Job description

Job responsibilities

Please ensure you have read through the attached Job Description and Person Specification before submitting your application.

Advertising date: 14th September 2026

Closing date: 9th October 2026

Shortlisting date: 12th October 2026

Proposed Interview date: 20th October 2026

Please note, this post may close earlier than advertised if a sufficient number of applications are received.

Person Specification

Qualifications

Essential

• Full GMC registration at the time of application
• MBBS or equivalent medical qualification
• MRCS (UK) or equivalent medical qualification
• FRCS (Plast) or equivalent
• Valid Advanced Trauma Life Support (ATLS) Provider Status

Desirable

• Member BAPRAS

Knowledge & Experience & Skills

Essential

• Evidence of achievement of competencies by time of appointment in line with GMC standards/Good Medical Practice including: oGood clinical care oMaintaining good medical practice oGood relationships and communication with patients oGood working relationships with colleagues oGood teaching and training oProfessional behaviour and probity Delivery of good acute clinical care
• Demonstrate skills in written and spoken English that are adequate to enable effective communication about medical topics with patients and colleagues
• Appropriate knowledge base and ability to apply sound clinical judgement to problems.
• Experience in management of skin cancer with special interest in head and neck oncology
• Demonstrates the necessary range, depth, and breadth of competencies suitable for a Skin Cancer or Head and Neck Oncology post
• Evidence the number of independent SNLB's, groin, axilla and neck dissections performed
• In depth knowledge and experience in skin cancer and head & neck surgery.
• Evidence of appropriate teaching experience within the last 3 years
• Demonstrates clarity in written/spoken communication & capacity to adapt language as appropriate to the situation
• Able to build rapport, listen, persuade & negotiate
• Capacity to use logical/lateral thinking to solve problems/make decisions
• Capacity to work effectively with others
• Able to work in multi-professional teams
• Able to supervise junior medical staff
• Capacity to take in others' perspectives and treat others with understanding
• Sees patients as people
• Capacity to manage/prioritise time and information effectively
• Capacity to prioritise own workload.
• Basic IT skills
• Capacity to monitor developing situations and anticipate issues
• Capacity to operate under pressure. Demonstrates initiative & resilience to cope with changing circumstances

Desirable

• Fellowship in Skin Cancer
• Fellowship in Head and Neck Oncology
• Demonstrates ability to undertake robust audit / research within team structure within the last 3 years.
• Evidence of relevant research e.g. presentations, publications in peer reviewed journals within the last 3 years relevant to plastic surgery and skin cancer surgery
• Evidence of relevant academic achievements, e.g. degrees, awards, in the last 3 years

Other

Essential

• Capacity to take responsibility for own actions.
• Demonstrates respect for all.
• Is up to date and fit to practise safely
• Ability to provide complete details of employment history
• ALL sections of application form FULLY completed according to written guidelines

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Mersey and West Lancashire Teaching Hospitals NHS Trust

Address

Whiston

Warrington Road

Prescot

L35 5DR

United Kingdom

Employer's website

https://www.merseywestlancs.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Reception Team Supervision

• Provide day-to-day supervision, guidance and support to reception staff.
• Assist with the organisation and allocation of reception duties.
• Monitor workloads and help ensure adequate reception cover.
• Support the induction and training of new reception staff.
• Identify training and development needs within the team.
• Encourage good teamwork, communication and professional standards.
• Support the Practice Manager with staff performance and conduct matters where appropriate.

• Ensure patients receive a friendly, respectful and professional service.
• Deal appropriately with patient queries, concerns and complaints, escalating issues when necessary.
• Support the team in managing difficult or challenging situations professionally.
• Promote a patient-centred approach throughout the reception service.
• Ensure patients are treated with dignity, courtesy and respect.

• Use the EMIS clinical system confidently and effectively.
• Ensure reception and administrative procedures are followed correctly.
• Support accurate maintenance of patient records and information.
• Assist with appointment-related administration and other practice processes.
• Monitor and help improve reception workflows and procedures.
• Maintain accurate and confidential documentation.

• Liaise effectively with GPs, nurses, healthcare assistants, administrative staff and other members of the practice team.
• Communicate important information to the reception team in a clear and timely manner.
• Attend relevant practice meetings and contribute to discussions about reception services.
• Promote effective communication between reception and other departments.

• Maintain strict patient confidentiality at all times.
• Comply with practice policies, NHS requirements and information governance procedures.
• Ensure sensitive patient and practice information is handled appropriately.
• Follow GDPR and data protection requirements.

• Follow practice health and safety procedures.
• Report any hazards, incidents or concerns to the appropriate person.
• Ensure reception areas are maintained in a professional and safe condition.
• Comply with all relevant practice policies and procedures.

• Contribute ideas and suggestions to improve the patient experience and efficiency of reception services.
• Identify recurring issues and work with the Practice Manager to develop appropriate solutions.
• Support the implementation of new systems, procedures and changes within the practice.

Person Specification

Qualifications

Essential

• Level 3 Business Administration very relevant for supervising reception/admin staff.
• Level 3 Customer Service useful for patient-facing reception leadership.
• Level 3 Team Leader/Supervisor apprenticeship
• ILM Level 3 Award/Certificate in Leadership and Management
• Care Certificate
• Previous experience working in a General Practice/Primary Care environment
• Previous experience working in a GP reception or administrative role
• Practical experience using the EMIS clinical system
• Experience dealing directly with patients and members of the public
• Experience working in a busy environment and managing competing priorities
• Experience handling confidential and sensitive information
• Experience supporting, guiding or supervising colleagues

Desirable

• If you're already working as a GP Reception Supervisor
• You don't necessarily need to obtain a qualification before being considered a supervisor. Experience can be just as important, particularly if you're responsible for things such as:
• supervising reception staff
• organising rotas and annual leave
• training and inducting new receptionists
• dealing with patient complaints
• managing difficult situations
• monitoring reception performance
• supporting clinicians and the practice manager
• managing telephone/appointment systems
• handling confidentiality and information governance
• implementing practice procedures

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Kingstanding Circle Surgery

Address

26 Rough Road

Kingstanding

Birmingham

B44 0UY

United Kingdom

Employer's website

https://www.kingstandingcirclesurgery.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job description and person specification

Job title

Recently Qualified GP or GP

Line manager

Clinical Director/Director of Operations

Accountable to

Clinical Director

Hours per week

4 sessions

Job summary

The post holder is a GP who acts within their professional boundaries, working within a general practice setting.

A GP is required to work as an autonomous practitioner, responsible for the provision of medical services to the practice population, delivering an excellent standard of clinical care whilst complying with the contract. Furthermore, the post holder will adhere to the GMC standards for good medical practice, contributing to the effective management of the practice, leading by example, maintaining a positive, collaborative working relationship with the multidisciplinary team.

Mission statement

Our aim is, as a Network, to work with our population and community to

ensure care is responsive, accessible and which involves them at its core.

We will be bold and innovative in our outlook to tackle inequalities in a

way which is sustainable, supports our member practices and provides

our workforce with the sense of purpose and pride they deserve.

Generic responsibilities

All staff have a duty to conform to the following:

Equality, Diversity and Inclusion (ED&I)

A good attitude and positive action towards Equality Diversity & Inclusion (ED&I) creates an environment where all individuals can achieve their full potential. Creating such an environment is important for three reasons it improves operational effectiveness, it is morally the right thing to do and it is required by law.

Patients and their families have the right to be treated fairly and be routinely involved in decisions about their treatment and care. They can expect to be treated with dignity and respect and will not be discriminated against on any grounds including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Patients have a responsibility to treat other patients and our staff with dignity and respect.

Staff have the right to be treated fairly in recruitment and career progression. Staff can expect to work in an environment where diversity is valued, and equality of opportunity is promoted. Staff will not be discriminated against on any grounds including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

Staff have a responsibility to ensure that they treat our patients and their colleagues with dignity and respect.

Safety, Health, Environment and Fire (SHEF)

This organisation is committed to supporting and promoting opportunities for staff to maintain their health, wellbeing and safety.

The post holder is to manage and assess risk within the areas of responsibility, ensuring adequate measures are in place to protect staff and patients and monitor work areas and practices to ensure they are safe and free from hazards and conform to health, safety and security legislation, policies, procedures and guidelines.

All personnel are to comply with the:

Health and Safety at Work Act 1974

Environmental Protection Act 1990

Environment Act 1995

Fire Precautions (workplace) Regulations 1999

Other statutory legislation which may be brought to the post holders attention.

Confidentiality

This organisation is committed to maintaining an outstanding confidential service. Patients entrust and permit us to collect and retain sensitive information relating to their health and other matters, pertaining to their care. They do so in confidence and have a right to expect all staff will respect their privacy and maintain confidentiality at all times.

It is essential that if, the legal requirements are to be met and the trust of our patients is to be retained that all staff protect patient information and provide a confidential service.

Quality and Continuous Improvement (CI)

To preserve and improve the quality of our output, all personnel are required to think not only of what they do, but how they achieve it. By continually re-examining our processes, we will be able to develop and improve the overall effectiveness of the way we work. The responsibility for this rests with everyone working within the organisation to look for opportunities to improve quality and share good practice.

At this organisation, we continually strive to improve work processes that deliver healthcare with improved results across all areas of our service provision. We promote a culture of continuous improvement where everyone counts, and staff are permitted to make suggestions and contributions to improve our service delivery and enhance patient care.

Staff should interpret national strategies and policies into local implementation strategies that are aligned to the values and culture of general practice.

All staff are to contribute to investigations and root cause analyses whilst participating in serious incident investigations and multidisciplinary case reviews.

Induction

We will provide an induction programme and management will support you throughout the process.

Learning and development

The effective use of training and development is fundamental in ensuring that all staff are equipped with the appropriate skills, knowledge, attitude and competences to perform their role. All staff will be required to partake in and complete mandatory training as directed. It is an expectation for this post holder to assess their own learning needs and undertake learning as appropriate

The post holder will undertake mentorship for team members and disseminate learning and information gained to other team members to share good practice and inform others about current and future developments (e.g., courses and conferences).

The post holder will provide an educational role to patients, carers, families and colleagues in an environment that facilitates learning.

Collaborative working

All staff are to recognise the significance of collaborative working and understand their own role and scope and identify how this may develop over time. Staff are to prioritise their own workload and ensure effective time-management strategies are embedded within the culture of the team.

Teamwork is essential in multidisciplinary environments and the post holder is to work as an effective and responsible team member, supporting others and exploring the mechanisms to develop new ways of working and to work effectively with others to clearly define values, direction and policies impacting upon care delivery.

Effective communication is essential, and all staff must ensure they communicate in a manner which enables the sharing of information in an appropriate manner.

All staff should delegate clearly and appropriately, adopting the principles of safe practice and assessment of competence.

Plans and outcomes by which to measure success should be agreed.

Managing information

All staff should use technology and appropriate software as an aid to management in the planning, implementation and monitoring of care and presenting and communicating information.

Data should be reviewed and processed using accurate SNOMED/read codes in order to ensure easy and accurate information retrieval for monitoring and audit processes.

Service delivery

Staff will be given detailed information during the induction process regarding policy and procedure.

The post holder must adhere to the information contained within the organisations policies and regional directives, ensuring protocols are always adhered to.

Person Specification

Experience

Essential

• Experience of working in a primary care environment
• Experience of continued professional development
• Experience of QOF and clinical audit
• General understanding of the primary care contract

Desirable

• Experience of medicines management
• Experience of ICB initiatives

Qualifications

Essential

• Qualified GP
• Vocational Training Certificate or equivalent JCPTGP
• General Practitioner Certificate of Completion of Training CCT

Desirable

• MRCGP

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Epsom Primary Care Network

Address

Derby Medical Centre

8 Derby Square

Epsom

Surrey

KT19 8AG

United Kingdom

Employer's website

https://epsompcn.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

The General Practitioner (GP) will providehigh quality, patient centered, evidence based medical careto registered patients within a primary care setting.

We are looking for 4 x 4 hr sessions per week.1 session on Monday's 16:00-20:00 (clinical appts between 18:30-20:00 as part of our evening offering)

2 sessions on Tuesday's AM & PM during core hours1 session on Wednesday's 16:00-20:00 (clinical appts betwen 18:30-20:00 as part of our evening offering)

There is also scope for further sessions in addition to the 4 above to be provided at our Guy's Campus site if interested.

The post holder will work as part of amultidisciplinary primary care team, delivering comprehensive general medical services while showing confidence, competence, and leadership skills in line withGMC standards, NHS values, and professional best practice.

The GP will:

• Deliversafe, effective, and compassionate care
• Work within the scope of General Practice and NHS regulations
• Practice reflective, evidence based medicine
• Commit to lifelong learning and professional development
• Uphold patient confidentiality, dignity, and safeguarding
• Contribute positively to team working and service improvement

Clinical Responsibilities

Provideface to face, telephone, video, and online consultationsas required

Assess, diagnose, treat, and manage acute and chronic medical conditions

Manage undifferentiated illness across all age groups

Provide patient centered care, involving patients in shared decision making

Deliver continuity of care where possible

Long Term Condition Management

Manage patients with chronic diseases such as:

Diabetes

Asthma and COPD

Cardiovascular disease

Mental health conditions

Musculoskeletal conditions

Undertake structured medication reviews

Support personalised care planning

Maintain accurate, timely, and comprehensive clinical records

Complete referrals, reports, and correspondence efficiently

Participate in clinical coding and data quality improvement

Review and action clinical correspondence, test results, and tasks

Adhere to practice protocols and pathways

Multidisciplinary Team Working

• Work collaboratively with:
• GP partners and salaried GPs
• Practice nurses and nurse practitioners
• Pharmacists
• Paramedics
• Physician associates
• Social prescribers
• Administrative and reception teams
• Contribute to a positive, inclusive, and supportive workplace culture

Person Specification

Qualifications

Essential

• MBBS / MBChB, MRCGP, CCT (General Practice)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

King’s College London NHS Health Centre

Address

Bush House, 3rd Floor SE Wing

300 Strand

London

WC2B 4PJ

United Kingdom

Employer's website

https://www.kclnhshealthcentre.com/ (Opens in a new tab)

Job description

Job responsibilities

Essential

Desirable

Academic/Vocational Qualifications

Good General Education

Qualified in Phlebotomy

Qualified to NVQ level 3

Experience

Experience within a health care setting

Experience in GP Practice

Knowledge/Skills

Ability to provide quality care

Good interpersonal and communication skills

Good organisational skills

Good team working skills

Effective time management skills

Ability to work independently following verbal or written instructions

Adaptable to change

Computer literate

Basic IT Skills

Able to use System one.

Skills in Phlebotomy, ECGs, Patient Health Checks, Blood Pressures

Basic first aid knowledge

Health and safety awareness

Awareness of Blood Borne Viruses

Experience in wound care, including leg ulcer management, and compression bandaging.

Experience in minor surgery.

Qualities/Attributes

An understanding, acceptance and adherence to the need for strict confidentiality

Able to work on own initiative

Able to work under pressure and remain calm

Flexible and adaptable

Aware of own limitations

Keen to develop

Special requirements of post

Provide cover for absence of other HCA when required

Job Description Healthcare Assistant

Purpose: To assist the GPs and practice nurse team in the service and delivery of the care management of the practice population Responsible to: Senior practice nurses, practice manager and, ultimately, the GP Partners.

Job summary

The post holder works under indirect supervision of the practice nurse team leader and undertakes task and duties delegated by the practice nurse team leader or a suitably qualified regulated professional. They will work collaboratively with the general practice team to meet the needs of patients, following policy and procedures.

Key responsibilities

Communication

• Communicate effectively with other team members
• Communicate effectively with patients and carers, recognising their needs for alternative methods of communication

Personal and people development

• Take responsibility for own developmental learning and performance, including participating in supervision
• Take responsibility for maintaining a record of own personal development
• Work with management on any new training requirements
• To recognise and understand the roles and responsibilities of individuals working in the primary health care team
• Be aware of the legal issues pertinent to the role of a basic HCA

Health, safety and security

• Use the personal security systems within the workplace according to practice guidelines
• Identify the risks involved in work activities and undertake them in a way that manages the risks
• Use appropriate infection control procedures and maintain work areas in each clinical room so that they are clean, safe and free from hazards reporting of any potential risks identified, including:

1. hand washing
2. universal hygiene procedures
3. collection and handling of laboratory specimens
4. segregation and disposal of waste materials
5. decontamination of instruments and clinical equipment
6. reporting and treatment of sharps injuries
7. dealing with blood and body fluid spillages
8. Assist patients and colleagues in adopting sound infection control measures

• Understand and apply the principles of the cold chain
• Ensure safe storage, rotation and disposal of vaccines and drugs within area of responsibility
• Know the general principles of first aid and resuscitation to be able to undertake initial actions as appropriate
• Be aware of statutory child health procedures and statutory local guidance and referral criteria
• Know the health and safety policies and procedures within the workplace, including fire procedures, maintaining documentation, monitoring and maintaining of equipment and furniture within your area of responsibility
• Use the computer monitor safely
• Be able to identify the risks to health of microbiological and chemical hazards within the working environment according to the Control of Substances Hazardous to Health

Service improvement

• Be aware of and, if appropriate, assist in current clinical audit
• Work with colleagues in the team on the development of current and new services and other initiatives
• Deal with requests from patients and clinical staff for health information leaflets

Quality

• Alert other team members to issues of quality and risk in the care of patients
• Ensure own actions are consistent with clinical governance systems
• Practice in accordance with agreed standards of care
• Enable patients to access appropriate professionals in the team
• Ensure stock items under your control are ordered and available in the treatment and consulting rooms
• Know how clinical governance affects the HCA role and bring to the attention of more senior staff any specific risk situation
• Know the practice's policies, especially the whistle-blowing policy, available in the practice staff handbook
• Be able to manage your own time effectively

Equality and diversity

• Act in ways that recognise the importance of people's rights, interpreting them in a way that is consistent with procedures
• Respect the privacy, dignity, needs and beliefs of patients and carers
• Understand basic legal and communication issues regarding child abuse, family violence, vulnerable adults, substance abuse and addictive behaviour
• Act as a chaperone

Clinical skills health and well-being

• Undertake, record and follow guidelines for the tasks for which you have received appropriate training:
• Urinalysis and preparation of specimens for investigation by the pathology laboratories
• Measuring and recording following physiological measurements in routine presentations, and for pre medical checks:

1. Blood Pressure
2. Pulse Rate And Rhythm
3. Temperature
4. Height And Weight - Body Mass Index
5. ECG
6. New patient checks

• Prepare and maintain environments and equipment before, during and after patient care interventions
• Assist in raising awareness of health and well-being, and how it can be promoted
• Give accurate and appropriate information to patients and groups within own competence

Information processes

• Record information and activities undertaken with patients and carers in an accurate and timely fashion using manual or computer systems as appropriate
• Maintain confidentiality or information relating to patients, relatives, staff and the practice
• Take the necessary precautions when transmitting information

Person Specification

Qualifications

Essential

• NVQ Level 3 in Health and Social Care (or equivalent).
• Good standard of general education, including GCSE (or equivalent) in English and Maths.
• Qualified in Phlebotomy with experience.
• Experience working within a healthcare setting.
• Competent in undertaking venepuncture/phlebotomy.
• Good interpersonal and communication skills.
• Good organisational and time management skills.
• Ability to provide high-quality patient care.
• Ability to work effectively as part of a team.
• Ability to work independently following verbal or written instructions.
• Basic IT skills and computer literacy.
• Skills in carrying out patient observations, including blood pressure, height, weight and health checks.
• Understanding of patient confidentiality and data protection.
• Awareness of health and safety requirements within a clinical environment.
• Flexible and adaptable approach to work.
• Ability to remain calm and effective under pressure.
• Willingness to provide cover for other HCAs where required.

Desirable

• Previous experience working in a GP Practice.
• Experience using SystmOne.
• Experience undertaking NHS Health Checks and new patient health checks.
• Experience in wound care, including leg ulcer management and compression bandaging.
• Experience assisting with minor surgery procedures.
• Basic first aid qualification.
• Knowledge of blood borne viruses.
• Commitment to ongoing professional development

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Albany House Medical Centre

Address

3 Queen Street

Wellingborough

Northants

NN8 4RW

United Kingdom

Employer's website

https://www.albanyhousemedicalcentre.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

SUMMARY:

The post holder is responsible for assisting the nurses, ensuring the delivery of safe and effective nursing services to the whole practice population. As a member of the clinical nursing team the post holder is responsible for his/her own practice, whilst being accountable to the senior trained nurse on duty.

Main duties/Responsibilities:

The post holder will work collaboratively with the general practice team to meet the needs of patients, supporting the delivery of policy and procedures whilst managing their own workload to deliver the practice priorities. Clinically, the focus of the role is to undertake clinical activities within the clinical team as requested. Eg. ECGs, health checks, dressings and wound care etc, as delegated by the practice nurse on duty and according to training and competencies. The role will also be evolving as the balance of care shifts from hospital to general practice.

The post holder will work collaboratively with the general practice team to meet the needs of patients, supporting the delivery of policy and procedures whilst managing their own workload to deliver the practice priorities. Clinically, the focus of the role is to undertake clinical activities within the clinical team as requested. Eg. ECGs, health checks, dressings and wound care etc, as delegated by the practice nurse on duty and according to training and competencies. The role will also be evolving as the balance of care shifts from hospital to general practice.

CLINICAL

• Support and monitor patients during nebulisation therapy
• Assist clinicians in minor surgery and coil fitting
• Perform basic dressing changes according to a nursing care plan
• Undertake Phlebotomy for individual patients.
• Undertake screening and diagnostic procedures, promoting and being involved in Health Education activity e.g. height, weight, BP.
• Processing of samples e.g. urine.
• Administer First Aid
• Receive and refer patients to trained nurses when appropriate
• Understand and adhere to the Policies and Procedures of the Practice
• Update the computer by coding activities appropriately and at the time of the consultation using templates where appropriate. Comply with computer based information requirements
• Ensure all items of equipment are maintained in good order, and ensure that all procedures for reporting hazards or unsafe equipment are known, understood and carried out by all staff in the nursing team
• Participate in a duty rota system within the clinical team to ensure the service requirements are met
• Ensure economical and careful use of property and resources within the clinical team are used economically and effectively, including ordering of dressings and other surgery equipment.
• Provide cover for colleagues by undertaking extra shifts when required.

COMMUNICATION

• Utilise and demonstrate sensitive communication styles, to ensure patients are fully informed and consent to treatment
• Communicate effectively with patients and carers, recognising the need for alternative methods of communication to overcome different levels of understanding, cultural background and preferred ways of communicating
• Utilise communication skills to support patients to adhere to prescribed treatment regimen
• Anticipate barriers to communication and take action to improve communication
• Estimate and maintain effective communication with individuals and groups within the practice environment and with external stakeholders
• Act as an advocate when representing the patients and colleagues viewpoints to others

QUALITY

• Produce accurate, contemporaneous and complete records of patient consultation, consistent with legislation, policies and procedures
• Prioritise, organise and manage own workload in a manner that maintains and promotes quality
• Assess effectiveness of care delivery through self and peer review, benchmarking and formal evaluation
• In partnership with the clinical team, collaborate on improving the quality of health care, responding to local and national policies and initiatives as appropriate
• Support and participate in shared learning across the practice and wider organisation
• Participate in team meetings.

• Understand and apply legal policy that supports the identification of vulnerable and abused children and adults, being aware of statutory child/vulnerable adult health procedure and local guidance
• Work within policies relating to domestic violence, vulnerable adults, substance abuse and addictive behaviour, and refer as appropriate

PERSONAL AND PEOPLE DEVELOPMENT

• Take responsibility for own development, learning and performance participating in acting as a positive role model
• Encourage others to make realistic self-assessment of their application of knowledge and skills, challenging complacency and actions that are not in the interest of the public and/or users of services
• Participate in planning and implementing changes within the area of care and responsibility
• Contribute and participate in the development of local guidelines, protocols and standards
• Participate in the engagement of practice-based commissioning or similar initiatives
• Keep up-to-date with new developments locally and nationally identifying those that will enhance the teams work
• Ensure awareness of sources of support and guidance and provide information in an acceptable format to all patients, recognising any difficulties and referring to the trained nurse where appropriate.

TEAMWORKING

• Understand own role and scope in the organisation and identify how this may develop over time
• Work as an effective and responsible team member, supporting others and exploring the mechanisms to develop new ways of working
• Ensure clear understanding and utilisation of referral mechanisms within the practice
• Accept delegation from nurses, prioritise own workload and ensure effective time-management strategies are embedded in own practice
• Work effectively with others to clearly define values, direction and policies impacting upon care delivery
• Participate in team activities that create opportunities to improve patient care
• Participate in and support local projects as agreed with the practice management team

MANAGEMENT OF RISK

• Manage and assess risk within the areas of responsibility, ensuring adequate measures are in place to protect staff and patients
• Monitor work areas and practices to ensure they are safe and free from hazards and conform to health, safety and security legislation, policies, procedures and guidelines
• Undertake mandatory and statutory training
• Apply infection control measures within the practice according to local and national guidelines
• Apply policies that reduce environmental health risks, are culturally sensitive and increase access to health care for all
• Participate in the local implementation strategies that are aligned to the values and culture of general practice

ADDITIONAL RESPONSIBILITY

• Attend training courses identified as essential or beneficial to the role and take responsibility for identifying own learning needs.
• Ensure all significant events are reported.
• Maintain records of specific adverse incidents, complaints and near misses.

Person Specification

Qualifications

Essential

• Experience of working in a healthcare environment
• Educated to GCSE Standard or Equivalent
• Demonstrates a basic understanding of the needs of the patient and the role of the HCA
• Willing to develop clinical skills and competency relevant to the role e.g phlebotomy skills

Desirable

• Has completed recognised course in Phlebotomy
• NVQ Level 3
• Awareness of local and national health policy
• Awareness of issues within the wider health economy
• Emis Web experience

Experience

Essential

• Minimum of two years experience in health care setting

Desirable

• Experience of working in General Practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Star Lane Medical Centre

Address

121 Star Lane

Canning Town

Newham

E16 4QH

United Kingdom

Employer's website

https://www.starlanemedicalcentre.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

Job Summary:

The purpose of the role is to:

- Offer general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone

- Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way

- Undertake a variety of administrative duties to assist in the smooth running of the Practice which may include the provision of secretarial and clerical support to clinical staff and other members of the Practice team

- Facilitate effective communication between patients, members the primary health care team, secondary care and other associated healthcare agencies

Duties and Responsibilities:

The duties and responsibilities to be undertaken by members of the Practice administration team may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the Practice Manager or Deputy Practice Manager, dependent on current and evolving Practice workload and staffing levels:

- Opening up / locking-up of Practice premises and maintaining security in accordance with Practice protocols when on rota

- Maintaining and monitoring the Practice electronic appointments system request system (askmyGP)

- Care navigating patients to the appropriate clinician or external agency

- Processing face-to-face and telephone requests for appointments, home visits and telephone advice calls and ensuring callers are directed to the appropriate healthcare professional

- Processing and distributing incoming (and outgoing) mail

- Taking messages and passing on information

- Filing and retrieving paperwork

- Processing repeat prescriptions in accordance with Practice guidelines

- Computer data entry / data allocation and collation; processing and recording information in accordance with Practice procedures

- Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers

- Re-stock consulting rooms with forms as required

- Providing clerical assistance to Practice and Trust staff as required from time to time, including word / data processing, filing, photocopying and scanning

- Ordering, re-ordering and monitoring of stationery and other supplies if required

- Keeping the reception area, notice boards and leaflet dispensers tidy and free from obstructions and clutter as necessary

Confidentiality:

-In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately

- In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential

- Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Health & Safety:

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy, to include:

- Using personal security systems within the workplace according to Practice guidelines

- Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks

- Making effective use of training to update knowledge and skills

- Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards

- Reporting potential risks identified

Equality and Diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

- Acting in a way that recognises the importance of people's rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation

- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues

- Behaving in a manner, which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal / Professional Development:

The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include:

- Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and / or professional development

- Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

- Undertaking courses as directed by the Practice Manager where required in order to carry out normal duties

Quality:

The post-holder will strive to maintain quality within the Practice, and will:

- Alert other team members to issues of quality and risk

- Assess own performance and take accountability for own actions, either directly or under supervision

- Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team's performance

- Work effectively with individuals in other agencies to meet patient's needs

- Effectively manage own time, workload and resources

Communication:

The post-holder should recognise the importance of effective communication within the team and will strive to:

- Communicate effectively with other team members

- Communicate effectively with patients and carers

- Recognise people's needs for alternative methods of communication and respond accordingly

Contribution to the Implementation of Services:

The post-holder will:

- Apply Practice policies, standards and guidance

- Discuss with other members of the team how the policies, standards and guidelines will affect own work

- Participate in audit where appropriate

Person Specification

Qualifications

Essential

• GCSE grade A to C in English and Maths

Knowledge and Skills

Essential

• Ability to provide quality care
• Good interpersonal and communication skills
• Basic IT skills

Experience

Desirable

• Experience of working in primary care
• Experience of working in a GP practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Grove Medical Centre

Address

The Grove Medical Centre

6 Uplands Terrace

Uplands

Swansea

SA2 0GU

United Kingdom

Employer's website

https://www.grovemedicalcentre.wales.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

To provide high-quality, patient-centred medical care to the practice population, ensuring safe, effective, and evidence-based management of acute and chronic health conditions while contributing to the continuous development of primary care services.

• Provide face-to-face and telephone, consultations for patients.
• Assess, diagnose, and manage a wide range of medical conditions.
• Prescribe medication in accordance with national and local guidelines.
• Maintain accurate and contemporaneous clinical records.
• Manage acute and chronic disease presentations.
• Undertake home visits where appropriate.
• Refer patients to secondary care and other healthcare professionals as required.
• Interpret laboratory results, imaging reports, and correspondence.
• Participate in safeguarding procedures for children and vulnerable adults.
• Support health promotion and disease prevention initiatives

• Review and action pathology results, clinical correspondence, and medication requests.
• Complete medical reports, insurance forms, and other documentation as required.
• Manage clinical workflow and patient follow-up in a timely manner.
• Ensure clinical coding is accurate and up to date.
• Quality and Governance
• Participate in clinical audits and quality improvement activities.
• Support the achievement of Quality and Outcomes Framework (QOF) and enhanced service requirements.
• Contribute to significant event reviews and learning activities.
• Maintain compliance with GMC standards and professional appraisal requirements.
• Adhere to practice policies, NHS regulations, and information governance requirements.
• Team Working
• Work collaboratively with GPs, nurses, pharmacists, paramedics, and administrative staff.
• Participate in multidisciplinary team meetings.
• Contribute to practice development and service improvement.
• Support training and supervision of students, trainees, and other healthcare professionals where appropriate.

Person Specification

Qualifications

Essential

• MBBS, MBChB, or equivalent medical qualification.
• Full registration with the General Medical Council (GMC).
• Certificate of Completion of Training (CCT) in General Practice or equivalent.
• Inclusion on the NHS England GP Performers List.
• Evidence of continuing professional development.

Desirable

• Experience in QOF and enhanced services delivery.
• Special clinical interests relevant to practice needs.
• Experience of training, mentoring, or supervision.
• Experience using EMIS Web, or similar clinical systems.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

North Leverton Surgery

Address

Sturton Road , North Leverton

Retford

Nottinghamshire

DN22 0AB

United Kingdom

Employer's website

https://www.northlevertonsurgery.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Purpose

To be the first point of contact for patients and families and service users in a clinical environment.

To provide an efficient and effective patient reception/administration function within the primary care setting.

General Requirements

As part of the reception team supporting a busy practice you will be the first point of call, either over the telephone or face to face on reception, for patients/service users; families and visitors to the practice, using appropriate communication skills to support access to the practice and the booking of appointments.

Principal Duties

Operating the administrative functions of the services’ telephone booking system.

Front of house, welcome role, meeting and greeting patients coming into the practice.

Work as a member of the reception team providing all aspects of reception duties including taking & recording messages, booking of appointments for patients and answering telephone enquiries.

Process new patient registrations and temporary registrations.

Respond appropriately to verbal complaints and refer any unresolved issues to support/operational management when necessary.

Use appropriate methods to communicate effectively within a team i.e. email, attending meetings.

Carry out a variety of clerical duties as and when required i.e. scanning, filing and photocopying.

Open post received on site(s) and deal with it appropriately, scanning into SystmOne where required. To record episodes from incoming items of post and log correctly. Provide administrative support for data quality.

To assist with the daily production of prescriptions, nomads & repeat dispensing.

To assist the office manager and other practice staff with the induction of any new or temporary receptionist staff.

Act upon Doctors requests to follow up patients i.e. liaise with other agencies, secondary care, patients, families and carers on the practice’s behalf (Tasks).

Deal with incoming telephone calls and act upon each appropriately i.e. offer and book an appropriate appointment, refer for further clinical advice.

Take and record messages for clinical staff e.g. home visits and further medical advice.

Shared responsibility for reception, waiting room and consultation rooms’ upkeep and tidiness including leaflets and posters.

Reporting of faults, equipment breakdown or failure, building maintenance to the office manager.

Process and acknowledge receipt of monies from patients, as required.

Be aware of Health & Safety policies and procedures and report any occurrences of incidents to management, using the incident reporting procedure.

Opening and securing of premises as required.

Other

To be responsible for continuing personal development

To have an annual appraisal with line manager.

Service Development

Assist in development of practice policies and procedures.

Confidentiality

• In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
• In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
• Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Person Specification

Qualifications

Essential

• GCSE or equivalent English and Maths at grade C or above.

Desirable

• Receptionist or Medical Terminology Qualifications

Experience

Essential

• Experience of working in a reception environment dealing with patients/general public in person and by phone
• IT experience using Microsoft Office and E-mail

Desirable

• Previous experience of working within the NHS
• Previous experience of working in a GP practice

Knowledge and skills

Essential

• Knowledge of office/reception procedures
• Good understanding of equality & diversity
• Excellent organisational skills
• Excellent communication skills
• Methodical approach to work
• Excellent interpersonal skills
• Excellent keyboard skills
• Approachable and helpful
• Have flexible approach to work
• Trustworthy
• Able to multi-task and remain calm when faced with conflicting priorities
• Ability to work well with other members of the practice team

Desirable

• Clinical System Use (SystmOne)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Middleton Lodge Practice

Address

Church Circle

New Ollerton

Newark

Nottinghamshire

NG22 9SZ

United Kingdom

Employer's website

https://www.middletonlodgepractice.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

The department undertakes a very comprehensive range of spinal surgical procedures throughout the spine including different approaches to the spine. We have access to modern facilities including operative beds, microscopes, intra operative 3D imaging, navigation, and spinal endoscopy equipment. The post holder will be joining several colleagues with a predominantly oncology focus to make the most of these facilities for the betterment of patient care.

A weekly MDT meeting is held to review all spinal oncology cases. The MDT consists of a group of medical experts from all areas of cancer care who work together to decide the best treatment plan. The MDT can include medical oncologists, radiation oncologists, and spinal surgical oncologists. Other specialists may be a part of the board as well. The members of the MDT provide diverse perspectives that help to deliver the best care possible to patients on the care pathway.

Please see attached the Job Description and Person Specification for more information about the role.

Person Specification

Education and Qualifications

Essential

• Full GMC registration along with FRCS (orth), FRCS (SN) or equivalent higher surgical qualification
• On specialist register or within 6 months of completion CCT or CESR
• Individual must have 12 month experience at consultant level of treating primary spinal bone tumours

Experience

Essential

• Minimum 24 months experience in spinal surgery in full breath
• Spinal fellowship (in progress or complete) in degenerative and oncology spinal conditions
• Evidence of satisfactory level of independent operating in spinal surgery
• Experience in complex revision surgery including infection and significant bone loss.
• Interest in research and publications

Knowledge and Skill

Essential

• Evidence of clear commitment to delivering high quality patient care including attendance and contribution to speciality meetings.

Motivation

Essential

• Committed to developing spinal surgery and spinal oncology as a specialist interest

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

The Royal Orthopaedic Hospital NHS Foundation Trust

Address

The Royal Orthopaedic Hospital NHS Foundation Trust

Bristol Road

Northfield

B31 2AP

United Kingdom

Employer's website

https://www.roh.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Working as part of our multidisciplinary primary care teams, you will provide high-quality, evidence-based and patient-centred nursing care across a broad range of General Practice Nursing services.

The precise scope of the role will depend upon your existing qualifications, experience and competencies. We do not expect every applicant to already be competent in every area listed below. For nurses who are new to General Practice, or those wishing to extend their existing Practice Nursing skills, appropriate training, supervision and competency development will be supported.

Depending on experience and competency, the role may include:

Long-term condition management

• Undertaking structured reviews and ongoing management of patients with long-term conditions
• Supporting the management of conditions such as asthma, COPD, diabetes, cardiovascular disease and hypertension
• Performing Spirometry
• Monitoring blood pressure and other relevant clinical observations
• Supporting patients with personalised care, self-management and lifestyle interventions
• Identifying deterioration, clinical concerns or changes requiring escalation to an appropriate clinician

Immunisations and vaccinations

• Delivering routine adult immunisation programmes
• Childhood and baby immunisations in accordance with the national immunisation schedule
• Seasonal influenza and COVID-19 vaccination programmes
• Shingles, pneumococcal and other eligible vaccination programmes
• Reviewing vaccination histories and identifying outstanding immunisations
• Providing appropriate patient and parent/carer advice regarding vaccination
• Working in accordance with current national guidance, Patient Group Directions and practice protocols

Women's health and contraception

Depending upon qualifications and competency, this may include:

• Cervical screening and associated health promotion
• Contraceptive reviews and routine pill checks
• Supporting patients with contraceptive choices and providing appropriate information and advice, alongside the GP team
• Administration of injectable contraception where appropriate
• Long-acting reversible contraception (LARC) services
• Intrauterine contraception (coil) fitting and removal, where appropriately trained and qualified
• Contraceptive implant fitting and removal, where appropriately trained and qualified
• Supporting sexual and reproductive health promotion and signposting or referring patients where appropriate

Wound care and treatment-room nursing

• Wound assessment and ongoing wound management
• Simple and complex dressings according to competency
• Suture and clip removal
• Assessment of wound healing and identification of infection or deterioration
• Supporting patients with ongoing wound-care plans
• Other treatment-room procedures appropriate to the Practice Nurse role

Ear care

• Assessment of patients presenting with ear-related symptoms within scope of competence
• Otoscopic examination and ear checks
• Assessment and management of excessive ear wax
• Providing advice regarding appropriate ear care and wax-softening preparations
• Ear irrigation, where clinically appropriate and in accordance with training, competency and practice protocols
• Recognising symptoms or findings requiring onward referral or medical assessment

Phlebotomy, investigations and specimen testing

• Venepuncture and collection of blood samples
• Urinalysis and appropriate interpretation/action within scope of competence
• Collection and preparation of other clinical specimens
• Undertaking appropriate point-of-care testing where available
• Recording and acting upon results in accordance with practice protocols and level of competence
• Recognising abnormal findings and escalating concerns appropriately

Health promotion and patient education

• Providing evidence-based advice and support regarding smoking cessation
• Diet, nutrition and weight management
• Physical activity
• Alcohol consumption
• Cardiovascular risk reduction
• Supporting patients to understand and manage their health conditions
• Promoting independence, self-care and shared decision-making

General clinical care

Depending upon competency and the services provided by the practices, duties may also include:

• Routine clinical observations and assessments
• ECG recording
• Blood pressure monitoring
• Injections and medicines administered under appropriate authorisation
• Supporting minor surgery and other practice-based procedures
• Chaperoning where appropriate
• Recognising and responding appropriately to acutely unwell or deteriorating patients
• Providing appropriate first aid and emergency care within the practice environment
• Making appropriate referrals or escalating clinical concerns to GPs or other members of the multidisciplinary team

Clinical administration and professional responsibilities

• Maintaining accurate, timely and contemporaneous clinical records
• Ensuring appropriate clinical coding and documentation
• Reviewing and maintaining recall systems where relevant to the role
• Working in accordance with practice policies, clinical protocols and current evidence-based guidance
• Maintaining appropriate infection prevention and control standards
• Following safeguarding procedures for children and adults at risk
• Maintaining patient confidentiality and information governance standards
• Participating in clinical audit, quality improvement and significant-event learning where appropriate
• Maintaining professional competence through continuing professional development and training

Team and cross-organisational working

• Working collaboratively with GPs, Practice Nurses, Healthcare Assistants, pharmacists, administrative colleagues and the wider multidisciplinary team
• Contributing to practice meetings, clinical discussions and service development
• Supporting colleagues and sharing knowledge and good practice
• Liaising with community, secondary care and other healthcare professionals as required
• Contributing to the development and delivery of high-quality nursing services across our practices
• Opportunities to work across both Millbrook Surgery and Glastonbury Health Centre, supporting greater variety, collaboration, shared learning and professional development

Development for nurses new to General Practice

If you are new to General Practice, please do not be discouraged by the breadth of the competencies listed above. We do not expect you to arrive with all these skills.

We recognise that General Practice Nursing is a broad and specialist role, and we are keen to support Registered Nurses with strong transferable clinical skills who would like to develop a career in primary care.

Your clinical duties will be matched to your existing experience and competencies, with appropriate training, supervision and development provided to enable you to broaden your skills safely over time.

For experienced Practice Nurses, we would equally welcome the opportunity to utilise your existing expertise and discuss areas in which you may wish to further develop or take a particular clinical lead.

Person Specification

Qualifications

Essential

• Registered Nurse with current NMC registration
• Relevant post-registration clinical nursing experience
• Commitment to delivering high-quality, patient-centred care
• Excellent communication and interpersonal skills
• Ability to work effectively as part of a multidisciplinary team
• Ability to organise and prioritise workload
• Understanding of professional accountability and working within scope of competence
• Ability to recognise when advice, support or clinical escalation is required
• Commitment to continuing professional development
• Good IT skills and willingness to use General Practice clinical systems
• Reliable, adaptable and enthusiastic about contributing to our practices

Desirable

• The following are desirable but are not essential for applicants who are new to General Practice:
• Previous Practice Nursing or primary care experience
• Long-term condition management experience
• Cervical screening qualification/competency
• Immunisation and vaccination competency
• Wound management experience
• Experience undertaking NHS Health Checks
• Health promotion and preventative care experience
• Experience using General Practice clinical systems
• Relevant post-registration qualifications applicable to Practice Nursing
• Please do not be discouraged from applying if you are interested in moving into General Practice but do not currently hold all of the Practice Nursing-specific competencies listed above.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Millbrook Surgery

Address

Millbrook Gardens

Castle Cary

Somerset

BA7 7EE

United Kingdom

Employer's website

https://www.millbrook-surgery.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

Dispensing

Dispensing acute prescriptions.

Dispensing repeat prescription requests received by telephone, online, or in writing

Updating patients repeat screens on doctors instructions.

Dispensing black listed prescriptions, pricing and recording them.

Checking colleagues dispensing.

Nomad packaging and checking nomad packs.

Ensuring the dispensary area remains clean and tidy at all times.

Dispensing controlled drug prescriptions in line with regulations, practice procedures and with special care

Following all dispensary standard operating procedures

Prescriptions

Ensuring that all medicines and appliances dispensed are checked against the prescription and whenever there is doubt about the appropriateness of the item, or about the dose or labelling instructions, to check with the authorising doctor or duty doctor.

Handing out prescriptions and collecting charges as appropriate.

Taking prescription requests online, over the telephone and at the patients hatch.

Collecting private charges for black listed medications, vaccines and holiday prophylactic medication.

Ensuring that all monies received or handled on behalf of the practice are appropriately stored and banked and a record kept of all financial transactions

Sorting, stamping and endorsing prescriptions.

Completing backs of prescriptions.

Generating prescriptions.

Maintaining full and accurate records of all dispensing transactions incorporating the use of computers when appropriate.

Liaise with Pharmacist Manager and Leven Pharmacy Staff as appropriate and to ensure the smooth and efficient running of both dispensary and pharmacy

Repeat prescription line

Stock Control

Operating efficient stock control appropriate to the needs of the practice with the objective of ensuring continuity of supply for patients and minimising wastage through out of date stock

Ordering appropriate quantities of goods via the wholesalers computer link.

Checking goods as and when they are delivered and recording generic details.

Returning incorrect goods to the wholesalers.

Stocking shelves, refrigerators and other storage areas using rotation method.

Removing out of date stock from the shelves, refrigerators and other storage areas.

Ensuring that refrigerated items are stored at the appropriate temperature and maintaining a temperature control record/logbook

Disposal of returned unused medicines.

Maximising dispensary profit

Other

Answering telephones

Assist with training of trainee dispensers.

Cover on reception desk if the need arises

Holiday and sickness leave cover as required.

Liaise with Reception Desk staff to ensure smooth and efficient running of both dispensary and reception

Make refreshments for doctors and staff as required

Person Specification

Experience

Essential

• Experience of working in GP dispensary / Community Pharmacy
• Must be able to evidence having dispensed in a GP dispensary or Community Pharmacy for 1000 hours during the past 5 years.

Qualifications

Essential

• Qualified with an NVQ 2 in Dispensing or equivalent
• GCSE grade A to C in English & Maths
• Computer literate

Employer details

Employer name

Leven & Beeford Medical Practice

Address

Doctors Surgery

Rectory Lane

Beeford

DRIFFIELD

YO25 8BA

United Kingdom

Employer's website

https://www.levenandbeefordmedicalpractice.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

• To provide a reception service for all patients and visitors reporting to the reception desk including appointment bookings, prescription requests and other queries such as explaining practice protocols where relevant e.g., home visit protocol.
• To receive and deal with incoming telephone calls into the Practice ensuring that patients are dealt with by the right person, in the right way at the right time.
• To be aware of the different services available to patients and ensure patients are being navigated to the right clinician or service, which may be face-to-face, over the telephone or using on-line systems following the processes set down in Practice protocols. To ensure that all communication with patients using all media is done safely, securely, and accurately.
• To give appropriate advice in cases of emergencies by following protocols e.g., chest pain protocol.
• To obtain all relevant information from service users, using the demographic protocol (name, date of birth, address) and input information into the patients healthcare records as necessary, in order to aid clinicians.
• To record relevant information on the appointment system e.g., the reason for the appointment, the reason for the home visit request, the reason why the patient needs more medication etc.
• To process any documentation and tasks in accordance with current protocols, ensuring any clinical tasks and messages are followed up as requested by other members of the team.
• To discuss electronic services with patients and enroll them onto the appropriate systems.
• To print out patient reports e.g., home visit reports and ensure that all clinical/non-clinical correspondence has been distributed to Practice members.
• To issue repeat prescriptions once trained, via all platforms.
• To chaperone clinicians when required to do so, following all protocols for appropriate documentation. Chaperones will be provided with appropriate training, and DBS clearance will be requested.
• To respond to patients in emergencies, including assisting with CPR if required, reacting to activated panic alarms in accordance with practice protocols.
• To liaise with the clinical/admin safeguarding leads for all safeguarding queries including looked after children, think family, reporting and actioning any tasks.
• To deal with informal complaints wherever possible.
• To share knowledge and have input in the development of office protocols and changes to processes.
• To ensure any external visitors to the practice sign in and out.
• To undertake general administrative duties including photocopying, franking.
• To secure and lock up the premises, where trained, following Practice protocols.

Person Specification

Qualifications

Essential

• Good standard of general education (5 or more GCSE grade 4 (C) or above)
• GCSE Maths grade 4 (C) or above or equivalent
• GCSE English grade 4 (C) or above

Experience

Essential

• 2 years experience of working in customer service based role and/or working as part of a team within a very busy and, at times pressurised, office environment

Desirable

• 2 years of reception work
• Experience of working within General Practice

Skills

Essential

• Excellent communication skills (written, oral, listening)
• IT Skills
• Clear, polite, telephone manner
• Interpersonal skills
• Problem Solving skills
• Confidential

Desirable

• Knowledge of SystmOne IT system

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Larwood Health Partnership

Address

56 Larwood Avenue

Worksop

Nottinghamshire

S81 0HH

United Kingdom

Employer's website

https://www.larwoodhealthpartnership.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Assist GP's to help deliver effective implementation of management of pts with chronic diseases as detailed by the Quality and Outcomes framework.

Contribute to the development of policies / protocols / guidelines within the practice.

Aid the practice team with implementation of new initiatives in the delivery of chronic disease management services.

Formulate reports as required for the practice management

Support the implementation of evidence-based guidelines in conjunction with the practice nursing team.

Encourage the development of integrated services within Primary Care to include integrated practice based teams and multidisciplinary working.

Promote the continuing professional development of yourself and other nurses & HCAs within the practice.

Recognise the opportunities for working in partnership with the Primary Health care team.

Clinical

• Work alongside Health Care Assistants and Phlebotomist to help develop their skills.
• Support the practice in achieving quality indicators and targets of the GMS contract and any relevant National Service Frameworks.

Undertake wound care/ management/dressing techniques.

Carry out ear examination and syringing, following appropriate training and assessment.

Undertake family planning assessments, give advice and refer patients appropriately - following appropriate training.

Perform cervical screening and promote breast awareness - following appropriate training.

Administer adult and paediatric injections under an individualised prescription or Patient Group Direction, ensuring safe storage, rotation and disposal of vaccines and drugs.

To undertake such duties in specific chronic disease management. e.g. diabetes, respiratory, epilepsy, CHD etc.

Contribute to the maintenance of the practice diseases registers.

Provide advice on lifestyle issues, assist and support patients in changing their unhealthy behaviours and refer appropriately.

Provide an adult and childhood immunisation service working to Patient Group Directions - following appropriate training if required.

Delivers travel health care, including vaccinations and advice for patients - following appropriate training if required.

Recognise the signs of child abuse, family violence, vulnerable adults, substance abuse, addictive behaviours, suicidal tendencies and is aware of local, referral procedures.

Ensure that current evidence based approaches to patient are standard practice

Apply infection control measures when collecting and handling of laboratory specimens, disposing of waste materials, dealing with blood and body fluids spillages and report and treat sharps injuries.

Undertake first aid and management of emergencies, eg burns, haemorrhage, hypo/hyperglycaemic emergencies/asthma attacks.

Undertake annual training and demonstrates competency in anaphylaxis and resuscitation techniques

Person Specification

Experience

Essential

• Experience of working within a general practice.
• Understanding or experience of audits.
• Experience of managing clinics in a Primary Care setting.

Desirable

• Experience in the development of General Practice services.
• Able to demonstrate previous innovation in practice or service development.

Qualifications

Essential

• Registered nurse or registered general nurse
• Long term condition qualification (eg respiratory medicine, diabetes diploma etc.)

Skills & Abilities

Essential

• Able to demonstrate promotion of Best Practice through clinical governance mechanisms.
• Able to promote or create a climate of clinical inquiry within practice.
• Able to prioritise own workload.
• Able to manage own learning.
• Good interpersonal skills, including negotiation and communication.
• Good written and spoken English.
• Able to teach skills to all levels, to patients and health professionals.
• Organisational skills.

Desirable

• Good IT Skills
• Use of SystmOne

Personal Qualities

Essential

• Flexible and adaptable to team and service needs.
• Flexible approach to change.
• Reliable and confident.
• Enthusiastic with a sense of humour.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Windsor House Group Practice

Address

Windsor House Surgery

2 Corporation Street

Morley, Leeds

LS27 9NB

United Kingdom

Employer's website

https://www.windsorhousegrouppractice.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Main duties of the job

As a Trainee Advanced Practitioner, you will develop your ability to assess, diagnose, manage and review patients presenting with a wide range of clinical conditions.

The role will include:

• Providing high-quality, patient-centred clinical care.
• Undertaking comprehensive clinical assessments.
• Developing advanced clinical examination and diagnostic skills.
• Managing patients presenting with acute and chronic conditions.
• Developing autonomous clinical decision-making skills within your scope of practice.
• Working collaboratively with GPs, Practice Nurses, Paramedics and the wider multidisciplinary team.
• Undertaking home visits as required.
• Developing skills in the assessment and management of undifferentiated and complex presentations.
• Participating in clinical supervision and reflective practice.
• Attending university and completing all academic requirements associated with the Advanced Practitioner programme.
• Taking an active role in your own professional development.
• Working within professional, legal and practice guidelines at all times.

As your training progresses, you will be supported to develop increasing levels of autonomy and responsibility appropriate to your level of competence and experience.

Person Specification

Qualifications

Essential

• Registered Practice Nurse or Paramedic.
• Evidence of ongoing professional development.
• Demonstrable commitment to developing advanced clinical skills.
• Ability to work autonomously whilst recognising the limits of professional competence.
• Excellent communication and interpersonal skills.
• Ability to work effectively as part of a multidisciplinary team.
• Willingness and ability to undertake university-level study.
• Access to own transport, as the role will involve home visits.

Desirable

• General Practice experience is preferred but not essential. We would particularly welcome applications from experienced Practice Nurses or Paramedics who are keen to develop their careers within Primary Care.

Experience

Essential

• Minimum of 5 years' post-qualification experience.

Desirable

• Previous experience working within General Practice or Primary Care.
• Experience managing patients with acute and/or long-term conditions within a primary care setting.
• Experience working within a multidisciplinary team.
• Previous experience of autonomous clinical assessment and decision-making.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Shevington Surgery

Address

Houghton Lane

Shevington

Wigan

WN6 8ET

United Kingdom

Employer's website

https://www.shevington-surgery.co.uk (Opens in a new tab)

Job description

Job responsibilities

Job Purpose

To provide safe, effective and caring nursing services to patients registered at the practice. The Practice Nurse will work as part of the wider practice team and support the delivery of high-quality patient care.

• Provide a range of Practice Nurse clinics and appointments, assessing patients and delivering care within agreed protocols and professional competence.
• Carry out cervical screening, including taking cervical smear samples, providing appropriate advice and ensuring correct follow-up procedures are followed.
• Deliver childhood immunisation programmes in accordance with the current UK vaccination schedule and practice procedures.
• Provide routine adult vaccinations, including seasonal vaccination programmes and other vaccinations recommended under national guidance.
• Provide travel health advice, risk assessments and travel vaccinations in line with current guidance and practice protocols.
• Support the management and monitoring of patients with long-term conditions, including conditions such as asthma, COPD, diabetes and cardiovascular disease, in accordance with agreed care plans and the nurse's level of training and competence.
• Carry out health checks, reviews and basic nursing assessments, including blood pressure, weight, BMI and other clinical observations.
• Take blood samples and carry out other clinical investigations as required.
• Provide wound assessment and management, including dressings and the removal of sutures, staples or clips.
• Administer prescribed injections and medicines in accordance with Patient Specific Directions, Patient Group Directions and practice procedures, where appropriate.
• Provide health promotion and lifestyle advice, including smoking cessation, healthy eating, exercise and preventative healthcare.
• Recognise changes or concerns in a patient's condition and refer or escalate to a GP or other appropriate clinician when required.
• Maintain accurate, timely and clear clinical records using the practice clinical system.
• Follow infection prevention and control procedures and maintain high standards of cleanliness and clinical safety.
• Ensure clinical rooms, equipment, vaccines, medicines and stock are stored, checked and maintained appropriately, including cold-chain requirements.
• Participate in recalls, reviews and follow-up of patients where appropriate, including cervical screening, immunisations and long-term condition monitoring.
• Work closely with GPs, other Practice Nurses, Healthcare Assistants, reception staff and the wider primary care team to provide coordinated patient care.
• Participate in clinical meetings, audits, quality improvement work and practice initiatives as required.
• Maintain professional competence through mandatory training, continuing professional development and appropriate clinical updates.
• Follow practice policies and procedures relating to confidentiality, consent, safeguarding, information governance, health and safety and professional conduct.

The postholder must work within the NMC Code, practice policies and relevant legal and professional requirements. Duties may be updated following discussion to meet the changing needs of the practice.

Person Specification

Qualifications

Essential

• Registered Nurse with a current NMC registration
• Post basic qualifications in primary care related nursing practice including Chronic disease management.
• The post holder must have experience in cervical cytology and immunisations.
• Good working knowledge of infection control procedures, protocols and guidance
• Knowledge of evidence base and current best practice in primary care including health promotion strategies, self-care and prevention

Desirable

• Knowledge and experience in managing long term conditions

Experience

Essential

• Proven experience in a primary care or community setting.
• Excellent communication and interpersonal skills.
• Willingness to undertake further training for the advancement of the service where required

Desirable

• Experience of working in a GP Practice
• Able to plan and organise, setting and maintaining goals and high standards for themselves and others
• Use EMIS

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Springfield Surgery

Address

Springfield

Elstead

Godalming

GU8 6EG

United Kingdom

Employer's website

https://www.springfieldelstead.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job title:General Practitioner

Location:Shakespeare Medical Practice, Leeds

Salary:Up to £112,500 FTE depending on experience

Hours:6 sessions per week (Wednesday, Thursday and Friday)

Help us to deliver great primary care by improving access, outcomes and patient experience.

At Operose Health, we delivery local primary care, at scale. It is our purpose to improve access, outcomes and patient experience. Our colleagues live our values and our empowered to be the best they can be for our patients, and each other because we CARE.

Caring

We listen and through compassion, understanding and a willingness to keep an open mind, we support and empower people to have a healthier future.

Ambitious

Through determination and our passion for transforming the patient experience, we continue to redefine and revolutionise the future of primary care.

Resourceful

Creative, agile, with a devotion for lifelong learning, we go above and beyond to improve the quality of our services.

Excellence

We strive to do the best we can do and be the best we can be for our patients, employees and NHS partners.

As a valued member of the Operose Health team, your key duties will include:

• To deliver high quality clinical care to the patients registered and attending the GP surgery and to work closely with the clinical leads and local practice team to support the delivery of the surgeries operational plan.
• You will strive to maintain qualify within the practice ensuring participation in clinical governance activity and contribute to the improvement in qualify health outcomes through audit and the Quality and Outcomes Framework and contributing to the practice achieving other qualify standards to include CQC standards.
• To provide clinical care to patients as described in the job plan and in line with the total triage model. This will include consultation sessions (both in person and by video), telephone triage, correspondence, results, medication reviews and prescription signing and other clinical administration,safeguarding lead, medicals, reports, home visits, surgery meetings and on-call (excluding out of hours).
• To adhere to the highest personal and professional standards as set out by the GMC and to put individual patient care as your priority.
• Working with the Practice Manager and site clinical lead to support the development, delivery and review of the surgery action plan including list growth, patient satisfaction levels, QOF, enhanced services, KPI targets, resource profile and cost management.

What we look for in new colleagues:

• Current registration with GMC and NHS performers list and engaged in regular clinical work.
• An experienced doctor with GP accreditation - MRCGP examination or equivalent experience.
• Clear commitment to delivering quality and patient focused services.
• Sound knowledge of QOF, LCS, DES, CQUINs and use of appropriate coding.
• Ideally have a working knowledge of clinical systems such as SystmOne or EMISweb.

How well support you:

• Annual salary of up to £112,500 depending on experience and £11,000 per session for newly qualified GPs.
• Full indemnity cover.
• Six weeks annual leave and one week study leave pro rata.
• Support for SPIN fellowship applications.
• Support with a Tier 2 visa if required, subject to approval by the GMC and GP Performers List.
• Full financial and practical support to become F2 supervisor/GP Trainer with associated income benefits.
• The benefits of working with an at scale provider of primary care means that we lots of opportunities for our colleagues to specialise and develop.
• Car benefit scheme specialising in electric vehicles.
• Cycle to work scheme.
• Travel season ticket loans
• Discount cards.
• Employee wellbeing services including free yoga videos and employee wellbeing app.

Person Specification

Qualifications

Essential

• Current registration with GMC and NHS performers list and engagement in regular clinical work. Experienced doctor with GP accreditation - MRCGP examination or equivalent. Knowledge of QOF, LCS, DES, CQUINs and clinical systems like SystmOne or EMISweb.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Operose Health

Address

Operose Health

Leeds

LS9 7TA

United Kingdom

Employer's website

https://www.operosehealth.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Deliver NHS Health Checks in line with national standards and hub protocols.

Perform phlebotomy, venesection, and prepare laboratory samples ensuring correct labelling and timely dispatch.

Record accurate clinical data on EMIS and use appropriate templates (Ardens/LTC templates).

Ensure clinical areas are stocked, cleaned and maintained to infection-control standards.

Escalate safeguarding or clinical concerns promptly to the Clinical Lead or Service Manager.

Follow all CQC, IPC, health and safety and medicines-management procedures.

Ensure personal competencies are up to date in line with scope of practice.

Complete LTC monitoring including:

oDiabetes foot checks (per NICE/DES standards)

oBlood pressure, pulse and cardiovascular risk recording

oCOPD checks (including inhaler technique review and smoking status support)

1. CKD monitoring (urine ACR, BP, lifestyle risk assessment)
2. Hypertension follow-up checks
3. Be a knowledgeable resource for LTC care and escalations.

Person Specification

Qualifications

Essential

• Good standard of general education including Maths and English at Grade C and above (or equivalent).
• Health and social Care qualifications such as Care Certificate or NVQ level 2 or 3.
• Good understanding of spoken and written English
• Desire to develop skills and qualifications under continuous professional development.
• Trained in Phlebotomy
• BLS and AED trained

Desirable

• Knowledgeable use of the clinical system EMIS
• Experience in a Patient facing role

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Haringey GP Federation

Address

48 Station Road

Wood Green

London

N22 7TY

United Kingdom

Employer's website

https://www.haringeygpfederation.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please see the attached job description for a detailed breakdown of the role, such as main job purpose, standard responsibilities, pre-employment checks, and person specification.

Person Specification

Other skills

Essential

• Ability to manage a caseload, keep records methodically and to negotiate with each client the appropriate length of therapy (with input from supervisor)
• An understanding of clinical governance and evidence based practices
• Evidence of sustained continuing professional development and practice in EMDR
• Highly developed interpersonal skills
• Excellent communication skills, both verbal and written
• Ability to communicate sensitive information in highly emotional circumstances to patients, carers and colleagues.
• Ability to work independently and as part of a multidisciplinary team
• IT literate and proficient
• Ability and willingness to work flexibly according to the requirements of the role
• Able to travel independently of the public transport system around Bristol and nearby regions (including Somerset, BANES and Gloucestershire) as required for successful delivery of the trial.

Desirable

• Ability and willingness to offer therapy outside standard office hours (e.g. early evening 5-8pm)

Experience

Essential

• Knowledge and experience of delivering EMDR (including complex presentations)
• Full range of skills and competences as laid out in the competence framework for EMDR (Roth, Pilling & Dudley, 2020)
• Highly specialized clinical skills in the assessment and treatment of people with trauma-related presentations
• Substantial experience of working with people with mental health problems, particularly mood and/or anxiety/stress-related disorders

Desirable

• Experience of working in primary care
• Experience of working in a research setting
• Experience of delivering EMDR for mood disorders

Qualifications

Essential

• Core professional training in a psychological therapy e.g. a postgraduate degree/clinical qualification e.g. DClinPsych or equivalent or alternative professional qualification in CBT or other NHS compliant psychological therapy (interpersonal therapy (IPT); dynamic interpersonal therapy (DIT) or counselling) and experience of delivering therapy
• Accredited as EMDR Practitioner with EMDR Europe

Desirable

• Further postgraduate qualifications (e.g. clinically relevant PhD) or training in relevant areas e.g. professional psychology, mental health practice and/or research design/analysis)

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

University of Bristol

Address

University Of Bristol

39 Whatley Road

Bristol

BS8 2PS

United Kingdom

Employer's website

https://www.bristol.ac.uk/jobs/find/ (Opens in a new tab)

Job description

Job responsibilities

Main Duties

Leadership, Management & Governance

Provide effective leadership and overall management of practice operations.

Work closely with GP Partners to support strategic planning, business development and implementation of agreed priorities.

Lead and coordinate management and staff meetings, ensuring actions are implemented and monitored.

Maintain effective communication throughout the practice and foster a positive and collaborative working culture.

Represent the practice at relevant external meetings and maintain productive relationships with NHS organisations and key stakeholders.

Support service improvement initiatives and the ongoing development of the practice.

People Management & Workforce

Lead recruitment, onboarding and retention activities.

Oversee performance management, appraisals, staff wellbeing, sickness absence management and workforce planning.

Ensure mandatory training requirements are met and professional development opportunities are supported.

Authorise leave and support effective staffing arrangements across the practice.

Promote an inclusive, supportive and high-performing working environment.

Work with outsourced HR providers to ensure employment matters are managed effectively and consistently.

Quality, Compliance & Patient Experience

Maintain oversight of governance, risk management and regulatory compliance, including CQC requirements.

Lead the management of complaints, compliments, significant events and patient feedback.

Ensure compliance with information governance, GDPR, safeguarding and data protection requirements.

Maintain and regularly review practice policies, procedures and business continuity arrangements.

Ensure effective systems are in place to monitor and improve patient experience and service quality.

Promote a culture of learning, accountability and continuous improvement.

Contractual, Financial & Performance Management

Lead financial management, budgeting and resource planning.

Monitor income, expenditure and financial performance, supporting the long-term sustainability of the practice.

Oversee contractual obligations and service delivery requirements.

Support achievement of QOF, Enhanced Services and other contractual targets.

Liaise with the ICB, NHS England, Primary Care Network and other commissioning organisations as required.

Ensure accurate reporting, submissions and performance monitoring.

Premises, Business Continuity & Operations

Maintain overall responsibility for premises and facilities management.

Ensure safe, effective and efficient practice operations and service delivery.

Oversee business continuity planning and emergency preparedness.

Manage relationships with external contractors and service providers.

Support the resolution of operational issues and ensure risks are appropriately identified, managed and escalated.

Digital, IT & Service Development

Lead and support digital transformation and IT improvement initiatives.

Work with colleagues and external providers to ensure systems are utilised effectively, securely and efficiently.

Encourage innovation and service redesign that enhances patient care and operational effectiveness.

Support the implementation of new technologies, systems and ways of working.

Monitor developments within primary care and identify opportunities for future service improvement.

Clinical Governance & Service Development

Support clinical leaders in maintaining effective clinical governance processes.

Assist with the delivery and monitoring of enhanced services and commissioned programmes.

Contribute to service development projects and business growth opportunities.

Support audits, quality improvement programmes and initiatives that improve patient outcomes and service delivery.

Additional Responsibilities

Act as a key point of contact for external stakeholders and partner organisations.

Maintain awareness of national and local developments affecting primary care.

Ensure statutory and NHS reporting requirements are fulfilled.

Undertake any other duties commensurate with the role as reasonably requested by the GP Partners.

Place of Work

Walderslade Surgery, Hoyland, Barnsley.

The role is primarily based on-site and requires a visible and accessible leadership presence within the practice.

Health & Safety

The postholder is responsible for maintaining a safe working environment and ensuring compliance with all relevant health and safety, infection prevention and control, and risk management requirements.

This includes:

Confidentiality

In the course of their duties, the postholder will have access to confidential patient, staff and business information and must maintain the highest standards of confidentiality at all times.

All information relating to patients, colleagues and the business of the practice must be handled in accordance with legislation, NHS requirements and practice policies relating to confidentiality, GDPR and information governance.

Equality and Diversity

The postholder will actively support equality, diversity and inclusion by treating patients, carers, colleagues and stakeholders with dignity, fairness and respect.

They will ensure that practice policies and procedures are applied consistently and in accordance with current legislation and best practice.

Personal/Professional Development

The postholder will participate fully in appraisal, training and professional development activities and take responsibility for maintaining and developing their knowledge, skills and competencies relevant to the role.

This includes participating in annual performance reviews and contributing to a culture of learning and development across the practice.

Quality

The postholder will contribute to maintaining and improving quality throughout the practice by:

Communication

The postholder will demonstrate excellent communication skills and build positive working relationships with patients, colleagues, GP Partners, NHS organisations and external stakeholders.

They will ensure information is communicated clearly, professionally and appropriately, promoting collaboration and effective team working throughout the practice.

Notes

This job description is not intended to be exhaustive. The role requires flexibility and adaptability, and the successful candidate will be expected to undertake additional responsibilities commensurate with the position and the evolving needs of the practice.

Person Specification

Qualities/Attributes

Essential

• Professional, approachable and supportive leadership style.
• Highly organised and self-motivated.
• Ability to work under pressure and manage competing priorities.
• Flexible and adaptable.
• Trustworthy, with a high level of integrity.
• Excellent attention to detail.
• Commitment to delivering high-quality patient-centred services.

Desirable

• Experience leading organisational change and innovation within primary care.

Qualifications

Essential

• Relevant management, business, administration, healthcare management qualification or equivalent experience.
• Evidence of continuing professional development.

Desirable

• AMSPAR or equivalent Practice Management qualification.
• Leadership or management qualification.
• Training or qualifications in HR, finance, governance or health and safety.

Experience

Essential

• Significant leadership and management experience.
• Financial and budget management experience.
• Experience of managing and supporting staff.
• Experience of working within a healthcare environment or similarly complex organisation.
• Experience of managing competing priorities and delivering operational objectives.

Desirable

• Previous experience as a Practice Manager, Deputy Practice Manager or Assistant Practice Manager.
• Experience within General Practice.
• Knowledge of NHS primary care contracts and funding mechanisms.
• Experience of CQC compliance and governance.
• Experience of service improvement, project management and business development.
• Premises and facilities management experience.
• Experience of working collaboratively with Primary Care Networks, Integrated Care Boards and wider NHS organisations.

Skills

Essential

• Excellent communication and interpersonal skills.
• Strong leadership and people management abilities.
• Effective organisational, planning and time-management skills.
• Strong analytical, problem-solving and decision-making capability.
• Ability to build productive professional relationships and partnerships.
• Ability to lead change and support continuous service improvement.
• Strong IT and digital systems skills.

Desirable

• Experience using EMIS Web, Docman and NHS reporting systems.
• Knowledge of NHS contractual and performance frameworks.
• Experience implementing digital transformation initiatives.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Walderslade Surgery

Address

High Croft

Hoyland

Barnsley

South Yorkshire

S74 9AF

United Kingdom

Employer's website

http://www.waldersladesurgery.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please see the uploaded job description in attachments for a list of core responsibilies for this post.

Person Specification

Experience

Essential

• Experienced and enthusiastic GP.
• Able to demonstrate professional and ethical behaviours at all times when liaising with internal and external colleagues.
• Organised and efficient in record keeping and completion of paperwork.

Desirable

• Knowledge of SystmOne clinical system.

Qualifications

Essential

• Fully qualified GP with GMC registration
• Annual appraisal and revalidation when appropriate
• Performers list registration
• Disclosure and Barring Service Check

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Horden Group Practice

Address

Sea View Health Centre

Fourth Street

Horden

County Durham

SR8 4LD

United Kingdom

Employer's website

http://www.hordengrouppractice.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please download a copy of the job description (see documents to download section below) for full details of the main responsibilities for this role.

At CWP, our recruitment selection processes are based on both competence (see person specification for details) and values.

CWP recruits people that can demonstrate the Trusts Values in their everyday life and we use a values-based approach in our interviews, which explores not only what you do but how and why you do it.

Before applying, we encourage you to review the Trusts Values and think about how these align with your own personal values. The supporting information section in your application should reflect your understanding of the Trusts Values and associated behaviours and you should provide examples from your work experience and/or personal life which demonstrate these values through your behaviours.

An applicant guide to help and support you through your recruitment journey can be accessed at the bottom of this page. Further help and support for completing your application can be accessed via our website. If you need any further guidance to help you complete your application, contact our recruitment team via email at: [email protected] or by calling 01244 393100.

If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the essential criteria described in the person specification for an available position, please answer YES to the question: Do you wish to be considered under the Guaranteed Interview Scheme?

Please inform the team if you have any special support needs to be considered as part of the interview and selection processes.

The trust offers a Guaranteed Interview Scheme to any armed forces community applicants who meet the essential criteria for the post and encourages applications from armed forces reservists or cadet force adult volunteers.

Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. You are encouraged to enrol for the DBS Update Service. A small annual fee of £16 per year applies.

New entrants to the NHS will commence on the minimum of the scale stated above.

Applicants are advised to apply early as if a large number of applications are received for this post we reserve the right to close the vacancy prior to the advertised date.

Good luck with your application. We hope to welcome you to Team CWP very soon!

Person Specification

Qualifications

Essential

• Appropriate related qualification - or willingness to complete an apprenticeship appropriate to the Clinical Support Worker role.
• Completion of or working towards an apprenticeship and gaining qualification equivalent to level 3 or above in a subject relevant to the role of Healthcare Assistant
• To demonstrate a range of work procedures and practices and to exhibit your knowledge and abilities
• Completion of or commitment to complete the Care Certificate (CWP In-house 2 day training to be completed within 3 months of start date)

Knowledge and Expertise

Essential

• Understanding of need for confidentiality; empathy and sensitivity

Desirable

• Basic wound management
• Basic risk assessments and record keeping

Experience

Essential

• The ability to demonstrate good quality care, whilst adhering to Trust policies and procedures, and working towards completing Care Certificate.
• Experience of working collaboratively i.e., with colleagues, wider teams, service users etc
• Supporting others in a care setting, whether this is experience in a professional or lived experience (friend, family, voluntary etc.)

Desirable

• Basic clinical skills including: o Venepuncture o Skin care o Wound care o Clinical observations
• Experience of working in a community care setting including provision of personal care.

Trust Values

Essential

• Demonstrate alignment with Trust Values (6 C's: Commitment, Communication, Care, Courage, Compassion, Competency)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Cheshire and Wirral Partnership NHS Foundation Trust

Address

Fountains Health

Delamere Street

Chester

CH1 4DS

United Kingdom

Employer's website

https://www.cwp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)

Job description

Job responsibilities

Using FDP on a daily basis, liaise with the Patient Pathway Team across the Trust as a whole, to ensure co-ordination of all elements of the patient pathway. This may include highlighting patient target dates to ensure that investigations/diagnostics are carried out and results received in a timely manner.

To liaise with the Appointments Centre regarding outpatient clinic bookings as necessary and ensure patient follow up appointments are booked as soon as results are known and are available for clinic appointment.

Monitor patients who are sent to other Trusts for treatment to ensure they do not breach 18 weeks (MDS forms) in conjunction with Patient Pathway Team.

To highlight any potential breaches or delays in the patients pathway to the Team Leader, Patient Pathway Team or Service Manager according to the Trusts escalation policy.

To liaise directly with patients to book, cancel, and rebook any outpatient appointments.

To be responsible for sending out relevant appointment letters, and cancelling/rebooking patients follow-up appointments.

Responsible for checking all clinic letters are completed accurately and outcomes actioned and recorded on Surrey Safe Care (Cerner).

Monitor overbooking of clinics and arrange additional clinics to meet 18 week and cancer targets in conjunction with clinicians and Service Managers.

Manage changes in clinic templates as directed by the Service Manager..

Attend regular team meetings arranged by Team Leader.

Deal with patient queries effectively by telephone, letter, and email.

Have the ability and commitment to work as a team member and be able to adhere to strict deadlines.

Provide a fast and accurate clinical correspondence secretarial/admin. service with proficient use of appropriate software and systems to meet the required Trusts standard of work. As appropriate, prepare straightforward replies and requests for consultant teams.

To use new working systems within the Clinical Office to promote an efficient service, ie the outsourced transcription service, e-correspondence to PCT GP practices, electronically developed storage and print, systems, discharge summary systems, and the storage of appropriate information electronically on shared drives.

Using various systems such as Surrey Safe Care (Cerner), and Evolve (Electronic Medical Records) to help manage the 18 week patient pathway. Ensure changes notified by patients are added accurately and immediately, in accordance with required Trust standards of work.

Provides first point of contact for written and telephone queries on behalf of consultants and teams, using judgement to establish validity and priority of the contact.

Responsible for dealing with enquiries from patients, (written and via telephone/email) relatives, wards, GPs and various external agencies, providing information and taking appropriate action as required whilst ensuring patient confidentiality at all times.

Working as part of a team; assisting with the training of new and temporary staff providing support and advice as appropriate.

Exercise independent judgement and initiative when problems arise, taking the necessary actions to resolve the problems or referring to the appropriate person.

Co-ordination and support of clinics as required.

Participate in Trust training courses as appropriate to ensure skills and knowledge are maintained.

Responsible for ensuring that all commitments (including those held at other trusts/organisations) are reduced/cancelled when necessary adhering to relevant procedures, notifying managers and other Consultants within the department of any planned leave for the Consultants.

Demonstrate an understanding and reassuring manner when dealing with patients and their relatives.

Undertake all mandatory training as required by the Trust.

Any other duties appropriate to the role and grade and to support the department and organisation by carrying out any other duties that reasonably fit within the broad scope of a job of this grade and type of work.

Person Specification

Attitude, behaviours and values

Essential

• Always puts patients first
• Flexible in their attitudes and behaviours to support team working and delivery of objectives.
• Respects, values and cares for others.
• Takes personal responsibility and demonstrates a passion for excellence

Experience

Essential

• Previous secretarial or administration experience
• Previous experience in an office environment

Qualifications

Essential

• GCSE English and Maths grade C or equivalent
• Computer skills

Skills

Essential

• You are able to communicate effectively to ensure high standards of care, treatment, service or support as appropriate to your role
• Good written and verbal communication skills
• Able to deal sensitively and tactfully with all contacts and maintain confidentiality.
• Able to use initiative and judgement in dealing properly with day to day issues and queries.

Desirable

• Knowledge and experience of the NHS.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Ashford & St. Peter's Hospitals NHS Foundation Trust

Address

Ashford & St Peters Hospital

Guildford Road

Chertsey

KT16 0PZ

United Kingdom

Employer's website

https://www.ashfordstpeters.nhs.uk/ (Opens in a new tab)