Job description

Job responsibilities

Job title:General Practitioner

Location:CGH Partnership

Salary:Up to £112,500 depending on experience

Hours: 4 to 7 sessions

Help us to deliver great primary care by improving access, outcomes and patient experience.

At Operose Health, we delivery local primary care, at scale. It is our purpose to improve access, outcomes and patient experience. Our colleagues live our values and our empowered to be the best they can be for our patients, and each other because we CARE.

Caring

We listen and through compassion, understanding and a willingness to keep an open mind, we support and empower people to have a healthier future.

Ambitious

Through determination and our passion for transforming the patient experience, we continue to redefine and revolutionise the future of primary care.

Resourceful

Creative, agile, with a devotion for lifelong learning, we go above and beyond to improve the quality of our services.

Excellence

We strive to do the best we can do and be the best we can be for our patients, employees and NHS partners.

As a valued member of the Operose Health team, your key duties will include:

• To deliver high quality clinical care to the patients registered and attending the GP surgery and to work closely with the clinical leads and local practice team to support the delivery of the surgeries operational plan.
• You will strive to maintain qualify within the practice ensuring participation in clinical governance activity and contribute to the improvement in qualify health outcomes through audit and the Quality and Outcomes Framework and contributing to the practice achieving other qualify standards to include CQC standards.
• To provide clinical care to patients as described in the job plan and in line with the total triage model. This will include consultation sessions (both in person and by video), telephone triage, correspondence, results, medication reviews and prescription signing and other clinical administration,safeguarding lead, medicals, reports, home visits, surgery meetings and on-call (excluding out of hours).
• To adhere to the highest personal and professional standards as set out by the GMC and to put individual patient care as your priority.
• Working with the Practice Manager and site clinical lead to support the development, delivery and review of the surgery action plan including list growth, patient satisfaction levels, QOF, enhanced services, KPI targets, resource profile and cost management.

What we look for in new colleagues:

• Current registration with GMC and NHS performers list and engaged in regular clinical work.
• An experienced doctor with GP accreditation - MRCGP examination or equivalent experience.
• Clear commitment to delivering quality and patient focused services.
• Sound knowledge of QOF, LCS, DES, CQUINs and use of appropriate coding.
• Ideally have a working knowledge of clinical systems such as SystmOne or EMISweb.

How well support you:

• Annual salary of up to £112,500 depending on experience and £11,000 per session for newly qualified GPs.
• Full indemnity cover.
• Six weeks annual leave and one week study leave pro rata.
• Support for SPIN fellowship applications.
• Support with a Tier 2 visa if required, subject to approval by the GMC and GP Performers List.
• Full financial and practical support to become F2 supervisor/GP Trainer with associated income benefits.
• The benefits of working with an at scale provider of primary care means that we lots of opportunities for our colleagues to specialise and develop.
• Car benefit scheme specialising in electric vehicles.
• Cycle to work scheme.
• Travel season ticket loans
• Discount cards.
• Employee wellbeing services including free yoga videos and employee wellbeing app.

Person Specification

Qualifications

Essential

• Current registration with GMC, NHS performers list, MRCGP examination or equivalent experience, sound knowledge of QOF, LCS, DES, CQUINs

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Operose Health

Address

Operose Health

Basingstoke

RG22 4EH

United Kingdom

Employer's website

https://www.operosehealth.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

To provide a high-quality and efficient phlebotomy service to patients registered at the practice, supporting the clinical team in the delivery of safe and effective care. The postholder will work independently to collect blood samples from patients, ensuring accurate labelling, recording, and timely dispatch of specimens to support diagnosis and ongoing clinical care.

Key Responsibilities

Perform venepuncture on patients in line with clinical guidance and infection control standards.

Ensure samples are correctly labelled, recorded, and prepared for collection by the laboratory.

Accurately update patient records on the clinical system (EMIS).

Maintain equipment, stock levels, and cleanliness of the phlebotomy area.

Work collaboratively with GPs, nurses, and administrative staff to ensure a smooth and efficient service.

Provide reassurance and information to patients, ensuring dignity, privacy, and comfort at all times.

Report any abnormal findings, incidents, or concerns to the appropriate clinician or manager.

Adhere to all practice policies, including infection control, health and safety, confidentiality, and safeguarding.

Essential Skills and Experience

Competency in phlebotomy, with evidence of up-to-date training and practice.

Ability to communicate messages and instructions accurately to colleagues, both verbally and in writing.

Demonstrate good customer care skills and the ability to communicate effectively with the Multidisciplinary team, patients, carers and visitors.

Ability to prioritise the care requirements for identified patients

Basic skills of empathy and reassurance.

Basic keyboard and IT skills

Organise own day to day work tasks or activities.

Ability to work independently and as part of a team.

Understanding of infection control and patient confidentiality.

Accurate record-keeping and attention to detail.

Desirable Skills and Experience

Previous experience working in a GP practice or healthcare setting.

Familiarity with NHS laboratory procedures and IT systems (e.g. EMIS).

Basic Life Support and infection control training.

Personal Attributes

Compassionate, patient-focused approach.

Reliable, punctual, and well-organised.

Flexible and adaptable to the needs of the practice.

Quality

The post-holder will strive to maintain quality within the practice, and will:

Alert other team members to issues of quality and risk

Assess own performance and take accountability for actions, either directly or under supervision

Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve performance

Work effectively with individuals in other agencies to meet patients' needs

Manage own time, workload and resources effectively

Health & Safety

The postholder will assist in promoting and maintaining their own and others health, safety, and security as defined in the practices Health & Safety Policy, Manual, and Infection Control Policy. This includes:

Using personal security systems within the workplace according to practice guidelines

Identifying and managing risks involved in work activities.

Making effective use of training to update knowledge and skills

Using appropriate infection control procedures and maintaining tidy, safe work areas free from hazards

Actively reporting of health and safety hazards and infection hazards as soon as they are recognised

Assisting in maintaining general standards of cleanliness within the scope of the role.

Undertaking periodic infection control training (minimum annually)

Reporting potential risks identified

Demonstrate due regard for safeguarding and promoting the welfare of children and vulnerable adults

Equality and Diversity

The postholder will support the equality, diversity, and rights of patients, carers, and colleagues, by:

Acting in a way that recognises the importance of peoples rights, in line with practice policies and current legislation.

Respecting the privacy, dignity, needs, and beliefs of patients, carers, and colleagues.

Behaving in a welcoming, non-judgmental manner that respects individual circumstances, feelings, priorities, and rights.

Personal/Professional Development

The post-holder will participate in training and development as part of their employment, including:

Annual individual performance review and maintaining records of personal and professional development

Taking responsibility for ongoing learning and performance

Demonstrating skills and activities to others undertaking similar work

Freedom to Act

The postholder will be guided by precedent and clearly defined occupational policies, protocols, and codes of conduct. Work will be managed rather than supervised, with results assessed at agreed intervals.

Manage own workload

Prioritise Tasks

Meet Deadlines

Person Specification

Experience

Essential

• - Experience in performing venepuncture on adults.
• - Experience maintaining accurate records and following clinical protocols.
• - Experience communicating with patients in a caring and professional manner.

Desirable

• - Previous experience in a GP practice or NHS/community healthcare setting.
• - Experience using EMIS or similar clinical IT systems.

Qualifications

Essential

• Accredited phlebotomy qualification or equivalent competency-based training.
• Evidence of up-to-date training and continued professional development.

Desirable

• Basic Life Support (BLS) training.
• Infection control training.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Trinity Medical Centre

Address

Trinity Medical Centre

New George Street

South Shields

Tyne And Wear

NE33 5DU

United Kingdom

Employer's website

https://www.trinitymedicalcentre.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Full-time/Part-time Salaried GP

A rewarding & interesting career awaits an enthusiastic GP in a long established training and teaching practice in Cardiff with a committed team of doctors, nurses and support staff - see our website www.northcardiffmedicalcentre.co.uk

North Cardiff Medical Centre is based on the outskirts of Cardiff. The practice is well organised, friendly and successful. We are looking to appoint a highly motivated individual who will share our values and play an active role within our changing Practice team.

These are just some of the advantages of working at North Cardiff Medical Centre:

A medical team of 7 Partners and 4 salaried GPs

A comprehensive nursing team including an Advanced Nurse Practitioner, 2 Senior Practice Nurses, Frailty Nurse and HCAs

Practice employed Clinical Pharmacist

Supportive management, administration and reception teams

Modern purpose built premises with excellent facilities

Smaller branch surgery with in-house pharmacy

Full programme of in-house education

Close links with LMC and Locality GP Cluster Network

Active Patient Participation Group - Winner of the 2015 National PPG Awards

Together we deliver comprehensive GMS and enhanced services to 15,500 patients. We encourage enthusiasm and innovation and offer a flexible work structure with opportunities for both career development and the pursuit of specialist interests. The successful candidate will bring a passion for clinical care along with a strong desire to contribute to development of the practice.

We welcome applications from established as well as newly qualified GPs. We would be delighted to welcome you to visit at any time, meet the team and ask any questions you may have. Please contact Ms Alyson Jones Practice Manager on 02920005216 or email [email protected]

Person Specification

Qualifications

Essential

• JCPTGP certification
• Eligible to be a Principal in General Practice
• Vocationally Trained
• GMC registered GP with inclusion on the Performers list
• Licenced to practice
• Certificate of Completion of Training (CCT) in General Practice / Certificate Confirming Eligibility for General

Desirable

• Holder of MRCGP
• - Other specialist interests

ADDITIONAL CRITERIA

Essential

• Skills and Abilities
• Able to provide a high standard of care that is responsive and flexible.
• Ability to work within a multi-disciplinary team
• A commitment to the ongoing development of the practice
• Excellent oral and written communication
• Ensure timely follow-up of investigations and clinical actions
• Manage patients with complex and long-term conditions
• Maintain safe prescribing practices

Desirable

• Personal Attributes:
• Adaptable and flexible
• Facilitative style
• Enthusiastic and motivated
• Creative
• Team player

Experience

Essential

• Full vocational training in general practice.
• Working within a multidisciplinary team
• Comprehensive understanding of clinical computer systems-EMIS and Electronic Prescribing
• Experience working in NHS General Practice
• Interest in quality improvement and service development

Desirable

• Relevant training and accreditation for provision of:
• -Family planning services
• -Child Health Surveillance
• -Minor surgery

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

GP Practice in Wales

Address

North Cardiff Medical Centre

District Shopping Centre, Excalibur Drive

Thornhill

CARDIFF

CF14 9BB

United Kingdom

Employer's website

https://gpwales.co.uk (Opens in a new tab)

Job description

Job responsibilities

For the main duties for this Advanced Clinical Practitioner role, please see Job Description included in this job profile

Person Specification

Qualifications

Essential

• For Person Specification for this Advanced Clinical Practitioner role

Desirable

• For Person Specification for this Advanced Clinical Practitioner role

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

The Wooda Surgery

Address

Clarence Wharf

Barnstaple Street

Bideford

Devon

EX39 4AU

United Kingdom

Employer's website

https://www.woodasurgery.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Clinical:

• Undertake structured medication reviews for patients with complex polypharmacy, long term conditions and frailty.

• Prescribe safely and appropriately within scope of competence.

• Support Enhanced Health in Care Homes, including medicines reviews and participation in ward rounds.

• Reconcile medicines after hospital discharge and support safe transfer of care.

• Provide specialist medicines advice to GPs, nurses, allied health professionals and patients.

• Implement national and local medicines guidance, formulary recommendations and safety alerts (e.g. MHRA).

• Contribute to long term condition management, including optimisation of prescribing for conditions such as hypertension, diabetes and respiratory disease.

Medicines optimisation and governance:

• Lead on prescribing safety and quality improvement initiatives across the PCN.

• Contribute to achievement of prescribing elements of the Quality and Outcomes Framework and Enhanced Services.

• Undertake audits and data analysis to identify opportunities for improvement.

• Support the development of prescribing policies, protocols and standard operating procedures.

• Promote cost-effective, evidence-based prescribing across the network.

Multi-disciplinary working:

• Participate in multi-disciplinary team (MDT) meetings, including those focused on complex patients and care home residents.

• Support case management discussions by providing medicines expertise.

• Work closely with pharmacy technicians and support their development where appropriate.

• Contribute to the training and mentoring of junior pharmacists, students and other staff.

Professional development and supervision:

• Maintain up to date continuing professional development in line with GPhC requirements.

• Participate in peer support, supervision and regular appraisal with the Lead Clinical Pharmacist.

• Engage in learning opportunities within the PCN and wider system.

General responsibilities:

• Work across practices in Burnham on Sea, Berrow, Highbridge, Cheddar and Brent, with travel between sites as required.

• Uphold all PCN and practice policies including confidentiality, information governance, safeguarding, equality and diversity, infection prevention and control and health and safety.

• Contribute to audits, service evaluation and continuous quality improvement.

• Represent the PCN professionally in interactions with patients, staff and partner organisations.

Person Specification

Experience

Essential

• Evidence of clinical medication review and managing patients with long term conditions.
• Experience of working in multi-disciplinary teams.

Desirable

• Minimum of two years experience as a pharmacist.
• Experience in primary care or community settings.

Qualifications

Essential

• MPharm degree (or equivalent) and GPhC registration
• Independent Prescriber qualification.

Desirable

• At least 12 months of post-prescribing experience.Completion of the CPPE Primary Care Pathway.
• Postgraduate qualification in clinical pharmacy or related field.

Knowledge & Skills

Essential

• Strong knowledge of medicines optimisation and prescribing safety.
• Ability to interpret and apply national and local guidance to clinical practice.
• Excellent communication and interpersonal skills, with the ability to influence and negotiate.
• Competence in IT systems, including clinical systems and Microsoft Office.
• Ability to prioritise workload and manage competing demands
• Commitment to equality, diversity and inclusion in practice.

Other Requirements

Essential

• Full UK driving licence and access to a vehicle for work purposes
• Ability to travel routinely across Burnham on Sea, Berrow, Highbridge, Brent, Cheddar and Axbridge
• Right to work in the United Kingdom

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

North Sedgemoor PCN

Address

Axbridge & Wedmore Medical Practice

The Surgery, Houlgate Way,

Axbridge,

Somerset

BS26 2BJ

United Kingdom

Job description

Job responsibilities

See attached Job Description

The post holder will provide additional capacity within the Dermatology Surgical Service, undertaking assessment and treatment of patients requiring dermatological surgery, including management of suspected skin cancer lesions and contribution to associated skin cancer pathways. The post holder will work as part of the multidisciplinary dermatology team alongside consultant dermatologists and specialist nurses.

Person Specification

Knowledge and Experience

Essential

• oGood clinical judgement
• oUnderstand Audit/governance processes
• oExperience of minor surgery and/or skin surgery
• oExperience of management of suspected skin cancer lesions.

Desirable

• oPrevious GPwER/GPwSI experience
• oPrevious experience undertaking dermatological surgery in a secondary care setting

Skills and Abilities

Essential

• oAbility to organise and prioritise workload
• oGood communication skills
• oHonesty and reliability
• oAbility to work effectively within an MDT environment
• oFlexibility
• oCritical approach to work
• oDemonstrates initiative
• oAbility to gain confidence of both staff and patients
• oWilling to undertake additional clinical duties when necessary, including cover for colleagues on leave

Qualifications and Training

Essential

• oRegistered with GMC (UK)
• oEvidence of additional dermatology training commensurate with a GPwSI/GPwER role.

Additional and Aptitudes

Essential

• oIT skills on all Microsoft packages
• oFluent English speaker

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Bristol NHS Foundation Trust

Address

Bristol Royal Infirmary

Upper Maudlin Street

Bristol

BS2 8HW

United Kingdom

Employer's website

https://www.uhbw.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Summary:

The purpose of the role is to:

Offer general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone

Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way

Undertake a variety of reception duties to assist in the smooth running of the Practice including the provision of appointment booking, reception desk and clerical support to the reception team and clinical staff as well as other members of the Practice team

Facilitate effective communication between patients, members the primary health care team, secondary care and other associated healthcare agencies

Duties and Responsibilities:

The duties and responsibilities to be undertaken by members of the Practice reception team may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the Reception / Operations Manager/Practice Manager, dependent on current and evolving Practice workload and staffing levels:

• Opening up/locking-up of Practice premises and maintaining security in accordance with Practice protocols
• Maintaining and monitoring the Practice appointments system
• Processing personal and telephone requests for appointments, visits and telephone consultations and ensuring callers are directed to the appropriate healthcare professional
• Processing and distributing incoming (and outgoing) mail
• Taking messages and passing on information
• Filing and retrieving paperwork
• Processing repeat prescriptions in accordance with Practice guidelines
• Provide receptionist support to members of the primary healthcare team to ensure appropriate Practice records are kept up to date.
• Computer data entry/data allocation and collation; processing and recording information in accordance with Practice procedures
• Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers
• Provision of refreshments for staff and visitors as required; keeping the refreshment and kitchen area clean and tidy
• Keeping the reception area, notice-boards and leaflet dispensers tidy and free from obstructions and clutter

Other Tasks

Any other tasks as allocated by the Reception / Operations Manager / Practice Manager / GP Partners.

Person Specification

Qualifications

Essential

• GCSE grade A to C (or equivalent) in English and Math
• Excellent Customer Service Skills
• Excellent Communication Skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Old Coulsdon Medical Practice

Address

Court Avenue

Coulsdon

Surrey

CR5 1HF

United Kingdom

Employer's website

https://www.oldcoulsdonmedicalprac.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

• Ensuring that the patient is as comfortable and relaxed as possible and confirming their agreement to the collection of a blood sample.

• Collection of sample(s) of blood in accordance with protocols and procedures.
• Ensuring samples are stored in appropriate containers.
• Accurate, legible labelling of all samples to confirm patient identity.
• Checking patient identification against GP/nurse request and confirming with patient wherever possible.
• Recording collection of blood sample in patient record in accordance with practice procedure.
• Ensuring that samples are dispatched to the appropriate laboratories in a timely fashion.
• Ensuring that anomalies are reported to a senior member of staff
• Notifying the clinical team of any significant patient issues
• Undertake training and development as required in line with the responsibilities of the post and practice policies.

Person Specification

Qualifications

Essential

• Experience in venepuncture position
• Able to work under pressure with minimal supervision
• Experience of dealing with the public/patients in a caring environment
• Aware of need for strict infection prevention control

Desirable

• NHS Care Certificate
• Experience of working with EMIS Web clinical system
• Experience of Microsoft Office software

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Wick Surgery

Address

10 Kenworthy Road

London

E9 5TD

United Kingdom

Employer's website

https://thewickhealthcentre.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Part-Time GP Receptionist Maternity Cover

An exciting opportunity has arisen for a Part-Time GP Receptionist to join our well-established GP Surgery in the heart of Loughton.

We are a busy and friendly practice with a patient list of over 15,000 and a young, energetic and supportive team. We are looking for an enthusiastic, reliable and approachable individual to join us on a maternity cover basis.

The position is for 24 hours per week, spread over 4 days, with 6-hour shifts. The role will involve a mixture of morning and evening sessions, so flexibility is essential.

The successful candidate will be joining a busy practice environment and will play an important role in providing a welcoming and efficient service to our patients.

The position is initially offered as maternity cover, with the potential for the successful candidate to be considered for a permanent position should a suitable vacancy become available in the future.

Hours: 24 hours per weekWorking pattern: 4 days per week, 6-hour shiftsContract: Maternity cover, with potential for a permanent positionLocation: LoughtonPatient list: Over 15,000

Person Specification

Experience

Essential

• Experience of working as a Medical Receptionist or in a medical environment e.g. in a GP Practice or pharmacy.
• Training available for a suitable candidate.

Desirable

• Experience of working as a Medical Receptionist or in a medical environment e.g. in a GP Practice or pharmacy.
• Training available for a suitable candidate.

Qualifications

Essential

• Excellent IT skills
• Excellent communication & people skills
• Reliability and flexibility
• Team player

Desirable

• Excellent IT skills
• Excellent communication & people skills
• Reliability and flexibility
• Team player

Employer details

Employer name

The Loughton Surgery

Address

The Loughton Surgery

25 Traps Hill

Loughton

Essex

IG10 1SZ

United Kingdom

Employer's website

https://www.loughtonsurgery.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

General Administration

1. Support the service development projects in the implementation of pilot programmes or new systems for e.g. inpatient admissions, partial booking, and pre-assessment appointments.

2. Attend meetings for service development initiatives as and when requested.

3. To be able to contribute to the continuous service improvement initiatives by the use of good analytical skills to identify areas for improvement and problem-solving.

4. Use Trust IT systems to ensure relevant and appropriate patient information is entered and captured.

5. Maintain an accurate database of cancelled outpatient activity (by hospital and/or patient) and lost capacity, to include number of patients and reason for cancellation.

6. Investigate any patient DNAs and deferrals, communicating the results to the Consultants and business unit team as appropriate, updating EPR and waitlists accordingly.

7. Cancellations communicate the details to the Clinician ensuring that all information is available. Notify the General Practitioner and update EPR and waitlists.

8. Liaise with Clinical coders to ensure notes/medical records are available so that all patient episodes are coded accurately and promptly.

9. Facilitate and arrange meetings and room bookings, related to the management of the patient pathway.

10. Handle post according to SOP.

11. Undertake general typing duties e.g. references and patient information leaflets.

Outpatient Pathway

1. Validation of the Outpatient PTL ensuring its accuracy and validity. Action and prioritise patients according to their clinical urgency and treatment breach dates.

2. Process and log all referrals, including paper and Choose and Book, according to the SOP in line with activity.

3. Register new patients details on to EPR as well as update existing patient details.

4. Book new and follow-up appointments, ensuring that capacity is proactively and efficiently used. This includes booking patients into the right clinic to ensure that they are seen by the most appropriate clinician first time and for subsequent follow-ups.

5. Recognise when patients are on cancer care pathways and work with the MDT Coordinator to ensure patient pathways are expedited and treatment targets met.

6. Ensure that any diagnostics and investigations that are required as part of the patient pathway are requested according to SOP and that the results are available for consultations. This will include those that are carried out at other Trusts.

7. Co-ordinate appointments and procedures at others hospitals and organisations, where the pathway requires input from these.

8. Complete clinic cancellation forms and process according to SOP.

9. Reschedule outpatient clinics as requested by the management team.

10. Use the Trusts medical transcription system and ensure that letters are processed in accordance with SOP and adherence of Trust letter turnaround initiative.

11. Liaise with patient records staff, ward administrators/assistants and other organisations to ensure all medical notes, referral letters, results and discharge summaries are available for outpatient appointments and consultations.

Pathway Tracking

1. To understand 18 weeks referral to treatment (RTT) rules and use them to manage all elective patient journeys.

2. Undertake validation of the RTT Patient Tracking List. Investigate and take the appropriate action where pathways are incomplete to ensure that patients are receiving timely treatment and Trust information is robust.

3. To be responsible for identifying and escalating any issues to the team leader which compromise delivery of the 18 week RTT pathway, e.g. lack of capacity either in outpatients or for surgery.

4. Ensure inter-provider transfers are timely and that the appropriate paperwork has been completed and sent or received.

5. Liaise with internal and external colleagues to share patient pathway information and diagnostic information, and expedite patient journeys where needed.

6. Manage consultant to consultant transfers within the speciality to avoid delays.

7. Manage and monitor outpatient and theatre scheduling (where appropriate) making best use of capacity, giving early warnings of where demand exceeds capacity.

8. Ensure Trust systems are updated with patient pathway status information and that data quality is maintained.

9. Proactively manage pathways to avoid breach targets and take steps to resolve any issues e.g. 28 day cancelled operations.

Communications/Customer Care

1. Demonstrate high levels of customer care and be an ambassador for customer care within the Trust.

2. To be the friendly, sensitive and accessible focus for patient and carer communication, ensuring that all patients have the opportunity to agree their appointment and admission dates.

3. Act as the communication hub for the clinical team, primary care, patients and their relatives as well as internal and external organisations.

4. To be responsible for dealing with and recording all concerns/complaints coming into the department, both on the telephone and in writing, escalating as appropriate.

5. Liaise with PALS, Patient Feedback systems and groups and any other patients forums to improve care for patients.

6. Liaise with the Health Advocacy Team to book interpreters prior to appointments and admissions.

7. Inform transport department of patients who require transport where appropriate following Trust protocols.

8. Send written confirmation of appointments and admissions to all patients.

9. To be responsible for timely written and verbal communications with patients, clinicians, nursing staff and management.

10. Deal with patient pathway queries from other organisations.

11. Attend clinics where appropriate to co-ordinate the patient pathway.

12. Facilitate the timely production and dissemination of discharge summaries to achieve quality measures, e.g. CQUIN within national target timescales.

Inpatient/Day Case Pathway (Speciality Specific)

1. Validation of the Inpatient PTL ensuring its accuracy and validity. Action and prioritise patients according to their clinical urgency and treatment breach dates.

2. Ensure that the Trust agreed standard of service is delivered to patients requiring elective admission to the speciality.

3. Ensure details of patients to be admitted are entered onto EPR/CRS/PAS and other Trust systems e.g. TIMS.

4. Create a waiting list entry for patients requiring admission.

5. Undertake the booking of elective admissions for cancer patients and liaise closely with the MDT Coordinator to ensure that these are scheduled appropriately within the pathway.

6. Contact patients offering them a choice of admission dates and agree with them the date of admission.

7. Book pre-operative assessment appointments, where required by contacting the patient to agree the appointment.

8. Ensure that patients requiring anaesthetic pre-operative assessment appointments have these booked at the same time as POA.

9. Act on clinic outcome forms for pre-operative assessment clinics.

10. Ensure that appropriate tests and investigations are arranged and completed with the results available before surgery.

11. Liaise with theatres to ensure that specialist equipment is available where needed and theatre slots are utilised appropriately. Ensure ward, surgery areas and clinical teams are aware of patients who have been booked in for surgery and any specialist requirements for the admission.

12. Inform and liaise with the Clinical Site Management Team and Clinical Team that ITU/HDU beds have been booked for elective patients where needed.

13. In line with departmental protocols communicate basic clinical information to patients relating to their procedures and treatments, ensuring appropriate distribution of patient information booklets.

14. Liaise with ward administrators/assistants to ensure completion of discharge summaries.

15. Proactively produce reports to inform clinical teams of pathway management.

Person Specification

Essential

Essential

• Educated to GCSE level (or equivelant)

Desirable

• Previous NHS Experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Oxford University Hospitals NHS Foundation Trust

Address

Churchill Hospital

Old Road, Headington

Oxford

OX3 7LE

United Kingdom

Employer's website

https://www.ouh.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

To be responsible for undertaking a wide range of reception duties and the provision of general support to the multidisciplinary team. Duties can include, but are not limited to, greeting and directing patients, effective use of the appointment system, booking appointments, the processing of information and assisting patients as required.

To act as the central point of contact for patients, be responsible for the distribution of information, messages and enquiries for the clinical team, liaise with multi-disciplinary team members and external agencies such as secondary care and community service providers.

The following are the core responsibilities of the Receptionist. There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels:

a. Maintain and monitor the practice appointment system

b. Process personal, telephone and e-requests for appointments

c. Answer incoming phone calls, transferring calls or dealing with the callers request appropriately

d. Signpost patients to the correct service

e. Initiating contact with and responding to, requests from patients, team members and external agencies

f. Code data on the clinical IT system

g. Photocopy documentation as required

h. Data entry of new and temporary registrations and relevant patient information as required

i. Input data into patients healthcare records as necessary

j. Direct requests for information, i.e., SAR, insurance/solicitors letters and DVLA forms to the administrative team

k. Manage all queries as necessary in an efficient manner

l. Carry out system searches as requested

m. Maintain a clean, tidy, effective working area at all times

n. Monitor and maintain the reception area and notice boards

o. Support all clinical staff with general tasks as requested

Person Specification

Experience

Essential

• The following are the core responsibilities of the Receptionist. There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels: a.Maintain and monitor the practice appointment system b.Process personal, telephone and e-requests for appointments c.Answer incoming phone calls, transferring calls or dealing with the callers request appropriately d.Signpost patients to the correct service e.Initiating contact with and responding to, requests from patients, team members and external agencies f.Code data on the clinical IT system g.Photocopy documentation as required h.Data entry of new and temporary registrations and relevant patient information as required i.Input data into patients healthcare records as necessary j.Direct requests for information, i.e., SAR, insurance/solicitors letters and DVLA forms to the administrative team k.Manage all queries as necessary in an efficient manner l.Carry out system searches as requested m.Maintain a clean, tidy, effective working area at all times n.Monitor and maintain the reception area and notice boards o.Support all clinical staff with general tasks as requested

Qualifications

Essential

• Person specification Receptionist Qualifications Educated to GCSE level or equivalent GCSE Mathematics and English (C or above) Experience of working with the general public Experience of administrative duties Experience of working in a healthcare setting Excellent communication skills (written and oral) Strong IT skills Clear, polite telephone manner Competent in the use of MS Office applications Clinical IT system user skills Effective time management (planning and organising) Ability to work as a team member and autonomously Good interpersonal skills Problem solving and analytical skills Ability to follow policy and procedure Personal qualities Polite and confident Flexible and cooperative Motivated Forward thinker High levels of integrity and loyalty Sensitive and empathetic in distressing situations Ability to work under pressure Flexibility to work outside of core office hours Disclosure Barring Service (DBS) check

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Keats Group Practice

Address

1b Downshire Hill

Hampstead

London

NW3 1NR

United Kingdom

Employer's website

https://www.keatsgrouppractice.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

• Supports health promotion and prevention activities across the PCN, including smoking cessation, weight management, and lifestyle interventions
• Plays a key role in vaccination and immunisation programmes within the PCN
• Works within a Multi-Disciplinary Team to support patients with long-term conditions and health inequalities
• Provides clinical support to registered nurses and other healthcare professionals within the PCN
• Delivers basic clinical care interventions under supervision, supporting continuity of care and patient safety initiatives
• Taking and recording blood pressure, height & weight
• Performing ECGs
• Performing phlebotomy in accordance with local and national guidelines
• Correctly labelling, handling, storing and transporting blood samples in line with pathology requirements
• Assisting with chronic disease monitoring (e.g., diabetes, hypertension, asthma, COPD)
• Conducting NHS health checks and cardiovascular risk assessments
• Assisting GPs and nurses with minor procedures
• Updating patient records and ensuring accurate documentation using clinical systems (e.g., EMIS / SystmOne)
• Maintaining infection prevention and control standards at all times

UK Phlebotomy Skills & Qualifications:

• Competent in phlebotomy for adults
• Knowledge of correct order of draw, appropriate sample bottles, and pathology test requirements
• Understanding of specimen labelling, cold chain requirements, and safe transportation procedures
• Awareness of potential complications (e.g., fainting, haematoma, failed venepuncture) and appropriate escalation procedures
• Knowledge of infection prevention and control, including hand hygiene and use of PPE
• Understanding of health and safety legislation including sharps management and needle-stick injury procedures
• Ability to recognise and escalate abnormal results or clinical concerns appropriately
• Completion of an accredited UK Phlebotomy Training Course or equivalent competency-based training
• Evidence of supervised practice and signed-off competency in venepuncture
• Up-to-date Basic Life Support (BLS) and anaphylaxis training

Personal / Professional Development:

• Post holder must hold a Care Certificate or work towards one
• Evidence of ongoing CPD relevant to clinical practice and phlebotomy
• Participation in an annual individual performance review, including maintaining a record of own personal and/or professional development
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others undertaking similar work
• Inform the Lead GP or line manager of any concerns regarding role and professional development needs
• Be aware of own professional boundaries and what to do when these are reached

Quality:

The post-holder will strive to maintain quality within the Practice, and will:

• Alert other team members to issues of quality and risk
• Work to practice protocols, national guidelines, and CQC standards
• Assess own performance and take accountability for own actions, either directly or under supervision
• Contribute to team effectiveness by reflecting on activities and suggesting improvements
• Work effectively with individuals in other agencies to meet patients needs
• Effectively manage own time, workload and resources

Contribution to the Implementation of Services:

The post-holder will:

• Apply Practice policies, standards and guidance
• Discuss with other team members how policies, standards and guidelines affect own work
• Participate in clinical audit where appropriate
• Support service development initiatives within the PCN

Person Specification

Qualifications

Essential

• Right to Work in the UK
• GCSE Grade A to C in English and Maths
• Has or willing to work towards a care certificate or equivalent qualification

Experience

Essential

• Experience of coordinating tasks and liaising with multiple healthcare professionals both internal and external to the organisation.
• Experience of using technology and digital tools

Desirable

• Primary Care experience as a Healthcare Assistant, Practice Administrator, or other.
• Experience of working with healthcare professionals and or previous experience in the NHS or social care or relevant field.
• Experience of using clinical systems such as EMIS.

Other

Essential

• Self Motivation
• Adaptable
• Immunisation Status HEP B / MMR
• Full Driving Licence

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Confederation, Hillingdon CIC

Address

Pembroke Centre

90 Pembroke Road

Ruislip Manor

HA4 8NX

United Kingdom

Employer's website

https://www.theconfederationhillingdon.org.uk (Opens in a new tab)

Job description

Job responsibilities

Clinical responsibilities:

In accordance with the practice timetable, as agreed, the post-holder will make him/her-self available to undertake a variety of duties including surgery consultations, telephone consultations and queries, visiting patients at home, checking and signing repeat prescriptions and dealing with queries, paperwork and correspondence in a timely fashion

Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation

Assessing the health care needs of patients with undifferentiated and undiagnosed problems

Screening patients for disease risk factors and early signs of illness

In consultation with patients and in line with current practice disease management protocols, developing care plans for health

Providing counselling and health education

Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate

Recording clear and contemporaneous consultation notes to agreed standards

Collecting data for audit purposes

Compiling and issuing computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible)

Prescribing in accordance with the practice prescribing formulary (or generically) whenever this is clinically appropriate

In general the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care.

Other responsibilities within the organisation:

• Awareness of and compliance with all relevant practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety
• A commitment to life-long learning and audit to ensure evidence-based best practice
• Contributing to evaluation/audit and clinical standard setting within the organisation
• Attending training and events organised by the practice or other agencies, where appropriate.

Person Specification

Qualifications

Essential

• MRCGP
• Full GMC registration
• National Performers List registration

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

SSP Health

Address

Ashton Medical Centre

120 Wigan Road

Ashton in Makerfield

Wigan

WN4 9SU

United Kingdom

Employer's website

https://www.ssphealth.com/ (Opens in a new tab)

Job description

Job responsibilities

Person Specification

Experience

Essential

• Experience working as an Advanced Clinical Practitioner (ACP) or Advanced Nurse Practitioner (ANP) within Primary Care, Urgent Care or Emergency Care
• Experience of autonomous clinical assessment and decision making.
• Experience managing acute and minor illness presentations.
• Experience managing patients with long-term conditions.
• Experience of multidisciplinary team working.

Desirable

• Previous experience in General Practice.
• Experience using EMIS Web.
• Experience undertaking care home rounds.
• Experience of telephone and online triage.

Qualifications

Essential

• Current professional registration with the NMC, HCPC or other relevant professional body.
• Holds the recognised qualifications and credentials required to meet the NHS England Advanced Practice framework and be eligible for an Advanced Practice Digital Badge (where applicable to the role).
• Master's level qualification in Advanced Clinical Practice (or equivalent)
• Independent Prescribing qualification.
• Evidence of continuing professional development

Desirable

• Master's degree in Advanced Clinical Practice.
• Teaching, mentorship or assessor qualification.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Horsefair Practice Group

Address

Lovett Court

Rugeley

Staffordshire

WS15 2FH

United Kingdom

Employer's website

http://www.horsefairpractice.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

Founded in 1879 we are one of the oldest GP surgeries in the UK. We pride ourselves on traditional values of family practice with all of the facilities of modern healthcare such a Skype / Facetime and electronic remote prescribing. We continue to work from the adjacent house to where we were founded.

If you are driven, have personality and enthusiasm and are looking for an opportunity with excellent career prospects within a GP surgery, then we would love to hear from you.

As a Telephonist you will be responsible for answering the telephone, accurately taking and relaying messages efficiently and ensuring the smooth transition of calls are met and patient needs are taken care of. You will be the first point of contact

Alongside primarily answering calls you will aid in helping the Receptionists tackle administrative task such as contacting patients to book in appointments and relay messages to Patients from the GP

Telephonist - Skills & Experience

- Must possess an excellent telephone voice

- Have an outgoing personality and enjoy customer contact

- Confident and polite telephone manner with an excellent command of the English language.

- Ability to deliver excellent patient service

- Good interpersonal skills to be able to deal with patients at all levels

- Ability to work in a team environment

Person Specification

Qualifications

Essential

• GCSE Grade A to C in English and Maths

Experience

Desirable

• - Experience of working in primary care - Experience of working in a GP practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Gray's Inn Medical Practice

Address

Grays Inn Medical Practice

77 Gray's Inn Road

London

WC1X 8TS

United Kingdom

Employer's website

http://graysinnmedical.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Clinical Duties

• Conduct face-to-face, telephone, and online consultations.
• Assess, diagnose, and manage acute and chronic medical conditions.
• Provide appropriate health promotion and preventative care advice.
• Prescribe medications in accordance with best practice and current clinical guidelines.
• Review and manage pathology results, correspondence, and clinical reports.
• Make referrals to secondary care and community services as appropriate.
• Undertake home visits when clinically required.
• Maintain accurate and contemporaneous clinical records using SystmOne.
• Safeguard vulnerable children and adults in line with local and national policies.

• Work collaboratively with Partners, nursing staff, pharmacists, care coordinators, social prescribers, mental health practitioners, and other members of the wider healthcare team.
• Participate in multidisciplinary meetings where appropriate.
• Support continuity of care and care planning for patients with long-term conditions and complex needs.

• Contribute to quality improvement initiatives and clinical audits.
• Participate in practice meetings and educational events.
• Support the achievement of QOF, Enhanced Services, and PCN objectives.
• Maintain professional development, appraisal, and revalidation requirements.
• Actively participate in significant event reviews and clinical governance activities.

• Process clinical correspondence and workflow tasks in a timely manner.
• Complete reports and medical records reviews as required.
• Ensure coding and documentation meet practice and contractual standards.

Person Specification

Qualifications

Essential

• Fully qualified General Practitioner.
• GMC registration with a licence to practise.
• Inclusion on the NHS England Medical Performers List.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Needham Market Country Practice

Address

Barking Road

Needham Market

Ipswich

IP6 8EZ

United Kingdom

Employer's website

https://www.needhamsurgery.co.uk (Opens in a new tab)

Job description

Job responsibilities

JOB SUMMARY

The successful candidate will work at Beckington Family Practice to enhance nursing services within the practice. The Practice Nurse will undertake a range of nursing assessments and provide appropriate care / treatment in conjunction with GPs, and other Practice Nurses or independently as appropriate for the need, according to practice policy, protocols etc. Chronic Disease management will form part of the role as well as the mentoring of our other Practice Nurses and Health Care Assistants. Knowledge of the GMS contract, e.g. The Quality and Outcomes Framework, is a vital element of the post. The Practice Nurse will strive to improve standards of care and be involved in identifying practice population needs. Additionally the successful candidate will be encouraged and supported to undertake any further training required to ensure appropriate role development.

DUTIES AND RESPONSIBILITIES

Professional Responsibilities

Assist GP's to help deliver effective implementation of management of patients with chronic diseases as detailed by the Department of Health and Practice policies.

Contribute to the development of policies / protocols / guidelines within the practice.

Aid the Practice team with implementation of new initiatives in the delivery of chronic disease management services.

Formulate reports as required for the Practice Manager and or Partners

Support the implementation of evidence-based guidelines in conjunction with the Practice Nursing team.

Encourage the development of integrated services within Primary Care to include integrated practice based teams and multidisciplinary working.

Promote the continuing professional development of yourself and other nurses & HCAs within the practice.

Recognise the opportunities for working in partnership with the Primary Health care team.

Participate in an annual appraisal.

Leadership Responsibilities

Provide professional and managerial support to other Practice Nurses, Health Care Assistants and review the monitoring of patients within primary care.

Offer guidance and support to the other Practice Nurses and Health Care Assistants to improve standards of care if needed.

Participate in chronic disease management clinics within the practice if asked and only after appropriate training, & provide practical assistance and professional advice to achieve minimum standards of care.

Provide clinical input where required alongside other Practice Nurses, particularly newly appointed Nurses and GPs, to assist in skill development and sharing of best practice.

Delegate to others, with appropriate skills, knowledge and competence.

Encourage nursing practice in line with relevant evidence based research.

Act as a resource to the general public, patients within the health care system and their families, carers and various healthcare professionals.

Clinical Responsibilities

Work alongside Health Care Assistants to help develop their skills.

Support the practice in achieving quality indicators and targets of the GMS contract and any relevant National Service Frameworks.

Undertake opportunistic screening when clinically required.

Perform venepuncture and electrocardiography when required - following appropriate training if required.

Undertake wound care/ management/dressing techniques.

Carry out ear examination.

Perform cervical screening and promote breast awareness - following appropriate training if required.

Administer adult and paediatric injections under an individualised prescription or Patient Group Direction, ensuring safe storage, rotation and disposal of vaccines and drugs.

Undertake accredited training in specific chronic disease management as or if required. e.g. diabetes, respiratory, epilepsy, CHD etc. following appropriate training if required.

Contribute to the maintenance of the practice diseases registers.

Provide advice on lifestyle issues, assist and support patients in changing their unhealthy behaviours and refer appropriately.

Provide an adult and childhood immunisation service working to Patient Group Directions - following appropriate training if required.

Deliver travel health care, including vaccinations and advice for patients - following appropriate training if required.

Recognise the signs of child abuse, family violence, vulnerable adults, substance abuse, addictive behaviours, suicidal tendencies and is aware of local, referral procedures.

Ensure that current evidence based approaches to patient care is standard practice

Apply appropriate infection control measures when collecting and handling of laboratory specimens, disposing of waste materials, dealing with blood and body fluids spillages and report and treat sharps injuries.

Undertake first aid and management of emergencies, eg burns, haemorrhage, hypo/hyperglycaemic emergencies/asthma attacks.

Undertake annual training and demonstrate competency in anaphylaxis and resuscitation techniques

Research, Audit and Quality

Encourage the development of a practice audit strategy and action plan for Primary Care.

Contribute to the provision of equitable, high quality services for patients in the locality.

Help support the integration across primary, secondary and tertiary care services.

Maintain an interest in national research initiatives and disseminate appropriate information to health professionals if asked to do so.

Ensure all care is evidence based using up to date validated literature.

Contribute to research and development programmes where required to improve clinical practice.

Education and Training

Provide professional advice /support to health care professionals within the Primary health care team

Following identified training needs, participate in training and facilitation of other Practice Nurses & Health Care Assistants.

Provide mentorship and guidance for Health Care Assistants.

Participate in partnership programmes of awareness raising, detection and prevention of chronic diseases.

Maintain a level of expertise in specific chronic disease management (when appropriate) and other pertinent areas of health care, and seek to develop new and improved skills.

Advise members of the public on the concepts of health promotion, education, prevention and protection

Seek out new knowledge of nursing and health by reading, enquiring and partaking in continuous education programme.

Take responsibility for personal development and education including in-service training and annual appraisal.

Direct, supervise and help mentor Nurses and Health Care Assistants in the clinical setting.

Actively participate in multidisciplinary education and training.

Monitor and maintain consistency of professional standards and take appropriate action if standards are not met.

Maintain professional development by attending relevant courses and study days to keep abreast of current knowledge and developments.

Abide by the legal requirements and statutory rules relating to practice and record and maintain periodic professional registration with RCN & NMC

Communication

Maintain communication and liaise with other disciplines across primary, secondary and tertiary care services as and when necessary

Contribute to and work effectively within the primary care team

Assist in clinical audit and the setting and monitoring of standards of care.

Maintain accurate patient records

Advise and support other members of the team aiming towards common objectives.

COMPETENCE

You are responsible for limiting your actions to those which you feel competent to undertake. If you have any doubts about your competence during the course of your duties, you should immediately speak to a GP or one of the Partners in the first instance.

REGISTERED HEALTH PROFESSIONAL

All employees of Beckington Family Practice who are required to register with a professional body, to enable them to practice within their profession, are required to comply with their code of conduct and requirements of their professional registration.

SUPERVISION

Where the appropriate professional organisation details a requirement in relation to supervision, it is the responsibility of the post holder to ensure compliance with this requirement. If you are in any doubt about the existence of such a requirement, in the first instance advice should be sought from one of the Partners.

RISK MANAGEMENT

It is a standard element of the role and responsibility of all staff of Beckington Family Practice that they fulfil a proactive role towards the management of risk in all of their actions. This entails the risk assessment of all situations, the taking of appropriate actions and reporting of all incidents, near misses and hazards.

RECORDS MANAGEMENT

As an employee of Beckington Family Practice, you are legally responsible for all records that you gather, create or use as part of your work within the Organisation (including patient health, financial, personal and administrative), whether paper based or on computer. You should consult the Practice Manager if you have any doubt as to the correct management of records with which you work.

HEALTH AND SAFETY REQUIREMENTS

All employees of Beckington Family Practice have a statutory duty of care for their own personal safety and that of others who may be affected by their acts or omissions. Employees are required to co-operate with management to enable the practice to meet its own legal duties and to report any hazardous situations or defective equipment.

Demonstrate due regard for safeguarding and promoting the welfare of children and vulnerable adults.

CONFIDENTIALITY

All employees of Beckington Family Practice are required to maintain the confidentiality of members of the public and members of staff in accordance with Beckington Family Practice policies.

EQUALITY

Beckington Family Practice will take all practicable steps to ensure staff are recruited, managed, developed, promoted and awarded on merit and that equal opportunities are given to all staff.

Each employee is responsible for his or her own professional and personal behaviour.

Person Specification

Qualifications

Essential

• NMC Registration
• Registered General Nurse

Desirable

• Diabetes

Skills & Abilities

Essential

• Proven time management skills
• Planning & Organising
• Performing under pressure
• Adaptability able to cope with change
• Using initiative
• Team working
• Self-motivation
• Flexability
• Integrity/Confidentiality
• It Skills (MS Office, Internet etc)
• Intrapersonal skills
• Time Management
• Venepuncture
• Vital Signs
• ECGs
• Urinalysis
• Wound Care
• IM/SC injections

Desirable

• Knowledge and experience of working in a Healthcare setting
• Travel Advice
• Child Immunisations
• Contraception
• Chronic Disease Management
• Cervical Smears

Experience

Essential

• Current Treatment Room Skills

Desirable

• Three years post registration ??
• Diabetes
• COPD & Asthma

Personal Qualities

Essential

• Demonstrable commitment to establishing productive working relationships with clinicians and other professionals.
• Excellent interpersonal skills influencing, negotiating and communication (written and verbal) skills.
• Develop and maintain good working relationships both within the team and the organisation.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Beckington Family Practice

Address

St Luke's Surgery

St Luke's Road

Beckington

Somerset

BA11 6SE

United Kingdom

Employer's website

http://www.beckingtonfamilypractice.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

• Deliver safe, effective, and evidence based care through autonomous clinical decision-making, including assessment, diagnosis, and treatment for a wide range of conditions.

• To undertake and interpret diagnostics and take appropriate action to manage patient care, distinguishing between abnormal and normal findings in order to relate them to a possible diagnosis, using clinical guidelines as appropriate.

• To signpost appropriately to other services in the identified healthcare pathway.

• Communicates highly sensitive condition related information to patients, relatives and carers.

• To maintain accurate and systematic documentation of patient interactions and clinical care provided, including adverse events.

• Promote collaborative working relationships and effective communication between all members of the team at the Urgent Care Centre.

• Ability to interpret a range of diagnostic tests and routine clinical procedures.

• Works within professional guidelines and codes of conduct.

• Report all accidents, incidents, and all ill health, failings in equipment and or environment to line managers.

• Maintain and clean equipment as per guidelines that are used in the course of your duty.

Person Specification

Qualifications

Essential

• Registered Nurse
• MSc, Level 7 qualification or equivalent (NMC requirements for advanced practice must be met)
• Independent/supplementary nurse prescribing qualification
• Advanced nursing specialise qualification
• Relevant nursing/health degree

Experience

Essential

• Nurse Prescribing
• Must be able to see children and adults
• Nurse-led management of minor illness, minor ailments and other minor injuries
• Nurse-led triage

Desirable

• 3 years + recent primary/community nursing experience
• Compiling clinical protocols and guidelines

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Hamble Valley Health

Address

Bursledon Surgery

Portsmouth Road

Bursledon

Southampton

Hampshire

SO31 8ES

United Kingdom

Employer's website

https://www.hamblevalleyhealth.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Summary:

The post-holder will manage a caseload and deal with a wide range of health needs in a primary care setting, ensuring the highest standards of care for all registered and temporary patients.

Clinical Responsibilities:

• In accordance with the Practice timetable, as agreed, the post-holder will make him/her-self available to undertake a variety of duties including surgery consultations, telephone consultations and queries, visiting patients at home, checking and signing repeat prescriptions and dealing with queries, paperwork and correspondence in a timely fashion
• Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation
• Understand and apply legal policy that supports the identification of vulnerable and abused children and adults, being aware of statutory child/vulnerable adult health procedure and local guidance, including working within policies regarding family violence, vulnerable adults, substance abuse and addictive behaviour, and refer as appropriate
• Assessing the health care needs of patients with undifferentiated and undiagnosed problems
• Screening patients for disease risk factors and early signs of illness
• In consultation with patients and in line with current Practice disease management protocols, developing care plans for health
• Providing counselling and health education
• Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate
• Recording clear and contemporaneous consultation notes to agreed standards
• Collecting data for audit purposes
• Compiling and issuing computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible)
• Prescribing in accordance with the Practice prescribing formulary (or generically) whenever this is clinically appropriate
• In general the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care.

Other Responsibilities within the Organisation:

• Awareness of and compliance with all relevant Practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety
• A commitment to life-long learning and audit to ensure evidence-based best practice
• Contributing to evaluation/audit and clinical standard setting within the organisation
• Undertaking any other duty as reasonably requested by the practice to facilitate adequate provision of services to patients
• Continuing personal development and education; attending training courses when relevant/required

Confidentiality:

• In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
• In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential
• Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Communication:

The post-holder should recognise the importance of effective communication within the team and will strive to:

• Communicate effectively with other team members
• Communicate effectively with patients and carers
• Recognize peoples needs for alternative methods of communication and respond accordingly.

Health & Safety:

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy, to include:

• Using personal security systems within the workplace according to practice guidelines
• Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines
• Correct personal use of Personal Protective Equipment (PPE) and ensuring correct use of PPE by others, advising on appropriate circumstances for use by clinicians, staff and patients.
• Management of the full range of infection control procedures in both routine and extraordinary circumstances (e.g. pandemic or individual infectious circumstances)
• Active observation of current working practices across the practice in relation to infection control, cleanliness and related activities, ensuring that procedures are followed and weaknesses/training needs are identified, escalating issues as appropriate to the responsible person
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process
• Making effective use of training to update knowledge and skills, and initiate and manage the training of others across the full range of infection control and patient processes
• Safe management of sharps use, storage and disposal
• Maintenance of own clean working environment
• Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile and safe way, free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible management
• Actively identifying, reporting, and correcting health and safety hazards and infection hazards immediately when recognised
• Keeping own work areas and general/patient areas generally clean, sterile, identifying issues and hazards/risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with responsible managers
• Undertaking periodic infection control training (minimum annually)
• Correct waste and instrument management, including handling, segregation, and container use
• Maintenance of sterile environments
• Demonstrate due regard for safeguarding and promoting the welfare of children.

Equality and Diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

• Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
• Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Contribution to the implementation of services:

The post-holder will:

• Apply practice policies, standards and guidance
• Discuss with other members of the team how the policies, standards and guidelines will affect own work
• Participate in audit where appropriate.

Personal/Professional Development:

In addition to maintaining continued education through attendance at any courses and/or study days necessary to ensure that professional development requirements are met, the post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include:

• Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

Quality:

The post-holder will strive to maintain quality within the Practice, and will:

• Alert other team members to issues of quality and risk
• Assess own performance and take accountability for own actions, either directly or under supervision
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
• Work effectively with individuals in other agencies to meet patients needs
• Effectively manage own time, workload and resources

This job description is issued as a guideline to help you understand the duties you will be expected to undertake. It may be changed from time to time to meet any new working requirements after discussion between you and the doctors. It does not form part of your contract of employment.

Person Specification

Knowledge and Skills

Essential

• - Understands the importance of evidence based practice and clinical effectiveness
• - Understanding of Clinical Governance and quality issues and health and social policy
• - Ability to make good clear concise medical notes, both computerized and manual
• - Experience of Microsoft Office applications
• - Excellent interpersonal and communication skills
• - A solutions focused approach
• - Ability to listen and empathize
• - Potential to cope with stressful situations
• - Ability to undertake responsibility
• - Able to work as part of a multi-disciplinary team
• - Understanding of the role of teamwork in providing quality care
• - Trustworthy
• - Flexible and a good time keeper
• - Good organizational and time management skills
• - Ability to manage and facilitate change
• - Understanding and acceptance of and adherence to the need to keep strict confidentiality
• - Ability to use own judgement, resources and common sense
• - Able to work under pressure and within an ever changing environment
• - Effective team worker
• - Decisive, confident working style with the ability to deal with competing priorities
• - Commitment to continuing professional development

Qualifications

Essential

• - Full GMC Registration, MBBS / MBChB or equivalent
• - Not subject to suspension under section 41A of the Medical Act 1983
• - Qualified GP with Certificate of Completion of Training (CCT)
• - Currently on National Performers List
• - Has DBS clearance
• - Has had an annual NHS appraisal where applicable
• - Has been revalidated as required

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Bolton Community Practice C.I.C

Address

Waters Meeting Health Centre

Waters Meeting Road

Bolton

BL1 8TT

United Kingdom

Employer's website

http://www.boltoncommunitypractice.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The Healthcare Assistant / Care Co-ordinator will work under the direction of the GPs and nursing team to support the delivery of high-quality patient care across the practice group.

The post holder will undertake delegated clinical duties within their competence, support the delivery of preventative healthcare programmes, assist with chronic disease monitoring where appropriate, and contribute to the smooth running of clinical services.

The role also includes care coordination responsibilities, helping to ensure patients receive timely access to appropriate services, supporting continuity of care, and working closely with the wider multidisciplinary team.

As the Practice Group operates from multiple sites, the successful candidate will be expected to work across all locations as required.

Undertake delegated clinical procedures following appropriate training and competency assessment, including:

• Phlebotomy (essential)
• Blood pressure monitoring
• Pulse rate and rhythm
• Temperature measurement
• Height, weight and BMI recording
• Urinalysis
• ECG recording
• Basic wound care and dressings
• Seasonal influenza, RSV, Shingles, Pneumonia vaccinations (where trained or training will be provided)
• Collection and processing of specimens
• Chaperoning clinicians where appropriate

• Deliver compassionate, patient-centred care.
• Promote dignity, privacy and respect.
• Support patients in maintaining and improving their health.
• Provide health promotion advice within own competence.
• Recognise any changes in a patient's condition and escalate concerns appropriately.

• Support patients to access appropriate services both within and outside the practice.
• Assist with care planning and follow-up where appropriate.
• Liaise with community teams and external healthcare providers.
• Support recall programmes and health promotion initiatives.
• Assist in identifying patients requiring reviews or additional support.
• Contribute towards improving patient outcomes through effective coordination of care.

• Maintain accurate electronic patient records.
• Complete documentation in accordance with practice policies.
• Manage clinical stock and equipment.
• Ensure consulting rooms are prepared before clinics.
• Clean and maintain equipment in accordance with infection prevention policies.
• Report equipment faults promptly.

• Maintain high standards of cleanliness.
• Follow all infection prevention procedures.
• Dispose of clinical waste safely.
• Adhere to national and local IPC guidance.

• Communicate effectively with patients, relatives and colleagues.
• Work collaboratively within the multidisciplinary team.
• Maintain patient confidentiality at all times.
• Demonstrate professionalism and compassion in all interactions.

• Work within the limits of own competence.
• Maintain mandatory training.
• Participate in appraisal and personal development.
• Participate in clinical audits and quality improvement activities.
• Adhere to all Practice policies, procedures and NHS guidance.
• Maintain professional registration where applicable.

Person Specification

Qualifications

Essential

• NVQ Level 2 or Level 3 in Health & Social Care (or equivalent experience)
• Phlebotomy competency
• Basic Life Support certification (or willingness to undertake)
• GCSE (or equivalent) English and Maths

Desirable

• Care Certificate
• Venepuncture qualification
• ECG competency
• Influenza vaccination training
• Care Co-ordinator experience
• Experience using SystmOne

Experience

Essential

• Experience working as a Healthcare Assistant within Primary Care, Community Care or Secondary Care
• Experience undertaking phlebotomy
• Experience working directly with patients
• Experience maintaining accurate clinical records
• Understanding of confidentiality and data protection

Desirable

• GP Practice experience
• Experience supporting chronic disease management
• Experience coordinating patient care
• Experience with recall systems
• Experience working across multiple clinical sites

Skills

Essential

• Excellent communication skills
• Friendly and approachable manner
• Compassionate and caring attitude
• Excellent time management
• Good organisational skills
• Ability to prioritise workload
• Ability to work calmly under pressure
• Strong team working skills
• Good IT skills
• Accurate record keeping
• Ability to work independently when required

Desirable

• Experience using SystmOne
• Experience using Accurx
• Audit experience

Knowledge

Essential

• Understanding of infection prevention and control
• Understanding of safeguarding responsibilities
• Knowledge of confidentiality and GDPR
• Awareness of health promotion
• Understanding of patient-centred care

Desirable

• Understanding of QOF
• Knowledge of Enhanced Services
• Understanding of Primary Care Networks

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

AMP Group Practice

Address

Spa Pool Road

Askern

Doncaster

DN6 0HZ

United Kingdom

Employer's website

https://www.askernmedicalpractice.co.uk (Opens in a new tab)

Job description

Job responsibilities

• Ensure an effective and efficient reception service is provided to patients and any other visitors to the practice
• Deal with all general enquiries (either face to face, on the telephone or online), explain procedures and signpost as required.
• Using your communication skills, ensure that patients with no prior appointment but who need urgent consultation are handled and signposted as necessary, in conjunction with working with the Duty Doctor.
• Explain practice arrangements and formal requirements to new patients and those seeking temporary cover, and ensure procedures are completed.
• Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery.
• Enter requests onto the online platform to assist patients where they are not able.
• Action repeat prescription requests and ensure that they are processed in a timely manner and in line with Practice policy (requests are either electronic or manual).
• Process tasks as advised by the clinical team.
• Advise patients of relevant charges for private (non General Medical Services) services, accept payment and issue receipts for same.
• Enter patient information onto records as required.
• Ensure timely & accurate records are kept.
• Keep the staff kitchen area clean & clear
• Keep the patient waiting room aired and tidy
• Process incoming mail/documents and associated paperwork in an efficient and timely manner as required
• Premises:

o Open up premises at the start of the day when first to arrive, de-activate alarm and make all necessary preparations to receive patients.

o When last to leave at the end of the day, ensure that the closing procedure is followed and that the building is totally secured and the alarm activated.

o Ensure the clinical rooms are cleared and prepared for the next clinic

• Undertake any other additional duties appropriate to the post as requested by the Managers or Partners.

Person Specification

Qualifications

Essential

• Minimum GCSE level of education in Maths & English
• Customer Service experience
• Good standard of general computer skills

Experience

Desirable

• GP Receptionist & EMIS Web experience desired but not essential.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Stanmore Medical Centre

Address

Doctors Surgery

85 Crowshott Avenue

Stanmore

Middlesex

HA7 1HS

United Kingdom

Employer's website

https://stanmoremedicalcentre.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job summary:

The post-holder will manage a caseload and deal with a wide range of health needs in a primary care setting, ensuring the highest standards of care for all registered and temporary patients.

Clinical responsibilities:

• In accordance with the practice timetable, as agreed, the post-holder will make themselves available to undertake a variety of duties, including surgery consultations, telephone consultations and queries, visiting patients at home, checking and signing repeat prescriptions and dealing with queries, paperwork and correspondence in a timely fashion

• Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation

• Assessing the health care needs of patients with undifferentiated and undiagnosed problems

• Screening patients for disease risk factors and early signs of illness

• Developing care plans for health in consultation with patients and in line with current practice disease management protocols

• Providing counselling and health education

• Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate

• Recording clear and contemporaneous consultation notes to agreed standards

• Collecting data for audit purposes

• Compiling and issuing computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible)

• Prescribing in accordance with the practice prescribing formulary (or generically) whenever this is clinically appropriate

• In general, the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care.

Other responsibilities within the organisation:

• Awareness of and compliance with all relevant practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety

• A commitment to life-long learning and audit to ensure evidence-based best practice

• Contributing to evaluation/audit and clinical standard setting within the organisation

• Contributing to the development of computer-based patient records

• Contributing to the summarising of patient records and read-coding patient data

• Attending training and events organised by the practice or other agencies, where appropriate.

Confidentiality:

• In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately

• In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential

• Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & safety:

The post-holder will implement and lead on a full range of promotion and management of their own and others health and safety and infection control as defined in the practice health & safety policy, the practice health & safety manual, and the practice infection control policy and published procedures. This will include (but will not be limited to):

• Using personal security systems within the workplace according to practice guidelines

• Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines

• Providing advice on the correct and safe management of the specimens process, including collection, labelling, handling, use of correct and clean containers, storage and transport arrangements

• Correct personal use of Personal Protective Equipment (PPE) and ensuring correct use of PPE by others, advising on appropriate circumstances for use by clinicians, staff and patients.

• Management of the full range of infection control procedures in both routine and extraordinary circumstances (e.g. pandemic or individual infectious circumstances)

• Hand hygiene standards for self and others

• Managing directly all incidents of accidental exposure

• Management and advice relating to infection control and clinically based patient care protocols, and implementation of those protocols across the practice

• Active observation of current working practices across the practice in relation to infection control, cleanliness and related activities, ensuring that procedures are followed and weaknesses/training needs are identified, escalating issues as appropriate to the responsible person

• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process

• Making effective use of training to update knowledge and skills, and initiate and manage the training of others across the full range of infection control and patient processes

• Monitoring practice facilities and equipment in relation to infection control, ensuring that proper use is made of hand-cleansing facilities, wipes etc., and that these are sufficient to ensure a good clinical working environment. Lack of facilities to be escalated as appropriate to the responsible manager

• Safe management of sharps use, storage and disposal

• Maintenance of own clean working environment

• Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile and safe way, free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible management

• Actively identifying, reporting, and correcting health and safety hazards and infection hazards immediately when recognised

• Keeping own work areas and general/patient areas generally clean, sterile, identifying issues and hazards/risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with responsible managers

• Undertaking periodic infection control training (minimum twice annually)

• Correct waste and instrument management, including handling, segregation, and container use

• Maintenance of sterile environments

• Demonstrate due regard for safeguarding and promoting the welfare of children.

Equality and diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

• Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation

• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues

• Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/professional development:

In addition to maintaining continued education through attendance at any courses and/or study days necessary to ensure that professional development requirements for PREP are met, the post-holder will participate in any training programme implemented by the practice as part of this employment, with such training to include:

• Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development

• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

Quality:

The post-holder will strive to maintain quality within the practice, and will:

• Alert other team members to issues of quality and risk

• Assess own performance and take accountability for own actions, either directly or under supervision

• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance

• Work effectively with individuals in other agencies to meet patients needs

• Effectively manage own time, workload and resources.

Communication:

The post-holder should recognize the importance of effective communication within the team and will strive to:

• Communicate effectively with other team members

• Communicate effectively with patients and carers

• Recognise peoples needs for alternative methods of communication and respond accordingly.

Contribution to the implementation of services:

The post-holder will:

• Apply practice policies, standards and guidance

• Discuss with other members of the team how the policies, standards and guidelines will affect own work

• Participate in audit where appropriate.

Person Specification

Experience

Essential

• Essential
• Evidence of achievement of Foundation Competencies in line with GMC Good Medical Practice standards
• Delivery of high-quality clinical care
• Good relationships and communication with patients
• Good working relationships with colleagues
• Professional behaviour and probity
• Evidence of safe acute clinical care
• Eligibility to work in the UK

Desirable

• Experience working within UK General Practice
• Experience working within a multidisciplinary team environment

Qualifications

Essential

• Essential
• Primary medical qualification e.g. MBBS , MBChB or equivalent.
• Full registration with a licence to practice from the General Medical Council.
• Certificate of Completion of Training CCT in General Practice.
• Be on, or eligible for inclusion on, the Welsh Performers List

Desirable

• Additional clinical qualifications or areas of specialist interest

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

GP Practice in Wales

Address

Newtown Medical Practice

Park Street

Newtown

SY16 1EF

United Kingdom

Employer's website

https://gpwales.co.uk (Opens in a new tab)

Job description

Job responsibilities

We are seeking a caring, enthusiastic and motivated Healthcare Assistant / GP Assistant to join our busy multi-site practice team.

The role will support GPs, Practice Nurses and the wider clinical team in delivering high-quality patient care. Duties will include phlebotomy, blood pressure checks, routine observations, ECGs, urinalysis, new patient checks, basic dressings and vaccinations where appropriately trained.

The post holder will also provide GP Assistant support, including preparing patients and clinical rooms, assisting during consultations and minor procedures, chaperoning, supporting clinical documentation, referrals and investigations, and helping with the smooth running of clinics.

Additional responsibilities will include preparing for and assisting clinicians during our in-house minor surgery and carpal tunnel clinics, including patient preparation, equipment and room preparation, assistance during procedures and post-procedure support.

The successful candidate will have excellent communication, organisational and time-management skills, a compassionate approach and the ability to work calmly under pressure.

The role is 30 hours per week, Monday to Friday, including a minimum of one late evening until 8.00pm each week, with a requirement to work flexibly across our practice sites.

All duties will be undertaken within the individual's training, competence and scope of practice.

Person Specification

Qualifications

Essential

• Good general education (e.g GCSEs)
• Qualified in phlebotomy

Desirable

• Qualified to NVQ level 3

Experience

Essential

• Experience in a Healthcare Assistant role in a primary care setting or A/e department

Desirable

• Experience of working in a GP's surgery

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

AMP Group Practice

Address

Conisbrough Medical Practice

Stone Castle Centre

Conisbrough

Doncaster

South Yorkshire

DN12 3JW

United Kingdom

Employer's website

https://www.askernmedicalpractice.co.uk (Opens in a new tab)

Job description

Job responsibilities

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about University Hospitals of Morecambe Bay visiting our websitehttps://www.uhmb.nhs.uk/

Person Specification

Education/Experience

Essential

• Completion of the NHS Care Certificate or relevant experience to vocational qualification level 3.
• Or willing to complete the care certificate within the first 3 months of employment
• Knowledge of care and related procedures.
• Experience with manual handling of patients, using lifting aids
• Experience of completing patient care records

Desirable

• IT qualification
• Experience and involvement of an improvement project/s
• Experience of holding an area of responsibility relating to training/audit

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

University Hospitals of Morecambe Bay NHS Trust

Address

Royal Lancaster Infirmary

Lancaster

LA1 4RP

United Kingdom

Employer's website

https://www.uhmb.nhs.uk (Opens in a new tab)