Job description

Job responsibilities

In accordance with the practice timetable, as agreed, the post-holder will make themselves available to undertake a variety of duties, including surgery consultations, telephone consultations and queries, visiting patients at home, checking and signing repeat prescriptions and dealing with queries, paperwork and correspondence in a timely fashion

Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation

Assessing the health care needs of patients with undifferentiated and undiagnosed problems

Screening patients for disease risk factors and early signs of illness

Developing care plans for health in consultation with patients and in line with current practice disease management protocols

Providing counselling and health education

Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate

Recording clear and contemporaneous consultation notes to agreed standards

Collecting data for audit purposes

Compiling and issuing computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible)

Prescribing in accordance with the practice prescribing formulary (or generically) whenever this is clinically appropriate

In general, the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care.

Person Specification

Qualifications

Essential

• Qualified GP with full registration
• Vocational Training Certificate or Equivalent
• Member of recognised defence union
• Currently on performers list
• Member of the Royal College of General Practitioners

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Wolverhampton Road Surgery

Address

Wolverhampton Road Surgery

Wolverhampton Road

Stafford

ST17 4BS

United Kingdom

Employer's website

https://www.wolverhamptonroadsurgery.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

• Primarily this role involves dealing with patient enquiries over the telephone and face-to-face. Booking appointments for all clinics and ensuring the smooth day-to-day running of all clinics.
• Managing the day-to-day running of the busy services by ensuring that all referrals are actioned and booked into available clinics.
• Liaising with a variety of clinicians and solving any issues they face to ensure the best possible patient experience throughout the day.
• Managing the appointment screen and filling any empty/cancellation slots wherever possible.
• Preparing the clinic rooms each morning for clinicians, ensuring they have the necessary paperwork to carry out their clinic on the day.
• To send reports to external practices following clinics to ensure the patients registered GP is informed of the appointment outcome in a timely manner.
• To assist patients with tubing and maintenance of hearing aids where possible.
• Making sure the theatre and clinic rooms are clean and tidy following the departure of the clinician.
• Retrieving information from the E-Referral booking system, booking appointments for a number of clinics and downloading referral letters.
• Taking delivery of various items of stock and storing in the fridges or appropriate secure environment.
• Managing any patient related tasks forwarded to the clinical services reception team by clinicians.
• Working with various clinical IT databases.
• Monitoring the clinical services team email inbox to ensure that any incoming referrals to in-house clinics are actioned promptly.
• Acting on ad-hoc tasks and helping with projects set by the Clinical Services Manager / Deputy Clinical Services Manager to meet the needs of the ever-changing NHS initiatives.
• Pulling and filing notes for patients seen within our cataract service over the weekend.
• Moving equipment to facilitate clinics.
• Collecting the post each morning and afternoon.
• Be familiar with Whitstable Medical Practice protocols and take part in their regular updating.
• Other duties as per doctors instructions as dictated by changes in the nature of the Whitstable Medical Practice.

Person Specification

Qualifications

Essential

• Good general education including minimum Grade C GCSE or equivalent in English Language and Maths or equivalent qualification.

Desirable

• Administration qualification

Experience

Essential

• Previous experience of working in a primary care setting or NHS.
• Previous experience of reception and administration work.
• Experience of working in a customer service environment.
• Experience of working as part of a team.

Desirable

• Knowledge of EMIS or other clinical systems.

Skills and Abilities

Essential

• Accurate, thorough attention to detail.
• Ability to communicate effectively with people at all levels by telephone, email and face to face.
• Excellent organisation skills with the ability to work to tight deadlines.
• Proven IT skills including the use of Microsoft office, and other software packages.
• Ability to keep calm under pressure.
• Tact, diplomacy and sensitivity.
• Ability to deal with sensitive issues and maintain strict confidentiality.
• Ability to problem solve and use initiative.
• Reliability and flexibility.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Whitstable Medical Practice

Address

Estuary View Medical Centre

Boorman Way

Whitstable

Kent

CT5 3SE

United Kingdom

Employer's website

https://www.whitstablemedicalpractice.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Educational Lead GP

Clinical sessions

The Educational Lead GP role is a hybrid of Lead GP clinical sessions with protected time to oversee the management and development of the Training Hub.

Lead GPs take a key role in being a visible lead to the clinical team to enable the provision of high quality and patient-centred clinical care within the surgeries. The appointment template varies at the different surgeries, but all GPs are expected to provide care for urgent and routine consultations through a mix of face to face consultations, telephone consultations, visits and sharing in the work of the duty team. Clinical sessions should take place at the surgery unless there are exceptional circumstances. Lead GPs will be responsible for a fair share distribution of admin (be this related to their list or where it is distributed equally amongst those present) and will carry a patient list size pro rata for the number of sessions they are working.

Clinical leadership/quality improvement session

Lead GPs provide senior clinical leadership to their practice team in addition to the provision of clinical sessions. We recognise that developing expertise in clinical and non-clinical areas brings benefit to patients, the practices and NCPC as well as providing job satisfaction.

The Educational Lead GP will play a central role in delivering high-quality patient care whilst helping to train and inspire the next generation of General Practitioners as part of their leadership speciality.

We will work with you to identify realistic goals for the Training Hub, identify the resources needed and provide the support required to implement them.

Whatever the area our Lead GPs lead in, the emphasis will be on improving patient care and contributing to the development of efficient and effective teams, including our established clinical and student teams.

Who are we looking for?

We are looking for someone who shares our vision to provide excellent standards of clinical care and leadership in a way which is compassionate, empowering and effective. You will be passionate about bringing out the best in your team and enabling team members to flourish. Delivering high quality holistic patient care will be your priority. You will be excited by the prospect of contributing to the development of the future GP workforce.

Duties and Responsibilities

Clinical Responsibilities

In accordance with the agreed job plan, the Educational Lead GP will make him/her-self available to undertake a variety of duties including:

Surgery consultations, telephone consultations, telephone triage, visiting patients

Participate in the duty doctor rota

Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation

Screening patients for disease risk factors and early signs of illness

Cover all the clinical management of the patients in surgery as appropriate including initiating investigations, reviewing results, making referrals to secondary care or to other providers as appropriate

Developing care and treatment plans in consultation with patients and in line with current Practice disease management protocols as well wider guidance such as that from NICE

Ensuring appropriate follow up of patients

Recording clear and contemporaneous computerised consultation notes to agreed standards

Prescribing generically whenever appropriately and in accordance with the CCG and Practice prescribing formulary, NICE guidance and Good Prescribing Practice (as defined by British National Formulary guidance)

Manage clinical administration in a timely fashion. This will include dealing with tasks, laboratory results, dealing with medication queries, processing clinical documentation, paperwork and correspondence in a timely fashion.

Provide clinical supervision to GP Registrars/F2/Medical Students

Provide clinical supervision to other members of the clinical team eg ANPs/ACPs)/practice nurses. Comply with all the objectives of the QOF targets, CCG initiatives, nationally or locally commissioned enhanced services.

Completion of reports for solicitors, insurance companies and other third parties

Working with and supporting other members of the primary health care team in delivering high quality primary care

Take an active role in delivering clinical governance

Promote preventative health care and advice where appropriate

Training Hub Responsibilities

Support and oversee the operational and educational development of the GP Training

Support and supervise trainee doctors working within the practice environment

Manage time efficiently to provide support for all student clinical sessions

Contribute to a unique and evolving training model for the Training Hub

Work collaboratively with experienced clinicians to create an exceptional educational experience

Contribute to innovation in primary care education within West Cumbria

Other responsibilities within the Practice

Work in accordance with NCPC agreed clinical procedures and protocols.

Commitment and contribution to achievement of the highest possible quality standards in clinical care.

Role model commitment to life-long learning and audit to ensure evidence-based best practice.

Contribute to evaluation/audit and clinical standard setting within the organisation

Attend training and events organised by the practice or other agencies, where appropriate. This includes clinical and non-clinical training and events.

Lead practice clinical meetings

Provide information when reasonably requested to ensure that all personnel and other records are accurate

Participate in the GP revalidation and appraisal scheme. Maintain portfolio of continuing professional development activities, attending training as required

Health and Safety

You will be passionate about promoting and maintaining your own and others health, safety and security:

Assist in the promoting and maintaining of their own and others health, safety and security as defined in the NCPC Health and Safety Policy

Using personal security systems within the workplace according to Practice guidelines

Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks

Making effective use of training to update knowledge and skills

Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards

Reporting potential risks identified and significant events promptly

Confidentiality

As a GP you will have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. You may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential.

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately

Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Equality and Diversity

At NCPC, we support the equality, diversity and rights of patients, carers and colleagues:

Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues

Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional Development

As a GP you will maintain continued education through attendance at any courses and/or study days necessary to ensure that professional development requirements for appraisal and revalidation are met. This may include training needed for areas of Practice Development

Quality

We strive to maintain the highest standards of quality.

Alert other team members to issues of quality and risk

Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance

Assess own performance and take accountability for own actions, either directly or under supervision

Work effectively with individuals in other agencies to meet patients need

Effectively manage own time, workload and resources

Additional

Should have full GMC registration, be included in GP performers list and have a license to practice.

Person Specification

Qualifications

Essential

• Core Values:
• Strong commitment to the vision and values of NCPC
• Genuine interest in and commitment to the needs of the local community
• Commitment to the development of people and services, as required by NCPC
• Qualifications and Training:
• GMC registered with license to practice as a GP
• Evidence of CPD and revaluation
• Knowledge and Experience:
• Working within a multi disciplinary primary care team
• Experience of health promotion
• Experience of undertaking clinical audit and implementing change
• Awareness of current primary care initiatives
• Experience of training GPs and medical students
• Leadership experience
• Skills and Aptitudes:
• Excellent patient manner and interpersonal skills
• Excellent written and verbal communication skills
• Good computer skills and the ability to adapt to various GP clinical systems
• Highly effective communication/presentation skills able to engage and communicate effectively with a range of audiences including patients, service users, carers and staff
• Effective report writing skills
• Resilient, able to challenge as well as deal with challenge
• Effective leadership skills including engaging staff in change
• Ability to influence others
• Personal qualities:
• Passionate about contributing to the training and development of trainee GPs and medical students
• Genuine commitment to improve quality in healthcare provision
• Personal integrity and commitment
• Self-belief, self-awareness and the ability to self-manage
• Politically astute
• Flexible working attitude
• A willingness to travel between NCPC sites

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Fellview Healthcare - NCPC

Address

Beech House Surgery

St Bridgets Lane

Egremont

Cumbria

CA22 2BD

United Kingdom

Employer's website

https://www.fellviewhealthcare.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

As a Salaried GP you will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care. You will be responsible for face to face and telephone consultations with patients presenting with a wide range of minor illness, urgent and same day requests for treatment and chronic disease management. You will provide care for the presenting patient from initial history taking, clinical assessment, diagnosis, treatment and evaluation of care. You may also be required to complete home visits.

You will need to demonstrate safe, clinical decision-making and expert care, including assessment and diagnostic skills. You will need to prioritise and triage the needs of the patients accordingly making any necessary referrals for investigations in the appropriate manner.

*Please see link for full job description

Person Specification

Qualifications

Essential

• MRCGP preferred for those completing their GP training before August 2007

Knowledge and skills

Essential

• Knowledge of the NHS and understanding of clinical governance
• Able to work under pressure and within an ever-changing environment
• The ability to communicate effectively with patients and carers
• Good interpersonal skills and a willingness to work flexibly as part of a team
• Good organisational skills
• Confident and effective communication skills, both verbally and in writing
• Understand and have a commitment to the principles of equal opportunity and diversity
• Manage and prioritise multiple tasks
• Work confidently and accurately with data and information to present an accurate picture of analysis
• Use a methodical working approach and meet deadlines
• Be able to work under pressure and have clear systems/strategies in order to prioritise workload

Desirable

• Knowledge of EMIS

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Hastings & Rother Healthcare

Address

Hastings Old Town Surgery

Rock-a-nore Road

Hastings

East Sussex

TN34 3DW

United Kingdom

Employer's website

https://hastingsandrother.healthcare/ (Opens in a new tab)

Job description

Job responsibilities

Job Responsibilities:

Patient Support Receptionist duties are listed below. It is the responsibility of the duty holder to ensure that they know and understand the specific tasks related to the duties and seeking support as necessary.

Weekend Tasks

Morning Patient Support Receptionists Tasks

- open up reception area

- log on reception computers located on front desk

- unlock scripts box

- unlock patient access entrance

- empty letter box

Evening Patient Support Receptionists Tasks

- close down the reception area

- log off all computers that have been used in reception, ensuring that all users are logged out of clinical system

- lock scripts box

- ensure patient access entrance is locked and automatic mechanism is disabled

- undertake security checks of consulting rooms

In addition to the above, you will be required to undertake the following additional responsibilities on completion of relevant training.

Script queries. Dealing and resolving script issues raised during the weekends.

Fridge temperature Checking and recording fridge temperature. This is required to ensure the fridges within the centre are at the correct temperature, any problems to be reported to WIC Supervisor or Practice Manager.

Contacting and making appointments for patients on QoF and/or Seasonal Flu lists and ad hoc.

Checking rooms on Sunday.

Ad hoc duties.

Administration

- To have thorough knowledge of all Practice procedures

- To work in accordance with written protocols

Other Tasks

- Ensure building security have thorough knowledge of doors/windows/alarm

- Any other tasks allocated by supervisor.

Personal / Professional Development:

The post-holder will participate in any training programme implemented by the Practice as part of this employment, such as training to include:

- Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and or professional development

- Taking responsibility for own development, learning and performance and demonstrating skills activities to others who are undertaking similar work

Person Specification

Qualifications

Essential

• Excellent customer service skills
• Excellent verbal and written communication skills
• Good IT skills, understanding of Microsoft Office applications such as - word, excel etc.
• An understanding, acceptance and adherence to the need for strict patient confidentiality.
• Good time management
• Able to demonstrate compassion, empathy and understanding.

Desirable

• NVQ in Customer Service or Administration
• NHS experience, ideally as a Medical Receptionist in General Practice
• Familiar with SystmOne clinical system or experience of working with other electronic patient records.

Qualities

Essential

• Able to work as part of a multi-skilled team
• Able to remain calm under pressure
• Able to work in a constantly changing environment
• Able to work on own initiative and without direct supervision
• Polite, friendly and articulate manner

Desirable

• Ability to undertake training outside of normal working hours if necessary
• Interested in developing knowledge and skills and taking on additional learning

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Putnoe Medical Centre

Address

93 Queens Drive

Bedford

MK41 9JE

United Kingdom

Employer's website

https://www.putnoemedicalcentre.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Primary Responsibilities:

The following are the core responsibilities of the Salaried GP. There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

The delivery of highly effective medical care to the entitled population

The provision of services commensurate with the GMS contract

Generic prescribing adhering to local and national guidance

Effective management of long-term conditions

Processing of administration in a timely manner, including referrals, repeat prescription requests and other associated administrative tasks

On a rotational basis, undertake telephone triage and duty doctor roles

Maintain accurate clinical records in conjunction with good practice, policy and guidance

Work collaboratively, accepting an equal share of the practice workload

Adhere to best practice recommended through clinical guidelines and the audit process

Contribute to the successful implementation of continuous improvement and quality initiatives within the practice

Accept delegated responsibility for a specific area (or areas) or the QOF

Attend and contribute effectively to practice meetings as required

Contribute effective to the development and maintenance of the practice including clinical governance and training

Ensure compliance with the appraisal process

Prepare and complete the revalidation process

Commit to self-learning and instil an ethos of continuing professional development across the practice team

Support the training of medical students from all clinical disciplines

Support the partners in achieving the strategic aims of the practice, making recommendations to enhance income and reduce expenditure

Review and always adhere to practice protocols and policies

Encourage collaborative working, liaising with all staff regularly, always promoting a culture of continuous improvement.

Person Specification

Qualifications

Essential

• GMC registered with a license to practise; On the NHS England Performers List.

Experience

Essential

• Experience working in General Practice/Primary Care setting; Experience of working to achieve standards within the Quality and Outcome Framework (QoF) Working autonomously in an General Practitioner role.

Good interpersonal and communication skills

Essential

• Excellent communication, teamwork, and patient care skills; Enthusiastic, collaborative and keen to contribute to a positive team culture.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Millstream Medical Centre

Address

Avon Approach

Salisbury

SP1 3SL

United Kingdom

Employer's website

https://sarumhealthgroup.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

1. JOB SUMMARY

To provide specialist pharmaceutical support to the 4 Practices of Severnvale Primary Care Network (PCN).

To liaise with patients, clinical and non-clinical staff, practice, hospital and community pharmacists and patient's carers to improve the pharmaceutical care of patients.

To consult with patients.

To support the Clinical Pharmacist Management Team and fellow Clinical Pharmacists role to maximise support to all clinical and non-clinical practice staff to improve patient care in relation to all aspects of medicines and their impact.

To provide clinical leadership on medicines optimisation and quality improvement and be responsible for supporting the GPs in implementing effective medicines management within the practices, including undertaking searches and audits identifying areas for improvement, initiating and managing change, and monitoring budgets.

To support in the day to day management of the PCN Prescription Hub.

To help provide leadership to PCN pharmacy technician and Prescription Hub Prescription Clerk Care Co-ordinators.

2. MAJOR DUTIES AND RESPONSIBILITIES

To carry out medication reviews and structured medication reviews (SMRs) for patients both in the surgery, in care homes or for housebound patients - with single or multiple medical problems where medicines optimisation is required; reviewing the need for each medicine and providing recommendations for other clinicians on prescribing.

To consult with patients, by telephone and face to face according to competency. This may include patients with long term conditions, e.g. hypertension, CVD, diabetes as well as medication reviews.

To reconcile medicines following discharge from hospitals or intermediate care and working with patients and community pharmacists to ensure patients receive the medicines they need post-discharge.

To support in the management of the repeat prescribing process, helping to manage repeat prescription requests, resolving queries where possible and producing prescriptions for clinical review and signature. To ensure patients have appropriate monitoring tests in place when required.

To undertake clinical and medication audits in priority areas, such as QOF, IIF (within PCN DES), NICE guidance, CQC searches and other agreed target areas, feeding your findings back to the network teams and implementing actions as appropriate

Provide independent information to patients regarding medicines and prescribing changes, initiating further support from other healthcare professionals where appropriate

To participate in the review of policies relating to medicines management and prescribing

To support in identifying areas of clinical risk at network level and make recommendations to support the introduction of new working practices that will optimise the quality of prescribing and make more efficient use of network resources

To help support the Practice Clinical, Management and Administrative Teams to implement procedural and service changes relating to prescribing to ensure best practice is adopted in accordance with local guidelines, legislation, directives and safety updates e.g. NICE, MRA etc.

To support in the provision of education and training to primary healthcare teams on therapeutics and medicines optimisation

To participate in multidisciplinary clinical meetings within the network

To maintain own clinical and professional competence and be responsible for own continuous professional development

This job description is not intended to be a complete list of duties and responsibilities but is a guide for information to the role. The job description will be periodically reviewed in light of the developing work requirements. The postholder will be expected to contribute towards that revision.

3. SUPERVISION RECEIVED

The postholder will be line managed by the Lead Clinical Pharmacist with clinical supervision provided by a GP from the practice whose patients the post holder is dealing with and the Senior Clinical Pharmacist.

4. SUPERVISION EXERCISED

The post holder will provide clinical supervision to staff involved with the prescribing process where appropriate.

5. KEY WORKING RELATIONSHIPS

Develop and maintain key working relationships with:

PCN Clinical director

PCN Clinical Pharmacist Management Team

Other Clinical Pharmacists

Care Coordinator Prescription Clerk Team

Other PCN staff members, e.g. PCN Manager, Frailty lead

Practice GPs, Practice Nurses and Healthcare Assistants

Patients and Carers where appropriate

Practice Management, Reception and other Administrative staff

Secondary Care and interface Pharmacists

ICB Head of Medicines Management & Medicines Management Team

Community Nurses and other allied health professionals

Community Pharmacists and support staff

Person Specification

Skills & Knowledge

Essential

• Good clinical knowledge
• Excellent verbal and written communication skills
• Good interpersonal skills
• Self-motivated and able to work on own initiative with the ability to prioritise workload and exercise good time management skills
• Proven track record of team-working
• IT skills with established clinical system of EMISWeb

Desirable

• Good influencing and negotiating skills
• Good presentation skills
• Aware of current issues in medicines optimisation

Qualifications

Essential

• Pharmacy degree
• Registration with General Pharmaceutical Council (GPhC)
• Evidence of commitment to continuing professional development.
• Centre for Pharmacy Postgraduate Education (CPPE) primary care Pharmacy Education Pathway (completed or exempted)

Desirable

• Independent Prescribing Qualification (non-medical prescriber)

Other

Essential

• An understanding, acceptance and adherence to the need for strict confidentiality
• Able to work under pressure.
• Hard working, adaptable, reliable, honest, pleasant and approachable
• Able to work autonomously with minimal supervision
• Clean driving licence

Experience

Essential

• Minimum 2 years post-registration experience
• Previous primary care experience

Desirable

• Previous experience of using prescribing data
• Previous work in a multi-disciplinary team

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Severnvale PCN

Address

Eastland Road

Thornbury

Bristol

BS35 1DP

United Kingdom

Job description

Job responsibilities

Main Duties and Responsibilities

• Greet patients and visitors in a professional and welcoming manner

• Answer telephone calls promptly and efficiently, dealing with patient queries or directing them appropriately

• Book, amend, and cancel appointments using EMIS clinical system

• Register new patients and update patient details as needed

• Process repeat prescription requests and liaise with clinical staff when needed

• Maintain patient confidentiality at all times

• Scan, file, and manage incoming documents and patient correspondence

• Monitor and respond to practice emails and tasks

• Support clinicians and management with administrative tasks

• Maintain a clean and organised reception area

• Work collaboratively with the wider team to ensure excellent patient care

• Be flexible to cover shifts during staff absences, sickness, or annual leave where possible

• Excellent communication and interpersonal skills

• Confident in using computers and clinical systems (EMIS experience desirable)

• Ability to work well under pressure and manage multiple tasks

• High attention to detail and accuracy

• Friendly, professional, and calm manner

• Strong team player with a proactive attitude

• Commitment to maintaining confidentiality

Person Specification

Qualifications

Essential

• n/a

Desirable

• n/a

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Sutton Road Surgery

Address

122 Sutton Road

Erdington

Birmingham

West Midlands

B23 5TJ

United Kingdom

Employer's website

https://www.suttonroadsurgery.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

ARRS Salaried GP Fixed Term Contract

The post-holder will manage a patient caseload and deal with a wide range of health needs, ensuring the highest standards of care for all registered and temporary patients.

Main Purpose of Job:

To support the GP partners in the Practice to manage a busy, interesting clinical caseload. The appointee will also have the opportunity to take part in leading on key disease areas (monitoring trends in treatment, staff training and prescribing) and assist in developing appropriate healthcare services for a diverse suburban patient list; including Directed Enhanced Services commissioning, patient participation and health promotion.

Responsible to:

The Practice Partners.

Main tasks of job:

Clinical Responsibilities

1) In accordance with the Practice timetable, as agreed, the post-holder will make him/her-self available to undertake a variety of duties including surgery consultations, telephone consultations and queries, visiting patients at home, checking and signing repeat prescriptions and dealing with queries, paperwork, referrals and correspondence in a timely manner.

2) Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the Practice.

3) Assessing the health care needs of patients with undifferentiated and undiagnosed problems.

4) Screening patients for disease risk factors and early signs of illness.

5) In consultation with patients and in line with current Practice disease management protocols, developing care plans for health.

6) Providing counselling and health education.

7) Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate.

8) Recording clear and contemporaneous consultation notes to agreed standards.

9) Collecting data for audit purposes.

10) Compiling and issuing computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible).

11) Prescribing in accordance with the Practice prescribing formulary (or generically) whenever this is clinically appropriate.

12) Ensuring that all work carried out which carries a private fee is properly recouped and accounted for; e.g. Medical Reports, Insurance reports, Private letters to third Parties etc.

13) In general, the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care.

Other responsibilities within the practice:

1) Awareness of and compliance with all relevant Practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety.

2) A commitment to life-long learning and audit to ensure evidence-based best practice.

3) Contributing to evaluation/audit and clinical standard setting within the Practice.

4) Contributing to the development of computer-based patient records.

5) Contributing to the summarising of patient records and accurate Read-Coding of patient data.

6) Attending training and events organised by the Practice or other agencies, where appropriate.

7) Mentor additional roles within the practice.

Confidentiality:

Data protection is a top priority for the Practice. The Data Protection Act places obligations on us to ensure that data is processed lawfully and stored according to its strict provisions. You are required to uphold the Companys data protection policies when dealing with information about patients, carers, colleagues, other healthcare workers. Our work is of highly confidential nature and information gained must not be communicated to other persons except in the recognised course of duty. Unauthorised disclosure of confidential information will result in disciplinary action and may lead to your dismissal.

Information relating to customers, colleagues, other workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and special category data.

Health & Safety:

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy, to include:

1) Using personal security systems within the workplace according to Practice guidelines.

2) Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks.

3) Making effective use of training to update knowledge and skills.

4) Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards.

5) Reporting potential risks identified.

Equality and Diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

1) Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation.

2) Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.

3) Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional Development:

1) In addition to maintaining continued education through attendance at any courses and/or study days necessary to ensure that professional development requirements are met, the post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include:

2) Participation in a Practice based annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.

3) Maintaining skills and knowledge for CPD and accreditation via the annual GP appraisal process.

4) Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

Quality:

The post-holder will strive to maintain quality within the Practice, and will:

1) Alert other team members to issues of quality and risk.

2) Assess own performance and take accountability for own actions, either directly or under supervision.

3) Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.

4) Work effectively with individuals in other agencies to meet patients needs.

5) Effectively manage own time, workload and resources.

Communication:

The post-holder should recognise the importance of effective communication within the team and will strive to:

1) Communicate effectively with other team members.

2) Communicate effectively with patients and carers.

3) Recognise peoples needs for alternative methods of communication and respond accordingly.

Contribution to the planning and implementation of services:

The post-holder will:

1) Apply Practice policies, standards and guidance.

2) Discuss with other members of the team how the policies, standards and guidelines will affect their own work.

3) Participate in clinical audits when requested or where appropriate.

The above list serves to illustrate the scope and responsibilities of the post and is not intended to be an exhaustive list of duties. You will be expected to perform different tasks as necessitated by the development of this role as the practice develops, and the overall business objectives of the practice change.

Person Specification

Qualifications

Essential

• Qualified GP

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Oakwood Surgery

Address

Oakwood Surgery

856 Stratford Road

Birmingham

B11 4BW

United Kingdom

Employer's website

http://www.oakwoodsurgery.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

- Ensure an effective and efficient reception service is provided to patients and any other visitors to the practice.

- Deal with all general enquiries, explain procedures and make new and follow-up appointments.

- Use your own judgment and communication skills.

- Explain practice arrangements and formal requirements to new patients and those seeking temporary cover, and ensure procedures are completed.

- Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery.

- Enter requests for home visits into the clinical system, ensuring to carefully record all relevant details and referring to the rota doctor where necessary.

- Enter patient information on to the computer as required.

- Open and distribute incoming mail.

- Photocopy and shred documentation.

- Open up premises at the start of the day when first to arrive, de-activate alarm and make all necessary preparations to receive patients.

- When last to leave at the end of the day, ensure that the building is totally secured, internal lights are off and the alarm activated.

- Keep the reception area, noticeboards and leaflet dispensers tidy and free from obstructions and clutter.

- Assist with the induction of new reception staff.

- Support reception team members in managing busy periods and resolving patient queries effectively.

- Process new patient registrations and action patient deductions.

- Any other delegated duties considered appropriate to the post.

Person Specification

Knowledge and Experience

Essential

• Previous experience working in a GP practice or healthcare reception environment (essential). Ability to remain calm under pressure and manage competing demands. Proficient in IT systems relevant to GP practices. Excellent communication and interpersonal skills, with the ability to interact effectively and empathetically with patients. Highly organised, with strong time management and the ability to manage multiple tasks in a fast-paced environment. Demonstrated ability to work collaboratively within a team. A flexible and proactive attitude toward change and service improvement. A genuine passion for patient care.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Cricklade Surgery

Address

113 High Street

Cricklade

Swindon

SN6 6AE

United Kingdom

Employer's website

https://www.crickladesurgery.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Day to day practice nurse duties in a GP Surgery.

• Travel health advice and vaccinations
• Child immunisations and advice
• Family planning & womens health including cervical smears
• QOF: screening and helping patients to manage long term conditions
• Chronic disease management
• Obtaining blood samples
• Electrocardiograms (ECGs)
• Minor and complex wound management including leg ulcers

Person Specification

Qualifications

Essential

• Essential
• The ideal candidate will be registered with the NMC and ideally have experience working in a GP

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

The Heath Surgery

Address

London Road

Bracebridge Heath

Lincoln

Lincolnshire

LN4 2LA

United Kingdom

Employer's website

https://www.southparkandheathsurgery.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Being a first point of contact for our patients, whether it be face to face or by the telephone, to offer support and guidance on choosing the right service at the right time.

Dealing with administrative tasks behind the scenes, processing incoming documents from third parties, prescriptions, GP Requests and much more.

Being friendly and welcoming to all patients with the ability to remain calm and professional when dealing with difficult situations.

Using our online patient access system (Klinik) to monitor online patient requests, and triage patients accordingly.

Booking appointments for GP clinics and other practice clinicians as required ensuring correct information is provided.

Ensuring that accurate information and messages are passed to the Doctors and other surgery staff.

Dealing with all telephone queries/requests from patients and acting as a liaison with GPs and other practice clinicians.

To participate in in-house training, or other training as required.

To respect and maintain all aspects of confidentiality relating to Patients, Staff and Practice.

Any other duties which might reasonably be expected of the post.

Person Specification

Experience

Essential

• Previous experience working with people
• Driven to give the best possible patient experience

Desirable

• Experience of working in primary care

Qualifications

Essential

• Educated to GCSE level or equivalent
• GCSE Mathematics & English C or above

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Old School Surgery

Address

The Old School Surgery

Manor Road

Fishponds

Bristol

BS16 2JD

United Kingdom

Employer's website

https://www.oldschoolsurgery.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

Main duties of the job

• Open the premises.
• Receive and greet patients on arrival.
• Receive and direct incoming calls from Total Triage.
• EMIS clinical system, full training will be given.
• General enquiries, explain surgery procedures both at the reception desk and by telephone.
• Scan & file clinical correspondence onto patients medical records.
• Home Visit requests.
• Process repeat prescription requests. in
• Process messages and requests from many different sources, both internal and external.
• Liaise with other agencies, e.g. district nurses, social services, ambulance service on request.
• Check clinical fridges to ensure correct temperature is maintained.
• Open incoming mail.
• Ensure that the reception area is left tidy and ready for use by incoming colleagues, and that they are provided with information concerning any unresolved or urgent matters.
• Cover for reception colleagues on a rota basis, minimal.
• Secure the premises (late shift) - check windows before departure, tidy waiting room. Ensure that arrangements have been made for emergency telephone answering.
• Attend appropriate practice meetings and training courses/complete Blue Stream courses as appropriate.

Person Specification

Experience

Essential

• Experience working within a team

Desirable

• Experience of working in a GP practice desirable, but NOT essential.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Grenoside Surgery

Address

Grenoside Surgery

60 Greno Crescent

Grenoside

Sheffield

S35 8NX

United Kingdom

Employer's website

https://www.grenosidesurgery.com/ (Opens in a new tab)

Job description

Job responsibilities

Based: Mereside Medical Practices (multi-site, and as needed at our other practice locations)

Basis: Permanent up to Full-time 37 hours per week

Salary: £23,591 FTE pro rata

Eligibility: You must be eligible to work in the UK

About Us

Mereside Medical is a flourishing group of three East Cambridgeshire practices in Ely, Haddenham and Soham, together serving c.45,000 patients. As a group, weve grown rapidly and now employ more than 170 people across the three practices. We are people-centred in our approach to work and believe that every contact that a patient has with our staff is as valuable as the next in the patient journey. We believe in clinical excellence, and that general practice is the cornerstone of well-being in our community. We are innovative and forward-looking, and we embrace technology to enable more effective, efficient, and connected ways of working to deliver ever better outcomes for our patients.

Our goal is to deliver on the ambitions laid out in the NHS 10 year Health Plan for England in a way that is locally relevant, valued by patients, and satisfying for our staff. In addition to our core general practice work we run a large clinical research trials unit and we work closely with the ICB to develop innovative ways to improve local service provision. We are the lead practice for one of the two local PCNs and are represented in both.

We are proud to be the host organisation for the NIHR Greater Cambridge & Suffolk Commercial Research Delivery Centre (Primary Care), one of only 14 in England. This prestigious designation recognises our commitment to accelerating commercial clinical research delivery for health and economic benefit across our region.

The Role

Reporting to the Senior Clinical Manager, you will be supporting Document Management Processing. To be responsible for the medical coding of clinical correspondence onto our clinical system.

Your Responsibilities

Administration Management of risk

• Ensure security of data at all times
• Summarise and code relevant information from patients paper records into the practice clinical system
• Extraction of necessary data from clinical correspondence and input into electronic patient record
• Check QoF requirements and record and code necessary data
• Electronically file copies of hospital referrals and letters and any other relevant correspondence into patients notes
• Action tasks to Clinical Admin Team in a timely fashion
• Processing new Mother & Baby letters/Task Perinatal Team with new baby information
• Record and code domestic violence/safeguarding reports
• Code the new clinical records when they arrive in the practice
• SystmOne administration and tasks (Summary care records/GP2GP extracts/Welcome Home Letters/Death protocol)
• Administration of diabetic Eye screening Service/Breast Screening/Cervical Screening/Bowel Cancer Screening
• Administration of NHS Cervical Screening system for cervical cytology screening
• Allocation of GP admin tasks/pathology results/documents
• Processing Lloyd George notes for new patients to the practice and deducted patients.

Management of risk

• Manage and assess risk within the areas of responsibility, ensuring adequate measures are in place to protect staff and patients
• Monitor work areas and practices to ensure they are safe and free from hazards and conform to health, safety and security legislation, policies, procedures and guidelines
• Apply infection-control measures within the practice according to local and national guidelines
• Advocate for policies that reduce environmental health risks, are culturally sensitive and increase access to health care for all
• Interpret national strategies and policies into local implementation strategies that are aligned to the values and culture of general practice.

Managing information

• Use technology and appropriate software as an aid to management in planning, implementation and monitoring of care, presenting and communicating information
• Review and process data using accurate read codes in order to ensure easy and accurate information retrieval for monitoring and audit processes
• Manage information searches using the internet and local library databases
• Understand responsibility of self and others regarding the Freedom and Information Act.

Learning and development

• Undertake mentorship for more junior staff, assessing competence against set standards
• Disseminate learning and information gained to other team members in order to share good practice and inform others about current and future developments (e.g. courses and conferences)
• Assess own learning needs and undertake learning as appropriate.

Equality and diversity

• Identify patterns of discrimination and take action to overcome this and promote diversity and equality of opportunity
• Enable others to promote equality and diversity in a non-discriminatory culture
• Support people who need assistance in exercising their rights
• Monitor and evaluate adherence to local chaperoning policies
• Act as a role model in the observance of equality and diversity good practice
• Accept the rights of individuals to choose their care providers, participate in care and refuse care
• Assist patients from marginalised groups to access quality care
• Undertake any training required in order to meet the needs of the practice.

Confidentiality

• In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
• In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
• Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

You should have or be:

• Service-minded, driven to help others and make the patient experience as straightforward as possible
• Organised and methodical in your approach to ensuring that tasks and processes are completed on time
• Pro-active in spotting issues or gaps in information or process, and finding pragmatic solutions to problems
• Competent in, and keen to learn, the use of technology and software, including online tools, to facilitate more collaborative, effective working and deliver better patient experience.

It would be an advantage if you also:

• Previous experience in Primary Care

This is not meant to be an exhaustive list of duties. The need for flexibility is required and the post holder is expected to carry out any other related duties that are within the employee's skills and abilities whenever reasonably instructed.

If you are interested in this role please send a CV and covering letter to:

[email protected]

Closing date: 02 October 2026 Please note we reserve the right to close this vacancy early.

Person Specification

Additional Criteria

Essential

• Service-minded, driven to help others and make the patient experience as straightforward as possible
• Organised and methodical in your approach to ensuring that tasks and processes are completed on time
• Pro-active in spotting issues or gaps in information or process, and finding pragmatic solutions to problems
• Competent in, and keen to learn, the use of technology and software, including online tools, to facilitate more collaborative, effective working and deliver better patient experience.

Desirable

• Previous experience in Primary Care

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mereside Medical Group

Address

Brewhouse Lane

Soham

Ely

Cambridgeshire

CB7 5JD

United Kingdom

Employer's website

https://www.meresidemedical.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Main duties of the job

• Open the premises.
• Receive and greet patients on arrival.
• Receive and direct incoming calls from Total Triage.
• EMIS clinical system, full training will be given.
• General enquiries, explain surgery procedures both at the reception desk and by telephone.
• Scan & file clinical correspondence onto patients medical records.
• Home Visit requests.
• Process repeat prescription requests. in
• Process messages and requests from many different sources, both internal and external.
• Liaise with other agencies, e.g. district nurses, social services, ambulance service on request.
• Check clinical fridges to ensure correct temperature is maintained.
• Open incoming mail.
• Ensure that the reception area is left tidy and ready for use by incoming colleagues, and that they are provided with information concerning any unresolved or urgent matters.
• Cover for reception colleagues on a rota basis, minimal.
• Secure the premises (late shift) - check windows before departure, tidy waiting room. Ensure that arrangements have been made for emergency telephone answering.
• Attend appropriate practice meetings and training courses/complete Blue Stream courses as appropriate.

Person Specification

Experience

Essential

• Experience working within a team

Desirable

• Experience of working in a GP practice desirable, but NOT essential.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Grenoside Surgery

Address

Grenoside Surgery

60 Greno Crescent

Grenoside

Sheffield

S35 8NX

United Kingdom

Employer's website

https://www.grenosidesurgery.com/ (Opens in a new tab)

Job description

Job responsibilities

• Provide high quality consultations to patients in Hillingdon managing acute and chronic disease
• Work with the operations team and Service Clinical Lead to ensure the provision of high quality care
• Work with the Clinical Lead to ensure the clinical safety of the service by provide clinical updates/training/incident reviews when appropriate.
• Complete and provide the analysis of clinical audits as requested by the clinical lead or COD.
• Practise evidence-based medicine, in line with national and locally agreed guidelines
• Conduct patient consultations during the service clinical appointment hours
• Undertake telephone and face to face consultations as required,
• Prescribe in line with local and national guidelines
• Refer patients to secondary/urgent care and additional interventions as appropriate
• Manage long-term conditions and patients with complex problems
• Promote healthy living strategies and give health and wellbeing advice, generally encouraging patients to follow a healthy lifestyle
• Carry out patient testing and screening as required
• Make autonomous clinical decisions relating to patients health needs
• Use communication that is appropriate to the situation, including:
• Communicating sensitively with patients and carers when delivering bad news
• Establishing appropriate communication methods to suit patients and carers level of understanding, cultural/language needs, and preferred communication method
• Anticipating and overcoming barriers to communication, seeking support from other staff members where necessary
• Use appropriate communication skills and style to make patients aware of risk, to obtain consent where necessary, and to ensure patients comply with treatment
• Provide services to the practices patient population to the highest possible standard, in line with competencies and professional code of conduct
• Monitor and maintain the standard of care provided, taking appropriate action if standards are not met, through self- and peer-review, benchmarking and evaluation
• Undertake clinical governance and clinical audit activities to ensure the continual improvement of service delivery
• Participate in reviewing and responding to complaints, significant events, and other shared learning activities within a structured framework
• Support and mentor staff in training to ensure they deliver the highest standards of care
• Support the performance of team members and collaborate in improving the quality of healthcare and service provision, in line with local and national policy and strategy
• Work within the service legal framework for identifying vulnerable patients and applying policies relating to treatment of vulnerable patients
• Service-related duties
• Process medical reports, referrals and correspondence
• Record and collect data for audit purposes
• Make timely, clear, computer-based records of consultations and contact with patients
• Maintain administrative records relating to the practice contract, enhanced services and QOF
• Contribute to providing a supportive environment for other staff through informal catch-ups and contact
• Attend and contribute to in-house meetings, including clinical, educational/training-related and administrative meetings
• Attend meetings and events held by external agencies and stakeholders
• Contribute to teaching and training clinical staff as appropriate
• Personal and professional development
• Comply with the GMC Code of Conduct
• Prepare for and complete annual external appraisals
• Prepare for and complete revalidation process
• Act as a mentor and positive role model to students and junior members of staff, sharing information and good practice
• Prioritise own workload and collaborate effectively with others to prioritise team and practice workload
• Keep a portfolio and potentially develop a special interest
• Undertake training as required to ensure competencies for delivering all responsibilities, to meet personal, statutory and practice education and learning needs, including keeping records of learning, reflection, complaints and feedback
• Keep up to date with current evidence-based approaches to patient care and service delivery, in line with NICE and the National Service Framework
• Undertake and contribute to education activities, such as reviewing significant events, clinical audit, protected learning time, video analysis of consultations, etc
• Contribute to education and training of trainee clinical staff and students
• Work to deliver effective and safe care and liaise with GP practices, community services, and secondary care to ensure patients have a good and effective experience of services and care.
• Make recommendations and support the development of the service and to develop it in terms of quality, efficiency, patient experience, and scale; must including continual quality improvement processes.
• Ensure ongoing good governance and delivery of the service reporting incidents and being part of clinical audits
• To always act to support and protect the reputation, safety and sustainability of the Confederation.
• To be available to attend internal team meetings as needed
• To be adaptable and flexible to wherever possible cover ad hoc duties as they arise and are necessary to be completed.
• To work and apply oneself in the best interests of primary care provision in Hillingdon.
• To bring the skills, knowledge and experience they have personally attained and apply them within the clinical operations to the best of their ability and to the interests and duties listed above.
• To contribute to generally in terms of values, behaviours, and attitudes so that the leadership of the team demonstrates the values the Confederation seeks to represent and uphold

Person Specification

Experience

Essential

• Extensive experience in urgent care clinical services
• Extensive experience of virtual clinical consultations
• Ability to plan, co-ordinate and deliver programmes of work on time and to a high standard
• Excellent organisational skills with an attention to detail and an ability to finish tasks completely and to a high standard
• Ability to keep full, accurate and up to date records to a high standard
• Ability to assimilate information quickly and make clear and effective decisions under pressure
• Excellent communication skills, written, verbal and listening explaining, promoting, listening, learning, to / at all levels of the healthcare system
• Ability to motivate and engender trust and team identity
• In depth user knowledge of EMIS

Desirable

• Extensive experience of working in primary care in Hillingdon

Qualifications

Essential

• GMC Registration
• Qualified GP

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

The Confederation, Hillingdon CIC

Address

Pembroke Centre

90 Pembroke Road

Ruislip

HA4 8NX

United Kingdom

Employer's website

https://www.theconfederationhillingdon.org.uk (Opens in a new tab)

Job description

Job responsibilities

Job title:

Medical Receptionist/Administrator

Reports to:

Practice Manager

Hours:

Full time position available (hours on rota basis between 8am to 6.30pm as per contract of employment)

Job summary:

The purpose of the role is to:

Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person, online or on the telephone.

Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.

Undertake a variety of administrative duties to assist in the smooth running of the practice including the provision of secretarial and clerical support to clinical staff and other members of the practice team where needed.

Facilitate effective communication between patients, members of the primary health care team, secondary care and other associated healthcare agencies.

Duties and responsibilities:

The duties and responsibilities to be undertaken may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the senior GP or your Supervisor dependent on current and evolving practice workload and staffing levels:

Knowledge and use of EMIS web

Processing and issuing of prescriptions within standard timeframes as per practice policy

Maintaining and monitoring the practice appointment system

Processing personal and telephone requests for appointments, visits and telephone consultations and ensuring callers are directed to the appropriate healthcare professional

Processing and distributing income (and outgoing) mail using Workflow

Taking messages and passing on information

Admin duties including scanning, read coding, completing tasks and summarising patient medical records

Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures

Initiating contact with and responding to requests from patients, other team members and associated healthcare agencies and providers

Filing and retrieving of paperwork

Clearing and restocking consultation rooms as required

Monitoring of fridge temperatures

Providing clerical assistance to practice staff as required from time to time, including word/data processing, filing, and photocopying

Keeping patient areas tidy and free from obstructions and clutter

Being polite and helpful to patients and colleagues at all times ensuring that you provide good customer service and make a good impression

Confidentiality:

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.

In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.

Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & safety:

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, to include:

Using personal security systems within the workplace according to practice guidelines

Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks

Making effective use of training to update knowledge and skills

Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards

Reporting potential risks identified

Equality and diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues

Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/professional development:

The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development

Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

Quality:

The post-holder will strive to maintain quality within the practice, and will:

Alert other team members to issues of quality and risk

Assess own performance and take accountability for own actions, either directly or under supervision

Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance

Work effectively with individuals in other agencies to meet patients needs

Effectively manage own time, workload and resources.

Communication:

The post-holder should recognise the importance of effective communication within the team and will strive to:

Communicate effectively with other team members

Communicate effectively with patients and carers

Recognise peoples needs for alternative methods of communication and respond accordingly.

Person Specification

Experience

Essential

• Essential criteria Good customer service, the ability to work as part of a team, ability to maintain confidentiality whilst handling sensitive information and basis IT skills.

Desirable

• Desirable criteria Experience of working in a GP practice, reception experience in an NHS setting and knowledge of EMIS Web.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Gillmoss Medical Centre

Address

Gillmoss Medical Centre

48 Petherick Road

Liverpool

L11 0AG

United Kingdom

Employer's website

https://www.gillmossmedicalcentre.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

• In accordance with the services needs the post-holder will make him/her-self available to undertake a variety of duties including cervical smear tests, post-operative dressings, HRT reviews, Pill Checks, Immunisations, BP checks, asthma checks and diabetic reviews and spirometry if trained.
• Assessing the health needs of patients with chronic health needs and using your own judgment to assess whether further input is needed.
• Screening patients for disease risk factors and early signs of illness.
• Contributing to QOF requirements and recording data appropriately.
• Contributing to PCN requirements and recording data appropriately.
• In consultation with patients and in line with current practice disease management protocols, developing care plans for health related illnesses.
• Screening patients for health education.
• Admitting and discharging patients to and from the caseload and referring to other care providers as appropriate.
• Recording clear and contemporaneous consultation notes to agreed standards.
• Collecting data for audit purposes and contributing to the practice audit programme as required.
• Take responsibility for some aspects of the clinical work within the team, for example: coordinating aspects of governance, QOF, enhanced services, CPD and keeping clinical protocols up to date.
• In general, the post holder will be expected to undertake all the normal duties and responsibilities associated with a practice nurse working within primary care, as set by Royal College Nursing and the Nursing and Midwifery Council and councils applicable to the staff within the practice, Department of Health, Clinical Commissioning Groups and all other regulatory and standard setting organisations.

Person Specification

Qualifications

Essential

• Eligible to work in UK
• Able to carry out duties with or without premises adaptation
• NMC registration

Desirable

• Other postgraduate qualifications (Minor Surgery, Education, Family planning etc)

Experience

Essential

• Experience of working within the NHS, with general public & team working
• Well developed IT skills and an enthusiasm for new applications and software
• Good time management and highly organised
• Ability to use initiative, judgement, resourcefulness, common sense and local knowledge
• Interest in quality improvement work
• Able to obtain and analyse complex technical information
• Recognises priorities when problem solving and identifies deviations from the normal pattern and is able to refer to seniors when appropriate
• Able to work under pressure and to meet deadlines
• Experience working within primary care
• Certificates for Practice Nurse Training and cervical Smears Training with relevant registration numbers.
• Work effectively independently and as a team member
• Demonstrates accountability for delivering professional expertise and direct service provision
• Self-Motivation
• Adaptable
• Immunisation status - Hep B / MMR

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

The Confederation, Hillingdon CIC

Address

The Pembroke Centre

90 Pembroke Road

Ruislip

HA4 8NX

United Kingdom

Employer's website

https://www.theconfederationhillingdon.org.uk (Opens in a new tab)

Job description

Job responsibilities

As a First Contact Physiotherapist, the post holder will work as part of a multidisciplinary team across the practices of a Primary Care Network (PCN), with the PCNs GPs and other clinicians and staff, as well as staff and clinicians from community, acute, social and voluntary sectors. They will work directly with patients to assess and treat conditions, manage long-term conditions as well as promote self-care. They will be part of a significant team of PCN First Contact Physiotherapists working under the supervision and support of a First Contact Physiotherapist Manager. The post holder will:-

1. Provide clinical expertise, acting as first-contact physiotherapist and making decisions about the best course of action for patients' care (including in relation to undifferentiated conditions). This will involve seeing patients, without prior contact with their GP, in order to establish a rapid and accurate diagnosis and management plan.

2. Progress and request investigations to facilitate diagnosis and choice of treatment regime, understanding the information limitations derived from these and the relative sensitivity and specificity of particular tests diagnostic services such as x-rays and blood test, and interpret and act on results to aid diagnosis and the management plans of patients.

3. Deliver programmes of supported patient self-management, in ways that facilitate behavioural change, optimise individuals' physical activity, mobility, fulfilment of personal goals and independence, and that minimise the need for pharmacological interventions

Please copy paste this link in the browser to complete our online application form. We do not accept other forms of application.

https://theconfederationhillingdoncic.peoplehr.net/Pages/JobBoard/Opening.aspx?v=6f65a828-1ab8-4fdb-b8f3-03cf2b2179c6

Person Specification

Experience

Essential

• Minimum of 2 years post-- qualification experience.
• Experience as Senior Physiotherapist working in autonomous MSK role.
• Clinical experience of triage and care planning.
• Understanding of professional ethics/code of conduct and their application in practice
• Excellent physical examination skills and prioritisation of relevant screening.

Desirable

• Knowledge of other specialities common with pain (Rheumatology, Vascular, Endocrinology etc)
• Clinical experience of triage and care planning
• Experience of working in Primary care and first contact roles

Qualifications

Essential

• Right to Work in the UK
• BSc/Grad Dip in Physiotherapy
• CPD pertaining to Primary Care and MSK management

Desirable

• MSc or MSc modules for advanced practice
• Evidence of CPD and post registration portfolio
• CPD pertaining to Primary Care and MSK management
• Extended Scope competencies around bloods, imaging and prescribing

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

The Confederation, Hillingdon CIC

Address

The Pembroke Centre

90 Pembroke Road

Ruislip

Middlesex

HA4 8NX

United Kingdom

Employer's website

https://www.theconfederationhillingdon.org.uk (Opens in a new tab)

Job description

Job responsibilities

The post holder will provide clinical care within a team consisting of General Practitioners, Advanced Health Professionals and Practice Nurses. Patient contact will be via both telephone and face to face appointments with the addition of on-call duties and home visits on occasion.

The post holder should be able to see all patients that present including Children, Adults and those experiencing mental health challenges.

Carry out clinical nursing practice at an advanced level using expert clinical skills, critical judgements and knowledge to deliver appropriate and safe care.

Delivery of care in line with NSF, NICE guidelines and evidence based-based care.

Consult with and treat patients, performing specialist assessment of their needs and make referrals as necessary to other members of the Primary and Secondary care Health Care Team as appropriate.

Co-ordinate the planning and delivery of care ensuring patients and carers/relatives are involved.

Prescribing and reviewing medication that is appropriate to patient needs and in accordance with latest evidence-based practice, national and practice protocols and within scope of qualified practice.

Diagnose and manage acute and chronic conditions, including drug and non-drug based treatment methods into a management plan.

Request diagnostic investigations and interpret within agreed protocols e.g. X-ray, blood tests, scans etc.

Assess, diagnose and treat patients in practice premises or their own home who require medical attention and/or refer to appropriate agency.

Refer patients to other members of the multi-disciplinary practice team, secondary care organisations and other organisations as necessary.

Care Management

Communicate confidential and sensitive information to patients, relatives and carers in relation to their concern.

Provide highly specialised care advice beyond the scope of normal Nursing practice e.g. care treatment plans, making referrals as appropriate (including fast track referrals).

Contribute to local and national practice targets clinical remits e.g. QOF, prescribing incentive scheme, national benchmarking.

Monitor and meet care outcomes against standards and recommend or initiate changes as necessary.

Health Improvement

Management of health screening programmes to ensure other team members are aware of health priorities and screening objectives and programmes.

Innovation in practice to meet ongoing demands on the practices delivery of care.

Improve health outcomes for patients by introducing new developments and demonstrate them as reports and presentations where appropriate.

Support practitioners in reporting the practice population to promote health improvement and disease prevention.

Make referrals to appropriate agencies (statutory and voluntary) where necessary.

Provide assessment, screening service and health education advice:

These may include but are not restricted to;

Blood pressure checks

Urinalysis

Ear syringing

Dressings

Contraception/fitting contraceptive devices

Routine immunisations and vaccinations

Removal of sutures, clips

First registration checks, health surveillance, general health advice

Assisting with minor procedures in the treatment room

Administration and professional responsibilities

Produce accurate, contemporaneous and complete records of patient consultations, consistent with legislation, policies and procedures

Participate in the administrative and professional responsibilities of the practice team

Create accurate and legible notes of all consultations and treatments recorded on patients notes

Ensure clinical systems are kept up to date, recording and/or amending accurate details

Ensure appropriate items of service claims are made accurately, reporting any problems to the Practice Manager

Ensure accurate completion of all necessary documentation associated with patient health care and registration with the practice

Attend and participate in practice meetings as required

Restocking of clinical areas and consulting rooms

Training and personal development

Maintain up to date skills and knowledge, maintaining awareness of professional issues at an advanced level

Training needs will be monitored by yearly appraisal and will be in accordance with practice requirements. Personal development will be encouraged and supported by the practice

Assess effectiveness of care delivery through self-reflection and peer review, as well as benchmarking and formal evaluation

Contribute to the identification and effectiveness of staff and other professionals and assist in planning effective programmes of education

Participate in the education and training of students of all disciplines and the introduction of all members of the practice staff where appropriate

Act as a mentor for junior staff

Take responsibility for own development, learning and performance and demonstrate skills and activities to others who are undertaking similar work and ensure own educational commitment is at least sufficient to maintain revalidation requirements

Develop and maintain a personal development plan

Regularly participate in clinical supervision

Leadership personal and people development

Act as a clinical leader in the delivery of practice nursing services, ensuring that the needs of the patient are a priority

Support staff development in order to maximise potential

Actively promote the workplace as a learning environment, encouraging everyone to learn from each other and from external good practice

Critically evaluate and review innovations and developments that are relevant to the area of work

Take part in recruitment processes where appropriate

Maintain effective communication and active involvement in the planning and processes of practice-based commissioning initiatives

Promote the role of the Advanced Nurse Practitioner in General Practice

Develop and maintain practice policies and protocols for all nursing activities alongside the Practice Manager

Support in the management of infection control in the practice and ensure all staff are aware of current procedures

Ensure agreed practice audits are carried out

Ensure the Practice Manager is aware of any matters arising or problems/potential problems

Ensure all surgery-produced nursing leaflets are kept up to date

Quality Requirements:

The post-holder will strive to maintain quality within the practice and will:

Alert other team members to issues of quality and risk

Assess own performance and take accountability for own actions, either directly or under supervision

Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance

Work effectively with individuals in other agencies to meet patients needs

Effectively manage own time, workload and resources

Person Specification

Experience

Essential

• Working autonomously in and Advanced Nursing role
• Non-medical prescriber
• Able to see all patients including Children, Adults and patients experiencing mental health challenges
• Experience of using EMIS
• Experience of using Docman

Desirable

• Experience working within Primary Care or General Practice
• Experience of case management

Qualifications

Essential

• Registered first level Nurse MSc or equivalent
• Relevant Nursing/Health degree
• Independent prescribing qualification
• Long term conditions qualification

Desirable

• Mentor/teaching qualification

Personal, Analytical and Communication Skills

Essential

• Ability to analyse and interpret complex/often incomplete information, pre-empt and evaluate issues and recommend an appropriate course of action to address the issues
• Strong and inspirational leadership
• Ability to co-ordinate and prioritise workloads
• Able to multi-task as well as be self-disciplined and highly motivated
• Excellent time keeping skills
• Commitment to quality and best practice
• Flexible and adaptable
• Team player
• Excellent interpersonal and organisational skills
• Excellent communication skills, able to influence and persuade others articulating a balanced view and able to constructively question information
• Ability to negotiate effectively
• Build effective relationships with a range of stakeholders which are based on openness, honesty, trust and confidence

Desirable

• Independent thinking and good judgement, problem-solving and analytical
• Experience of clinical audits
• High degree of personal credibility, emotional intelligence, patients and flexibility
• Ability to cope with unpredictable situations
• Confident in facilitating and challenging others
• Demonstrate a flexible approach in order to ensure patient care is delivered
• Clear communication with excellent writing, report writing and presentation skills; capable of constructing and delivering clear ideas and concepts concisely and accurately for diverse audiences
• Evidence of inspiring and motivating teams with the ability to communicate passionately, effectively and across a diverse set of stakeholders

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Aylesford Medical Centre

Address

Admiral Moore Drive

Royal British Legion Village

Aylesford

Kent

ME20 7SE

United Kingdom

Employer's website

https://aylesfordmedicalcentre.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Summary

Specialty Doctor

For entry to the Specialty Doctor grade, applicants must have at least four years of post-registration training, of which at least two years must be in a speciality training programme in Emergency Medicine (forexample, ACCS) or must be able to demonstrate comparable skills and competencies.The job title of the post is Specialty Doctor in Emergency Medicine. The post is paid on the Specialty Doctor scale. Applicants wishing to work part-time would be considered. Job Plans are worked around a twenty four person rota. The job is 10 PA (typically 1.5 SPA 8.5 DCC)The post holder will be encouraged to advance their career in Emergency Medicine and will be supported inobtaining postgraduate qualifications. The department also has experience of supporting doctors in CESR(previously Article 14) applications, and again this would be encouraged for suitable experienced doctors.

Duties of the Post

The postholder is expected to work on the middle grade tier rota in the department and provide the relevantexpertise and experience necessary to ensure the efficient primary management of emergency cases. Thepostholder will be required to work with the other team members in the management of the departmentworkload. The postholder will also be expected to provide supervision to the junior members of the team.The postholder will be expected to undertake full clinical duties including the immediate care of critically illpatients attending the Emergency Department and also patients presenting with injuries both major andminor. The care will include initial resuscitation where appropriate, diagnosis, management and thetreatment, referral and discharge under the guidance of the Consultants. The referral could be to GPs to anappropriate specialist team for continued hospital care or to other services.

The postholder will be expected to follow the various guidelines and protocols issued in the department. Inthe case of major trauma cases, cardiac arrests and critically ill patients attending the department, thepostholder will be expected to act in a team leadership role, following appropriate life support guidelines.

Postholders would be expected to gain and maintain certification in ALS, ATLS etc and APLS or recognisedequivalents to these courses.In light of the changing work practices, the work programme may need to be varied in the future. This willbe done only after consultation with the incumbent of the post. As duty hours require the incumbent beingpresent in the department, no on-call or residential accommodation is offered with this post.In exceptional circumstances, additional duties outside normal rostered hours may be required to ensurethe continuation of essential patient care. So far as is consistent with the proper discharge of the aboveduties, the postholder may be required to deputise from time to time for absent colleagues.An educational mentor will be provided process to make sure that the professional and personaldevelopment of the postholder are maintained. The Consultants will act as educational mentor and willmeet with the postholder on a regular basis.There is the opportunity to undertake CESR training with the department and as such the post holder willget a dedicated mentor to take them through the CESR programme to ensure submission for successfulCESR application. The mentor will be an experienced CES assessor. Secondments will be provided in the8 following specialties: Paediatrics, Acute Medicine, Anaesthetics and Intensive Care Medicine. There will bean annual ARCP conducted in house to evaluate progress and set goals for the next twelve months.

Teaching, Audit & Research

The postholder will be expected to participate in teaching and training of junior doctors, medical students,nurses and paramedical staff as directed by the Clinical Lead. The postholder will also be expected toparticipate in the educational programme and attend relevant postgraduate courses in accordance with thelocal and national CME requirements.The postholder will also be expected to participate in the departmental audit programme. Clinical researchwill be encouraged.

Emergencies and Unforeseen Circumstances

The postholder accepts that they will also perform duties in occasional emergencies and unforeseencircumstances, without additional remuneration at the request of the Clinical Lead or the on-call Consultant.It has been agreed between the professions and the Department that while the postholder accepts that theywill perform such duties, it is stressed that additional commitments arising under this heading areexceptional and the postholder should not be required to undertake work of this kind for prolonged period oron a regular basis.It is the responsibility of the Clinical Lead to determine whether a particular situation can be described asan emergency.

Study and Training

Postgraduate study is encouraged. In-service training is available and clinical meetings are held in theDepartment. There is an excellent postgraduate medical centre at Royal Blackburn Hospital whichprovides excellent library facilities and an active teaching programme, including guest speakers, clinicalconferences and departmental tutorials. Study leave is awarded at the discretion of the Clinical Lead.

The Department

The Emergency Department is located at the Royal Blackburn Teaching Hospital a newly built PFI hospitalwith fully integrated Paediatric and adult areas with Resus, PACS system, and fully supported by CCU andITU Assessments Units, X-ray, CT and MRI facilities. There is a hospital trauma team and cardiac arrest ismanaged in house.In additional to the main Emergency Department which takes primarily ambulance cases, there are 2Urgent Treatment Centres catering to minor injuries and illnesses assessing both walk-in and appointedpatients. One is situated in Burnley General Hospital and other co-located within the Emergency Department at Royal Blackburn Teaching Hospital.The Emergency Department has an 8 bedded resuscitation area (with 1 bed designated for paediatricpatients) with 42 major cubicles. The two Urgent Treatment Centres have examination cubicles, staff base,separate adult and children waiting areas, reception and all facilities to see minor injury and illness. Thedepartment receives excellent support from the Intensive Care Unit, Medical Assessment Unit and SurgicalAssessment Unit, Paediatrics, Orthopaedics, ENT and Maxillofacial Surgery. Serious burns andneurosurgical patients are transferred to the regional centre at Preston or Manchester.The Departments have annual attendances of approximately 170,000 across the three sites.The Acute Medical Unit has been established both for medical patients referred from the EmergencyDepartment and Urgent Treatment Centre and for direct GP referrals. Patients who are referred by theirGP to other specialties are ordinarily directed straight to the appropriate ward or assessment area. Thereare ambulatory medical and surgical day emergency care units.There are currently 18 Consultants and two Specialists who work on the Consultant Rota in post in the unit.1. Mrs Georgina Robertson, Clinical Director2. Dr Neil Prater3. Dr Charles Thomson, Deputy Medical Director for Clinical Effectiveness4. Dr Shanthi Siva5. Dr Anna Kirby-Bailey6. Dr Fahad Shaik7. Dr Mohamed Sohail8. Dr Ali Gillani (Specialist)9. Dr Rajendran Garlapati10. Dr Rafeeq Sulaiman11. Dr Mehdi Teeli, Deputy Clinical Director12. Dr Ahmad Alabood13. Dr Helen Turner14. Dr Jawad Saleemi15. Dr Aamir Soohail16. Dr Sukhbir Bhullar17. Dr Badal Sarin (Specialist)18. Dr Maad Jasim19. Dr Claudia Spalding (Paediatric Consultant)Burnley UTC is lead by two Consultant General Practitioners, Dr Zulfikar Aslam and Dr Raju Uppalapati.

Other Clinicians include 4 higher specialist trainees, 28 speciality doctors, 57 junior doctors made up of ACCS & GP trainees, junior clinical fellow and foundation year 1 and 2 doctors. We also have AdvancedCare Practitioners, Emergency Nurse Practitioners, Physicians Associates and First ContactPhysiotherapists. We train staff of all grades and have medical students of various years from UCLAN andLancaster University in the department.

Terms and Conditions of Service

This post is subject to the Terms and Conditions of Service for Specialty Doctors England 2021. The appointee will be required to live within 10 miles or 30 minutes travel time by car from the RoyalBlackburn Hospital. The Trust will reimburse certain expenses relating to removal and relocation whenrequired, the expenses refunded shall reflect actual costs involved but will not exceed £8,000. If relocationis required this must be discussed as interview.

A satisfactory medical examination is a condition of employment for medical and dental staff in theNHS.Candidates are requested to note that any person recommended for appointment inconnection with this post will be referred to the D.B.S. for their clearance.Please note: In line with other NHS organisations in the North West Region, the Trust is nowpassing the charge for undertaking a DBS check on to candidates in the event they aresuccessfully appointed into the post for which they have applied. Candidates can choose whetherto pay this over 1-3 months as a deduction from the monthly salary. By applying for this vacancyyou are agreeing to this undertaking in the event you are successfully appointed.

For further information please contactMrs Georgina RobertsonClinical Director and Consultant in Emergency Medicine01254 733275Dr Mehdi TeeliDeputy Clinical Director and Consultant in Emergency Medicine01254 733275

Person Specification

Qualifications

Essential

• Full registration and licence to practice with General Medical Council

Desirable

• A higher qualification e.g. MD or MSC
• MRCEM

Training

Essential

• Minimum of four years experience post graduation
• Satisfactory completion of previous posts providing professional training in Emergency Medicine
• Attendance at appropriate professional meetings and courses

Desirable

• Experience in other areas
• Experience and training in Acute Medicine, paediatrics, Anaesthetics, ICU

Experience

Essential

• Management of wide range of Emergency and Urgent care conditions
• ALS, APLS and ATLS certificates
• Evidence of undergraduate and postgraduate teaching
• Understanding of and experience performing audit
• Awareness of basic research methods
• Familiarity with evidence based practice.

Desirable

• Attendance at courses in teaching, appraisal and mentorship
• Previous research projects/publications

Continuing Professional Develop

Essential

• Clear commitment to lifelong learning
• Experience of evidence based medicine
• Ability to keep up to date in the speciality

Desirable

• Membership of appropriate post graduate societies
• IT skills

Personal Skills

Essential

• Ability to communicate and liaise effectively with patients, their parents and other relatives and with colleagues and staff in all disciplines
• Experience of supervision of junior staff
• Ability to lead the development of services and provoke best practice amongst the colleagues
• Ability to work in a team with professional colleagues both medical and from other disciplines

Desirable

• Attendance at e.g. Death/Bereavement or Breaking News workshops and Counselling courses
• Evidence of development of leadership within the work environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

East Lancashire Hospitals NHS Trust

Address

East Lancashire Hospitals NHS Trust

East Lancashire Hospitals NHS Trust

Blackburn

BB2 3HH

United Kingdom

Employer's website

http://jobs.elht.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

KEY RESPONSIBILITIES

• The post holder is responsible for ensuring that the residents and care home managers in within the PCN locality receive assistance in accessing health care interventions by signposting to the most appropriate person to provide care

• The post holder is responsible for consulting and collaborating with other Health Care professionals and specialists across both primary, secondary, social care and the voluntary care sectors

• To take a significant role in the assessment and treatment of patients in care homes with complex illnesses.

• To confidently consult with patients/families/carers to determine the needs of individuals and develop and review care plans to support care.

• To confidently make autonomous decisions following assessments and ensuring that information is collaboratively communicated back to the Senior PCN Clinical Care Home Nurse / GP colleagues in a timely and professional manner

• To lead in the weekly home rounds and have the ability and knowledge to make decisions regards appropriateness of onward referrals and hold others to account for their delivery of actions.

• Make recommendations regarding patient management in accordance with Local and National guidelines within the management of the older population.

• To develop the evidence, base for health needs led service planning, delivery and commissioning.

• To develop / prescribe specialised programmes of care / care packages for all patients referred to the team, monitor and evaluate effectiveness of implementation. This includes developing training programmes and providing guidance to all clinicians both professional and non-professional across the health community.

• Demonstrate a good understanding of clinical governance and risk management and apply to work effectively alerting any risks and benefits when developing services and practice in new areas.

• To participate in research and service development.

• Keep abreast of new developments in treatment and technology.

• Promote the philosophy of patient centred care and with care homes facilitate a forum for patients' carers to reflect and feedback issues and concerns.

• Communications across the MDT is a critical element for this role. Information will be shared across providers, and the post holder will support the voice of the residents and care homes as equal members of the MDT.

• With colleagues in the team and utilising and interpreting data, to support service improvement for care homes and primary care, as well as understanding the demands on urgent and emergency services to reduce avoidable activity where possible. Data and local intelligence will be utilised to develop and influence new ways of working to improve patient care, the resilience of primary care and system partners.

• The post holder will be supported by the Senior PCN Clinical Care Home Nurse, named care home GPs and the PCN GP clinical lead, and accountable to the PCN clinical director.

• The post holder will promote new ways of working promoting the use of digital technology, such as remote consultations, MS Teams MDTs, care home WhatsApp group and check ins.

• The post holder will be required to work with team colleagues to evidence the impacts of the team and provide data monitoring to further shape the role and delivery of the Care Home DES and LES within the PCN

Other key relationships:

• Primary Integrated Community Services Ltd Specialist Teams

• PCN Lead Care Home GP & Clinical Directors

• Care Homeowners, managers and staff

• GPs CCG and PCNs

• Community Geriatrician

• Secondary Care Consultants

• Community Matrons

• Community Therapy & Nursing Services

• Locality District & Social Services Departments

• Hospital Clinical Specialists

• Voluntary Sector

• CQC

Professional Leadership and Development

• To be responsible for maintaining own competency to practice through Continuing Professional Development activities and to participate in the review and appraisal process.

• To always adhere to the individual Professional code of conduct and practice.

• To reflect on own practice individually and/or through regular clinical supervision.

• To participate in any relevant training/course/conferences to maintain own professional development.

• To maintain, develop and disseminate specialist knowledge of evidence-based practice.

• To critically evaluate own work using evidence-based projects, audits and outcome measures.

• To work autonomously as a Clinical Care Home nurse within professional and PICS guidelines, policies and procedures.

Communication and Relationship Skills

• Demonstrate good communication skills in providing advice, empowerment, facilitation, influence, motivation and counselling.

• Manage complex communication issues that may arise between differing health and social care professionals.

• Demonstrate an understanding of the need to involve patients and carers in decision making, offering them informed choices, respecting their views.

• Demonstrate the ability to recognise barriers to understanding that can be encountered with elderly frail patients, those without English as their first language, patients with disabilities and those with mental health difficulties such as dementia, anxiety, clinical depression or personality disorders.

• Seek out different styles and methods of communicating to assist longer term needs and aims.

• The nature of some communication can be unpredictable and can be of an urgent high priority nature: this can therefore be responsible for impacting into time allocated towards other necessary tasks.

• As a senior skilled clinician, manage difficult and challenging conversations, providing clarity and information to seek a mutually agreeable position between parties.

Knowledge, Training and Experience

• This post demands a range of developed skills from a wide and variant background, experience and a knowledge base underpinned with a proven track record and/or an academically scrutinised knowledge base.

• Proven Professional Development, a profile that post registration experience and knowledge relating to the role

• To have the ability to contribute to complex care co-ordination, proactively manage complex long-term conditions.

• Support self-care, management enabling independence through concordance and using good consultation skills.

• Dealing with patients who have cognitive impairment and understand mental well-being.

• Dealing with care home staff where English is not the first language to promote education and training.

• Offer good consultation skills and develop specialist knowledge within the older persons setting and generalist knowledge to undertake comprehensive assessment of health and psychosocial care needs of patients with complex disease, including holistic assessment, gathering and interpreting information, performing tests and analysing results.

• Using clinical outcomes for patients by enabling them to function independently by increasing their choice to remain in their own care home setting and reduce the need for inappropriate hospital admissions/readmission.

• Work closely with the primary care clinical team to facilitate the understanding and concordance of medicines with patients and carers.

• Analytical judgement underpinned with specialist knowledge and experience is used to develop evidenced based holistic personal care plan with patients, carers, relatives and health care professionals based on a full assessment of medical, nursing, and social care needs.

• Work collaboratively with colleagues using databases to actively seek patients who will benefit from clinical cases management techniques to avoid unplanned hospital admissions and reduce the length of hospital admissions.

• Facilitating the care home managed patients discharge from hospital, by co-ordinating care services to be delivered within primary care working in partnership with secondary care, primary care and social service colleagues.

• Work proactively with care homes to identify patients and their families to improve end of life care by early identification of prognostic indicators and refer in a timely manner to the Palliative Care teams, ensuring that choices are reflected in personalised care plans and are communicated with others involved in their care.

• Provide evidence based written information, ensuring easy access to advice and information for patients and their carers.

• Acts a role model demonstrating high standards of care

• Provides specialist education and training to other professionals involved in patient care

• Participate in the education, induction programmes and support meetings for other professional staff.

• Actively participate in other multi-professional meetings, acting as the patient advocate.

• Monitor own performance by reflective practice and identify training and educational needs.

• Contributes to the identification of service goals and appreciates how this links in with performance targets and quality indicators.

• Engage in local and organisational audit.

• Regular self-direction of learning needs.

• Maintain up to date mandatory training.

For more information please see supporting documents.

Person Specification

Qualifications

Essential

• Please provide details of your CPD, using examples where necessary.
• Please provide your registration number of your NMC professional registration.

Experience

Essential

• Please provide detailed information of how you feel that your experience is suitable for this role; please provide examples to support your application referring to the job description and person specification for guidance.

Knowledge and skills

Essential

• Please provide detailed information of how you feel that your knowledge and skills are suitable for this role; please provide examples to support your application referring to the job description and person specification for guidance.

Personal Qualities

Essential

• Please provide details for why you would be a great fit for this role and why you have decided to apply.

Knowledge and skills

Essential

• Please provide detailed information of how you feel that your knowledge and skills are suitable for this role; please provide examples to support your application referring to the job description and person specification for guidance.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Primary Integrated Community Services

Address

Arrow Health PCN

Nottinghamshire

NG3 5LB

United Kingdom

Employer's website

http://picsnhs.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

Responsibilities:

Support the neuro assessment process.

Ensure the on-going effective use of routine outcome monitoring

Provide education to children, young people and their families to enhance their knowledge of neuro-developmental and mental health issues and management of this.

Promote resilience and prevention of mental health issues.

Maintain high standards of clinical care to children, young people and their families.

To liaise and work with other CAMHS teams to ensure the needs of children and met by the right team, on the right pathway at the right time.

Knowledge, Training and Experience:

• The post holder will be responsible for updating their own practice, knowledge and skills within their sphere of practice including Livewell Southwest mandatory training.

• Knowledge of Policy and legislation.

• Knowledge of Mental Health and Mental Health service delivery.

• Knowledge of child development and safeguarding.

• Knowledge of the principles of the CYP IAPT programme and a willingness to undertake training.

• Good ability to know when to involve senior staff in a child or young persons care and share relevant information

• Liaise with other services to arrange appointments that both meet the needs of child or young person and service demands.

EDUCATION AND TRAINING

1. To assume responsibility for own personal development.
2. To provide support to new post holders, and identify training needs via mode of PDP.
3. To ensure Livewell SW mandatory training is completed at scheduled times.
4. To have oversight of teams training schedule.

Please see attached full JD and Person Spec for more details

Person Specification

Experience

Essential

• Ability to communicate effectively with young people and their families/carers, who are experiencing mental health problems in the community setting.
• A background of working in a care setting and/or education / social care setting. Previous experience of working with young people in a professional/voluntary capacity

Desirable

• A background of working in a care setting and/or education / social care setting. Previous experience of working with young people in a professional/voluntary capacity.
• Experience of working with people with neuro developmental disorders such as Autism Spectrum Condition and ADHD

Qualifications

Essential

• Vocational Qualification Level III or equivalent level of relevant study
• or able to demonstrate the skills, knowledge and ability to work to this level.
• Maths & English GCSE Grades 4 and above or equivalent.
• Knowledge and/or awareness of mental health problems.
• Knowledge of safe guarding children.

Desirable

• Some experience / knowledge of Autism Spectrum Disorder and ADHD
• Knowledge of mental health problems/mental illness in young people and evidenced based treatments.