Job description

Job responsibilities

About the role

Your duties will include:

• Welcoming patients and visitors and providing a friendly and professional reception service.
• Answering telephone calls and dealing with patient enquiries promptly and courteously.
• Helping patients access the most appropriate clinician, service or source of advice.
• Processing appointment requests and supporting patients to use our online services and triage systems.
• Booking, changing and cancelling appointments accurately.
• Registering new patients and maintaining accurate patient information.
• Updating patient records and entering information accurately onto the practice clinical system.
• Responding to patient enquiries face-to-face, by telephone and electronically.
• Supporting GPs, nurses and other members of the clinical team with administrative tasks.
• Maintaining patient confidentiality and complying with GDPR, Caldicott and practice policies.
• Dealing sensitively and professionally with patients who may be distressed, anxious or frustrated.
• Helping to maintain a clean, tidy and welcoming reception and waiting-room environment.
• Participating in practice meetings, training and quality-improvement activities.
• Undertaking other reasonable duties appropriate to the role.

Person Specification

Qualifications

Desirable

• About you
• We are looking for someone who:
• Is friendly, approachable and confident when dealing with patients.
• Has excellent communication and interpersonal skills.
• Is compassionate and genuinely wants to help people.
• Can remain calm and professional when working under pressure.
• Is organised and able to prioritise a busy and changing workload.
• Has good attention to detail and understands the importance of accurate record keeping.
• Is reliable, flexible and willing to learn.
• Can work effectively as part of a team but is also confident working independently.
• Understands the importance of confidentiality when dealing with sensitive patient information.
• Has good computer skills and is comfortable learning new systems.

Experience

Desirable

• Previous experience in a GP surgery or healthcare setting would be advantageous, as would experience of using our clinical computer system called SystmOne, although full training will be provided for the right candidate. This is a great opportunity for a career within the NHS primary care system with prospects of future employment advancement.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Spilsby Surgery

Address

Spilsby Surgery

Simpson Street

SPILSBY

Lincolnshire

PE23 5LG

United Kingdom

Employer's website

https://spilsbysurgery.co.uk (Opens in a new tab)

Job description

Job responsibilities

Are you looking for a Weekend chef role where you can be creative and work with a dedicated team?

Are you looking for a Weekend chef role where you can be creative and work with a dedicated team? If so, join Thornford Park Hospital. This position will ideally be working both Saturday and Sunday; however, we are open to the possibility of a job share. We also offer a free shuttle bus service from Thatcham train station.

As a crucial part of the kitchen team, you’ll play a vital role in crafting daily meals for service users, staff and visitors. Dive into food preparation and elevate your role by providing guidance and training to your peers.

There are regular activities, events and special occasions throughout the year which you’ll also cater for – World Food day, Christmas, Easter, Family Day and many more. In other words, plenty of chance to be creative and do something different.

It’s a calm and pleasurable working environment, where you’ll be able to manage your workload and enjoy creating delicious meals. There’s a great social aspect to this role where you can interact with people outside the kitchen regularly.

As a Weekend Chef you will be:

• Supporting the Head Chef for the day-to-day running of the kitchen
• Maintaining good food storage procedures and stock rotation according to established procedures
• Preparing, planning and cooking meals to a consistently high standard, taking account of any special requests or dietary requirements within the unit
• Serving service users, staff and visitors with food and beverage in a professional and courteous services manner
• Preparing and producing foods for conferences and banquets
• Participating in food costings through effective cost control procedures
• Adhering to the ‘Safer Food Better Business’ standards and record keeping
• Adhering strictly to Food Hygiene Regulations and other safety procedures at all times
• Taking full shift responsibility for the catering operation
• Assisting the Head Chef by researching and creating new menus ensuring meals are of a high quality and compliment healthy eating guidelines
• Correctly filling of all paperwork in relation to the Hazard Analysis and Critical Control Point system (HACCP) i.e. Fridge temperatures, food temperature logs and cleaning schedules

To be successful in this role, you'll need:

• To be 18 years or older
• GCSE or equivalent English
• City & Guilds 706/1 and 2 (or equivalent) Basic Food Preparation Cooking
• Basic Food Hygiene (essential)
• Intermediate Food hygiene (desirable)
• Previous experience in a similar environment
• Previous experience in delivering a service on mass
• Menu planning, costing, ordering, stock control and budget experience

Where you will be working:

Thornford Park is a 141 bed hospital set within 21 acres of Berkshire countryside, offering a seamless care pathway across medium and low secure services, psychiatric intensive care units (PICUs), and rehabilitation flats. The site supports men and women with complex Mental Health needs, Personality Disorders, Learning Disabilities, and Autism—often with histories of offending or previous placement challenges.

Services include:

• Medium & Low Secure Units for acute and long-term care
• PICUs for individuals in psychiatric crisis
• Older Adult Services with age-appropriate, holistic interventions
• Specialist Learning Disability & Autism Pathways with integrated secure settings and step-down flats

You’ll be part of a recovery-focused, multidisciplinary team helping people move safely toward greater independence. Thornford Park is easily accessible via Thatcham train station, with shuttle transport available.

Location: Crookham Hill, Thatcham, Berkshire, RG19 8ET

What You’ll Get:

At Elysium Healthcare, we believe in taking care of the people who care for others, you’ll enjoy a comprehensive benefits package designed to support your wellbeing, growth, and future:

• Hourly rate of £14.27
• The equivalent of 33 days annual leave (including bank holidays) – plus your birthday off and the option to buy (Pro Rata) additional annual leave, in our annual selection window
• Career development and training to help you achieve your professional goals
• Access to our Rewards & Benefits platform Ely-Vate; Your one-stop destination for everyday savings, exclusive benefits, and wellbeing hub!
• Wellbeing support and activities to help you maintain a healthy work-life balance
• Access to Blue Light Card, which provides a range of exclusive offers and discounts
• Life Assurance, for added peace of mind
• Stream – instant access to earned wages when you need it, plus access to save, directly from your wages, alongside financial wellbeing support
• 24/7 GP service and second medical opinion, to ensure you are the best you can be
• Enhanced Maternity Package, so you can truly enjoy this special time
• Pension contribution, to help secure your future
• Free meals and onsite free parking

About your next employer:

Elysium Health care has over 8,000 employees and a unique approach to the delivery of care. With a network of over 80 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move.

Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally.

Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person’s individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure.

Person Specification

Qualifications

Essential

• To be 18 years or older, GCSE or equivalent English, City & Guilds 706/1 and 2 (or equivalent) Basic Food Preparation Cooking, Basic Food Hygiene (essential), Intermediate Food hygiene (desirable), Previous experience in a similar environment, Previous experience in delivering a service on mass, Menu planning, costing, ordering, stock control and budget experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Elysium Healthcare

Address

Elysium Healthcare

Thatcham

RG19 8ET

United Kingdom

Employer's website

https://www.elysiumhealthcare.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Other duties include:-

To contribute to the provision of a comprehensive and efficient acute and general neurology service.

To share responsibility with all consultant colleagues for providing evidence-based standards of care for all inpatients and outpatients.

To have regard at all times to the clinical and quality standards set out in the Patient Charter and the local purchasers contracts.

To liaise effectively and on a timely basis with General Practitioners, community services and all healthcare agencies.

To maintain and promote team and multi-disciplinary work with the specialties working closely and regularly with Neurology.

To encourage and foster clinical governance at clinical, managerial and medical levels and to take part in regional audit in support of evidence-based medicine.

To give advice, support and training to junior medical staff, and medical students.

Responsibility for the care of patients in his/her charge including administrative duties associated with patient care.

Leadership and proper functioning of the services in his/her charge in line with agreed policies of the Trust.

Participation in quality and safety activities, including clinical audit.

Person Specification

Qualifications and knowledge

Essential

• Specialist registration or equivalent achieved or within 3 months of completion
• MB BS/MB ChB or equivalent
• MRCP or equivalent

Desirable

• Teaching qualification

Experience

Essential

• Experience in management of in and out-patient general neurology, including acute neurology
• Experience of carrying out and publishing research or audit

Desirable

• Experience of working with hard to reach patient populations
• Management experience
• Experience of undergraduate and postgraduate teaching

Skills

Essential

• Evidence of taking part in service and departmental developments/improvements

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Barts Health NHS Trust

Address

Newham University Hospital

Glen road

London

E13 8SL

United Kingdom

Employer's website

https://www.bartshealth.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

Main Purpose of the Role

The Paramedic will provide safe, effective and professional clinical care to patients with a wide range of medical conditions and injuries. The role involves assessing patients, providing appropriate treatment, making clinical decisions and arranging transportation or onward care where required.

Paramedics may work in a variety of environments, including patients' homes, GP practices, public places, hospitals and other healthcare settings. They may work as part of a two-person ambulance crew or independently using an appropriate response vehicle.

• Undertake comprehensive clinical assessments and obtain patient consent where possible.
• Provide appropriate emergency and non-emergency treatment based on the patient's condition.
• Resuscitate and stabilise patients when required.
• Manage airways, severe bleeding and other life-threatening conditions.
• Administer medication, oxygen and intravenous fluids within the individual's scope of practice.
• Use clinical equipment such as defibrillators, ventilators, pulse oximeters and other approved medical equipment.
• Perform appropriate clinical procedures, including cannulation and endotracheal intubation where trained and authorised.
• Monitor patients and recognise changes in their condition.
• Determine whether hospital admission is required and identify the most appropriate destination or onward care.
• Safely treat, refer or discharge patients who do not require hospital admission where clinically appropriate.
• Provide clear clinical handovers and accurate patient records.
• Liaise with doctors, nurses, midwives, allied health professionals, ambulance services, police, fire and other emergency services.
• Communicate professionally with patients, relatives, carers, colleagues and members of the public.
• Maintain patient confidentiality at all times.
• Support and supervise student paramedics and new members of staff where required.
• Provide clinical advice to patients and colleagues when appropriate.

• Drive company vehicles for which the employee is appropriately trained and authorised, in accordance with relevant legislation, company procedures and the Highway Code.
• Complete vehicle and equipment checks as required.
• Maintain vehicles, equipment and stations in a clean, safe and operational condition.
• Complete all required inspection and maintenance documentation.
• Assist other healthcare professionals with patient care when required.

• Maintain current HCPC registration and practise within the HCPC Standards of Proficiency for Paramedics.
• Maintain an appropriate scope of practice.
• Complete all mandatory and statutory training required by the company.
• Undertake continuing professional development (CPD).
• Participate in training, mentoring and development of colleagues where required.
• Work with management to identify and address individual learning and development needs.

• Maintain patient confidentiality in accordance with the Data Protection Act, Caldicott principles and company policies.
• Handle patient and business information securely and appropriately.
• Comply with relevant Information Governance and Freedom of Information requirements.

• Follow all company Health & Safety policies, procedures and safe working practices.
• Report accidents, incidents, near misses and identified risks promptly through the company's reporting system.
• Participate in risk assessments and actions designed to reduce risk.
• Attend mandatory Health & Safety training.
• Take responsibility for your own safety and the safety of patients, colleagues and members of the public.
• Support a workplace where health and safety is embedded in everyday practice.

• Safeguard children and vulnerable adults encountered during the course of your duties.
• Follow all relevant safeguarding policies, procedures and guidance.
• Report safeguarding concerns appropriately.

• Follow current Infection Prevention and Control guidance and company procedures.
• Comply with Hand Hygiene and Personal Protective Equipment requirements.
• Complete mandatory IPC training.
• Take appropriate measures to prevent healthcare-associated infections.

• Ensure work is completed to the required professional and company standards.
• Comply with all company policies, procedures, protocols and relevant legislation.
• Report incidents and concerns through the appropriate reporting systems.
• Support the company in providing safe, effective and high-quality patient care.
• Maintain appropriate standards of professionalism and accountability.

The post holder must maintain professional, respectful and effective relationships with:

• Patients and their relatives/carers.
• Nerams Ltd colleagues.
• Hospital and healthcare teams.
• NHS Ambulance Trust operational and control staff.
• Other emergency services and healthcare professionals.

Effective communication, teamwork and appropriate information sharing are essential.

• Treat all patients, visitors and colleagues fairly and respectfully.
• Comply with company equality and diversity policies.
• Ensure patient care is delivered in a way that recognises individual needs.

The successful candidate should demonstrate:

• Excellent communication and interpersonal skills.
• Ability to work effectively as part of a team and independently.
• Ability to remain calm and professional under pressure.
• Strong clinical decision-making, problem-solving and critical-thinking skills.
• Caring, compassionate and reassuring approach.
• Professionalism, integrity and honesty.
• Resilience when dealing with challenging situations.
• Good organisational skills and attention to detail.
• Ability to handle sensitive situations professionally and appropriately.
• Good literacy, numeracy and basic IT skills.
• Ability to undertake manual handling of patients and equipment.
• Good general fitness appropriate to the requirements of the role.
• Willingness to work flexibly, including rota hours, weekends, nights and bank holidays where required.
• High standards of personal hygiene and professional appearance.

• Current HCPC registration as a Paramedic.
• Recognised Diploma or BSc in Paramedicine.
• Completion of the required NQP period.
• Appropriate emergency/blue-light driving qualification, such as CERAD or equivalent.
• Appropriate driving entitlement in accordance with company requirements.
• Satisfactory Enhanced DBS clearance.
• Ability to successfully complete all required clinical and driving training.
• Willingness to undertake mandatory training and maintain ongoing CPD.
• Effective communication and interpersonal skills, ideally gained through experience working with patients, customers or members of the public.

• C1 driving entitlement.
• Level 4 Coaching and Mentoring qualification.
• BSc in Paramedicine.
• Additional clinical or professional qualifications, such as Mental Health, Advanced Practice, Advanced Assessment, Prescribing, Counselling or other relevant areas of practice.

This job description outlines the main duties of the role and is not intended to be exhaustive. Duties may be amended from time to time to reflect the needs of the organisation and service.

Due to the nature of the role, the successful applicant will be required to obtain an Enhanced DBS check and meet any relevant occupational health requirements.

All employees are expected to comply with Nerams Ltd policies, procedures, legislation and professional standards and to contribute to a safe, respectful and high-quality service.

Person Specification

Qualifications

Essential

• HCPC registered Paramedic
• Diploma or BSc in Paramedicine
• Completed NQP (Newly Qualified Paramedic) period
• Enhanced DBS clearance
• Willingness to complete mandatory training and maintain CPD.

Desirable

• Level 3 CERAD course / IHCD D1/D2 blue-light driving qualification
• Appropriate driving entitlement
• Enhanced DBS on the Update Service
• Level 4 Coaching & Mentoring
• BSc in Paramedicine
• Additional qualifications such as Mental Health, Advanced Practice, Advanced Assessment, Prescribing or Counselling.

Experience

Essential

• Experience dealing with patients, customers or members of the public.
• Good communication and interpersonal skills gained through this experience.
• Ability to handle sensitive situations professionally, assertively and tactfully.
• Ability to work independently and as part of a team.
• Experience/ability to carry out manual handling, including patients and equipment.
• Ability to use basic IT systems, such as Word and email.
• Experience is also beneficial in working with hospital teams and other healthcare professionals.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Nerams Limited

Address

Nerams Ltd

Chilton

FERRYHILL

County Durham

DL17 0EW

United Kingdom

Employer's website

https://nerams.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

• Make professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation.
• Screen patients for disease risk factors and early signs of illness.
• Cover all the clinical management of the patients in surgery as appropriate including initiating investigations, reviewing results, making referrals to secondary care or to other providers as appropriate.
• Develop care and treatment plans in consultation with patients and in line with current Practice disease management protocols as well wider guidance such as that from NICE.
• Ensure appropriate follow up of patients.
• Record clear and contemporaneous computerised consultation notes to agreed standards.
• Participate in clinical audits, learning event analyses and practice meetings.
• Compile and issue computer-generated acute and repeat prescriptions avoiding hand-written prescriptions.
• Prescribe generically whenever appropriately and in accordance with the Practice prescribing formulary, Pan Mersey guidance, NICE guidance and Good Prescribing Practice (as defined by British National Formulary).
• Work with and provide support for other members of the primary health care team.
• Play a lead role in the practice achieving agreed and other key performance indicator targets
• Supervise a range of trainees including medical students, FY2s and STs
• Be point of contact during on-call sessions
• Undertake continual personal and professional development, taking an active part in reviewing and developing the role and responsibilities, and provide evidence of learning activity as required.
• Adhere to organisational policies and procedures, including confidentiality, safeguarding, lone working, information governance, equality, diversity and inclusion training and health and safety.
• Establish strong working relationships with GPs and practice teams and work collaboratively with other staff of the multi-disciplinary team, supporting each other, respecting each others views and meeting regularly as a team.
• Demonstrate a flexible attitude and be prepared to carry out other duties as may be reasonably required from time to time within the general character of the post or the level of responsibility of the role, ensuring that work is delivered in a timely and effective manner.
• Contribute to the wider aims and objectives of the Practice to improve and support primary care.

Person Specification

Qualifications

Essential

• MBChB or equivalent
• Satisfactory completion of GP training/MRCGP
• Be fully registered with the GMC and be on the performer's list of NHSE

Desirable

• An interest in the supervision and training of Resident Doctors

Experience

Essential

• Sound clinical knowledge and judgement
• Excellent communication skills
• Excellent organisation and time management skills
• Ability to work under pressure using own initiative
• Commitment to providing consistent high-quality care
• Team worker
• Holds current valid UK driving licence

Desirable

• Experience in the supervision and training of Resident Doctors

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Beacon Health Kensington

Address

Beacon Health Kensington

157 Edge Lane

Edge Hill

Liverpool

L7 2AB

United Kingdom

Employer's website

https://www.beaconhealthkensington.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please download a copy of the job description (see documents to download section below) for full details of the main responsibilities for this role.

At CWP, our recruitment selection processes are based on both competence (see person specification for details) and values.

CWP recruits people that can demonstrate the Trusts Values in their everyday life and we use a values-based approach in our interviews, which explores not only what you do but how and why you do it.

Before applying, we encourage you to review the Trusts Values and think about how these align with your own personal values. The supporting information section in your application should reflect your understanding of the Trusts Values and associated behaviours and you should provide examples from your work experience and/or personal life which demonstrate these values through your behaviours.

An applicant guide to help and support you through your recruitment journey can be accessed at the bottom of this page. Further help and support for completing your application can be accessed via our website. If you need any further guidance to help you complete your application, contact our recruitment team via email at: [email protected] or by calling 01244 393100.

If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the essential criteria described in the person specification for an available position, please answer YES to the question: Do you wish to be considered under the Guaranteed Interview Scheme?

Please inform the team if you have any special support needs to be considered as part of the interview and selection processes.

The trust offers a Guaranteed Interview Scheme to any armed forces community applicants who meet the essential criteria for the post and encourages applications from armed forces reservists or cadet force adult volunteers.

Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. You are encouraged to enrol for the DBS Update Service. A small annual fee of £16 per year applies.

New entrants to the NHS will commence on the minimum of the scale stated above.

Applicants are advised to apply early as if a large number of applications are received for this post we reserve the right to close the vacancy prior to the advertised date.

Good luck with your application. We hope to welcome you to Team CWP very soon!

Person Specification

Qualifications

Essential

• NMC Registered Nurse RMN or RNLD
• Evidence of Continued Professional development

Knowledge

Essential

• High level of clinical expertise
• Understanding and appreciation of national policy and health/social care issues
• Clear understanding of social inclusion/equality/diversity.
• Ability to work collaboratively across organisational boundaries.
• Knowledge of cultural diversity within the healthcare setting.
• Awareness of current mental health issues, debates and practice
• Knowledge and understanding of physical health needs
• A willingness to undertake further training.

Desirable

• Knowledge of the MHA and MCA

Experience

Essential

• Significant experience of working in a multi-disciplinary environment.
• Supervision experience
• Working with service users with severe mental health problems utilising user/carer involvement.

Desirable

• Secure services experience

Trust values

Essential

• Demonstrate alignment with Trust Values (6 C's: Commitment, Communication, Care, Courage, Compassion, Competency)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Cheshire and Wirral Partnership NHS Foundation Trust

Address

Mulberry Ward

Off Redesmere Close, Victoria Road

Macclesfield

SK10 3SJ

United Kingdom

Employer's website

https://www.cwp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)

Job description

Job responsibilities

Service Development

• Be involved in developing primary care services to meet the needs of the practice population.
• Working in close collaboration with the practice team to ensure that access targets are reached.
• Work with the practice team to ensure that immunisation and health inequalities targets as defined within the PMS contract are reached.
• Support health development and ensure health promotion work is undertaken to allow the practice population to make informed choices.
• Ensure the practice is represented at appropriate meetings, e.g. Practice Based Commissioning Groups.

Managerial

• Awareness of, and compliance with, all relevant organisation policies and procedures, e.g. prescribing, confidentiality, data protection, health and safety and infection control. Apply these to all aspects of one’s own work.

• Committed to life-long learning and audit to ensure evidence-based practice.
• Contribute to evaluated audit and clinical standards setting within the organisation.
• Contribute to the development of computer-based records.
• Contribute to summarising of patient records and read-coding patient data.

Quality

Adhere to GMC Good Medical practice.

Maintain accurate and timely medical records

Adhere to National and local guidelines (e.g. NICE)

Engage with local quality Frameworks – e.g. QoF and QiP

Reflect on personal practice through SEA, NHS appraisal, patient complaints

Confidentiality

• All patients have the right to expect that all practice staff will respect their privacy and act appropriate at all times.
• In the performance of duties, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as business organisations. All such information from any source is to be regarded as strictly confidential.
• Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may be divulged to authorised persons in accordance with the organisations policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Communication

• The post-holder must recognise the importance of effective communication within the team and will strive to communicate effectively with other team members, patients, carers and recognise people’s needs to alternative methods of communication and respond accordingly.

Equality and Diversity

The Salaried General Medical Practitioner will uphold their equality and diversity commitments and statutory obligations under current equality legislation including the Disability Discrimination Act 2005, the Equality Act 2006 and the Race Relations (Amendment) Act 2000 and:

· Act in ways that support equality and diversity and recognises the importance of people’s rights in accordance with legislation, policies, procedures and good practice.

· Value people as individuals and treating everyone with dignity and respect, consideration and without prejudice, respecting diversity and recognising peoples expressed beliefs, preferences and choices in working with others and delivering appropriate services.

· Recognise and report behaviour that undermines equality under company policy.

· Be consciously aware of own behaviour and encourage the same levels of behaviour in colleagues.

· Acknowledge others’ different perspectives and recognise the diverse needs and experiences of everyone they come into contact with.

· With the support of managers develop an equality and diversity objective through the personal development review process

Health and Safety

The Salaried General Medical Practitioner has a duty to take reasonable care to avoid injury to themselves or to others and to co-operate with the company in meeting its statutory requirements, by:

• Assisting in promoting and maintaining their own and others health, safety and security as defined in the organisations Health & Safety Policy.

• Use of personal security systems within the workplace according to practice guidelines.

• Identifying the risks involved in work activities and undertaken such activities in a way that manages those risks.

• as far as is reasonably practicable, you minimising the risk of infection to themselves and others and in doing so must:-
• be familiar with and adhere to, the organisations policies and guidance on infection prevention and control
• attend statutory education programmes in infection, prevention and control.
• Include infection prevention and control as an integral part of your continuous personal and professional development.
• Take responsibility, so far as is reasonably practicable, in helping ensure that effective prevention and control of healthcare acquired infections is embedded into everyday practice and applied consistently by themselves and their colleagues.
• Report potential risks identified.

Personal and Professional Development

• Maintain continued education through attendance at courses and/or study days as necessary and as identified within clinical and organisation appraisals (Personal Development Plan).

• Ensure appropriate professional registration and licensing are met through continued professional development.
• Participate in all training programmes implemented by the practice/organisation as part of this employment. This training would include:
• Participation in an annual performance review. Maintaining a log of all personal and/or professional development.
• take responsibilities for own development, learning and performance.
• demonstrate skills and activities to others who are undertaking similar work.
• Active involvement in the Annual NHS Appraisal process
• Active involvement in the GMC Revalidation and Licensing procedures

Person Specification

Attitudes

Essential

• Positive attitude; self-motivated and able to motivate others
• Credibility with clinicians and managers
• Ability to build trust, respect and co-operation quickly
• Professional courage, integrity and diplomacy
• Self awareness
• Commit to empower and develop staff to optimise individual and team potential
• Ability to work independently as well as part of a team
• Enthusiastic and self-motivated

Skills and Abilities

Essential

• Good leadership skills
• Able to work both individually and as part of a team
• Clinical skills required to manage acute presentations and chronic disease within primary care
• Able to analyse complex facts and situations using a high level of sensitivity and judgement to determine and implement an appropriate course of action
• Good communication skills with a high level of fluency in spoken and written English
• Performance management skills
• Effective delegating skills.
• Working knowledge of GP clinical systems.
• Highly motivated.
• Able to demonstrate innovation and flexibility
• Able to persuade and negotiate.
• Participation in scheme of extended opening times.
• Commitment to High Standards.
• Ability to complete days work on time as well as associated administration
• Must be able to work to deadlines and maintain standardsAwareness of Equality and Diversity principles
• Understanding of confidentiality and the Data Protection Act
• Knowledge of area
• Confident computer user including office applications and email
• Demonstrable leadership in specialist area of practice/projectApplication /interview

Desirable

• Awareness of Equality and Diversity principles
• Understanding of confidentiality and the Data Protection Act
• Confident computer user including office applications and email
• Demonstrable leadership in specialist area of practice/project

Qualifications

Essential

• Registered with the GMC listed on the GMC GP Register with evidence of revalidation
• Accepted Medical Degree
• Evidence of continued personal and professional development
• Appropriate Medical indemnity cover with either MDU/MPS MDDUS
• Management qualification or equivalent relevant experience
• Appropriate safeguarding training
• Registered on the National Medical Performers list

Desirable

• Interest in Diabetes Care
• GP Trainer/willing to train
• Evidence of continuing education

Experience

Essential

• Completed GP Vocational Training Scheme
• One-year experience working as a GP in the UK

Desirable

• Working in UK General Practice Environment.
• Commitment to local area.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Intrahealth Ltd

Address

William Brown Medical Centre

Manor Way

Peterlee

County Durham

SR8 5TW

United Kingdom

Employer's website

https://www.intrahealth.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

• In accordance with the practice timetable, as agreed, the post-holder will make him/her-self available to undertake a variety of duties including surgery consultations, telephone consultations and administrative queries, video consultations, visiting patients at home, checking and signing repeat prescriptions and dealing with queries, paperwork and correspondence in a timely fashion
• Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation
• Assessing the health care needs of patients with undifferentiated and undiagnosed problems
• Screening patients for disease risk factors and early signs of illness
• In consultation with patients and in line with current practice disease management protocols, developing care plans for health
• Providing counselling and health education
• Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate
• Recording clear and contemporaneous consultation notes to agreed standards
• Collecting data for audit purposes
• Compiling and issuing computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible)
• Prescribing in accordance with the practice prescribing formulary (or generically) whenever this is clinically appropriate.
• Developing care and treatment plans in consultation with patients and in line with current Practice disease management protocols as well wider guidance such as that from NICE
• Ensuring appropriate follow up of patients
• Prescribing generically whenever appropriately and in accordance with the Practice prescribing formulary, NICE guidance and Good Prescribing Practice (as defined by British National Formulary guidance)
• Working with and support other members of the primary health care team in delivering high quality primary care
• Promoting the application of standards and codes of Practice set by the Royal College of General Practice, General Medical Council, Department of Health, and local NHS trust
• In general the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care.

Other Responsibilities within the Organisation:

• Awareness of and compliance with all relevant practice policies/guidelines, eg prescribing, confidentiality, data protection, health and safety
• A commitment to life-long learning and audit to ensure evidence-based best practice
• Contributing to evaluation/audit and clinical standard setting within the organisation
• Contributing to the development of computer-based patient records
• Contributing to the summarising of patient records and using SNOMED CT to code patient data
• Attending training and events organised by the practice or other agencies, where appropriate.

Confidentiality:

• In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
• In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
• Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & Safety:

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, to include:

• Using personal security systems within the workplace according to practice guidelines
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
• Making effective use of training to update knowledge and skills
• Reporting potential risks identified. Using personal security systems within the workplace according to Practice guidelines
• Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines
• Providing advice on the correct and safe management of the specimens process including collection, labelling, handling, use of correct and clean containers, storage and transport arrangements
• Correct personal use of Personal Protective Equipment (PPE) and ensuring correct use of PPE by others, advising on appropriate circumstances for use by clinicians, staff and patients
• Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards.

Person Specification

Qualifications

Essential

• Qualified GP
• GMC full registration
• Vocational Training Certificate or equivalent (JCPTGP)
• Membership of recognised defence union (MPS, MDU)
• MRCGP
• Currently on a performers list
• Never been removed from a performers list for a detrimental reason
• A demonstrable commitment to professional development
• Understands the importance of evidence-based practice and clinical effectiveness
• Evidence of recent self-directed learning or development
• Where English isnt the first language, will have a recognised qualification regarding fluency in the English Language

Desirable

• DRCOG
• DFP
• DCH
• IELTS or similar

Qualifications

Essential

• Qualified GP
• GMC full registration
• Vocational Training Certificate or equivalent (JCPTGP)
• Membership of recognised defence union (MPS, MDU)
• MRCGP
• Currently on a performers list
• Never been removed from a performers list for a detrimental reason
• A demonstrable commitment to professional development
• Understands the importance of evidence-based practice and clinical effectiveness
• Evidence of recent self-directed learning or development
• Where English isnt the first language, will have a recognised qualification regarding fluency in the English Language

Desirable

• DRCOG
• DFP
• DCH
• IELTS or similar

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Dr Manickam & Partners

Address

Hednesford Valley Health Centre

Station Road

Hednesford

Staffordshire

WS12 4DH

United Kingdom

Employer's website

https://www.drmanickam-hednesford-valley.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Were looking for experienced ACP, ANP and Advanced Paramedics to join established GP practices across North West Leicestershire, working within their Same Day / Acute Care clinics.

These clinics offer a great opportunity for clinicians looking for regular work within a supportive GP practice environment, with competitive pay and the potential for ongoing clinic cover.

Youll be assessing, diagnosing, treating and prescribing for patients presenting with same-day and acute conditions. Youll work autonomously while also being part of a friendly, collaborative practice team.

Person Specification

Prescriber

Essential

• Essential criteria
• Qualified ACP or ANP Independent Prescriber Experience working in GP or primary care settings Confident managing acute, undifferentiated presentations Comfortable working autonomously

Qualifications

Essential

• Registered healthcare professional (e.g., Nurse, Paramedic, etc.) Current professional registration with the relevant governing body (NMC, HCPC, Masters level qualification in Advanced Clinical Practice (or working towards it). Independent Prescriber

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Community Practitioner Alliance CIC

Address

Gresley House

Ten Pound Walk

Doncaster

South Yorkshire

DN4 5HX

United Kingdom

Employer's website

https://www.mymedic.network/ (Opens in a new tab)

Job description

Job responsibilities

Service Development

• Be involved in developing primary care services to meet the needs of the practice population.
• Working in close collaboration with the practice team to ensure that access targets are reached.
• Work with the practice team to ensure that immunisation and health inequalities targets as defined within the PMS contract are reached.
• Support health development and ensure health promotion work is undertaken to allow the practice population to make informed choices.
• Ensure the practice is represented at appropriate meetings, e.g. Practice Based Commissioning Groups.

Managerial

• Awareness of, and compliance with, all relevant organisation policies and procedures, e.g. prescribing, confidentiality, data protection, health and safety and infection control. Apply these to all aspects of one’s own work.

• Committed to life-long learning and audit to ensure evidence-based practice.
• Contribute to evaluated audit and clinical standards setting within the organisation.
• Contribute to the development of computer-based records.
• Contribute to summarising of patient records and read-coding patient data.

Quality

Adhere to GMC Good Medical practice.

Maintain accurate and timely medical records

Adhere to National and local guidelines (e.g. NICE)

Engage with local quality Frameworks – e.g. QoF and QiP

Reflect on personal practice through SEA, NHS appraisal, patient complaints

Confidentiality

• All patients have the right to expect that all practice staff will respect their privacy and act appropriate at all times.
• In the performance of duties, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as business organisations. All such information from any source is to be regarded as strictly confidential.
• Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may be divulged to authorised persons in accordance with the organisations policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Communication

• The post-holder must recognise the importance of effective communication within the team and will strive to communicate effectively with other team members, patients, carers and recognise people’s needs to alternative methods of communication and respond accordingly.

Equality and Diversity

The Salaried General Medical Practitioner will uphold their equality and diversity commitments and statutory obligations under current equality legislation including the Disability Discrimination Act 2005, the Equality Act 2006 and the Race Relations (Amendment) Act 2000 and:

· Act in ways that support equality and diversity and recognises the importance of people’s rights in accordance with legislation, policies, procedures and good practice.

· Value people as individuals and treating everyone with dignity and respect, consideration and without prejudice, respecting diversity and recognising peoples expressed beliefs, preferences and choices in working with others and delivering appropriate services.

· Recognise and report behaviour that undermines equality under company policy.

· Be consciously aware of own behaviour and encourage the same levels of behaviour in colleagues.

· Acknowledge others’ different perspectives and recognise the diverse needs and experiences of everyone they come into contact with.

· With the support of managers develop an equality and diversity objective through the personal development review process

Health and Safety

The Salaried General Medical Practitioner has a duty to take reasonable care to avoid injury to themselves or to others and to co-operate with the company in meeting its statutory requirements, by:

• Assisting in promoting and maintaining their own and others health, safety and security as defined in the organisations Health & Safety Policy.

• Use of personal security systems within the workplace according to practice guidelines.

• Identifying the risks involved in work activities and undertaken such activities in a way that manages those risks.

• as far as is reasonably practicable, you minimising the risk of infection to themselves and others and in doing so must:-
• be familiar with and adhere to, the organisations policies and guidance on infection prevention and control
• attend statutory education programmes in infection, prevention and control.
• Include infection prevention and control as an integral part of your continuous personal and professional development.
• Take responsibility, so far as is reasonably practicable, in helping ensure that effective prevention and control of healthcare acquired infections is embedded into everyday practice and applied consistently by themselves and their colleagues.
• Report potential risks identified.

Personal and Professional Development

• Maintain continued education through attendance at courses and/or study days as necessary and as identified within clinical and organisation appraisals (Personal Development Plan).

• Ensure appropriate professional registration and licensing are met through continued professional development.
• Participate in all training programmes implemented by the practice/organisation as part of this employment. This training would include:
• Participation in an annual performance review. Maintaining a log of all personal and/or professional development.
• take responsibilities for own development, learning and performance.
• demonstrate skills and activities to others who are undertaking similar work.
• Active involvement in the Annual NHS Appraisal process
• Active involvement in the GMC Revalidation and Licensing procedures

Person Specification

Attitudes

Essential

• Positive attitude; self-motivated and able to motivate others
• Credibility with clinicians and managers
• Ability to build trust, respect and co-operation quickly
• Professional courage, integrity and diplomacy
• Self awareness
• Commit to empower and develop staff to optimise individual and team potential
• Ability to work independently as well as part of a team
• Enthusiastic and self-motivated

Skills and Abilities

Essential

• Good leadership skills
• Able to work both individually and as part of a team
• Clinical skills required to manage acute presentations and chronic disease within primary care
• Able to analyse complex facts and situations using a high level of sensitivity and judgement to determine and implement an appropriate course of action
• Good communication skills with a high level of fluency in spoken and written English
• Performance management skills
• Effective delegating skills.
• Working knowledge of GP clinical systems.
• Highly motivated.
• Able to demonstrate innovation and flexibility
• Able to persuade and negotiate.
• Participation in scheme of extended opening times.
• Commitment to High Standards.
• Ability to complete days work on time as well as associated administration
• Must be able to work to deadlines and maintain standardsAwareness of Equality and Diversity principles
• Understanding of confidentiality and the Data Protection Act
• Knowledge of area
• Confident computer user including office applications and email
• Demonstrable leadership in specialist area of practice/projectApplication /interview

Desirable

• Awareness of Equality and Diversity principles
• Understanding of confidentiality and the Data Protection Act
• Confident computer user including office applications and email
• Demonstrable leadership in specialist area of practice/project

Qualifications

Essential

• Registered with the GMC listed on the GMC GP Register with evidence of revalidation
• Accepted Medical Degree
• Evidence of continued personal and professional development
• Appropriate Medical indemnity cover with either MDU/MPS MDDUS
• Management qualification or equivalent relevant experience
• Appropriate safeguarding training
• Registered on the National Medical Performers list

Desirable

• Interest in Diabetes Care
• GP Trainer/willing to train
• Evidence of continuing education

Experience

Essential

• Completed GP Vocational Training Scheme
• One-year experience working as a GP in the UK

Desirable

• Working in UK General Practice Environment.
• Commitment to local area.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Intrahealth Ltd

Address

Parkgate Medical Practice

Park Place

Darlington

DL1 5LW

United Kingdom

Employer's website

https://www.intrahealth.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Purpose

The Salaried GP will provide highquality, patientcentred primary care within a GP Practice. Working closely with the Lead GP and small multidisciplinary team, the postholder will deliver clinical care, undertake clinical administration, contribute to quality improvement, and support the safe and effective running of the practice.

Given the nature of the practice, the role requires flexibility, autonomy and a willingness to support a broad range of practice functions, including home visits, clinical workflow tasks, long-term condition management, and involvement in local primary care networks.

Person Specification

Qualifications

Essential

• 1. GMC registered medical practitioner
• 2. Inclusion on the NHS performers list
• 3. MRCGP or equivalent
• 4. Evidence of ongoing CPD

Experience

Essential

• 1. Experience in UK general practice
• 2. Experience working independently and managing complex caseloads

Desirable

• Familiarity with the demands of small practice or similar environments

Skills

Essential

• 1. Excellent clinical decision making
• 2. Strong communication and patient engagement skills
• 3. Ability to manage risk safely in a primary care setting
• 4. Competent with clinical IT systems (EMIS or willingness to learn)

Attributes

Essential

• 1. Approachable, compassionate and patient centred
• 2. Flexible and adaptable
• 3. Ability to work independently and as part of a small team
• 4. Commitment to quality improvement and high clinical standards

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Hilltop Medical Practice

Address

Hillside Primary Care Centre

London

NW10 8RY

United Kingdom

Employer's website

https://www.thehilltopmedicalpractice.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Purpose

The Salaried GP will provide highquality, patientcentred primary care within a GP Practice. Working closely with the Lead GP and small multidisciplinary team, the postholder will deliver clinical care, undertake clinical administration, contribute to quality improvement, and support the safe and effective running of the practice.

Given the nature of the practice, the role requires flexibility, autonomy and a willingness to support a broad range of practice functions, including home visits, clinical workflow tasks, long-term condition management, and involvement in local primary care networks.

Person Specification

Qualifications

Essential

• 1. GMC registered medical practitioner
• 2. Inclusion on the NHS performers list
• 3. MRCGP or equivalent
• 4. Evidence of ongoing CPD

Experience

Essential

• 1. Experience in UK general practice
• 2. Experience working independently and managing complex caseloads

Desirable

• Familiarity with the demands of small practice or similar environments

Skills

Essential

• 1. Excellent clinical decision making
• 2. Strong communication and patient engagement skills
• 3. Ability to manage risk safely in a primary care setting
• 4. Competent with clinical IT systems (EMIS or willingness to learn)

Attributes

Essential

• 1. Approachable, compassionate and patient centred
• 2. Flexible and adaptable
• 3. Ability to work independently and as part of a small team
• 4. Commitment to quality improvement and high clinical standards

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Hilltop Medical Practice

Address

Hillside Primary Care Centre

London

NW10 8RY

United Kingdom

Employer's website

https://www.thehilltopmedicalpractice.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Purpose

To provide a professional, welcoming and efficient front of house reception and administrative service at Hilltop Medical Practice. As the first point of contact for patients, the post holder will play a key role in managing patient enquiries, coordinating access to appointments, and ensuring the smooth day to day operation of the practice.

The role requires the ability to work calmly in a busy environment, communicate effectively with a wide range of patients, handle complaints and difficult situations appropriately, and maintain high standards of confidentiality and professionalism at all times.

Person Specification

Skills & Knowledge

Essential

• Strong communication and interpersonal skills.
• Ability to remain calm, professional and courteous under pressure.
• Computer literate, with the ability to use email, appointment systems and basic data entry accurately.
• Good organisational skills and attention to detail.
• Ability to prioritise tasks in a fast paced environment.

Experience

Essential

• Experience working in a busy environment (not necessarily healthcare).
• Previous experience in retail, hospitality, reception, call centre or another customer facing role.
• Experience dealing with complaints, difficult customers or challenging situations.
• Experience handling face to face and telephone enquiries.

Desirable

• Previous experience working in a GP surgery or healthcare environment.
• Experience using clinical or administrative systems (e.g. EMIS, Docman).
• Experience in a high volume telephone role.

Attributes

Essential

• Mature, calm and professional approach.
• Reliable, punctual and dependable.
• Friendly, approachable and patient focused.
• Able to maintain confidentiality and professional boundaries.
• Flexible and adaptable to changing workloads and service needs.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Hilltop Medical Practice

Address

Hillside Primary Care Centre

London

NW10 8RY

United Kingdom

Employer's website

https://www.thehilltopmedicalpractice.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Purpose

To provide a professional, welcoming and efficient front of house reception and administrative service at Hilltop Medical Practice. As the first point of contact for patients, the post holder will play a key role in managing patient enquiries, coordinating access to appointments, and ensuring the smooth day to day operation of the practice.

The role requires the ability to work calmly in a busy environment, communicate effectively with a wide range of patients, handle complaints and difficult situations appropriately, and maintain high standards of confidentiality and professionalism at all times.

Person Specification

Skills & Knowledge

Essential

• Strong communication and interpersonal skills.
• Ability to remain calm, professional and courteous under pressure.
• Computer literate, with the ability to use email, appointment systems and basic data entry accurately.
• Good organisational skills and attention to detail.
• Ability to prioritise tasks in a fast paced environment.

Experience

Essential

• Experience working in a busy environment (not necessarily healthcare).
• Previous experience in retail, hospitality, reception, call centre or another customer facing role.
• Experience dealing with complaints, difficult customers or challenging situations.
• Experience handling face to face and telephone enquiries.

Desirable

• Previous experience working in a GP surgery or healthcare environment.
• Experience using clinical or administrative systems (e.g. EMIS, Docman).
• Experience in a high volume telephone role.

Attributes

Essential

• Mature, calm and professional approach.
• Reliable, punctual and dependable.
• Friendly, approachable and patient focused.
• Able to maintain confidentiality and professional boundaries.
• Flexible and adaptable to changing workloads and service needs.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Hilltop Medical Practice

Address

Hillside Primary Care Centre

London

NW10 8RY

United Kingdom

Employer's website

https://www.thehilltopmedicalpractice.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

The duties outlined below are not definitive and may be changed in accordance with the needs of the service.

• The appointee will contribute to all aspects of the general haematology and haemo-oncology work including participation in departmental meetings and on-call rota.
• Clinics in other hospital sites may be required (virtual clinics are an option).
• The appointee must be someone who can help develop our rural service to ensure excellent patient care.

For full details of the role requirements please see attached Job Description and Person Specification for this vacancy.

Discussions around working pattern will take place during initial job planning, where preferences, requirements and options can be discussed and explored in full.

Hywel Dda University Health Board is committed to providing healthcare services that are patient-centric, ensuring that our community receives the best possible care. We value inclusivity and foster a workplace culture that embraces diversity and supports every individuals contribution towards a welcoming healthcare environment.

We welcome applications from all sections of society and are committed to creating a diverse and inclusive workplace.

Please see the below links for useful videos relating to this vacancy:

• Hywel Dda 3 Counties -https://youtu.be/RUMDpjtu1sY
• Lifestyle in Wales -https://www.youtube.com/watch?v=Vgt03XPT6RQ
• Medical Leadership in Hywel Dda -https://www.youtube.com/watch?v=jLioZyqIpwk&t=33s

• Virtual Tour -https://youtu.be/mVLrJAcfM_c

Person Specification

Qualifications and Knowledge

Essential

• Full registration and a License to Practice with the General Medical Council.
• Valid Certified Advanced Life Support.
• Completion of relevant Royal College Examinations (or equivalent).

Desirable

• Additional Higher qualification(s).

Clinical Experience

Essential

• Broad based experience within the specialty area.
• Able to demonstrate core competencies and clinical skills relevant to the post.
• Experience of leading a team.

Desirable

• Previous experience working in the UK or NHS.

Teaching

Essential

• Ability to critically assess learning requirements for self and others.
• Evidence of organising programmes and teaching all staff groups.
• Willingness to teach all grades of professional multidisciplinary staff.

Desirable

• Teaching qualification.

Research and Scholarship

Essential

• Demonstrates knowledge of current research and best practice in the specialty area.
• Evidence of keeping up to date with current research and best practice.
• Evidence of locating and using clinical guidelines appropriately.
• Evidence of communicating and interpreting research evidence in a meaningful way.

Desirable

• Active participation in research.

Clinical Governance

Essential

• Understanding of the role of Clinical Governance.
• Participation in clinical audit (or quality improvement project) and understanding role of audit in improving medical practice.
• Knowledge of annual job planning/appraisal review process.

Desirable

• Knowledge of risk management.

Safeguarding

Essential

• Demonstrates knowledge of safeguarding requirements and takes appropriate responsibility.
• Evidence of applying appropriate equality and diversity legislation.

Other

Desirable

• Welsh Speaker (Level 1)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Hywel Dda University Health Board

Address

Bronglais General Hospital

Caradoc Road

Aberystwyth

SY23 1ER

United Kingdom

Employer's website

https://hduhb.nhs.wales/ (Opens in a new tab)

Job description

Job responsibilities

Job Description

Part time Admin clerk/Receptionist

• Book appointments for patients with Doctor and Nurse and other members of the health care team as requested.
• Monitor flow of patients into consulting and treatment rooms.
• Register immediately necessary patients, temporary residents and patients from abroad who need to be seen same day onto surgery database. Ensure sufficient information is recorded and patients receive a practice leaflet detailing our services.
• Import registration request documents into the docman system from Email, for the workflow clerk to complete.
• Advise patients of the practices policies and procedures as requested with particular regard to emergency prescriptions and urgent appointments.
• Advise patients of relevant charges for private services, accept payment and record details.
• Action prescriptions requests and amend any alteration to medication necessary as advised by Doctor.
• Enter requests for home visits on screen, including relevant information.
• Advise patients of contact numbers when requesting ambulance transportation.
• Respond to all queries and requests for assistance from patients and other visitors to the practice, answering telephone and taking messages as appropriate.
• Retrieve and refile records as required.
• Follow practice procedures for start and end of day opening and closing, including securing the premises correctly.
• Provide cover for Saturday mornings/late evening surgery on a rota at least 1 weekend annually is expected.
• Provide cover, for absence during holidays and sickness, occasionally at short notice.
• Attend meetings/ update huddles as required.
• Any other delegated duties considered appropriate to the position and any other procedures developed when in post.
• Adhere to data protection principles and the practices confidentiality policy at all times. Also, to be aware of the policies regarding smart cards and data security.
• Adhere to Health and Safety at work Act.
• Complete all mandatory training within the specified timeframe

Administration

To adhere to the practice repeat prescribing policy for all prescription requests.