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Deputy Manager
Leesbrook Surgery
Inner London, Greater London
GBP 15 - 18 per year
GP/General Practitioner
Job summary To support the Practice Manager and GP Partners in the effective day-to-day management of the GP practice, ensuring the delivery of safe, efficient…
1 month(s) ago
Deputy Manager
Leesbrook Surgery
Inner London, Greater London
GBP 15 - 18 per year
GP/General Practitioner
Job summary To support the Practice Manager and GP Partners in the effective day-to-day management of the GP practice, ensuring the delivery of safe, efficient…
1 month(s) ago
Patient Advisor
Whaddon Healthcare
Inner London, Greater London
GP/General Practitioner
Job summary The Patient Advisor acts as the first point of contact for patients, providing a courteous, efficient, and empathetic service at all times.
1 month(s) ago
Patient Advisor
Whaddon Healthcare
Inner London, Greater London
GP/General Practitioner
Job summary The Patient Advisor acts as the first point of contact for patients, providing a courteous, efficient, and empathetic service at all times.
1 month(s) ago
Community Nurse
Livewell Southwest
Inner London, Greater London
GBP 39,959 - 48,117 per year
GP/General Practitioner
Job summary 22.5 hours per week. The Community Nurse is responsible for assessing, planning, coordinating, and reviewing a caseload of adults with learning dis…
1 month(s) ago
Community Nurse
Livewell Southwest
Inner London, Greater London
GBP 39,959 - 48,117 per year
GP/General Practitioner
Job summary 22.5 hours per week. The Community Nurse is responsible for assessing, planning, coordinating, and reviewing a caseload of adults with learning dis…
1 month(s) ago
Support Worker
Cygnet Health Care
Inner London, Greater London
GBP 13 per year
GP/General Practitioner
Job summary We are looking for a confident Support Worker with a passion for delivering outstanding care.
1 month(s) ago
Support Worker
Cygnet Health Care
Inner London, Greater London
GBP 13 per year
GP/General Practitioner
Job summary We are looking for a confident Support Worker with a passion for delivering outstanding care.
1 month(s) ago
Support Worker
Cygnet Health Care
Inner London, Greater London
GBP 13 per year
GP/General Practitioner
Job summary We are looking for confident Support Workers with a passion for delivering outstanding care.
1 month(s) ago
Support Worker
Cygnet Health Care
Inner London, Greater London
GBP 13 per year
GP/General Practitioner
Job summary We are looking for confident Support Workers with a passion for delivering outstanding care.
1 month(s) ago
Clinical Pharmacist
Sussex Primary Care
Inner London, Greater London
GBP 29 per year
GP/General Practitioner
Job summary You will work with a multi-disciplinary team including doctors, nurses, paramedics and other roles.
1 month(s) ago
Clinical Pharmacist
Sussex Primary Care
Inner London, Greater London
GBP 29 per year
GP/General Practitioner
Job summary You will work with a multi-disciplinary team including doctors, nurses, paramedics and other roles.
1 month(s) ago
Female Support Worker
Cygnet Health Care
Inner London, Greater London
GBP 13 per year
GP/General Practitioner
Job summary We are looking for Female Support Workers with a passion for delivering outstanding care.
1 month(s) ago
Female Support Worker
Cygnet Health Care
Inner London, Greater London
GBP 13 per year
GP/General Practitioner
Job summary We are looking for Female Support Workers with a passion for delivering outstanding care.
1 month(s) ago
Pharmacy Technician
Intelligent Prescribing Solutions Ltd
Inner London, Greater London
GP/General Practitioner
Job summary Intelligent Prescribing Solutions Ltd are looking to recruit a full time Pharmacy Technician.
1 month(s) ago
Pharmacy Technician
Intelligent Prescribing Solutions Ltd
Inner London, Greater London
GP/General Practitioner
Job summary Intelligent Prescribing Solutions Ltd are looking to recruit a full time Pharmacy Technician.
1 month(s) ago
Family Health Worker
Livewell Southwest
Inner London, Greater London
GBP 25,760 - 27,476 per year
GP/General Practitioner
Job summary 37.5 hours per week. The Family Health Worker will work within the Plymouth Public Health Nursing Team; which includes Health Visitors, School Nurs…
1 month(s) ago
Family Health Worker
Livewell Southwest
Inner London, Greater London
GBP 25,760 - 27,476 per year
GP/General Practitioner
Job summary 37.5 hours per week. The Family Health Worker will work within the Plymouth Public Health Nursing Team; which includes Health Visitors, School Nurs…
1 month(s) ago
Secretary
GP Practice in Wales
Inner London, Greater London
GBP 23,646 - 24,237 per year
GP/General Practitioner
Job summary Part time/Job Share Vacancy 14-16 hours per week We are looking for a motivated Secretary with admin and clerical experience as well as typing skil…
1 month(s) ago
Secretary
GP Practice in Wales
Inner London, Greater London
GBP 23,646 - 24,237 per year
GP/General Practitioner
Job summary Part time/Job Share Vacancy 14-16 hours per week We are looking for a motivated Secretary with admin and clerical experience as well as typing skil…
1 month(s) ago
Rota Co-ordinator
St George's Medical Centre
Cambridgeshire (county), East of England
GBP 13 - 14 per year
GP/General Practitioner
Job summary The Rota Coordinator is responsible for the accurate and efficient management and implementation of clinical rotas for all clinicians working withi…
1 month(s) ago
Rota Co-ordinator
St George's Medical Centre
Cambridgeshire (county), East of England
GBP 13 - 14 per year
GP/General Practitioner
Job summary The Rota Coordinator is responsible for the accurate and efficient management and implementation of clinical rotas for all clinicians working withi…
1 month(s) ago
Advanced Clinical Practitioner Digital Rectoscopy
Primary Care Sheffield
Inner London, Greater London
GBP 53,713 per year
GP/General Practitioner
Job summary This is an exciting opportunity to take a role as a key professional shaping a patient focused service, leading changes that will revolutionise how…
1 month(s) ago
Advanced Clinical Practitioner Digital Rectoscopy
Primary Care Sheffield
Inner London, Greater London
GBP 53,713 per year
GP/General Practitioner
Job summary This is an exciting opportunity to take a role as a key professional shaping a patient focused service, leading changes that will revolutionise how…
1 month(s) ago
Phone Hub Team Lead
Beacon Medical Group
Inner London, Greater London
GBP 13 per year
GP/General Practitioner
Job summary An exciting opportunity has arisen for an experienced Team Lead to join the Beacon Medical group phone hub team.
1 month(s) ago
Phone Hub Team Lead
Beacon Medical Group
Inner London, Greater London
GBP 13 per year
GP/General Practitioner
Job summary An exciting opportunity has arisen for an experienced Team Lead to join the Beacon Medical group phone hub team.
1 month(s) ago
Consultant Psychiatrist in Working Age Adult Psychiatry
Tees Esk and Wear Valleys NHS Foundation Trust
Inner London, Greater London
GBP 113,565 - 150,569 per year
GP/General Practitioner
Job summary The post has arisen due to the current post holder leaving the role.
1 month(s) ago
Consultant Psychiatrist in Working Age Adult Psychiatry
Tees Esk and Wear Valleys NHS Foundation Trust
Inner London, Greater London
GBP 113,565 - 150,569 per year
GP/General Practitioner
Job summary The post has arisen due to the current post holder leaving the role.
1 month(s) ago
Salaried GP - Maternity Cover
Winscombe and Banwell Family Practice
Inner London, Greater London
GP/General Practitioner
Job summary Join a team that genuinely looks out for each other.
1 month(s) ago
Salaried GP - Maternity Cover
Winscombe and Banwell Family Practice
Inner London, Greater London
GP/General Practitioner
Job summary Join a team that genuinely looks out for each other.
1 month(s) ago
Community Staff Nurse - Health Visitor
Somerset County Council
Inner London, Greater London
GBP 25,658 - 31,234 per year
GP/General Practitioner
Job summary Youll work as a member of the Health Visiting Service within a designated locality.
1 month(s) ago
Community Staff Nurse - Health Visitor
Somerset County Council
Inner London, Greater London
GBP 25,658 - 31,234 per year
GP/General Practitioner
Job summary Youll work as a member of the Health Visiting Service within a designated locality.
1 month(s) ago
Social Prescriber/Health & Wellbeing coach
Issa Medical Centre
Inner London, Greater London
GP/General Practitioner
Job summary This is a blended role, both elements of social prescribing and health & wellbeing coach are required.
1 month(s) ago
Social Prescriber/Health & Wellbeing coach
Issa Medical Centre
Inner London, Greater London
GP/General Practitioner
Job summary This is a blended role, both elements of social prescribing and health & wellbeing coach are required.
1 month(s) ago
Salaried General Practitioner (GP)
Strayside Health
Inner London, Greater London
GBP 11,456 per year
GP/General Practitioner
Job summary An exciting opportunity has arisen for a GP to join our team to cover 5 to 7 sessions per week in a friendly, dynamic, and forward-thinking, single…
1 month(s) ago
Salaried General Practitioner (GP)
Strayside Health
Inner London, Greater London
GBP 11,456 per year
GP/General Practitioner
Job summary An exciting opportunity has arisen for a GP to join our team to cover 5 to 7 sessions per week in a friendly, dynamic, and forward-thinking, single…
1 month(s) ago
Bank Community Diabetes Specialist Nurse
East Coast Community Healthcare CIC
Inner London, Greater London
GBP 49,387 - 56,515 per year
GP/General Practitioner
Job summary We are recruiting a Bank Band 7 Community Diabetes Specialist Nurse to work within East Coast Community Healthcare Specialist Diabetes Nursing Team.
1 month(s) ago
Bank Community Diabetes Specialist Nurse
East Coast Community Healthcare CIC
Inner London, Greater London
GBP 49,387 - 56,515 per year
GP/General Practitioner
Job summary We are recruiting a Bank Band 7 Community Diabetes Specialist Nurse to work within East Coast Community Healthcare Specialist Diabetes Nursing Team.
1 month(s) ago
Server and Storage Engineer
Sherwood Forest Hospitals NHS Foundation Trust
Inner London, Greater London
GBP 39,959 - 48,117 per year
GP/General Practitioner
Job summary An exciting opportunity has arisen within the Server and Storage Team for two highly skilled engineers.
1 month(s) ago
Server and Storage Engineer
Sherwood Forest Hospitals NHS Foundation Trust
Inner London, Greater London
GBP 39,959 - 48,117 per year
GP/General Practitioner
Job summary An exciting opportunity has arisen within the Server and Storage Team for two highly skilled engineers.
1 month(s) ago
Practice Nurse
Rope Green Medical Centre
Inner London, Greater London
GP/General Practitioner
Job summary We are looking to recruit an enthusiastic and committed Practice Nurse with the desire to deliver a high quality of care and to continue the develo…
1 month(s) ago
Practice Nurse
Rope Green Medical Centre
Inner London, Greater London
GP/General Practitioner
Job summary We are looking to recruit an enthusiastic and committed Practice Nurse with the desire to deliver a high quality of care and to continue the develo…
1 month(s) ago
Salaried GP
Beacon Medical Group
Inner London, Greater London
GBP 231 per year
GP/General Practitioner
Job summary We are looking for an enthusiastic and highly motivated General Practitioner to join our growing salaried GP Team.
1 month(s) ago
Salaried GP
Beacon Medical Group
Inner London, Greater London
GBP 231 per year
GP/General Practitioner
Job summary We are looking for an enthusiastic and highly motivated General Practitioner to join our growing salaried GP Team.
1 month(s) ago
Operations and Compliance Lead
Mortimer Medical Practice
Inner London, Greater London
GBP 31,833 - 33,916 per year
GP/General Practitioner
Job summary We are looking for an Operations & Compliance Lead to join our Leadership Team and play an important role in ensuring our practice remains safe, co…
1 month(s) ago
Operations and Compliance Lead
Mortimer Medical Practice
Inner London, Greater London
GBP 31,833 - 33,916 per year
GP/General Practitioner
Job summary We are looking for an Operations & Compliance Lead to join our Leadership Team and play an important role in ensuring our practice remains safe, co…
1 month(s) ago
People Manager
Wigan and Leigh Hospice
Inner London, Greater London
GBP 49,387 - 56,515 per year
GP/General Practitioner
Job summary Role: People Manager Hours: 37 hours per week Contract: Permanent Salary: £49,387 £56,515 per annum (progression across a 4-point scale) Closing da…
1 month(s) ago
People Manager
Wigan and Leigh Hospice
Inner London, Greater London
GBP 49,387 - 56,515 per year
GP/General Practitioner
Job summary Role: People Manager Hours: 37 hours per week Contract: Permanent Salary: £49,387 £56,515 per annum (progression across a 4-point scale) Closing da…
1 month(s) ago
General Practitioner - Bellevue Surgery
GP Practice in Wales
Inner London, Greater London
GP/General Practitioner
Job summary To take clinical responsibility for registered patients and maintain appropriate records of treatment given and NHS services provided.
1 month(s) ago
General Practitioner - Bellevue Surgery
GP Practice in Wales
Inner London, Greater London
GP/General Practitioner
Job summary To take clinical responsibility for registered patients and maintain appropriate records of treatment given and NHS services provided.
1 month(s) ago
Posted 1 month(s) ago
Reference: A2194-26-0005
Job summary
To support the Practice Manager and GP Partners in the effective day-to-day management of the GP practice, ensuring the delivery of safe, efficient, patient-centred services.
The Deputy Practice Manager will provide operational leadership across the practice, support staff management and development, assist with governance and compliance, and deputise for the Practice Manager when required.
Main duties of the job
Key Responsibilities:
About us
We are a friendly, forward-thinking and well-established GP surgery providing high-quality, patient-centred care to approximately 9,500 registered patients.
The practice is led by four GP Partners, supported by an experienced Practice Manager, Office Manager and Administration Manager. Our clinical team includes three, salaried GPs, four Practice Nurses, one Healthcare Assistant (HCA), one Phlebotomist, one Advanced Nurse Practitioner (ANP) and one Matron, working closely together to provide a comprehensive range of services to our patients.
Our reception and administrative teams work closely together and support one another to ensure the practice runs smoothly and patients receive a welcoming and professional service. We value good communication, teamwork and a willingness to help each other, particularly during busy periods.
As a practice, we are committed to high standards of patient care, continuous improvement and staff development. We encourage our team to contribute ideas, take ownership of their roles and work collaboratively across clinical and non-clinical services.
We are looking for a Deputy Practice Manager who will complement our existing management team, provide strong operational support and contribute positively to our already collaborative and supportive working environment.
Details
Date posted
26 August 2026
Pay scheme
Other
Salary
£15 to £18 an hour
Contract
Fixed term
Duration
12 months
Working pattern
Part-time
Reference number
A2194-26-0005
Job locations
Mellor Street
Lees
Oldham
OL4 3DG
United Kingdom
Job description
Job responsibilities
Deputy Practice Manager GP Surgery
Hours: 30 hours per week (0.8 FTE)Reports to: Practice Manager / GP Partners
About the PracticeWe are a friendly, well-established GP surgery caring for approximately 9,500 patients. Our team includes four GP Partners, Practice Manager, Office Manager, Administration Manager, four Practice Nurses, HCA, Phlebotomist, ANP and Matron. We pride ourselves on being a supportive, positive and collaborative practice where colleagues work together to provide high-quality, patient-centred care.
Job PurposeTo support the Practice Manager and GP Partners with the effective day-to-day management of the practice, ensuring efficient operations, excellent patient experience, good governance and a positive working environment. The postholder will deputise for the Practice Manager when required.
Key ResponsibilitiesSupport the day-to-day operational management of the practice and non-clinical services.
Provide leadership and support to reception and administrative teams.
Assist with recruitment, induction, rotas, appraisals, performance management and staff development.
Support CQC compliance, governance, risk management, policies and procedures.
Assist with complaints, significant events, incidents, audits and quality improvement.
Support GDPR, information governance, health and safety and mandatory training requirements.
Assist with QOF, Enhanced Services, vaccination programmes and other practice targets.
Monitor workloads, staffing and service capacity, identifying areas for improvement.
Promote excellent patient service and support the management of patient feedback and concerns.
Work closely with the PCN and external healthcare organisations.
Assist with premises, facilities, suppliers and contractors.
Contribute to practice meetings, business planning and implementation of agreed actions.
Promote a positive, respectful and supportive team culture.
Essential: Experience in a management or supervisory role; excellent organisational, communication and IT skills; ability to lead and support staff; ability to prioritise and work under pressure; commitment to confidentiality, patient care and continuous improvement.
Desirable: GP practice/NHS experience; knowledge of CQC, QOF, Enhanced Services, PCNs and primary care governance; HR and quality improvement experience.
The successful candidate will be proactive, approachable, organised and committed to working collaboratively as part of our friendly practice team.
Job description
Job responsibilities
Deputy Practice Manager GP Surgery
Hours: 30 hours per week (0.8 FTE)Reports to: Practice Manager / GP Partners
About the PracticeWe are a friendly, well-established GP surgery caring for approximately 9,500 patients. Our team includes four GP Partners, Practice Manager, Office Manager, Administration Manager, four Practice Nurses, HCA, Phlebotomist, ANP and Matron. We pride ourselves on being a supportive, positive and collaborative practice where colleagues work together to provide high-quality, patient-centred care.
Job PurposeTo support the Practice Manager and GP Partners with the effective day-to-day management of the practice, ensuring efficient operations, excellent patient experience, good governance and a positive working environment. The postholder will deputise for the Practice Manager when required.
Key ResponsibilitiesSupport the day-to-day operational management of the practice and non-clinical services.
Provide leadership and support to reception and administrative teams.
Assist with recruitment, induction, rotas, appraisals, performance management and staff development.
Support CQC compliance, governance, risk management, policies and procedures.
Assist with complaints, significant events, incidents, audits and quality improvement.
Support GDPR, information governance, health and safety and mandatory training requirements.
Assist with QOF, Enhanced Services, vaccination programmes and other practice targets.
Monitor workloads, staffing and service capacity, identifying areas for improvement.
Promote excellent patient service and support the management of patient feedback and concerns.
Work closely with the PCN and external healthcare organisations.
Assist with premises, facilities, suppliers and contractors.
Contribute to practice meetings, business planning and implementation of agreed actions.
Promote a positive, respectful and supportive team culture.
Essential: Experience in a management or supervisory role; excellent organisational, communication and IT skills; ability to lead and support staff; ability to prioritise and work under pressure; commitment to confidentiality, patient care and continuous improvement.
Desirable: GP practice/NHS experience; knowledge of CQC, QOF, Enhanced Services, PCNs and primary care governance; HR and quality improvement experience.
The successful candidate will be proactive, approachable, organised and committed to working collaboratively as part of our friendly practice team.
Person Specification
Qualifications
Essential
- AMSPAR accreditation
Experience
Essential
- Experience in a management, supervisory or senior administrative role. Experience of working in a busy, team-focused environment.
- Ability to lead, motivate and support staff. Experience of managing workloads, prioritising tasks and dealing with day-to-day operational issues.
- Good understanding of confidentiality, GDPR, information governance and health & safety.
- Highly organised with excellent time-management skills and the ability to manage competing priorities.
- Competent IT skills, including Microsoft Office and the ability to learn and use practice systems.
- Able to identify problems, assess risks and implement practical solutions using initiative.
- Positive, approachable and supportive team member who values collaboration and mutual support.
- Professional, reliable, flexible, approachable and able to remain calm under pressure. Patient-focused and committed to high standards of service.
- Commitment to equality, diversity, confidentiality, patient safety and continuous improvement.
Desirable
- Previous experience within a GP practice, NHS or primary care setting. Experience of managing reception/administrative teams.
- Experience of recruitment, appraisals, performance management and staff development.
- Knowledge of CQC requirements, QOF, Enhanced Services, PCN working and primary care governance.
- Experience of managing complaints and difficult or challenging situations.
- Experience of coordinating audits, meetings, projects or service improvement programmes.
- Experience using GP clinical and administrative systems.
- Experience of leading quality improvement or change projects.
- Experience of working across multidisciplinary or PCN teams.
- Relevant management or healthcare qualification.
- Evidence of ongoing professional development.
Person Specification
Qualifications
Essential
- AMSPAR accreditation
Experience
Essential
- Experience in a management, supervisory or senior administrative role. Experience of working in a busy, team-focused environment.
- Ability to lead, motivate and support staff. Experience of managing workloads, prioritising tasks and dealing with day-to-day operational issues.
- Good understanding of confidentiality, GDPR, information governance and health & safety.
- Highly organised with excellent time-management skills and the ability to manage competing priorities.
- Competent IT skills, including Microsoft Office and the ability to learn and use practice systems.
- Able to identify problems, assess risks and implement practical solutions using initiative.
- Positive, approachable and supportive team member who values collaboration and mutual support.
- Professional, reliable, flexible, approachable and able to remain calm under pressure. Patient-focused and committed to high standards of service.
- Commitment to equality, diversity, confidentiality, patient safety and continuous improvement.
Desirable
- Previous experience within a GP practice, NHS or primary care setting. Experience of managing reception/administrative teams.
- Experience of recruitment, appraisals, performance management and staff development.
- Knowledge of CQC requirements, QOF, Enhanced Services, PCN working and primary care governance.
- Experience of managing complaints and difficult or challenging situations.
- Experience of coordinating audits, meetings, projects or service improvement programmes.
- Experience using GP clinical and administrative systems.
- Experience of leading quality improvement or change projects.
- Experience of working across multidisciplinary or PCN teams.
- Relevant management or healthcare qualification.
- Evidence of ongoing professional development.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Leesbrook Surgery
Address
Mellor Street
Lees
Oldham
OL4 3DG
United Kingdom
Employer's website
Employer details
Employer name
Leesbrook Surgery
Address
Mellor Street
Lees
Oldham
OL4 3DG
United Kingdom
Employer's website
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Posted 1 month(s) ago
Reference: A2500-26-0016
Job summary
The Patient Advisor acts as the first point of contact for patients, providing a courteous, efficient, and empathetic service at all times. The role supports the wider practice team to ensure that patients receive high-quality, safe, and accessible care.
Main duties of the job
The post-holder will welcome and assist patients, manage enquiries, operate telephony, and triage systems, complete key administrative tasks, and contribute to the smooth day-to-day running of the practice.
About us
Whaddon Healthcare is an innovative, well established CQC rated Outstanding GP Practice which also provides a range of specialist Community Services including Cardiology, Respiratory, Gynaecology and BLMK Long Covid Service.
We work over two purpose-built sites in Bletchley with a list size of 21,500 and growing.
You will be working with a large and friendly team.
Details
Date posted
26 August 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Part-time
Reference number
A2500-26-0016
Job locations
25 Witham court
Tweed drive
Bletchley
Milton Keynes
MK3 7QU
United Kingdom
Water Eaton Health Centre
Fern Grove
Bletchley
MILTON KEYNES
MK2 3HN
United Kingdom
Job description
Job responsibilities
1. Receiving and Directing Patients
Receive and direct patients on arrival at the reception desk in a friendly and courteous manner, ensuring their requirements are met professionally and efficiently.
Provide help to patients with general enquiries, and assist them to make appointments, using the online appointment system.
Receive, record, and accurately pass on messages via email or the clinical system.
Answer telephone calls promptly in a polite and professional directing callers as appropriate.
Provide clear information about practice procedures, appointment systems, and accessing services.
Advise patients on approximate waiting times and of any unexpected delays.
Book patient transport when the patient is unable to do so.
Book interpreters for patients when needed.
To take in fees from patients where applicable and issue receipts.
To give patients any forms / referral letters that are waiting for collection checking ID.
Receive and appropriately escalate patient concerns or complaints while maintaining empathy and professionalism.
2. Operation of Telephone and Triage System (SystmConnect)
Answer incoming calls and make outgoing calls as required.
Assist patients via the patient triage system.
Ensure phones are answered promptly monitoring the incoming calls.
Ensure that system is operational at the beginning of each day.
3. Administrative Duties
Register new patients, ensuring accurate data entry onto the clinical system.
Update patient contact details and ensure records remain accurate.
To post outgoing letters at the end of each shift.
To undertake photocopying as needed, including photocopying patients notes when required.
Call patients for recall and data collection purposes and correctly record data in patients medical record.
Ensuring that there is always a supply of the practice leaflet available at reception.
Make up registration packs (GMS1 & New Patient Health Check Form).
Complete tasks via SystmOne or relevant clinical/document systems.
Complete tasks assigned via reception clipboard.
Email referrals and support the referral process as requested by clinical team.
4. Patient Records
To assist with tagging of new patients medical records prior to summarisation.
Request missing medical records from patient services when required.
To assist with the scanning of patient related documents during busy periods.
5. Start and End of Day Procedures
Prepare the reception area for opening, ensuring systems and spaces are ready for patient arrival.
Keep reception and waiting areas clean, tidy, and presentable throughout the day.
Update staff room allocation boards for the following day.
Secure practice premises at closing, ensuring all doors, windows, and lights are safely managed.
6. General TasksAlways maintain strict confidentiality.
Chaperone support when requested.
Support colleagues and contribute to positive teamwork.
To attend team meetings when scheduled.
To participate in appraisals and PDP (Personal Development Plan) and team training opportunities.
Help cover colleagues duties during absence, increased workload, or operational needs.
Job description
Job responsibilities
1. Receiving and Directing Patients
Receive and direct patients on arrival at the reception desk in a friendly and courteous manner, ensuring their requirements are met professionally and efficiently.
Provide help to patients with general enquiries, and assist them to make appointments, using the online appointment system.
Receive, record, and accurately pass on messages via email or the clinical system.
Answer telephone calls promptly in a polite and professional directing callers as appropriate.
Provide clear information about practice procedures, appointment systems, and accessing services.
Advise patients on approximate waiting times and of any unexpected delays.
Book patient transport when the patient is unable to do so.
Book interpreters for patients when needed.
To take in fees from patients where applicable and issue receipts.
To give patients any forms / referral letters that are waiting for collection checking ID.
Receive and appropriately escalate patient concerns or complaints while maintaining empathy and professionalism.
2. Operation of Telephone and Triage System (SystmConnect)
Answer incoming calls and make outgoing calls as required.
Assist patients via the patient triage system.
Ensure phones are answered promptly monitoring the incoming calls.
Ensure that system is operational at the beginning of each day.
3. Administrative Duties
Register new patients, ensuring accurate data entry onto the clinical system.
Update patient contact details and ensure records remain accurate.
To post outgoing letters at the end of each shift.
To undertake photocopying as needed, including photocopying patients notes when required.
Call patients for recall and data collection purposes and correctly record data in patients medical record.
Ensuring that there is always a supply of the practice leaflet available at reception.
Make up registration packs (GMS1 & New Patient Health Check Form).
Complete tasks via SystmOne or relevant clinical/document systems.
Complete tasks assigned via reception clipboard.
Email referrals and support the referral process as requested by clinical team.
4. Patient Records
To assist with tagging of new patients medical records prior to summarisation.
Request missing medical records from patient services when required.
To assist with the scanning of patient related documents during busy periods.
5. Start and End of Day Procedures
Prepare the reception area for opening, ensuring systems and spaces are ready for patient arrival.
Keep reception and waiting areas clean, tidy, and presentable throughout the day.
Update staff room allocation boards for the following day.
Secure practice premises at closing, ensuring all doors, windows, and lights are safely managed.
6. General TasksAlways maintain strict confidentiality.
Chaperone support when requested.
Support colleagues and contribute to positive teamwork.
To attend team meetings when scheduled.
To participate in appraisals and PDP (Personal Development Plan) and team training opportunities.
Help cover colleagues duties during absence, increased workload, or operational needs.
Person Specification
Experience
Essential
- Excellent communication skills, both face-to-face and over the telephone.
- Previous reception, administrative or call centre experience.
- Experience working in a public-facing role.
Desirable
- Previous experience working within a GP Practice or healthcare organisation.
Qualifications
Essential
- Good standard of education (GCSE level or NVQ Level 2 or equivalent).
Desirable
- Full UK Driving Licence.
Person Specification
Experience
Essential
- Excellent communication skills, both face-to-face and over the telephone.
- Previous reception, administrative or call centre experience.
- Experience working in a public-facing role.
Desirable
- Previous experience working within a GP Practice or healthcare organisation.
Qualifications
Essential
- Good standard of education (GCSE level or NVQ Level 2 or equivalent).
Desirable
- Full UK Driving Licence.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Whaddon Healthcare
Address
25 Witham court
Tweed drive
Bletchley
Milton Keynes
MK3 7QU
United Kingdom
Employer's website
Employer details
Employer name
Whaddon Healthcare
Address
25 Witham court
Tweed drive
Bletchley
Milton Keynes
MK3 7QU
United Kingdom
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Posted 1 month(s) ago
Reference: B9832-2026-NM-10390-2
Job summary
22.5 hours per week.
The Community Nurse is responsible for assessing, planning, coordinating, and reviewing a caseload of adults with learning disabilities. They may have either or both physical and mental health complex care needs. This will include relationships with Primary and Secondary health care, as well as private and voluntary care agencies.
The Community Learning Disability Service covers Plymouth City offering a specialist service to Adults with a Learning Disability registered to a Plymouth GP surgery and comes under the City-Wide Locality Services.
The service is led by the Service Manager and 2 Group Managers and professional leads. We focus on Multi-Disciplinary/Professional led care. The team provides Consultant Psychiatry care alongside Psychology, Nursing (learning Disability and Mental Health), Speech and Language, Occupational Therapy, Dietician, Positive Behavioural Support, Health Education and Promotion, Primary Care Liaison Nurses and Community Support Workers.
Main duties of the job
To be responsible for providing clinical support whilst promoting the effective and efficient delivery of high-quality outcome focused service in a person-centred approach.
This is a generic community care role providing support and cover across Plymouth city localities.
To be responsible for providing clinical support whilst promoting the effective and efficient delivery of high-quality service to the LD population.
There is responsibility for participating in reviewing a persons eligibility for Continuing Healthcare funding and is responsible for making consistent and well-informed professional decisions about the determination of CHC funding, ensuring that the national framework is applied, and they adhere to all local policies and procedures.
This role may not be eligible for sponsorship under the Skilled Worker route; please refer to the Direct Gov website for more information with regards to eligibility.
Please note that Livewell may close the job advertisement earlier than the specified deadline if a high number of applications are submitted. Therefore, we recommend you submit your application at the earliest opportunity.
All Livewell staff are expected to be able and willing to work across a 7 day service.
About us
Livewell Southwest is an independent, award-winning social enterprise delivering integrated health and social care services across Plymouth, South Hams, and West Devon, with specialist services in parts of Devon and Cornwall. Our teams work in community hospitals, GP practices, sports centres, and health hubs.
As an organisation with a strong social conscience we are guided by our values,kindness, respect, inclusivity, ambition, responsibility, and collaboration. We focus on transforming services to ensure sustainability, while empowering staff and those we serve.
We involve the people we care for, along with their families and carers, in shaping the care they receive, striving to deliver the right care at the right time and place. Centering our work on individual needs helps people lead healthy, independent lives.
We prioritise employees' development, offering protected CPD time, training pathways, leadership programs, and funding for qualifications like the Care Certificate and Nurse Training Scholarships. Our induction and preceptorship programs ensure a smooth transition into our organisation.
Livewell Southwest values diversity and encourages applications from all sections of the community, including those with armed forces experience, lived experience of mental health, neuro-diverse conditions and learning disabilities. If you need assistance or reasonable adjustments during the application process, contact the Recruiting Manager listed in the job advert.
Details
Date posted
26 August 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£39,959 to £48,117 a year pro-rata
Contract
Permanent
Working pattern
Part-time, Job share, Flexible working
Reference number
B9832-2026-NM-10390-2
Job locations
Westbourne Unit
Beacon Park Road
Plymouth
PL2 2PQ
United Kingdom
Job description
Job responsibilities
Clinical Responsibilities
- Participating in the undertaking of health needs reviews and health assessments to identify needs and plan care accordingly.
- To identify, plan and manage risk of an individuals care needs, relating to physical health, behavioural and or mental health.
- To be responsible for assessing, planning and making recommendations for future care in partnership with patient, carer and multi-professional agencies including case conferences for reviewing the packages of care and care co-coordinating as appropriate.
- To liaise with Primary and Secondary care agencies to ensure better health outcomes for individuals.
- To work within the Mental Capacity Act and evidence best interest decision making.
- To maintain effective and appropriate communication networks with members of the multi-disciplinary team, the independent sector homes and all stakeholder agencies and organisations to ensure that the individual care needs can be met.
- To contribute to multi-disciplinary team specialist assessments.
- Ability to work as an autonomous practitioner, planning, prioritising and organising workload according to the needs of the service.
- To provide any relevant information and explanation to clients and carers at a level commensurate with their ability to understand using total communication.
- To provide evidence-based advice and guidance to care staff on the management of health needs to patients and signpost to other services.
- To act as a supervisor and/or assessor for students demonstrating high standards of practice and professional conduct.
- To undertake health promotion/education whenever possible to all adults with LD and also to contribute to planned health promotion activities.
- To work with all other agencies with regards to the safeguarding process.
Managerial Responsibilities
- To be responsible for coordinating reviews as per guidelines
- Prioritise caseload to meet competing demands
- To be aware of and abide by the LWSW policies, standards and Clinical Governance initiatives.
- Present confidentiality and be aware of the Data Protection Act, access to health records and consent for assessment process.
- Involvement in continual audit and review of services to determine quality.
- Maintain safe record-keeping and confidential practice, in line with LWSW and professional guidance and be aware of the Data Protection Act, access to health records and consent for assessment process.
- To ensure electronic record keeping policy is adhered to.
Professional Responsibilities
- To maintain a high professional standard of conduct at all times in accordance with NMC/ professional bodies code of professional conduct. Maintain an active status on NMC/ professional bodies register.
- To maintain own re-validation portfolio.
- Assume responsibility for own professional development and personal knowledge. Undertake and contribute to research where appropriate.
- Monitor own performance against agreed objectives through the process of appraisal and personal development plans and professional body regulations.
- Maintain professional expertise by arranging and attending meetings, study days and mandatory training and service training.
- Plan and participate in the supervision and provision of experience for all nurse learners and other personnel as appropriate.
- Participate in regular line management, caseload management and clinical supervision.
- To deliver appropriate training and subsequent support to other staff, students and outside agencies when required.
COMMUNICATIONS AND RELATIONSHIPS
- The post holder will be required to work within the MDT function of the CLDT and may need to be part of wider MDT groups relating to client need.
- The post holder will liaise between other health, social and educational services in assessing, planning and reviewing client care needs/service provision.
- The post holder will also work with other voluntary and secondary care providers.
PHYSICAL DEMANDS OF THE JOB
- Ability to frequently travel independently and in a timely manner between Livewell Southwest sites and community locations including areas not served by public transport.
- Use of keyboard and computer screen for assessments and record keeping daily.
Please see attached full Job Description and Person Specification
Job description
Job responsibilities
Clinical Responsibilities
- Participating in the undertaking of health needs reviews and health assessments to identify needs and plan care accordingly.
- To identify, plan and manage risk of an individuals care needs, relating to physical health, behavioural and or mental health.
- To be responsible for assessing, planning and making recommendations for future care in partnership with patient, carer and multi-professional agencies including case conferences for reviewing the packages of care and care co-coordinating as appropriate.
- To liaise with Primary and Secondary care agencies to ensure better health outcomes for individuals.
- To work within the Mental Capacity Act and evidence best interest decision making.
- To maintain effective and appropriate communication networks with members of the multi-disciplinary team, the independent sector homes and all stakeholder agencies and organisations to ensure that the individual care needs can be met.
- To contribute to multi-disciplinary team specialist assessments.
- Ability to work as an autonomous practitioner, planning, prioritising and organising workload according to the needs of the service.
- To provide any relevant information and explanation to clients and carers at a level commensurate with their ability to understand using total communication.
- To provide evidence-based advice and guidance to care staff on the management of health needs to patients and signpost to other services.
- To act as a supervisor and/or assessor for students demonstrating high standards of practice and professional conduct.
- To undertake health promotion/education whenever possible to all adults with LD and also to contribute to planned health promotion activities.
- To work with all other agencies with regards to the safeguarding process.
Managerial Responsibilities
- To be responsible for coordinating reviews as per guidelines
- Prioritise caseload to meet competing demands
- To be aware of and abide by the LWSW policies, standards and Clinical Governance initiatives.
- Present confidentiality and be aware of the Data Protection Act, access to health records and consent for assessment process.
- Involvement in continual audit and review of services to determine quality.
- Maintain safe record-keeping and confidential practice, in line with LWSW and professional guidance and be aware of the Data Protection Act, access to health records and consent for assessment process.
- To ensure electronic record keeping policy is adhered to.
Professional Responsibilities
- To maintain a high professional standard of conduct at all times in accordance with NMC/ professional bodies code of professional conduct. Maintain an active status on NMC/ professional bodies register.
- To maintain own re-validation portfolio.
- Assume responsibility for own professional development and personal knowledge. Undertake and contribute to research where appropriate.
- Monitor own performance against agreed objectives through the process of appraisal and personal development plans and professional body regulations.
- Maintain professional expertise by arranging and attending meetings, study days and mandatory training and service training.
- Plan and participate in the supervision and provision of experience for all nurse learners and other personnel as appropriate.
- Participate in regular line management, caseload management and clinical supervision.
- To deliver appropriate training and subsequent support to other staff, students and outside agencies when required.
COMMUNICATIONS AND RELATIONSHIPS
- The post holder will be required to work within the MDT function of the CLDT and may need to be part of wider MDT groups relating to client need.
- The post holder will liaise between other health, social and educational services in assessing, planning and reviewing client care needs/service provision.
- The post holder will also work with other voluntary and secondary care providers.
PHYSICAL DEMANDS OF THE JOB
- Ability to frequently travel independently and in a timely manner between Livewell Southwest sites and community locations including areas not served by public transport.
- Use of keyboard and computer screen for assessments and record keeping daily.
Please see attached full Job Description and Person Specification
Person Specification
Experience
Essential
- Working in multidisciplinary teams and across health and social care.
- Managing a complex caseload of individuals who pose a risk to themselves and society.
- Experience of working across organisational and inter-agency boundaries.
- Experience of working with people with learning disabilities / mental health issues whose behaviour poses a risk.
Desirable
- Experience in mentoring students.
- Working in close contact with ICB and local commissioners.
Knowledge
Essential
- Able to demonstrate understanding and competency in assessment, care planning and review.
- Good knowledge and understanding of the, Mental Capacity Act, Deprivation of Liberty and reasonable adjustments.
- A good understanding of the safeguarding adult and childrens processes and relevant issues.
- A knowledge of the Mental Health Act.
- Able to problem solve and be creative in care planning
- Knowledge of Continuing Healthcare Processs
Desirable
- Knowledge and understanding of Ministry of Justice restrictions/Forensic Mental Health.
Specific Skills
Essential
- Able to engage effectively in dialogue with individuals at all abilities effectively managing barriers to communication
- Ability to take positive risk and work proactively with clients who display behaviours of concern
- Excellent interpersonal skills
- Ability to prioritise against tight deadlines.
- Good negotiation skills
- Excellent organisational skills and team working.
- Able to present relevant information in a concise format.
- Able to write in plain, easy and understandable style
- Capacity to work with clinicians and staff at all levels to develop a shared vision of outcomes for individuals.
Qualifications
Essential
- Registered Nurse RNLD/RMN
- Relevant post registration experience.
- Evidence of continuing professional development.
- Evidence of managing a caseload of complex individuals.
Desirable
- Mentorship Certificate.
- Leadership qualification/knowledge.
Additional Requirements
Essential
- Ability to frequently travel independently and in a timely manner between Livewell Southwest sites and community locations including areas not served by public transport.
- The ability to be away from home overnight is an integral part of the role.
- Able to problem solve and be creative in care planning.
Person Specification
Experience
Essential
- Working in multidisciplinary teams and across health and social care.
- Managing a complex caseload of individuals who pose a risk to themselves and society.
- Experience of working across organisational and inter-agency boundaries.
- Experience of working with people with learning disabilities / mental health issues whose behaviour poses a risk.
Desirable
- Experience in mentoring students.
- Working in close contact with ICB and local commissioners.
Knowledge
Essential
- Able to demonstrate understanding and competency in assessment, care planning and review.
- Good knowledge and understanding of the, Mental Capacity Act, Deprivation of Liberty and reasonable adjustments.
- A good understanding of the safeguarding adult and childrens processes and relevant issues.
- A knowledge of the Mental Health Act.
- Able to problem solve and be creative in care planning
- Knowledge of Continuing Healthcare Processs
Desirable
- Knowledge and understanding of Ministry of Justice restrictions/Forensic Mental Health.
Specific Skills
Essential
- Able to engage effectively in dialogue with individuals at all abilities effectively managing barriers to communication
- Ability to take positive risk and work proactively with clients who display behaviours of concern
- Excellent interpersonal skills
- Ability to prioritise against tight deadlines.
- Good negotiation skills
- Excellent organisational skills and team working.
- Able to present relevant information in a concise format.
- Able to write in plain, easy and understandable style
- Capacity to work with clinicians and staff at all levels to develop a shared vision of outcomes for individuals.
Qualifications
Essential
- Registered Nurse RNLD/RMN
- Relevant post registration experience.
- Evidence of continuing professional development.
- Evidence of managing a caseload of complex individuals.
Desirable
- Mentorship Certificate.
- Leadership qualification/knowledge.
Additional Requirements
Essential
- Ability to frequently travel independently and in a timely manner between Livewell Southwest sites and community locations including areas not served by public transport.
- The ability to be away from home overnight is an integral part of the role.
- Able to problem solve and be creative in care planning.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Livewell Southwest
Address
Westbourne Unit
Beacon Park Road
Plymouth
PL2 2PQ
United Kingdom
Employer's website
https://www.livewellsouthwest.co.uk/ (Opens in a new tab)
Employer details
Employer name
Livewell Southwest
Address
Westbourne Unit
Beacon Park Road
Plymouth
PL2 2PQ
United Kingdom
Employer's website
https://www.livewellsouthwest.co.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 month(s) ago
Reference: VPE8935B43
Job summary
We are looking for a confident Support Worker with a passion for delivering outstanding care. You'll be working 42 hours a week (days/nights/alternate weekends), making a positive difference to the lives of the people in our care at Hope House.
Main duties of the job
At Cygnet, we support our people to grow their careers, gain new skills and keep stepping up. Apply now to enjoy excellent career prospects while reaping the rewards of making a difference to others every day.
About us
Cygnet Health Care was established in 1988. Since then we have developed a wide range of services for individuals with mental health needs, autism and learning disabilities within the UK. We have built a reputation for delivering pioneering services and outstanding outcomes for the people in our care. Our expert and highly dedicated care team of 10 000 employees empower 2864 individuals across 150 services to consistently make a positive difference to their lives, through service-user focused care and rehabilitation.
Details
Date posted
26 August 2026
Pay scheme
Other
Salary
£13.15 an hour
Contract
Permanent
Working pattern
Full-time
Reference number
VPE8935B43
Job locations
Hartlepool
TS26 9PW
United Kingdom
Job description
Job responsibilities
Helping others improve and turn their lives around there's no better feeling. Its what we do for thousands of people at more than 150 sites across the UK. Be a part of it.
We are looking for confident Support Workers with a passion for delivering outstanding care.
You'll be working 42 hours a week (days/nights/alternate weekends), making a positive difference to the lives of the people in our care at Hope House.
Hope House is a residential service providing outcome focused care for adults with a learning disability and associated complex needs who may have behaviours that challenge.
We encourage and enable the individuals we support to lead a full and happy life. We work with them to ensure they have more choice and control in their lives. We find out their strengths, abilities and preferences so that the care provided can be as person-centred and meaningful to each individual as possible.
At Cygnet, our perks go way beyond pension schemes and excellent professional development.
You'll also enjoy shopping, travel and leisure discounts as well as a range of healthcare and financial benefits to support you to be happy both in and out of work.
Apply now to enjoy excellent career prospects while reaping the rewards of making a difference to others every day.
Your day-to-day
Offer enhanced care with a flexible learning approach for all the people in our care
Provide guidance & encouragement through physical & emotional support
Learn ab out individuals specific needs & provide help in the most appropriate way
Assist with medical & welfare needs
Report on medical & welfare needs as required
Safeguard
Maintain a safe, clean environment for all
Why Cygnet? We'll offer you
13.15 per hour increasing to £13.45 per hour at 3 months and £13.70 per hour at 18 months
Flexible working with opportunity for overtime
Regular coaching & appraisal
Expert supervision & peer support
Employee discount savings & Cycle to Work scheme
24 hours free GP helpline
Discounted Gym membership
Free eye tests
On site benefits including free meals
Plus much more
You are
Genuinely driven with a desire to make a real difference in peoples lives
An excellent communicator & a good team player
Sensitive & intuitive with the energy required to provide a trusting, stimulating & varied environment
Passionate about empowering & supporting service user independence
Successful candidates will be required to undergo an enhanced DBS check.
Cygnet has been providing a national network of high-quality specialist mental health services for more than 30 years. In this role you'll have the chance to make a real impact on patients, service users & their families.
What next?
If you care about making a difference we want to talk to you.
Click the button to apply
Job description
Job responsibilities
Helping others improve and turn their lives around there's no better feeling. Its what we do for thousands of people at more than 150 sites across the UK. Be a part of it.
We are looking for confident Support Workers with a passion for delivering outstanding care.
You'll be working 42 hours a week (days/nights/alternate weekends), making a positive difference to the lives of the people in our care at Hope House.
Hope House is a residential service providing outcome focused care for adults with a learning disability and associated complex needs who may have behaviours that challenge.
We encourage and enable the individuals we support to lead a full and happy life. We work with them to ensure they have more choice and control in their lives. We find out their strengths, abilities and preferences so that the care provided can be as person-centred and meaningful to each individual as possible.
At Cygnet, our perks go way beyond pension schemes and excellent professional development.
You'll also enjoy shopping, travel and leisure discounts as well as a range of healthcare and financial benefits to support you to be happy both in and out of work.
Apply now to enjoy excellent career prospects while reaping the rewards of making a difference to others every day.
Your day-to-day
Offer enhanced care with a flexible learning approach for all the people in our care
Provide guidance & encouragement through physical & emotional support
Learn ab out individuals specific needs & provide help in the most appropriate way
Assist with medical & welfare needs
Report on medical & welfare needs as required
Safeguard
Maintain a safe, clean environment for all
Why Cygnet? We'll offer you
13.15 per hour increasing to £13.45 per hour at 3 months and £13.70 per hour at 18 months
Flexible working with opportunity for overtime
Regular coaching & appraisal
Expert supervision & peer support
Employee discount savings & Cycle to Work scheme
24 hours free GP helpline
Discounted Gym membership
Free eye tests
On site benefits including free meals
Plus much more
You are
Genuinely driven with a desire to make a real difference in peoples lives
An excellent communicator & a good team player
Sensitive & intuitive with the energy required to provide a trusting, stimulating & varied environment
Passionate about empowering & supporting service user independence
Successful candidates will be required to undergo an enhanced DBS check.
Cygnet has been providing a national network of high-quality specialist mental health services for more than 30 years. In this role you'll have the chance to make a real impact on patients, service users & their families.
What next?
If you care about making a difference we want to talk to you.
Click the button to apply
Person Specification
General Requirements
Essential
- Please refer to job description above
Desirable
- Please refer to job description above
Person Specification
General Requirements
Essential
- Please refer to job description above
Desirable
- Please refer to job description above
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Cygnet Health Care
Address
Hartlepool
TS26 9PW
United Kingdom
Employer's website
Employer details
Employer name
Cygnet Health Care
Address
Hartlepool
TS26 9PW
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 month(s) ago
Reference: VP35126E96
Job summary
We are looking for confident Support Workers with a passion for delivering outstanding care. You'll be working 42 hours a week (days/alternate weekends), making a positive difference to the lives of the people in our care at Broughton Lodge.
Main duties of the job
At Cygnet, we support our people to grow their careers, gain new skills and keep stepping up. Apply now to enjoy excellent career prospects while reaping the rewards of making a difference to others every day.
About us
Cygnet Health Care was established in 1988. Since then we have developed a wide range of services for individuals with mental health needs, autism and learning disabilities within the UK. We have built a reputation for delivering pioneering services and outstanding outcomes for the people in our care. Our expert and highly dedicated care team of 10 000 employees empower 2864 individuals across 150 services to consistently make a positive difference to their lives, through service-user focused care and rehabilitation.
Details
Date posted
26 August 2026
Pay scheme
Other
Salary
£13.15 an hour
Contract
Permanent
Working pattern
Full-time
Reference number
VP35126E96
Job locations
Macclesfield
SK11 0JG
United Kingdom
Job description
Job responsibilities
Helping others improve and turn their lives around there's no better feeling. Its what we do for thousands of people at more than 150 sites across the UK. Be a part of it.
Join Our Team as a Specialist Day Support Worker!
Are you a confident Support Worker driven by a passion for delivering exceptional care in a specialist enhanced support environment?
You'll work 42 hours a week (days only and alternate weekends), making a profound difference in the lives of adults with autism and learning disabilities at Broughton Lodge, a specialist enhanced residential service for individuals who may present challenging behaviours.
Shift Pattern: Days (8 am - 8 pm)
Week 1: 4 days on, 3 days off
Week 2: 3 days on, 4 days off
Why Choose Cygnet?
Beyond pension schemes and professional development, we provide perks that enhance your life inside and outside of work
Enjoy shopping, travel, and leisure discounts, along with healthcare and financial benefits
Join us for excellent career prospects and the satisfaction of making a daily difference
Your Responsibilities
Offer enhanced care with a flexible learning approach
Deliver specialist support interventions alongside a clinical team
Provide guidance and emotional support
Adapt help to individuals specific needs
Assist with medical and welfare needs
Report on medical and welfare needs as required
Safeguard the most vulnerable in society
Maintain a safe, clean environment for all
Why Cygnet? Well Offer You
£13.15 per hour increasing to £13.45 per hour at 3 months and £13.70 at 18 months
Opportunities for further learning via our excellent apprenticeship scheme
Flexible working with overtime options
Regular coaching and appraisal
Expert supervision and peer support
Employee discount savings and Cycle to Work scheme
24 hours GP helpline
Discounted Gym membership
NHS and blue light discount
Free eye tests
On site benefits including free meals
Plus much more
You Are
Genuinely driven to make a real difference
An excellent communicator and team player
Sensitive and intuitive, fostering trust and stimulation
Passionate about empowering and supporting service user independence
Eager to enhance your skills in a specialist enhanced care environment with a clear career progression plan
Ready to contribute to an open, transparent, and expressive staff culture where you lead your team
Successful candidates must undergo an enhanced DBS check.
Join Cygnet
Cygnet has been providing high-quality specialist mental health services for over 30 years. Here, you'll have the chance to make a real impact on patients, service users, and their families.
Ready to embark on a rewarding career journey while making a significant impact every day? Apply now and become a vital part of the Cygnet family.
What next?
If you care about making a difference we want to talk to you.
Click the button to apply
Job description
Job responsibilities
Helping others improve and turn their lives around there's no better feeling. Its what we do for thousands of people at more than 150 sites across the UK. Be a part of it.
Join Our Team as a Specialist Day Support Worker!
Are you a confident Support Worker driven by a passion for delivering exceptional care in a specialist enhanced support environment?
You'll work 42 hours a week (days only and alternate weekends), making a profound difference in the lives of adults with autism and learning disabilities at Broughton Lodge, a specialist enhanced residential service for individuals who may present challenging behaviours.
Shift Pattern: Days (8 am - 8 pm)
Week 1: 4 days on, 3 days off
Week 2: 3 days on, 4 days off
Why Choose Cygnet?
Beyond pension schemes and professional development, we provide perks that enhance your life inside and outside of work
Enjoy shopping, travel, and leisure discounts, along with healthcare and financial benefits
Join us for excellent career prospects and the satisfaction of making a daily difference
Your Responsibilities
Offer enhanced care with a flexible learning approach
Deliver specialist support interventions alongside a clinical team
Provide guidance and emotional support
Adapt help to individuals specific needs
Assist with medical and welfare needs
Report on medical and welfare needs as required
Safeguard the most vulnerable in society
Maintain a safe, clean environment for all
Why Cygnet? Well Offer You
£13.15 per hour increasing to £13.45 per hour at 3 months and £13.70 at 18 months
Opportunities for further learning via our excellent apprenticeship scheme
Flexible working with overtime options
Regular coaching and appraisal
Expert supervision and peer support
Employee discount savings and Cycle to Work scheme
24 hours GP helpline
Discounted Gym membership
NHS and blue light discount
Free eye tests
On site benefits including free meals
Plus much more
You Are
Genuinely driven to make a real difference
An excellent communicator and team player
Sensitive and intuitive, fostering trust and stimulation
Passionate about empowering and supporting service user independence
Eager to enhance your skills in a specialist enhanced care environment with a clear career progression plan
Ready to contribute to an open, transparent, and expressive staff culture where you lead your team
Successful candidates must undergo an enhanced DBS check.
Join Cygnet
Cygnet has been providing high-quality specialist mental health services for over 30 years. Here, you'll have the chance to make a real impact on patients, service users, and their families.
Ready to embark on a rewarding career journey while making a significant impact every day? Apply now and become a vital part of the Cygnet family.
What next?
If you care about making a difference we want to talk to you.
Click the button to apply
Person Specification
General Requirements
Essential
- Please refer to job description above
Desirable
- Please refer to job description above
Person Specification
General Requirements
Essential
- Please refer to job description above
Desirable
- Please refer to job description above
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Cygnet Health Care
Address
Macclesfield
SK11 0JG
United Kingdom
Employer's website
Employer details
Employer name
Cygnet Health Care
Address
Macclesfield
SK11 0JG
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 month(s) ago
Reference: U0087-26-0034
Job summary
You will work with a multi-disciplinary team including doctors, nurses, paramedics and other roles. Your role will be to lead on medication management including safe repeat prescribing for our patients. This includes overseeing Shared Care Agreements and High Risk Drug Monitoring, ensuring appropriate plans are in place for our patients and that they have access to the best possible care. You will also take a lead role in delivering CQC compliance and ensuring QOF achievement on specific indicators.
You will provide expertise in clinical pharmacy, medicines optimisation and promote safer prescribing practices. You will be part of team working alongside a pharmacist and two pharmacy technicians and a pharmacy administrator.
The main duties will include using your own clinical competencies as part of a multi-disciplinary team to provide face to face and remote medications reviews, support management of patients with long-term conditions and co-morbidities, undertake medicines reconciliation, reduce polypharmacy and conduct Structured Medication Reviews (SMR). You will work closely with the administration team on drug monitoring management and carry out clinical audits on behalf of the Clinical team.
The role is pivotal to improving the quality of care and operational effectiveness within the practice so requires, motivation, passion and resilience to deliver an excellent service.
Main duties of the job
Long-Term Conditions
Clinical Medication Reviews
Care Home Medication Reviews.
Risk Stratification.
Unplanned Hospital Admissions.
Medicines Support and Information for practice staff and patients (patient facing or telephone)
Management of medicines at discharge from hospital
Repeat Prescribing
Service Development
Professional Development.
About us
Sussex Primary Care run a number of GP Practices across Sussex providing excellent primary care in the heart of the community. We are a learning organisation that listens to our team of staff, patients and partners to guide our future. At the heart of our vision are our patients and their needs.
Sussex Primary Cares ValuesBe patient-focussed in everything we do
Support staff to be the best they can be
Innovate, learn and evaluate
Details
Date posted
26 August 2026
Pay scheme
Other
Salary
£29.01 an hour
Contract
Permanent
Working pattern
Part-time
Reference number
U0087-26-0034
Job locations
Sussex Primary Care
Dolphins Practice
Butlers Green Road
Haywards Heath
West Sussex
RH16 4BN
United Kingdom
Job description
Job responsibilities
You will work with a multi-disciplinary team including doctors, nurses, paramedics and other roles. Your role will be to lead on medication management including safe repeat prescribing for our patients. This includes overseeing Shared Care Agreements and High Risk Drug Monitoring, ensuring appropriate plans are in place for our patients and that they have access to the best possible care. You will also take a lead role in delivering CQC compliance and ensuring QOF achievement on specific indicators.
You will provide expertise in clinical pharmacy, medicines optimisation and promote safer prescribing practices. You will be part of team working alongside a pharmacist and two pharmacy technicians and a pharmacy administrator.
The main duties will include using your own clinical competencies as part of a multi-disciplinary team to provide face to face and remote medications reviews, support management of patients with long-term conditions and co-morbidities, undertake medicines reconciliation, reduce polypharmacy and conduct Structured Medication Reviews (SMR). You will work closely with the administration team on drug monitoring management and carry out clinical audits on behalf of the Clinical team.
The role is pivotal to improving the quality of care and operational effectiveness within the practice so requires, motivation, passion and resilience to deliver an excellent service.
Job description
Job responsibilities
You will work with a multi-disciplinary team including doctors, nurses, paramedics and other roles. Your role will be to lead on medication management including safe repeat prescribing for our patients. This includes overseeing Shared Care Agreements and High Risk Drug Monitoring, ensuring appropriate plans are in place for our patients and that they have access to the best possible care. You will also take a lead role in delivering CQC compliance and ensuring QOF achievement on specific indicators.
You will provide expertise in clinical pharmacy, medicines optimisation and promote safer prescribing practices. You will be part of team working alongside a pharmacist and two pharmacy technicians and a pharmacy administrator.
The main duties will include using your own clinical competencies as part of a multi-disciplinary team to provide face to face and remote medications reviews, support management of patients with long-term conditions and co-morbidities, undertake medicines reconciliation, reduce polypharmacy and conduct Structured Medication Reviews (SMR). You will work closely with the administration team on drug monitoring management and carry out clinical audits on behalf of the Clinical team.
The role is pivotal to improving the quality of care and operational effectiveness within the practice so requires, motivation, passion and resilience to deliver an excellent service.
Person Specification
Experience
Essential
- Ideally experience of working in a Primary Care setting.
Experience
Essential
- Ideally experience of working in a Primary Care setting.
Qualifications
Essential
- Currant registration with GPhC
Person Specification
Experience
Essential
- Ideally experience of working in a Primary Care setting.
Experience
Essential
- Ideally experience of working in a Primary Care setting.
Qualifications
Essential
- Currant registration with GPhC
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Sussex Primary Care
Address
Sussex Primary Care
Dolphins Practice
Butlers Green Road
Haywards Heath
West Sussex
RH16 4BN
United Kingdom
Employer's website
Employer details
Employer name
Sussex Primary Care
Address
Sussex Primary Care
Dolphins Practice
Butlers Green Road
Haywards Heath
West Sussex
RH16 4BN
United Kingdom
Employer's website
Apply Now
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Success!
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Posted 1 month(s) ago
Reference: VP20BA03C1
Job summary
We are looking for Female Support Workers with a passion for delivering outstanding care. You'll be working 42 hours a week (days/nights/alternate weekends), making a positive difference to the lives of the people in our care at Kensington Gardens.
Main duties of the job
At Cygnet, we support our people to grow their careers, gain new skills and keep stepping up. Apply now to enjoy excellent career prospects while reaping the rewards of making a difference to others every day.
About us
Cygnet Health Care was established in 1988. Since then we have developed a wide range of services for individuals with mental health needs, autism and learning disabilities within the UK. We have built a reputation for delivering pioneering services and outstanding outcomes for the people in our care. Our expert and highly dedicated care team of 10 000 employees empower 2864 individuals across 150 services to consistently make a positive difference to their lives, through service-user focused care and rehabilitation.
Details
Date posted
26 August 2026
Pay scheme
Other
Salary
£13.15 an hour
Contract
Permanent
Working pattern
Full-time
Reference number
VP20BA03C1
Job locations
Darlington
DL1 4NQ
United Kingdom
Job description
Job responsibilities
Helping others improve and turn their lives around there's no better feeling. Its what we do for thousands of people at more than 150 sites across the UK. Be a part of it.
We are looking for an outstanding Female Bank Support Workers with a passion for delivering excellent care.
You will be working 42 hours per week (days,nights,weekends) making a positive difference to the lives of the people in our care at Kensington Gardens.
You'll be working shifts:- 7am to 7pm, 8am to 8pm, 10am to 10pm and waking nights 7pm to 7am.
Kensington Gardens in Darlington provides four tenancies, the service is focused on empowering individuals with complex mental health needs, learning disabilities, autism, and challenging behaviours to live more independently.
*Due to the occupational needs, and the demands of the service we are only able to accept female applicants for this role*
At Cygnet, our perks go way beyond pension schemes and excellent professional development.
You'll also enjoy shopping, travel and leisure discounts as well as a range of healthcare and financial benefits to support you to be happy both in and out of work.
Apply now to enjoy flexibility while reaping the rewards of providing the very best care and making a huge difference to our service users and their families.
Your Day-to-Day
- Offer enhanced care with a flexible learning approach for all our service users, patients & residents
- Provide guidance and encouragement through physical & emotional support
- Learn about individual s specific needs & provide help in the most appropriate way
- Assist with medical & welfare needs and report as required
- Safeguard
- Maintain a safe and clean environment for all
You are
- Genuinely driven with a desire to make a real difference in peoples lives
- An excellent communicator and a good team player
- Sensitive and intuitive with the energy required to provide a trusting, stimulating & varied environment
- Helping to empower & support service user independence
Why Cygnet?
We'll offer you
- £13.15 per hour increasing to £13.45 per hour at 3 months and £13.70 per hour at 18 months
- An opening to undertake further learning with our excellent apprenticeship scheme
- Regular coaching & appraisal
- Expert supervision & support
- Free Health Cash plan
- 24 hours free GP support line
- Free life assurance cover
- Free eye tests
- Car lease discounts
- Discounted gym membership
- Free mortgage broker and Insurance cover
- Pension scheme
- Employee NHS discount savings & Cycle to Work scheme
- Smart Health Toolkit- Providing you with Fitness Programmes, Nutrition consultation and Health checks
Please note: successful candidates will be required to undergo an enhanced DBS check.
What next?
If you care about making a difference we want to talk to you.
Click the button to apply
Job description
Job responsibilities
Helping others improve and turn their lives around there's no better feeling. Its what we do for thousands of people at more than 150 sites across the UK. Be a part of it.
We are looking for an outstanding Female Bank Support Workers with a passion for delivering excellent care.
You will be working 42 hours per week (days,nights,weekends) making a positive difference to the lives of the people in our care at Kensington Gardens.
You'll be working shifts:- 7am to 7pm, 8am to 8pm, 10am to 10pm and waking nights 7pm to 7am.
Kensington Gardens in Darlington provides four tenancies, the service is focused on empowering individuals with complex mental health needs, learning disabilities, autism, and challenging behaviours to live more independently.
*Due to the occupational needs, and the demands of the service we are only able to accept female applicants for this role*
At Cygnet, our perks go way beyond pension schemes and excellent professional development.
You'll also enjoy shopping, travel and leisure discounts as well as a range of healthcare and financial benefits to support you to be happy both in and out of work.
Apply now to enjoy flexibility while reaping the rewards of providing the very best care and making a huge difference to our service users and their families.
Your Day-to-Day
- Offer enhanced care with a flexible learning approach for all our service users, patients & residents
- Provide guidance and encouragement through physical & emotional support
- Learn about individual s specific needs & provide help in the most appropriate way
- Assist with medical & welfare needs and report as required
- Safeguard
- Maintain a safe and clean environment for all
You are
- Genuinely driven with a desire to make a real difference in peoples lives
- An excellent communicator and a good team player
- Sensitive and intuitive with the energy required to provide a trusting, stimulating & varied environment
- Helping to empower & support service user independence
Why Cygnet?
We'll offer you
- £13.15 per hour increasing to £13.45 per hour at 3 months and £13.70 per hour at 18 months
- An opening to undertake further learning with our excellent apprenticeship scheme
- Regular coaching & appraisal
- Expert supervision & support
- Free Health Cash plan
- 24 hours free GP support line
- Free life assurance cover
- Free eye tests
- Car lease discounts
- Discounted gym membership
- Free mortgage broker and Insurance cover
- Pension scheme
- Employee NHS discount savings & Cycle to Work scheme
- Smart Health Toolkit- Providing you with Fitness Programmes, Nutrition consultation and Health checks
Please note: successful candidates will be required to undergo an enhanced DBS check.
What next?
If you care about making a difference we want to talk to you.
Click the button to apply
Person Specification
General Requirements
Essential
- Please refer to job description above
Desirable
- Please refer to job description above
Person Specification
General Requirements
Essential
- Please refer to job description above
Desirable
- Please refer to job description above
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Cygnet Health Care
Address
Darlington
DL1 4NQ
United Kingdom
Employer's website
Employer details
Employer name
Cygnet Health Care
Address
Darlington
DL1 4NQ
United Kingdom
Employer's website
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Pharmacy Technician
Intelligent Prescribing Solutions Ltd View all jobs
Posted 1 month(s) ago
Reference: E0511-26-0000
Job summary
Intelligent Prescribing Solutions Ltd are looking to recruit a full time Pharmacy Technician. We are a supportive and forward thinking small organisation managed by a team of pharmacists and technicians. As a pharmacy technician, you will be a key part of our team working alongside our practice pharmacists with in a GP practice.
Main duties of the job
The right candidate must be able to communicate effectively with the pharmacy team, wider healthcare team, patients and the public, whilst ensuring and maintaining confidentiality and privacy.
As a pharmacy technician you will need to be:
- Accurate and methodical
- Pay close attention to detail
- Team player
- Understanding of relevant local guidelines
- Have excellent communication skills
- Familiar with GP practice prescribing systems
About us
Intelligent Prescribing Solutions Ltd is a team led by pharmacists and technicians who hold contracts with various North East PCNs and practices to provide various pharmacy staff.
If you would like to join our team this is the perfect opportunity.
Details
Date posted
25 August 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Full-time
Reference number
E0511-26-0000
Job locations
Auckland Medical Group
The Old Firehouse
Watling Road
Bishop Auckland
County Durham
DL14 6RP
United Kingdom
Job description
Job responsibilities
This is an exciting opportunity for a motivated and self driven pharmacy technician to join our small pharmacy team. This is a role that continues to develop and expand and an opportunity for you to shape the role of the technician.
Job Duties include:
- Medication reconciliation of clinical letters and hospital discharges.
- Supporting the repeat dispensing process
- Patient medication queries
- Medication shortages
- Medication recall processes
- In house audits re CQC/QOF/Medicines Optimisation Schemes
- Supporting shared care
- Medication Safety alerts
- Providing a link for various stakeholders including community pharmacies and secondary care
Job description
Job responsibilities
This is an exciting opportunity for a motivated and self driven pharmacy technician to join our small pharmacy team. This is a role that continues to develop and expand and an opportunity for you to shape the role of the technician.
Job Duties include:
- Medication reconciliation of clinical letters and hospital discharges.
- Supporting the repeat dispensing process
- Patient medication queries
- Medication shortages
- Medication recall processes
- In house audits re CQC/QOF/Medicines Optimisation Schemes
- Supporting shared care
- Medication Safety alerts
- Providing a link for various stakeholders including community pharmacies and secondary care
Person Specification
Qualifications
Essential
- - BTEC / NVQ Level 3 or equivalent in pharmaceutical science
- - Registration with the GPC
Desirable
- - Registered on, or completion of the CPPE primary care pathway
Experience
Desirable
- Experience of working within a GP practice
Person Specification
Qualifications
Essential
- - BTEC / NVQ Level 3 or equivalent in pharmaceutical science
- - Registration with the GPC
Desirable
- - Registered on, or completion of the CPPE primary care pathway
Experience
Desirable
- Experience of working within a GP practice
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Intelligent Prescribing Solutions Ltd
Address
Auckland Medical Group
The Old Firehouse
Watling Road
Bishop Auckland
County Durham
DL14 6RP
United Kingdom
Employer details
Employer name
Intelligent Prescribing Solutions Ltd
Address
Auckland Medical Group
The Old Firehouse
Watling Road
Bishop Auckland
County Durham
DL14 6RP
United Kingdom
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 month(s) ago
Reference: B9832-2026-NM-10403
Job summary
37.5 hours per week.
The Family Health Worker will work within the Plymouth Public Health Nursing Team; which includes Health Visitors, School Nurses and Family Health Workers. The Public Health Nursing service work with children and young people aged 0-19-years; this role will primarily support children aged 0-5-years.
The Family Health Worker will be accountable to the Specialist Community Public Health Nurses (Health Visitor or School Nurse) in the delivery of the Department of Health, Healthy Child Programme 0-5years.
The Family Health Worker will implement approaches to promote and help prevent adverse effects on health and well-being.
The Family Health Worker will deliver planned episodes of care and health promotion in the home and community settings.
This role may not be eligible for sponsorship under the Skilled Worker route, please refer to the Direct Gov website for more information with regards to eligibility.
Please note that Livewell may close the job advertisement earlier than the specified deadline if a high number of applications are submitted. Therefore, we recommend you submit your application at the earliest opportunity.
All Livewell staff are expected to be able and willing to work across a 7 day service.
Main duties of the job
Working across a variety of settings the Family Health Worker will deliver planned episodes of targeted support to families in their own homes. The Family Health Worker will also complete universal developmental reviews in clinics and nurseries. The Family Health Worker will faciliate Child Health Clinics; completing growth measurements and providing parents and carers with advice and support relating to health promotion topics.
About us
Livewell Southwest is an independent, award-winning social enterprise delivering integrated health and social care services across Plymouth, South Hams, and West Devon, with specialist services in parts of Devon and Cornwall. Our teams work in community hospitals, GP practices, sports centres, and health hubs.
As an organisation with a strong social conscience we are guided by our values, kindness, respect, inclusivity, ambition, responsibility, and collaboration. We focus on transforming services to ensure sustainability, while empowering staff and those we serve.
We involve the people we care for, along with their families and carers, in shaping the care they receive, striving to deliver the right care at the right time and place. Centering our work on individual needs helps people lead healthy, independent lives.
We prioritise employees' development, offering protected CPD time, training pathways, leadership programs, and funding for qualifications like the Care Certificate and Nurse Training Scholarships. Our induction and preceptorship programs ensure a smooth transition into our organisation.
Livewell Southwest values diversity and encourages applications from all sections of the community, including those with armed forces experience, lived experience of mental health, neuro-diverse conditions and learning disabilities. If you need assistance or reasonable adjustments during the application process, contact the Recruiting Manager listed in the job advert.
Details
Date posted
26 August 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year pa, pro rata
Contract
Permanent
Working pattern
Full-time, Part-time, Job share, Flexible working
Reference number
B9832-2026-NM-10403
Job locations
Public Health Nursing Team
Admin Block
Mount Gould Road
Plymouth
PL4 7QD
United Kingdom
Job description
Job responsibilities
To plan and undertake home visits to deliver an episode of care, as delegated and assessed by the Health Visitor or School Nurse in response to identified need.
The Family Health Worker will work in partnership with families, health professionals and other agencies as required.
The Family Health Worker will have the ability to communicate and liaise clearly and effectively with clients, colleagues and a variety of agencies within community settings and base.
Be competent to undertake delegated activities within the Healthy Child Programme, utilising appropriate tools when assessed as competent to do so for universal families.
To identify deviations in normal child development and refer to the Health Visitor responsible for delegation and plan of care.
In response to identified Public Health need (local and national directives) delivering and evaluating individual, clinic and group activities. Utilising evidence based approaches to target individuals and groups.
Within own competencies and knowledge, implement identified packages of care that empower and meet client need and address service requirement, reviewing effectiveness of specific activities as they proceed and modify appropriately.
To have knowledge of and act in accordance with local child protection policies and procedures.
To practice in accordance with the standards, protocols and policies which have been agreed by Livewell Southwest, demonstrating knowledge of them and how to access them.
The post holder is required to comply with all infection control policies.
Job description
Job responsibilities
To plan and undertake home visits to deliver an episode of care, as delegated and assessed by the Health Visitor or School Nurse in response to identified need.
The Family Health Worker will work in partnership with families, health professionals and other agencies as required.
The Family Health Worker will have the ability to communicate and liaise clearly and effectively with clients, colleagues and a variety of agencies within community settings and base.
Be competent to undertake delegated activities within the Healthy Child Programme, utilising appropriate tools when assessed as competent to do so for universal families.
To identify deviations in normal child development and refer to the Health Visitor responsible for delegation and plan of care.
In response to identified Public Health need (local and national directives) delivering and evaluating individual, clinic and group activities. Utilising evidence based approaches to target individuals and groups.
Within own competencies and knowledge, implement identified packages of care that empower and meet client need and address service requirement, reviewing effectiveness of specific activities as they proceed and modify appropriately.
To have knowledge of and act in accordance with local child protection policies and procedures.
To practice in accordance with the standards, protocols and policies which have been agreed by Livewell Southwest, demonstrating knowledge of them and how to access them.
The post holder is required to comply with all infection control policies.
Person Specification
Qualifications
Essential
- Vocational Qualification Level III in childcare or health related area.
- Maths & English GCSE Grades 4 and above or equivalent.
- Additional qualifications in child and family related areas.
Desirable
- IT skills.
Knowledge
Essential
- Working with children and/or families in partnership.
- Knowledge of normal child development.
- Awareness of Public Health
- Basic Child care
- Life skills
- Health and safety
- In depth knowledge of normal child development and able to apply with assessment tools.
- Has knowledge of how to communicate effectively in a range of settings and with a variety of people.
- Able to identify and know when to liaise and communicate effectively with other professionals.
Desirable
- First aid training.
- Knowledge of community initiatives.
- Knowledge of child protection.
Skills
Essential
- Able to communicate effectively.
- Able to work alone within a supervised framework.
- Decision maker.
- Enthusiasm for working with children and families.
- Good listening and observational skills.
- Ability to frequently travel independently and in a timely manner between Livewell Southwest sites and community locations including areas not served by public transport.
- Be available to work outside normal working hours, occasional evening and Saturdays for specific health promotion activities.
Desirable
- Works on an individual basis with children and families, supervised by the SCPHN (Health Visitor or School Nurse), for time limited, outcome based episodes of care.
- Is able to recognise areas of concern within families and follow agreed procedures.
Experience
Essential
- Working with children and/or families in partnership.
- Able to prioritise own work.
- Runs group activities in a variety of settings.
- Up-to-date working knowledge of a range of areas related to normal child development, for example, nutrition.
Desirable
- Knowledge and/or experience of developmental language delay.
- Experience with group work.
- Experience working with other services/agencies
Person Specification
Qualifications
Essential
- Vocational Qualification Level III in childcare or health related area.
- Maths & English GCSE Grades 4 and above or equivalent.
- Additional qualifications in child and family related areas.
Desirable
- IT skills.
Knowledge
Essential
- Working with children and/or families in partnership.
- Knowledge of normal child development.
- Awareness of Public Health
- Basic Child care
- Life skills
- Health and safety
- In depth knowledge of normal child development and able to apply with assessment tools.
- Has knowledge of how to communicate effectively in a range of settings and with a variety of people.
- Able to identify and know when to liaise and communicate effectively with other professionals.
Desirable
- First aid training.
- Knowledge of community initiatives.
- Knowledge of child protection.
Skills
Essential
- Able to communicate effectively.
- Able to work alone within a supervised framework.
- Decision maker.
- Enthusiasm for working with children and families.
- Good listening and observational skills.
- Ability to frequently travel independently and in a timely manner between Livewell Southwest sites and community locations including areas not served by public transport.
- Be available to work outside normal working hours, occasional evening and Saturdays for specific health promotion activities.
Desirable
- Works on an individual basis with children and families, supervised by the SCPHN (Health Visitor or School Nurse), for time limited, outcome based episodes of care.
- Is able to recognise areas of concern within families and follow agreed procedures.
Experience
Essential
- Working with children and/or families in partnership.
- Able to prioritise own work.
- Runs group activities in a variety of settings.
- Up-to-date working knowledge of a range of areas related to normal child development, for example, nutrition.
Desirable
- Knowledge and/or experience of developmental language delay.
- Experience with group work.
- Experience working with other services/agencies
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Livewell Southwest
Address
Public Health Nursing Team
Admin Block
Mount Gould Road
Plymouth
PL4 7QD
United Kingdom
Employer's website
https://www.livewellsouthwest.co.uk/ (Opens in a new tab)
Employer details
Employer name
Livewell Southwest
Address
Public Health Nursing Team
Admin Block
Mount Gould Road
Plymouth
PL4 7QD
United Kingdom
Employer's website
https://www.livewellsouthwest.co.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 month(s) ago
Reference: M0044-26-0288
Job summary
Part time/Job Share Vacancy 14-16 hours per week
We are looking for a motivated Secretary with admin and clerical experience as well as typing skills to join our friendly and dynamic busy team.
Skills and personal qualities needed:
Have good organisation skills
Be able to cope in a busy environment and maintain confidentiality
A pleasant telephone manner and strong interpersonal and communication skills are essential
Have good computer skills preferably knowledge of Emis Web although full training will be given
Be flexible and adaptable
Be a team player
We provide and fund a health care scheme via Simply Health for all staff. We operate a pension schemes (NHS and NEST).
Working Days would be Monday and Tuesday (8am - 4pm).
Salary negotiable - we are awaiting the Government pay rise for 1st April 2026
Main duties of the job
Dealing with telephone enquiries and booking appointments
Typing letters and referrals
Administrative duties
About us
We are a high achieving four Partner Practice with a list size of approximately 11,000 patients. We are a Teaching Practice, hold the Investors in People Award and have our own Dispensary.
Details
Date posted
26 August 2026
Pay scheme
Other
Salary
£23,646 to £24,237 a year pro rata
Contract
Permanent
Working pattern
Part-time, Job share
Reference number
M0044-26-0288
Job locations
Pendre Surgery
Coleshill Street
Holywell
FLINTSHIRE
CH8 7RS
United Kingdom
Job description
Job responsibilities
To provide general secretaries support to clinicians involving word processing and audio typing skills with general clerical work.
Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.
Job Responsibilities
- To provide an efficient audio, copy typing and service for Clinicians and Health Professionals as required. This includes the typing of letters, reports, patient referrals, emails, etc in an accurate and quality manner.
- To make appointments, bookings and admissions as required.
- To establish and maintain filing and administrative systems so that written or computer information is easily accessible and secure.
- To retrieve medical records and assist the completion of medical/ insurance records
- File patient records and correspondence in patient medical records
- To receive incoming and initiate outgoing telephone calls in an efficient and pleasant manner in order to facilitate timely and appropriate communications with others, taking messages and forwarding accurately to the correct person in the Primary Health Care Team and dealing with appropriate queries
- Maintain the computer clinical system in an accurate and secure manner.
- Maintain appointment system; liaise with GPs and other staff as necessary.
- To assist with the gathering of statistics and information when requires.
- To receive and dispatch mail and maintain a pending system
- Photocopying/emailing/faxing/filing as requested
- Scanning of documents efficiently
- To manage process for deducting deceased patients
- Any other duties as appropriate to the post as requested by the Office Manager/Practice Manager/Partners
Confidentiality:
In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
In the performance of the duties outline in this Job Description, the post holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential.
Information relating to patients, carers, colleagues, other healthcare workers of the business of the practice may only be divulged to authorised persons inn accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Health and Safety:
The post holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health and Safety Policy, to include:
Using personal security systems within the workplace according to practice guidelines.
Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks.
Making effective use of training to update knowledge and skills.
Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards.
Reporting potential risks identified.
Equality and Diversity:
The post holder will support the equality, diversity and rights of patients, careers and colleagues, to include:
Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation.
Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.
Behaving in a manner which is welcoming to and of the individual, is non judgemental and respects their circumstances, feelings priorities and rights.
Personal/Professional Development:
The post holder will participate in any training programme implemented by the Practice as part of this employment, such training to include:
Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.
Participating in monthly Protected Time training on various subjects as deemed appropriate by the Practice.
Any other training identified by the Practice Manager as necessary for the progression of the individual or the Practice.
Quality:
The post holder will strive to maintain quality within the Practice, and will:
Alert other team members to issues of quality and risk.
Assess own performance and take accountability for won actions, either directly or under supervision.
Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.
Work effectively with individuals in other agencies to meet patients needs.
Effectively manage own time, workload and resources.
Communication:
The post holder should recognize the importance of effective communication within the team and will strive to:
Communicate effectively with other team members.
Communicate effectively with patients and carers.
Recognize peoples needs for alternative methods of communication and respond accordingly.
Contribution to the Implementation of Services:
The post holder will:
Apply Practice policies, standards and guidance.
Discuss with other members of the team how the policies, standards and guidelines will affect own work.
Job description
Job responsibilities
To provide general secretaries support to clinicians involving word processing and audio typing skills with general clerical work.
Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.
Job Responsibilities
- To provide an efficient audio, copy typing and service for Clinicians and Health Professionals as required. This includes the typing of letters, reports, patient referrals, emails, etc in an accurate and quality manner.
- To make appointments, bookings and admissions as required.
- To establish and maintain filing and administrative systems so that written or computer information is easily accessible and secure.
- To retrieve medical records and assist the completion of medical/ insurance records
- File patient records and correspondence in patient medical records
- To receive incoming and initiate outgoing telephone calls in an efficient and pleasant manner in order to facilitate timely and appropriate communications with others, taking messages and forwarding accurately to the correct person in the Primary Health Care Team and dealing with appropriate queries
- Maintain the computer clinical system in an accurate and secure manner.
- Maintain appointment system; liaise with GPs and other staff as necessary.
- To assist with the gathering of statistics and information when requires.
- To receive and dispatch mail and maintain a pending system
- Photocopying/emailing/faxing/filing as requested
- Scanning of documents efficiently
- To manage process for deducting deceased patients
- Any other duties as appropriate to the post as requested by the Office Manager/Practice Manager/Partners
Confidentiality:
In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
In the performance of the duties outline in this Job Description, the post holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential.
Information relating to patients, carers, colleagues, other healthcare workers of the business of the practice may only be divulged to authorised persons inn accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Health and Safety:
The post holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health and Safety Policy, to include:
Using personal security systems within the workplace according to practice guidelines.
Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks.
Making effective use of training to update knowledge and skills.
Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards.
Reporting potential risks identified.
Equality and Diversity:
The post holder will support the equality, diversity and rights of patients, careers and colleagues, to include:
Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation.
Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.
Behaving in a manner which is welcoming to and of the individual, is non judgemental and respects their circumstances, feelings priorities and rights.
Personal/Professional Development:
The post holder will participate in any training programme implemented by the Practice as part of this employment, such training to include:
Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.
Participating in monthly Protected Time training on various subjects as deemed appropriate by the Practice.
Any other training identified by the Practice Manager as necessary for the progression of the individual or the Practice.
Quality:
The post holder will strive to maintain quality within the Practice, and will:
Alert other team members to issues of quality and risk.
Assess own performance and take accountability for won actions, either directly or under supervision.
Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.
Work effectively with individuals in other agencies to meet patients needs.
Effectively manage own time, workload and resources.
Communication:
The post holder should recognize the importance of effective communication within the team and will strive to:
Communicate effectively with other team members.
Communicate effectively with patients and carers.
Recognize peoples needs for alternative methods of communication and respond accordingly.
Contribution to the Implementation of Services:
The post holder will:
Apply Practice policies, standards and guidance.
Discuss with other members of the team how the policies, standards and guidelines will affect own work.
Person Specification
Qualifications
Essential
- GCSE grade A to C in English and Maths
- Good working knowledge of medical terminology or the ability to learn clinical terms quickly
Desirable
- Typing skills
Experience
Essential
- Be able to use Microsoft Office (word, excel, outlook)
Desirable
- experience of working in a GP practice
Knowledge and Skills
Essential
- Good working knowledge of medical terminology
- Be able to provide clear, polite verbal and written communication skills for dealing with patients and doctors,
- Teamwork, flexible team player able to work under pressure
Person Specification
Qualifications
Essential
- GCSE grade A to C in English and Maths
- Good working knowledge of medical terminology or the ability to learn clinical terms quickly
Desirable
- Typing skills
Experience
Essential
- Be able to use Microsoft Office (word, excel, outlook)
Desirable
- experience of working in a GP practice
Knowledge and Skills
Essential
- Good working knowledge of medical terminology
- Be able to provide clear, polite verbal and written communication skills for dealing with patients and doctors,
- Teamwork, flexible team player able to work under pressure
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
GP Practice in Wales
Address
Pendre Surgery
Coleshill Street
Holywell
FLINTSHIRE
CH8 7RS
United Kingdom
Employer's website
Employer details
Employer name
GP Practice in Wales
Address
Pendre Surgery
Coleshill Street
Holywell
FLINTSHIRE
CH8 7RS
United Kingdom
Employer's website
Apply Now
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Posted 1 month(s) ago
Reference: A2247-26-0003
Job summary
The Rota Coordinator is responsible for the accurate and efficient management and implementation of clinical rotas for all clinicians working within the practice.
This is a key administrative and operational role, ensuring that clinical rotas are accurately applied to SystmOne and that appointment ledgers are appropriately structured to support the smooth and efficient running of the practice.
The postholder will be responsible for ensuring that all relevant clinical sessions, appointment blocks and non-clinical commitments are accurately reflected within the appointment system. This includes annual leave, meetings, clinical supervision, training, administration time and other planned commitments.
The role is essential in ensuring that the practice has appropriate clinical capacity available to patients, that appointment books are correctly configured, and that all relevant appointment slots are mapped to the correct clinical pathways in accordance with contractual and operational requirements.
The successful candidate will need to demonstrate excellent organisational skills, a high level of accuracy and attention to detail, and the ability to manage a complex and frequently changing workload.
Main duties of the job
Coordinate and maintain the clinical rotas for all clinicians working within the practice.
Accurately apply clinical rotas to SystmOne within agreed timescales.
Ensure appointment ledgers are correctly configured and reflect the agreed clinical rota.
Ensure all appropriate appointment slots and blocks are available to patients and clinicians at the correct times.
Apply changes to rotas promptly, including changes arising from sickness, annual leave, study leave, meetings, training and other commitments.
Ensure that clinical sessions are appropriately allocated and that appointment capacity is maximised.
Monitor appointment ledgers to identify errors, gaps, inappropriate blocks or capacity issues and escalate these where necessary.
Work closely with the Practice Manager, Assistant Practice Manager, clinicians and administrative teams to resolve rota and appointment system issues.
About us
St Georges is a successful and thriving medium-sized rural Practice with over 13,000 patients, based in a modern purpose-built building. We are rated as Good with Outstanding features by CQC and rated 5-stars by our patients on NHS Choices. We are committed to excellent patient care, family-friendly working, and staff development.
We are an accredited GP-training Practice, and encouraging learning and development for all our staff is part of our ethos.
We have a strong clinical team of five Practice Nurses, five Nurse Prescribers, and seven GPs, all supported by experienced Healthcare Assistants, administrators, dispensary and management teams.
We are committed to values of being safe, kind and excellent, and have a culture of supporting family-friendly working, and encouraging staff development.
Details
Date posted
26 August 2026
Pay scheme
Other
Salary
£13 to £14 an hour
Contract
Permanent
Working pattern
Part-time, Flexible working
Reference number
A2247-26-0003
Job locations
2a Parsons Lane
Littleport
Cambridgeshire
CB6 1JU
United Kingdom
Job description
Job responsibilities
Coordinate and maintain the clinical rotas for all clinicians working within the practice.
Accurately apply clinical rotas to SystmOne within agreed timescales.
Ensure appointment ledgers are correctly configured and reflect the agreed clinical rota.
Ensure all appropriate appointment slots and blocks are available to patients and clinicians at the correct times.
Apply changes to rotas promptly, including changes arising from sickness, annual leave, study leave, meetings, training and other commitments.
Ensure that clinical sessions are appropriately allocated and that appointment capacity is maximised.
Monitor appointment ledgers to identify errors, gaps, inappropriate blocks or capacity issues and escalate these where necessary.
Work closely with the Practice Manager, Assistant Practice Manager, clinicians and administrative teams to resolve rota and appointment system issues.
Job description
Job responsibilities
Coordinate and maintain the clinical rotas for all clinicians working within the practice.
Accurately apply clinical rotas to SystmOne within agreed timescales.
Ensure appointment ledgers are correctly configured and reflect the agreed clinical rota.
Ensure all appropriate appointment slots and blocks are available to patients and clinicians at the correct times.
Apply changes to rotas promptly, including changes arising from sickness, annual leave, study leave, meetings, training and other commitments.
Ensure that clinical sessions are appropriately allocated and that appointment capacity is maximised.
Monitor appointment ledgers to identify errors, gaps, inappropriate blocks or capacity issues and escalate these where necessary.
Work closely with the Practice Manager, Assistant Practice Manager, clinicians and administrative teams to resolve rota and appointment system issues.
Person Specification
Qualifications
Essential
- GCSE grade C or above in English and Maths
Desirable
- ICT Level 2 or above
Personal attributes
Essential
- Reliable and dependable.
- Proactive and able to anticipate potential problems.
- Calm and professional when working under pressure.
- Flexible and adaptable to changing requirements.
- Approachable and able to build effective working relationships with colleagues.
- Committed to maintaining high standards of accuracy.
- Discreet and able to maintain strict confidentiality.
- Willingness to take responsibility and ownership of the rota process.
Experience
Essential
- Experience of working within an administrative or coordination role.
- Experience of managing complex information and competing priorities.
- Experience of working accurately with computerised systems.
- Experience of working within a busy environment where priorities can change frequently.
- Experience of maintaining confidentiality and handling sensitive information appropriately.
Desirable
- Previous experience working within General Practice or an NHS environment.
- Previous experience using SystmOne.
- Previous experience managing clinical rotas.
- Understanding of GP appointment systems and clinical appointment pathways.
- Understanding of GP Contract requirements relating to appointment slot mapping.
- Experience of working with SystmOne appointment ledgers.
- Experience of working with clinical or healthcare staff rotas.
- Understanding of the pressures and operational requirements within General Practice.
Person Specification
Qualifications
Essential
- GCSE grade C or above in English and Maths
Desirable
- ICT Level 2 or above
Personal attributes
Essential
- Reliable and dependable.
- Proactive and able to anticipate potential problems.
- Calm and professional when working under pressure.
- Flexible and adaptable to changing requirements.
- Approachable and able to build effective working relationships with colleagues.
- Committed to maintaining high standards of accuracy.
- Discreet and able to maintain strict confidentiality.
- Willingness to take responsibility and ownership of the rota process.
Experience
Essential
- Experience of working within an administrative or coordination role.
- Experience of managing complex information and competing priorities.
- Experience of working accurately with computerised systems.
- Experience of working within a busy environment where priorities can change frequently.
- Experience of maintaining confidentiality and handling sensitive information appropriately.
Desirable
- Previous experience working within General Practice or an NHS environment.
- Previous experience using SystmOne.
- Previous experience managing clinical rotas.
- Understanding of GP appointment systems and clinical appointment pathways.
- Understanding of GP Contract requirements relating to appointment slot mapping.
- Experience of working with SystmOne appointment ledgers.
- Experience of working with clinical or healthcare staff rotas.
- Understanding of the pressures and operational requirements within General Practice.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
St George's Medical Centre
Address
2a Parsons Lane
Littleport
Cambridgeshire
CB6 1JU
United Kingdom
Employer's website
https://www.stgeorges-littleport.co.uk/ (Opens in a new tab)
Employer details
Employer name
St George's Medical Centre
Address
2a Parsons Lane
Littleport
Cambridgeshire
CB6 1JU
United Kingdom
Employer's website
https://www.stgeorges-littleport.co.uk/ (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Advanced Clinical Practitioner Digital Rectoscopy
Primary Care Sheffield View all jobs
Posted 1 month(s) ago
Reference: A3466-26-0052
Job summary
This is an exciting opportunity to take a role as a key professional shaping a patient focused service, leading changes that will revolutionise how primary care services are delivered.
You will be given autonomy and encouraged to use your clinical experience to work with patients, as well as work with the Clinical Lead on how the service provides and demonstrates a high-quality service.
This is an excellent opportunity for an experienced ACP who either has experience in the gastroenterology or would be excited to be trained. All candidates will receiving full training in using digital rectoscopy equipment led by national experts in the field.
The postholder will lead digital rectoscopy clinics undertaking examinations in primary care on those with uncomplicated rectal bleeding aged under 50 years old. The technology allows for video capture so that the ACP can be support by GPSI and Gastro consultants as required.
We are looking for someone who is a registered health professional with a prescribing qualification, passionate about enabling change which will positively impact primary care service users. You will need to have the confidence and capability to be a leader in a field which is emerging nationally.
Main duties of the job
The post holder will demonstrate a high level of expertise within the specialist service, Digital Rectoscopy providing advice, education and support to staff, patients, their families and carers in Primary Care.
The post holder will be practising autonomously as an advanced clinical practitioner within the designated speciality area to provide patient-centred care as being specifically to identify and diagnose causes of rectal bleeding and detect polyps, inflammation, tumours, or other abnormalities in the rectal mucosa. In addition to diagnostics, tissue samples where necessary.
This will encompass the skills of advanced clinical assessment, examination, diagnosis and treatment within an agreed scope of practice throughout the organisation for patients across sheffield . The post holder will support new ways of working that emphasises a more efficient and patient focused service, and will ensure the safe treatment, referral and discharge of patients with undifferentiated and undiagnosed presentations in their area. Responsibility for leading the on-going development of clinical practice and standards of care within the service, including the development of policies, procedures, protocols and guidelines in collaboration with multidisciplinary colleagues.
About us
Primary Care Sheffield is a GP-led organisation. Our shareholders are 69 GP practices in Sheffield covering around 600,000 patients. We have a social purpose; improving the quality of care comes before profit. We exist to create services which make health and care system work better for everyone. To do that we are focussed on bringing more services closer to the places people live, improving the quality of those services, and breaking down the barriers
Other Information
Use of Artificial Intelligence in Job Applications
Your application is an opportunity to tell us about you. We encourage you to use your own words to describe your experience, achievements, and motivation. Whilst AI tools may be used to help structure or proofread your application, the content must be an authentic reflection of your own knowledge and experience with applications that include unedited AI-generated text such as placeholder wording, prompts or template instructions, automatically declined.
Visa Sponsorship
We are currently unable to accept applications from candidates who require visa sponsorship to work in the UK at this time.
Disability Confident Employer and Reasonable Adjustments
PCS is a Disability Confident employer committed to a supportive and inclusive workplace. We welcome applications from people of all backgrounds. If you need reasonable adjustments or additional support during the recruitment process, please let us know when you apply.
Details
Date posted
26 August 2026
Pay scheme
Other
Salary
£53,713.81 a year Pro Rata
Contract
Fixed term
Duration
18 months
Working pattern
Part-time, Job share
Reference number
A3466-26-0052
Job locations
Darnall Health Centre
York Road
SHEFFIELD
S9 5DH
United Kingdom
Middlewood Primary Health Care Centre
Fairlawns
621 Middlewood Road
SHEFFIELD
S6 1TT
United Kingdom
Job description
Job responsibilities
The post holder will demonstrate a high level of expertise within the specialist service, Digital Rectoscopy providing advice, education and support to staff, patients, their families and carers in Primary Care.
The post holder will be practising autonomously as an advanced clinical practitioner within the designated speciality area to provide patient-centred care as being specifically to identify and diagnose causes of rectal bleeding and detect polyps, inflammation, tumours, or other abnormalities in the rectal mucosa. In addition to diagnostics, tissue samples where necessary.
This will encompass the skills of advanced clinical assessment, examination, diagnosis and treatment within an agreed scope of practice throughout the organisation for patients across sheffield . The post holder will support new ways of working that emphasises a more efficient and patient focused service, and will ensure the safe treatment, referral and discharge of patients with undifferentiated and undiagnosed presentations in their area. Responsibility for leading the on-going development of clinical practice and standards of care within the service, including the development of policies, procedures, protocols and guidelines in collaboration with multidisciplinary colleagues.
Key Areas of Responsibility Clinical
1. Work autonomously as an advanced practitioner within the specialty, managing a caseload of patients delivering individualised direct patient care.
2. Direct responsibility for assessment, examination, investigation and diagnosis of patients within their area of work.
3. Appropriately treat patients, resulting in the safe management and appropriate referral or care planning of patients with undifferentiated and undiagnosed presentations.
4. Manage own caseload and clinical priorities according to agreed protocols and working practices.
5. Undertake a variety of clinical skills and provide treatment/advice as per speciality and scope of practice. Using agreed protocols of clinical practice and professional guidelines.
6. Within scope of practice and clinical competence request and/or undertake diagnostic procedures and clinical investigations related to plans of care.
7. Utilise scope of practice to undertake Non Medical Prescribing role and provide advice on medicine management issues associated with the patient specialty group.
8. Provide a seamless, high quality service from assessment to diagnosis, treatment and review, referring to other specialists as required. Provide guidance to staff, patients and their families and carers on pathway navigation.
9. Lead in the development and updating of referral guidelines and policies for the service.
10. Use highly developed communication skills to effectively communicate with colleagues, patients and their relatives/carers, making reports and liaising as required with medical staff and other members of the multidisciplinary team both verbally and in writing.
11. Use professional judgement to act as an advocate for patients to ensure a patient focused approach to the delivery of care. Support and enable patients and carers to make informed decisions relating to their treatment and management. Escalate any concerns via clinical structures as required.
12. Work towards safe and timely provision of care of patients between Primary and Secondary Care services/healthcare professionals, ensuring barriers to care provision are identified and acted upon appropriately.
13. Report and raise concerns related to Safeguarding, accessing advice and support as required. Be conversant with Organisational policies for safeguarding including the assessment of mental Capacity.
14. Ensure effective and accurate communication whether verbal or written between healthcare professionals as necessary.
15. Ensure that high standards of all documentation are maintained, with accurate, complete and up-to-date information regarding patient care are kept in accordance with professional standards.
16. Undertake training where necessary to develop further advanced clinical practice roles required by the service in order to provide a high standard of patient care.
17. Practice within the scope of professional registration (i.e. NMC, HCPC).
Professional Leadership & Management
1. Provide highly visible and accessible professional leadership and demonstrate expert knowledge and standards of clinical practice.
2. Lead and develop a defined area of Advanced Clinical practice within the designated area of practice, promoting interdisciplinary team and collaborative working practices.
3. Act as a clinical role model demonstrating high standards of advanced clinical practice and provide support or advice to other staff when necessary
4. Lead and support the development of the role according to changing patients needs, service requirements and evidence base practice.
5. Lead and actively participate in service/departmental projects, quality initiatives and statutory accreditation processes. This will include the setting and monitoring of clinical standards of care.
6. Ensure that all resources are managed in an efficient and cost-effective manner to achieve maximum effect for patients and staff.
7. Adhere to all relevant Organisational policies and procedures and to ensure that they are correctly implemented.
8. Lead in the implementation of multidisciplinary service objectives that reflect Organisational or PCN strategies for patient care.
9. Demonstrate effective leadership skills, supporting the Clinical management team in service development and lead as delegated on the implementation of any of these changes.
10. Monitor standards and maintain high quality care. Report any clinical incidents promptly via the Organisational pathways.
11. Utilise the highest level of interpersonal and communication skills when dealing with complex, sensitive or emergency situations.
12. Maintain an awareness of professional and ethical issues to ensure care is delivered in a professional timely and courteous manner by all members of the team, respecting the different spiritual and cultural backgrounds of colleagues, patients and relatives.
13. Escalate any concerns or complaints promptly to Clinical Lead and take part in any necessary Clinical Governance.
14. Participate in the recruitment process as required, providing feedback and support in recruitment decisions.
15. Accountable for own practice, acting at all times within the Professional Code of Professional Conduct (NMC,HCPC, CSP)
16. Maintain a working knowledge of local and national professional policy and strategy.
Education & Training
1. Act as an expert educational resource for clinical staff, patients, and carers by providing formal and informal education. Promote and develop a positive learning environment throughout the Organisation.
2. Act as mentor/assessor to staff members and students as required, providing educational advice and support. Ensure other clinicians can access appropriate training support and guidance.
3. Lead and actively participate in the delivery of educational programmes for multi-disciplinary clinicians.
4. Provide support and guidance as required to clinicians from all disciplines.
5. Ensure that pre and post registration students receive appropriate learning experience whilst allocated to the Organisation/PCN.
6. Participate in provision and identification of in-service training need for all team staff.
7. Participate in education and practice development on a PCN wide basis liaising with PCN, PCS or External educational leads to ensure educational objectives are delivered.
8. Recognise the limits of own professional practice and competence, undertake further training and academic qualifications as required to maintain own specialist knowledge.
9. Take responsibility for ensuring personal and completion of any statutory or mandatory training as required for. Informing line manager if there is any deviance from training attendance.
10. Adapt clinical knowledge and skills to different clinical settings.
11. Participate in the annual appraisal process, delegating duties to team members as appropriate to ensure all staff within the team have personal development plans which support revalidation.
12. Maintain close links with local HEIs and participate in in the development and delivery of new and established advanced practice programmes as required.
Research & Audit
1 Utilise research findings and audit in the delivery of advanced clinical patient care, developing new ways of working.
2. Participate and where required lead audit projects as required by the specialty, involving collating, analysing and reporting on results of the audit process.
3. Collate, analyse and present reports on varying aspects of the speciality activity as required by Organisation.
4. Ensure the results of audit and research conducted by the team are disseminated at local, regional and national level.
5. To share best practice; through publications and attendance/presentation opportunities at conference level.
Quality & Safety
1. Support the maintenance of CQC compliance and local and national clinical governance initiatives in close collaboration with the Organisation.
2. Maintain improvements in patient safety by supporting implementation of patient safety initiatives, prompt and appropriate response to complaints resolution and escalation where appropriate
3. Ensure patient safety by escalating any risks with staffing or service provision to appropriate Clinical Lead.
4. Report any issues with quality and safety immediately to appropriate Clinical Lead.
5. May be deployed to work in any part of the Trust should the need arise to ensure patient safety is maintained.
This job description is not exhaustive and is seen as a guideline for the post. The post holder may be required to undertake other duties to achieve the Trust objectives which are commensurate with the grading of the post
Job description
Job responsibilities
The post holder will demonstrate a high level of expertise within the specialist service, Digital Rectoscopy providing advice, education and support to staff, patients, their families and carers in Primary Care.
The post holder will be practising autonomously as an advanced clinical practitioner within the designated speciality area to provide patient-centred care as being specifically to identify and diagnose causes of rectal bleeding and detect polyps, inflammation, tumours, or other abnormalities in the rectal mucosa. In addition to diagnostics, tissue samples where necessary.
This will encompass the skills of advanced clinical assessment, examination, diagnosis and treatment within an agreed scope of practice throughout the organisation for patients across sheffield . The post holder will support new ways of working that emphasises a more efficient and patient focused service, and will ensure the safe treatment, referral and discharge of patients with undifferentiated and undiagnosed presentations in their area. Responsibility for leading the on-going development of clinical practice and standards of care within the service, including the development of policies, procedures, protocols and guidelines in collaboration with multidisciplinary colleagues.
Key Areas of Responsibility Clinical
1. Work autonomously as an advanced practitioner within the specialty, managing a caseload of patients delivering individualised direct patient care.
2. Direct responsibility for assessment, examination, investigation and diagnosis of patients within their area of work.
3. Appropriately treat patients, resulting in the safe management and appropriate referral or care planning of patients with undifferentiated and undiagnosed presentations.
4. Manage own caseload and clinical priorities according to agreed protocols and working practices.
5. Undertake a variety of clinical skills and provide treatment/advice as per speciality and scope of practice. Using agreed protocols of clinical practice and professional guidelines.
6. Within scope of practice and clinical competence request and/or undertake diagnostic procedures and clinical investigations related to plans of care.
7. Utilise scope of practice to undertake Non Medical Prescribing role and provide advice on medicine management issues associated with the patient specialty group.
8. Provide a seamless, high quality service from assessment to diagnosis, treatment and review, referring to other specialists as required. Provide guidance to staff, patients and their families and carers on pathway navigation.
9. Lead in the development and updating of referral guidelines and policies for the service.
10. Use highly developed communication skills to effectively communicate with colleagues, patients and their relatives/carers, making reports and liaising as required with medical staff and other members of the multidisciplinary team both verbally and in writing.
11. Use professional judgement to act as an advocate for patients to ensure a patient focused approach to the delivery of care. Support and enable patients and carers to make informed decisions relating to their treatment and management. Escalate any concerns via clinical structures as required.
12. Work towards safe and timely provision of care of patients between Primary and Secondary Care services/healthcare professionals, ensuring barriers to care provision are identified and acted upon appropriately.
13. Report and raise concerns related to Safeguarding, accessing advice and support as required. Be conversant with Organisational policies for safeguarding including the assessment of mental Capacity.
14. Ensure effective and accurate communication whether verbal or written between healthcare professionals as necessary.
15. Ensure that high standards of all documentation are maintained, with accurate, complete and up-to-date information regarding patient care are kept in accordance with professional standards.
16. Undertake training where necessary to develop further advanced clinical practice roles required by the service in order to provide a high standard of patient care.
17. Practice within the scope of professional registration (i.e. NMC, HCPC).
Professional Leadership & Management
1. Provide highly visible and accessible professional leadership and demonstrate expert knowledge and standards of clinical practice.
2. Lead and develop a defined area of Advanced Clinical practice within the designated area of practice, promoting interdisciplinary team and collaborative working practices.
3. Act as a clinical role model demonstrating high standards of advanced clinical practice and provide support or advice to other staff when necessary
4. Lead and support the development of the role according to changing patients needs, service requirements and evidence base practice.
5. Lead and actively participate in service/departmental projects, quality initiatives and statutory accreditation processes. This will include the setting and monitoring of clinical standards of care.
6. Ensure that all resources are managed in an efficient and cost-effective manner to achieve maximum effect for patients and staff.
7. Adhere to all relevant Organisational policies and procedures and to ensure that they are correctly implemented.
8. Lead in the implementation of multidisciplinary service objectives that reflect Organisational or PCN strategies for patient care.
9. Demonstrate effective leadership skills, supporting the Clinical management team in service development and lead as delegated on the implementation of any of these changes.
10. Monitor standards and maintain high quality care. Report any clinical incidents promptly via the Organisational pathways.
11. Utilise the highest level of interpersonal and communication skills when dealing with complex, sensitive or emergency situations.
12. Maintain an awareness of professional and ethical issues to ensure care is delivered in a professional timely and courteous manner by all members of the team, respecting the different spiritual and cultural backgrounds of colleagues, patients and relatives.
13. Escalate any concerns or complaints promptly to Clinical Lead and take part in any necessary Clinical Governance.
14. Participate in the recruitment process as required, providing feedback and support in recruitment decisions.
15. Accountable for own practice, acting at all times within the Professional Code of Professional Conduct (NMC,HCPC, CSP)
16. Maintain a working knowledge of local and national professional policy and strategy.
Education & Training
1. Act as an expert educational resource for clinical staff, patients, and carers by providing formal and informal education. Promote and develop a positive learning environment throughout the Organisation.
2. Act as mentor/assessor to staff members and students as required, providing educational advice and support. Ensure other clinicians can access appropriate training support and guidance.
3. Lead and actively participate in the delivery of educational programmes for multi-disciplinary clinicians.
4. Provide support and guidance as required to clinicians from all disciplines.
5. Ensure that pre and post registration students receive appropriate learning experience whilst allocated to the Organisation/PCN.
6. Participate in provision and identification of in-service training need for all team staff.
7. Participate in education and practice development on a PCN wide basis liaising with PCN, PCS or External educational leads to ensure educational objectives are delivered.
8. Recognise the limits of own professional practice and competence, undertake further training and academic qualifications as required to maintain own specialist knowledge.
9. Take responsibility for ensuring personal and completion of any statutory or mandatory training as required for. Informing line manager if there is any deviance from training attendance.
10. Adapt clinical knowledge and skills to different clinical settings.
11. Participate in the annual appraisal process, delegating duties to team members as appropriate to ensure all staff within the team have personal development plans which support revalidation.
12. Maintain close links with local HEIs and participate in in the development and delivery of new and established advanced practice programmes as required.
Research & Audit
1 Utilise research findings and audit in the delivery of advanced clinical patient care, developing new ways of working.
2. Participate and where required lead audit projects as required by the specialty, involving collating, analysing and reporting on results of the audit process.
3. Collate, analyse and present reports on varying aspects of the speciality activity as required by Organisation.
4. Ensure the results of audit and research conducted by the team are disseminated at local, regional and national level.
5. To share best practice; through publications and attendance/presentation opportunities at conference level.
Quality & Safety
1. Support the maintenance of CQC compliance and local and national clinical governance initiatives in close collaboration with the Organisation.
2. Maintain improvements in patient safety by supporting implementation of patient safety initiatives, prompt and appropriate response to complaints resolution and escalation where appropriate
3. Ensure patient safety by escalating any risks with staffing or service provision to appropriate Clinical Lead.
4. Report any issues with quality and safety immediately to appropriate Clinical Lead.
5. May be deployed to work in any part of the Trust should the need arise to ensure patient safety is maintained.
This job description is not exhaustive and is seen as a guideline for the post. The post holder may be required to undertake other duties to achieve the Trust objectives which are commensurate with the grading of the post
Person Specification
Qualifications
Essential
- Professional Registration - NMC , HCPC
- Masters degree level or the portfolio route in advance practice
- Non-Medical Prescribing Course
Desirable
- Post Graduate Qualification in specific speciality or equivalent experience
Experience
Essential
- Evidence of on-going CPD
Desirable
- Teaching & Mentoring qualification/experience
- Able to undertake digital rectoscopy with confidence
- Minimum of 5 years post registration experience in specialty area
Knowledge and Skills
Essential
- Advanced Clinical Assessment skills
Desirable
- Evidence of dissemination of knowledge in wider healthcare organisations
Personal Attributes
Essential
- Excellent communication skills
- Ability to perform in stressful and complex situation
- Sound clinical reasoning & decision making
Person Specification
Qualifications
Essential
- Professional Registration - NMC , HCPC
- Masters degree level or the portfolio route in advance practice
- Non-Medical Prescribing Course
Desirable
- Post Graduate Qualification in specific speciality or equivalent experience
Experience
Essential
- Evidence of on-going CPD
Desirable
- Teaching & Mentoring qualification/experience
- Able to undertake digital rectoscopy with confidence
- Minimum of 5 years post registration experience in specialty area
Knowledge and Skills
Essential
- Advanced Clinical Assessment skills
Desirable
- Evidence of dissemination of knowledge in wider healthcare organisations
Personal Attributes
Essential
- Excellent communication skills
- Ability to perform in stressful and complex situation
- Sound clinical reasoning & decision making
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Primary Care Sheffield
Address
Darnall Health Centre
York Road
SHEFFIELD
S9 5DH
United Kingdom
Employer's website
http://www.primarycaresheffield.org.uk/ (Opens in a new tab)
Employer details
Employer name
Primary Care Sheffield
Address
Darnall Health Centre
York Road
SHEFFIELD
S9 5DH
United Kingdom
Employer's website
http://www.primarycaresheffield.org.uk/ (Opens in a new tab)
Apply Now
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Posted 1 month(s) ago
Reference: A1739-26-0046
Job summary
An exciting opportunity has arisen for an experienced Team Lead to join the Beacon Medical group phone hub team. This role is to support our patients with their medical queries and ensure that they are signposted to the correct care first time.
This role is for 34.75 hours per week
Monday to Friday.
Please ensure that your application is entirely your own original work. Applications found to be generated by artificial intelligence (AI) will not be considered.
We are looking for a proactive and organised Phone Hub Team Lead to support the day-to-day running of our busy Contact Centre within Primary Care. Working closely with the Contact Centre Manager, you will lead and support a dedicated team, ensuring patients receive a responsive, efficient and high-quality service.
Our focus is on improving services and providing high quality care to our patients whilst supporting the local health system to build sustainable integrated services to meet the current and future health and wellbeing needs of the communities we serve.
Main duties of the job
You will play a key role in team leadership, rota management, staff development and service improvement. As the first point of support for the Phone Hub team, you will help drive performance, coordinate resources, manage complex patient enquiries and contribute to the continuous improvement of our services.
Key Responsibilities:
- To be responsible for your own continuing self-development, undertaking training as appropriate.
- To undertake other duties appropriate to the grading of the post as required.
- Must be able to work flexible hours.
About us
Beacon Medical Group Practice is a single practice, Primary Care Network (PCN), providing care to 43,000 patients across Plympton and the South Hams. We are a team of Partners, Salaried GPs, Paramedics, Clinical Pharmacists, Pharmacy Technicians, , Practice and specialist Nurses, HCAs, Phlebotomists, First Contact Physios, Social Prescribers, Advanced Clinical Practitioners, Clinical Practitioners and Administrative support staff. Our mission is to give all our patients the right care, at the right time, in the right place. We are a forward thinking partnership always looking for opportunities to improve services for our patients. We have a good reputation for delivering good healthcare, leading at scale and innovating primary care services. This is a really exciting time to be joining us as we diversify our teams, our partnership and services.
If you join our team; you will receive support, opportunities to grow in your role, training, and work with colleagues who care about you.
Details
Date posted
26 August 2026
Pay scheme
Other
Salary
£13.12 an hour
Contract
Permanent
Working pattern
Full-time
Reference number
A1739-26-0046
Job locations
Mudge Way
Plymouth
PL7 1AD
United Kingdom
Glenside Medical Centre
Glenside Rise
Plympton
PLYMOUTH
PL7 4DR
United Kingdom
Job description
Job responsibilities
Key Responsibilities:
To be responsible for your own continuing self-development, undertaking training as appropriate.
To undertake other duties appropriate to the grading of the post as required.
Must be able to work flexible hours.
Lead:
Assist the Contact Centre Managers to oversee the routine daily activities of all Phone hub staff and ensure individuals are employed to best advantage
Supporting the team in delivery of operational results
Assist the Contact Centre Managers to monitor absence and approve leave requests for all members of the Phone hub team
Responsible for preparing Phone hub rotas for at least 6 weeks in advance
Arrange additional staff cover during leave or sick leave periods to ensure that key staff functions are performed
Ensure that personnel are available to provide sufficient provision for dealing with incoming and outgoing telephone calls
Assist the Contact Centre Managers with 1:1s for all members of the Phone team
Assist the Contact Centre Managers with reviewing training and learning needs for all members of the Phone hub team and update the training matrix
Training:
Assist to identify, through 1:1s and observation, the training needs of Phone hub team members
Assist the Contact Centre Managers to plan and execute staff training sessions as relevant to role, including one to one training and group training
Update guidance as processes change within the organisation and assist to provide training sessions to staff
Support and mentor PAs, both as individuals and team members
Be available as the first point of support for PAs
Report any concerns to the Contact centre managers
Provide coaching and feedback
Appointments Management:
Co-ordinate the cancellations of clinics and rearranging of clinics
Patient and Stakeholder Liaison:
Assist the Contact Centre Managers to deal with patient queries that Phone hub staff have been unable to address
Ensure that online registrations are processed in accordance with practice protocol and published guidance
Assist the Phone hub Mangers to ensure that public areas, including waiting rooms and notice boards, are kept tidy and up to date and that leaflet dispensers are kept stocked with relevant information
Ensure the Groups suggestions and complaints procedure is followed
Assist the Contact Centre Managers to develop and maintain effective communications within the Phone hub team, the Practice, the Group, the Patient Participation Group and with relevant outside agencies
Buildings Management:
Ensure repair and maintenance issues are referred to the appropriate individual in a timely manner
Assist the Contact Centre Managers to allocate staff to stock GP rooms and complete weekly checks of expiry dates for all items within clinical rooms
Information Management and Technology:
Ensure computer and telephone system faults are escalated to the IT lead
Assist the Contact Centre Managers to maintain an up-to-date directory of services to promote care navigation and signposting of services to patients
Organisation and Improvement:
Assist the Contact Centre Managers to identify process improvements and support them to implement change and drive efficiency within the team
Use own initiative in highlighting gaps in processes and implementing changes, where appropriate, to ensure a smooth running of the Phone hub team
Quality:
The postholder will strive to maintain quality within the practice, and will:
Alert other team members to issues of quality and risk
Assess own performance and take accountability for own actions
Contribute to the effectiveness of the team by reflecting on own and team activities and
making suggestions on ways to improve and enhance the teams performance
Effectively manage own time, workload, and resources
Health and Safety:
Ensure all members of staff comply with the Groups health and safety policy
Carry out risk assessments to comply with current Health and Safety legislation
Ensure any health and safety concerns are reported to the Operations Manager
To be aware of and adhere to applicable practice rules, regulations, legislation and procedures, national legislation (Health and Safety, COSHH, Data Protection).
Equality and Diversity:
The post-holder will support the equality, diversity and rights of patients, carers, and colleagues
Act in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with group processes and policies and current legislation
Respecting the privacy, dignity, needs and beliefs of patients, carers, and colleagues
Behaving in a manner that is welcoming, non-judgemental and respects the individuals circumstances, feelings, priorities, and rights
The details contained in this job description are not exhaustive and may change as the post develops.
Governance:
Identify and record risks and issues, developing contingency plans with service and contract leads
Ensure the PCN is compliant with health and safety policies and procedures to reflect current best practice
Ensure that the PCN board and Clinical director adhere to the governance structure as set out in the network agreement
Confidentiality:
To maintain confidentiality of information acquired in the course of undertaking duties for the practice.
Job description
Job responsibilities
Key Responsibilities:
To be responsible for your own continuing self-development, undertaking training as appropriate.
To undertake other duties appropriate to the grading of the post as required.
Must be able to work flexible hours.
Lead:
Assist the Contact Centre Managers to oversee the routine daily activities of all Phone hub staff and ensure individuals are employed to best advantage
Supporting the team in delivery of operational results
Assist the Contact Centre Managers to monitor absence and approve leave requests for all members of the Phone hub team
Responsible for preparing Phone hub rotas for at least 6 weeks in advance
Arrange additional staff cover during leave or sick leave periods to ensure that key staff functions are performed
Ensure that personnel are available to provide sufficient provision for dealing with incoming and outgoing telephone calls
Assist the Contact Centre Managers with 1:1s for all members of the Phone team
Assist the Contact Centre Managers with reviewing training and learning needs for all members of the Phone hub team and update the training matrix
Training:
Assist to identify, through 1:1s and observation, the training needs of Phone hub team members
Assist the Contact Centre Managers to plan and execute staff training sessions as relevant to role, including one to one training and group training
Update guidance as processes change within the organisation and assist to provide training sessions to staff
Support and mentor PAs, both as individuals and team members
Be available as the first point of support for PAs
Report any concerns to the Contact centre managers
Provide coaching and feedback
Appointments Management:
Co-ordinate the cancellations of clinics and rearranging of clinics
Patient and Stakeholder Liaison:
Assist the Contact Centre Managers to deal with patient queries that Phone hub staff have been unable to address
Ensure that online registrations are processed in accordance with practice protocol and published guidance
Assist the Phone hub Mangers to ensure that public areas, including waiting rooms and notice boards, are kept tidy and up to date and that leaflet dispensers are kept stocked with relevant information
Ensure the Groups suggestions and complaints procedure is followed
Assist the Contact Centre Managers to develop and maintain effective communications within the Phone hub team, the Practice, the Group, the Patient Participation Group and with relevant outside agencies
Buildings Management:
Ensure repair and maintenance issues are referred to the appropriate individual in a timely manner
Assist the Contact Centre Managers to allocate staff to stock GP rooms and complete weekly checks of expiry dates for all items within clinical rooms
Information Management and Technology:
Ensure computer and telephone system faults are escalated to the IT lead
Assist the Contact Centre Managers to maintain an up-to-date directory of services to promote care navigation and signposting of services to patients
Organisation and Improvement:
Assist the Contact Centre Managers to identify process improvements and support them to implement change and drive efficiency within the team
Use own initiative in highlighting gaps in processes and implementing changes, where appropriate, to ensure a smooth running of the Phone hub team
Quality:
The postholder will strive to maintain quality within the practice, and will:
Alert other team members to issues of quality and risk
Assess own performance and take accountability for own actions
Contribute to the effectiveness of the team by reflecting on own and team activities and
making suggestions on ways to improve and enhance the teams performance
Effectively manage own time, workload, and resources
Health and Safety:
Ensure all members of staff comply with the Groups health and safety policy
Carry out risk assessments to comply with current Health and Safety legislation
Ensure any health and safety concerns are reported to the Operations Manager
To be aware of and adhere to applicable practice rules, regulations, legislation and procedures, national legislation (Health and Safety, COSHH, Data Protection).
Equality and Diversity:
The post-holder will support the equality, diversity and rights of patients, carers, and colleagues
Act in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with group processes and policies and current legislation
Respecting the privacy, dignity, needs and beliefs of patients, carers, and colleagues
Behaving in a manner that is welcoming, non-judgemental and respects the individuals circumstances, feelings, priorities, and rights
The details contained in this job description are not exhaustive and may change as the post develops.
Governance:
Identify and record risks and issues, developing contingency plans with service and contract leads
Ensure the PCN is compliant with health and safety policies and procedures to reflect current best practice
Ensure that the PCN board and Clinical director adhere to the governance structure as set out in the network agreement
Confidentiality:
To maintain confidentiality of information acquired in the course of undertaking duties for the practice.
Person Specification
The Groups Values
Essential
- The candidate must demonstrate an understanding of our values.
Experience
Essential
- Experience of working within General Practice
- A minimum of 1 year experience working in a high call volume setting
- Considerable experience of delivering excellent customer
- service
Desirable
- Experience of managing staff rotas ensuring staffing levels are safe to
- provide adequate cover for the continuation of Services
- Able to recognise staff training needs and deliver training tailored to
- individual learner and group learning
- Ability to manage staff individual performance through the one-to-one
- process
Skills
Essential
- Robust organisational skills
- Excellent IT skills.
- Good numeracy skills.
- Excellent communication skills.
- Able to take a welcoming, sympathetic, and patient approach with all patients, visitors and callers.
- Able to problem solve and take initiative.
- Able to build supportive and productive working relationships across a team.
- Self-motivated, reliable, and dedicated.
- Able to manage conflict.
- Flexible working attitude.
Desirable
- Leadership skills across sites.
- Able to build supportive working relationships across the group,
- supporting teamwork between interdepending teams.
- Can do attitude and forward thinker demonstrating a range on
- innovation or improvements to practice
Person Specification
The Groups Values
Essential
- The candidate must demonstrate an understanding of our values.
Experience
Essential
- Experience of working within General Practice
- A minimum of 1 year experience working in a high call volume setting
- Considerable experience of delivering excellent customer
- service
Desirable
- Experience of managing staff rotas ensuring staffing levels are safe to
- provide adequate cover for the continuation of Services
- Able to recognise staff training needs and deliver training tailored to
- individual learner and group learning
- Ability to manage staff individual performance through the one-to-one
- process
Skills
Essential
- Robust organisational skills
- Excellent IT skills.
- Good numeracy skills.
- Excellent communication skills.
- Able to take a welcoming, sympathetic, and patient approach with all patients, visitors and callers.
- Able to problem solve and take initiative.
- Able to build supportive and productive working relationships across a team.
- Self-motivated, reliable, and dedicated.
- Able to manage conflict.
- Flexible working attitude.
Desirable
- Leadership skills across sites.
- Able to build supportive working relationships across the group,
- supporting teamwork between interdepending teams.
- Can do attitude and forward thinker demonstrating a range on
- innovation or improvements to practice
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Beacon Medical Group
Address
Mudge Way
Plymouth
PL7 1AD
United Kingdom
Employer's website
Employer details
Employer name
Beacon Medical Group
Address
Mudge Way
Plymouth
PL7 1AD
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Consultant Psychiatrist in Working Age Adult Psychiatry
Tees Esk and Wear Valleys NHS Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: C9346-AMH-351M
Job summary
The post has arisen due to the current post holder leaving the role. The post is located in the South Community Mental Health Team, based at Worsley Court, Selby.
The South CMHT provides expert secondary mental health care to adults over the age of 18 who live in the South of York and surrounding area. The locality has recently moved from GP allocated services to post code allocated services and there are further plans to align our services with the Primary Care Home model. The other parts of the city are covered by the North CMHT based in York at Huntington House; the west team based at Acomb Garth in York and the Central team, also based at Huntington house in York.
The team is multi-disciplinary, utilising the expertise of doctors, nurses, occupational therapists, psychologists, social workers and support workers. There is access to the dietetics team, physical health team and pharmacy.
Current case load numbers: 273
Case load of nurses: Caseload of community mental health practitioners average 35
Waiting list numbers: 38
Main duties of the job
You will be part of the leadership cell and will develop close working relationships with the other clinicians in the CMHT. You will provide clinical leadership to the team and attend huddles and supercells as part of this role. You will assess and treat patients in an outpatient setting. Core work in this setting, on average, will involve 1 new and 6 follow up patients per week. You will work with other professionals as co-workers but are not expected to be lead professional.
About us
We are one of the largest specialist mental health and learning disabilities trusts in the country, with an annual income of £320m and a workforce of some 6,700 staff operating from around 100 sites in Durham, Teesside, North Yorkshire and York and Selby. We provide a range inpatient and community services to 2m people living in County Durham, the Tees Valley, Scarborough, Whitby, Ryedale, Harrogate, Hambleton and Richmondshire. We also provide additional specialist services to other parts of Northern England.
We deliver our services by working in partnership with eight local authorities and clinical commissioning groups, a wide range of voluntary organisations, as well as service users, their carers and the public.
Psychiatrists are essential contributors to our mental health teams. Service users expect and are justified to expect collaborative relationships with dedicated psychiatrists who work consistently as part of effective services. The Medical Directorate and Medical Development Team are striving to improve medical workforce recruitment and retention in a variety of ways and the cornerstone of these efforts is The TEWV Charter for the Medical Workforce. (Please see attached Supporting Document).
Details
Date posted
26 August 2026
Pay scheme
Hospital medical and dental staff
Grade
Consultant
Salary
£113,565 to £150,569 a year
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
C9346-AMH-351M
Job locations
Worsley Court
Doncaster Road
Selby
North Yorkshire
YO8 9BX
United Kingdom
Job description
Job responsibilities
Please see the attached job description for further information on this post.
The job description has yet to be approved by the Royal College of Psychiatrists.
Job description
Job responsibilities
Please see the attached job description for further information on this post.
The job description has yet to be approved by the Royal College of Psychiatrists.
Person Specification
Leadership
Essential
- Reflects on own performance and behaviour, seeking and acting on feedback. Able to influence and persuade to improve services Able to take on leadership role in multidisciplinary team. Knowledge of structure and management of the NHS and the Trust. Shows commitment to quality through knowledge of quality improvement and lean thinking methodology OR able to achieve within one year of appointment Able to adapt to and lead service change.
Desirable
- Able to take on a leadership role outside the multidisciplinary team. Understanding of NHS & wider health economy and its implications for the work of the Trust. Trained to standard equivalent to level 2 in TEWV Trust Quality improvement system
Academic Skills & Lifelong Learning
Essential
- Able to deliver undergraduate or postgraduate teaching and training Participated in continuous professional development Participated in research or service evaluation. Able to use and appraise clinical evidence. Has actively participated in clinical audit.
Desirable
- Able to plan and deliver undergraduate and postgraduate teaching and training relevant to this post Reflected on purpose of CPD undertaken Experienced in clinical research and / or service evaluation. Evidence of achievement in education, research, audit and service improvement: awards, prizes, presentations and publications. Has led clinical audits leading to service change
Qualifications
Essential
- MB BS or equivalent medical qualification.
- Fully registered with the GMC with a licence to practise at the time of appointment.
- Eligible for inclusion in the Specialist Register in the Specialty or within 6 months of gaining CCT
- Approved clinician status OR able to achieve within 3 months of appointment
- Approved under S12 OR able to achieve with 3 months of appointment
Desirable
- Qualification or higher degree in medical education, clinical research or management.
- MRCPsych or equivalent postgraduate qualification.
- Included on the GMC Specialist Register.
Clinical Knowledge & Skills
Essential
- Excellent knowledge in specialty Excellent clinical skills using bio-psycho-social perspective and wide medical knowledge Excellent oral and written communication skills in English Able to manage clinical complexity and uncertainty Makes decisions based on evidence and experience including the contribution of others Able to meet duties under MHA and MCA
Desirable
- Wide range of specialist and sub-specialist experience relevant to post within NHS or comparable service
Experience
Essential
- Experience of working within the specialty
Desirable
- Any other experience that may be applicable
Person Specification
Leadership
Essential
- Reflects on own performance and behaviour, seeking and acting on feedback. Able to influence and persuade to improve services Able to take on leadership role in multidisciplinary team. Knowledge of structure and management of the NHS and the Trust. Shows commitment to quality through knowledge of quality improvement and lean thinking methodology OR able to achieve within one year of appointment Able to adapt to and lead service change.
Desirable
- Able to take on a leadership role outside the multidisciplinary team. Understanding of NHS & wider health economy and its implications for the work of the Trust. Trained to standard equivalent to level 2 in TEWV Trust Quality improvement system
Academic Skills & Lifelong Learning
Essential
- Able to deliver undergraduate or postgraduate teaching and training Participated in continuous professional development Participated in research or service evaluation. Able to use and appraise clinical evidence. Has actively participated in clinical audit.
Desirable
- Able to plan and deliver undergraduate and postgraduate teaching and training relevant to this post Reflected on purpose of CPD undertaken Experienced in clinical research and / or service evaluation. Evidence of achievement in education, research, audit and service improvement: awards, prizes, presentations and publications. Has led clinical audits leading to service change
Qualifications
Essential
- MB BS or equivalent medical qualification.
- Fully registered with the GMC with a licence to practise at the time of appointment.
- Eligible for inclusion in the Specialist Register in the Specialty or within 6 months of gaining CCT
- Approved clinician status OR able to achieve within 3 months of appointment
- Approved under S12 OR able to achieve with 3 months of appointment
Desirable
- Qualification or higher degree in medical education, clinical research or management.
- MRCPsych or equivalent postgraduate qualification.
- Included on the GMC Specialist Register.
Clinical Knowledge & Skills
Essential
- Excellent knowledge in specialty Excellent clinical skills using bio-psycho-social perspective and wide medical knowledge Excellent oral and written communication skills in English Able to manage clinical complexity and uncertainty Makes decisions based on evidence and experience including the contribution of others Able to meet duties under MHA and MCA
Desirable
- Wide range of specialist and sub-specialist experience relevant to post within NHS or comparable service
Experience
Essential
- Experience of working within the specialty
Desirable
- Any other experience that may be applicable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Tees Esk and Wear Valleys NHS Foundation Trust
Address
Worsley Court
Doncaster Road
Selby
North Yorkshire
YO8 9BX
United Kingdom
Employer's website
Employer details
Employer name
Tees Esk and Wear Valleys NHS Foundation Trust
Address
Worsley Court
Doncaster Road
Selby
North Yorkshire
YO8 9BX
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Salaried GP - Maternity Cover
Winscombe and Banwell Family Practice View all jobs
Posted 1 month(s) ago
Reference: A2015-26-0005
Job summary
Join a team that genuinely looks out for each other.
We're a friendly, well-established practice serving a growing rural community.
Whether you're newly qualified or looking for a fresh start, we'd love to meet you.
Main duties of the job
4/5 sessions per week - Flexible working patterns available
Fixed Contract - Starting December
Competitive salary - Reflecting your experience
Beautiful location - Easy links to Bristol and the M5
About us
We are looking for an enthusiastic and committed Salaried GP to join our friendly and supportive team.
This is an excellent opportunity to work within a well-established, forward-thinking practice serving our local community, with the support of a wider organisation that is dedicated to delivering innovative, high-quality primary care.
What We Offer -
Supportive, open-door culture
Weekly clinical meetings
Monthly teaching afternoons
In-house MDT: pharmacists, physios, ANPs, social prescribers
One week pro-rata CPD time
High patient satisfaction scores
Specialist interests encouraged
Details
Date posted
26 August 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Fixed term
Duration
12 months
Working pattern
Full-time, Flexible working
Reference number
A2015-26-0005
Job locations
Hillyfields
Winscombe
North Somerset
BS25 1AF
United Kingdom
Job description
Job responsibilities
To work as an autonomous practitioner, responsible for the provision of medical services to the practice population, delivering an excellent standard of clinical care. Furthermore, the post-holder will adhere to the GMC standards for good medical practice, contributing to the effective management of the practice, leading by example, maintaining a positive, collaborative working relationship with the multidisciplinary team.
Job description
Job responsibilities
To work as an autonomous practitioner, responsible for the provision of medical services to the practice population, delivering an excellent standard of clinical care. Furthermore, the post-holder will adhere to the GMC standards for good medical practice, contributing to the effective management of the practice, leading by example, maintaining a positive, collaborative working relationship with the multidisciplinary team.
Person Specification
Clinical Knowledge & Skills
Essential
- Outstanding level of clinical knowledge and skills commensurate with that of an experienced GP Excellent communication skills (written and oral)
- Strong IT skills Clear, polite telephone manner Effective time management (Planning & Organising)
- Ability to work as a team member and autonomously
- Excellent interpersonal skills Problem solving & analytical skills
- Ability to follow clinical policy and procedure
- Experience with audit and able to lead audit programmes
- Experience with clinical risk management
Desirable
- Emis user skills
Qualifications
Essential
- Qualified GP MRCGP Vocational Training Certificate or equivalent JCPTGP General Practitioner (Certificate of Completion of Training CCT)
Experience
Essential
- Experience of working in a primary care environment
- Experience of continued professional development
- Experience of QOF and clinical audit
- Experience of medicines management
Person Specification
Clinical Knowledge & Skills
Essential
- Outstanding level of clinical knowledge and skills commensurate with that of an experienced GP Excellent communication skills (written and oral)
- Strong IT skills Clear, polite telephone manner Effective time management (Planning & Organising)
- Ability to work as a team member and autonomously
- Excellent interpersonal skills Problem solving & analytical skills
- Ability to follow clinical policy and procedure
- Experience with audit and able to lead audit programmes
- Experience with clinical risk management
Desirable
- Emis user skills
Qualifications
Essential
- Qualified GP MRCGP Vocational Training Certificate or equivalent JCPTGP General Practitioner (Certificate of Completion of Training CCT)
Experience
Essential
- Experience of working in a primary care environment
- Experience of continued professional development
- Experience of QOF and clinical audit
- Experience of medicines management
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Winscombe and Banwell Family Practice
Address
Hillyfields
Winscombe
North Somerset
BS25 1AF
United Kingdom
Employer's website
https://www.winscombebanwellsurgery.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Winscombe and Banwell Family Practice
Address
Hillyfields
Winscombe
North Somerset
BS25 1AF
United Kingdom
Employer's website
https://www.winscombebanwellsurgery.nhs.uk/ (Opens in a new tab)
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Community Staff Nurse - Health Visitor
Somerset County Council View all jobs
Posted 1 month(s) ago
Reference: K0002-26-0025
Job summary
Youll work as a member of the Health Visiting Service within a designated locality. Youll be supporting the team to deliver on public health priorities in Somerset, delivering to children and families in line with current national Public Health agendas.
You will play a key role in safeguarding and early intervention, working directly with vulnerable children and families and providing specialist advice to parents, carers and educational settings. You will also collaborate with partner agencies, including early years providers, social care and community organisations, to help deliver targeted programmes that promote child development, wellbeing and safety across the community.
Main duties of the job
- Work with vulnerable children and families in line with national and local policies. Provide specialist support and advice regarding the health and wellbeing needs of children.
- Work in partnership with other agencies, particularly the Local Authority, supporting the delivery of programmes of intervention for individual children and families.
- Deliver national and local programmes on an individual, group and community level.
- Participate in the delivery of the National Healthy Child Programme 0-5 years, including developmental checks as allocated, attendance at baby clinics.
- Participate in the promotion and delivery of young peoples clinics in partnership with the educational and community establishments to promote general health and wellbeing of children and young people.
- Identify need through Family Health Needs Assessment and provide personalised advice, support and interventions to parents and carers regarding health and social issues.
About us
We are proud to offer an environment that is supportive and rewarding, working as part of a team who are passionate about the work they do to improve the lives of people in Somerset.
We offer great training and development opportunities, with supportive management. As well as this, we have some fantastic employee benefits available:
- Membership of theNHS Pension Scheme, subject to meeting certain criteria, or Auto enrolment onto our generous Pension Scheme and optional pension enhancement through our Additional Voluntary Contribution scheme.
- Stable, family friendly working patterns, working between 9:00 - 5:00 Monday to Friday.
- Prioritised superb Safeguarding, Clinical, and Restorative supervision.
- The opportunity to fulfil your leadership role within the team.
- Continuing Professional Development opportunities.
- Generous annual leave allowance (plus bank holidays), with the opportunity to purchase up to 2 weeks additional leave.
- Staff discounts in gyms.
- Employee Assistance for the times you may need some support and a variety of employee wellbeing services.
- My Staff Shop offering discounts in shops, online shopping, restaurants, cinema tickets, insurance benefits and more.
If you submit an application for this role via NHS Jobs, we will upload your details to our applicant tracking system. Please see our privacy statement in the link.
Details
Date posted
26 August 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
£25,658 to £31,234 a year
Contract
Fixed term
Duration
12 months
Working pattern
Part-time
Reference number
K0002-26-0025
Job locations
Sydenham Childrens Centre
Fairfax Road
Bridgwater
TA6 4LS
United Kingdom
Job description
Job responsibilities
Job Summary
1. Work as a member of the Health Visiting service within a designated locality supporting the Health Visiting Team to deliver on public health priorities in Somerset to children and families in line current national Public Health Agendas, working to National and Local objectives as defined by Service Specifications under the supervision and guidance of a Health Visitor.
2. Work with vulnerable children and families in line with national and local policies relating to safeguarding children and to provide specialist support and advice to children, families and schools regarding the health and wellbeing needs of children. Reporting to Health Visitor.
3.Work in partnership with other agencies, particularly the Local Authority, including children social care and early years settings. Support the delivery of programmes of intervention for individual children and families.
4. Deliver national and local programmes on an individual, group and community level. Supervise and guide the Health Visitor team assistant practitioners and administrator.
Key Responsibilities under supervision and guidance of the Health Visitors
5. Participate in the delivery of the National Healthy Child Programme 0-5 years, including developmental checks as allocated, attendance at baby clinics.
6.Identify need through Family Health Needs Assessment and provide personalised advice, support and interventions to parents and carers regarding health and social issues. Complete contemporaneous electronic record keeping including report writing and client records in line with the organisations policies and NMC code of Practice.
7. Participate in the promotion and delivery of young people's clinics in partnership with the educational and community establishments to promote general health and wellbeing of children and young people.
8. Work collaboratively as a member of a multi-disciplinary team with other agencies to maximise the Health Visiting service contribution to health improvements in the local community.
9. Facilitate and deliver targeted groups in a variety of settings.
10. Contribute to the delivery of health and social learning programmes for young people with identified needs.
11.Contribute to the delivery of care programmes for vulnerable children in conjunction with the Health Visiting team, families, school and other professionals.
12. Liaise with Health Visiting teams regarding children who may have additional needs relating to transition between pre-school and school and support the transition.
13. Understand, uphold and promote the aims of the councils equality, diversity and inclusion policies; health, safety and wellbeing of self and others; and Organisational values in everything you do. Equality and Diversity practice covers both interaction with staff, service users and communities and includes challenging discrimination and promoting equality of opportunity for all.
The postholder will complete a period of induction to achieve the competences required to undertake the role.
Contacts & Relationships
School Nurse/Health Visiting teams across Somerset.
Children, young people and families.
Early Years Education Providers, Head Teachers and Schools.
Community Services, Fire and Police.
Public Health Directorate, Somerset CCG.
Heads of Service, Children and Young People Provider Services and Locality Leads.
Primary Care GP practices.
Midwifery Services, Paediatric Services, Integrated Therapy Services.
Voluntary Sector.
External relationships with other agencies and Acute NHS Trusts.
Allied partnerships, e.g., Drug & Alcohol Action Team, perinatal mental health.
Communicate in person, face to face, in writing and, where appropriate, electronically with all the above contacts.
Further information specific to this job
Somerset Councils dynamic Working Strategy will be applied to this position.
This job requiresa criminal background check (DBS) via the disclosure procedure.
Job description
Job responsibilities
Job Summary
1. Work as a member of the Health Visiting service within a designated locality supporting the Health Visiting Team to deliver on public health priorities in Somerset to children and families in line current national Public Health Agendas, working to National and Local objectives as defined by Service Specifications under the supervision and guidance of a Health Visitor.
2. Work with vulnerable children and families in line with national and local policies relating to safeguarding children and to provide specialist support and advice to children, families and schools regarding the health and wellbeing needs of children. Reporting to Health Visitor.
3.Work in partnership with other agencies, particularly the Local Authority, including children social care and early years settings. Support the delivery of programmes of intervention for individual children and families.
4. Deliver national and local programmes on an individual, group and community level. Supervise and guide the Health Visitor team assistant practitioners and administrator.
Key Responsibilities under supervision and guidance of the Health Visitors
5. Participate in the delivery of the National Healthy Child Programme 0-5 years, including developmental checks as allocated, attendance at baby clinics.
6.Identify need through Family Health Needs Assessment and provide personalised advice, support and interventions to parents and carers regarding health and social issues. Complete contemporaneous electronic record keeping including report writing and client records in line with the organisations policies and NMC code of Practice.
7. Participate in the promotion and delivery of young people's clinics in partnership with the educational and community establishments to promote general health and wellbeing of children and young people.
8. Work collaboratively as a member of a multi-disciplinary team with other agencies to maximise the Health Visiting service contribution to health improvements in the local community.
9. Facilitate and deliver targeted groups in a variety of settings.
10. Contribute to the delivery of health and social learning programmes for young people with identified needs.
11.Contribute to the delivery of care programmes for vulnerable children in conjunction with the Health Visiting team, families, school and other professionals.
12. Liaise with Health Visiting teams regarding children who may have additional needs relating to transition between pre-school and school and support the transition.
13. Understand, uphold and promote the aims of the councils equality, diversity and inclusion policies; health, safety and wellbeing of self and others; and Organisational values in everything you do. Equality and Diversity practice covers both interaction with staff, service users and communities and includes challenging discrimination and promoting equality of opportunity for all.
The postholder will complete a period of induction to achieve the competences required to undertake the role.
Contacts & Relationships
School Nurse/Health Visiting teams across Somerset.
Children, young people and families.
Early Years Education Providers, Head Teachers and Schools.
Community Services, Fire and Police.
Public Health Directorate, Somerset CCG.
Heads of Service, Children and Young People Provider Services and Locality Leads.
Primary Care GP practices.
Midwifery Services, Paediatric Services, Integrated Therapy Services.
Voluntary Sector.
External relationships with other agencies and Acute NHS Trusts.
Allied partnerships, e.g., Drug & Alcohol Action Team, perinatal mental health.
Communicate in person, face to face, in writing and, where appropriate, electronically with all the above contacts.
Further information specific to this job
Somerset Councils dynamic Working Strategy will be applied to this position.
This job requiresa criminal background check (DBS) via the disclosure procedure.
Person Specification
Experience
Essential
- Experienced in the use of IT applications, specifically experience of Word, Excel, PowerPoint and Email.
- Community experience and/or experience in working with children/families.
- Experience of working across organisational boundaries in a health care setting.
- Experience of delivering programmes in a community setting and providing a range of diverse services.
- Ability to recognise and manage challenging situations in a calm and professional manner.
- Able to take instruction and direction and work effectively as part of a team.
Desirable
- Experience of working with children and families with additional special needs.
- Experience and knowledge of child protection procedures.
- Experience of working with and or knowledge of child and maternal health issues e.g., parental emotional health and wellbeing, smoking cessation, substance misuse, parenting issues.
Knowledge
Essential
- Working knowledge of Safeguarding policies and procedures.
- Ability to record and retrieve information on charts/paper and electronic patient records.
Desirable
- Understanding of quality standards and audit.
- Knowledge of key national and local public health priorities.
- Understanding of child and pre/post-maternal health issues.
- Working knowledge of using the RIO records system.
Qualifications
Essential
- Registered Nurse on Part 1 of NMC register.
- Registered Midwife.
- Evidence of continued professional development.
- Ability to undertake PMVA training to required level for role.
- Ability to speak fluent English as stated in Part 7 of the Immigration Act (2016).
Personal Attributes
Essential
- Excellent interpersonal skills influencing, negotiating and communication (written and verbal) skills.
- Aptitude and confidence for working with a rapidly changing environment.
- Supportive and able to foster an open and learning culture.
- Proven organisational and time management skills.
- Group facilitation skills.
- Compassionate exceptional interpersonal skills with the ability to communicate effectively with patients, carers and relatives remaining sensitive and empathetic.
- Listens to others views respecting and valuing individual patient needs.
- Professional and patient focussed approach with inspirational skills, acting as a role model to colleagues and junior staff members.
- Excellent organisational skills, ability to manage own time and plan timed activities for staff and service users.
- High standards of written communication skills with the ability to use email and internet.
Desirable
- Able to work as part of a multi professional team.
Person Specification
Experience
Essential
- Experienced in the use of IT applications, specifically experience of Word, Excel, PowerPoint and Email.
- Community experience and/or experience in working with children/families.
- Experience of working across organisational boundaries in a health care setting.
- Experience of delivering programmes in a community setting and providing a range of diverse services.
- Ability to recognise and manage challenging situations in a calm and professional manner.
- Able to take instruction and direction and work effectively as part of a team.
Desirable
- Experience of working with children and families with additional special needs.
- Experience and knowledge of child protection procedures.
- Experience of working with and or knowledge of child and maternal health issues e.g., parental emotional health and wellbeing, smoking cessation, substance misuse, parenting issues.
Knowledge
Essential
- Working knowledge of Safeguarding policies and procedures.
- Ability to record and retrieve information on charts/paper and electronic patient records.
Desirable
- Understanding of quality standards and audit.
- Knowledge of key national and local public health priorities.
- Understanding of child and pre/post-maternal health issues.
- Working knowledge of using the RIO records system.
Qualifications
Essential
- Registered Nurse on Part 1 of NMC register.
- Registered Midwife.
- Evidence of continued professional development.
- Ability to undertake PMVA training to required level for role.
- Ability to speak fluent English as stated in Part 7 of the Immigration Act (2016).
Personal Attributes
Essential
- Excellent interpersonal skills influencing, negotiating and communication (written and verbal) skills.
- Aptitude and confidence for working with a rapidly changing environment.
- Supportive and able to foster an open and learning culture.
- Proven organisational and time management skills.
- Group facilitation skills.
- Compassionate exceptional interpersonal skills with the ability to communicate effectively with patients, carers and relatives remaining sensitive and empathetic.
- Listens to others views respecting and valuing individual patient needs.
- Professional and patient focussed approach with inspirational skills, acting as a role model to colleagues and junior staff members.
- Excellent organisational skills, ability to manage own time and plan timed activities for staff and service users.
- High standards of written communication skills with the ability to use email and internet.
Desirable
- Able to work as part of a multi professional team.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Somerset County Council
Address
Sydenham Childrens Centre
Fairfax Road
Bridgwater
TA6 4LS
United Kingdom
Employer's website
https://www.somerset.gov.uk/ (Opens in a new tab)
Employer details
Employer name
Somerset County Council
Address
Sydenham Childrens Centre
Fairfax Road
Bridgwater
TA6 4LS
United Kingdom
Employer's website
https://www.somerset.gov.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 month(s) ago
Reference: A4240-26-0011
Job summary
This is a blended role, both elements of social prescribing and health & wellbeing coach are required.
The post is within Preston North & East PCN and hosted by Issa Medical. You will be required to work across more than one practice as well as some outreach working within the community.
The PCN covers a large and diverse population, both culturally and economically. Preston has areas of high deprivation and as a PCN we have a Targeted Demand Management approach within our health inequalities agenda.
as well as 1:1 targeted and generic referrals from practices, we work closely with colleagues across both the voluntary and public sector on joint initiatives.
General Practice is moving towards a neighbourhood model of working and the work carried out within our health inequalities teams plays an important aspect as we work towards this.
This is an exciting opportunity to be part of a wider team across both Preston PCNs covering the Heart of Lancashire GP Federation footprint.
Main duties of the job
You will be part of our health inequalities team, the role will be a mix of social prescribing and health and wellbeing coach.
Our approach to social prescribing is to support patients referred via a clinician with access and signposting to empower them to make better choices and enable them to access services who can support addressing their health and social needs.
As part of our Targeted Demand Management strategy, this will require more intense support of particular cohorts of patients, offering them more 1:1 advice, guidance and assistance to achieve an improvement in their health.
There will also be a requirement to liaise with community groups, attend events and offer general health advice and information. This will require simply tests such as blood pressure, height & weight etc. All equipment and training will be provided.
About us
Preston North & East is a large Primary Care Network (PCN) made up of 8 practices and covers a registered population of approximately 108,000 patients.
We have recently become part of the newly formed Heart of Lancashire GP Federation and work closely with our neighbouring PCNs, both in Preston and across Central Lancashire.
Issa Medical is the lead practice for the PCN and will host this role. We have 2 practices, 1 in Deepdale and1 in Fulwood. the remaining PCN practices are in the Ribbleton, Avenham, Longridge and Fulwood areas.
You will be required to work across more than one practice and attend events across Preston.
We have a friendly team who have a wealth of experience and are looking forward to an addition to the team!
Details
Date posted
26 August 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Full-time
Reference number
A4240-26-0011
Job locations
73 St Gregory Road
Preston
Lancashire
PR1 6YA
United Kingdom
Job description
Job responsibilities
The post holder will play a key role in supporting patients to improve their health, wellbeing and independence through a personalised, person-centred approach.
Working closely with GP practices, community services, voluntary organisations and the wider integrated Neighbourhood Team. The role will support patients to identify goals, develop self-management skills access community resources and address the wider determinants of health.
The role will focus on supporting frail, vulnerable and at risk patients through both proactive and reactive interventions, helping to reduce health inequalities, prevent crisis situations and avoid unnecessary hospital admissions.
The post holder will work within agreed protocols and their scope of practice, escalating concerns to registered clinicians where appropriate.
This is a non-clinical role that acts as a bridge between primary care services and the realities patients face in their daily lives, ensuring support is based on what matters most in individuals.
Job description
Job responsibilities
The post holder will play a key role in supporting patients to improve their health, wellbeing and independence through a personalised, person-centred approach.
Working closely with GP practices, community services, voluntary organisations and the wider integrated Neighbourhood Team. The role will support patients to identify goals, develop self-management skills access community resources and address the wider determinants of health.
The role will focus on supporting frail, vulnerable and at risk patients through both proactive and reactive interventions, helping to reduce health inequalities, prevent crisis situations and avoid unnecessary hospital admissions.
The post holder will work within agreed protocols and their scope of practice, escalating concerns to registered clinicians where appropriate.
This is a non-clinical role that acts as a bridge between primary care services and the realities patients face in their daily lives, ensuring support is based on what matters most in individuals.
Person Specification
Qualifications
Essential
- GCSE grade 4/C or above (or equivalent) in English and Mathematics
- NVQ Level 3 qualification or equivalent experience
- Evidence of continuous professional development
Desirable
- Level 2 or Level 3 Health Coaching qualification
- Social Prescribing, Personalised Care or Coaching qualification
- Willingness to undertake further training relevant to the role
Person Specification
Qualifications
Essential
- GCSE grade 4/C or above (or equivalent) in English and Mathematics
- NVQ Level 3 qualification or equivalent experience
- Evidence of continuous professional development
Desirable
- Level 2 or Level 3 Health Coaching qualification
- Social Prescribing, Personalised Care or Coaching qualification
- Willingness to undertake further training relevant to the role
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Issa Medical Centre
Address
73 St Gregory Road
Preston
Lancashire
PR1 6YA
United Kingdom
Employer's website
Employer details
Employer name
Issa Medical Centre
Address
73 St Gregory Road
Preston
Lancashire
PR1 6YA
United Kingdom
Employer's website
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
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Posted 1 month(s) ago
Reference: A1610-26-0006
Job summary
An exciting opportunity has arisen for a GP to join our team to cover 5 to 7 sessions per week in a friendly, dynamic, and forward-thinking, single-site surgery in Harrogate. We have an outstanding clinical and nursing team, situated in modern, purpose-built premises in the heart of this historic Spa town.
Strayside Health is a recently formed practice (following the successful merger of East Parade and Park Parade Surgeries in April 2025). Before the merger, both practices worked closely together for a number of years, sharing our Nurse Team and back-office staff (medical secretaries, data quality and administration teams).
Our newly merged practice is progressive and keen to embrace change whilst maintaining the traditional values of patient centred general practice.
We have a great team ethos in our workforce, with strong staff retention.
We are friendly and supportive with a focus on staff wellbeing and for many years have continued the tradition of our valuable daily GP coffee meeting.
Routine clinics compromise of a mix of telephone and 15-minute face-to-face consultation appointments, including 25% of routine surgery time being protected for clinical admin and a defined number of appointments per routine session.
We are looking for enthusiastic individuals who share our values and are ready to embrace the challenges of the future with our team. We can be flexible about start dates and informal enquiries are welcome.
Main duties of the job
In accordance with the practice timetable, as agreed, the post-holder will make themselves available to undertake a variety of duties, including surgery consultations, telephone consultations, eConsultations, visiting patients at home, checking and signing repeat prescriptions and dealing with queries, paperwork and correspondence in a timely fashion.
Actioning a share of blood results and incoming clinical documents, both paper and electronic
Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers
Assessing the health care needs of patients with undifferentiated and undiagnosed problems
Screening patients for disease risk factors and early signs of illness
Offering preventative advice
Developing care plans for health in consultation with patients and in line with current practice disease management protocols
Referring to other care providers as appropriate
Recording clear and contemporaneous consultation notes to agreed standards
Collecting data for audit purposes
Prescribing in accordance with the ICB or practice prescribing formulary whenever this is clinically appropriate
In general, the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care.
About us
Situated in the beautiful spa town of Harrogate close to the Yorkshire Dales, we serve an urban and suburban population of just under 16,000 patients.
We are committed to providing high quality primary care. There are six GP Partners and nine Salaried GPs with a range of skills and interests.
We have developed innovative systems to manage our workload. This includes having a shared Clinical Administration Team, Data Quality Team and Medical Secretary Service. These teams are shared amongst both practices at Mowbray Square Medical Centre, giving us a strong infrastructure to support GPs and safely reduce administrative workload.
Our highly skilled and experienced Nurse Team consists of a Practice Nurse, Nurse Associate and two Healthcare Assistants, who are led by our Lead Nurse.
We have formal responsibility for three care homes for the elderly and two learning disability care homes. Named GPs offer a fixed regular commitment to these homes under a local ICB scheme.
Nominated GP leads for safeguarding, QOF, finance, patient services, womens health, prescribing, palliative care, diabetes and nursing care ensures a structured supportive system across the practice.
Details
Date posted
26 August 2026
Pay scheme
Other
Salary
£11,456 a session per annum
Contract
Permanent
Working pattern
Part-time
Reference number
A1610-26-0006
Job locations
Mowbray Square Medical Centre
Harrogate
North Yorkshire
HG1 5AR
United Kingdom
Strayside Health
Mowbray Square Medical Centre
Harrogate
North Yorkshire
HG15AR
United Kingdom
Job description
Job responsibilities
Please see attached job description and person specification attached to this job advert.
Informal visits are welcomed to the practice. Please contact Emma Keating (Practice Manager) to arrange this should you wish.
Job description
Job responsibilities
Please see attached job description and person specification attached to this job advert.
Informal visits are welcomed to the practice. Please contact Emma Keating (Practice Manager) to arrange this should you wish.
Person Specification
Aptitude and Abilities
Essential
- Broad range of IT skills
- Able to use own initiative and work without supervision
- Able to effectively co-lead a team and the service
- Able to cope with and effectively organise the workload
- Ability to communicate effectively, both verbally and non-verbally daily
- Practical problem-solving skills
- Ability to motivate and inspire self and others
- Accurate written and verbal communication of information
- Ability to show empathy and understand the difficulties faced by people affected by adverse life events
- Ability to prioritise own workload
- Ability to ask sensitively about information needs
- Ability to retrieve and consolidate information from a wide range of sources and in different formats
- Ability to work effectively under pressure and meet tight deadlines
- Ability to show evidence of leadership
- Ability to work in a multi-disciplinary team
Personal Qualities
Essential
- Ability to deal with complex and difficult emotional situations
- Familiarity with issues of service organisation, transformation and development
- Adhere to policies around confidentiality, health & safety, equality & diversity
- Calm and objective
- Confident, yet approachable
- Recognition of own limitations
- Demonstrates enthusiasm
- Non-judgemental, respectful of others privacy, needs & beliefs
- Ability to work in a multi-disciplinary team
- Ability to address and work to overcome any equality, diversity and rights of service users
- Identify and mitigate potential risks to health, safety and policy
Experience
Essential
- Sound knowledge of clinical governance, including audit and service improvement activities
- Eligibility for Medical Indemnity Membership
Qualifications
Essential
- MBBS or equivalent medical degree
- GMC registration
Desirable
- MRCGP
- Evidence of continued role development
- Teaching qualification
Other Requirements
Essential
- Flexibility to work outside of core office hours
- Disclosure Barring Service (DBS) check
- Occupational Health Clearance
Person Specification
Aptitude and Abilities
Essential
- Broad range of IT skills
- Able to use own initiative and work without supervision
- Able to effectively co-lead a team and the service
- Able to cope with and effectively organise the workload
- Ability to communicate effectively, both verbally and non-verbally daily
- Practical problem-solving skills
- Ability to motivate and inspire self and others
- Accurate written and verbal communication of information
- Ability to show empathy and understand the difficulties faced by people affected by adverse life events
- Ability to prioritise own workload
- Ability to ask sensitively about information needs
- Ability to retrieve and consolidate information from a wide range of sources and in different formats
- Ability to work effectively under pressure and meet tight deadlines
- Ability to show evidence of leadership
- Ability to work in a multi-disciplinary team
Personal Qualities
Essential
- Ability to deal with complex and difficult emotional situations
- Familiarity with issues of service organisation, transformation and development
- Adhere to policies around confidentiality, health & safety, equality & diversity
- Calm and objective
- Confident, yet approachable
- Recognition of own limitations
- Demonstrates enthusiasm
- Non-judgemental, respectful of others privacy, needs & beliefs
- Ability to work in a multi-disciplinary team
- Ability to address and work to overcome any equality, diversity and rights of service users
- Identify and mitigate potential risks to health, safety and policy
Experience
Essential
- Sound knowledge of clinical governance, including audit and service improvement activities
- Eligibility for Medical Indemnity Membership
Qualifications
Essential
- MBBS or equivalent medical degree
- GMC registration
Desirable
- MRCGP
- Evidence of continued role development
- Teaching qualification
Other Requirements
Essential
- Flexibility to work outside of core office hours
- Disclosure Barring Service (DBS) check
- Occupational Health Clearance
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Strayside Health
Address
Mowbray Square Medical Centre
Harrogate
North Yorkshire
HG1 5AR
United Kingdom
Employer's website
Employer details
Employer name
Strayside Health
Address
Mowbray Square Medical Centre
Harrogate
North Yorkshire
HG1 5AR
United Kingdom
Employer's website
Apply Now
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Bank Community Diabetes Specialist Nurse
East Coast Community Healthcare CIC View all jobs
Posted 1 month(s) ago
Reference: 849-OL-85
Job summary
We are recruiting a Bank Band 7 Community Diabetes Specialist Nurse to work within East Coast Community Healthcare Specialist Diabetes Nursing Team.
The post holder will need to demonstrate a comprehensive knowledge base and experience in relation to managing type 2 diabetes in the community.
The post holder will contribute to the delivery of specialist nursing care, case management and provide direct patient care, acting as an expert practitioner to optimise patient health, provide education for self-care and complex management of patient pathways.
Post locations - Remote/home, GP surgery clinics, ECCH bases including Yare House, Gorleston / Kirkley Mill Health Centre, Lowestoft / Northgate Hospital, Great Yarmouth.
Main duties of the job
To provide clinical leadership, operational management and professional support to the ECCH Community Diabetes Specialist Nursing Service. Develop and deliver the integrated diabetes service across Norfolk & Waveney East locality.
To work with other members of the multidisciplinary team to promote diabetes health and effective clinical management. To work autonomously at a level appropriate to clinical competence and within the scope of professional practice.
To provide specialist training sessions for staff across ECCH and all external stakeholders.
To undertake with others, continuous evaluation of the service to ensure it is fit for purpose and increases access and choice .
To contact, assess, monitor and support patients/clients and their families ensuring holistic health needs assessment as well as medication adherence, treatment and follow up.
Liaise with Endocrinologists, GPs and community staff as required.
Organise/attend/participate in diabetes team meetings as required.
To advise on treatment plans for the patient.
To develop individual care plans in partnership with clients based on a shared assessment of need.
To formulate and review/update diabetes policies.
Attend in service training courses and study sessions as appropriate to maintain own competencies.
Plan, implement and evaluate diabetes training to students and other members of ECCH staff.
About us
ECCH is well established health care provider and has been successfully delivering NHS care within the community since 2011. We provide a range of NHS, community health and social care services predominantly across the easterly region of the Norfolk/Suffolk borders.We are aligned to NHS terms and conditions, and offer many employee benefits, to find out more about us visit our website - www.ecch.org. We are a social enterprise and staff owned organisation which means staff can opt to be shareholders and have a real say in how ECCH is run and evolves to deliver healthcare for the future.At the heart of our ambition, we work in partnership with and for the community to become the provider and employer of choice for community healthcare.
Details
Date posted
26 August 2026
Pay scheme
Agenda for change
Band
Band 7
Salary
£49,387 to £56,515 a year
Contract
Bank
Working pattern
Part-time
Reference number
849-OL-85
Job locations
Hamilton House
Battery Green Road
Lowestoft
Suffolk
NR32 1DE
United Kingdom
Job description
Job responsibilities
To contact, assess, monitor and support patients/clients and their families ensuring holistic health needs assessment as well as medication compliance, treatment and follow up.
Liaise with Endocrinologists, GP's and community staff as required.
Organise/attend/participate in diabetes team meetings as required.
To advise on treatment plans for the patient.
To develop individual care plans in partnership with clients based on a shared assessment of need.
To formulate and review/update diabetes policies.
Attend in service training courses and study sessions as appropriate to maintain own competencies.
Plan, implement and evaluate diabetes training to students and other members of ECCH staff.
To act as a source of expert advice regarding diabetes information to patients and other health care professionals.
Maintain contemporaneous and accurate written and electronic records in partnership with clients and in accordance with policies and procedures.
Take responsibility for management of team members as required.
To lead on tasks as delegated by line manager.
Write reports and participate in audit on service delivery, as required for manager and ECCH Board.
Devise local protocols for specialist working and ensure implementation as required.
Job description
Job responsibilities
To contact, assess, monitor and support patients/clients and their families ensuring holistic health needs assessment as well as medication compliance, treatment and follow up.
Liaise with Endocrinologists, GP's and community staff as required.
Organise/attend/participate in diabetes team meetings as required.
To advise on treatment plans for the patient.
To develop individual care plans in partnership with clients based on a shared assessment of need.
To formulate and review/update diabetes policies.
Attend in service training courses and study sessions as appropriate to maintain own competencies.
Plan, implement and evaluate diabetes training to students and other members of ECCH staff.
To act as a source of expert advice regarding diabetes information to patients and other health care professionals.
Maintain contemporaneous and accurate written and electronic records in partnership with clients and in accordance with policies and procedures.
Take responsibility for management of team members as required.
To lead on tasks as delegated by line manager.
Write reports and participate in audit on service delivery, as required for manager and ECCH Board.
Devise local protocols for specialist working and ensure implementation as required.
Person Specification
Qualifications
Essential
- RGN currently registered with the NMC
- Educated to degree level or equivalent
- Evidence of advanced study within the specialty or willingness to work towards
- Independent Nurse prescriber / non-medical prescriber or willingness to work towards
Desirable
- Educated to Masters level
- ENB 998 or equivalent
Experience
Essential
- Extensive post registration experience
- Has worked within specialty / aligned occupation with demonstrable experience
- Has worked in an autonomous role
- Working knowledge of national NHS policy
- Good computer skills
- Effective caseload management
Desirable
- Clinical supervision
- Supervisory skills
- Evidence of audit/research
- Has demonstrated service development/ improvement within specialty
- Has experience of working in a specialist nursing
Additional Criteria
Essential
- SKILLS & KNOWLEDGE
- Demonstrable knowledge of theoretical frameworks, underpinning clinical nurse specialist practice.
- Demonstrable knowledge and application of national and local policies relating to clinical quality, long term conditions and specialist area of practice
- Excellent verbal and written communication skills
- Competent IT skills
- Experience in patient teaching
- Clinical currency of evidence based research and application to practice
- PERSONAL ATTRIBUTES
- Ability to work autonomously and as a member of a healthcare team
- Ability to adapt to change / be flexible to changing service needs
- Excellent interpersonal skills
- Willingness and ability to work across different sites
- The ability to travel across the community
- Good report writing skills
- Evidence of strong analytical and interpretation
- Ability to embrace our Culture, Values and Signature Behaviours:
- (Compassion - We Listen, We Learn, We Lead| Action - My Accountability, My Responsibility | Respect - Respect Our Resources: People, Time and Money | Everyone - Work Together, Achieve Together).
- Willingness and ability to work across different sites and travel to alternative sites and across the community as required
Desirable
- SKILLS & KNOWLEDGE
- Health coaching qualification
- Good Clinical practice in Research qualification
- Experience of implementing change management.
Person Specification
Qualifications
Essential
- RGN currently registered with the NMC
- Educated to degree level or equivalent
- Evidence of advanced study within the specialty or willingness to work towards
- Independent Nurse prescriber / non-medical prescriber or willingness to work towards
Desirable
- Educated to Masters level
- ENB 998 or equivalent
Experience
Essential
- Extensive post registration experience
- Has worked within specialty / aligned occupation with demonstrable experience
- Has worked in an autonomous role
- Working knowledge of national NHS policy
- Good computer skills
- Effective caseload management
Desirable
- Clinical supervision
- Supervisory skills
- Evidence of audit/research
- Has demonstrated service development/ improvement within specialty
- Has experience of working in a specialist nursing
Additional Criteria
Essential
- SKILLS & KNOWLEDGE
- Demonstrable knowledge of theoretical frameworks, underpinning clinical nurse specialist practice.
- Demonstrable knowledge and application of national and local policies relating to clinical quality, long term conditions and specialist area of practice
- Excellent verbal and written communication skills
- Competent IT skills
- Experience in patient teaching
- Clinical currency of evidence based research and application to practice
- PERSONAL ATTRIBUTES
- Ability to work autonomously and as a member of a healthcare team
- Ability to adapt to change / be flexible to changing service needs
- Excellent interpersonal skills
- Willingness and ability to work across different sites
- The ability to travel across the community
- Good report writing skills
- Evidence of strong analytical and interpretation
- Ability to embrace our Culture, Values and Signature Behaviours:
- (Compassion - We Listen, We Learn, We Lead| Action - My Accountability, My Responsibility | Respect - Respect Our Resources: People, Time and Money | Everyone - Work Together, Achieve Together).
- Willingness and ability to work across different sites and travel to alternative sites and across the community as required
Desirable
- SKILLS & KNOWLEDGE
- Health coaching qualification
- Good Clinical practice in Research qualification
- Experience of implementing change management.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
East Coast Community Healthcare CIC
Address
Hamilton House
Battery Green Road
Lowestoft
Suffolk
NR32 1DE
United Kingdom
Employer's website
https://www.ecch.org/ (Opens in a new tab)
Employer details
Employer name
East Coast Community Healthcare CIC
Address
Hamilton House
Battery Green Road
Lowestoft
Suffolk
NR32 1DE
United Kingdom
Employer's website
https://www.ecch.org/ (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
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Server and Storage Engineer
Sherwood Forest Hospitals NHS Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: 214-DHIS-8053073-A
Job summary
An exciting opportunity has arisen within the Server and Storage Team for two highly skilled engineers. We are looking for motivated, dynamic individuals to help ensure our server estate and associated infrastructure remain robust, secure, and well-maintained.
You'll be supporting critical digital services used across Nottinghamshire and Derbyshire, including GP Practices and Community Services. Your work will directly contribute to the reliability and performance of systems that underpin patient care.
Key Responsibilities:
-
Technical implementation -- Deliver efficient, cost-effective system implementations while minimising disruption to patient care.
-
Advanced troubleshooting -- Investigate and diagnose complex server and infrastructure issues
-
Technical project management -- Lead new system implementations from a technical perspective, ensuring smooth delivery and integration.
-
Systems integration -- Develop small-scale software solutions to meet integration and automation needs.
-
IT systems development -- Help develop, manage, and control systems created by the Health Informatics Service for partner NHS organisations.
You'll be part of a team that underpins essential NHS services, ensuring clinicians and support staff have the stable, secure systems they need to deliver outstanding care. This is a chance to work with modern infrastructure, contribute to meaningful digital transformation, and grow your technical expertise in a supportive environment.
Main duties of the job
To understand the role in more detail, please refer to the attached job description and person specification.
About us
We are an award-winning NHS Foundation Trust working alongside health and social care colleagues across the county to provide acute and community healthcare services to more than 420,000 people across Mansfield, Ashfield, Newark and Sherwood, and parts of Derbyshire and Lincolnshire.
We put the patient at the heart of everything that we do and it is our aim to make sure that every patient is treated as we would want a member of our own family to be treated. At the same time, we expect our staff to be caring, kind and courteous to each other and to look out for each other. We believe that we are truly a clinically-led organisation.
We are proud that our Trust colleagues have voted us the best acute Trust to work for in the East Midlands for seven years running in the National NHS Staff Survey, while the Care Quality Commission has rated our Trust as 'outstanding' for care and our King's Mill Hospital as the only 'outstanding' NHS-run hospital in the East Midlands.
Not all of our roles are eligible for visa sponsorship. To find out which roles are eligible, please refer to the shortage occupation list found here:
Skilled Worker visa: eligible healthcare and education jobs - GOV.UK
Home Office guidance has changed as of 9th April. Anyone that requires switching visa type may not be eligible for sponsorship even if the role is on the shortage occupation list.
Details
Date posted
26 August 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£39,959 to £48,117 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
214-DHIS-8053073-A
Job locations
Ilkeston Community Hospital
Heanor Road
Ilkeston
DE7 8LN
United Kingdom
Job description
Job responsibilities
To understand the role in more detail, please refer to the attached job description and person specification.
Job description
Job responsibilities
To understand the role in more detail, please refer to the attached job description and person specification.
Person Specification
Knowledge Requirements
Essential
- The ability to work on own initiative
- Project management skills
Desirable
- Ability to supervise staff.
Qualifications
Essential
- Degree, or HNC/D, or BTEC
- Microsoft Office Applications
- Email Platforms
- Microsoft Windows Server O/S current version
- Networking
- Virtualisation
- Cloud Technologies
- SQL Databases
Desirable
- Linux
- RDMS (any)
- O365 Tenant Administration
- Knowledge of at least one clinical system
- VCP
Experience
Essential
- At least 5 years previous technical experience within IT 3 at a senior technical level.
Contractual
Essential
- Must have own car and clean driving licence
- Take part in oncall rota
- Able to work flexibly outside of normal working hours
Person Specification
Knowledge Requirements
Essential
- The ability to work on own initiative
- Project management skills
Desirable
- Ability to supervise staff.
Qualifications
Essential
- Degree, or HNC/D, or BTEC
- Microsoft Office Applications
- Email Platforms
- Microsoft Windows Server O/S current version
- Networking
- Virtualisation
- Cloud Technologies
- SQL Databases
Desirable
- Linux
- RDMS (any)
- O365 Tenant Administration
- Knowledge of at least one clinical system
- VCP
Experience
Essential
- At least 5 years previous technical experience within IT 3 at a senior technical level.
Contractual
Essential
- Must have own car and clean driving licence
- Take part in oncall rota
- Able to work flexibly outside of normal working hours
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Sherwood Forest Hospitals NHS Foundation Trust
Address
Ilkeston Community Hospital
Heanor Road
Ilkeston
DE7 8LN
United Kingdom
Employer's website
Employer details
Employer name
Sherwood Forest Hospitals NHS Foundation Trust
Address
Ilkeston Community Hospital
Heanor Road
Ilkeston
DE7 8LN
United Kingdom
Employer's website
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 month(s) ago
Reference: A3196-26-0007
Job summary
We are looking to recruit an enthusiastic and committed Practice Nurse with the desire to deliver a high quality of care and to continue the development of our well established and well regarded practice nursing team.
Main duties of the job
The post holder is responsible for the delivery of general practice nursing to the whole practice population. They will provide and maintain a high standard of quality evidence based nursing care to meet the needs of patients, as well as providing nursing assistance to the doctors and other members of the primary healthcare team. The duties will include all tasks normally undertaken by an experienced registered practice nurse and in addition any roles agreed between the nurse and the doctors as appropriate, in particular the assessment and management of patients with chronic diseases according to areas of knowledge and responsibility.
About us
We are a large, well organised and friendly practice located in a purpose-built health centre in a semi-rural location in South Cheshire, with a patient list size of over 20,000 patients.
Details
Date posted
26 August 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
A3196-26-0007
Job locations
Rope Lane
Shavington
Crewe
CW2 5DA
United Kingdom
Job description
Job responsibilities
** Interviews likely taking place Friday 11th of September **
PRACTICE NURSE
JOB DESCRIPTION & PERSONAL SPECIFICATION
JOB TITLE: Practice Nurse
SALARY: Dependent on experience
HOURS OFEMPLOYMENT: Part time/Full time
APPOINTMENT: Permanent Contract
REPORTS TO: Partners and Lead Nurse (Clinically), Lead Nurse and Practice Manager (Administratively)
JOB SUMMARY
The post holder is responsible for the delivery of general practice nursing to the whole practice population. They will provide and maintain a high standard of quality evidence based nursing care to meet the needs of patients, as well as providing nursing assistance to the doctors and other members of the primary healthcare team. The duties will include all tasks normally undertaken by an experienced RGN within a primary care setting and in addition any roles agreed between the nurse and the doctors as appropriate, having regard to current training. The post holder will use their own judgement, resourcefulness and common sense and show flexibility with regard to rotas and working patterns.
DUTIES AND RESPONSIBILITIES
Clinical Skills:
Undertake assessment and management of patients with chronic diseases according to areas of knowledge and responsibility.
Offer advice about childhood and adult vaccinations and ensure vaccines are administered under patient group directions.
Running well person clinics and health promotion programmes by providing a holistic assessment and lifestyle advice on diet, smoking, alcohol intake and exercise.
Assessing problems presented opportunistically by patients, dealing with minor illness.
Perform a holistic assessment of patients attending for cervical cytology smear tests.
Provide a holistic approach to wound management and implement wound care in line with current evidence based guidelines. Suture removal, Wound care / ulcer care
Requesting pathology tests for example urine culture, swabs
Offer a holistic approach to travel health by providing comprehensive advice to patients prior to travel including; vaccinations and medicines, safe sex, food hygiene, sun protection.
Able to document Consultations according to NMC guidelines, at all times there will be a need to maintain accurate records.
Obtain and document informed consent, (either verbal or written).
Awareness of statutory and local clinical protection procedures, including systems of referral.
Ability to recognise signs and symptoms of child abuse.
Able to recognise, manage anaphylaxis in accordance to the current UK guidelines.
Able to perform Cardio-pulmonary resuscitation, in accordance to current UK guidelines.
Ensure infection control guidelines are maintained.
Monitor and manage maintenance of stock (including vaccinations) and equipment to include refrigeration and emergency equipment.
Follow agreed clinical protocols with referral to Senior Nurses or GPs as appropriate
Contribute to the assessment of service needs. Assist patients to identify their health needs. Contribute a nursing perspective to the Practice development plan. Manage and organise individual patient consultations. Aware of identification and reporting procedures related to professional standards.
Other tasks will include:
The nursing team are responsible for maintaining and cleaning equipment used by the nurses and GPs
The nursing team are responsible maintaining GP and Nurses rooms, stocking and rotating items as required Maintain general tidiness and cleanliness of nurses and treatment rooms
Chaperoning and assisting patients who are being examined by another clinician.
Participate in any Practice meetings when required.
On occasion there may be a requirement to undertake home visits
Any other delegated duties appropriate to the post
Identify changes to clinical practice that are required to implement evidence-based guidelines.
Personal/Professional Development:
The post-holder will participate in any training programme offered by the Practice as part of this employment.
The post holder will be required to undertake all mandatory training required for the role.
Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
Taking responsibility for own development, identifying training needs and performance and demonstrating skills and activities to others who are undertaking similar work
Participate in continuing education and maintain a contemporary level of professional knowledge and skills.
Participate in clinical supervision.
Support others with their training and development needs i.e. student nurses, peers
Attending staff meetings and practice team meetings.
Confidentiality:
In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately in the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data
Health & Safety:
The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policies.
Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
Making effective use of training to update knowledge and skills
Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
Reporting of incidents as per practice policy
Reporting potential risks identified
Equality and Diversity:
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include, acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation
Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
Behave in a non-judgmental respectful manner.
Quality and service improvement:
The post-holder will strive to maintain quality within the Practice
They will apply to Practice policies, standards and guidance
Alert other team members to issues of quality and risk
Assess own performance and take accountability for own actions, either directly or under supervision
Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
Work effectively with individuals in other agencies to meet patients needs
Effectively manage own time, workload and resources
Participate in audit where appropriate
Communication:
The post-holder should recognise the importance of effective communication within the team and will strive to communicate effectively with other team members
Communicate effectively with patients and carers
Recognise peoples needs for alternative methods of communication and respond accordingly
Ensure effective relationships and communications both internally and with the CCG, PCN and other agencies.
Safeguarding
Be committed to and responsible for safeguarding and promoting the welfare of adults-at-risk, children and young people and for ensuring that they are protected from harm.
Data Protection
All members of staff are bound by the requirements of the General Data Protection Regulation and the Data Protection Act 2018 and any breaches of the Act or of the confidential nature of the work of this post could lead to dismissal.
Travel
The nature of your employment requires you to travel within a 10 mile radius of this address, to meet the needs of the business. Where you are required to use your own vehicle to carry out your duties, you must ensure that your vehicle is insured accordingly for business use.
The role of the Practice Nurse is an evolving one and it is anticipated that the post holder will be responsible and reasonably flexible in the interpretation of the above job description. This job description covers the main duties which the post holder will be expected to undertake. These duties may be revised from time to time following consultation with the post holder.
Job description
Job responsibilities
** Interviews likely taking place Friday 11th of September **
PRACTICE NURSE
JOB DESCRIPTION & PERSONAL SPECIFICATION
JOB TITLE: Practice Nurse
SALARY: Dependent on experience
HOURS OFEMPLOYMENT: Part time/Full time
APPOINTMENT: Permanent Contract
REPORTS TO: Partners and Lead Nurse (Clinically), Lead Nurse and Practice Manager (Administratively)
JOB SUMMARY
The post holder is responsible for the delivery of general practice nursing to the whole practice population. They will provide and maintain a high standard of quality evidence based nursing care to meet the needs of patients, as well as providing nursing assistance to the doctors and other members of the primary healthcare team. The duties will include all tasks normally undertaken by an experienced RGN within a primary care setting and in addition any roles agreed between the nurse and the doctors as appropriate, having regard to current training. The post holder will use their own judgement, resourcefulness and common sense and show flexibility with regard to rotas and working patterns.
DUTIES AND RESPONSIBILITIES
Clinical Skills:
Undertake assessment and management of patients with chronic diseases according to areas of knowledge and responsibility.
Offer advice about childhood and adult vaccinations and ensure vaccines are administered under patient group directions.
Running well person clinics and health promotion programmes by providing a holistic assessment and lifestyle advice on diet, smoking, alcohol intake and exercise.
Assessing problems presented opportunistically by patients, dealing with minor illness.
Perform a holistic assessment of patients attending for cervical cytology smear tests.
Provide a holistic approach to wound management and implement wound care in line with current evidence based guidelines. Suture removal, Wound care / ulcer care
Requesting pathology tests for example urine culture, swabs
Offer a holistic approach to travel health by providing comprehensive advice to patients prior to travel including; vaccinations and medicines, safe sex, food hygiene, sun protection.
Able to document Consultations according to NMC guidelines, at all times there will be a need to maintain accurate records.
Obtain and document informed consent, (either verbal or written).
Awareness of statutory and local clinical protection procedures, including systems of referral.
Ability to recognise signs and symptoms of child abuse.
Able to recognise, manage anaphylaxis in accordance to the current UK guidelines.
Able to perform Cardio-pulmonary resuscitation, in accordance to current UK guidelines.
Ensure infection control guidelines are maintained.
Monitor and manage maintenance of stock (including vaccinations) and equipment to include refrigeration and emergency equipment.
Follow agreed clinical protocols with referral to Senior Nurses or GPs as appropriate
Contribute to the assessment of service needs. Assist patients to identify their health needs. Contribute a nursing perspective to the Practice development plan. Manage and organise individual patient consultations. Aware of identification and reporting procedures related to professional standards.
Other tasks will include:
The nursing team are responsible for maintaining and cleaning equipment used by the nurses and GPs
The nursing team are responsible maintaining GP and Nurses rooms, stocking and rotating items as required Maintain general tidiness and cleanliness of nurses and treatment rooms
Chaperoning and assisting patients who are being examined by another clinician.
Participate in any Practice meetings when required.
On occasion there may be a requirement to undertake home visits
Any other delegated duties appropriate to the post
Identify changes to clinical practice that are required to implement evidence-based guidelines.
Personal/Professional Development:
The post-holder will participate in any training programme offered by the Practice as part of this employment.
The post holder will be required to undertake all mandatory training required for the role.
Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
Taking responsibility for own development, identifying training needs and performance and demonstrating skills and activities to others who are undertaking similar work
Participate in continuing education and maintain a contemporary level of professional knowledge and skills.
Participate in clinical supervision.
Support others with their training and development needs i.e. student nurses, peers
Attending staff meetings and practice team meetings.
Confidentiality:
In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately in the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data
Health & Safety:
The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policies.
Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
Making effective use of training to update knowledge and skills
Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
Reporting of incidents as per practice policy
Reporting potential risks identified
Equality and Diversity:
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include, acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation
Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
Behave in a non-judgmental respectful manner.
Quality and service improvement:
The post-holder will strive to maintain quality within the Practice
They will apply to Practice policies, standards and guidance
Alert other team members to issues of quality and risk
Assess own performance and take accountability for own actions, either directly or under supervision
Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
Work effectively with individuals in other agencies to meet patients needs
Effectively manage own time, workload and resources
Participate in audit where appropriate
Communication:
The post-holder should recognise the importance of effective communication within the team and will strive to communicate effectively with other team members
Communicate effectively with patients and carers
Recognise peoples needs for alternative methods of communication and respond accordingly
Ensure effective relationships and communications both internally and with the CCG, PCN and other agencies.
Safeguarding
Be committed to and responsible for safeguarding and promoting the welfare of adults-at-risk, children and young people and for ensuring that they are protected from harm.
Data Protection
All members of staff are bound by the requirements of the General Data Protection Regulation and the Data Protection Act 2018 and any breaches of the Act or of the confidential nature of the work of this post could lead to dismissal.
Travel
The nature of your employment requires you to travel within a 10 mile radius of this address, to meet the needs of the business. Where you are required to use your own vehicle to carry out your duties, you must ensure that your vehicle is insured accordingly for business use.
The role of the Practice Nurse is an evolving one and it is anticipated that the post holder will be responsible and reasonably flexible in the interpretation of the above job description. This job description covers the main duties which the post holder will be expected to undertake. These duties may be revised from time to time following consultation with the post holder.
Person Specification
Experience
Desirable
- Experience of working in General Practice
- Experience in Chronic disease management
- Experienced in practice nurse treatment room duties
Qualifications
Essential
- Qualified nurse - UK professional registration
Desirable
- V300 Nurse Prescriber
Skills
Essential
- Excellent communication skills
- Effective time management skills
- Excellent interpersonal skills
Desirable
- Knowledge of Emis clinical system
- Good leadership skills
Person Specification
Experience
Desirable
- Experience of working in General Practice
- Experience in Chronic disease management
- Experienced in practice nurse treatment room duties
Qualifications
Essential
- Qualified nurse - UK professional registration
Desirable
- V300 Nurse Prescriber
Skills
Essential
- Excellent communication skills
- Effective time management skills
- Excellent interpersonal skills
Desirable
- Knowledge of Emis clinical system
- Good leadership skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Rope Green Medical Centre
Address
Rope Lane
Shavington
Crewe
CW2 5DA
United Kingdom
Employer's website
https://www.ropegreenmedicalcentre.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Rope Green Medical Centre
Address
Rope Lane
Shavington
Crewe
CW2 5DA
United Kingdom
Employer's website
https://www.ropegreenmedicalcentre.nhs.uk/ (Opens in a new tab)
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Posted 1 month(s) ago
Reference: A1739-26-0047
Job summary
We are looking for an enthusiastic and highly motivated General Practitioner to join our growing salaried GP Team.
As a valued member of our practice, you will be directly employed and work within a continuity of care model, managing your own registered patient list. You will be primarily based at one site and will be required to work as part of a rota to provide urgent care cover as Duty GP.
As a large, well-established partnership, we offer stability and security at a time of uncertainty within NHS General Practice. We are a large training practice, supporting learners at all stages of their careers. We pride ourselves on being a supportive practice, and successful candidates will benefit from mentorship and guidance from an experienced GP Partner.
Sessions Required: Four to six sessions per week.
Please note that we will only be accepting applications through this platform. Applications submitted via recruitment agencies will not be considered.
Should this vacancy attract sufficient interest it may be necessary to close the vacancy at an earlier date. We therefore encourage interested candidates to apply as soon as possible to avoid disappointment.
Main duties of the job
As quality of life is important, we structure our workload and work collaboratively to manage daily demand.
Our Duty Day system is led by our Allied Healthcare Professionals in the Urgent Care Team, with support from a Duty GP, while maintaining the need for continuity of care.
GPs manage their own patient lists, which are appropriately stratified to allow them to focus on continuity, while the Urgent Care Team manages workload where acute care is favoured.
The post holder will be expected to carry out the full range of duties and responsibilities associated with a General Practitioner working within primary care, in line with the requirements of relevant regulatory and standard-setting bodies. In accordance with the agreed practice timetable, the post holder will undertake a variety of clinical and non-clinical responsibilities, including but not limited to those outlined in the job description.
About us
Beacon Medical Group Practice is a single practice, Primary Care Network (PCN), providing care to 43,000 patients across Plympton and the South Hams. We are a team of Partners, Salaried GPs, Paramedics, Clinical Pharmacists, Pharmacy Technicians, , Practice and specialist Nurses, HCAs, Phlebotomists, First Contact Physios, Social Prescribers, Advanced Clinical Practitioners, Clinical Practitioners and Administrative support staff. Our mission is to give all our patients the right care, at the right time, in the right place. We are a forward thinking partnership always looking for opportunities to improve services for our patients. We have a good reputation for delivering good healthcare, leading at scale and innovating primary care services. This is a really exciting time to be joining us as we diversify our teams, our partnership and services.
If you join our team; you will receive support, opportunities to grow in your role, training, and work with colleagues who care about you.
Details
Date posted
26 August 2026
Pay scheme
Other
Salary
£231.03 a session
Contract
Permanent
Working pattern
Part-time
Reference number
A1739-26-0047
Job locations
Mudge Way
Plymouth
PL7 1AD
United Kingdom
Job description
Job responsibilities
The duties of the post holder are to provide a full range of general medical services as contained within the National Health Services (Primary Care) Act 1997 and which will include: Face to Face appointments, telephone consultations and queries, triaging, video consultations, prescribing (including checking and authorising repeat prescriptions and dealing with queries), patient test results, QOF reviews, patient medical reports on behalf of the Practice as well as referral letters and other paperwork and correspondence in a timely manner.
As a Salaried GP for Beacon, you would be expected to support the partners of Beacon Medical Group in providing all Primary Medical Services in line with contractual and regulatory frameworks. There is also an expectation that you will support the Board and Beacon Medical Groups vision encompassing the NHS Strategy for Primary Care and diversification of services outside the core business.
As a Group we want to build our reputation. As an integral part of us, it is expected that you will help support and input into the aims of the Group in areas of clinical governance, good practice, quality outcomes framework, enhanced services, practice audit, referral review and any other improvement plans as determined by the Board.
As a member of our clinical team, it is expected that you maintain and keep good standards of clinical records on SystmOne and abide by Group policy, clinical templates, and protocols at all times. We can provide full training if you feel that you would like more support and will ensure that you are fully up to speed on our processes for record keeping.
You will also be expected to utilise and develop any skills for the improvement of services to patients, such as minor operations, child health surveillance, family planning training etc and the group encourages active engagement in developing and delivering new services. This will be subject to presentation of the appropriatecertificates and update of relevant courses, which the Group will fully support if appropriate and in line with the groups aims.
Clinical Duties
The practice operates a total triage system for all Routine and Urgent GP appointments. GP appointment requests are made by phone and online consultation. GPs are supported by a team of allied health professions to provide same day urgent care and some routine care such as care provided by MSK First Contact Physiotherapists. A Duty GP undertakes the role of lead clinician each day and you will be expected to undertake a pro rate share of duty clinics, covering the role of duty GP during practice contracted operating hours.
In accordance with the practice timetable, as agreed, the post-holder will make themselves available to undertake a variety of duties including; remote consultations, telephone consultations and queries, triaging, video consultations, face to face appointments, prescribing (including checking and authorising repeat prescriptions and dealing with queries), patient test results, patient medical reports on behalf of the Practice as well as referral letters and other paperwork and correspondence in a timely manner.
Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation
Assessing the health care needs of patients with undifferentiated and undiagnosed problems
Screening patients for disease risk factors and early signs of illness
Clinical duties will include consulting people with acute conditions, on-going chronic conditions which will also include reviews based on the QOF and you will be expected to add the relevant coding to any patient file and report any errors. The Group will provide any QOF training on request.
Your clinical duties may also include delivery of enhanced services such as minor ops, implant fitting or clinical research. These clinics will be arranged with the Operational Managers and agreed in advance. Such clinics are available to the full practice population and are not limited to one GPs registered patients.
Record clear and contemporaneous consultation notes to agreed standards using IT systems. Compile and issue computer-generated acute and repeat prescriptions including EPS.
Prescribe in accordance with locally agreed or nationally agreed prescribing formulary. Work in accordance with all relevant clinical guidelines, pathways, and protocols, including agreed standard data entry processes.
You will undertake home visits to support housebound patients and those who it is determine need a home visit; home visits are allocated on a fair share basis and where possible you will be allocated patients on your registered list, however allocation is not limited to one GPs registered patients.
You will be providing telephone and face to face consultations in the morning and in the afternoon, plus you will take your share of extra consultations where demand is excessive in line with practice operational procedures.
You are expected to follow up results, x-rays, correspondence related to your allocated clinical list of patients and also those that you have generated yourself (investigations and queries related to your consultations), in line with good practice as recommended by GMC.
The post holder may have tasks or responsibilities delegated to them, appropriate to their level of competence. They may also be expected to delegate tasks or responsibilities to other staff, as appropriate.
Undertake a rotation of duty cover, online consultation sifting cover, and extended access cover.
QOF clinics are allocated periodically throughout the year and are booked face to face clinics. Amendments to normal programmed activities are made based on the number of QOF appointments required.
Student supervising. Amendments are made to normal activities where supervision of students is required.
Patient List Allocation
The Group operates an own patient list as we strongly believe this enhances patient care. Your patient list will be allocated to you. As a guide the current list size is based on 220 per session.
The Group may seek to increase or reduce that number according to current patient numbers, however we will always use the principles of equality of list sizes and pro rata list size according to that of a current full-time practitioner.
Administration/paperwork
The Board and Partners believe that the job plan allows sufficient time in the job plan to complete all administrative duties related to your clinical work, recognising the fact that all practitioners work at different rates.
Referrals should be completed on a daily basis in line with Group policy.
Investigations and referrals should be completed and associated documentation delay within appropriate timescales or communicated to a colleague if you are prevented from keeping within the appropriate timescales.
Results are normally communicated either electronically or by letter, you will be expected to action these for your allocation of patients. Remote working GPs who do not have their own patient list will be allocated a share of admin workload for GPs not working that day.
You will be expected to complete examinations and reports for any external agency in line with agreed policy and those expected under the PMS contract on patients known to you. Additionally, you may be expected to complete reported requested by other parties such as insurance companies, OFSTED, and employers.
You will be expected to use appropriate processes for computerised record keeping including computerised clinical templates and protocols as well as ensuring that significant information as determined by the practice is recorded accurately e.g. all QOF domains. You will take part in reconciling information input periodically.
Group and Continual Professional Development
We value your continual professional development and professionalism and to that end we will allocate time for mentoring, buddying and peer support. We encourage open dialogue and conversation that will assist you with your personal development and growth.
The Group is committed to the highest standards of evidence-based medicine and supporting colleagues in achieving this. You will be encouraged to participate in discussions on clinical practice standards, developing practice protocols, mutual professional support for individual practitioners and colleagues, audit, significant event reporting and analysis, meetings with external colleagues in the locality, ICBs, when these occur, it is accepted that adjustments to clinical workload will be required. We really value opportunities for you to share knowledge through effective team working which will enhance your development.
The Group has access to an online training platform, and you will be given log in access to the site and expected to undertake all Group mandatory training. This is in addition to your own contractually obliged professional training. It is expected that you attend Group training sessions delivered on site when you are able. (In date relevant training certificates will be considered in place of completion of online training modules)
Study leave is detailed in your contract and will be added to your annual leave allocation. It is expected that study leave is used for mandatory and personal development training.
Individually agreed areas of particular interest or responsibility
In order to support your development and learning we will encourage you to become responsible for particular areas of practice development.
We want you to feel that you can utilise your skills, particular expertise, and interest. You may have the opportunity to develop and provide an additional clinical service which enhances the Group, and we will support you with formalised contractual arrangements once mutual agreement is reached.
Your timetable is negotiable and will be agreed upon your appointment. Any changes will be fully agreed with you.
Job description
Job responsibilities
The duties of the post holder are to provide a full range of general medical services as contained within the National Health Services (Primary Care) Act 1997 and which will include: Face to Face appointments, telephone consultations and queries, triaging, video consultations, prescribing (including checking and authorising repeat prescriptions and dealing with queries), patient test results, QOF reviews, patient medical reports on behalf of the Practice as well as referral letters and other paperwork and correspondence in a timely manner.
As a Salaried GP for Beacon, you would be expected to support the partners of Beacon Medical Group in providing all Primary Medical Services in line with contractual and regulatory frameworks. There is also an expectation that you will support the Board and Beacon Medical Groups vision encompassing the NHS Strategy for Primary Care and diversification of services outside the core business.
As a Group we want to build our reputation. As an integral part of us, it is expected that you will help support and input into the aims of the Group in areas of clinical governance, good practice, quality outcomes framework, enhanced services, practice audit, referral review and any other improvement plans as determined by the Board.
As a member of our clinical team, it is expected that you maintain and keep good standards of clinical records on SystmOne and abide by Group policy, clinical templates, and protocols at all times. We can provide full training if you feel that you would like more support and will ensure that you are fully up to speed on our processes for record keeping.
You will also be expected to utilise and develop any skills for the improvement of services to patients, such as minor operations, child health surveillance, family planning training etc and the group encourages active engagement in developing and delivering new services. This will be subject to presentation of the appropriatecertificates and update of relevant courses, which the Group will fully support if appropriate and in line with the groups aims.
Clinical Duties
The practice operates a total triage system for all Routine and Urgent GP appointments. GP appointment requests are made by phone and online consultation. GPs are supported by a team of allied health professions to provide same day urgent care and some routine care such as care provided by MSK First Contact Physiotherapists. A Duty GP undertakes the role of lead clinician each day and you will be expected to undertake a pro rate share of duty clinics, covering the role of duty GP during practice contracted operating hours.
In accordance with the practice timetable, as agreed, the post-holder will make themselves available to undertake a variety of duties including; remote consultations, telephone consultations and queries, triaging, video consultations, face to face appointments, prescribing (including checking and authorising repeat prescriptions and dealing with queries), patient test results, patient medical reports on behalf of the Practice as well as referral letters and other paperwork and correspondence in a timely manner.
Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation
Assessing the health care needs of patients with undifferentiated and undiagnosed problems
Screening patients for disease risk factors and early signs of illness
Clinical duties will include consulting people with acute conditions, on-going chronic conditions which will also include reviews based on the QOF and you will be expected to add the relevant coding to any patient file and report any errors. The Group will provide any QOF training on request.
Your clinical duties may also include delivery of enhanced services such as minor ops, implant fitting or clinical research. These clinics will be arranged with the Operational Managers and agreed in advance. Such clinics are available to the full practice population and are not limited to one GPs registered patients.
Record clear and contemporaneous consultation notes to agreed standards using IT systems. Compile and issue computer-generated acute and repeat prescriptions including EPS.
Prescribe in accordance with locally agreed or nationally agreed prescribing formulary. Work in accordance with all relevant clinical guidelines, pathways, and protocols, including agreed standard data entry processes.
You will undertake home visits to support housebound patients and those who it is determine need a home visit; home visits are allocated on a fair share basis and where possible you will be allocated patients on your registered list, however allocation is not limited to one GPs registered patients.
You will be providing telephone and face to face consultations in the morning and in the afternoon, plus you will take your share of extra consultations where demand is excessive in line with practice operational procedures.
You are expected to follow up results, x-rays, correspondence related to your allocated clinical list of patients and also those that you have generated yourself (investigations and queries related to your consultations), in line with good practice as recommended by GMC.
The post holder may have tasks or responsibilities delegated to them, appropriate to their level of competence. They may also be expected to delegate tasks or responsibilities to other staff, as appropriate.
Undertake a rotation of duty cover, online consultation sifting cover, and extended access cover.
QOF clinics are allocated periodically throughout the year and are booked face to face clinics. Amendments to normal programmed activities are made based on the number of QOF appointments required.
Student supervising. Amendments are made to normal activities where supervision of students is required.
Patient List Allocation
The Group operates an own patient list as we strongly believe this enhances patient care. Your patient list will be allocated to you. As a guide the current list size is based on 220 per session.
The Group may seek to increase or reduce that number according to current patient numbers, however we will always use the principles of equality of list sizes and pro rata list size according to that of a current full-time practitioner.
Administration/paperwork
The Board and Partners believe that the job plan allows sufficient time in the job plan to complete all administrative duties related to your clinical work, recognising the fact that all practitioners work at different rates.
Referrals should be completed on a daily basis in line with Group policy.
Investigations and referrals should be completed and associated documentation delay within appropriate timescales or communicated to a colleague if you are prevented from keeping within the appropriate timescales.
Results are normally communicated either electronically or by letter, you will be expected to action these for your allocation of patients. Remote working GPs who do not have their own patient list will be allocated a share of admin workload for GPs not working that day.
You will be expected to complete examinations and reports for any external agency in line with agreed policy and those expected under the PMS contract on patients known to you. Additionally, you may be expected to complete reported requested by other parties such as insurance companies, OFSTED, and employers.
You will be expected to use appropriate processes for computerised record keeping including computerised clinical templates and protocols as well as ensuring that significant information as determined by the practice is recorded accurately e.g. all QOF domains. You will take part in reconciling information input periodically.
Group and Continual Professional Development
We value your continual professional development and professionalism and to that end we will allocate time for mentoring, buddying and peer support. We encourage open dialogue and conversation that will assist you with your personal development and growth.
The Group is committed to the highest standards of evidence-based medicine and supporting colleagues in achieving this. You will be encouraged to participate in discussions on clinical practice standards, developing practice protocols, mutual professional support for individual practitioners and colleagues, audit, significant event reporting and analysis, meetings with external colleagues in the locality, ICBs, when these occur, it is accepted that adjustments to clinical workload will be required. We really value opportunities for you to share knowledge through effective team working which will enhance your development.
The Group has access to an online training platform, and you will be given log in access to the site and expected to undertake all Group mandatory training. This is in addition to your own contractually obliged professional training. It is expected that you attend Group training sessions delivered on site when you are able. (In date relevant training certificates will be considered in place of completion of online training modules)
Study leave is detailed in your contract and will be added to your annual leave allocation. It is expected that study leave is used for mandatory and personal development training.
Individually agreed areas of particular interest or responsibility
In order to support your development and learning we will encourage you to become responsible for particular areas of practice development.
We want you to feel that you can utilise your skills, particular expertise, and interest. You may have the opportunity to develop and provide an additional clinical service which enhances the Group, and we will support you with formalised contractual arrangements once mutual agreement is reached.
Your timetable is negotiable and will be agreed upon your appointment. Any changes will be fully agreed with you.
Person Specification
Qualifications
Essential
- Be a qualified GP with full registration with the GMC and included on the NHS Performers List.
Person Specification
Qualifications
Essential
- Be a qualified GP with full registration with the GMC and included on the NHS Performers List.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Beacon Medical Group
Address
Mudge Way
Plymouth
PL7 1AD
United Kingdom
Employer's website
Employer details
Employer name
Beacon Medical Group
Address
Mudge Way
Plymouth
PL7 1AD
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 month(s) ago
Reference: A6023-26-0009
Job summary
We are looking for an Operations & Compliance Lead to join our Leadership Team and play an important role in ensuring our practice remains safe, compliant, well maintained and fit for the future.
This varied and responsible role works closely with the Practice Manager and wider clinical and operational leadership team. You will take ownership of the practices operational compliance framework across all three sites, ensuring inspections, servicing, audits, risk assessments, policies and statutory requirements are completed and appropriately recorded.
You will need to keep abreast of requirements arising from CQC, legislation, NHS England, the GMS contract, local commissioning arrangements and other national requirements affecting general practice. You will be organised and proactive, able to identify what needs to be done, coordinate contractors or specialists and ensure actions are followed through.
This is not a technical maintenance role. You will coordinate the right people to undertake specialist work, from Legionella testing and fire equipment servicing to health and safety audits, equipment calibration, premises security and building maintenance, ensuring nothing is overlooked and compliance can be evidenced.
We are looking for someone practical and solutions-focused, with excellent attention to detail and the confidence to take ownership.
If you take pride in making sure things are done properly and want to make a real difference, we would love to hear from you.
Main duties of the job
The Operations & Compliance Lead is a key member of the Leadership Team at Mortimer Medical Practice, responsible for ensuring the practices premises, operational systems, health and safety arrangements and compliance requirements are effectively managed across all three sites.
Reporting to the Practice Manager and working with the wider Leadership Team, you will provide proactive oversight of the practices operational and compliance framework, ensuring checks, inspections, servicing, audits, risk assessments, policies and remedial actions are completed within appropriate timescales.
You will maintain a clear understanding of requirements arising from CQC standards, relevant legislation and statutory guidance, NHS England, the GMS contract, local commissioning arrangements and other national requirements affecting general practice. You will ensure compliance can be evidenced and that identified risks and improvements are addressed promptly.
This is a practical, proactive role. You will not undertake specialist maintenance or technical work yourself, but will identify what is required, arrange appropriately qualified contractors or specialists and ensure records and certificates are maintained.
Working across Kingsland, Orleton and Leintwardine, you will help ensure Mortimer Medical Practice remains safe, secure, compliant, well maintained and fit for purpose, supporting smooth day-to-day operations and providing assurance to the Partners, Practice Manager and Leadership Team.
About us
Mortimer Medical Practice is a well-established rural dispensing GP practice serving approximately 9,000 patients across three sites in Kingsland, Orleton and Leintwardine, in the heart of Herefordshire. We are a community-focused practice with a strong reputation for high-quality, patient-centred care and lasting relationships with our communities.
We are proud of our friendly, knowledgeable and supportive multidisciplinary team. Our culture is built on respect, kindness, professionalism and collaboration, with a strong focus on open communication, continuous learning and developing our people.
The practice is led by an experienced Partnership of GP Partners and a Managing Partner, supported by a strong operational leadership team including an Assistant Practice Manager, Operations & Compliance Lead, Dispensary Manager, Care Navigation Team Leader and Lead Nurse. This collaborative structure supports shared leadership and continuous improvement.
Our three-site rural setting provides a varied and rewarding working environment where teamwork, adaptability and a hands-on approach are highly valued. We embrace innovation where it benefits patients and staff, while retaining the personal, community-focused values at the heart of general practice.
At Mortimer Medical Practice, people are encouraged to contribute, develop professionally and take pride in making a positive difference to the health and wellbeing of our patients.
Details
Date posted
26 August 2026
Pay scheme
Other
Salary
£31,833 to £33,916 a year
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
A6023-26-0009
Job locations
Kingsland
Leominster
Herefordshire
HR6 9QL
United Kingdom
Job description
Job responsibilities
Operations, Premises and Facilities
- Maintain oversight of the condition, safety, security and functionality of all three practice premises.
- Coordinate and monitor practice maintenance, ensuring issues are identified, prioritised and resolved appropriately.
- Arrange and oversee appropriate servicing, inspection and maintenance contracts, using competent and appropriately qualified contractors where required.
- Liaise with tradespeople, contractors, suppliers and external organisations and ensure work is completed to an appropriate standard and within agreed timescales.
- Oversee cleaning arrangements, window cleaning, carpet cleaning, waste management, shredding and other premises-related contracts.
- Manage and monitor issues relating to drainage, plumbing, boilers, lifts, car parks and other building infrastructure.
- Maintain appropriate records of servicing, inspections, certificates, contracts and remedial works.
Health Safety and Compliance
- Support the practice in meeting its obligations under relevant health and safety legislation, CQC requirements, NHS England guidance and other statutory or contractual requirements.
- Coordinate annual health and safety, security, access/egress and clinical waste audits, ensuring that recommendations and actions are appropriately addressed.
- Maintain and review relevant risk assessments, including COSHH and premises-related risks.
- Oversee fire safety arrangements, including servicing of fire equipment and completion of required checks.
- Coordinate Legionella monitoring and testing and ensure appropriate remedial action is taken where required.
- Ensure appropriate arrangements are in place for PAT testing, medical device calibration, centrifuge servicing and other equipment checks.
- Maintain oversight of infection prevention and control requirements relating to the practice environment and premises.
- Ensure appropriate records and evidence are maintained to demonstrate compliance during internal and external audits or inspections.
- Escalate significant risks, compliance concerns or overdue actions promptly to the Practice Manager.
Regulatory & Statutory Requirements
- Maintain an up-to-date compliance schedule covering statutory inspections, servicing, testing, audits, certificates and contractual requirements.
- Monitor requirements arising from CQC, NHS England, the GMS contract, local commissioning arrangements, legislation, statutory guidance and national primary care requirements.
- Coordinate the review and updating of relevant practice policies and procedures.
- Monitor and action relevant alerts, including NHS, cyber security, safety and operational alerts.
- Ensure that appropriate evidence is retained to demonstrate that required actions have been completed.
- Coordinate relevant premises documentation including EPC/DEC requirements, EIHR and six-facet survey inspections.
- Ensure appropriate arrangements are in place for music licensing, waste transfer documentation and other statutory or contractual obligations.
Premises Security & Business Continuity
- Maintain oversight of premises security across all three sites.
- Manage keyholder arrangements and ensure appropriate access controls are maintained.
- Oversee alarms and other security systems, including servicing and maintenance.
- Coordinate security audits and ensure identified actions are addressed.
- Identify premises-related risks that could affect service continuity and escalate these appropriately.
- Work with the Practice Manager and wider Leadership Team to support business continuity and resilience arrangements.
Equipment, Assets & Infrastructure
- Maintain an accurate practice asset register and ensure appropriate servicing, maintenance and replacement arrangements are identified.
- Coordinate calibration and servicing of relevant clinical and non-clinical equipment.
- Ensure equipment requiring specialist inspection or maintenance is referred to appropriately qualified providers.
- Oversee maintenance of equipment such as wheelchairs, couches and centrifuges.
- Monitor the condition of practice infrastructure and identify potential future maintenance or replacement requirements.
Contracts, Suppliers & Contractors
- Maintain a central record of premises, facilities, compliance and maintenance contracts.
- Undertake regular supplier and contractor reviews to ensure services remain appropriate, effective and value for money.
- Obtain quotations and arrange contractors where specialist work is required, in accordance with practice procedures.
- Ensure contractors provide appropriate certification, documentation and evidence of completed work.
- Monitor contractor performance and escalate concerns where standards or timescales are not met.
- Coordinate annual rent reviews and liaise with relevant landlords or property representatives as required.
Environmental & Sustainability Responsibilities
- Support implementation and ongoing development of the practice Green Plan.
- Identify opportunities to improve environmental sustainability, energy efficiency, waste management and resource use across the practice.
- Monitor relevant premises and environmental requirements and support the practice in meeting applicable NHS and local expectations.
Information, Risk & Assurance
- Maintain effective compliance and risk registers, ensuring actions have clear ownership and deadlines.
- Provide regular updates to the Practice Manager and Leadership Team on outstanding compliance actions, risks and areas requiring investment.
- Prepare appropriate documentation and evidence for CQC inspections, audits, reviews and internal governance processes.
- Ensure that compliance information is accurate, accessible and kept up to date.
- Work collaboratively with clinical and operational leads where compliance responsibilities overlap.
- Support the practice in developing a culture where health, safety, compliance and risk management are everyone's responsibility.
- Undertake other duties commensurate with the role and level of responsibility, as required by the GP Partners or Managing Partner.
General Leadership Responsibilities
- Act as an active member of the Mortimer Medical Practice Leadership Team.
- Work collaboratively with the Practice Manager, Assistant Practice Manager and other managers and clinical leads.
- Provide practical advice and guidance to colleagues on premises, operational and compliance matters.
- Take ownership of issues within the scope of the role and follow them through to resolution.
- Identify opportunities to improve systems, processes and the working environment.
- Maintain confidentiality and comply with practice policies and procedures.
- Attend all relevant leadership and wider practice meetings as required.
Place of Work:
The usual place of work for this role will be Leintwardine Surgery, which will serve as the postholder's primary base. However, given the nature of the role, regular travel between Kingsland, Orleton and Leintwardine will be required to oversee premises, compliance, health and safety and operational requirements consistently across all three sites.
This is not intended to be an exhaustive list of responsibilities. This is a role which requires flexibility and adaptability, and it is expected that you will participate in a wide range of activities which are appropriate to your position, level of expertise and employment grade.
We may close this vacancy early if we receive a sufficient number of suitable applications, so early application is encouraged.
Job description
Job responsibilities
Operations, Premises and Facilities
- Maintain oversight of the condition, safety, security and functionality of all three practice premises.
- Coordinate and monitor practice maintenance, ensuring issues are identified, prioritised and resolved appropriately.
- Arrange and oversee appropriate servicing, inspection and maintenance contracts, using competent and appropriately qualified contractors where required.
- Liaise with tradespeople, contractors, suppliers and external organisations and ensure work is completed to an appropriate standard and within agreed timescales.
- Oversee cleaning arrangements, window cleaning, carpet cleaning, waste management, shredding and other premises-related contracts.
- Manage and monitor issues relating to drainage, plumbing, boilers, lifts, car parks and other building infrastructure.
- Maintain appropriate records of servicing, inspections, certificates, contracts and remedial works.
Health Safety and Compliance
- Support the practice in meeting its obligations under relevant health and safety legislation, CQC requirements, NHS England guidance and other statutory or contractual requirements.
- Coordinate annual health and safety, security, access/egress and clinical waste audits, ensuring that recommendations and actions are appropriately addressed.
- Maintain and review relevant risk assessments, including COSHH and premises-related risks.
- Oversee fire safety arrangements, including servicing of fire equipment and completion of required checks.
- Coordinate Legionella monitoring and testing and ensure appropriate remedial action is taken where required.
- Ensure appropriate arrangements are in place for PAT testing, medical device calibration, centrifuge servicing and other equipment checks.
- Maintain oversight of infection prevention and control requirements relating to the practice environment and premises.
- Ensure appropriate records and evidence are maintained to demonstrate compliance during internal and external audits or inspections.
- Escalate significant risks, compliance concerns or overdue actions promptly to the Practice Manager.
Regulatory & Statutory Requirements
- Maintain an up-to-date compliance schedule covering statutory inspections, servicing, testing, audits, certificates and contractual requirements.
- Monitor requirements arising from CQC, NHS England, the GMS contract, local commissioning arrangements, legislation, statutory guidance and national primary care requirements.
- Coordinate the review and updating of relevant practice policies and procedures.
- Monitor and action relevant alerts, including NHS, cyber security, safety and operational alerts.
- Ensure that appropriate evidence is retained to demonstrate that required actions have been completed.
- Coordinate relevant premises documentation including EPC/DEC requirements, EIHR and six-facet survey inspections.
- Ensure appropriate arrangements are in place for music licensing, waste transfer documentation and other statutory or contractual obligations.
Premises Security & Business Continuity
- Maintain oversight of premises security across all three sites.
- Manage keyholder arrangements and ensure appropriate access controls are maintained.
- Oversee alarms and other security systems, including servicing and maintenance.
- Coordinate security audits and ensure identified actions are addressed.
- Identify premises-related risks that could affect service continuity and escalate these appropriately.
- Work with the Practice Manager and wider Leadership Team to support business continuity and resilience arrangements.
Equipment, Assets & Infrastructure
- Maintain an accurate practice asset register and ensure appropriate servicing, maintenance and replacement arrangements are identified.
- Coordinate calibration and servicing of relevant clinical and non-clinical equipment.
- Ensure equipment requiring specialist inspection or maintenance is referred to appropriately qualified providers.
- Oversee maintenance of equipment such as wheelchairs, couches and centrifuges.
- Monitor the condition of practice infrastructure and identify potential future maintenance or replacement requirements.
Contracts, Suppliers & Contractors
- Maintain a central record of premises, facilities, compliance and maintenance contracts.
- Undertake regular supplier and contractor reviews to ensure services remain appropriate, effective and value for money.
- Obtain quotations and arrange contractors where specialist work is required, in accordance with practice procedures.
- Ensure contractors provide appropriate certification, documentation and evidence of completed work.
- Monitor contractor performance and escalate concerns where standards or timescales are not met.
- Coordinate annual rent reviews and liaise with relevant landlords or property representatives as required.
Environmental & Sustainability Responsibilities
- Support implementation and ongoing development of the practice Green Plan.
- Identify opportunities to improve environmental sustainability, energy efficiency, waste management and resource use across the practice.
- Monitor relevant premises and environmental requirements and support the practice in meeting applicable NHS and local expectations.
Information, Risk & Assurance
- Maintain effective compliance and risk registers, ensuring actions have clear ownership and deadlines.
- Provide regular updates to the Practice Manager and Leadership Team on outstanding compliance actions, risks and areas requiring investment.
- Prepare appropriate documentation and evidence for CQC inspections, audits, reviews and internal governance processes.
- Ensure that compliance information is accurate, accessible and kept up to date.
- Work collaboratively with clinical and operational leads where compliance responsibilities overlap.
- Support the practice in developing a culture where health, safety, compliance and risk management are everyone's responsibility.
- Undertake other duties commensurate with the role and level of responsibility, as required by the GP Partners or Managing Partner.
General Leadership Responsibilities
- Act as an active member of the Mortimer Medical Practice Leadership Team.
- Work collaboratively with the Practice Manager, Assistant Practice Manager and other managers and clinical leads.
- Provide practical advice and guidance to colleagues on premises, operational and compliance matters.
- Take ownership of issues within the scope of the role and follow them through to resolution.
- Identify opportunities to improve systems, processes and the working environment.
- Maintain confidentiality and comply with practice policies and procedures.
- Attend all relevant leadership and wider practice meetings as required.
Place of Work:
The usual place of work for this role will be Leintwardine Surgery, which will serve as the postholder's primary base. However, given the nature of the role, regular travel between Kingsland, Orleton and Leintwardine will be required to oversee premises, compliance, health and safety and operational requirements consistently across all three sites.
This is not intended to be an exhaustive list of responsibilities. This is a role which requires flexibility and adaptability, and it is expected that you will participate in a wide range of activities which are appropriate to your position, level of expertise and employment grade.
We may close this vacancy early if we receive a sufficient number of suitable applications, so early application is encouraged.
Person Specification
Skills
Essential
- Excellent organisational and time-management skills, with strong attention to detail.
- Ability to maintain effective compliance schedules, records and action plans.
- Strong communication and interpersonal skills, with the ability to work effectively with colleagues, contractors and external organisations.
- Ability to coordinate and manage contractors and suppliers effectively.
- Strong problem-solving skills, with a practical and solutions-focused approach.
- Ability to identify potential risks and take appropriate action or escalate where necessary.
- Good general IT skills and confidence using digital systems to maintain records and monitor compliance.
- Ability to interpret policies, guidance and regulatory requirements and translate these into practical actions.
- Ability to prioritise and manage multiple tasks across three sites.
Desirable
- Knowledge of CQC requirements and the regulatory environment within general practice.
- Knowledge of NHS England and primary care contractual requirements.
- Experience using compliance management systems or digital audit platforms.
- Experience of developing risk registers, compliance trackers or audit programmes.
Qualities and Attributes
Essential
- Highly organised, methodical and conscientious.
- Proactive, reliable and willing to take ownership of issues from identification through to resolution.
- Practical and resourceful, with the confidence to find solutions rather than simply identify problems.
- Strong attention to detail and commitment to maintaining accurate records and evidence.
- Approachable and able to build positive working relationships with colleagues at all levels.
- Confident and professional when dealing with contractors, suppliers and external organisations.
- Able to work independently while recognising when to seek guidance or escalate concerns.
- Calm and resilient, with the ability to manage competing demands in a busy environment.
- Committed to high standards of safety, compliance and patient care.
- Flexible and willing to travel between all three practice sites as required.
- Comfortable being a visible and active member of the Leadership Team.
Desirable
- A genuine interest in improving the working environment and operational efficiency of the practice.
- An interest in sustainability and reducing the environmental impact of healthcare services.
- Experience of working in a rural or community-focused organisation.
Experience
Essential
- Experience of working in an operational, facilities, compliance or administrative management role.
- Experience of coordinating contractors, suppliers and external organisations.
- Experience of maintaining records, schedules, certificates and compliance documentation.
- Experience of identifying issues, assessing risks and ensuring appropriate actions are completed.
- Experience of managing competing priorities and working to deadlines.
- Experience of working collaboratively with colleagues across an organisation.
Desirable
- Experience within primary care, healthcare or another regulated environment.
- Experience of working with CQC requirements or other healthcare regulatory frameworks.
- Experience of premises management across multiple sites.
- Experience of coordinating health & safety, fire safety, Legionella, COSHH or infection prevention and control requirements.
- Experience of working with NHS England, ICBs or other healthcare commissioning organisations.
Qualifications
Essential
- This is not intended to be an exhaustive list of responsibilities. This is a role which requires flexibility and adaptability, and it is expected that you will participate in a wide range of activities which are appropriate to your position, level of expertise and employment grade.
- We may close this vacancy early if we receive a sufficient number of suitable applications, so early application is encouraged.
Desirable
- Health & Safety qualification or training.
- IOSH, NEBOSH or equivalent qualification.
- Qualification or training relating to facilities, compliance, risk management or infection prevention and control.
Person Specification
Skills
Essential
- Excellent organisational and time-management skills, with strong attention to detail.
- Ability to maintain effective compliance schedules, records and action plans.
- Strong communication and interpersonal skills, with the ability to work effectively with colleagues, contractors and external organisations.
- Ability to coordinate and manage contractors and suppliers effectively.
- Strong problem-solving skills, with a practical and solutions-focused approach.
- Ability to identify potential risks and take appropriate action or escalate where necessary.
- Good general IT skills and confidence using digital systems to maintain records and monitor compliance.
- Ability to interpret policies, guidance and regulatory requirements and translate these into practical actions.
- Ability to prioritise and manage multiple tasks across three sites.
Desirable
- Knowledge of CQC requirements and the regulatory environment within general practice.
- Knowledge of NHS England and primary care contractual requirements.
- Experience using compliance management systems or digital audit platforms.
- Experience of developing risk registers, compliance trackers or audit programmes.
Qualities and Attributes
Essential
- Highly organised, methodical and conscientious.
- Proactive, reliable and willing to take ownership of issues from identification through to resolution.
- Practical and resourceful, with the confidence to find solutions rather than simply identify problems.
- Strong attention to detail and commitment to maintaining accurate records and evidence.
- Approachable and able to build positive working relationships with colleagues at all levels.
- Confident and professional when dealing with contractors, suppliers and external organisations.
- Able to work independently while recognising when to seek guidance or escalate concerns.
- Calm and resilient, with the ability to manage competing demands in a busy environment.
- Committed to high standards of safety, compliance and patient care.
- Flexible and willing to travel between all three practice sites as required.
- Comfortable being a visible and active member of the Leadership Team.
Desirable
- A genuine interest in improving the working environment and operational efficiency of the practice.
- An interest in sustainability and reducing the environmental impact of healthcare services.
- Experience of working in a rural or community-focused organisation.
Experience
Essential
- Experience of working in an operational, facilities, compliance or administrative management role.
- Experience of coordinating contractors, suppliers and external organisations.
- Experience of maintaining records, schedules, certificates and compliance documentation.
- Experience of identifying issues, assessing risks and ensuring appropriate actions are completed.
- Experience of managing competing priorities and working to deadlines.
- Experience of working collaboratively with colleagues across an organisation.
Desirable
- Experience within primary care, healthcare or another regulated environment.
- Experience of working with CQC requirements or other healthcare regulatory frameworks.
- Experience of premises management across multiple sites.
- Experience of coordinating health & safety, fire safety, Legionella, COSHH or infection prevention and control requirements.
- Experience of working with NHS England, ICBs or other healthcare commissioning organisations.
Qualifications
Essential
- This is not intended to be an exhaustive list of responsibilities. This is a role which requires flexibility and adaptability, and it is expected that you will participate in a wide range of activities which are appropriate to your position, level of expertise and employment grade.
- We may close this vacancy early if we receive a sufficient number of suitable applications, so early application is encouraged.
Desirable
- Health & Safety qualification or training.
- IOSH, NEBOSH or equivalent qualification.
- Qualification or training relating to facilities, compliance, risk management or infection prevention and control.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Mortimer Medical Practice
Address
Kingsland
Leominster
Herefordshire
HR6 9QL
United Kingdom
Employer's website
Employer details
Employer name
Mortimer Medical Practice
Address
Kingsland
Leominster
Herefordshire
HR6 9QL
United Kingdom
Employer's website
Apply Now
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Posted 1 month(s) ago
Reference: B0309-26-0006
Job summary
Role: People Manager
Hours: 37 hours per week
Contract: Permanent
Salary: £49,387 £56,515 per annum (progression across a 4-point scale)
Closing date: Monday 14th September at 5:00pm
Interview Date: Thursday 24th September
Appointments are normally made at Point 1 of the salary scale, in line with the organisations pay policy. A higher starting salary may be considered where the successful candidate demonstrates exceptional experience, skills and competencies directly relevant to the role.
Would you like to be part of an Outstanding-rated hospice team, providing compassionate care that makes a genuine difference to patients and those important to them?
As the People Manager, you will lead and develop the hospices approach to supporting our employees and volunteers, ensuring we provide a highquality, compliant and valuesdriven service. You will lead a small, dedicated team and act as a trusted advisor to managers and senior leaders on complex people issues, workforce and volunteer planning, organisational development, employment practice and peoplerelated risk.
This is an opportunity to:
- Make a real difference to the experience of our employees and volunteers
- Lead continuous improvement and strengthen governance across our people practices
- Build confidence and capability in our managers through coaching, guidance and training
- Promote an inclusive culture where everyone feels valued, supported and empowered to deliver excellent hospice care
Main duties of the job
We are looking for an experienced and confident people professional who combines strong HR expertise with effective leadership and the ability to influence and support senior stakeholders. You will be comfortable handling complex people issues, driving improvement and building capability across the organisation.
Working Pattern
This is a full-time role of 37 hours per week, Monday to Friday, 8.30am 4.30pm. Hybrid working is available, with a balance of on-site and remote working.
As part of our team, you'll benefit from a rewarding working environment and a comprehensive package designed to support your wellbeing, financial security and professional development, including:
- A warm, welcoming and supportive workplace.
- 35 days' annual leave (including bank holidays), increasing with length of service.
- Contributory pension scheme.
- Free on-site parking.
- Subsidised lunches.
- Cycle to Work Scheme.
- Discounts on shopping, leisure and holidays.
- Access to an on-demand GP service.
- Westfield Health Cash Plan.
- Life Assurance.
- A wide range of health and wellbeing initiatives.
If you are an existing member of the NHS Pension Scheme, your membership may be transferable to this post, provided pension contributions have been made within the previous 12 months.
About us
At Wigan & Leigh Hospice, our people are at the heart of everything we do.Together, we deliver outstanding specialist care and support to people living with life-limiting illnesses and those important to them.
We are proud to be rated Outstanding by the Care Quality Commission (CQC), reflecting the dedication, expertise and compassion of our colleagues and volunteers.
Our values: Compassion, Accessibility, Respect and Excellence - are at the heart of everything we do.
Please submit an up-to-date CV together with a supporting statement of no more than two pages, outlining how you meet the essential criteria for the role as set out in the Person Specification.
Please note: Applicants must already have the right to work in the UK and will be required to provide evidence of this before taking up the post.
Successful appointments will be subject to an Enhanced Disclosure and Barring Service Check (DBS) check as part of the pre-employment screening process.
If you have not heard from us within two weeks after the closing date, please assume that your application has been unsuccessful on this occasion. We appreciate the time and effort taken to apply and thank you for your interest in joining our team.
We are committed to protect the privacy and security of your personal information. To see how we do this please visit our website and read our Role Applicants Data Protection Compliance Statement (Privacy Notice).
Details
Date posted
26 August 2026
Pay scheme
Other
Salary
£49,387 to £56,515 a year
Contract
Permanent
Working pattern
Full-time
Reference number
B0309-26-0006
Job locations
Wigan & Leigh Hospice
Kildare Street
Hindley
Wigan
Greater Manchester
WN2 3HZ
United Kingdom
Job description
Job responsibilities
** For details of the job description and person specification for this role please refer to the attached job description **
Job description
Job responsibilities
** For details of the job description and person specification for this role please refer to the attached job description **
Person Specification
Personal Qualities & Attributes
Essential
- Demonstrates integrity, discretion, confidentiality and professionalism.
- Resilient and confident when managing conflict, challenge and emotionally sensitive situations.
- Committed to continuous professional development and maintaining up-to-date professional knowledge.
- Demonstrates a commitment to equality, diversity and inclusion, promoting a respectful and inclusive culture.
- Leads by example, demonstrating professionalism and accountability.
Qualifications & Knowledge
Essential
- CIPD Level 5 qualification or equivalent professional experience.
- Up-to-date specialist knowledge of UK employment legislation, ACAS guidance and HR best practice.
- Knowledge of safeguarding principles and their application within people services.
- Knowledge of safer recruitment practices and their application within recruitment processes.
- Understanding of workforce planning, organisational development, employee engagement and culture improvement approaches.
Desirable
- CIPD Level 7 qualification or working towards.
- Experience of working within a healthcare or charity organisation.
Skills & Abilities
Essential
- Excellent communication, influencing and relationship-building skills, with the ability to manage sensitive situations confidently and professionally.
- Ability to interpret legislation, policy and best practice, applying sound professional judgement to support decision-making in complex situations.
- Ability to design and deliver engaging training and guidance that builds manager capability and supports the consistent application of HR policies and procedures.
- Ability to manage competing priorities and deliver results independently in a changing environment
- Ability to analyse workforce information and present findings and recommendations clearly to managers and senior leaders.
Experience
Essential
- Significant generalist HR experience, including the management of complex employee relations cases and the provision of professional advice to managers and senior leaders.
- Experience of leading, managing and developing a team or service area.
- Experience of developing, reviewing and implementing HR policies, procedures and service improvements in line with legislation and best practice.
- Experience of supporting payroll processes and working with outsourced payroll providers.
- Experience of developing or supporting initiatives that improve employee wellbeing, engagement or organisational culture.
- Experience of leading or contributing to workforce, change or service improvement projects.
Desirable
- Experience of supporting or managing volunteer services, including recruitment, safeguarding and engagement.
Person Specification
Personal Qualities & Attributes
Essential
- Demonstrates integrity, discretion, confidentiality and professionalism.
- Resilient and confident when managing conflict, challenge and emotionally sensitive situations.
- Committed to continuous professional development and maintaining up-to-date professional knowledge.
- Demonstrates a commitment to equality, diversity and inclusion, promoting a respectful and inclusive culture.
- Leads by example, demonstrating professionalism and accountability.
Qualifications & Knowledge
Essential
- CIPD Level 5 qualification or equivalent professional experience.
- Up-to-date specialist knowledge of UK employment legislation, ACAS guidance and HR best practice.
- Knowledge of safeguarding principles and their application within people services.
- Knowledge of safer recruitment practices and their application within recruitment processes.
- Understanding of workforce planning, organisational development, employee engagement and culture improvement approaches.
Desirable
- CIPD Level 7 qualification or working towards.
- Experience of working within a healthcare or charity organisation.
Skills & Abilities
Essential
- Excellent communication, influencing and relationship-building skills, with the ability to manage sensitive situations confidently and professionally.
- Ability to interpret legislation, policy and best practice, applying sound professional judgement to support decision-making in complex situations.
- Ability to design and deliver engaging training and guidance that builds manager capability and supports the consistent application of HR policies and procedures.
- Ability to manage competing priorities and deliver results independently in a changing environment
- Ability to analyse workforce information and present findings and recommendations clearly to managers and senior leaders.
Experience
Essential
- Significant generalist HR experience, including the management of complex employee relations cases and the provision of professional advice to managers and senior leaders.
- Experience of leading, managing and developing a team or service area.
- Experience of developing, reviewing and implementing HR policies, procedures and service improvements in line with legislation and best practice.
- Experience of supporting payroll processes and working with outsourced payroll providers.
- Experience of developing or supporting initiatives that improve employee wellbeing, engagement or organisational culture.
- Experience of leading or contributing to workforce, change or service improvement projects.
Desirable
- Experience of supporting or managing volunteer services, including recruitment, safeguarding and engagement.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Wigan and Leigh Hospice
Address
Wigan & Leigh Hospice
Kildare Street
Hindley
Wigan
Greater Manchester
WN2 3HZ
United Kingdom
Employer's website
https://www.wlh.org.uk/ (Opens in a new tab)
Employer details
Employer name
Wigan and Leigh Hospice
Address
Wigan & Leigh Hospice
Kildare Street
Hindley
Wigan
Greater Manchester
WN2 3HZ
United Kingdom
Employer's website
https://www.wlh.org.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 month(s) ago
Reference: M0044-26-0289
Job summary
To take clinical responsibility for registered patients and maintain appropriate records of treatment given and NHS services provided.
Offer and carry out consultations and where appropriate, physical examinations for the purposes of identifying and reducing the risk of illness, disease or injury, including immediately necessary and temporary patients;
In accordance with Practice timetable, as agreed, the post-holder will make themselves available to undertake a variety of duties including surgery consultations, telephone consultations and queries, visiting patients at home, checking and signing repeat prescriptions and dealing with queries, paperwork and correspondence in a timely fashion.
Give advice to patients on general health matters and in particular about the significance of risk activities i.e. use of tobacco, consumption of alcohol and the misuse of drugs and,or solvents.
Offer and provide, as appropriate, to individual patient needs, all immunisations which are currently available as part of GMS.
Arrange for the referral of patients, as appropriate, for the provision of any other services.
Main duties of the job
The GP will play a lead role in ensuring an integrated and focused healthcare provision relevant to the differing needs of the patient population within the Bellevue Group Practice area.
The salaried GP will be part of a multi disciplinary team providing a full range of general medical services to patient groups.
In addition to providing primary care services, the post holder will be expected to be involved in liaison with other agencies and management of service.
To take clinical responsibility for registered patients and maintain appropriate records of treatment given and NHS services provided.
Offer and carry out consultations and where appropriate, physical examinations for the purposes of identifying and reducing the risk of illness, disease or injury, including immediately necessary and temporary patients.
In accordance with Practice timetable, as agreed, the post-holder will make themselves available to undertake a variety of duties including surgery consultations, telephone consultations and queries, visiting patients at home, checking and signing repeat prescriptions and dealing with queries, paperwork and correspondence in a timely fashion.
Arrange for the referral of patients, as appropriate, for the provision of any other services.
Carry out a review of medication prescribing.
About us
We are a large, well established, caring and forward-thinking training practice, committed to delivering high quality patient care. We are based in the heart of Newport and work within the Aneurin Bevan University Health Board. We offer the majority of the enhanced services available.
Our dynamic team ranges from those just starting out to those that have been at the practice for over 25 years, and everything in between. We are proud of the diverse skillset that this brings and the many special interests. We have a big emphasis on teaching, training and continued education within our innovative and flexible MDT. We have a weekly MDT meeting, where lunch is provided.
We acknowledge the importance of a healthy work life balance and pride ourselves on our supportive spirit. Our staff have a huge array of interests including sports, music, gardening and baking.
Options are available for individuals to develop interests including teaching students, courses can be funded.
Our Team
20,000 patients
Practice manager and 2 deputy managers
6 partners, 10 salaried GPs, 3 GPSTs, medical students
1 specialist ANP, independent prescriber
9 highly trained practice nurses, including 3 prescribers
Nurse led chronic disease management clinics
Nurse led minor illness
3 highly trained HCAs
1 pharmacist
1 mental health nurse, independent prescriber
Excellent administrative team with dedicated prescription team
Details
Date posted
26 August 2026
Pay scheme
Other
Salary
Depending on experience Salary Available upon request
Contract
Fixed term
Duration
12 months
Working pattern
Part-time
Reference number
M0044-26-0289
Job locations
Bellevue Surgery
Belle Vue Terrace
NEWPORT
Gwent
NP20 2WQ
United Kingdom
Job description
Job responsibilities
To take clinical responsibility for registered patients and maintain appropriate records of treatment given and NHS services provided.
Offer and carry out consultations and where appropriate, physical examinations for the purposes of identifying and reducing the risk of illness, disease or injury, including immediately necessary and temporary patients.
In accordance with Practice timetable, as agreed, the post-holder will make themselves available to undertake a variety of duties including surgery consultations, telephone consultations and queries, visiting patients at home, checking and signing repeat prescriptions and dealing with queries, paperwork and correspondence in a timely fashion.
Give advice to patients on general health matters and in particular about the significance of risk activities i.e. use of tobacco, consumption of alcohol and the misuse of drugs or solvents.
Offer and provide, as appropriate, to individual patient needs, all immunisations which are currently available as part of GMS.
Arrange for the referral of patients, as appropriate, for the provision of any other services.
Job description
Job responsibilities
To take clinical responsibility for registered patients and maintain appropriate records of treatment given and NHS services provided.
Offer and carry out consultations and where appropriate, physical examinations for the purposes of identifying and reducing the risk of illness, disease or injury, including immediately necessary and temporary patients.
In accordance with Practice timetable, as agreed, the post-holder will make themselves available to undertake a variety of duties including surgery consultations, telephone consultations and queries, visiting patients at home, checking and signing repeat prescriptions and dealing with queries, paperwork and correspondence in a timely fashion.
Give advice to patients on general health matters and in particular about the significance of risk activities i.e. use of tobacco, consumption of alcohol and the misuse of drugs or solvents.
Offer and provide, as appropriate, to individual patient needs, all immunisations which are currently available as part of GMS.
Arrange for the referral of patients, as appropriate, for the provision of any other services.
Person Specification
Qualifications
Essential
- Medical Degree
- Qualified GP
Desirable
- Can be discussed at interview
Experience
Essential
- Experience of working in a busy practice alongside a multi-disciplinary team.
Desirable
- Can be discussed at interview
Person Specification
Qualifications
Essential
- Medical Degree
- Qualified GP
Desirable
- Can be discussed at interview
Experience
Essential
- Experience of working in a busy practice alongside a multi-disciplinary team.
Desirable
- Can be discussed at interview
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
GP Practice in Wales
Address
Bellevue Surgery
Belle Vue Terrace
NEWPORT
Gwent
NP20 2WQ
United Kingdom
Employer's website
Employer details
Employer name
GP Practice in Wales
Address
Bellevue Surgery
Belle Vue Terrace
NEWPORT
Gwent
NP20 2WQ
United Kingdom
Employer's website
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