Job description

Job responsibilities

To be the first point of contact for the Consultant and his / her Medical Team. Dealing with enquiries from patients, carers and professionals and offer non clinical help and advice, and utilise experience and knowledge to identify when urgent action may be required by the Consultant or his / her Medical Team

To deal sensitively with patients, exercising empathy and recognising that they may sometimes be verbally aggressive. The post holder has direct contact with relatives and carers and needs to demonstrate tact and diplomacy if they are angry and to deal sensitively with them if they are upset or worried

Plan and organise clinics in order to meet fluctuations in capacity and demand, which involves patients being seen in the outpatient clinic or in the community.

Case notes of patients to be prepared in advance of clinic and to trace case notes form Medical Secretariat to the Consultant / Medical Team to ensure the efficient functioning of the centralised patient filing system.

To ensure that all necessary information is available to the Consultant and his / her Medical Team and the PA/Medical Secretariat by maintaining accurate and accessible records and files, including electronic and centralised patient filing systems and the Consultants personal filing system, and to manage an action tracking / bring forward system

Use the relevant systems to book new and follow up clinic appointments (this information is used by the Trust to produce statistics on waiting list deadlines). To access Pathology for results of investigations etc. and to accurately amend patient personal information

Provide timely and accurate typing from transcription software and manuscript of all patient related correspondence following patient reviews or because of multi-disciplinary meetings. This includes written correspondence with General Practitioners, involving the accurate transcription of detailed and sometimes complex medical information that may be of a sensitive nature. Letters may sometimes need to be sent out in the absence of medical oversight as a matter of urgency and to this end need to be accurate

Managing the flow of all correspondence involving dictation, email, audio typing, word processing, and filing, and to draft replies or sending standard responses to routine mail

Assisting the Consultants time management as well as his / her Medical Team through effective PA / secretarial diary management, including organisation of annual leave. This involves notifying other Consultants of the absence of a Consultant in order to ensure there is adequate medical cover. Consultant / Specialist Registrar on-call rotas and the setting up of clinics must also be taken into consideration, and copies of the on-call rota distributed to hospital switchboards and an in-patient unit as well as notifying them in a timely manner of any adjustments to the rota

Carry out searches and provide statistical information for the Consultant and his Medical Team

Contributing to the effective management of the PA/Medical Secretariat by assisting colleagues during their absence or with peaks of work etc. and by contributing ideas and suggestions to improve the effectiveness and image of the Medical Secretariat

Organise and facilitate meetings / training events etc. through the typing and distribution of agendas and papers, arranging dates, venues and refreshments if required, including minute taking

Adhere to all Trust policies, in particular, to act in accordance with the Data Protection Act and patient confidentiality, and the Freedom of Information Act and access to information

Work associated with the individual responsibilities of the Consultant this may be Clinical Lead, Programme Director, Research Supervisor for Specialist Registrars, Co-ordinator for medical student training

Monitor and maintain medical stationery stock

Actively participating in team meetings and discussions with colleagues and manager to make constructive suggestions as to how services could be improved within own work area, and implementing such changes with guidance from line manager

Acts in ways that; support equality and value diversity. Treat everyone with whom you come in contact, with dignity and respect & recognise and report behaviour that undermines equality and diversity

This role is not eligible for sponsorship as per the Governments UK VISA and Immigration Rules and Regulations. For moreinformationplease visithttps://www.gov.uk/browse/visas-immigration/work-visas

Person Specification

Qualifications

Essential

• City & Guilds Level 3 Diploma for Medical Secretaries or OCR/RSA Level 3 or equivalent

Experience

Essential

• Proven Medical Secretarial experience
• Previous experience of working in the NHS

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Gloucestershire Health and Care NHS Foundation Trust

Address

Charlton lane and Wotton Lawn Hospital

Horton Road Gloucester and Charlton Lane Cheltenham

Cheltenham and Gloucester

GL53 9DZ

United Kingdom

Employer's website

https://www.ghc.nhs.uk/who-we-are/jobs/ (Opens in a new tab)

Job description

Job responsibilities

The post holder will be a member of the trusts Booking & Contact Centre team reporting to the Booking t Centre Manager.

To manage the first appointment bookings for designated services, providing a professional, comprehensive and efficient service to the Trusts outpatient clinics based at City Road and its associated satellite units.

To manage all GP referrals through the e-Referral System.

To promote a positive image of the Trusts outpatient services through the provision of excellent customer service to patients, relatives/carers and external stakeholders, demonstrating a commitment to putting patient care first.

To ensure high standards of data entry and quality are achieved and sustained across all services, in both paper and electronic record-keeping.

To ensure adherence to the Trusts Access Policy at all times.

To work as part of a large administrative team and provide cross- cover as and when required.

Person Specification

Skills/abilities

Essential

• Ability to work within a team in a multi-disciplinary service, maintaining an excellent working relationship with staff at various levels.
• Excellent oral and written communication and interpersonal skills
• Ability to work independently and take responsibility for day to day workload
• Ability to work under pressure and to meet deadlines

Knowledge

Essential

• Proficient in the use of MS Office IT software packages (e.g. MS Excel, Word).
• Understanding 18 weeks Pathway .

Experience

Essential

• Administrative experience

Desirable

• Experience of working in a busy and demanding customer facing role

Education/Qualifications

Essential

• Educated to GCSE level (including English and Maths to GCSE A-C), or equivalent qualifications.

Desirable

• Evidence of continuing education and development

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Moorfields Eye Hospital NHS Foundation Trust

Address

Moorfields Eye Hospital

City Road

London

EC1V 2PD

United Kingdom

Employer's website

https://www.moorfields.nhs.uk/work-for-us (Opens in a new tab)

Job description

Job responsibilities

Duties and responsibilities

There may be queries with some requests, some may be acute. Training will be given to establish who to direct the query to.

Add medication from discharge letters and clinical letters to patients electronic record. Refer to the Practice Pharmacist when appropriate

To provide first point of contact for patients requesting repeat medication

Liaise with Community Pharmacists regarding vulnerable patients

The list is not exhaustive.

Working Relationships

To work as a flexible member of the team to ensure the smooth running of the practice, providing support to other team members when necessary

Equality & Diversity

The post holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legalisation

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues

Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights

Personal/Professional Development

The post holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development

Taking responsibility for own development, learning, performance and demonstrating skills and activities to others who are undertaking similar work

Training may need to be undertaken outside of normal practice hours, and off site

Quality

The post holder will strive to maintain quality within the practice, and will:

Alert other team members to issues of quality and risk

Assess own performance and take accountability for own actions, either directly or under supervision

Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance

Work effectively with individuals in other agencies to meet patients needs

Effectively manage own time, workload and resources

Communication

The post holder should recognize the importance of effective communication within the team and will strive to:

Communicate effectively with other team members

Communicate effectively with patients and carers

Confidentiality

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately

In the performance of the duties outlined in this job description, the post holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential

Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Health & Safety

All employees are subject to the requirements of the health & safety at work act. The post holder is required to ensure, as an employee, that his/her work methods do not endanger other people or themselves.

The post holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice health & safety policy, to include:

Using personal security systems within the workplace according to practice guidelines

Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks

Making effective use of training to update knowledge and skills

Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards

Reporting potential risks identified

General terms and conditions

All employees are employed on an initial assessment basis

All employees must comply with the practices opportunities policy, and must not discriminate on the grounds of race, colour, ethnic or national grounds, sex, marital status, disability or any other grounds that cannot be shown to be justifiable

This job description may be reviewed in the light of changed service needs and developments. Any changes will be fully discussed with the post holder. The post holder may be required to carry out other duties appropriate to the grade of the post

Person Specification

Qualifications

Essential

• BTEC National Diploma in pharmaceutical science.
• NVQ/SVQ level 3 in pharmacy services.

Desirable

• National Certificate in pharmaceutical science.
• CPPE Primary care pharmacy education pathway

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Kiltearn Medical Centre

Address

Church View Primary Care Centre

Off Beam Street

Nantwich

Cheshire

CW5 5NX

United Kingdom

Employer's website

https://www.kiltearnmedicalcentre.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

A session for a SGP is 4 hours and 10 minutes in duration and will include the following components:

Approximately 3.5 hours of patient contact per session which may include face to face appointments, home visits and telephone appointments. All surgeries operate a 10 minute appointment system for face to face routine consultations and 5 minute appointments for telephone contact and urgent appointments.

40 minutes per session is dedicated to administration to include correspondence, blood results, repeat prescriptions, reports and QoF, in accordance with the needs of the patients. This list is not intended to be exhaustive but is representative of usual administration.

SGPs in MMP are expected to be on call on a local surgery rota basis. When undertaking on call duties, the surgery management team will make adjustments to the usual duties on that day accordingly. The same will apply when undertaking telephone triage during sessions.

Surgery start and finish times are to be locally agreed with SGPs and surgery management.

This job plan may require a review in accordance with changes to the needs of the organisation or its patients from time-to-time

Person Specification

Qualifications

Essential

• a 5-year degree in medicine, recognised by the General Medical Council. a 2-year foundation course of general training. a 3-year specialist training course in general practice. Experience of working within a nursing team Experience of dealing with vulnerable patients

Desirable

• Experience of working in primary care Experience of working in a GP practice Disclosure and Barring Service Check

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Midlands Medical Partnership

Address

Erdington Medical Centre

103 Wood End Road

Erdington

Birmingham

B24 8NT

United Kingdom

Employer's website

http://www.mmpmedical.com/ (Opens in a new tab)

Job description

Job responsibilities

You will be required to attend the daily multi- disciplinary Labour ward round each morning.

You will act as a point of contact for the Theatre areas and Outpatient departments at Princess Anne Hospital.

In recent years a number of new treatments have become available for management of gynaecological conditions (endometriosis/ fibroids) and also non- hormonal treatments for management of menopause.

You will support the Lead Pharmacist in writing formulary applications and shared care guidelines for ongoing GP prescribing of these new medications.

You will be the Pharmacy representative at the Women and Newborn risk monthly meeting chaired by a consultant Obstetrician.

You will act as a role model and mentor for the rotational band 6 pharmacists that rotate through the area. This includes induction to the wards, mid- rotation and end of rotation assessments and support to ensure their objectives are met.

As part of the gynaecology nurse's mandatory training you will deliver a training session on medicines management.

The ideal candidate would be enthusiastic about working in Women's Health and ensuring safe and high quality care is delivered to every patient.

They must enjoy working as part of a multi-disciplinary team and must enjoy a patient facing role as ward work is an essential part of this role.

Training and development of junior and trainee pharmacists is also an integral part of this role alongside teaching on nurse mandatory training days.

For an overview of the position, please refer to the attached Job Description and Person Specification document. This includes a detailed breakdown of the key responsibilities, role expectations, and the qualifications we are looking for.

Person Specification

Qualifications, knowledge and experience

Essential

• Masters Degree in Pharmacy
• GPhC registration
• Sound knowledge of a surgical or medical speciality acquired working within a suitable specialty
• Meets Foundation framework/ GLF competencies
• Audit and evaluative work
• Sound understanding of healthcare priorities and political agendas
• Experience of teaching and tutoring

Desirable

• Postgraduate diploma in clinical pharmacy or equivalent experience
• MRPharmS or equivalent
• Working towards RPS Advanced Core portfolio submission
• Training in medicines information
• Preparation of prescribing guidelines

Trust Values and Behaviours

Essential

• Patients First
• Always Improving
• Working Together

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

University Hospital Southampton NHS Trust

Address

CS Pharmacy Clinical

Tremona Road

Southampton

SO16 6YD

United Kingdom

Employer's website

https://www.uhs.nhs.uk/home.aspx (Opens in a new tab)

Job description

Job responsibilities

To provide efficient audio, copy typing & word processing in accordance with practice policies & systems; this includes letters, reports, etc: in an accurate and efficient manner.

To receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications, taking & dealing with appropriate messages.

All relative information from outside agencies to be kept up to date & filed, including contact numbers, addresses etc.

Update templates relative to either patient or hospital referral or recall.

To assist in gathering statistics and information when required.

To provide adequate cover for members of the secretarial team during periods of annual leave and sickness.

Managing patient records, ensuring they are accurate up to date and securely stored.

Ensure documents are scanned and actioned withing a timely manner.

To initiate the referral via the ERS service, inform & send patients the necessary information, assisting the patient if they have problems.

Processing insurance and private work, ME Referrals and SARS requests

Any other duties appropriate to the role

Person Specification

Qualifications

Essential

• Education to GCSE level, NVQ level 2 (or equivalent)
• Computer literate Knowledge of clinical databases including SystmOne Ability to use Microsoft Office programs (Word & Excel)

Desirable

• Administrative qualification

Experience

Essential

• Experience of working with healthcare professionals
• Experience working in an environment with direct patient contact Experience in a GP Practice or Health Care Organisation

Personal Qualities

Essential

• Good communication skills, in person and over the telephone Possessing sensitivity, tact and diplomacy
• Self-motivated with a high degree of personal integrity
• Ability to maintain strict confidentiality & able to work under pressure

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Coastal Partnership

Address

Beechcroft Surgery

23 Beechcroft

New Costessey

Norfolk

NR5 0RS

United Kingdom

Employer's website

https://www.coastaldoctors.co.uk (Opens in a new tab)

Job description

Job responsibilities

Job Purpose

• The Infant Feeding Lead plays a key role in the delivery of the infant feeding strategy for Nottingham City, ensuring high quality, evidence based breastfeeding support for families.
• To work across Nottingham City as part of The Childrens Public Health 0-19 Nursing Service. Supporting delivery of breastfeeding and infant nutrition interventions as part of the Healthy Child Programme for babies, children and families.
• Helping families achieve their breastfeeding goals.
• Act as an expert practitioner, role model and specialist resource.
• Provide a visible presence delivering clinical leadership and supervision to staff supporting breastfeeding families.
• Overseeing delivery of breastfeeding clinics/groups providing face to face or virtual care.
• Liaising with lead professionals and specialist services, such as infant feeding cafe and tongue-tie services where necessary.
• In partnership with the Health Visitor caseload holders you will responsible and accountable for managing an assigned caseload, delivering breastfeeding packages of care to families with the most complex breastfeeding issues.
• Support the improvement of breastfeeding initiation and continuation rates in Nottingham City.
• To work collegiately with other key partners to ensure the delivery of high-quality childrens services throughout Nottingham City.
• Deliver training to staff supporting the Nottingham City Infant feeding, Breastfeeding and Nutrition strategies.
• Ensuring UNICEF baby friendly standards underpin training, policy and practice.
• Your practice must adhere to clinical guidelines, policies, and Standard Operating Procedures (SOP) both on a local and national level and you must demonstrate Nottingham CityCare Partnership CIC values and behaviours in all you do.

Dimensions

• The Infant Feeding Lead will be responsible for:
• Staff supervision, including aspects of human resource policy and procedure.
• Confident autonomous practitioner.
• Financial management, to work in a cost-effective manner.
• Work in partnership to join up and enhance services delivered through transformed family hubs in the local authority area, ensuring all parents and carers can access the support they need when they need it.

• Work effectively with a wide range of diverse families to identify their breastfeeding needs, contributing to a reduction in inequalities in health outcomes for babies, children and families.

• Support service improvement by leading and/or participating in corporate and local work programmes, projects, workshops, or other initiatives; and supporting the implementation of new working practices.

• Maintain own registration, mandatory and role specific training.
• Core service hours are 8.30am to 5pm, Monday to Friday excluding bank holidays.

Key Responsibilities

Quality and performance

• To work within professional code of conduct.
• Actively working as a member of the integrated Childrens Public Health 0-19 Nursing Service to provide high quality, consistent care to service users.
• Develop therapeutic working relationships with families, requiring in-depth mental attention and concentration for extended periods.
• Assessment, planning, implementation, and analytic evaluation of holistic care linked to programmes of care.
• Use high level interpersonal and communication skills to provide and receive complex and often clinically related, highly sensitive information.
• Use strengths based, solution focused strategies and motivational interviewing skills to enable families to develop behavior change strategies.
• Be responsible for and able to assess and interpret complex written and verbal referrals/reports.
• Demonstrate effective management and leadership skills.
• Clinically tirage, prioritise and allocate infant feeding packages of care to members of the skill mix team.
• Act as a Clinical Leader and play an active role in ensuring that staff understand the CQC standards and KLOEs and what individual team members do to help achieve those standards.
• Providing consultation to the Childrens Public Health 0-19 Nursing Service on identified babies/ infants and families and advising on appropriate care or referral.
• In partnership with Clinical Service Managers and Clinical Educators support the supervision, training and development of Nottingham CityCare Partnership staff, staff in partner organisations and students.
• Drive forward and achieve business objectives, service improvement strategies and statutory requirements.
• To actively engage in the reflective supervision process, to ensure that expertise in clinical methods is developed and maintained and that the service offered is high quality.
• To use evidence-based programmes, materials, and methods, in a range of settings to give children the best start in life.
• Work with partners, for example Early Help teams, Family Hubs, GPs, Midwives and Social Care, where families have ongoing needs requiring multi agency support.
• Actively engage and work with fathers and other members of the extended family to achieve positive outcomes for children and families.

• Support the use of electronic communication for sharing ideas, content, information and messages. Digital media may include text messages, emails, internet based messaging services and web chats.
• Actively contribute to maintenance and security of equipment.
• Contribute to the promotion and uptake of enhanced offers/incentive schemes to children and families e.g. imagination library, Healthy Start.
• Contribute to activities aimed at increasing service efficiencies and reducing environmental impact i.e. reduced printing and signposting to alternative resources.
• Support the Nottingham CityCare volunteering policy in recruitment, training, and supervision of Breastfeeding Peer Support volunteers.
• Undertake any other duties which may be reasonably required within the remit of the role.
• Professional
• Work in accordance with Nottingham City Local Safeguarding Childrens Board procedures.
• Provide and receive routine information, orally, in writing or electronically in line with Nottingham CityCare policy and abiding by legal requirements.
• Ensure clear, accurate and up to date recording of information on electronic record keeping systems, eg SystmOne, as per local record keeping policy.
• Complete all appropriate records/documents in a clear, accurate and timely way, participating in reporting processes as necessary.
• Ensure robust communication systems exist between key stakeholders including, general practice, education, social care, public health, and voluntary services.
• Keep up-to-date with, interpreting and critically evaluating current literature.
• Lead on the development and review of clinically relevant policy and standard operating procedures.
• To observe the World Health Organisation International code of marketing breast milk substitutes and promotes the code within Nottingham CityCare Partnership.
• Seek and act upon feedback from service users via organisational mechanisms.
• To participate in the appraisal process of and development of own objectives.
• Participate in safeguarding supervision, organisational and team meetings as required.
• Identify and report risk as per organisational policy.
• Stock and resource procurement, management and distribution.
• Responding to complaints or concerns effectively and quickly in line with organisational policy.
• Contribute to effective working in a changing environment as services develop, and to undertake any other duties that may reasonably be required within the remit of the role.
• Maintain accurate diary in accordance with lone working policy and adhere to mobile working guidance.
• At all times ensure that own actions support and promote equality, diversity and the rights of patients, the public and colleagues within the health care environment.
• To conduct yourself in a professional manner at all times during the undertaking of your work.
• To dress in accordance with Nottingham CityCare Partnership policies.

Person Specification

Skills & Attributes

Essential

• Understanding of confidentiality and GDPR
• Able to manage strong emotions, sensitive issues and undertake courageous conversations.
• Working in a skill mix team
• Computer literate, use of computers and programmes (read excel spreadsheets etc), to competently to be able to record in a persons confidential health record, create reports, collect data, use email, write letters etc.

Desirable

• Group facilitation skills
• Knowledge of the Healthy Child Programme
• Understanding of the Family Hub and Best Start Programme

Experience

Essential

• Experience working in a healthcare setting.
• Experience supporting breastfeeding families with complex issues
• Evidence of working with diverse or disadvantaged communities.
• Use of record keeping systems for personal identifiable information.
• Experience of working in partnership with key partners to safeguard children, young people, and vulnerable adults.
• Experience of supporting training and development of staff and students

Desirable

• Experience of working as an Infant Feeding Lead or Lactation Consultant
• Extensive specialist infant feeding knowledge
• Working in Childrens Public Health 0-19 Nursing Service
• Working in Infant Nutrition services/teams
• Developing policy and procedure to support breastfeeding and/or infant nutrition.
• SystmOne user
• Experience of participating in and delivering clinical supervision.

Qualifications

Essential

• Registered Nurse or Midwife
• Safeguarding Children and Adults training

Desirable

• Further education in Infant Feeding
• UNICEF BFI breast feeding and building relationship course
• UNICEF BFI train the trainer
• Teaching experience and/or qualification
• Management/leadership experience or training
• Mentor /supervisor training
• Behaviour change and Motivational Interviewing knowledge and skills
• Evidence of ongoing professional development eg Association of Breastfeeding Mothers training

Additional Criteria

Essential

• Ability to be flexible over both working hours, and working at other sites, as and when required to meet the needs of the service
• Full driving licence, access to a vehicle and ability to travel between locations

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Nottingham CityCare Partnership CIC

Address

Old Basford Health Centre/Citywide

1 Bailey Street

NOTTINGHAM

NG6 0HD

United Kingdom

Employer's website

https://www.nottinghamcitycare.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please see the job description and person specification attached to this job advert for full details on the role.

Person Specification

Qualifications

Essential

• Level 2 in Business Administration or Customer Service or equivalent knowledge and experience
• Word processing to OCR 2 standard International Computer Driving License (ICDL) or able to demonstrate appropriate level of skill

Knowledge

Essential

• Knowledge of a range of routine administration procedures
• Knowledge of Microsoft Word

Desirable

• Knowledge of other Microsoft packages

Experience

Essential

• Previous experience of working in an office environment and carrying out general officer procedures

Desirable

• Experience of SystmOne functions
• Previous NHS experience
• Previous experience of working with general public

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

City Health Care Partnership CIC

Address

The Quays Medical Centre

Wilberforce Health Centre

Hull

HU1 3SA

United Kingdom

Employer's website

https://www.chcpcic.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

• Work primarily within the Frailty Same Day Emergency Care (SDEC) unit as the central hub of the frailty pathway, delivering high-quality, patient-centred care to older adults presenting with frailty.
• Support and interface with the Emergency Department, ambulatory care, acute medical wards, and Geriatric Medicine services, ensuring seamless patient flow into and out of Frailty SDEC.
• Undertake and lead Comprehensive Geriatric Assessment (CGA), including assessment of physical, cognitive, functional, and social needs.
• Provide rapid assessment and management of patients referred to SDEC, initiating appropriate investigations and treatment plans.
• Develop and implement proactive management plans aimed at avoiding unnecessary hospital admissions and facilitating same-day care where appropriate.
• Coordinate safe and timely discharge from SDEC, liaising closely with the Frailty Virtual Ward, Urgent Community Response (UCR), primary care, and community services to ensure continuity of care.
• Proactively identify and stream appropriate patients from the Emergency Department and acute wards to the Frailty SDEC service.
• Manage common frailty syndromes, including falls, delirium, reduced mobility, and polypharmacy.
• Liaise with Consultant Geriatricians and the multidisciplinary team, including nursing, therapy, and allied health professionals, to deliver coordinated care.
• Work collaboratively with specialty teams and diagnostic services to optimise patient care, including arranging urgent investigations.
• Maintain oversight of patient flow within SDEC, supporting prioritisation and queue management alongside senior nursing staff.
• Review investigation results in a timely manner and arrange appropriate follow-up via outpatient, community, or virtual ward pathways.
• Participate in multidisciplinary team (MDT) meetings to support clinical decision-making, discharge planning, and service development.
• Contribute to the ongoing development and expansion of the Frailty SDEC model, including evolving links with virtual ward and community services.
• Ensure clinical care is evidence-based and support dissemination of best practice across the frailty pathway.

Person Specification

Education / Qualifications

Essential

• oMBBS or equivalent medical qualification
• oFull GMC registration with licence to practice
• oCompletion of Foundation Programme (or equivalent)

Desirable

• oMRCP (Part 1 or above) / MRCGP or equivalent
• oALS/ACLS or equivalent (or willingness within 6 months
• oPostgraduate qualification in medical education (e.g. PGCert)

Knowledge & Experience

Essential

• oMinimum 2 years NHS experience, including Foundation competencies or equivalent
• oExperience in Emergency Medicine, General Practice, Acute Medicine, or Geriatric Medicine
• oExperience in assessment and management of acute medical patients
• oSound clinical knowledge and ability to apply this in practice
• oExperience of teaching or supporting learners in a clinical environment
• oBasic IT skills

Desirable

• oExperience working in Geriatric Medicine or frailty services
• oExperience in undergraduate medical education Wider clinical experience across specialties
• oExperience of audit, research, or quality improvement

Skills & Abilities

Essential

• oCompetent in clinical assessment, history taking, and examination
• oAbility to prioritise and manage workload effectively
• oExcellent communication and interpersonal skills
• oAbility to work independently and within a multidisciplinary team
• oSound clinical judgement and awareness of limitations
• oLeadership and organisational skills
• oProblem-solving ability and flexible approach to work

Desirable

• oPresentation and teaching skills
• oEvidence of leadership in clinical or educational settings
• oKnowledge of audit and governance processes

Personal Qualities / Attitudes

Essential

• oCommitment to delivering high-quality, holistic, patient-centred care
• oCompassionate, professional, and reliable approach
• oAbility to work effectively under pressure
• oCommitment to continuous professional development
• oAbility to establish good working relationships within a multidisciplinary team
• oInterest in Geriatric Medicine, Acute Medicine, or Medical Education
• oCommitment to audit and quality improvement activity

Desirable

• oClear motivation towards a career in Internal Medicine, Geriatrics, or General Practice
• oInterest in pursuing MRCP and further postgraduate training

Other Requirements

Essential

• oAbility to work within Trust policies and clinical governance frameworks
• oWillingness to participate in rota including weekend working
• oUnderstanding of NHS systems and values
• oAbility to contribute to service development and innovation

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

University Hospitals Plymouth NHS Trust

Address

Derriford Hospital

Derriford Road

Plymouth

PL6 8DH

United Kingdom

Employer's website

https://www.plymouthhospitals.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Role Requirements

The applicant must be independently competent in:

Mammography reporting

Breast and axillary US

US- and stereotactic-guided breast biopsy

Pre-operative lesion localisation.

They should be capable to act as a Responsible Assessor in the breast screening assessment clinic as described within the current NHSBSP guidelines, and to lead a symptomatic 1-stop breast clinic imaging service. Competence in breast tomosynthesis reporting and breast MRI reporting would be desirable. VAB/VAE experience and knowledge of Contrast Enhanced Mammography would also be an asset.

The successful candidate will be expected to share in the support of the Breast MDT meetings with Consultant colleagues. Competence in cross-sectional reporting (especially CT) and an ability to discuss staging and other required imaging at the Breast MDT would be desirable.

Training is integral to the department, with a generous study leave entitlement (financial and time), and a commitment to the clinical supervision and training of Radiology Registrars, Breast Imaging Fellows and Advanced Practice/Consultant Radiographers. We would welcome an interest in contributing to the formal teaching of Medical Students and of Radiology Registrars at the Academy. Ambition to be a named Clinical and/or Educational Supervisor would be supported but is not required.

University Hospitals Plymouth NHS Trust is one of the NHS partners of the Plymouth University Peninsula Schools of Medicine and Dentistry. However, medical students are currently only rarely attached to the department. We would welcome someone with an interest in expanding the range of week-long attachments to the department by developing so called study units. The Medical School has very close links with the Trust, and so opportunities to teach in the Life Sciences modules, to become an Associate Lecturer, to assist with case-based learning etc. are regularly advertised by the medical school. The school runs a Problem Based Learning system and has a very good reputation for the quality of its graduates.

The Service Line would support any research interests of the Consultant in conjunction with the Trust Lead for R & D. All Consultants are expected to actively participate in the departments audit and clinical governance program.

Managerial and Leadership

Management

• To be a positive role model for the MDT
• Find time to always support colleagues
• Contribute to the leadership team, help to develop the service and identify and facilitate quality improvements
• Find workable, efficient, safe, quality, sustainable solutions to challenges as they arise
• To provide medical information for the development of systems appropriate for Trust/service needs
• To participate in departmental Consultant and senior staff meetings
• Liaise with lead nurses and medical colleagues
• To attend and deliver regional and national meetings as necessary
• To undertake all work in accordance with Trust procedures and operating policies.

Teamwork

• To embody and promote the ethos of integrated team working in your practice at all times
• To communicate with respect and professionalism with all members of the multi-disciplinary team
• To work within the framework of team decisions
• To show initiative, enthusiasm, flexibility and a sense of humour
• To take a whole systems approach to working with the wider health community

Managerial/Organisational Relationships

The post-holder will be managerially responsible to the Service Line Clinical Director for Breast Services, and professionally responsible to the Medical Director.

The post-holder will be required to comply with all Trust Policies, notably in relation to job planning, appraisal and leave, in line with Departmental and Trust objectives.

Key Working Relationships

The post holders will interact with the Consultant Radiologists and Radiology Trainees, Radiographic and clerical staff in the Breast Unit and will have close clinical involvement with the breast surgery and breast oncology clinical teams in the hospital, and with General Practitioners.

Person Specification

Full GMC registration

Essential

• Full GMC registration licence

Fellowship Royal College of Radiologists

Essential

• Fellowship Royal College of Radiologists (or equivalent).Fellowship Royal College of Radiologists (or equivalent). CCT in radiology and entry on Specialist Register (or expected within 6 months of interview). Breast subspecialist training to RCR standards with screen reading experience.

Relevant NHS experience

Desirable

• Relevant NHS experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

University Hospitals Plymouth NHS Trust

Address

The Primrose Breast care centre

University Hospitals Plymouth

Plymouth

PL6 8DH

United Kingdom

Employer's website

https://www.plymouthhospitals.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

For full details of the duties and criteria for the role please refer to the job description and person specification attached.

Person Specification

Qualifications

Essential

• Educated to academic Level 2
• (e.g. GCSE Grade A-C, NVQ2, OCR/RSA2, City and Guilds 2) in a Business Administration-related subject, otherwise
• Considerable recent NHS administrative experience and will be expected to undertake the relevant level 2 qualification on appointment to post.
• I understand that I will be asked to provide original certificates to verify my qualifications at point of offer.

Additional Criteria

Essential

• Able to cope under pressure.
• I understand the Trust is unable to provide sponsorship to work for this role, and employment on a time limited visa doesn't guarantee sponsorship at point of expiry.

Desirable

• Willingness to undertake further training.

Skills and Abilities

Essential

• Ability to challenge poor behaviour.
• Role modelling good behaviour that supports teamworking.
• A positive attitude and able to act on feedback.
• Ability to praise and be supportive to others.
• Ability to communicate effectively and clearly in English in both written and verbal formats.
• Standard IT skills.

Desirable

• Knowledge of Community Neighbourhood team set up.

Experience

Essential

• Recent, relevant experience in an Administrative/Secretarial/ Reception Role.

Desirable

• NHS administrative experience.
• Experience of using NHS IT systems (EMIS, BIRO, Aero, ICE).

Knowledge

Essential

• Understanding of the Data Protection Act.

Desirable

• Understanding of the NHS Code of Confidentiality.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Herefordshire and Worcestershire Health and Care NHS Trust

Address

Gemini House

Stouport Road

Kidderminster

Worcestershire

DY11 7QL

United Kingdom

Employer's website

https://www.hacw.nhs.uk/careers (Opens in a new tab)

Job description

Job responsibilities

Please attached the job description and person specification for further information on the job role.

Person Specification

Qualifications

Essential

• Please attached the job description and person specification for further information on the job role.

Employer details

Employer name

N3i Limited

Address

N3I

Aura Innovation Centre

Bridgehead Business Park

Hull

HU13 0GD

United Kingdom

Employer's website

https://www.n3i.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Main Tasks and Responsibilities:

The duties and responsibilities to be undertaken by members of the practice navigation team may include any or all of the items in the following information. Duties may be varied from time to time under the direction of the practice management, dependant on current and evolving practice workload and staffing levels:

• Book appointments ensuring that enough information is recorded for clinician to follow, using the navigation protocols provided.
• To act as first point of contact for patients and visitors.
• Have a thorough knowledge of the practice and all policies and protocols relative to the role.

• Answering general enquires, explaining surgery procedures. Demonstrating up to date awareness of the various range of services the practice/community provides.

• Advise patients of relevant charges for private ( non-General Medical Services) services, accept payment and issue receipts for same.
• Deal with patient request for registration as per the practice protocol, explaining practice arrangements and formal requirements.

• Process patients E Consult information and action accordingly.
• To respond effectively to any accessibility needs of patients and visitors.

• Dealing with all the surgery post

• Maintaining confidentiality and data security at all times.

• Be fully conversant with the Practice computer system (currently EMIS) including Microsoft Office and NHS Mail.

• To follow opening and closing procedures

• Keeping the reception area, notice boards and leaflet dispensers tidy and free from obstruction and clutter.

Support patients to use the self-testing station.

• Attend training sessions and participate in team meetings.

Person Specification

Qualifications

Desirable

• NVQ level 2 or above in customer service

Experience

Essential

• Experience of working in a public reception environment
• Experience of dealing with public/ patients
• commitment to personal and professional development
• Experience dealing with enquiries over the telephone
• customer service skills
• IT skills

Desirable

• Experience of medical reception work in primary care
• Familiar with medical terminology
• experience in working in general practice

Knowledge and skills

Essential

• enthusiastic
• quick learner
• ability to work as part of an integrated multi skilled team
• positive and helpful communication skills to all patients and visitors
• ability to work under pressure remaining calm and resilient

Desirable

• Additional Languages, in particular Somali, Arabic and Polish

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Wellspring Surgery

Address

Beam Street

Bristol

BS5 9QY

United Kingdom

Employer's website

https://wellspringsurgerybristol.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The following are the core responsibilities of the post holder however, there may be on occasion, a requirement to carry out other tasks.

Duties and Responsibilities

The post holder must be able to undertake all aspects of front-office reception and back-office administration functions. Duties may vary according to workload and staffing levels and will be carried out under the direction of the management team.

Reception & Patient-Facing Duties

• Provide cover at reception during practice hours, including handovers at shift changes and covering staff leave or sickness.
• Receive, assist and care navigate patients appropriately, either in person or by telephone.
• Telephone calls are answered promptly in line with the practice protocol
• Make external calls on behalf of the practice to patients or external agencies
• Manage the appointments system, including triage and booking, amending, and cancelling appointments.
• Organise requests for home visits and appropriate paperwork
• Handle difficult / distressed patients with tact and diplomacy
• Advise patients with regards to the practices complaints procedure
• Ensure the patients details are up to date e.g. correct telephone number
• Handle patient enquiries and signpost appropriately to clinicians or external services.
• Chaperone clinicians when requested in line with the practice chaperone policy
• Maintain a tidy and welcoming reception area, including displays and noticeboards.
• Register new patients and process patient deductions.
• Provide clear communication and guidance to patients in line with current practice policies.

Administrative Duties

• Ensure administrative tasks are completed in a timely manner.
• Manage incoming and outgoing mail, both paper and electronic.
• Process and action clinical documents via Docman, including coding and patient recalls.
• Process repeat prescriptions in line with practice protocols.
• Maintain accurate and up-to-date patient records, including data entry, locating records and re-filing
• Order and monitor office and clinical supplies, including stationery.
• Provide support to the clinical and administrative teams (filing, scanning, photocopying, data input).
• Liaise with EMIS / ICB IT Helpdesk when required.
• Requests from colleagues are responded to willingly
• Understand the need for continued training and self-development. Participating in any training programme implemented by the practice.
• Be aware of security measures within the practice to always ensure patient and staff security.

Person Specification

Qualifications

Essential

• GCSE educated.
• Good timekeeping and punctuality.
• Empathy, compassion and acceptance of others' beliefs and cultures is non-negotiable.
• Excellent Customer Service experience.
• Computer literate in all Office 365 (Teams / Excel / Word etc)
• Good Listening skills and attention to detail and accuracy.
• Professional verbal and written communication skills are essential.
• Excellent command of spoken and written English.
• Able to demonstrate flexibility and adaptability in a changing environment.
• Able to work constructively with internal and external parties to resolve issues.
• Ability to work under pressure while maintaining a positive professional attitude.
• Ability to work as part of the team.
• Able to multi-task and prioritise.

Desirable

• Experience working in a GP Practice preferred.
• Experience of using EMIS Web preferred.
• Understanding of additional languages advantageous.
• Knowledge of medical terminology.

Confidentiality, Professional Conduct and Workplace Safety

Essential

• You will be expected to always maintain the highest standards of confidentiality, in line with practice policies and legal requirements. This applies to information about patients, colleagues, and the business operations of the practice.
• Confidential information must only be shared with authorised personnel and within the bounds of applicable data protection policies.
• Employment Acts and Codes of Practice
• Comply with employment legislation and codes of good practice
• Health & Safety
• In accordance with the Health & Safety At Work Act 1974 and other supplementary legislation required to take reasonable care to avoid injury during the course of work and co-operate with the practice and others in meeting statutory requirements.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Florence House Medical Practice

Address

1344 Ashton Old Road

Manchester

M11 1JG

United Kingdom

Employer's website

https://www.florencehousesurgery.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please view the attached Job Description and Person Specification for full details regarding this post.

When completing your application form, please ensure that you clearly demonstrate how you meet the role criteria.

Person Specification

Other Requirements

Essential

• Disclosure and Barring Service (DBS) Check.
• Maintaining confidentiality at all times.

Desirable

• Full UK driving licence.

Experience

Essential

• 1 years' experience in a Customer Service/Reception Environment.

Desirable

• Previous experience of team working.
• Previous NHS experience.
• Experience of using SystmOne (or similar).

Skills

Essential

• Excellent communication skills, face to face and on the telephone including the ability to deal appropriately with difficult communication situations.
• Good interpersonal and organisational skills.
• Ability to translate information and details accurately both verbally and written.
• Understanding acceptance and adherence to a strict code of confidentiality.
• Confidence to use own judgement, based on resourcefulness and local knowledge in response to patient queries.
• A good working knowledge of Microsoft Office products and the ability to use email/internet.

Qualifications

Essential

• Education to GCSE level or equivalent.
• GCSE Mathematics and English (C or above).

Desirable

• NVQ level 2 in Customer Service/Reception environment.

Personal Qualities

Essential

• Ability to maintain confidentiality.
• Able to cope well under pressure.
• Polite and friendly.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Lister House Surgery

Address

207 St Thomas Road

Pear Tree

Derby

DE23 8RJ

United Kingdom

Employer's website

https://www.listerhousesurgery.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

As a GP you will respond to medical problems presented by patients including diagnosis, investigation, treatment and referral as appropriate in line with guidelines and pathways. Including prescribing for patients, regularly review medications and monitor repeat prescriptions.

You will;

Provide medical leadership and expert advice, regarding medical and primary care issues to the wider healthcare team; engaging with the Practice Plus Group wellbeing approach

Deliver effective patient care developing high levels of communication with patients; identifying and utilising evidence based best practice through benchmarking and clinical guidelines. Undertaking appropriate clinical audit to improve clinical outcomes

Inspire and develop positive collaborative working relationships across the multidisciplinary team; working with the wider team to ensure effective clinical governance is incorporated into day to day practice

Promote multidisciplinary discussions around complex case management, ensuring systems and processes in place for managing results, letters, and tasks. Undertake clinical risk assessments and implement management strategies for risks

Share and disseminate acquired knowledge with all team members through development sessions and clinical governance meetings or clinical case reviews

Person Specification

Qualifications

Essential

• Please click apply to view the job description and person specification.

Desirable

• Please click apply to view the job description and person specification.

Experience

Essential

• Please click apply to view the job description and person specification.

Desirable

• Please click apply to view the job description and person specification.

Additional Criteria

Essential

• Please click apply to view the job description and person specification.

Desirable

• Please click apply to view the job description and person specification.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Practice Plus Group - Health in Justice

Address

160 Du Cane Road

London

London

W12 0AN

United Kingdom

Employer's website

https://practiceplushij.com/ (Opens in a new tab)