Job description

Job responsibilities

Job Summary

Reporting to the Head of Finance, the Finance Assistant will work closely with the Senior Finance Officer and the Finance Officer to support the delivery of an effective, accurate and responsive finance function across BHNC.

The responsibilities of the role will be as follows:

Accounts payable, invoice management, account set up, reconciliation and closure of accounts, chasing outstanding payments, timely query resolution, receivable, maintaining QuickBooks system, bank postings and reconciliation, general ad hoc support.

This role requires a flexible, organised and experienced administrator, with excellent communications skills, who is IT literate and who works to a proficient level in excel.

Organisation

Bexley Health Neighbourhood Care (BHNC) is a GP Federation supporting the 19 Bexley Practices, 4 PCNs, Erith Hospital and Queen Marys Urgent Treatment Centre who are working collaboratively to enhance the health and wellbeing of Bexley residents, covering over 260,000 patients.

Key Working Relationships

Key relationships include but are not limited to:

Overall BHNC (inc Bank, Self Employed, ARRS) workforce

BHNC Finance Provider

External Stakeholders

Key Responsibilities

Process and maintain day-to-day finance transactions, including sales invoices, supplier invoices, credit notes, purchase orders, expense claims and payment records.

Log invoices accurately on QuickBooks, ensuring correct coding, VAT treatment, authorisation and supporting documentation are in place before processing.

Post receipts, payments, bank transactions and other ledger entries on QuickBooks to support accurate and timely financial reporting.

Prepare and process routine, urgent and ad hoc payments in line with BHNC procedures, ensuring suppliers and practices are paid accurately and on time.

Maintain purchase and sales ledger records, including account set-up, reconciliations, account closure and investigation of discrepancies.

Carry out bank, supplier statement and ledger reconciliations, escalating variances or unresolved issues to the appropriate member of the finance team.

Monitor outstanding payments and follow up finance queries with suppliers, practices, budget holders and colleagues to support timely resolution.

Raise sales invoices and follow up outstanding debtor invoices, liaising with practices, other customers, the ICB, NHS organisations and relevant stakeholders to ensure timely payment and resolution of queries.

Liaise with budget holders, service leads and each service area to support accurate coding, timely approval of invoices, resolution of finance queries and effective budget monitoring.

Maintain accurate finance records, systems, databases, filing and audit trails in accordance with BHNC policies, GDPR and information governance requirements.

Support month-end and year-end processes by ensuring invoices, payments, reconciliations and supporting schedules are complete, accurate and up to date.

Monitor the accounts inbox, respond to routine finance queries and act as a first point of contact for day-to-day internal and external finance queries.

Work collaboratively with finance and operational colleagues to ensure accurate, timely and efficient financial processing.

Identify and highlight opportunities to improve the accuracy, consistency and efficiency of finance processes.

Support the introduction of agreed finance procedures, system updates and process improvements as required.

Adhere to Infection Control standards and comply with Health & Safety, Corporate, Clinical and Information Governance requirements.

To review current ways of working to reduce/eliminate repetition.

Represent the organisation positively and professionally, behaving as an ambassador by displaying the organisations values and levels of expected professionalism at all times.

Take responsibility for supporting own development learning and performance.

This list is not exhaustive, and additional tasks may be required.

Person Specification

Experience

Essential

• Proven experience in finance administration, accounts, or bookkeeping.

Desirable

• Experience of working within an NHS finance function

Qualities & Standards

Essential

• Commitment to reducing health inequalities and proactively working to reach people from all communities.
• Embraces equality, diversity and inclusivity at every opportunity and the NHS core principles; dignity and respect, compassion, be included, responsive care and support and wellbeing.
• Knowledge of and ability to work to policies and procedures, including confidentiality, safeguarding, lone working, information governance, and health and safety.
• Able to operate competently with regard to managing data and information in accordance with the Data Protection Act (DPA) (2018) and the General Data Protection Regulation (GDPR) (2018), Access to Health Records Act (AHRA) (1990) and the Public Interest Disclosure Act (1998).

Planning & Organisational Skills

Essential

• Can demonstrate a flexible approach to meet organisational needs and can adapt to cope with uncertainty and change.
• Excellent time keeping skills.
• Exceptional ability to effectively manage, plan and coordinate multiple activities, overcoming barriers and issues that would prevent seamless coordination of activities.
• Can demonstrate the ability to work in a busy environment dealing with both urgent and important tasks whilst also supporting others.

Analytical & Judgement Skills

Essential

• Strong numerical and analytical skills.
• Excellent attention to detail and organisational skills.
• Ability to assess a professional situation, determine the nature and severity of the problem and utilise knowledge and experience to deal with the problem.
• Recognise that they are personally responsible for decisions made and recognises when to refer patient care to more suitable care providers.
• Able to identify and raise risk management issues according to policy/protocol.
• Excellent attention to accuracy and detail within administrative tasks,
• Recognises priorities when problem solving, identifying deviations from normal patterns, and is able to refer these where required for resolution.

Communication & Relationships

Essential

• Excellent communication skills, with the ability to select, adjust and use appropriate forms of verbal and non-verbal communication with colleagues, including verbal and non-verbal communication forms.
• Excellent interpersonal skills, with the ability to establish and maintain effective relationships with others.
• Able to appropriately build relationships to gain the cooperation of relevant stakeholders (including, senior and peer colleagues, and other professionals).

Personal Ability

Essential

• Proficient in Microsoft Office (Excel, Word, Outlook) and finance software.
• Knowledge of IT systems, including ability to use word processing systems and software, emails, and the internet to create simple plans and reports.
• Adaptable, self-motivated and able to work flexibly and enthusiastically as part of an integrated multi-skilled team, or on own initiative.
• Able to work effectively under pressure.
• Is able to recognise personal limitations and refer to more appropriate colleague(s) when necessary, and take accountability for own development needs.
• Is flexible in relation to work patterns.
• Independently mobile, with the ability to work across the different PCN sites, and travel to meet with stakeholders where required.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Bexley Health Neighbourhood Care CIC

Address

21 Bourne Road

Bexley

Kent

DA5 1LW

United Kingdom

Employer's website

https://www.bhnc.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please refer to the Job Description and Person Specification that is available within the Supporting Information section.

Person Specification

Experience

Essential

• Experience of working in teams and able to promote a team spirit
• Understanding of the role of a Nurse Associate in primary care and the wider healthcare system.

Desirable

• Experience working in primary care or community healthcare setting

Knowledge and Skills

Essential

• Strong communication and interpersonal skills, with a compassionate and patient-centred approach.
• Ability to work autonomously and as part of a multidisciplinary team.
• Proficient IT skills and familiarity with electronic health record systems (e.g., EMIS, SystmOne).
• Ability to listen and empathise
• Good time management
• Problem solving
• Self motivating and self confident, able to work with minimal direction
• Adaptable and innovative
• Enthusiasm, with energy and drive
• Gains respect by example
• Trustworthy, honest, reliable, caring and sympathetic
• Hard working, reliable and resourceful
• Willing to work flexible hours as necessary
• Considered, steady approach
• Diplomacy

Desirable

• Skills in phlebotomy, wound care, or vaccination administration.
• Knowledge of long-term conditions and health promotion initiatives.
• Ability to travel to meetings/sites

Qualifications

Essential

• Educated to GCSE or A level standard (or equivalent)
• Educated to Degree Level
• Registration with the Nursing and Midwifery Council (NMC) as a Nurse Associate
• Cervical screening taker
• Evidence of continued professional development

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Health Care First Partnership

Address

Pinfold Surgery

Pinfold Lane

Leeds

West Yorkshire

LS26 9AA

United Kingdom

Employer's website

https://www.healthcarefirst.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

JOB TITLE: PRACTICE ASSISTANT

REPORTS TO: PRACTICE MANAGER

HOURS: We require someone to work Part-time (20 hours per week),Monday and Tuesday 1.30 - 6.30pm and Wednesday and Friday 8am - 1pm.

Job summary:

Responsible for ensuring the smooth running of the reception and admin area .

Duties include but are not limited to;

• Opening and closing the surgery on your shift

• Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
• Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.
• Actioning requests for repeat prescriptions, checking emails.
• Sorting the mail and post (incoming outgoing).
• Scanning clinical letters and workflow management.
• File online consultations and triage to the appropriate clinician.
• Patient registrations.
• Photocopying and scanning insurance medicals and reports, and maintaining record books and files.
• Arranging transportation for patients.
• Coding patients notes.

Confidentiality:

• In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
• In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
• Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & safety:

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice health & safety policy, the practice health & safety manual, and the practice infection control policy and published procedures. This will include:

• Using personal security systems within the workplace according to practice guidelines
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
• Making effective use of training to update knowledge and skills
• Using appropriate infection control procedures, maintaining work areas in a tidy and safe way, free from hazards
• Actively reporting health and safety hazards and infection hazards immediately when recognised.
• Keeping own work areas and general / patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holders role.
• Undertaking periodic infection control training (minimum annually).
• Reporting potential risks identified.
• Demonstrate due regard for safeguarding and promoting the welfare of children.

Equality and diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

• Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
• Behaving in a manner that is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/professional development:

The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

• Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

Quality:

The post-holder will strive to maintain quality within the practice, and will:

• Alert other team members to issues of quality and risk
• Assess own performance and take accountability for own actions, either directly or under supervision
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
• Work effectively with individuals in other agencies to meet patients needs
• Effectively manage own time, workload and resources

Communication:

The post-holder should recognize the importance of effective communication within the team and will strive to:

• Communicate effectively with other team members
• Communicate effectively with patients and carers
• Recognize peoples needs for alternative methods of communication and respond accordingly

Contribution to the implementation of services:

The post-holder will:

• Apply practice policies, standards and guidance
• Discuss with other members of the team how the policies, standards and guidelines will affect own work
• Participate in audits where appropriate.

Person Specification

Experience

Essential

• Ability to work well as part of a team.
• Ability to communicate with people at all levels.
• Ability to work under pressure and use own initiative.
• Good verbal/written communication skills and good numeracy.
• Ability to maintain absolute patient confidentiality.
• Must be flexible and able to adapt to change.
• Clerical experience Computer skills e.g Microsoft Office.
• Good spoken English.

Desirable

• Previous health service/General Practice experience.
• Previous reception and administration experience.
• Experience of EMIS and Docman.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Parliament Hill Medical Centre

Address

113-117 Highgate Road

London

NW5 1TR

United Kingdom

Employer's website

https://www.parliamenthillmedical.org/ (Opens in a new tab)

Job description

Job responsibilities

Leadership

Provide visible, credible clinical leadership for pathway redesign and service improvement.

Work with senior medical and clinical leaders to support joined-up, patient-centred care across service boundaries.

Promote a culture of continuous improvement and professional excellence.

Ensure improvement work maintains a clear focus on patient safety, clinical quality, access and experience.

Oversee delivery of the UEC Improvement and Stabilisation Plan and Rapid Release Protocol.

Provide assurance on improvement work across Divisions and Health Board sites.

Identify and escalate risks, ensuring actions are agreed and monitored.

Maintain clear accountability for delivery, escalation and assurance.

Demonstrate exemplary professionalism in communication with clinical teams, ensuring clarity, respect and credibility in all interactions.

Provide constructive challenge and professional advice.

Ensure improvement work supports quality, safety, value and financial sustainability.

Person Specification

Essential 1

Essential

• oSubstantive Consultant, or equivalent, within ABUHB

Desirable

• Medical leadership qualification.

Essential 2

Essential

• oNo current GMC or local investigation; unrestricted practice.

Essential 3

Essential

• oDivisional Director experience within last 2 years

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Aneurin Bevan University Health Board

Address

Grange University Hospital

Cwmbran

NP44 8YN

United Kingdom

Employer's website

https://abuhb.nhs.wales/ (Opens in a new tab)

Job description

Job responsibilities

As a Receptionist/Administrator, youll play a key role in helping our practice run smoothly and ensuring patients receive an excellent level of care. Youll support our clinical and administrative teams while providing a warm, professional service to everyone who walks through our doors.

Main Duties

• Manage new and followup appointments efficiently using our clinical IT system
• Welcome patients and direct them to the appropriate clinician or service
• Act as a chaperone when required
• Arrange interpretation services for patients who need language support
• Maintain accurate, uptodate electronic patient records using the correct coding
• Prepare the reception area for incoming colleagues and contribute to smooth handovers between shifts
• Handle telephone enquiries, take messages, and direct calls appropriately
• Process incoming and outgoing correspondence, including managing workflow tasks
• Deal with patient and administrative queries promptly and professionally
• Enter information into patient records as needed
• Support the team with searches, audits, and recall processes
• Maintain confidentiality at all times and offer patients a private space if they need to discuss sensitive matters

General Responsibilities

• Follow all health and safety guidelines
• Take part in training and development opportunities provided by the practice
• Carry out any other reasonable duties required to support the smooth running of the service

Person Specification

Qualifications

Essential

• GCSEs or equivalent qualifications with Grade B or above in English Excellent communication skills (Written and Oral)

Experience

Essential

• You'll bring strong time management skills and the ability to meet deadlines, along with good problem solving abilities and excellent interpersonal skills. You should be able to plan, organise, and prioritise your workload effectively, stay calm under pressure, and show initiative and adaptability when situations change. Being a supportive team player is essential, as is being self motivated, proactive, and flexible enough to work across different shift patterns.

Desirable

• You'll have previous experience working in a GP practice in a reception or administrative role, and you will be confident using SystmOne, Microsoft applications, and AccuRX as part of your day to day work.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Broom Lane Medical Centre

Address

70 Broom Lane

Rotherham

South Yorkshire

S60 3EW

United Kingdom

Employer's website

https://www.drpatelandpartners.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

THE BOVEY TRACEY AND CHUDLEIGH PRACTICE

JOB DESCRIPTION

Job title

Clinical Pharmacist

Base

Riverside Surgery, Bovey Tracey and Tower House Surgery, Chudleigh. Will need to travel and work at both surgeries (one surgery each day)

Pay

Negotiable depending on experience

Clinical Pharmacy in General Practice is part of an exciting transformation programme to develop a new model of care, addressing our ambition to deliver person-centred, coordinated care across the practice population. GP practice technicians work within a multidisciplinary team of healthcare professionals, based within a GP practice, and support the delivery of safe, effective and efficient systems for medicines optimisation, repeat prescribing, reducing medicine waste and maximising patient outcomes.

GP Practice Clinical Pharmacists work under the superision of GPs and are registered healthcare professionals that are responsible and accountable for their own accurate and safe practice. As a GP Practice Clinical Pharmacist, you will receive ongoing training and development about all aspects of practice based prescribing and effective administration and will support the practice in providing medication reviews and achieving Quality and Outcomes Framework targets.

The Clinical Pharmacy in General Practice model is to develop and utilise the role of pharmacy within primary care so it can proactively help patients stay safe, well and out of hospital as well as supporting efforts to reduce the demands on general practice.

JOB RESPONSIBILITIES

Professional Pharmacy oversight

Provide professional support and guidance to the practice pharmacy team.

Help coordinate medicines management activities and prioritise workload where appropriate.

Support the training and development of pharmacy staff.

Promote best practice and consistency in medicines optimisation processes.

Work collaboratively with the Practice Manager and Business Manager regarding service development and workforce planning.

Support the implementation of new prescribing initiatives, protocols and quality improvement projects.

Service development

• Contribute to the development of pharmacy-led services that improve patient care and practice efficiency.
• Support achievement of Quality and Outcomes Framework (QOF), IIF and other contractual requirements.
• Maintain awareness of local and national prescribing guidance and implement changes where appropriate.
• Develop and maintain strong working relationships with community pharmacies, PCNs, secondary care providers and the wider NHS.

PROFESSIONAL

• Effectively manage own time, workload and resources.
• To work within the regulatory requirements, codes and guidance of the Health and Care Professions Council.
• Punctual and professional.
• Demonstrate highly effective communication skills with patients, carers, practice colleagues and other healthcare professionals and groups.
• To lead by action and inspire others; to promote confidence and trust in patients and uphold the reputation and image of the Practice.

ADMINISTRATION

• Participate in the administrative and professional responsibilities of the Practice team.
• Ensure appropriate expenses are made accurately and submitted via Practice Index.
• Ensure all necessary paperwork and registration documentation are completed and submitted to the Practice Manager.
• Postholder has a legal responsibility to comply with the Health and Safety at Work Act 1974, other relevant information and any risk or safety related issues within the Practice in the interests of staff, patients and contractors.
• Aware of responsibilities under the Health Act 2008 Code of Practice for the Prevention and control of Healthcare Associated Infections.

Job Types: Part-time

Benefits:

• Company pension
• Wellbeing policy for medical and dental appointments
• On-site parking
• Sick pay

Work location: In person

Person Specification

Qualifications

Essential

• Master's Degree in Pharmacy (MPharm or equivalent).

Desirable

• Independent Prescriber qualification.
• Completion of, or working towards, the Primary Care Pharmacy Education Pathway (PCPEP).

Experience

Essential

• Experience of working within primary care, general practice or a related clinical setting.
• Excellent communication and interpersonal skills.
• Strong knowledge of medicines optimisation and prescribing governance.
• Ability to work independently and as part of a multidisciplinary team.
• Strong organisational and leadership skills.
• Full UK Driving licence
• Effective communicator able to communicate complex and highly sensitive information (oral and written)
• Ability to work within a team, be part of and to create a positive culture and atmosphere for patients and staff.

Desirable

• Experience supporting or supervising pharmacy staff.
• Experience using SystmOne (S1).
• Knowledge of QOF and Primary Care Network services.
• Prescribing audit and quality improvement experience.
• Awareness of GP budget-management and funding systems to enable GP clinical pharmacist services to assist delivery of Federation and NHS priorities and requirements for financial balance and quality.
• An appreciation of the nature of primary care prescribing, concepts of rational prescribing and strategies for the improvement of prescribing.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Bovey Tracey & Chudleigh Practice

Address

Riverside Surgery

Le Molay-littry Way

Bovey Tracey

Newton Abbot

Devon

TQ13 9QP

United Kingdom

Employer's website

https://www.towerhousesurgery.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

• Work to provide patients with best care in terms of quality and costs through a culture of continuous improvement.
• Demonstrate flexibility in approach and will be adaptable when the organisation is facing unforeseeable circumstances
• Promote a positive image of the Trust with appropriate professional groups and organisations as well as the local health economy
• Liaise with colleagues to ensure a consistent flow of information and updates across the speciality
• To supervise Junior ED which describes medical staff and to provide guidance to nursing staff of all work for strategy, risk, grades, capability, culture, structures, measurement processes
• Involved in the management of trauma in line with trauma network and contribute to Major and CBTN incident preparation and management in the event of an incident.
• Encouraged to develop a special interest relevant to the speciality of Emergency Medicine e'g Ultrasound, Paediatrics, Elderly Care, Ambulatory Care and Critical Care.

Person Specification

Research/Teaching/Publications

Essential

• Demonstrable teaching ability and experience.
• Commitment to participate in research throughout the Emergency Medicine Service
• Willingness to undertake teaching of clinical staff at both undergraduate and postgraduate level.
• Evidence of participation in undergraduate and or postgraduate teaching in formal settings

Desirable

• Completion of Education Training course/further qualifications
• Published research and audit.
• Peer reviewed publications.

Education and Qualifications

Essential

• Fully registered with GMC.
• Fellowship of the Royal College of Emergency Medicine (FRCEM or equivalent)
• ATLS, APLS/EPLS and ALS provider

Desirable

• Instructor in one or more life support courses (ALS/ATLS/APLS or equivalent).
• Additional subspeciality training qualifications, particularly in : PHEM, ICU or PEM
• Certification of completion of specialist training or be within 6 months of gaining it by the interview date (or equivalent).
• Must be on the GMC's Specialist Register for Emergency Medicine

Professional Experience and Clinical Skills

Essential

• Evidence of first-rate professional practice.
• Able to demonstrate clinical skills in management of full range of patient presentations as defined in the RCEM Curriculum.

Desirable

• Evidence of extended clinical skills in areas pertinent to acute and emergency care including but not exclusive to: Intensive Care medicine, Pre-hospital medicine, Point of care ultrasound, Advanced airway management

Clinical Governance

Essential

• Awareness of the requirements of clinical governance, with particular reference to the specialty.

Desirable

• Formal experience in the development of patient safety systems as pertaining to Emergency Medicine

Personal requirements, Communication, Leadership Skills, Flexibility

Essential

• Evidence of management experience.
• Evidence of good team working with peers and other senior colleagues.
• Flexible attitude and good communication skills.
• Ability to integrate into and share leadership of a multidisciplinary team
• IT and computer literacy

Desirable

• Ability to work under pressure and in difficult circumstances
• To be able to demonstrate team leadership skills and Able to demonstrate team leadership skills and work on own initiative

Further training, e.g., Management, Audit

Essential

• Experience of clinical audit and education.
• Evidence of delivering Quality Improvement Projects

Desirable

• Formal training in QIP methodology

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

North West Anglia NHS Foundation Trust

Address

Hinchingbrooke Hospital

Hinchingbrooke Park

Huntingdon

PE29 6NT

United Kingdom

Employer's website

https://www.nwangliaft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Main duties will be to answer the phones and greet patients at the front desk, helping with their queries and booking appointments.

You must be able to work well as part of a team and have good time management skills.

Person Specification

Time Management Skills

Essential

• We are looking for someone who can work well in a team but also able to work alone and manage their own workload. It is a very busy surgery so good time management skills are essential.

Qualifications

Desirable

• Experience working in a GP practice is preferred but not essential.

Experience

Desirable

• Experience working in a GP practice is preferred but not essential.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Delamere Medical Practice

Address

Delamere Avenue

Stretford

Manchester

Lancashire

M32 0DF

United Kingdom

Employer's website

https://www.delameremedicalpractice.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please see Job Description attached as an additional document for all the details and requirements for the role

Person Specification

Experience

Essential

• Significant management experience within NHS Primary Care, General Practice, a Primary Care Network or a closely related healthcare environment.
• Demonstrable experience of operational or business management.
• Experience of managing, supervising or coordinating staff and multidisciplinary teams.
• Experience of workforce planning, recruitment and staff development.
• Experience of developing and implementing effective administrative and operational systems.
• Experience of financial monitoring, budget management or financial planning.
• Experience of performance monitoring, reporting and service improvement.
• Experience of managing projects, change or service-development initiatives.
• Experience of working effectively with a range of senior internal and external stakeholders.
• Experience of using technology and data to support service delivery, operational improvement or
• performance management

Desirable

• revious experience as a PCN Business Manager, Practice Manager, Deputy Practice Manager or equivalent senior NHS primary care management role.
• Experience of managing or coordinating Enhanced Access, extended access or a comparable primary care service.
• Experience of PCN finance and contractual arrangements.
• Detailed experience of ARRS workforce and funding arrangements.
• Knowledge of QOF, enhanced services and NHS commissioning arrangements.
• Formal project-management or change-management experience.
• Experience of working directly with ICBs, commissioners or wider health and care partners.
• Experience of population health management and the use of primary care data to support service planning.
• Experience of digital transformation or technology-led service improvement within primary care.
• Relevant management, business, HR, finance or leadership qualification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

King’s College London NHS Health Centre

Address

Westminster Living Well

Bush House, 3rd Floor SE Wing

300 Strand

London

WC2B 4PJ

United Kingdom

Employer's website

https://www.kclnhshealthcentre.com/ (Opens in a new tab)

Job description

Job responsibilities

Title: Clinical Services Care Coordinator

Hours: Full Time 37.5 Hours

Reports to: Clinical Services Team Lead

Job description:

The Clinical Services Care Coordinator is primarily responsible for supporting the Clinical Services Team with the delivery and coordination of services offered by the practice and the wider Primary Care Network (PCN).

The focus of the role is to support high-quality, personalised care for patients through effective care coordination, navigation and administrative systems, with a particular focus on patients with long-term conditions, multiple needs and those who may benefit from additional support.

The Care Coordinator will work closely with GPs, nurses and other primary care professionals, as well as Social Prescribing Link Workers, Health and Wellbeing Coaches and other members of the wider health, care and voluntary sector.

The Care Coordinator will work closely with GPs, nurses and other primary care professionals, as well as Social Prescribing Link Workers, Health and Wellbeing Coaches and other members of the wider health, care and voluntary sector.

The role will combine proactive population health activity with individual care coordination, helping patients to understand and manage their health and wellbeing and ensuring they are connected with the right services and support.

Key Responsibilities:

Work with GPs and other primary care professionals to identify and manage an appropriate caseload of patients.

Use population health information and EMIS searches to proactively identify patients who may benefit from support.

Support patients to develop personalised care and support plans based on what matters to them.

Support shared decision making and use of appropriate decision aids.

Help patients access self-management support, social prescribing, community and voluntary services, employment/training opportunities and other appropriate resources.

Provide care navigation and coordination across health, social care and community services.

Coordinate appointments, reviews, home visits and other services where required.

Support the coordination and delivery of multidisciplinary team (MDT) meetings.

Support long-term condition management, patient recalls, health promotion and proactive care.

Undertake EMIS searches, audits and monitoring activity.

Use relevant systems including EMIS, Ardens and iPlato.

Liaise with patients, carers, clinicians and external organisations.

Support QOF, Enhanced Services, PCN DES, IIF and other Clinical Services activity.

Maintain accurate records and ensure information is handled in accordance with GDPR and confidentiality requirements.

Recognise and appropriately escalate safeguarding and other patient concerns.

Contribute to service improvement and undertake other appropriate duties.

Training and Development:

• The practice will support the successful candidate to complete the training required for the ARRS Care Coordinator role where this is not already held.
• This will include, as appropriate, Personalised Care Institute-accredited Care Coordinator training, personalised care and support planning, shared decision making and relevant practice/PCN training.
• Appropriate supervision and ongoing professional development will be provided.

Confidentiality:

• In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
• In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
• Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Health & Safety:

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, the practice Health & Safety Manual, and the practice Infection Control policy and published procedures. This will include:

• Using personal security systems within the workplace according to practice guidelines
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
• Making effective use of training to update knowledge and skills
• Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
• Actively reporting of health and safety hazards and infection hazards immediately when recognised
• Keeping own work areas and general / patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holders role
• Undertaking periodic infection control training (minimum annually)
• Reporting potential risks identified
• Demonstrate due regard for safeguarding and promoting the welfare of children.

Equality and Diversity

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include

• Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
• Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional Development

The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

• Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

Quality

The post-holder will strive to maintain quality within the practice, and will:

• Alert other team members to issues of quality and risk
• Assess own performance and take accountability for own actions, either directly or under supervision
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
• Work effectively with individuals in other agencies to meet patients needs
• Effectively manage own time, workload and resources

Communication:

The post-holder should recognize the importance of effective communication within the team and will strive to:

• Communicate effectively with other team members
• Communicate effectively with patients and carers
• Recognize peoples needs for alternative methods of communication and respond accordingly

Contribution to the Implementation of Services

The post-holder will:

• Apply practice policies, standards and guidance
• Discuss with other members of the team how the policies, standards and guidelines will affect own work
• Participate in audit where appropriate

Person Specification

Qualifications

Essential

• Good standard of education with good literacy and numeracy skills.
• Willingness to undertake relevant Care Coordinator and personalised care training.

Desirable

• Relevant qualification or training in health, social care, care coordination or personalised care.

Skills and Personal Qualities

Essential

• Excellent communication and interpersonal skills.
• Highly organised with good attention to detail.
• Ability to manage workload, prioritise effectively and meet deadlines.
• Good IT skills and willingness to learn new systems.
• Ability to work independently and as part of a multidisciplinary team.
• Ability to use initiative and judgement appropriate to the role.
• Commitment to providing excellent patient services.

Experience

Essential

• Experience of working in an administrative, healthcare, care or patient-facing environment.
• Experience of working as part of a team.
• Experience of managing competing priorities and meeting deadlines.

Desirable

• Experience within General Practice, primary care, NHS, health or social care.
• Experience of EMIS, similar clinical systems.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Medical Centre

Address

Giles Lane

Canterbury

Kent

CT2 7PB

United Kingdom

Employer's website

https://www.umckent.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Key Responsibilities

Personalised Health Coaching

• Provide one-to-one health coaching using personalised care and behaviour change techniques.
• Support patients to identify what matters most to them and develop achievable health goals.
• Deliver ongoing coaching sessions that encourage confidence, resilience and long-term self-management.
• Empower patients to become active participants in their own healthcare.

Long-Term Condition Prevention and Management

• Support patients living with or at risk of long term conditions including diabetes, hypertension, cardiovascular disease and obesity.
• Deliver evidence-based lifestyle interventions to improve physical and mental wellbeing.
• Work alongside clinical teams to promote prevention, early intervention and healthier lifestyles.
• Support delivery of weight management and healthy lifestyle programmes.

Community and Partnership Working

• Work closely with Social Prescribing Link Workers and the wider multidisciplinary team.
• Connect patients with local community activities and wellbeing services where appropriate.
• Help establish peer support groups and community-based wellbeing initiatives.
• Build strong relationships with voluntary organisations and community partners.

Health Promotion

• Deliver health education sessions, group programmes and community events.
• Promote healthy lifestyles across a range of patient groups.
• Encourage shared decision making and personalised care planning.
• Support patients to improve confidence in managing their own health.

Quality Improvement

• Maintain accurate clinical records using GP clinical systems.
• Collect outcome data to demonstrate the impact of coaching interventions.
• Contribute to QOF, IIF and wider quality improvement programmes.
• Participate in service development and continuous improvement initiatives.

What Were Looking For

Essential

Experience supporting people to improve their health and wellbeing through coaching, education or behaviour change.

Excellent communication and motivational interviewing skills.

A compassionate, person-centred approach.

Ability to build rapport and inspire positive change.

Strong organisational and time management skills.

Ability to work independently and as part of a multidisciplinary team.

Good IT and digital skills.

Desirable

Experience of social prescribing.

Knowledge of local voluntary and community services.

Experience using EMIS GP clinical system.

Understanding of personalised care and health inequalities.

Experience of motivational interviewing, health coaching or behaviour change techniques

What We Offer

Health Coaching qualification or willingness to undertake accredited training.

Experience working within primary care, community healthcare or the voluntary sector.

Knowledge of behaviour change techniques and motivational interviewing.

Experience delivering group education or lifestyle programmes.

Experience using GP clinical systems such as EMIS

About Arc Bucks PCN

Arc Bucks Primary Care Network serves around 50,000 patients across four GP practices in South Buckinghamshire. We believe that preventing illness is just as important as treating it, and our Health & Wellbeing Coaches play a vital role in helping people build healthier, more independent lives.

Working alongside our pharmacists, social prescribing team, care coordinators and clinicians, you'll be part of a forward-thinking multidisciplinary workforce delivering truly personalised care. We're committed to innovation, collaboration and making the best use of every member of our team to improve patient outcomes.

Person Specification

Personal Attributes

Essential

• Excellent communication and motivational interviewing skills.
• A compassionate, person-centred approach.
• Ability to build rapport and inspire positive change

Qualifications

Essential

• Educated to a GCSE standard

Experience

Essential

• Experience supporting people to improve their health and wellbeing through coaching, education or behaviour change.
• Strong organisational and time management skills.
• Good IT and digital skills.

Desirable

• Experience of social prescribing.
• Knowledge of local voluntary and community services.
• Experience using EMIS GP clinical system.
• Understanding of personalised care and health inequalities.
• Experience of motivational interviewing, health coaching or behaviour change techniques

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

FedBucks Ltd

Address

The Penn Surgery

Elm Road

Penn

HIGH WYCOMBE

Buckinghamshire

HP10 8LQ

United Kingdom

Employer's website

https://www.fedbucks.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

The Community Healthcare Assistant plays an important role within the Primary Care Network, working alongside the Complex Care Team to deliver high-quality, compassionate care for complex and vulnerable patients in their homes and within the surgery setting.

This varied role includes conducting follow-up assessments, monitoring and recording vital signs (such as blood pressure and temperature), taking blood samples, and administering vaccinations under the supervision of the Complex Care Lead Nurse. The postholder may also liaise with community providers and external agencies involved in patient care such as those coordinating mobility and equipment needs to support safe, effective, and person-centred care.

Duties may also involve supporting the wider practice team within the surgery. As service needs evolve, the specific responsibilities of the role may change, with daily activities and priorities directed by the Complex Care Lead Nurse to meet the ongoing needs of patients and the team.

Person Specification

Qualifications

Essential

• Care Certificate

Desirable

• Qualified to NVQ level 3

Experience

Essential

• Experience working within a health care setting and community working

Desirable

• Experience working in GP Practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Westongrove Partnership

Address

Wendover Health Centre

Aylesbury Road

Wendover

AYLESBURY

Buckinghamshire

HP22 6LD

United Kingdom

Employer's website

https://www.westongrove.com/ (Opens in a new tab)

Job description

Job responsibilities

Main Duties and Responsibilities

Work using FEAT and champion evidence-base interventions

Conduct comprehensive geriatric assessments using appropriate tools

Monitor medication use and adjust treatment plans as required, autonomously working within scope of practice and in line with prescribing competencies.

Exercise advanced clinical reasoning to diagnose, treat, and manage patients without direct input from a medical practitioner, recognising own professional boundaries and seeking senior clinical support when required.

Provide expert management of frailty syndromes, dementia, delirium, polypharmacy, falls risk and end of life needs.

Escalate concerns appropriately and initiate urgent or emergency interventions when required.

Identify when clinical presentations fall outside of scope of practice and escalate appropriately to GP or senior clinicians.

Work closely with GPs, Occupational Therapists, Physiotherapists, Care Co-ordinators, Social Prescribers and Community Nursing Team

Attend the MDT meetings and case reviews

Support patients and families in understanding and managing frailty

Promote lifestyle and self management strategies to optimise health and independence

Functions at a high level to carry out clinical decision making such as diagnosing and managing patients without input from a medical practitioner remaining within scope of a professional practice.

Functions at a high level in relation to communication skills through patient consultation and nursing assessment of physical, psychological and social needs.

Completing proactive, individualised clinical management plans for care home residents improving their health experience and reducing unnecessary and potentially harmful hospital admissions

Conduct regular care plan reviews

Identify patients in need of palliative support and facilitate advanced care planning discussions with patients and families

Communicating with distressed/anxious/worried patients and relatives

Caring for patients and relatives following receipt of bad news and supporting them in identifying realistic expectations in relation to clinical conditions

Communicating and caring for patients who have reduced understanding and insight due to cognitive impairments

Participate/lead weekly enhanced care home reviews

Undertake daily acute care home visits requested through our clinical triage system identifying clinical emergencies, deteriorating patients or patients at risk of deterioration ensuring appropriate action

Participate in regular clinical supervision, reflective practice and case-based discussions to maintain safe, effective and autonomous practice.

Confidentiality:

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.

In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential.

Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Health & Safety:

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety policy, the practice Health & Safety manual, and the practice Infection Control policy and published procedures. This will include:

Using personal security systems within the workplace according to practice guidelines

Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks

Making effective use of training to update knowledge and skills

Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards

Actively reporting of health and safety hazards and infection hazards immediately when recognised

Keeping own work areas and general / patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holders role

Undertaking periodic infection control training (minimum annually)

Reporting potential risks identified

Equality and Diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation. Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues. Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and right.

Personal/Professional Development:

The post holder will participate in all training programmes implemented by the Practice, including annual performance reviews and competency assessments, and will take responsibility for their own ongoing development, learning and performance.

They will maintain a comprehensive professional portfolio demonstrating autonomous clinical practice, clinical supervision, CPD and reflective learning, ensuring that clinical competencies required for safe autonomous practice in frailty care are continually met.

The post holder will contribute to clinical governance activities such as audits, incident reviews and quality improvement initiatives, while engaging in regular clinical supervision and reflective discussions to support safe, accountable practice. They will also support the development of colleagues by sharing specialist frailty knowledge, offering mentorship and demonstrating skills and activities to others undertaking similar work

Quality:

The post-holder will strive to maintain quality within the Practice and will assess own performance and take accountability for own actions, either directly or under supervision. Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance. Work effectively with individuals in other agencies to meet patients needs. Effectively manage own time, workload and resources

Communication:

The post-holder should recognise the importance of effective communication within the team and will strive to communicate effectively with other team members, communicate effectively with patients and carers and recognise peoples needs for alternative methods of communication and respond accordingly.

Person Specification

Qualifications

Essential

• Masters degree in advanced clinical Practice
• Registered Nurse on the NMC register
• Non-medical prescriber
• Demonstrate high level of competence/advanced skills in clinical examination and diagnosis
• Interpret pathology/radiology results/reports and action where appropriate
• Excellent interpersonal and communication skills, providing enhanced discussions with patients and families regarding end of life wishes/planning
• Familiar with the complex geriatric assessment, 4AT, GPCOG
• Knowledge in EMIS clinical system
• Knowledge of the Accurx system
• Effective time management skills
• Advanced communication skills
• Ability to work as an autonomous Practitioner
• Able to work on own initiative
• Must be personable, polite and approachable
• Must be a team player
• Must be adaptable to change
• Commitment to ongoing training and education to develop clinical skills
• Have the ability to prioritise workload
• Able to work under pressure and remain calm
• Full clean driving licence

Desirable

• Specialist knowledge within frailty
• Experience of working in a primary care setting would be beneficial
• Experience of working with frail/elderly patients at an advanced level

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Lowther Medical Centre

Address

1 Castle Meadows

Whitehaven

Cumbria

CA28 7RG

United Kingdom

Employer's website

https://www.lowthermedical.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Key Responsibilities

Clinical Duties

• Undertake chronic disease management (e.g. diabetes, asthma, COPD, hypertension) in line with national and local protocols.
• Administer vaccines and injections safely and effectively.
• Provide general nursing services including immunisations, and cervical screening.
• Perform health assessments, screenings, and NHS health checks.
• Support minor surgery procedures and assist GPs when required.
• Carry out travel health consultations and vaccinations where appropriate.

Person Specification

Qualifications

Essential

• Experience in a GP practice setting
• Registered Nurse (RN) with current NMC registration
• Practice Nurse qualification, Cytology , Immunisations and vaccination qualified.

Desirable

• Chronic disease management qualifications.
• Non medical prescribing qualification

Experience

Essential

• Experience of working in a Practice Nurse team in General Practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Earnswood Medical Centre

Address

Eagle Bridge Health & Well Being Ctr

Dunwoody Way

Crewe

Cheshire

CW1 3AW

United Kingdom

Employer's website

https://www.earnswood.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Conducting consultations with patients to assess, diagnose, and treat various health conditions.

Managing chronic illnesses and providing preventive care.

Coordinating with other healthcare professionals to ensure holistic patient care.

Maintaining accurate and detailed patient records.

Participating in practice meetings and contributing to the continuous improvement of services.

Supporting and mentoring junior staff and medical trainees.

Person Specification

Qualifications

Essential

• Full registration with the GMC.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Hope Citadel Healthcare CIC

Address

Kingsway Medical Practice

285A Kingsway

ROCHDALE

Lancashire

OL16 4AT

United Kingdom

Employer's website

http://www.hopecitadel.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

• Process acute, repeat, and electronic prescriptions in line with practice and PCN protocols

• Manage prescription queries from patients, pharmacies, and clinicians

• Support medicines management, identifying and escalating discrepancies

• Manage Accurx/ Anima tasks within agreed timescales Process clinical documents, correspondence, and coding SNOMED/read coding

• Manage Accurx/ Anima tasks within agreed timescales

• Arrange appointments, referrals, tests, and follow-ups

• Complete non-clinical sections of insurance, benefits, and administrative forms

• Provide reception and care navigation support as required

• Undertake clinical support tasks where trained and competent e.g. observations, BP, urine dip, ECGs, phlebotomy

• See patients prior to GP review to take observations and brief histories

• Work flexibly across practices within the PCN

• Liaise with GPs, admin teams, pharmacies, NHS services, and external agencies

• Communicate effectively with patients and carers, adapting communication methods as needed

• Contribute to safe, coordinated, patient-centred care

Person Specification

Experience

Essential

• Experience working in a healthcare or primary care setting
• Strong experience processing prescriptions
• Excellent attention to detail and understanding of prescribing safety
• Ability to prioritise a high-volume workload
• Good communication and IT skills
• Understanding of confidentiality and information governance
• GP Assistant qualification (or willingness to undertake training)
• Experience using SystmOne, Accurx & Anima
• NHS / General Practice experience

Desirable

• Training and development will be provided, including GP Assistant qualification
• Participation in annual appraisal, mandatory training, and PCN induction is required

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Queensway Surgery

Address

75 Queensway

Southend-on-sea

Essex

SS1 2AB

United Kingdom

Employer's website

https://www.queenswaysurgery.co.uk/ (Opens in a new tab)