Job description

Job responsibilities

Helping others improve and turn their lives around there's no better feeling. Its what we do for thousands of people at more than 150 sites across the UK. Be a part of it.

We are looking for confident and experienced Bank Healthcare Assistants with a passion for delivering outstanding care.

Tupwood Gate Nursing Home, which is rated Good by the CQC and has been awarded Platinum Accreditation in the Gold Standards Framework for 4 years in a row, is located in the quiet residential town of Caterham in Surrey. The care and warmth at Tupwood Gate is clear to see the moment you arrive.

Tupwood Gate Nursing Home provides outcome focused care for adults who may be physically frail, a diagnosis of dementia or Alzheimers disease.

Tupwood Gate provide short stay or longer term care, offering award winning end of life care.

At Cygnet, our perks go way beyond pension schemes and excellent professional development.

You'll also enjoy shopping, travel and leisure discounts as well as a range of healthcare and financial benefits to support you to be happy both in and out of work.

Apply now to enjoy excellent career prospects while reaping the rewards of making a difference to others every day.

Your day-to-day

• Offer enhanced care with a flexible learning approach for all the people in our care

• Provide guidance & encouragement through physical & emotional support

• Learn about individuals specific needs & provide help in the most appropriate way

• Assist with medical & welfare needs

• Report on medical & welfare needs as required

• Safeguard

• Maintain a safe, clean environment for all

You are

• Genuinely driven with a desire to make a real difference in peoples lives

• Experienced in a residential/nursing home setting

• An excellent communicator & a good team player

• Sensitive & intuitive with the energy required to provide a trusting, stimulating & varied environment

• Passionate about empowering & supporting service user independence

Why Cygnet? We'll offer you

• £14.91 per hour (£13.30 per hour plus 12.1% holiday allowance)

• Flexible working

• Regular coaching & appraisal

• Expert supervision & support

• Free Health Cash plan

• 24 hours free GP support line

• Free life assurance cover

• Free eye tests

• Car lease discounts

• Discounted gym membership

• Free mortgage broker and Insurance cover

• Pension scheme

• Employee NHS - discount savings & Cycle to Work scheme

• Smart Health Toolkit- Providing you with Fitness Programmes, Nutrition consultation and Health checks

Ready to make a positive change? Please click on the apply now link below.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

What next?

If you care about making a difference we want to talk to you.

Click the button to apply

Person Specification

General Requirements

Essential

• Please refer to job description above

Desirable

• Please refer to job description above

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Cygnet Health Care

Address

Caterham

CR3 6YE

United Kingdom

Employer's website

https://www.cygnethealth.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

• Role: Primary Care Healthcare Assistant
• Location: Dagenham
• Part-time roles available

We are seeking an enthusiastic and motivated Healthcare Assistant (HCA) to join our established team and be part of a company that genuinely makes a difference to patient care.

The Healthcare Assistant plays a vital role within the GP Practice team, supporting the delivery of the full range of NHS Primary Medical Services. You will work alongside our friendly, patient-focused clinical and management teams, providing essential support to ensure high-quality, safe, and compassionate care for all patients.

This role requires autonomy, discretion, empathy, and sensitivity, maintaining the highest standards of confidentiality and professionalism at all times.

This is an excellent opportunity for someone who wants to make a real impact on patients’ lives while working in a supportive, patient-committed team.

Key Responsibilities

• Phlebotomy
• B12 injections
• Flu vaccinations
• Recording observations such as:
  • Blood pressure
  • Pulse
  • Temperature
  • Height and weight
  • BMI calculations
• Undertake tasks and duties delegated by clinical and management staff
• Conduct procedures such as blood pressure monitoring, new patient checks, and basic clinical observations
• Support the practice with ordering supplies and equipment
• Assist in the sterilisation and preparation of equipment
• Maintain accurate records and documentation as required
• Work collaboratively to support smooth clinical operations

Requirements

• Basic literacy and numeracy skills
• Basic computer skills and ability to use practice software
• Demonstrates an understanding of general practice workflows
• Ability to work professionally, sensitively, and empathetically

Who we are

Omnes Healthcare is a growing, forward-thinking organisation delivering NHS Primary and Secondary Care services since 2006. Supporting patients across multiple sites, we combine clinical excellence with innovation to improve lives.

As part of the Evergreen Group, we also lead on digital health and genomics projects, including the Evergreen Life app, which empowers people to take control of their health.

Our mission is to enhance healthy and happy life years through high-quality, personalised, and accessible care. Our vision is to be a trusted leader in healthcare, known for innovation, compassion, and real impact.

We live by four core values:

• Caring – Respect and compassion in everything we do
• Inclusive – Empowering diverse voices and teamwork
• Evolving – Driving continuous improvement and innovation
• Ambitious – Striving for high standards and real impact

Whether your role is clinical or corporate, it matters. We’re committed to creating a positive, inclusive, and supportive environment where all colleagues can thrive.

Omnes Healthcare are an inclusive employer. If you require any adjustments during the recruitment process, we will be more than happy to help.

Benefits –

• 25 days holiday plus bank holidays, plus an extra day off for your birthday
• Excellent work-life balance
• Clinical progression and training cost support
• Full indemnity cover for all work undertaken
• NHS Discount & Support Schemes
• Employee Assistance Programme
• Sick pay, enhanced maternity/paternity leave
• Salary sacrifice schemes (electric car, cycle to work)
• Life insurance (3x salary), healthcare cash plan, charitable giving scheme

Apply today to join a patient-focused, innovative team and make a real difference in health care.

#indeed1

Person Specification

Qualifications

Essential

• -------

Desirable

• Requirements
• Basic literacy and numeracy skills
• Basic computer skills and ability to use practice software
• Demonstrates an understanding of general practice workflows
• Ability to work professionally, sensitively, and empathetically

Experience

Essential

• -------

Desirable

• Requirements
• Basic literacy and numeracy skills
• Basic computer skills and ability to use practice software
• Demonstrates an understanding of general practice workflows
• Ability to work professionally, sensitively, and empathetically

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Omnes Healthcare Limited

Address

Camberwell

--

Dagenham

East London

SE5 7AQ

United Kingdom

Employer's website

http://omneshealthcare.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

The Healthcare Assistant / Care Co-ordinator will work under the direction of the GPs and nursing team to support the delivery of high-quality patient care across the practice group.

The post holder will undertake delegated clinical duties within their competence, support the delivery of preventative healthcare programmes, assist with chronic disease monitoring where appropriate, and contribute to the smooth running of clinical services.

The role also includes care coordination responsibilities, helping to ensure patients receive timely access to appropriate services, supporting continuity of care, and working closely with the wider multidisciplinary team.

As the Practice Group operates from multiple sites, the successful candidate will be expected to work across all locations as required.

Undertake delegated clinical procedures following appropriate training and competency assessment, including:

• Phlebotomy (essential)
• Blood pressure monitoring
• Pulse rate and rhythm
• Temperature measurement
• Height, weight and BMI recording
• Urinalysis
• ECG recording
• Basic wound care and dressings
• Seasonal influenza, RSV, Shingles, Pneumonia vaccinations (where trained or training will be provided)
• Collection and processing of specimens
• Chaperoning clinicians where appropriate

• Deliver compassionate, patient-centred care.
• Promote dignity, privacy and respect.
• Support patients in maintaining and improving their health.
• Provide health promotion advice within own competence.
• Recognise any changes in a patient's condition and escalate concerns appropriately.

• Support patients to access appropriate services both within and outside the practice.
• Assist with care planning and follow-up where appropriate.
• Liaise with community teams and external healthcare providers.
• Support recall programmes and health promotion initiatives.
• Assist in identifying patients requiring reviews or additional support.
• Contribute towards improving patient outcomes through effective coordination of care.

• Maintain accurate electronic patient records.
• Complete documentation in accordance with practice policies.
• Manage clinical stock and equipment.
• Ensure consulting rooms are prepared before clinics.
• Clean and maintain equipment in accordance with infection prevention policies.
• Report equipment faults promptly.

• Maintain high standards of cleanliness.
• Follow all infection prevention procedures.
• Dispose of clinical waste safely.
• Adhere to national and local IPC guidance.

• Communicate effectively with patients, relatives and colleagues.
• Work collaboratively within the multidisciplinary team.
• Maintain patient confidentiality at all times.
• Demonstrate professionalism and compassion in all interactions.

• Work within the limits of own competence.
• Maintain mandatory training.
• Participate in appraisal and personal development.
• Participate in clinical audits and quality improvement activities.
• Adhere to all Practice policies, procedures and NHS guidance.
• Maintain professional registration where applicable.

Person Specification

Qualifications

Essential

• NVQ Level 2 or Level 3 in Health & Social Care (or equivalent experience)
• Phlebotomy competency
• Basic Life Support certification (or willingness to undertake)
• GCSE (or equivalent) English and Maths

Desirable

• Care Certificate
• Venepuncture qualification
• ECG competency
• Influenza vaccination training
• Care Co-ordinator experience
• Experience using SystmOne

Experience

Essential

• Experience working as a Healthcare Assistant within Primary Care, Community Care or Secondary Care
• Experience undertaking phlebotomy
• Experience working directly with patients
• Experience maintaining accurate clinical records
• Understanding of confidentiality and data protection

Desirable

• GP Practice experience
• Experience supporting chronic disease management
• Experience coordinating patient care
• Experience with recall systems
• Experience working across multiple clinical sites

Skills

Essential

• Excellent communication skills
• Friendly and approachable manner
• Compassionate and caring attitude
• Excellent time management
• Good organisational skills
• Ability to prioritise workload
• Ability to work calmly under pressure
• Strong team working skills
• Good IT skills
• Accurate record keeping
• Ability to work independently when required

Desirable

• Experience using SystmOne
• Experience using Accurx
• Audit experience

Knowledge

Essential

• Understanding of infection prevention and control
• Understanding of safeguarding responsibilities
• Knowledge of confidentiality and GDPR
• Awareness of health promotion
• Understanding of patient-centred care

Desirable

• Understanding of QOF
• Knowledge of Enhanced Services
• Understanding of Primary Care Networks

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

AMP Group Practice

Address

Spa Pool Road

Askern

Doncaster

DN6 0HZ

United Kingdom

Employer's website

https://www.askernmedicalpractice.co.uk (Opens in a new tab)

Job description

Job responsibilities

We are seeking a caring, enthusiastic and motivated Healthcare Assistant / GP Assistant to join our busy multi-site practice team.

The role will support GPs, Practice Nurses and the wider clinical team in delivering high-quality patient care. Duties will include phlebotomy, blood pressure checks, routine observations, ECGs, urinalysis, new patient checks, basic dressings and vaccinations where appropriately trained.

The post holder will also provide GP Assistant support, including preparing patients and clinical rooms, assisting during consultations and minor procedures, chaperoning, supporting clinical documentation, referrals and investigations, and helping with the smooth running of clinics.

Additional responsibilities will include preparing for and assisting clinicians during our in-house minor surgery and carpal tunnel clinics, including patient preparation, equipment and room preparation, assistance during procedures and post-procedure support.

The successful candidate will have excellent communication, organisational and time-management skills, a compassionate approach and the ability to work calmly under pressure.

The role is 30 hours per week, Monday to Friday, including a minimum of one late evening until 8.00pm each week, with a requirement to work flexibly across our practice sites.

All duties will be undertaken within the individual's training, competence and scope of practice.

Person Specification

Qualifications

Essential

• Good general education (e.g GCSEs)
• Qualified in phlebotomy

Desirable

• Qualified to NVQ level 3

Experience

Essential

• Experience in a Healthcare Assistant role in a primary care setting or A/e department

Desirable

• Experience of working in a GP's surgery

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

AMP Group Practice

Address

Conisbrough Medical Practice

Stone Castle Centre

Conisbrough

Doncaster

South Yorkshire

DN12 3JW

United Kingdom

Employer's website

https://www.askernmedicalpractice.co.uk (Opens in a new tab)

Job description

Job responsibilities

• Phlebotomy (taking blood samples)
• Blood pressure checks
• ECGs
• NHS Health Checks
• Routine health screening
• Chronic disease monitoring support
• Administering B12 injections, Shingles, Pneumococcal and flu vaccinations (if appropriately trained)
• Assisting with minor surgery and clinics
• Maintaining clinical equipment and stock
• Updating patient records accurately on the clinical system
• Supporting the nursing team and GPs as required
• Promoting health education and wellbeing

Person Specification

Qualifications

Essential

• NVQ Level 2 or 3 in Health and Social Care (or equivalent qualification)

Experience

Essential

• Previous experience in a General Practice or Primary Care setting
• Excellent communication and interpersonal skills
• Compassionate, patient-focused approach
• Ability to work both independently and as part of a team
• Good organisational and time-management skills
• IT skills and ability to use clinical systems (training provided)
• Commitment to patient confidentiality and data protection
• Commitment to undertake additional training to meet the requirements of the role of a Healthcare Assistant in General Practice

Desirable

• Phlebotomy, ECG, and vaccination experience.
• Understanding of infection control, health and safety, and safeguarding procedures

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

SSP Health

Address

Claire House Surgery

Phoenix Way

Lower Ince

Wigan

WN3 4NW

United Kingdom

Employer's website

https://www.ssphealth.com/ (Opens in a new tab)

Job description

Job responsibilities

Equality and diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues

Behaving in a manner which is welcoming to and of the individual, is non-judgemental and respects their circumstances, feelings, priorities and rights

Personal/Professional development:

The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development

Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

Quality:

The post-holder will strive to maintain quality within the practice, and will:

Alert other team members to issues of quality and risk

Assess own performance and take accountability for own actions, either directly or under supervision

Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance

Work effectively with individuals in other agencies to meet patients needs

Effectively manage own time, workload and resources

Communication:

The post-holder should recognize the importance of effective communication within the team and will strive to:

• Communicate effectively with other team members
• Communicate effectively with patients and carers
• Recognise peoples needs for alternative methods of communication and respond accordingly

Contribution of the Implementation of Services:

The post-holder will

• Apply practice policies, standards and guidance
• Discuss with other members of the team how the policies, standards and guidelines will affect own work
• Participate in audit where appropriate

Person Specification

Qualifications

Essential

• - Previous experience working in GP practice or in NHS as a HCA
• - Good time management

Desirable

• - Familiar with SystmOne or similar software
• - Good communication skills
• - Works well independently and as a team

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Foundry Healthcare Lewes

Address

River Lodge Surgery

Malling Street

Lewes

East Sussex

BN72RD

United Kingdom

Employer's website

https://www.foundryhealthcarelewes.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

BEWICK CRESCENT SURGERY

Job Description

Role: Health Care Assistant

Name:

Location: Bewick Crescent Surgery

Responsible to: Nurse Manager

Job summary.

Provide patient care and services such as blood sampling, ECG monitoring, blood pressures etc.

Key contact for patients when visiting the surgery with efficient communication with the clinical nursing and GP teams essential. Support clinics where required e.g. Diabetic and Rheumatology, Diabetic foot checks, Complete NHS health checks

Venepuncture taking blood samples from patients using vaccutainer system. Specialised techniques e.g. butterfly using alternate areas on body, supporting clinics including diabetes, NHS Checks and GPs requests.

Blood Pressures taking blood pressures on patients using electronic equipment.Following practice protocols, taking appropriate action with either follow up monitoring, or GP referrals. Set up home blood pressure monitoring and process results.

ECGs performing heart tracings on patients, down loading information onto computer system and extracting an A4 printout for GPs attention, taking appropriate action according to results i.e.; urgent attention, GP appointment, routine monitoring. Liaise with manufacturer for reporting equipment faults and system issues. Action when necessary.

Including setting up and fitting of 24 hour ECGs and process results.

Diabetic foot care checks Screen diabetic patients for vascular and neuropathy assessments providing foot care advice when necessary. Refer onwards as required.

Urine testing urine specimens for anomalies, i.e. protein, glucose, blood, nitrites etc taking correct action. Labelling and sending samples to laboratory for appropriate testing requirements using the ICE system.

Chaperoning - at GPs request, attending patient examinations, consoling and reassuring patients when necessary.

Smoking cessatior first point of contact for patients wishing to quit smoking. Refer to the appropriate smoking cessation service.

Update patient records using the correct read codes after every consultation. Always check demographic data as per protocols. Use templates wherever available for data entry.

Vaccinations: Administer B12, pneumococcal and flu vaccinations as required.

NHS checks: first point of contact for patient. Collate family history, take required measurements, monitor BP and take relevant bloods. Refer to GP when required.

Minor Operations Clinic: support the clinician in performing the minor operations clinic by setting up room, equipment and ensuring relevant injections are there for the patients attending.

Ear Irrigation: checking patients ear, and irrigating with water to remove wax, ensuring ear drums are intact and informing the patient of risks and aftercare.

General Duties

E-mail: Read them daily and take necessary action on any message received.

Tasks and notifications: Read daily and take necessary action on any tasks or briefings.

GP Team Net: check daily. Acknowledge items when required. Update training record & upload certificates.

Standard worksheets/station logs: check your workstation log daily for updates; update/create worksheets as appropriate. Maintain the current standard of work sheets.

Receive and make calls as required. Divert calls and take messages as appropriate, create a task for all messages to nurses, GPs and Practice/Assistant Practice Manager. Do not use paper. Log all dialogue with patients in Systmone.

Deal with all telephone calls including appointments, divert as necessary.

Ensure your training records are kept up to date transition to GPTN.

Ensure all surgery policy documents are the most recent version and remove old versions from all work stations.

Attend meetings and training events as required.

Remove room name plate from door when not in use. Ensure the name plate follows you to avoid patient confusion.

Other Duties

• Be able to analyse patient information and take appropriate action in order to accommodate patients needs and requirements.
• Recognise when follow up appointments may be necessary. Using set protocols as a guide to patient care. Have the ability to refer patients to the correct clinicians where appropriate.
• Perform administration procedures by updating patient records and information data.
• Liaise with GPs/Nurses/ internal clinicians and staff as needed and appropriate to do so.
• Adhere to Health and Safety requirements e.g. COSHH, reporting of accidents and incidents.
• Maintain confidentiality and data protection throughout.
• Maintain a high standard of training in order to meet practice requirements and deliver a gold standard care package to patients. Ensure all competency assessments are undertaken prior to delivery of service.

Skills Required

• Phlebotomy
• Clinical Skills
• Excellent communication and rapport with patients
• Excellent IT skills

Person Specification

Experience

Essential

• Bewick Crescent Surgery
• Person Specification Health Care Assistant
• Essential (Standard Performance)
• Communication
• Able to demonstrate sensitive communication styles, to ensure patients are fully informed and consent to treatment.
• Maintain patient confidentiality at all times
• Communicate with and support patients who are receiving bad news
• Communicate effectively with patients and carers, recognising the need for alternative methods of communication to overcome different levels of understanding, cultural background and preferred ways of communicating.
• Anticipate barriers to communication and take action to improve communication.
• Maintain effective communication within the practice environment and with external stakeholders.
• Act as an advocate for patients and colleagues.
• Ensure awareness of sources of support and guidance (e.g. Carer support leaflets, NHS checks leaflets) and provide information in an acceptable format to all patients
• Good Clinical Practice
• Recognise and work within own competence and refer onwards as required
• Produce accurate, contemporaneous and complete records of patient consultation, consistent with legislation, policies and procedures.
• Conduct infection control audits
• Support and participate in shared learning across the practice , students and wider organisation.
• Assess the impact of policy implementation on care delivery in the HCA rooms
• Understand and apply legal issues that support the identification of vulnerable and abused children and adults, and be aware of statutory child/vulnerable patients health procedures and local guidance.
• Ensure accurate completion of all necessary documentation associated with patient health care and registration with the practice.
• Assist in the updating of Practice protocols, standard operating procedures and policy.
• In participation with the Bewick Protocols, ensure the maintenance of equipment and stock levels meet patient requirements and clinics
• Always use templates and read code entries ensuring patient data is accurate and timely.
• General
• Good IT skills: Outlook, GPTeamNet, SystmOne, scan and e-mail.
• Able to embrace change and adapt to it.
• Able to follow agreed protocols/standard work consistently.
• Take responsibility for keeping up to date with SOPs, Policies etc.
• Good attention to detail and pride in the standard of work produced, eg updated standard work sheets when change occurs
• Team worker.
• Able to use and maintain standard worksheets and policies/SOPs.
• Continued Professional Development (CPD) identified and booked in/maintained e.g. vaccination updates, safeguarding. GPTN updated whenever training has been completed.
• Desirable (Above Standard/Outstanding Performance)
• Able to recognise areas for improvement and make relevant suggestions.
• Able to recognise potential issues/problems and offer solutions.
• Able to feedback honestly and openly to colleagues, Managers and clinicians.
• Able to train/coach others, eg in differing skills, new techniques
• Takes responsibility for own learning and development, eg identifying areas for improvement, training required, using allocated PLT time for personal development, mandatory training etc.
• Outstanding patient skills, eg going the extra mile, consistently good feedback from patients and colleagues, working for the team

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Bewick Crescent Surgery

Address

27 Bewick Crescent

Newton Aycliffe

County Durham

DL5 5LH

United Kingdom

Employer's website

https://www.bewickcrescentsurgery.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Patient Care

• Record blood pressure measurements, including the use of manual techniques.
• Measure height, weight and BMI.
• Record pulse rates and oxygen saturation levels.
• Conduct NHS Health Checks, if required.
• Perform venepuncture (blood sampling).
• Undertake ECG recordings.
• Carry out new patient health checks.
• Perform urinalysis and pregnancy testing.
• Support smoking cessation and lifestyle advice under guidance.
• Administer vaccinations where appropriately trained and authorised.
• Carry out simple wound care and dressings as delegated by a registered clinician.
• Assist with chronic disease monitoring clinics.
• Act as a trained Chaperone.
• Assist in the delivery of minor operation and specialist clinics. This includes the preparation of clinics, assisting the clinician, and competent in Basic Life Support.

Infection Prevention and Control

• Maintain clean clinical environments.
• Clean and prepare treatment rooms and equipment.
• Follow infection control policies and procedures.
• Ensure safe disposal of clinical waste and sharps.

• Monitor and maintain clinical equipment.
• Report faulty equipment promptly.
• Check emergency equipment and medicines as required.
• Order and monitor stock levels of clinical supplies.

• Prepare consulting and treatment rooms.
• Ensure patient records are updated accurately.
• Assist with recall systems and patient invitations.
• Manage specimen collection and transportation procedures.
• Code clinical information where required.
• Support reception and administrative teams when necessary

Person Specification

Personal Qualities

Essential

• Good interpersonal skills
• Ability to care and deal tactfully and empathetically with patients
• Demonstrates motivation, reliability and commitment
• Ability to use own judgement and initiative.
• Able to work calmly under pressure.
• Able to work as part of a team and autonomously.
• Able to work with competing priorities.
• Flexible regarding working hours.
• Tidy and presentable appearance.
• Ability to work with a high patient throughput and a pressurised environment on a daily basis.
• Time management skills to manage own consultations within clinics.
• Full UK driving license

Qualifications

Essential

• NVQ Level 3 in Health & Social Care
• GCSE (or equivalent) in English and Maths

Desirable

• Care certificate

Experience

Essential

• Excellent Communication Skills
• Good IT and record-keeping skills
• Ability to work as part of a multidisciplinary team
• Good organisational skills
• Trained and competent in venepuncture
• Understanding of confidentiality and data protection
• Understanding of infection, prevention and control
• Awareness of safeguarding role and responsibilities
• Ability to work with a high patient throughput and a pressurised environment on a daily basis.
• Time management skills to manage own consultations within clinics

Desirable

• Experience of using EMIS Web
• Capability to perform ECG tests

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Glastonbury Surgery

Address

Glastonbury Surgery

Feversham Lane

Glastonbury

Somerset

BA6 9LP

United Kingdom

Employer's website

https://www.glastonburysurgery.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Accountable To: Director of Nursing & Quality

Reports To: Head of Hospice at Home

MAIN DUTIES

• Undertake a broad range of nursing support activities and duties relating to the care of patients with end of life care needs in their own homes.
• Provide care for named patients with end of life care needs usually in their own homes in accordance with the patients care plan as defined by the Hospice at Home senior nurse, with minimum direct supervision.
• Establishes and maintains effective communications with patients, carers and health professionals in a professional manner.
• Is alert to, and recognises changes in patients symptoms and conditions and notifies other health care professionals as necessary
• Assists patients with administration of regular oral medication where the patient is self-medicating
• In line with Hospice policy monitors the administration of medication via syringe drivers and undertakes first line troubleshooting in line with proven competence.
• In line with Hospice policies on patient documentation, updates patient records ensuring entries are accurate, relevant and contemporaneous and hand over care given appropriately
• Provides emotional and practical support to patients carers or family members
• Demonstrates safe and appropriate use of hoists and manual handling equipment.
• When appropriate cares for the patient after death and supports family members/ carers
• Undertakes delegated clinical tasks and procedures linked to the Hospice at Home Healthcare Assistant Competences
• Participates in audits, surveys or other clinical governance activities as requested
• Uses resources economically and efficiently.
• Maintains IT competency in order to make full use of electronic communications and to access appropriate hospice data sources and training opportunities.
• Contributes to the health, safety and well-being of patients, carers and self by being aware of and adhering to hospice policies and guidelines on Health and Safety at Work; Fire Precautions and Regulations; Security of Lone Worker; and Infection Control.
• Undertakes training and demonstrates competence in a range of nursing activities and tasks in support of patient care
• Maintains a portfolio of professional development and participates in the St Johns Hospice performance appraisal scheme, identifying personal achievements, objectives and development needs.
• Has an understanding of the philosophy and ethos behind the care provided at St Johns Hospice, and to assist the registered nurses in developing and maintaining a safe, caring and supportive environment for patients, relatives and staff.
• Shares the responsibility within the nursing teams for delivering high quality holistic nursing care for the patients and their families.
• Is part of the multi-disciplinary care of patients.
• Acts in a responsible, professional manner at all times whilst employed by and undertaking duties at St Johns Hospice. To be aware of the policies governing health, safety and fire prevention and reporting accidents/incidents.

General :In addition to the specific duties and responsibilities outlined in this job description, all employees should be aware of their specific responsibilities towards the following:

• St Johns Hospice operates a no-smoking policy. The post holder should either be a non-smoker or be prepared not to smoke in any Charity premises, grounds or vehicles or when on Hospice business outside the office.
• Adhere to all health, safety and fire regulations and to co-operate with the Hospice in maintaining good standards of health and safety.
• Adhere to Lone Worker working practices as set out in the relevant policy documents.
• Uphold ethical and professional standards and not behave in a manner that is likely to bring the Hospice into disrepute.
• Promote and sustain a responsible attitude towards equal opportunities and diversity within the Hospice.
• Demonstrate a commitment to ongoing registration requirements or any national, professional or occupational standards associated with the role.
• Demonstrate a commitment to ongoing learning and development and to participate in any training relevant to the role.
• This job description is not exhaustive. It merely acts as a guide and may be amended to meet the changing requirements of the charity at any time after discussion with the post holder.

The post-holder will be expected to participate in induction and on-going training and development and work in accordance with Hospice policies and procedures and to act at all times with due regard to the health and safety of self and others.

This role description is not intended to be definitive or restrictive and may be subject to review and amendment.

STANDARD/ENHANCED DISCLOSURE REQUIREMENT

Enhanced DBS disclosure + Adult Barring Check required for this post.

DUTIES AND RESPONSIBILITIES TO ST. JOHNS HOSPICE

Please refer to the uploaded Job description for full details of the points below

1. Confidentiality

2. Health and Safety

3. External Interests

4. Statutory Training

5. Flexibility

6. Safeguarding

7. Disclosure and Barring

8. Equality and Inclusion

9. Volunteers

Person Specification

Qualifications

Essential

• Willing to work towards satisfactory completion of Care Certificate & Hospice competency framework for HCAs
• Full UK Driving Licence

Desirable

• NVQ 3
• Completed the Care Certificate

Experience

Essential

• Recent experience of patient care at end of life
• Experience of working in the community setting
• Experience of working as part of a wider team

Desirable

• Experience of working in a specialist palliative care setting
• Experience of lone working

Knowledge and Skills

Essential

• Knowledge of holistic patient care for those at end of life
• Ability to respond to changes in patient conditions
• Good Communication & interpersonal skills
• Knowledge of prioritising a patients care needs
• Ability to work without direct supervision in a patients home
• Uses own initiative
• Good IT skills and able to use a range of software (e.g. Word, Outlook, Excel etc).
• Accurately document care given in patient documentation
• Communicates well with information about care to carers and families

Values and personal attributes

Essential

• Willingness to work flexibly, including unsocial hours
• Positive attitude
• Motivated
• Committed to self -development
• Mature and responsible attitude
• Empathy and understanding

Miscellaneous

Essential

• Full UK driving licence (manual transmission).
• Access to own vehicle during working hours (business use insurance required).

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

St John's Hospice

Address

Slyne Road

Lancaster

LA2 6ST

United Kingdom

Employer's website

https://www.sjhospice.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

Clinical Responsibilities:

• In accordance with the Practice timetable, as agreed, the post-holder will make him/herself available to undertake a variety of duties including surgery consultations, telephone consultations, visiting patients at home and in nursing homes, checking and signing repeat prescriptions and dealing with queries, paperwork and correspondence in a timely fashion.

• Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation

• Assessing the health care needs of patients with undifferentiated and undiagnosed problems

• Screening patients for disease risk factors and early signs of illness

• Cover all the clinical management of the patients in surgery as appropriate including initiating investigations, reviewing results, making referrals to secondary care or to other providers as appropriate

• Developing care and treatment plans in consultation with patients and in line with current Practice disease management protocols as well wider guidance such as that from NICE

• Providing counselling and health education

• Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate

• Ensuring appropriate follow up of patients

• Recording clear and contemporaneous computerised consultation notes to agreed standards

• Collecting data for audit purposes

• Compiling and issuing computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible)

• Prescribing generically whenever appropriately and in accordance with the Practice prescribing formulary, NICE guidance and Good Prescribing Practice (as defined by British National Formulary guidance)

• Working with and support other members of the primary health care team in delivering high quality primary care

• Promoting the application of standards and codes of Practice set by the Royal College of General Practice, General Medical Council, Department of Health, and local NHS trust

• Participate in the practice achieving agreed QOF and other key performance indicator targets as required.

• Take responsibility for targets and services allocated, such as a QOF, Enhanced Services, Commissioning, and CQC as required.

• In general, the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care.

Other Responsibilities within the Organisation:

• Awareness of and compliance with all relevant Practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety

• Commitment and contribution to achievement of the highest possible quality standards such as the QOF and other agreed Key Performance Indicator targets as required.

• A commitment to life-long learning and evidence-based best practice

• Champion Parkside's Motto, Values and Ethos in all activities

• Contributing to evaluation/audit and clinical standard setting within the Organisation

• Contributing to the summarising of patient records and read-coding patient data

• Attendance at regular in-house governance and educational meetings and training as well as events at other agencies as appropriate

• Assistance with the training of other staff members and also with the education of doctors and nurses as appropriate

• Contribution to research studies and involvement as required

Confidentiality:

• In the course of seeking treatment, patients entrust us with, or allow us to gather sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately

• As a doctor you will have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. All such information from any source is to be regarded as strictly confidential

• Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & Safety

The post-holder will implement and lead on a full range of promotion and management of their own and others health and safety and infection control as defined in the practice health & safety policy, the practice health & safety manual, and the practice infection control policy and published procedures. This will include (but will not be limited to):

• Using personal security systems within the workplace according to practice guidelines

• Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines

• Providing advice on the correct and safe management of the specimens process, including collection, labelling, handling, use of correct and clean containers, storage and transport arrangements

• Correct personal use of Personal Protective Equipment (PPE) and ensuring correct use of PPE by others, advising on appropriate circumstances for use by clinicians, staff and patients

• Management of the full range of infection control procedures in both routine and extraordinary circumstances (e.g. pandemic or individual infectious circumstances)

• Hand hygiene standards for self and others

• Managing directly all incidents of accidental exposure

• Management and advice relating to infection control and clinically based patient care protocols, and implementation of those protocols across the practice

• Active observation of current working practices across the practice in relation to infection control, cleanliness and related activities, ensuring that procedures are followed and weaknesses/training needs are identified, escalating issues as appropriate to the GP partners

• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process

• Making effective use of training to update knowledge and skills, and initiate and manage the training of others across the full range of infection control and patient processes

• Monitoring practice facilities and equipment in relation to infection control, ensuring that proper use is made of hand-cleansing facilities, wipes etc., and that these are sufficient to ensure a good clinical working environment. Lack of facilities to be escalated as appropriate to the GP partners

• Safe management of sharps use, storage and disposal

• Maintenance of own clean working environment

• Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile and safe way, free from hazards. Initiation of remedial / corrective action where needed

• Actively identifying, reporting, and correcting health and safety hazards and infection hazards immediately when recognised

• Keeping own work areas and general/patient areas generally clean, sterile, identifying issues and hazards/risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with the GP partners

• Undertaking periodic infection control training

• Correct waste and instrument management, including handling, segregation, and container use

• Maintenance of sterile environments

• Demonstrate due regard for safeguarding and promoting the welfare of children.

Equality and Diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

• Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation

• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues

• Behaving in a manner which is welcoming to and of the individual, is nonjudgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional Development:

The post holder will maintain continued education through attendance at any courses and/or study days necessary to ensure that professional development requirements for appraisal and revalidation are met. This may include training needed for areas of practice development.

This should include:

• Taking responsibility for maintaining a record of own personal and/or professional development

• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

Quality:

The post-holder will strive to maintain quality within the Practice, and will:

• Alert other team members to issues of quality and risk

• Assess own performance and take accountability for own actions, either directly or under supervision

• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance

• Work effectively with individuals in other agencies to meet patients needs

• Effectively manage own time, workload and resources.

Communication:

The post-holder should recognize the importance of effective communication within the team and will strive to:

• Communicate effectively with other team members

• Communicate effectively with patients and carers

• Recognise peoples needs for alternative methods of communication and respond accordingly.

Contribution to the Implementation of Services:

The post-holder will:

• Apply Practice policies, standards and guidance

• Discuss with other members of the team how the policies, standards and guidelines will affect own work

• Participate in audit where appropriate.

Person Specification

Qualifications

Essential

• The successful candidate must possess and maintain the following qualifications and professional registrations to practice legally and safely in the UK:
• Medical Degree: Full primary medical qualification (MBChB, MBBS, or equivalent) recognized by the General Medical Council (GMC).
• GMC Registration: Full and current registration with the GMC with a license to practice.
• GP Register: Inclusion on the GMC General Practitioner Register.
• Performers List: Inclusion on the National Performers List (England) before commencing employment.
• Postgraduate Qualification: Certification of Completion of Training (CCT) in General Practice, or equivalent, with MRCGP qualification (or equivalent assessment).
• Clearance: Satisfactory enhanced Disclosure and Barring Service (DBS) check.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Parkside Medical Centre

Address

187 Northmoor Road

Manchester

M12 5RU

United Kingdom

Employer's website

https://www.parksidemedical.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

As a Salaried GP, you will provide high-quality, patient-centred primary care to our registered population, working collaboratively within our multidisciplinary team. Your responsibilities will include:

• Delivering face-to-face, telephone consultations.
• Assessing, diagnosing and managing acute and long-term conditions.
• Prescribing safely in line with local and national guidance.
• Managing referrals, results, prescriptions and clinical correspondence.
• Participating in the duty doctor/triage rota as required.
• Maintaining accurate and contemporaneous clinical records using EMIS Web.
• Working collaboratively with the wider practice and PCN teams to deliver high-quality care.
• Contributing to clinical governance, audit, quality improvement and significant event reviews.

Person Specification

Work status

Essential

• Eligible to work in the UK.

Qualifications

Essential

• MBBS, MBChB or equivalent primary medical qualification.
• Full registration with the General Medical Council (GMC) with a licence to practise.
• Included on the NHS England Medical Performers List (or eligible for inclusion).
• MRCGP (or equivalent qualification).

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Grove House Practice

Address

St Pauls Health Centre

High Street

Runcorn

Cheshire

WA7 1AB

United Kingdom

Employer's website

https://www.grovehouse.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Sorting all clinical post and prioritising it

Extracting all information from clinical letters that needs coding

Dealing with all routine clinical post directly e.g. did not attend (DNA) letters, two week wait referrals (2WW) etc.

Arranging appointments, referrals and follow up appointments of patients

Preparing patients prior to going in to see the GP, taking a brief history and basic readings in readiness for the GP appointment.

Dipping urine, taking blood pressure, ECGs and phlebotomy

Completing basic (non-opinion) forms for the GP to approve and sign including, but not limited to, insurance, mortgage and Department for Work and Pensions forms (IB113, HAAS etc)

Explaining treatment procedures to patients including arranging follow up appointments

Helping the GP liaise with outside agencies i.e. getting an on call doctor on the phone to ask advice or arrange admission while the GP can continue with their consultation(s)

Support the GP with immunisations and wound care

Urine dipstick

Restocking consulting rooms

Take blood samples

Take bp and bmi check

ECG

Lead on health promotion and education work etc

Person Specification

Qualifications

Essential

• GPA course

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Crompton Medical Centre

Address

Ground Floor

1 Crompton Street

London

W2 1ND

United Kingdom

Employer's website

https://cromptonmedicalcentre.com/ (Opens in a new tab)

Job description

Job responsibilities

JOB DESCRIPTION

Advanced Nurse Practitioner

Job Summary

Cumberland House Practice is currently looking to recruit an Advanced Nurse Practitioner, to add to our existing clinical team. The post is intended to be 32 hours per week and permanent but we are flexible and happy to consider part-time hours. We are an established practice in the canal town of Stone, Staffordshire looking after approximately 9500 patients over a wide geographical area.

Main Duties and Responsibilities

Working as part of the healthcare team, which includes the GPs, Practice Nurses and Healthcare Assistant and other healthcare professionals that are integrated into the team

Management of acute medical conditions, within the scope of the role holders experience and competence, with support from doctors when required

Liaison with the GP on-call whenever appropriate

Travel to patients homes and nursing homes and subsequent management of clinical problems, both acute and long-term

Long-term conditions management in the Practice setting, in accordance with established protocols based on current clinical guidelines

Liaison with patients relatives where appropriate

Refer patients to other services and healthcare providers when clinically required.

The candidate should

• Be able to act pro-actively to improve patient care
• Have good communication skills with patients, relatives and colleagues
• Be able to work independently, but be aware of own limitations and competence levels in order to seek the support from GP colleagues that will be available
• Be motivated to improve own skills and follow principles of Personal Professional Development
• Be able to deliver a high standard of patient care as an Advanced Nurse Practitioner in general practice, using advanced autonomous clinical skills, and a broad and in-depth theoretical knowledge base. Have a good understanding and appreciation of clinical governance and to work within ones competence.
• Instigate necessary diagnostic tests or investigations and interpret findings and reports
• Be able to prescribe safe, effective and appropriate medication as defined by current legislative framework and considering agreed prescribing formula guidelines.
• Be able to maintain comprehensive, accurate and contemporaneous computerised records of all consultations and contacts with patients and, when appropriate, written or printed ones.
• Be able to provide safe, evidence-based, cost-effective, individualised patient care
• Be able to promote health and well-being through the use of health promotion and health education screening
• Be able to participate in continuing professional development opportunities to ensure that up to date evidence-based knowledge and competence in all aspects of the role is maintained
• Be able to work within the latest NMC Code of Professional Conduct and to be conversant with the scope of professional practice and other NMC advisory papers

We look forward to hearing from enthusiastic candidates who are looking to join our supportive healthcare team. Salary will be appropriate to past clinical experience and level of responsibility.

PERSON SPECIFICATION:

Advanced Nurse Practitioner: General Practice

ESSENTIAL

DESIRABLE

Qualifications:

Registered General Nurse (Currently registered NMC)

Recognised NP qualification at minimum of degree level or equivalent

Independent Nurse Prescriber

Teaching / Mentoring experience and /or qualification

MSc in nurse practitioner studies or equivalent

Experience:

Minimum of 5 years post registration experience

Evidence of appropriate continuing professional development activity to maintain up-to-date knowledge and on-going competence in all aspects of the NP role

Experience in management of long term conditions e.g. asthma, COPD, diabetes, CHD.

Evidence of working autonomously and as part of a team

Proven ability to evaluate the safety and effectiveness of their own clinical practice

Previous experience of managing and developing a nursing team

Interpreting and implementing local and national policy agendas for health

Knowledge :

Understanding and knowledge of policy developments related to the delivery of primary care services including General Practice, the GMS contract, Clinical Governance, Quality & Outcomes Framework

Knowledge of national standards that inform practice (eg.,National Service Frameworks, NICE guidelines etc)

Understanding of their accountability arising from the NMC Code of Professional Conduct (2004) and medico-legal aspects of the Nurse Practitioner role

Understanding of equal opportunity and diversity issues

Skills:

Ability to assess and manage patient risk effectively and safely

Excellent interpersonal, verbal and written communication skills

Reflective practitioner

Time management and ability to prioritise workload

Able to analyse data and information, drawing out implications for the individual patient/impact on care plan

Able to establish and maintain effective communication pathways within the organisation and key external stakeholders

Experience of use of EMIS medical software package

Proven record of effective use of networking and influencing skills

Ability to think strategically

Person Specification

Qualifications

Essential

• Registered General Nurse (currently registered NMC)
• Recognised NP qualification at minimum of degree level or equivalent
• Independant Nurse Prescriber
• Teaching/Mentoring experience and/or qualification
• MSc in nurse practitioner studies or equivalent

Desirable

• Experience of use of EMIS medical software package
• Proven record of effective use of networking and influencing skills
• Ability to think strategically

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

CUMBERLAND HOUSE

Address

8 High Street

Stone

Staffordshire

ST15 8AP

United Kingdom

Employer's website

https://www.cumberlandhouse.org.uk (Opens in a new tab)

Job description

Job responsibilities

Key Responsibilities

1. Clinical Practice & Home Visiting

• Autonomous Consultations: Manage a clinical caseload using face-to-face, telephone, and digital triage pathways.
• Domiciliary Care: Undertake acute and routine home visits for housebound or complex patients.
• Clinical Assessment: Conduct detailed history-taking and physical examinations of undifferentiated conditions.
• Diagnosis & Management: Formulate accurate diagnosis and treatment plans for acute illness and chronic diseases.
• Independent Prescribing: Prescribe safely and effectively within current legal and local frameworks.
• Investigations: Order, interpret, and action diagnostic tests including pathology and radiology.
• Escalation: Make referrals to secondary care, community teams, or arrange emergency admissions when required.

2. Care Quality & Administration

• Documentation: Maintain accurate, comprehensive electronic patient records using EMIS Web.
• Coding: Ensure effective use of SNOMED CT coding for clinical information.
• QOF & Targets: Support the practice in hitting targets related to QOF and local health contracts.
• Audits: Participate in and lead clinical audits to maintain evidence-based local guidelines.

3. Leadership & Education

• MDT Collaboration: Work with GPs, Outreach Team and District Nurses, to coordinate care pathways.
• Mentorship: Provide clinical supervision and support to practice nurses and junior staff.
• Professional Development: Maintain professional revalidation in line with NMC standards.

This job description is intended as a guide to the main responsibilities of the post and is not an exhaustive list of duties. The post holder may be required to undertake other duties appropriate to the role, in line with the needs of the practice and service development.

Person Specification

Qualifications

Essential

• Current professional registration with the NMC, HCPC or other relevant professional body.
• Holds the recognised qualifications and credentials required to meet the NHS England Advanced Practice framework and be eligible for an Advanced Practice Digital Badge (where applicable to the role).
• Master's level qualification in Advanced Clinical Practice (or equivalent)
• Independent Prescribing qualification.
• Evidence of continuing professional development

Desirable

• Master's degree in Advanced Clinical Practice.
• Teaching, mentorship or assessor qualification.

Experience

Essential

• Experience working as an Advanced Clinical Practitioner (ACP) or Advanced Nurse Practitioner (ANP) within Primary Care, Urgent Care or Emergency Care
• Experience of autonomous clinical assessment and decision making.
• Experience managing acute and minor illness presentations.
• Experience managing frail/elderly patients and those with long-term conditions.
• Experience of multidisciplinary team working.

Desirable

• Previous experience in General Practice.
• Experience using EMIS Web.
• Experience undertaking care home rounds.
• Experience of telephone and online triage.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Wetmore Road Surgery

Address

12 Wetmore Road

Burton-on-trent

Staffordshire

DE14 1SL

United Kingdom

Employer's website

https://www.wetmoreroadsurgery.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Key responsibilities and duties:

• Develop, implement and embed health promotion and well-being programmes
• Cervical Screening Smear tests
• Wound care to patients (Ulcer/Doppler etc.)
• Implementing vaccination programmes for adults and children
• Adult Immunisations
• Children Immunisations
• Assisting GPs with minor surgery when required

Please see supporting documents for the full job description, list of responsibilities and person specification.

Person Specification

Qualifications

Essential

• NMC Registered Nurse

Desirable

• Postgraduate Diploma or degree in Primary Care

Personal Qualities

Essential

• Polite and confident
• Flexible and cooperative
• Motivated, forward thinker
• Problem solver with the ability to process information
• Accurately and effectively, interpreting data as required
• High levels of integrity and loyalty
• Sensitive and empathetic in distressing situations
• Ability to work under pressure/in stressful situations
• Able to communicate effectively and understand the needs of the patient
• Commitment to ongoing professional development
• Effectively utilises resources
• Punctual and committed to supporting the team effort

Other requirements

Essential

• NMC registration
• Flexibility to work outside core office hours
• Disclosure Barring Service (DBS) check
• Occupational Health clearance

Experience

Essential

• Experience of working as a practice nurse within a UK GP practice
• Experience of working in a primary care setting
• Experience of delivering vaccination and immunisation programmes
• Experience of cervical cytology and chronic disease management

Desirable

• Diabetes Management

Clinical Knowledge and Skills

Essential

• Wound care including complex dressings/removal of sutures and staples
• ECGs
• Venepuncture
• New patient medicals
• Chaperone procedure
• Requesting pathology tests and processing the results, advising patients accordingly
• Hypertension
• CHD
• Child and Adult Immunisations
• Womens health (Cervical cytology, contraception etc.)
• Understands the importance of evidence-based practice
• Broad knowledge of clinical governance
• Ability to record accurate clinical notes
• Ability to work within own scope of practice and to understand when to refer to GPs
• Knowledge of health promotion strategies
• Understands the requirement for PGDs and associated policy

Desirable

• Diabetes
• Travel medicine services
• Asthma
• Spirometry
• Knowledge of public health in the local area
• Awareness of issues within the wider health area

Skills

Essential

• Excellent communication skills (written and oral)
• Strong IT skills
• Clear, polite telephone manner
• Competent in the use of Office and Outlook
• Effective time management (planning and organising)
• Ability to work as a team member and autonomously
• Good interpersonal skills
• Problem-solving and analytical skills
• Ability to follow clinical policy and procedure

Desirable

• EMIS user skills
• Experience with audit and able to lead audit programmes
• Experience with clinical risk management

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Surrey Heath Community Providers Ltd

Address

Theta Building, Lyon Way

Frimley

Camberley

Surrey

GU16 7ER

United Kingdom

Employer's website

https://www.surreyheathcommunityproviders.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Professional Values

To act in a professional manner and ensure Trust standards are maintained and monitored to improve the quality of care to all who come into contact with the services provided by South Warwickshire NHS Foundation Trust

Uphold the Trust values and standards at all times.

Ensure records and documentation are maintained, kept confidential and meets Trust standards in line with the Data Protection Act

Demonstrates a positive and enthusiastic approach to their work in order to maintain high morale and motivation within the team. Promoting a professional and positive working environment

To report any accidents or incidents as described by the Trusts policy and procedures ensuring an open and transparent culture.

To take reasonable care of the health and safety of themselves and of other persons

To adhere to the Trusts dress code policy, maintaining a smart appearance at all times

To assist other wards, departments and teams within the Trust as and when required by service needs

To adhere to the Trusts IT policies regarding e-mail and internet usage

To ensure children and adults are protected from abuse and avoidable harm and report any safeguarding concerns in accordance with Trust policies and procedures.

Clinical Practice

To accurately and promptly carry out the instructions of the registered professional who is professionally accountable for the delivery of care.

To assist in the supervision of other healthcare and support staff as directed.

To carry out duties as specified within the Trusts approved core task list for Clinical Support Workers/Healthcare Assistant without direct supervision.

To report to the registered professional any patient who gives cause for concern or any observed changes in the client or patients condition.

Provide and deliver a high standard of individualised care under the direction but not direct supervision of the registered professional.

To report all care that has been given to patients within the team to a registered professional

To accurately document all care delivered to patients, countersigned by a registered professional, maintaining confidentiality at all times.

To assist in the preparation of patients for treatment, investigations or procedures as directed by the registered professional.

To keep the clinical area clean and tidy, maintaining a safe environment.

To adhere to Trust infection control procedures, demonstrating an understanding of cross infection.

To chaperone or escort patients as needed under the direction of the registered professional.

To support relatives demonstrating compassion and empathy under the guidance of a registered professional.

To assist with the discharge process for patients as directed by the registered professional.

Communications and Interpersonal Relationships

Welcome patients, relatives and visitors to the clinical area, providing assistance, support and information where required. Being aware of barriers to effective communication and the means to overcome them.

Always introduce yourself in line with the Trusts privacy and dignity promises and the principles of good customer service.

To answer the telephone when necessary in a polite, courteous manner and pass on enquiries to the registered professional.

Communicate effectively within the multi-disciplinary team and other departments to ensure that patient care is well planned and coordinated.

Contribute to the reporting, handover and documentation of patient care as delegated by a registered professional maintaining confidentiality at all times.

Report incidents, accidents and complaints as per Trust Policy and to the senior professional on duty, ensuring an open and transparent culture.

Use the Trust information support system and other computer systems as required by the clinical area.

Team Working

Take all reasonable steps to ensure the safe keeping of patients property in accordance with Trust policy.

Promote a professional, welcoming and uncluttered environment; keep all storage areas safe, clean and tidy.

To share responsibility in the care and maintenance of all equipment in the clinical area including all equipment cleaning.

Ensure all waste and soiled linen is disposed of in line with Trust policy.

Participate in audit under the direction of the registered professional

Clean and check of beds, bed spaces and lockers in the patient area following discharge and in preparation for admission (inpatient areas only).

Ensure deliveries are stored correctly and stock maintained to the required level.

Support the house keeper with general house keeping duties, reporting as necessary essential cleaning needs (inpatient areas only).

Education, Training and Personal Development

To ensure attendance at mandatory training sessions, i.e. infection control, resuscitation and manual handling training.

To complete the Trusts Clinical Support Worker/Healthcare Assistant Induction programme.

To participate in appraisals and personal reviews and work to achieve agreed set objectives.

To undertake training as necessary for the development of the post and the relevance of the department including IT and clinical skills.

To continue personal development in relation to identified objectives.

Maintain up to date knowledge of changes in policies and procedures relevant to the post.

Person Specification

Qualifications

Essential

• Obtained an educational level of GCSE level A - C English and Maths or equivalent
• Minimum NVQ/Diploma Level 2, willing to work to Level 3 or equivalent higher apprenticeship in healthcare

Desirable

• NVQ /Diploma level 3 or equivalent higher apprenticeship in healthcare

Experience

Essential

• Experience in delivering care in a healthcare or people centred environment
• Experience working as part of a team

Skills

Essential

• Evidence of competence in care skills
• Able to delegate work appropriately
• Good written, verbal and non-verbal communication skills
• Competent IT skills
• Able to present information, written and orally in an accurate clear and logical manner
• Ability to organise and prioritise workload
• Ability to write accurate and legibly in patient notes

Desirable

• Evidence of competence in relevant specialist skills / tasks

Personal Qualities

Essential

• Able to work as part of a team
• Compassionate and caring nature
• Empathetic
• Reliable

Other

Essential

• Passes pre employment checks
• Able to work flexibly over a 24 hour period
• Able to carry out moderate to intense physical effort throughout the working day and carry out concurrent activities
• Able, with appropriate support, to work in an emotionally demanding environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

South Warwickshire University NHS Foundation Trust

Address

Nicol Unit

Stratford Hospital , Arden Street

Stratford-upon-Avon

CV37 6NX

United Kingdom

Employer's website

https://www.swft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Enhanced Access Healthcare Assistant (HCA)

Job Title: Enhanced Access Healthcare Assistant (HCA) Reports To: Services Manager / Director Location: Tower Hamlets Network 2 PCN (Enhanced Access Sites) Hours: As per Enhanced Access service requirement, including evenings and weekends Salary: Depending on experience

Job Purpose

The Enhanced Access Healthcare Assistant (HCA) will support the delivery of high-quality, patient-centred care during evening and weekend Enhanced Access clinics across the Primary Care Network (PCN). The post holder will work with other healthcare professionals to provide clinical and administrative support, ensuring safe, effective, and efficient patient care.

The role will involve undertaking delegated clinical duties, supporting chronic disease monitoring, health promotion activities, and assisting clinicians in delivering enhanced access services to patients registered across the network.

Key Responsibilities

Clinical Duties

• Undertake routine clinical observations including:
• Blood pressure monitoring
• Pulse and oxygen saturation measurements
• Height, weight and BMI recording
• Temperature measurements
• Urinalysis
• Perform venepuncture in accordance with training and competency assessments.
• Carry out NHS Health Check activities where appropriately trained.
• Conduct ECG recordings.
• Assist patients with health screening programmes.
• Carry out smoking cessation, lifestyle, and health promotion activities.

Administrative Duties

• Record clinical information accurately within the clinical system.
• Ensure documentation is completed accurately and contemporaneously.
• Assist with stock monitoring and ordering of clinical supplies.
• Report equipment faults or shortages promptly.
• Support audit and quality improvement activities as required.

Patient Care Responsibilities

• Greet patients in a professional and courteous manner.
• Support patients to access appropriate services within primary care.
• Promote patient dignity, privacy, and confidentiality at all times.
• Provide reassurance and support to patients during procedures.
• Escalate concerns regarding patient welfare promptly to an appropriate clinician.

Governance and Safety

• Work within the HCA scope of practice and competency framework.
• Adhere to PCN, practice and NHS policies and procedures.
• Comply with Infection Prevention and Control standards.
• Maintain accurate and confidential patient records in accordance with GDPR and NHS requirements.
• Report incidents, accidents, near misses, and safeguarding concerns appropriately.
• Support the delivery of safe services during evenings and weekends.

Communication and Working Relationships

The post holder will work closely with:

• GPs
• Practice Nurses
• Nurse Practitioners
• Pharmacists
• Care Coordinators
• Reception and Administration Teams
• PCN Management Team
• Patients and carers

Person Specification

Essential Criteria

Qualifications

• Care Certificate or equivalent healthcare qualification.
• Evidence of healthcare assistant training.
• Venepuncture competency (or willingness to undertake training).

Experience

• Experience working within Primary Care, Community, NHS, or healthcare settings.
• Experience taking routine clinical observations.
• Experience working directly with patients.
• Experience maintaining accurate records.

Knowledge

• Understanding of confidentiality and information governance.
• Understanding of infection prevention and control procedures.
• Awareness of safeguarding responsibilities.
• Understanding of professional boundaries and scope of practice.

Skills

• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a multidisciplinary team.
• Good IT skills.
• Ability to prioritise workload effectively.
• Ability to remain calm under pressure.

Personal Attributes

• Reliable and punctual.
• Flexible approach to working evenings and weekends.
• Professional and patient-focused.
• Commitment to equality, diversity and inclusion.

Desirable Criteria

• Previous experience working within GP practices or PCNs.
• Experience supporting chronic disease management clinics.
• NHS Health Check training.
• Knowledge of EMIS Web and/or SystmOne.
• Understanding of Enhanced Access service specifications.

Additional Requirements

• Ability to travel between Enhanced Access sites across the PCN where required.
• Commitment to ongoing professional development and mandatory training.
• Flexibility to work evenings, weekends, and bank holidays in line with service needs.

Enhanced Access Specific Duties

The post holder will support delivery of:

• Routine GP and nursing appointments.
• Long-term condition monitoring clinics.
• Vaccination and immunisation programmes (where appropriately trained).
• Health promotion and prevention services.
• Network-wide Enhanced Access clinics operating during evenings and weekends.

This role is central to ensuring patients have timely access to safe, high-quality care outside of core practice hours while supporting the achievement of PCN Enhanced Access service objectives.

Person Specification

Qualifications

Essential

• Care Certificate, NVQ Level 2/3 in Health & Social Care, or equivalent healthcare qualification.
• Evidence of Healthcare Assistant training.
• Phlebotomy certificate.
• Venepuncture competency or willingness to undertake training.
• GCSEs (or equivalent) in English and Maths.

Desirable

• NHS Health Check qualification/training.
• ECG competency.
• Training in wound care, long-term condition monitoring, or vaccinations.
• Evidence of continuing professional development (CPD).

Experience

Essential

• Essential
• Experience working in a healthcare setting such as a GP practice, community service, hospital, or care environment.
• Experience providing direct patient care and support.
• Experience undertaking basic clinical observations.
• Experience maintaining accurate patient records.
• Experience working as part of a multidisciplinary team.
• Experience communicating effectively with patients, carers, and healthcare professionals.

Desirable

• Desirable
• Previous experience working within Primary Care or a Primary Care Network (PCN).
• Experience performing venepuncture and ECGs.
• Experience supporting long-term condition management clinics.
• Experience using EMIS Web or SystmOne.
• Experience working in evening, weekend, or extended-hours healthcare services.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

East End Health Network

Address

20 Old Montague Street

London

E1 5PB

United Kingdom

Employer's website

http://www.eehn.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

To be responsible for undertaking a wide range of secretarial and administrative duties and the provision of administrative support to the multidisciplinary team. Duties can include but are not limited to, the processing of information (electronic and hard copy) in a timely manner, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers in accordance with current policies, including the use of the electronic referral service (ERS).

All staff at Darwen Healthlink have a duty to conform to the following:

Equality, Diversity & Inclusion

A good attitude and positive action towards ED&I creates and environment where all individuals are able to achieve their full potential. Creating such an environment is important for three reasons: it improves operational effectiveness, it is morally the right thing to do, and it is required by law.

Patients and their families have the right to be treated fairly and be routinely involved in decisions about their treatment and care. They can expect to be treated with dignity and respect and will not be discriminated against on any grounds including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Patients have a responsibility to treat other patients and our staff with dignity and respect.

Staff have the right to be treated fairly in recruitment and career progression. Staff can expect to work in an environment where diversity is valued and equality of opportunity is promoted. Staff will not be discriminated against on any grounds including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Staff have a responsibility to ensure that you treat our patients and their colleagues with dignity and respect.

Safety, Health, Environment and Fire (SHEF)

This practice is committed to supporting and promoting opportunities to for staff to maintain their health, well-being and safety. You have a duty to take reasonable care of health and safety at work for you, your team and others, and to cooperate with employers to ensure compliance with health and safety requirements. All personnel are to comply with the Health and Safety at Work Act 1974, Environmental Protection Act 1990, Environment Act 1995, Fire Precautions (workplace) Regulations 1999 and other statutory legislation.

Confidentiality

This practice is committed to maintaining an outstanding confidential service. Patients entrust and permit us to collect and retain sensitive information relating to their health and other matters, pertaining to their care. They do so in confidence and have a right to expect all staff will respect their privacy and maintain confidentiality at all times. It is essential that if, the legal requirements are to be met and the trust of our patients is to be retained that all staff protect patient information and provide a confidential service.

Quality & Continuous Improvement (CI)

To preserve and improve the quality of our output, all personnel are required to think not only of what they do, but how they achieve it. By continually re-examining our processes, we will be able to develop and improve the overall effectiveness of the way we work. The responsibility for this rests with everyone working within the practice to look for opportunities to improve quality and share good practice.

This practice continually strives to improve work processes which deliver health care with improved results across all areas of our service provision. We promote a culture of continuous improvement, where everyone counts and staff are permitted to make suggestions and contributions to improve our service delivery and enhance patient care.

Induction Training

On arrival at the practice all personnel are to complete a practice induction programme; this is managed by the Management team.

Learning and Development

The effective use of training and development is fundamental in ensuring that all staff are equipped with the appropriate skills, knowledge, attitude and competences to perform their role. All staff will be required to partake and complete mandatory training as directed by the training coordinator, as well as participating in the practice training programme. Staff will also be permitted (subject to approval) to undertake external training courses which will enhance their knowledge and skills, progress their career and ultimately, enable them to improve processes and service delivery.

Collaborative Working

All staff are to recognise the significance of collaborative working. Teamwork is essential in multidisciplinary environments. Effective communication is essential and all staff must ensure they communicate in a manner which enables the sharing of information in an appropriate manner.

Service Delivery

Staff at Darwen Healthlink must adhere to the information contained with practice policies and regional directives, ensuring protocols are adhered to at all times. Staff will be given detailed information during the induction process regarding policy and procedure.

Security

The security of the practice is the responsibility of all personnel. Staff must ensure they remain vigilant at all times and report any suspicious activity immediately to their line manager. Under no circumstances are staff to share the codes for the door locks to anyone and are to ensure that restricted areas remain effectively secured.

Professional Conduct

At Darwen Healthlink, staff are required to dress appropriately for their role. Administrative staff will be provided with a uniform whilst clinical staff must dress in accordance with their role.

Leave

All personnel are entitled to take leave. Line managers are to ensure all of their staff are afforded the opportunity to take a minimum of 27 days leave each year, and should be encouraged to take all of their leave entitlement.

Person Specification

Qualifications

Essential

• Educated to GCSE level or equivalent

Desirable

• GCSE Mathematics & English (C or above)
• NVQ Level 2 in Health and Social Care

Experience

Essential

• Experience of working with the general public
• Experience of working in a health care setting as a medical secretary
• Excellent communication skills (written and oral)
• Strong IT skills, including audio typing
• Clear, polite telephone manner
• Competent in the use of Office and Outlook
• Effective time management (Planning & Organising)
• Ability to work as a team member and autonomously
• Good interpersonal skills
• Problem solving & analytical skills
• Ability to follow policy and procedure
• Polite and confident
• Flexible and cooperative
• Motivated
• Forward thinker
• High levels of integrity and loyalty
• Sensitive and empathetic in distressing situations
• Ability to work under pressure
• Flexibility to work outside of core office hours
• Disclosure Barring Service (DBS) check

Desirable

• Experience of administrative duties
• EMIS user skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Darwen Healthlink

Address

Darwen Health Centre

James Street West

Darwen

Lancashire

BB3 1PY

United Kingdom

Employer's website

https://www.darwenhealthlink.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please see attached document for full job description regarding this role, if you have questions regarding this please do not hestitate to get in touch Thank you

Person Specification

Experience

Essential

• Experience of working within a nursing team

Desirable

• Experience of working in primary care
• Experience of working in a GP practice

Qualifications

Essential

• GCSE grades A-C in English and Maths

Desirable

• Qualified in Phlebotomy

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Abbeywell Surgery

Address

Abbey Mead Surgery

The Abbey

Romsey

SO51 8EN

United Kingdom

Employer's website

https://www.abbeywellsurgery.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

• New patient health checks BMI, Urinalysis
• ECG recording
• INR monitoring
• To undertake Doppler testing
• Blood Pressure Monitoring following practice hypertension guidelines, issue HBPM in accordance with practice policy
• Phlebotomy including perform annual blood tests, BP, BMI, ACR as requested for patients with chronic diseases
• Urinalysis MSU, ACR in accordance with practice policy
• Wound Care suture removal in accordance with practice policy, following training
• Weight Management
• Chaperoning duties
• Processing and management of laboratory samples requested by GPs/Nurse
• Administer influenza vaccines according to PSD, following training
• Administer B12 injections according to PSD
• To undertake Spirometry for GP to interpret results
• Support the Emergency Care Practitioner and Primary Care Practitioner in the Minor Injuries Unit, assisting in the assessment and management of patients presenting with minor injuries in accordance with training and practice protocols
• Assist with the management of minor injuries including wound care, dressings, basic observations and preparation of patients for clinical assessment where appropriate and within scope of practice
• Surgical equipment and vaccine re-stocking and stock rotation
• Clearing and re-stocking consulting rooms
• Preparing and maintaining environments and equipment before, during and after patient care interventions including assisting GPs during the performance of minor operations, coils and implants
• Assisting in the assessment and surveillance of patients health and well-being
• Help to raise awareness of health and well-being and how it can be promoted
• Assisting with the collection and collation of data on needs related to health and well-being
• Assist with recall systems
• Lifestyle advice, (diet, weight, exercise, smoking cessation, alcohol) making necessary referrals within PHCT and local support services
• Maintain health promotion information in waiting room designated for patient education
• Any other duties as instructed by management

Person Specification

Experience

Essential

• Previous experience of working as an HCA or equivalent
• Can carry out clinical, technical, scientific or administrative duties according to established protocols or procedures, or systems of work
• Excellent communication, negotiation and change management skills
• Experience of working autonomously
• Experience of Infection and Prevention Control Management

Desirable

• Previous experience of working in a Primary Care setting

Knowledge and Skills

Essential

• Good interpersonal skills, both written and verbal
• Excellent communication skills
• Evidence of problem-solving and decision making skills
• Demonstrates motivation, reliability and commitment to team working

Desirable

• Previous experience using EMIS web
• Able to use own initiative
• Able to work under pressure
• Able to work in a changing environment

Qualifications

Essential

• Care Certificate
• NVQ Level 2 in Health & Social Care
• English & Maths GCSE (or equivalent) - at pass level

Desirable

• HCA Training

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Symphony Healthcare Services Limited

Address

Burnham Medical Centre

Love Lane

BURNHAM-ON-SEA

Somerset

TA8 1EU

United Kingdom

Employer's website

https://www.symphonyhealthcareservices.com/ (Opens in a new tab)

Job description

Job responsibilities

• Supports health promotion and prevention activities across the PCN, including smoking cessation, weight management, and lifestyle interventions
• Plays a key role in vaccination and immunisation programmes within the PCN
• Works within a Multi-Disciplinary Team to support patients with long-term conditions and health inequalities
• Provides clinical support to registered nurses and other healthcare professionals within the PCN
• Delivers basic clinical care interventions under supervision, supporting continuity of care and patient safety initiatives
• Taking and recording blood pressure, height & weight
• Performing ECGs
• Performing phlebotomy in accordance with local and national guidelines
• Correctly labelling, handling, storing and transporting blood samples in line with pathology requirements
• Assisting with chronic disease monitoring (e.g., diabetes, hypertension, asthma, COPD)
• Conducting NHS health checks and cardiovascular risk assessments
• Assisting GPs and nurses with minor procedures
• Updating patient records and ensuring accurate documentation using clinical systems (e.g., EMIS / SystmOne)
• Maintaining infection prevention and control standards at all times

UK Phlebotomy Skills & Qualifications:

• Competent in phlebotomy for adults
• Knowledge of correct order of draw, appropriate sample bottles, and pathology test requirements
• Understanding of specimen labelling, cold chain requirements, and safe transportation procedures
• Awareness of potential complications (e.g., fainting, haematoma, failed venepuncture) and appropriate escalation procedures
• Knowledge of infection prevention and control, including hand hygiene and use of PPE
• Understanding of health and safety legislation including sharps management and needle-stick injury procedures
• Ability to recognise and escalate abnormal results or clinical concerns appropriately
• Completion of an accredited UK Phlebotomy Training Course or equivalent competency-based training
• Evidence of supervised practice and signed-off competency in venepuncture
• Up-to-date Basic Life Support (BLS) and anaphylaxis training

Personal / Professional Development:

• Post holder must hold a Care Certificate or work towards one
• Evidence of ongoing CPD relevant to clinical practice and phlebotomy
• Participation in an annual individual performance review, including maintaining a record of own personal and/or professional development
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others undertaking similar work
• Inform the Lead GP or line manager of any concerns regarding role and professional development needs
• Be aware of own professional boundaries and what to do when these are reached

Quality:

The post-holder will strive to maintain quality within the Practice, and will:

• Alert other team members to issues of quality and risk
• Work to practice protocols, national guidelines, and CQC standards
• Assess own performance and take accountability for own actions, either directly or under supervision
• Contribute to team effectiveness by reflecting on activities and suggesting improvements
• Work effectively with individuals in other agencies to meet patients needs
• Effectively manage own time, workload and resources

Contribution to the Implementation of Services:

The post-holder will:

• Apply Practice policies, standards and guidance
• Discuss with other team members how policies, standards and guidelines affect own work
• Participate in clinical audit where appropriate
• Support service development initiatives within the PCN

Person Specification

Qualifications

Essential

• Right to Work in the UK
• GCSE Grade A to C in English and Maths
• Has or willing to work towards a care certificate or equivalent qualification

Experience

Essential

• Experience of coordinating tasks and liaising with multiple healthcare professionals both internal and external to the organisation.
• Experience of using technology and digital tools

Desirable

• Primary Care experience as a Healthcare Assistant, Practice Administrator, or other.
• Experience of working with healthcare professionals and or previous experience in the NHS or social care or relevant field.
• Experience of using clinical systems such as EMIS.

Other

Essential

• Self Motivation
• Adaptable
• Immunisation Status HEP B / MMR
• Full Driving Licence

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Confederation, Hillingdon CIC

Address

Pembroke Centre

90 Pembroke Road

Ruislip Manor

HA4 8NX

United Kingdom

Employer's website

https://www.theconfederationhillingdon.org.uk (Opens in a new tab)

Job description

Job responsibilities

• Ensure an effective and efficient reception service is provided to patients and any other visitors to the practice
• Deal with all general enquiries (either face to face, on the telephone or online), explain procedures and signpost as required.
• Using your communication skills, ensure that patients with no prior appointment but who need urgent consultation are handled and signposted as necessary, in conjunction with working with the Duty Doctor.
• Explain practice arrangements and formal requirements to new patients and those seeking temporary cover, and ensure procedures are completed.
• Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery.
• Enter requests onto the online platform to assist patients where they are not able.
• Action repeat prescription requests and ensure that they are processed in a timely manner and in line with Practice policy (requests are either electronic or manual).
• Process tasks as advised by the clinical team.
• Advise patients of relevant charges for private (non General Medical Services) services, accept payment and issue receipts for same.
• Enter patient information onto records as required.
• Ensure timely & accurate records are kept.
• Keep the staff kitchen area clean & clear
• Keep the patient waiting room aired and tidy
• Process incoming mail/documents and associated paperwork in an efficient and timely manner as required
• Premises:

o Open up premises at the start of the day when first to arrive, de-activate alarm and make all necessary preparations to receive patients.

o When last to leave at the end of the day, ensure that the closing procedure is followed and that the building is totally secured and the alarm activated.

o Ensure the clinical rooms are cleared and prepared for the next clinic

• Undertake any other additional duties appropriate to the post as requested by the Managers or Partners.

Person Specification

Qualifications

Essential

• Minimum GCSE level of education in Maths & English
• Customer Service experience
• Good standard of general computer skills

Experience

Desirable

• GP Receptionist & EMIS Web experience desired but not essential.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Stanmore Medical Centre

Address

Doctors Surgery

85 Crowshott Avenue

Stanmore

Middlesex

HA7 1HS

United Kingdom

Employer's website

https://stanmoremedicalcentre.co.uk/ (Opens in a new tab)