Job description

Job responsibilities

The healthcare assistant/nursing assistant/healthcare support worker will provide the following nursing services, in agreement with the nurse manager/senior practice nurse and the GPs

• Carry out measurements (height, weight, blood pressure, etc) for health checks, such as new patient checks and healthy lifestyle checks (MOTs), provide lifestyle advice to patients or refer to nurse or GP as appropriate

• Obtain blood samples, prepare forms, store samples and dispatch to the lab

• Carry out ECGs

• Carry out blood pressure checks

• Carry out peak flow measurements

• Carry out urinalysis

• Provide healthy lifestyle advice to patients

• Assist with child immunisation clinics

• Assist with adult immunisations

• Provide assistance to the GPs, nurses and other health professionals in carrying out complex procedures, as required

• Maintain accurate records of treatment and procedures

Clinical support

• Ensure equipment and treatment rooms are maintained to appropriate levels of cleanliness, eg sterilising equipment, tidying rooms

• Ensure GPs rooms, treatment rooms and minor surgery suites are stocked with appropriate amounts of equipment and clinical supplies

• Assist with ordering clinical supplies and equipment to ensure stock is maintained

Chaperone patients as required during consultation with other health professionals

Person Specification

Qualifications

Essential

• GCSE grade 1 to C and English and Maths
• NVQ level 2 in Health and Social Care

Desirable

• Qualified to NVQ Level 3

Experience

Essential

• Experience in Primary Care
• Experience administering immunisations

Desirable

• Experience support GPs with family planning and minor surgery clinics

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

GP Practice in Wales

Address

Castle Gate Medical Practice

Rear of 102 Monnow Street

Monmouth

NP25 3EQ

United Kingdom

Employer's website

https://gpwales.co.uk (Opens in a new tab)

Job description

Job responsibilities

Further information about the job roles can be found on the Job Description and Person Specification documents attached.

Person Specification

Knowledge and skills

Essential

• Infection control awareness
• Standard IT/ keyboard skills
• Excellent customer care skills
• Communication skills, both written and verbal
• Organisation/ prioritisation skills
• Time management
• Verbal reasoning skills
• Confidentiality
• Demonstrates an understanding of the role of the phlebotomist/ health care assistant
• Clinical skills and competency relevant to the role e.g. Phlebotomy experience
• Understand issues regarding accountability and delegation

Experience

Essential

• Experience of working with the public or in a customer care environment.
• Experience of working in a busy environment.
• Phlebotomy experience
• Experience working under indirect supervision

Desirable

• NHS experience
• Experience of a changing work environment
• Experience working in a general practice or other healthcare environment

Personal qualities

Essential

• Demonstrates motivation, reliability and commitment to team working and the development of others
• Flexible, reliable and responsive to change
• Demonstrates an ability to value the opinions of others
• Demonstrates high level of self awareness, i.e. strengths and weaknesses, personal qualities and skills
• Willingness to undergo education/ training for both practice and service needs
• Willingness to work towards professional and performance objectives (appraisal)
• Highly motivated
• Flexibility
• Enthusiasm
• Team player
• Calm approach
• Positive attitude

Qualifications

Essential

• Good general secondary education including Maths and English

Desirable

• Further clinical qualifications
• IT experience
• HCA course specific to general practice
• NVQ level 3 or working towards this or equivalent qualification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Weymouth Bay Medical Practice

Address

25 Crescent Street

Weymouth

Dorset

DT4 7BY

United Kingdom

Employer's website

https://www.weymouthbaymedicalpractice.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Join our dynamic team and play a vital role in ensuring the smooth operation of our practice. This position is ideal for someone who enjoys problem-solving, working in a team, and delivering excellent service in a fast-paced healthcare environment.

• Professionally and politely greet all patients and visitors, both in person and over the phone.

• Handle incoming calls from patients and healthcare professionals, directing them as needed or taking messages.

• Manage administrative queries and requests, acting as a key link between patients and clinicians.

• Schedule, cancel, and rearrange appointments efficiently using the clinical system.

• Provide essential support to clinicians, ensuring smooth daily operations.

• Process medical report requests and handle related fees.

• Maintain a clean and organised reception and waiting area.

Person Specification

Right to work in the UK

Essential

• Right to work in the UK

Skills

Essential

• Previous experience working within a GP surgery, primary care, or healthcare setting.
• Hands-on experience using EMIS patient records system and healthcare software.
• Experience handling confidential patient data and coordinating with medical professionals in a clinical environment.

Desirable

• In-depth understanding of patient confidentiality and GDPR regulations, with experience applying them in a professional setting.
• Demonstrated ability to work efficiently within a team while also working independently when required.

Qualifications

Essential

• Educated to GCSE level (or equivalent), including strong grades in Maths and English.
• Demonstrable competency in written and spoken English, with the ability to draft professional correspondence.

Desirable

• Degree in a relevant field OR equivalent professional experience in an administrative or healthcare setting.
• IT-related qualification or certification

Experience

Essential

• Experience working with IT systems, including Microsoft Office (Word, Excel, Outlook) and data entry software.
• Ability to work in a highly organized, methodical, and detail-oriented manner, ensuring accuracy in all tasks.
• Previous experience in a receptionist, administrative, or customer service role, ideally within a fast-paced environment.

Desirable

• Previous experience working within a GP surgery, primary care, or healthcare setting.
• Hands-on experience using EMIS patient records system and healthcare software.
• Experience handling confidential patient data and coordinating with medical professionals in a clinical environment.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Wyre Forest Health Partnership

Address

Church Street Surgery

Dunley Road

2 Callows Lane

Kidderminster

Worcestershire

DY10 2JG

United Kingdom

Employer's website

https://www.wyreforesthealthpartnership.co.uk/ (Opens in a new tab)