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Advanced Nurse Practitioner
Primary Care Management Solutions Ltd
Inner London, Greater London
GP/General Practitioner
Job summary We are seeking a skilled and experienced Advanced Nurse Practitioner (ANP) to join our multidisciplinary team at The Mandeville Practice, Aylesbury…
22 hour(s) ago
Advanced Nurse Practitioner
Primary Care Management Solutions Ltd
Inner London, Greater London
GP/General Practitioner
Job summary We are seeking a skilled and experienced Advanced Nurse Practitioner (ANP) to join our multidisciplinary team at The Mandeville Practice, Aylesbury…
22 hour(s) ago
Salaried GP
Old Kent Road Surgery
Inner London, Greater London
GP/General Practitioner
Job summary Salaried GP Full-Time or Part-Time Old Kent Road Surgery, Southwark, South East London Job Summary Old Kent Road Surgery is seeking an enthusiastic…
22 hour(s) ago
Salaried GP
Old Kent Road Surgery
Inner London, Greater London
GP/General Practitioner
Job summary Salaried GP Full-Time or Part-Time Old Kent Road Surgery, Southwark, South East London Job Summary Old Kent Road Surgery is seeking an enthusiastic…
22 hour(s) ago
ADHD Mental Health Nurse
Quay Primary Healthcare CIC
Inner London, Greater London
GBP 32,073 per year
GP/General Practitioner
Job summary The postholder will lead on robust preassessment screening and risk management across Quays neurodevelopmental services, ensuring timely, safe, and…
22 hour(s) ago
ADHD Mental Health Nurse
Quay Primary Healthcare CIC
Inner London, Greater London
GBP 32,073 per year
GP/General Practitioner
Job summary The postholder will lead on robust preassessment screening and risk management across Quays neurodevelopmental services, ensuring timely, safe, and…
22 hour(s) ago
Prescription Clerk
Cuckfield Medical Practice
Inner London, Greater London
GBP 6 - 12 per month
GP/General Practitioner
Job summary Job Description: Are you keen to provide great customer service ?
22 hour(s) ago
Prescription Clerk
Cuckfield Medical Practice
Inner London, Greater London
GBP 6 - 12 per month
GP/General Practitioner
Job summary Job Description: Are you keen to provide great customer service ?
22 hour(s) ago
Salaried Out of Hours Lead Driver
Greenwich Health Ltd
Inner London, Greater London
GBP 15 - 34,000 per year
GP/General Practitioner
Job summary Please note, the hours for this role must be performed on evenings and weekends.
22 hour(s) ago
Salaried Out of Hours Lead Driver
Greenwich Health Ltd
Inner London, Greater London
GBP 15 - 34,000 per year
GP/General Practitioner
Job summary Please note, the hours for this role must be performed on evenings and weekends.
22 hour(s) ago
Salaried GP
Dr Laliwala and Partners
Inner London, Greater London
GBP 11,500 - 12,000 per year
GP/General Practitioner
Job summary Dr Laliwala and Partners are looking to recruit a Salaried GP to join our friendly and supportive team at Nightingale Medical Centre, Peterborough,…
22 hour(s) ago
Salaried GP
Dr Laliwala and Partners
Inner London, Greater London
GBP 11,500 - 12,000 per year
GP/General Practitioner
Job summary Dr Laliwala and Partners are looking to recruit a Salaried GP to join our friendly and supportive team at Nightingale Medical Centre, Peterborough,…
22 hour(s) ago
Primary Care Network Frailty Practitioner
Kernow Health CIC
Inner London, Greater London
GBP 39,500 per year
GP/General Practitioner
Job summary The opportunity East Cornwall Primary Care Network is looking for an experienced Frailty Practitioner to join and strengthen our reactive frailty s…
22 hour(s) ago
Primary Care Network Frailty Practitioner
Kernow Health CIC
Inner London, Greater London
GBP 39,500 per year
GP/General Practitioner
Job summary The opportunity East Cornwall Primary Care Network is looking for an experienced Frailty Practitioner to join and strengthen our reactive frailty s…
22 hour(s) ago
Urgent Treatment Centre Out of Hours Bank Driver
Greenwich Health Ltd
Inner London, Greater London
GBP 13 - 15 per year
GP/General Practitioner
Job summary Please note, the successful applicant will be required to work evenings, night shifts and weekends on a bank basis.
22 hour(s) ago
Urgent Treatment Centre Out of Hours Bank Driver
Greenwich Health Ltd
Inner London, Greater London
GBP 13 - 15 per year
GP/General Practitioner
Job summary Please note, the successful applicant will be required to work evenings, night shifts and weekends on a bank basis.
22 hour(s) ago
Pharmacy Technician
Hartlepool Network
Inner London, Greater London
GP/General Practitioner
Job summary An exciting opportunity has arisen to join our multidisciplinary team as a Primary Care Network Pharmacy Technician.
22 hour(s) ago
Pharmacy Technician
Hartlepool Network
Inner London, Greater London
GP/General Practitioner
Job summary An exciting opportunity has arisen to join our multidisciplinary team as a Primary Care Network Pharmacy Technician.
22 hour(s) ago
Practice Manager
Alvaston Medical Centre
Derbyshire and Nottinghamshire, East Midlands
GBP 25 - 30 per year
GP/General Practitioner
Job summary The Practice Manager is a key member of the team and expected to demonstrate senior management and leadership qualities.
22 hour(s) ago
Practice Manager
Alvaston Medical Centre
Derbyshire and Nottinghamshire, East Midlands
GBP 25 - 30 per year
GP/General Practitioner
Job summary The Practice Manager is a key member of the team and expected to demonstrate senior management and leadership qualities.
22 hour(s) ago
Business Support Administrator
North East & North Cumbria ICB
Inner London, Greater London
GBP 28,392 - 31,157 per year
GP/General Practitioner
Job summary Are you passionate about health and social care and looking for a flexible role with room to grow?
22 hour(s) ago
Business Support Administrator
North East & North Cumbria ICB
Inner London, Greater London
GBP 28,392 - 31,157 per year
GP/General Practitioner
Job summary Are you passionate about health and social care and looking for a flexible role with room to grow?
22 hour(s) ago
Clinical Governance Manager
Partnering Health Ltd
Inner London, Greater London
GBP 55,000 per year
GP/General Practitioner
Job summary PHL Group (Partnering Health Limited) is looking for an experienced Clinical Governance Manager to join our Clinical & Quality team.
22 hour(s) ago
Clinical Governance Manager
Partnering Health Ltd
Inner London, Greater London
GBP 55,000 per year
GP/General Practitioner
Job summary PHL Group (Partnering Health Limited) is looking for an experienced Clinical Governance Manager to join our Clinical & Quality team.
22 hour(s) ago
Salaried GP
PartnersHealth
Derbyshire and Nottinghamshire, East Midlands
GP/General Practitioner
Job summary Rushcliffe PCN ARRS GP 5 sessions per week Rushcliffe PCN is looking to recruit a forward-thinking GP to join our General Practice team in Rushclif…
22 hour(s) ago
Salaried GP
PartnersHealth
Derbyshire and Nottinghamshire, East Midlands
GP/General Practitioner
Job summary Rushcliffe PCN ARRS GP 5 sessions per week Rushcliffe PCN is looking to recruit a forward-thinking GP to join our General Practice team in Rushclif…
22 hour(s) ago
Consultant Psychiatrist
Cygnet Health Care
Inner London, Greater London
GBP 170,000 per year
GP/General Practitioner
Job summary We are seeking an experienced full-time Consultant Psychiatrist who will work at Cygnet Hospital Wyke and provide senior medical cover on Phoenix w…
22 hour(s) ago
Consultant Psychiatrist
Cygnet Health Care
Inner London, Greater London
GBP 170,000 per year
GP/General Practitioner
Job summary We are seeking an experienced full-time Consultant Psychiatrist who will work at Cygnet Hospital Wyke and provide senior medical cover on Phoenix w…
22 hour(s) ago
Head of Primary Care Commissioning and Shared Services (POD)
Black Country Integrated Care Board
Inner London, Greater London
GBP 79,504 - 91,609 per year
GP/General Practitioner
Job summary The three West Midlands ICB clusters seek a strategic Primary Care Commissioner.
22 hour(s) ago
Head of Primary Care Commissioning and Shared Services (POD)
Black Country Integrated Care Board
Inner London, Greater London
GBP 79,504 - 91,609 per year
GP/General Practitioner
Job summary The three West Midlands ICB clusters seek a strategic Primary Care Commissioner.
22 hour(s) ago
Specialist Dietician
Cheshire and Wirral Partnership NHS Foundation Trust
Inner London, Greater London
GBP 39,959 - 48,117 per year
GP/General Practitioner
Job summary Are you an enthusiastic and motivated Dietitian looking to make a difference?
22 hour(s) ago
Specialist Dietician
Cheshire and Wirral Partnership NHS Foundation Trust
Inner London, Greater London
GBP 39,959 - 48,117 per year
GP/General Practitioner
Job summary Are you an enthusiastic and motivated Dietitian looking to make a difference?
22 hour(s) ago
Mental Health Practitioner
Livewell Southwest
Inner London, Greater London
GBP 32,073 - 39,043 per year
GP/General Practitioner
Job summary 37.5 hours per week Band 5 Mental Health Practitioner Join our CAMHS Crisis and Liaison Team at Livewell Southwest as a Band 6 Mental Health Practi…
22 hour(s) ago
Mental Health Practitioner
Livewell Southwest
Inner London, Greater London
GBP 32,073 - 39,043 per year
GP/General Practitioner
Job summary 37.5 hours per week Band 5 Mental Health Practitioner Join our CAMHS Crisis and Liaison Team at Livewell Southwest as a Band 6 Mental Health Practi…
22 hour(s) ago
GP
Dr R Mapara & Partners
Inner London, Greater London
GP/General Practitioner
Job summary From 1 October 2026, Fernville Surgery will take over the management of Parkwood Surgery in Hemel Hempstead.
22 hour(s) ago
GP
Dr R Mapara & Partners
Inner London, Greater London
GP/General Practitioner
Job summary From 1 October 2026, Fernville Surgery will take over the management of Parkwood Surgery in Hemel Hempstead.
22 hour(s) ago
Bank Home Visiting HCA
Greenwich Health Ltd
Inner London, Greater London
GBP 18 per year
GP/General Practitioner
Job summary This is the perfect opportunity to be part of a diverse team providing assessment, advice, and referrals.
22 hour(s) ago
Bank Home Visiting HCA
Greenwich Health Ltd
Inner London, Greater London
GBP 18 per year
GP/General Practitioner
Job summary This is the perfect opportunity to be part of a diverse team providing assessment, advice, and referrals.
22 hour(s) ago
Practice Nurse
Hillfoot Surgery
Inner London, Greater London
GP/General Practitioner
Job summary We are seeking a caring and compassionate Practice Nurse with Respiratory training to join our friendly team in Pudsey, Leeds.
22 hour(s) ago
Practice Nurse
Hillfoot Surgery
Inner London, Greater London
GP/General Practitioner
Job summary We are seeking a caring and compassionate Practice Nurse with Respiratory training to join our friendly team in Pudsey, Leeds.
22 hour(s) ago
Clinical Pharmacist
Nettlebed Surgery
Inner London, Greater London
GP/General Practitioner
Job summary Nettlebed Surgery is seeking an experienced Clinical Pharmacist to join our team 2 days per week.
22 hour(s) ago
Clinical Pharmacist
Nettlebed Surgery
Inner London, Greater London
GP/General Practitioner
Job summary Nettlebed Surgery is seeking an experienced Clinical Pharmacist to join our team 2 days per week.
22 hour(s) ago
Document Management Administrator - Part Time - 16 hours per week
Victoria Medical Centre
Inner London, Greater London
GBP 10,695 per year
GP/General Practitioner
Job summary The Document Management Administrator plays a key role in supporting the smooth running of the practice by managing the administration and processi…
22 hour(s) ago
Document Management Administrator - Part Time - 16 hours per week
Victoria Medical Centre
Inner London, Greater London
GBP 10,695 per year
GP/General Practitioner
Job summary The Document Management Administrator plays a key role in supporting the smooth running of the practice by managing the administration and processi…
22 hour(s) ago
Medical Receptionist
Dunstan Village Group Practice
Inner London, Greater London
GBP 12 per year
GP/General Practitioner
Job summary Busy friendly inner city practice with high ethnic population and a list size of approximately 8400 patient.
22 hour(s) ago
Medical Receptionist
Dunstan Village Group Practice
Inner London, Greater London
GBP 12 per year
GP/General Practitioner
Job summary Busy friendly inner city practice with high ethnic population and a list size of approximately 8400 patient.
22 hour(s) ago
Consultant in Palliative Medicine
St Elizabeth Hospice
Inner London, Greater London
GP/General Practitioner
Job summary An opportunity has arisen to join the St Elizabeth Hospice team in Ipswich.
22 hour(s) ago
Consultant in Palliative Medicine
St Elizabeth Hospice
Inner London, Greater London
GP/General Practitioner
Job summary An opportunity has arisen to join the St Elizabeth Hospice team in Ipswich.
22 hour(s) ago
Mental Health Practitioner
Livewell Southwest
Inner London, Greater London
GBP 39,959 - 48,117 per year
GP/General Practitioner
Job summary 37.5 hours per week. Join our CAMHS Crisis and Liaison Team at Livewell Southwest as a Band 6 Mental Health Practitioner and play a vital role in s…
22 hour(s) ago
Mental Health Practitioner
Livewell Southwest
Inner London, Greater London
GBP 39,959 - 48,117 per year
GP/General Practitioner
Job summary 37.5 hours per week. Join our CAMHS Crisis and Liaison Team at Livewell Southwest as a Band 6 Mental Health Practitioner and play a vital role in s…
22 hour(s) ago
Advanced Nurse Practitioner
Primary Care Management Solutions Ltd View all jobs
Posted 22 hour(s) ago
Reference: E0054-26-0124TMP
Job summary
We are seeking a skilled and experienced Advanced Nurse Practitioner (ANP) to join our multidisciplinary team at The Mandeville Practice, Aylesbury, on a part-time basis. This is an excellent opportunity for an autonomous clinician to play a key role in delivering high-quality, patient-centred care within a busy and supportive GP practice.
The successful candidate will provide advanced clinical assessments, diagnose and manage acute and chronic conditions, prescribe independently where appropriate, and deliver evidence-based care to patients across all age groups. The role also includes supporting the management of long-term conditions, promoting health and wellbeing, contributing to disease prevention initiatives, and working collaboratively with GPs and the wider multidisciplinary team to ensure the highest standards of clinical care. The ANP will also contribute to service development and help enhance the quality and efficiency of patient care within the practice.
Main duties of the job
As an Advanced Nurse Practitioner, you will work autonomously within your scope of practice to deliver high-quality, patient-centred care. Key responsibilities include managing acute and chronic conditions, conducting health assessments, running specialist clinics, prescribing medications, and promoting health and disease prevention. You will also contribute to clinical policy development, support safeguarding, and play an active role in clinical audits and service improvement across the practice.
About us
The Mandeville Practice is a well-established NHS GP surgery based in Aylesbury, Buckinghamshire, providing comprehensive, high-quality primary care services to the local community. Operated by Primary Care Management Solutions (PCMS) Ltd, the practice is committed to delivering safe, compassionate, and patient-centred healthcare in a modern, purpose-built facility.
Our multidisciplinary team includes GPs, Advanced Nurse Practitioners, Practice Nurses, Healthcare Assistants, Clinical Pharmacists, and administrative professionals who work collaboratively to provide a wide range of services, from acute and chronic disease management to preventative healthcare and health promotion. We are dedicated to continuous service improvement, embracing innovation and digital healthcare solutions to enhance patient access and outcomes.
At The Mandeville Practice, we foster a supportive and inclusive working environment where teamwork, professional development, and high clinical standards are valued. This is an exciting opportunity to join a forward-thinking practice committed to delivering outstanding care to our diverse patient population.
Details
Date posted
24 September 2026
Pay scheme
Agenda for change
Band
Band 7
Salary
Depending on experience Depending on experience
Contract
Permanent
Working pattern
Part-time, Flexible working
Reference number
E0054-26-0124TMP
Job locations
The Mandeville Surgery
Hannon Road
AYLESBURY
Buckinghamshire
HP21 8TR
United Kingdom
Job description
Job responsibilities
Clinical Responsibilities:
In accordance with the practice timetable, the ANP will work autonomously, delivering care within their scope of practice to the patient population. Contributing towards clinical areas such as health promotion, chronic disease management, health prevention, well-women and well man clinics as well as supporting the management team in the reviewing of clinical policy and procedure.
- Manage patients presenting with a range of acute and chronic medical conditions, providing subject matter expert advice to patients
- Implement and evaluate individual specialised treatment plans for chronic disease patients
- Identify, manage and support patients as risk of developing long-term conditions, preventing adverse effects on the patients health
- Provide advanced, specialist nursing care to patients as required in accordance with clinical based evidence, NICE and the NSF
- Provide wound care (ulcer /Doppler etc.) to patients
- Provide specialist clinics such as ear syringing, contraception etc.
- Undertake the collection of pathological specimens
- Provide travel medicine services
- Request pathology services as necessary
- Process and interpret pathology and other test results as required
- Provide chronic disease clinics, delivering patient care as necessary, referring patients to secondary / specialist care as required
- Maintain accurate clinical records in conjunction with extant legislation
- Ensure read codes are used effectively
- Maintain chronic disease registers
- Prioritise health issues and intervene appropriately
- Support the team in dealing with clinical emergencies
- Recognise, assess and refer patients presenting with mental health needs
- Implement vaccination programmes for adults and children
- Delegate clinical responsibilities appropriately (ensuring safe practice and the task is within the scope of practice of the individual)
- Support the clinical team with all safeguarding matters, in accordance with local and national policies
- Understand practice and local policies for substance abuse and addictive behaviour, referring patients appropriately
- Deliver opportunistic health promotion where appropriate
- Extended and supplementary prescriber, adhering to extant guidance
- Support patients in the use of their prescribed medicines or over the counter medicines (within own scope of practice), reviewing annually as required
- Contribute to practice targets (QOF etc.), complying with local and regional guidance
- Liaise with external services / agencies to ensure the patient is supported appropriately (vulnerable patients etc.)
Other responsibilities within the organisation:
- Awareness of and compliance with all relevant practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety.
- A commitment to life-long learning and audit to ensure evidence-based best practice.
- Contributing to evaluation/audit and clinical standard setting within the organisation.
- Participate in local initiatives to enhance service deliver and patient care.
- Participate in the review of significant and near-miss events applying a structured approach i.e. root cause analysis (RCA).
- Drives the development of nursing services within the practice, liaising with external agencies and professional organisations are required
- Attending training and events organised by the practice or other agencies, where appropriate.
No recruitment agencies or canvassing, please.
Job description
Job responsibilities
Clinical Responsibilities:
In accordance with the practice timetable, the ANP will work autonomously, delivering care within their scope of practice to the patient population. Contributing towards clinical areas such as health promotion, chronic disease management, health prevention, well-women and well man clinics as well as supporting the management team in the reviewing of clinical policy and procedure.
- Manage patients presenting with a range of acute and chronic medical conditions, providing subject matter expert advice to patients
- Implement and evaluate individual specialised treatment plans for chronic disease patients
- Identify, manage and support patients as risk of developing long-term conditions, preventing adverse effects on the patients health
- Provide advanced, specialist nursing care to patients as required in accordance with clinical based evidence, NICE and the NSF
- Provide wound care (ulcer /Doppler etc.) to patients
- Provide specialist clinics such as ear syringing, contraception etc.
- Undertake the collection of pathological specimens
- Provide travel medicine services
- Request pathology services as necessary
- Process and interpret pathology and other test results as required
- Provide chronic disease clinics, delivering patient care as necessary, referring patients to secondary / specialist care as required
- Maintain accurate clinical records in conjunction with extant legislation
- Ensure read codes are used effectively
- Maintain chronic disease registers
- Prioritise health issues and intervene appropriately
- Support the team in dealing with clinical emergencies
- Recognise, assess and refer patients presenting with mental health needs
- Implement vaccination programmes for adults and children
- Delegate clinical responsibilities appropriately (ensuring safe practice and the task is within the scope of practice of the individual)
- Support the clinical team with all safeguarding matters, in accordance with local and national policies
- Understand practice and local policies for substance abuse and addictive behaviour, referring patients appropriately
- Deliver opportunistic health promotion where appropriate
- Extended and supplementary prescriber, adhering to extant guidance
- Support patients in the use of their prescribed medicines or over the counter medicines (within own scope of practice), reviewing annually as required
- Contribute to practice targets (QOF etc.), complying with local and regional guidance
- Liaise with external services / agencies to ensure the patient is supported appropriately (vulnerable patients etc.)
Other responsibilities within the organisation:
- Awareness of and compliance with all relevant practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety.
- A commitment to life-long learning and audit to ensure evidence-based best practice.
- Contributing to evaluation/audit and clinical standard setting within the organisation.
- Participate in local initiatives to enhance service deliver and patient care.
- Participate in the review of significant and near-miss events applying a structured approach i.e. root cause analysis (RCA).
- Drives the development of nursing services within the practice, liaising with external agencies and professional organisations are required
- Attending training and events organised by the practice or other agencies, where appropriate.
No recruitment agencies or canvassing, please.
Person Specification
Qualifications
Essential
- Registered Nurse;
- Post graduate diploma or degree (Advanced Practice Qualification);
- Qualified Nurse Prescriber;
- Qualified Triage Nurse;
Desirable
- Minor Illness Qualification;
- Teaching Qualification;
- ALS, PALS;
Experience
Essential
- Experience working in a primary care environment;
- Experience in chronic disease management;
- Experience in prescribing and undertaking medication reviews;
Desirable
- Experience working as a practice nurse or community nurse
Clinical Knowledge
Essential
- Wound Care / Removal of sutures & staples
- ECGs
- Venepuncture
- New patient medicals
- Chaperone procedure
- Requesting pathology tests and processing the results, advising patients accordingly
- Travel medicine
- Diabetes
- Hypertension
- Asthma
- Spirometry
- CHD
- Immunisations (routine, childhood and travel)
- Womens health (Cervical cytology, contraception, etc.)
- Understands the importance of evidence based practice
- Broad knowledge of clinical governance
- Ability to record accurate clinical notes
- Ability to work within own scope of practice and understanding when to refer to GPs
- Knowledge of health promotion strategies
- Understands the requirement for PGDs and associated policy
Desirable
- Knowledge of public health issues in the local area
- Awareness of issues within the wider health arena
Person Specification
Qualifications
Essential
- Registered Nurse;
- Post graduate diploma or degree (Advanced Practice Qualification);
- Qualified Nurse Prescriber;
- Qualified Triage Nurse;
Desirable
- Minor Illness Qualification;
- Teaching Qualification;
- ALS, PALS;
Experience
Essential
- Experience working in a primary care environment;
- Experience in chronic disease management;
- Experience in prescribing and undertaking medication reviews;
Desirable
- Experience working as a practice nurse or community nurse
Clinical Knowledge
Essential
- Wound Care / Removal of sutures & staples
- ECGs
- Venepuncture
- New patient medicals
- Chaperone procedure
- Requesting pathology tests and processing the results, advising patients accordingly
- Travel medicine
- Diabetes
- Hypertension
- Asthma
- Spirometry
- CHD
- Immunisations (routine, childhood and travel)
- Womens health (Cervical cytology, contraception, etc.)
- Understands the importance of evidence based practice
- Broad knowledge of clinical governance
- Ability to record accurate clinical notes
- Ability to work within own scope of practice and understanding when to refer to GPs
- Knowledge of health promotion strategies
- Understands the requirement for PGDs and associated policy
Desirable
- Knowledge of public health issues in the local area
- Awareness of issues within the wider health arena
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Primary Care Management Solutions Ltd
Address
The Mandeville Surgery
Hannon Road
AYLESBURY
Buckinghamshire
HP21 8TR
United Kingdom
Employer's website
https://www.pcmsolutions.co.uk (Opens in a new tab)
Employer details
Employer name
Primary Care Management Solutions Ltd
Address
The Mandeville Surgery
Hannon Road
AYLESBURY
Buckinghamshire
HP21 8TR
United Kingdom
Employer's website
https://www.pcmsolutions.co.uk (Opens in a new tab)
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Posted 22 hour(s) ago
Reference: A5458-26-0002
Job summary
Salaried GP Full-Time or Part-Time
Old Kent Road Surgery, Southwark, South East London
Job Summary
Old Kent Road Surgery is seeking an enthusiastic and committed Salaried GP to join our friendly and supportive team. We welcome applications for both full-time and part-time positions.
We are an established, forward-thinking practice with a team of eight GPs providing high-quality primary care to a diverse and multicultural patient population in South East London. Based in modern, spacious premises with excellent clinical facilities, we pride ourselves on delivering compassionate, patient-centred care while supporting the wellbeing and professional development of our staff.
This is an excellent opportunity for a GP looking to work in a collaborative environment where clinical excellence, innovation and continuity of care are valued.
Main duties of the job
Main Duties of the Role
- A mix of face-to-face and telephone consultations.
- Home visits as part of the clinical rota.
- Participation in the duty doctor/on-call rota.
- Reviewing investigations, prescriptions, correspondence and clinical documents.
Job Responsibilities
The successful candidate will undertake the full range of duties associated with General Practice, including:
- Assess, diagnose and manage patients presenting with acute and chronic medical conditions.
- Undertake home visits where clinically appropriate.
- Prescribe safely and in accordance with national and local guidance.
- Review laboratory results, correspondence and clinical documentation.
- Maintain accurate and contemporaneous clinical records using EMIS Web.
- Participate in duty doctor sessions and urgent care as part of the practice rota.
- Refer patients appropriately to secondary and community care services.
- Participate in practice meetings and multidisciplinary team meetings.
- Comply with all practice policies relating to confidentiality, safeguarding, information governance and health and safety.
About us
About Us
Old Kent Road Surgery is a modern, well-established GP practice located in the heart of Southwark. Our team of eight doctors, supported by experienced nursing, clinical and administrative staff, delivers high-quality care to a large and culturally diverse community.
We are committed to creating a positive working environment where clinicians are supported to provide excellent patient care while maintaining a healthy work-life balance. Our spacious premises and excellent facilities enable us to deliver a wide range of primary care services and continue developing innovative ways of meeting our patients' needs.
With excellent transport links across London, our practice is easily accessible and ideally situated for clinicians looking to work in a vibrant and diverse part of the capital.
Details
Date posted
24 September 2026
Pay scheme
Other
Salary
Depending on experience Generous remuneration
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
A5458-26-0002
Job locations
182 - 184 Old Kent Road
London
SE1 5TY
United Kingdom
Job description
Job responsibilities
Old Kent Road Surgery is seeking a motivated and compassionate Salaried GP to join our friendly eight-doctor practice in South East London. The successful candidate will provide high-quality, patient-centred care to our diverse registered population, undertaking a range of clinical duties including face-to-face and telephone consultations, chronic disease management, home visits, prescription reviews, referrals and participation in the duty doctor rota. This role offers an excellent opportunity to work within a supportive multidisciplinary team, contribute to service development and maintain a healthy work-life balance in a modern and well-equipped practice environment.
Job description
Job responsibilities
Old Kent Road Surgery is seeking a motivated and compassionate Salaried GP to join our friendly eight-doctor practice in South East London. The successful candidate will provide high-quality, patient-centred care to our diverse registered population, undertaking a range of clinical duties including face-to-face and telephone consultations, chronic disease management, home visits, prescription reviews, referrals and participation in the duty doctor rota. This role offers an excellent opportunity to work within a supportive multidisciplinary team, contribute to service development and maintain a healthy work-life balance in a modern and well-equipped practice environment.
Person Specification
Qualifications
Essential
- Person Specification
- Essential
- Full GMC Registration with Licence to Practise.
- General Practice (or equivalent) and on a Medical Performers List.
- Excellent communication and clinical decision-making skills.
- Experience using EMIS Web.
Desirable
- Desirable
- Specialist clinical interests.
- Experience in teaching, training or quality improvement.
- Interest in service development and innovation within primary care.
Experience
Essential
- The successful candidate will have experience working in general practice. They should be confident working independently while also contributing effectively within a multidisciplinary team. Experience in managing long-term conditions, urgent care, clinical governance, and delivering high-quality patient-centred care is desirable. Familiarity with EMIS Web and NHS primary care systems is essential.
Desirable
- Experience in developing or managing a clinical special interest area.
- Experience of clinical audit, quality improvement projects, and service development.
- Experience in teaching, mentoring, or supporting medical students and GP trainees.
- Experience working within multidisciplinary teams and collaborative models of care.
- Involvement in enhanced services, QOF, or other primary care improvement initiatives.
Person Specification
Qualifications
Essential
- Person Specification
- Essential
- Full GMC Registration with Licence to Practise.
- General Practice (or equivalent) and on a Medical Performers List.
- Excellent communication and clinical decision-making skills.
- Experience using EMIS Web.
Desirable
- Desirable
- Specialist clinical interests.
- Experience in teaching, training or quality improvement.
- Interest in service development and innovation within primary care.
Experience
Essential
- The successful candidate will have experience working in general practice. They should be confident working independently while also contributing effectively within a multidisciplinary team. Experience in managing long-term conditions, urgent care, clinical governance, and delivering high-quality patient-centred care is desirable. Familiarity with EMIS Web and NHS primary care systems is essential.
Desirable
- Experience in developing or managing a clinical special interest area.
- Experience of clinical audit, quality improvement projects, and service development.
- Experience in teaching, mentoring, or supporting medical students and GP trainees.
- Experience working within multidisciplinary teams and collaborative models of care.
- Involvement in enhanced services, QOF, or other primary care improvement initiatives.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Old Kent Road Surgery
Address
182 - 184 Old Kent Road
London
SE1 5TY
United Kingdom
Employer's website
Employer details
Employer name
Old Kent Road Surgery
Address
182 - 184 Old Kent Road
London
SE1 5TY
United Kingdom
Employer's website
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Posted 22 hour(s) ago
Reference: B0491-26-0018
Job summary
The postholder will lead on robust preassessment screening and risk management across Quays neurodevelopmental services, ensuring timely, safe, and appropriate access to care. This includes undertaking referral triage, identifying clinical and safeguarding risks, and using both validated and non-validated screening tools to inform early decision-making, prioritisation, and care pathways.
The role will incorporate the use of digital tools to enhance patient access, streamline screening processes, and support remote engagement alongside traditional face to face delivery. The postholder will also deliver accessible, low intensity health clinics in community settings, including basic physical health checks such as blood pressure, pulse, height, and weight, to inform holistic treatment and care plans.
Working within a skill mixed multidisciplinary team, the postholder will contribute to safe caseload management, patient consultation, safeguarding processes, and continuous service development. Practice will be aligned with NHS quality, governance, and improvement frameworks, ensuring person-centred, responsive, and outcome focused care for the local population.
Interviews will be held on 15th October 2026 9am- 2pm.
PREVIOUS APPLICANTS NEED NOT APPLY
Main duties of the job
Strategy & Leadership
- Participate in regular clinical supervision in line with NMC and organisational requirements.
- Act as a point of contact within the team, appropriately escalating clinical concerns to senior staff.
- Work towards achieving service Key Performance Indicators (KPIs) within own role and those of the service.
- Contribute to service development by providing feedback and completing delegated actions in a timely manner.
- Support the induction of new staff within the ADHD service.
- Maintain a solution-focused approach when managing challenges and contribute ideas for service improvement.
- Engage in appraisal processes and contribute to personal development plans.
- Deliver safe, effective, person-centred care to adults accessing the ADHD service.
- Participate in MDT discussions, contributing relevant clinical information and linking in with external agencies/services as required.
- Undertake clinical observations and support patients from referral through to shared care including the gathering and review of pre-assessment information (e.g rating scales, structured tools, developmental histories) and physical health parameters under appropriate supervision.
- Maintain accurate, timely and professional clinical records.
- Identify when additional investigations or referrals may be required and escalate appropriately, following service policy.
- Promote a holistic approach to care, considering physical health, mental health and social needs.
About us
Quay Healthcare are a primary care provider based in Warrington, delivering specialist ADHD assessment, diagnosis, and treatment services across 10 Integrated Care Board (ICB) areas. Our service is designed to provide timely, high-quality ADHD care for children, young people, and adults, supporting patients throughout their diagnostic and treatment journey with the aim of establishing shared care arrangements with their registered GP where appropriate.
Our multidisciplinary team delivers care in line with national guidance and best practice standards, ensuring a comprehensive and patient-centred approach. The team includes Consultant Psychiatrists, GPs with Extended Roles (GPwERs), Clinical Psychologists, Clinical Pharmacists, Mental Health Nurses, and Non-Medical Prescribers. Working collaboratively, they provide specialist assessment, evidence-based diagnosis, medication management, and ongoing treatment and monitoring to support positive patient outcomes.
Through both our specialist ADHD service and wider primary care workforce initiatives, we are committed to delivering accessible, high-quality, integrated healthcare services that improve patient outcomes and support the sustainability of primary care.
Details
Date posted
24 September 2026
Pay scheme
Other
Salary
£32,073 a year Not AFC Plus NHS or Nest Pension
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
B0491-26-0018
Job locations
Quay Primary Healthcare CIC
Unit 11 Guardian Point
Guardian Street
Warrington
Cheshire
WA5 1AU
United Kingdom
Job description
Job responsibilities
1. Key Responsibilities
a. Strategy & Leadership
Participate in regular clinical supervision in line with NMC and organisational requirements.
Act as a point of contact within the team, appropriately escalating clinical concerns to senior staff.
Work towards achieving service Key Performance Indicators (KPIs) within own role and those of the service.
Contribute to service development by providing feedback and completing delegated actions in a timely manner.
Support the induction of new staff within the ADHD service.
Maintain a solution-focused approach when managing challenges and contribute ideas for service improvement.
Engage in appraisal processes and contribute to personal development plans.
b. Management & Leadership Behaviours
Demonstrate accountability, reliability, and professional conduct in all aspects of practice.
Prioritise workload effectively and seek support when required.
Act as a positive role model within the team in line with NHS and organisational values and behaviours.
c. Governance, Quality & Improvement
Maintain high standards of clinical governance and quality within the ADHD service.
Participate in clinical audits and quality improvement activities as directed.
Complete incident reporting accurately and contribute to shared learning.
Support a culture of continuous improvement and reflective practice.
Work in accordance with organisational policies, NICE guidelines, and statutory regulations.
Recognise and report safeguarding concerns, escalating appropriately in line with policy.
Report incidents in a timely manner.
d. Clinical Practice & Patient Care
Deliver safe, effective, person-centred care to adults accessing the ADHD service.
Participate in MDT discussions, contributing relevant clinical information and linking in with external agencies/services as required.
Undertake clinical observations and support patients from referral through to shared care including the gathering and review of pre-assessment information (e.g., rating scales, structured tools, developmental histories) and physical health parameters under appropriate supervision.
Maintain accurate, timely, and professional clinical records.
Identify when additional investigations or referrals may be required and escalate appropriately, following service policy.
Promote a holistic approach to care, considering physical health, mental health, and social needs.
Work collaboratively with colleagues and external agencies to support coordinated care.
Undertake relevant administrative duties to support the patients journey including the validation of previous diagnoses and review of annual review information.
Participate in complex case discussions and escalate concerns to senior clinicians when required.
Follow service protocols and report any concerns or inconsistencies.
Demonstrate accountability and safe decision-making within scope of practice.
Involve patients in shared decision-making and care planning.
Signpost patients to appropriate services when needs fall outside the service remit.
Support delivery of psychoeducation and group interventions under supervision.
e. Research, Education & External Engagement
Maintain awareness of current evidence-based practice relating to ADHD and mental health.
Apply learning from training and research to clinical practice.
f. Digital & IT
Use clinical systems, email, Microsoft Office, and video consultation platforms effectively.
Accurately input and manage patient data in line with information governance standards.
Support the use of digital tools for pre-assessment information gathering and outcome monitoring.
Engage with online resources to support patient care and information sharing.
g. Professional Development
Maintain NMC registration and meet revalidation requirements.
Engage in Continuing Professional Development (CPD) and reflective practice.
Work within professional scope while developing competence and confidence.
Maintain high standards of documentation in line with NMC and organisational policies.
Demonstrate flexibility to meet service needs, with support from senior staff.
Undertake administrative duties required for patient care delivery.
Adhere to all relevant legislation, including NMC Code, NICE guidance, and safeguarding policies.
Undertake additional duties as appropriate and where required by the service leads.
h. Team & Stakeholder Engagement
Develop effective working relationships within the service, including the MDT and wider organisation.
Communicate clearly, professionally, and respectfully with colleagues and patients.
Participate in team meetings and contribute to a supportive team environment.
Engage in peer support and wellbeing initiatives.
2. Travel Requirements
Regular travel to Quay sites, community venues, partner organisations, and satellite clinics as required.
The postholder must be able to work flexibly across multiple sites as service needs dictate.
Job description
Job responsibilities
1. Key Responsibilities
a. Strategy & Leadership
Participate in regular clinical supervision in line with NMC and organisational requirements.
Act as a point of contact within the team, appropriately escalating clinical concerns to senior staff.
Work towards achieving service Key Performance Indicators (KPIs) within own role and those of the service.
Contribute to service development by providing feedback and completing delegated actions in a timely manner.
Support the induction of new staff within the ADHD service.
Maintain a solution-focused approach when managing challenges and contribute ideas for service improvement.
Engage in appraisal processes and contribute to personal development plans.
b. Management & Leadership Behaviours
Demonstrate accountability, reliability, and professional conduct in all aspects of practice.
Prioritise workload effectively and seek support when required.
Act as a positive role model within the team in line with NHS and organisational values and behaviours.
c. Governance, Quality & Improvement
Maintain high standards of clinical governance and quality within the ADHD service.
Participate in clinical audits and quality improvement activities as directed.
Complete incident reporting accurately and contribute to shared learning.
Support a culture of continuous improvement and reflective practice.
Work in accordance with organisational policies, NICE guidelines, and statutory regulations.
Recognise and report safeguarding concerns, escalating appropriately in line with policy.
Report incidents in a timely manner.
d. Clinical Practice & Patient Care
Deliver safe, effective, person-centred care to adults accessing the ADHD service.
Participate in MDT discussions, contributing relevant clinical information and linking in with external agencies/services as required.
Undertake clinical observations and support patients from referral through to shared care including the gathering and review of pre-assessment information (e.g., rating scales, structured tools, developmental histories) and physical health parameters under appropriate supervision.
Maintain accurate, timely, and professional clinical records.
Identify when additional investigations or referrals may be required and escalate appropriately, following service policy.
Promote a holistic approach to care, considering physical health, mental health, and social needs.
Work collaboratively with colleagues and external agencies to support coordinated care.
Undertake relevant administrative duties to support the patients journey including the validation of previous diagnoses and review of annual review information.
Participate in complex case discussions and escalate concerns to senior clinicians when required.
Follow service protocols and report any concerns or inconsistencies.
Demonstrate accountability and safe decision-making within scope of practice.
Involve patients in shared decision-making and care planning.
Signpost patients to appropriate services when needs fall outside the service remit.
Support delivery of psychoeducation and group interventions under supervision.
e. Research, Education & External Engagement
Maintain awareness of current evidence-based practice relating to ADHD and mental health.
Apply learning from training and research to clinical practice.
f. Digital & IT
Use clinical systems, email, Microsoft Office, and video consultation platforms effectively.
Accurately input and manage patient data in line with information governance standards.
Support the use of digital tools for pre-assessment information gathering and outcome monitoring.
Engage with online resources to support patient care and information sharing.
g. Professional Development
Maintain NMC registration and meet revalidation requirements.
Engage in Continuing Professional Development (CPD) and reflective practice.
Work within professional scope while developing competence and confidence.
Maintain high standards of documentation in line with NMC and organisational policies.
Demonstrate flexibility to meet service needs, with support from senior staff.
Undertake administrative duties required for patient care delivery.
Adhere to all relevant legislation, including NMC Code, NICE guidance, and safeguarding policies.
Undertake additional duties as appropriate and where required by the service leads.
h. Team & Stakeholder Engagement
Develop effective working relationships within the service, including the MDT and wider organisation.
Communicate clearly, professionally, and respectfully with colleagues and patients.
Participate in team meetings and contribute to a supportive team environment.
Engage in peer support and wellbeing initiatives.
2. Travel Requirements
Regular travel to Quay sites, community venues, partner organisations, and satellite clinics as required.
The postholder must be able to work flexibly across multiple sites as service needs dictate.
Person Specification
Experience
Essential
- Evidence of pre-registration training in mental health nursing
- Willingness to undertake relevant training for specialist service (e.g., ADHD, neurodevelopmental conditions)
- Awareness of NMC Code, NICE guidelines, and evidence-based practice
Desirable
- Training/experience in ADHD or other neurodevelopmental disorders
Values & Behaviours
Essential
- Demonstrates NHS values (compassion, respect, inclusion) and commitment to equality, diversity, and inclusion
- Committed to learning, reflection, CPD, and continuous improvement
- Provides person-centred, compassionate care
- Works independently within scope, seeking support appropriately
- Professional, reliable, accountable, and adaptable to service needs
- Engages in supervision, appraisal, and CPD processes
- Complies with NMC standards and organisational policies
- Interest in neurodevelopmental conditions
Desirable
- Proactive approach to service improvement and team contribution
Other requirements
Essential
- Access to a vehicle for work related travel (depending on geography) and the ability to work flexibly across multiple sites.
- Proficient in electronic patient records, Microsoft Office, and maintaining confidentiality
Qualifications
Essential
- Registered Mental Health Nurse (RMN) with current NMC registration
Desirable
- Training/experience in ADHD or other neurodevelopmental disorders
Knowledge & Skills
Essential
- Experience (including placements) supporting people with mental health needs
- Understanding of mental health conditions, recovery-focused care, risk assessment/management, and safeguarding
- Experience working in MDTs and contributing to care planning
- Ability to complete holistic assessments and monitor mental state/risk
- Developing and implementing person-centred care plans and therapeutic interventions (within scope)
- Competence in clinical documentation, record keeping, and meeting deadlines
- Participation in audits and quality improvement
- Ability to escalate concerns appropriately and support structured assessments
- Strong organisational skills and ability to manage independent and shared workloads
- Effective communication with patients, carers, and professionals, including challenging conversations
Desirable
- Experience in secondary care or specialist services
- Supporting people with ADHD/neurodevelopmental conditions and complex mental health needs
- Knowledge of safeguarding and health & safety requirements
- Managing a supported caseload and working to KPIs/targets
- Engaging diverse or hard-to-reach groups using motivational techniques
- Involvement in audits, quality improvement, and specialist assessments (e.g. ADHD)
- Delivering psychoeducation and brief structured interventions
- Understanding outcome measures and psychometric tools
- Using digital tools (assessment systems, video consultations, data/reporting platforms)
Person Specification
Experience
Essential
- Evidence of pre-registration training in mental health nursing
- Willingness to undertake relevant training for specialist service (e.g., ADHD, neurodevelopmental conditions)
- Awareness of NMC Code, NICE guidelines, and evidence-based practice
Desirable
- Training/experience in ADHD or other neurodevelopmental disorders
Values & Behaviours
Essential
- Demonstrates NHS values (compassion, respect, inclusion) and commitment to equality, diversity, and inclusion
- Committed to learning, reflection, CPD, and continuous improvement
- Provides person-centred, compassionate care
- Works independently within scope, seeking support appropriately
- Professional, reliable, accountable, and adaptable to service needs
- Engages in supervision, appraisal, and CPD processes
- Complies with NMC standards and organisational policies
- Interest in neurodevelopmental conditions
Desirable
- Proactive approach to service improvement and team contribution
Other requirements
Essential
- Access to a vehicle for work related travel (depending on geography) and the ability to work flexibly across multiple sites.
- Proficient in electronic patient records, Microsoft Office, and maintaining confidentiality
Qualifications
Essential
- Registered Mental Health Nurse (RMN) with current NMC registration
Desirable
- Training/experience in ADHD or other neurodevelopmental disorders
Knowledge & Skills
Essential
- Experience (including placements) supporting people with mental health needs
- Understanding of mental health conditions, recovery-focused care, risk assessment/management, and safeguarding
- Experience working in MDTs and contributing to care planning
- Ability to complete holistic assessments and monitor mental state/risk
- Developing and implementing person-centred care plans and therapeutic interventions (within scope)
- Competence in clinical documentation, record keeping, and meeting deadlines
- Participation in audits and quality improvement
- Ability to escalate concerns appropriately and support structured assessments
- Strong organisational skills and ability to manage independent and shared workloads
- Effective communication with patients, carers, and professionals, including challenging conversations
Desirable
- Experience in secondary care or specialist services
- Supporting people with ADHD/neurodevelopmental conditions and complex mental health needs
- Knowledge of safeguarding and health & safety requirements
- Managing a supported caseload and working to KPIs/targets
- Engaging diverse or hard-to-reach groups using motivational techniques
- Involvement in audits, quality improvement, and specialist assessments (e.g. ADHD)
- Delivering psychoeducation and brief structured interventions
- Understanding outcome measures and psychometric tools
- Using digital tools (assessment systems, video consultations, data/reporting platforms)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Quay Primary Healthcare CIC
Address
Quay Primary Healthcare CIC
Unit 11 Guardian Point
Guardian Street
Warrington
Cheshire
WA5 1AU
United Kingdom
Employer's website
Employer details
Employer name
Quay Primary Healthcare CIC
Address
Quay Primary Healthcare CIC
Unit 11 Guardian Point
Guardian Street
Warrington
Cheshire
WA5 1AU
United Kingdom
Employer's website
Apply Now
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Posted 22 hour(s) ago
Reference: A4596-26-0003
Job summary
Job Description:
Are you keen to provide great customer service?
Can you adapt to a busy workload and consistently work with changing priorities?
Can you utilise multiple computer packages and have brilliant telephone skills?
If you answered yes to all those questions than we may have the role for you!
Due to internal expansion within our team, we are now looking for a new part-time Prescription Clerk to join our experienced team.
The Surgery operates across two sites and is committed to delivering the highest standard of care to our patients. Our GP partners take great pride in providing excellent patient care, supported by a strong and dedicated non-clinical team who play an essential role in processing prescriptions and managing prescription-related queries.
Main duties of the job
What is a Prescription Clerk?
To be a focal point of communication between the GPs, receptionist, Practice Manager, patients and local chemist, and other members of the primary health care team, to ensure patients repeat medication is produced within the current protocols of the surgery.
About us
Cuckfield Medical Practice is a well established surgery located across two sites in Cuckfield and Haywards Heath providing primary care services to a patient list of around thirteen thousand. It has a CQC rating of Good in all areas and has three GP Partners and five salaried GPs, along with a multi-disciplinary support team.
Details
Date posted
24 September 2026
Pay scheme
Other
Salary
£12.71 an hour increases after 6 month probation
Contract
Permanent
Working pattern
Part-time, Flexible working
Reference number
A4596-26-0003
Job locations
Cuckfield Medical Practice
Glebe Road
Cuckfield
Haywards Heath
West Sussex
RH17 5BQ
United Kingdom
Job description
Job responsibilities
Job responsibilities:
- To process all repeat medication requests sent in by patients using the various protocols in place
- To collect repeat prescription requests received via email, post and reception.
- To liaise with patients and chemists.
- To ensure repeat medication is issued in line with practice protocols and ensure that any queries raised are dealt with quickly and correctly.
- To regularly go through prescriptions not picked up and unlikely to be picked up as a result of the timescale, to remove the details from the patient records and then destroy the prescription.
- To have good knowledge of electronic prescription service and assist GPs and ANPs and admin staff as and when required with EPS requests and submissions.
Additional duties:
- To deal effectively with all other incoming emails not specifically related to prescribing.
- Any other duties deemed necessary by The Practice.
Job description
Job responsibilities
Job responsibilities:
- To process all repeat medication requests sent in by patients using the various protocols in place
- To collect repeat prescription requests received via email, post and reception.
- To liaise with patients and chemists.
- To ensure repeat medication is issued in line with practice protocols and ensure that any queries raised are dealt with quickly and correctly.
- To regularly go through prescriptions not picked up and unlikely to be picked up as a result of the timescale, to remove the details from the patient records and then destroy the prescription.
- To have good knowledge of electronic prescription service and assist GPs and ANPs and admin staff as and when required with EPS requests and submissions.
Additional duties:
- To deal effectively with all other incoming emails not specifically related to prescribing.
- Any other duties deemed necessary by The Practice.
Person Specification
Qualifications
Essential
- N/a
Desirable
- N/a
Person Specification
Qualifications
Essential
- N/a
Desirable
- N/a
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Cuckfield Medical Practice
Address
Cuckfield Medical Practice
Glebe Road
Cuckfield
Haywards Heath
West Sussex
RH17 5BQ
United Kingdom
Employer's website
https://www.cuckfieldmedicalpractice.co.uk/ (Opens in a new tab)
Employer details
Employer name
Cuckfield Medical Practice
Address
Cuckfield Medical Practice
Glebe Road
Cuckfield
Haywards Heath
West Sussex
RH17 5BQ
United Kingdom
Employer's website
https://www.cuckfieldmedicalpractice.co.uk/ (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
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Posted 22 hour(s) ago
Reference: U0055-26-0097
Job summary
Please note, the hours for this role must be performed on evenings and weekends.
This is the perfect opportunity to lead a team of Out of Hours Drivers and be part of a diverse team providing an efficient and comprehensive administration and reception service.
As a Lead UTC Driver, you will be considered a key person to help in day-to-day administrative tasks within the UTC Out of Hours along with driving the doctors to their visits, without you the UTC would not function efficiently. This is a genuine opportunity to be a part of a team in South-East London, with a real opportunity for personal growth and to influence UTC in your area. We are looking for Bank drivers. The service is 365 days per year which means a range of shifts will be available.
Main duties of the job
Maintaincomprehensiveknowledgeofthefleet'svehiclestooperateanyvehicleasneeded.
AssistinconductingvehiclechecksduringshiftstoensurethesafetyofGPs,oneself,andthepublic
Coordinate rotas for the team
Conduct annual appraisals, manage the teams annual leave and sickness via the digital HR system
Adheretothedriver'srotaandshiftschedulesincompliancewithworkingtimeregulations.
Providesupporttocolleaguestominimizeloneworking,prioritizingpersonalandcollectivesafety.
Ensurethesecurehandlingofdrugsandclinicalequipmentduringshiftturnover,recording
usage appropriately.
- Undertakeregularstockchecksfordrugsandanyotherequipment
Completetimesheets,vehiclelogsheets,andlogbooks
Assistinmonitoringdailytransportperformance,reportingfindingstotheleaddriver.
Maintainthecleanliness,security,androutinemaintenanceofvehiclesandequipment
during shifts.
Reportandaddressanynecessaryrepairsforvehiclesandequipment,guaranteeingtheir fitness
for use.
Operatingallincarcommunicationsandpatientmanagementsystemequipmenttosupport
accuraterecord keeping
Supporttheinductionandguidanceofnewemployeestofamiliarizethemwithbusiness
operations and the geographical area.
Planthemostefficientroutesforandbetweenhomevisits
ToassistwithbasicadministrativedutiesandusingMicrosoftoutlooktoread/respondtoemails
Participateinlicensechecks,driverassessments,andmandatorydrivertraining.
Fosterpositivecommunicationamongdrivers,GPs,UTCcolleagues,andexternalpartners.
About us
Greenwich Health is the GP Federation for the Greenwich Borough and have a not-for-profit ethos. This means we reinvest all our surplus into developing our staff, our organisation and to support our GP Practices in being sustainable for the future. We are committed to providing quality of care to our patients whilst building resilience for General Practice and providing services and programmes of work to deliver care at scale to the Greenwich Population. This role will be part of an exciting opportunity to work with leading specialists in the creation of an innovative new Urgent Treatment Centre (UTC)
Details
Date posted
24 September 2026
Pay scheme
Other
Salary
£34,000 a year This is the full time salary. Please pro rata for 15 hours
Contract
Permanent
Working pattern
Part-time
Reference number
U0055-26-0097
Job locations
Queen Elizabeth Hospital Nhs Trust
Stadium Road
London
SE18 4QH
United Kingdom
Job description
Job responsibilities
Principal duties and responsibilities
As the Lead Driver, you will steer the execution of the efficient andtimelytransportation of the UTC Out of Hours and UrgentTreatmentCentre(UTC)services,facilitatingthetransportationofGPstodeliverpatientcare.
Please note, the hours for this role must be performed on evenings and weekends.
MainDuties:
Maintain comprehensive knowledge of the fleet's vehicles to operate any vehicle as needed.
Assist in conducting vehicle checks during shifts to ensure the safety of GPs, oneself, and the public
Coordinate rotas for the team
Conduct annual appraisals, manage the teams annual leave and sickness via the digital HR system
Adhere to the driver's rota and shift schedules in compliance with working time regulations.
Provide support to colleagues to minimize lone working, prioritizing personal and collective safety.
Ensure the secure handling of drugs and clinical equipment during shift turnover, recording usage appropriately.
- Undertake regular stock checks for drugs and any other equipment
Complete timesheets, vehicle log sheets, and logbooks
Assist in monitoring daily transport performance, reporting findings to the lead driver.
Maintainthecleanliness,security,androutinemaintenanceofvehiclesandequipment
during shifts.
Maintain the cleanliness, security, and routine maintenance of vehicles and equipment during shifts.
Report and address any necessary repairs for vehicles and equipment, guaranteeing their fitness for use.
Operate all in-car communications and patient management system equipment to support accurate record keeping.
Support the induction and guidance of new employees to familiarise them with business operations and the geographical area.
Plan the most efficient routes for and between home visits.
Assist with basic administrative duties and use Microsoft Outlook to read and respond to emails.
Participate in licence checks, driver assessments, and mandatory driver training.
Foster positive communication among drivers, GPs, UTC colleagues, and external partners.
Engage actively in team and departmental meetings. Support GPs where needed with chaperoning.
Support GPs and the admin team with any assistance required.
Direct calls to appropriate extensions, deal with telephone enquiries, and record messages when required.
Maintain a professional appearance with attire suitable for a business environment.
Job description
Job responsibilities
Principal duties and responsibilities
As the Lead Driver, you will steer the execution of the efficient andtimelytransportation of the UTC Out of Hours and UrgentTreatmentCentre(UTC)services,facilitatingthetransportationofGPstodeliverpatientcare.
Please note, the hours for this role must be performed on evenings and weekends.
MainDuties:
Maintain comprehensive knowledge of the fleet's vehicles to operate any vehicle as needed.
Assist in conducting vehicle checks during shifts to ensure the safety of GPs, oneself, and the public
Coordinate rotas for the team
Conduct annual appraisals, manage the teams annual leave and sickness via the digital HR system
Adhere to the driver's rota and shift schedules in compliance with working time regulations.
Provide support to colleagues to minimize lone working, prioritizing personal and collective safety.
Ensure the secure handling of drugs and clinical equipment during shift turnover, recording usage appropriately.
- Undertake regular stock checks for drugs and any other equipment
Complete timesheets, vehicle log sheets, and logbooks
Assist in monitoring daily transport performance, reporting findings to the lead driver.
Maintainthecleanliness,security,androutinemaintenanceofvehiclesandequipment
during shifts.
Maintain the cleanliness, security, and routine maintenance of vehicles and equipment during shifts.
Report and address any necessary repairs for vehicles and equipment, guaranteeing their fitness for use.
Operate all in-car communications and patient management system equipment to support accurate record keeping.
Support the induction and guidance of new employees to familiarise them with business operations and the geographical area.
Plan the most efficient routes for and between home visits.
Assist with basic administrative duties and use Microsoft Outlook to read and respond to emails.
Participate in licence checks, driver assessments, and mandatory driver training.
Foster positive communication among drivers, GPs, UTC colleagues, and external partners.
Engage actively in team and departmental meetings. Support GPs where needed with chaperoning.
Support GPs and the admin team with any assistance required.
Direct calls to appropriate extensions, deal with telephone enquiries, and record messages when required.
Maintain a professional appearance with attire suitable for a business environment.
Person Specification
Experience
Essential
- Must be computer literate with a knowledge of Microsoft office including word, excel, outlook
- Keyboard skills
- Ability to remain focused on task in hand
- Understanding of role
- Understanding of NHS
- Understanding of data protection
- Demonstrate ability to work within the needs of
- a changing service
- Must be over 25 years old
- (under insurance policy)
- Valid UK driving license with clean driving
- record to provide driving license on an
- annual basis for a DVLA check
Desirable
- Previous experience in a managerial role
Qualifications
Essential
- GCSE or equivalent in English and Maths
- Basic computer skills including windows packages
- - full UK Driver's license
- - Immunisation documentation for DTP, MMR and varicella (or in place of varicella immunity, a signed risk declaration)
Desirable
- NVQ Level 2
Personal Skils
Essential
- Ability to work as part of a team and
- on own initiative
- Professional approach to colleagues and at work
- Ability to maintain confidentiality
- Good verbal and written skills
- Ability to communicate effectively with a wide range of stakeholders
Person Specification
Experience
Essential
- Must be computer literate with a knowledge of Microsoft office including word, excel, outlook
- Keyboard skills
- Ability to remain focused on task in hand
- Understanding of role
- Understanding of NHS
- Understanding of data protection
- Demonstrate ability to work within the needs of
- a changing service
- Must be over 25 years old
- (under insurance policy)
- Valid UK driving license with clean driving
- record to provide driving license on an
- annual basis for a DVLA check
Desirable
- Previous experience in a managerial role
Qualifications
Essential
- GCSE or equivalent in English and Maths
- Basic computer skills including windows packages
- - full UK Driver's license
- - Immunisation documentation for DTP, MMR and varicella (or in place of varicella immunity, a signed risk declaration)
Desirable
- NVQ Level 2
Personal Skils
Essential
- Ability to work as part of a team and
- on own initiative
- Professional approach to colleagues and at work
- Ability to maintain confidentiality
- Good verbal and written skills
- Ability to communicate effectively with a wide range of stakeholders
Employer details
Employer name
Greenwich Health Ltd
Address
Queen Elizabeth Hospital Nhs Trust
Stadium Road
London
SE18 4QH
United Kingdom
Employer's website
Employer details
Employer name
Greenwich Health Ltd
Address
Queen Elizabeth Hospital Nhs Trust
Stadium Road
London
SE18 4QH
United Kingdom
Employer's website
Apply Now
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Posted 22 hour(s) ago
Reference: A1809-26-0005
Job summary
Dr Laliwala and Partners are looking to recruit a Salaried GP to join our friendly and supportive team at Nightingale Medical Centre, Peterborough, on a permanent basis. Nightingale Medical Centre is also a training practice, currently supporting a GP trainee, and we are committed to providing a positive environment for learning and professional development.
Our GPs are supported by a range of clinical and administrative professionals. What we offer -
- Up to £11,500 per session, with review to £12,000 per session following successful completion of probation
- Permanent salaried position
- Friendly and supportive working environment
- 25 days' annual leave (pro rata), plus Bank Holidays
- NHS Pension Scheme
- Skilled Worker visa sponsorship available
- Indemnity costs covered
- Free on-site parking
- Opportunities for ongoing training and professional development
- Protected/built-in coffee breaks
- Monthly clinical governance meetings
We are looking for a GP who is committed to providing high-quality patient care and who would enjoy working as part of a supportive multidisciplinary team.
We welcome applications from both experienced GPs and those who are newly qualified.
Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.
Main duties of the job
The successful candidate will provide high-quality, patient-centred primary care as part of our supportive multidisciplinary team.
The role will include managing a varied clinical caseload through face-to-face and telephone consultations, triage, assessing and managing both acute and long-term conditions, prescribing, making referrals and supporting continuity of care.
The Salaried GP will work closely with our GP Partners and wider clinical team and will contribute to clinical governance, practice meetings, quality improvement and the ongoing development of services within the practice.
About us
Dr Laliwala and Partners are an established GP practice in Peterborough. At Nightingale Medical Centre, we pride ourselves on having a friendly, supportive and collaborative working environment, where all members of the team are valued and encouraged to contribute to the development of the practice.
Our multidisciplinary team includes GP Partners, ANPs/ACPs, a Physician Associate, Clinical Pharmacists, Practice Nurses, HCAs, GP Assistants, prescribing clerks and an experienced administration, secretarial and reception team. We also work closely with additional services available through the Greater Peterborough Network.
Nightingale Medical Centre is a training practice and currently hosts a GP trainee. We encourage continued learning and professional development and hold regular clinical governance meetings to support shared learning and high standards of patient care.
We offer a supportive working environment, NHS Pension Scheme, 25 days' annual leave pro rata plus Bank Holidays, indemnity costs covered, Skilled Worker visa sponsorship where required, free on-site parking, built-in coffee breaks and opportunities for ongoing training and development.
Details
Date posted
24 September 2026
Pay scheme
Other
Salary
£11,500 to £12,000 a session £11500 increasing to £12000 after probation
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
A1809-26-0005
Job locations
Nightingale Medical Centre
Damson Drive
Peterborough
PE1 4FS
United Kingdom
Job description
Job responsibilities
The following are the core responsibilities of the salaried GP. There may be on occasion,a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:
a. The delivery of highly effective medical care to the practice population
b. The provision of services commensurate with the GMS contract
c. Generic prescribing adhering to local and national guidance
d. Effective management of long-term conditions
e. Processing of administration in a timely manner, including referrals, repeat and acute prescription requests and other associated administrative tasks
f. On a rotational basis, undertake telephone triage and duty doctor roles
g. Carry out home visits where necessary
h. Maintain accurate clinical records in conjunction with good practice, policy and guidance
i. Working collaboratively, accepting an equal share of the practice workload
j. Adhere to best practice recommended through clinical guidelines and the audit process
k. Contribute to the successful implementation of continuous improvement and quality initiatives within the practice
l. Accept delegated responsibility for a specific area (or areas) or the QOF
m. Attend and contribute effectively to practice meetings as required
n. Contribute effective to the development and maintenance of the practice including; clinical governance, training, financial management and HR
o. Ensure compliance with the appraisal process
p. Prepare and complete the revalidation process
q. Commit to self-learning and instil an ethos of continuing professional development across the practice team
r. Support other members of the clinical team, such as Advanced Nurse Practitioners, Practice Nurses and Health Care Assistants, dealing with queries as they arise
s. Support the training of medical students from all clinical disciplines
t. Support the partners in achieving the strategic aims of the practice, making recommendations to enhance income and reduce expenditure
u. Review and adhere to practice protocols and policies at all times
v. Encourage collaborative working, liaising with all staff regularly, promoting a culture of continuous improvement at all times
Job description
Job responsibilities
The following are the core responsibilities of the salaried GP. There may be on occasion,a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:
a. The delivery of highly effective medical care to the practice population
b. The provision of services commensurate with the GMS contract
c. Generic prescribing adhering to local and national guidance
d. Effective management of long-term conditions
e. Processing of administration in a timely manner, including referrals, repeat and acute prescription requests and other associated administrative tasks
f. On a rotational basis, undertake telephone triage and duty doctor roles
g. Carry out home visits where necessary
h. Maintain accurate clinical records in conjunction with good practice, policy and guidance
i. Working collaboratively, accepting an equal share of the practice workload
j. Adhere to best practice recommended through clinical guidelines and the audit process
k. Contribute to the successful implementation of continuous improvement and quality initiatives within the practice
l. Accept delegated responsibility for a specific area (or areas) or the QOF
m. Attend and contribute effectively to practice meetings as required
n. Contribute effective to the development and maintenance of the practice including; clinical governance, training, financial management and HR
o. Ensure compliance with the appraisal process
p. Prepare and complete the revalidation process
q. Commit to self-learning and instil an ethos of continuing professional development across the practice team
r. Support other members of the clinical team, such as Advanced Nurse Practitioners, Practice Nurses and Health Care Assistants, dealing with queries as they arise
s. Support the training of medical students from all clinical disciplines
t. Support the partners in achieving the strategic aims of the practice, making recommendations to enhance income and reduce expenditure
u. Review and adhere to practice protocols and policies at all times
v. Encourage collaborative working, liaising with all staff regularly, promoting a culture of continuous improvement at all times
Person Specification
Qualifications
Essential
- GMC registration
- Qualified GP
Experience
Essential
- Experience of working in a GP practice
Desirable
- Experience with SystmOne
Person Specification
Qualifications
Essential
- GMC registration
- Qualified GP
Experience
Essential
- Experience of working in a GP practice
Desirable
- Experience with SystmOne
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Dr Laliwala and Partners
Address
Nightingale Medical Centre
Damson Drive
Peterborough
PE1 4FS
United Kingdom
Employer's website
https://www.wellandmedicalpractice.co.uk/ (Opens in a new tab)
Employer details
Employer name
Dr Laliwala and Partners
Address
Nightingale Medical Centre
Damson Drive
Peterborough
PE1 4FS
United Kingdom
Employer's website
https://www.wellandmedicalpractice.co.uk/ (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 22 hour(s) ago
Reference: E0306-26-0038
Job summary
The opportunity
East Cornwall Primary Care Network is looking for an experienced Frailty Practitioner to join and strengthen our reactive frailty service.
This is a patient-facing role supporting GP practices across the Saltash and Torpoint, and Liskeard and Looe Integrated Neighbourhood Team areas. The postholder will work on a hybrid basis between home, GP practices and other health and care locations across these areas. Regular travel throughout the locality will be required.
You will work with people living with frailty whose health, independence or functional ability has deteriorated, providing timely assessment, intervention and care coordination.
The service supports practices through daily multidisciplinary team meetings, helps prevent avoidable hospital admissions and supports patients to return home safely following discharge.
We welcome applications from registered nurses, occupational therapists and physiotherapists. Professional background is less important than strong frailty knowledge, sound clinical judgement and the ability to coordinate care across organisational boundaries.
Main duties of the job
You must be registered with the Nursing and Midwifery Council as a registered nurse or with the Health and Care Professions Council as an occupational therapist or physiotherapist.
You will also need:
- Substantial post-registration experience working with people living with frailty, multimorbidity or complex needs.
- Experience of holistic assessment, care planning and clinical or functional risk management.
- The ability to recognise deterioration and make safe, timely decisions within your competence.
- Experience of effective multidisciplinary and cross-organisational working.
- Strong communication skills, including the ability to discuss complex and sensitive matters with patients, carers and professionals.
- Knowledge of adult safeguarding, consent, the Mental Capacity Act and information governance.
- The ability to prioritise and manage a complex community caseload.
- The ability to travel independently throughout the Saltash and Torpoint, and Liskeard and Looe areas and undertake home visits.
Experience in primary care, community services, urgent response, hospital discharge or admission avoidance would be particularly valuable.
An advanced clinical assessment, independent prescribing, frailty, rehabilitation or older peoples care qualification would be advantageous but is not essential. Independent prescribing would only form part of the role where it is relevant to the successful candidates professional background and agreed scope of practice.
About us
East Cornwall PCN brings together seven GP practices serving communities across East Cornwall. Our teams work across practice and organisational boundaries to improve access, coordinate care and provide effective support for people with complex needs.
This role is part of the PCNs reactive frailty service. Although the postholder will work closely with community and neighbourhood services, the roles core purpose is to provide responsive frailty support to practices and their patients.
If you are an experienced clinician who understands frailty, can bring clarity to complex situations and is comfortable working across professional and organisational boundaries, we would like to hear from you.
Please note, we reserve the right to close the advert early should there be a significantly high level of applications.
Details
Date posted
24 September 2026
Pay scheme
Other
Salary
£39,500 a year
Contract
Permanent
Working pattern
Full-time
Reference number
E0306-26-0038
Job locations
Rame Group Practice
Trevol Road
Saltash
Cornwall
PL11 2TB
United Kingdom
Port View Surgery
Higher Port View
SALTASH
Cornwall
PL12 4BU
United Kingdom
Old Bridge Surgery
The Looe Health Centre
Station Road
LOOE
Cornwall
PL13 1HA
United Kingdom
Saltash Health Centre
Callington Road
SALTASH
Cornwall
PL12 6DL
United Kingdom
Rosedean House Surgery
8 Dean Street
LISKEARD
Cornwall
PL14 4AQ
United Kingdom
Quay Lane Surgery
Old Quay Lane
Saltasha
Cornwall
PL12 5LH
United Kingdom
Oak Tree Surgery
Clemo Road
LISKEARD
Cornwall
PL14 3XA
United Kingdom
Job description
Job responsibilities
The Frailty service is a planned proactive service maintaining the health and wellbeing of people living with frailty.
The post holder will work as part of a multi-disciplinary team in a patient-facing role across the East Cornwall Primary Care Network, to help improve patient outcomes, ensure better access to healthcare and support practices to manage their most vulnerable and complex patients. The role is pivotal to improving the quality of care and operational efficiencies so requires motivation and passion to deliver excellent services within general practice.
Job Purpose:
To establish a Frailty Service for East Cornwall PCN
- To identify those living with frailty within the PCN, utilising the Rockwood scoring system or other identified method.
- To support the elderly to age healthier, reducing progression of frailty and risks associated with it where possible.
- To support them to make informed choices as to their health and welfare.
- To attend and lead MDTs and work collaboratively with neighbourhood teams to support elderly and carers.
- Reduce emergency hospital admission, readmission and try to reduce care burden.
- Support early discharge planning
- To identify those likely to be within their last year of life and support them to plan for their future needs.
- Develop shared care and support plans by involving older people living with frailty, their families and carers throughout all stages of progression.
- Early identification and treatment of Delirium.
Core Responsibilities
- Develop, implement and evaluate a seamless Frailty support service across the PCN, working with community and secondary care where appropriate, and aimed at continuously improving standards of patient care and wider multi-disciplinary team working.
- Where appropriate, support the development of discharge and contingency plans with relevant professionals to arrange on-going care in residential, care home, hospital, community settings and at home;
- Periodically review, evaluate and change rehabilitation programmes to rebuild lost skills and restore confidence;
- Advise on home, and workplace environmental alterations, such as adjustments for wheelchair access, technological needs, and ergonomic support;
- Advise patients, and their families or carers, on specialist equipment and organisations that can help with daily activities;
- Assist patients to adapt to and manage their physical and mental health long-term conditions, through the teaching of coping strategies; and assess, plan, implement, and evaluate treatment plans, with an aim to increase patients productivity and self-care;
- Ensure delivery of best practice in clinical practice, caseload management, education, research, and audit, to achieve corporate PCN and local population objectives.
- Advise practices of workflow and develop SOPs for team and practices to follow and implement, particularly Personalised Care Planning, utilising best practice.
Multi-disciplinary team working (MDT)
- Ensure MDTs adhere to the Gold Standard Framework and lead MDT development and best practice across the PCN.
- Ensure the right people are involved in MDTs from the East Cornwall Neighbourhood teams and PCN teams.
- Participate in GP huddles and any other PCN/Partnership MDT and promotes effective ways of working;
- Exercise a critical understanding of personal scope of practice and to identify when a patient requires escalation or referring on to other services.
- Develop effective working relationships with the Palliative Care Team and embed new processes and ways of working if required, to avoid duplication and to enhance the patient and family experience.
Communication
The post-holder should recognise the importance of effective communication across the PCN and within the team and will strive to:
- Work with patients through a shared-decision making approach to plan realistic, outcomes-focused goals;
- Coordinate and support the provision of Personalised Care Plans; Treatment Escalation Plans; End of Life Plans;
- Undertake both verbal and non-verbal communication methods to address the needs of patients that have communication difficulties;
- Communicate effectively with other team members;
- Communicates effectively and appropriately with patients and carers complex and sensitive information regarding diagnosis, pathology and prognosis;
- Recognise peoples needs for alternative methods of communication and responds accordingly;
- Develop relationships and a collaborative working approach across the PCN supporting the integration of pathways in primary care.
Signposting
Ensure that patients are referred to the appropriate healthcare professional for the appropriate level of care within an appropriate period of time e.g. pathology results, common/minor ailments, acute conditions, long term condition reviews etc.
Service Development
Contribute to the development and implementation of new services for the PCN.
Information Management
Analyse, interpret and present data to highlight issues and risks to support decision making.
Quality Improvement
- Undertake clinical audits of in areas directed by the PCN, feedback the results and implement changes in conjunction with the practice teams.
- Demonstrates ability to identify and resolve risk management issues according to policy/protocol;
- Follows professional and organisational policies/procedures relating to performance management;
- Represents the Frailty service on relevant committees and meetings, as a lead clinician, provide input in relation to specialist issues and clinical matters as required.
Education and Training
Provide education and training to primary healthcare teams.
Care Quality Commission
Work with the general practice teams to ensure the practice is compliant with CQC standards.
Public Health
To support public health campaigns. To provide specialist knowledge on all public health programmes available to the general public.
Confidentiality
In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practices as a business organisation. All such information from any source is to be regarded as strictly confidential.
Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Health and Safety
The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, to include:
- Using personal security systems within the workplace according to practice guidelines;
- Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks;
- Making effective use of training to update knowledge and skills;
- Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards;
- Reporting potential risks identified.
Equality and Diversity
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
- Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation;
- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.
Personal/Professional Development
The post-holder will participate in any training programme implemented by the PCN as part of this employment, such training to include:
- Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.
- Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.
Quality
The post-holder will strive to maintain quality within the PCN and will:
- Alert other team members to issues of Clinical Governance issues, quality and risk; participate in any risk reviews;
- Assess own performance and take accountability for own actions, either directly or under supervision;
- Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance;
- Work effectively with individuals in other agencies to meet patients needs;
- Effectively manage own time, workload and resources. He/she will also contribute to the overall team-working of the PCN putting the needs of the PCN first.
- Contribution towards practices CQC compliance rating of GOOD or above.
Job description
Job responsibilities
The Frailty service is a planned proactive service maintaining the health and wellbeing of people living with frailty.
The post holder will work as part of a multi-disciplinary team in a patient-facing role across the East Cornwall Primary Care Network, to help improve patient outcomes, ensure better access to healthcare and support practices to manage their most vulnerable and complex patients. The role is pivotal to improving the quality of care and operational efficiencies so requires motivation and passion to deliver excellent services within general practice.
Job Purpose:
To establish a Frailty Service for East Cornwall PCN
- To identify those living with frailty within the PCN, utilising the Rockwood scoring system or other identified method.
- To support the elderly to age healthier, reducing progression of frailty and risks associated with it where possible.
- To support them to make informed choices as to their health and welfare.
- To attend and lead MDTs and work collaboratively with neighbourhood teams to support elderly and carers.
- Reduce emergency hospital admission, readmission and try to reduce care burden.
- Support early discharge planning
- To identify those likely to be within their last year of life and support them to plan for their future needs.
- Develop shared care and support plans by involving older people living with frailty, their families and carers throughout all stages of progression.
- Early identification and treatment of Delirium.
Core Responsibilities
- Develop, implement and evaluate a seamless Frailty support service across the PCN, working with community and secondary care where appropriate, and aimed at continuously improving standards of patient care and wider multi-disciplinary team working.
- Where appropriate, support the development of discharge and contingency plans with relevant professionals to arrange on-going care in residential, care home, hospital, community settings and at home;
- Periodically review, evaluate and change rehabilitation programmes to rebuild lost skills and restore confidence;
- Advise on home, and workplace environmental alterations, such as adjustments for wheelchair access, technological needs, and ergonomic support;
- Advise patients, and their families or carers, on specialist equipment and organisations that can help with daily activities;
- Assist patients to adapt to and manage their physical and mental health long-term conditions, through the teaching of coping strategies; and assess, plan, implement, and evaluate treatment plans, with an aim to increase patients productivity and self-care;
- Ensure delivery of best practice in clinical practice, caseload management, education, research, and audit, to achieve corporate PCN and local population objectives.
- Advise practices of workflow and develop SOPs for team and practices to follow and implement, particularly Personalised Care Planning, utilising best practice.
Multi-disciplinary team working (MDT)
- Ensure MDTs adhere to the Gold Standard Framework and lead MDT development and best practice across the PCN.
- Ensure the right people are involved in MDTs from the East Cornwall Neighbourhood teams and PCN teams.
- Participate in GP huddles and any other PCN/Partnership MDT and promotes effective ways of working;
- Exercise a critical understanding of personal scope of practice and to identify when a patient requires escalation or referring on to other services.
- Develop effective working relationships with the Palliative Care Team and embed new processes and ways of working if required, to avoid duplication and to enhance the patient and family experience.
Communication
The post-holder should recognise the importance of effective communication across the PCN and within the team and will strive to:
- Work with patients through a shared-decision making approach to plan realistic, outcomes-focused goals;
- Coordinate and support the provision of Personalised Care Plans; Treatment Escalation Plans; End of Life Plans;
- Undertake both verbal and non-verbal communication methods to address the needs of patients that have communication difficulties;
- Communicate effectively with other team members;
- Communicates effectively and appropriately with patients and carers complex and sensitive information regarding diagnosis, pathology and prognosis;
- Recognise peoples needs for alternative methods of communication and responds accordingly;
- Develop relationships and a collaborative working approach across the PCN supporting the integration of pathways in primary care.
Signposting
Ensure that patients are referred to the appropriate healthcare professional for the appropriate level of care within an appropriate period of time e.g. pathology results, common/minor ailments, acute conditions, long term condition reviews etc.
Service Development
Contribute to the development and implementation of new services for the PCN.
Information Management
Analyse, interpret and present data to highlight issues and risks to support decision making.
Quality Improvement
- Undertake clinical audits of in areas directed by the PCN, feedback the results and implement changes in conjunction with the practice teams.
- Demonstrates ability to identify and resolve risk management issues according to policy/protocol;
- Follows professional and organisational policies/procedures relating to performance management;
- Represents the Frailty service on relevant committees and meetings, as a lead clinician, provide input in relation to specialist issues and clinical matters as required.
Education and Training
Provide education and training to primary healthcare teams.
Care Quality Commission
Work with the general practice teams to ensure the practice is compliant with CQC standards.
Public Health
To support public health campaigns. To provide specialist knowledge on all public health programmes available to the general public.
Confidentiality
In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practices as a business organisation. All such information from any source is to be regarded as strictly confidential.
Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Health and Safety
The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, to include:
- Using personal security systems within the workplace according to practice guidelines;
- Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks;
- Making effective use of training to update knowledge and skills;
- Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards;
- Reporting potential risks identified.
Equality and Diversity
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
- Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation;
- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.
Personal/Professional Development
The post-holder will participate in any training programme implemented by the PCN as part of this employment, such training to include:
- Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.
- Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.
Quality
The post-holder will strive to maintain quality within the PCN and will:
- Alert other team members to issues of Clinical Governance issues, quality and risk; participate in any risk reviews;
- Assess own performance and take accountability for own actions, either directly or under supervision;
- Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance;
- Work effectively with individuals in other agencies to meet patients needs;
- Effectively manage own time, workload and resources. He/she will also contribute to the overall team-working of the PCN putting the needs of the PCN first.
- Contribution towards practices CQC compliance rating of GOOD or above.
Person Specification
Qualifications
Essential
- Registered with the Health and Care Professional Council; or Nursing and Midwifery Council;
Desirable
- Holds a masters level qualification;
- May hold or be working towards a prescribing qualification;
Experience
Essential
- Demonstrates general skills and knowledge in core areas;
- Experienced in developing and implementing Personalised Care Plans;
- Is able to plan, manage, monitor, advise and review general frailty care programmes for patients in core areas, including disease states/ long term conditions identified by local Needs Assessment;
- Demonstrates accountability for delivering professional expertise and direct service provision;
- Able to follow legal, ethical, professional and organisational policies/procedures and codes of conduct.
- Full driving licence
Education, Training and Development
Essential
- Demonstrates self-development through continuous professional development activity;
- Demonstrates an understanding of current educational policies relevant to working areas of practice and keeps up to date with relevant clinical practice;
- Ensures appropriate clinical supervision is in place to support development;
- Enrolled into review and appraisal systems within PCN.
Collaborative Working Relationships
Essential
- Operate as a full member of the primary care team, including contributing service evaluation/improvement and research activity;
- Manage and co-ordinate the care that individual patients receive, including through liaising with other members of the MDT and with patients' carers;
- Facilitate primary care activity, with a strong emphasis on prevention and early intervention, including through the delivery of public health advice (e.g. relating to physical activity, weight management and smoking cessation);
- Contribute to the use of healthcare technologies to optimise the integration of service delivery (across teams, sectors and settings) and patients access and continuity of care;
- Contribute to the development of primary care teams, including through contributing to others' learning.
Person Specification
Qualifications
Essential
- Registered with the Health and Care Professional Council; or Nursing and Midwifery Council;
Desirable
- Holds a masters level qualification;
- May hold or be working towards a prescribing qualification;
Experience
Essential
- Demonstrates general skills and knowledge in core areas;
- Experienced in developing and implementing Personalised Care Plans;
- Is able to plan, manage, monitor, advise and review general frailty care programmes for patients in core areas, including disease states/ long term conditions identified by local Needs Assessment;
- Demonstrates accountability for delivering professional expertise and direct service provision;
- Able to follow legal, ethical, professional and organisational policies/procedures and codes of conduct.
- Full driving licence
Education, Training and Development
Essential
- Demonstrates self-development through continuous professional development activity;
- Demonstrates an understanding of current educational policies relevant to working areas of practice and keeps up to date with relevant clinical practice;
- Ensures appropriate clinical supervision is in place to support development;
- Enrolled into review and appraisal systems within PCN.
Collaborative Working Relationships
Essential
- Operate as a full member of the primary care team, including contributing service evaluation/improvement and research activity;
- Manage and co-ordinate the care that individual patients receive, including through liaising with other members of the MDT and with patients' carers;
- Facilitate primary care activity, with a strong emphasis on prevention and early intervention, including through the delivery of public health advice (e.g. relating to physical activity, weight management and smoking cessation);
- Contribute to the use of healthcare technologies to optimise the integration of service delivery (across teams, sectors and settings) and patients access and continuity of care;
- Contribute to the development of primary care teams, including through contributing to others' learning.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Kernow Health CIC
Address
Rame Group Practice
Trevol Road
Saltash
Cornwall
PL11 2TB
United Kingdom
Employer's website
Employer details
Employer name
Kernow Health CIC
Address
Rame Group Practice
Trevol Road
Saltash
Cornwall
PL11 2TB
United Kingdom
Employer's website
Apply Now
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Urgent Treatment Centre Out of Hours Bank Driver
Greenwich Health Ltd View all jobs
Posted 22 hour(s) ago
Reference: U0055-26-0115
Job summary
Please note, the successful applicant will be required to work evenings, night shifts and weekends on a bank basis.
Assist the Driver Team Leader/Lead Driver in executing the efficient and timely transportation of Urgent Treatment Centre (UTC) services, facilitating the transportation of GPs to deliver patient care. This role supports operational teams through administrative functions.
Main duties of the job
- Maintain comprehensive knowledge of the fleet's vehicles to operate any vehicle as needed.
- Assist in conducting vehicle checks during shifts to ensure the safety of GPs, oneself, and the public.
- Adhere to the driver's rota and shift schedules in compliance with working time regulations.
- Ensure the secure handling of drugs and clinical equipment during shift turnover, recording usage appropriately.
- Complete timesheets, vehicle log sheets, and logbooks, reporting any discrepancies to the Lead Driver.
- Assist in monitoring daily transport performance, reporting findings to the lead driver.
- Report and address any necessary repairs for vehicles and equipment, guaranteeing their fitness for use.
- Participate in license checks, driver assessments, and mandatory driver training.
- Foster positive communication among drivers, GPs, UTC colleagues, and external partners.
- Supporting GPs where needed with Chaperoning
- Supporting GPs if they need any help/support
- Undertake regular stock checks for drugs and any other equipment
- Operating all in car communications and patient management system equipment to support accurate record keeping
- Plan the most efficient routes for and between home visits
About us
Greenwich Health is the GP Federation for the Greenwich Borough and have a not-for-profit ethos. This means we reinvest all of our surplus into developing our staff, our organisation and to support our GP Practices in being sustainable for the future. We are committed to providing quality of care to our patients whilst building resilience for General Practice and providing services and programmes of work to deliver care at scale to the Greenwich Population.
Details
Date posted
24 September 2026
Pay scheme
Other
Salary
£13.15 an hour Night rate: £15.78
Contract
Bank
Working pattern
Flexible working
Reference number
U0055-26-0115
Job locations
Queen Elizabeth Hospital Nhs Trust
Stadium Road
London
SE18 4QH
United Kingdom
Job description
Job responsibilities
Urgent Treatment Centre Out of Hours Driver
Responsible to:
Lead Driver
Pay range:
Basic hourly rate: £13.15 per hour, Night hourly rate £15.78
Location:
South-East London, Queen Elizabeth Hospital
Hours of work:
Part time hours, flexible, up to20 hours per week
Key Relationships:
UTC GPs, UTC Department, UTC Management
Greenwich Health
Greenwich Health is committed to providing quality of care to our patients whilst building resilience for General Practice and delivering services and programmes of work to deliver care at scale to the Greenwich Population. The post holder will be required to provide support to GPs by transporting them to and from patients for out of hour care.
Job Summary
Assist the Driver Team Leader/Lead Driver in executing the efficient and timely transportation of Urgent Treatment Centre (UTC) services, facilitating the transportation of GPs to deliver patient care. This role supports operational teams through administrative functions.
Main Duties:
- Maintain comprehensive knowledge of the fleet's vehicles to operate any vehicle as needed.
- Assist in conducting vehicle checks during shifts to ensure the safety of GPs, oneself, and the public.
- Adhere to the driver's rota and shift schedules in compliance with working time regulations.
- Provide support to colleagues to minimize lone working, prioritizing personal and collective safety.
- Ensure the secure handling of drugs and clinical equipment during shift turnover, recording usage appropriately.
- Complete timesheets, vehicle log sheets, and logbooks, reporting any discrepancies to the Lead Driver.
- Assist in monitoring daily transport performance, reporting findings to the lead driver.
- Maintain the cleanliness, security, and routine maintenance of vehicles and equipment during shifts.
- Report and address any necessary repairs for vehicles and equipment, guaranteeing their fitness for use.
- Support the induction and guidance of new employees to familiarize them with business operations and the geographical area.
- Participate in license checks, driver assessments, and mandatory driver training.
- Foster positive communication among drivers, GPs, UTC colleagues, and external partners.
- Engage actively in team and departmental meetings.
- Supporting GPs where needed with Chaperoning
- Supporting GPs if they need any help/support
- Undertake regular stock checks for drugs and any other equipment
- Operating all in car communications and patient management system equipment to support accurate record keeping
- Plan the most efficient routes for and between home visits
- To assist with basic administrative duties and using Microsoft outlook to read/respond to emails
- Directing calls to appropriate extensions, dealing with telephone enquiries and recording messages when required
- We appreciate professional attire suitable for a business environment
Confidentiality
- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
- In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential
- Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data
Health & Safety
The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy, to include:
- Using personal security systems within the workplace according to Practice guidelines
- Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
- Making effective use of training to update knowledge and skills
- Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards.
- Reporting potential risks identified
Equality & Diversity
- Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation
- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
- Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
- Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation
- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
- Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
Personal/Professional Development
- Post will work toward GP Assistant Certification
- Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
- Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work
- Attend all relevant annual updates
- Inform the lead GP of any concerns regarding GPA role and any professional development needed
- Be aware of own professional boundaries and what to do when you have reached them
Quality
The post-holder will strive to maintain quality within the Practice, and will:
- Alert other team members to issues of quality and risk
- Work to practice protocols
- Assess own performance and take accountability for own actions, either directly or under supervision
- Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
- Work effectively with individuals in other agencies to meet patients needs
- Effectively manage own time, workload and resources
Communication
The post-holder should recognise the importance of effective communication within the team and will strive to:
- Communicate effectively with other team members
- Be familiar in all mediums of communications such as email, tasks, telephone etc
- Communicate effectively with patients and carers
- Recognise peoples needs for alternative methods of communication and respond accordingly
- Communicate effectively to outside agencies
- Communicate clearly with their lead GP
Contribution to the Implementation of Services
The post-holder will:
- Apply Practice policies, standards and guidance
- Discuss with other members of the team how the policies, standards and guidelines will affect own work
- Participate in audit where appropriate
Person Specification
Education and Qualifications
No formal qualifications are required
Knowledge, Training and Experience
Essential
Must be over 25 years (Under insurance policy)
Valid Full UK driving licence with a clean driving record to provide driving licence on annual basis for a DVLA check
Must be computer literate with a knowledge of Microsoft Office including including Word, Excel and Outlook
Desirable
Previous experience of working in a team
Previous experience of fleet maintenance
Postholder will work towards the GP assistant Certification
Communication Skills
Desirable
Good verbal and writing skills
Ability to communicate effectively with a wide range of stakeholders
Personal Skills
Desirable
Ability to work as part of a team and on own initiative
Professional approach to colleagues and at work
Ability to maintain confidentiality
Job description
Job responsibilities
Urgent Treatment Centre Out of Hours Driver
Responsible to:
Lead Driver
Pay range:
Basic hourly rate: £13.15 per hour, Night hourly rate £15.78
Location:
South-East London, Queen Elizabeth Hospital
Hours of work:
Part time hours, flexible, up to20 hours per week
Key Relationships:
UTC GPs, UTC Department, UTC Management
Greenwich Health
Greenwich Health is committed to providing quality of care to our patients whilst building resilience for General Practice and delivering services and programmes of work to deliver care at scale to the Greenwich Population. The post holder will be required to provide support to GPs by transporting them to and from patients for out of hour care.
Job Summary
Assist the Driver Team Leader/Lead Driver in executing the efficient and timely transportation of Urgent Treatment Centre (UTC) services, facilitating the transportation of GPs to deliver patient care. This role supports operational teams through administrative functions.
Main Duties:
- Maintain comprehensive knowledge of the fleet's vehicles to operate any vehicle as needed.
- Assist in conducting vehicle checks during shifts to ensure the safety of GPs, oneself, and the public.
- Adhere to the driver's rota and shift schedules in compliance with working time regulations.
- Provide support to colleagues to minimize lone working, prioritizing personal and collective safety.
- Ensure the secure handling of drugs and clinical equipment during shift turnover, recording usage appropriately.
- Complete timesheets, vehicle log sheets, and logbooks, reporting any discrepancies to the Lead Driver.
- Assist in monitoring daily transport performance, reporting findings to the lead driver.
- Maintain the cleanliness, security, and routine maintenance of vehicles and equipment during shifts.
- Report and address any necessary repairs for vehicles and equipment, guaranteeing their fitness for use.
- Support the induction and guidance of new employees to familiarize them with business operations and the geographical area.
- Participate in license checks, driver assessments, and mandatory driver training.
- Foster positive communication among drivers, GPs, UTC colleagues, and external partners.
- Engage actively in team and departmental meetings.
- Supporting GPs where needed with Chaperoning
- Supporting GPs if they need any help/support
- Undertake regular stock checks for drugs and any other equipment
- Operating all in car communications and patient management system equipment to support accurate record keeping
- Plan the most efficient routes for and between home visits
- To assist with basic administrative duties and using Microsoft outlook to read/respond to emails
- Directing calls to appropriate extensions, dealing with telephone enquiries and recording messages when required
- We appreciate professional attire suitable for a business environment
Confidentiality
- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
- In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential
- Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data
Health & Safety
The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy, to include:
- Using personal security systems within the workplace according to Practice guidelines
- Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
- Making effective use of training to update knowledge and skills
- Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards.
- Reporting potential risks identified
Equality & Diversity
- Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation
- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
- Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
- Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation
- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
- Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
Personal/Professional Development
- Post will work toward GP Assistant Certification
- Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
- Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work
- Attend all relevant annual updates
- Inform the lead GP of any concerns regarding GPA role and any professional development needed
- Be aware of own professional boundaries and what to do when you have reached them
Quality
The post-holder will strive to maintain quality within the Practice, and will:
- Alert other team members to issues of quality and risk
- Work to practice protocols
- Assess own performance and take accountability for own actions, either directly or under supervision
- Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
- Work effectively with individuals in other agencies to meet patients needs
- Effectively manage own time, workload and resources
Communication
The post-holder should recognise the importance of effective communication within the team and will strive to:
- Communicate effectively with other team members
- Be familiar in all mediums of communications such as email, tasks, telephone etc
- Communicate effectively with patients and carers
- Recognise peoples needs for alternative methods of communication and respond accordingly
- Communicate effectively to outside agencies
- Communicate clearly with their lead GP
Contribution to the Implementation of Services
The post-holder will:
- Apply Practice policies, standards and guidance
- Discuss with other members of the team how the policies, standards and guidelines will affect own work
- Participate in audit where appropriate
Person Specification
Education and Qualifications
No formal qualifications are required
Knowledge, Training and Experience
Essential
Must be over 25 years (Under insurance policy)
Valid Full UK driving licence with a clean driving record to provide driving licence on annual basis for a DVLA check
Must be computer literate with a knowledge of Microsoft Office including including Word, Excel and Outlook
Desirable
Previous experience of working in a team
Previous experience of fleet maintenance
Postholder will work towards the GP assistant Certification
Communication Skills
Desirable
Good verbal and writing skills
Ability to communicate effectively with a wide range of stakeholders
Personal Skills
Desirable
Ability to work as part of a team and on own initiative
Professional approach to colleagues and at work
Ability to maintain confidentiality
Person Specification
Experience
Essential
- - Must be over 25 years (Under insurance policy)
- - Valid UK driving licence with a clean driving record to provide driving licence on annual basis for a DVLA check
- - Must be computer literate with a knowledge of Microsoft Office including including Word, Excel and Outlook
Desirable
- - Previous experience of working in a team
- - Previous experience of fleet maintenance
- - Postholder will work towards the GP assistant Certification
Qualifications
Essential
- No formal qualifications are required
Desirable
- No formal qualifications are required
Person Specification
Experience
Essential
- - Must be over 25 years (Under insurance policy)
- - Valid UK driving licence with a clean driving record to provide driving licence on annual basis for a DVLA check
- - Must be computer literate with a knowledge of Microsoft Office including including Word, Excel and Outlook
Desirable
- - Previous experience of working in a team
- - Previous experience of fleet maintenance
- - Postholder will work towards the GP assistant Certification
Qualifications
Essential
- No formal qualifications are required
Desirable
- No formal qualifications are required
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Greenwich Health Ltd
Address
Queen Elizabeth Hospital Nhs Trust
Stadium Road
London
SE18 4QH
United Kingdom
Employer's website
Employer details
Employer name
Greenwich Health Ltd
Address
Queen Elizabeth Hospital Nhs Trust
Stadium Road
London
SE18 4QH
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 22 hour(s) ago
Reference: A5642-26-0003
Job summary
An exciting opportunity has arisen to join our multidisciplinary team as a Primary Care Network Pharmacy Technician. Pharmacy technicians play an important role, complementing clinical pharmacists, community pharmacists and members of our Practice and PCN multidisciplinary teams.
At Hartlepool Network, we pride ourselves on teamwork, flexibility and enthusiasm and are committed to the ongoing development of our team, which includes mandatory and developmental training for all staff. Team members are encouraged to highlight any training they feel would benefit them in the achievement of their role.
Main duties of the job
The post holder will work autonomously within their professional scope, using professional judgement and accessing clinical supervision when required.
They will provide pharmaceutical technical support to the medicines optimisation team and programme, undertaking medicines reconciliation, supporting medication reviews, checking medicine administration and promoting effective use of medicines, including inhaler technique. They will support clinical pharmacists with Structured Medication Reviews and help patients get the best from their medicines.
The post holder will improve prescribing quality, safety and cost-effectiveness by supporting agreed medication switches in line with approved protocols, improving repeat prescribing, promoting repeat dispensing and online ordering, reducing clinical risk and minimising medicines waste.
They will undertake clinical audits across the PCN, analyse findings and provide reports to GP practices to highlight progress, identify improvements and support appropriate actions.
The role includes patient-facing work to promote safe and effective medicines use, with referral to clinical colleagues when required. The post holder will support public health and social care needs through lifestyle advice, signposting and addressing local health inequalities.
Overall, the role contributes to safer, effective and cost-effective medicines use, improved prescribing and better patient outcomes across the PCN.
About us
Hartlepool Network PCN is a collaborative partnership of five established practices: West Quay Medical Practice, West View Millennium Surgery, Seaton Surgery, Gladstone House Surgery and Hart Medical Practice. Together, we serve a diverse population of approximately 35,000 patients across the Hartlepool locality.
We are a friendly, supportive and forward-thinking organisation, committed to delivering high-quality, person-centred care.
Our Clinical Director and wider teams of Nurse Practitioners, Practice Nurses and administrators, along with our Additional Reimbursable Role (ARRS) staff of Social Prescribers, Care Co-ordinators, First Contact Physio, Mental Health team and our Pharmacist and Pharmacy technicians team work in harmony to deliver outstanding medical services to our patient population.
Details
Date posted
24 September 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
A5642-26-0003
Job locations
Doctors Surgery
Station Lane
Hartlepool
Cleveland
TS25 1AX
United Kingdom
Job description
Job responsibilities
Job Scope
Clinical Pharmacy in General Practice is part of an exciting programme of transformation to develop a new model of care which addresses our ambition to deliver person-centred, coordinated care across the district. The Clinical Pharmacy in General Practice model is supported by the direction of national policy including the Five Year Forward View and GP Forward View where there is a need to better utilise the role of pharmacy within primary care to pro-actively help patients stay safe and well and out of hospital as well as helping to reduce the demands on general practice.
Pharmacy technicians play an important role, complementing clinical pharmacists, community pharmacists and other members of the PCN multi- disciplinary team. The post holder is a Pharmacy Technician who acts autonomously within their professional boundaries, with appropriate clinical supervision and support where required. The post holder will provide expert pharmaceutical technical support to support medicines optimisation work programme. They will carry out medicines optimisation tasks, including effective medicine administration (e.g. checking inhaler technique), supporting medication reviews and medicines reconciliation, using their professional judgement and working autonomously within their scope of practice, with access to clinical supervision as required.
The purpose of the role is to lead improvements to maximise safe, cost-effective best practice in prescribing to improve the quality of patient care. The post holder will undertake clinical audits across the Primary Care Network (PCN), analyse and evaluate the findings, and share reports with GP practices to highlight progress, identify areas for improvement, and support the implementation of appropriate actions. The post holder will help patients to get the best from their medicines by switching medications to agreed and approved protocols, improving repeat prescribing processes in General Practice, including promotion of repeat dispensing and online ordering, minimising clinical risk and aiming to reduce wasted medicines.
In addition, the post holder will be responsible for encouraging the development of better understanding of the principles of medicines optimisation throughout the practice teams and promoting good practice in line with therapeutic developments. This will involve assisting the PCN in achieving national requirements, NICE implementation and utilisation of medicines optimisation initiatives.
Key duties and responsibilities
Clinical
Undertake patient facing and patient supporting roles to ensure effective medicines use, through shared decision-making conversations with patients.
Carry out medicines optimisation tasks including effective medicine administration (e.g. checking inhaler technique), supporting medication reviews and medicines reconciliation, acting autonomously within professional boundaries with appropriate clinical supervision and support where required.
Utilise consultation skills to work in partnership with patients to ensure they use their medicines effectively.
Undertake clinical audits across the Primary Care Network (PCN), analyse and evaluate the findings, and share reports with GP practices
As determined by the PCN, support medication reviews and medicines reconciliation for new care home patients and synchronising medicines for patient transfers between care settings, linking with local community pharmacies
Support the Clinical Pharmacist in Structured Medication Reviews (SMR)
Provide expertise to address both the public health and social care needs of patients, including lifestyle advice, service information, and help in tackling local health inequalities.
Manage shared care protocols and liaise with Clinical Pharmacists for more complex patients.
Support initiatives for antimicrobial stewardship to reduce inappropriate antibiotic prescribing locally.
Technical and Administrative
Support the PCN multi-disciplinary team to ensure efficient medicines optimisation processes are being followed.
Implement efficient ordering and return processes and reducing medication wastage.
Provide training and support on the legal, safe and secure handling of medicines, including the implementation of the Electronic Prescription Service (EPS).
Promotion of Electronic Repeat Dispensing (eRD) and online ordering
Develop relationships with other pharmacy professionals and members of the multi-disciplinary team to support integration across health and social care including primary care, community pharmacy, secondary care and mental health.
Support practice reception teams in streaming general prescription requests, so as to allow GPs and clinical pharmacists to review the more clinically complex requests.
Support the implementation of national prescribing policies and guidance within GP practices, care homes and other primary care settings.
Support the PCN to deliver on QIPP agenda, QOF and locally commissioned enhanced services
Supporting quality improvement measures and contributing to the Quality and Outcomes Framework and enhanced services;
Support the PCN in reviewing and developing practice policies for CQC requirements.
Undertake monitoring searches including CQC performance and safety searches in line with the needs of the practices or PCN
Undertake duties as per agreed job plan.
General
The Post Holder will:
Develop a culture that promotes equality and values diversity. The postholder must be aware of and committed to the Equality and Diversity policies of the appointing GP Practice and PCN and comply with all the requirements of these policies and actively promote Equality and Diversity issues relevant to the post.
Ensure the principles of openness, transparency and candour are observed and upheld in all working practices.
The post holder will have, or acquire through training provided by the organisation, the appropriate level of safeguarding and knowledge, skills and practice required for the post
and be aware of and comply with the organisations safeguarding protection policies and procedures.
Ensure that any infection prevention and control issues are reported to the line manager/Infection Prevention and Control
Equality & Diversity
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
Behaving in a manner which is welcoming to and of the individual, is non- judgmental and respects their circumstances, feelings priorities and rights.
Personal/Professional Development
The post-holder will participate in any training programme implemented by the practice as part of this employment, with such training to include:
Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work
Quality
The post-holder will strive to maintain quality within the practice, and will:
Alert other team members to issues of quality and risk
Assess own performance and take accountability for own actions, either directly or under supervision
Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
Work effectively with individuals in other agencies to meet patients needs
Effectively manage own time, workload and resources
Supervision
The postholder will have access to appropriate clinical supervision and an appropriate named individual in the PCN to provide general advice and support on a day to day basis.
Job Description Agreement
This job description is intended to provide an outline of the key tasks and responsibilities only. There may be other duties required of the post-holder commensurate with the position. This description will be open to regular review and may be amended to take into account development within the PCN/Practice. All members of staff should be prepared to take on additional duties or relinquish existing duties in order to maintain the efficient running of the PCN/Practice.
Job description
Job responsibilities
Job Scope
Clinical Pharmacy in General Practice is part of an exciting programme of transformation to develop a new model of care which addresses our ambition to deliver person-centred, coordinated care across the district. The Clinical Pharmacy in General Practice model is supported by the direction of national policy including the Five Year Forward View and GP Forward View where there is a need to better utilise the role of pharmacy within primary care to pro-actively help patients stay safe and well and out of hospital as well as helping to reduce the demands on general practice.
Pharmacy technicians play an important role, complementing clinical pharmacists, community pharmacists and other members of the PCN multi- disciplinary team. The post holder is a Pharmacy Technician who acts autonomously within their professional boundaries, with appropriate clinical supervision and support where required. The post holder will provide expert pharmaceutical technical support to support medicines optimisation work programme. They will carry out medicines optimisation tasks, including effective medicine administration (e.g. checking inhaler technique), supporting medication reviews and medicines reconciliation, using their professional judgement and working autonomously within their scope of practice, with access to clinical supervision as required.
The purpose of the role is to lead improvements to maximise safe, cost-effective best practice in prescribing to improve the quality of patient care. The post holder will undertake clinical audits across the Primary Care Network (PCN), analyse and evaluate the findings, and share reports with GP practices to highlight progress, identify areas for improvement, and support the implementation of appropriate actions. The post holder will help patients to get the best from their medicines by switching medications to agreed and approved protocols, improving repeat prescribing processes in General Practice, including promotion of repeat dispensing and online ordering, minimising clinical risk and aiming to reduce wasted medicines.
In addition, the post holder will be responsible for encouraging the development of better understanding of the principles of medicines optimisation throughout the practice teams and promoting good practice in line with therapeutic developments. This will involve assisting the PCN in achieving national requirements, NICE implementation and utilisation of medicines optimisation initiatives.
Key duties and responsibilities
Clinical
Undertake patient facing and patient supporting roles to ensure effective medicines use, through shared decision-making conversations with patients.
Carry out medicines optimisation tasks including effective medicine administration (e.g. checking inhaler technique), supporting medication reviews and medicines reconciliation, acting autonomously within professional boundaries with appropriate clinical supervision and support where required.
Utilise consultation skills to work in partnership with patients to ensure they use their medicines effectively.
Undertake clinical audits across the Primary Care Network (PCN), analyse and evaluate the findings, and share reports with GP practices
As determined by the PCN, support medication reviews and medicines reconciliation for new care home patients and synchronising medicines for patient transfers between care settings, linking with local community pharmacies
Support the Clinical Pharmacist in Structured Medication Reviews (SMR)
Provide expertise to address both the public health and social care needs of patients, including lifestyle advice, service information, and help in tackling local health inequalities.
Manage shared care protocols and liaise with Clinical Pharmacists for more complex patients.
Support initiatives for antimicrobial stewardship to reduce inappropriate antibiotic prescribing locally.
Technical and Administrative
Support the PCN multi-disciplinary team to ensure efficient medicines optimisation processes are being followed.
Implement efficient ordering and return processes and reducing medication wastage.
Provide training and support on the legal, safe and secure handling of medicines, including the implementation of the Electronic Prescription Service (EPS).
Promotion of Electronic Repeat Dispensing (eRD) and online ordering
Develop relationships with other pharmacy professionals and members of the multi-disciplinary team to support integration across health and social care including primary care, community pharmacy, secondary care and mental health.
Support practice reception teams in streaming general prescription requests, so as to allow GPs and clinical pharmacists to review the more clinically complex requests.
Support the implementation of national prescribing policies and guidance within GP practices, care homes and other primary care settings.
Support the PCN to deliver on QIPP agenda, QOF and locally commissioned enhanced services
Supporting quality improvement measures and contributing to the Quality and Outcomes Framework and enhanced services;
Support the PCN in reviewing and developing practice policies for CQC requirements.
Undertake monitoring searches including CQC performance and safety searches in line with the needs of the practices or PCN
Undertake duties as per agreed job plan.
General
The Post Holder will:
Develop a culture that promotes equality and values diversity. The postholder must be aware of and committed to the Equality and Diversity policies of the appointing GP Practice and PCN and comply with all the requirements of these policies and actively promote Equality and Diversity issues relevant to the post.
Ensure the principles of openness, transparency and candour are observed and upheld in all working practices.
The post holder will have, or acquire through training provided by the organisation, the appropriate level of safeguarding and knowledge, skills and practice required for the post
and be aware of and comply with the organisations safeguarding protection policies and procedures.
Ensure that any infection prevention and control issues are reported to the line manager/Infection Prevention and Control
Equality & Diversity
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
Behaving in a manner which is welcoming to and of the individual, is non- judgmental and respects their circumstances, feelings priorities and rights.
Personal/Professional Development
The post-holder will participate in any training programme implemented by the practice as part of this employment, with such training to include:
Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work
Quality
The post-holder will strive to maintain quality within the practice, and will:
Alert other team members to issues of quality and risk
Assess own performance and take accountability for own actions, either directly or under supervision
Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
Work effectively with individuals in other agencies to meet patients needs
Effectively manage own time, workload and resources
Supervision
The postholder will have access to appropriate clinical supervision and an appropriate named individual in the PCN to provide general advice and support on a day to day basis.
Job Description Agreement
This job description is intended to provide an outline of the key tasks and responsibilities only. There may be other duties required of the post-holder commensurate with the position. This description will be open to regular review and may be amended to take into account development within the PCN/Practice. All members of staff should be prepared to take on additional duties or relinquish existing duties in order to maintain the efficient running of the PCN/Practice.
Person Specification
Qualifications
Essential
- Evidence of continued professional development (CPD).
- Experience of working as a qualified, registered pharmacy technician in primary care, community or hospital pharmacy
- Professional registration with GPhC.
- Meets the specific qualification and training requirements as specified by the GPhC criteria to register as a Pharmacy Technician; enrolled in, undertaking or qualified from, an approved training pathway. For example, the Primary Care Pharmacy Educational Pathway (PCPEP) or Medicines Optimisation in Care Homes (MOCH).
- BTEC/NVQ level 3 or equivalent in pharmaceutical sciences
- Works effectively independently and as a member of a team.
- Self-motivated and proactive.
- Continued commitment to improve skills and ability in new areas of work.
- Able to undertake the demands of the post with reasonable adjustments if required.
- Independently mobile to be able to work across several sites and travel to meet with stakeholders.
- Adaptability, flexibility and ability to cope with uncertainty and change.
- Demonstrate ability to work in a busy environment; ability to deal with both urgent and important tasks and to prioritise effectively whilst also supporting others.
- Excellent time keeping and prioritisation skills
- Computer literate with an ability to use the required GP clinical systems (desirable) and Microsoft office packages (essential).
- Able to analyse and interpret prescribing data.
- Has attention to detail, able to work accurately, identifying errors quickly and easily able to effectively manage allocated resources.
- Excellent communication skills, verbal and written, with the ability to adjust communication style and content to suit the audience.
- An excellent understanding of data protection and confidentiality issues
Desirable
- Demonstrate ability to influence and persuade partners and stakeholders of the respective merits of different options, innovations, new opportunities and challenges.
- Flexible approach to meet service needs and ensure a stakeholder focused response.
- Understand the aims of current healthcare policy within the PCN.
Person Specification
Qualifications
Essential
- Evidence of continued professional development (CPD).
- Experience of working as a qualified, registered pharmacy technician in primary care, community or hospital pharmacy
- Professional registration with GPhC.
- Meets the specific qualification and training requirements as specified by the GPhC criteria to register as a Pharmacy Technician; enrolled in, undertaking or qualified from, an approved training pathway. For example, the Primary Care Pharmacy Educational Pathway (PCPEP) or Medicines Optimisation in Care Homes (MOCH).
- BTEC/NVQ level 3 or equivalent in pharmaceutical sciences
- Works effectively independently and as a member of a team.
- Self-motivated and proactive.
- Continued commitment to improve skills and ability in new areas of work.
- Able to undertake the demands of the post with reasonable adjustments if required.
- Independently mobile to be able to work across several sites and travel to meet with stakeholders.
- Adaptability, flexibility and ability to cope with uncertainty and change.
- Demonstrate ability to work in a busy environment; ability to deal with both urgent and important tasks and to prioritise effectively whilst also supporting others.
- Excellent time keeping and prioritisation skills
- Computer literate with an ability to use the required GP clinical systems (desirable) and Microsoft office packages (essential).
- Able to analyse and interpret prescribing data.
- Has attention to detail, able to work accurately, identifying errors quickly and easily able to effectively manage allocated resources.
- Excellent communication skills, verbal and written, with the ability to adjust communication style and content to suit the audience.
- An excellent understanding of data protection and confidentiality issues
Desirable
- Demonstrate ability to influence and persuade partners and stakeholders of the respective merits of different options, innovations, new opportunities and challenges.
- Flexible approach to meet service needs and ensure a stakeholder focused response.
- Understand the aims of current healthcare policy within the PCN.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Hartlepool Network
Address
Doctors Surgery
Station Lane
Hartlepool
Cleveland
TS25 1AX
United Kingdom
Employer's website
Employer details
Employer name
Hartlepool Network
Address
Doctors Surgery
Station Lane
Hartlepool
Cleveland
TS25 1AX
United Kingdom
Employer's website
Apply Now
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Posted 22 hour(s) ago
Reference: A4773-26-0007
Job summary
The Practice Manager is a key member of the team and expected to demonstrate senior management and leadership qualities. The successful candidate will have the ability to identify and implement the practices objectives using a combination of personal involvement, motivation of other staff and delegation when appropriate.
The post is tasked with assessing organisational performance, developing achievable goals and implementing processes that improve organisational effectiveness and efficiency, ensuring statutory and other legal requirements are met.
Main duties of the job
With a hands-on approach, candidates must be conscientious, provide solid leadership and have a sound knowledge of strategic business management, finance, planning and HR.
The successful candidate will have responsibility for organisational leadership, service improvement and delivery of key targets across all clinical and administrative areas within the practice.
Working alongside the partners, you will be supported by an excellent administrative and clinical team and have overall responsibility for the day-to-day smooth running of this patient centric practice.
You will have the vision, willingness and drive to adapt to NHS targets and its developing changes, within a profitable and efficient working environment.
Previous Primary Care management experience, excellent communication, team-working skills, proven senior leadership experience, a high-level IT literacy and analytical skill are essential requirements for this post.
About us
This highly respected 3 partner, GMS (General Medical Services) dispensing, teaching and training practice has a growing list size of c. 12,100.
There is an empathetic management style and strong team ethos within the Practice which is described as supportive, caring and kind, and it is very important to the partners that this is maintained and developed. The Partners have an open approach and will go the extra mile to ensure the practice is a very comfortable place to work, with a warm atmosphere and good team of loyal and friendly staff. There is a focus on staff well-being and trainees often request and are welcome back to the practice once qualified. The Practice also believes in investment for development and training for its staff.
Details
Date posted
24 September 2026
Pay scheme
Other
Salary
£25.64 to £30.76 an hour
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
A4773-26-0007
Job locations
14 Boulton Lane
Alvaston
Derby
Derbyshire
DE24 0GE
United Kingdom
Job description
Job responsibilities
Key responsibilities
1. Operational Management & Strategic Planning
Provide overall day-to-day operational leadership of the practice.
Work with the GP Partners to develop and implement the practices strategic objectives and business plans.
Translate strategic priorities into clear operational plans, measurable objectives and deliverable actions.
Ensure the practice operates efficiently, effectively and in accordance with agreed policies and procedures.
Monitor practice performance against key operational, contractual, clinical and financial targets.
Identify opportunities to improve productivity, capacity, access and service delivery.
Lead service redesign and continuous improvement initiatives in response to changing NHS requirements and patient needs.
Develop business continuity and operational resilience plans.
Ensure effective systems are in place for managing premises, facilities, equipment, IT and practice infrastructure.
2. Clinical & Non-Clinical Workforce Management
Provide effective workforce leadership across the full practice team, including:
GPs and GP Partners.
Salaried and locum GPs.
Advanced Nurse Practitioners (ANPs).
Paramedics and other allied clinical professionals.
Nurses, healthcare assistants and other clinical staff.
Reception, administration, secretarial and care navigation teams.
Management and support staff.
Responsibilities include:
Workforce planning and capacity management.
Effective deployment of staff according to service requirements.
Monitoring staffing levels, skill mix, workload and productivity.
Supporting clinical and operational teams to work collaboratively.
Ensuring appropriate role clarity, accountability and reporting structures.
Identifying future workforce requirements and succession planning needs.
3. HR, Employee Relations & Performance Management
Provide leadership for all HR and people-management processes.
Ensure employment practices comply with current employment legislation and NHS requirements.
Manage recruitment, contracts, probation, appraisals, absence, capability and disciplinary processes.
Handle employee relations matters fairly, consistently and confidentially.
Manage performance concerns and implement appropriate improvement or support plans.
Promote a positive culture of accountability, teamwork, inclusion and professional development.
Monitor sickness absence, staff turnover and workforce trends.
Support managers and clinical leads in dealing with complex people-management issues.
Ensure appropriate employment records and HR documentation are maintained.
4. NHS, Regulatory, Governance & ComplianceEnsure the practice complies with relevant NHS contractual, statutory and regulatory requirements.
Maintain effective governance arrangements across the organisation.
Ensure compliance with relevant CQC requirements and standards.
Maintain appropriate policies, procedures, protocols and standard operating procedures.
Ensure compliance with information governance, confidentiality, data protection and records-management requirements.
Support clinical governance and quality-improvement activity in partnership with clinical leads.
Ensure appropriate safeguarding arrangements are maintained.
Monitor compliance with mandatory training, professional registration and required staff checks.
Maintain an effective audit and reporting framework.
Keep the practice informed of changes to NHS policy, contractual requirements and regulatory expectations.
Risk Management
As SIRO (Senior Information Risk Officer), overall responsibility for all aspects of Information Risk for the practice
- Monitoring relevant legal, statutory, and contractual requirements and their implications for the practice, including the consequences of non-compliance.
- Monitoring of work areas and practices to ensure they are safe and free from hazard and that they conform to health and safety legislation.
Ensure that the practices IT resources are maintained to protect the integrity of patients records and compliance with the Data Protection Act.
Ensure that effective safeguards are in place to prevent any type of fraud.
- Compliance with professional and legal requirements and guidelines.
- Delivery of appropriate education and training in health and safety.
- Ensure the practice complies fully with all GDPR regulations.
5. Budget Management & P&L Oversight
Take overall responsibility for the practices financial and budgetary management.
Work with GP Partners and the practices accountant/financial advisers to maintain financial sustainability.
Prepare and monitor annual budgets and cash-flow requirements.
Monitor income, expenditure, staffing costs and operational costs.
Maintain appropriate oversight of the practice Profit & Loss position.
Identify financial risks, cost pressures and opportunities for efficiency.
Ensure appropriate financial controls and authorisation processes are maintained.
Monitor contractual income and ensure appropriate claims and payments are processed.
Provide regular financial reports and management information to the GP Partners.
Support investment and business-case decisions through financial analysis.
6. Recruitment, Induction & Staff Development
Lead effective recruitment and selection processes across the practice.
Develop accurate job descriptions, person specifications and role expectations.
Ensure appropriate pre-employment checks are completed.
Deliver structured induction programmes for new employees.
Ensure new staff understand practice policies, procedures, governance arrangements and expectations.
Maintain a comprehensive mandatory training programme.
Coordinate annual appraisals and personal development planning.
Identify training and development needs across the workforce.
Encourage career development, leadership development and succession planning.
Support a culture of continuous learning and professional improvement.
7. Multidisciplinary Team Leadership
Promote effective collaboration across the practices multidisciplinary workforce.
Facilitate effective communication between clinical and non-clinical teams.
Work closely with GPs, ANPs, paramedics, nurses, pharmacists, healthcare professionals, reception teams, administrators and other members of the wider primary care workforce.
Ensure teams understand shared objectives, responsibilities and performance expectations.
Support multidisciplinary meetings and effective information sharing.
Resolve operational barriers between different professional groups.
Promote a culture of mutual respect, teamwork and shared accountability.
Work collaboratively with the Primary Care Network and wider community, health and social care partners where appropriate.
8. Supplier Management & Procurement
Manage key supplier and contractor relationships.
Ensure procurement represents value for money and meets practice requirements.
Negotiate contracts, pricing and service-level agreements where appropriate.
Monitor supplier performance and resolve service issues.
Maintain appropriate procurement and purchasing controls.
Ensure equipment, clinical supplies, stationery, IT services and other operational requirements are appropriately sourced.
Review contracts regularly and identify opportunities for savings and improved service quality.
Ensure appropriate due diligence and compliance requirements are considered when appointing suppliers.
Job description
Job responsibilities
Key responsibilities
1. Operational Management & Strategic Planning
Provide overall day-to-day operational leadership of the practice.
Work with the GP Partners to develop and implement the practices strategic objectives and business plans.
Translate strategic priorities into clear operational plans, measurable objectives and deliverable actions.
Ensure the practice operates efficiently, effectively and in accordance with agreed policies and procedures.
Monitor practice performance against key operational, contractual, clinical and financial targets.
Identify opportunities to improve productivity, capacity, access and service delivery.
Lead service redesign and continuous improvement initiatives in response to changing NHS requirements and patient needs.
Develop business continuity and operational resilience plans.
Ensure effective systems are in place for managing premises, facilities, equipment, IT and practice infrastructure.
2. Clinical & Non-Clinical Workforce Management
Provide effective workforce leadership across the full practice team, including:
GPs and GP Partners.
Salaried and locum GPs.
Advanced Nurse Practitioners (ANPs).
Paramedics and other allied clinical professionals.
Nurses, healthcare assistants and other clinical staff.
Reception, administration, secretarial and care navigation teams.
Management and support staff.
Responsibilities include:
Workforce planning and capacity management.
Effective deployment of staff according to service requirements.
Monitoring staffing levels, skill mix, workload and productivity.
Supporting clinical and operational teams to work collaboratively.
Ensuring appropriate role clarity, accountability and reporting structures.
Identifying future workforce requirements and succession planning needs.
3. HR, Employee Relations & Performance Management
Provide leadership for all HR and people-management processes.
Ensure employment practices comply with current employment legislation and NHS requirements.
Manage recruitment, contracts, probation, appraisals, absence, capability and disciplinary processes.
Handle employee relations matters fairly, consistently and confidentially.
Manage performance concerns and implement appropriate improvement or support plans.
Promote a positive culture of accountability, teamwork, inclusion and professional development.
Monitor sickness absence, staff turnover and workforce trends.
Support managers and clinical leads in dealing with complex people-management issues.
Ensure appropriate employment records and HR documentation are maintained.
4. NHS, Regulatory, Governance & ComplianceEnsure the practice complies with relevant NHS contractual, statutory and regulatory requirements.
Maintain effective governance arrangements across the organisation.
Ensure compliance with relevant CQC requirements and standards.
Maintain appropriate policies, procedures, protocols and standard operating procedures.
Ensure compliance with information governance, confidentiality, data protection and records-management requirements.
Support clinical governance and quality-improvement activity in partnership with clinical leads.
Ensure appropriate safeguarding arrangements are maintained.
Monitor compliance with mandatory training, professional registration and required staff checks.
Maintain an effective audit and reporting framework.
Keep the practice informed of changes to NHS policy, contractual requirements and regulatory expectations.
Risk Management
As SIRO (Senior Information Risk Officer), overall responsibility for all aspects of Information Risk for the practice
- Monitoring relevant legal, statutory, and contractual requirements and their implications for the practice, including the consequences of non-compliance.
- Monitoring of work areas and practices to ensure they are safe and free from hazard and that they conform to health and safety legislation.
Ensure that the practices IT resources are maintained to protect the integrity of patients records and compliance with the Data Protection Act.
Ensure that effective safeguards are in place to prevent any type of fraud.
- Compliance with professional and legal requirements and guidelines.
- Delivery of appropriate education and training in health and safety.
- Ensure the practice complies fully with all GDPR regulations.
5. Budget Management & P&L Oversight
Take overall responsibility for the practices financial and budgetary management.
Work with GP Partners and the practices accountant/financial advisers to maintain financial sustainability.
Prepare and monitor annual budgets and cash-flow requirements.
Monitor income, expenditure, staffing costs and operational costs.
Maintain appropriate oversight of the practice Profit & Loss position.
Identify financial risks, cost pressures and opportunities for efficiency.
Ensure appropriate financial controls and authorisation processes are maintained.
Monitor contractual income and ensure appropriate claims and payments are processed.
Provide regular financial reports and management information to the GP Partners.
Support investment and business-case decisions through financial analysis.
6. Recruitment, Induction & Staff Development
Lead effective recruitment and selection processes across the practice.
Develop accurate job descriptions, person specifications and role expectations.
Ensure appropriate pre-employment checks are completed.
Deliver structured induction programmes for new employees.
Ensure new staff understand practice policies, procedures, governance arrangements and expectations.
Maintain a comprehensive mandatory training programme.
Coordinate annual appraisals and personal development planning.
Identify training and development needs across the workforce.
Encourage career development, leadership development and succession planning.
Support a culture of continuous learning and professional improvement.
7. Multidisciplinary Team Leadership
Promote effective collaboration across the practices multidisciplinary workforce.
Facilitate effective communication between clinical and non-clinical teams.
Work closely with GPs, ANPs, paramedics, nurses, pharmacists, healthcare professionals, reception teams, administrators and other members of the wider primary care workforce.
Ensure teams understand shared objectives, responsibilities and performance expectations.
Support multidisciplinary meetings and effective information sharing.
Resolve operational barriers between different professional groups.
Promote a culture of mutual respect, teamwork and shared accountability.
Work collaboratively with the Primary Care Network and wider community, health and social care partners where appropriate.
8. Supplier Management & Procurement
Manage key supplier and contractor relationships.
Ensure procurement represents value for money and meets practice requirements.
Negotiate contracts, pricing and service-level agreements where appropriate.
Monitor supplier performance and resolve service issues.
Maintain appropriate procurement and purchasing controls.
Ensure equipment, clinical supplies, stationery, IT services and other operational requirements are appropriately sourced.
Review contracts regularly and identify opportunities for savings and improved service quality.
Ensure appropriate due diligence and compliance requirements are considered when appointing suppliers.
Person Specification
Qualifications
Essential
- Evidence of a sound education to degree level or equivalent
- Evidence of a commitment to continuing professional development
Desirable
- Relevant Business, Finance or Leadership/Management qualification
- Member of a relevant professional body
Experience
Essential
- 5 years experience of successfully leading and managing teams
- HR, Employment Law, and safe recruitment
- Working in an IT led environment
- Financial management experience of small company accounts
- 5 years experience as a business/senior manager, with knowledge of contract management and small business accounts
- Change management and a driver of change
- Risk assessment and risk management experience
- Management experience in the NHS or in Primary care
Desirable
- Experience of strategic business planning
- Experience of working with regulatory bodies and preparing for inspections
Skills
Essential
- A solutions focused approach to problem solving
- Intelligent with a fast-learning ability
- Effective communication (oral and written) and excellent inter-personal skills
- Approachable with the ability to listen, nurture and empathise
- Delegation and empowerment of staff
- Appropriate IT skills and computer literacy
- Leadership skills, including excellent people management skills
- Strategic management skills to run a well-organised business
- Negotiating and managing conflict
- Able to manage change and cope with pressure
- Networking and facilitation
- Motivational with a growth mindset
Desirable
- Project management
- Change management
Person Specification
Qualifications
Essential
- Evidence of a sound education to degree level or equivalent
- Evidence of a commitment to continuing professional development
Desirable
- Relevant Business, Finance or Leadership/Management qualification
- Member of a relevant professional body
Experience
Essential
- 5 years experience of successfully leading and managing teams
- HR, Employment Law, and safe recruitment
- Working in an IT led environment
- Financial management experience of small company accounts
- 5 years experience as a business/senior manager, with knowledge of contract management and small business accounts
- Change management and a driver of change
- Risk assessment and risk management experience
- Management experience in the NHS or in Primary care
Desirable
- Experience of strategic business planning
- Experience of working with regulatory bodies and preparing for inspections
Skills
Essential
- A solutions focused approach to problem solving
- Intelligent with a fast-learning ability
- Effective communication (oral and written) and excellent inter-personal skills
- Approachable with the ability to listen, nurture and empathise
- Delegation and empowerment of staff
- Appropriate IT skills and computer literacy
- Leadership skills, including excellent people management skills
- Strategic management skills to run a well-organised business
- Negotiating and managing conflict
- Able to manage change and cope with pressure
- Networking and facilitation
- Motivational with a growth mindset
Desirable
- Project management
- Change management
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Alvaston Medical Centre
Address
14 Boulton Lane
Alvaston
Derby
Derbyshire
DE24 0GE
United Kingdom
Employer's website
https://www.alvastonmedicalcentre.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Alvaston Medical Centre
Address
14 Boulton Lane
Alvaston
Derby
Derbyshire
DE24 0GE
United Kingdom
Employer's website
https://www.alvastonmedicalcentre.nhs.uk/ (Opens in a new tab)
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Business Support Administrator
North East & North Cumbria ICB View all jobs
Posted 22 hour(s) ago
Reference: 134-8309525KD
Job summary
Are you passionate about health and social care and looking for a flexible role with room to grow? Join our dedicated team at NENC ICB and help make a real difference in our communities.
We are looking for enthusiastic and motivated people with and administrative background to support our All Age Continuing Care Service. These roles are key to delivering our statutory responsibilities for NHS Continuing Healthcare (CHC) and Funded Nursing Care (FNC).
We welcome applications from candidates seeking flexible working arrangements, including part-time hours and job share opportunities. Depending on the outcome of the recruitment process and the preferred working patterns of successful candidates, more than one appointment may be made. Please indicate your preferred working hours within your application.
Please note this post is only accepting applications from current staff of North East and North Cumbria Integrated Care Board and staff members of North of England Commissioning Support (NECS)
Main duties of the job
What You'll Do:
Provide line management to our Business Support Assistants
Provide administrative support for CHC/FNC referrals and processes
Communicate with patients, families, and external partners (by phone and face-to-face)
Handle enquiries and direct them appropriately
Maintain accurate records and provide cross-cover across admin functions as needed
About us
Our Integrated Care Board (ICB) is the largest in the country.
The ICB is responsible for ensuring that high quality and safe health services are accessible to all of our communities. It has a wide range of functions, including; promoting integration of health and care services, improving peoples health and well-being, reducing health inequalities.
With a £6.6 billion budget and a workforce of 170,000 people across the North East and North Cumbria. As well as strategic functions, ICB staff also work at place level with local health and wellbeing boards in each of our 14 local authority areas. These teams also work alongside our 67 primary care networks which are groups of local GP practices, social care teams and other community- based area providers.
The ICB works with our Provider Collaborative too, this includes the 11 NHS Foundation Trusts in the region, to deliver our shared priorities.
Details
Date posted
24 September 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£28,392 to £31,157 a year Pro rata, per annum
Contract
Permanent
Working pattern
Full-time, Part-time, Job share, Flexible working
Reference number
134-8309525KD
Job locations
Pemberton House
Colima Avenue
Sunderland
SR5 3XB
United Kingdom
Job description
Job responsibilities
What Were Looking For:
Strong communication and organisational skills
Ability to work in a busy, supportive team environment
Previous admin experience (CHC/FNC knowledge is a bonus but not essential)
Job description
Job responsibilities
What Were Looking For:
Strong communication and organisational skills
Ability to work in a busy, supportive team environment
Previous admin experience (CHC/FNC knowledge is a bonus but not essential)
Person Specification
Qualifications
Essential
- RSA/NVQ level 3 or equivalent relevant experience
- Significant business support level experience and acquired knowledge of relevant process or procedures.
- Significant experience of providing project/business level support
- Demonstrable level of experience of Microsoft Office package including Word, PowerPoint, Excel and One Note.
Desirable
- Project based software packages.
- Experience of working in a fast-paced healthcare environment.
- Oracle procurement experience
- Microsoft Project
Physical Skills
Essential
- Advanced keyboard skills.
- Ability to Independently travel as required to meet the requirements of the role.
Responsibilities
Essential
- Identify significant experience of using MS Office packages to ensure efficient and effective business support.
Desirable
- Previous experience of supervising / managing staff.
Person Specification
Qualifications
Essential
- RSA/NVQ level 3 or equivalent relevant experience
- Significant business support level experience and acquired knowledge of relevant process or procedures.
- Significant experience of providing project/business level support
- Demonstrable level of experience of Microsoft Office package including Word, PowerPoint, Excel and One Note.
Desirable
- Project based software packages.
- Experience of working in a fast-paced healthcare environment.
- Oracle procurement experience
- Microsoft Project
Physical Skills
Essential
- Advanced keyboard skills.
- Ability to Independently travel as required to meet the requirements of the role.
Responsibilities
Essential
- Identify significant experience of using MS Office packages to ensure efficient and effective business support.
Desirable
- Previous experience of supervising / managing staff.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
North East & North Cumbria ICB
Address
Pemberton House
Colima Avenue
Sunderland
SR5 3XB
United Kingdom
Employer's website
Employer details
Employer name
North East & North Cumbria ICB
Address
Pemberton House
Colima Avenue
Sunderland
SR5 3XB
United Kingdom
Employer's website
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
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Posted 22 hour(s) ago
Reference: E0062-26-0108
Job summary
PHL Group (Partnering Health Limited) is looking for an experienced Clinical Governance Manager to join our Clinical & Quality team. This is a pivotal role, providing assurance that our services are safe, compliant, and delivering high-quality care to our patients.
Reporting to the Head of Quality and Clinical Governance, you'll lead on clinical governance processes across PHL, working closely with service leadership teams on incident reporting, risk and complaints management, and quality improvement all delivered in line with our truly caring and team first values.
This is a full-time hybrid position, working 37.5 hours per week, Monday to Friday.
Main duties of the job
Key Responsibilities
Acting as a visible, approachable leader within the Clinical & Quality Team, supporting and inspiring colleagues across the organisation
Ensuring up-to-date knowledge of the clinical governance framework, including relevant legislative, regulatory and professional standards (CQC, NHS England, NICE, CAS alerts)
Producing patient safety and governance reports for services, committees and forums, escalating and actioning improvements where needed
Supporting investigations into patient safety incidents and potential litigation claims, ensuring learning is embedded and shared
Maintaining and monitoring the risk register, providing expert advice on clinical risk management
Overseeing complaints handling via Datix, ensuring timely investigation, response and learning
Researching, writing and embedding clinical and governance policies and procedures
Chairing a delegated sub-committee and supporting delivery of governance meetings across services
Supporting compliance with ISO 9001 quality management requirements
About us
Why Join Us?
PHL Group was founded in 2009 by a team of experienced General Practitioners and commercial partners, driven by a clear vision to deliver high-quality healthcare services that positively impact local communities. Led by an experienced team of clinicians and healthcare leaders with extensive expertise across urgent and primary care settings,
PHL Group operates a wide range of services across the UK and internationally, including Integrated Urgent Care, GP Practices, Custody Healthcare, ADHD services, Home Visiting, and Wait Time Support.
Supported by a well-established organisational infrastructure, robust clinical governance, and industry-leading professionals, PHL Group is committed to enabling people to remain well and receive the best possible health and social care through innovation, quality, and compassion.
At the heart of everything we do are our core values Truly Care, Team First, and Pioneering Innovationmaking PHL Group a forward-thinking organisation where people are empowered to make a real difference.
Applications
Due to the high volume of applications, only shortlisted candidates will be contacted. If your application is successful, you can expect to hear from us within 2 weeks of submission.
Please note that this advert will remain open until the position is filled. Interviews will be held throughout the advertising period, so we encourage you to apply early to avoid disappointment.
Details
Date posted
24 September 2026
Pay scheme
Other
Salary
£55,000 a year
Contract
Permanent
Working pattern
Full-time
Reference number
E0062-26-0108
Job locations
PHL Group Ltd
Onyx,
12 Little Park Farm Road
Fareham
Hampshire
PO15 5TD
United Kingdom
Job description
Job responsibilities
As a Governance Manager you will be working as part of the Clinical & Quality team and your role is very important in providing assurance that our services are compliant, safe and delivering high quality care to our patients. You will lead and be responsible for clinical governance processes within PHL and as an experienced clinical leader ensuring your leadership style is always delivered in line with our values truly caring and team first approach.
You will work closely with the services leadership teams to ensure compliance with robust governance processes such as incident reporting, risk and complaints management that assures us of the responsiveness of our services. You will promote shared learning and quality initiatives, facilitate that these are embedded and sustained demonstrating a well led organisation. You will foster close working relationships to enable supporting a positive safety culture within the organisation, working collaboratively with our healthcare professionals and relevant external organisations to proactively manage governance, quality and safety. You will provide assistance, support and advice to our people, patients, and their families within our Governance framework in partnership with relevant operational and clinical managers.
Leadership and Management
To be a visible, accessible and approachable leader within the Clinical & Quality Team in order to support, motivate and inspire. Work collaboratively with operational and clinical teams and other directorates.
Provide support to clinical staff in tackling and resolving complex problems.
Ensure effective communication with all staff within PHL ensuring governance and patient safety culture is embedded within the organisation.
Line manage the Quality & Governance Facilitators
Clinical Governance, Compliance and Assurance
Ensure up to date knowledge is maintained for all areas of the clinical governance framework, including key legislative, regulatory and professional frameworks.
Assist the Director of Nursing and Quality in reviewing and monitoring the key strategic objectives and risk profile related to quality and safety, which are aligned to PHL priorities for quality improvement.
Ensure any safety alerts and national guidance is implemented in a timely and appropriate way, ie CQC standards, NHS England policies, CAS alerts and NICE guidelines.
Provide patient safety and governance reports for each service, relevant committees and forums, collating key quality indicators to support assurance mechanisms to demonstrate compliance with key standards and to escalate and action where improvements need to be made.
Working with the Patient Safety Specialist, service managers, clinical managers & leads, support with investigations into patient safety incidents and potential litigation claims, ensuring they are appropriately investigated and responded to in accordance with PHL policy, learning is cascaded and embedded.
Support delivery of local and national patient safety frameworks by ensuring that staff involved in incidents are supported, debriefed and offered individual feedback.
Support service managers, clinical managers and clinical leads when meeting with patients and their families and any external agencies affected by adverse incidents.
Actively support and promote a transparent learning culture just culture.
Provide feedback to staff, through various methods; newsletters, presentations and one to ones.
Working with the Service Managers and Senior Management Team ensure that the Risk Management Strategy is effectively conveyed to all staff and is translated into operational practice.
Support Senior Leadership Team and Services leaders to ensure the maintaining of the risk register accurately reflects risks and is up to date.
Provide leadership and expert advice regarding clinical risk management within PHL.
Develop appropriate action plans to minimise risks, including identifying resource implications, changes in clinical practice and administrative procedures required.
Support the Audit and Compliance team in ensuring that the programme of clinical audit reflects key areas of safety and quality identified from patient safety investigations, incident trends, NICE guidance and recommendations from compliance inspections.
Support the Patient Safety Specialist in the implementation and monitoring of key safety and quality initiatives such as Safety Thermometer, safety huddles etc.
Coordinate within PHL systems for receiving, monitoring and preparing responses for compliance with national guidance and policy received from for example: NHS England, the National Institute for Clinical Excellence, HSSIB and the CQC (not an exhaustive list).
Provide advice to clinicians and managers within PHL to ensure that compliance with key legislation and other regulations affecting healthcare are understood and embedded.
Support the complaints team and services leadership team to ensure that complaints are appropriately investigated, responded to and that learning is embedded using datix for recording and monitoring
Ensure that there is aggregate analysis undertaken of patient safety, effectiveness and patient experience data e.g. incidents, complaints, clinical audit, to ensure sharing of best practice and that issues are escalated for improvement appropriately.
Work closely with the Patient Experience team to ensure continuous improvement and learning from all forms of patient feedback including direct feedback, survey feedback and friends and family offering clinical oversight
- Research, write and embed all Clinical and Governance policies and procedures across the organisation
- Chair a delegated sub committee group
- Support the delivery of all governance meetings for each service
Ensure that the quality management system conforms to the requirements of ISO 9001
Ensure that the quality processes are delivering their intended outputs
Ensure reporting on the performance of the quality management system and on opportunities for improvement, in particular to the board
Ensure that the integrity of the quality management system is maintained when changes to the quality management system are planned and implemented.
Corporate Governance
To be fully aware of and committed to all policies, procedures and initiatives relating to Information Governance this will include, but is not limited to: data quality improvements, confidentiality and information security.
Job description
Job responsibilities
As a Governance Manager you will be working as part of the Clinical & Quality team and your role is very important in providing assurance that our services are compliant, safe and delivering high quality care to our patients. You will lead and be responsible for clinical governance processes within PHL and as an experienced clinical leader ensuring your leadership style is always delivered in line with our values truly caring and team first approach.
You will work closely with the services leadership teams to ensure compliance with robust governance processes such as incident reporting, risk and complaints management that assures us of the responsiveness of our services. You will promote shared learning and quality initiatives, facilitate that these are embedded and sustained demonstrating a well led organisation. You will foster close working relationships to enable supporting a positive safety culture within the organisation, working collaboratively with our healthcare professionals and relevant external organisations to proactively manage governance, quality and safety. You will provide assistance, support and advice to our people, patients, and their families within our Governance framework in partnership with relevant operational and clinical managers.
Leadership and Management
To be a visible, accessible and approachable leader within the Clinical & Quality Team in order to support, motivate and inspire. Work collaboratively with operational and clinical teams and other directorates.
Provide support to clinical staff in tackling and resolving complex problems.
Ensure effective communication with all staff within PHL ensuring governance and patient safety culture is embedded within the organisation.
Line manage the Quality & Governance Facilitators
Clinical Governance, Compliance and Assurance
Ensure up to date knowledge is maintained for all areas of the clinical governance framework, including key legislative, regulatory and professional frameworks.
Assist the Director of Nursing and Quality in reviewing and monitoring the key strategic objectives and risk profile related to quality and safety, which are aligned to PHL priorities for quality improvement.
Ensure any safety alerts and national guidance is implemented in a timely and appropriate way, ie CQC standards, NHS England policies, CAS alerts and NICE guidelines.
Provide patient safety and governance reports for each service, relevant committees and forums, collating key quality indicators to support assurance mechanisms to demonstrate compliance with key standards and to escalate and action where improvements need to be made.
Working with the Patient Safety Specialist, service managers, clinical managers & leads, support with investigations into patient safety incidents and potential litigation claims, ensuring they are appropriately investigated and responded to in accordance with PHL policy, learning is cascaded and embedded.
Support delivery of local and national patient safety frameworks by ensuring that staff involved in incidents are supported, debriefed and offered individual feedback.
Support service managers, clinical managers and clinical leads when meeting with patients and their families and any external agencies affected by adverse incidents.
Actively support and promote a transparent learning culture just culture.
Provide feedback to staff, through various methods; newsletters, presentations and one to ones.
Working with the Service Managers and Senior Management Team ensure that the Risk Management Strategy is effectively conveyed to all staff and is translated into operational practice.
Support Senior Leadership Team and Services leaders to ensure the maintaining of the risk register accurately reflects risks and is up to date.
Provide leadership and expert advice regarding clinical risk management within PHL.
Develop appropriate action plans to minimise risks, including identifying resource implications, changes in clinical practice and administrative procedures required.
Support the Audit and Compliance team in ensuring that the programme of clinical audit reflects key areas of safety and quality identified from patient safety investigations, incident trends, NICE guidance and recommendations from compliance inspections.
Support the Patient Safety Specialist in the implementation and monitoring of key safety and quality initiatives such as Safety Thermometer, safety huddles etc.
Coordinate within PHL systems for receiving, monitoring and preparing responses for compliance with national guidance and policy received from for example: NHS England, the National Institute for Clinical Excellence, HSSIB and the CQC (not an exhaustive list).
Provide advice to clinicians and managers within PHL to ensure that compliance with key legislation and other regulations affecting healthcare are understood and embedded.
Support the complaints team and services leadership team to ensure that complaints are appropriately investigated, responded to and that learning is embedded using datix for recording and monitoring
Ensure that there is aggregate analysis undertaken of patient safety, effectiveness and patient experience data e.g. incidents, complaints, clinical audit, to ensure sharing of best practice and that issues are escalated for improvement appropriately.
Work closely with the Patient Experience team to ensure continuous improvement and learning from all forms of patient feedback including direct feedback, survey feedback and friends and family offering clinical oversight
- Research, write and embed all Clinical and Governance policies and procedures across the organisation
- Chair a delegated sub committee group
- Support the delivery of all governance meetings for each service
Ensure that the quality management system conforms to the requirements of ISO 9001
Ensure that the quality processes are delivering their intended outputs
Ensure reporting on the performance of the quality management system and on opportunities for improvement, in particular to the board
Ensure that the integrity of the quality management system is maintained when changes to the quality management system are planned and implemented.
Corporate Governance
To be fully aware of and committed to all policies, procedures and initiatives relating to Information Governance this will include, but is not limited to: data quality improvements, confidentiality and information security.
Person Specification
Experience
Essential
- Experience of working within clinical
- governance and compliance role in
- healthcare (ideally 3 years experience)
- An experienced (minimum 5 years)
- Nurse, Paramedic, Pharmacist or Allied
- Health Professional with current
- professional registration
- Experience of developing and
- implementing effective governance
- procedures and policies.
- Experience of coordinating risk
- management processes and risks
- reporting
- Experience and understanding of
- Information Governance (Data
- Protection)
- Demonstrated experience of
- developing and maintaining strong
- working relationships with senior
- managers.
- Proven track record of
- developing/implementing policies,
- procedures, and processes.
- Experience of successfully operating in
- a sensitive and confidential
- environment with diverse stakeholder
- input.
- Experience of drafting and presenting
- briefing papers for meetings,
- Significant experience of taking
- information from several sources in
- analysing and providing evidence to
- support governance, assurance and
- compliance and detailing robust recommendations to support
- improvement and development.
- Proven change management skills
- Knowledge and experience of serious
- incident investigations report writing
- and PSIRF
- Knowledge of dealing and responding
- to patient complaints
Desirable
- Educated to degree level or equivalent
- experience.
- Membership of Chartered Governance
- Institute (desirable)
- Evidence of leading and managing
- teams training to deliver work
- programmes and high performing
- teams
- Evidence of continuing professional
- development, with a particular focus on
- Clinical Governance, Compliance and
- Risk Management
Person Specification
Experience
Essential
- Experience of working within clinical
- governance and compliance role in
- healthcare (ideally 3 years experience)
- An experienced (minimum 5 years)
- Nurse, Paramedic, Pharmacist or Allied
- Health Professional with current
- professional registration
- Experience of developing and
- implementing effective governance
- procedures and policies.
- Experience of coordinating risk
- management processes and risks
- reporting
- Experience and understanding of
- Information Governance (Data
- Protection)
- Demonstrated experience of
- developing and maintaining strong
- working relationships with senior
- managers.
- Proven track record of
- developing/implementing policies,
- procedures, and processes.
- Experience of successfully operating in
- a sensitive and confidential
- environment with diverse stakeholder
- input.
- Experience of drafting and presenting
- briefing papers for meetings,
- Significant experience of taking
- information from several sources in
- analysing and providing evidence to
- support governance, assurance and
- compliance and detailing robust recommendations to support
- improvement and development.
- Proven change management skills
- Knowledge and experience of serious
- incident investigations report writing
- and PSIRF
- Knowledge of dealing and responding
- to patient complaints
Desirable
- Educated to degree level or equivalent
- experience.
- Membership of Chartered Governance
- Institute (desirable)
- Evidence of leading and managing
- teams training to deliver work
- programmes and high performing
- teams
- Evidence of continuing professional
- development, with a particular focus on
- Clinical Governance, Compliance and
- Risk Management
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Partnering Health Ltd
Address
PHL Group Ltd
Onyx,
12 Little Park Farm Road
Fareham
Hampshire
PO15 5TD
United Kingdom
Employer's website
https://www.phlgroup.co.uk/ (Opens in a new tab)
Employer details
Employer name
Partnering Health Ltd
Address
PHL Group Ltd
Onyx,
12 Little Park Farm Road
Fareham
Hampshire
PO15 5TD
United Kingdom
Employer's website
https://www.phlgroup.co.uk/ (Opens in a new tab)
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Posted 22 hour(s) ago
Reference: A0045-26-0091
Job summary
Rushcliffe PCN ARRS GP
5 sessions per week
Rushcliffe PCN is looking to recruit a forward-thinking GP to join our General Practice team in Rushcliffe.
We have a 5 session post within one of our North practices. Belvoir Health Group has three sites in Cotgrave, Bingham and Cropwell Bishop. We are a very supportive PCN & will support you to work by providing a Clinical Director as a mentor. This is a great opportunity to get to know our practices and will provide the successful candidate with experience working within general practice.
Main duties of the job
Rushcliffe PCN is a large rural PCN providing services to 140,000 patients. Our 11 eleven practices form 3 smaller localities: North, South & Central.
All our practices are rated good or outstanding with CQC & the majority are training practices.
The role is to work within Belvoir Health group as part of the practice team
About us
If you are motivated to join us and have the attributes, we seek and can make a difference then please submit a CV with a covering e-mail outlining your reasons to [email protected]
Closing date: Thursday 22nd October 2026
Details
Date posted
24 September 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Part-time
Reference number
A0045-26-0091
Job locations
Rivermead
Cotgrave
Nottingham
NG12 3UQ
United Kingdom
Job description
Job responsibilities
JOB TITLE - SALARIED GP
REPORTS TO - THE PARTNERS
HOURS OF WORK - 5 Clinical Sessions
Job Description
The post-holder will manage a caseload and deal with a wide range of health needs in a primary care setting, ensuring the highest standards of care for all registered and temporary patients. Responsibilities will reflect requirements of the NHS GP Contracts, and as such may be subject to change as services adapt.
Clinical responsibilities
In accordance with the practice timetable, as agreed, the post-holder will make him/her-self available to undertake a variety of duties including surgery to face, telephone and online consultations and queries, visiting patients at home, checking and signing repeat prescriptions and dealing with queries paperwork and correspondence in a timely fashion
Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation
Assessing the health care needs of patients with undifferentiated and undiagnosed problems
Screening patients for disease risk factors and early signs of illness
In consultation with patients and in line with current practice disease management protocols, developing care plans for health
Providing counselling and health education
Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate
Recording clear and contemporaneous consultation notes to agreed standards
Collecting data for audit purpose
Compiling and issuing computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible)
Prescribing in accordance with the practice prescribing formulary (or generically) whenever this is clinically appropriate
In general the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care.
Completion of medical reports (including NHS and private services as required)
Awareness of and compliance with all relevant practice policies/guidelines, e.g.prescribing, confidentiality, data protection, health and safety
A commitment to life-long learning and audit to ensure evidence-based best practice
Contributing to evaluation/audit and clinical standard setting within the organisation
Contributing to the development of computer-based patient records
Contributing to the summarising of patient records and read-coding patient data
Attending training and events organised by the practice or other agencies, where appropriate.
Confidentiality
While seeking treatment, patients entrust us with, or allow us to gather sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Health & safety
The post-holder will implement and lead on a full range of promotion and management their own and others health and safety and infection control as defined in the practice health & safety policy, the practice health & safety manual, and the practice infection control policy and published procedures. This will include (but will not be limited to):
Using personal security systems within the workplace according to practice guidelines
Awareness of national standards of infection control and cleanliness and regulatory /contractual / professional requirements, and good practice guidelines
Providing advice on the correct and safe management of the specimens process including collection, labelling, handling, use of correct and clean containers, storage and transport arrangements
Correct personal use of Personal Protective Equipment (PPE) and ensuring correct use of PPE by others, advising on appropriate circumstances for use by clinicians, staff and patients.
Management of the full range of infection control procedures in both routine and extraordinary circumstances (e.g. pandemic or individual infectious circumstances)
Hand hygiene standards for self and others
Managing directly all incidents of accidental exposure
Management and advice relating to infection control and clinically based patient care protocols, and implementation of those protocols across the practice
Active observation of current working practices across the practice in relation to infection control, cleanliness and related activities, ensuring that procedures are followed and weaknesses / training needs are identified, escalating issues as appropriate to the responsible person
Identifying the risks involved in work activities and undertaking such activities in away that manages those risks across clinical and patient process
Making effective use of training to update knowledge and skills, and initiate and manage the training of others across the full range of infection control and patient processes
Monitoring practice facilities and equipment in relation to infection control, ensuring that proper use is made of hand cleansing facilities, wipes etc, and that these are sufficient to ensure a good clinical working environment. Lack of facilities to be escalated as appropriate to the responsible manager
Safe management of sharps use, storage and disposal
Maintenance of own clean working environment
Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile, and safe way, free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible management
Actively identifying, reporting, and correction of health and safety hazards and infection hazards immediately when recognised
Keeping own work areas and general / patient areas generally clean, sterile, identifying issues and hazards / risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with responsible managers
Undertaking periodic infection control training (minimum twice annually)
Correct waste and instrument management including handling, segregation, and container use
Maintenance of sterile environments
Equality and diversity
The post-holder will support the equality, diversity and rights of patients, carers and
colleagues, to include:
Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
Personal/professional development
In addition to maintaining continued education through attendance at any courses and/or study days necessary to ensure that professional development requirements for PREP are met, the post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:
Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.
Quality
The post-holder will strive to maintain quality within the practice, and will-
Alert other team members to issues of quality and risk
Assess own performance and take accountability for own actions, either directly or under supervision
Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
Work effectively with individuals in other agencies to meet patients needs
Effectively manage own time, workload and resources.
Communication
The post-holder should recognize the importance of effective communication within the team and will strive to:
Communicate effectively with other team members
Communicate effectively with patients and carers
Recognize peoples needs for alternative methods of communication and respond accordingly.
Job description
Job responsibilities
JOB TITLE - SALARIED GP
REPORTS TO - THE PARTNERS
HOURS OF WORK - 5 Clinical Sessions
Job Description
The post-holder will manage a caseload and deal with a wide range of health needs in a primary care setting, ensuring the highest standards of care for all registered and temporary patients. Responsibilities will reflect requirements of the NHS GP Contracts, and as such may be subject to change as services adapt.
Clinical responsibilities
In accordance with the practice timetable, as agreed, the post-holder will make him/her-self available to undertake a variety of duties including surgery to face, telephone and online consultations and queries, visiting patients at home, checking and signing repeat prescriptions and dealing with queries paperwork and correspondence in a timely fashion
Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation
Assessing the health care needs of patients with undifferentiated and undiagnosed problems
Screening patients for disease risk factors and early signs of illness
In consultation with patients and in line with current practice disease management protocols, developing care plans for health
Providing counselling and health education
Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate
Recording clear and contemporaneous consultation notes to agreed standards
Collecting data for audit purpose
Compiling and issuing computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible)
Prescribing in accordance with the practice prescribing formulary (or generically) whenever this is clinically appropriate
In general the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care.
Completion of medical reports (including NHS and private services as required)
Awareness of and compliance with all relevant practice policies/guidelines, e.g.prescribing, confidentiality, data protection, health and safety
A commitment to life-long learning and audit to ensure evidence-based best practice
Contributing to evaluation/audit and clinical standard setting within the organisation
Contributing to the development of computer-based patient records
Contributing to the summarising of patient records and read-coding patient data
Attending training and events organised by the practice or other agencies, where appropriate.
Confidentiality
While seeking treatment, patients entrust us with, or allow us to gather sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Health & safety
The post-holder will implement and lead on a full range of promotion and management their own and others health and safety and infection control as defined in the practice health & safety policy, the practice health & safety manual, and the practice infection control policy and published procedures. This will include (but will not be limited to):
Using personal security systems within the workplace according to practice guidelines
Awareness of national standards of infection control and cleanliness and regulatory /contractual / professional requirements, and good practice guidelines
Providing advice on the correct and safe management of the specimens process including collection, labelling, handling, use of correct and clean containers, storage and transport arrangements
Correct personal use of Personal Protective Equipment (PPE) and ensuring correct use of PPE by others, advising on appropriate circumstances for use by clinicians, staff and patients.
Management of the full range of infection control procedures in both routine and extraordinary circumstances (e.g. pandemic or individual infectious circumstances)
Hand hygiene standards for self and others
Managing directly all incidents of accidental exposure
Management and advice relating to infection control and clinically based patient care protocols, and implementation of those protocols across the practice
Active observation of current working practices across the practice in relation to infection control, cleanliness and related activities, ensuring that procedures are followed and weaknesses / training needs are identified, escalating issues as appropriate to the responsible person
Identifying the risks involved in work activities and undertaking such activities in away that manages those risks across clinical and patient process
Making effective use of training to update knowledge and skills, and initiate and manage the training of others across the full range of infection control and patient processes
Monitoring practice facilities and equipment in relation to infection control, ensuring that proper use is made of hand cleansing facilities, wipes etc, and that these are sufficient to ensure a good clinical working environment. Lack of facilities to be escalated as appropriate to the responsible manager
Safe management of sharps use, storage and disposal
Maintenance of own clean working environment
Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile, and safe way, free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible management
Actively identifying, reporting, and correction of health and safety hazards and infection hazards immediately when recognised
Keeping own work areas and general / patient areas generally clean, sterile, identifying issues and hazards / risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with responsible managers
Undertaking periodic infection control training (minimum twice annually)
Correct waste and instrument management including handling, segregation, and container use
Maintenance of sterile environments
Equality and diversity
The post-holder will support the equality, diversity and rights of patients, carers and
colleagues, to include:
Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
Personal/professional development
In addition to maintaining continued education through attendance at any courses and/or study days necessary to ensure that professional development requirements for PREP are met, the post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:
Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.
Quality
The post-holder will strive to maintain quality within the practice, and will-
Alert other team members to issues of quality and risk
Assess own performance and take accountability for own actions, either directly or under supervision
Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
Work effectively with individuals in other agencies to meet patients needs
Effectively manage own time, workload and resources.
Communication
The post-holder should recognize the importance of effective communication within the team and will strive to:
Communicate effectively with other team members
Communicate effectively with patients and carers
Recognize peoples needs for alternative methods of communication and respond accordingly.
Person Specification
Circumstances
Essential
- Car owner/driver, with exclusive access to a vehicle
- Able to participate in on-call advice and support service
- Ability to autonomously in the primary care setting
Knowledge, Skills and Experience
Essential
- Experience of working within a multi-disciplinary team and across organisational boundaries in a UK General Practice
- Understanding of NHS systems
- Understanding of challenges and context within primary care Evidence of excellent organisational and planning skills
- Ability to manage and prioritise workload
- Ability to work flexibly to meet the needs of the service
- Excellent communication skills written and verbal
- Pro-active approach to change management
- Good understanding of the national strategic context of the NHS Ability to make clinical decisions based on latest evidence and local/national policies and guidelines
- Able to professionally and appropriately challenge differing opinions as a patient advocate
- Able to give appropriate telephone advice
- Basic IT skills in word processing, excel and e-mail
- Experience in using I.T. based patient documentation systems
- Able to maintain accurate records
- Understanding of Confidentiality and the Data protection Act Understanding of clinical governance and its significance and impact upon practice
- Ability to participate in audit and standard setting
- Awareness of equality and valuing diversity principles
- Evidence of experience / competency in the form of a professional portfolio
- Able to work on own initiative, but knows limitations of own competencies
Qualifications
Essential
- GMC Registered, not subject to suspension; Qualified General Practitioner Currently on a CCG performers list Clear enhanced DBS check Evidence of CPD
Person Specification
Circumstances
Essential
- Car owner/driver, with exclusive access to a vehicle
- Able to participate in on-call advice and support service
- Ability to autonomously in the primary care setting
Knowledge, Skills and Experience
Essential
- Experience of working within a multi-disciplinary team and across organisational boundaries in a UK General Practice
- Understanding of NHS systems
- Understanding of challenges and context within primary care Evidence of excellent organisational and planning skills
- Ability to manage and prioritise workload
- Ability to work flexibly to meet the needs of the service
- Excellent communication skills written and verbal
- Pro-active approach to change management
- Good understanding of the national strategic context of the NHS Ability to make clinical decisions based on latest evidence and local/national policies and guidelines
- Able to professionally and appropriately challenge differing opinions as a patient advocate
- Able to give appropriate telephone advice
- Basic IT skills in word processing, excel and e-mail
- Experience in using I.T. based patient documentation systems
- Able to maintain accurate records
- Understanding of Confidentiality and the Data protection Act Understanding of clinical governance and its significance and impact upon practice
- Ability to participate in audit and standard setting
- Awareness of equality and valuing diversity principles
- Evidence of experience / competency in the form of a professional portfolio
- Able to work on own initiative, but knows limitations of own competencies
Qualifications
Essential
- GMC Registered, not subject to suspension; Qualified General Practitioner Currently on a CCG performers list Clear enhanced DBS check Evidence of CPD
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
PartnersHealth
Address
Rivermead
Cotgrave
Nottingham
NG12 3UQ
United Kingdom
Employer's website
Employer details
Employer name
PartnersHealth
Address
Rivermead
Cotgrave
Nottingham
NG12 3UQ
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 22 hour(s) ago
Reference: VP81727B9D
Job summary
We are seeking an experienced full-time Consultant Psychiatrist who will work at Cygnet Hospital Wyke and provide senior medical cover on Phoenix ward, our acute mental health service for men.
The post holder will be the Responsible Clinician and will oversee and maintain the care of all ward inpatients as required and will also have responsibility for auditing the medical services rendered at the ward and ensuring their good quality in accordance to GMC standards of good medical practice and other relevant professional guidelines.
Cygnet Hospital Wyke provides a comprehensive pathway of acute admissions services for men. Our team works closely and collaboratively with service users, their families and the referrer to provide a seamless pathway from referral to discharge.
Phoenix Ward at Cygnet Hospital Wyke, is our 19 bed male mental health acute service. The service provides a safe and stabilising environment for men who are experiencing an acute episode of mental illness and require an emergency admission.
Main duties of the job
Main duties and Responsibilities
- Lead on the provision of high quality care to the service users admitted to Phoenix Ward
- Act as a positive role model, maintaining and demonstrating a positive attitude towards patients, their families, visitors and other staff.
- Take overall responsibility for patient treatment plans in conjunction with the multi-disciplinary team A
- Assess referrals & undertake mental state examinations of service users
- Undertake appropriate investigations, diagnosis & treatment
- Conduct ward rounds, patient reviews & clinical audits
- Lead the implementation of risk assessment, risk management & embed clinical governance within the service
- Supervise reports for Mental Health Act tribunals & managers hearings & attend hearings
- Liaise with the Ministry of Justice for transfer of patients and approval of leave as required
- Good maintenance of patient records
- To ensure and maintain regular communications with the
- Site Medical Director and Hospital Manager
- To communicate effectively through regular contact with patients, relatives, staff, directors, and any other concerned bodies; maintaining appropriate reports.
- Attend and contribute to academic meetings and adhere to the professional standards for CPD as set out by the GMC, the Department of Health and the Royal College of Psychiatrists.
- Contribute to [1:7] Telephone On call rota
About us
Cygnet have been providing a national network of high-quality specialist mental health services for more than 30 years. We have built a reputation for delivering pioneering services and outstanding outcomes. Our expert care enables thousands of individuals to consistently make a positive difference to their lives. We maintain a good relationship with our quality regulators and undergo regular inspections, with 85% of our services rated Good or Outstanding. We also operate an internal system of quality care, treatment and positive outcomes.
Details
Date posted
24 September 2026
Pay scheme
Other
Salary
£170,000 a year (Depending on experience)
Contract
Permanent
Working pattern
Full-time
Reference number
VP81727B9D
Job locations
Bradford
BD12 8LR
United Kingdom
Job description
Job responsibilities
Helping others improve and turn their lives around theres no better feeling. Its what we do for thousands of people at more than 150 sites across the UK. Be a part of it.
- Job Title:Consultant Psychiatrist
- Service Line: Male Acute Mental Health
- Professionally Accountable to:Medical Director
- Managerially Responsible to:Hospital Manager
We are seeking an experienced full-time Consultant Psychiatrist who will work at Cygnet Hospital Wyke and provide senior medical cover on Phoenix ward, our acute mental health service for men.
The post holder will be the Responsible Clinician and will oversee and maintain the care of all ward inpatients as required and will also have responsibility for auditing the medical services rendered at the ward and ensuring their good quality in accordance to GMC standards of good medical practice and other relevant professional guidelines.
Cygnet Hospital Wyke provides a comprehensive pathway of acute admissions services for men. Our team works closely and collaboratively with service users, their families and the referrer to provide a seamless pathway from referral to discharge.
Phoenix Ward at Cygnet Hospital Wyke, is our 19 bed male mental health acute service. The service provides a safe and stabilising environment for men who are experiencing an acute episode of mental illness and require an emergency admission.
In this role, your expertise will be the driving force for life-changing t reatment fully supported by a Specialty Doctor and first-class multidisciplinary team including qualified nurses, psychologist and occupational therapist.
And youll have the opportunity to progress to Medical Director Level through our management schemes.
At Cygnet, youll enjoy excellent professional development, shopping, travel and leisure discounts as well as a range of healthcare and financial benefits to support you to be happy both in and out of work.
Apply now to enjoy excellent career prospects whilereaping the rewards of making a difference to others every day.
Main duties and Responsibilities
- Lead on the provision of high quality care to the service users admitted to Phoenix Ward
- Act as a positive role model, maintaining and demonstrating a positive attitude towards patients, their families, visitors and other staff.
- Take overall responsibility for patient treatment plans in conjunction with the multi-disciplinary team
- Assess referrals & undertake mental state examinations of service users
- Undertake appropriate investigations, diagnosis & treatment
- Conduct ward rounds, patient reviews & clinical audits
- Lead the implementation of risk assessment, risk management & embed clinical governance within the service
- Supervise reports for Mental Health Act tribunals & managers hearings & attend hearings
- Liaise with the Ministry of Justice for transfer of patients and approval of leave as required
- Good maintenance of patient records
- To ensure and maintain regular communications with the Site Medical Director and Hospital Manager
- To communicate effectively through regular contact with patients, relatives, staff, directors, and any other concerned bodies; maintaining appropriate reports.
- Attend and contribute to academic meetings and adhere to the professional standards for CPD as set out by the GMC, the Department of Health and the Royal College of Psychiatrists.
- Contribute to [1:7] Telephone On call rota
Why Cygnet? Well offer you
- Salary up to £170,000 per year (Depending on Experience)
- Generous annual leave entitlement that increases with length of service
- 5 days study leave, study budget and in-house CPD/ peer group programme
- Company paid Life Assurance scheme covering 3x salary
- Contributory pension scheme
- Research opportunities to include publishing in The Cygnet Journal (Cygnets co-produced peer review journal) and joining the Cygnet Research & Development Group
- Teaching opportunities including teaching medical students, teaching on the Cygnet CESR programme and Cygnet MRCPsych programme
- Opportunity to lead and participate in QI & Audit initiatives
- Company Funded Cash plan with the ability to claim up to £1000 per annum worth of benefits including free Physiotherapy, Osteopaths, Optical, dental, consultations, scans and free prescriptions
- Gym Discounts across the UK as well as free online fitness classes with ClassPass, Nutritional Programmes and Fitness Consultations
- Discount schemes including Reward Gateway, NHS Discount and Blue Lights Card
- Free meals, on-site parking and EAP support
- Smart Health Toolkit, including 24 hour GP service with the option of prescription delivery to your local pharmacy
- Electric Car Scheme
We are looking for someone who is...
- Fully GMC registered & MBBS (or equivalent) qualified
- Registered on the specialist register (CCT/CESR), Section 12 and AC Status
- Experienced & knowledgeable in [insert speciality]
- Knowledgeable of the Mental Health Act and Code of Practice, along with the Mental Capacity Act 2005 and Code of Capacity
- A first-rate communicator who can interview, assess & treat patients & write clear, comprehensive medical notes
- Committed to continued professional development
- Able to work as part of a multi-disciplinary team
- A member of the Royal College of Psychiatrists (MRCPsych) or equivalent
Cygnethas been providing a national network of high-quality specialist mental health services for more than 30 years. We have built a reputation for delivering pioneering services and outstanding outcomes. Our expert care enables thousands of individuals to consistently make a positive difference to their lives.
As a national care provider, with a network of professional and high quality services across England, we are able to offer solutions and work in partnership with the NHS, CCGs and local authorities to provide the services they need including emergency and planned admissions. Alongside this we are able to provide robust and quality data and CQUIN reporting.
We maintain a good relationship with our quality regulators and undergo regular inspections, with 85% of our services rated Good or Outstanding. We also operate an internal system of quality care, treatment and positive outcomes.
Requirements
The successful candidate will be required to undergo an enhanced DBS and reference check and an offer of employment will be subject to successful clearance.
What next?If you care about making a difference we want to talk to you.Click the link to apply or email a copy of your CV [email protected]
What next?
If you care about making a difference we want to talk to you.
Click the button to apply
Job description
Job responsibilities
Helping others improve and turn their lives around theres no better feeling. Its what we do for thousands of people at more than 150 sites across the UK. Be a part of it.
- Job Title:Consultant Psychiatrist
- Service Line: Male Acute Mental Health
- Professionally Accountable to:Medical Director
- Managerially Responsible to:Hospital Manager
We are seeking an experienced full-time Consultant Psychiatrist who will work at Cygnet Hospital Wyke and provide senior medical cover on Phoenix ward, our acute mental health service for men.
The post holder will be the Responsible Clinician and will oversee and maintain the care of all ward inpatients as required and will also have responsibility for auditing the medical services rendered at the ward and ensuring their good quality in accordance to GMC standards of good medical practice and other relevant professional guidelines.
Cygnet Hospital Wyke provides a comprehensive pathway of acute admissions services for men. Our team works closely and collaboratively with service users, their families and the referrer to provide a seamless pathway from referral to discharge.
Phoenix Ward at Cygnet Hospital Wyke, is our 19 bed male mental health acute service. The service provides a safe and stabilising environment for men who are experiencing an acute episode of mental illness and require an emergency admission.
In this role, your expertise will be the driving force for life-changing t reatment fully supported by a Specialty Doctor and first-class multidisciplinary team including qualified nurses, psychologist and occupational therapist.
And youll have the opportunity to progress to Medical Director Level through our management schemes.
At Cygnet, youll enjoy excellent professional development, shopping, travel and leisure discounts as well as a range of healthcare and financial benefits to support you to be happy both in and out of work.
Apply now to enjoy excellent career prospects whilereaping the rewards of making a difference to others every day.
Main duties and Responsibilities
- Lead on the provision of high quality care to the service users admitted to Phoenix Ward
- Act as a positive role model, maintaining and demonstrating a positive attitude towards patients, their families, visitors and other staff.
- Take overall responsibility for patient treatment plans in conjunction with the multi-disciplinary team
- Assess referrals & undertake mental state examinations of service users
- Undertake appropriate investigations, diagnosis & treatment
- Conduct ward rounds, patient reviews & clinical audits
- Lead the implementation of risk assessment, risk management & embed clinical governance within the service
- Supervise reports for Mental Health Act tribunals & managers hearings & attend hearings
- Liaise with the Ministry of Justice for transfer of patients and approval of leave as required
- Good maintenance of patient records
- To ensure and maintain regular communications with the Site Medical Director and Hospital Manager
- To communicate effectively through regular contact with patients, relatives, staff, directors, and any other concerned bodies; maintaining appropriate reports.
- Attend and contribute to academic meetings and adhere to the professional standards for CPD as set out by the GMC, the Department of Health and the Royal College of Psychiatrists.
- Contribute to [1:7] Telephone On call rota
Why Cygnet? Well offer you
- Salary up to £170,000 per year (Depending on Experience)
- Generous annual leave entitlement that increases with length of service
- 5 days study leave, study budget and in-house CPD/ peer group programme
- Company paid Life Assurance scheme covering 3x salary
- Contributory pension scheme
- Research opportunities to include publishing in The Cygnet Journal (Cygnets co-produced peer review journal) and joining the Cygnet Research & Development Group
- Teaching opportunities including teaching medical students, teaching on the Cygnet CESR programme and Cygnet MRCPsych programme
- Opportunity to lead and participate in QI & Audit initiatives
- Company Funded Cash plan with the ability to claim up to £1000 per annum worth of benefits including free Physiotherapy, Osteopaths, Optical, dental, consultations, scans and free prescriptions
- Gym Discounts across the UK as well as free online fitness classes with ClassPass, Nutritional Programmes and Fitness Consultations
- Discount schemes including Reward Gateway, NHS Discount and Blue Lights Card
- Free meals, on-site parking and EAP support
- Smart Health Toolkit, including 24 hour GP service with the option of prescription delivery to your local pharmacy
- Electric Car Scheme
We are looking for someone who is...
- Fully GMC registered & MBBS (or equivalent) qualified
- Registered on the specialist register (CCT/CESR), Section 12 and AC Status
- Experienced & knowledgeable in [insert speciality]
- Knowledgeable of the Mental Health Act and Code of Practice, along with the Mental Capacity Act 2005 and Code of Capacity
- A first-rate communicator who can interview, assess & treat patients & write clear, comprehensive medical notes
- Committed to continued professional development
- Able to work as part of a multi-disciplinary team
- A member of the Royal College of Psychiatrists (MRCPsych) or equivalent
Cygnethas been providing a national network of high-quality specialist mental health services for more than 30 years. We have built a reputation for delivering pioneering services and outstanding outcomes. Our expert care enables thousands of individuals to consistently make a positive difference to their lives.
As a national care provider, with a network of professional and high quality services across England, we are able to offer solutions and work in partnership with the NHS, CCGs and local authorities to provide the services they need including emergency and planned admissions. Alongside this we are able to provide robust and quality data and CQUIN reporting.
We maintain a good relationship with our quality regulators and undergo regular inspections, with 85% of our services rated Good or Outstanding. We also operate an internal system of quality care, treatment and positive outcomes.
Requirements
The successful candidate will be required to undergo an enhanced DBS and reference check and an offer of employment will be subject to successful clearance.
What next?If you care about making a difference we want to talk to you.Click the link to apply or email a copy of your CV [email protected]
What next?
If you care about making a difference we want to talk to you.
Click the button to apply
Person Specification
General Requirements
Essential
- Please refer to job description above
Desirable
- Please refer to job description above
Person Specification
General Requirements
Essential
- Please refer to job description above
Desirable
- Please refer to job description above
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Cygnet Health Care
Address
Bradford
BD12 8LR
United Kingdom
Employer's website
Employer details
Employer name
Cygnet Health Care
Address
Bradford
BD12 8LR
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Head of Primary Care Commissioning and Shared Services (POD)
Black Country Integrated Care Board View all jobs
Posted 22 hour(s) ago
Reference: D9118-26-0053
Job summary
The three West Midlands ICB clusters seek a strategic Primary Care Commissioner. Employed by the Birmingham, Black Country and Solihull cluster, the post will work across the region to reduce health inequalities, improve outcomes and sustain services.
Supporting each clusters Director of Primary Care, the postholder will discharge delegated responsibilities for general medical, community pharmacy, optometry and dental services and deliver commissioning and transformation plans.
They will lead regional commissioning and shared services covering secondary care dentistry, GP estates, GMAST, pharmacy, the Pharmacy Services Regulations Committee, optometry, clinical advisers and central PMO support.
The postholder will agree priorities with each cluster, provide assurance through local and joint governance, attend relevant committees and remain accountable for hosted services.
They will lead compliant, high-quality procurement and contract management aligned with organisational activity and the Chief Strategy Officers commissioning agenda.
They will deputise for senior primary care leaders and report regularly to each clusters Primary Care Director.
The role requires hybrid working and regular attendance at Alpha Tower, Wolverhampton Civic Centre and partner sites, with at least four office-based days per week.
Main duties of the job
The post holder will be accountable for:
- Senior leadership and oversight for the provision of an efficient, effective, high quality, professional and well-coordinated contract management, commissioning and performance function for primary care, that meets all statutory and regulatory requirements and ensures that national priorities are delivered, and corporate objectives of all West Midlands ICBs met
- Senior leadership and line/operational management support for the Primary Care Commissioning POD/GMAST Team, in line with organisational policies and procedures and ensuring that work programmes are planned and carried out effectively for all functions, providing resilience where necessary
- Work closely with colleagues to ensure a whole system approach to effective surveillance of POD delivery, including identifying concerns with performance and quality of patient services, identifying improvement opportunities, providing support as required in conjunction with ICB colleagues and overseeing and managing where there are concerns with the performance and quality of services delivered
- Subject matter expertise in POD commissioning and contracting, including on emerging contract vehicles and requirements, acting as a point of contact expert for providers, colleagues, patients and other stakeholders
- Responsible for supporting the ICBs in their delivery of commissioning and contracting functions for primary care, interfacing with colleagues and governance arrangements in all ICB clusters
About us
Birmingham, the Black Country and Solihull Integrated Care Board (ICB) brings together the NHS, local councils and voluntary sector partners to support 2.7 million people. Our vision is to make the area the healthiest place to live and work by improving life chances and reducing inequalities.
As an employee, you will demonstrate our system values, champion inclusion and help address health inequalities so everyone can thrive. In return, the ICB offers a supportive, ambitious and inclusive workplace, with opportunities to develop and work with partners to deliver meaningful change.
The ICB is committed to a workforce that reflects the population of Birmingham, the Black Country and Solihull. We promote equality, diversity and inclusion and welcome applications from everyone who meets the role criteria, regardless of age, gender, disability, race, religion or sexual orientation.
The ICB is a registered Disability Confident Employer. We welcome applications from disabled people and will shortlist suitable applicants who meet the essential criteria.
Employees formally notified that they are at risk of redundancy within the organisation will receive priority consideration for this vacancy if they meet the roles essential requirements. This supports redeployment and helps minimise compulsory redundancies.
Details
Date posted
24 September 2026
Pay scheme
Agenda for change
Band
Band 8c
Salary
£79,504 to £91,609 a year
Contract
Permanent
Working pattern
Full-time
Reference number
D9118-26-0053
Job locations
Black Country Integrated Care Board
Wolverhampton Civic Centre
St Peter's Square
Wolverhampton
Midlands
WV1 1SH
United Kingdom
Birmingham & Solihull Integrated Care Board
Alpha Tower
Suffolk Street Queensway
Birmingham
B1 1TT
United Kingdom
Job description
Job responsibilities
The post holder will lead the West Midlands primary care commissioning and shared services function to ensure that work streams and programmes are planned and carried out effectively on behalf of all West Midlands ICBs and to support the ICBs in delivering their delegated primary care commissioning responsibilities from NHSE. The function includes: secondary care dental commissioning, GP estates, GMAST, pharmacy including Pharmacy Services Regulations Committee, optometry, clinical advisors, and centralised PMO support across the West Midlands.
The shared services function is hosted by the Birmingham, Black Country and Solihull ICB cluster on behalf of all West Midlands ICBs. As such, the postholder will be required to support and contribute to broader primary care transformation; meet regularly with each ICB cluster to agree and review plans and priorities; and provide assurance and reporting through ICB specific and collective governance routes as agreed. The postholder will be expected to be a part of each clusters formal governance arrangements attending appropriate commissioning committees at all three clusters and adhere to each clusters working measures, as above. In addition they will be expected to report to a joint governance group which will cover all three clusters across the West Midlands region and account for the delivery of all hosted services.
The post holder will lead the provision of an efficient, effective, and high quality, professional and well co-ordinated procurement and contract management service capable of meeting all statutory, regulatory and NHS requirements for primary care ensuring alignment with the activity of the organisation. This role will need to contribute to the strategic commissioning agenda across the Chief Strategy Officers directorate and will need to work across all four sub functions.
The post holder will deputise for the Deputy Chir Officer Primary Care and Associate Director of Primary Care as required and also report directly to each clusters Primary Care Directors on a regular basis.
The post holder will support the Directors of Primary Care in each ICB cluster in discharging delegated responsibilities for general medical, community pharmacy, optometry and dental services.
In carrying out your role, at least one of the agreed strategic anchors should be at the core of everything you do:
- Commissioning for Value and Outcomes
- Accelerating Neighbourhood Health at Pace
- Making the Best Use of Digital Solutions in our Pathways
- Financial Discipline / 2% Productivity
- Advancing Health Equity
- Integrated Partnership
The post holder will be accountable for:
- Senior leadership and oversight for the provision of an efficient, effective, high quality, professional and well-coordinated contract management, commissioning and performance function for primary care, that meets all statutory and regulatory requirements and ensures that national priorities are delivered, and corporate objectives of all West Midlands ICBs met.
- Senior leadership and line/operational management support for the Primary Care Commissioning POD/GMAST Team, in line with organisational policies and procedures and ensuring that work programmes are planned and carried out effectively for all functions, providing resilience where necessary.
- Work closely with colleagues to ensure a whole system approach to effective surveillance of POD delivery, including identifying concerns with performance and quality of patient services, identifying improvement opportunities, providing support as required in conjunction with ICB colleagues and overseeing and managing where there are concerns with the performance and quality of services delivered.
- Subject matter expertise in POD commissioning and contracting, including on emerging contract vehicles and requirements, acting as a point of contact expert for providers, colleagues, patients and other stakeholders.
- Responsible for supporting the ICBs in their delivery of commissioning and contracting functions for primary care, interfacing with colleagues and governance arrangements in all ICB clusters.
A copy of the full job description is attached
Job description
Job responsibilities
The post holder will lead the West Midlands primary care commissioning and shared services function to ensure that work streams and programmes are planned and carried out effectively on behalf of all West Midlands ICBs and to support the ICBs in delivering their delegated primary care commissioning responsibilities from NHSE. The function includes: secondary care dental commissioning, GP estates, GMAST, pharmacy including Pharmacy Services Regulations Committee, optometry, clinical advisors, and centralised PMO support across the West Midlands.
The shared services function is hosted by the Birmingham, Black Country and Solihull ICB cluster on behalf of all West Midlands ICBs. As such, the postholder will be required to support and contribute to broader primary care transformation; meet regularly with each ICB cluster to agree and review plans and priorities; and provide assurance and reporting through ICB specific and collective governance routes as agreed. The postholder will be expected to be a part of each clusters formal governance arrangements attending appropriate commissioning committees at all three clusters and adhere to each clusters working measures, as above. In addition they will be expected to report to a joint governance group which will cover all three clusters across the West Midlands region and account for the delivery of all hosted services.
The post holder will lead the provision of an efficient, effective, and high quality, professional and well co-ordinated procurement and contract management service capable of meeting all statutory, regulatory and NHS requirements for primary care ensuring alignment with the activity of the organisation. This role will need to contribute to the strategic commissioning agenda across the Chief Strategy Officers directorate and will need to work across all four sub functions.
The post holder will deputise for the Deputy Chir Officer Primary Care and Associate Director of Primary Care as required and also report directly to each clusters Primary Care Directors on a regular basis.
The post holder will support the Directors of Primary Care in each ICB cluster in discharging delegated responsibilities for general medical, community pharmacy, optometry and dental services.
In carrying out your role, at least one of the agreed strategic anchors should be at the core of everything you do:
- Commissioning for Value and Outcomes
- Accelerating Neighbourhood Health at Pace
- Making the Best Use of Digital Solutions in our Pathways
- Financial Discipline / 2% Productivity
- Advancing Health Equity
- Integrated Partnership
The post holder will be accountable for:
- Senior leadership and oversight for the provision of an efficient, effective, high quality, professional and well-coordinated contract management, commissioning and performance function for primary care, that meets all statutory and regulatory requirements and ensures that national priorities are delivered, and corporate objectives of all West Midlands ICBs met.
- Senior leadership and line/operational management support for the Primary Care Commissioning POD/GMAST Team, in line with organisational policies and procedures and ensuring that work programmes are planned and carried out effectively for all functions, providing resilience where necessary.
- Work closely with colleagues to ensure a whole system approach to effective surveillance of POD delivery, including identifying concerns with performance and quality of patient services, identifying improvement opportunities, providing support as required in conjunction with ICB colleagues and overseeing and managing where there are concerns with the performance and quality of services delivered.
- Subject matter expertise in POD commissioning and contracting, including on emerging contract vehicles and requirements, acting as a point of contact expert for providers, colleagues, patients and other stakeholders.
- Responsible for supporting the ICBs in their delivery of commissioning and contracting functions for primary care, interfacing with colleagues and governance arrangements in all ICB clusters.
A copy of the full job description is attached
Person Specification
Skills and Abilities
Essential
- Problem solving skills and ability to respond to sudden unexpected demands
- Ability to analyse complex facts and situations and develop a range of options
- Takes decisions on difficult and contentious issues where there may be a number of courses of action
- Strategic thinking ability to anticipate and resolve problems before they arise
- Ability to work under pressure and to tight and often changing deadlines
- Skills for direct line management and job management
- Skills for delivering results through managing through others and using a range of levers in the absence of direct line management responsibility
- Skills for managing relationships with a range of different stakeholders
- Ability to work on own initiative and organise workload, allocating work as necessary
- Ability to make decisions autonomously, when required, on difficult issues
- Ensures staff for whom the post holder has line management responsibility
- An ability to maintain confidentiality and trust
- Adaptability, flexibility and ability to cope with uncertainty and change
Mobility
Essential
- Ability to travel across sites as required
Personal Qualities
Essential
- Provide and receive highly complex, sensitive and contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups
- Persuade board and senior managers of the respective merits of different options, innovation and new market opportunities
- Negotiate on difficult and very complex and detailed issues
Autonomy
Essential
- Able to use initiative to decide relevant actions and make recommendations, with the aim of improving deliverables
- Ability to make decisions autonomously when required, working to tight and often changing timescales
Equality, Diversity and Inclusion
Essential
- Demonstrates knowledge and understanding of equality of opportunity and diversity taking into account and being aware of how individual actions contribute to and make a difference to the equality agenda
- Demonstrates knowledge and understanding of equality opportunity and diversity
- Understanding of Confidentiality and Data Protection Act
Qualifications
Essential
- Educated to Masters level or equivalent level of experience of working at a senior level in relevant specialist area
- Extensive knowledge of specialist areas, acquired through post graduate diploma or equivalent experience or training plus further specialist knowledge or
- experience to masters level equivalent
- Evidence of post qualifying and continuing professional development
- Commitment to continuing professional development
Desirable
- Educated to Masters level in a relevant discipline, or equivalent level of knowledge and experience gained through substantial senior leadership roles within primary care commissioning and contracting.
- Extensive specialist knowledge of primary care/POD and Secondary Care Dental commissioning, contracting and performance management, acquired through postgraduate study and/or significant senior-level professional experience.
- Evidence of sustained post-qualifying professional development relevant to senior leadership, commissioning, contracting, governance and system working.
- Commitment to maintaining professional credibility and keeping abreast of national policy, legislative and system changes
Experience
Essential
- Plans and organises a broad range of complex activities, formulating and adjusting plans to reflect changing circumstances
- Inputs to strategic plans across NHS and within the specific team
- Works with Stakeholders to develop performance improvement plans and to develop plans for innovation and opening up the market
- Good use of available information sources to enable efficient and effective planning
- Manages team within the constraints of NHS strategic plan
- Previously responsible for a budget, involve in budget setting and working knowledge of financial processes
- Used to working in a busy environment
- Must have an understanding of the background to and aims of current national and local healthcare policy and appreciate the implications of this on engagement
- Should have an appreciation of the relationship between the DHSC, NHSE and individual provider and the commissioning organisations
- Working knowledge of Microsoft Office with intermediate keyboard skills
Person Specification
Skills and Abilities
Essential
- Problem solving skills and ability to respond to sudden unexpected demands
- Ability to analyse complex facts and situations and develop a range of options
- Takes decisions on difficult and contentious issues where there may be a number of courses of action
- Strategic thinking ability to anticipate and resolve problems before they arise
- Ability to work under pressure and to tight and often changing deadlines
- Skills for direct line management and job management
- Skills for delivering results through managing through others and using a range of levers in the absence of direct line management responsibility
- Skills for managing relationships with a range of different stakeholders
- Ability to work on own initiative and organise workload, allocating work as necessary
- Ability to make decisions autonomously, when required, on difficult issues
- Ensures staff for whom the post holder has line management responsibility
- An ability to maintain confidentiality and trust
- Adaptability, flexibility and ability to cope with uncertainty and change
Mobility
Essential
- Ability to travel across sites as required
Personal Qualities
Essential
- Provide and receive highly complex, sensitive and contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups
- Persuade board and senior managers of the respective merits of different options, innovation and new market opportunities
- Negotiate on difficult and very complex and detailed issues
Autonomy
Essential
- Able to use initiative to decide relevant actions and make recommendations, with the aim of improving deliverables
- Ability to make decisions autonomously when required, working to tight and often changing timescales
Equality, Diversity and Inclusion
Essential
- Demonstrates knowledge and understanding of equality of opportunity and diversity taking into account and being aware of how individual actions contribute to and make a difference to the equality agenda
- Demonstrates knowledge and understanding of equality opportunity and diversity
- Understanding of Confidentiality and Data Protection Act
Qualifications
Essential
- Educated to Masters level or equivalent level of experience of working at a senior level in relevant specialist area
- Extensive knowledge of specialist areas, acquired through post graduate diploma or equivalent experience or training plus further specialist knowledge or
- experience to masters level equivalent
- Evidence of post qualifying and continuing professional development
- Commitment to continuing professional development
Desirable
- Educated to Masters level in a relevant discipline, or equivalent level of knowledge and experience gained through substantial senior leadership roles within primary care commissioning and contracting.
- Extensive specialist knowledge of primary care/POD and Secondary Care Dental commissioning, contracting and performance management, acquired through postgraduate study and/or significant senior-level professional experience.
- Evidence of sustained post-qualifying professional development relevant to senior leadership, commissioning, contracting, governance and system working.
- Commitment to maintaining professional credibility and keeping abreast of national policy, legislative and system changes
Experience
Essential
- Plans and organises a broad range of complex activities, formulating and adjusting plans to reflect changing circumstances
- Inputs to strategic plans across NHS and within the specific team
- Works with Stakeholders to develop performance improvement plans and to develop plans for innovation and opening up the market
- Good use of available information sources to enable efficient and effective planning
- Manages team within the constraints of NHS strategic plan
- Previously responsible for a budget, involve in budget setting and working knowledge of financial processes
- Used to working in a busy environment
- Must have an understanding of the background to and aims of current national and local healthcare policy and appreciate the implications of this on engagement
- Should have an appreciation of the relationship between the DHSC, NHSE and individual provider and the commissioning organisations
- Working knowledge of Microsoft Office with intermediate keyboard skills
Employer details
Employer name
Black Country Integrated Care Board
Address
Black Country Integrated Care Board
Wolverhampton Civic Centre
St Peter's Square
Wolverhampton
Midlands
WV1 1SH
United Kingdom
Employer's website
https://blackcountry.icb.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Black Country Integrated Care Board
Address
Black Country Integrated Care Board
Wolverhampton Civic Centre
St Peter's Square
Wolverhampton
Midlands
WV1 1SH
United Kingdom
Employer's website
https://blackcountry.icb.nhs.uk/ (Opens in a new tab)
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Specialist Dietician
Cheshire and Wirral Partnership NHS Foundation Trust View all jobs
Posted 22 hour(s) ago
Reference: 373-SMH2755
Job summary
Are you an enthusiastic and motivated Dietitian looking to make a difference? Join PARALEL, an innovative rehabilitation, relapse prevention and alternative to admission service supporting adults with eating disorders across community and inpatient settings. As part of a developing multidisciplinary team, you will provide specialist dietetic support to help people maintain recovery and remain safely within their communities.
The role will include:
- Working with a high level of autonomy.
- Providing a specialist dietetic service to adults with complex eating disorders, including assessment, intervention and care planning.
- Developing, implementing and evaluating nutritional care plans to support recovery.
- Promoting optimal physical health, wellbeing and quality of life.
- Supporting relapse prevention and transitions from inpatient to community care.
The successful candidate will have a good understanding of dietetic practice, mental health and eating disorders, and be committed to delivering compassionate, recovery-focused care within a new and evolving service.
The role requires regular travel to service users' homes and community settings; therefore, access to suitable transport for work purposes is essential.
Main duties of the job
MAIN DUTIES OF THE JOB
The post holder will provide specialist dietetic input within the multidisciplinary team, supporting adults with eating disorders through assessment, intervention and care planning. Interventions will be delivered using recovery-focused approaches across community settings, including face-to-face, remote and home-based appointments. The role will also support service development, including the ongoing implementation of the admission avoidance pathway.
Why Join Us?
- Be part of a friendly, supportive and innovative service.
- Receive clinical supervision, annual appraisal and regular peer support.
- Access a wide range of training and development opportunities.
Who We're Looking For
We're looking for someone who is:
- Passionate about mental health and improving lives.
- Organised, adaptable and able to work independently and as part of a team.
- Enthusiastic, caring and motivated to contribute to a developing service.
Experience or knowledge of eating disorders and mental health is desirable. We welcome applications from individuals who are reliable, resilient, innovative and committed to delivering high-quality care.
About us
Cheshire and Wirral Partnership (CWP) provides health and care services for a population of over one million people, including mental health, learning disability, community physical health and all-age disability care, as well as the provision of three GP surgeries in Cheshire.
We employ around 4,500 staff across 73 sites and have services across Wirral and Cheshire, as well as Trafford, Warrington, Bolton, Halton, Liverpool and Stockport.
Our aim is to help improve the lives of everyone in our communities, adopting a compassionate, person-centred approach to everything we do. We are rated as Outstanding for Caring by the Care Quality Commission, with a Good rating overall.
As a Disability Confident Employer, Rainbow Badge Scheme member, Veteran Aware organisation and proud holder of the Armed Forces Covenant Employer Recognition Scheme Gold Award, CWP is committed to making our recruitment practices as inclusive as possible and developing a culture that values differences, and welcome applications from people who have direct experience of accessing our services.All new starters will commence in post on one fixed start date each month, in line with our Prepare to Care (P2C) induction programme date. P2C offers up to 3 weeks training to support you to meet the induction / initial training requirements of the role.
Whether you are just starting out in your career or looking to use your existing skills and experience in a new role, you'll find something to suit you at CWP.
Details
Date posted
24 September 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£39,959 to £48,117 a year per annum pro rata
Contract
Fixed term
Duration
18 months
Working pattern
Part-time
Reference number
373-SMH2755
Job locations
Pioneer House and Springview hospital
Unit 4, Pioneer Business Park,
North Road Ellesmere Port
CH65 1AD
United Kingdom
Job description
Job responsibilities
Please download a copy of the job description (see documents to download section below) for full details of the main responsibilities for this role.
At CWP, our recruitment selection processes are based on both competence (see person specification for details) and values.
CWP recruits people that can demonstrate the Trusts Values in their everyday life and we use a values-based approach in our interviews, which explores not only what you do but how and why you do it.
Before applying, we encourage you to review the Trusts Values and think about how these align with your own personal values. The supporting information section in your application should reflect your understanding of the Trusts Values and associated behaviours and you should provide examples from your work experience and/or personal life which demonstrate these values through your behaviours.
An applicant guide to help and support you through your recruitment journey can be accessed at the bottom of this page. Further help and support for completing your application can be accessed via our website. If you need any further guidance to help you complete your application, contact our recruitment team via email at: [email protected] or by calling 01244 393100.
If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the essential criteria described in the person specification for an available position, please answer YES to the question: Do you wish to be considered under the Guaranteed Interview Scheme?
Please inform the team if you have any special support needs to be considered as part of the interview and selection processes.
The trust offers a Guaranteed Interview Scheme to any armed forces community applicants who meet the essential criteria for the post and encourages applications from armed forces reservists or cadet force adult volunteers.
Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. You are encouraged to enrol for the DBS Update Service. A small annual fee of £16 per year applies.
New entrants to the NHS will commence on the minimum of the scale stated above.
Applicants are advised to apply early as if a large number of applications are received for this post we reserve the right to close the vacancy prior to the advertised date.
Good luck with your application. We hope to welcome you to Team CWP very soon!
Job description
Job responsibilities
Please download a copy of the job description (see documents to download section below) for full details of the main responsibilities for this role.
At CWP, our recruitment selection processes are based on both competence (see person specification for details) and values.
CWP recruits people that can demonstrate the Trusts Values in their everyday life and we use a values-based approach in our interviews, which explores not only what you do but how and why you do it.
Before applying, we encourage you to review the Trusts Values and think about how these align with your own personal values. The supporting information section in your application should reflect your understanding of the Trusts Values and associated behaviours and you should provide examples from your work experience and/or personal life which demonstrate these values through your behaviours.
An applicant guide to help and support you through your recruitment journey can be accessed at the bottom of this page. Further help and support for completing your application can be accessed via our website. If you need any further guidance to help you complete your application, contact our recruitment team via email at: [email protected] or by calling 01244 393100.
If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the essential criteria described in the person specification for an available position, please answer YES to the question: Do you wish to be considered under the Guaranteed Interview Scheme?
Please inform the team if you have any special support needs to be considered as part of the interview and selection processes.
The trust offers a Guaranteed Interview Scheme to any armed forces community applicants who meet the essential criteria for the post and encourages applications from armed forces reservists or cadet force adult volunteers.
Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. You are encouraged to enrol for the DBS Update Service. A small annual fee of £16 per year applies.
New entrants to the NHS will commence on the minimum of the scale stated above.
Applicants are advised to apply early as if a large number of applications are received for this post we reserve the right to close the vacancy prior to the advertised date.
Good luck with your application. We hope to welcome you to Team CWP very soon!
Person Specification
Qualifications
Essential
- Degree or equivalent in Nutrition and Dietetics or degree and PG qualification in Dietetics
- HCPC registered Dietitian.
- Member of the British Dietetic Association.
- Evidence of CPD & Professional Portfolio
Desirable
- British Dietetic Association Specialist Courses.
- Accessing or willing to undertake Master Level programme; clinical supervisory skills and management training.
Knowledge and Expertise
Essential
- Effective communication skills.
- Assessment and care planning skills, including analysis of complex dietetic problems.
- Good decision making and negotiating skills.
- Ability to organise own time and caseload.
- Knowledge of clinical governance issues relevant to dietetic practice.
- Good report writing skills.
- Ability to use and apply technology and a range of computer programmes
Desirable
- Presentation skills.
- Audit & Research.
Experience
Essential
- Demonstrable post qualification experience within various clinical settings.
- Ability to work as a team member of a multi disciplinary team, as well as independently using own initiative.
Desirable
- Collaborative and partnership working.
- Health promotion and facilitating group sessions.
- Development of service user information.
- Leaflets and training resources
- Liaising across health services (inpatients and outpatients)
Trust values
Essential
- Demonstrate alignment with Trust Values (6 C's: Commitment, Communication, Care, Courage, Compassion, Competency)
Person Specification
Qualifications
Essential
- Degree or equivalent in Nutrition and Dietetics or degree and PG qualification in Dietetics
- HCPC registered Dietitian.
- Member of the British Dietetic Association.
- Evidence of CPD & Professional Portfolio
Desirable
- British Dietetic Association Specialist Courses.
- Accessing or willing to undertake Master Level programme; clinical supervisory skills and management training.
Knowledge and Expertise
Essential
- Effective communication skills.
- Assessment and care planning skills, including analysis of complex dietetic problems.
- Good decision making and negotiating skills.
- Ability to organise own time and caseload.
- Knowledge of clinical governance issues relevant to dietetic practice.
- Good report writing skills.
- Ability to use and apply technology and a range of computer programmes
Desirable
- Presentation skills.
- Audit & Research.
Experience
Essential
- Demonstrable post qualification experience within various clinical settings.
- Ability to work as a team member of a multi disciplinary team, as well as independently using own initiative.
Desirable
- Collaborative and partnership working.
- Health promotion and facilitating group sessions.
- Development of service user information.
- Leaflets and training resources
- Liaising across health services (inpatients and outpatients)
Trust values
Essential
- Demonstrate alignment with Trust Values (6 C's: Commitment, Communication, Care, Courage, Compassion, Competency)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Cheshire and Wirral Partnership NHS Foundation Trust
Address
Pioneer House and Springview hospital
Unit 4, Pioneer Business Park,
North Road Ellesmere Port
CH65 1AD
United Kingdom
Employer's website
https://www.cwp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)
Employer details
Employer name
Cheshire and Wirral Partnership NHS Foundation Trust
Address
Pioneer House and Springview hospital
Unit 4, Pioneer Business Park,
North Road Ellesmere Port
CH65 1AD
United Kingdom
Employer's website
https://www.cwp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 22 hour(s) ago
Reference: B9832-2026-NM-10408-2
Job summary
37.5 hours per week
Band 5 Mental Health Practitioner
Join our CAMHS Crisis and Liaison Team at Livewell Southwest as a Band 6 Mental Health Practitioner and play a vital role in supporting children and young people at some of their most vulnerable moments. This is a rewarding role working across both community crisis responses and acute hospital settings, where you will deliver timely assessments, manage risk, and provide compassionate, trauma-informed care. We are looking for motivated, resilient practitioners who can think clearly under pressure, communicate effectively with families and partner agencies, and remain focused on safety and positive outcomes. In return, you will be part of a supportive, forward-thinking team that values staff wellbeing, encourages professional development, and is committed to delivering high-quality, responsive care across Plymouth.
This role may not be eligible for sponsorship under the Skilled Worker route.
Please note that Livewell may close the job advertisement earlier than the specified deadline if a high number of applications are submitted. Therefore, we recommend you submit your application at the earliest opportunity.
All Livewell staff are expected to be able and willing to work across a 7-day service. This role is primarily office-based, and staff are expected to be present at the team base unless otherwise agreed by their line manager in line with service needs.
Main duties of the job
You will assess and support children and young people experiencing mental health crisis in both community and hospital settings, helping them stay safe and stabilise during periods of acute distress. The role involves working closely with families, hospitals, and partner agencies to plan care, manage risk, and ensure timely decisions are made. You will be part of a fast-paced, supportive team, responding to urgent situations, contributing to safeguarding processes, and helping young people move safely through care when they need it most.
About us
Livewell Southwest is an independent, award-winning social enterprise delivering integrated health and social care services across Plymouth, South Hams, and West Devon, with specialist services in parts of Devon and Cornwall. Our teams work in community hospitals, GP practices, sports centres, and health hubs.
As an organisation with a strong social conscience we are guided by our values,kindness, respect, inclusivity, ambition, responsibility, and collaboration. We focus on transforming services to ensure sustainability, while empowering staff and those we serve.
We involve the people we care for, along with their families and carers, in shaping the care they receive, striving to deliver the right care at the right time and place. Centering our work on individual needs helps people lead healthy, independent lives.
We prioritise employees' development, offering protected CPD time, training pathways, leadership programs, and funding for qualifications like the Care Certificate and Nurse Training Scholarships. Our induction and preceptorship programs ensure a smooth transition into our organisation.
Livewell Southwest values diversity and encourages applications from all sections of the community, including those with armed forces experience, lived experience of mental health, neuro-diverse conditions and learning disabilities. If you need assistance or reasonable adjustments during the application process, contact the Recruiting Manager listed in the job advert.
Details
Date posted
24 September 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
£32,073 to £39,043 a year pa, pro-rata
Contract
Permanent
Working pattern
Full-time, Part-time, Job share, Flexible working
Reference number
B9832-2026-NM-10408-2
Job locations
200 Mount Gould Road
Mount Gould
Plymouth
Devon
PL4 7PY
United Kingdom
University Hospitals Plymouth Nhs Trust
Derriford Hospital, Derriford Road
Derriford
PLYMOUTH
PL6 8DH
United Kingdom
Job description
Job responsibilities
1a
To improve children and young peoples mental health through the delivery of an integrated and coordinated system of community based mental health care to children, young people, and their families, providing safe, culturally competent, effective, cost efficient, timely and accessible services that are in accordance with national and local priorities and responsive to the needs and views of local children, young people and their families.
2a
To provide clinical input to the team, delivering practice within best evidence and to the highest possible standard. The post will rotate across teams within the CAMHS service.
3a
For non-medical prescribers the role will involve the use of an evidence-based approach to assess and make an informed prescribing decision for a defined caseload of children and young people. This will be based on a clear theoretical framework and will take full account of the child or young persons developmental needs, gender, ethnicity, religion, race, ability, and sexual orientation.
4a
The post holder will be responsible for engaging and demonstrating ongoing CPD in relation to prescribing practice, and to support other clinicians undergoing the training.
5a
To contribute to a positive working environment and open learning culture, which supports high morale and commitment within the Community Mental Health Team promoting wellbeing, personal development, and continuous improvement in the standards of business activities and professional practice.
6a
The post holder will demonstrate effective skills in the assessment and reassessment of risk and complex behaviour issues and communicate concerns accurately in a timely fashion. This is inclusive of priority assessments and requires multi-agency responses to risk assessment and risk management plans.
7a
The post holder will make an autonomous decision about the treatment, time of discharge, and agree with the child, young person, and family/carers as well as multi-agency key partners. Communicate a summary of the work undertaken and how to sustain improvements made and include correspondence to General Practitioner.
8a.
To work with children/young people/families and professionals working with them, to reduce the stigma associated with mental health and contribute to the embedding of a positive message about maintaining good mental health.
9a
The post holder will be expected to draw upon experience and knowledge gained through training and practice relating to child development, child and adolescent mental health and adult mental health.
10a
The post holder is required to maintain high effective standards in the recording of clinical observations and actions, risk and risk management including child protection in health records.
11a
All roles may involve work with families at their homes, education, and community settings and at base as appropriate/required by children/young people and their families.
12a
The post holder will strongly adhere to culturally competent and anti-discriminatory practice, promote equity of opportunity, and use their professional position to empower others and challenge power imbalances where they are found to exist.
13a
The post holder will contribute to the CAMHS Duty Rota which operates daily.
14a
All CAMHS clinicians are expected to promote the mental health and emotional well-being of children and young people
15a
The post holder will play a role in encouraging and co-coordinating collaboration between all agencies by attending multi-agency meetings such as multi-agency CAF meetings, child protection case conferences, education reviews etc, to provide a mental health perspective.
16a
The post holder will develop excellent and effective communication skills, applicable to working both with young people, their families, and professional systems. Acting as a point of liaison between specialist CAMHS and universal services to ensure improved communication and collaboration via a range of different interfaces, forums, and meetings e.g., presenting at meetings within Plymouth.
17a
Maintain good activity records and provide them in a timely manner for inputting onto the electronic system.
18a
Be available for and make use of clinical supervision, child protection supervision and operational line management supervision.
19a
The Post holder is responsible for attending clinical supervision a minimum requirement of an hour per month.
20a
The post holder will need to organize their own workload under the support and supervision of Clinical Team Manager
21a
Maintain health records to the standards required by LSW.
22a
Contribute to a strong team ethos of enquiry, development, and improvement.
23a
Contribute to the development of team protocols and clinical practice, proposing changes for discussion.
24a
Participate in team meetings, for example allocation, supervision, reflective practice, case discussions.
25a
The post holder will strongly adhere to anti-oppressive and anti-discriminatory practice, promote equity of opportunity, and use their professional position to empower others and challenge power imbalances where they are found to exist.
26a
Keep up to date with CAMHS developments taking place nationally in line with service objectives.
27a
To participate in audit and quality and patient safety activity in line with service objectives.
28a
Input to the electronic system as appropriate e.g., child protection supervision coding.
29a
To be aware of and familiar with LSW policy and procedure and operate within that e.g., lone working policy.
30a
To maintain high standards of infection prevention and control in day-to-day delivery of practice.
31a
To measure and make available clinical outcome measures within an agreed system.
Job description
Job responsibilities
1a
To improve children and young peoples mental health through the delivery of an integrated and coordinated system of community based mental health care to children, young people, and their families, providing safe, culturally competent, effective, cost efficient, timely and accessible services that are in accordance with national and local priorities and responsive to the needs and views of local children, young people and their families.
2a
To provide clinical input to the team, delivering practice within best evidence and to the highest possible standard. The post will rotate across teams within the CAMHS service.
3a
For non-medical prescribers the role will involve the use of an evidence-based approach to assess and make an informed prescribing decision for a defined caseload of children and young people. This will be based on a clear theoretical framework and will take full account of the child or young persons developmental needs, gender, ethnicity, religion, race, ability, and sexual orientation.
4a
The post holder will be responsible for engaging and demonstrating ongoing CPD in relation to prescribing practice, and to support other clinicians undergoing the training.
5a
To contribute to a positive working environment and open learning culture, which supports high morale and commitment within the Community Mental Health Team promoting wellbeing, personal development, and continuous improvement in the standards of business activities and professional practice.
6a
The post holder will demonstrate effective skills in the assessment and reassessment of risk and complex behaviour issues and communicate concerns accurately in a timely fashion. This is inclusive of priority assessments and requires multi-agency responses to risk assessment and risk management plans.
7a
The post holder will make an autonomous decision about the treatment, time of discharge, and agree with the child, young person, and family/carers as well as multi-agency key partners. Communicate a summary of the work undertaken and how to sustain improvements made and include correspondence to General Practitioner.
8a.
To work with children/young people/families and professionals working with them, to reduce the stigma associated with mental health and contribute to the embedding of a positive message about maintaining good mental health.
9a
The post holder will be expected to draw upon experience and knowledge gained through training and practice relating to child development, child and adolescent mental health and adult mental health.
10a
The post holder is required to maintain high effective standards in the recording of clinical observations and actions, risk and risk management including child protection in health records.
11a
All roles may involve work with families at their homes, education, and community settings and at base as appropriate/required by children/young people and their families.
12a
The post holder will strongly adhere to culturally competent and anti-discriminatory practice, promote equity of opportunity, and use their professional position to empower others and challenge power imbalances where they are found to exist.
13a
The post holder will contribute to the CAMHS Duty Rota which operates daily.
14a
All CAMHS clinicians are expected to promote the mental health and emotional well-being of children and young people
15a
The post holder will play a role in encouraging and co-coordinating collaboration between all agencies by attending multi-agency meetings such as multi-agency CAF meetings, child protection case conferences, education reviews etc, to provide a mental health perspective.
16a
The post holder will develop excellent and effective communication skills, applicable to working both with young people, their families, and professional systems. Acting as a point of liaison between specialist CAMHS and universal services to ensure improved communication and collaboration via a range of different interfaces, forums, and meetings e.g., presenting at meetings within Plymouth.
17a
Maintain good activity records and provide them in a timely manner for inputting onto the electronic system.
18a
Be available for and make use of clinical supervision, child protection supervision and operational line management supervision.
19a
The Post holder is responsible for attending clinical supervision a minimum requirement of an hour per month.
20a
The post holder will need to organize their own workload under the support and supervision of Clinical Team Manager
21a
Maintain health records to the standards required by LSW.
22a
Contribute to a strong team ethos of enquiry, development, and improvement.
23a
Contribute to the development of team protocols and clinical practice, proposing changes for discussion.
24a
Participate in team meetings, for example allocation, supervision, reflective practice, case discussions.
25a
The post holder will strongly adhere to anti-oppressive and anti-discriminatory practice, promote equity of opportunity, and use their professional position to empower others and challenge power imbalances where they are found to exist.
26a
Keep up to date with CAMHS developments taking place nationally in line with service objectives.
27a
To participate in audit and quality and patient safety activity in line with service objectives.
28a
Input to the electronic system as appropriate e.g., child protection supervision coding.
29a
To be aware of and familiar with LSW policy and procedure and operate within that e.g., lone working policy.
30a
To maintain high standards of infection prevention and control in day-to-day delivery of practice.
31a
To measure and make available clinical outcome measures within an agreed system.
Person Specification
Experience
Essential
- Experience (both work and life related)
- Experience of working in a multi-agency and/or multi-disciplinary context.
- Experience of post-registration working with children and young people who have experienced mental health and psychological well-being difficulties.
- Experience in assessment, inc risk, care planning, intervention, and evaluation.
- Maintaining own safety in Community settings by working within relevant policy and having completed or be willing to complete breakaway training or equivalent.
- Experience of effective working with families of different cultural backgrounds.
- Experience of working within multi-agency safeguarding systems e.g., child protection conferences, child in need meetings
- Experience of managing demanding and difficult professionals/young people/colleagues
- Experience of managing your own caseload and of working with a team approach
Desirable
- Experience of service evaluation
Qualifications
Essential
- Core qualification in any Mental health modality such as Nursing / Social Worker / Psychology
- Appropriate Registration relevant to professional qualification
Desirable
- Post graduate training qualification in methods of working with children with mental health problems, e.g., counselling, systemic practice or post grad diploma in child and adolescent mental health
- Evidence of Mentorship and sign off mentor qualifications
Skills
Essential
- Mental Health and Risk assessment, care planning, evaluation and intervention skills
- Well established case management skills and good organizational skills with ability to prioritize
- Well developed communication skills both oral and written
- Commitment to anti-oppressive practice
- Ability to work in partnership and in collaboration with others, both in and out of own agency/professional background.
- Commitment to own learning and professional development.
- Reflective Practitioner
Desirable
- Culturally competent assessment and intervention skills
- Specific therapeutic skills relevant to working with children and families
- Consultation skills.
- Training skills
- Self motivating and able to work on own initiative
Circumstances
Essential
- Ability to frequently travel independently and in a timely manner between Livewell Southwest sites and community locations including areas not served by public transport.
- Ability to work flexibly (hours of work and duties) both as an individual and with other colleagues in LSW and with partner agencies.
- Able to undertake the demands of the post with reasonable adjustments where required.
Knowledge
Essential
- Knowledge of relevant legislation and documents pertaining
- to children, e.g., Children Act 2004, Child Protection, National Service Framework, Every Child Matters etc. Learning Disability specific legislation and documents, Aiming High for Disabled Children, Valuing People, Mansell report, Mental Capacity Act.
- Knowledge of a range of mental health problems and disorders affecting children and young people.
- Knowledge of theories of child development and their application to practice.
- An understanding of resilience and vulnerability
Desirable
- Knowledge of different models of therapy, e.g., Applied Behavior Analysis and at least one other therapeutic modality e.g. CBT, Psychodynamic psychotherapy, solution focussed therapy etc
Person Specification
Experience
Essential
- Experience (both work and life related)
- Experience of working in a multi-agency and/or multi-disciplinary context.
- Experience of post-registration working with children and young people who have experienced mental health and psychological well-being difficulties.
- Experience in assessment, inc risk, care planning, intervention, and evaluation.
- Maintaining own safety in Community settings by working within relevant policy and having completed or be willing to complete breakaway training or equivalent.
- Experience of effective working with families of different cultural backgrounds.
- Experience of working within multi-agency safeguarding systems e.g., child protection conferences, child in need meetings
- Experience of managing demanding and difficult professionals/young people/colleagues
- Experience of managing your own caseload and of working with a team approach
Desirable
- Experience of service evaluation
Qualifications
Essential
- Core qualification in any Mental health modality such as Nursing / Social Worker / Psychology
- Appropriate Registration relevant to professional qualification
Desirable
- Post graduate training qualification in methods of working with children with mental health problems, e.g., counselling, systemic practice or post grad diploma in child and adolescent mental health
- Evidence of Mentorship and sign off mentor qualifications
Skills
Essential
- Mental Health and Risk assessment, care planning, evaluation and intervention skills
- Well established case management skills and good organizational skills with ability to prioritize
- Well developed communication skills both oral and written
- Commitment to anti-oppressive practice
- Ability to work in partnership and in collaboration with others, both in and out of own agency/professional background.
- Commitment to own learning and professional development.
- Reflective Practitioner
Desirable
- Culturally competent assessment and intervention skills
- Specific therapeutic skills relevant to working with children and families
- Consultation skills.
- Training skills
- Self motivating and able to work on own initiative
Circumstances
Essential
- Ability to frequently travel independently and in a timely manner between Livewell Southwest sites and community locations including areas not served by public transport.
- Ability to work flexibly (hours of work and duties) both as an individual and with other colleagues in LSW and with partner agencies.
- Able to undertake the demands of the post with reasonable adjustments where required.
Knowledge
Essential
- Knowledge of relevant legislation and documents pertaining
- to children, e.g., Children Act 2004, Child Protection, National Service Framework, Every Child Matters etc. Learning Disability specific legislation and documents, Aiming High for Disabled Children, Valuing People, Mansell report, Mental Capacity Act.
- Knowledge of a range of mental health problems and disorders affecting children and young people.
- Knowledge of theories of child development and their application to practice.
- An understanding of resilience and vulnerability
Desirable
- Knowledge of different models of therapy, e.g., Applied Behavior Analysis and at least one other therapeutic modality e.g. CBT, Psychodynamic psychotherapy, solution focussed therapy etc
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Livewell Southwest
Address
200 Mount Gould Road
Mount Gould
Plymouth
Devon
PL4 7PY
United Kingdom
Employer's website
https://www.livewellsouthwest.co.uk/ (Opens in a new tab)
Employer details
Employer name
Livewell Southwest
Address
200 Mount Gould Road
Mount Gould
Plymouth
Devon
PL4 7PY
United Kingdom
Employer's website
https://www.livewellsouthwest.co.uk/ (Opens in a new tab)
Apply Now
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Posted 22 hour(s) ago
Reference: A0755-26-0001
Job summary
From 1 October 2026, Fernville Surgery will take over the management of Parkwood Surgery in Hemel Hempstead. As part of this exciting new chapter for the practice, we are looking to welcome enthusiastic Salaried GPs to work at the Parkwood Surgery site,with the benefit of the well-established management, experience and support of Fernville Surgery.
This is an excellent opportunity for a GP to join a friendly, forward-thinking team. Our aim is to provide stability, continuity and strong clinical leadership, while maintaining a supportive working environment for both patients and staff.
Fernville Surgery is already a well-established, highly regarded training practice, where high-quality patient care, teamwork and professional development are at the centre of everything we do. We are proud of our strong and stable team, excellent staff retention and supportive working environment.
Based in West Hertfordshire, with excellent transport links to London and easy access to the M1, Parkwood Surgery serves a diverse population of approximately 16,000 patients and offers an excellent environment in which to develop a rewarding career in general practice.
We are particularly keen to hear from GPs who are enthusiastic about working as part of a supportive team and who would welcome the opportunity to contribute to the ongoing development and success of Parkwood Surgery under its new management.
Main duties of the job
We are seeking enthusiastic and motivated GPs to join us for 5 to 9 sessions per week.
The successful candidate/s will provide high-quality, patient-centred care through a mixture of 15-minute face-to-face, telephone and online consultations. The role includes routine and urgent care appointments, participation in duty doctor and triage sessions, and the opportunity to develop continuity of care through your own patient list.
You will work closely with our multidisciplinary team and contribute to clinical meetings, quality improvement initiatives and the ongoing development of practice services.
About us
Parkwood Surgery is based in a modern, purpose-built building and has an established and dedicated team who will be supported by the management and wider experience of Fernville Surgery from 1 October 2026.
Fernville Surgery is one of the longest-established GP practices in Hemel Hempstead and a long-standing GP training practice, with a strong reputation for delivering accessible, high-quality care to its patients. We are committed to bringing the same values, standards and supportive approach to the Parkwood Drive Surgery team.
Our Values
Our team is at the heart of everything we do. We foster a culture of teamwork, openness and mutual respect, where staff feel valued, supported and empowered to develop professionally. Many of our clinical and administrative colleagues have been with Fernville Surgery for many years, reflecting our strong team culture and excellent staff retention.
We are excited for the opportunity to bring these values and ways of working to Parkwood, while respecting and building on the existing team's experience and strengths.
If you are looking for a friendly, well-organised practice where you can make a real difference, while being part of a supportive and collaborative clinical team, we would be delighted to hear from you.
Details
Date posted
24 September 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Fixed term
Duration
12 months
Working pattern
Part-time
Reference number
A0755-26-0001
Job locations
Parkwood Surgery
Parkwood Drive
Hemel Hempstead
Hertfordshire
HP1 2LD
United Kingdom
Job description
Job responsibilities
- Participate in duty doctor and triage responsibilities, managing same-day and urgent patient demand.
- Hold and manage a personal patient list, providing continuity of care where appropriate.
- Provide high-quality, patient-centred primary care services to the practice population. Undertake face-to-face, telephone and online consultations as appropriate.
- Diagnose and manage acute and chronic medical conditions in line with current clinical guidelines.
- Prescribe safely and effectively in accordance with professional and regulatory standards.
- Maintain accurate and contemporaneous clinical records at all times. Participate in practice clinical meetings and multidisciplinary team working.
- Contribute to safeguarding responsibilities for children and vulnerable adults.
- Support the training and development of GP trainees and other healthcare professionals where appropriate.
- Contribute to quality improvement initiatives and the ongoing development of practice services.
Job description
Job responsibilities
- Participate in duty doctor and triage responsibilities, managing same-day and urgent patient demand.
- Hold and manage a personal patient list, providing continuity of care where appropriate.
- Provide high-quality, patient-centred primary care services to the practice population. Undertake face-to-face, telephone and online consultations as appropriate.
- Diagnose and manage acute and chronic medical conditions in line with current clinical guidelines.
- Prescribe safely and effectively in accordance with professional and regulatory standards.
- Maintain accurate and contemporaneous clinical records at all times. Participate in practice clinical meetings and multidisciplinary team working.
- Contribute to safeguarding responsibilities for children and vulnerable adults.
- Support the training and development of GP trainees and other healthcare professionals where appropriate.
- Contribute to quality improvement initiatives and the ongoing development of practice services.
Person Specification
Experience
Essential
- Fully qualified General Practitioner with current registration on the GMC GP Register.
- Licensed to practice in the UK.
- Inclusion on a Medical Performers List or eligibility for inclusion.
- Experience of working within UK General Practice.
- Ability to manage a broad range of clinical presentations across all age groups.
- Excellent consultation, communication and interpersonal skills.
- Strong organisational and time-management abilities.
- Ability to work effectively within a multidisciplinary team.
- Commitment to clinical governance, patient safety and continuous professional development.
- Competent use of clinical IT systems and electronic patient records.
Desirable
- Experience of using EMIS Web.
- Previous involvement in GP training or medical education.
- Experience in quality improvement projects, audit or service development.
- Interest in elderly care, long-term condition management or another specialist clinical area relevant to primary care.
- Experience working in a training practice.
Person Specification
Experience
Essential
- Fully qualified General Practitioner with current registration on the GMC GP Register.
- Licensed to practice in the UK.
- Inclusion on a Medical Performers List or eligibility for inclusion.
- Experience of working within UK General Practice.
- Ability to manage a broad range of clinical presentations across all age groups.
- Excellent consultation, communication and interpersonal skills.
- Strong organisational and time-management abilities.
- Ability to work effectively within a multidisciplinary team.
- Commitment to clinical governance, patient safety and continuous professional development.
- Competent use of clinical IT systems and electronic patient records.
Desirable
- Experience of using EMIS Web.
- Previous involvement in GP training or medical education.
- Experience in quality improvement projects, audit or service development.
- Interest in elderly care, long-term condition management or another specialist clinical area relevant to primary care.
- Experience working in a training practice.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Dr R Mapara & Partners
Address
Parkwood Surgery
Parkwood Drive
Hemel Hempstead
Hertfordshire
HP1 2LD
United Kingdom
Employer's website
Employer details
Employer name
Dr R Mapara & Partners
Address
Parkwood Surgery
Parkwood Drive
Hemel Hempstead
Hertfordshire
HP1 2LD
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 22 hour(s) ago
Reference: U0055-26-0116
Job summary
This is the perfect opportunity to be part of a diverse team providing assessment, advice, and referrals.
As a Bank Home Visiting HCA you will be considered a key individual in executing Greenwich Healths home visiting service on behalf of participating practices. Without you, the service will not function efficiently.
You will be working independently out in the patients residence, but also in collaboration with individuals offering clinical and logistical support. You will also have the induction support of being shadowed by a senior clinician for your first few sessions to ensure full comfortability in the role.
On your shift you will be expected to work independently, using your own initiative. You will perform foot checks, phlebotomy, height and weight measurements, peak flow and a range of other tasks for housebound patients.
This is a genuine opportunity to be a part of something new and exciting in South-East London, with a real opportunity for personal growth and to support housebound patients in your area. The service will run 1-1.5 days a week, which is the frequency at which shifts will be available.
Security and safeguarding measures will be in place, such as a GPS tracking alarm to carry, as well as regular communication with a coordinator to share any concerns. A lone worker policy is also in place.
Main duties of the job
Principal duties and responsibilities
HCA Home Visit/ Long Term Conditions Protocol
- Working with the admin co-ordinator, sending a PEM to the patients practice, highlighting any areas that need referrals etc.
- Checking equipment/paperwork necessary for the home visit, ensuring all is returned to base office and equipment used is replaced
- Complete the checklist/sign in & out sheet
- Carry out the required patient checks
- Ensure all findings are recorded onto the patients record using EMIS.
- Ensure communication is made with the service phone before and after each home visit
- Logging start and end mileage in mileage log
- Return to the office and ensure any equipment used is replaced.
- Observations and information to be gathered by HCA:
o Examination
o Height
o Weight
o BMI
o BP
o Pulse
o Pulse rhythm
o Oxygen saturation level
o Foot check (Diabetes)
o Peak flow (Asthma)
o Lifestyle
o Alcohol
o Smoking
o Exercise do they do any chair based exercise, go in the garden etc,
o Bloods, (if relevant to patients condition management)
Urinalysis
About us
Greenwich Health
Greenwich Health is the GP Federation for the Greenwich Borough and have a not-for-profit ethos. This means we reinvest all our surplus into developing our staff, our organisation and to support our GP Practices in being sustainable for the future. We are committed to providing quality of care to our patients whilst building resilience for General Practice and providing services and programmes of work to deliver care at scale to the Greenwich Population.This role will be part of an exciting opportunity to work within the Greenwich community supporting patients with long term illnesses.
Details
Date posted
24 September 2026
Pay scheme
Other
Salary
£18 an hour
Contract
Bank
Working pattern
Part-time
Reference number
U0055-26-0116
Job locations
25 John Wilson Street
London
SE18 6PZ
United Kingdom
Job description
Job responsibilities
Job Summary
This is the perfect opportunity to be part of a diverse team providing assessment, advice, and referrals
As a Bank Home Visiting HCA you will be considered a key individual in executing Greenwich Healths home visiting service on behalf of participating practices. Without you, the service will not function efficiently
You will be working independently out in the patients residence, but also in collaboration with individuals offering clinical and logistical support. You will also have the induction support of being shadowed by a senior clinician for your first few sessions to ensure full comfortability in the role.
On your shift you will be expected to work independently, using your own initiative. You will perform foot checks, phlebotomy, height and weight measurements, peak flow and a range of other tasks for housebound patients.
This is a genuine opportunity to be a part of something new and exciting in South-East London, with a real opportunity for personal growth and to support housebound patients in your area. The service will run 1-2 days a week, which is the frequency at which shifts will be available.
Security and safeguarding measures will be in place, such as a GPS tracking alarm to carry, as well as regular communication with a coordinator to share any concerns. A lone worker policy is also in place.
For employees over the age of 25, use of the Greenwich Health car to travel between sites will be available. For those under 25, mileage will be covered by the company for using your own vehicle.
Candidates will be required to:
- Have up-to-date Basic Life Support Certification in Adult and Paediatric
- Have up to date Mandatory Statutory Training
- Be a team player, able to follow instruction and guidance from clinical seniors
- Demonstrate the Organisational values.
- Work well under pressure
- Work independently and make decisions
- Use excellent communication skills
- Travel to different sites throughout the day
Principal duties and responsibilities
HCA Home Visit/ Long Term Conditions Protocol
- Working with the admin co-ordinator, sending a PEM to the patients practice, highlighting any areas that need referrals etc.
- Checking equipment/paperwork necessary for the home visit, ensuring all is returned to base office and equipment used is replaced
- Complete the checklist/sign in & out sheet
- Carry out the required patient checks
- Ensure all findings are recorded onto the patients record using EMIS.
- Ensure communication is made with the service phone before and after each home visit
- Logging start and end mileage in mileage log
- Return to the office and ensure any equipment used is replaced.
- Observations and information to be gathered by HCA are below
Examination
Height
Weight
BMI
BP
Pulse
Pulse rhythm
Oxygen saturation level
Diabetic Foot check
Peak flow (Asthma)
Lifestyle
Alcohol
Smoking
Exercise do they do any chair based exercise, go in the garden etc,
Bloods, (if relevant to patients condition management)
Urinalysis
Communication and Relationship Skills
- Demonstrate excellent communication skills when collaborating with clinical and administrative team members as well as external partners, particularly our practices.
- Able to identify and take into consideration barriers to understanding and employs appropriate methods to ensure effective communication particularly where barriers are clinical in nature.
- Provide emotional support to patients and carers
- Be aware of the procedures to follow if concerned regarding the protection of children.
- Ensure compliance with policies, procedures and clinical guidelines for self and others.
- Hold good relationship building skills to develop strong relationships with key individuals within practices and the local healthcare system
Analytical and Judgmental Skills
- Implement care plans as prescribed.
- Be responsible for monitoring health, safety and security of self and others and promote best practice in the clinical environment
- Take part in activities to counter these to ensure the delivery of safe and effective care.
- Ensure that high standards of care are given and maintained and act when standards are not being met.
Planning and Organisational Skills
- Plan, organise and prioritise own daily workload.
- Recognise, prevent, and diffuse potential areas of conflict and where required take a key role in the management of the outcome.
- To exercise good personal time management and punctuality.
- To work alongside the home visit coordinator to travel pre-organised routes between patient residencies
Physical Skills
- Demonstrate competence in the use of all clinical equipment used in the overall care of patients within the scope of service.
- Demonstrate competence in diagnostic skills such as venepuncture/cannulation.
- Demonstrate clinical treatment skills such as Plaster of Paris and Dressings.
- Have competent computer / keyboard skills including ability to utilise software programmes required to provide the service.
Patient/Client Care
- Establish effective communication with patients and carers / relatives.
- Ensure that appropriate action is taken to protect vulnerable patients and that they can access/receive the appropriate care.
- Ensure compliance with policies, procedures and clinical guidelines for self and others.
- Promote peoples equality, diversity, and rights.
- Identify clinical issues and incidents within the service that reduce the quality of care bringing any issues to the attention of the management team.
- Take part in activities to counter these to ensure the delivery of safe and effective care.
- The post holder is responsible for always ensuring the safety of patients and promoting a safety culture through the effective management of risk.
Responsibilities for Policy and Service Development
- Act as an ambassador and role model for Greenwich Health.
Responsibilities for Finance
- Ensure all clinical equipment used are well maintained and cleansed as required.
Responsibilities for HR
- Act always in accordance with professional code of conduct and guiding documents, Health Care Standards.
- Adhere to Company Policy & Procedure.
- Attend all mandatory training relevant for the post.
Responsibility for Information Resources
- Maintain confidential and comprehensive patient records.
- Participate in collection of patient satisfaction surveys for the service as required.
Research and Development
- Support the clinical lead in ensuring the clinical environment is conducive to effective learning.
Person Specification
FACTORS
DESCRIPTION
ESSENTIAL
DESIRABLE
Education and Qualifications
NVQ Health and social care
Knowledge, Training and Experience
Previous Experience of delivering long term health condition checks
Baseline Observation measurements
Venepuncture and Cannulation
Communication Skills
Good interpersonal and customer service skills
Good written presentation skills
Ability to communicate effectively with a wide range of stakeholders
Personal Skills
Ability to work as part of a team and on own initiative
Ability to work under pressure and to prioritise own workload
Ability to maintain confidentiality
Please note this role requires the successful applicant to have a valid drivers license and their own car to use for travel between home visiting appointments
Job description
Job responsibilities
Job Summary
This is the perfect opportunity to be part of a diverse team providing assessment, advice, and referrals
As a Bank Home Visiting HCA you will be considered a key individual in executing Greenwich Healths home visiting service on behalf of participating practices. Without you, the service will not function efficiently
You will be working independently out in the patients residence, but also in collaboration with individuals offering clinical and logistical support. You will also have the induction support of being shadowed by a senior clinician for your first few sessions to ensure full comfortability in the role.
On your shift you will be expected to work independently, using your own initiative. You will perform foot checks, phlebotomy, height and weight measurements, peak flow and a range of other tasks for housebound patients.
This is a genuine opportunity to be a part of something new and exciting in South-East London, with a real opportunity for personal growth and to support housebound patients in your area. The service will run 1-2 days a week, which is the frequency at which shifts will be available.
Security and safeguarding measures will be in place, such as a GPS tracking alarm to carry, as well as regular communication with a coordinator to share any concerns. A lone worker policy is also in place.
For employees over the age of 25, use of the Greenwich Health car to travel between sites will be available. For those under 25, mileage will be covered by the company for using your own vehicle.
Candidates will be required to:
- Have up-to-date Basic Life Support Certification in Adult and Paediatric
- Have up to date Mandatory Statutory Training
- Be a team player, able to follow instruction and guidance from clinical seniors
- Demonstrate the Organisational values.
- Work well under pressure
- Work independently and make decisions
- Use excellent communication skills
- Travel to different sites throughout the day
Principal duties and responsibilities
HCA Home Visit/ Long Term Conditions Protocol
- Working with the admin co-ordinator, sending a PEM to the patients practice, highlighting any areas that need referrals etc.
- Checking equipment/paperwork necessary for the home visit, ensuring all is returned to base office and equipment used is replaced
- Complete the checklist/sign in & out sheet
- Carry out the required patient checks
- Ensure all findings are recorded onto the patients record using EMIS.
- Ensure communication is made with the service phone before and after each home visit
- Logging start and end mileage in mileage log
- Return to the office and ensure any equipment used is replaced.
- Observations and information to be gathered by HCA are below
Examination
Height
Weight
BMI
BP
Pulse
Pulse rhythm
Oxygen saturation level
Diabetic Foot check
Peak flow (Asthma)
Lifestyle
Alcohol
Smoking
Exercise do they do any chair based exercise, go in the garden etc,
Bloods, (if relevant to patients condition management)
Urinalysis
Communication and Relationship Skills
- Demonstrate excellent communication skills when collaborating with clinical and administrative team members as well as external partners, particularly our practices.
- Able to identify and take into consideration barriers to understanding and employs appropriate methods to ensure effective communication particularly where barriers are clinical in nature.
- Provide emotional support to patients and carers
- Be aware of the procedures to follow if concerned regarding the protection of children.
- Ensure compliance with policies, procedures and clinical guidelines for self and others.
- Hold good relationship building skills to develop strong relationships with key individuals within practices and the local healthcare system
Analytical and Judgmental Skills
- Implement care plans as prescribed.
- Be responsible for monitoring health, safety and security of self and others and promote best practice in the clinical environment
- Take part in activities to counter these to ensure the delivery of safe and effective care.
- Ensure that high standards of care are given and maintained and act when standards are not being met.
Planning and Organisational Skills
- Plan, organise and prioritise own daily workload.
- Recognise, prevent, and diffuse potential areas of conflict and where required take a key role in the management of the outcome.
- To exercise good personal time management and punctuality.
- To work alongside the home visit coordinator to travel pre-organised routes between patient residencies
Physical Skills
- Demonstrate competence in the use of all clinical equipment used in the overall care of patients within the scope of service.
- Demonstrate competence in diagnostic skills such as venepuncture/cannulation.
- Demonstrate clinical treatment skills such as Plaster of Paris and Dressings.
- Have competent computer / keyboard skills including ability to utilise software programmes required to provide the service.
Patient/Client Care
- Establish effective communication with patients and carers / relatives.
- Ensure that appropriate action is taken to protect vulnerable patients and that they can access/receive the appropriate care.
- Ensure compliance with policies, procedures and clinical guidelines for self and others.
- Promote peoples equality, diversity, and rights.
- Identify clinical issues and incidents within the service that reduce the quality of care bringing any issues to the attention of the management team.
- Take part in activities to counter these to ensure the delivery of safe and effective care.
- The post holder is responsible for always ensuring the safety of patients and promoting a safety culture through the effective management of risk.
Responsibilities for Policy and Service Development
- Act as an ambassador and role model for Greenwich Health.
Responsibilities for Finance
- Ensure all clinical equipment used are well maintained and cleansed as required.
Responsibilities for HR
- Act always in accordance with professional code of conduct and guiding documents, Health Care Standards.
- Adhere to Company Policy & Procedure.
- Attend all mandatory training relevant for the post.
Responsibility for Information Resources
- Maintain confidential and comprehensive patient records.
- Participate in collection of patient satisfaction surveys for the service as required.
Research and Development
- Support the clinical lead in ensuring the clinical environment is conducive to effective learning.
Person Specification
FACTORS
DESCRIPTION
ESSENTIAL
DESIRABLE
Education and Qualifications
NVQ Health and social care
Knowledge, Training and Experience
Previous Experience of delivering long term health condition checks
Baseline Observation measurements
Venepuncture and Cannulation
Communication Skills
Good interpersonal and customer service skills
Good written presentation skills
Ability to communicate effectively with a wide range of stakeholders
Personal Skills
Ability to work as part of a team and on own initiative
Ability to work under pressure and to prioritise own workload
Ability to maintain confidentiality
Please note this role requires the successful applicant to have a valid drivers license and their own car to use for travel between home visiting appointments
Person Specification
Qualifications
Essential
- NVQ Health and social care
Desirable
- NVQ Health and social care
Experience
Essential
- Previous Experience of delivering long term health condition checks
- Baseline Observation measurements
- Venepuncture and Cannulation
- Phlebotomy certificate
- Driver's license and own car
Person Specification
Qualifications
Essential
- NVQ Health and social care
Desirable
- NVQ Health and social care
Experience
Essential
- Previous Experience of delivering long term health condition checks
- Baseline Observation measurements
- Venepuncture and Cannulation
- Phlebotomy certificate
- Driver's license and own car
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Greenwich Health Ltd
Address
25 John Wilson Street
London
SE18 6PZ
United Kingdom
Employer's website
Employer details
Employer name
Greenwich Health Ltd
Address
25 John Wilson Street
London
SE18 6PZ
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 22 hour(s) ago
Reference: A2887-26-0006
Job summary
We are seeking a caring and compassionate Practice Nurse with Respiratory training to join our friendly team in Pudsey, Leeds.This is an essential role within the practice team, requiring a dedication to support the delivery of the highest standards of patient care.
This role is for a fixed term of 12 months starting mid-December to cover maternity leave. The post will include a two-week handover working alongside the current postholder and , working alongside the Lead Practice Nurse.
A clean driving licence is essential for performing home visits when required. A full list of duties can be found in the job description below.
Main duties of the job
Asthma
COPD
Child immunisations
Adult immunisations
Travel vaccinations
Cervical screening
Wound care
B12 injections
Phlebotomy
Wound care
Compression
Doppler
ECGs
Cervical screening
Testosterone injections
Contraceptive depo injections
Prostap injections
Pill checks
Annual health check
Support with minor operations
Home visits, where needed, for asthma/COPD
Urines
Vaccine stock rotation and logging stock, checking data loggers
Cold chain lead
Ordering - medications, dressings, vaccines (child and travel), minor ops equipment, LARC procedure equipment.
Assistance with minor ops, where required
About us
Hillfoot is a friendly, welcoming surgery. We believe in providing a stable and supportive working environment for our staff, and promote an open, blame-free culture.
We have 4 Partners, 3 Salaried GPs, 1 ACP, 2 Practice Nurses and 1 HCA. We also have a large administrative and care navigation team who is overseen by the Practice Manager. We are part of West Leeds PCN and together we provide many additional services such as dietetics, pharmacy support and physiotherapy.
We are also a training practice and have GP Trainees and regular medical students from the University of Leeds.
We are rated Good in all areas by CQC.
Details
Date posted
24 September 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Fixed term
Duration
9 months
Working pattern
Full-time, Flexible working
Reference number
A2887-26-0006
Job locations
126 Owlcotes Road
Pudsey
West Yorkshire
LS28 7QR
United Kingdom
Job description
Job responsibilities
Clinical practice:
Practice independently in accordance with NMC code of conduct and with reference to practice guidelines, appropriately referring to GPs.
Carry out a wide range of treatment room duties, e.g. wound care, venepuncture, blood pressure checks, ECGs, injections and immunisations, leg ulcer management, if appropriately trained.
To actively encourage, develop and provide general and specific health screening/health promotion to the practice population, with referral to the doctors as necessary, in the areas of Travel, Hypertension screening, Diet, Smoking cessation and other lifestyle factors, as agreed within practice protocols.
To participate in the cervical screening programme by raising patient awareness, competently carrying out cervical sampling, and ensuring results are delivered and acted upon appropriately. To keep an audit of results for competency.
To help in the development and maintenance of Chronic Disease Registers and autonomously provide clinical nursing interventions that will support the management of both National and Local Programmes e.g. Asthma, COPD, Diabetes, Coronary Heart Disease, as appropriately trained.
To participate in the anticoagulant management clinic after appropriate training.
To participate/work autonomously in Contraceptive Health clinics, if appropriately trained.
To assist with minor surgery, if necessary.
Ensure continuation of own personal and professional development, facilitated by utilisation of clinical supervision networks.
To work with due regard for Health and Safety standards within the practice, including infection control procedures.
Maintain accurate documentation of care and utilisation of IT.
To participate in the development of protocols/guidelines and procedures, as required.
To adhere to all practice policies and procedures.
To report any risks to the Practice Manager.
To attend Practice Nurse meetings.
To attend practice meetings, as appropriate.
To complete all necessary mandatory training and eLearning modules.
Communication:
The postholder should recognize the importance of effective communication within the team and will strive to:
Communicate effectively with other team members.
Communicate effectively with patients and carers.
Recognise peoples needs for alternative methods of communication and respond accordingly.
To assist in maintaining effective communication systems with all practice team members, other agencies and the voluntary sector.
Confidentiality:
In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.
Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Health & Safety:
The postholder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, to include:
Using personal security systems within the workplace according to practice guidelines.
Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks.
Making effective use of training to update knowledge and skills.
Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards.
Reporting potential risks identified.
Equality and Diversity:
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
Quality:
The post-holder will strive to maintain quality within the practice, and will:
Alert other team members to issues of quality and risk.
Assess own performance and take accountability for own actions, either directly or under supervision.
Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.
Work effectively with individuals in other agencies to meet patients needs.
Effectively manage own time, workload and resources.
To undertake any other reasonable duties within the skills of the postholder, as required by the practice
Job description
Job responsibilities
Clinical practice:
Practice independently in accordance with NMC code of conduct and with reference to practice guidelines, appropriately referring to GPs.
Carry out a wide range of treatment room duties, e.g. wound care, venepuncture, blood pressure checks, ECGs, injections and immunisations, leg ulcer management, if appropriately trained.
To actively encourage, develop and provide general and specific health screening/health promotion to the practice population, with referral to the doctors as necessary, in the areas of Travel, Hypertension screening, Diet, Smoking cessation and other lifestyle factors, as agreed within practice protocols.
To participate in the cervical screening programme by raising patient awareness, competently carrying out cervical sampling, and ensuring results are delivered and acted upon appropriately. To keep an audit of results for competency.
To help in the development and maintenance of Chronic Disease Registers and autonomously provide clinical nursing interventions that will support the management of both National and Local Programmes e.g. Asthma, COPD, Diabetes, Coronary Heart Disease, as appropriately trained.
To participate in the anticoagulant management clinic after appropriate training.
To participate/work autonomously in Contraceptive Health clinics, if appropriately trained.
To assist with minor surgery, if necessary.
Ensure continuation of own personal and professional development, facilitated by utilisation of clinical supervision networks.
To work with due regard for Health and Safety standards within the practice, including infection control procedures.
Maintain accurate documentation of care and utilisation of IT.
To participate in the development of protocols/guidelines and procedures, as required.
To adhere to all practice policies and procedures.
To report any risks to the Practice Manager.
To attend Practice Nurse meetings.
To attend practice meetings, as appropriate.
To complete all necessary mandatory training and eLearning modules.
Communication:
The postholder should recognize the importance of effective communication within the team and will strive to:
Communicate effectively with other team members.
Communicate effectively with patients and carers.
Recognise peoples needs for alternative methods of communication and respond accordingly.
To assist in maintaining effective communication systems with all practice team members, other agencies and the voluntary sector.
Confidentiality:
In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.
Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Health & Safety:
The postholder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, to include:
Using personal security systems within the workplace according to practice guidelines.
Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks.
Making effective use of training to update knowledge and skills.
Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards.
Reporting potential risks identified.
Equality and Diversity:
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
Quality:
The post-holder will strive to maintain quality within the practice, and will:
Alert other team members to issues of quality and risk.
Assess own performance and take accountability for own actions, either directly or under supervision.
Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.
Work effectively with individuals in other agencies to meet patients needs.
Effectively manage own time, workload and resources.
To undertake any other reasonable duties within the skills of the postholder, as required by the practice
Person Specification
Qualifications
Essential
- Registered Nurse
- Asthma training and experience
- COPD training and experience
- Experience of working in a GP Practice
Desirable
- Experience of working with SystmOne
Person Specification
Qualifications
Essential
- Registered Nurse
- Asthma training and experience
- COPD training and experience
- Experience of working in a GP Practice
Desirable
- Experience of working with SystmOne
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Hillfoot Surgery
Address
126 Owlcotes Road
Pudsey
West Yorkshire
LS28 7QR
United Kingdom
Employer's website
Employer details
Employer name
Hillfoot Surgery
Address
126 Owlcotes Road
Pudsey
West Yorkshire
LS28 7QR
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 22 hour(s) ago
Reference: A3312-26-0003
Job summary
Nettlebed Surgery is seeking an experienced Clinical Pharmacist to join our team 2 days per week.
Role Overview
The successful candidate will support the clinical team in medicines optimisation and will also help in our dispensary, as we are a dispensing practice.
Main duties of the job
Key Responsibilities
- Undertake medication reviews and medicines optimisation
- Manage repeat prescriptions and medication queries
- Support safe prescribing and medicines management
- Help in the dispensary with dispensing and medication management
- Provide advice on prescribing and cost-effective prescribing
- Support audits and medicines safety initiatives
- Dispense prescribed medications accurately and efficiently, ensuring compliance with all safety protocols.
- Collaborate closely with medical professionals to optimise medication therapy plans tailored to individual patient needs.
- Maintain comprehensive and accurate documentation of all medication-related activities.
- Educate patients on proper medication use, storage, and disposal to promote adherence and safety.
About us
Nettlebed Surgery is a well-established, purpose-built practice serving approximately 4,000 patients within a five-mile radius. We pride ourselves on maintaining a traditional, patient-centred approach while adapting to the evolving needs of general practice.
We are committed to:
Delivering safe, high-quality care
Promoting equality and inclusivity
Supporting professional development
Maintaining strong governance and safeguarding standards
What We Offer
- Supportive and friendly team environment
- Flexible working (3 days per week)
- Opportunity to work in a well-established village practice
- Competitive sessional rate (depending on experience)
Details
Date posted
24 September 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Part-time
Reference number
A3312-26-0003
Job locations
Wanbourne Lane
Henley-on-Thames
RG9 5AJ
United Kingdom
Job description
Job responsibilities
JOB DESCRIPTION
Post Title: Clinical Pharmacist
Working Hours: 3 days
Reports to: Practice Manager & HR / Prescribing Lead Partner
JOB SUMMARY
Responsible for supporting the partners in implementing effective medicine management within the practices, identifying areas for improvement, and initiating and managing change.
JOB RESPONSIBILITIES
Develop and manage a medicines management plan and deliver patient services as determined by practice policy and local and national guidance.
Lead the prescribing teams in best prescribing practice for long term condition management with a view to improving the quality of patient care with cost effective solutions.
Patient / clinical services
Provide medication review services to patients via clinics in the practice, domiciliary visits and in residential and nursing homes, and to deliver pharmaceutical care plans that maximise cost-effective prescribing and improve the quality of patient care.
Provide long term condition management services to patients via clinics in the practice, domiciliary visits and in residential and nursing homes, in line with care and support planning principles.
Assist partners with the appropriate monitoring and management of their prescribing budgets.
Help plan, develop and support the introduction of new working processes within the practice to optimise the quality of prescribing.
Responsibility for administration
To provide regular support and feedback to practice on prescribing action plans
To produce quarterly reports on practice progress to the lead GP for medicines management
To update and maintain accurate patient medication records on the practices clinical computer systems, including advice given and action taken.
To advise the primary health care team on the safe and secure handling of controlled drugs and other medicines, ensuring compliance with medicines legislation.
Communication
The post-holder should recognize the importance of effective communication within the team and will strive to:
Communicate effectively with other team members
Communicate effectively with patients and carers
Recognise peoples needs for alternative methods of communication and respond accordingly.
Confidentiality:
In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data
Health & safety:
The post-holder will implement and lead on a full range of promotion and management their own and others health and safety and infection control as defined in the practice Health & Safety policy, the practice Health & Safety manual, and the practice Infection Control policy and published procedures. This will include (but will not be limited to):
Using personal security systems within the workplace according to practice guidelines
Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines
Correct use of Personal Protective Equipment (PPE)
Use and monitoring of the correct use of Standard Operating Procedures for cleaning and infection control
Responsible for correct hand hygiene of self and others
Ownership of infection control and clinically based patient care protocols, and implementation of those protocols within the team
Active observation of current working practices across the team in relation to infection control, cleanliness and related activities, ensuring that procedures are followed and weaknesses / training needs are identified, escalating issues as appropriate
Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process
Making effective use of training to update knowledge and skills, and initiate and manage the training of others across the full range of infection control and patient processes
Monitoring practice facilities and equipment in relation to infection control, ensuring that provision of hand-cleansing facilities, wipes etc. are sufficient to ensure a good clinical working environment. Lack of facilities to be escalated as appropriate.
Safe management of sharps procedures, including training, use, storage and disposal
Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile, and safe way, free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible management
Actively identifying, reporting, and correcting health and safety hazards and infection hazards immediately when recognised
Keeping own work areas and general / patient areas generally clean, sterile, identifying issues and hazards / risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with other sector managers
Undertaking periodic infection control training (minimum twice annually)
Routine management of own team / team areas, and maintenance of work space standards
Waste management, including collection, handling, segregation, container management, storage and collection
Spillage control procedures, management and training
Decontamination control procedures, management and training, and equipment maintenance
Maintenance of sterile environments
Correct cleaning of equipment used for near patient testing, such as blood glucose monitoring equipment and smokelysers, using the manufacturers instructions as appropriate
Demonstrate due regard for safeguarding and promoting the welfare of children.
Equality and diversity:
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
Personal/Professional development:
The post-holder will have a named mentor at each practice. The post-holder will participate in any training programme implemented by the practice as part of this employment, with such training to include:
Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work
Quality:
The post-holder will strive to maintain quality within the practice, and will:
Alert other team members to issues of quality and risk
Assess own performance and take accountability for own actions, either directly or under supervision
Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
Work effectively with individuals in other agencies to meet patients needs
Effectively manage own time, workload and resources
Communication:
The post-holder should recognise the importance of effective communication within the team and will strive to:
Communicate effectively with other team members
Communicate effectively with patients and carers
Recognise peoples needs for alternative methods of communication and respond accordingly
Contribution to the Implementation of Services:
The post-holder will:
Apply practice policies, standards and guidance.
Discuss with other members of the team how the policies, standards and guidelines will affect own work.
Participate in audit where appropriate.
Job description
Job responsibilities
JOB DESCRIPTION
Post Title: Clinical Pharmacist
Working Hours: 3 days
Reports to: Practice Manager & HR / Prescribing Lead Partner
JOB SUMMARY
Responsible for supporting the partners in implementing effective medicine management within the practices, identifying areas for improvement, and initiating and managing change.
JOB RESPONSIBILITIES
Develop and manage a medicines management plan and deliver patient services as determined by practice policy and local and national guidance.
Lead the prescribing teams in best prescribing practice for long term condition management with a view to improving the quality of patient care with cost effective solutions.
Patient / clinical services
Provide medication review services to patients via clinics in the practice, domiciliary visits and in residential and nursing homes, and to deliver pharmaceutical care plans that maximise cost-effective prescribing and improve the quality of patient care.
Provide long term condition management services to patients via clinics in the practice, domiciliary visits and in residential and nursing homes, in line with care and support planning principles.
Assist partners with the appropriate monitoring and management of their prescribing budgets.
Help plan, develop and support the introduction of new working processes within the practice to optimise the quality of prescribing.
Responsibility for administration
To provide regular support and feedback to practice on prescribing action plans
To produce quarterly reports on practice progress to the lead GP for medicines management
To update and maintain accurate patient medication records on the practices clinical computer systems, including advice given and action taken.
To advise the primary health care team on the safe and secure handling of controlled drugs and other medicines, ensuring compliance with medicines legislation.
Communication
The post-holder should recognize the importance of effective communication within the team and will strive to:
Communicate effectively with other team members
Communicate effectively with patients and carers
Recognise peoples needs for alternative methods of communication and respond accordingly.
Confidentiality:
In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data
Health & safety:
The post-holder will implement and lead on a full range of promotion and management their own and others health and safety and infection control as defined in the practice Health & Safety policy, the practice Health & Safety manual, and the practice Infection Control policy and published procedures. This will include (but will not be limited to):
Using personal security systems within the workplace according to practice guidelines
Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines
Correct use of Personal Protective Equipment (PPE)
Use and monitoring of the correct use of Standard Operating Procedures for cleaning and infection control
Responsible for correct hand hygiene of self and others
Ownership of infection control and clinically based patient care protocols, and implementation of those protocols within the team
Active observation of current working practices across the team in relation to infection control, cleanliness and related activities, ensuring that procedures are followed and weaknesses / training needs are identified, escalating issues as appropriate
Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process
Making effective use of training to update knowledge and skills, and initiate and manage the training of others across the full range of infection control and patient processes
Monitoring practice facilities and equipment in relation to infection control, ensuring that provision of hand-cleansing facilities, wipes etc. are sufficient to ensure a good clinical working environment. Lack of facilities to be escalated as appropriate.
Safe management of sharps procedures, including training, use, storage and disposal
Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile, and safe way, free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible management
Actively identifying, reporting, and correcting health and safety hazards and infection hazards immediately when recognised
Keeping own work areas and general / patient areas generally clean, sterile, identifying issues and hazards / risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with other sector managers
Undertaking periodic infection control training (minimum twice annually)
Routine management of own team / team areas, and maintenance of work space standards
Waste management, including collection, handling, segregation, container management, storage and collection
Spillage control procedures, management and training
Decontamination control procedures, management and training, and equipment maintenance
Maintenance of sterile environments
Correct cleaning of equipment used for near patient testing, such as blood glucose monitoring equipment and smokelysers, using the manufacturers instructions as appropriate
Demonstrate due regard for safeguarding and promoting the welfare of children.
Equality and diversity:
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
Personal/Professional development:
The post-holder will have a named mentor at each practice. The post-holder will participate in any training programme implemented by the practice as part of this employment, with such training to include:
Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work
Quality:
The post-holder will strive to maintain quality within the practice, and will:
Alert other team members to issues of quality and risk
Assess own performance and take accountability for own actions, either directly or under supervision
Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
Work effectively with individuals in other agencies to meet patients needs
Effectively manage own time, workload and resources
Communication:
The post-holder should recognise the importance of effective communication within the team and will strive to:
Communicate effectively with other team members
Communicate effectively with patients and carers
Recognise peoples needs for alternative methods of communication and respond accordingly
Contribution to the Implementation of Services:
The post-holder will:
Apply practice policies, standards and guidance.
Discuss with other members of the team how the policies, standards and guidelines will affect own work.
Participate in audit where appropriate.
Person Specification
Qualifications
Essential
- Qualified Clinical Pharmacist registered with the GPhC
- Experience working in primary care or general practice
- Dispensing experience and willingness to support dispensary operations
- Strong communication and teamwork skills
- Ability to work independently and prioritise workload
- Experience using EMIS clinical system
- Experience in dispensing GP practice
Desirable
- Independent Prescriber qualification
Person Specification
Qualifications
Essential
- Qualified Clinical Pharmacist registered with the GPhC
- Experience working in primary care or general practice
- Dispensing experience and willingness to support dispensary operations
- Strong communication and teamwork skills
- Ability to work independently and prioritise workload
- Experience using EMIS clinical system
- Experience in dispensing GP practice
Desirable
- Independent Prescriber qualification
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Nettlebed Surgery
Address
Wanbourne Lane
Henley-on-Thames
RG9 5AJ
United Kingdom
Employer's website
Employer details
Employer name
Nettlebed Surgery
Address
Wanbourne Lane
Henley-on-Thames
RG9 5AJ
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Document Management Administrator - Part Time - 16 hours per week
Victoria Medical Centre View all jobs
Posted 22 hour(s) ago
Reference: A0838-26-000000009
Job summary
The Document Management Administrator plays a key role in supporting the smooth running of the practice by managing the administration and processing of workflow requests, with guidance from the Operations Department. The post holder will be responsible for handling and processing patient records, coding, and documentation, ensuring accuracy and confidentiality at all times. The role also involves managing post, scanning, filing, and PCSE processes.
The role also involves liaising with colleagues and patients, offering telephone support to the Administrator/Receptionist team during core hours, and maintaining high standards of efficiency and attention to detail.
Main duties of the job
The following are the core responsibilities of the Document Management Administrator. There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels:
- Scanning and filing of patient documentation
- Managing workflow tasks
- Clinical coding and summarising patient records
- Processing deductions, incoming notes, and sending notes to Notes Space
- Providing telephone support during core hours
- Handling inbound and outbound post
- Managing PCSE queries and processing temporary registration uploads
- Creating, running reports, and managing bookings for:
- Child immunisations
- Ante-natal appointments
- EMIS workflow management, including:
- Lab reports
- Events
- Unfiled GP/GP
- Rejections
- Deduction rejections
- Link rejections
- Document management
- Amendments
- Coding of school immunisations
- Redacting patient information where required
About us
About Victoria Medical Centre
We are now settled into our ultra-modern purpose-built premises post-merger - built in 2021. We are a training practice for Foundation doctors and GP trainees, with 30,000 patients, 33 consulting rooms, 2 operating suites and a private suite. We also have a training academy, daily training huddles, clinical meetings, an active PCN and a branch surgery, located in the towns main shopping centre.
Our aim is to improve accessibility to healthcare, working with a variety of Health Care professionals within VMC and our Primary Care Network. If you would like to work in a modern GP Practice, enjoy working with technology and keen to improve the future of Healthcare, this is the role for you.
Benefits of working at Victoria Medical Centre:
- Enrolment to the NHS Pension Scheme
- Competitive salary
- Management support
- Free access for all staff and their family to our Health and Wellbeing support programme
- Personal and professional development opportunities
- Open, caring and positive culture
- Friendly, supportive team
Details
Date posted
24 September 2026
Pay scheme
Other
Salary
£10,695.57 a year
Contract
Permanent
Working pattern
Part-time
Reference number
A0838-26-000000009
Job locations
Victoria Medical Centre
Victoria Drive
Eastbourne
East Sussex
BN20 8NH
United Kingdom
Job description
Job responsibilities
Full job description available upon request - main duties of theDocument Management Administratorposition are detailed above.
Job description
Job responsibilities
Full job description available upon request - main duties of theDocument Management Administratorposition are detailed above.
Person Specification
Personal Qualities
Essential
- Polite and confident
- Flexible and cooperative
- Motivated
- Forward thinker
- High levels of integrity and loyalty
- Sensitive and empathetic in distressing situations
- Ability to work under pressure
Knowledge and Skills
Essential
- Excellent communication skills (written and oral)
- Strong IT skills, including audio typing
- Clear, polite telephone manner
- Competent in the use of Office and Outlook
- Effective time management (Planning & Organising)
- Ability to work as a team member and autonomously
- Good interpersonal skills
- Problem solving & analytical skills
- Ability to follow policy and procedures
- Ability to recognise and correctly use basic medical terminology when processing documents and workflow tasks
- Ability to follow policy and procedures
- Demonstrates attention to detail while maintaining efficiency in high-volume tasks
Desirable
- EMIS / DOCMAN user skills
- Knowledge of GP practice administrative processes (e.g., workflow, deductions, PCSE processes
Experience
Essential
- Previous administrative experience in a busy office environment
Desirable
- Previous experience in a GP surgery, healthcare, or NHS setting
- Experience of clinical coding and summarising medical records
Other requirements
Essential
- Willingness to undertake further training and development
- Flexibility to work outside of core office hours
- Disclosure Barring Service (DBS) check
Person Specification
Personal Qualities
Essential
- Polite and confident
- Flexible and cooperative
- Motivated
- Forward thinker
- High levels of integrity and loyalty
- Sensitive and empathetic in distressing situations
- Ability to work under pressure
Knowledge and Skills
Essential
- Excellent communication skills (written and oral)
- Strong IT skills, including audio typing
- Clear, polite telephone manner
- Competent in the use of Office and Outlook
- Effective time management (Planning & Organising)
- Ability to work as a team member and autonomously
- Good interpersonal skills
- Problem solving & analytical skills
- Ability to follow policy and procedures
- Ability to recognise and correctly use basic medical terminology when processing documents and workflow tasks
- Ability to follow policy and procedures
- Demonstrates attention to detail while maintaining efficiency in high-volume tasks
Desirable
- EMIS / DOCMAN user skills
- Knowledge of GP practice administrative processes (e.g., workflow, deductions, PCSE processes
Experience
Essential
- Previous administrative experience in a busy office environment
Desirable
- Previous experience in a GP surgery, healthcare, or NHS setting
- Experience of clinical coding and summarising medical records
Other requirements
Essential
- Willingness to undertake further training and development
- Flexibility to work outside of core office hours
- Disclosure Barring Service (DBS) check
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Victoria Medical Centre
Address
Victoria Medical Centre
Victoria Drive
Eastbourne
East Sussex
BN20 8NH
United Kingdom
Employer's website
https://www.victoriamedicalcentre.co.uk/ (Opens in a new tab)
Employer details
Employer name
Victoria Medical Centre
Address
Victoria Medical Centre
Victoria Drive
Eastbourne
East Sussex
BN20 8NH
United Kingdom
Employer's website
https://www.victoriamedicalcentre.co.uk/ (Opens in a new tab)
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Posted 22 hour(s) ago
Reference: A5219-26-0004
Job summary
Busy friendly inner city practice with high ethnic population and a list size of approximately 8400 patient. EMIS Web system user for which experience is preferred but not essential as full training will be provided. We are a highly efficient and friendly team.
Hours - Your hours will be 37.5 hours per week which will include reception, admin duties and a 30 minute paid lunch break each day.
Salary - Your salary will be £12.71 per hour. There may also be overtime opportunities that arise.
As a GP Practice Receptionist, you will be the first point of contact for patients, providing excellent customer service and administrative support to ensure the smooth running of the practice. The role requires someone with strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment
Main duties of the job
Being the first point of contact for patients/visitors attending the practice. Greeting patients and handling telephone/email enquiries in a professional & friendly manner
Booking, amending, and cancelling appointments using our clinical system
Processing prescriptions and supporting clinicians with administrative tasks.
Handling patient records, ensuring confidentiality and accuracy
Previous experience in a GP surgery or healthcare environment (desirable but not essential)
About us
A supportive, friendly and efficient working environment.
Ongoing training and development opportunities
The chance to be part of a team making a real difference to patient care.
Details
Date posted
24 September 2026
Pay scheme
Other
Salary
£12.71 an hour
Contract
Fixed term
Duration
12 months
Working pattern
Full-time
Reference number
A5219-26-0004
Job locations
131 Earle Road
Liverpool
Merseyside
L7 6HD
United Kingdom
Job description
Job responsibilities
A GP receptionist serves as the first point of contact for patients. Providing administrative support, managing appointments and ensuring smooth practice operations whilst maintaining confidentiality and professionalism.
Key responsibilities:
Patient interactions and reception duties:
Greeting patients and visitors in a professional and friendly manner both in person, via telephone and over email.
Booking, amending and cancelling appointments using clinical systems.
Assisting patients in accessing appropriate services or health care professionals efficiently.
Acting as a chaperone during clinical examinations when required once adequate training is provided.
Providing information about practice arrangements to prospective new or temporary patients.
Administrative and clerical tasks:
Processing repeat prescription requests and online consultation requests according to practice guidelines.
Managing patient records which will involve coding and filing correspondence and medical notes.
Supporting clinicians with administrative tasks.
Maintaining the tidiness, safety and security of the practice premises.
Attending staff meetings and undertaking training as required.
Confidentiality and compliance:
Handling sensitive patient information with strict confidentiality.
Following practice policies and procedures and written protocols to ensure compliance with both practice and NHS standards.
Reporting potential risks and supporting health, safety and infection control measures to senior members of staff.
Job description
Job responsibilities
A GP receptionist serves as the first point of contact for patients. Providing administrative support, managing appointments and ensuring smooth practice operations whilst maintaining confidentiality and professionalism.
Key responsibilities:
Patient interactions and reception duties:
Greeting patients and visitors in a professional and friendly manner both in person, via telephone and over email.
Booking, amending and cancelling appointments using clinical systems.
Assisting patients in accessing appropriate services or health care professionals efficiently.
Acting as a chaperone during clinical examinations when required once adequate training is provided.
Providing information about practice arrangements to prospective new or temporary patients.
Administrative and clerical tasks:
Processing repeat prescription requests and online consultation requests according to practice guidelines.
Managing patient records which will involve coding and filing correspondence and medical notes.
Supporting clinicians with administrative tasks.
Maintaining the tidiness, safety and security of the practice premises.
Attending staff meetings and undertaking training as required.
Confidentiality and compliance:
Handling sensitive patient information with strict confidentiality.
Following practice policies and procedures and written protocols to ensure compliance with both practice and NHS standards.
Reporting potential risks and supporting health, safety and infection control measures to senior members of staff.
Person Specification
Qualifications
Essential
- Good communication skills, oral and written
- Good team working
- Good interpersonal skills
- Attention to detail
- Flexibility
- Keyboard skills
- Well mannered and well presented
- Patient, tolerant, tactful and discreet
- Enthusiastic, honest and reliable
Desirable
- Self-motivating
- Demonstrate initiative
- Ability to prioritise tasks
- Able to tolerate and manage stress
Experience
Essential
- Previous experience working with computers and the general public
Desirable
- Experience as a Medical Receptionist in a GP Surgery
- Previous experience of customer care or dealing with members of public in a frontline role
Person Specification
Qualifications
Essential
- Good communication skills, oral and written
- Good team working
- Good interpersonal skills
- Attention to detail
- Flexibility
- Keyboard skills
- Well mannered and well presented
- Patient, tolerant, tactful and discreet
- Enthusiastic, honest and reliable
Desirable
- Self-motivating
- Demonstrate initiative
- Ability to prioritise tasks
- Able to tolerate and manage stress
Experience
Essential
- Previous experience working with computers and the general public
Desirable
- Experience as a Medical Receptionist in a GP Surgery
- Previous experience of customer care or dealing with members of public in a frontline role
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Dunstan Village Group Practice
Address
131 Earle Road
Liverpool
Merseyside
L7 6HD
United Kingdom
Employer's website
https://www.dunstanvillagegrouppractice.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Dunstan Village Group Practice
Address
131 Earle Road
Liverpool
Merseyside
L7 6HD
United Kingdom
Employer's website
https://www.dunstanvillagegrouppractice.nhs.uk/ (Opens in a new tab)
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Sign in to pre-fill your personal details, attachments and more.
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Posted 22 hour(s) ago
Reference: B0291-26-0034
Job summary
An opportunity has arisen to join the St Elizabeth Hospice team in Ipswich. You will join a dynamic, friendly and established team of medical and nurse consultants and the wider multi-disciplinary team. Your post will provide input predominantly to the community of Ipswich and East Suffolk. You will join at a very exciting time in the region as new services are designed and implemented. St Elizabeth Hospice is playing an active part in neighbourhood health pilots in the new combined Norfolk and Suffolk ICB and worked collaboratively to achieve Compassionate Community accreditation for Suffolk.
St Elizabeth Hospice is rated CQC outstanding and provides services in a large geographical area, offering urban and rural diversity and places of outstanding natural beauty. This coastal area of the country supports a good work-life balance and is easily accessible to London and beyond. There are strong links between local acute and palliative care providers and with medical schools in the Universities of East Anglia, Suffolk and Cambridge. Teaching opportunities abound.
Main duties of the job
After 35 years of delivering excellent care, St Elizabeth Hospice continues to drive forward innovation and development of services. The successful candidate will join an established team whose Consultants are involved in research and system wide service development, and committed to the continual improvement of clinical care.
You will be employed by St Elizabeth hospice, supported by NHS Terms and Conditions. Nine sessions are available plus out of hours responsibility. There is flexibility around how the job plan is delivered; interested candidates are strongly encouraged to approach us for discussion.
Hours: Part time - 36 hours per week (0.9 WTE)
Interview Date: 24th November 2026
About us
St Elizabeth Hospice is committed to safeguarding and protecting the adults and young people that we work with and has a zero-tolerance approach to abuse, neglect and discrimination of any person. As such, all posts are subject to a rigorous safer recruitment process, including the disclosure of criminal records and vetting checks. We have a range of robust safeguarding policies in place which promote safeguarding across the hospice and staff are expected to undertake regular, mandatory safeguarding training to equip them with the knowledge and skills to identify and respond to potential risks.
Details
Date posted
24 September 2026
Pay scheme
Hospital medical and dental staff
Grade
Consultant
Salary
Depending on experience
Contract
Permanent
Working pattern
Part-time
Reference number
B0291-26-0034
Job locations
565 Foxhall Road
Ipswich
Suffolk
IP3 8LX
United Kingdom
Job description
Job responsibilities
Job summary:
To work together with the other palliative medicine consultants in the provision of medical services to patients of St Elizabeth Hospice, Ipswich Hospital, James Paget Hospital and East Coast Community Healthcare and to support the related multidisciplinary staff. To develop services and improve integrated working between local Palliative Care providers (Hospice, Hospital and in the wider community of the Integrated Care Systems). This post will predominantly support provision of community palliative care services.
General
This post is 0.9 WTE. Terms and Conditions will be based on the current NHS Consultant Contract (see Job Plan below) with the postholders contract held at the Hospice. There will be honorary contract with the relevant partner organisations as required.
The new post holder will join a growing medical team who work collaboratively and supportively to cover services across the two service areas, and rotation of area of responsibility is usual.
Current Medical consultant provision is 4.9 WTE of which 0.2 WTE supports Ipswich hospital alongside another 1.65 WTE consultant. There will be cover from the other consultants for leave and as need arises. There are also 3 full time Nurse Consultants embedded within the team, one of whom provides clinical and service development support for Great Yarmouth and Waveney services.
There are two Specialty Registrars on the East of England Palliative Medicine Specialty Training Scheme. There are also four middle grade doctors providing support to both the IPUs as well as the outpatient clinical areas. There are 6 GP vocational training scheme doctors on attachment rotating with other specialties and two foundation year doctors.
The team works closely alongside the full multidisciplinary team including nurses, Clinical Nurse Specialists, healthcare assistants, nurse associates, Physiotherapists, Occupational Therapists, counsellors, spiritual care workers and volunteers.
The On call commitment is currently approximately 1 in 8 second on call with 5% availability supplement. This provides telephonic medical and symptom control advice to St Elizabeth Hospice, Ipswich Hospital, West Suffolk Hospital and St Nicholas Hospice Care in Bury St Edmunds, James Paget Hospital (Gorleston), and community calls in Suffolk and the Great Yarmouth and Waveney area. This may involve taking calls from GPs, hospital doctors, nurses or allied healthcare professionals. There is no formal expectation of face to face reviews on call but should the consultant be on site during that time then this time will be deducted from their clinical PAs in the next week and remunerated accordingly. There may be the need to do occasional first on-call on an emergency basis and this will be compensated by a PA off in lieu for each PA done as first on-call (week night equals 1 PA and weekend equals 6 PAs).
Formal consultant appraisal is completed by the hospice appraisal team with St Elizabeth Hospice as the designated body and the Medical Director of the Hospice as Responsible Officer. The postholder will be supported through the appraisal and revalidation process.
All new consultants can be mentored by an established consultant within the organisation or by one of the consultants from the neighbouring Palliative Care service providers to enable them to settle into the post and to support them in their initial years as a consultant. Established consultants will also have access to mentoring or support as needed.
The postholder will have shared administrative support from a pool of administrators and will have a dedicated computer station in a shared office. Additional office facilities will be available if attending other sites of work. IT team support is available.
About our services
St Elizabeth Hospice serves the population of Ipswich, East Suffolk, Great Yarmouth and Waveney, and supported almost 4,000 patients and their families last year. It was established in 1989 and has an 18-bedded inpatient unit in Ipswich as well as a substantial community team, a virtual ward and a 24/7 telephone advice line called OneCall which is at the core of the Palliative and End of Life Care Co-ordination Hub.
The hospice delivers outpatient clinics, therapy, counselling and physiotherapy services, with a comprehensive bereavement programme called LivingGrief that supports families across East Suffolk. It also delivers an education programme collaboratively with St Helena Hospice in Colchester and Farleigh Hospice in Chelmsford, and works with the University of Suffolks Health and Wellbeing Institute.
The hospice is committed to encouraging Compassionate Communities as a public health approach to improving cultural confidence in supporting one another through the experience of dying, death and grief. Active research links are being established with University of Suffolk (UoS), University of East Anglia (UEA) and University of Cambridge. A research facilitator works as part of the team supported by NIHR funding.
Since 2019, the hospice has been sub-contracted by East Coast Community Healthcare (ECCH) to deliver specialist palliative care in Great Yarmouth and Waveney, six specialist palliative care beds within Beccles Hospital, a specialist community team and providing in-reach support to the James Paget University Hospital. Outpatient clinics operate out of Beccles Hospital, the Louise Hamilton Centre in Gorleston, Martham Health Centre and the Pear Tree centre in Halesworth. Our strategic partner ECCH hold the contract for Community Services for Great Yarmouth and Waveney, as part of the Norfolk and Waveney Integrated Care System.
St Elizabeth Hospice delivers a transition programme for young adults moving on from the care of the local childrens hospice (EACH). This transition programme is called Zest and offers exchange days, medical support, social activity days and nurse-led short break respite care. There are currently 50 young adults registered with Zest and is being gradually extended to a wider geographical footprint.
In East Suffolk, the hospice works closely with Ipswich Hospital and is a full member of the Ipswich and East Suffolk Alliance. In Great Yarmouth and Waveney the hospice has representation on the Place Board. It is anticipated that the hospice will be fully represented on both Suffolk and Norfolk Die Well programme boards following the outcome of the ICB restructure.
The Hospice has a Chief Executive and a Senior Leadership Team which includes the Medical Director, Director of Care, Director of Income Generation and Chief Operating Officer.
St Elizabeth Hospice has 400 employees and 1,500 volunteers, including 800 volunteers in our 36 retail stores and two Moments coffee shops. We also have a social enterprise domiciliary care agency called St Elizabeth Care Agency, whose profits contribute to the hospices charitable funds.
Key responsibilities:
Professional and Managerial
1. On call will be based on NHS terms and conditions, and will be at 5% based on a frequency of 1 in 8. Should the frequency reduce then the availability supplement will be reiewed. There is no formal expectation of face to face reviews on call but should the consultant be on site during that time then this time will be deducted from their clinical PAs in the next week. The job plan will then be reviewed to determine if a designated PA is needed for on call.
2. To assist in the supervision of junior medical and other staff in the hospice, ensuring that medical care and practice follow professional guidelines and St Elizabeth Hospice Policies and Procedures. This includes acting as named clinical supervisor for trainees on GP training scheme.
3. To support effective liaison and communication with relevant disciplines in respect of all aspects of palliative and end of life care.
4. To attend multidisciplinary team meetings at St Elizabeth Hospice or in the community (such as GSF meetings).
5. To establish and provide outpatient clinics and day services at St Elizabeth Hospice or at other community sites as required and to undertake domiciliary visits as necessary.
6. To be responsible with the other consultants for the admission, inpatient care and discharge of patients at hospice inpatient sites.
7. To develop and maintain knowledge and skills to a level appropriate to the responsibilities of the post.
8. To work with colleagues in the development and provision of education and training in palliative care at St Elizabeth Hospice inpatient sites, Ipswich Hospital, James Paget Hospital and the community.
9. To contribute to the initiation and conduct of research projects in Palliative Care. Any agreed research activity will be in discussion with the medical director with appropriate SPA allocated to support the research project from existing SPA allowance or additional SPA if part time employees. Sessions as researchers with local research units may require acting as principle investigator or chief investigator and to maintain good clinical practice (GCP) training.
10. To initiate and participate in audit and quality improvement activity regarding palliative and end of life care in the hospice, hospital and community, and participate in all aspects of the hospice governance programme such as incident review and responding to complaints and concerns.
11. To represent the Hospice on local and national bodies as appropriate.
12. Formal consultant appraisal for revalidation will be completed by the hospice appraisal team with St Elizabeth Hospice as the designated body with the Medical Director of the Hospice as Responsible Officer. The hospice supports the requirements for continuing professional development (CPD) as laid down by the Royal College of Physicians and is committed to providing time and financial support for these activities.
Job description
Job responsibilities
Job summary:
To work together with the other palliative medicine consultants in the provision of medical services to patients of St Elizabeth Hospice, Ipswich Hospital, James Paget Hospital and East Coast Community Healthcare and to support the related multidisciplinary staff. To develop services and improve integrated working between local Palliative Care providers (Hospice, Hospital and in the wider community of the Integrated Care Systems). This post will predominantly support provision of community palliative care services.
General
This post is 0.9 WTE. Terms and Conditions will be based on the current NHS Consultant Contract (see Job Plan below) with the postholders contract held at the Hospice. There will be honorary contract with the relevant partner organisations as required.
The new post holder will join a growing medical team who work collaboratively and supportively to cover services across the two service areas, and rotation of area of responsibility is usual.
Current Medical consultant provision is 4.9 WTE of which 0.2 WTE supports Ipswich hospital alongside another 1.65 WTE consultant. There will be cover from the other consultants for leave and as need arises. There are also 3 full time Nurse Consultants embedded within the team, one of whom provides clinical and service development support for Great Yarmouth and Waveney services.
There are two Specialty Registrars on the East of England Palliative Medicine Specialty Training Scheme. There are also four middle grade doctors providing support to both the IPUs as well as the outpatient clinical areas. There are 6 GP vocational training scheme doctors on attachment rotating with other specialties and two foundation year doctors.
The team works closely alongside the full multidisciplinary team including nurses, Clinical Nurse Specialists, healthcare assistants, nurse associates, Physiotherapists, Occupational Therapists, counsellors, spiritual care workers and volunteers.
The On call commitment is currently approximately 1 in 8 second on call with 5% availability supplement. This provides telephonic medical and symptom control advice to St Elizabeth Hospice, Ipswich Hospital, West Suffolk Hospital and St Nicholas Hospice Care in Bury St Edmunds, James Paget Hospital (Gorleston), and community calls in Suffolk and the Great Yarmouth and Waveney area. This may involve taking calls from GPs, hospital doctors, nurses or allied healthcare professionals. There is no formal expectation of face to face reviews on call but should the consultant be on site during that time then this time will be deducted from their clinical PAs in the next week and remunerated accordingly. There may be the need to do occasional first on-call on an emergency basis and this will be compensated by a PA off in lieu for each PA done as first on-call (week night equals 1 PA and weekend equals 6 PAs).
Formal consultant appraisal is completed by the hospice appraisal team with St Elizabeth Hospice as the designated body and the Medical Director of the Hospice as Responsible Officer. The postholder will be supported through the appraisal and revalidation process.
All new consultants can be mentored by an established consultant within the organisation or by one of the consultants from the neighbouring Palliative Care service providers to enable them to settle into the post and to support them in their initial years as a consultant. Established consultants will also have access to mentoring or support as needed.
The postholder will have shared administrative support from a pool of administrators and will have a dedicated computer station in a shared office. Additional office facilities will be available if attending other sites of work. IT team support is available.
About our services
St Elizabeth Hospice serves the population of Ipswich, East Suffolk, Great Yarmouth and Waveney, and supported almost 4,000 patients and their families last year. It was established in 1989 and has an 18-bedded inpatient unit in Ipswich as well as a substantial community team, a virtual ward and a 24/7 telephone advice line called OneCall which is at the core of the Palliative and End of Life Care Co-ordination Hub.
The hospice delivers outpatient clinics, therapy, counselling and physiotherapy services, with a comprehensive bereavement programme called LivingGrief that supports families across East Suffolk. It also delivers an education programme collaboratively with St Helena Hospice in Colchester and Farleigh Hospice in Chelmsford, and works with the University of Suffolks Health and Wellbeing Institute.
The hospice is committed to encouraging Compassionate Communities as a public health approach to improving cultural confidence in supporting one another through the experience of dying, death and grief. Active research links are being established with University of Suffolk (UoS), University of East Anglia (UEA) and University of Cambridge. A research facilitator works as part of the team supported by NIHR funding.
Since 2019, the hospice has been sub-contracted by East Coast Community Healthcare (ECCH) to deliver specialist palliative care in Great Yarmouth and Waveney, six specialist palliative care beds within Beccles Hospital, a specialist community team and providing in-reach support to the James Paget University Hospital. Outpatient clinics operate out of Beccles Hospital, the Louise Hamilton Centre in Gorleston, Martham Health Centre and the Pear Tree centre in Halesworth. Our strategic partner ECCH hold the contract for Community Services for Great Yarmouth and Waveney, as part of the Norfolk and Waveney Integrated Care System.
St Elizabeth Hospice delivers a transition programme for young adults moving on from the care of the local childrens hospice (EACH). This transition programme is called Zest and offers exchange days, medical support, social activity days and nurse-led short break respite care. There are currently 50 young adults registered with Zest and is being gradually extended to a wider geographical footprint.
In East Suffolk, the hospice works closely with Ipswich Hospital and is a full member of the Ipswich and East Suffolk Alliance. In Great Yarmouth and Waveney the hospice has representation on the Place Board. It is anticipated that the hospice will be fully represented on both Suffolk and Norfolk Die Well programme boards following the outcome of the ICB restructure.
The Hospice has a Chief Executive and a Senior Leadership Team which includes the Medical Director, Director of Care, Director of Income Generation and Chief Operating Officer.
St Elizabeth Hospice has 400 employees and 1,500 volunteers, including 800 volunteers in our 36 retail stores and two Moments coffee shops. We also have a social enterprise domiciliary care agency called St Elizabeth Care Agency, whose profits contribute to the hospices charitable funds.
Key responsibilities:
Professional and Managerial
1. On call will be based on NHS terms and conditions, and will be at 5% based on a frequency of 1 in 8. Should the frequency reduce then the availability supplement will be reiewed. There is no formal expectation of face to face reviews on call but should the consultant be on site during that time then this time will be deducted from their clinical PAs in the next week. The job plan will then be reviewed to determine if a designated PA is needed for on call.
2. To assist in the supervision of junior medical and other staff in the hospice, ensuring that medical care and practice follow professional guidelines and St Elizabeth Hospice Policies and Procedures. This includes acting as named clinical supervisor for trainees on GP training scheme.
3. To support effective liaison and communication with relevant disciplines in respect of all aspects of palliative and end of life care.
4. To attend multidisciplinary team meetings at St Elizabeth Hospice or in the community (such as GSF meetings).
5. To establish and provide outpatient clinics and day services at St Elizabeth Hospice or at other community sites as required and to undertake domiciliary visits as necessary.
6. To be responsible with the other consultants for the admission, inpatient care and discharge of patients at hospice inpatient sites.
7. To develop and maintain knowledge and skills to a level appropriate to the responsibilities of the post.
8. To work with colleagues in the development and provision of education and training in palliative care at St Elizabeth Hospice inpatient sites, Ipswich Hospital, James Paget Hospital and the community.
9. To contribute to the initiation and conduct of research projects in Palliative Care. Any agreed research activity will be in discussion with the medical director with appropriate SPA allocated to support the research project from existing SPA allowance or additional SPA if part time employees. Sessions as researchers with local research units may require acting as principle investigator or chief investigator and to maintain good clinical practice (GCP) training.
10. To initiate and participate in audit and quality improvement activity regarding palliative and end of life care in the hospice, hospital and community, and participate in all aspects of the hospice governance programme such as incident review and responding to complaints and concerns.
11. To represent the Hospice on local and national bodies as appropriate.
12. Formal consultant appraisal for revalidation will be completed by the hospice appraisal team with St Elizabeth Hospice as the designated body with the Medical Director of the Hospice as Responsible Officer. The hospice supports the requirements for continuing professional development (CPD) as laid down by the Royal College of Physicians and is committed to providing time and financial support for these activities.
Person Specification
Personal Attributes
Essential
- Effective communicator.
- Able to work in a close-knit team and co-operate with all medical, nursing and other healthcare staff.
- Flexible, able to cover colleagues absence.
- Professional attitude towards work, reliability, good record of attendance and tidy personal appearance.
- Car driver with driving licence (driving will be an essential part of day to day work in this area).
Desirable
- Familiarity with information technology and general computer skills.
Management & Teaching
Essential
- Possession of basic management skills.
- Experience of postgraduate teaching.
Desirable
- Management course and /or qualification.
- Teaching skills course and /or qualification.
Qualifications
Essential
- Registered medical qualification MRCP, MRCGP or equivalent.
- Full registration with GMC and name on Specialist Register for Palliative Medicine on date of taking up appointment.
Desirable
- Other Higher Degree or Diploma (eg Diploma or MSc in Palliative Medicine or MD).
Experience
Essential
- Wide experience in all aspects of palliative care, culminating in entry onto the GMC specialist register via CCT, CESR or European community rights.
- Experience in medical procedures such as paracentesis.
Desirable
- Experience of general medicine and other specialties such as oncology, care of the elderly, general practice.
- Advanced Communication skills course or qualification.
Administration & Audit
Essential
- Experience in day-to-day organisation of specialist palliative care services.
- Thorough understanding of principles of medical audit and quality improvement.
- Experience in undertaking and completing audit projects.
Desirable
- Familiar with current structure of NHS and conversant with recent initiatives and changes.
- Presentation or Publication of Audit results.
Research and publications
Essential
- Knowledge of the principles of medical research and of the palliative care literature.
Desirable
- Research experience.
- Publication of research and /or review article(s).
Person Specification
Personal Attributes
Essential
- Effective communicator.
- Able to work in a close-knit team and co-operate with all medical, nursing and other healthcare staff.
- Flexible, able to cover colleagues absence.
- Professional attitude towards work, reliability, good record of attendance and tidy personal appearance.
- Car driver with driving licence (driving will be an essential part of day to day work in this area).
Desirable
- Familiarity with information technology and general computer skills.
Management & Teaching
Essential
- Possession of basic management skills.
- Experience of postgraduate teaching.
Desirable
- Management course and /or qualification.
- Teaching skills course and /or qualification.
Qualifications
Essential
- Registered medical qualification MRCP, MRCGP or equivalent.
- Full registration with GMC and name on Specialist Register for Palliative Medicine on date of taking up appointment.
Desirable
- Other Higher Degree or Diploma (eg Diploma or MSc in Palliative Medicine or MD).
Experience
Essential
- Wide experience in all aspects of palliative care, culminating in entry onto the GMC specialist register via CCT, CESR or European community rights.
- Experience in medical procedures such as paracentesis.
Desirable
- Experience of general medicine and other specialties such as oncology, care of the elderly, general practice.
- Advanced Communication skills course or qualification.
Administration & Audit
Essential
- Experience in day-to-day organisation of specialist palliative care services.
- Thorough understanding of principles of medical audit and quality improvement.
- Experience in undertaking and completing audit projects.
Desirable
- Familiar with current structure of NHS and conversant with recent initiatives and changes.
- Presentation or Publication of Audit results.
Research and publications
Essential
- Knowledge of the principles of medical research and of the palliative care literature.
Desirable
- Research experience.
- Publication of research and /or review article(s).
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
St Elizabeth Hospice
Address
565 Foxhall Road
Ipswich
Suffolk
IP3 8LX
United Kingdom
Employer's website
https://www.stelizabethhospice.org.uk/ (Opens in a new tab)
Employer details
Employer name
St Elizabeth Hospice
Address
565 Foxhall Road
Ipswich
Suffolk
IP3 8LX
United Kingdom
Employer's website
https://www.stelizabethhospice.org.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 22 hour(s) ago
Reference: B9832-2026-NM-10409-2
Job summary
37.5 hours per week.
Join our CAMHS Crisis and Liaison Team at Livewell Southwest as a Band 6 Mental Health Practitioner and play a vital role in supporting children and young people at some of their most vulnerable moments. This is a rewarding role working across both community crisis responses and acute hospital settings, where you will deliver timely assessments, manage risk, and provide compassionate, trauma-informed care. We are looking for motivated, resilient practitioners who can think clearly under pressure, communicate effectively with families and partner agencies, and remain focused on safety and positive outcomes. In return, you will be part of a supportive, forward-thinking team that values staff wellbeing, encourages professional development, and is committed to delivering high-quality, responsive care across Plymouth. This role is primarily office based, and staff are expected to be present at the team base unless otherwise agreed by the pathway manager in line with service need.
Main duties of the job
You will assess and support children and young people experiencing mental health crisis in both community and hospital settings, helping them stay safe and stabilise during periods of acute distress. The role involves working closely with families, hospitals, and partner agencies to plan care, manage risk, and ensure timely decisions are made. You will be part of a fast-paced, supportive team, responding to urgent situations, contributing to safeguarding processes, and helping young people move safely through care when they need it most.
This role may not be eligible for sponsorship under the Skilled Worker route; please refer to the Direct Gov website for more information with regards to eligibility.
Please note that Livewell may close the job advertisement earlier than the specified deadline if a high number of applications are submitted. Therefore, we recommend you submit your application at the earliest opportunity.
All Livewell staff are expected to be able and willing to work across a 7 day service.
About us
Livewell Southwest is an independent, award-winning social enterprise delivering integrated health and social care services across Plymouth, South Hams, and West Devon, with specialist services in parts of Devon and Cornwall. Our teams work in community hospitals, GP practices, sports centres, and health hubs.
As an organisation with a strong social conscience we are guided by our values, kindness, respect, inclusivity, ambition, responsibility, and collaboration. We focus on transforming services to ensure sustainability, while empowering staff and those we serve.
We involve the people we care for, along with their families and carers, in shaping the care they receive, striving to deliver the right care at the right time and place. Centering our work on individual needs helps people lead healthy, independent lives.
We prioritise employees' development, offering protected CPD time, training pathways, leadership programs, and funding for qualifications like the Care Certificate and Nurse Training Scholarships. Our induction and preceptorship programs ensure a smooth transition into our organisation.
Livewell Southwest values diversity and encourages applications from all sections of the community, including those with armed forces experience, lived experience of mental health, neuro-diverse conditions and learning disabilities. If you need assistance or reasonable adjustments during the application process, contact the Recruiting Manager listed in the job advert.
Details
Date posted
24 September 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£39,959 to £48,117 a year pa, pro-rata
Contract
Permanent
Working pattern
Full-time, Part-time, Job share, Flexible working
Reference number
B9832-2026-NM-10409-2
Job locations
200 Mount Gould Road
Mount Gould
Plymouth
Devon
PL4 7PY
United Kingdom
University Hospitals Plymouth
Derriford Road
Crownhill
Plymouth
Devon
PL6 8DH
United Kingdom
Job description
Job responsibilities
To improve children and young peoples mental health through the delivery of an integrated and coordinated system of community based mental health care to children, young people, and their families, providing safe, culturally competent, effective, cost efficient, timely and accessible services that are in accordance with national and local priorities and are responsive to the needs and views of local children, young people, and their families.
To support the delivery of consultation, liaison, and training to staff in Universal/targeted/specialist Services. To also provide clinical input to the team, delivering practice within best evidence and to the highest possible standard. The post sits within a multi-agency locality-based team within the city offering mental health assessment and treatment interventions in line with NICE Guidelines.
To contribute to a positive working environment and open learning culture, which supports high morale and commitment within the Community Mental Health Team promoting wellbeing, personal development, and continuous improvement in the standards of business activities and professional practice.
To work with children/young people/families and professionals working with them, to reduce the stigma associated with mental health and contribute to the embedding of a positive message about maintaining good mental health.
The Mental Health Practitioners (MHP) will be supported to develop the ability to provide specialist and autonomous, culturally competent mental health assessment, formulation of and implementation of specific care plans and review for children and young people and their families/carers following a request for involvement. The MHP will have skills that enable them to communicate that assessment in writing to the referrer and the General Practitioner. This information may also be required to be copied to any other relevant parties involved in the young persons care, with the young persons permission where appropriate.
All Mental Health Practitioners (MHP) must use an evidence-based approach to develop and implement a specialist program of intervention to a defined caseload of children and young people. These interventions will be based on a clear theoretical framework and will take full account of the child or young persons developmental needs, gender, ethnicity, religion, race, ability, and sexual orientation. The MHP will need to develop their skills and knowledge enabling them to draw on a range of therapeutic interventions, for example different psychotherapeutic models, non- verbal therapeutic approaches and other techniques adapted for use with children and young people. They will also need to develop an extensive knowledge of the full range of children and family services across all agencies.
Direct intervention by the MHP is undertaken according to the competencies of individuals. As a Band 6 clinician the expectation will be that the clinician takes a lead role in the delivery of the service and supervise the junior members of the team. It will be evidence based and informed by a clear theoretical framework. The MHP will describe the planned care within a written care plan, review, and update, which has been signed by the child/young person and/or parent/carer.
The MHP will develop the skills and knowledge enabling to choose an intervention and deliver that from a range of therapeutic modalities including systemic practice, cognitive behavioral therapy, solution focused therapy.
The post holder will be expected to draw upon experience and knowledge gained through training and practice relating to child development, child and adolescent mental health and adult mental health.
The MHP will demonstrate effective skills in the assessment and reassessment of risk and communicate concerns accurately in a timely fashion. This is inclusive of priority assessments and requires multi-agency responses to risk assessment and risk management plans.
The MHP will develop skills and knowledge enabling them to make an autonomous decision about the time of discharge, and agree with the child, young person, and family/carers as well as multi-agency key partners. Communicate a summary of the work undertaken and how to sustain improvements made and include correspondence to General Practitioner.
The MHP is required to maintain high effective standards in the recording of clinical observations and actions, risk and risk management including child protection in health records.
The MHP will provide schools, and/or other community venues, with access to individual and small group therapeutic interventions for those pupils who require it, including working with families.
All MHPs work with families at their homes, education, and community settings and at base as appropriate/required by children/young people and their families.
The MHP will strongly adhere to culturally competent and anti-discriminatory practice, promote equity of opportunity, and use their professional position to empower others and challenge power imbalances where they are found to exist.
The MHP will provide consultation to staff in partner agencies and may be required to support junior staff in attendance at meetings/ EHAT/CP meetings.
Consultation is offered to all professionals to identify the nature and level of the childs mental health need so that an appropriate CAMHS response can be defined and actioned.
Offer consultation and support to CAMHS wider system
All MHPs promote the mental health and emotional well-being of children and young people
The MHP will play a major role in encouraging and co-coordinating collaboration between all agencies by attending multi-agency meetings such as multi-agency EHAT meetings, child protection case conferences, education reviews etc., to provide a mental health perspective.
The MHP will be required to have excellent and effective communication skills, applicable to working both with young people, their families, and professional systems. Acting as a point of liaison between specialist CAMHS and universal services to ensure improved communication and collaboration via a range of different interfaces, forums, and meetings e.g., presenting at meetings within Plymouth.
The post holder will be required to contribute to the delivery of education and training to professionals in multi-agency universal services.
Contribute to team
Contribute to the development of team protocols and clinical practice, proposing changes for discussion. Maintain good activity records and input them onto the electronic recording system in a timely manner.
Maintain good activity records and provide them in a timely manner for inputting onto the electronic system.
Be available for and make use of clinical supervision, child protection supervision and operational line management supervision.
The Post holder is responsible for attending clinical supervision a minimum requirement of an hour per month.
The post holder will need to organize their own workload under the support and supervision of Clinical Team Manager
Maintain health records to the standards required by LSW
Contribute to a strong team ethos of enquiry, development, and improvement.
Contribute to the development of team protocols and clinical practice, proposing changes for discussion.
Participate in team meetings, for example allocation, supervision, reflective practice, case discussions.
The post holder will strongly adhere to anti-oppressive and anti-discriminatory practice, promote equity of opportunity, and use their professional position to empower others and challenge power imbalances where they are found to exist.
Keep up to date with CAMHS developments taking place nationally in line with service objectives.
To participate in audit and quality and patient safety activity in line with service objectives.
Input to the electronic system as appropriate e.g., child protection supervision coding.
To be aware of and familiar with LWSW policy and procedure and operate within that e.g., lone working policy.
To maintain high standards of infection prevention and control in day-to-day delivery of practice.
To measure and make available clinical outcome measures within an agreed system. This is most likely to be the CAMHS Outcomes Research Consortium.
Please refer to the relevant job description which has been attached to this job application/ advert.
Job description
Job responsibilities
To improve children and young peoples mental health through the delivery of an integrated and coordinated system of community based mental health care to children, young people, and their families, providing safe, culturally competent, effective, cost efficient, timely and accessible services that are in accordance with national and local priorities and are responsive to the needs and views of local children, young people, and their families.
To support the delivery of consultation, liaison, and training to staff in Universal/targeted/specialist Services. To also provide clinical input to the team, delivering practice within best evidence and to the highest possible standard. The post sits within a multi-agency locality-based team within the city offering mental health assessment and treatment interventions in line with NICE Guidelines.
To contribute to a positive working environment and open learning culture, which supports high morale and commitment within the Community Mental Health Team promoting wellbeing, personal development, and continuous improvement in the standards of business activities and professional practice.
To work with children/young people/families and professionals working with them, to reduce the stigma associated with mental health and contribute to the embedding of a positive message about maintaining good mental health.
The Mental Health Practitioners (MHP) will be supported to develop the ability to provide specialist and autonomous, culturally competent mental health assessment, formulation of and implementation of specific care plans and review for children and young people and their families/carers following a request for involvement. The MHP will have skills that enable them to communicate that assessment in writing to the referrer and the General Practitioner. This information may also be required to be copied to any other relevant parties involved in the young persons care, with the young persons permission where appropriate.
All Mental Health Practitioners (MHP) must use an evidence-based approach to develop and implement a specialist program of intervention to a defined caseload of children and young people. These interventions will be based on a clear theoretical framework and will take full account of the child or young persons developmental needs, gender, ethnicity, religion, race, ability, and sexual orientation. The MHP will need to develop their skills and knowledge enabling them to draw on a range of therapeutic interventions, for example different psychotherapeutic models, non- verbal therapeutic approaches and other techniques adapted for use with children and young people. They will also need to develop an extensive knowledge of the full range of children and family services across all agencies.
Direct intervention by the MHP is undertaken according to the competencies of individuals. As a Band 6 clinician the expectation will be that the clinician takes a lead role in the delivery of the service and supervise the junior members of the team. It will be evidence based and informed by a clear theoretical framework. The MHP will describe the planned care within a written care plan, review, and update, which has been signed by the child/young person and/or parent/carer.
The MHP will develop the skills and knowledge enabling to choose an intervention and deliver that from a range of therapeutic modalities including systemic practice, cognitive behavioral therapy, solution focused therapy.
The post holder will be expected to draw upon experience and knowledge gained through training and practice relating to child development, child and adolescent mental health and adult mental health.
The MHP will demonstrate effective skills in the assessment and reassessment of risk and communicate concerns accurately in a timely fashion. This is inclusive of priority assessments and requires multi-agency responses to risk assessment and risk management plans.
The MHP will develop skills and knowledge enabling them to make an autonomous decision about the time of discharge, and agree with the child, young person, and family/carers as well as multi-agency key partners. Communicate a summary of the work undertaken and how to sustain improvements made and include correspondence to General Practitioner.
The MHP is required to maintain high effective standards in the recording of clinical observations and actions, risk and risk management including child protection in health records.
The MHP will provide schools, and/or other community venues, with access to individual and small group therapeutic interventions for those pupils who require it, including working with families.
All MHPs work with families at their homes, education, and community settings and at base as appropriate/required by children/young people and their families.
The MHP will strongly adhere to culturally competent and anti-discriminatory practice, promote equity of opportunity, and use their professional position to empower others and challenge power imbalances where they are found to exist.
The MHP will provide consultation to staff in partner agencies and may be required to support junior staff in attendance at meetings/ EHAT/CP meetings.
Consultation is offered to all professionals to identify the nature and level of the childs mental health need so that an appropriate CAMHS response can be defined and actioned.
Offer consultation and support to CAMHS wider system
All MHPs promote the mental health and emotional well-being of children and young people
The MHP will play a major role in encouraging and co-coordinating collaboration between all agencies by attending multi-agency meetings such as multi-agency EHAT meetings, child protection case conferences, education reviews etc., to provide a mental health perspective.
The MHP will be required to have excellent and effective communication skills, applicable to working both with young people, their families, and professional systems. Acting as a point of liaison between specialist CAMHS and universal services to ensure improved communication and collaboration via a range of different interfaces, forums, and meetings e.g., presenting at meetings within Plymouth.
The post holder will be required to contribute to the delivery of education and training to professionals in multi-agency universal services.
Contribute to team
Contribute to the development of team protocols and clinical practice, proposing changes for discussion. Maintain good activity records and input them onto the electronic recording system in a timely manner.
Maintain good activity records and provide them in a timely manner for inputting onto the electronic system.
Be available for and make use of clinical supervision, child protection supervision and operational line management supervision.
The Post holder is responsible for attending clinical supervision a minimum requirement of an hour per month.
The post holder will need to organize their own workload under the support and supervision of Clinical Team Manager
Maintain health records to the standards required by LSW
Contribute to a strong team ethos of enquiry, development, and improvement.
Contribute to the development of team protocols and clinical practice, proposing changes for discussion.
Participate in team meetings, for example allocation, supervision, reflective practice, case discussions.
The post holder will strongly adhere to anti-oppressive and anti-discriminatory practice, promote equity of opportunity, and use their professional position to empower others and challenge power imbalances where they are found to exist.
Keep up to date with CAMHS developments taking place nationally in line with service objectives.
To participate in audit and quality and patient safety activity in line with service objectives.
Input to the electronic system as appropriate e.g., child protection supervision coding.
To be aware of and familiar with LWSW policy and procedure and operate within that e.g., lone working policy.
To maintain high standards of infection prevention and control in day-to-day delivery of practice.
To measure and make available clinical outcome measures within an agreed system. This is most likely to be the CAMHS Outcomes Research Consortium.
Please refer to the relevant job description which has been attached to this job application/ advert.
Person Specification
Circumstances
Essential
- Ability to frequently travel independently and in a timely manner between Livewell Southwest sites and community locations including areas not served by public transport.
- Ability to work flexibly (hours of work and duties) both as an individual and with other colleagues in Livewell Southwest and with partner agencies.
- Able to undertake the demands of the post with reasonable adjustments where required.
Desirable
- Adjustments can be considered in accordance with the Disability Discrimination Act.
Experience
Essential
- Experience (both work and life related)
- Experience of working in a multi-agency and/or multi-disciplinary
- context.
- Experience of working with the care systems both directly with
- Children and young people and professionals within the care
- system.
- Experience of post-registration working with children and young
- people who have experienced mental health difficulties.
- Experience in assessment, inc risk, care planning, intervention, and
- evaluation.
- Maintaining own safety in Community settings by working within
- relevant policy and having completed or be willing to complete
- breakaway training or equivalent.
- Experience of effective working with families of different cultural
- backgrounds.
- Experience of working within multi-agency safeguarding systems
- e.g., child protection conferences, child in need meetings
Desirable
- Experience of service evaluation
Knowledge
Essential
- Knowledge of relevant legislation and documents pertaining
- to children, e.g., Children Act 2004, Child Protection, National Service Framework, Every Child Matters etc. Learning Disability specific legislation and documents, Aiming High for Disabled Children, Valuing People, Mansell report, Mental Capacity Act.
- Knowledge of a range of mental health problems and disorders affecting children and young people who are in care.
- Knowledge of theories of child development and their application to practice.
- An understanding of resilience and vulnerability
Desirable
- Knowledge of different models of therapy, e.g., Applied Behavior Analysis and at least one other therapeutic modality e.g., CBT, Psychodynamic psychotherapy, solution focussed therapy etc.
Qualifications
Essential
- Core qualification in any Mental health modality such as Nursing /
- CPN/ Social Work / Psychology
- Appropriate Registration relevant to professional qualification
- Post graduate training qualification in methods of working with
- children with mental health problems, e.g., counselling, systemic
- practice or post grad diploma in child and adolescent mental health
Skills
Essential
- Mental Health and Risk assessment, care planning, evaluation, and intervention skills
- Well established case management skills and good organizational skills with ability to prioritize
- Well-developed communication skills both oral and written
- Commitment to anti-oppressive practice
- Ability to work in partnership and in collaboration with others, both in and out of own agency/professional background.
- Commitment to own learning and professional development.
- Reflective Practitioner
Desirable
- Culturally competent assessment and intervention skills
- Specific therapeutic skills relevant to working with children and families
- Consultation skills.
- Training skills
- Self-motivating and able to work on own initiative
Person Specification
Circumstances
Essential
- Ability to frequently travel independently and in a timely manner between Livewell Southwest sites and community locations including areas not served by public transport.
- Ability to work flexibly (hours of work and duties) both as an individual and with other colleagues in Livewell Southwest and with partner agencies.
- Able to undertake the demands of the post with reasonable adjustments where required.
Desirable
- Adjustments can be considered in accordance with the Disability Discrimination Act.
Experience
Essential
- Experience (both work and life related)
- Experience of working in a multi-agency and/or multi-disciplinary
- context.
- Experience of working with the care systems both directly with
- Children and young people and professionals within the care
- system.
- Experience of post-registration working with children and young
- people who have experienced mental health difficulties.
- Experience in assessment, inc risk, care planning, intervention, and
- evaluation.
- Maintaining own safety in Community settings by working within
- relevant policy and having completed or be willing to complete
- breakaway training or equivalent.
- Experience of effective working with families of different cultural
- backgrounds.
- Experience of working within multi-agency safeguarding systems
- e.g., child protection conferences, child in need meetings
Desirable
- Experience of service evaluation
Knowledge
Essential
- Knowledge of relevant legislation and documents pertaining
- to children, e.g., Children Act 2004, Child Protection, National Service Framework, Every Child Matters etc. Learning Disability specific legislation and documents, Aiming High for Disabled Children, Valuing People, Mansell report, Mental Capacity Act.
- Knowledge of a range of mental health problems and disorders affecting children and young people who are in care.
- Knowledge of theories of child development and their application to practice.
- An understanding of resilience and vulnerability
Desirable
- Knowledge of different models of therapy, e.g., Applied Behavior Analysis and at least one other therapeutic modality e.g., CBT, Psychodynamic psychotherapy, solution focussed therapy etc.
Qualifications
Essential
- Core qualification in any Mental health modality such as Nursing /
- CPN/ Social Work / Psychology
- Appropriate Registration relevant to professional qualification
- Post graduate training qualification in methods of working with
- children with mental health problems, e.g., counselling, systemic
- practice or post grad diploma in child and adolescent mental health
Skills
Essential
- Mental Health and Risk assessment, care planning, evaluation, and intervention skills
- Well established case management skills and good organizational skills with ability to prioritize
- Well-developed communication skills both oral and written
- Commitment to anti-oppressive practice
- Ability to work in partnership and in collaboration with others, both in and out of own agency/professional background.
- Commitment to own learning and professional development.
- Reflective Practitioner
Desirable
- Culturally competent assessment and intervention skills
- Specific therapeutic skills relevant to working with children and families
- Consultation skills.
- Training skills
- Self-motivating and able to work on own initiative
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Livewell Southwest
Address
200 Mount Gould Road
Mount Gould
Plymouth
Devon
PL4 7PY
United Kingdom
Employer's website
https://www.livewellsouthwest.co.uk/ (Opens in a new tab)
Employer details
Employer name
Livewell Southwest
Address
200 Mount Gould Road
Mount Gould
Plymouth
Devon
PL4 7PY
United Kingdom
Employer's website
https://www.livewellsouthwest.co.uk/ (Opens in a new tab)
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