Job description

Job responsibilities

The main duties of this role include:

• Contributing to the day to day running of reception.
• Booking Appointments for Patients.
• Greeting Patients as they arrive in Reception.
• Monitoring and Directing Patient flow throughout the surgery..
• Scanning of Patients correspondence, Hospital letters, reports etc. ensuring medical records are kept up to date.
• Preparation of repeat prescriptions including digital systems and ensuring these are signed and checked by the Doctor.
• Transferring phones to appropriate people as required.
• Attending courses, practice meetings etc. as required.
• Maintaining confidentiality at all times.
• Any other duties as may be required by Practice Manager or Doctor.
• Use of email for corresponding with practice teams and other agencies.
• Distribution of mail.

Person Specification

Qualifications

Essential

• GCSE grade A to C in English and Maths
• Reception training

Desirable

• A-levels
• Undergraduate degree

Experience

Essential

• Working within an administration or reception role
• Experience of patients or customers

Desirable

• Experience of working in primary care
• Experience of working in a GP practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Waterside Medical Centre

Address

Court Street

Leamington Spa

CV31 2BB

United Kingdom

Employer's website

https://www.watersidemc.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

Person Specification

Qualifications

Essential

• Fully qualified GP with GMC registration
• Evidence of annual appraisal and revalidation (when appropriate)
• General practice (Vocational Training Scheme) trained
• On/eligible to be on a medical performers list
• Enhanced CRB check
• UK driving licence
• Current CPR certificate
• UK work permit (if required)

Desirable

• Evidence of continued professional development
• Other Post Graduate Diplomas

Experience

Essential

• Successfully Completed General Practice Specialist Training
• Appropriate range of previous experience in hospital posts
• Clinical and Information Governance
• Self audit and reflection
• Organised and efficient in record keeping and completion of paperwork
• Time management -- being able to prioritise work and work under pressure
• Computer literacy

Desirable

• Completed GP specialist training within last 2 years
• Experience of working a variety of clinical software systems

Additional Criteria

Essential

• Evidence of self directed learning
• Excellent communication skills
• Ability to articulate the core values of general practice
• Knowledge of current issues affecting general practice
• Counselling and Feedback skills
• Team working and interdisciplinary collaboration;
• Ability to maintain trust and confidence of patients;
• Leadership skills;
• Willingness to share knowledge and collaborate across entire primary health team;
• Ability to develop and maintain effective working relationships with multi- disciplinary teams;
• Ability to work flexibly;
• Ability to recognize own limitations and act upon them appropriately;
• Willingness to learn new skills and to problem solve on a daily basis;
• An understanding, acceptance and adherence to the need for strict confidentiality

Desirable

• Knowledge of service provision requirements in all clinical disciplines
• Ability to adapt to differing workplaces
• Ability to challenge traditional models of working and to suggest improvements for change in a positive and inclusive manner

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Hampshire and Isle of Wight Healthcare NHS Foundation Trust

Address

Brune Medical Centre

10 Rowner Road

Gosport

Hampshire

PO13 0EW

United Kingdom

Employer's website

https://hiowhealthcare.nhs.uk/ (Opens in a new tab)