Job description

Job responsibilities

Key Tasks

• Provide a smooth running comprehensive administrative service for the Care Navigators and Clinical staff to all aspects of the Integrated Urgent Primary Care Services. The Senior Care Navigator will participate in a 4 week rolling rota which will include earlies, days, evenings, weekends and bank holidays with the occasional need to work night shifts.
• Organise and supervise the non-clinical staff to ensure that all available resources are managed effectively.
• Manage problem situations as and when they arise. These could include technical, administrative and staffing issues and queries or complaints from patients and their carers.
• Liaise with clinical staff to enable the smooth running of the Integrated Primary Care service.
• Liaise with the Service Manager in hours about any problems and to highlight issues for service improvement and development.
• Liaise with the on call manager who can offer support outside of office hours.
• Senior Care Navigator has a responsibility to ensure that there is adequate administrative staffing, so that patient care is not compromised.
• Line management responsibility for the Care Navigators. including induction, training, 1 to 1 meetings and appraisals.
• Senior Care Navigator will be fully conversant in the computer systems used by the services (Adastra, Cerner and EMIS web) and will maintain the databases, run uncomplicated search reports and train staff.
• To help the Integrated Primary Care Service and the Single Point of Access to achieve their Key Performance targets without compromising the quality of the services to the patient.
• Where referral to a healthcare professional is not required, offering pathways ensuring the patient is guided appropriately to other services/organisations including PALS and the third sector, social care, community services, voluntary sector, and other independent providers such as pharmacies.
• Provide evidence-based healthcare advice, making every contact count, maximising opportunities for health education/health promotion.
• Responsible for overseeing the Integrated Urgent Primary Care service clinic environment ensuring that supplies are maintained, clinic rooms adhere to health and safety and infection control procedures and standards.

• Line management responsibility for a team of Care Navigators.
• To develop a thorough knowledge of the GP Care Group and to work in accordance with written protocols.
• To provide excellent customer care, demonstrating empathy; patience and a holistic approach to client/patient care, with commitment to building effective working relationships.
• To have good written and verbal communication skills, with the ability to communicate with a wide range of providers and users of services, including patients; carers; voluntary; social; primary and secondary care providers.
• To have a sound and up to date knowledge of local health and social care policy, together with service availability and how to access those services.
• To access an accurate database of services available for clients/patients.
• To understand, and be able to disseminate, health promotion information, using this to identify clients who might benefit from these services and to signpost accordingly.
• To keep accurate records of all client/patient contacts, using the organisation databases and templates as directed, updating, as necessary.
• To understand the common needs and safeguarding issues of vulnerable patient groups, including the elderly; housebound and those with long-term conditions, including physical and mental disabilities.
• To work with clinicians, in the care of patients facilitating and helping with a variety of patient tests as appropriate.
• To ensure the clinical areas are appropriately stocked with relevant equipment daily.
• To understand the legal, ethical and regulatory principles of the NHS and know personal boundaries and when to seek help.
• To be aware of own impact in the process of care; the need for reflection on practice and resilience when faced with challenging situations.
• To understand the importance of confidentiality.
• To respond appropriately in emergency situations.
• To report any incidents that might compromise health and safety for self, other staff, or customers/patients.
• To assist in the training of other colleagues where appropriate.
• Other liaison/health promotion activities as agreed with the organisation.
• The post holder will be expected to participate in training relevant to the needs of the service.
• The postholder is expected to actively participate in team meetings and contribute to the successful delivery of the service.

Person Specification

Knowledge

Essential

• Advanced knowledge of local health and social care system and wide range of options available for patients in Primary Care

Skills and Abilities

Essential

• Confident in communication methods (both written and verbal) and able to communicate effectively with a range of customer and provider groups
• Effective Organisation Skills
• Ability to work under pressure and meet deadlines

Experience

Essential

• Previous experience in reception or administrative role with customer contact and evidence of ability to use initiative and work independently with line management responsibility

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Tower Hamlets GP Care Group

Address

First Floor Beaumont House

Bancroft Road

London

E1 4DG

United Kingdom

Employer's website

https://www.gpcaregroup.org/section/387/Home (Opens in a new tab)

Job description

Job responsibilities

We are seeking a motivated, enthusiastic, and patient-focused Salaried GP to join our supportive and forward-thinking Primary Care Network team. This is an exciting opportunity to work collaboratively across our member practices, delivering high-quality patient care within a well-established multidisciplinary environment.

About us:PCN1W is a collaboration of four local GP practices (Everglade, Deans Lane, Parkview & Watling) serving approximately 40,000 patients across Edgware & Colindale.We are committed to improving access, reducing health inequalities, and delivering innovative models of care.We have a full complement of clinical staff, pharmacists, physiotherapist, dietitian, social prescribers, health & well-being champion, mental health worker as well as a supportive management team.We are committed to supporting your ongoing professional development and wellbeing. The successful candidate will receive support to attend mandatory and additional training opportunities, helping to further develop clinical, leadership, and specialist skills within primary care.

What We Offer:

Sessional rate: £11,500 per session dependent on experience

Medical defence fees paid inclusive

6 weeks annual leave (pro rata)

1 week paid CPD/study leave (pro rata)

Full support with appraisals and revalidation

Flexible working arrangements

Opportunities for portfolio working and development of specialist interests

Supportive multidisciplinary team environment

Active involvement in PCN projects and service development

Training practice with opportunities to support and develop GP Registrars

Key Responsibilities:

Working collaboratively with the wider multidisciplinary team.

Supporting delivery of enhanced services, population health initiatives, and PCN service specifications.

Participating in clinical meetings, learning events, and quality improvement activities that contribute to continuous service development.

Contributing to a supportive training environment, including involvement with GP Registrars where appropriate.

Undertaking a mixture of clinical and associated administrative work linked to patient care, including reviewing results, correspondence, prescriptions, and related documentation.

Participating in home visits where clinically appropriate.

Supporting a positive, inclusive, and patient-focused working culture across the organisation.

Person Specification

Qualifications

Essential

• Registration with GMC

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Everglade Medical Practice

Address

Grahame Park Health centre

The Concourse

London

NW9 5XT

United Kingdom

Employer's website

https://www.everglademedicalpractice.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

KEY OBJECTIVES:

1. Manage eRS referral workflows safely and efficiently:Process and monitor NHS e-Referral Service activity, including referrals, worklists, Advice & Guidance and Advice & Refer workflows, ensuring actions are completed accurately and escalated appropriately.

2. Provide high-quality medical secretarial support: Support clinicians and the wider practice by preparing, processing and tracking referrals, correspondence, reports and patient-related documentation.

3. Coordinate clinical administration and patient communication: Ensure patient referral queries, hospital correspondence, advice outcomes and follow-up actions are handled clearly, professionally and within agreed timescales.

4. Process SARs, insurance and private report requests: Support the practice with Subject Access Requests, insurance reports, medical reports and related administrative work in line with confidentiality, information governance and practice procedures.

5. Maintain accurate records, tracking and governance: Ensure all secretarial work is recorded, tracked and filed correctly on EMIS and relevant systems, with risks, delays or incomplete information escalated promptly.

6. Work collaboratively with clinical and administrative teams: Act as a key link between clinicians, patients, hospitals, external services and internal teams to support safe, timely and coordinated patient care.

7. General responsibilities: Work flexibly and professionally within the wider practice team, maintaining high standards of confidentiality, accuracy, communication and patient-centred administrative support.

8. Circle membership:Participate in relevant practice Circles aligned to the role, supporting shared accountability, service improvement and delivery of agreed actions linked to secretarial, access, governance or administrative workflows.

Please see the Supporting Information section to download the full Job Description for this role.

Person Specification

Experience

Essential

• Please refer to the full Job Specification which can be downloaded from the Supporting Information section for this post.

Desirable

• Please refer to the full Job Specification which can be downloaded from the Supporting Information section for this post.

Qualifications

Essential

• GCSE grade A to C in English and Maths OR Candidate is able to demonstrate an equivalent level of literacy and numeracy through relevant qualifications, training or practical experience.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Jubilee Street Practice

Address

368-374 Commercial Road

London

E1 0LS

United Kingdom

Employer's website

http://www.jubileestreetpractice.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

To provide NHS personal medical services to registered patients on the Practice list.

The post-holder will manage a caseload and deal with a wide range of health needs in a primary care setting, ensuring the highest standards of care for all registered and temporary patients.

REPORTS TO: Senior Partner (Clinical)

DUTIES AND KEY RESPONSIBILITIES

Clinical Responsibilities:

• In accordance with the Practice timetable, as agreed, the post-holder will make themselves available to undertake a variety of duties including surgery consultations, telephone consultations and queries, triage calls, triage visits, checking and signing of repeat prescriptions and dealing with queries, paperwork and correspondence in a timely fashion.

• Respond to medical problems presented by temporary residents as required.
• Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organization.
• Assessing the health care needs of patients with undifferentiated and undiagnosed problems.
• Screening patients for disease risk factors and early signs of illness.
• In consultation with patients and in line with current Practice disease management protocols, developing care plans for ongoing health conditions.

• To assist in the establishment of appropriate systems to manage common chronic medical conditions.
• Completion of clinically related administrative and non-clinical duties needed for the delivery of the service.
• Providing counselling and health education.
• Refer patients for further opinions and interventions when clinically required.
• Recording clear and contemporaneous consultation notes to agreed standards.

• Compiling and issuing computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions wherever possible).
• Prescribing in accordance with the Practice prescribing formulary whenever this is clinically appropriate.
• Participate in training plans of medical students as required.
• In general the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care.

Maintaining, monitoring and updating computer database and management of medical records and practice audits

• Ensure that practice clinical database is updated promptly and accurately with information relating to patient records, as required for clinical accuracy and for practice recording requirements under QOF and Enhanced Services.
• Appropriate use of Read codes.
• Participating in the collection and collation of statistics towards the preparation of practice reports, performance monitoring and audits.
• Participating in the auditing of practice activity.

Practice Organisation

• Process and action incoming patient and hospital correspondence
• Attendance at in-house meetings, significant event audit meetings and others as deemed necessary
• Ensure that the practice complaints system is adhered to at all times
• Awareness and compliance with all relevant guidelines e.g. data protection, confidentiality and health and safety

• Maintain current CPR and anaphylaxis certification

Confidentiality

• In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
• In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the

Practice as a business organization. All such information from any source is to be regarded as strictly confidential

• Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorized persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & Safety

• The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy:
• Providing information regarding immune consent with particular regard to Hepatitis B status

• Identifying the risk involved in work activities and undertaking such activities in a way that manages those risks
• Using appropriate infection control procedures particularly those relating to needlestick injuries, maintaining work areas in a tidy and safe way and free from hazards
• Ensuring that all accident or dangerous accidents are reported and investigated and follow up action taken where necessary.

Equality and Diversity

• The post-holder will support the quality, diversity and rights of patients, carers and colleagues to include:

• Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with current legislation
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
• Behaving in a manner which is welcoming to and of the individual, is non-judgemental and respects their circumstances, feelings, priorities and rights.

Quality

• The post-holder will strive to maintain quality within the Practice, and will:

• Alert other team members to issues of quality and risk
• Assess own performance and take accountability for own actions, either directly or under supervision
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhanced the teams performance
• Work effectively with individuals in other agencies to meet patients needs
• Effectively manage own time, workload and resources.

Communication

• The post-holder should recognize the importance of effective communication within the team and will strive to:
• Communicate effectively with other team members
• Communicate effectively with patients and carers
• Recognise peoples needs for alternative methods of communication and respond accordingly.

Clinical Workload

• Usual half-day session compromises 15 x 10 minute face-to-face appointments, 3 x 5 minute telephone consultations with one visit per session. With ability to be flexible when demand necessitates

Person Specification

Experience

Essential

• Chronic disease management
• Primary prevention & screening services
• Clinical Governance/working with multi-disciplinary teams
• Delivery of QoF targets
• Self audit and reflection
• Organised and efficient in record keeping and completion of paperwork
• Time management, being able to prioritise work and work under pressure
• Computer literacy
• Knowledge of SystmOne

Desirable

• Experience of working a variety of clinical software systems Adaptability to change
• Service Development

Qualifications

Essential

• Fully qualified GP with GMC registration
• Annual appraisal and revalidation (when appropriate)
• General practice (Vocational Training Scheme) trained
• On a PCT medical performers list
• Enhanced CRB check
• UK driving licence
• Current CPR certificate
• UK work permit (if required)
• Medical defence union cover

Desirable

• Evidence of continued professional development

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Manor Park Surgery

Address

Manor Park Surgery

Bellmount Close

Leeds

LS13 2UP

United Kingdom

Employer's website

https://www.manorparksurgery.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

JOB TITLE: SALARIED GENERAL PRACTITIONER

REPORTS TO: THE SENIOR PARTNER (Clinically)

THE PRACTICE & BUSINESS MANAGER (Administratively)

HOURS: TBC

Job summary:

The post-holder will manage a caseload and deal with a wide range of health needs in a primary care setting, ensuring the highest standards of care for all registered and temporary patients.

Clinical responsibilities:

• In accordance with the practice timetable, as agreed, the post-holder will make themselves available to undertake a variety of duties, including surgery consultations, telephone consultations and queries, visiting patients at home, checking and signing repeat prescriptions and dealing with queries, paperwork and correspondence in a timely fashion
• Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation
• Assessing the health care needs of patients with undifferentiated and undiagnosed problems
• Screening patients for disease risk factors and early signs of illness
• Developing care plans for health in consultation with patients and in line with current practice disease management protocols
• Providing counselling and health education
• Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate
• Recording clear and contemporaneous consultation notes to agreed standards
• Collecting data for audit purposes
• Compiling and issuing computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible)
• Prescribing in accordance with the practice prescribing formulary (or generically) whenever this is clinically appropriate
• In general, the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care.

Other responsibilities within the organisation:

• Awareness of and compliance with all relevant practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety
• A commitment to life-long learning and audit to ensure evidence-based best practice
• Contributing to evaluation/audit and clinical standard setting within the organisation
• Contributing to the development of computer-based patient records
• Contributing to the summarising of patient records and read-coding patient data
• Attending training and events organised by the practice or other agencies, where appropriate.

Confidentiality:

• In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
• In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
• Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & safety:

The post-holder will implement and lead on a full range of promotion and management of their own and others health and safety and infection control as defined in the practice health & safety policy, the practice health & safety manual, and the practice infection control policy and published procedures. This will include (but will not be limited to):

• Using personal security systems within the workplace according to practice guidelines
• Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines
• Providing advice on the correct and safe management of the specimens process, including collection, labelling, handling, use of correct and clean containers, storage and transport arrangements
• Correct personal use of Personal Protective Equipment (PPE) and ensuring correct use of PPE by others, advising on appropriate circumstances for use by clinicians, staff and patients.
• Management of the full range of infection control procedures in both routine and extraordinary circumstances (e.g. pandemic or individual infectious circumstances)
• Hand hygiene standards for self and others
• Managing directly all incidents of accidental exposure
• Management and advice relating to infection control and clinically based patient care protocols, and implementation of those protocols across the practice
• Active observation of current working practices across the practice in relation to infection control, cleanliness and related activities, ensuring that procedures are followed and weaknesses/training needs are identified, escalating issues as appropriate to the responsible person
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process
• Making effective use of training to update knowledge and skills, and initiate and manage the training of others across the full range of infection control and patient processes
• Monitoring practice facilities and equipment in relation to infection control, ensuring that proper use is made of hand-cleansing facilities, wipes etc., and that these are sufficient to ensure a good clinical working environment. Lack of facilities to be escalated as appropriate to the responsible manager
• Safe management of sharps use, storage and disposal
• Maintenance of own clean working environment
• Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile and safe way, free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible management
• Actively identifying, reporting, and correcting health and safety hazards and infection hazards immediately when recognised
• Keeping own work areas and general/patient areas generally clean, sterile, identifying issues and hazards/risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with responsible managers
• Undertaking periodic infection control training (minimum twice annually)
• Correct waste and instrument management, including handling, segregation, and container use
• Maintenance of sterile environments
• Demonstrate due regard for safeguarding and promoting the welfare of children.

Equality and diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

• Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
• Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/professional development:

In addition to maintaining continued education through attendance at any courses and/or study days necessary to ensure that professional development requirements for PREP are met, the post-holder will participate in any training programme implemented by the practice as part of this employment, with such training to include:

• Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

Quality:

The post-holder will strive to maintain quality within the practice, and will:

• Alert other team members to issues of quality and risk
• Assess own performance and take accountability for own actions, either directly or under supervision
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
• Work effectively with individuals in other agencies to meet patients needs
• Effectively manage own time, workload and resources.

Communication:

The post-holder should recognise the importance of effective communication within the team and will strive to:

• Communicate effectively with other team members
• Communicate effectively with patients and carers
• Recognise peoples needs for alternative methods of communication and respond accordingly.

Contribution to the implementation of services:

The post-holder will:

• Apply practice policies, standards and guidance
• Discuss with other members of the team how the policies, standards and guidelines will affect own work
• Participate in audit where appropriate.

General:

The above duties are neither exclusive nor exhaustive and the post holder may be required to take on other duties appropriate to the role.

The Senior Partner reserves the right to amend this job description in consultation with the post holder.

Person Specification

Experience

Essential

• Experience of working in Primary Care

Desirable

• Experience of working in Primary Care

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Park Lane Practice

Address

7-9 Park Lane

Swindon

SN1 5HG

United Kingdom

Employer's website

https://www.parklanepracticeswindon.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The following are the core responsibilities of the cleaner in the clinical environment. There may be onoccasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

a) Ensure where applicable areas are:

a) Vacuumed

b) Damp mopped

c) Damp dusted

d) Glass and mirrors cleaned

e) Tiled areas washed

f) Painted surfaces cleaned

b) Safely empty and subsequently clean clinical and general waste bins, ensuring waste is placed in the appropriate receptacle

c) Adhere to the periodic cleaning schedule, ensuring all activities are completed

d) Use cleaning equipment in a safe and effective manner, adhering to manufacturers instructions.

e) Replenish all consumable items (hand towels, toilet roll etc.) as required

f) Adhere to the colour coding system for cleaning equipment at all times, seeking appropriate guidance if required

g) Ensure all cleaning materials are stored in a safe and secure manner, adhering to COSHH, H&S and other legislative acts and guidance

h) As required, undertake legionella flushing of systems within the practice

i) Report any faulty equipment to line management in a timely manner

j) Report any defects found during the cleaning process to line management in a timely manner

Person Specification

Experience

Essential

• Experience of working in a clinical cleaning environment

Desirable

• Experience of working in a GP or clinical environment

Qualifications

Essential

• Basic standard of general education
• knowledge of cleaning of clinical environment
• Ability to follow policy and procedure and effectively manage stock

Desirable

• Cleaning related qualification
• Flexibility to work outside of core hours and some elements of lone working
• Disclosure Barring Service (DBS ) check

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Cambridge Avenue Medical Centre

Address

Cambridge Avenue Medical Centre

Cambridge Avenue

Scunthorpe

DN16 3LG

United Kingdom

Employer's website

https://www.cambridgeavenuemedicalcentre.nhs.uk/index.aspx (Opens in a new tab)

Job description

Job responsibilities

The following are the core responsibilities of the practice nurse. There may be on occasion a requirement to carry out other tasks; this will be dependent on factors such as workload and staffing levels:

a. Develop, implement and embed health promotion and well-being programmes

b. Implement and evaluate individual treatment plans for chronic disease patients

c. Identify, manage and support patients at risk of developing long-term conditions, preventing adverse effects on patients health

d. Provide routine nursing care to patients as required in accordance with clinical-based evidence, NICE and the NSF

e. Provide wound care (ulcer/Doppler etc.) to patients

f. Provide travel medicine services

g. Request pathology services as necessary

h. Process pathology results as required

i. Provide chronic disease clinics, delivering patient care as necessary, referring patients to secondary/specialist care as required

j. Maintain accurate clinical records in conjunction with extant legislation

k. Ensure read codes are used effectively

l. Maintain chronic disease registers

m. Develop, implement and embed well woman clinics

n. Develop, implement and embed well man clinics

o. Chaperone patients where necessary

p. Assist GPs with minor surgery when required

q. Prioritise health issues and intervene appropriately

r. Support the team in dealing with clinical emergencies

s. Recognise, assess and refer patients presenting with mental health needs

t. Implement vaccination programmes for adults and children

u. Support patients in the use of their prescribed medicines or over-the-counter medicines (within own scope of practice)

v. Liaise with external services/agencies to ensure the patient is supported appropriately (vulnerable patients etc.)

w. Delegate clinical responsibilities appropriately (ensuring safe practice and that the task is within the scope of practice of the individual)

x. Support the clinical team with all safeguarding matters, in accordance with local and national policies

y. Understand practice and local policies for substance abuse and addictive behaviour, referring patients appropriately

z. Deliver opportunistic health promotion where appropriate

Secondary responsibilities

In addition to the primary responsibilities, the practice nurse may be requested to:

a. Act as the audit lead, effectively utilising the audit cycle

b. Monitor and ensure the safe storage, rotation and disposal of medicaments

c. Support junior members of the nursing team, providing guidance when necessary

d. Participate in local initiatives to enhance service delivery and patient care

e. Support and participate in shared learning within the practice

f.Continually review clinical practices, responding to national policies and initiatives where appropriate

g.Participate in the review of significant and near-miss events applying a structured approach, i.e. root cause analysis (RCA).

"No canvassing or recruitment agencies, please."

Person Specification

Clinical knowledge

Essential

• Wound care/removal of sutures and staples; ECGs; Venepuncture; New patient medicals; Chaperone procedure; Requesting pathology tests and processing the results, advising patients accordingly; Travel medicine; Diabetes; Hypertension; Asthma; Spirometry; CHD; Immunisations (routine, childhood and travel); Womens health (Cervical cytology, contraception etc.); Understands the importance of evidence-based practice; Broad knowledge of clinical governance; Ability to record accurate clinical notes; Ability to work within own scope of practice and to understand when to refer to GPs; Knowledge of health promotion strategies; Understands the requirement for PGDs and associated policy;

Desirable

• Knowledge of public health issues in the local area; Awareness of issues within the wider health arena;

Qualifications

Essential

• NMC Registered Nurse

Desirable

• Postgraduate diploma or degree ( Care)

Experience

Essential

• Experience working in a primary care environment; Experience chronic disease management.

Desirable

• Experience of working as a practice nurse or community nurse

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Primary Care Management Solutions Ltd

Address

Grove Village Medical Centre

4 Cleeve Court

Kilross Road

Bedfont

TW14 8SN

United Kingdom

Employer's website

https://www.pcmsolutions.co.uk (Opens in a new tab)

Job description

Job responsibilities

Responsibility for People Management

Provide clinical supervision and line management for specified members of staff within the MDT and ensure all other line management is completed within the team.

To manage the overall team on a day-day basis ensuring that the skill-mix is appropriate to the needs of the patients.

Have the ability to challenge staff where the standards fall below expectation. This will include poor performance issues.

Assist in education programmes for junior staff.

Participate regularly in interview panels.

The post holder will behave in a manner that does not bring the team or Livewell into disrepute.

Responsibility as appointing officer for recruitment of junior staff.

In collaboration with other leads, review workforce development plan which will include skill mix.

To manage and deliver learning from incidents, complaints and PSIRF.

Responsibility for information resources:

Responsible for recording Personalised Care Framework (PCF) and monitoring the quality of data provided by junior staff.

Responsible for SystmOne contacts and monitor the standard of work of junior staff.

Maintain accurate, timely paper and electronic records. Ensure they are kept safely in accordance with Livewell policy.

Maintain electronic diary as Livewell healthcare protocol.

Monitor junior staff ensuring they complete electronic diaries.

Assist Perinatal Team service to improve data quality ensuring records meet National Mental Health Minimum Data Set requirements.

Responsibility for financial and/or physical resources

Responsible for the team budget, meeting with management accountant when required to ensure allocated money is spent effectively and within budget.

Authorised signatory for the team budget.

Responsible for the checking and authorisation of eroster and travel claims and forwarding on for payment. This includes nursing and admin if required.

Ensure physical assets are monitored and re-ordered on a regular basis keep a watchful eye on expenditure ensuring costs remain with allocated budget.

The post-holder will be an authorised to make procurements using the ePROC/Oracle system.

Responsible for the use of individual corporate credit card if required and log completed and sent off in time.

Responsibility for administration

Responsible for recording PCF and monitoring the quality of data provided by junior staff.

Responsible for SystmOne contacts and monitor the standard of work of junior staff.

Maintain accurate, timely paper and electronic records. Ensure they are kept safely in accordance with Livewell policy.

Maintain electronic diary as Livewell healthcare protocol.

Monitor junior staff ensuring they complete electronic diaries.

Assist Perinatal Team to improve data quality ensuring records meet National Mental Health Minimum Data Set requirements.

Ensuring that line management, supervision and appraisal documentation is in keeping with LSW standards.

There is overall accountability to ensure there is evidence of high-quality care standards within the team in line with CQC key lines of enquiry.

Be able to use a keyboard to enter client data and access information, and use the LSW website, email system and electronic notes system.

Clinically and professional responsible for maintaining client records (paper based or electronic).

Responsibility for people who use our services

The post holder will also be required to complete an assessment of the patients physical presentation during these appointments.

The post holder will be required to monitor progress and assess risk during these appointments and ultimately use these appointments to assess need, and contribute to the care planning and treatment for the patient. The appointments are hoped to provide support and psychoeducation which the post holder will be responsible for providing.

The post holder will be required to respond efficiently and appropriately should the patient require immediate medical intervention.

The post holder will need to work alongside other services involved in the persons care. Ensuring continuity of care, excellent communication and support with care planning and risk management. This could be SEDCAS, CMHS, GPs and other services.

The person will support with signposting where necessary.

Ability to manage and communicate about issues, which can be complex and distressing.

Must be able to maintain professionalism when dealing with occasional aggressive, abusive, or distressed patients and families.

Obtain and record informed consent from clients at each contact in accordance with Livewell SW policy.

Negotiate with clients and carers to identify and formulate client-centred goals and demonstrate ongoing evaluation of client progress using agreed outcome measures, where necessary.

Use appropriate verbal and non-verbal communication tools e.g., instructions, motivation, diagrams, and pictures.

To be able to adapt style of communication if the patient has communication, cognitive or other problems that may create a barrier to communication affecting ultimate treatment outcomes eg using appropriate verbal and non-verbal communication tools e.g. instructions, motivation, diagrams, and pictures.

Have direct face to face responsibility for client contact when assessing or treating.

Dealing with clients daily who may be verbally or physically aggressive. To treat clients who are upset and distressed e.g., when clients and families are coming to terms with a complex mental health condition.

Provide specialist advice via written or verbal instruction to clients, carers and relatives. This may be exercise programmes, health education, preventative or condition- specific advice.

Responsibility for implementation of policy and/or service developments

To plan and develop a robust and multidisciplinary approach to managing patients with physical and mental health needs, within the footprint of Livewell Southwest.

The postholder would also be responsible for the development of future initiatives and will be involved in setting up new processes, and the writing of policies for Livewell.

Identify and manage clinical and other risks. Record near misses and actual events through the incident reporting process.

Undertake measurement, evaluation, and audit of the service to improve quality, standards and contribute to the evidence base. Promptly act on feedback from clients to improve their experience.

The post holder will have responsibility for the development of Perinatal Team service as well as working in collaboration with management colleagues to develop frictionless care pathways.

The post holder will work with other senior staff within the recovery pathway, such as CMHT and other stakeholders to develop initiatives and improve care.

Continuously develop depth of knowledge in own field and support others to do so.

Proactively promote services and seek opportunities for service development or business opportunities.

To contribute to the development and implementation of local/team/departmental policies and standards with support from senior staff and to educate other team members in their implementation.

Work within the multi-disciplinary to team to ensure consistent and equitable application of all Livewell SW policies.

Provide timely data about team performance and client outcome measures related to activity and contract monitoring regularly or as required.

Carry out audit to improve service and compliance with local and national standards, to facilitate best practice and enhance service delivery e.g., audit of the completion of nutrition screening tools on all wards.

To be responsible for producing and updating patient resources in line with current research.

To be responsible for disseminating and implementing local national guidelines and policies.

To attend and contribute to relevant team/service meetings.

To co-ordinate, monitor and maintain up-to-date standards of practice.

Please see attached full job description and person specification

Person Specification

Knowledge

Essential

• Perinatal subtypes of diagnosis, knowledge of perinatal care pathway, knowledge of evidence based recommended treatments, knowledge of initiatives within perinatal community, knowledge of assessment of physical risk and evidence base
• Acute Mental Health
• Mental Health Act and Mental Capacity Act
• Physical health needs Knowledge of Livewell Southwest
• policies to support management of service
• Computer literacy skills, including quick and accurate use of keyboard, presentation of data, word processing, electronic delivery of presentations report writing and internet use to inform practice.

Skills

Essential

• An ability to be able to use highly developed interpersonal
• and communication skills to impact on the behaviour and views of clients with severely challenging, sometimes life threatening behaviours on a frequent basis
• Ability to undertake a full set of physical observations and respond accordingly.
• Demonstrate a high level of empathy, self-awareness and emotional resilience having to cope with emotionally demanding situations on a frequent basis
• Able to use advanced analytical skills and to concentrate for prolonged periods during emotive and stressful situations.
• Ability to demonstrate a high level of time management and organisational skills
• Able to work within codes of practice of NMC policies and procedures
• Highly specialist skills demonstrating varied comprehensive clinical experience in order to deliver best practice for a range of complex conditions.
• Current valid UK driving licence or an ability to access various sites/ patient
• homes across the locality within an efficient time frame.
• Aneffectiveteamworkerwho is empathetic and approachable
• Proactive, with an ability to set up new initiatives.
• Flexible regarding duties and ability to cope with change
• Ability to take ownership and leadership of new projects, national initiatives and service development.
• Ability to work under pressure and to manage crisis and risk management.
• Ability to work within a structured care pathway across two different services.

Qualifications

Essential

• RMN/Dip HE/BSc Mental Health Nursing with relevant experience
• RGN/Dip HE/BSc General Nurse with relevant experience
• NMC registration
• Significant relevant experience and/ or evidence of post grad level study in a relevant area
• Evidence of on-going professional development. There is a requirement to ensure that training is undertaken to ensure sufficient knowledge in both physical and mental health needs

Desirable

• Working towards or hold a certificate in
• counselling skills or have extensive counselling experience.
• European Computer Driving Licence
• Clinical Supervisory Skills Course

Experience

Essential

• Experience of line managing other staff
• Proven relevant experience in working with those who have acute mental health problems.
• Proven experience in assessing the physical/mental health of a patient and associated risk management.
• Proven experience in quality improvement and development of projects.
• Provenexperienceofassessment skills.
• Proven experience of teaching
• Experience of working in/with internal and external agencies including primary care.
• Competence with clients with complex needs, communication issues and/or challenging behaviour
• Varied and comprehensive post-graduate clinical experience across a range of clinical areas.
• Senior level experience of working in a multi-disciplinary team
• Evidence of active participation in audit activities
• Experience of dealing with distressed clients, carers or colleagues
• Experience and competence in negotiating and recording aims of treatment and agreeing a plan of action with; client/relatives/carers/medical staff

Desirable

• Experience of leading and developing new initiatives/ services
• Competence andexperience in
• advancedcommunication skillsincludingnegotiation, motivationalinterviewingand evoking behavioural change in complex cases.
• Experienceofworkingina mental health unit/ ward
• Experience and evidence of developing evidence based literature, guidelines and protocols for a range of more complex needs for a wide range of people e.g. clients with Mental Illness or neurological impairment, carers, general public and healthcare workers

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Livewell Southwest

Address

First Floor Ridgeview

Plympton Clinic

Plymouth

Devon

PL7 2AU

United Kingdom

Employer's website

https://www.livewellsouthwest.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Being a first point of contact for our patients, whether it be face to face or by the telephone, to offer support and guidance on choosing the right service at the right time.

Dealing with administrative tasks behind the scenes, processing incoming documents from third parties, prescriptions, GP Requests and much more.

Being friendly and welcoming to all patients with the ability to remain calm and professional when dealing with difficult situations.

Using our online patient access system (Klinik) to monitor online patient requests, and triage patients accordingly.

Booking appointments for GP clinics and other practice clinicians as required ensuring correct information is provided.

Ensuring that accurate information and messages are passed to the Doctors and other surgery staff.

Dealing with all telephone queries/requests from patients and acting as a liaison with GPs and other practice clinicians.

To participate in in-house training, or other training as required.

To respect and maintain all aspects of confidentiality relating to Patients, Staff and Practice.

Any other duties which might reasonably be expected of the post.

Person Specification

Experience

Essential

• Previous experience working with people
• Driven to give the best possible patient experience

Desirable

• Experience of working in primary care

Qualifications

Essential

• Educated to GCSE level or equivalent
• GCSE Mathematics & English C or above

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Old School Surgery

Address

The Old School Surgery

Manor Road

Fishponds

Bristol

BS16 2JD

United Kingdom

Employer's website

https://www.oldschoolsurgery.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Assistant therapy practitioners in CAATT are provided with the opportunity to develop and maintain the skills required to meet the defined competencies of the role which includes skills in Dietetic, Occupational Therapy and Physiotherapy support.

Person Specification

Experience

Essential

• GCSE English & Maths grade C or above (or equivalent)
• Experience of working in a support worker role
• Experience of working in the NHS

Desirable

• Previous experience of OT/Physio/HCSW roles
• Ability to travel between sites in a timely manner

Skills & Attributes

Essential

• Numeracy and Literacy Skills - GCSE grade C or above (or equivalent)
• AGORED level 3 certification or equivalent

Desirable

• Evidence of understanding of role and admissions avoidance ethos

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Aneurin Bevan University Health Board

Address

The Grange University Hospital

Caerleon Road

Llanfrechfa, Cwmbran

NP44 8YN

United Kingdom

Employer's website

https://abuhb.nhs.wales/ (Opens in a new tab)

Job description

Job responsibilities

Overview of the role

The successful candidate will work autonomously to support patients who present with a diverse range of mental health issues; providing rapid assessment and formulation to inform treatment planning and offer brief intervention.

Job Purpose

To provide a high standard of patient care as a Mental Health Nurse in general practice using a broad and in-depth knowledge base.

To effectively time-manage own clinical workload in general practice, responding effectively to patient and practice needs, promoting patient choice and smooth transition to services where appropriate

To work within a multi-professional primary care team to provide a service for adults with varying levels of mental health needs that may co-exist with physical health problems within the registered patient population.

To work independently providing assessment, treatment and referral of patients presenting with a range of mental health issues.

To liaise with and refer onto primary and secondary mental health services, voluntary and public sector agencies and community support groups.

To carry out annual health reviews for adults on the practice mental health register

To provide advice and support to practice colleagues in relation to patients with mental health issues.

Dimensions:

Budget Managed: 0

Number of staff responsible for: 0

Number of sites working across: 1-2

Key Result Areas

Clinical Responsibilities

To provide safe, evidence-based, cost-effective and individualised patient care.

Review medication independently for therapeutic effectiveness appropriate to patient needs and in accordance with evidence-based practice and national and practice protocols

Use highly developed communication skills in working with people to understand their personal andoften very sensitive difficulties

Assess, plan, implement and evaluate individual treatment plans for patients including assessing patients for suitability for psychological interventions and medical treatment

Exercise autonomous professional responsibility for the assessment and treatment of patients in line with the service and agreed protocols.

Work with other health and social care professionals to assess, treat and monitor management of patients in line with national and local policies and practice needs. Attend multi-disciplinary meetings relating to referrals or patients in treatment, where appropriate.

Educate and involve family members, carers and others in treatment as necessary.

Support in the production of clinical protocols and pathways to ensure high levels of conformance to

QOF objectives

Promote and deliver the care to patients required to manage the demand of the quality and outcomes framework as appropriate.

Work with patients to support engagement with appropriate services and treatment, which may include onward referral to secondary mental health services or sign-posting to other psychological therapy services within Primary Care e.g. IAPT.

Provide specialist advice and consultation to other clinicians and staff at the practice on matters related to the practice and delivery of psychological and mental health care and service provision.

Keep coherent records of all clinical activity in line with service protocols

Carry out clinical audits of service performance, including service user surveys and evaluations, and help to collate and disseminate the results for feedback.

Communicate effectively with patients; recognising the need for varying methods of communication to overcome different levels of understanding cultural background and preferred ways of communicating.

Professional Responsibilities

Work as an effective and responsible primary care practice team member, supporting others and exploring the mechanisms to develop new ways of working.

Produce accurate, contemporaneous and complete records of patient consultation, consistent with legislation, policies and procedures and in line with local practice.

Prioritise, organise and manage own workload in a manner that maintains and promotes quality.

Deliver care according to NSF, NICE guidelines and evidence-based care.

Assess effectiveness of care delivery through self and peer review, benchmarking and formal evaluation.

Use practice computer systems accordingly in line with practice policy.

Utilise the audit cycle as a means of evaluating the quality of the work of self and the team, implementing improvements where required.

Collaborate on improving the quality of health care in partnership with other clinical teams, responding to local and national policies and initiatives as appropriate.

Feedback patients responses regarding the effectiveness of care given.

Support and participate in providing training and shared learning across the practice and wider organisation, including providing specialist advice and information relating to mental health.

Participate in the management of patient complaints when requested to do so and participate in identification of any necessary learning brought about through clinical incidents and near-miss events.

Work within local and national policy and guidance relating to vulnerable and abused children and adults, being aware of statutory child/ vulnerable adult health procedure.

Work within policies regarding family violence, safeguarding children, vulnerable adults, substance abuse and addictive behaviour, and refer as appropriate.

Delegate clearly and appropriately, adopting the principles of safe practice and assessing competence.

Understand and implement internal and external referral mechanisms.

Prioritise own workload, including team roles and responsibilities, and ensure effective time management

strategies are embedded within the culture of the team.

Take responsibility for own development, learning and performance including participating in clinical supervision and acting as a positive role model.

Act as a clinical leader in the delivery of general practice mental health nursing services to patients,ensuring that the needs of the patient are the priority.

Develop contacts with and maintain a database of local knowledge on services (statutory and third sector), community support groups and social networks that can benefit patients with a range of mental health issues.

Develop and maintain a suite of accessible information to give to patients with a variety of mental health issues.

Operational

Contribute and participate in the development of local guidelines, protocols and standards.

Actively promote the workplace as a learning environment, encouraging everyone to learn from each other and from external good practice.

Participate in planning and implementing changes within the area of care and responsibility.

Participate in the planning and engagement of practice-based commissioning of similar initiatives.

Ensure awareness of sources of support and guidance ( e.g. PALS) and provide information in an acceptable format to all patients, recognising any differences or difficulties and refer where appropriate.

Risk Monitoring

Manage and assess risk within the areas of responsibility, ensuring adequate measures are in place to protect staff and patients.

Monitor work areas and practices to ensure they are safe and free from hazards and conform to health, safety and security legislation, policies, procedures and guidelines.

Apply infection-control measures within the practice according to local and national guidelines.Apply policies that reduce environmental health risks, are culturally sensitive and increase access to health care for all.

Participate in the local implementation strategies that are aligned to the values and culture of general practice.

Utilising Information and technology as an aid to management in planning, implementation and monitoring, presenting and communicating information.

Review and process data using accurate Read codes to ensure easy and accurate retrieval for monitoring and audit processes.

Manage information searches using the internet and local library databases, for example, the retrieval of relevant information for patients on their condition.

Understand the responsibility of self and others regarding the Freedom of Information Act.

Collate, analyse and present clinical data and information to the team using appropriate charts and/ or graphs to enhance care.

Learning and Development

Disseminate learning and information gained to other team members in order to share good practice and inform others about current and future developments.

Assess own learning needs and undertake learning as appropriate.

Provide an educational role to patients, carers, families and colleagues in an environment that facilitates learning.

Person Specification

Qualifications

Essential

• Essential criteria
• Diploma level/Degree in relevant health/social care profession e.g. RMN Current relevant registration with NMC and commitment to CPD. Minimum three years post-registration experience, working in a
• range of front-line adult mental health services; able to demonstrate substantial knowledge and skill in assessment, formulation, treatment planning and evaluation of care, medication management.
• Able to confidently deliver a range of brief interventions drawing on evidence-based principles e.g.
• CBT/DBT/psychosocial. Demonstrates substantial experience of assessing risk and developing risk management strategies. Demonstrates substantial experience of supporting learners Is able to
• articulate a detailed understanding of the relevant legal frameworks/legislation including CPA process, Mental Health Act, Mental Capacity Act and Safeguarding. Has highly developed verbal
• communication skills, able to engage effectively with people at all levels, even when a more assertive approach is needed
• Has highly developed active listening skills which allow for reframing and testing of understanding
• Has highly developed written communication skills with experience of compiling and sorting notes and reports and analysing information Substantially developed IT skills including competent use of Microsoft Office and electronic record keeping systems. Demonstrates willingness
• to embrace new technology and processes Ability to travel between bases
• Demonstrates a willingness to embrace a new way of working in a fast-paced environment, with effective time management.
• If band 7 Prescribing qualification

Desirable

• Desirable criteria
• Desirable knowledge, skills and experience. Experience of working within GP surgeries Relevant post - registration qualifications e.g. non-medical prescribing, CBT, Motivational Interviewing Knowledge of
• local statutory and non-statutory services and their thresholds for treatment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

The Old School Surgery

Address

Manor Road

Fishponds

Bristol

BS16 2JD

United Kingdom

Employer's website

https://www.oldschoolsurgery.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

Our GPs hold patient lists, supporting continuity of care and long-term relationships with patients and families. The successful applicant will join a team of 10 GPs, supported by highly experienced Advanced Nurse Practitioners, Clinical Pharmacists, nurses, Care Co-ordinators and Social Prescribers.

Planned Care sessions typically include 25 core patient contacts across the day, with additional GP-controlled continuity/follow-up slots. Protected time is built in for administration and review, alongside daily coffee breaks and flexibility in managing workload.

Practice visits are managed by the duty On the Day Team, primarily through our Visiting ANP, protecting routine Planned Care sessions. Planned visits remain welcomed where they support continuity of care.

Our dedicated On the Day hub brings together GPs, ANPs and nursing colleagues to share workload and provide ready access to peer support. GP workload is further supported by:

• Clinical Pharmacists managing medication queries, reviews and repeat prescriptions
• Care Co-ordinators streamlining administrative and clinical processes
• Regular MDT, clinical and practice meetings within a safe, collaborative environment

Person Specification

Skills

Essential

• -Good interpersonal and customer service skills
• -Good written presentation skills
• -Ability to communicate effectively with a wide range of stakeholders
• -Strong IT skills
• -Clear, polite telephone manner
• -Competent in the use of Office and Outlook
• -Effective time management planning and organising
• -Ability to work as a team member and autonomously
• -Problem solving and analytical skills
• -Ability to follow clinical policy and procedure
• -Experience with audit and able to lead audit programmes
• -Experience with clinical risk management

Experience

Essential

• -Experience of working in a primary care environment
• -Experience of continued professional development
• -Experience of QOF and clinical audit
• -Experience of medicines management
• -Experience of ICB initiatives
• -General understanding of the primary care contact
• -Outstanding level of clinical knowledge and skills commensurate with that of an experienced GP

Qualifications

Essential

• -Qualified GP MRCGP Vocational Training Certificate or equivalent
• -JCPTGP General Practitioner (Certificate of Completion of Training CCT)
• - Full GMC registration
• - National Performers List registration (England)
• - Independent prescriber
• - Appropriate defence indemnity (MPS/MDU)
• - Evidence of current validation Evidence of last appraisal
• - Eligibility to practice in the UK independently

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Compass House Medical Centres

Address

Compass House Medical Centres

King Street

Brixham

Devon

TQ5 9TF

United Kingdom

Employer's website

https://www.compasshousemedical.com/ (Opens in a new tab)

Job description

Job responsibilities

Job Title - Salaried GP, Visiting Team, Enhanced Care Team, Bournemouth East Collaborative PCN

Contract Type-Permanent

Hours - 3-4 sessions a week- Monday, Wednesday, Thursday 09.00-13.00, Optional Friday

Salary - £12,194.00 per session per year

Location - Enhanced Care Team, based at Shelley Manor Medical Centre, Bournemouth

About us

Bournemouth East Collaborative Primary Care Network (PCN), situated on the stunning Dorset South Coast, comprises four like-minded practices working together in East Bournemouth, with a strong reputation on quality improvement and investing in its employees. The PCN serves a population of approximately 55,000 patients with a diverse demographic.

Practices part of the PCN are -

Beaufort Road Surgery

Littledown Surgery

Shelley Manor and Holdenhurst Road Medical Centre

Southbourne Surgery

The PCN is committed to developing, supporting and sustaining a diverse workforce, representative of the community it serves. By working together with our different Network teams, we use our combined skills to provide a service that is joined-up, holistic, proactive and personal for the patient.

We are lucky that all our practices are located close to the sea and open green spaces, with excellent transport links, schools, places of interest for the whole family and an abundance of restaurants and bars.

Our Network teams include -

Enhanced Care Visiting team for frail housebound patients and those in care homes. The team includes visiting GPs, ANPs, Paramedic, Frailty Nurses, Care Coordinators, Clinical Pharmacist.

BEC Treatment Centre working out of the Treatment Centre at Shelley Manor Medical Centre supported by GPs, ANPs, Respiratory Nurse and HCAs.

First Contact Physiotherapy Practitioner service.

Digital Lead, Digital Care Coordinator, Digital Champions.

Pharmacy team comprising of Clinical Pharmacists, Pharmacy Technicians and Care Co-ordinator.

Mental Health practitioners.

Health & Wellbeing Coaches and Social Prescribers within Help and Care team.

Our Enhanced Care Team is a multi-disciplinary team based at Treatment Centre, Shelley Manor Medical Centre that provided support to our aligned Care Homes, our proactive frailty support and acute visiting service to housebound patients.

We would ideally like a GP alongside the Lead GP and Lead ANP for the Enhanced Care Team, deputising for the Lead GP when required. The role will predominantly deliver acute visits to our housebound patients but will also be involved in the training and support of our aligned Care Home staff, as well a broader education and development for the communities served by the PCN.

Main duties of the job

Provide 3- 4 acute visiting sessions- Monday, Wednesday, Thursday, Optional Friday 09.00-13.00

A minimum of 5 visits per session would be expected, subject to clinical complexity and geographical distance.

Provide cover when required for the Care Home round calls.

Working with the Lead GP for Enhanced Care Team.

Provide palliative care and lead the PCN palliative MDT.

Provide remote consultation by phone where appropriate.

Provide clinical advice and guidance to the multi-disciplinary Enhanced Care Team.

Training and support of our aligned Care Home staff

Supports the development of PCN service delivery within the Enhanced Care Team.

Maintain the highest clinical standards at all times and practices in accordance with accepted good medical practice and service standards.

What we need from you -

Essential

GMC registered.

MBBS or equivalent medical degree

MRCGP

Experience of S1 and understanding of working access multiple modules.

Evidence of interest in relevant additional clinical skills.

Enhanced DBS Clearance.

Should you have this certificate as part of the DBS subscription service, we would be happy to accept this providing the original is shown. Otherwise, you will be expected to complete a new application.

Owner of vehicle and a hold a full UK driving licence

Essential

Excellent interpersonal and communication skills, using a range of methods, e.g. verbal, written, record keeping.

Strong communication in English, both written and spoken.

Ability to listen and emphasise.

A solutions focused approach.

A passion for working within and supporting the multi-disciplinary team.

Demonstrates resilience in stressful situations.

Maintain sensitivity at all times to the emotional needs of the patient and their relatives.

To be competent to deal calmly and professionally with patients, relatives and work colleagues in a confidential and sensitive manner.

Takes pride in their work and have a strong sense of personal and team accountability.

Strong sense of commitment to openness, honesty and integrity in undertaking the role.

Good organisational skills and time keeping.

To be flexible and multi skilled to ensure the priorities of the PCN can be met.

Equality & Diversity

Demonstrates knowledge and understanding of equality of opportunity and diversity, taking into account and being aware of how individual actions contribute to and make a difference to the equality agenda.

The PCN is a friendly, flexible, forward thinking and a supportive Network.

We can we offer you in return -

Our PCN reflects the NHS values of working together for our patients and the communities we serve; we will support you with a robust induction programme to help you achieve your full potential and highlight areas of training to ensure good progression.

We highly value a teamworking ethos and strongly promote a culture of support and development for our staff. Monthly peer support supervision is provided.

All our mandatory learning opportunities are free to all employees, and many can be used towards revalidation for those with a professional qualification.

You will have the option to work flexibly, enabling you to better achieve a genuine balance between your work life and your personal life and a competitive salary and opportunity to join the NHS pension scheme.

Other benefits include

Working with a friendly, encouraging, and supportive team

6 weeks annual leave plus Bank Holidays pro rata to sessions worked

One week study leave per year

Mileage costs covered at HMRC rate.

Free parking on site

Access to health service discounts online - Blue Light Card, where well-known brands offer discounts to NHS employees.

Employee Assistance Programme

Free flu jabs

Enhanced sick pay after qualifying period

Network events

Dedicated support for health and wellbeing for all PCN staff

Staff friendly policies to support work-life balance.

Cycle to work scheme - after successful probationary period

Staff events, functions

Equal opportunity

Bournemouth East Collaborative PCN is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All applicants meeting the minimum criteria for the role will receive consideration for employment without regard to age, marriage or civil partnership status, gender, gender expression or gender identity, disability, race or ethnicity, religion or belief, sexual orientation or veteran status.

Immigration Act 2016

All applicants will be asked to provide the required documented evidence of eligibility to live and work in the UK, prior to the interview. In completing this application, you are giving Bournemouth East Collaborative PCN permission to contact the Home Office/UKBA to establish your immigration status and eligibility to work at Bournemouth East Collaborative PCN.

Bournemouth East Collaborative PCN is not a Tier Sponsor.

Bournemouth East Collaborative PCN reserves the right to close this vacancy early should we receive sufficient applications.

If you would like to discuss the post please contact Samantha Stanley, PCN Operations & Service Manager, [email protected]. We would be happy to discuss the post informally and arrange a visit to the Enhanced Care Team office, Treatment Centre, which is based at Shelley Manor Medical Centre.

Expressions of interest should be emailed to Sam along with a current CV.

Closing date for expressions of interest 4th September 2026

Employer's website

https://bournemoutheastcollaborative.co.uk/ (Opens in a new tab)

Person Specification

Knowledge and Skills

Essential

• Excellent interpersonal and communication skills, using a range of methods, e.g. verbal, written, record keeping.
• Strong communication in English, both written and spoken.
• Ability to listen and emphasise.
• A solutions focused approach.
• A passion for working within and supporting the multi-disciplinary team.
• Demonstrates resilience in stressful situations.
• Maintain sensitivity at all times to the emotional needs of the patient and their relatives.
• To be competent to deal calmly and professionally with patients, relatives and work colleagues in a confidential and sensitive manner.
• Takes pride in their work and have a strong sense of personal and team accountability.
• Strong sense of commitment to openness, honesty and integrity in undertaking the role.
• Good organisational skills and time keeping.
• To be flexible and multi skilled to ensure the priorities of the PCN can be met.

Qualifications

Essential

• GMC registered.
• MBBS or equivalent medical degree
• MRCGP

Experience

Essential

• Experience of S1 and understanding of working access multiple modules.
• Evidence of interest in relevant additional clinical skills.
• Enhanced DBS Clearance.
• Should you have this certificate as part of the DBS subscription service, we would be happy to accept this providing the original is shown. Otherwise, you will be expected to complete a new application.
• Owner of vehicle and a hold a full UK driving licence

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Bournemouth East Collaborative PCN

Address

The Treatment Centre

First Floor

Beechwood Avenue

Bournemouth

Dorset

BH5 1LX

United Kingdom

Employer's website

https://bournemoutheastcollaborative.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

PREVIOUS CANDIDATES NEED NOT APPLY.

To greet patients in a friendly and courteous manner at all times.

To answer telephone calls in a polite and professional manner.

To make appointments for the doctors surgeries and nurses clinics using the Practice clinical information system

To ensure that surgeries and clinics run on time, making sure that the doctors and other clinicians are aware of their schedules.

To take prescription orders over the phone assisting patients with queries over new medication, drug names and generic products.

Answering patient queries regarding various Practice policies and initiatives.

To open the post, and distribute accordingly.

To arrange new patient registrations, explaining the surgery policies.

To listen to patient complaints, making sure that they are addressed and dealt with appropriately.

To book outpatient appointments using the choose and book system

To retrieve patients medical records for various clinics and surgeries.

To file patients records in the correct manner.

To check and update patients addresses, telephone numbers etc, on both manual and computerised records.

To scan all hospital correspondence accurately.

To create new patients medical records.

Culling & tagging of all new medical records

Path Links daily management of pathology results system.

To provide secretarial cover in the absence of the practice secretary.

Monitor and action all patients DNAs according to Practice policy.

Note summarising -entering patient histories from new medical records

Entering relevant information from Out of Hours doctor reports onto clinical system

Maintain and update patient priority lists.

To cover duties for other members of staff, this may arise in the case of absence, sickness and holidays.

Chaperone GP if required.

To ensure that the surgery in which you are working is left secure after use at all times during your work hours and ensuring Practice premises and perimeters are left secure at the end of the day.

Shared responsibility for reception, waiting rooms and consultation rooms upkeep and tidiness including leaflets and posters

To ensure that strict confidentiality protocols are adhered to.

Attending and contributing to practice meetings.

To attend training sessions on behalf of the practice as required.

To comply with health & safety procedures and report any areas of concern to the Practice Manager.

Opening and securing of premises when required

To undertake any other duties as may be determined from time to time to ensure the efficient running of the practice.

Person Specification

Experience

Essential

• Excellent verbal and written communicator, confidentiality, computer literacy, good telephone skills, flexible approach to work,
• holiday cover, show sensitivity, tact and diplomacy.

Desirable

• Experience of working in an environment with direct contact with the public. Secretarial typing skills.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Poplars Medical Practice

Address

202 Partington Lane

Swinton

Salford

Greater Manchester

M27 0NA

United Kingdom

Employer's website

https://www.thepoplarsmedicalcentre.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Clinical responsibilities:

• In accordance with the practice rota, as agreed, the post-holder will make him/her-self available to undertake a variety of duties including surgery consultations, telephone consultations and queries, visiting patients at home, checking and signing/authorising repeat prescriptions and dealing with queries, paperwork and correspondence in a timely fashion.
• Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation
• Assessing the health care needs of patients with undifferentiated and undiagnosed problems
• Screening patients for disease risk factors and early signs of illness
• In consultation with patients and in line with current practice disease management protocols, developing care plans for health
• Providing counselling and health education
• Referring to other care providers as appropriate
• Recording clear and contemporaneous consultation notes to agreed standards
• Compiling and issuing computer-generated acute and repeat prescriptions
• Prescribing in accordance with the practice prescribing formulary (or generically) whenever this is clinically appropriate
• The post-holder will be required to visit patients during surgery time in an emergency if clinically indicated.
• The post-holder will participate in the extended hours enhanced service.
• The post-holder will undertake fair share of home visiting sessions per week as allocated.
• Experience with audit and able to lead audit programmes

• Recognise and work within own competence and professional code of conduct as regulated by the GMC.
• Follow all practice/PCN policies/guidelines, including prescribing, confidentiality, data protection, security, health and safety policies.
• Demonstrate efficient and prompt delivery of administrative tasks.
• Prioritise, organise and manage own workload and resources in a manner that maintains and promotes quality.
• Assess own performance and take accountability for own actions, either directly or under supervision.
• Participate in quality improvement initiative, including Significant Event Analysis and the review of patient complaints.
• Contribute to the ongoing development of the Practice/PCN local and national standards / targets e.g. Quality and Outcomes Framework, IIF.
• Support the aims and objectives of all practice policies and procedures to ensure high quality care , service delivery and minimise risk.

• Regular communication with the health professional and managerial and administrative staff of the Practice to ensure the smooth running of the practice.
• Liaison with the members of the wide multi-disciplinary team, including ICB, hospitals, community services and other agencies (such as local authority, social services and voluntary agencies) in order to assure appropriate care is provided for the Practice population.
• Communicate effectively with patients and carers, recognising their needs for alternative methods of communication.
• Demonstrate sensitive communication styles to ensure patients are fully informed and consent to treatment.
• To communicate difficult often unpleasant or sensitive messages to patients and families.
• Participate in Practice / PCN Meetings and others as appropriate.

• Work as an effective and responsible team member, supporting partners and other members of the practice team in a flexible manner.
• Show commitment to maintain and demonstrate compliance with practice vision, values and behaviours.
• Understand own role and scope within the organisation and identify how this may develop over time.
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.
• Ensure clear understanding and utilisation of referral mechanisms are in place to meet patient need.
• Participate in and support locality projects as agree with the practice/PCN management team.

Responsibility for Information Resources:

• Review and process data using accurate SNOMED coding in order to ensure easy and accurate information retrieval for monitoring and auditing purposes.
• Understand and follow the requirements of confidentiality, including the Data Protection and the Freedom of Information Act and to refer on any queries as appropriate.
• Follow Practice policy regarding the use of email and computer tasks as the main non-verbal internal method of communication and use of the intranet and the internet as the main source of internal and external information.

Other responsibilities within the Organisation:

• Contribute to the development and achievement of the PCN strategy and goals.
• Participate in and promote the practice online services to patients (eg online medical viewer), along with involvement of practice online consultation system.
• Awareness of and compliance with all relevant policies / guidelines.

Equality and Diversity:

• Act in a way that recognise the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation.
• Respect the privacy, dignity, needs and beliefs of patients, carers visitors and colleagues. They must be treated equally, irrespective of gender, ethnic origin, age, disability, sexual orientation religion etc Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
• Be aware of the statutory procedure, local guidance and referral criteria regarding the protection of children and vulnerable adults. Follow the guidance and policies and take action in an appropriate manner.

Confidentiality:

• In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
• In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential.
• Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Security, Health & Safety:

The post-holder will assist in promoting and maintaining their own and others health, security and safety as defined in each Practice Health & Safety Policy, to include:

• Using personal security systems within the workplace according to Practice guidelines.
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks.
• Making effective use of training to update knowledge and skills.
• Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards.
• Reporting potential risks identified.

Personal / Professional Development:

In addition to maintaining continued education through attendance at any courses and/or study days necessary the post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include:

• Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

Person Specification

Qualifications

Essential

• Qualified GP
• MRCGP
• Vocational Training Certificate or equivalent JCPTGP
• General Practitioner (Certificate of Completion of Training CCT)

Skills

Essential

• Excellent communication skills (written and oral)
• Clear, polite telephone manner
• Competent in the use of Office and Outlook
• EMIS user skills
• Effective time management (planning and organising)
• Ability to work as a team member and autonomously

Desirable

• Strong IT skills

Experience

Essential

• Experience of working in a primary care environment
• Experience of continued professional development
• Experience of QOF
• Eligibility now applies to any GP, provided they have not been substantively employed as a General Practitioner in a Core Network Practice of South and East Stockport PCN at any point in the previous 12 months.
• General understanding of the primary care contract
• Experience of medicines management

Desirable

• Experience of clinical audit

Eligibility

Essential

• Full GMC registration
• National Performers List registration (England), noting that confirmation on this list is adequate for DBS confirmation
• Evidence of current validation
• Evidence of last appraisal
• Eligibility to practice in the UK independently

Desirable

• Experience of ICB initiatives

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Marple Cottage Surgery

Address

Marple Cottage Surgery

50 Church Street

Marple

Stockport

Cheshire

SK6 6BW

United Kingdom

Employer's website

https://www.marplecottage.co.uk/ (Opens in a new tab)