Job description

Job responsibilities

Are you a passionate and experienced psychologist looking to make a wider impact across multiple services? Join Elysium Healthcare as a Regional Lead Psychologist (Wales, South West and South Region) to provide clinical leadership, professional supervision, and strategic oversight of psychological services across a designated region.

In this influential role, you will support and develop psychological teams to ensure the delivery of safe, effective, and high-quality services that align with professional standards, organisational policies, and evidence-based practice. Working closely with local leadership teams and psychology colleagues, you will drive excellence in psychological care while fostering innovation, continuous improvement, and positive outcomes for service users.

As Regional Lead Psychologist, you will lead the coordination and delivery of psychological services across the region, providing expert guidance, consultation, and supervision to psychological staff. You will play a key role in ensuring services remain compliant with clinical governance requirements and are delivered in line with national guidance and best practice.

You will contribute to the ongoing development of services by supporting the implementation of new models of care, identifying opportunities to enhance service delivery, and promoting collaborative approaches that maximise resources and improve access for vulnerable groups. Using clinical outcome measures, audits, and service user feedback, you will evaluate service effectiveness, identify areas for improvement, and help shape future developments across the region.

Key responsibilities:

• Deliver and oversee specialist psychological assessment, formulation and intervention for individuals with complex mental health needs in the region where clinically required
• Apply specialist knowledge and skills in evidence based psychological therapies to provide high standards of care in a supervisory capacity
• Provide clinical and professional supervision to psychological staff within the region
• Offer expert clinical leadership and consultation to Multi-Disciplinary Teams (MDT) across services in the region where required.
• Attend and contribute to regional leadership and governance meetings
• Support with job planning of psychological services across the region including professional recruitment, disciplinary and grievance processes.
• Provide specialist clinical supervision and consultation, as well as maintain professional governance and assurance in line with regional requirements.
• Lead research, audit, policy and service development initiatives across the region.
• Ensure services are delivered in line with NICE guidelines, HCPC standards and organisational policies.

To be successful in this role, you'll need:

• HCPC registration as a qualified chartered Clinical/Counselling Psychologist.
• Professional doctorate qualification in Clinical/Counselling Psychology as accredited by the British Psychological Society
• Extensive Leadership experience managing clinicians within a Mental Health setting.
• Experience in using psychological models and theories to address a range of clinical and risk issues.
• Good knowledge of Positive Behaviour Support and Trauma Informed Care.
• A desire to develop as a clinician and make a positive impact on the lives of the people we support.

What You’ll Get

At Elysium Healthcare, we believe in taking care of the people who care for others, you’ll enjoy a comprehensive benefits package designed to support your wellbeing, growth, and future:

• Annual base salary of £90,000
• The equivalent of 33 days annual leave (including bank holidays) – plus your birthday off and the option to buy additional annual leave, in our annual selection window.
• Career development and training to help you achieve your professional goals
• Access to our Rewards & Benefits platform Ely-Vate; Your one-stop destination for everyday savings, exclusive benefits, and wellbeing hub!
• Wellbeing support and activities to help you maintain a healthy work-life balance
• Access to Blue Light Card, which provides a range of exclusive offers and discounts
• Life Assurance, for added peace of mind
• Stream – instant access to earned wages when you need it, plus access to save, directly from your wages, alongside financial wellbeing support.
• 24/7 GP service and second medical opinion, to ensure you are the best you can be
• Enhanced Maternity Package, so you can truly enjoy this special time
• Pension contribution, to help secure your future

About us:

Elysium Health care has over 8,000 employees and a unique approach to the delivery of care. With a network of over 80 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move.

Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally.

Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person’s individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure

Person Specification

Qualifications

Essential

• HCPC registration as a qualified chartered Clinical/Counselling Psychologist. Professional doctorate qualification in Clinical/Counselling Psychology as accredited by the British Psychological Society. Extensive Leadership experience managing clinicians within a Mental Health setting. Experience in using psychological models and theories to address a range of clinical and risk issues.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Elysium Healthcare

Address

Elysium Healthcare

Remote (Home based)

WD6 1JN

United Kingdom

Employer's website

https://www.elysiumhealthcare.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents

Recent NHS or Care Home experience within the last 12 months is essential.

Person Specification

Experience

Essential

• Relevant experience at Band 5
• Staff caseload supervision
• Evidence of supervision and development of junior staff

Desirable

• Involvement of undertaking a training needs assessment and analysis

Skills

Essential

• Able to present information effectively to individuals and groups
• Able to perform and demonstrate expanded clinical skills for area of nursing including intravenous injections, cannulation, catheterisation

Desirable

• Nurse Prescriber

Qualification

Essential

• Degree level or equivalent
• Specialist clinical training, management qualification and post grad qualification or equivalent demonstrable knowledge and experience
• Clinical Supervision

Desirable

• Management Qualification
• Post Graduate Qualification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Aneurin Bevan University Health Board

Address

Llanhilleth Miners Institute

Llanhilleth

NP13 2JT

United Kingdom

Employer's website

https://abuhb.nhs.wales/ (Opens in a new tab)

Job description

Job responsibilities

You will be a fundamental part of our close-knit Microbiology team, providing an efficient and effective service to two general hospitals and the local GP community. In this role, you will:Perform and interpret routine and specialist biomedical investigations.Provide professional leadership to Trainee BMS, Associate Practitioners, Laboratory technicians, and MLAs.Offer technical advice to clinicians on the appropriateness of tests and timescales.Rotate through all areas of Microbiology, including:Automation Laboratory - Kiestra TLA, MRSA, and Urogenital SectionsManual Bacteriology CL3, Mycology, and Waste ManagementNAATs and urinalysisSerology

Person Specification

Qualifications

Essential

• Educated to GCSE level or equivalent
• Experience to post graduate diploma level e.g.: Specialist portfolio, BBTS or equivalent

Desirable

• Progress towards a higher degree or management qualification

Skills

Essential

• Ability to adapt efficiently to change
• Ability to effectively manage own time, able to prioritise work for self and others and able to plan activities within area of work
• Ability to analyse and technically interpret complex test results
• Good knowledge and experience of LIMS and computer applications including Word, Excel, PowerPoint, Access and Statistical Packages

Experience

Essential

• Relevant experience post HPC registration as a BMS with on-going specialist training.
• Previous working experience of Biomedical techniques and practices
• Scientific knowledge locally, regionally and Nationally

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

iPP Analytics Limited

Address

Pathology First Hub Laboratory

Basildon

SS14 3BY

United Kingdom

Employer's website

https://synlab.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Reports to,Lead Receptionists

Hours per week,10-25

Job Summary

The purpose of the role is to

Present a caring, positive and friendly service to patients and other visitors, either in person or via the telephone

Facilitate effective communication between patients, healthcare professionals, secondary care and other associated healthcare organisations

Duties and Responsibilities

The duties and responsibilities to be undertaken may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the Reception Leads, dependent on current and evolving practice, workload and staffing levels.

• Welcoming and assisting patients and visitors at our front desk
• Arranging online, telephone and in-person requests for appointments, visits and telephone consultations with the appropriate healthcare professional.
• Processing and distributing mail, both electronic and paper.
• Taking messages and passing on information.
• Filing and retrieving paperwork for patient records.
• Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures.
• Start and end of day tasks: opening/locking-up of practice premises, maintaining security in accordance with practice protocols, loading and emptying staff dishwasher.
• Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers.
• Providing clerical assistance to colleagues as required from time to time.
• Ordering, re-ordering and monitoring of stationery and other supplies.
• Clearing and re-stock consulting rooms as required.
• Keeping the reception area and patient information tidy and up to date.
• Completing all courses and refresher training as required by the role and for compliance with good governance, every year.
• Gaining and maintaining expertise in the use of our clinical IT system (TPP SystmOne).

Confidentiality

• In the course of seeking treatment, patients entrust us with sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy.
• In the performance of the duties outlined in this Job Description, the post-holder will have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.
• Such information is only to be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & Safety

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, to include:

• Using personal security systems within the workplace according to practice guidelines.
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks.
• Making effective use of training to update knowledge and skills.
• Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards.
• Reporting potential risks identified.

Equality and Diversity

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

• Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation.
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.
• Behaving in a manner which is welcoming to and of the individual, is non-judgemental and respects their circumstances, feelings priorities and rights.

Personal/Professional Development

The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

• Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

Quality

The post-holder will strive to maintain quality within the practice, and will:

• Alert other team members to issues of quality and risk.
• Assess own performance and take accountability for own actions, either directly or under supervision.
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.
• Effectively manage own time, workload and resources.

Communication

The post-holder should recognise the importance of effective communication within the team and will strive to:

• Communicate effectively with other team members.
• Communicate effectively with patients and carers.
• Recognize peoples needs for alternative methods of communication and respond accordingly.

Contribution to the Implementation of Services

The post-holder will:

• Apply practice policies, standards and guidance.
• Contribute to team and whole practice meetings.
• Discuss with other members of the team how the policies, standards and guidelines will affect own work.

Person Specification

Experience

Essential

• Experience of providing excellent customer service
• Ability to communicate effectively with people with a wide variety of different communication needs and habits
• Ability to learn and efficiently use new IT systems
• Ability to move quickly between different tasks
• Reliable and professional
• Curious and committed to continuously learning
• Consistent understanding and respect for privacy and dignity

Desirable

• Experience of working in a GP practice
• Experience of using the clinical IT system TPP SystmOne
• Understanding of how to support healthcare compliance

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Tangmere Medical Centre

Address

Malcolm Rd

Tangmere

Chichester

West Sussex

PO20 2HS

United Kingdom

Employer's website

https://www.tangmeremedicalcentre.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Clinical Responsibilities

Participating in the undertaking of health needs reviews and holistic health assessments to identify needs and plan care accordingly.

To identify, plan and manage risk of an individuals care needs, relating to physical health, behavioural and/or mental health.

To be responsible for assessing, planning and making recommendations for future care in partnership with patient, carer and multi-professional agencies including case conferences for reviewing the packages of care and care co-coordinating as appropriate.

To liaise with Primary and Secondary care agencies to ensure better health outcomes for individuals.

To ensure consideration of Mental Capacity in Best Interest decision making.

To maintain effective and appropriate communication networks with members of the multi-disciplinary team, the independent sector homes and all stakeholder agencies and organisations to ensure that the individual care needs can be met.

To contribute to multi-disciplinary team specialist assessments.

Ability to work as an autonomous practitioner, planning, prioritising and organising workload according to the needs of the service.

To provide any relevant information and explanation to clients and carers at a level commensurate with their ability to understand using total communication.

To provide evidence-based advice and guidance to care staff on the management of health needs to patients and signpost to other services.

To act as a role model for other staff and students demonstration high standards of practice and professional conduct.

To undertake health promotion/education whenever possible to all adults with a Learning Disability and also to contribute to planned health promotion activities.

To work with all other agencies with regards to the Safeguarding process.

Managerial Responsibilities

To be responsible for coordinating reviews as per guidelines.

Prioritise caseload to meet competing demands

To be aware of and abide by the Livewell SouthWest policies, standards and Clinical Governance initiatives.

Present confidentiality and be aware of the Data Protection Act, access to health records and consent for assessment process.

Involvement in continual audit and review of services to determine quality.

Maintain safe record-keeping and confidential practice, in line with Livewell SouthWest and professional guidance and be aware of the Data Protection Act, access to health records and consent for assessment process.

To ensure electronic record keeping policy is adhered to.

Professional Responsibilities

To maintain a high professional standard of conduct at all times in accordance with NMC/ professional bodies code of professional conduct. Maintain an active status on NMC/ professional bodies register.

To maintain own re-validation portfolio.

Assume responsibility for own professional development and personal knowledge. Undertake and contribute to research where appropriate.

Monitor own performance against agreed objectives through the process of appraisal and personal development plans and professional body regulations.

Maintain professional expertise by arranging and attending meetings, study days and mandatory training and service training.

Plan and participate in the supervision and provision of experience for all nurse learners and other personnel as appropriate.

Participate in regular line management, caseload management and clinical supervision.

To deliver appropriate training and subsequent support to other staff, students and outside agencies when required.

5. COMMUNICATIONS AND RELATIONSHIPS

The post holder will be required to work within the MDT function of the CLDT and may need to be part of wider MDT groups relating to client need.

The post holder will liaise between other health, social and educational services in assessing, planning and reviewing client care needs/service provision.

The post holder will also work with other voluntary and secondary care providers.

6. PHYSICAL DEMANDS OF THE JOB

Travelling across city to many locations for assessments daily activity

Use of keyboard for assessments daily activity

7. ADDITIONAL INFORMATION FOR ALL POSTS

The post holder is required to comply with all relevant policies and procedures pertinent to their post. Current versions can be found on the intranet or via your manager. The areas listed below are those Livewell Southwest currently places particular emphasis on. Failure to follow correct policies and procedures may result in disciplinary action.

7.1 Risk Management

In accordance with the Risk Management Strategy, employees will participate, whenever required, with the risk management process. They will support line managers by attending mandatory and statutory training, completing incident/accident forms for every adverse event or near miss that occurs, report all defects and complaints, and communicate any dangerous situation to individuals potentially at risk.

7.2 Health and Safety at Work

You must co-operate with those in authority and others in meeting the statutory requirements and in following policies and procedures. A copy of the Health and Safety Policy is available from the intranet or from the Risk Management Department.

You are reminded that in accordance with the Health and Safety at Work Act 1974 you have a duty to take reasonable care to avoid injury to yourself and to others affected by your work activities.

You will be notified where your post carries a requirement for immunisation.

You may be required to be able to undertake physical intervention training and participate in physical intervention as part of a physical intervention team and Basic Life Support (BLS).

7.3 Infection Control

Livewell Southwest is determined to eradicate healthcare-acquired infection and puts a great deal of emphasis on the responsibility of all staff to ensure their own personal and others compliance with Infection Control (including Hand Washing) Policies. All staff must comply with infection control policies and guidance, attend relevant updates and report issues of concern to their immediate line manager (if no action or explanation received, then it is the individuals responsibility to escalate their concerns to the Director of Operations or Chief Executives Office).

7.4 Safeguarding Children and Adults

All employees have a duty to safeguard and promote the welfare of children and adults and are required to act in such a way that at all times safeguards their health and wellbeing. Familiarisation with and adherence to national and local safeguarding adults and children policies is an essential requirement upon all employees. Livewell Southwest has specific safeguarding policies and in addition, employees also have a responsibility to practice and work within the multi-agency policy developed by the Safeguarding Adults Board and the Safeguarding Children Board. Staff are also required to participate in related mandatory/statutory training.

7.5 Research

For clinical posts at bands 5 and 6, there is an expectation that engagement in research will be part of this role. Therefore, an awareness of the value and relevance of research is expected and the post holder should either support existing research within their specialty area as appropriate or identify opportunities to raise awareness of research possibilities. For clinical posts at band 7 and above, the post holder will be required to actively participate in complex audits using research methodology, or participate as required in clinical trials or equipment testing, and will demonstrate high level involvement in local ongoing research projects.

7.6 Sustainability and climate change

All staff are expected to take responsibility for the reduction of carbon emissions within their area of the organisation. In particular this may relate to reducing energy consumption, making low carbon travel choices, consideration of goods and services being purchased, and waste reduction.

7.7 Other

This Job Description is not exhaustive and may change as the post develops, but such change will not take place without consultation between the post holder and their manager. Job descriptions should be reviewed at least annually at the appraisal meeting.

The Working Time Regulations apply to all employees of Livewell Southwest. In particular, Livewell Southwest will not permit staff in all employments to work in excess of 48 hours in any one week except where there are exceptional service needs where an absolute limit of averaging over a reference period of 17 weeks would apply.

Livewell Southwest has adopted NO SMOKING and NO ALCOHOL policies for staff, which applies to all posts. Details of the policy are available on request and will be included in the statement of main terms and conditions of service of staff appointed.

Person Specification

Specific Skills

Essential

• Excellent communication skills
• Excellent interpersonal skills
• Ability to prioritise against tight deadlines.
• Good presentation skills
• Excellent organisational skills
• Able to present relevant information in a concise format.
• Able to write in plain, easy and understandable style
• Capacity to work with clinicians and staff at all levels to develop a shared vision of outcomes for individuals.

Desirable

• Able to engage effectively in dialogue with individuals at all abilities effectively managing barriers to communication.

Qualifications

Essential

• Registered Nurse Learning Disability/Registered Mental Nurse
• Evidence of continuing professional development.

Desirable

• Mentorship Certificate

Additional Requirements

Essential

• Ability to frequently travel independently and in a timely manner between Livewell Southwest sites and community locations including areas not served by public transport.
• Able to problem solve and be creative in care planning.

Experience

Essential

• Experience undertaking comprehensive health needs assessments.
• Working in multidisciplinary teams across health and social care.
• Experience of working with people with learning disabilities / mental health issues.

Desirable

• Experience working in primary /community health settings.
• Experience in mentoring students.
• Working across organisational boundaries.

Knowledge

Essential

• Knowledge and understanding of the political dimensions of health and social care.
• Knowledge of Personalised Care Framework
• Good knowledge and understanding of the Mental Health Act, Mental Capacity Act, Deprivation of Liberty and reasonable adjustments.
• Understanding of the Safeguarding adults and children processes and relevant issues
• Able to demonstrate understanding and competency in assessment, care planning and review.
• Knowledge of recent developments in Learning disability/Mental Health care.
• Understanding of the complexities of physical health care needs in adults with Learning Disability.

Desirable

• Understanding of the work and role of the independent sector and care homes in provision of long-term care.
• Understanding of the continuing care eligibility for fully funded NHS care.
• Demonstrate an understanding of the Primary Care service delivery.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Livewell Southwest

Address

Westbourne Unit

Scott Business Park, Beacon Park Road

Plymouth

Devon

PL2 2PQ

United Kingdom

Employer's website

https://www.livewellsouthwest.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Duties Specific to Role

Ensure medication management systems are safe and effective, liaising with GPs and managers as required.

Ensure that proper processes are in place for medication review, and undertaking medication review.

Undertake structured medicine reviews

Implement and embed a robust repeat prescribing system

Review and implement safe prescribing systems for vulnerable patients, improving compliance

Review and implement safe prescribing systems for patients suffering from drug and alcohol dependencies

Encourage cost-effective prescribing within the practice

Review all safety alerts ensuring the required actions are taken

Reconcile medicines following patients discharge from hospital or clinic appointments, or any other contact with a third party provider,

Review medications for newly registered patients

Review clinical reporting in SystmOne relevant to medicines management, and ensure Practice is meeting its contractual requirements and CQC standards, and achieving KPIs (e.g. QOF)

Design and run clinical reports & audits to support best practice, and implement any identified changes required.

Implement medication management policies and processes of the Primary Care Network

Liaise with pharmacy team colleagues in the Primary Care Network, and support the implementation of best practice in the PCN.

Liaise with ICB pharmacy team colleagues.

Ensure (in liaison with the lead GP and practice manager) that all contractual requirements relating to medication are met.

Support and advise pharmacy team colleagues, including trainees and dispensary staff.

Act as line manager to pharmacy team colleagues, including trainees.

Support the professional development of pharmacy team colleagues, including trainees.

The multidisciplinary team will work together to

Improve hypertension detection rates by overseeing the introduction of digital tools/pods in practice waiting rooms that link patient data to the medical records. These digital tools/pods will record blood pressure, heart rate and BMI in the waiting rooms, at the convenience of registered patients. Protocols will be developed that will ensure clinical safety and governance and enable abnormal readings to be actioned appropriately; patients requiring intervention will be triaged and reviewed by the most appropriate clinician, whether this be a GP or a pharmacist.

Develop and utilise a risk-stratified approach to conducting the hypertension management reviews on the hypertension register at the practices. Population health data and evidence-based guidelines would inform the development of a red, amber, green (RAG) clinical risk-stratified approach to hypertension management.

Improve the annual attainment of blood pressure readings within the target range set by national guidelines.

Improve the annual attainment of patients receiving lipid therapy for primary prevention of cardiovascular disease.

Review the management of patients across with coronary heart disease and conduct medication reviews to ensure medical therapy and lifestyle interventions have been maximised according to need.

Identify those requiring additional support to attend their appointments and provide accessible appointments in person, via telephone or via appropriate digital platforms and utilise communication methods appropriate for the needs of the patient.

Non-medical prescribing/independent prescribing

As a qualified non-medical prescriber (NMP)/independent prescriber (IP), prescribing will be undertaken within the scope of practice of the prescriber and in accordance with their professional code of conduct as set out by their own regulatory bodies and organisational NMP policy.

Working conditions

Frequent, prolonged VDU use

Time-pressured environment

High levels of accuracy and attention to detail essential at all times

Exposure to distressing situations and written material

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Job Description for all G DOC workers

The job description for all G DOC workers also forms part of your job description.

Person Specification

Personal Qualities

Essential

• Clear, polite telephone manner
• Polite and confident
• Flexible and cooperative
• Motivated
• High levels of integrity and loyalty
• Sensitive and empathetic in distressing situations
• Ability to work under pressure

Other

Essential

• Disclosure Barring Service (DBS) enhanced check satisfactory
• Evidence of continuing professional development

Qualifications

Essential

• Undergraduate degree in pharmacy, MPharm or equivalent
• Current registration with General Pharmaceutical Council
• Completed or prepared to undertake Primary Care Pharmacy Education Pathway, PCPEP

Desirable

• Independent prescriber or working towards it

Skills

Essential

• Excellent communication skills (written and oral)
• Understanding of the wider determinants of health, including social, economic and environmental factors and their impact on communities
• Able to plan, manage, monitor and review general medicine optimisation issues in core areas for long term conditions
• Willing to become competent in use of SystmOne if not already
• Ability to follow policy and procedure
• Able to identify and resolve risk management issues according to policy or protocol
• Effective time management
• Ability to work as a team member and autonomously
• Good interpersonal skills

Desirable

• Competent in the use of Office and Outlook
• Strong IT skills
• Competent in use of SystmOne

Experience

Desirable

• Minimum of 2 years experience as a pharmacist, demonstrated within a practice portfolio
• Experience of managing a team, including direct reports
• Experience of General Practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

G DOC Ltd

Address

Dean Medical Practice - Coleford

Coleford Health Centre

Railway Drive

Coleford

Gloucestershire

GL16 8RH

United Kingdom

Employer's website

https://ghac.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

This is a replacement post across two services:

1. Croydon Primary Care Mental Health Support Service (PCMHSS)

2. Croydon Central Assessment and Liaison (A&L) team

The post has become available as the post-holder in PCMHSS is on long term sick leave and the post-holder in Central A & L has commenced working part-time.

PCMHSS: This supports patients aged 18-65 years by providing supported transitions, either whilst transferring back to primary care or whilst undergoing longer term stabilization in secondary care with the goal of eventually discharging to primary care.

Croydon North A & L team: This is one of three distinct A & L teams, each providing a service for people aged 18-65 who live in the North, Centre and South of the London Borough of Croydon respectively. They are short-term services that provides mental health assessment and treatment to service users who are experiencing moderate to severe mental health difficulties within the community.They provide advice on the best treatment and care options available for mental disorders including anxiety, depression, psychosis and personality disorder.

Croydon Primary Care Mental Health Support Service

The post holder (0.5 WTE) will be one of 3 (2.0 WTE) Consultant Psychiatrists within the Croydon MH Primary Care Support Service. The team is based at Jeanette Wallace House (JWH), 1 Edridge Road, Croydon CR0 1FE. The service incorporates principles of recovery at the centre of their work with service users and carers. The key element of the recovery journey is empowering and supporting a person to build a meaningful life as defined by themselves, with a focus on hope for the future, as well as their health, wellbeing, strengths and empowerment.

PCMHSS supports service users in this journey of recovery by moving away from a focus on pathology, illness and symptoms; by encouraging opportunities for personal empowerment; and by supporting social inclusion. Many of our patients have been pharmacologically stabilized on advanced treatments, and the team establishment includes a senior pharmacist who is a non-medical prescriber.

JWH is a modern, spacious and light 8 floor purpose-built office suite with a mix of private and open plan spaces. The building has clinical rooms and assessment rooms on the ground floor which can be booked by all staff members. We share the building with other Community Mental Health Teams (CMHTs) in Croydon as well as other services like Croydon Talking Therapies, the Croydon AMHP service and Medical HR. The post-holder will have an allocated office on the first floor and access to a PC or docking station, a laptop for remote working, and a mobile phone. There are excellent transport links in the area, as well as a PCN car park across the road, and substantive employees will be able to have a Croydon Carers parking permit to allow for community working/home visits when this is required.

The team has close working relationships with Croydon CMHTs and Mental Health Crisis Services. It also works closely with the community addictions provider Change Grow Live (CGL), GPs, non-statutory providers like the Croydon Health & Wellbeing Hub and the Croydon Recovery Space, as well as the Local Authority.

The team provides a service Monday to Friday between the hours of 9 am and 5 pm (excluding bank holidays). There is an excellent focus on reflective practice, monthly sessions being open to all staff members.

In collaboration with senior colleagues, the post-holder is expected to provide clinical, operational and strategic leadership to PCMHSS. As part of the leadership team, the post-holder is expected to work proactively with managers and clinical staff to ensure that a high-quality service is provided to all patients. The job description/duties listed below are not exhaustive and may need to be reviewed in line with the evolving needs of the team as these arise.

Clinical responsibilities

Assess/ review patients and agree joint management plans with medical, pharmacy and nursing staff.

Review the safety and effectiveness of complex and/or novel psychopharmacological treatment regimes in patients with severe mental illnesses affective disorders.

Develop close working links with locality CMHTs, primary care networks, general practitioners, community pharmacists and consultant colleagues in order to facilitate efficient and effective clinical communication, as well as stabilization and discharge pathways.

Attend inter-agency multidisciplinary team meetings to contribute to clinical decisions and care plans e.g., for relapsing patients.

Be available to advise/supervise team members with their assessments and caseloads.

Ensure excellence in the provision of psychiatric assessments and evidence-based treatments to all referred patients to the service, including the Trusts risk assessment protocols.

Contribute to the training and support of medical and nursing staff in the delivery of psychiatric aspects of patient care.

Fulfil Responsibilities as a Psychiatrist approved under Section 12 of the Mental Health Act 1983

Establish a reliable and accessible work schedule with the team.

Ensure appropriate administration and documentation in relation to the duties of the post, including recording clinical activities on the Trusts Electronic Patient Journey System (ePJS).

Croydon Central Assessment & Liaison team

The post holder (0.4 WTE) will be one of two Consultant Psychiatrists (1.0 WTE) within the Central Assessment and Liaison Team. The three Croydon Assessment and Liaison teams are based at Jeanette Wallace House (JWH), Croydon and each team works with individuals for up to 12 weeks whilst providing a holistic package of care in collaboration with local care networks. The team of health and social care professionals is multidisciplinary including doctors, nurses, social workers, occupational therapists, and psychologists. We also work closely with service users, and their carers, local organizations including social services and mental health charities, Primary Care Networks and GPs.

The team has close working relationships with Croydon CMHTs and Mental Health Crisis Services. It also works closely with the community addictions provider Change Grow Live (CGL), Primary Care, non-statutory providers like the Croydon Health & Wellbeing Hub and the Croydon Recovery Space, as well as the Local Authority.

The Central Assessment and Liaison team received 1660 referrals between January and December 2024 and has a current caseload of 172 patients. The team receive referrals from a range of services including HTT, Croydon Liaison Psychiatry, social care and Croydon GPs. The service has a 28-day target in which all referrals accepted for assessment are to be seen within 28 days of receipt of referral.

All referrals are screened on the day of receipt by the Duty Mental Health Practitioner. Referrals which require further discussion are brought to the daily Multidisciplinary Team (MDT) meetings where a decision is made as to whether the patient requires assessment by the A & L team. Referrals are accepted and managed in accordance with the NICE four stage stepped care model for mood and anxiety disorders (NICE 2011). This ensures that for non-urgent referrals, recommended interventions have been tried within primary care before a referral is made to A & L services. Patients accepted for assessment will usually be offered a Telephone Triage call and risk screen followed by a face-to-face practitioner assessment or a medical assessment (depending on clinical needs and risks). Referrals are categorized by the MDT as Crisis (contact within 24 hours), urgent (contact within 7 days) or routine (contact within 28days).

The team provides a service Monday to Friday between the hours of 9 am -5 pm (excluding bank holidays). There is an excellent focus on reflective practice, monthly sessions are open to all staff members.

In collaboration with senior colleagues, the post-holder is expected to provide clinical, operational and strategic leadership to the Croydon Central Assessment and Liaison Team. As part of the leadership team, the post-holder is expected to work proactively with managers and clinical staff to ensure that a high-quality service is provided to all patients. The job description/duties listed below are not exhaustive and may need to be reviewed in line with the evolving needs of the team as these arise.

Clinical responsibilities

Assess/ review complex patients and agree joint management plans with medical and nursing staff

Attend inter-agency multidisciplinary team meetings to contribute to clinical decisions and care plans e.g., for high frequency users of services

Be available to advise/supervise team members with their assessments and caseloads

Ensure excellence in the provision of psychiatric assessments and evidence-based treatments to all referred patients to the service, including the Trusts risk assessment protocols

Contribute to the training and support of medical and nursing staff in the delivery of psychiatric aspects of patient care

Fulfil Responsibilities as a Psychiatrist approved under Section 12 of the Mental Health Act 1983

Develop close working links with general practitioners, consultant colleagues and clinical teams in order to facilitate efficient and effective clinical communication and care pathways

Establish a reliable and accessible work schedule with the team

Ensure appropriate administration and documentation in relation to the duties of the post, including recording clinical activities on the Trusts Electronic Patient Journey System (ePJS)

Person Specification

Essential

Essential

• At least 5 years consultant experience in community psychiatry

Desirable

• Experience of leading service transformation

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

South London and Maudsley NHS Foundation Trust

Address

Jeanette Wallace House

1 Edridge Road

Croydon

CR0 1ER

United Kingdom

Employer's website

https://www.slam.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Reception

Registering and greeting patients on arrival

Answer telephone calls in a polite and courteous manner, identifying yourself, the department and hospital.

Deal with queries face to face, on the telephone or via fax

Ordering notes for patient admission, for doctor's perusal and soft tissue clinic.

Scanning of CAS Cards and LAS PRF documentation.

Ensuring accurate data entry of patient data on all systems

Amend patient and GP details as required

Clerking Clinical Decision Unit (CDU) discharge

Book appointments for fracture clinic and soft tissue clinic

Logging all IT issues and notifying Senior Administration colleagues log number(s)

Ensuring that scanned 'red top' referrals and fracture clinic appointments are taken to the appropriate department each day

Collecting discharge paperwork from the Urgent Care Centre (UCC), and Emergency Care Departments including the GPs for scanning

Keeping workstations neat and tidy at all times.

Ensuring that the porters collect the confidential waste as well as the bags for coding and health records.

Majors

To provide administrative support to all clinical staff on duty

To register all ambulance patients attending the department, including checking their demographics and updating this information using the Trust IT system (Medway).

To ensure that patient observations are recorded accurately on the system within 15 minutes of all ambulance patients arriving in the department.

Answer telephone calls in a polite and courteous manner, identifying yourself, the department and hospital.

Deal with queries face to face, on the telephone or via fax.

Update the majors whiteboard with details of clinical staffing.

Monitor decision to admit (DTA) data on the EPR system and request notes for patients being admitted to the wards.

Order notes for patient admission.

Book transportation as instructed by clinical colleague.

Work the Nurse-In-Charge to monitor the LAS screen and ensure that LAS handovers are entered onto the system appropriately

Record doctors arrival and departure times.

Issue locum doctors with passwords.

Logging all IT issues for the clinical staff.

Training and Development

To attend training relevant to the post and the Trust's mandatory training.

To keep abreast of all new developments within job-role - participating in training and development as identified at appraisal; to improve existing skills and develop new skills, in accordance with the needs of the Service.

To guide, and support new starters.

Special Conditions

Emergency Department Receptionists will work on a rota which supports the department 24 hours per day, 365 days per year. It is an expectation for all staff to work a range of shift patterns to support the needs of the service.

Shifts will include days, evenings, nights and weekends.

Emergency Department Receptionists are expected to undertake any additional clerical duties as advised by the Administration or Service Manager

Staff will be expected to be available to work bank holidays

Person Specification

Skills

Essential

• Excellent computer literacy
• Excellent interpersonal written and verbal communication skills
• Ability to multitask with attention to details

Experience/Qualifications

Essential

• Minimum 2 years NHS experience or equivalent receptionist experience role
• GCSE (5 grades A-C) or equivalent experience

Desirable

• Knowledge of medical terminology

Knowledge

Essential

• Excellent working knowledge of data protection

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Whittington Hospital NHS Trust

Address

Emergency Department

Magdala Avenue

London

N19 5NF

United Kingdom

Employer's website

https://www.whittington.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Administrative and Executive Support

• Provide comprehensive administrative and executive assistance to the Senior Management Team, including diary management, meeting coordination, and minute-taking.
• Prepare and format correspondence, reports, presentations, and policy documents to a high professional standard.
• Manage communications, prioritising tasks and maintaining confidentiality at all times.
• Coordinate travel arrangements, events, and logistics for internal and external meetings.

Operational and Governance Support

• Support the organisation and documentation of governance, operational, and board meetings.
• Maintain accurate records, filing systems, and document control in line with data protection and information governance policies.
• Track actions and deadlines to ensure timely completion of key operational priorities.
• Assist in the preparation and submission of reports, audits, and compliance documents.
• Supports achievement of site KPIs by ensuring timely coordination of governance meetings, accurate documentation of operational decisions, and effective communication that enables Senior Management to meet compliance, performance, and reporting deadlines in line with Home Office and NHS standards.

Communication and Stakeholder Liaison

• Act as the first point of contact for the Senior Management Team, handling internal and external enquiries professionally.
• Liaise effectively with colleagues, partners, and external stakeholders to support smooth operational delivery.
• Contribute to internal communications, newsletters, and engagement initiatives as required.

General Responsibilities

• Promote and uphold DrPA Secures ethos of CARE in all duties.
• Maintain confidentiality, professionalism, and integrity at all times.
• Ensure compliance with information governance, data protection, and operational policies.
• Promote equality, diversity, and inclusion in all aspects of work.
• Take responsibility for personal wellbeing and professional development.
• Work flexibly to meet organisational needs, which may occasionally include evenings or weekends.

Disclosure and Barring Service Check & CTC Clearance

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

This post will require the holder to undertake and successfully complete the Counter Terrorism Clearance (CTC) process.

Please note, in order to apply, all applicants need to have been living in the United Kingdom (with residency in the UK, such as UK/Irish/EU Passport, or an Indefinite Leave to Remain Visa) for the last 5 years with no more than a 28 day break being outside of the UK and no gaps in employment during this time.

Person Specification

Experience

Essential

• Proven experience as an Executive Assistant, Personal Assistant, or senior administrator.
• Excellent organisational and time-management skills with the ability to prioritise multiple tasks.
• Strong written and verbal communication skills.
• High level of discretion and professionalism when handling sensitive or confidential information.
• Competent in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Ability to work independently and collaboratively in a fast-paced operational environment.
• Commitment to DrPA Secures values and ethos.

Desirable

• Experience working in a secure environment, operational facility, or public sector setting.
• Knowledge of governance, compliance, or regulatory reporting.
• Experience supporting senior meetings, preparing reports, and drafting minutes.
• Familiarity with HR or recruitment administrative processes.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

DoctorPA Secure LTD

Address

Flat 42 Kew Court

Richmond Road

Kingston Upon Thames

Surrey

KT2 5BF

United Kingdom

Employer's website

https://www.drpasecure.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

About Us

DrPA has been operating in secure environments since 2014 providing General Practitioner services and we are now growing to provide a complete healthcare service at Manston STHF & Western Jet Foil. This will be delivered directly or through a range of specialist partners who are experts in their field. We deliver our services based on our ethos of CARE:

• Compassionate care that is trauma informed and supportive

• Assurance that care is evidence-based & demonstrates high quality outcomes for our patients

• Respectful of peoples cultural and religious beliefs

• Empowerment We centre each resident by co-creating holistic care plans that treat their needs and equip them to self-manage their wellbeing.

Job Summary

The Employee Wellbeing Specialist will champion staff wellbeing across DrPA Secure, embedding resilience, engagement, and health initiatives at every level. This strategic and operational role combines policy development, program delivery, and one-to-one support, ensuring that all staff feel valued, supported, and able to perform safely in a high-pressure, secure environment.

The post-holder will work closely with HR, operational managers, and senior leadership to drive a positive organisational culture and improve workforce performance through wellbeing initiatives.

Key Responsibilities

Strategic Wellbeing Leadership

• Develop and implement a comprehensive wellbeing strategy, aligned with organisational goals and operational pressures.

• Identify risks to staff wellbeing, including stress, fatigue, and trauma exposure, and recommend preventative interventions.

• Advise senior leaders on wellbeing trends, staff morale, and engagement metrics.

• Keep abreast of national best practices, regulations, and emerging trends in workplace wellbeing, mental health, and occupational health.

Program Design & Delivery

• Design and implement proactive and reactive wellbeing initiatives, including:

• Mental health awareness workshops and resilience training.

• Stress management, mindfulness, and coping skills programs.

• Physical health programs: fitness challenges, nutritional advice, ergonomics.

• Team-building and engagement activities tailored to operational staff.

• Crisis response plans for critical incidents.

• Develop toolkits, guidance materials, and online resources to support staff wellbeing.

• Work with external providers such as occupational health, counselling services, and Employee Assistance Programmes (EAPs).

Individual Support & Intervention

• Serve as a confidential first point of contact for staff experiencing wellbeing challenges.

• Provide guidance, support, and signposting to internal or external services.

• Support staff returning from sickness absence, trauma, or operational incidents.

• Monitor and evaluate individual wellbeing interventions to ensure effectiveness.

Policy, Compliance & Reporting

• Maintain and update wellbeing-related policies, procedures, and guidance.

• Ensure compliance with employment law, health and safety regulations, and organisational governance standards.

• Develop KPIs and wellbeing metrics, including staff satisfaction, absenteeism, incident reports, and engagement levels.

• Report trends, findings, and program outcomes to the Senior Management Team.

Culture, Engagement & Leadership

• Champion a positive, trauma-informed, and supportive organisational culture.

• Work with line managers to embed wellbeing principles into leadership practices.

• Promote equality, diversity, and inclusion in all wellbeing activities and communications.

• Lead staff engagement initiatives to enhance morale, resilience, and team cohesion.

Essential Criteria

• Proven experience in employee wellbeing, occupational health, HR, or organisational development.

• Strong knowledge of mental health, resilience, stress management, and workplace wellbeing programs.

• Excellent interpersonal, communication, and listening skills.

• High level of discretion and confidentiality.

• Experience designing, implementing, and evaluating wellbeing initiatives.

• Ability to analyse workforce wellbeing data and present actionable insights.

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

• Commitment to DrPA Secures CARE ethos.

Desirable Criteria

• Experience in secure, operational, or public sector environments.

• Knowledge of HR policies, employment law, and health and safety regulations.

• Familiarity with occupational health, counselling, or EAP services.

• Experience influencing organisational culture and leadership practices.

• Ability to develop wellbeing training and workshop materials.

General Information

The post holder may be required to perform other relevant and appropriate duties as reasonably needed. This list of duties and responsibilities is not exhaustive. This job description is subject to regular review and appropriate modification.

Benefits

• Pension salary scheme available

• Employee Assistance Programme (EAP): confidential 24/7 support

• Access to perks at work

Disclosure and Barring Service Check & CTC Clearance

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

This post will require the holder to undertake and successfully complete the Counter Terrorism Clearance (CTC) process.

Please note, in order to apply, all applicants need to have been living in the United Kingdom (with residency in the UK, such as UK/Irish/EU Passport, or an Indefinite Leave to Remain Visa) for the last 5 years with no more than a 28 day break being outside of the UK and no gaps in employment during this time.

EMAIL CV TO: [email protected]

Shortlisted candidates will be asked for RTW, DBS/CTC consent and references.

Person Specification

Experience

Essential

• Proven experience in employee wellbeing, occupational health, HR, or organisational development.
• Strong knowledge of mental health, resilience, stress management, and workplace wellbeing programs.
• Excellent interpersonal, communication, and listening skills.
• High level of discretion and confidentiality.
• Experience designing, implementing, and evaluating wellbeing initiatives.
• Ability to analyse workforce wellbeing data and present actionable insights.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Commitment to DrPA Secures CARE ethos.

Desirable

• Experience in secure, operational, or public sector environments.
• Knowledge of HR policies, employment law, and health and safety regulations.
• Familiarity with occupational health, counselling, or EAP services.
• Experience influencing organisational culture and leadership practices.
• Ability to develop wellbeing training and workshop materials.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

DoctorPA Secure LTD

Address

Manston Road

Manston

Ramsgate

Kent

CT12 5BS

United Kingdom

Employer's website

https://www.drpasecure.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Reception Front Desk & General Duties

• A large proportion of your time will be taken assisting patients via the telephone or face to face in an efficient and caring manner
• To ensure that the telephone service is operating correctly.
• To be the first point of contact for patients, receiving and directing patients and other visitors appropriately.
• To present a calm and friendly image to patients.
• To advise patients of relevant charges to private (non-National Health Service) services, accept payment and issue receipts for same.
• To make and receive telephone calls as required in a polite and timely manner, and record messages accurately and comprehensively.
• To deal with enquiries from patients efficiently and courteously and with respect, ensuring that the correct details are recorded and either answered or forwarded promptly to relevant personnel.
• To make appointments and operate the appointments systems as directed by the GP partners
• Using your judgement and communication skills, to ensure that patients in urgent need are flagged to the Lead GP in a logical and non-disruptive manner or directed to more urgent care where appropriate.
• To receive requests for repeat prescriptions and ensure that requests are acted upon in accordance with Practice policies and procedures.
• Enter accurate information on to the computer systems as required.
• To leave Reception with no unresolved problems for the next shift wherever possible, or ensure unresolved problems are properly handed over to incoming staff
• To undertake a variety of tasks at the request of Doctors, for example telephoning the laboratory for test results and recording accurately in the patients notes, contacting the patient to request they come in for blood tests or a consultation.
• To ensure locum staff can access the computer systems, have everything they require for their session and know where to find other things they may need e.g. emergency drugs and resuscitation equipment.

Patient Registrations

• To comply with the Practices Registration procedures
• To explain practice arrangements and formal requirements to new patients and those seeking temporary registration.
• To check and ensure that the patient lives within the practice area before accepting a new registration.
• To process patients change of address (both on computer and paper records) checking that the new address is within the practice area.
• To inform the relevant team about patients who have moved out of area so they can begin deduction proceedings and advise appropriate organisations that a patient is deceased.

Premises and Security

• To open the premises punctually in the morning and to make all necessary preparations to receive patients.
• When last on duty in the evening, to ensure that the building is totally secure and if appropriate that internal lights are switched off and the alarm is activated.
• To ensure that computer prescription paper and prescription pads are securely locked away, and to provide them to GPs when requested.
• To ensure all computer screens are turned off at the end of each working day in the PSA office/hub.

Health & Safety

• To ensure that the Reception and public waiting areas are clean, neat and safe from hazards to the public at all times, tidying toys and magazines as necessary.
• To report any incident happening to a member of staff or the public to the Health & Safety Lead Officer or Practice Manager, and to prepare a written report and ensure the person involved is seen by a doctor if necessary.

Administration

• To ensure the maintenance of accurate records in line with practice policy
• To participate in compiling relevant statistics to meet the requirements of the practice as requested
• To ensure the appropriate disposal of confidential waste
• To extract, check, file and tidy medical records as required.
• To receive incoming post, sort and ensure onward delivery. To prepare outgoing post and record as required.
• To update patient records kept on computer.
• To contribute towards the achievement of the Practices targets as required.
• To use office equipment e.g. fax, photocopier as requested.
• To ensure that all equipment is in safe working order, and that any malfunctions are reported appropriately

Education

• To support students undertaking work placement at the practice, and new staff as required.

Communication & Liaison

• To participate as a member of the Patient Services Team to provide optimum patient care.
• To work in a collaborative and co-operative manner with other members of the Practice Team.
• To participate in team meetings and participate in Practice and external meetings as required.
• To provide patients with clear and concise information appropriate to their needs.
• To participate in investigating complaints made by patients relating to the Patient Services Team.
• To liaise with the Doctors and regarding their appointment schedules.
• To display posters, leaflets and patient information as appropriate, and update notice boards periodically.
• To relay messages to appropriate staff including attached staff e.g. District Nurses, Community Nurses, Midwives.

Professional Development

• To have a thorough knowledge of all Practice Procedures.
• To be responsible for the evaluation of your own work.
• To participate in Performance Reviews and in developing his/her own objectives.
• To continue professional development through a variety of strategies including attending study days, lectures, seminars, courses and clinical placements.
• To undertake further prescribed training as required.

General

• To ensure that the rights, confidentiality and privacy of the patient are observed at all times.
• To be conversant and comply with the Health & Safety Policy and procedures including fire precautions and procedures for evacuation.
• To promote equal opportunities for staff and patients in accordance with Practice Policies.
• To provide cover for colleagues who are absent due to annual leave or sickness as required.
• This job description is not inflexible. The duties of the post holder may be reviewed and amended from time to time.
• To carry out any other duties that are within your area of competence and considered relevant to the post.

Person Specification

Qualifications

Essential

• 4 GCSE (or equivalent) Maths & English

Desirable

• Customer service qualification
• More information is available in the Job Description and Person Specification document attached to this post.

Knowledge and Skills

Essential

• Good vocabulary, accurate spelling, clear handwriting
• Accurate with attention to detail
• Ability to understand and comply with the need for strict confidentiality
• Able to operate in windows applications
• Good interpersonal skills with people face to face and over the telephone

Desirable

• Knowledge of medical terminology
• More information is available in the Job Description and Person Specification document attached to this post.

Experience

Essential

• Experience working in a front-line position

Desirable

• Experience of working in a multi-disciplinary team environment, possibly in a medical setting, public service or customer care setting
• Experience of EMIS Web (our clinical database system)
• Direct experience of working with a PC workstation
• Previous experience working in GP surgery, other medical setting, dental, public service
• More information is available in the Job Description and Person Specification document attached to this post.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Wellington Medical Centre

Address

Mantle Street

Wellington

Somerset

TA21 8BD

United Kingdom

Employer's website

https://tauntondeanewestpcn.gpweb.org.uk/wellington-medical-centre (Opens in a new tab)

Job description

Job responsibilities

Data Analysis & Reporting

• Collect, collate, and validate operational and performance data from multiple sources.
• Analyse data trends to identify risks, opportunities, and areas for improvement.
• Produce timely and accurate reports, dashboards, and visualisations for management.
• Support strategic and operational decision-making through data insights.

Performance Monitoring

• Track and report on key performance indicators (KPIs) aligned with organisational objectives.
• Supports site KPIs by providing accurate and timely performance data, analysing trends to identify operational risks and opportunities, and delivering actionable insights that enable teams to meet Home Office, efficiency, and quality targets.
• Identify deviations from performance targets and recommend corrective actions.
• Support operational teams in using performance data to improve efficiency and service delivery.

Governance & Compliance

• Ensure data integrity and compliance with GDPR, Caldicott principles, and internal policies.
• Support internal audits, inspections, and performance reviews.
• Maintain accurate records and documentation of analyses, reports, and findings.

Stakeholder Engagement

• Collaborate with operational staff and management to understand data requirements.
• Communicate insights and recommendations clearly to technical and non-technical stakeholders.
• Act as a point of contact for queries regarding performance data and reporting.

IT Support

• Provide guidance and basic training to staff on IT systems
• Assist staff with new system implementations and upgrades.
• Maintain IT equipment inventories, asset registers, and associated records, ensuring they are regularly reviewed, updated, and verified through routine audits to support ongoing compliance.
• Monitor and report security incidents or potential breaches.
• Support the management team in ensuring site delivery remains compliant with cybersecurity standards, GDPR requirements, and local information governance policies through consistent adherence to established procedures and controls.
• Maintain operational systems such as SONAR and other site relevant IT platforms, ensuring smooth workflow and managing any technical issues from initial identification through to resolution, including escalation to the appropriate IT providers or support teams.
• Work collaboratively with operational teams to identify, prioritise, and resolve IT issues impacting clinical and non-clinical service delivery.

General Responsibilities

• Promote DrPA Secures CARE ethos in all duties.
• Maintain professionalism, integrity, and confidentiality at all times.
• Support equality, diversity, and inclusion in all work activities.
• Take responsibility for personal development and wellbeing.
• Work flexibly to meet organisational needs, including occasional evenings or weekends.

Person Specification

Experience

Essential

• Experience in data collection, analysis, and reporting.
• Strong analytical and problem-solving skills.
• Competent in Microsoft Excel, Power BI, or other data analysis tools.
• Excellent communication skills, both written and verbal.
• Ability to work independently and collaboratively in a fast-paced environment.
• High level of discretion and professionalism when handling sensitive data.
• Commitment to DrPA Secures values and ethos.

Desirable

• Experience in secure, operational, or public sector environments.
• Knowledge of performance management frameworks and KPIs.
• Familiarity with operational audits, compliance, and service improvement initiatives.
• Experience in database management or reporting software.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

DoctorPA Secure LTD

Address

Oakhill Secure Training Centre

Chalgrove Fld, Oakhill

Milton Keynes

MK5 6FU

United Kingdom

Employer's website

https://www.drpasecure.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

1. Key Duties:

1.1 Assist Section Leads with Management of the QMS in the Designated Section of the department on the WRH site

1.2 Assist with training of staff in the Designated Section

1.3 Ensure adequate stocks of reagents and consumables are available with appropriate recording of reagent lot numbers for audit and verification

1.4 Monitor IQC and EQA performance and investigate and resolve any problems in conjunction with the Section Lead BMS

1.5 Attend Laboratory meetings and present Quality and Performance updates for the Haematology Section in the absence of the Section Lead BMS.

1.6 Assist the Section Lead with the production of SOPs Documents and maintenance logs ensuring they are kept up to date.

1.7 Maintain all documentation required for UKAS ISO15189 accreditation.

1.8 Assist the Section Lead to ensure all matters relating to UKAS ISO15189 compliance are addressed

1.9 Assist with the maintenance of all equipment in the Designated Section and liaise with suppliers over problems

Call out service engineers when appropriate

1.10 Assist with the implementation and development of new techniques within the Designated Section of the Department to include taking a lead role in Verification and all documentation required to demonstrate compliance with ISO15189 standard prior to implementation.

1.11 Liaise with Company Representatives under the direction of the Section Lead BMS

1.12 Take telephone enquiries from Doctors, Nurses, other Ward staff, GP surgeries, staff from other Hospitals, and any other outside sources. Give results and advice, if appropriate or transfer or seek advice.

1.13 Review test results from analysers and authorise if appropriate or pass for further tests or review by Consultant Haematologists.

1.14 Assist with sample referral to external laboratories and the inputting of report data received back

1.15 Be able to perform routine investigations in Haematology and Blood Transfusion and be prepared to undertake duties in all sections of the Department as required.

1.16 Be able to perform microscopic examination of stained blood films, reporting of findings, and then authorising results or passing to Consultant Haematologists.

1.17 Input Patient ID and test request data onto Laboratory IT system.

1.18 Liaise with departmental IT Specialist BMS on day to day issues relating to WinPath BHI to ensure functionality as described in SOPs.

1.19 Participate in the departmental 24-7 shift rota.

This involves the following:

To be able to work alone without supervision.

To be able to take control in any Health and Safety event that may take place out of hours.

To be able to authorise results as they are available to enable them to be reported electronically to wards and departments.

To be able to give advice to Doctors and ward staff if needed.

To monitor the quality of the service offered at all times.

Ability to respond to the Trust Major Incident Policy.

2 Education and Training

2.1 Assist with the supervision of training and monitor the performance of BMS and MLA staff working in the Designated Section.

2.2 Liaise with the Departmental Training Officer on all matters related to Training within this section

2.3 Attend NEQAS meetings and seminars in specialist area to keep up to date with current trends and developments as required to maintain knowledge of Quality related issues

2.4 Attend training courses for new equipment introduced into the Designated Section as required to maintain knowledge

3. Management

3.1 Attend meetings, in the absence of the Section Lead BMS

3.2 Participate in the induction of new staff.

3.3 Sit on recruitment panels for less experienced staff, as required

3.4 Perform any other duties deemed reasonable and necessary by the Head BMS.

3.5 Provide cover for the Specialist BMS in other sections in their absence.

3.6 Participate and comment on Departmental policy and planning.

3.7 In the absence of the Section Lead BMS attend Senior, Laboratory and Quality Management meetings as required

3.8 Attend regular meetings with the Section Lead BMS (as a key member of the team) to keep abreast of relevant issues

3.9 Conduct annual Performance and Development Reviews with Band 5 BMS and MLA staff, if required

4 Professional

4.1 Maintain a professional attitude at all times.

4.2 Be aware of personal and professional development. Attend courses and conferences as recommended and approved.

4.3 Participate in own annual Performance and Development Review.

4.4 Comply with Trust policies.

5. Manual Handling

5.1 The job may entail lifting moderately heavy reagent containers.

QUALIFICATIONS/EXPERIENCE

Registration as a Biomedical Scientist with the Health Care Professions Council.

IBMS Specialist Diploma in Haematology with Hospital Transfusion Practice or equivalent knowledge and experience

Experience in all aspects of Haematology and Blood Transfusion tests and related matters as a Band 5 BMS

Person Specification

Knowledge and Skills

Essential

• Knowledge of ISO 15189:2022 Accreditation Standard
• On-going CPD and specialist training and experience equivalent to post-graduate IBMS Specialist Diploma level
• Must be prepared to attend training courses appropriate to post.
• Must be able to supervise Band 5 BMS staff on a day-to-day basis.
• Able to demonstrate good communication skills
• Good organizational skills

Desirable

• Advanced IT skills

Qualifications

Essential

• Approved BSc Biomedical Science Degree
• HCPC Registration as Biomedical Scientist
• IBMS Specialist Diploma in Haematology with Hospital Transfusion Practice

Desirable

• IBMS Certificate of Extended Practice

Experience

Essential

• Post Registration experience of all routine analysis in Haematology and Blood Transfusion in an NHS Laboratory

Desirable

• Experience of non-routine analysis in Haematology

Other Job Requirements

Essential

• Must be willing to participate in shift work after a period of orientation and demonstration of proficiency in all routine procedures. Ability to comply with Trust Departmental Policies and Procedures
• Must pass a standard Occupational Health Check demonstrating fitness to practice
• Must be willing to work across two hospital sites

Personal Qualities

Essential

• Able to work as part of a team
• Confident to work unsupervised
• Able to provide a degree of flexibility with work patterns
• Attention to detail
• Able to work with conflicting and competing demands

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Worcestershire Acute Hospitals NHS Trust

Address

Charles Hastings Way

Worcester

Worcestershire

WR5 1DD

United Kingdom

Employer's website

https://www.worcsacute.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please review the Job Description and Person Specification. To apply, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account

Person Specification

Education / Qualifications

Essential

• Full NMC registered Nurse
• Evidence of recent relevant training

Desirable

• Experience of Community Nursing

Experience and Knowledge Required

Essential

• Experience of working in the community
• Evidence of research based/reflective practice
• Knowledge of local and national priorities.
• Understanding of the wider NHS agenda regarding community services

Desirable

• Experience of long term conditions
• Experience of Leg Ulcer management and lower limb assessments
• Experience of end of life care

Skills and Attributes

Essential

• IT Skills

Desirable

• Previous experience of using SystmOne

Other

Essential

• Ability to travel across Derbyshire County visiting patients' homes and across the county to access meetings and training

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Derbyshire Community Health Services NHSFT

Address

High Peak and Derbyshire Dales Rapid Response Team

Whitworth Hospital

Darley Dale, Matlock

DE4 2JD

United Kingdom

Employer's website

http://www.dchs.nhs.uk/ (Opens in a new tab)