Job description

Job responsibilities

1. Position Overview

• Job Title: Salaried General Practitioner (GP)
• Position Type: Fixed-Term Contract - October 2026 - end of March 2027 (with scope to extend)
• Location: Yardley Wood Health Centre, B14
• Reporting To: Partners
• Accountable To: Partners
• Patient List Size: 11,000
• Primary Network: MOBY Primary Care Network (PCN)

2. Job Purpose

The postholder will provide high-quality, evidence-based, and compassionate general medical services to the registered patient population of Yardley Wood Health Centre. Operating as an autonomous clinician within a highly supportive, multidisciplinary team, the Salaried GP will manage a diverse clinical caseload, actively participate in quality improvement initiatives, and contribute to the practices long-standing reputation as a center of educational and clinical excellence.

3. Key Responsibilities & Clinical Duties

Clinical Care Delivery

• Consultations: Conduct autonomous clinical consultations via face-to-face appointments, telephone triages, digital video platforms, and home visits as clinically indicated.
• Diagnosis & Management: Accurately diagnose, treat, and manage patients presenting with acute illnesses, complex co-morbidities, and long-term chronic conditions.
• Prescribing: Issue safe, evidence-based, and cost-effective prescriptions in accordance with the local formulary, national guidelines, and practice protocols.
• Referrals: Initiate appropriate, timely, and well-documented referrals to secondary care, community services, and voluntary sector partners.
• Preventative Medicine: Promote health and well-being through proactive screening, lifestyle advice, national immunisation programmes, and routine health checks.
• Emergency Care: Provide initial management and stabilization for patients presenting with acute medical emergencies during surgery hours.

Clinical Administration & Digital Workflow

• Digital Triage: Effectively navigate and manage the practices advanced GP led digital triage and appointment management system to ensure safe, equitable patient access.
• Pathology & Imaging: Review, interpret, and action electronic laboratory results, imaging reports, and diagnostic investigations promptly.
• Clinical Correspondence: Review, code, and action hospital discharge summaries, clinic letters, and community team notifications.
• Medical Records: Maintain highly accurate, contemporaneous, and legally robust electronic medical records using the practices clinical software system.

Teamwork & Multidisciplinary Collaboration

• MDT Participation: Attend and contribute actively to regular clinical, multidisciplinary team (MDT), palliative care, and safeguarding meetings.
• Peer Support: Engage in a collaborative "open-door" culture, providing and receiving peer support on complex casework during clinical sessions.
• Cross-Cover: Cooperate with clinical colleagues to ensure seamless care delivery and operational resilience during planned absences.

4. Quality, Governance, & Professional Development

Clinical Governance & Audit

• Quality Improvement: Participate in clinical audits, significant event reviews (SEAs), and root cause analyses to improve patient safety and service delivery.
• Guidelines: Adhere to national guidelines (e.g., NICE, SIGN) and local clinical pathways established by the Integrated Care Board (ICB).
• Safeguarding: Actively identify, report, and manage safeguarding concerns for vulnerable children and adults, strictly adhering to local policies.

Personal & Professional Development

• Appraisal & Revalidation: Maintain professional registration with the General Medical Council (GMC) and successfully complete annual NHS appraisals and quinquennial revalidation.
• Continuing Professional Development (CPD): Undertake regular learning activities to maintain clinical competence and expand personal clinical portfolios.
• Teaching & Training: Support the practice's educational ethos by assisting in the mentorship or supervision of medical students from the University of Birmingham or GP Registrars when required.

5. Confidentiality, Safety, & Diversity

• Data Protection: Maintain strict patient confidentiality at all times, ensuring absolute compliance with current Data Protection legislation and Caldicott principles.
• Health & Safety: Adhere to practice health, safety, and infection control protocols to protect patients, colleagues, and oneself.
• Equality & Diversity: Treat all patients, families, and staff members with respect, dignity, and equality, actively opposing discrimination in any form.

Person Specification

Qualifications

Essential

• Qualifications & Registrations
• Fully qualified Medical Practitioner.
• Successful completion of an accredited GP Vocational Training Scheme (or equivalent).
• Current inclusion on the GMC Medical Register with a license to practice.
• Inclusion on the England National Performers List.
• Clear, enhanced Disclosure and Barring Service (DBS) check.
• Clinical Knowledge & Skills
• Up-to-date knowledge of clinical guidelines, therapeutics, and primary care frameworks.
• Proven ability to manage complex, multi-system chronic diseases and acute clinical emergencies.
• Excellent minor illness assessment and diagnostic skills.
• Communication & Interpersonal Skills
• Outstanding verbal and written communication skills in English.
• Strong empathetic capabilities with a patient-centered consulting style.
• Proven ability to collaborate effectively within a multi-professional clinical and administrative team.
• Operational Competence
• Competence in using standard primary care clinical software systems (EMIS, Docman, ICE, Accurx ect)
• Strong organizational and time-management skills with the ability to manage workload stress.
• High level of clinical autonomy balanced with an understanding of personal limitations.

Desirable

• Experience working within a digital triage or total triage model.
• Active clinical interest or portfolio skill (e.g., minor surgery, joint injections, women's health, or dermatology).
• Prior experience working within a training or teaching practice environment.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Yardley Wood Health Centre

Address

Yardley Wood Health Centre

401 Highfield Road

Yardley Wood

Birmingham

B14 4DU

United Kingdom

Employer's website

https://www.yardleywoodhc.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

1. Role Overview & Framework

• Line Management & Accountability: Reports directly to and is accountable to Kelly Carney.
• Working Hours: 20 hours per week.
• Core Mission: Driven by the surgery's core philosophy: "Putting you at the heart of what we do".
• Main Objective: Acting as the primary, central hub of communication for patients, the wider multidisciplinary team, and external health agencies (such as community services and secondary care).

2. Primary Key Responsibilities

The post holder manages everyday operations, digital workflows, and frontline patient interactions. Key daily tasks include:

• Appointment System Management: Processing online, telephone, and face-to-face booking requests; scheduling, altering, or cancelling clinics via EMIS
• Care Navigation: Welcoming, screening, and actively signposting patients to the correct internal or external medical services.
• Telephony & Communications: Managing incoming switchboard calls, routing queries correctly, and resolving digital tasks or internal emails.
• Medical Data Entry: Formally registering new or temporary patients, entering key information into electronic health records, and applying clinical coding using EMIS and accurate SNOMED codes.
• Prescription Processing: Administering and reviewing repeat prescription requests with high accuracy and efficiency.
• Clinic & Administrative Support: Printing specialised urine forms for the nursing team, sorting documentation requests (such as insurance, DVLA, or SAR files), photocopying, and executing data system searches.
• Environment & Compliance: Maintaining clean, professional notice boards and workspaces, alongside executing monthly governance checks (e.g., testing fire alarms and performing infection control audits).

3. Secondary Responsibilities

When workload or staff shortages require flexibility, the receptionist is expected to support adjacent administrative functions:

• Document Management: Digitally scanning and attaching physical correspondence or patient documents to healthcare profiles.
• Facility Logistics: Executing building opening and closing checklists in full compliance with the practice's duty rotas.
• Team Operations: Cooperatively organising lunchtime or out-of-hours coverage rotas, checking stationery stock levels, and assisting with audits directed by the practice's audit lead.

4. Generic Responsibilities & Compliance Standards

All personnel must adhere strictly to organisational values, local protocols, and UK statutory laws:

• Equality, Diversity, and Inclusion (ED&I): Promoting an environment free from discrimination across all legally protected characteristics. Patients must be routinely included in treatment decisions, and all colleagues must be treated with dignity and fairness.
• Safety, Health, Environment, and Fire (SHEF): Continually evaluating risks to keep the workplace hazard-free. Compliance is mandatory under legislation including the Health and Safety at Work Act 1974, Environmental Protection Act 1990, and Fire Precautions Regulations 1999.
• Confidentiality & Data Protection: Safeguarding highly sensitive patient health data to protect privacy and preserve legal and institutional trust.
• Continuous Improvement (CI): Participating in multidisciplinary case reviews, analyzing serious incidents, and offering proactive suggestions to refine practice workflows and clinical safety.
• Professional Development: Completing the custom practice induction program, undergoing mandatory training assigned by Sophia Raja, and mentoring other team members to share best practices.
• Security Protocols: Strictly guarding physical and digital access codes or passwords. Door lock codes must never be shared, and suspicious activity must be instantly flagged to Kelly Carney.
• Professional Conduct & Leave: Maintaining an appropriate dress code for the public-facing role. Annual leave is fully supported, with bank holidays calculated on a pro-rata baseline reflective of the 20-hour contract.

Person Specification

Qualifications

Essential

• Good standard of general education
• GCSE (or equivalent) English at Grade C/4 or above.
• GCSE (or equivalent) Mathematics at Grade C/4 or above.

Desirable

• Recognised medical administration/reception qualification (e.g., AMSPAR or BSMSA certificates).

Experience

Essential

• Public & Customer Facing Service
• Clear history of answering incoming phone calls, managing heavy call volumes, and efficiently transferring or resolving caller requests.
• Background in standard office operations, including handling tasks, managing internal emails, photocopying, and organising files.
• Data Processing & Computer Literacy: Experience utilizing digital software platforms for accurate data entry, managing digital information, and system navigation - Including EMIS
• Collaborative Teamwork: Prior experience working effectively within a fast-paced team environment while successfully prioritizing a personal workload.
• At least 2 years experience working in General Practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Yardley Wood Health Centre

Address

Yardley Wood Health Centre

401 Highfield Road

Yardley Wood

Birmingham

B14 4DU

United Kingdom

Employer's website

https://www.yardleywoodhc.co.uk/ (Opens in a new tab)