

Job responsibilities

• Provide a full range of medical services as defined in the core GP contract, additional and enhanced services where appropriate.
• Provide other personal medical services to meet identified patients need.
• Make professional, autonomous decisions in relation to presenting problems whether self-referred or referred from other healthcare professionals within the organisation.
• Assess the healthcare needs of patients with undifferentiated and undiagnosed problems.
• Screen patients for disease risk factors and early signs of illness.
• Develop care plans for health in consultation with patients and in line with current practice; disease management protocols, provide counselling and health education.
• Work within current ICB policy for prescribing.

Person Specification

Experience

Essential

• Eager to learn and grow in healthcare environment.
• Strong clinical skills with an evidence-based approach to patient care.
• Proficient in using electronic health records and embracing new technologies.
• Excellent interpersonal skills with the ability to work effectively within a multidisciplinary team.
• Passionate about technology and improving healthcare outcomes.
• Ability to manage time effectively and work independently.
• Experience of working in a GP practice and Primary Care

Qualifications

Essential

• Registration and Certification
• Be included in NHS England list of medical practitioners as per section 91 of the NHS Act 2006.
• Hold full registration with the General Medical Council (GMC) on the General Practitioner Register.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Fir Park Medical Centre

Address

Lanark Gardens

Upton Rocks

Widnes

Cheshire

WA8 9DT

United Kingdom

Employer's website

https://www.firparkmedicalcentre.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Oakridge Park Medical Centre is seeking a compassionate and motivated GP to join our friendly and supportive team. We are looking for an enthusiastic clinician who iscommitted to delivering high-quality patient care and can work confidently and effectively in a busy primary care environment.

This is an exciting opportunity to join a well-established and forward-thinking practiceserving a growing patient population in Milton Keynes. The successful candidate will play a key role in delivering excellent clinical care while contributing to the ongoing development of the practice and wider Primary Care Network.

This role is offered on a fixed-term contract until 31 March 2027, with the potential for extension, subject to funding and service requirements. immediate start preferred

About Us

Oakridge Park Medical Centre is a thriving GP practice based in Milton Keynes, committed to providing high-quality, patient-centred healthcare to our local community.

Our multidisciplinary team includes experienced GPs, nursing staff, healthcare assistants, pharmacists, care coordinators, and administrative colleagues who work collaboratively to deliver excellent patient outcomes. Through our Primary Care Network partnerships, we have access to a range of additional healthcare professionals who support our population's diverse needs.

We pride ourselves on fostering a supportive working environment where staff wellbeing, professional development, and excellent patient care are at the heart of everything we do.

Training Practice

As a training practice, we are committed to supporting the development of the future healthcare workforce. We regularly host GP Registrars, undertaking clinical placements.

We encourage continuous learning within the practice and actively support clinicians in developing specialist interests and expanding their skills through education and training.

Main Duties of the Role

• The successful candidate will be responsible for:
• Clinical Responsibilities
• Delivering high-quality, evidence-based medical care to the registered practice population.
• Undertaking face-to-face, telephone, and online consultations.
• Assessing, diagnosing, and managing acute and chronic medical conditions.
• Prescribing safely and effectively in accordance with NHS and local guidelines.
• Reviewing and actioning test results, hospital correspondence, and clinical documentation promptly.
• Undertaking home visits where clinically appropriate.
• Maintaining accurate and contemporaneous clinical records using SystmOne.
• Participating in care planning and health promotion activities for patients withlong-term conditions.
• Managing referrals and associated clinical administration in a timely manner.
• Quality and Governance
• Supporting the achievement of Quality and Outcomes Framework (QOF) and
• Enhanced Service targets.
• Participating in clinical audits, significant event reviews, and quality
• improvement initiatives.
• Promoting evidence-based practice throughout the organisation.
• Maintaining a strong awareness of safeguarding responsibilities for children and vulnerable adults.
• Ensuring compliance with all relevant NHS and practice policies, including
• infection prevention, confidentiality, and information governance.
• Professional Development
• Maintaining GMC registration, appraisal, and revalidation requirements.
• Participating in continuing professional development (CPD) activities and
• mandatory training.
• Contributing positively to the development of the wider practice team.

Person Specification

Qualifications

Essential

• Qualified General Practitioner with MRCGP and Certificate of Completion of Training (CCT) or equivalent.
• Full GMC registration with licence to practise.
• Inclusion on the NHS England National Performers List.
• Independent Prescriber qualification.
• Appropriate medical defence indemnity (MPS, MDU, or equivalent).
• Evidence of current appraisal and revalidation.
• Eligibility to work independently in the UK
• Experience working within a UK primary care environment.
• Experience of QOF, clinical audit, and quality improvement activities.
• Knowledge of medicines management and prescribing governance.
• Understanding of Integrated Care Board (ICB) initiatives and primary care services.
• Commitment to continuous professional development.
• Strong clinical knowledge and decision-making skills appropriate to an experienced GP.

Desirable

• Experience using SystmOne.
• Participation in quality improvement or leadership activities.

Experience

Essential

• Experience of working within General Practice.
• Ability to manage a broad range of acute and chronic medical conditions.
• Excellent consultation, diagnostic, and clinical decision-making skills.
• Understanding of QOF and primary care contractual requirements.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Oakridge Park Medical Centre

Address

30 Texel Close

Oakridge Park

Milton Keynes

MK14 6GL

United Kingdom

Employer's website

https://www.oakridgeparkmedical.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

JOB SUMMARY

We are looking for a Practice Manager to join our dynamic and highly motivated team delivering excellent healthcare for our NHS Surgery

SSP Healths Managers benefit from our substantial network of back office support functions to allow each to really focus on patient services and lead the local team of doctors, nurses and staff.

You will ideally have some experience in a General Practice setting together with an understanding of the rapidly changing healthcare environment. Applications will also be welcomed from non Primary Care Managers who are able to identify transferable skills that can support our practices and demonstrate an understanding of current demands within Primary Care.

Excellent interpersonal and organisational skills together with proven experience in managing people and monitoring performance targets is required. You must be highly self-motivated, organised and able to motivate your team.

The ideal candidate will have excellent leadership skills, be confident with IT and enjoy working flexibly in a rapidly changing environment.

You will have the aptitude to support practice engagement with the wider health economy as required, such as local Primary Care Networks, local practice manager networks and community care providers, to ensure that we are consistently kept aware of best practice and new developments.

As the biggest provider of GP services in the North West, we are proud to have over 40 practices all rated as Outstanding or Good by CQC.

We offer excellent career progression, the chance to work in an innovative environment and the security of knowing our wider SSP Health team is always there to support you.

Performance Management

Data Validation

Internal/External KPI Monitoring

BQC monitoring

Audits schedules

Assistance with staff recruitment

Staff annual leave overview

Contract Monitoring/Meetings

Enhanced Service Monitoring

List Size Monitoring/Marketing

PPA

Prevalence

Workflow staff rota

Meeting minutes for PM/ Clinical and practice meeting

Management Reporting

PPG Participation meetings and feedback

PCN engagement

Staff monitoring and compliance

HR and recruitment of staff

Job Responsibilities:

The post holder will:

Monitor and assist in the evaluation of performance of the practice team against objectives whilst managing change

Develop and maintain effective communication both within the practice and with relevant outside agencies including the practice website and NHS Choices

Management of Patient Services & Patient Information

IT & Premises Management, H & S (Infrastructure)

KPI/ES/Performance Management/Contract Management

Increase Practice feedback

Monitor patient facing reviews

Assist with audits

Creating good relationships with GP clinical lead and PCN clinical lead

Financial Management

Drive the practice staff recalls to maximise income through Enhanced Services/PPA/Prevalence/QoF

Qof recalls and searches

BQC recalls and searches

Human Resources

Assist were relevant the recruitment and retention of staff and provide a general personnel management service

Oversee rota for staff,

Work in collaboration with multisite and lead on team initiatives

Work in conjunction with the onsite and offsite teams to monitor skill-mix and manage staffing levels

Oversee staff induction and training and ensure that all staff are adequately trained to fulfil their role,

Team net completion and mandatory training compliance of all staff,

Schedule staff appraisal and monitoring systems

Support and mentor staff, both as individuals and as team members

Organisational

Lead meetings, Clinical meetings, prepare agendas and ensure distribution of minutes as necessary/use of SSP Health, Teamnet for repository purposes.

Ensure actions are completed and report back to relevant requestor

Ensure adherence to protocols and procedures

Ensure that practice premises are properly maintained and cleaned and that adequate fire prevention and security systems are in place, report issues to maintenance

Log all areas of compliance on Teamnet

Arrange appropriate maintenance for practice equipment via maintenance

Patient Services

Development and management of patient services including PPG group

Maintain registration policies and monitor patient turnover and capitation

Oversee repeat prescribing systems

Oversee and manage an effective appointments systems

Oversee and/or organise surgery timetables, duty rotas and holiday cover

Routinely monitor and assess practice performance against patient access and demand management targets

Adhere to SSP Healths patient policies and effectively manage patient complaints

Liaise with patient groups, initiate complaint responses

Information Management and Technology

Motivate, support and monitor staff in the use of IT

Monitor data entry and data collection

Ensure that the practice has effective IT data security, back-up, maintenance and disaster recovery plans in place

Maintain the practices page on the companys website and keep NHS Choices, Google and any patient facing sites are completely up to date & ensure staff adhere to the use of the companys extranet

Confidentiality:

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately

In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential

Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & Safety:

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, to include:

Using personal security systems within the workplace according to practice guidelines

Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks

Making effective use of training to update knowledge and skills

Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards

Reporting potential risks identified.

Demonstrate safeguarding and promoting the welfare of children and adults at risk.

Equality and Diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues

Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional Development:

The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development

Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

Quality:

The post-holder will strive to maintain quality within the practice, and will:

Alert other team members to issues of quality and risk

Assess own performance and take accountability for own actions, either directly or under supervision

Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance

Work effectively with individuals in other agencies to meet patients needs

Effectively manage own time, workload and resources.

Communication:

The post-holder should recognize the importance of effective communication within the team and will strive to:

Communicate effectively with other team members

Communicate effectively with patients and carers

Communicate effectively with all departments within SSP Health

Recognise peoples needs for alternative methods of communication and respond accordingly.

Person Specification

Qualifications

Essential

• GCSE grade A to C in English and Maths
• Previous management experience

Desirable

• Previous experience of Primary care

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

SSP Health

Address

Waters Edge Medical Centre

10-12 Leadsmithy Lane

Middlewich

CW10 9BH

United Kingdom

Employer's website

https://www.ssphealth.com/ (Opens in a new tab)

Job description

Job responsibilities

• Conduct specialist dermatology outpatient clinics.
• Assess, diagnose, and manage a broad range of dermatological conditions.
• Triage and manage referrals in line with agreed clinical pathways.
• Perform dermatology procedures within competence, including skin biopsies, cryotherapy, curettage, and minor surgery where appropriately trained.
• Recognise and manage suspected skin cancers through appropriate referral pathways.
• Maintain accurate clinical records and correspondence.
• Participate in audit, clinical governance, and quality improvement activities.
• Work collaboratively with Consultants, GPs, and multidisciplinary teams to ensure high-quality patient care.

• Full GMC registration with licence to practise.
• Accredited by the British Association of Dermatologists (BAD) as a GP with a Special Interest (GPwSI/GPwSP) and/or a General Practitioner with an Extended Role (GPwER) in Dermatology.

• Inclusion on the GP Register.
• Evidence of extended role training, specialist interest, or significant experience in Dermatology.
• Ability to independently assess and manage dermatology patients.
• Excellent communication, clinical decision-making, and organisational skills.
• Commitment to clinical governance and patient-centred care.

Person Specification

Experience

Essential

• - Full GMC registration with a licence to practise.
• - Inclusion on the GP Register.
• - Accredited by the British Association of Dermatologists (BAD) as a GP with a Special Interest (GPwSI/GPwSP) and/or a General Practitioner with an Extended Role (GPwER) in Dermatology.
• - Evidence of extended role training, specialist interest, and competency in Dermatology.
• - Ability to independently assess, diagnose, and manage dermatology patients in a community setting.
• - Excellent communication, clinical decision-making, and organisational skills.
• - Commitment to clinical governance, patient safety, and delivering high-quality patient-centred care.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

HealthHarmonie

Address

Central Park Medical Centre Victoria Central Hospital Mill Lane Wallasey

WIRRAL

CH44 5UF

United Kingdom

Employer's website

https://www.healthharmonie.com/ (Opens in a new tab)

Job description

Job responsibilities

Practice Manager / Operations Manager Job DescriptionJob Title

Practice Manager / Operations Manager

GP Partners/General manager/Clinical Operations Manager

Practice administration, operations, staff management and the effective delivery of practice services.

To provide strong, effective and proactive leadership of the practice's operational functions, ensuring the practice operates efficiently, safely, effectively and in accordance with NHS requirements, contractual obligations, legislation and regulatory standards.

The post holder will work closely with the GP Partners and wider practice team to develop and maintain high standards of patient care, staff performance, governance and operational delivery.

The successful candidate will take a hands-on approach to management, identifying problems, developing practical solutions and leading continuous improvement across the organisation.

• Provide effective day-to-day leadership and management of the practice.
• Work closely with the GP Partners to deliver the practice's strategic objectives.
• Ensure that operational priorities are clearly communicated and effectively implemented.
• Develop a positive culture based on teamwork, accountability, respect and continuous improvement.
• Act as a key point of contact for staff regarding operational matters.
• Identify operational risks and take appropriate action to address them.
• Ensure that decisions are implemented effectively and followed through.
• Support the practice during periods of change, development and organisational growth.
• Represent the practice professionally when dealing with external organisations and stakeholders.

• Oversee recruitment, induction, training and development of practice staff.
• Ensure appropriate staffing levels and effective workforce planning.
• Manage staff performance, attendance, annual leave and other workforce matters.
• Support managers and team leaders in dealing with staff issues.
• Ensure employment policies and procedures are consistently applied.
• Maintain appropriate staff records and ensure confidentiality.
• Promote staff wellbeing and a supportive working environment.
• Identify training requirements and support continuous professional development.
• Manage disciplinary, grievance and capability processes where required, in conjunction with appropriate advice.
• Ensure staff understand their roles, responsibilities and expected standards.

• Monitor expenditure and ensure resources are used efficiently.
• Oversee appropriate financial and administrative controls.
• Monitor income (including petty cash), expenditure, invoices and payments as required.
• Support payroll and ensure relevant information is provided accurately and on time.
• Identify opportunities to reduce unnecessary expenditure without compromising patient care or service quality.

• Ensure the practice maintains appropriate governance systems and processes.
• Lead and coordinate preparation for CQC inspections and regulatory reviews.
• Ensure practice policies and procedures are current, accessible and implemented.
• Maintain appropriate evidence of compliance.
• Monitor incidents, complaints, risks and significant events and ensure appropriate actions are completed.
• Support the practice in meeting NHS contractual and regulatory requirements.
• Ensure appropriate health and safety arrangements are maintained.
• Ensure confidentiality, information governance and data protection requirements are followed.
• Work with relevant staff to maintain appropriate infection prevention and control standards.
• Ensure required audits and governance activities are completed and appropriately documented.

• Lead or support quality improvement projects.
• Review existing processes and introduce improvements where appropriate.
• Monitor outcomes and ensure agreed actions are completed.
• Encourage staff to identify problems and suggest practical solutions.
• Promote a culture where learning from incidents, complaints and feedback leads to improvement.
• Support the implementation of new NHS initiatives and local requirements.

• Monitor patient access and identify areas requiring improvement.
• Work with the clinical and administrative teams to improve patient pathways.
• Monitor patient feedback, complaints and concerns and ensure these are dealt with appropriately.
• Ensure patients are treated fairly, respectfully and professionally.
• Support the effective use of telephone, online and digital access systems.
• Review demand and capacity and work with the team to develop appropriate solutions.
• Ensure reasonable adjustments and appropriate support are considered for patients who require them.
• Work to improve the overall patient experience while maintaining safe and sustainable services.

• Support the practice in meeting its NHS contractual responsibilities.
• Monitor relevant contractual requirements, deadlines and performance indicators.
• Ensure information and returns are submitted accurately and on time.
• Work with clinical and administrative leads to monitor practice performance.
• Keep up to date with relevant changes affecting primary care.
• Ensure changes in NHS policy and requirements are communicated to relevant staff and appropriately implemented.

• Oversee the effective management of practice premises.
• Ensure the practice environment is safe, clean, welcoming and fit for purpose.
• Coordinate maintenance, repairs and servicing requirements.
• Ensure appropriate health and safety checks and risk assessments are undertaken.
• Monitor equipment and facilities and arrange repairs or replacement where necessary.
• Maintain appropriate arrangements for fire safety, security, infection control and business continuity.
• Liaise with contractors and other relevant organisations.

• Maintain an effective practice risk management system.
• Identify, assess and manage operational risks.
• Ensure incidents are appropriately recorded, investigated and acted upon.
• Maintain and regularly review business continuity and emergency plans.
• Ensure appropriate contingency arrangements are in place for staffing, premises and service disruption.
• Escalate significant risks to the GP Partners promptly.

• Oversee the practice complaints process.
• Ensure complaints are acknowledged, investigated and responded to within appropriate timescales.
• Work with relevant staff to establish facts and identify learning.
• Ensure lessons from complaints are communicated and acted upon.
• Maintain appropriate records of complaints and associated actions.
• Support a culture of openness and learning rather than blame.

• Maintain effective communication between GP Partners, clinicians, administrative staff and other members of the practice team.
• Organise and support appropriate practice meetings.
• Ensure important information is communicated clearly and promptly.
• Liaise with the ICB, LMC, NHS organisations, community services and other external stakeholders as required.
• Develop positive working relationships with external providers and suppliers.
• Represent the practice professionally at meetings and events.

• Encourage effective teamwork across all practice departments.
• Support staff to understand how their individual roles contribute to the overall objectives of the practice.
• Identify opportunities for cross-training and development.
• Promote accountability while maintaining a supportive working environment.
• Address poor performance or inappropriate behaviours promptly and fairly.
• Recognise good performance and encourage staff engagement.

Person Specification

Qualifications

Essential

• Person Specification
• Essential Experience
• - Previous experience in practice management, healthcare management, operations management or a comparable senior management position.
• - Experience of managing staff and dealing with HR matters.
• - Experience of managing competing priorities in a busy environment.
• - Experience of implementing change and improving processes.
• - Understanding of NHS primary care and the operational environment of a GP practice.
• - Experience of managing confidential and sensitive information.
• - Experience of working with multiple stakeholders.

Desirable

• Desirable Experience
• Previous experience as a GP Practice Manager or Deputy Practice Manager or Operations Manager.
• - Experience of CQC preparation and inspection.
• - Experience of NHS contractual requirements.
• - Experience of SystmOne or another primary care clinical system.
• - Experience of quality improvement.
• - Experience of managing premises and health and safety requirements.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Earls Barton & Penvale Park Medical Centre

Address

Earls Barton Medical Centre

8 Aggate Way

Earls Barton

Northampton

NN6 0EU

United Kingdom

Employer's website

https://www.4mygp.info/ (Opens in a new tab)

Job description

Job responsibilities

Key Responsibilities

• Conduct specialist gynaecology consultations within a Tier 2 community service.
• Assess, diagnose, treat, and manage patients presenting with common gynaecological conditions.
• Carry out appropriate clinical procedures in accordance with service protocols.
• Develop and implement management plans and provide patient education and advice.
• Identify patients requiring onward referral to secondary care services.
• Maintain accurate clinical records and documentation.
• Participate in clinical governance, quality improvement, and audit activities.
• Work collaboratively with multidisciplinary teams across primary and secondary care.

The successful candidate will provide assessment and management for patients presenting with:

• Irregular uterine bleeding
• Intermenstrual bleeding
• Primary and secondary amenorrhoea (less complex cases)
• Dysmenorrhoea (mild to moderate)
• Oligomenorrhoea
• Vulval itching and vulval atrophy (mild cases)
• Superficial dyspareunia
• Reduced libido (less complex presentations)

The role will involve undertaking and managing:

• Mirena coil fitting, removal, and replacement for contraception and management of heavy menstrual bleeding
• Difficult cervical smear procedures
• Ring and shelf pessary fitting, removal, and replacement for the conservative management of prolapse

Person Specification

Experience

Essential

• Fully qualified and GMC-registered General Practitioner with a licence to practise.
• Evidence of extended role training and experience in Gynaecology.
• Demonstrable experience managing common gynaecological conditions independently.
• Competence in fitting and removing Mirena coils.
• Competence in pessary fitting and management.
• Experience performing difficult cervical screening procedures.
• Strong communication and interpersonal skills.
• Commitment to patient-centred care and clinical excellence.
• Understanding of clinical governance and safeguarding responsibilities.

Desirable

• Previous experience working within a community gynaecology service or Tier 2 pathway.
• Experience participating in service development, audit, or quality improvement initiatives.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

HealthHarmonie

Address

Abercromby Health Centre

Grove Street

Edge Hill

Liverpool

L7 7HG

United Kingdom

Employer's website

https://www.healthharmonie.com/ (Opens in a new tab)

Job description

Job responsibilities

Key Duties and Responsibilities

The Consultant Gynaecologist will provide consultant-led assessment, diagnosis, treatment and follow-up for patients with moderate to high-complexity benign gynaecological conditions suitable for management within a Tier 3 Community Gynaecology Service.

The post holder will:

• Assess and manage patients escalated from Tier 2 services due to persistent symptoms, treatment failure, abnormal investigation results or diagnostic uncertainty that remain suitable for ambulatory management.
• Provide specialist assessment and treatment for complex heavy menstrual bleeding and abnormal uterine bleeding, including the investigation and management of suspected fibroids, adenomyosis, endometrial polyps and other intrauterine pathology not meeting urgent cancer criteria.
• Deliver consultant-led outpatient hysteroscopy services, including endometrial biopsy and approved see-and-treat procedures such as selected polypectomy, resection or ablation of suitable intrauterine lesions where commissioned.
• Provide specialist menopause and hormone management services, including the assessment and treatment of premature ovarian insufficiency, early menopause, treatment-resistant menopausal symptoms and complex HRT management.
• Manage patients with persistent dysmenorrhoea, pelvic pain, dyspareunia and suspected endometriosis requiring consultant review and targeted investigation, where management remains appropriate within a community setting.
• Undertake specialist assessment and management of complex PCOS, amenorrhoea and endocrine-related gynaecological conditions, working collaboratively with endocrinology and fertility services where appropriate.
• Assess and manage severe or treatment-resistant PMS and PMDD, ensuring appropriate liaison with mental health and other specialist services where required.
• Provide specialist assessment of persistent benign vulval conditions and undertake vulval biopsy where clinically indicated and commissioned.
• Assess and manage patients with urinary incontinence and pelvic organ prolapse who have not responded to conservative management, including determining the need for further specialist intervention or surgery.
• Review and manage Trust waiting-list patients who have been pre-assessed as suitable for consultant-led ambulatory diagnostic and treatment pathways.
• Interpret diagnostic investigations, pathology and imaging results and formulate evidence-based management plans.
• Participate in multidisciplinary working, clinical governance, audit, service development and quality improvement activities.

Exclusions and Onward Referral

The Consultant Gynaecologist will ensure that patients whose clinical needs fall outside the commissioned Tier 3 Community Gynaecology Service are identified promptly and referred to the appropriate secondary, tertiary, urgent or specialist pathway. This includes:

• Suspected gynaecological cancer, postmenopausal bleeding requiring an urgent pathway, concerning pelvic or adnexal masses, ascites, or other urgent malignancy concerns.
• Emergency presentations including uncontrolled bleeding, severe anaemia or haemodynamic instability, acute abdomen, sepsis, pregnancy-related emergencies, or patients requiring same-day hospital assessment.
• Patients requiring major open, laparoscopic or complex hysteroscopic surgery, hysterectomy, pelvic floor surgery, inpatient admission or general anaesthesia outside the commissioned service model.
• Complex adnexal masses, deep infiltrating endometriosis, severe pelvic adhesions, fistulae, mesh complications or conditions requiring specialist multidisciplinary or tertiary care.
• Fertility treatment, recurrent miscarriage services, abortion or miscarriage management and obstetric care, unless separately commissioned.
• Complex colposcopy services or cervical dysplasia treatment outside the commissioned service scope.
• Patients requiring MRI, CT, urodynamic studies or other advanced diagnostics where no agreed pathway exists.
• Patients with significant anaesthetic, medical or safeguarding risks that make ambulatory assessment or treatment inappropriate.
• Cases requiring MDT review, persistent diagnostic uncertainty following Tier 3 assessment, pathology requiring specialist review, or findings that exceed the clinical or procedural scope of the service.
• Any patient who develops new red-flag symptoms or clinical deterioration during their care pathway requiring immediate escalation to an urgent, cancer or Tier 4 service.

Person Specification

Experience

Essential

• GMC registration with licence to practise
• Current GMC Specialist Registration or substantive experience working at SAS Grade level
• MRCOG or equivalent specialist qualification
• Significant experience in benign gynaecology
• Experience of ambulatory and outpatient procedures
• Strong clinical leadership and decision-making skills
• Commitment to patient-centred care and clinical excellence

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

HealthHarmonie

Address

Abercromby Health Centre

Grove Street

Edge Hill

Liverpool

L7 7HG

United Kingdom

Employer's website

https://www.healthharmonie.com/ (Opens in a new tab)

Job description

Job responsibilities

Role and scope of the job:

Assist the practice clinical team in the care of our patients, including treatment, preventative care, screening and patient education.

Work as part of our well-established team to help provide clinical care and manage acute demand, seeing patients with a variety of conditions.

Act as a focal point of communication between patients, clinicians and other members of the GP Surgery Team.

Duties and responsibilities:

The duties and responsibilities to be undertaken by members of team may include any or all of the following list. Duties may be varied from time to time under the direction of the Management Team and GP Partners. This will be dependent on current and evolving workload and staffing levels.

The following are core responsibilities:

• Perform venepuncture for patients and phlebotomy clinics.
• Undertake baseline observations blood pressure, pulse, temperature as required on templates and assist with long term condition monitoring, including diabetic foot checks.
• Perform ECG recordings for patients.
• Height / Weight / BMI monitoring.
• Undertake basic wound care/dressings and to refer patients to trained nursing colleagues where necessary for review.
• Assist in seasonal and special projects as required, e.g. flu and pneumonia campaigns.
• Perform B12 and flu injections (not exhaustive), working to PSD and under the instruction of trained nursing colleagues.
• Removal of staples and sutures.
• Assist GP in providing minor surgery sessions.
• Assist clinicians in providing LARC sessions (coils and implants)
• Assist in the assessment, surveillance, promotion and collection of data for patients health and wellbeing.
• Ensure that specimens brought in by patients or taken by clinicians, are tested, and recorded appropriately, or ready for collection by the pathology service.
• Chaperoning duties.
• Ensure clinical areas, couches, fridges and work environments are clean.
• Ensure full sharps bins are removed from room and safely stored ready for collection.
• Additional administrative duties including restocking rooms and ordering supplies, where appropriate.
• Checking calibration due dates for equipment.
• Maintain accurate and timely records, ensuring you are compliant with the practices IT system.
• Attend and participate in meetings.
• Ensure mandatory training is up to date.
• To undertake any other duties appropriate to the post as required by the Nurse Manager, Practice Manager or Partners.

Person Specification

Skills

Essential

• -Communication skills, both verbally and non-verbally.
• -Competent with computers, especially Microsoft products.
• -Organisation skills.
• -Ability to work as an individual but also as part of a team.
• -Effective time management.
• -Problem solving and analytical skills.

Desirable

• -Systmone (TPP) user skills

Personal Qualities / Attributes

Essential

• -Ability to keep calm in a fast-paced environment.
• -Ability to work well under pressure and to tight deadlines.
• -Sensitive, caring and empathetic in distressing situations.
• -A passion for helping others.
• -Polite and approachable behaviour at all times.
• -Professional and confident behaviour.
• -Motivated.
• -Clear commitment to attention to detail and quality.
• -Willingness to learn and disseminate new knowledge and skills to others.
• -Positive and enthusiastic with a great patient focus.
• -Smart & well-presented appearance.
• -Reliable, trustworthy and conscientious.

Desirable

• -Flexibility to work outside of core working pattern.

Qualifications

Essential

• - GCSE English and Maths (grade C or above).

Desirable

• -Educated to A-level/equivalent or higher, with relevant experience.
• -Evidence of Medical Terminology training.
• -Healthcare training & relevant certificates.

Other requirements

Essential

• -Standard Disclosure Barring Service (DBS) certificate.
• -Occupational Health Certificate.
• Disclosure and Barring Service Check
• This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Experience

Essential

• -Experience of working with the general public.
• -Experience of working in a healthcare setting.
• -Experience of taking observations from patients.
• -Experience of venepuncture / phlebotomy.
• -Experience of administration duties.

Desirable

• -Experience of working in a general practice.
• -Experience of giving vaccinations.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Burley Park Medical Centre

Address

273 Burley Road

Leeds

LS4 2EL

United Kingdom

Employer's website

https://www.burleyparkmedicalcentre.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Care Coordinator/ Executive Assistant Job Description

Job Title: Care Coordinator/Executive Assistant

Reports To: Senior Management Team

Hours: 37.5 22 hrs Exec Assistant, 15 hrs CC You will have scheduled time for both roles

Salary: 25 27 K

Location: Bretton Park Healthcare

Main Duties and Responsibilities

As a Care Coordinator / Executive Assistant, you will play a key role in supporting the senior management team acting as key point of contact for leadership support, patients and clinicians by:

Reception and Patient Services

• Welcoming patients and visitors in a professional and friendly manner.
• Answering telephone calls and responding to patient enquiries.
• Booking, amending and cancelling appointments.
• Processing online patient requests and enquiries.
• Registering new patients and updating patient records.
• Processing repeat prescription requests in accordance with practice procedures.
• Signposting patients to the most appropriate service or healthcare professional.

Care Coordination

• Supporting patients to navigate health and social care services.
• Assisting patients in managing appointments and accessing appropriate support.
• Liaising with clinicians, community services, care homes and external healthcare providers.
• Supporting vulnerable patients and those with complex health needs.
• Working alongside Social Prescribing Link Workers and other members of the multidisciplinary team.
• Following up patient actions and ensuring continuity of care where appropri

Provide business support as directed by the senior management team (these tasks will vary but include preparing recruitment packs, copying support information

for meetings)

Manage diaries and meetings.

Prepare agendas, supporting documents and minutes.

Draft correspondence and reports.

Monitor the management generic email box daily actioning and forwarding on as required.

Be the practice point of contact for the Bretton and Park generic email boxes.

Monitor actions from minutes of meetings chasing updates when required Keeping the practice action log updated and RAG rated, give update at business meetings.

Person Specification

Qualifications

Essential

• Excellent communication and interpersonal skills.
• Strong organisational, administrative, and IT skills.
• Ability to manage diaries, meetings, correspondence, and action tracking.
• Excellent customer service skills with a professional and patient-focused approach.
• Strong attention to detail and ability to maintain confidentiality.
• Ability to work independently and collaboratively within a team.
• Good understanding of GP practice operations and NHS services.

Desirable

• Previous GP practice or healthcare experience.
• Previous reception or customer service experience.
• Knowledge of SystmOne.
• Experience using Microsoft Office applications.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Bretton Park Healthcare

Address

Bretton Medical Practice, Rightwell East

Bretton

Peterborough

PE3 8DT

United Kingdom

Job description

Job responsibilities

Clinical Responsibilities

• Provide safe, effective, and patient-centred nursing care in a primary care setting
• Undertake long-term condition management clinics including (but not limited to) diabetes, asthma, COPD, hypertension, and cardiovascular disease
• Perform cervical screening in line with the NHS Cervical Screening Programme
• Administer childhood and adult immunisations and vaccinations
• Carry out wound care, dressings, and minor injury management
• Support health promotion and disease prevention activities, including lifestyle advice and patient education
• Identify and escalate safeguarding concerns in line with practice policies
• Maintain accurate, contemporaneous clinical records using EMIS Web

Professional Responsibilities

• Work within the NMC Code of Professional Conduct at all times
• Maintain up-to-date professional registration, revalidation, and CPD
• Participate in clinical supervision, appraisal, and personal development planning
• Actively engage in training, reflective practice, and continuous learning
• Support students, new starters, and colleagues as appropriate

Quality, Governance, and Safety

• Contribute to QOF, enhanced services, and local incentive schemes
• Participate in clinical audit, quality improvement, and service evaluation
• Maintain high standards of infection prevention and control
• Comply with all practice policies, procedures, and clinical governance frameworks
• Support CQC standards, including Safe, Effective, and Well-Led domains

Team Working and Communication

• Work collaboratively with GPs, pharmacists and the wider PCN team
• Communicate effectively with patients, carers, and colleagues
• Contribute positively to a supportive and respectful team culture
• Use digital systems and data to support clinical decision-making and service improvement

Technology and Innovation

• Use clinical systems (EMIS Web, Accurx, NHS systems) effectively and accurately
• Engage with digital tools and new ways of working to improve efficiency and patient experience
• Support data-driven approaches to long-term condition management and recall systems

Confidentiality and Information Governance

• Maintain patient confidentiality at all times in line with GDPR and NHS guidance
• Ensure information is recorded, stored, and shared appropriately

Other Responsibilities

• Undertake any other reasonable duties appropriate to the role
• Flexibility to support service delivery in line with practice needs

Health & Safety

• Take reasonable care for own health and safety and that of others
• Report incidents, near misses, and concerns in line with practice policy

Person Specification

Experience

Desirable

• -Previous experience working in an NHS GP practice
• -Experience supporting QOF, enhanced services, or local incentive schemes
• -Experience working within a multidisciplinary or PCN team
• -Experience contributing to clinical audits or quality improvement projects
• -Experience using EMIS Web and AccuRx
• -Sound knowledge of primary care nursing and NHS clinical pathways
• -Ability to deliver evidence-based care in line with national and local guidelines
• -Understanding of infection prevention and control in a GP surgery setting
• -Awareness of safeguarding responsibilities for adults and children

Qualifications

Essential

• Registered Nurse (Adult) with current NMC registration
• Level 6 Diploma or Postgraduate qualification in a long-term condition
• Evidence of ongoing Continuing Professional Development (CPD)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Broomfield Park Medical Centre

Address

Spon End

Coventry

CV1 3HQ

United Kingdom

Employer's website

https://www.broomfieldparkmedicalcentre.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

• Answering incoming calls from patients and any other third parties (e.g. pharmacies, hospital, nursing homes)
• Dealing directly with patient and all other visitor queries on the front reception desk
• Using PACO our online consultation tool to triage patients and book the appropriate appointment for them
• Monitoring and replying to all enquiries sent to the Practice email
• Dealing with a wide variety of patient queries e.g. appointments, prescriptions, results, referrals and lab tests
• Booking appointments for patients and considering demand and patient need in order to do this effectively e.g. home visits, telephone consultations
• Making phone calls on behalf of clinicians e.g. asking patients to make an appointment to see the GP to discuss blood results
• Inputting appropriate coding and clinical data onto patient notes e.g. diagnoses, hospital admissions
• Effectively utilising the various practice clinical systems

• This list is not intended to be exhaustive and may be reviewed periodically with the post holder to ensure the job description relates to the job being performed

• Training will be given on all of the above

Person Specification

Qualifications

Essential

• Excellent communication skills both written and orally
• Excellent attention to detail
• Ability to communicate at all levels in a professional and caring manner
• Ability to remain calm and professional working in a very fast paced environment
• Team player

Experience

Essential

• Experience of working in a fast paced environment, managing priorities
• Experience of working as part of a multi-disciplinary team
• Experience of working in a public facing role

Desirable

• Experience of working in a GP practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Central Park Medical Centre

Address

Victoria Central Health Centre

Mill Lane

Wallasey

Merseyside

CH44 5UF

United Kingdom

Employer's website

https://centralparkmcwirral.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Key Responsibilities

Clinical Responsibilities (ARRS-aligned)

• Conduct structured medication reviews (SMRs) for patients with complex needs, including:
• Polypharmacy
• Frailty
• Long-term conditions
• Care home residents
• Provide clinical advice on prescribing, medicines optimisation, and deprescribing.
• Manage medication-related queries from patients and clinical staff.
• Support chronic disease management clinics in line with agreed protocols.
• Undertake medication reconciliation following hospital discharge.
• Identify and manage medicines-related safety issues and risks.
• Prescribe medicines independently (where appropriately qualified and authorised).

Medicines Optimisation & Safety

• Support safe, effective, and cost-effective prescribing across the PCN.
• Promote evidence-based prescribing and adherence to local and national guidelines.
• Support QOF, IIF, and PCN service delivery priorities where appropriate.
• Contribute to reduction of medicines waste and prescribing variation.
• Support implementation of prescribing policies and formularies.

Multidisciplinary Team Working

• Work collaboratively with GPs, nurses, paramedics, and other ARRS roles.
• Participate in MDT meetings, care planning, and PCN clinical discussions.
• Liaise with community pharmacies, secondary care, and wider healthcare teams.
• Support education and advice to practice staff on medicines-related issues.

Operational Responsibilities

• Work flexibly across PCN practices in line with service need.
• Accurately record all patient contacts and interventions on the clinical system - SystmOne.
• Ensure all activity is coded appropriately to support ARRS reporting and funding assurance.
• Adhere to PCN and practice policies, including safeguarding, infection control, and information governance.

Clinical Governance & Quality

• Maintain professional registration with the General Pharmaceutical Council (GPhC).
• Work within ARRS role scope and PCN governance arrangements.
• Participate in audit, quality improvement, and service evaluation.
• Comply with safeguarding, health & safety, and data protection requirements.
• Participate in incident reporting and reflective learning.

Education, Training & Development

• Complete and maintain the Primary Care Pharmacy Education Pathway (PCPEP) if required.
• Maintain ongoing Continuing Professional Development (CPD).
• Participate in supervision, appraisal, and PCN development programmes.
• Support training and development of colleagues where appropriate.

Person Specification

Qualifications

Essential

• Registered Pharmacist with the General Pharmaceutical Council (GPhC)
• Eligible for employment under the ARRS scheme
• Relevant post-registration experience
• Ability to work autonomously and make clinical decisions
• Strong communication and interpersonal skills
• Ability to work across multiple practice sites
• Good IT skills and ability to use GP clinical systems

Desirable

• Experience working in primary care or general practice
• Independent prescribing qualification
• Experience working within a PCN or MDT environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Oakridge Park Medical Centre

Address

Nexus MK PCN - Scorpio House

Rockingham Drive

Milton Keynes

MK14 6LY

United Kingdom

Employer's website

https://www.oakridgeparkmedical.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Professional

- Work effectively as part of the Multi-Disciplinary Team within the Primary Care Network and wider GP network

- Apply risk assessment and management principles to all clinical work

- Exercise initiative and independence in carrying out delegated activities at a Professional level

- Provide clinical and administrative support to the MDT as required

- Effectively triage referrals and signpost to relevant professions within the Primary Care Network

Person Specification

Essential Knowledge and Skills

- Excellent organisational and time management skills with ability to prioritise tasks

- Strong communication skills including good written English

- Comprehensive understanding of the Occupational Therapy role

- Ability to follow local lone working policies and procedures

Essential Experience

- Experience working in healthcare settings

- Experience supporting needs associated with activities of daily living

- Proven ability to work independently

- Experience working within multi-disciplinary teams

- Previous experience supporting Occupational Therapists/Physiotherapists

Essential Qualifications and Requirements

- NVQ Level 3 in Health or equivalent qualification

- Proficiency in Microsoft Office applications

- Evidence of continued professional development

- Access to own vehicle with business insurance for community/home visits

- Demonstrated computer literacy

Desirable Criteria

- Knowledge of therapeutic interventions for adults with frailty, long-term and complex medical conditions

- Awareness of relevant healthcare legislation

- Experience in delivering therapy groups

- Community healthcare experience

Working Conditions

- The role involves working in community and clinical settings

- Regular travel between sites and patient homes required

- Flexible working may be required to meet service needs

Additional Information

This post is subject to the usual NHS employment checks including DBS clearance, occupational health clearance, and satisfactory references.

Person Specification

Qualifications

Essential

• Essential Qualifications and Requirements
• - NVQ Level 3 in Health or equivalent qualification
• - Proficiency in Microsoft Office applications
• - Evidence of continued professional development
• - Access to own vehicle with business insurance for community/home visits
• - Demonstrated computer literacy

Desirable

• Desirable Criteria
• - Knowledge of therapeutic interventions for adults with frailty, long-term and complex medical conditions
• - Awareness of relevant healthcare legislation
• - Experience in delivering therapy groups
• - Community healthcare experience

Working conditions and DBS

Essential

• Working Conditions
• - The role involves working in community and clinical settings
• - Regular travel between sites and patient homes required
• - Flexible working may be required to meet service needs
• Additional Information
• This post is subject to the usual NHS employment checks including DBS clearance, occupational health clearance, and satisfactory references.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Oakridge Park Medical Centre

Address

Nexus MK PCN - Scorpio House

Rockingham Drive

Milton Keynes

MK14 6LY

United Kingdom

Employer's website

https://www.oakridgeparkmedical.nhs.uk/ (Opens in a new tab)