Job description

Job responsibilities

Overall Purpose of the Post

The Nursing Associate will provide a bridge between underserved communities and established healthcare services.

By being based within Maundy Relief and supported clinically by an Advanced Nurse Practitioner, the postholder will provide an accessible healthcare presence for people who may otherwise experience barriers to care.

The role will focus on prevention, early identification of health needs, appropriate clinical intervention, health promotion, care navigation and re-engagement with mainstream health services, supporting the wider ambition of the Hyndburn Central Primary Care Network to reduce health inequalities and improve outcomes across Core20PLUS populations.

Please refer to the attached job description for further information

Person Specification

Experience

Essential

• Previous experience of working within a health or care setting.
• Experience providing direct patient care.
• Understanding of health promotion and wellbeing, including Making Every Contact Count.
• Experience working as part of a multidisciplinary team.

Desirable

• Experience working within primary care or community healthcare.
• Experience working with people experiencing health inequalities.
• Experience working with people affected by homelessness, deprivation or social exclusion.
• Experience supporting people with mental health, learning disability, substance misuse or complex social needs.
• Experience working with voluntary and community-sector organisations.

Qualifications

Essential

• Registered Nurse Associate on the NMC register.
• Educated to a minimum level 5 foundation degree specific to nursing associate practice.
• GCSE level 4-9 in Maths and English or equivalent.

Desirable

• Care Certificate
• Training in trauma-informed care.
• Training in smoking cessation or health promotion.
• Training relating to mental health, substance misuse or co-occurring conditions.
• Additional training relevant to inclusion health, health inequalities or community healthcare

Knowledge and Skills

Essential

• Understanding of the scope and professional boundaries of the Nursing Associate role.
• Ability to work effectively under appropriate supervision and as part of a multidisciplinary team.
• Ability to work independently within defined parameters.
• Understanding of when to seek advice from the ANP or another registered healthcare professional.
• Ability to recognise clinical deterioration and escalate concerns appropriately.
• Understanding of holistic, person-centred care.
• Good communication and interpersonal skills.
• Ability to communicate effectively with people who may have experienced barriers to healthcare.
• Understanding of health inequalities and the wider determinants of health.
• Awareness of Core20PLUS and inclusion health principles.
• Understanding of safeguarding adults and children.
• Understanding of evidence-based practice.
• Ability to participate in reflective practice and clinical supervision.
• Appropriate IT and clinical record-keeping skills.
• Good time-management and organisational skills.
• Ability to deal with a non-routine and potentially unpredictable community workload.
• A compassionate, respectful and non-judgemental approach.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

East Lancashire Alliance

Address

Acorn Centre

421 blackburn Road

Accrington

BB5 1RT

United Kingdom

Employer's website

https://eastlancashirealliance.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

• Provide expert assessment, screening treatment services and health care advice.
• Assess, treat and advise patients presenting with health care / nursing needs.
• Provide supervision of the clinical team, assisting and developing the team and individuals clinical skills.
• Monitor the teams safe clinical effectiveness.
• When required ensure patients are referred on to other members of the primary health care team or secondary care as necessary and support and guide others as required.
• Ensure all practice is safe and effective and remains within boundaries of competence of individuals and to acknowledge limitations.
• Perform investigatory procedures, including collection of pathology samples.
• Assist/perform minor procedures.
• In general the post-holder will be expected to undertake all the duties and responsibilities associated with an expert practitioner working within primary care.
• Develop and maintain clinical/nursing policies, procedures and protocols.

• Other Responsibilities within the Organisation:

• Organise, coordinate and lead the provision of the clinical team for the service
• Promote the service and maintain the positive reputation within the local health economy
• Lead in the administrative and professional responsibilities of the Practice team
• Ensure accurate and legible notes of all consultations, treatments and attendances are recorded.
• Ensure the clinical computer system is kept up to date.
• Ensure data collection requirements are maintained
• Lead and contribute in staff/practice meetings
• Support and develop close working relationships with reception, office and other staff.
• Build and develop good working relationships with other service providers,

It will be necessary to attend and contribute to various practice meetings as requested. The only reason for not attending will be annual, study or sick leave or circumstances deemed appropriate by the partnership or management.

• In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.

• In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.

• Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

The post-holder will implement and lead on a full range of promotion and management their own and others health and safety and infection control, as defined in the practice Health & Safety policy, the practice Health & Safety manual, and the practice Infection Control policy and published procedures. This will include (but will not be limited to):

• Using personal security systems within the workplace according to practice guidelines
• Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines
• Responsible for correct and safe management of the specimens process, including collection, labelling, handling, use of correct and clean containers, storage and transport arrangements
• Management and maintenance of Personal Protective Equipment (PPE) for the practice including provision, ordering, availability and ongoing correct usage by staff
• Responsible for hand hygiene across the practice
• Ownership of infection control and clinically based patient care protocols, and implementation of those protocols across the practice
• Active observation of current working practices across the practice in relation to infection control, cleanliness and related activities, ensuring that procedures are followed and weaknesses / training needs are identified, escalating issues as appropriate
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process
• Making effective use of training to update knowledge and skills, and initiate and manage the training of others across the full range of infection control and patient processes
• Monitoring practice facilities and equipment in relation to infection control, ensuring that provision of hand-cleansing facilities, wipes etc. are sufficient to ensure a good clinical working environment. Lack of facilities to be escalated as appropriate.
• Safe management of sharps procedures, including training, use, storage and disposal
• Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile, and safe way, free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible management
• Actively identifying, reporting, and correction of health and safety hazards and infection hazards immediately when recognised
• Keeping own work areas and general / patient areas generally clean, sterile, identifying issues and hazards / risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with other sector managers
• Undertaking periodic infection control training (minimum annually)
• Routine management of own team / team areas, and maintenance of work space standards
• Waste management, including collection, handling, segregation, container management, storage and collection
• Spillage control procedures, management and training
• Decontamination control procedures, management and training, and equipment maintenance
• Maintenance of sterile environments
• Demonstrate due regard for safeguarding and promoting the welfare of children.

Person Specification

Management and Leadership

Essential

• Experience of developing clinical policies and procedures
• The ability to demonstrate an understanding of the current issues affecting Primary Care services
• Evidence of commitment to support, develop and manage change
• Evidence of good organisational and leadership skills
• Evidence of the ability to manage and motivate a team

Desirable

• Management Qualification
• Experience of recruiting and selecting staff

Experience

Essential

• 5 years post registration experience
• Experience of expert autonomous practice with an unscheduled care setting
• Experience of managing a team
• Expert clinical skills and proven ability to work under pressure
• Health Promotion experience
• IT and computer literate
• Teaching Experience

Desirable

• Experience using clinical computer systems used within Primary Care : EMIS

Teaching

Essential

• Willingness to attend appropriate training
• Willingness to train and develop other staff

Communication

Essential

• Excellent oral and written communication skills
• Excellent interpersonal skills and the ability to deal with/ diffuse difficult situations

Qualifications

Essential

• Registered Nurse or Health Care worker with professional registration.
• Nurse Practitioner or Advanced Clinical Practitioner qualification
• Extensive and substantial clinical experience within an unscheduled care setting, working at an Advanced Practitioner Level
• Non-medical prescribing qualification
• Mentorship Qualification

Desirable

• Masters level education or working toward Master level education
• Diplomas or Degree in Long Term Management conditions
• Contraceptive qualification
• Cytology screener

Team Work

Essential

• Commitment and experience of multi-disciplinary team approach to care
• Proven ability to lead and motivate a team

Personal

Essential

• Highly organised
• Flexible
• Able to prioritise
• Highly observant
• Commitment to personal and professional development

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Lockwood GP Surgery & Win Network

Address

Civic Centre

Breck Road

Poulton le Fylde

Lancashire

FY6 7PU

United Kingdom

Employer's website

https://www.lockwoodavenuesurgery.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Aims

To reduce the need for referrals to secondary mental health services but to refer appropriately using referral criteria if patient requires a higher level of need as per the Mental Health Stepped Care Model.

For patients to be assessed by a mental health professional and reduce need for GP contact to promote early intervention and reduce escalation of problems.

To reduce the need for unnecessary and inappropriate prescribing but to monitor and support patients safely through initiation of medication when clinically required as per NICE guidelines.

To ensure any risk issues are assessed, managed effectively and that patients are safeguarded accordingly.

To ensure patients are advised and signposted to psychological therapies as needed.

Maintain good links with other Mental Health services such as local secondary services and NHS Talking Therapies.

Duties And Responsibilities

Clinical

Offer Mental health triage in a time frame appropriate for patients needs including some same day appointments.

To provide short term interventions for common mental health problems as per Steps 1 and 2 of the Stepped Care Model working along side other disciplines such as APP and Social Prescribing Link Worker.

Follow NICE guidelines for management of common mental health problems with primary care setting.

Provide advice and signposting for parents of children under the age of 16 who are having mental health difficulties.

Provide advice and signposting for drugs and alcohol problems.

Provide advice, screening and signposting/referral to appropriate services regarding concerns re ADHD and autism for adults.

Take responsibility for keeping up to date with changes and development of mental health treatment, policy and delivery locally and nationally.

Keep up to date with inhouse mandatory training.

Take responsibility for revalidation requirement as per NMC.

To issue sicknotes to patient if they are unable to work due to their mental health problems.

To organise and complete the QOF annual reviews for the SMI register which consists of HCA appointment and then a face to face appointment with me that includes formulation of a care plan, crisis management, general health advice.

To maintain awareness of updated protocols and/or policies and to execute them whenever possible at all times

To be flexible to the needs of the service

Meetings

It will be necessary to attend and contribute to various practice meetings as requested. The only reason for not attending will be annual, study or sick leave or circumstances deemed appropriate by the partnership or management.

Confidentiality

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.

In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.

Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health And Safety At Work Act, 1974

The post-holder will implement and lead on a full range of promotion and management their own and others health and safety and infection control, as defined in the practice Health & Safety policy, the practice Health & Safety manual, and the practice Infection Control policy and published procedures. This will include (but will not be limited to):

Using personal security systems within the workplace according to practice guidelines

Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines

Responsible for correct and safe management of the specimens process, including collection, labelling, handling, use of correct and clean containers, storage and transport arrangements

Management and maintenance of Personal Protective Equipment (PPE) for the practice including provision, ordering, availability and ongoing correct usage by staff

Responsible for hand hygiene across the practice

Ownership of infection control and clinically based patient care protocols, and implementation of those protocols across the practice

Active observation of current working practices across the practice in relation to infection control, cleanliness and related activities, ensuring that procedures are followed and weaknesses / training needs are identified, escalating issues as appropriate

Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process

Making effective use of training to update knowledge and skills, and initiate and manage the training of others across the full range of infection control and patient processes

Monitoring practice facilities and equipment in relation to infection control, ensuring that provision of hand-cleansing facilities, wipes etc. are sufficient to ensure a good clinical working environment. Lack of facilities to be escalated as appropriate.

Safe management of sharps procedures, including training, use, storage and disposal

Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile, and safe way, free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible management

Actively identifying, reporting, and correction of health and safety hazards and infection hazards immediately when recognised

Keeping own work areas and general / patient areas generally clean, sterile, identifying issues and hazards / risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with other sector managers

Undertaking periodic infection control training (minimum annually)

Routine management of own team / team areas, and maintenance of work space standards

Waste management, including collection, handling, segregation, container management, storage and collection

Spillage control procedures, management and training

Decontamination control procedures, management and training, and equipment maintenance

Maintenance of sterile environments

Demonstrate due regard for safeguarding and promoting the welfare of children.

Outside Employment/Outside Interests

If you have other work or outside interests, this must not conflict with your duties and responsibilities of you attendance for work as an employee of the Practice.

It is a condition of appointment that you must inform your manager before taking up of any private practice, work for outside agencies or other employers, other work for this Practice (including bank work), voluntary work or outside interests you have or propose to have. This is to ensure there is no question of it creating a conflict of interest with your NHS duties. You must also therefore seek your manager's approval before taking on any such other work or outside interest at any time after entering employment.

Harassment And Bullying

The Practice condemns all forms of harassment and bullying and is actively seeking to promote a work place where employees are treated with dignity, respect and without bias.

Equal Opportunities

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues

Behaving in a manner that is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional development:

The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development

Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

Quality:

The post-holder will strive to maintain quality within the practice, and will:

Alert other team members to issues of quality and risk

Assess own performance and take accountability for own actions, either directly or under supervision

Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance

Work effectively with individuals in other agencies to meet patients needs

Effectively manage own time, workload and resource

Communication:

The post-holder should recognise the importance of effective communication within the team and will strive to:

Communicate effectively with other team members

Communicate effectively with patients and carers

Recognize peoples needs for alternative methods of communication and respond accordingly

Contribution to the implementation of services:

The post-holder will:

Apply practice policies, standards and guidance

Discuss with other members of the team how the policies, standards and guidelines will affect own work

Participate in audit where appropriate

Person Specification

Experience

Essential

• Experience of working with Mental Health Patients
• Experience of dealing with Safeguarding and Vulnerable People

Desirable

• Experience of working in primary care
• Experience of working in a GP practice

Qualifications

Essential

• Registered Nurse with NMC with a valid PIN

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Lockwood GP Surgery & Win Network

Address

Civic Centre

Breck Lane

Poulton le Fylde

Lancashire

FY6 7PU

United Kingdom

Employer's website

https://www.lockwoodavenuesurgery.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Accountable To: Director of Nursing & Quality

Reports To: Head of Hospice at Home

MAIN DUTIES

• Undertake a broad range of nursing support activities and duties relating to the care of patients with end of life care needs in their own homes.
• Provide care for named patients with end of life care needs usually in their own homes in accordance with the patients care plan as defined by the Hospice at Home senior nurse, with minimum direct supervision.
• Establishes and maintains effective communications with patients, carers and health professionals in a professional manner.
• Is alert to, and recognises changes in patients symptoms and conditions and notifies other health care professionals as necessary
• Assists patients with administration of regular oral medication where the patient is self-medicating
• In line with Hospice policy monitors the administration of medication via syringe drivers and undertakes first line troubleshooting in line with proven competence.
• In line with Hospice policies on patient documentation, updates patient records ensuring entries are accurate, relevant and contemporaneous and hand over care given appropriately
• Provides emotional and practical support to patients carers or family members
• Demonstrates safe and appropriate use of hoists and manual handling equipment.
• When appropriate cares for the patient after death and supports family members/ carers
• Undertakes delegated clinical tasks and procedures linked to the Hospice at Home Healthcare Assistant Competences
• Participates in audits, surveys or other clinical governance activities as requested
• Uses resources economically and efficiently.
• Maintains IT competency in order to make full use of electronic communications and to access appropriate hospice data sources and training opportunities.
• Contributes to the health, safety and well-being of patients, carers and self by being aware of and adhering to hospice policies and guidelines on Health and Safety at Work; Fire Precautions and Regulations; Security of Lone Worker; and Infection Control.
• Undertakes training and demonstrates competence in a range of nursing activities and tasks in support of patient care
• Maintains a portfolio of professional development and participates in the St Johns Hospice performance appraisal scheme, identifying personal achievements, objectives and development needs.
• Has an understanding of the philosophy and ethos behind the care provided at St Johns Hospice, and to assist the registered nurses in developing and maintaining a safe, caring and supportive environment for patients, relatives and staff.
• Shares the responsibility within the nursing teams for delivering high quality holistic nursing care for the patients and their families.
• Is part of the multi-disciplinary care of patients.
• Acts in a responsible, professional manner at all times whilst employed by and undertaking duties at St Johns Hospice. To be aware of the policies governing health, safety and fire prevention and reporting accidents/incidents.

General :In addition to the specific duties and responsibilities outlined in this job description, all employees should be aware of their specific responsibilities towards the following:

• St Johns Hospice operates a no-smoking policy. The post holder should either be a non-smoker or be prepared not to smoke in any Charity premises, grounds or vehicles or when on Hospice business outside the office.
• Adhere to all health, safety and fire regulations and to co-operate with the Hospice in maintaining good standards of health and safety.
• Adhere to Lone Worker working practices as set out in the relevant policy documents.
• Uphold ethical and professional standards and not behave in a manner that is likely to bring the Hospice into disrepute.
• Promote and sustain a responsible attitude towards equal opportunities and diversity within the Hospice.
• Demonstrate a commitment to ongoing registration requirements or any national, professional or occupational standards associated with the role.
• Demonstrate a commitment to ongoing learning and development and to participate in any training relevant to the role.
• This job description is not exhaustive. It merely acts as a guide and may be amended to meet the changing requirements of the charity at any time after discussion with the post holder.

The post-holder will be expected to participate in induction and on-going training and development and work in accordance with Hospice policies and procedures and to act at all times with due regard to the health and safety of self and others.

This role description is not intended to be definitive or restrictive and may be subject to review and amendment.

STANDARD/ENHANCED DISCLOSURE REQUIREMENT

Enhanced DBS disclosure + Adult Barring Check required for this post.

DUTIES AND RESPONSIBILITIES TO ST. JOHNS HOSPICE

Please refer to the uploaded Job description for full details of the points below

1. Confidentiality

2. Health and Safety

3. External Interests

4. Statutory Training

5. Flexibility

6. Safeguarding

7. Disclosure and Barring

8. Equality and Inclusion

9. Volunteers

Person Specification

Qualifications

Essential

• Willing to work towards satisfactory completion of Care Certificate & Hospice competency framework for HCAs
• Full UK Driving Licence

Desirable

• NVQ 3
• Completed the Care Certificate

Experience

Essential

• Recent experience of patient care at end of life
• Experience of working in the community setting
• Experience of working as part of a wider team

Desirable

• Experience of working in a specialist palliative care setting
• Experience of lone working

Knowledge and Skills

Essential

• Knowledge of holistic patient care for those at end of life
• Ability to respond to changes in patient conditions
• Good Communication & interpersonal skills
• Knowledge of prioritising a patients care needs
• Ability to work without direct supervision in a patients home
• Uses own initiative
• Good IT skills and able to use a range of software (e.g. Word, Outlook, Excel etc).
• Accurately document care given in patient documentation
• Communicates well with information about care to carers and families

Values and personal attributes

Essential

• Willingness to work flexibly, including unsocial hours
• Positive attitude
• Motivated
• Committed to self -development
• Mature and responsible attitude
• Empathy and understanding

Miscellaneous

Essential

• Full UK driving licence (manual transmission).
• Access to own vehicle during working hours (business use insurance required).

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

St John's Hospice

Address

Slyne Road

Lancaster

LA2 6ST

United Kingdom

Employer's website

https://www.sjhospice.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

Sorting all clinical post and prioritising for the GP in terms of actions. Signposting some post to others such as clinical pharmacist etc.

Extracting all information from clinical letters that needs coding and adding to notes Completing basic (non-opinion) forms and core elements of some forms for the GP to approve and sign such as insurance forms, mortgage, benefits agency forms etc

Arranging appointments, referrals, tests and follow up appointments of patients.

Preparing patients prior to going in to see the GP, taking a brief history and basic readings in readiness for the GP appointment. Explaining treatment procedures to patients. Helping the GP liaise with outside agencies e.g. getting an on call doctor on the phone to ask advice or arrange admission while the GP can continue with their consultation(s)

Dipping urine, taking blood pressure, ECGs & phlebotomy GPA Competency Framework 2

Support the GP with immunisations setting up clinics and arranging reviewing admin triage daily.

Support the PM and the Team leader with setting up the flu annual clinics.

Prepare all paperwork and take mins for clinical meetings and run reports requested by the Practice Manager.

Ensure important patient register is updated monthly along with all other registers ie safeguarding, carers, dementia, Learning disabilities, Deaths.

Review the practice websites and be the main coordinator for the practice face book pages adding in clinical information.

Person Specification

Experience

Essential

• Minimum of 1 years experience in working within a GP Practice
• Previous experience of working a primary care setting and maintained their own clinics. Audit experience would be a requirement of the role.
• Experience of general office procedures e.g. manual and computerised record and filing systems, photocopying and emails
• Ability to work well with all other colleagues with the practice and be a good communicator with patients in order to prevent complaints
• Experience of working in a team
• Experience in minute taking and accurate recording of meetings
• Responding to queries and simple problem solving
• Setting up and maintaining manual and electronic filing systems

Communcation

Essential

• Excellent telephone and verbal communication skills.

Desirable

• Fluency in more than one language (bilingual or multilingual)

Skills

Essential

• Proficient in primary care clinical systems, including EMIS Web, Docman, and Accurx.
• Excellent oral and written communication skills
• Good presentational skills
• Organised approach
• Multi-tasking
• Computer literate
• Effective interpersonal skills

Knowledge

Essential

• Detailed knowledge of administration
• Office systems and procedures
• Computer literate with a working knowledge of Microsoft Office packages and EMIS.
• Understanding of confidentiality regulations and protocols

Personal Qualities

Essential

• Strong commitment to excellent service provision
• Ability to prioritise work
• Adaptable to situations
• Good communication and interpersonal skills
• Honesty and integrity
• Commitment to team working
• Commitment to the principles of equality and diversity
• Self-motivated, pro-active and innovative
• Commitment to learning and personal development

Qualifications

Essential

• Good standard of education with at least 5 C or Grade 4 GCSES or equivalent
• Accredited 2-year General Practice Assistant (GPA) programme completed.
• Phlebotomy trained

Desirable

• Qualified in ECG, Patient Health Checks, Blood Pressure Measuring
• Basic First Aid knowledge

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

BARDOC

Address

Knowsley Medical Centre

9 -11 Knowsley Street

Bury

Lancashire

BL9 0ST

United Kingdom

Employer's website

http://bardoc.co.uk/ (Opens in a new tab)