Job description

Job responsibilities

Pay:£15.00 - £18.00 per hour

Job application open to graduates

Job description:

WEAVERS MEDICAL

JOB DESCRIPTION

Management Assistant

Title- Management Assistant

Responsible to- Managing Partner

Location- Weavers Medical - On site working required, No hybrid or remote working available

Hours per day- 30-35 hours per week Mon - Fri

Contract Type- Permanent

Main Purpose-

To provide management support to the partnership and senior managers.

To provide quality and clinical governance administration support to the partnership and senior managers.

To monitor, manage and maintain effective processes within areas of responsibility, resolving issues as appropriate.

Key Tasks-

Quality Assurance and Clinical Governance Administrative Support

a)

To run and manage a full cycle of various clinical and administrative audits throughout the year, collating and writing up results, passing to the partnership and senior managers for discussion at relevant meetings.

b)

To report any backlogs of audit work or any significant events arising from these to the partnership and senior managers.

c)

To set up any new ad-hoc or regular audits as instructed by the partnership and senior managers team.

d)

To run and manage at least 4 cycles of quality improvement (QI) throughout the year. Collate and write up results and pass to the partnership and senior managers for discussion at relevant meetings.

Significant Events

a)

To collate all significant events and ensure they are discussed at relevant meetings.

b)

Action learning points from significant events and disseminate any system or process changes, ensuring these are embedded as business as usual.

c)

To undertake bi-annual reviews of significant events, identifying themes and /or areas of concern. To pass the report to the partnership and senior managers for discussion at the relevant meetings.

Safety Alerts

a)

To collate all safety alerts and ensure they are logged on the spreadsheet and actioned by the clinical lead.

b)

Disseminate safety alerts and any associated system or process changes, to the whole team ensuring these are embedded as business as usual.

c)

To present safety alerts at monthly meetings for GPs and Nurses.

Complaints

a)

After training, to deal with simple verbal complaints, passing details and action points to the manging partner.

b)

To log all complaints onto the practice log system.

c)

To work alongside the managing partner in a training capacity, to develop the skills required to manage more complex administrative complaints.

d)

To undertake quarterly reviews of complaints, identifying any themes and/or areas of concern. To pass the report to the practice manager for discussion at relevant meetings.

Quality and Outcomes Framework (QOF)

a)

To support the partnership and senior managers in the management and implementation of QOF.

b)

To ensure all QOF recall systems and processes, as advised by the partnership and senior managers, are rolled out to relevant staff.

c)

To work alongside the operations manager in a training capacity, to continually monitor the QOF and recall systems to ensure they are robust and are meeting practice objectives.

GP Extended Access and ARI Hub

a)

To work as the admin lead for the GPEA and ARI hubs.

b)

To monitor service provision within both hubs to ensure delivery is meeting contract requirements.

c)

To manage any IT issues, patient record access queries, significant events, or complaints for both hubs.

d)

To ensure effective communication with the practice team regarding the hubs.

Other Admin Tasks

a)

Administration cover for absences and help with extra-ordinary workloads.

b)

To help respond/troubleshoot requests for IT support and to log calls with the NEL IT service desk as required from time to time.

c)

Be generally involved in the administration of a small business.

Health & safety:

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety policy, the practice Infection Control policy and published procedures. This will include:

Using personal security systems within the workplace according to practice guidelines

Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks.

Making effective use of training to update knowledge and skills

Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and keeping them free from hazards

Actively reporting health and safety hazards and infection hazards immediately when recognised

Keeping own work areas and general / patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holders role

Undertaking periodic infection control training (minimum annually)

Reporting potential risks identified.

Equality and diversity

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation.

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.

Behaving in a manner that is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional development

The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

Participation in an annual individual performance review

Taking responsibility for own development, learning, and performance and demonstrating skills and activities to others

Quality

The post-holder will strive to maintain quality within the practice, and will:

Alert other team members to issues of quality and risk.

Assess own performance and take accountability for own actions, either directly or under supervision.

Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.

Effectively manage own time, workload and resources.

Communication:

The post-holder should recognise the importance of effective communication within the team and will:

Communicate effectively with other team members.

Communicate effectively with patients and carers.

Recognise peoples needs for alternative methods of communication and respond accordingly.

Most instruction and communication of activity will be via the practice manager.

Contribution to the implementation of services:

The post-holder will:

Apply practice policies, standards and guidance.

Discuss with other members of the team how the policies, standards and guidelines will affect their own work.

Participate in audit where appropriate.

Confidentiality

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.

In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.

Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Job Types: Full-time, Permanent

Benefits:

• Company pension
• On-site parking

Work Location: In person

Pre-interview screening will consist of proof of ID, Address and educational qualifications

Person Specification

Qualifications

Essential

• Minimum Qualification at A-Level standard or equivalent

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Weavers Medical

Address

Prospect House

121 Lower Street

Kettering

Northants

NN16 8DN

United Kingdom

Employer's website

https://www.weaversmedicalcentre.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

The main purpose of the job is to provide reception and administrative support to the GP Practice to ensure the medical and nursing staff can provide an effective, efficient and caring service to the practice population.

MAJOR DUTIES AND RESPONSIBILITIES

Patient registrations.

Summarising medical records arriving in to the practice and releasing to companies on request.

Ensure efficient operation of the appointment system and monitor the flow of patients into consulting and treatment rooms.

Explain practice arrangements and formal requirements to new patients, and those seeking temporary cover. Ensure registration procedures are completed.

Respond to all queries and requests for assistance from patients and other visitors.

Take and process requests for repeat prescriptions. Ensure that the patient is aware of when the prescription will be ready for collection.

Using a triage system to signpost patient to services and clinicians that will meet their needs.

Manage eConsults and practice email.

Receive and make calls as required. Divert calls and take messages as appropriate.

Open up the premises at the start of day and make all necessary preparation to receive patients. Ensure that the system is operational at the beginning of each day.

Scan and clinical coding of hospital letters and other correspondence.

Any other duties the management feel appropriate to the role.

ADDITIONAL REQUIREMENTS OF THE POST

An understanding, acceptance and adherence to the need for strict confidentiality.

An ability to use own judgement, resourcefulness, common sense, and local knowledge to respond to patients' enquiries and requests.

Keyboard skills necessary to undertake responsibilities involving use of the practice's clinical computer system.

Needs to work effectively as a member of the Reception team, other Practice members and the wider primary healthcare team.

High degree of flexibility in hours worked required. Work additional shifts to cover staff absence and attend staff meetings outside of normal working hours.

To assist in maintaining their own and others health and safety.

To support the equality, diversity and right of patients, carers and colleagues.

Person Specification

Qualifications

Essential

• GCSE Mathematics
• GCSE English or equivalent
• Good standard of general education

Desirable

• A detailed understanding of a healthcare office environment.
• Working knowledge of medical terminology.
• An understanding of the Practice clinical system.

Skills

Essential

• Excellent communication skills (Written and Oral).
• Excellent organisational skills.
• IT skills.
• Customer service skills.
• Time Management and the ability to work to deadlines.
• Negotiation and conflict management.
• Problem solving skills.
• Interpersonal skills.

Experience

Essential

• Experience of dealing with the public face to face or on the telephone.
• Experience working with computers including internet, email, Microsoft.

Desirable

• Experience of working in General Practice.
• Experience of working in a busy reception.
• Experience of computerised medical record systems preferably EMIS Web.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Second Street Surgery

Address

Second Street

Gateshead

Tyne And Wear

NE8 2UR

United Kingdom

Employer's website

https://secondstreetsurgery.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The following are the core responsibilities of the Pharmacy Technician in delivering health services:

a. Support medication reviews and medicines reconciliation for new care home patients

b. Support initiatives for antimicrobial stewardship to reduce inappropriate

antibiotic prescribing

c. Assist in the delivery of medicines optimisation and management incentiveschemes and patient safety audits

d. Support the implementation of national prescribing policies and guidance within GP practices, care homes and other primary care settings. This will be achieved through undertaking clinical audits (e.g., use of antibiotics), supporting quality improvement measures and contributing to the Quality and Outcomes Framework and enhanced services

e. Work with the multi-disciplinary team to ensure efficient medicines optimisation, including implementing efficient ordering and return processes, and reducing wastage

f. Support practice reception teams in sorting and streaming general prescription requests, so as to allow GPs and Clinical Pharmacists to review the more clinically complex request

g. Support medicines optimisation systems with a range of services to get the best value from medicines by encouraging and implementing electronic prescriptions, safe repeat prescribing systems, and timely monitoring and management of high-risk medicines

h. Provide training and support on the legal, safe and secure handling of medicines, including the implementation of the Electronic Prescription Service

i. Develop relationships with other pharmacy technicians, pharmacists and members of the multi-disciplinary team to support integration of the pharmacy team across health and social care including primary care, community pharmacy, secondary care, and mental health

j. Be aware of duties and responsibilities regarding current legislation and adhere to practice policies and procedures on Safeguarding Adults and Safeguarding Children

k. Handle prescription queries and requests directly

l. Be an integral part of the general practice team

m. Demonstrate initiative and be creative in finding solutions to problems

n. Participate in clinical audits and research projects and implements changes as required, including supporting with the development, and updating of practice protocols / guidelines and procedures locally

o. Support in the delivery of enhanced services and other service requirements

p. Support in the management of patient complaints when requested to do so and participate in the identification of any necessary learning brought about through incidents and near-miss events

q. Undertake all mandatory training and induction programmes

r. Contribute to and embrace the spectrum of clinical governance

s. Attend a formal appraisal with their manager at least every 12 months. Once a performance/training objective has been set, progress will be reviewed on a regular basis so that new objectives can be agreed

t. Maintain a clean, tidy, effective working area at all times

There may be, on occasion, a requirement to carry out other tasks, this will be dependent upon factors such as workload and staffing levels

Person Specification

Qualifications

Essential

• GCSE grade A to C in English and Maths

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Arch Medical Practice

Address

175 Royce Road

Hulme

Manchester

M15 5TJ

United Kingdom

Employer's website

https://www.thearchmedicalpractice.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

The following are the core responsibilities of the Practice Nurse. There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels:

a.To be and effective Infection Prevention Control (IPC) lead and to work to the IPC requirements by providing audits, training, support and evidence of compliance to the practice manager

b.To assess the needs of patients ensuring the provision of healthcare is appropriate, incorporating evidence-based practice

c.To implement and evaluate individual treatment plans for chronic disease patients that promote health and wellbeing

d.To be instrumental in smear recall programme

e.To identify, manage and support patients at risk of developing long-term conditions, preventing adverse effects to patients health

f.As required, to provide routine nursing care to patients in accordance with clinical based evidence, NICE and the NSF

g.To review patient medications to enhance compliance

h.To co-ordinate the provision of travel medicine services

i.To request pathology services and process pathology results as required

j.To oversee the provision of chronic disease clinics, delivering patient care as necessary, referring patients to secondary/specialist care as required

k.To maintain accurate clinical records in conjunction with extant legislation

l.To ensure SNOMED CT codes are used effectively by all members of the nursing team

m.To ensure the appropriate maintenance and use of chronic disease registers

n.To ensure compliance with the practice chaperone policy

o.To assist GPs with minor surgery when required

p.To support the team in dealing with clinical emergencies

q.To implement vaccination programmes for adults and children

r.To support patients in the use of their prescribed medicines or over-the-counter medicines (within own scope of practice)

s.To liaise with external services/agencies to ensure the patient is supported appropriately (vulnerable patients etc.)

t.To delegate clinical responsibilities appropriately (ensuring safe practice and the task is within the scope of practice of the individual)

u.To support the clinical team with all safeguarding matters, in accordance with local and national policies

v.To deliver opportunistic health promotion where appropriate

In addition to the primary key responsibilities, the Practice Nurse may be requested to:

a. Develop and review audit protocols and process for the practice, effectively utilising the audit cycle

b. Develop, review and implement nursing protocols in conjunction with the nursing lead and partners

c. Support all members of the nursing team, providing guidance when necessary

d. Participate in local initiatives to enhance service delivery and patient care

e. Support and participate in shared learning within the practice in order to improve patient care

f. Continually review clinical practices, responding to national policies and initiatives where appropriate

g. Participate in the review of significant and near-miss events applying a structured approach, i.e., root cause analysis (RCA)

h. Support the practice team with the reviewing and implementation of practice policies and protocols, ensuring conformance to extant legislation

Person Specification

Qualifications

Essential

• Registered Nurse with General Practice Experience

Experience

Essential

• Previous General Practice Experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

The Arch Medical Practice

Address

175 Royce Road

Hulme

Manchester

M15 5TJ

United Kingdom

Employer's website

https://www.thearchmedicalpractice.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Montpelier Health Centre

Reporting to: Patient Services Manager

Hours: Full time (37.5hrs)

Job Purpose: To receive, assist and direct patients in accessing the appropriate service or healthcare professional they need in a courteous, respectful, efficient and effective way.

To provide general assistance to the whole Practice team and project a positive and friendly image to patients and other visitors, either in person, online or via the telephone.

To liaise with other NHS bodies, health care providers, support workers and other professions to help resolve issues relating to the care of patients.

Responsibilities:

Provide cover for the front Reception desk, welcoming patients and visitors to the Practice and assisting them with their queries. Ensure all are dealt with confidentially, respectfully and holistically.

Answer incoming telephone calls from patients with a professional and pleasant manner. Using Practice provided tools and protocols to signpost patients to the most appropriate service or healthcare professional.

Book appointments accurately and with the appropriate clinician using the EMIS clinical system.

Process online requests submitted by patients in line with Practice protocols, ensuring patients are updated on next steps.

Manage patients who may be verbally or physically aggressive in a professional manner, using the appropriate alert systems and following Practice policy and training.

Accept deliveries for the Practice team being mindful of delivery instructions such as refrigeration requirements and acting upon them.

Deal with blood and urine specimens safely and in line with infection control policy, ensuring they are safely stored and ready for processing.

Deal with situations involving distressed/unwell patients in line with Practice policies and training.

Allocate test results to appropriate Clinicians using the EMIS clinical system and following Practice protocols.

Follow Practice guidelines to support patients to access their prescriptions by liaising with the Medicines Management Team or appropriate Clinician.

To take appropriate and accurate demographic/personal details of patients, to include disabilities, carer status and other details relating to equality and diversity, and update EMIS system accordingly. Utilise support from Registration Clerk or Lead Health Navigators if required.

Follow all opening up and closing down checklist procedures to ensure security of the IT system and buildings, including clearing consulting rooms of confidential and protected documents.

Handle financial transactions from patients in line with set protocols for chargeable documents.

Organise transport for patients (emergency and non-emergency) if required.

To carry out additional administrative tasks as requested and agreed with Line Manager.

Confidentiality:

• In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately

• In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential

• Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Health & Safety:

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy, to include:

• Using personal security systems within the workplace according to Practice guidelines

• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks

• Making effective use of training to update knowledge and skills

• Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards

• Reporting potential risks identified

• Act as Fire Warden if required (Full training will be given)

Equality and Diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

• Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation

• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues

• Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional Development:

The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include:

• Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development

• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

Quality:

The post-holder will strive to maintain quality within the Practice, and will:

• alert other team members to issues of quality and risk

• assess own performance and take accountability for own actions, either directly or under supervision

• contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance

• work effectively with individuals in other agencies to meet patients needs

• effectively manage own time, workload and resources

Communication:

The post-holder should recognise the importance of effective communication within the team and will strive to:

• communicate effectively with other team members both clinical and non-clinical

• communicate effectively with patients and carers

• recognize peoples needs for alternative methods of communication and respond accordingly

Ensure that the practice presents a professional welcome to its patients and to that end this role is designed to change and adapt to the needs of the practice. Therefore, this job description is a guide and as such is not exhaustive.

Person Specification

Qualifications

Essential

• Educated to GCSE, grade C or above (or equivalent) in English Language and Maths
• Experience of dealing with the public, both on the telephone and in person
• Good IT skills including use of spreadsheets
• Resilient and able to work under pressure with competing demands, whilst maintaining a high standard of accuracy
• Ability to prioritise workload
• Excellent attention to detail and accuracy skills
• Ability to listen carefully in order to understand the needs of others
• Uses initiative
• Ability to build effective working relationships with all practice staff
• Ability to work across Practice opening hours
• Flexibility for cover
• Willingness to learn and acquire new skills

Desirable

• Previous clerical / administrative experience
• Primary Care / NHS experience
• Use of electronic Patient Administration Systems such as EMIS
• Ability to negotiate and influence others with credibility
• Ability to work for long periods of time with frequent use of VDU and keyboards

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Montpelier Health Centre

Address

Bath Buildings

Bristol

BS6 5PT

United Kingdom

Employer's website

https://www.montpelierhealthcentre.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

The Director of Medicines & Governance is a senior leadership role responsible for providing strategic and operational leadership for medicines optimisation, prescribing governance, clinical governance and regulatory compliance across WellBN's multi-site practice.

Working closely with the Partners and senior leadership team, the postholder will lead the pharmacy and medicines management team, oversee patient safety and risk management systems, and ensure compliance with CQC standards and NHS contractual requirements.

Medicines Optimisation and Prescribing Governance

• Lead the medicines optimisation strategy across all practice sites.

• Oversee prescribing quality, safety and cost-effectiveness.

• Develop and implement systems to support evidence-based prescribing.

• Lead medicines-related audits and improvement programmes.

• Monitor prescribing performance and identify opportunities for improvement.

Clinical Governance and Patient Safety

• Provide strategic leadership for clinical governance across the practice.

• Oversee patient safety, risk management and incident reporting processes.

• Promote a culture of learning, openness and continuous improvement.

• Support the investigation of significant events and implementation of learning.

Regulatory Compliance and Quality Assurance

• Lead medicines-related CQC readiness and ongoing compliance activity.

• Ensure governance policies and procedures remain current and compliant.

• Coordinate quality assurance programmes across all sites.

• Provide governance and assurance reports to Partners and senior leaders.

Quality Improvement and Audit

• Develop and deliver the annual medicines audit and quality improvement programme.

• Monitor quality indicators and service performance data.

• Use data to drive improvements in safety, quality and efficiency.

• Support innovation and service redesign.

Leadership and Management

• Lead, support and develop the pharmacy and medicines management team.

• Provide professional leadership, coaching and mentorship.

• Promote staff engagement, wellbeing and development.

Strategic and External Leadership

• Support delivery of QOF and enhanced service requirements.

• Contribute to organisational strategy and business planning.

• Represent WellBN at PCN, ICB and wider NHS meetings.

• Build effective relationships with commissioners, regulators and partner organisations.

• Identify Opportunities for efficiency and service improvement.

• Support achievement of contractual and organisational objectives.

Person Specification

Qualifications

Essential

• Current professional registration with the GPhC, GMC, NMC or another relevant professional body.

Desirable

• Independent Prescriber qualification.
• Postgraduate qualification in leadership or management.

Skills and Attributes

Essential

• Excellent leadership and people management skills.
• Excellent communication and stakeholder management skills.
• Ability to work collaboratively with clinical and non-clinical colleagues across a multi-site organisation.
• Ability to use data, evidence and performance information to drive improvement.
• Strong commitment to patient safety, quality improvement and good governance.

Experience

Essential

• Significant senior leadership experience within primary care or NHS services.
• Extensive knowledge and experience of medicines optimisation and prescribing governance.
• Strong understanding of clinical governance, risk management and patient safety.
• Experience of leading quality improvement and audit programmes.
• Knowledge and understanding of CQC standards, NHS contractual requirements and relevant regulatory frameworks.

Desirable

• Experience of working at PCN, ICB or wider system leadership level.
• Experience of leading large-scale transformation programmes.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

WellBN

Address

18-19 Western Road

Hove

BN3 1AE

United Kingdom

Employer's website

https://www.wellbn.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please find attached to the vacancy a detailed person specification and job description for further information about this role.

Person Specification

Qualifications

Essential

• Must have understanding and knowledge of general office equipment i.e. computer, photocopier, scanner, telephone system
• Evidence of good literacy skills
• Evidence of good numeracy skills
• NVQ Level 3 or equivalent in Customer Service or evidence of equivalent practical experience

Desirable

• ICT qualifications

Specific Skills

Essential

• Ability to handle several tasks at once with frequent interruptions and prioritise workload
• Evidence of ability to communicate with all levels of staff and members of the public
• An understanding of the meaning of confidentiality and the requirement for this to be maintained
• Ability to deal with the general stresses of working with difficult patients and the distressing circumstances that can arise

Knowledge and experience

Essential

• Previous experience within a clerical environment
• Previous experience working with Patient Administration systems

Desirable

• Previous Emergency Department or Hospital receptionist experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Royal United Hospitals Bath NHS Foundation Trust

Address

Royal United Hospital Bath

Combe Park

Bath

BA1 3NG

United Kingdom

Employer's website

https://www.ruh.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Participate in all treatment and preventative healthcare services as delegated and agreed by clinical leads.

Provide direct clinical care using established clinical guidelines.

Consult and refer patients, in person or digitally, to physicians, medical specialists and other health professionals as indicated.

Undertake history taking, physical examination and clinical assessment of appropriately triaged/booked patients; establish working diagnoses within scope, explain findings and management options, with GP supervision.

Play an integral part in the Network DES Contract for Care Homes across each PCN.

Recommend diagnostic investigations and treatment within scope and agreed protocols; treatment decisions must be appropriately supervised and PAs must not prescribe.

Request and interpret laboratory investigation results when necessary.

Undertake diagnostic examinations and treatment procedures for which appropriately trained, competent and authorised, under clinical supervision.

Instruct and educate patients in preventative healthcare.

Conduct telephone/video consultations, including discussing laboratory investigation results and implications and dealing with routine/emergency complaints.

Request/arrange laboratory and other diagnostic investigations where permitted by local policy and within scope, with supervision.

Fully document patient care and complete required legal/administrative paperwork.

Participate in clinicians duty rota, including home visits where appropriate.

Establish working diagnoses and propose management plans within scope, seeking advice/referring to the supervising GP or appropriate clinician where required.

Provide clinical tasks to nursing staff and Primary Care Team as required.

Communicate with Primary Care colleagues and hospital specialists to discuss/refer patients, coordinate activities or exchange information to improve care.

Deal with community hospitals, consultants, healthcare providers, insurance companies and community organisations to refer/consult on cases and participate in community service/education projects.

In line with current NHS England guidance, PAs will not routinely see undifferentiated patients. Patients must be appropriately triaged/booked into a defined pathway before PA assessment, except where a nationally/locally agreed protocol permits otherwise.

Signposting

Ensure patients are referred to the appropriate healthcare professional for the appropriate level of care within an appropriate period, e.g. pathology results, common/minor ailments, acute conditions and long-term condition reviews.

Audit and Risk Stratification

Participate in care planning and management of high-risk patients as part of the multidisciplinary team.

Participate in audit activities to optimise prescribing resources.

Feedback clinical audit results in agreed areas, implement recommendations and complete the audit cycle.

Make recommendations based on audit and shared learning outcomes.

Work with practices to identify and recall patients due for review, ensuring appropriate monitoring tests are performed.

Analyse, interpret and present prescribing information at practice and population level to support decision-making and evidence-based practice.

Care Quality Commission

Work with the general practice team to ensure CQC compliance.

Public Health

Support public health campaigns.

Provide specialist knowledge on public health programmes available to the public.

Collaborative Working Relationships

Recognise colleagues roles and their contribution to patient care.

Use appropriate communication to gain co-operation of stakeholders including patients, senior/peer colleagues and other NHS/private organisations.

Work as a team.

Recognise personal limitations and refer to appropriate colleagues when necessary.

Develop and maintain effective relationships within/outside the practice and locality.

Foster strong links with locality services.

Explore and initiate collaborative working opportunities.

Integrate general practice with community and hospital teams.

Liaise with stakeholders for collective patient benefit, including patients; GPs, nurses and practice staff; healthcare professionals, optometrists, dentists, health/social care teams and dieticians; locality/GP leads; locality managers; community nurses/AHPs; community/hospital pharmacy teams; hospital staff.

Knowledge, Skill and Experience Required

Completion of postgraduate medical training in Physician Associate studies (UK).

Preferably minimum 2 years PA experience, demonstrated within a practice portfolio.

Current GMC registration as a Physician Associate.

Experience/awareness of common acute and long-term conditions seen in general practice.

Recognise priorities when problem-solving, identify deviations from normal patterns and refer to seniors/GPs when appropriate.

Follow legal, ethical, professional and organisational policies/procedures and codes of conduct.

Leadership

Understand role in governance and implement appropriately.

Understand and contribute to workplace vision.

Engage with PPGs and involve them in development of the role and practices.

Improve quality within service limitations.

Review yearly progress and develop plans to achieve results within priorities set by others.

Motivate self to achieve goals.

Promote diversity and equality in people management and lead by example.

Management

Understand implications of national priorities for team/service.

Understand effective resource utilisation.

Understand and conform to relevant standards of practice.

Identify and resolve risk management issues according to policy/protocol.

Extend boundaries of service delivery within the team.

Education, Training and Development

Maintain GMC registration and comply with GMC professional practice requirements.

Maintain CPD in accordance with GMC requirements, organisational policy and PDP, keeping knowledge/skills current and within scope.

Participate in annual appraisal and GMC ongoing professional development/revalidation requirements as applicable to PAs.

Maintain evidence of CPD, learning, reflection and professional development.

Undertake mandatory and role-specific training needed to maintain competence in clinical skills/procedures.

Keep up to date with medical research, technology and evidence-based practice through education courses, professional meetings, journals etc.

Undertake research/analysis to improve clinical care, diagnosis and treatment, including audit, literature review and researching unusual symptoms/treatment options with physicians/specialists.

Provide literature reviews and review/analyse the significance of diagnostic test results.

Assist in clinical instruction/supervision of medical/nursing students and other learners, including educational development and mentoring of PA students.

Attend regular multidisciplinary meetings to discuss and learn from significant clinical events.

Attend regular educational meetings to update clinical knowledge, policy/guidelines and disseminate relevant information.

Reflect regularly on practice and record learning encounters to identify learning needs and support lifelong learning/CPD.

Demonstrate learning contributing to role performance/personal development; discuss at annual appraisal and agree courses/learning with clinical supervisor.

Support learning activities with reflective entries demonstrating application of learning to clinical scenarios.

Research and Evaluation

Critically evaluate/review literature.

Identify gaps in the evidence base supporting practice.

Generate evidence suitable for practice/local presentations.

Apply research evidence to the workplace.

Understand research governance principles.

Health and Safety/Risk Management

Comply with Practice Health and Safety policies, safe working procedures and incident reporting system.

Comply with UK GDPR, Data Protection Act 2018, Access to Health Records Act 1990 and information governance policies/procedures.

9. Infection Control

Comply with infection prevention/control policies and complete related mandatory training.

Equality and Diversity

Co-operate with equality of employment policies/procedures; treat co-workers, patients and visitors equally irrespective of gender, ethnic origin, age, disability, sexual orientation, religion etc.

Respect for Patient Confidentiality

Comply with UK GDPR, Data Protection Act 2018 and organisational information governance/confidentiality requirements. Information about patients, carers, colleagues, healthcare workers or organisational business may only be divulged to authorised persons in accordance with policy, information governance requirements and legislation.

Special Working Conditions

Travel independently between practice sites where applicable and attend meetings hosted by other agencies.

Contact with body fluids such as wound exudates and urine during clinical practice.

Development Review

Discuss and agree key performance objectives, development needs and PDP at Annual Appraisal Reviews.

Job Description Agreement

This job description outlines key tasks and responsibilities only. Other duties commensurate with the position may be required. It is subject to regular review and may be amended for developments within Primary Care. Staff should be prepared to take on additional or relinquish existing duties to maintain efficient primary care services.

Person Specification

Personal Qualities

Essential

• Flexible and adaptable to team and service needs.
• Flexible approach to change.
• Reliable and confident.

Knowledge, skills & abilities

Essential

• Evidence of continuing professional development.
• Ability to assess clinically triaged patients, undertake appropriate examination and establish a working diagnosis within scope, with appropriate escalation.
• Able to demonstrate promotion of Best Practice through clinical governance mechanisms.
• Able to promote or create a climate of clinical inquiry within practices and network.
• Ability to work within own scope of practice and understanding when to refer to GPs
• Able to prioritise own workload.
• Full Driving License and Use of Own Vehicle
• Able to use Information Technology systems.
• Good interpersonal skills, including negotiation and communication.
• Able to teach skills to all levels, to patients and health professionals.
• Organisational skills.
• Leadership skills
• Able to organise and prioritise own workload, work proactively within scope, and recognise when supervision or escalation is required.

Desirable

• Broad knowledge within General Practice and Primary Care.
• Presentation skills.

Qualifications

Essential

• Postgraduate medical training in Physician Associate Studies (UK)
• Current registration with the General Medical Council (GMC) as a Physician Associate

Experience

Essential

• High level of personal and professional accountability, with the ability to work safely within defined scope of competence and supervision arrangements.
• Experience of dealing with a range of clinical conditions
• Understanding and experience of research and audit.
• Experience of developing effective working relationships.

Desirable

• Experience of working as a physician associate
• Understand the importance of evidence-based practice
• Video Consultation Skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Local Primary Care GP Federation

Address

Suite 5, Blackburn Enterprise Centre

Furthergate

Blackburn

Lancashire

BB1 3HQ

United Kingdom

Employer's website

https://lpcfederate.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Main duties of the job

Job Summary

Direct clinical involvement in long term condition/chronic disease management

Delivery of nursing care to patients in the practice population

Providing advice, support and liaison with other practice staff

Job description

Management of long term conditions which could include:

Frailty

Diabetes

Respiratory

- Asthma

- COPD

Enable individuals with long term conditions and their carers to make informed choices concerning their health and well being and to organise their own support, assistance and action and promoting self care

Support individuals with long term conditions and their carers to change their behaviour and to reduce the risk of complications

Manage programmes of care for patients with acute and chronic disease by planning and evaluating care

Work across boundaries and in partnership with primary and secondary care clinicians and social services, coordinating care promoting a multi-disciplinary approach.

Review prescribed medication and provide advice on all aspects of medicines management, within scope of practice. Refer to relevant clinicians where appropriate.

ConfidentialityThe post holder will maintain appropriate confidentiality of information relating to commercially sensitive matters regarding PCN business, and to personal information relating to members of staff and patients. The post holder will be expected to comply with all aspects of the Data Protection Act (1998).

Equality & Diversity Bridgwater Bay PCN is committed to achieving equality of opportunity for all staff and for those who access services. You must work in accordance with equal opportunity policies/procedures and promote the equality and diversity agenda of the PCN.

SafeguardingAll employees have a duty for safeguarding and promoting the welfare of children and vulnerable adults. Staff must be aware of the procedure for raising concerns about the welfare of anyone with whom they have contact.

Risk Management / Health and SafetyEmployees must be aware of the responsibilities placed on them under the Health & Safety at Work Act 1974, ensure that agreed safety procedures are carried out and maintain a safe environment for employees, patients and visitors.

Records Management The post holder has responsibility for the timely and accurate creation, maintenance and storage of records in accordance with policy, including email documents and regarding the Data Protection Act, The Freedom of Information Act and any other relevant statutory requirements.

Clinical Governance The post holder will be expected to participate in clinical governance activities to assist the PCN to provide high quality services.

Prevention and Control of Healthcare Associated Infection The post holder is expected to comply with Infection Control Policies and conduct themselves at all times in such a manner as to minimise the risk of healthcare associated infection.

Policies & Procedures Employees are expected to follow policies, procedures and guidance as well as professional standards and guidelines.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Person Specification

Qualifications

Essential

• NMC Registration

Desirable

• Diplomas in care of patients with Diabetes, asthma / copd
• Non medical prescribing qualification

Knowledge and Communication

Essential

• - understanding of proactive care and frailty models
• - strong communication skills

Desirable

• data interpretation for improved patient outcomes.

Experience

Essential

• Experience of working with patients to achieve goals specific to their health needs.
• Experience in helping patients to manage their long term conditions, specifically Diabetes and respiratory conditions
• Ability to liaise with the wider multidisciplinary team to help the patient achieve their goals.
• Good communication skills

Desirable

• Experience in working in Primary care.
• Experience of EMIS and commonly used IT systems
• care home or community experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Bridgwater Bay Primary Care Network

Address

Victoria Park Health & Wellbeing Hub

Victoria Park Drive

Bridgwater

Somerset

TA6 7AS

United Kingdom

Employer's website

https://www.bridgwaterbayhealth.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Purpose

To provide advanced specialist dermatology nursing care within the Yorkshire Health Partners Dermatology Service. The post holder will act as a clinical leader, delivering expert patient care, leading a team of dermatology nurses, and ensuring service delivery meets YHP Dermatology Service specifications, quality standards, and performance outcomes

Job Summary

The Specialist Dermatology Nurse will:

• Lead and manage a dermatology nursing team to deliver high-quality patient care
• Undertake autonomous clinical assessment, diagnosis - within scope - and management of dermatology patients
• Deliver and oversee nurse-led clinics for a range of skin conditions
• Monitor, manage, and improve service performance, patient outcomes, and experience
• Contribute to service development, innovation, and quality improvement

Key Areas of Responsibility

Clinical Responsibilities

• Undertake advanced dermatology assessment, clinical examination, and decision-making
• Diagnose and manage a wide range of dermatological conditions within scope of practice
• Run autonomous nurse-led clinics, including triage, follow-up, and treatment services
• Initiate and monitor treatments, including systemic therapies, within competence and prescribing qualification
• Provide advanced clinical care including independent prescribing - where qualified - and delivery of minor surgical procedures, contributing to a comprehensive community dermatology service

• Manage complex patients and escalate appropriately
• Provide expert advice, education, and support to patients and carers
• Act as a specialist resource for dermatology within the wider MDT

Leadership and Team Management

• Provide leadership and line management to the dermatology nursing team
• Undertake appraisals, performance management, and workforce development
• Support recruitment, retention, and workforce planning
• Promote a culture of high performance, continuous learning, and patient-centred care

Operational Management

• Lead the day-to-day operational delivery of dermatology services
• Ensure clinics and services meet agreed activity levels, waiting time targets, and service specifications
• Develop, implement, and review clinical pathways in line with YHP Dermatology Service requirements
• Contribute to service planning and transformation initiatives

Performance and Outcomes Monitoring

• Monitor and report on key performance indicators, including clinical outcomes, access, and quality metrics
• Lead and participate in audits, service evaluation, and quality improvement initiatives
• Use data and feedback to drive improvements in service delivery
• Ensure compliance with governance frameworks and contractual standards

Financial Management and Planning

• Support effective use of resources within the service
• Contribute to budget management and cost-effective care delivery
• Ensure appropriate utilisation of treatments and clinical resources

Building Capacity through Effective Leadership

• Develop team capability through education, mentorship, and training
• Support skill development and extended roles within the nursing team
• Encourage multidisciplinary collaboration across primary and secondary care

Communication

• Maintain effective communication with patients, carers, and the MDT
• Liaise with GPs, consultants, and external providers to ensure continuity of care
• Ensure clear and accurate documentation and reporting

Risk Management and Quality Assurance

• Lead on identification and management of clinical and organisational risks
• Ensure adherence to clinical governance and quality standards
• Participate in incident investigation and implementation of learning
• Maintain high standards of infection prevention and patient safety

Management of Workload and Personal Development

• Act autonomously in prioritising and managing workload
• Maintain continuing professional development and clinical competence
• Participate in leadership development and organisational initiatives

Person Specification

Other

Essential

• Willingness to work flexibly to meet service needs
• Ability to travel across service locations where required
• Commitment to ongoing professional development and NMC revalidation

Qualifications

Essential

• Registered NMC Nurse
• Evidence of post-registration experience in dermatology or relevant clinical specialty
• Evidence of continued professional development relevant to dermatology practice

Desirable

• Recognised dermatology qualification or accredited training module
• Mentorship or assessor qualification or equivalent
• Independent prescribing qualification - or willingness to work towards

Knowledge and skills

Essential

• Knowledge of common dermatological conditions and their management
• Ability to undertake patient assessment, triage, and care planning within defined protocols
• Understanding of clinical governance, safeguarding, and risk management
• Strong communication and interpersonal skills
• Ability to prioritise workload and work effectively under pressure
• IT skills including use of electronic patient records and Microsoft Office systems
• Ability to recognise clinical risk and escalate appropriately

Desirable

• Knowledge of advanced dermatology treatments - e.g. systemic therapies, biologics
• Understanding of community dermatology service models and pathways
• Teaching, supervision, or mentorship skills
• Knowledge of audit processes and data interpretation

Personal attributes

Essential

• Professional accountable and patient-centred approach
• Proactive and self-motivated
• Ability to work collaboratively within a team
• Adaptable and flexible in a changing clinical environment
• Strong organisational skills and attention to detail
• Commitment to maintaining high standards of care

Experience

Essential

• Experience of working as a registered nurse in a clinical setting
• Experience of managing patients with dermatological or related long-term conditions
• Experience of working within a multidisciplinary team
• Experience of delivering care within outpatient or community settings
• Experience of supporting junior staff students or healthcare assistants
• Experience of participating in audit service evaluation or quality improvement

Desirable

• Experience in nurse-led clinics
• Experience within dermatology services
• Experience working in community or primary care-based services
• Experience contributing to service development initiatives

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Yorkshire Health Partners Ltd

Address

Unit 2

Annie Med Lane

South Cave

East Riding of Yorkshire

HU15 2HG

United Kingdom

Employer's website

https://yorkshirehealthpartners.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

We are looking for someone with excellent communication, analytical and organisational skills, who can manage competing priorities and remain calm and professional in sensitive, emotive or challenging situations. You will need to be confident in handling complex information, maintaining confidentiality, escalating risk appropriately and producing clear, compassionate and accurate written responses.

This is an opportunity to make a meaningful contribution to improving patient experience and strengthening the way the ICB responds to concerns.

If you are committed to fairness, learning, quality improvement and excellent public service, we would welcome your application.

Person Specification

Qualifications

Essential

• Educated to degree level in relevant subject or equivalent level of experience of working at a similar level in specialist area
• Further training or significant experience in project management, financial management or supporting change management processes

Knowledge and Experience

Essential

• Experience of managing complaints and patient experiences in a healthcare environment
• Familiarity with the NHS complaints and patient experiences regulations
• Experience and understanding of evaluating and measuring the performance of health services
• Experience in communications and stakeholder management

Desirable

• Comprehensive knowledge of project management and/or health information systems development
• Workforce development knowledge and experience
• Previous experience in similar role in public sector

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

North East & North Cumbria ICB

Address

Pemberton House

Colima Avenue

Sunderland

SR5 3XB

United Kingdom

Employer's website

https://northeastnorthcumbria.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

For more information on the Job Description and Responsibilities please click the link below.

More detail about the role

The successful candidate will be expected to work across both Torrington and Holsworthy Community Hospitals and may be required to support other community hospital sites across Northern Devon and occasionally work alongside colleagues at our East Devon sites in Tiverton and Sidmouth.

A full driving licence and access to transport are essential due to the travel requirements of the role.

If you are looking for a rewarding nursing role that combines specialist clinical practice, professional development and the opportunity to deliver truly patient-focused care within the community, we would love to hear from you.

This is an exciting opportunity to work within a nurse-led service that brings hospital-based treatments closer to patients' homes, improving their experience while reducing the need for long-distance travel. You will become part of a highly skilled and supportive team, providing high-quality, patient-centred care within a community setting.

Our ACDC service delivers a wide range of specialist treatments and procedures, including:

• Blood transfusions
• Intravenous immunoglobulin (IVIG) therapy
• Iron infusions
• Intravenous antibiotics
• Venesections
• IV magnesium and zoledronic acid treatments
• PICC, Hickman and Portacath care
• Short Synacthen tests
• Prolactin and routine blood testing

We work closely with a variety of specialist services, including the Seamoor Unit, Acute Hospital at Home (AHAH), Haematology, Rheumatology and Gastroenterology teams, as well as local GP surgeries and the Eden Unit at Derriford. Together, we ensure patients can access specialist treatments closer to home whilst receiving exceptional, individualised care.

Applicants must be able to demonstrate current competence in peripheral venous cannulation and intravenous medication/infusion administration, with recent experience delivering IV therapies in a clinical setting.

As a Staff Nurse within ACDC, you will:

• Deliver specialist day treatments safely and effectively in line with service protocols.
• Assess, support and provide holistic nursing care to patients and their families.
• Develop expertise in a wide range of infusion therapies and specialist procedures.
• Work collaboratively within a multidisciplinary team to ensure high standards of patient care.
• Contribute to the smooth running of the service, supporting patient pathways and treatment plans.

Why Join Us?

This is a particularly exciting time to join our service as we continue to develop and expand community-based specialist care.

Our team prides itself on being supportive, welcoming and dedicated to providing excellent patient experiences. No two days are the same, and the role offers a unique opportunity to gain experience across a range of specialities whilst developing advanced clinical and leadership skills.

We offer opportunities to:

• Develop specialist knowledge in ambulatory and infusion therapies.
• Gain experience across multiple clinical specialties.
• Expand clinical skills
• Build leadership experience through deputising and supporting service development.
• Mentor and support junior colleagues.
• Make a meaningful difference to patients by helping them receive treatment closer to home.

Additional Information

The successful candidate will be expected to work across both Torrington and Holsworthy Community Hospitals and may be required to support other community hospital sites across Northern Devon and occasionally work alongside colleagues at our East Devon sites in Tiverton and Sidmouth.

A full driving licence and access to transport are essential due to the travel requirements of the role.

If you are looking for a rewarding nursing role that combines specialist clinical practice, professional development and the opportunity to deliver truly patient-focused care within the community, we would love to hear from you.

Working Pattern: Monday - Friday 08:30 -16:30

Interview Date: To be confirmed

For further information please contact: Helen Faulkner, Clinical Lead - Ambulatory Care Day Case (ACDC) Northern Serviceson 07912 783 780 or [email protected]

As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve.

Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon.

The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.

The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust.

Benefits

We will work together to maintain a culture that develops and supports you and your team.

This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there.

Looking after you is important to us.

We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies.

If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays.

You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups.

Salary is not the only financial benefit

You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers.

You will also have access to other benefits including:

National discount services such as the Blue Light Card and Health Service Discounts.

Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter

Car lease schemes.

The NHS Pension scheme (one of the most generous and comprehensive in the UK).

Cycle to work scheme

These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.

Person Specification

General Requirements

Essential

• See job description text above, and (where applicable) you can download a copy of the full job description

Desirable

• See job description text above, and (where applicable) you can download a copy of the full job description

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Royal Devon University Healthcare NHS Foundation Trust

Address

Royal Devon University Healthcare NHS Foundation Trust

Torrington

Devon

EX38 7BJ

United Kingdom

Employer's website

https://royaldevon.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

As Clinical Lead GP, you will provide clinical leadership across the practice, supporting our multidisciplinary team, strengthening clinical governance and helping to develop a sustainable, resilient and patient-centred model of care.

Located in the heart of East Cornwall, Liskeard offers the perfect blend of rural charm, rich heritage and modern connectivity, where you can:

• Make a meaningful difference in a historic market town and develop lasting relationships with patients and the local community.
• Work within a close-knit practice while benefiting from the resources, expertise and career opportunities of a wider healthcare organisation.
• Enjoy excellent connectivity, with direct rail links to Plymouth and Truro.
• Become part of an exciting period of transformation, including plans for a new state-of-the-art surgery.

The surgery has served the local community since 1874 from its Grade II listed building and is home to a dedicated team, providing care to approximately 10,000 registered patients. We also have exciting plans to deliver a state-of-the-art redevelopment of the surgery in the very near future.

When you join Rosedean House Surgery, you will enjoy working in a friendly, close-knit local team, backed by the stability, resources, and career progression of a modern healthcare leader.

Your Role & Responsibilities

As Clinical Lead GP, you will divide your time between clinical delivery, clinical leadership and service development.

Working closely with the Business Manager and supported by colleagues across One Medical Group, you will provide visible and approachable clinical leadership across the practice and help drive improvements in quality, safety, governance and patient care.

You will also act as the practice's CQC Registered Manager, taking an active role in ensuring the service meets its regulatory and clinical governance responsibilities.

What We Offer

• Salary: Up to £120,000 per annum FTE (40 hours) dependent on experience
• NHS Pension: 20.6% employer contribution.
• Annual Leave: 30 days plus Bank Holidays (pro-rata), plus an extra day of leave awarded for every year of service.
• Protected CPD & Study Time: 10% of weekly working hours set aside for Continuing Professional Development (CPD), plus 5 days of study leave per annum (pro-rata).
• Support & Indemnity: Full indemnity cover provided for the hours worked.
• Relocation & Sponsorship: Relocation support may be available, alongside Skilled Worker visa sponsorship for eligible candidates.
• Work-Life Balance: Flexible full-time or part-time patterns, plus enhanced Maternity, Paternity, and Adoption Pay.
• Fully integrated EMIS system and GP Automate.
• Health & Benefits: 24/7 confidential mental health support via Health Assured EAP, Eye Care vouchers, Cycle to Work scheme, and OMG's 'Refer a Friend' cash bonus scheme.

When you join OneMedical Group, you will become part of an organisation that is committed to helping you grow, make a meaningful contribution and thrive in your career.

Through our developing Elevate Academy, we are creating clear and accessible pathways that support colleagues from induction and role-specific learning through to apprenticeships, specialist expertise, leadership and education. We know that everyone's career journey is different, which is why we want every colleague to understand the opportunities available to them, identify their next step and receive the support they need to achieve it.

We also recognise that working in healthcare can be both demanding and rewarding. Our approach to wellbeing is developed with our colleagues and shaped by what they tell us matters most. We will support and empower you to look after your own wellbeing while working together to create a healthier future for our patients, our colleagues and the communities we serve.

Ready to Make the Move?

OneMedical Group is an equal opportunity employer committed to diversity, inclusion, and creating a supportive environment for all.

If you require any adjustments during the recruitment process or simply want to learn more about joining our family, please reach out to us at [email protected].

Person Specification

Qualifications

Essential

• GMC Registered General Practitioner, on the GP Specialty Register, and on the Performers List.

Experience

Essential

• Significant experience working as a GP, with a genuine interest in clinical leadership and service improvement, as well as experience of, or a strong interest in, clinical governance, audit, quality improvement and patient safety.
• Excellent communication and interpersonal skills, with the ability to build positive relationships across a multidisciplinary team.

Desirable

• A collaborative approach, with the ability to mentor, support and develop colleagues.
• Strong organisational skills and a high level of clinical accuracy and attention to detail.
• Strong digital and clinical system literacy.
• A positive approach to change and service transformation.
• A commitment to the values and vision of OneMedical Group

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

OneMedicalGroup

Address

8 Dean St

Liskeard

PL14 4AQ

United Kingdom

Employer's website

https://www.onemedicalgroup.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Main Duties and ResponsibilitiesOperational Management

• Support the Administration Manager in the day-to-day management of reception and administrative services, ensuring the smooth running of practice operations.
• Assist in monitoring service delivery standards and identifying opportunities for operational improvement.
• Support the management of patient access and appointment systems to maximise efficiency and patient satisfaction.
• Ensure administrative processes are carried out effectively and in accordance with practice policies and procedures.

• Assist with the supervision and support of reception and administrative staff.
• Participate in staff training, development, performance monitoring, and annual appraisal processes.
• Support workforce planning by assisting with staff rota preparation and ensuring appropriate staffing levels are maintained.
• Provide guidance and support to staff on operational procedures and best practice.

• Assist with the recruitment process, including preparing job advertisements, coordinating interviews, and supporting candidate selection.
• Support the induction and onboarding of new employees to ensure they are effectively integrated into the practice team.
• Maintain accurate personnel records and employment documentation.

• Support initiatives aimed at enhancing patient experience and improving access to services.
• Assist in the effective management of appointment systems and patient communications.
• Deal with patient enquiries, concerns, and complaints in a professional, courteous, and timely manner, ensuring lessons learned are implemented where appropriate.

• Assist in maintaining compliance with Care Quality Commission (CQC) standards, NHS contractual requirements, Information Governance regulations, and Health and Safety legislation.
• Support the review, development, and implementation of practice policies, procedures, and protocols.
• Assist with audits, monitoring activities, and compliance reporting.
• Promote a culture of continuous quality improvement and risk awareness.

• Produce reports and analyse practice performance data to support informed decision-making.
• Assist with service evaluations, audits, and quality improvement initiatives.
• Support operational projects designed to improve efficiency, patient outcomes, and service delivery.
• Monitor key performance indicators and contribute to action plans where improvements are required.

• Develop effective working relationships with clinical and non-clinical staff.
• Liaise with external organisations, including NHS bodies, contractors, and service providers when required.
• Attend meetings and contribute to discussions regarding service development and operational performance.
• Support effective communication throughout the practice.

• Maintain confidentiality and comply with Data Protection legislation and Information Governance requirements.
• Act in accordance with practice policies, NHS values, and professional standards.
• Undertake any other duties appropriate to the role as requested by the Administration Manager, Practice Manager, or Partners.

Person Specification

Qualifications

Essential

• GCSEs (or equivalent) including English and Mathematics at Grade C/4 or above.
• Evidence of continuous professional development (CPD).
• Proficient IT skills, including Microsoft Office applications.
• A good standard of written and verbal communication.

Desirable

• NVQ Level 3 or Level 4 in Business Administration, Management, or Customer Service.
• ILM Level 3 or Level 5 Certificate/Diploma in Leadership and Management.
• Certificate or Diploma in Primary Care Management.
• AMSPAR qualification (Association of Medical Secretaries, Practice Managers, Administrators and Receptionists).
• Qualification in Human Resources, Business Management, or Healthcare Administration.
• Prince2 Foundation or equivalent project management training.
• Health & Safety or Information Governance training certificates.

Experience

Essential

• Experience working in an NHS, primary care, or healthcare administration environment.
• Strong organisational and administrative skills.
• Experience supervising or supporting staff.
• Excellent communication and interpersonal skills.
• Competent IT skills, including Microsoft Office applications.
• Ability to analyse data and produce reports.
• Understanding of confidentiality, information governance, and patient service principles.

Desirable

• Experience in GP practice management or primary care.
• Knowledge of CQC regulations and NHS contractual requirements.
• Experience of rota management and workforce planning.
• Experience of recruitment and staff development.
• Qualification in management, business administration, or healthcare management.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

East Bank Medical Centre

Address

555 East Bank Road

Sheffield

S2 2AG

United Kingdom

Employer's website

https://www.eastbankmedicalcentre.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Clinical Lead Role Summary

The role will provide clinical leadership to the service including leading the team of GPwERs, developing community based pathways, setting clinical standards and ensuring we provide a high quality service meeting key performance indicators. The community service will be supported by UCLHs gynaecology service and CHPs senior leadership.

GPwER Role Summary

These roles are responsible for triaging appropriate patients into the service, providing clinical consultations covering common gynaecological conditions including abnormal bleeding, pelvic pain, PCOS, Endometriosis, Menopause, optimising medical management including offering advice and guidance to referring GPs.

In the UCLH waiting list project, clinics will be held at Caversham Group Practice. As the service develops, clinics may be held at additional sites.

Person Specification

Qualifications

Essential

• GP roles only for both positions

Desirable

• Knowledge or EMIS and EPIC desirable

Experience

Essential

• 1.From an experienced GPwER in gynaecology to be the Clinical Lead for the service and also undertake GPwER sessions. Experience as a clinical lead is essential but not necessarily in a womens health clinic, although desirable. The role offers up to two sessions a week, one session as Clinical Lead and one session as a GPwER. The remuneration for a clinical lead session is £15,500 pa and £12,500 pa (based on 46 weeks per annum).
• 2.From experienced GPwERs in gynaecology to provide one session a week in the first instance. Individuals are likely to have recent experience as a womens health lead in a practice or in a community gynaecology service. We are particularly looking for experience in non contraceptive IUS/coil fitting and menopause management.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Camden Health Partners Ltd

Address

St Pancras Hospital

St Pancras Way

London

NW1 0PE

United Kingdom