Job description

Job responsibilities

PEER SUPPORT WORKER - FIXED TERM CONTRACT Hours of work: 18 hours per week Salary: £11,892 - £12,239 per annum (£24,775 - £25,498 FTE) Location: Rotherham Safe Space Working pattern: Monday, Thursday and Saturday, 6:00pm-12:00am Could you use your lived experience to help someone feel less alone? Join us and make Mental Health Matter! About the role We have an exciting opportunity for a compassionate and motivated Peer Support Worker to join our established Rotherham Safe Space team on a 6-month fixed-term contract. Rotherham Safe Space provides a welcoming, non-clinical environment for adults aged 18+ who are experiencing emotional distress or mental health difficulties. The service provides a safe and supportive space where people can access one-to-one support, connect with others and take part in structured group activities. As a Peer Support Worker, you will use your own lived experience of mental health challenges in an appropriate and purposeful way to build positive relationships with people accessing the service. You will promote hope, recovery, independence and connection, helping individuals recognise their strengths and develop strategies that support their wellbeing. A key part of this role will be planning, facilitating and supporting our regular group sessions. You will take a lead in creating engaging, inclusive and supportive groups for people accessing Rotherham Safe Space. Our current groups include:

Person Specification

Qualifications

Essential

• You will need to have completed Peer Support Worker Training, or be willing to undertake the training within the first 12 months of employment, subject to course availability.

Experience

Essential

• You will have:
• Lived experience of mental health difficulties and experience of supporting someone with a mental health difficulty.
• Excellent listening, communication and interpersonal skills.
• A non-judgemental and empathetic approach.
• An understanding of recovery-focused and person-centred approaches.
• The ability to support people with self-management and encourage greater independence and control over their own lives.
• The confidence to facilitate group discussions and activities.
• The ability to motivate and encourage people who use our services.
• The ability to work effectively both independently and as part of a team.
• The ability to communicate effectively with colleagues and external voluntary and statutory agencies.
• Good organisational skills, including the ability to plan and prioritise your workload and manage competing demands.
• The ability to maintain accurate records.
• A commitment to your own learning, development, training and CPD.
• An understanding of professional boundaries, confidentiality and safeguarding

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Mental Health Matters

Address

Milton House, 77 Sheffield Road, Rotherham, S60 1DA

Rotherham

S60 1DA

United Kingdom

Employer's website

https://www.mhm.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

Employment Recovery Worker Salary: £24,833.20 with progression up to £27,419.50 per annum (£26,606 - £29,378 FTE) Hours: 35 hours per week Location: Durham - Hyrbid and travel across the community required Could you help someone overcome barriers to employment and build a future they feel hopeful about? Join Mental Health Matters and help people experiencing mental health difficulties move towards meaningful employment, retain the jobs they have or successfully return to work. About the Role Mental Health Matters (MHM) is recruiting an Employment Recovery Worker to join our Durham Wellbeing Alliance Brighter Futures Team, delivering a supported employment service. This is a rewarding opportunity for someone who is passionate about supporting people with mental health difficulties to achieve their employment goals. You will work with individuals on a one-to-one basis to:

Person Specification

Qualifications

Essential

• You will be educated to NVQ Level 3 or equivalent, or be willing to work towards this, in areas such as Advice and Guidance, Health and Social Care or Customer Service.

Experience

Essential

• We are looking for someone who is passionate about helping people achieve their employment goals and improve their wellbeing.
• You will have experience of working with people experiencing mental health difficulties and be able to demonstrate your ability to:
• Inspire, motivate and engage people.
• Identify barriers and understand individual needs.
• Build trusting and effective relationships.
• Support people with a range of complex needs.
• Work in a community-based environment.
• Assess needs, develop plans and support individuals to achieve agreed outcomes.
• Promote recovery, independence and vocational development.
• Communicate effectively with individuals, colleagues and external agencies.
• Manage your own caseload and work independently while contributing positively to a wider team.
• Experience of supporting people within an employment setting would be advantageous, as would knowledge of employment rights, job retention and employment law.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mental Health Matters

Address

Waterside House, Sunderland, SR5 2TZ

Durham

SR5 2TZ

United Kingdom

Employer's website

https://www.mhm.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

PSYCHOLOGICAL WELLBEING PRACTITIONER Hours of work: 37.5 hours per week Salary: £32,074 per annum NHS AFC Band 5 Location: Lanchester Road Hospital, Durham with travel to Darlington (some hybrid working available) Can you make Talking Matter? Our Talking Therapies team are looking for people to help change lives! About the role We have an exciting opportunity for an IAPT Qualified Psychological Wellbeing Practitioner (PWP) to join our established Talking Therapies service. Talking Therapies is an experienced Improving Access to Psychological Therapies (IAPT) service, supporting people experiencing common mental health problems and helping individuals achieve improved mental and physical wellbeing. As an IAPT Qualified PWP, you will play a key role in providing high-volume, low-intensity assessments and evidence-based interventions to people experiencing common mental health difficulties, including anxiety and depression. You will accept referrals into the service, undertake telephone and face-to-face screening and assessments, and support people to self-manage their recovery. You will work collaboratively with service users to identify their goals and support them to make positive changes. Your role will include delivering a range of evidence-based low-intensity interventions, including guided self-help, courses and computerised CBT, alongside providing information and support regarding psychological and pharmacological treatments where appropriate. You will work closely with colleagues across the service to ensure appropriate step-up and step-down arrangements are in place, maintaining an effective stepped-care approach. The role will also involve managing your own caseload, maintaining accurate clinical records, contributing to service improvement and participating in audit, research and quality improvement activities. You will receive regular clinical supervision and will be expected to maintain your professional development and accreditation, keeping up to date with developments in low-intensity psychological interventions. About you To be successful in this role, you will be a qualified Psychological Wellbeing Practitioner with experience of working with people experiencing common mental health problems within an IAPT setting. You will have:

Person Specification

Qualifications

Essential

• To be successful in this role, you will be a qualified Psychological Wellbeing Practitioner with experience of working with people experiencing common mental health problems within an IAPT setting.
• You will have:
• A PWP qualification from a British Psychological Society (BPS) accredited PWP programme or apprenticeship.
• If qualifying through an apprenticeship route, successful completion of the apprenticeship end-point assessment.
• Accreditation with the BABCP or BPS as a PWP, or be working towards accreditation if within six months of qualifying.
• Experience of delivering a full range of evidence-based IAPT low-intensity interventions.
• Experience of screening and assessing people with a range of mental health difficulties at Step 2.
• Experience of working with and managing risk.
• Knowledge of NICE guidance relating to Step 2 interventions.
• An understanding of anxiety and depressive disorders and how they can present in primary care.
• An understanding of the importance of evidence-based psychological therapies.
• Excellent verbal and written communication skills, including telephone skills.
• Strong IT and computer skills.
• The ability to develop effective therapeutic relationships with clients.
• The ability to work effectively under pressure and manage competing demands.
• The ability to work both independently and as part of a team.
• A high level of enthusiasm, motivation and self-awareness.
• The ability to use your own initiative and make appropriate decisions independently.
• A commitment to continual professional and personal development and to responding positively to supervision and feedback.
• A commitment to promoting a positive image of people with mental health conditions and learning disabilities.
• Experience of partnership working, drug and alcohol management, working within services with agreed targets and demonstrating clinical outcomes would be desirable.
• You will also need to be able to travel independently in accordance with service requirements.

Experience

Essential

• To be successful in this role, you will be a qualified Psychological Wellbeing Practitioner with experience of working with people experiencing common mental health problems within an IAPT setting.
• You will have:
• A PWP qualification from a British Psychological Society (BPS) accredited PWP programme or apprenticeship.
• If qualifying through an apprenticeship route, successful completion of the apprenticeship end-point assessment.
• Accreditation with the BABCP or BPS as a PWP, or be working towards accreditation if within six months of qualifying.
• Experience of delivering a full range of evidence-based IAPT low-intensity interventions.
• Experience of screening and assessing people with a range of mental health difficulties at Step 2.
• Experience of working with and managing risk.
• Knowledge of NICE guidance relating to Step 2 interventions.
• An understanding of anxiety and depressive disorders and how they can present in primary care.
• An understanding of the importance of evidence-based psychological therapies.
• Excellent verbal and written communication skills, including telephone skills.
• Strong IT and computer skills.
• The ability to develop effective therapeutic relationships with clients.
• The ability to work effectively under pressure and manage competing demands.
• The ability to work both independently and as part of a team.
• A high level of enthusiasm, motivation and self-awareness.
• The ability to use your own initiative and make appropriate decisions independently.
• A commitment to continual professional and personal development and to responding positively to supervision and feedback.
• A commitment to promoting a positive image of people with mental health conditions and learning disabilities.
• Experience of partnership working, drug and alcohol management, working within services with agreed targets and demonstrating clinical outcomes would be desirable.
• You will also need to be able to travel independently in accordance with service requirements.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mental Health Matters

Address

Craglea, Lanchester Road Hospital, Co Durham, DH1 5RD

Durham

DH1 5RD

United Kingdom

Employer's website

https://www.mhm.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

TRAINEE PSYCHOLOGICAL WELLBEING PRACTITIONER 2 positions available. Hours of work: 37.5 hours per week Salary: £28,392 per annum (NHS AFC Band 4) Location: Lanchester Road Hospital, Durham (some hybrid working available) Can you make Talking Matter? Our Talking Therapies team are looking for people to help change lives! About the role We have an exciting opportunity for a Trainee Psychological Wellbeing Practitioner to join our established Talking Therapies service in County Durham and Darlington. Talking Therapies is a well-established Improving Access to Psychological Therapies (IAPT) service that has been providing psychological interventions to people across County Durham and Darlington since 2010. The service is delivered in partnership by Tees, Esk and Wear Valleys NHS Foundation Trust, Mental Health Matters (MHM) and Sunderland Counselling Service. As a Trainee Psychological Wellbeing Practitioner, you will work within the Talking Therapies service whilst undertaking a programme of university-based training. You will progressively develop the knowledge and skills required to deliver low-intensity psychological interventions at high volume to people experiencing common mental health difficulties, including anxiety and depression. You will split your time between university attendance and working within the service, conducting assessments and providing face-to-face and remote low-intensity psychological interventions. The role will also involve extending psychological intervention support to adults with an intellectual/learning disability who are experiencing concurrent common mental health problems. You will receive excellent support throughout your training, including extensive clinical and caseload supervision, as well as opportunities for ongoing professional development. It is an expectation of the role that successful candidates seek BABCP accreditation following six months of relevant patient contact. About you To be successful in this role, you will have experience of working within mental health and be able to inspire and engage people, identify barriers and understand individual client needs. You will have:

Person Specification

Qualifications

Essential

• To be successful in this role, you will have experience of working within mental health and be able to inspire and engage people, identify barriers and understand individual client needs.
• You will have:
• Experience of working with people experiencing mental health difficulties.
• Excellent motivational, communication and interpersonal skills.
• The ability to build positive and effective therapeutic relationships.
• Excellent verbal communication skills, including confidence using the telephone.
• High standards of written communication.
• An understanding of working with people with a range of complex needs, including mental health, learning disabilities, physical health and substance misuse.
• Knowledge and experience of working within a community-based service.
• The ability to apply and develop the skills and knowledge gained through training.
• A willingness to learn, develop and work effectively within a multidisciplinary team.
• It is essential that you hold a health-related degree. Training or experience in nursing, social work, occupational therapy or psychological therapies would be desirable.

Experience

Essential

• To be successful in this role, you will have experience of working within mental health and be able to inspire and engage people, identify barriers and understand individual client needs.
• You will have:
• Experience of working with people experiencing mental health difficulties.
• Excellent motivational, communication and interpersonal skills.
• The ability to build positive and effective therapeutic relationships.
• Excellent verbal communication skills, including confidence using the telephone.
• High standards of written communication.
• An understanding of working with people with a range of complex needs, including mental health, learning disabilities, physical health and substance misuse.
• Knowledge and experience of working within a community-based service.
• The ability to apply and develop the skills and knowledge gained through training.
• A willingness to learn, develop and work effectively within a multidisciplinary team.
• It is essential that you hold a health-related degree. Training or experience in nursing, social work, occupational therapy or psychological therapies would be desirable.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mental Health Matters

Address

Craglea, Lanchester Road Hospital, Co Durham, DH1 5RD

Durham

DH1 5RD

United Kingdom

Employer's website

https://www.mhm.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

Night Recovery Worker Hours of work: 35 hours per week Salary: £24,833.20 per annum, with progression to £27,419.46 per annum (plus enhancements for unsociable hours) Location: Sheffield, Newfield Green Could you be there for someone through the night? Join us and make Mental Health Matter! About the role We have an exciting opportunity for Night Recovery Workers to join our new 24/7, 365-day mental health service in Gleadless and Heeley, Sheffield. Our service provides non-clinical mental health support designed to prevent unnecessary attendance at A&E and support people who may have been discharged from hospital but are not yet ready to return home. Working overnight, you will play an important role in providing a safe, supportive and recovery-focused environment for people experiencing mental health difficulties. We are looking for compassionate and experienced individuals who are passionate about making a positive difference to the lives of people experiencing mental health challenges. As a Night Recovery Worker, you will provide high-quality, person-centred support to individuals with a range of mental health needs. You will conduct wellbeing and welfare checks, support people to manage their mental health and emotional wellbeing, respond appropriately to incidents and crisis situations, and promote independence, dignity and recovery. You will also maintain accurate records, contribute to risk management and safeguarding, and liaise with colleagues and external agencies where appropriate. Working independently during the night, you will need to be confident in responding calmly and professionally to a range of situations, whilst ensuring the environment remains safe, respectful and inclusive. About you To be successful in this role, you will need to be an experienced mental health crisis worker or have relevant experience of supporting vulnerable adults within mental health, social care or a related setting. You will have:

Person Specification

Qualifications

Essential

• It would be desirable if you have:
• Mental Health First Aid training.
• An NVQ/QCF Level 2 or 3 in Health and Social Care, or an equivalent qualification.
• Experience of trauma-informed practice.
• Knowledge and experience of safeguarding procedures and risk management.

Experience

Essential

• Experience of supporting people with complex mental health needs.
• Excellent communication, listening and interpersonal skills.
• The ability to engage with a wide range of people and build positive, trusting relationships.
• The ability to remain calm, professional and compassionate when responding to challenging situations or crisis.
• Experience of providing person-centred and recovery-focused support.
• An understanding of safeguarding, confidentiality, risk management and professional boundaries.
• Experience of systems and accurate data recording.
• The ability to work independently and use your initiative during overnight shifts.
• Exceptional emotional intelligence and the ability to encourage and empower people who use our services.
• A commitment to promoting dignity, respect, independence and social inclusion.
• The flexibility to work shifts, including nights, evenings, weekends and bank holidays.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mental Health Matters

Address

Newfield Green, 569 Gleadless Road, Sheffield, S2 2BT

Sheffield

S2 2BT

United Kingdom

Employer's website

https://www.mhm.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

Trainee Psychological Wellbeing Practitioner Hours of work: 37.5 hours per week Salary: £28,392 per annum (NHS AFC Band 4) Location: Staffordshire Talking Therapies - Tamworth, with a requirement to travel between Tamworth, Lichfield and Burntwood Can you make Talking Matter? Our Talking Therapies team are looking for people to help change lives! About the role We have an exciting opportunity for a Trainee Psychological Wellbeing Practitioner (TPWP) to join our established Staffordshire Talking Therapies service in Tamworth. Mental Health Matters (MHM) is committed to delivering high-quality mental health support to people in our local communities. As part of Staffordshire Talking Therapies, you will work alongside an experienced team delivering NHS Talking Therapies interventions to people experiencing common mental health difficulties, including depression and anxiety. This is an exciting training opportunity for someone who is passionate about mental health and would like to develop a career as a Psychological Wellbeing Practitioner. You will undertake a professional training programme delivered by Newman University in Birmingham, whilst gaining valuable clinical experience within the service. The role will involve splitting your time between university attendance, self-directed study and clinical practice. You will progressively learn how to deliver low-intensity cognitive behavioural interventions at high volume, working with people experiencing common mental health problems. As part of your clinical practice, you will support the screening and triaging of referrals, conduct assessments and provide a combination of face-to-face and remote low-intensity interventions. You will receive comprehensive support throughout your training, including clinical and caseload supervision. The training programme will consist of a minimum of 1 day of face-to-face university teaching, 1 day of self-directed study and 3 days of clinical practice each week. Successful applicants will be required to commence service induction on Monday 25 January 2027, in preparation for the university course commencing on Wednesday 3 February 2027. Please note that, once qualified, successful candidates will be required to seek BABCP or BPS accreditation. About you To be successful in this role, you will be a highly organised and motivated individual with a genuine commitment to mental health and patient care. You will have:

1. Attend academic screening at Newman University, Birmingham - provisional date 15 October 2026.
2. Successful applicants will then be invited to a face-to-face workplace interview on Monday 2 or Tuesday 3 November 2026.

Person Specification

Qualifications

Essential

• Successful applicants will hold qualifications suitable for their chosen level of study:
• Postgraduate Certificate (M Level) qualification route
• A degree in a relevant subject or equivalent, such as Registered Nurses, Social Workers or Allied Health Professionals.
• OR
• Graduate Certificate route
• 2 Advanced Level GCEs at grades A-C or equivalent, such as BTEC, GNVQ, NVQ Level 3 or 4.

Experience

Essential

• Experience of working with adults who have experienced common mental health difficulties.
• The ability to engage, inspire and motivate people.
• An understanding of client needs and the ability to identify potential barriers to engagement.
• Excellent verbal and written communication skills, including strong telephone skills.
• The ability to evaluate and apply new skills and knowledge gained through training and development.
• The ability to work effectively as part of a team while managing your own responsibilities.
• A compassionate and person-centred approach to supporting people experiencing mental health difficulties.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mental Health Matters

Address

Wellbeing Centre, 3 Beauchamp Road, Hockley, Tamworth, Staffordshire, B77 5HP

Tamworth

B77 5HP

United Kingdom

Employer's website

https://www.mhm.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

Helpline Team Leader Hours of work: 37.5 hours per week Salary: £31,596 with progression to £34,922 Location: Waterside House, Sunderland Could you be there for someone in crisis? This is more than just a job it's a chance to make a difference. About the role We have an exciting opportunity for a Helpline Team Leader to join our established and dedicated Helpline team. Our Helpline provides vital support to people who may be experiencing mental health difficulties or require emotional support, information and guidance. As part of a wider 24-hour service operating 365 days a year, the team plays an important role in ensuring people can access compassionate, safe and effective support when they need it. As a Helpline Team Leader, you will play a key role in supporting the Helpline Manager and Assistant Manager to deliver a high-quality, responsive service. You will provide effective leadership and performance management to your team, helping colleagues to achieve service targets while maintaining a strong focus on the needs, safety, dignity and wellbeing of the people who access our services. You will use data, reporting and call-monitoring information to understand performance, identify trends and proactively manage workloads and resources. You will provide coaching, supervision and reflective support to colleagues, helping them to develop their skills and reach their potential. You will also support the management of rotas and resources to ensure appropriate staffing levels across our services, including at peak times. The role includes on-call responsibilities and shift working, reflecting the 24-hour, 365-day nature of the service. Working closely with the Helpline Manager, Assistant Manager and wider colleagues, you will contribute to service improvement, quality audits, risk management, recruitment, induction, training and the development of the service. You will also build positive relationships with internal and external stakeholders, commissioners, partners and providers, representing Mental Health Matters professionally at every opportunity. This is a people-focused leadership role where your ability to motivate, coach and support others will make a real difference to both our colleagues and the people who use our services. About you To be successful in this role, you will be an experienced and compassionate leader who can inspire and support colleagues while maintaining high standards of service delivery. You will have:

Person Specification

Qualifications

Essential

• Please see attached job description for more detail

Experience

Essential

• Experience of leading, supporting and developing a team, including performance management, coaching and supervision.
• Strong communication and interpersonal skills, with the ability to build constructive relationships with colleagues, stakeholders and partner organisations.
• The ability to analyse performance data, identify trends and use information to inform operational decisions and improve outcomes.
• Experience of managing workloads, resources and competing priorities within a busy service environment.
• The ability to manage and implement operational change effectively.
• Strong organisational and administrative skills, with experience of accurate record keeping, reporting and data management.
• An understanding of quality assurance, risk management and safeguarding within a mental health or support service environment.
• The ability to promote a culture that is person-centred, recovery-focused, empowering and respectful.
• An understanding of confidentiality, equality, diversity, anti-discriminatory practice and the importance of treating everyone with dignity and respect.
• The confidence to make appropriate decisions, manage challenging situations and escalate concerns where necessary.
• A commitment to continuous learning, service improvement and the development of best practice.
• The flexibility to work shifts and participate in an on-call rota, in line with the requirements of a 24-hour, 365-day service.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mental Health Matters

Address

Waterside House, Sunderland Enterprise Park, St Catherine's Ct, Sunderland SR5 2TZ

Sunderland

SR5 2TZ

United Kingdom

Employer's website

https://www.mhm.org.uk/ (Opens in a new tab)