Job description

Job responsibilities

• In accordance with the Practice rota, as agreed, the post-holder will make him/herself available to undertake a variety of duties including surgery consultations, telephone/video consultations. Accurx consultations, visiting patients at home, checking and signing repeat prescriptions and dealing with queries, paperwork and correspondence in a timely fashion
• Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other healthcare workers within the organisation, using current clinical guidelines, NICE/health pathways guidance
• Assessing the health care needs of patients with undifferentiated and undiagnosed problems
• Screening patients for disease risk factors and early signs of illness
• In consultation with patients and in line with current Practice disease management protocols, developing care plans for health
• Providing counselling and health education
• Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate
• Recording clear and contemporaneous consultation notes to agreed standards
• Collecting data for audit purposes
• Compiling and issuing computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible)
• Prescribing in accordance with the Practice prescribing formulary (or generically) whenever this is clinically appropriate

Other Responsibilities within the Organisation:

• Awareness of and compliance with all relevant Practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety
• A commitment to life-long learning and audit to ensure evidence-based best practice
• Contributing to evaluation/audit and clinical standard setting within the organisation
• Contributing to the development of computer-based patient records
• Contributing to the summarising of patient records and Read-Coding patient data
• Attending Practice meetings
• Attending training and events organised by the Practice or other agencies, where appropriate.

Confidentiality:

• In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
• In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential.
• Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies & procedures relating to confidentiality and the protection of personal and sensitive data.

Health & safety:

• Use personal security systems within the workplace according to Practice guidelines.
• Awareness of national standards of infection control and cleanliness and regulatory/contractual/professional requirements and good practice guidelines.
• Provide advice on the correct/safe management of the specimens process including collection, labelling, handling, use of correct/clean containers, storage and transport arrangements.
• Correct personal use of Personal Protective Equipment (PPE) and ensuring correct use of PPE by others, advising on appropriate circumstances for use by clinicians, staff and patients.
• Management of the full range of infection control procedures in both routine and extraordinary circumstances (e.g. pandemic/individual infectious circumstances).
• Hand hygiene standards for self and others.
• Manage directly all incidents of accidental exposure.
• Manage and advice relating to infection control and clinically based patient care protocols and implementation of those protocols across the Practice.
• Active observation of current working practices across the Practice in relation to infection control, cleanliness and related activities, ensuring that procedures are followed and weaknesses/training needs are identified, escalating issues as appropriate to the responsible person.
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process.
• Making effective use of training to update knowledge & skills and initiate and manage the training of others across the full range of infection control and patient processes.
• Monitoring Practice facilities and equipment in relation to infection control, ensuring that proper use is made of hand-cleansing facilities, wipes etc, and that these are sufficient to ensure a good clinical working environment. Lack of facilities to be escalated as appropriate to the responsible manager.
• Safe management of sharps use, storage and disposal.
• Maintenance of own clean working environment.
• Use appropriate infection control procedures, maintaining work areas in a tidy, clean, sterile and safe way, free from hazards. Initiation of remedial/corrective action where needed or escalate to a responsible manager.
• Actively identify, report and correct health & safety hazards and infection hazards immediately when recognised.
• Keep own work areas and general/patient areas generally clean, sterile, identifying issues and hazards/risks in relation to other work areas within the business and assume responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with responsible managers.
• Undertake periodic infection control training.
• Correct waste and instrument management, including handling, segregation and container use.
• Maintenance of sterile environments.
• Demonstrate due regard for safeguarding and promoting the welfare of children..

Equality and diversity:

• Act in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies and current legislation.
• Respect the privacy, dignity, needs and beliefs of patients, carers and colleagues.
• Behave in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/professional development:

In addition to maintaining continued education through attendance at any courses and/or study days necessary to ensure that professional development requirements for PREP are met, the post-holder will participate in any training programme implemented by the Practice as part of this employment, with such training to include:

• Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

Quality:

• Alert other team members to issues of quality and risk.
• Assess own performance and take accountability for own actions, either directly or under supervision.
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.
• Work effectively with individuals in other agencies to meet patients needs
• Effectively manage own time, workload and resources.

Communication:

• Communicate effectively with other team members
• Communicate effectively with patients and carers
• Recognise peoples needs for alternative methods of communication and respond accordingly.

Contribution to the implementation of services:

The post-holder will:

• Apply practice policies, standards and guidance.
• Discuss with other members of the team how the policies, standards and guidelines will affect own work.
• Participate in audit where appropriate.

Person Specification

Qualifications

Essential

• Qualified GP - MBBS (or equivalent)
• MRCGP
• General Practitioner (Certificate of Completion of Training CCT)
• Full GMC Registration
• National Performers List registration
• Eligibility to practice in the UK independently

Experience

Essential

• Experience of working in a primary care environment
• Experience of continued professional development

Desirable

• Minimum of two years as a salaried GP
• Experience of QOF and clinical audit
• Experience of medicines management
• General understanding of the GMS/PMS contract

Knowledge & Skills

Essential

• Excellent communication skills (written and oral)
• Clear, polite telephone manner
• Effective time management
• Ability to work as a team member and autonomously
• Excellent interpersonal skills
• Problem solving & analytical skills
• Ability to follow clinical policy and procedure

Desirable

• Experience of using EMIS clinical system
• Competent in the use of Office and Outlook
• Experience with audit

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Leven & Beeford Medical Practice

Address

29 High Stile

Leven

Beverley

HU17 5NL

United Kingdom

Employer's website

https://www.levenandbeefordmedicalpractice.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The job description and expectations can be discussed in depth at the interview. The ideal candidate will be a General Practitioner registered with the GMC. You will also be on the NHS Performers list. Experience within a Primary Care setting would be ideal but not essential. You will be confident in your ability to complete face to face consultations, telephone consultations and home visits. Having clear and effective communication will come naturally to you whilst you support your colleagues in the delivery of an outstanding patient experience. Having evidence of delivering a high level of care to your patients will be vital in supporting the business in achieving its objectives.

Person Specification

Qualifications

Essential

• Registered with the GMC On the NHS Performers List Be able to work autonomously as a GP Be able to work with a team of likeminded professionals

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Dr Imran Ismail and Partners T/A Marston Forest Healthcare

Address

59 Bedford Road

Marston Moretaine

Beds

MK43 0LA

United Kingdom

Employer's website

https://marstonforesthealthcare.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Responsibilities:

Develop, implement and embed health promotion and wellbeing programmes.

Managing patients presenting with a range of acute and chronic medical conditions, providing subject matter expert advice.

Implementing and evaluate individual specialised treatment plans for chronic disease patients.

Identify, manage and support patients at risk of developing long-term conditions, preventing adverse effects to the patients health.

Providing advanced, specialist nursing care to patients as required in accordance with clinical based evidence, NICE and the NSF.

Be aware of duties and responsibilities regarding current legislation and adhere to practice policies and procedures on Safeguarding Adults and Safeguarding Children.

Request and collect Pathological Specimens. Upon receipt, to process and interpret pathology ad other test results as required.

Provide chronic disease clinics, delivering patient care as necessary, referring patients to secondary/specialist care as required

Maintain accurate clinical records in conjunction with extant legislation ensuring that SNOMED CT codes are used effectively

Maintain chronic disease registers and implement and embed an effective call/recall system

Develop, implement and embed well woman and well man clinics

Prioritise health issues and intervene appropriately

Chaperone patients where necessary

Support the team in dealing with clinical emergencies

Recognise, assess and refer patients presenting with mental health needs

Be an extended and supplementary prescriber, adhering to extant guidance

Support in the provision of vaccination programmes for both adults and children

Support patients in the use of their prescribed medicines or over the counter medicines (within own scope of practice), reviewing annually as required

Contribute to practice targets (QOF, etc.), complying with local and regional guidance

Liaise with external services/agencies to ensure the patient is supported appropriately (vulnerable patients, etc.)

Delegate clinical responsibilities appropriately (ensuring safe practice and that the task is within the scope of practice of the individual)

Understand practice and local policies for substance abuse and addictive behaviour, referring patients appropriately

Deliver opportunistic health promotion where appropriate

Supporting the lead on Infection Prevention and Control

Involvement in Practice Audits and QOF

Develop Practice administrative and clinical protocols in line with the needs of the patient and current legislation.

There may be, on occasion, a requirement to carry out other tasks, this will be dependent upon factors such as workload and staffing levels

Person Specification

Qualifications

Essential

• Previous experience in General Practice
• Registered Nurse with Nursing and Midwifery Council (NMC)
• Masters degree required for qualification or degree for Advanced Practice Qualification
• Qualified Independent Nurse Prescriber and on the NMC register
• Evidence of working at an enhanced level, as described in the Primary Care and General Practice Nursing Career and Core Capabilities Framework
• Minor illness qualified

Desirable

• Qualified Triage Nurse
• Teaching Qualifications

Knowledge and Skills

Essential

• Competent in Advanced nursing duties required for the post
• Excellent communication and interpersonal skills
• Demonstrable understanding and knowledge of health and safety and infection control requirements
• Competent IT skills

Desirable

• Experience of EMIS Web clinical system *

Experience

Essential

• Experience of Primary Care
• Experience of using Microsoft Office software
• Team player

Desirable

• Local experience within the area

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Alrewas Surgery

Address

Exchange Road

Alrewas

Burton-on-trent

Staffordshire

DE13 7AS

United Kingdom

Employer's website

https://www.alrewassurgery.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please see attached file for the Job Description. Duties and tasks are not limited to what is written on the JD

Person Specification

Qualifications

Essential

• Essential
• Education/Qualifications
• Minimum of 2 GCSE or at Grade C or above or equivalent in Maths and English
• or relevant work experience in the same field
• Knowledge/Experience
• Any proven experience in customer service role/front of house
• Minimum of one year in an receptionist role

Desirable

• Experience in healthcare setting
• Good verbal skills
• Excellent telephone manners
• Ability to work as part of a team
• Customer focus
• Good IT skills, able to use word and Email
• Knowledge of Emis Web
• Flexible approach
• Adaptable
• Able to use own discretion
• Ability to work with a wide range of professional people and patients
• Able to prioritise workload

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Tulasi Medical Centre

Address

Tulasi Medical Centre

10 Bennetts Castle Lane

Dagenham

Essex

RM8 3XU

United Kingdom

Employer's website

https://www.tulasimedicalcentre.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

The job description and expectations can be discussed in depth at the interview. The ideal candidate will be a General Practitioner registered with the GMC. You will also be on the NHS Performers list. Experience within a Primary Care setting would be ideal but not essential. You will be confident in your ability to complete face to face consultations, telephone consultations and home visits. Having clear and effective communication will come naturally to you whilst you support your colleagues in the delivery of an outstanding patient experience. Having evidence of delivering a high level of care to your patients will be vital in supporting the business in achieving its objectives.

Person Specification

Qualifications

Essential

• Registered with the GMC On the NHS Performers List Be able to work autonomously as a GP Be able to work with a team of likeminded professionals

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Dr Imran Ismail and Partners T/A Marston Forest Healthcare

Address

59 Bedford Road

Marston Moretaine

Beds

MK43 0LA

United Kingdom

Employer's website

https://marstonforesthealthcare.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

The purpose of this role is to deliver efficient and effective clinical care to patients attending the surgery.

Duties

You will provide NHS general medical services to registered patients on the practice list.

You will be required to provide all core primary care services as defined by the local CCG and NHS England requirements, including:

Clinical care to patients; consultation sessions, telephone triage, online consultation and home visits.

Investigation and examination, treatment and diagnosis or referral for medical problems presented by patients.

Provide preventative health care and advice to patients as required.

Adhere to the practice prescribing formulary, local and national guidelines.

Action test results, medical reports and examinations as necessary.

Complete necessary clinical administration for the role.

Work as part of a team to deliver QOF, enhanced services and KPI targets

Engage with NHS annual strengthened appraisal, PDP production, GMC revalidation and ongoing CPD.

Comply with practice policy or guidelines, including data protection, health and safety, QOF and prescribing confidentiality.

Person Specification

Qualifications

Essential

• Current registration with GMC and engaged in regular clinical work
• MRCGP examination or equivalent experience

Personal Attributes

Essential

• Good organisational skills
• Will have excellent interpersonal skills and be committed to working as part of a team
• Will have excellent communication skills, both written and verbal.
• Clear commitment to delivering quality and patient focused services
• Record of continuous professional development
• Enjoy working for and within a team
• Attention given to detail
• Flexibility

Experience

Essential

• An experienced doctor with GP accreditation
• Sound knowledge of the principles and values that support good medical practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Soho Square General Practice

Address

Soho Square General Practice

1 Frith Street

London

W1D 3HZ

United Kingdom

Employer's website

https://sohosquaregp.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Main Duties and Responsibilities

Clinical:

· Undertaking patient facing and patient supporting roles to ensure effective medicines use, through shared decision-making conversations with patients.

· Carrying out medicines optimisation tasks including effective medicine administration (e.g. checking inhaler technique), supporting medication reviews and medicines reconciliation. Where required, utilise consultation skills to work in partnership with patients to ensure they use their medicines effectively.

· Supporting medication reviews and medicines reconciliation for new care home patients and synchronising medicines for patient transfers between care settings, linking with local community pharmacists, and referring to the pharmacist for structured medication reviews.

· Providing specialist expertise, where competent, to address both the public health and social care needs of patients, including lifestyle advice, service information, and help in tackling local health inequalities.

· Taking a central role in the clinical aspects of shared care protocols and liaising with specialist pharmacists for more complex patients.

· Supporting initiatives for antimicrobial stewardship to reduce inappropriate antibiotic prescribing.

Audits:

· Provide assistance and support with audits undertaken by the Practice Managers, Partners, Salaried GPs, GP Registrars, Medical Students and the wider Practice Team.

Technical and Administrative:

· Working with the PCN multi-disciplinary team to ensure efficient medicines optimisation, including implementing efficient ordering and return processes and reducing wastage.

· Providing training and support on the legal, safe and secure handling of medicines, including the implementation of the Electronic Prescription Service (EPS).

· Developing relationships with other pharmacy technicians, pharmacists and members of the multi-disciplinary team to support integration of the pharmacy team across health and social care including primary care, community pharmacy, secondary care and mental health.

· Supervising and line managing practice prescribing team in sorting and streaming general prescription requests, so as to allow GPs and clinical pharmacists to review the more clinically complex requests.

· Support implementation of national prescribing policies and guidance within GP Practice, care homes and other primary care settings.

· Supporting Quality Improvement measures and participation in Prescribing Quality Scheme, supporting Quality and Outcomes Framework and enhanced services.

Additional tasks

· Other duties as per Partners instructions as dictated by changes in the nature of the Whitstable Medical Practice.

Person Specification

Experience

Essential

• Previous experience of working in an administrative role
• Experience of working in a busy environment and working to tight deadlines
• Advance knowledge of Microsoft Office applications, including Excel and PowerPoint

Desirable

• Experience of working in a GP Practice or other health care setting
• Working knowledge of Emis, experience in running searches and report; creating and updating templates

Skills and Abilities

Essential

• Accurate, thorough attention to detail with the ability to work quickly with numbers
• Excellent communication, organisation, and problem solving skills, with the ability to work to tight deadlines
• Ability to communicate effectively with people at all levels by telephone, email and face to face
• Proven IT skills including the use of Microsoft office and other software packages
• Able to maintain confidentiality
• Ability to use own initiative, discretion and sensitivity

Desirable

• A team player who is able to promote good practices and motivate others

Qualifications

Essential

• Good general education including minimum Grade C GCSE or equivalent in English Language and Maths or equivalent qualification
• BTEC National Diploma in Pharmaceutical science or NVQ/SVQ Level 3 in Pharmacy Services or National Certificate in Pharmaceutical Science
• Valid registration with General Pharmaceutical Council (GPhC).

Desirable

• Primary Care pharmacy educational pathway (PCPEP)
• Medicines Optimisation in Care Homes (MOCH)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Whitstable Medical Practice

Address

Boorman Way

Whitstable

Kent

CT5 3SE

United Kingdom

Employer's website

https://www.whitstablemedicalpractice.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

The duties and responsibilities to be undertaken by members of the practice administration team may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the assistant practice manager/practice manager, dependent on current and evolving practice workload and staffing levels:

• Maintaining and monitoring the practice appointments system
• Processing personal and telephone requests for appointments, visits and telephone consultations, and ensuring callers are directed to the appropriate healthcare professional
• Processing and distributing incoming (and outgoing) mail
• Taking messages and passing on information
• Filing and retrieving paperwork
• Processing repeat prescriptions in accordance with practice guidelines
• Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures
• Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers
• Providing assistance to the practice staff as required from time to time, including word/data processing, filing, photocopying and scanning
• Ordering, re-ordering and monitoring of stationery and other supplies
• Dealing with clinical waste
• Keeping the reception area, notice-boards and leaflet dispensers tidy and free from obstructions and clutter

Person Specification

Experience

Desirable

• Experience of working in primary care
• Experience of working in a GP practice
• Experience of call handling
• Touch typist

Qualifications

Essential

• GCSE grade A to C in English and Maths

Desirable

• SystmOne experience
• Previous NHS experience including GP surgery or Pharmacy

Knowledge and skills

Essential

• Good interpersonal and communication skills

Desirable

• IT skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Billericay Medical Practice

Address

Billericay Health Centre

Stock Road

Billericay

Essex

CM12 0BJ

United Kingdom

Employer's website

https://www.gps-billericayhealthcentre.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job responsibilities

Deliver high-quality, evidence-based medical care to registered patients during face-to-face, telephone, and online consultations.

Manage a variety of acute, chronic, and complex health conditions.

Conduct patient consultations, examinations, diagnoses, and treatment planning.

Provide appropriate referrals to secondary care and community services as needed.

Contribute to clinical governance, audit, and quality improvement initiatives.

Participate in the practices duty doctor rota and on-call schedule (if applicable).

Accurately complete patient records using the practices clinical system (EMIS)

Support health promotion, disease prevention, and patient education activities.

Engage in regular clinical meetings, CPD, and annual appraisals.

Collaborate with the multi-disciplinary team (including nurses, pharmacists, ANPs, and social prescribers).

Support GP colleagues by having a flexible work approach to provide that support within work plan.t

Person Specification

Experience

Essential

• GMC registered
• Fully qualified GP

Desirable

• Previous GP experience

Qualifications

Essential

• GMC registration and inclusion on the GP register.
• Inclusion on a performers list without restrictions.
• MRCGP (or equivalent qualification).
• Eligibility to work in the UK.
• Excellent communication, clinical, and interpersonal skills.
• Commitment to providing patient-centred, high-quality care.

Desirable

• Experience or interest in teaching, training, or research.
• Special interest in areas such as womens health, mental health, or chronic disease management.
• Familiarity with QOF, Enhanced Services, and the NHS Long-Term Plan.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Cantilupe Surgery

Address

51 St Owen Street

Hereford

Herefordshire

HR1 2JB

United Kingdom

Employer's website

https://www.cantilupe.com/ (Opens in a new tab)

Job description

Job responsibilities

Administration and Professional Responsibilities

Participate in the administrative and professional responsibilities of the practice team

Ensure accurate and legible notes of all consultations and treatments are recorded in the patients journal

Ensure the clinical computer system is kept up to date with accurate details recorded

Ensure accurate completion of all necessary documentation associated with patient health care

Attend and participate in the practice meetings as required

Assist in formulation of practice philosophy, strategy and policy

To assist in seasonal and special projects as requested e.g. flu campaign

To be aware of responsibilities under the Date Protection Act

Management of appointment system

Ensure total familiarity with all appointment systems, including regular and incidental variations

Book appointments and recalls, ensuring sufficient information is recorded to enable retrieval of the medical record

Monitor flow of patients into the waiting room, ensuring the appointment system accurately reflects the arrival of patients

Monitor effectiveness of the system and report any problems or variations to the IT Lead(s)

Infection Control

Maintain high standards of infection control at all times, protecting patients, self and colleagues. This includes appropriate maintenance of the clinical equipment and stock. (Check and monitor equipment eg storage, cleaning schedule, fridge temperature checks, emergency trolley and drug store checks, expiry date checks).

Apply infection control measures within the practice according to practice, local and national guidelines.

Communication

Communicate clearly and effectively with patients and carers, recognising the need for alternative methods of communication to overcome different levels of understanding, cultural background and preferred ways of communicating.

Anticipate barriers to communication and take action to improve communication

Maintain effective communication within the practice environment and externally to sustain a high standard, professional approach.

Attend and contribute to practice and primary care team meetings.

Delivering a quality service

Recognise and work within own competence and professional code of conduct as regulated by the NMC

Produce accurate, contemporaneous and complete records of patient consultation, consistent with legislation, policies and procedures.

To uphold confidentiality of patient records and practice information.

Prioritise, organise and manage own workload in a manner that maintains and promotes quality and meets practice expectations

Deliver care according to NSF, NICE guidelines, QOF guidance and evidence-based care

Assess effectiveness of care delivery through self and peer review, benchmarking and formal evaluation

Utilise the audit cycle as a means of evaluating the quality of the work of self and the team, implementing improvements where required

Evaluate patients response to health care provision and the effectiveness of care

Support and participate in shared learning across the practice and wider organisation

Actively participate in the practice significant event procedures. Ensure learning and actions from significant event reviews are implemented and reviewed.

Safeguarding: Understand and apply legal issues that support the identification of vulnerable and abused children and adults, and be aware of statutory child/vulnerable patients safeguarding health procedures and local guidance

Leadership personal and professional development

Take responsibility for own learning and performance including participating in clinical supervision and acting as a positive role model.

Undertake mentorship for more junior staff, assessing competence against set standards. Support staff development in order to maximise potential.

Actively promote the workplace as a learning environment, encouraging everyone to learn from each other and from external good practice

Support and contribute to the teaching of nursing staff/ medical students/ GP registrars and administration staff as appropriate

Work with the partners and practice manager in planning and implementing changes within the area of care and responsibility

Contribute to the development of local guidelines, protocols and standards

Participate, undertake and support annual staff appraisal. Assess own learning needs and undertake learning as appropriate ensuring clinical portfolio, continued professional development and registration fit for purpose

Team working

Work as an effective and responsible team member, supporting others and working with the GP Partners, Practice Manager and nursing team exploring the mechanisms to develop new ways of working

Delegate clearly and appropriately, adopting the principles of safe practice and assessment of competence

Create clear referral mechanisms to meet patient need

Work effectively with others to clearly define values, direction and policies impacting upon care delivery

Discuss, highlight and work with the team to create opportunities to improve patient care

Manage and lead on the delivery of specifically identified services or projects as agreed with the practice management team

Special requirements for the post

An ability to use your own judgement, resourcefulness, common sense and local knowledge, to respond to patients enquiries and requests while adhering to practice limitations

An understanding and acceptance of your own capabilities and awareness of your own limitations

Ability to work without direct supervision and determine your own workload priorities

Basic keyboard and computer skills

Flexibility of working hours

Communication

Communicate clearly and effectively with patients and carers, recognising the need for alternative methods of communication to overcome different levels of understanding, cultural background and preferred ways of communicating

Anticipate barriers to communication and take action to improve communication

Maintain effective communication within the practice environment and externally to sustain a high standard, professional approach

Attend and contribute to practice and primary care team meetings

Contribution to the implementation of services

Apply practice policies, standards and guidance

Discuss with other members of the team how the policies, standards and guidelines will affect your own work

Participate in audit where appropriate

Confidentiality

Has been acquired by you during, or in the course of your employment, or has otherwise been acquired by you in confidence

Is related to patients including their identity, personal information and all of their medical records

Belongs to, or is held by Tower Family Healthcare whether stored electronically or otherwise and all details of Tower Family Healthcares premises, information, assets, internal communications, intellectual property, technical systems, projects, operating procedures and finance

Relates particularly to Tower family Healthcare, or that of other persons or bodies with whom we have dealings of any sort; and has not been made public by, or with our authority

Shall be confidential, and (save in the course of our business or as required by law) you shall not at any time, whether before or after the termination of your employment, disclose such information to any person without our prior written consent. A breach of this clause may be treated as gross misconduct leading to summary dismissal and / or criminal proceedings.

Managing information

Use technology and appropriate software as an aid to management in planning, implementation and monitoring of care, presenting and communicating information

Review and process data using accurate Read codes in order to ensure easy and accurate information retrieval for monitoring and audit processes

Manage information searches using the internet and local library databases

Understand responsibility of self and others to the practice regarding the Data Protection and Freedom of Information Act

Collate, analyse and present clinical data and information to the team

Equality and diversity

You will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues

Behaving in a manor which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings, priorities and rights

Person Specification

Qualifications

Essential

• Registered first level nurse MSc or equivalent with current registration
• Relevant nursing/health degree
• Accredited LBC Cytology
• Up to date life support training

Desirable

• Diabetes diploma / COPD diploma / Asthma Diploma
• ECDL
• Mentor/teaching qualification Teaching certificate
• Clinical supervision training and experience

Experience

Essential

• Minimum 5 years post registration nursing experience
• At least 3 years recent primary care / community nursing experience
• Demonstrate evidence of experience outlined within clinical practice section of job description
• Audit

Desirable

• Home visit assessment of patients
• Sexual Health including fitting / removal of IUCD and LAC
• Minor Surgery
• Child Health Surveillance

Skills

Essential

• Clinical skills & competency relevant to the practice nurse role.
• Communication skills written and verbal
• Communication of difficult messages to patients and families
• Negotiation and conflict management skills
• Clinical examination
• IT Skills

Desirable

• Teaching and mentorship in clinical setting
• Telephone triage skills
• Change management
• Participate in the care of equipment

Knowledge

Essential

• In-depth knowledge and management of patients with long term conditions/chronic diseases
• Demonstrate knowledge and experience of the practice nurse role
• Patient group directions and associated policy

Desirable

• Ability to identify priorities on health in the area
• Local and national policy / Wider health economy
• EMIS clinical system

Other

Essential

• Full UK driving licence business use
• Reliability & commitment to team working
• Highly motivated
• Flexible and responsive to change week/evening /weekend working
• Enthusiasm
• Team player
• Willingness to undertake further training
• Demonstrates the ability to value the opinion of others
• Ability to work within a pressurised environment maintaining a safe, high standard of quality care

Desirable

• Ability to work across boundaries
• Ability to undertake stock control

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Tower Family Healthcare

Address

Multi Site

Bury

Lancashire

BL8 4AD

United Kingdom

Employer's website

https://towerfamilyhealthcare.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

JOB PURPOSE

The post holder is responsible for the delivery of practice nursing services care to the practice population. Supported by the Lead Prescribing Nurse and General Practitioners within the practice, they will deliver care within the boundaries of their scope of practice, focusing upon supporting patients to be healthy, monitoring and management of long-term conditions, health prevention, wound care and screening activities that may include cervical screening, baby immunisations and travel health. They will work collaboratively with the general practice team to meet the needs of patients, supporting the delivery of policy and procedures.

KEY RESPONSIBILITIES

Clinical Practice:

Assess, plan, develop, implement, and evaluate programmes to promote health and well-being, and prevent adverse effects on health and well-being.

Implement and evaluate individual treatment plans for patients with a known long-term condition.

Identify, and manage as appropriate, treatment plans for patients at risk of developing a long-term condition.

Assist in the development of programmes to improve health and well-being and meet the specific needs of communities, groups and individuals.

Prioritise health problems and intervene appropriately to assist the patient in complex, urgent or emergency situations, including initiation of effective emergency care.

Support patients to adopt health promotion strategies that encourage patients to live healthily and apply principles of self-care.

Deliver opportunistic health promotion using opportunities such as new-patient medicals.

Provide information and advice on prescribed or over-the-counter medication in relation to long term conditions.

Support patients to adopt health promotion strategies that promote patients to live healthily and encourage principles of self-care.

Assess and care for patients presenting with leg ulcerations and general wound care, advising prescribing clinicians regarding wound care products based on clinical assessment and local formularies.

Support and advise women requesting information relating to Contraception and Sexual Health issues.

Support and manage health needs of women presenting for cervical cytology consultations.

Implement and participate in vaccination and immunisation programmes for both adults and children.

Promote and deliver evidence-based care for patients presenting with aural conditions.

To assist in the supervision and support NHS Health checks.

Communication:

Utilise and demonstrate sensitive communication styles, to ensure patients are fully informed and consent to treatment.

Communicate effectively with patients and carers, recognising the need for alternative methods of communication to overcome different levels of understanding, cultural background and preferred ways of communicating.

Utilise communication skills to support patients to adhere to prescribed treatment regimens.

Anticipate barriers to communication and take action to improve communication.

Estimate and maintain effective communication with individuals and groups within the practice environment external stakeholders.

Act as an advocate when representing the patients and colleagues viewpoints to others.

Delivery Quality Service:

Recognise and work within own competence and professional code of conduct as regulated by the Nursing and Midwifery Council (NMC 2008).

Produce accurate, contemporaneous and complete records of patient consultation, consistent with legislation, policies and procedures.

Prioritise, organise and manage own workload in a manner that maintains and promotes quality.

Deliver care according to National Institute for Clinical Excellence (NICE) guidelines, local guidelines and evidence-based care.

Assess effectiveness of care delivery through self and peer review, benchmarking and formal evaluation.

Participate in the maintenance of quality governance systems and processes across the organisation and its activities.

Utilise the audit cycle as a means of evaluating the quality of the work of self and the team, implementing improvements where required.

In partnership with other clinical teams, collaborate on improving the quality of health care, responding to local and national policies and initiatives as appropriate.

Evaluate the patients response to health care provision and the effectiveness of care.

Support and participate in shared learning across the practice and wider organisation.

Participate in the management, review, and identify learning from patient complaints, clinical incidents and near-miss events utilising a structured framework.

Participate in the performance monitoring review of the team, providing feedback as appropriate.

Understand and apply legal policy that supports the identification of vulnerable and abused children and adults, being aware of statutory child/vulnerable adult health procedure and local guidance.

Work within policies relating to domestic violence, vulnerable adults, substance abuse and addictive behaviour, and refer as appropriate.

Team Working:

Understand own role and scope in the organisation and identify how this may develop over time.

Work as an effective and responsible team member, supporting others and exploring the mechanisms to develop new ways of working.

Delegate clearly and appropriately, adopting the principles of safe practice and assessment of competence of those taking on delegated duties.

Ensure clear understanding and utilisation of referral mechanisms within the practice.

Accept delegation from other nurses, prioritise own workload and ensure effective time-management strategies are embedded in own practice.

Work effectively with others to clearly define values, direction and policies impacting upon care delivery. Participate in team activities that create opportunities to improve patient care.

Participate in and support local projects as agreed with the practice management team.

Management of Risk:

Manage and assess risk within the areas of responsibility, ensuring adequate measures are in place to protect staff and patients.

Monitor work areas and practices to ensure they are safe and free from hazards and conform to health, safety and security legislation, policies, procedures and guidelines.

Ensure safe storage, rotation and disposal of vaccines and drugs is undertaken. Where appropriate, oversee the monitoring, stock control and documentation of controlled drug usage according to legal requirements.

Undertake mandatory and statutory training and ensure that this is up to date.

Apply infection control measures within the practice according to practice, local and national guidelines.

Apply policies that reduce environmental health risks, are culturally sensitive and increase access to health care for all.

Participate in the local implementation strategies that are aligned to the values and culture of general practice.

Utilising Information:

Use technology as an aid to management in planning, implementation and monitoring, presenting and communicating information.

Review and process data using accurate Read codes about patients in order to ensure easy and accurate retrieval for monitoring and audit processes.

Manage information searches using the internet and local library databases, for example, the retrieval of relevant information for patients on their condition.

Understand own and others responsibility to the individual organisation regarding the Freedom of Information Act.

Learning and Development:

Act as mentor to students, assessing competence against set standards as requested and if appropriately qualified.

Disseminate learning and information gained to other team members in order to share good practice and inform others about current and future developments.

Assess own learning needs and undertake learning as appropriate.

Make effective use of learning opportunities within and outside the workplace, evaluating their effectiveness and feeding back relevant information.

Provide an educational role to patients, carers, families and colleagues in an environment that facilitates learning.

Equality and Diversity:

Identify patterns of discrimination, take action to overcome this, and promote diversity and quality of opportunity.

Enable others to promote equality and diversity in a non-discriminatory culture.

Support people who need assistance in exercising their rights.

Monitor and evaluate adherence to local chaperoning policies.

Act as a role model in good practice relating to equality and diversity.

Accept the rights of individuals to choose their care providers, participate in care and refuse care. Assist patients from marginalised groups to access quality care.

Professional:

It is essential that you are registered with the NMC.

Adhere to the Code of Professional Practice.

To be a member of a professional body.

Ensure regular attendance to clinical and nurse meetings.

Maintain record of professional development.

To attend yearly appraisals and ensure job description is up to date.

Person Specification

Qualifications

Essential

• - Registered first level nurse
• - Membership of a professional body
• - Evidence of CPD and training

Desirable

• - Evidence of continuous academic development

Experience

Essential

• - Experience working in primary care (minimum one year)
• - Experience of working to protocols
• - Experience of working with clinical pathways
• - Ability to work independently within boundaries

Knowledge and Skills

Essential

• - Awareness of QOF
• - Knowledge of needs of patients with long term conditions
• - Aware of accountability of own role and other roles
• - Knowledge of health promotion strategies
• - Knowledge of patient group directions and associated policy

Desirable

• - Competence in diabetes and respiratory management
• - Ability to identify determinants on health in the local area
• - Knowledge of public health issues in the local area
• - Evidence of recent training

Other requirements

Essential

• - Driving license holder with sole use of vehicle for business usage.

Personal Qualities

Essential

• - Flexibility
• - Enthusiasm
• - Team player
• - Good communication skills
• - Personable
• - Caring

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Rise Park Surgery

Address

Revelstoke Way

Nottingham

NG5 5EB

United Kingdom

Employer's website

https://www.riseparksurgery.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Candidates are encouraged to refer to the attached Job Description and Person Specification for further information.

If you are ready to make a significant impact on the future of healthcare in North Wales and possess the skills and experience required for this role, we invite you to apply.

Person Specification

Ability

Essential

• Ability to apply knowledge
• Ability to write relevant and legible clinical notes
• Safe and effective oral communication skills
• Willingness to involve patients in the management of their conditions
• Ability to handle difficult situations and conversations with patients and relatives with tact and sensitivity
• Basic IT skills

Desirable

• Advanced IT skills

Management

Essential

• Evidence of an understanding of NHS management practices and their application
• A willingness to attend and actively participate in the departmental management meetings

Desirable

• Management qualification/ training
• Departmental administration experience

Audit

Essential

• Evidence of participation in audits

Desirable

• Critical appraisal course / skills

Research

Essential

• Ability to access published evidence

Desirable

• Evidence of participation in research projects
• Research based publications

Teaching

Essential

• Evidence of a commitment to teaching trainees
• Evidence of teaching trainees

Desirable

• Evidence of teaching nursing and paramedical staff
• Teaching qualification / course

Qualifications

Essential

• Full GMC registration with a license to practice

Desirable

• GMC Specialist Registration in Dermatology
• Higher Degree or Diploma

Experience

Essential

• Broad Based general experience in dermatology and cutaneous surgery, skin cancer experience is a must

Desirable

• Additional specialist skills or experience

Additional Rquirements

Essential

• Aligns own values with those of the Health Board
• A team player who values individual contributions of a multi-disciplinary team
• An interest in working in a DGH setup in a general dermatology role
• Reliable, self-motivated and punctual
• Evidence of the ability to work in stressful situations and/ or under pressure
• Able to work flexibly to meet the needs of the service
• A willingness to work outside of the normal working hours at short notice during times of need

Desirable

• Ability to speak Welsh or willingness to learn

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Betsi Cadwaladr University Health Board

Address

Wrexham Maelor Hospital

Croesnewydd Road

Wrexham

LL13 7TD

United Kingdom

Employer's website

https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)

Job description

Job responsibilities

Candidates are encouraged to refer to the attached Job Description and Person Specification for further information.

If you are ready to make a significant impact on the future of healthcare in North Wales and possess the skills and experience required for this role, we invite you to apply.

Person Specification

Ability

Essential

• Ability to apply knowledge
• Ability to write relevant and legible clinical notes
• Safe and effective oral communication skills
• Willingness to involve patients in the management of their conditions
• Ability to handle difficult situations and conversations with patients and relatives with tact and sensitivity
• Basic IT skills

Desirable

• Advanced IT skills

Management

Essential

• Evidence of an understanding of NHS management practices and their application
• A willingness to attend and actively participate in the departmental management meetings

Desirable

• Management qualification/ training
• Departmental administration experience

Audit

Essential

• Evidence of participation in audits

Desirable

• Critical appraisal course / skills

Research

Essential

• Ability to access published evidence

Desirable

• Evidence of participation in research projects
• Research based publications

Teaching

Essential

• Evidence of a commitment to teaching trainees
• Evidence of teaching trainees

Desirable

• Evidence of teaching nursing and paramedical staff
• Teaching qualification / course

Qualifications

Essential

• Full GMC registration with a license to practice

Desirable

• GMC Specialist Registration in Dermatology
• Higher Degree or Diploma

Experience

Essential

• Broad Based general experience in dermatology and cutaneous surgery, skin cancer experience is a must

Desirable

• Additional specialist skills or experience

Additional Rquirements

Essential

• Aligns own values with those of the Health Board
• A team player who values individual contributions of a multi-disciplinary team
• An interest in working in a DGH setup in a general dermatology role
• Reliable, self-motivated and punctual
• Evidence of the ability to work in stressful situations and/ or under pressure
• Able to work flexibly to meet the needs of the service
• A willingness to work outside of the normal working hours at short notice during times of need

Desirable

• Ability to speak Welsh or willingness to learn

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Betsi Cadwaladr University Health Board

Address

Wrexham Maelor Hospital

Croesnewydd Road

Wrexham

LL13 7TD

United Kingdom

Employer's website

https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)

Job description

Job responsibilities

Key responsibilities include assessing and managing patients with undifferentiated conditions, identifying disease risks, developing care plans, providing health education and counselling, making autonomous clinical decisions, referring patients appropriately, and keeping accurate clinical records. The role also involves prescribing in line with practice and ICB guidelines, supporting audits, and undertaking other routine GP responsibilities. Additional duties may include assisting with private medical reports/examinations and participating in ward rounds for residential or nursing home patients when required.

Person Specification

Qualifications

Essential

• MBBS

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Shaftesbury Medical Centre

Address

FIRST CHOICE MEDICAL CENTRE

275A Kings Rd

Harrow

Middlesex

HA2 9LG

United Kingdom

Employer's website

https://www.shaftesburymedicalcentre.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

You will have a mixture of routine clinics, triage and on call duties. When on triage, you work as part of a triage team with at least one other GP and a dedicated receptionist based together at our main site in Netherfield. The on call GP for the day forms part of the triage team.

We have a passion for system and process improvement, so we look to reduce admin burden where we can for our Salaried GPs. We allocate clinical admin first thing in the morning so that you know what your work is for the day ahead.

We have frailty ACPs and an ACP who covers our care home patients. You may be involved as part of an MDT virtual ward round on a rota basis.

We offer the choice of either the BMA model contract which is paid at £9750 per session per year or our Trentside contract which is paid at £10750 per session per year.

Person Specification

Qualifications

Essential

• Qualified GP or GP trainee about to CCT

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Trentside Medical Group

Address

Trentside Medical Group

Knight Street

Netherfield

Nottingham

NG4 2FN

United Kingdom

Employer's website

https://www.trentsidemc.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Duties and responsibilities:

New patient health checks

ECG recording

Phlebotomy

Chaperoning duties

Long term condition reviews

Processing and management of laboratory samples requested by GPs/nurses

Sterilising, cleansing and maintenance of surgical equipment

Vaccine/cold chain storage, monitoring and recording

Surgical equipment and vaccine re-stocking and stock rotation

Clearing and re-stocking consulting rooms

Preparing and maintaining environments and equipment before, during and after patient care interventions, including assisting GPs during the performance of minor operations

Assisting in the assessment and surveillance of patients health and well-being

Undertaking specific clinical activities for named patients that have been delegated and taught specifically in relation to that individual

Helping to raise awareness of health and well-being and how it can be promoted

Assisting with the collection and collation of data on needs related to health and well-being

Person Specification

Qualifications

Essential

• NVQ Level 2 in Health and Social Care
• Qualification in Venepuncture

Desirable

• NVQ Level 3 in Health and Social Care

Experience

Essential

• Experience of working as a HCA

Desirable

• Experience of working within a GP practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Trentside Medical Group

Address

Trentside Medical Group

Knight Street

Netherfield

Nottingham

NG4 2FN

United Kingdom

Employer's website

https://www.trentsidemc.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Main Duties and Responsibilities

To provide administration support and reception services to the Enhanced Access Service.

To provide administration support and reception services for the additional clinical services or clinics provided by the PCN including call/recalls to patients

Supporting the Enhanced Access Service remote bookings within EMIS

Ensure appropriateness of appointments in compliance with the inclusion criteria

Advise PCN Practices of any inappropriate bookings for the Enhanced Access Service

Book/arrange referral appointments using the electronic referral system and email systems and action/follow-up on the e-RS worklists, enquiries and alerts

Be part of the Enhanced Access team communication channels and update any changes to schedule

Co-ordinate and note take at routine EA meetings and briefing sessions

Support the EA Team Coordinators with day-to-day activities, and deputise during times of annual leave, educational leave and other absences as required

Actively input into the development of new and existing services and resources

Communicate and complete stock take for Enhanced Access Service consumables

Manage data bases and spreadsheets and collation of information

Ensure reporting templates are kept updated with accuracy

Safety, Quality and Patient Experience

1 Involved with maintaining the highest levels of operational delivery and ensuring consistent quality of care for patients, as well as taking a key role in actively promoting the values of the organisation and supporting the organisation to achieve its aims.

2 Be able to demonstrate that systems and processes of risk management are in place to monitor, mitigate and address risk across the PCN Enhanced Access service and to capture and report on incidents at all levels and to monitor progress of actions.

3 Support the delivery of quality indicators/ schedules, reporting through assurance processes.

4 Support the undertaking of external reviews (e.g., CQC), ensuring the provision of information and appropriate actions to respond to issues and recommendations made.

5 Ensure appropriate policies, procedures and systems are in place for formal complaints and feedback.

6 Ensure appropriate patient experience feedback mechanisms and measures are in place to support optimum patient experience.

Person Specification

Qualities & Attributes

Essential

• Kindness - a commitment to improving patient care
• Flexibility
• Resourceful

Experience

Essential

• Experience with EMIS is preferred, with tasks and referrals experience
• Working co-operatively across organisational systems
• Experience of working with highly confidential, sensitive or contentious information
• Strong organisational and time management skills and evidence of working in a systematic manner
• Ability to work autonomously managing specific aspects of the service
• Skills for communication on complex information and administrative matters requiring developed interpersonal and oral or written communication skills
• Understanding confidentiality and data protection
• Experience of working in the NHS

Desirable

• Minimum of 2 years administration experience in any setting
• Experience of General Practice

Knowledge and Skills

Essential

• Excellent time management and organisational skills
• Excellent interpersonal skills
• Ability to work effectively as a team member and independently.
• Strong problem solving and analytical skills
• Excellent verbal and written communication skills.
• IT skills-proficiency in Microsoft word, Excel and outlook and in clinical systems such as EMIS or System One.
• Ability to multitask.

Desirable

• Knowledge of local health services and providers
• Competency and interest in digital solutions to health and be able to promote these

Qualifications

Essential

• Minimum GCSE or O levels in English and Mathematics
• Evidence of ongoing learning
• Demonstrable commitment to professional and personal development

Desirable

• ECDL qualification

Other

Essential

• Full driving licence and access to a car to drive between sites

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Nuneaton & Bedworth Primary Care Network

Address

Manor Court Surgery

5 Manor Court Avenue

Nuneaton

Warwickshire

CV11 5HX

United Kingdom

Employer's website

https://www.nuneatonandbedworthpcn.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Clinical responsibilities:

• In accordance with the contract, fulfil rota duties, on-call cover, a usual GPs roles including AM/PM surgery consultations, emergencies, telephone consultations and query doctor, telephone triage, home visits, sharing repeat prescriptions signing.
• Receives patients with undifferentiated and undiagnosed problems and makes assessment of their health care needs.
• Makes professional autonomous decisions in relation to presenting problems, whether self-referred or referred internally within the organisation.
• Develops with the patient a care plan for health.
• Provides counselling and health education.
• Fulfil role according to GMC Good practice
• Consultations deal with the patients presenting complaint, with a mind to health promotion, awareness of QOF, local DES/LIS and practice policies
• Prescribing safely and in line with BNF, local formulary and APC guidance
• Recording clear and contemporaneous notes
• Administrative duties include dealing with system notifications, tasks, queries, paperwork (reports/forms/insurance) and correspondence in a timely fashion
• Complies with relevant practice policy/guidelines, e.g. in relation to child protection, confidentiality issues etc. as detailed in the practice policy, procedures and plans.
• Attend and contribute to practice meetings

• Is committed to lifelong learning and audit and effectiveness issues to ensure evidence based/best practice.

Other responsibilities:

• Good clinical governance and awareness of practice policies including prescribing, confidentiality, data protection, health and safety
• Continued appraisal and revalidation
• Practice appraisal and job plan annually
• A PDP and professional development (RCGP First5)
• A role in clinical audit
• Training standards maintained safeguarding, health and safety and fire.

Person Specification

Qualifications

Essential

• Qualifications:MBBS/MBChB, MRCGP
• GMC registered:Obligatory
• Performers list:Obligatory

Desirable

• Clinical experience:Newly qualified GPs welcome

Personal Attributes

Essential

• Tolerant and non-judgemental
• Able to handle conflict and stress
• Sense of judgement
• Professional commitment
• Flexible and reliable
• Willingness to adapt to change
• Willingness to work as part of a team
• Commitment to the organisation and its objectives

Skills and Knowledge

Essential

• Evidence of team working
• Evidence of working independently
• Excellent Verbal and Written Communications
• Evidence of computer skills
• Evidence of continuing professional development
• Evidence of GP appraisal in last 12 months
• Knowledge of GMS Contract
• Full driving licence possession of a car
• Experience of General Practitioner work - Newly qualified GPs welcome

Desirable

• Knowledge of Systm One medical system

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Balsall Common and Meriden Group Practice

Address

Balsall Common Health Centre

1 Ashley Drive

Balsall Common

West Midlands

CV7 7RW

United Kingdom

Employer's website

https://www.balsallcommongrouppractice.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Person Specification

Skills

Essential

• - Has excellent communication and interpersonal skills.
• - Can remain calm and professional when working under pressure.
• - Is organised, reliable and able to manage competing priorities.
• - Has good attention to detail and takes pride in their work.
• - Is confident using computer systems and is willing to learn new systems and processes.
• - Treats patients, colleagues and healthcare professionals with courtesy, dignity and respect.
• - Is committed to providing a high standard of patient service.

Desirable

• - Is friendly, approachable and genuinely enjoys helping people.
• - Understands the importance of confidentiality and handling sensitive information appropriately.
• - Is able to work effectively both independently and as part of a team.
• - Has a flexible and positive approach to work.

Qualifications

Essential

• GCSE grade A to C in English and Maths
• IT literate

Desirable

• Knows SystmOne
• Familiar with Microsoft products

Experience

Essential

• Experience of patient/customer facing role

Desirable

• Experience of working in a GP surgery

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Corfton Road Surgery

Address

Corfton Road Surgery at West Ealing Pharmacy

Sinclair House, The Avenue

London

W13 8AG

United Kingdom

Employer's website

https://corftonroadsurgery.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Our IT Hub provides technical, administrative and operational support across the PCN. The IT Hub Administrator role combines hands-on technical support with a varied range of administrative and data-related responsibilities.

We are looking for someone who is IT literate, highly organised and an excellent communicator. You will need to be comfortable adapting to changing priorities, managing your own workload and solving problems as they arise.

The IT Hub supports practice staff Monday to Friday during practice opening hours and may occasionally assist patients with appropriate technical queries, such as NHS App support.Staff submit IT issues and requests through our service desk. You will help triage and resolve these requests, minimising disruption to staff and patient care. Where an issue cannot be resolved directly, you will liaise with the appropriate third-party support provider.

Responsibilities include:

• Supporting practice software, including EMIS, Docman, Anima, Accurx and Microsoft 365 applications
• Troubleshooting PCs, laptops, printers, webcams and other hardware
• Supporting telephony systems
• Supporting third-party clinical devices and software
• Assisting with remote access, including VPN and virtual desktop
• NHSmail and Smartcard support
• Managing software installation requests
• Website management
• Developing and managing EMIS resources, including protocols, templates, concepts and documents
• Supporting EMIS/SNOMED coding queries
• Building and running searches, reports and general analysis of patient or practice data
• Setting up accounts and providing IT induction for new starters
• Removing accounts and access for staff leavers

Each member of the IT Hub has a regular workload alongside responding to day-to-day requests. Administrative responsibilities include:

• Running and exporting data from health record systems
• Sending SMS and letter invitations and communications to patients
• Supporting searches and electronic mailouts for research projects
• Processing patient requests for online access to medical records through the NHS App
• Running data-quality searches
• Processing Accurx questionnaire responses
• Running EMIS reports
• Supporting vaccination invitation programmes

Person Specification

Qualifications

Essential

• A sound education to A-level standard or equivalent

Experience

Essential

• Experience communicating effectively with a range of people
• Experience working successfully as part of a team
• Be computer literate and confident using standard Microsoft Office applications, including Word and Excel
• Have excellent attention to detail and work accurately
• Have a planned and organised approach to your work
• Be able to prioritise your workload and meet deadlines
• Communicate IT updates and solutions clearly and concisely, including to colleagues who may be less confident using technology

Desirable

• Evidence of commitment to continuing professional development
• Administrative and/or technical support experience, ideally within primary care
• Experience working in a computer-based office environment
• Previous experience working within general practice
• Experience using the back-end functions of EMIS Web, including configuration, Population Reporting, protocols and documents

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Whiteladies Medical Group

Address

Whatley Road

Bristol

BS8 2PU

United Kingdom

Employer's website

https://www.whiteladiesmedical.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

Job Summary:

The Paramedic Practitioner (PP) will act autonomously within their professional scope of practice providing care for patients face to face, telephone consultations and home visits.

The post-holder will operate within their own sphere of competence and agreed acceptable limits of practice to provide expert professional clinical advice to patients, carers and colleagues, ensuring clinical safety and excellence.

The Paramedic Practitioner will need to prioritise and triage the needs of patients accordingly, making any necessary referrals for investigations in the appropriate manner.

The post-holder will use skills, knowledge and competencies as a qualified Paramedic Practitioner in order to be responsible and accountable for managing patient caseloads for treatments, referral, admission and discharging patients as appropriate.

Job responsibilities:

• The post holder will provide clinical care within a team consisting of clinical lead, general practitioners, practice nurses and Healthcare assistants.
• Patient contact will be via patient facing clinics, triage, on-call duties and home visits
• Duties include, but not limited to: Care home visiting service, home visits and "minor illness" management
• Work as part of a multi-disciplinary team to deliver safe and high quality care.
• Carries out clinical practice at an advanced level using expert clinical skills, critical judgements & knowledge to deliver appropriate and safe care.
• Delivery of care in line with NSF, NICE guidelines and evidence-based care
• Triage and treat patients, performing specialist assessment of their needs and make referrals as necessary to other members of the primary and secondary health care teams as appropriate.
• Co-ordinate the planning and delivery of care ensuring patients and carers/relatives are involved.
• Prescribing and reviewing medication that is appropriate to patient needs and in accordance with latest evidence-based practice, national and practice protocols and within the scope of qualified practice.
• Diagnose and manage acute and chronic conditions, including drug and non-drug based treatment methods into a management plan.
• Request diagnostic investigations and interpret within agreed protocols e.g. x-ray, blood tests, scans, etc.
• Assess, diagnose and treat patients in practice premises or their own home who require medical attention and/or refer to appropriate agency.
• Refers patients to other members of the multi-disciplinary practice teams, secondary care organisations and other organisations as necessary.
• Works as an autonomous practitioner, in accordance with the Health Professions Council. Ensure that personal and professional clinical standards are maintained.
• Enhance own performance through Continuous Professional Development, imparting own knowledge and behaviours to meet the needs of the service.
• To achieve and demonstrate agreed standards of personal and professional development in order to meet the needs of the service.
• To participate in the audit process, evaluation and implementing plans and practice change in order to meet patient need.
• Contribute positively to the effectiveness and efficiency of the team and work colleagues.

Person Specification

Experience

Essential

• Experience of working in primary care or similar setting
• Experience in triage
• Experience of dealing with patients with undifferentiated and undiagnosed conditions
• Experience in triaging and managing minor illness and injury
• Evidence of delivering a service which improves quality and outcomes for patients
• Recognises priorities when problem solving, identifies deviations from the normal pattern, is able to refer to seniors or GPs
• Work effectively independently and as a team player.

Desirable

• Electronic clinical recording systems i.e. EMIS, Experience working in a primary or community care setting
• Telephone triage
• Chronic Disease Management

Qualifications

Essential

• Qualified paramedic or specialist paramedic - FDSc or BSc qualified and registered with HPCP or Post registration certificate (Level 3) in first contact care
• Chronic disease management and mental health experience

Desirable

• Accredited training in chronic disease management
• Non-Medical Prescribing qualification to undertake the professional role of independent/supplementary non-medical prescribing

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Stone Cross Surgery

Address

Mimram Road

Stone Cross

Pevensey

East Sussex

BN24 5DZ

United Kingdom

Employer's website

https://stonecrosssurgery.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

* To undertake a variety of duties including face to face, telephone and online consultations and queries, visiting patients at home, dealing with queries, paperwork (Docman assigned, BT results) and correspondence by the end of the working day.

* Attending practice meetings/palliative care meetings/health visitor meetings

Person Specification

Qualifications

Essential

• * GMC registered, able to work in the UK
• * Docman and Emis proficient

Desirable

• * Be a team player. We are a small supportive surgery. Our clinical and admin staff work as one cohesive team to support our patient population.
• * Be flexible. To be willing to react supportively and spontaneously to surgery needs to ensure that the day-to-day running of the surgery and patient care are seamless.
• * Be able to cope with the stresses of General Practice. We are committed to high quality patient care in the limited amount of time we have at our disposal.

Experience

Essential

• Experience working in a Primary Care environment.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Grovehill Medical Centre

Address

Kilbride Court

Hemel Hempstead

Hertfordshire

HP2 6AD

United Kingdom

Employer's website

https://www.grovehillmedicalcentre.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job responsibilities

Assist in and perform routine tasks relating to patient care. Undertake and promote cervical cytology. Manage newly diagnosed patients with Asthma, COPD & Diabetes.

Undertake Chronic disease management and prevention Asthma, COPD, Diabetes, Hypertension, Hypothyroidism, LD.

Perform wound care using aseptic technique and general wound care.

Undertake opportunistic screening of BP checks, height, weight, BMI, urinalysis, glucose monitoring and smoking status.

Administer injections under an individual prescription or patient group direction

Offer comprehensive advice on travel health for patients prior to travel.

Competent in anaphylaxis and resuscitation techniques.

Child Health and Child Protection, including immunisations.

Promote health and well-being, using health promotion, health education, screening.

Refer and use social prescribing teams.

To undertake home visits when needed.

To clearly communicate the health status of the patient using appropriate terminology, technology and format.

INR monitoring if agreed by a shared care protocol.

Person Specification

Qualifications

Essential

• Experience of working as a Practice Nurse

Desirable

• Previously worked in a General Practice setting undertaking long terms conditions i.e. Diabetes, COPD, Asthma etc

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Thorpe Hesley Surgery

Address

Thorpe Hesley Surgery

Sough Hall Avenue

Thorpe Hesley

Rotherham

S61 2QP

United Kingdom

Employer's website

https://thorpehesleysurgery.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Duties Specific to Role

Ensure medication management systems are safe and effective, liaising with GPs and managers as required.

Ensure that proper processes are in place for medication review, and undertaking medication review.

Undertake structured medicine reviews

Implement and embed a robust repeat prescribing system

Review and implement safe prescribing systems for vulnerable patients, improving compliance

Review and implement safe prescribing systems for patients suffering from drug and alcohol dependencies

Encourage cost-effective prescribing within the practice

Review all safety alerts ensuring the required actions are taken

Reconcile medicines following patients discharge from hospital or clinic appointments, or any other contact with a third party provider,

Review medications for newly registered patients

Review clinical reporting in SystmOne relevant to medicines management, and ensure Practice is meeting its contractual requirements and CQC standards, and achieving KPIs (e.g. QOF)

Design and run clinical reports & audits to support best practice, and implement any identified changes required.

Implement medication management policies and processes of the Primary Care Network

Liaise with pharmacy team colleagues in the Primary Care Network, and support the implementation of best practice in the PCN.

Liaise with ICB pharmacy team colleagues.

Ensure (in liaison with the lead GP and practice manager) that all contractual requirements relating to medication are met.

Support and advise pharmacy team colleagues, including trainees and dispensary staff.

Act as line manager to pharmacy team colleagues, including trainees.

Support the professional development of pharmacy team colleagues, including trainees.

The multidisciplinary team will work together to

Improve hypertension detection rates by overseeing the introduction of digital tools/pods in practice waiting rooms that link patient data to the medical records. These digital tools/pods will record blood pressure, heart rate and BMI in the waiting rooms, at the convenience of registered patients. Protocols will be developed that will ensure clinical safety and governance and enable abnormal readings to be actioned appropriately; patients requiring intervention will be triaged and reviewed by the most appropriate clinician, whether this be a GP or a pharmacist.

Develop and utilise a risk-stratified approach to conducting the hypertension management reviews on the hypertension register at the practices. Population health data and evidence-based guidelines would inform the development of a red, amber, green (RAG) clinical risk-stratified approach to hypertension management.

Improve the annual attainment of blood pressure readings within the target range set by national guidelines.

Improve the annual attainment of patients receiving lipid therapy for primary prevention of cardiovascular disease.

Review the management of patients across with coronary heart disease and conduct medication reviews to ensure medical therapy and lifestyle interventions have been maximised according to need.

Identify those requiring additional support to attend their appointments and provide accessible appointments in person, via telephone or via appropriate digital platforms and utilise communication methods appropriate for the needs of the patient.

Non-medical prescribing/independent prescribing

As a qualified non-medical prescriber (NMP)/independent prescriber (IP), prescribing will be undertaken within the scope of practice of the prescriber and in accordance with their professional code of conduct as set out by their own regulatory bodies and organisational NMP policy.

Working conditions

Frequent, prolonged VDU use

Time-pressured environment

High levels of accuracy and attention to detail essential at all times

Exposure to distressing situations and written material

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Job Description for all G DOC workers

The job description for all G DOC workers also forms part of your job description.

Person Specification

Personal Qualities

Essential

• Clear, polite telephone manner
• Polite and confident
• Flexible and cooperative
• Motivated
• High levels of integrity and loyalty
• Sensitive and empathetic in distressing situations
• Ability to work under pressure

Other

Essential

• Disclosure Barring Service (DBS) enhanced check satisfactory
• Evidence of continuing professional development

Qualifications

Essential

• Undergraduate degree in pharmacy, MPharm or equivalent
• Current registration with General Pharmaceutical Council
• Completed or prepared to undertake Primary Care Pharmacy Education Pathway, PCPEP

Desirable

• Independent prescriber or working towards it

Skills

Essential

• Excellent communication skills (written and oral)
• Understanding of the wider determinants of health, including social, economic and environmental factors and their impact on communities
• Able to plan, manage, monitor and review general medicine optimisation issues in core areas for long term conditions
• Willing to become competent in use of SystmOne if not already
• Ability to follow policy and procedure
• Able to identify and resolve risk management issues according to policy or protocol
• Effective time management
• Ability to work as a team member and autonomously
• Good interpersonal skills

Desirable

• Competent in the use of Office and Outlook
• Strong IT skills
• Competent in use of SystmOne

Experience

Desirable

• Minimum of 2 years experience as a pharmacist, demonstrated within a practice portfolio
• Experience of managing a team, including direct reports
• Experience of General Practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

G DOC Ltd

Address

Dean Medical Practice - Coleford

Coleford Health Centre

Railway Drive

Coleford

Gloucestershire

GL16 8RH

United Kingdom

Employer's website

https://ghac.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Reception Front Desk & General Duties

• A large proportion of your time will be taken assisting patients via the telephone or face to face in an efficient and caring manner
• To ensure that the telephone service is operating correctly.
• To be the first point of contact for patients, receiving and directing patients and other visitors appropriately.
• To present a calm and friendly image to patients.
• To advise patients of relevant charges to private (non-National Health Service) services, accept payment and issue receipts for same.
• To make and receive telephone calls as required in a polite and timely manner, and record messages accurately and comprehensively.
• To deal with enquiries from patients efficiently and courteously and with respect, ensuring that the correct details are recorded and either answered or forwarded promptly to relevant personnel.
• To make appointments and operate the appointments systems as directed by the GP partners
• Using your judgement and communication skills, to ensure that patients in urgent need are flagged to the Lead GP in a logical and non-disruptive manner or directed to more urgent care where appropriate.
• To receive requests for repeat prescriptions and ensure that requests are acted upon in accordance with Practice policies and procedures.
• Enter accurate information on to the computer systems as required.
• To leave Reception with no unresolved problems for the next shift wherever possible, or ensure unresolved problems are properly handed over to incoming staff
• To undertake a variety of tasks at the request of Doctors, for example telephoning the laboratory for test results and recording accurately in the patients notes, contacting the patient to request they come in for blood tests or a consultation.
• To ensure locum staff can access the computer systems, have everything they require for their session and know where to find other things they may need e.g. emergency drugs and resuscitation equipment.

Patient Registrations

• To comply with the Practices Registration procedures
• To explain practice arrangements and formal requirements to new patients and those seeking temporary registration.
• To check and ensure that the patient lives within the practice area before accepting a new registration.
• To process patients change of address (both on computer and paper records) checking that the new address is within the practice area.
• To inform the relevant team about patients who have moved out of area so they can begin deduction proceedings and advise appropriate organisations that a patient is deceased.

Premises and Security

• To open the premises punctually in the morning and to make all necessary preparations to receive patients.
• When last on duty in the evening, to ensure that the building is totally secure and if appropriate that internal lights are switched off and the alarm is activated.
• To ensure that computer prescription paper and prescription pads are securely locked away, and to provide them to GPs when requested.
• To ensure all computer screens are turned off at the end of each working day in the PSA office/hub.

Health & Safety

• To ensure that the Reception and public waiting areas are clean, neat and safe from hazards to the public at all times, tidying toys and magazines as necessary.
• To report any incident happening to a member of staff or the public to the Health & Safety Lead Officer or Practice Manager, and to prepare a written report and ensure the person involved is seen by a doctor if necessary.

Administration

• To ensure the maintenance of accurate records in line with practice policy
• To participate in compiling relevant statistics to meet the requirements of the practice as requested
• To ensure the appropriate disposal of confidential waste
• To extract, check, file and tidy medical records as required.
• To receive incoming post, sort and ensure onward delivery. To prepare outgoing post and record as required.
• To update patient records kept on computer.
• To contribute towards the achievement of the Practices targets as required.
• To use office equipment e.g. fax, photocopier as requested.
• To ensure that all equipment is in safe working order, and that any malfunctions are reported appropriately

Education

• To support students undertaking work placement at the practice, and new staff as required.

Communication & Liaison

• To participate as a member of the Patient Services Team to provide optimum patient care.
• To work in a collaborative and co-operative manner with other members of the Practice Team.
• To participate in team meetings and participate in Practice and external meetings as required.
• To provide patients with clear and concise information appropriate to their needs.
• To participate in investigating complaints made by patients relating to the Patient Services Team.
• To liaise with the Doctors and regarding their appointment schedules.
• To display posters, leaflets and patient information as appropriate, and update notice boards periodically.
• To relay messages to appropriate staff including attached staff e.g. District Nurses, Community Nurses, Midwives.

Professional Development

• To have a thorough knowledge of all Practice Procedures.
• To be responsible for the evaluation of your own work.
• To participate in Performance Reviews and in developing his/her own objectives.
• To continue professional development through a variety of strategies including attending study days, lectures, seminars, courses and clinical placements.
• To undertake further prescribed training as required.

General

• To ensure that the rights, confidentiality and privacy of the patient are observed at all times.
• To be conversant and comply with the Health & Safety Policy and procedures including fire precautions and procedures for evacuation.
• To promote equal opportunities for staff and patients in accordance with Practice Policies.
• To provide cover for colleagues who are absent due to annual leave or sickness as required.
• This job description is not inflexible. The duties of the post holder may be reviewed and amended from time to time.
• To carry out any other duties that are within your area of competence and considered relevant to the post.

Person Specification

Qualifications

Essential

• 4 GCSE (or equivalent) Maths & English

Desirable

• Customer service qualification
• More information is available in the Job Description and Person Specification document attached to this post.

Knowledge and Skills

Essential

• Good vocabulary, accurate spelling, clear handwriting
• Accurate with attention to detail
• Ability to understand and comply with the need for strict confidentiality
• Able to operate in windows applications
• Good interpersonal skills with people face to face and over the telephone

Desirable

• Knowledge of medical terminology
• More information is available in the Job Description and Person Specification document attached to this post.

Experience

Essential

• Experience working in a front-line position

Desirable

• Experience of working in a multi-disciplinary team environment, possibly in a medical setting, public service or customer care setting
• Experience of EMIS Web (our clinical database system)
• Direct experience of working with a PC workstation
• Previous experience working in GP surgery, other medical setting, dental, public service
• More information is available in the Job Description and Person Specification document attached to this post.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Wellington Medical Centre

Address

Mantle Street

Wellington

Somerset

TA21 8BD

United Kingdom

Employer's website

https://tauntondeanewestpcn.gpweb.org.uk/wellington-medical-centre (Opens in a new tab)