Job description

Job responsibilities

Key Clinical Responsibilities

The successful candidate will practice in accordance with GMC standards, accepted good medical practice, and the clinical policies and procedures of Elmwood Family Doctors.

Key responsibilities will include:

• Providing high-quality, patient-centred care through face-to-face and telephone.
• Working to an agreed timetable, including routine and urgent appointments, home visits where required, and the management of clinical correspondence, results and prescription requests.
• Assessing, diagnosing and managing patients presenting with both acute and long-term health conditions.
• Making professional and autonomous clinical decisions, including the management of undifferentiated and complex presentations.
• Undertaking health promotion and disease prevention activities, including identifying risk factors and supporting early intervention.
• Developing and reviewing personalised care plans in partnership with patients and in line with current clinical guidance and practice protocols.
• Maintaining accurate, contemporaneous and high-quality clinical records.
• Contributing to the achievement of Quality and Outcomes Framework (QOF) indicators and other quality improvement initiatives.
• Prescribing safely, effectively and in accordance with local and national prescribing guidance.
• Participating in clinical audit, quality improvement activities and service development projects.
• Supporting the delivery of enhanced services and contributing to clinical governance, education and the continual review of practice policies and protocols.
• Working collaboratively with colleagues across primary, secondary and community care to ensure patients receive appropriate and timely support and referrals.
• Contributing positively to the multidisciplinary team and participating in appraisal, revalidation and continuing professional development activities.

The post holder will be expected to undertake the full range of duties associated with a GP working in primary care and to comply with the requirements of the General Medical Council, Royal College of General Practitioners, NHS England and other relevant professional and regulatory bodies.

Additional Responsibilities

• Support the Practice complaints procedure, participating fully in the investigation and resolution of complaints where required and promoting a culture of learning and continuous improvement.
• Contribute to maintaining a safe, effective and responsive service by identifying and escalating issues relating to quality, patient safety and clinical risk.
• Demonstrate a commitment to equality, diversity and inclusion, treating patients, carers and colleagues with dignity, respect and compassion at all times.
• Work flexibly and collaboratively to support the ongoing needs and development of the Practice and the wider patient population.

Person Specification

Qualifications

Essential

• *Medical Degree
• *Current GMC registration with license to practice
• *Inclusion on the GP register
• *Experience of working in a Primary Care Environment

Desirable

• *Evidence of further qualifications and interests.

Experience

Essential

• Working in the primary care setting Evidence of working with undifferentiated patients Confidence in managing complex patients in a holistic manner

Desirable

• Evidence of quality improvement activity in primary care Evidence of being a valued team member

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Elmwood Family Doctors

Address

Huddersfield Road

Holmfirth

Huddersfield

West Yorkshire

HD9 3TR

United Kingdom

Employer's website

https://elmwoodfamilydoctors.co.uk (Opens in a new tab)

Job description

Job responsibilities

Further to recent organisational growth, we have an exciting opportunity for independent, autonomous Prescribing Clinicians to support our Urgent Care service within the out-of-hours (OOH) period across the Bath, Swindon and Wiltshire locality.

Part and full time rota patterns available

Working from our Chippenham Headquarters and/or from one of our Primary Care Centres, as an Independent, autonomous Prescribing Clinician you will work as part of our multidisciplinary team to deliver safe and timely care to those accessing our Integrated Urgent Care Service, providing a variety of shift opportunities to include:

• Face-to-face shifts based at one of our Primary Care Centres across the locality. Our shifts are based at Chippenham, Salisbury, Swindon and Keynsham.

• Mobile shifts undertaking home visits to patients who are unable to travel to a primary care centre, supported with a fully equipped medical car.

• Triage shifts based at our regional Head Office in Chippenham.

Our service works to coordinate health and care services to patients and where clinically appropriate, utilise alternative pathways to emergency admission.

About the role

Our Advanced Clinical Practitioners provide care through the assessment, diagnosis, treatment and discharge or referral of patients with undifferentiated and undiagnosed injury/illness, or acute exacerbation of existing conditions. You will assist in the development of an integrated approach to the delivery of patient care across the whole system of health and social care, working in partnership with all relevant stakeholders.

The key elements of the role include but are not limited to:

• Working as an autonomous practitioner providing clinical assessment, diagnosis (where possible), and treatment (where appropriate) for adult and paediatric patients invited to attend our Primary Care Centres or during remote consultations.

• Accurately triaging & prioritising all patients, demonstrating the use of a variety of techniques to elicit the history of an event / illness including past medical and drug history.

• Undertaking home visits to patients who are unable to travel to a primary care centre, supported with a fully equipped medical car and a driver.

• Referring patients to alternative care settings, where appropriate.

• Supporting our Care Coordination Service from our regional Head Office.

• Supporting with triage of calls that have come via the NHS111 pathway during the core daytime surgery opening hours.

• Support other clinicians on shift as required.

Please note that the support of a senior clinician is always available remotely during your shift.About you

You will be a registered nurse, paramedic, or other allied health professional, with a non-medical prescribing qualification with at least two years prescribing experience in the context of a broad scope of practice.

Skills and experience

• Ability to work autonomously both in-hours and out of hours.

• Achieved an MSc in Advanced Practice.

• Extensive evidence of relevant experience and knowledge.

• Training and experience of physical assessment and clinical reasoning with patients of all ages (including paediatrics and EOL).

• Ability to demonstrate a wide knowledge base and competency in clinical practice.

• Understanding of the emergency care pathways.

• Knowledge of primary health care issues affecting a diverse local population.

• Will have at least 2 years worth of prescribing experience.

• Completion of a clinical reasoning module e.g. PADRIP or equivalent

About us

HealthHero Integrated Care delivers urgent and out-of-hours healthcare services across Bath, Swindon and Wiltshire (BSW) and Shropshire, Telford and Wrekin (STW). Working alongside NHS partners, our teams help patients access safe, responsive and appropriate care.

Our Integrated Urgent Care services support patients across both localities, providing clinical assessment and urgent care outside normal GP opening hours. Services include:

• Telephone clinical assessment and consultation

• Video consultations

• Face-to-face appointments at our treatment centres

• Home visits for patients unable to travel

• Clinical assessment and advice following NHS 111 referrals

• In-hours care coordination, helping patients and healthcare professionals access the most appropriate care pathway

Our services bring together clinical, operational and care coordination colleagues to deliver responsive, patient-centred care. Whether providing advice remotely, seeing a patient at a treatment centre, coordinating care or visiting them at home, our teams help patients access the right support.

As part of the HealthHero Group, we exist to simplify healthcare and improve lives by making care feel instant, intelligent and human. HealthHero is Europes largest digital health provider, delivering four million consultations each year through a digital clinic that brings physical and mental healthcare together. Our services range from GP appointments and mental health support to long-term condition management.

Why us?

Our values guide us, every day we strive to Simplify, Own, Aspire and Respect (SOAR) and we're rewarded when we do.

We value time, therefore, we have some suggestions to help you better understand Health Hero Integrated Care Clinical Services, and to familiarise yourself with our Quality Account. Please click on the hyperlinks above to learn more about us in just a few moments.

What we offer

• Competitive rates of pay, from an hourly base rate of £38.56 up to £77.12.

• Flexibility and a varied portfolio of work, incorporating all areas of urgent care.

• Generous clinical shift enhancements for all public holidays.

• Comprehensive induction programme and ongoing professional development.

• Continuous professional development with opportunities to maintain and enhance clinical skills.

• Access to bespoke training days with support from external healthcare specialists.

• Generous pension scheme and holiday entitlement.

• Simply Health cash plan.

Apply

To obtain a full job description or to arrange an informal conversation about this role, please contact [email protected]

Equality, Inclusivity and Diversity

In line with our commitment to Equality, Inclusivity and Diversity, we welcome and encourage applications from all suitably qualified candidates from all backgrounds. We are committed to supporting and promoting equality and diversity and aim to establish an inclusive working environment. As such, we welcome diverse applications from candidates irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (including colour, nationality, ethnic and national origin), religion or belief, sex, or sexual orientation.

We are a certified Disability Confident Employer and is committed to affording equal opportunities for candidates with disabilities or special needs. Should you require any reasonable adjustments to be made at any part of your application process, please let us know by contacting us at [email protected]

Safeguarding

Please see here for information relating to our commitment to safeguarding as a provider of healthcare.

Person Specification

Experience

Essential

• Skills and experience
• Ability to work autonomously both in-hours and out of hours.
• Achieved an MSc in Advanced Practice.
• Extensive evidence of relevant experience and knowledge.
• Training and experience of physical assessment and clinical reasoning with patients of all ages (including paediatrics and EOL).
• Ability to demonstrate a wide knowledge base and competency in clinical practice.
• Understanding of the emergency care pathways.
• Knowledge of primary health care issues affecting a diverse local population.
• Will have at least 2 years worth of prescribing experience.
• Completion of a clinical reasoning module e.g. PADRIP or equivalent

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

HealthHero Integrated Care

Address

Fox Talbot House

4 Bellinger Close

Chippenham

SN15 1BN

United Kingdom

Employer's website

https://www.healthhero.com/ (Opens in a new tab)

Job description

Job responsibilities

Please read the attached Applicant Pack prior to completing your application form to find out more information.

Please download a copy of the Job Description and Person Specification located under the Supporting documents heading to read more about the advertised role.

As part of making your application we encourage you to review the Trusts Careers webpage Careers :: East Cheshire NHS Trust for more information about working for East Cheshire NHS Trust.

We are an equal opportunities employer and welcome all applications irrespective of age, disability, gender, sexual orientation, race or religion. The Trust is a Disability Confident Leader and as such, applicants with disabilities will be offered an interview providing they meet the minimum criteria for the post (outlined in the Person Specification).

We understand that some applicants may choose to use artificial intelligence (AI) tools to assist in preparing their application. While this is not discouraged, it is essential to personalise this information, particularly your supporting information section as these tools cannot fully grasp the context or requirements of the job youre applying for. We kindly remind candidates that all submissions must be truthful and accurately reflect your own experiences and suitability for this role. Personal integrity and authenticity are central to our recruitment process and being a member of East Cheshire NHS Trust.

Applicants are advised to apply early as we reserve the right to close the advert prior to the advertised closing date should we receive a large number of applications.

We look forward to receiving your application.

Person Specification

Qualifications

Essential

• GCSEs (or equivalent) including English and Maths
• NVQ Level 2 or equivalent experience in administration or clerical work

Knowledge & Skills

Essential

• Basic knowledge of medical terminology or willingness to learn
• Good keyboard and IT skills
• Effective verbal and written communication skills
• Ability to organise own workload and meet deadlines
• Attention to detail and commitment to accuracy

Experience

Essential

• Experience in an administrative or clerical role, preferably within healthcare
• Experience using IT systems for data entry and record keeping

Desirable

• Experience working within the NHS or a GP practice
• Familiarity with patient administration systems
• Experience handling patient enquiries

Orther role requirements

Essential

• Please refer to the job description and person specification for details of all role requirements

Further information

Essential

• Please provide any additional relevant information to support your application. Please note that this is a non-scoring question

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

East Cheshire NHS Trust

Address

Macclesfield District

General Hospital

Victoria Road, Macclesfield

SK10 3BL

United Kingdom

Employer's website

https://www.eastcheshire.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Description:

• To provide the Dental Officers with clinical and administrative support to enable him/her to achieve his/her primary purpose, including the provision of dental hygiene treatment, oral hygiene instruction and education and any other appropriate clinical procedure as prescribed by a Dental Officer working towards improving and maintaining the oral health of entitled personnel.
• To undertake all activities described in the GDC Scope of Practice. Carrying out work under the direction of a registered dentist who has examined the patient and indicated in writing the course of treatment to be provided. This is in accordance with the Dental Auxiliary Regulations 1986, as amended by the Dental Auxiliaries (amended) Regulations 1991.
• To ensure that not less than 6.5 hours per day in 2 sessions are set aside for appointed patients.
• To comply with all Health and Safety Policy directives and legislation.
• To maintain own appointment book when a receptionist is not available and liaise between Dental Officer and patients concerning appointments.
• To carry out preventive cross infection procedures including sterilisation of instruments and materials in compliance with current legislation (HTM 01-05) and best practice as described in DPHC (Dental) SOPs Chapter 17.
• To manage his/her surgery to a high standard at all times with respect to cleanliness, equipment maintenance (including end-of-day), documentation and security.
• To accurately record treatment on the integrated Electronic Health Records (either) such as the Defence Medical Information Capability Programme (DMICP).
• To ensure that all periodontal patients and other risk categories that are entered on the IEHR are recalled for reviews and annual inspection appointments.
• To collect and promptly file FMed 271s of his/her concern, reporting any appointment delays or FTAs to the Practice Manager, receptionist and/or patient as appropriate.
• To carry out interim treatments (between dental examinations by the dentist), provided that the treatment intervals have been specified in the written prescription. (This is a GDC ruling and applies to DHs working in general practice,community or hospital service.)

Person Specification

Qualifications

Essential

• Essential Requirements/ Qualifications/ Experience:
• Must be a fully qualified hygienist registered with General Dental Council (GDC) without restrictions.
• Must hold valid suitable and appropriate indemnity insurance with a recognised dental defence organisation.
• Must have completed GDC highly recommended Continuing Professional Development (CPD) including medical emergencies, safeguarding children and vulnerable adults, disinfection and decontamination, radiography and radiation protection.
• Must be trained and current in emergency and resuscitation procedures and have practised and tested these procedures at least annually in accordance with Resuscitation Council (UK) guidelines and (in accordance with JSP 950 Leaflet 4-6-1 DMS CPR Standards and Training.
• Must have undertaken the additional health clearance checks for clinicians required to perform Exposure Prone Procedures (in accordance with the Department of Health policy entitled Health clearance for tuberculosis, hepatitis B, hepatitis C and HIV: New Healthcare Workers).
• Must be in date and able to provide certification for Safeguarding Children and Young People and Safeguarding Adults up to and including Level 3 training.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Honeybeerecruitment.com Ltd. trading as Military Medical Personnel (MMP)

Address

Helston

Cornwall

TR12 7RH

United Kingdom

Employer's website

https://www.militarymedicalpersonnel.com/ (Opens in a new tab)

Job description

Job responsibilities

• Provide a full range of medical services as defined in the core GMS contract, additional and enhanced services where appropriate.
• Provide other personal medical services to meet identified patients need.
• Make professional, autonomous decisions in relation to presenting problems whether self-referred or referred from other healthcare professionals within the organisation.
• Assess the healthcare needs of patients with undifferentiated and undiagnosed problems.
• Screen patients for disease risk factors and early signs of illness.
• Develop care plans for health in consultation with patients and in line with current practice; disease management protocols, provide counselling and health education.
• Work within current ICB policy for prescribing.
• Complete any tasks/duties set by the partners or practice manager.

Person Specification

Qualifications

Essential

• Registration and Certification:
• Be included in NHS England list of medical practitioners as per section 91 of the NHS Act 2006.
• Hold full registration with the General Medical Council (GMC) on the General Practitioner Register.

Experience

Essential

• Accepting interest from those who are newly qualified or experienced
• Eager to learn and grow in healthcare environment.
• Strong clinical skills with an evidence-based approach to patient care.
• Proficient in using electronic health records and embracing new technologies.
• Excellent interpersonal skills with the ability to work effectively within a multidisciplinary team.
• Passionate about technology and improving healthcare outcomes.
• Ability to manage time effectively and work independently.
• Experience of working in a GP practice and Primary Care

Desirable

• Understand QOF areas and achievement

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Pilgrims Way Surgery

Address

Pilgrims Way

Dartford

Kent

DA1 1QY

United Kingdom

Employer's website

https://www.pilgrimswaysurgery.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

A key aspect of this role is providing exceptional customer service. You will be expected to handle patient complaints with empathy and professionalism, ensuring that all concerns are addressed promptly and appropriately. Additionally, you will keep patients informed about waiting times, test results and any unexpected delays, ensuring they feel informed and valued throughout their interactions without practice.

Required skills and qualifications:

• Previous experience in a customer service or administrative role is desirable.

• Excellent communication skills, bother verbal and written.

• Proficiency in computer systems and software.

• Strong organisational skills and attention to detail.

• Ability to multitask and prioritise tasks effectively in a fast-paced environment.

• Empathic and patient-centred approach to customer service.

Person Specification

Experience

Desirable

• Experience in a GP Practice or Health Care Organisation Previous reception experience Knowledge of clinical databases including SystmOne Ability to use Microsoft Office programs (Word & Excel)

Personal Qualities and Skills

Essential

• Good communication skills, in person and over the telephone Possessing sensitivity, tact, and diplomacy Self-motivated with a high degree of personal integrity An organised approach to work Computer literate Reliable Flexible with an adaptable approach Ability to work on own initiative Ability to maintain strict confidentiality Able to work under pressure Calm and patient manner Ability to work to deadlines and under pressure. Ability to multitask and prioritise own workload Time management skills

Qualifications

Essential

• Education to GCSE level, NVQ level 2 (or equivalent)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Coastal Partnership

Address

Windmill Surgery

London Road

Wymondham

Norfolk

NR18 0AF

United Kingdom

Employer's website

https://www.coastaldoctors.co.uk (Opens in a new tab)

Job description

Job responsibilities

To work as an autonomous and accountable practitioner, responsible for providing high-quality clinical pharmacy services to the practice population. The post holder will deliver safe, effective and patient-centred care, supporting medicines optimisation and ensuring prescribing is clinically appropriate, evidence-based and cost-effective.

The post holder will work within their professional scope of practice and adhere to the standards and guidance set by the General Pharmaceutical Council (GPhC). They will contribute to the effective management and development of pharmacy services within the practice, working collaboratively with GPs, nurses, other healthcare professionals and the wider multidisciplinary team.

The successful candidate will be expected to demonstrate a commitment to patient safety, clinical excellence and continuous improvement, while contributing positively to the practice and supporting the delivery of high-quality primary care services.

Person Specification

Qualifications

Essential

• Registered Pharmacist with the General Pharmaceutical Council (GPhC)
• Appropriate pharmacy qualification (MPharm or equivalent)
• Evidence of ongoing Continuing Professional Development (CPD)
• Experience of working within a healthcare or primary care environment
• Understanding of medicines optimisation and safe prescribing
• Understanding of clinical governance, patient safety and risk management
• Knowledge of relevant pharmacy legislation, professional standards and guidance
• Understanding of the role of pharmacy within primary care and the wider multidisciplinary team

Desirable

• Postgraduate qualification in clinical pharmacy, primary care pharmacy or equivalent
• Experience of working within a GP practice or Primary Care Network
• Experience of medicines management and optimisation
• Experience of supporting long-term condition management
• Knowledge of QOF, NICE guidance and local prescribing policies
• Experience of ICB initiatives and primary care pharmacy programmes
• Experience of clinical audit and quality improvement

Essential criteria

Essential

• Ability to communicate effectively with patients, carers and healthcare professionals
• Strong IT skills and confidence using clinical and pharmacy-related systems
• Experience of using SystmOne or another clinical system
• Good understanding of medicines management and optimisation
• Experience of medication reviews and supporting safe and effective prescribing
• Ability to work both autonomously and as part of a multidisciplinary team
• Excellent time management and organisational skills
• Ability to prioritise workload and manage competing demands effectively
• Strong problem-solving and analytical skills
• Ability to interpret clinical and prescribing information accurately
• Experience of clinical audit, quality improvement or service development
• Ability to follow clinical policies, procedures and professional guidance
• Commitment to patient safety and high-quality patient-centred care
• Ability to work under pressure and remain calm in challenging situations
• Flexible, cooperative and willing to support the wider practice team
• Motivated, proactive and forward-thinking
• High levels of integrity, professionalism and confidentiality
• Sensitive and empathetic when dealing with patients who may be distressed or vulnerable
• Commitment to ongoing professional development
• Ability to identify opportunities to improve medicines optimisation and patient outcomes
• Ability to use resources effectively and support cost-effective prescribing

Desirable

• Previous experience within a GP practice or Primary Care Network
• Experience of conducting structured medication reviews
• Experience of managing long-term conditions within a primary care setting
• Experience of prescribing audits and medicines optimisation projects
• Experience of working with a Primary Care Network (PCN)
• Knowledge of local ICB prescribing priorities and initiatives
• Experience of supporting or delivering clinical education to colleagues
• Experience of contributing to service development and implementation of new pharmacy services
• Experience of working with multidisciplinary teams in primary care

Experience

Essential

• Current registration with the General Pharmaceutical Council (GPhC)
• Eligibility to practise as a pharmacist in the UK
• Evidence of maintaining professional competence and ongoing CPD
• Commitment to working within the GPhC standards and professional guidance
• Appropriate professional indemnity/insurance arrangements

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Northfield Surgery

Address

The Vermuyden Centre

Fieldside

Thorne

South Yorkshire

DN8 4BQ

United Kingdom

Employer's website

https://www.northfield-fieldroadsurgeries.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Further to recent organisational growth, we have an exciting opportunity for independent, autonomous Prescribing Clinicians to support our Urgent Care service within the out-of-hours (OOH) period across the Shropshire, Telford and Wrekin locality.

Part and full time rota patterns available

Working from our Telford Headquarters and/or from one of our Primary Care Centres, as an Independent, autonomous Prescribing Clinician you will work as part of our multidisciplinary team to deliver safe and timely care to those accessing our Integrated Urgent Care Service, providing a variety of shift opportunities to include:

• Face-to-face shifts based at one of our Primary Care Centres across the Shropshire, Telford and Wrekin locality. Our shifts are based at Shrewsbury, Telford, Bridgnorth, Ludlow and Whitchurch.

• Mobile shifts undertaking home visits to patients who are unable to travel to a primary care centre, supported with a fully equipped medical car.

• Triage shifts based at our regional Head Office in Telford.

Our service works to coordinate health and care services to patients and where clinically appropriate, utilise alternative pathways to emergency admission.

About the role

Our Advanced Clinical Practitioners provide care through the assessment, diagnosis, treatment and discharge or referral of patients with undifferentiated and undiagnosed injury/illness, or acute exacerbation of existing conditions. You will assist in the development of an integrated approach to the delivery of patient care across the whole system of health and social care, working in partnership with all relevant stakeholders.

The key elements of the role include but are not limited to:

• Working as an autonomous practitioner providing clinical assessment, diagnosis (where possible), and treatment (where appropriate) for adult and paediatric patients invited to attend our Primary Care Centres or during remote consultations.

• Accurately triaging & prioritising all patients, demonstrating the use of a variety of techniques to elicit the history of an event / illness including past medical and drug history.

• Undertaking home visits to patients who are unable to travel to a primary care centre, supported with a fully equipped medical car and a driver.

• Referring patients to alternative care settings, where appropriate.

• Supporting our Care Coordination Service from our regional Head Office.

• Supporting with triage of calls that have come via the NHS111 pathway during the core daytime surgery opening hours.

• Support other clinicians on shift as required.

Please note that the support of a senior clinician is always available remotely during your shift.About you

You will be a registered nurse, paramedic, or other allied health professional, with a non-medical prescribing qualification with at least two years prescribing experience in the context of a broad scope of practice.

Skills and experience

• Ability to work autonomously both in-hours and out of hours.

• Achieved an MSc in Advanced Practice.

• Extensive evidence of relevant experience and knowledge.

• Training and experience of physical assessment and clinical reasoning with patients of all ages (including paediatrics and EOL).

• Ability to demonstrate a wide knowledge base and competency in clinical practice.

• Understanding of the emergency care pathways.

• Knowledge of primary health care issues affecting a diverse local population.

• Will have at least 2 years worth of prescribing experience.

• Completion of a clinical reasoning module e.g. PADRIP or equivalent

About us

HealthHero Integrated Care delivers urgent and out-of-hours healthcare services across Bath, Swindon and Wiltshire (BSW) and Shropshire, Telford and Wrekin (STW). Working alongside NHS partners, our teams help patients access safe, responsive and appropriate care.

Our Integrated Urgent Care services support patients across both localities, providing clinical assessment and urgent care outside normal GP opening hours. Services include:

• Telephone clinical assessment and consultation

• Video consultations

• Face-to-face appointments at our treatment centres

• Home visits for patients unable to travel

• Clinical assessment and advice following NHS 111 referrals

• In-hours care coordination, helping patients and healthcare professionals access the most appropriate care pathway

Our services bring together clinical, operational and care coordination colleagues to deliver responsive, patient-centred care. Whether providing advice remotely, seeing a patient at a treatment centre, coordinating care or visiting them at home, our teams help patients access the right support.

As part of the HealthHero Group, we exist to simplify healthcare and improve lives by making care feel instant, intelligent and human. HealthHero is Europes largest digital health provider, delivering four million consultations each year through a digital clinic that brings physical and mental healthcare together. Our services range from GP appointments and mental health support to long-term condition management.

Why us?

Our values guide us, every day we strive to Simplify, Own, Aspire and Respect (SOAR) and we're rewarded when we do.

We value time, therefore, we have some suggestions to help you better understand Health Hero Integrated Care Clinical Services, and to familiarise yourself with our Quality Account. Please click on the hyperlinks above to learn more about us in just a few moments.

What we offer

• Competitive rates of pay, from an hourly base rate of £38.56 up to £77.12.

• Flexibility and a varied portfolio of work, incorporating all areas of urgent care.

• Generous clinical shift enhancements for all public holidays.

• Comprehensive induction programme and ongoing professional development.

• Continuous professional development with opportunities to maintain and enhance clinical skills.

• Access to bespoke training days with support from external healthcare specialists.

• Generous pension scheme and holiday entitlement.

• Simply Health cash plan.

Apply

To obtain a full job description or to arrange an informal conversation about this role, please contact [email protected]

Equality, Inclusivity and Diversity

In line with our commitment to Equality, Inclusivity and Diversity, we welcome and encourage applications from all suitably qualified candidates from all backgrounds. We are committed to supporting and promoting equality and diversity and aim to establish an inclusive working environment. As such, we welcome diverse applications from candidates irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (including colour, nationality, ethnic and national origin), religion or belief, sex, or sexual orientation.

We are a certified Disability Confident Employer and is committed to affording equal opportunities for candidates with disabilities or special needs. Should you require any reasonable adjustments to be made at any part of your application process, please let us know by contacting us at [email protected]

Safeguarding

Please see here for information relating to our commitment to safeguarding as a provider of healthcare.

Person Specification

Experience

Essential

• Skills and experience
• Ability to work autonomously both in-hours and out of hours.
• Achieved an MSc in Advanced Practice.
• Extensive evidence of relevant experience and knowledge.
• Training and experience of physical assessment and clinical reasoning with patients of all ages (including paediatrics and EOL).
• Ability to demonstrate a wide knowledge base and competency in clinical practice.
• Understanding of the emergency care pathways.
• Knowledge of primary health care issues affecting a diverse local population.
• Will have at least 2 years worth of prescribing experience.
• Completion of a clinical reasoning module e.g. PADRIP or equivalent

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

HealthHero Integrated Care

Address

Grosvenor House

Central Park

Telford

TF2 9TW

United Kingdom

Employer's website

https://www.healthhero.com/ (Opens in a new tab)

Job description

Job responsibilities

• Support the day to day operations of the practice, working closely with the Business Manager and helping ensure staff meet their responsibilities. Support the supervision, induction, training, recruitment and absence management of reception and administrative staff.

• Support HR administration, ensuring compliance with practice policies and procedures, maintaining training and appraisal records, managing DBS checks, annual leave through TeamNet and supporting staff development.
• Support the management of the clinical system and IT processes, including user access and security for EMIS Web. Assist staff with searches, audits, templates and rotas, and help resolve local IT issues.
• Support governance and operational compliance, including significant events, audits, complaints management, risk management, health and safety, fire safety, COSHH, PAT testing, legionella and waste management.
• Assist with premises and asset management, insurance reports, smart card sponsorship and PPG meetings. Liaise with external stakeholders and provide administrative support to the Business Manager when required.

No canvassing or recruitment agencies.

Person Specification

Qualifications

Essential

• Good standard of education with excellent literacy and numeracy skills;
• Leadership and / or Management Qualification;

Desirable

• AMSPAR Qualification;

Experience

Essential

• Experience working with the general public;
• Experience working in a healthcare setting;
• Relevant health and safety experience;
• Experience in performance management, including appraisal writing, staff development, and disciplinary procedures;
• Experience in workforce planning.

Desirable

• Experience in leading multidisciplinary teams;
• NHS / Primary Care General Practice experience;
• Experience in producing agendas and minutes for meetings;

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Primary Care Management Solutions Ltd

Address

Chiltern House Medical Centre

45-47 Temple End

HIGH WYCOMBE

HP13 5DN

United Kingdom

Employer's website

https://www.pcmsolutions.co.uk (Opens in a new tab)

Job description

Job responsibilities

Key Responsibilities

1. Clinical Practice & Home Visiting

• Autonomous Consultations: Manage a clinical caseload using face-to-face, telephone, and digital triage pathways.
• Domiciliary Care: Undertake acute and routine home visits for housebound or complex patients.
• Clinical Assessment: Conduct detailed history-taking and physical examinations of undifferentiated conditions.
• Diagnosis & Management: Formulate accurate diagnosis and treatment plans for acute illness and chronic diseases.
• Independent Prescribing: Prescribe safely and effectively within current legal and local frameworks.
• Investigations: Order, interpret, and action diagnostic tests including pathology and radiology.
• Escalation: Make referrals to secondary care, community teams, or arrange emergency admissions when required.

2. Care Quality & Administration

• Documentation: Maintain accurate, comprehensive electronic patient records using EMIS Web.
• Coding: Ensure effective use of SNOMED CT coding for clinical information.
• QOF & Targets: Support the practice in hitting targets related to QOF and local health contracts.
• Audits: Participate in and lead clinical audits to maintain evidence-based local guidelines.

3. Leadership & Education

• MDT Collaboration: Work with GPs, Outreach Team and District Nurses, to coordinate care pathways.
• Mentorship: Provide clinical supervision and support to practice nurses and junior staff.
• Professional Development: Maintain professional revalidation in line with NMC standards.

This job description is intended as a guide to the main responsibilities of the post and is not an exhaustive list of duties. The post holder may be required to undertake other duties appropriate to the role, in line with the needs of the practice and service development.

Person Specification

Qualifications

Essential

• Current professional registration with the NMC, HCPC or other relevant professional body.
• Holds the recognised qualifications and credentials required to meet the NHS England Advanced Practice framework and be eligible for an Advanced Practice Digital Badge (where applicable to the role).
• Master's level qualification in Advanced Clinical Practice (or equivalent)
• Independent Prescribing qualification.
• Evidence of continuing professional development

Desirable

• Master's degree in Advanced Clinical Practice.
• Teaching, mentorship or assessor qualification.

Experience

Essential

• Experience working as an Advanced Clinical Practitioner (ACP) or Advanced Nurse Practitioner (ANP) within Primary Care, Urgent Care or Emergency Care
• Experience of autonomous clinical assessment and decision making.
• Experience managing acute and minor illness presentations.
• Experience managing frail/elderly patients and those with long-term conditions.
• Experience of multidisciplinary team working.

Desirable

• Previous experience in General Practice.
• Experience using EMIS Web.
• Experience undertaking care home rounds.
• Experience of telephone and online triage.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Wetmore Road Surgery

Address

12 Wetmore Road

Burton-on-trent

Staffordshire

DE14 1SL

United Kingdom

Employer's website

https://www.wetmoreroadsurgery.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

• The delivery of highly effective medical care to the entitled population

• The provision of services commensurate with the GMS contract

• Generic prescribing adhering to local and national guidance

• Effective management of long-term conditions

• Processing of administration in a timely manner, including referrals, repeat prescription requests and other associated administrative tasks.

• On a rotational basis, undertake telephone triage and duty doctor roles.

• Maintain accurate clinical records in conjunction with good practice, policy, and guidance.

• Work collaboratively, accepting an equal share of the practice workload.

• Adhere to best practice recommended through clinical guidelines and the audit process.

• Contribute to the successful implementation of continuous improvement and quality initiatives within the practice.

• Accept delegated responsibility for a specific area (or areas) or the QOF.

• Ensure compliance with the appraisal process.

• Prepare and complete the revalidation process.

• Commit to self-learning and in still an ethos of continuing professional development across the practice team.

• Support the training of medical students from all clinical disciplines.

• Support the partners in achieving the strategic aims of the practice, making recommendations to enhance income and reduce expenditure.

• Encourage collaborative working, consulting with all staff regularly, always promoting a culture of continuous improvement.

Person Specification

Qualifications

Essential

• Applicants must hold a primary medical degree, full General Medical Council (GMC) registration with a licence to practise, a Certificate of Completion of Training (CCT) or equivalent in General Practice, and active inclusion on a UK National Performers List

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

GP Practice in Wales

Address

Doctors Surgery

Corwen House, Market Place

Penygroes

CAERNARFON

Gwynedd

LL54 6NN

United Kingdom

Employer's website

https://gpwales.co.uk (Opens in a new tab)

Job description

Job responsibilities

The following are the core responsibilities of the practice nurse. There may be on occasion a requirement to carry out other tasks; this will be dependent on factors such as workload and staffing levels:

a. Develop, implement and embed health promotion and well-being programmes

b. Implement and evaluate individual treatment plans for chronic disease patients

c. Identify, manage and support patients at risk of developing long-term conditions, preventing adverse effects on patients health

d. Provide routine nursing care to patients as required in accordance with clinical-based evidence, NICE and the NSF

e. Provide wound care (ulcer/Doppler etc.) to patients

f. Provide travel medicine services

g. Request pathology services as necessary

h. Process pathology results as required

i. Provide chronic disease clinics, delivering patient care as necessary, referring patients to secondary/specialist care as required

j. Maintain accurate clinical records in conjunction with extant legislation

k. Ensure read codes are used effectively

l. Maintain chronic disease registers

m. Develop, implement and embed well woman clinics

n. Develop, implement and embed well man clinics

o. Chaperone patients where necessary

p. Assist GPs with minor surgery when required

q. Prioritise health issues and intervene appropriately

r. Support the team in dealing with clinical emergencies

s. Recognise, assess and refer patients presenting with mental health needs

t. Implement vaccination programmes for adults and children

u. Support patients in the use of their prescribed medicines or over-the-counter medicines (within own scope of practice)

v. Liaise with external services/agencies to ensure the patient is supported appropriately (vulnerable patients etc.)

w. Delegate clinical responsibilities appropriately (ensuring safe practice and that the task is within the scope of practice of the individual)

x. Support the clinical team with all safeguarding matters, in accordance with local and national policies

y. Understand practice and local policies for substance abuse and addictive behaviour, referring patients appropriately

z. Deliver opportunistic health promotion where appropriate

Secondary responsibilities

In addition to the primary responsibilities, the practice nurse may be requested to:

a. Act as the audit lead, effectively utilising the audit cycle

b. Monitor and ensure the safe storage, rotation and disposal of medicaments

c. Support junior members of the nursing team, providing guidance when necessary

d. Participate in local initiatives to enhance service delivery and patient care

e. Support and participate in shared learning within the practice

f.Continually review clinical practices, responding to national policies and initiatives where appropriate

g.Participate in the review of significant and near-miss events applying a structured approach, i.e. root cause analysis (RCA).

"No canvassing or recruitment agencies, please."

Person Specification

Clinical knowledge

Essential

• Wound care/removal of sutures and staples; ECGs; Venepuncture; New patient medicals; Chaperone procedure; Requesting pathology tests and processing the results, advising patients accordingly; Travel medicine; Diabetes; Hypertension; Asthma; Spirometry; CHD; Immunisations (routine, childhood and travel); Womens health (Cervical cytology, contraception etc.); Understands the importance of evidence-based practice; Broad knowledge of clinical governance; Ability to record accurate clinical notes; Ability to work within own scope of practice and to understand when to refer to GPs; Knowledge of health promotion strategies; Understands the requirement for PGDs and associated policy;

Desirable

• Knowledge of public health issues in the local area; Awareness of issues within the wider health arena;

Qualifications

Essential

• NMC Registered Nurse

Desirable

• Postgraduate diploma or degree ( Care)

Experience

Essential

• Experience working in a primary care environment; Experience chronic disease management.

Desirable

• Experience of working as a practice nurse or community nurse

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Primary Care Management Solutions Ltd

Address

Grove Village Medical Centre

4 Cleeve Court

Kilross Road

Bedfont

TW14 8SN

United Kingdom

Employer's website

https://www.pcmsolutions.co.uk (Opens in a new tab)

Job description

Job responsibilities

We have an exciting opportunity for an independent, autonomous Prescribing Clinicians to support our Urgent Care service within the out of hours (OOH) period both during the week and on weekends across the Bath, Swindon and Wiltshire locality.

Working from our Chippenham Headquarters and/or from one of our Primary Care Centres, as an Independent, autonomous Prescribing Clinician you will work as part of our multidisciplinary team to deliver safe and timely care to those accessing our Integrated Urgent Care Service, providing a variety of shift opportunities to include:

• Face to face shifts based at one of our Primary Care Centres in Chippenham, Salisbury, Keynsham or Swindon.

• Mobile shifts undertaking home visits to patients who are unable to travel to a primary care centre, supported with a fully equipped medical car.

• Triage shifts based at Head Office in Chippenham.

Our service works to coordinate health and care services to patients and where clinically appropriate, utilise alternative pathways to emergency admission.

Part and full time rota patterns available

About the role

Our Enhanced Clinical Practitioners provide care through the assessment, diagnosis, treatment and discharge or referral of patients with undifferentiated and undiagnosed injury/illness, or acute exacerbation of existing conditions. You will assist in the development of an integrated approach to the delivery of patient care across the whole system of health and social care, working in partnership with all relevant stakeholders.

The key elements of the role include but are not limited to:

• Working as an autonomous practitioner with the support of an Advanced Clinical Practitioner or GP, providing clinical assessment, diagnosis (where possible), and treatment (where appropriate) for adult and paediatric patients invited to attend our Primary Care Centres or during remote consultations.

• Accurately triaging & prioritising all patients, demonstrating the use of a variety of techniques to elicit the history of an event / illness including past medical and drug history.

• Undertaking home visits to patients who are unable to travel to a primary care centre, supported with a fully equipped medical car and a driver.

• Referring patients to alternative care settings, where appropriate.

• Supporting our Care Coordination Service from our regional Head Office.

• Supporting with triage of calls that have come via the NHS111 pathway during the core daytime surgery opening hours.

Please note that the support of a senior clinician is always available remotely during your shift.

About you

You will be a registered nurse, paramedic, or other allied health professional, with a non-medical prescribing qualification in the context of a broad scope of practice. You may also be working towards an MSc in Advanced Practice.

Skills and experience

• Ability to work autonomously both in-hours and out of hours.

• Evidence of an equivalent accumulation of relevant experience and knowledge.

• Training and experience of physical assessment and clinical reasoning with patients of all ages (including paediatrics).

• Ability to demonstrate a wide knowledge base and competency in clinical practice.

• Understanding of the emergency care pathways.

• Knowledge of primary health care issues affecting a diverse local population.

• Will have at least 2 years worth of prescribing experience.

• Completion of a clinical reasoning module e.g. PADRIP or equivalent

About us

HealthHero Integrated Care delivers urgent and out-of-hours healthcare services across Bath, Swindon and Wiltshire (BSW) and Shropshire, Telford and Wrekin (STW). Working alongside NHS partners, our teams help patients access safe, responsive and appropriate care.

Our Integrated Urgent Care services support patients across both localities, providing clinical assessment and urgent care outside normal GP opening hours. Services include:

• Telephone clinical assessment and consultation

• Video consultations

• Face-to-face appointments at our treatment centres

• Home visits for patients unable to travel

• Clinical assessment and advice following NHS 111 referrals

• In-hours care coordination, helping patients and healthcare professionals access the most appropriate care pathway

Our services bring together clinical, operational and care coordination colleagues to deliver responsive, patient-centred care. Whether providing advice remotely, seeing a patient at a treatment centre, coordinating care or visiting them at home, our teams help patients access the right support.

As part of the HealthHero Group, we exist to simplify healthcare and improve lives by making care feel instant, intelligent and human. HealthHero is Europes largest digital health provider, delivering four million consultations each year through a digital clinic that brings physical and mental healthcare together. Our services range from GP appointments and mental health support to long-term condition management.

Why us?

Our values guide us, every day we strive to Simplify, Own, Aspire and Respect (SOAR) and we're rewarded when we do.

We value time, therefore, we have some suggestions to help you better understand Health Hero Integrated Care Clinical Services, and to familiarise yourself with our Quality Account. Please click on the hyperlinks above to learn more about us in just a few moments.

What we offer

• Competitive rates of pay, from an hourly base rate of £33.33 up to £66.66.

• Flexibility and a varied portfolio of work, incorporating all areas of urgent care.

• Generous clinical shift enhancements for all public holidays.

• Comprehensive induction programme and ongoing professional development.

• Continuous professional development with opportunities to maintain and enhance clinical skills.

• Access to bespoke training days with support from external healthcare specialists.

• Generous pension scheme and holiday entitlement.

• Simply Health cash plan.

Apply

To obtain a full job description or to arrange an informal conversation about this role, please contact [email protected]

Equality, Inclusivity and Diversity

In line with our commitment to Equality, Inclusivity and Diversity, we welcome and encourage applications from all suitably qualified candidates from all backgrounds. We are committed to supporting and promoting equality and diversity and aim to establish an inclusive working environment. As such, we welcome diverse applications from candidates irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (including colour, nationality, ethnic and national origin), religion or belief, sex, or sexual orientation.

We are a certified Disability Confident Employer and is committed to affording equal opportunities for candidates with disabilities or special needs. Should you require any reasonable adjustments to be made at any part of your application process, please let us know by contacting us at [email protected]

Safeguarding

Please see here for information relating to our commitment to safeguarding as a provider of healthcare.

Person Specification

Experience

Essential

• Skills and experience
• Ability to work autonomously both in-hours and out of hours.
• Evidence of an equivalent accumulation of relevant experience and knowledge.
• Training and experience of physical assessment and clinical reasoning with patients of all ages (including paediatrics).
• Ability to demonstrate a wide knowledge base and competency in clinical practice.
• Understanding of the emergency care pathways.
• Knowledge of primary health care issues affecting a diverse local population.
• Will have at least 2 years worth of prescribing experience.
• Completion of a clinical reasoning module e.g. PADRIP or equivalent

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

HealthHero Integrated Care

Address

Fox Talbot House

4 Bellinger Close

Chippenham

SN15 1BN

United Kingdom

Employer's website

https://www.healthhero.com/ (Opens in a new tab)

Job description

Job responsibilities

The purpose of the role is to:

Offer general assistance to the Practice Team with a positive and friendly image to patients and other visitors, either in person or via the telephone

Receive, assist and signpost patients to the appropriate service or Healthcare Professional

Administrative duties to help with the smooth and efficient running of the Practice including clerical support to clinical staff and other members of the Practice Team

Confidentiality:

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately

In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other Healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential

Information relating to patients, carers, colleagues, other Healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Equality and diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

• Acting in a way that incorporates the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislationRespecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
• Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/professional development:

The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

• Participation in an annual individual annual appraisals, taking responsibility for maintaining a record of own personal and/or professional development and mandatory training
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

Communication:

The post-holder should recognize the importance of effective communication within the team and will strive to:

• Communicate effectively with other team members
• Communicate effectively with patients and carers
• Recognize peoples needs for alternative methods of communication and respond accordingly

Contribution to the implementation of services:

The post-holder will:

• Apply practice policies, standards and guidanceDiscuss with other members of the team how the policies, standards and guidelines will affect own work

• Participate in audit where appropriate

Person Specification

Experience

Essential

• Previous experience working in a NHS GP Surgery or Primary Care Essential criteria
• Experience with using windows software eg WORD, EXCEL etc keyboard skills, computer literacy
• Experience in the use of the EMIS System Evidence of good communication skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Pilgrims Way Surgery

Address

Pilgrims Way

Dartford

Kent

DA1 1QY

United Kingdom

Employer's website

https://www.pilgrimswaysurgery.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Description Practice Pharmacist

Title: Practice Pharmacist

Responsible (clinically) to: GP

Responsible (administratively) to: Practice Manager

Job Summary

The main purpose of the role is to deliver clinical pharmacy support to Wetmore Road Surgery through management and interventions of your own patient caseload. You will work as part of the general practice team to resolve day-to-day medicine issues and deliver direct patient care. This includes managing long-term conditions, specific advice for those on multiple medications and better access to health checks.

Key Responsibilities

To reconcile medicines following discharge from hospitals, intermediate care and into care homes, including identifying and rectifying unexplained changes and working with patients and community pharmacists to ensure patients receive the medicines they need post discharge.

Reduce inappropriate poly-pharmacy and wasteful prescribing through clinical medication review

Set up and manage systems to ensure continuity of medicines supply to high-risk groups of patients (e.g. those with medicine compliance aids or those in care homes).

Identification of cohorts of patients at high risk of harm from medicines through pre-prepared practice computer searches. This might include risks that are patient related, medicine related, or both.

Review the use of medicines most commonly associated with unplanned hospital admissions and readmissions through audit and individual patient reviews. Put in place changes to reduce the prescribing of these medicines to high-risk patient groups.

Update and implement a practice repeat prescribing policy. Manage the repeat prescribing reauthorisation process by reviewing patient requests for repeat prescriptions and reviewing medicines reaching review dates and flagging up those needing a review to the GP

Undertake Clinical Medication Reviews and Structured Medication Reviews with patients, implement required actions or produce recommendations for the GP on prescribing and monitoring as appropriate.

Work with care home staff to improve safety of medicines ordering and administration.

Contribute pharmaceutical advice for the development and implementation of new services that have medicinal components (e.g. advise on treatment pathways)

Work with the Practice Manager and GPs to ensure the practice is compliant with CQC standards where medicines are involved. Undertake risk assessment and management and ensure compliance with medicines legislation.

To contribute to public health campaigns, including flu vaccinations, and adult immunisation programmes.

Answers all medicinerelated enquiries from GPs, other practice staff and patients with queries about medicines.

Analyse, interpret and present medicines data to highlight issues and risks to support decision making.

Undertake simple audits of prescribing in areas directed by the GPs, feedback the results and implement changes in conjunction with the practice team.

Provide education and training to primary healthcare team on therapeutics and medicines optimisation.

Monitor practice prescribing against the GMMMG RAG list and make recommendations to GPs for medicines that should be prescribed by hospital doctors (red drugs) or subject to shared care (amber drugs).

Auditing practices compliance against NICE technology assessment guidance.

Provide newsletters or bulletins on important prescribing messages.

Implement changes to medicines that result from MHRA alerts, product withdrawal and other local and national guidance.

Support the practice in adopting local and national medication safety strategies such as PINCER.

Communication

Demonstrate sensitive communication styles to ensure patients are fully informed and consent to treatment.

Communicate effectively with patients and carers, recognising the need for alternative methods of communication to overcome different levels of understanding, cultural background and preferred ways of communicating.

Anticipate barriers to communication and take action to improve communication.

Estimate and maintain effective communication with individuals and groups within the practice environment and with external stakeholders.

Act as an advocate when representing patients and colleagues.

Delivering a Quality Service

Recognise and work within own competence and professional code of conduct

Produce accurate, contemporaneous and complete records of patient consultation, consistent with legislation, policies and procedures.

Prioritise, organise and manage own workload in a manner that maintains and promotes quality.

Deliver care according to NICE guidelines and evidence-based care.

Assess effectiveness of care delivery through self and peer review, benchmarking and formal evaluation.

Participate in the maintenance of quality governance systems and processes across the practice.

Utilise the audit cycle as a means of evaluating the quality of the work of self and team, implementing improvements where required.

Collaborate on improving the quality of healthcare in partnership with other clinical teams, responding to local and national policies and initiatives as appropriate.

Evaluate the patients response to healthcare provision and the effectiveness of care.

Support and participate in shared learning across the practice and wider organisation.

Participate in the management and review of patient complaints, and identify learning from clinical incidents and near-miss events using a structured framework (eg root-cause analysis).

Assess the impact of policy implementation on care delivery.

Understand and apply legal policy that supports the identification of vulnerable and abused children and adults, being aware of statutory child/vulnerable adult health procedures and local guidance.

Leadership Personal and People Development

Take responsibility for own development, learning and performance including participating in clinical supervision and acting as a positive role model

Support the development of others in order to maximise potential

Actively promote the workplace as a learning environment, encouraging everyone to learn from each other and from external good practice

Participate in planning and implementing changes within the area of care and responsibility, specifically, community care, learning disabilities and dementia care.

Contribute and participate in the development of local guidelines, protocols and standards

Ensure awareness of sources of support and guidance (eg PALS), and provide information in an acceptable format to all patients, recognising any difficulties and referring where appropriate

Team Working

Understand own role and scope, and identify how this may develop over time.

Work as an effective and responsible team member, supporting others and exploring the mechanisms to develop new ways of working.

Delegate clearly and appropriately, adopting the principles of safe practice and assessing competence.

Ensure clear referral mechanisms are in place to meet patient needs.

Prioritise own workload and ensure effective time-management strategies are embedded within the culture of the team.

Work effectively with others to clearly define values, direction and policies impacting upon care delivery.

Participate in team activities that create opportunities to improve patient care.

Participate in and support local projects as agreed with the practice management team.

Management of Risk

Manage and assess risk within the areas of responsibility, ensuring adequate measures are in place to protect staff and patients.

Monitor work areas and practices to ensure they are safe and free from hazards and conform to health, safety and security legislation, policies, procedures and guidelines.

Apply policies that reduce environmental health risks, are culturally sensitive and increase access to healthcare for all.

Participate in the local implementation strategies that are aligned to the values and culture of general practice.

Utilising Information

Use technology as an aid to management in planning, implementation and monitoring, presenting and communicating information.

Review and process data using accurate Snomed codes to ensure easy and accurate retrieval for monitoring and audit processes.

Manage information searches using the internet and local library databases, for example, the retrieval of relevant information for patients on their condition.

Collate, analyse and present clinical data and information to the team using appropriate charts and/or graphs to enhance care.

Learning and Development

Act as mentor for more junior staff and students, assessing competence against set standards as requested and if appropriately qualified.

Disseminate learning and information gained to other team members in order to share good practice and inform others about current and future developments.

Assess own learning needs and undertake learning as appropriate.

Make effective use of learning opportunities within and outside the workplace, evaluating their effectiveness and feeding back relevant information.

Provide an educational role to patients, carers, families and colleagues in an environment that facilitates learning.

Person Specification

Qualifications

Essential

• Mandatory registration with General Pharmaceutical Council
• Masters Degree in Pharmacy (MPharm)or equivalent

Desirable

• Independent prescriber

Experience

Desirable

• Minimum of 2 years post qualification experience
• Experience of working in a primary care setting

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Wetmore Road Surgery

Address

12 Wetmore Road

Burton-on-trent

Staffordshire

DE14 1SL

United Kingdom

Employer's website

https://www.wetmoreroadsurgery.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Further to recent organisational growth, we have an exciting opportunity for independent, autonomous Prescribing Clinicians to support our Urgent Care service within the out-of-hours (OOH) period across the Shropshire, Telford and Wrekin locality.

Part and full time rota patterns available

Working from our Telford Headquarters and/or from one of our Primary Care Centres, as an Independent, autonomous Prescribing Clinician you will work as part of our multidisciplinary team to deliver safe and timely care to those accessing our Integrated Urgent Care Service, providing a variety of shift opportunities to include:

• Face-to-face shifts based at one of our Primary Care Centres across the Shropshire, Telford and Wrekin locality. Our shifts are based at Shrewsbury, Telford, Bridgnorth, Ludlow and Whitchurch.

• Mobile shifts undertaking home visits to patients who are unable to travel to a primary care centre, supported with a fully equipped medical car.

• Triage shifts based at our regional Head Office.

Our service works to coordinate health and care services to patients and where clinically appropriate, utilise alternative pathways to emergency admission.

About the role

Our Clinical Practitioners provide care through the assessment, diagnosis, treatment and discharge or referral of patients with undifferentiated and undiagnosed injury/illness, or acute exacerbation of existing conditions. You will assist in the development of an integrated approach to the delivery of patient care across the whole system of health and social care, working in partnership with all relevant stakeholders.

The key elements of the role include but are not limited to:

• Working as an autonomous practitioner providing clinical assessment, diagnosis (where possible), and treatment (where appropriate) for adult and paediatric patients invited to attend our Primary Care Centres or during remote consultations.

• Accurately triaging & prioritising all patients, demonstrating the use of a variety of techniques to elicit the history of an event / illness including past medical and drug history.

• Undertaking home visits to patients who are unable to travel to a primary care centre, supported with a fully equipped medical car and a driver.

• Referring patients to alternative care settings, where appropriate.

• Supporting our Care Coordination Service from our regional Head Office.

• Supporting with triage of calls that have come via the NHS111 pathway during the core daytime surgery opening hours.

Please note that the support of a senior clinician is always available remotely during your shift.About you

You will be a registered nurse, paramedic, or other allied health professional, with a non-medical prescribing qualification in the context of a broad scope of practice.

Skills and experience

• Ability to work autonomously both in-hours and out of hours.

• Achieved or working towards an MSc in Advanced Practice.

• Evidence of an equivalent accumulation of relevant experience and knowledge.

• Training and experience of physical assessment and clinical reasoning with patients of all ages (including paediatrics).

• Ability to demonstrate a wide knowledge base and competency in clinical practice.

• Understanding of the emergency care pathways.

• Knowledge of primary health care issues affecting a diverse local population.

• Will have at least 2 years worth of prescribing experience.

• Completion of a clinical reasoning module e.g. PADRIP or equivalent

About us

HealthHero Integrated Care delivers urgent and out-of-hours healthcare services across Bath, Swindon and Wiltshire (BSW) and Shropshire, Telford and Wrekin (STW). Working alongside NHS partners, our teams help patients access safe, responsive and appropriate care.

Our Integrated Urgent Care services support patients across both localities, providing clinical assessment and urgent care outside normal GP opening hours. Services include:

• Telephone clinical assessment and consultation

• Video consultations

• Face-to-face appointments at our treatment centres

• Home visits for patients unable to travel

• Clinical assessment and advice following NHS 111 referrals

• In-hours care coordination, helping patients and healthcare professionals access the most appropriate care pathway

Our services bring together clinical, operational and care coordination colleagues to deliver responsive, patient-centred care. Whether providing advice remotely, seeing a patient at a treatment centre, coordinating care or visiting them at home, our teams help patients access the right support.

As part of the HealthHero Group, we exist to simplify healthcare and improve lives by making care feel instant, intelligent and human. HealthHero is Europes largest digital health provider, delivering four million consultations each year through a digital clinic that brings physical and mental healthcare together. Our services range from GP appointments and mental health support to long-term condition management.

Why us?

Our values guide us, every day we strive to Simplify, Own, Aspire and Respect (SOAR) and we're rewarded when we do.

We value time, therefore, we have some suggestions to help you better understand Health Hero Integrated Care Clinical Services, and to familiarise yourself with our Quality Account. Please click on the hyperlinks above to learn more about us in just a few moments.

What we offer

• Competitive rates of pay, from an hourly base rate of £33.33 up to £66.66.

• Flexibility and a varied portfolio of work, incorporating all areas of urgent care.

• Generous clinical shift enhancements for all public holidays.

• Comprehensive induction programme and ongoing professional development.

• Continuous professional development with opportunities to maintain and enhance clinical skills.

• Access to bespoke training days with support from external healthcare specialists.

• Generous pension scheme and holiday entitlement.

• Simply Health cash plan.

Apply

To obtain a full job description or to arrange an informal conversation about this role, please contact [email protected]

Equality, Inclusivity and Diversity

In line with our commitment to Equality, Inclusivity and Diversity, we welcome and encourage applications from all suitably qualified candidates from all backgrounds. We are committed to supporting and promoting equality and diversity and aim to establish an inclusive working environment. As such, we welcome diverse applications from candidates irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (including colour, nationality, ethnic and national origin), religion or belief, sex, or sexual orientation.

We are a certified Disability Confident Employer and is committed to affording equal opportunities for candidates with disabilities or special needs. Should you require any reasonable adjustments to be made at any part of your application process, please let us know by contacting us at [email protected]

Safeguarding

Please see here for information relating to our commitment to safeguarding as a provider of healthcare.

Person Specification

Experience

Essential

• Skills and experience
• Ability to work autonomously both in-hours and out of hours.
• Achieved or working towards an MSc in Advanced Practice.
• Evidence of an equivalent accumulation of relevant experience and knowledge.
• Training and experience of physical assessment and clinical reasoning with patients of all ages (including paediatrics).
• Ability to demonstrate a wide knowledge base and competency in clinical practice.
• Understanding of the emergency care pathways.
• Knowledge of primary health care issues affecting a diverse local population.
• Will have at least 2 years worth of prescribing experience.
• Completion of a clinical reasoning module e.g. PADRIP or equivalent

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

HealthHero Integrated Care

Address

Grosvenor House

Central Park

Telford

TF2 9TW

United Kingdom

Employer's website

https://www.healthhero.com/ (Opens in a new tab)

Job description

Job responsibilities

Main duties of the job

• To lead on Infection Prevention Control and work with the partners and practice manager to ensure CQC compliance at all times.
• Provide routine nursing care to patients in accordance with clinical based evidence, NICE and NSF
• Implement and evaluate individual treatment plans for chronic disease patients that promote health and wellbeing
• Understanding the importance of evidence-based practice

• Understand the requirement for PGDs and associated policy

• Ability to record accurate clinical notes
• Ability to work within own scope of practice and understanding when to refer to GPs
• Chaperone procedure
• Womens health (cervical cytology, contraception, etc.)
• Immunisations (routine, childhood and travel)
• Chronic disease management in Asthma , COPD, Diabetes.
• Spirometry

Person Specification

Qualifications

Essential

• Qualified Practice Nurse/ RGN
• Atleast 2 years experience in Primary care
• Previous line management experience or lead role experience highly preferred.
• Working knowledge of EMIS Web
• Working knowledge of ICP and CQC compliance.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Glebe Road Surgery

Address

1 Glebe Road

Barnes

SW13 0DR

United Kingdom

Employer's website

https://www.gleberoadsurgery.co.uk (Opens in a new tab)

Job description

Job responsibilities

As above. Please refer to attached JD for more details.

10 PAs The specialist doctor will work autonomously to a level of defined competencies, as agreed with the local clinical governance framework. Specialist Doctor will provide the expertise in specialized area and work closely with the consultant and multi disciplinary team. The doctor will provide clinical support for the assessment and management of mental health problems on a routine and emergency basis. 8 Programmed Activities per week will be devoted to Direct Clinical Care. Care of patients in the community in Dunstable CMHT, in the Functional Model. 2 Sessions will be for supporting professional activities Specialist Doctor will assess new referrals and review existing patients. 6 to 7 out-patient clinics per week either at the base of the Dunstable CMHT or designated GP Surgery.

Additional clinics to see patients in emergency &/ provide telephone contact with patients and their carers to manage urgent queries.

CPA meetings, Professional meetings, Case Conferences and home visits as necessary. Liaise with team members and provide telephone and face to face contact to members of the team and see patients urgently.

Triage referrals regularly in Blended triage meetings to provide a safe, prompt and appropriate service to the person who was referred. Provide face to face and telephone liaison service to other secondary mental health teams, General Practitioners and Primary care workers

Person Specification

Qualifications

Essential

• Fully registered with the General Medical Council

Desirable

• A higher degree such as MD or PhD

Experience

Essential

• Experience of clinical work in Acute Adult Psychiatry at SpR, SASG or consultant level within the last 3 years

Desirable

• Experience of service development and introducing new services in mental health

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

East London NHS Foundation Trust

Address

Grove View Integrated Health and Care Hub

Court Drive

Dunstable

LU5 4JD

United Kingdom

Employer's website

https://www.elft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The post holder will work with all sectors of pharmacy across the health system and the wider OHP organisation to improve population health. Demonstrating improvement in patient outcomes and working to reduce health inequalities across the PCN contributing to improving the efficiency of general practice and delivering a best in class service.

The post holder will be supported to develop their role in line with the OHP workforce strategy, this will include becoming and operating as a non-medical prescriber. This is a new role and will be reviewed at least annually, where the Job Description may be updated in line with the needs of the organisation.

Please see attached Job Description for further information about this position.

Person Specification

Experience

Desirable

• Minimum of two years working as a pharmacist
• Experience working in primary care
• Broad knowledge of General Practice

Personal Qualities

Essential

• Polite and confident
• Flexible and cooperative
• Motivated
• Forward thinker
• High levels of integrity and loyalty
• Sensitive and empathetic in distressing situations
• Ability to work under pressure

Skills

Essential

• Excellent communication skills (written and oral)
• Strong IT skills
• Clear, polite telephone manner
• Competent in the use of Office and Outlook
• Effective time management (Planning & Organising)
• Good interpersonal skills
• Problem solving & analytical skills
• Ability to follow policy and procedure

Desirable

• EMIS / Systmone / Vision user skills
• Ability to promote best practice regarding all pharmaceutical matters
• Ability to work as a team member and autonomously

Other

Essential

• Flexibility to work outside of core office hours
• Disclosure Barring Service (DBS) check
• Evidence of continuing professional development

Qualifications

Essential

• GPhC Registered Pharmacist

Desirable

• GPhC Independent Prescriber Qualification
• Minor Ailments certification
• CPPE Pathway
• Post Graduate Clinical Qualification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Our Health Partnership

Address

1st Floor

1856 Pershore Road

Birmingham

B30 3AS

United Kingdom

Employer's website

https://ourhealthpartnership.com/ (Opens in a new tab)

Job description

Job responsibilities

Job Outline

Provide support to the practice nursing team to enable them to function effectively

Prepare consulting rooms for effective consultation

Maintain clinical stocks such as vaccines and drugs

Provide care to patients according to and by following practice approved protocols

Main Duties (according to training provided)

Prepare consulting rooms and maintain stocks of examination instruments and specimen collection materials

Ensure couches are kept clean

Maintain vaccine stock levels and stock rotation as agreed with the practice nurses

Maintain and order drugs, instruments and clinical supplies

Take and record blood pressures using templates as requested by doctors or nurses

Perform venepuncture for patients

Test urine specimens using appropriate equipment and record as requested

Ensure that specimens brought in by patients or taken by doctors or nurses are ready for collection by pathology service

Perform other clinical tasks as trained and agreed to meet the needs of the practice

Apply simple dressings

Suture / staple removal

Attend home visits with the Practice Nurse when required

To perform any other task within the skills of the post holder

Responsibility

The job holder must work as part of a team, have the ability to organise and prioritise own workload on a day to day basis and observe strict rules about patient confidentiality at all times. The jobholder must know when to seek direction from the Practice Nurse, Doctor or Practice Manager

Confidentiality:

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.

In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential.

Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & Safety:

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, the practice Health & Safety Manual, and the practice Infection Control policy and published procedures. This will include:

• Using personal security systems within the workplace according to Practice guidelines
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
• Making effective use of training to update knowledge and skills
• Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
• Actively reporting of health and safety hazards and infection hazards immediately when recognised
• Keeping own work areas and general / patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holders role
• Undertaking periodic infection control training (minimum annually)
• Reporting potential risks identified

Equality and Diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

• Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
• Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional Development:

The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include:

• Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

Quality:

The post-holder will strive to maintain quality within the Practice, and will:

• Assess own performance and take accountability for own actions, either directly or under supervision
• Alert other team members to issues of quality and risk
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
• Work effectively with individuals in other agencies to meet patients needs
• Effectively manage own time, workload and resources

Communication:

The post-holder should recognise the importance of effective communication within the team and will strive to:

• Communicate effectively with other team members
• Communicate effectively with patients and carers
• Recognise peoples needs for alternative methods of communication and respond accordingly

Contribution to the Implementation of Services:

The post-holder will:

• Apply Practice policies, standards and guidance
• Discuss with other members of the team how the policies, standards and guidelines will affect own work

Person Specification

Skills

Essential

• Previous experience using:
• ICE
• Emis Web
• Docman 10

Experience

Essential

• Experience as a HCA in a GP Practice.
• Please do not apply for this position unless you are an experienced HCA in PRIMARY CARE.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Hill Top Medical Centre

Address

15 Hill Top Road

Oldbury

West Midlands

B68 9DU

United Kingdom

Employer's website

https://hilltopmedicalcentre.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

This role will require you to maintain information and monitoring systems, and to support the demands of the service.

Main Duties

• Accurately transcribe complicated dictation with complex medical terminology, requiring concentration and appropriate attention to detail for prolonged periods, while subject to frequent interruptions.
• Compose letters as appropriate and undertake transcription of dictation.
• Receive and process all incoming mail, bringing this and other relevant matters to timely attention of the medical staff and taking appropriate action as necessary, identifying issues to escalate to the relevant clinician.
• Efficiently process and record referral letters and medical reports.
• Preparation and production of document templates, e.g. hospital referrals, call letters, etc.
• Effectively operate the Choose and Book Referral computer system.
• The co-ordination and administration of requests from solicitors and GPs for patient records in line with the Access to Medical Records Act and CRGPA DSAR Policy.
• Liaise with Healthcare professionals, patients, solicitors and other external organisations to assist with the resolution and administration of queries.
• Maintenance of appropriate system for monitoring of payments invoiced and received for non-NHS services undertaken by the practice.
• Maintenance of directory for services available to patients. To include consultants, chiropodists and other available services.
• Audit trail for referrals ensuring referral process is completed in timely manner.
• Undertake information retrievals for the Practice and patients best interests as requested by the GPs.

Operations

• Work confidentially at all times.
• Work safely at all times in accordance with Legislative requirements and Practices policies and procedures.
• Answer telephones and assist reception function when required, ensuring an effective and efficient reception service is provided to patients and any other visitors to the Practice.
• Provide an efficient, courteous and responsive reception and telephone service to the public.
• Participate in new initiatives and future changes in service delivery improvements.
• Support the Team in promoting equal opportunities in the workplace and delivering services which are accessible and appropriate to the diverse needs of service users.
• Deal with all general enquiries.
• Carry out a range of administration duties including word processing and data inputting duties as required into the clinical system, fax, photocopy and post.

Facilities

• Have a thorough knowledge of all practice procedures and work in accordance with approved protocols.
• Ensure building security- have a thorough knowledge of doors/ windows/alarm.

Other Tasks

• Undertake a variety of administrative duties to assist in the smooth running of the service including the provision of clerical support to clinical staff and other members of the Practice team, or any other duties as requested by line manager.
• Contributing to the development and improvement of services to patients.
• Play an active role in the induction and training of new staff members.
• Support with the delivery of other targeted services delivered by Coventry and Rugby GP Alliance.
• Contributing to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.

The duties of the post may be reviewed and, if appropriate, changed by discussion with the post holder to ensure the provision of effective and efficient services.

Person Specification

Experience

Essential

• Previous experience in an administrative or reception role.
• Experience handling confidential information in line with GDPR.

Desirable

• Experience using databases or electronic record systems ideally EMIS, SystmOne, or similar.
• Experience working in a GP surgery, NHS service, or healthcare setting.
• Knowledge of appointment booking systems and repeat prescription processes.

Qualifications

Essential

• GCSEs or equivalent in English and Maths Grade C/4 or above.
• Proficient in Microsoft Office - Word, Excel, Outlook and basic IT systems.
• Willingness to undertake further training relevant to primary care e.g., NHS systems training.

Desirable

• NVQ Level 2/3 in Business Administration or equivalent.
• Training in medical terminology.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Coventry And Rugby GP Alliance

Address

Unit 1

The Boiler House

Electric Wharf

Coventry

CV1 4JU

United Kingdom

Employer's website

https://www.coventryrugbygpalliance.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Summary:

Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.

Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.

Job Responsibilities:

• Ensure an effective and efficient reception service is provided to patients and any other visitors to the practice.
• Deal with all general enquiries, explain procedures and make new and follow-up appointments.
• Using your own judgment and communication skills ensure that patients with no prior appointment but who need urgent consultation are seen in a logical and non-disruptive manner.
• Explain practice arrangements and formal requirements to new patients and those seeking temporary cover and ensure procedures are completed.
• Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery.
• When necessary, enter requests for home visits onto the computer, ensuring careful recording of all relevant details and where necessary refer to Duty Doctor.
• Advise patients of relevant charges for private (non NHS) services, accept payment and issue receipts for same.
• Enter patient information on to the computer as required.
• Monitor and complete clinical system tasks as required by the Reception Supervisor, Practice Manager and GPs.
• Premises:

• Open up premises at the start of the day when first to arrive, de-activate alarm and make all necessary preparations to receive patients.

• When last to leave at the end of the day, ensure that the building is totally secured, internal lights are off and the alarm activated.

• Undertake any other additional duties appropriate to the post as requested by the Reception Supervisor or the Practice Manager.
• Attend team and practice meetings.

Give results and/or information to the patient as directed by the doctors.

• Accept and ensure all specimens are clearly labelled and pass on to Healthcare staff for appropriate recording prior to collection by hospital transport.

Confidentiality:

• In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
• In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.
• Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & Safety:

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, to include:

• Using personal security systems within the workplace according to practice guidelines.
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks.
• Making effective use of training to update knowledge and skills.
• Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards.
• Reporting potential risks identified to the Health and Safety Team immediately.

Equality and Diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

• Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation.
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.
• Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional Development:

The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

• Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.
• Attending all training courses and sessions deemed as mandatory by the Practice Manager.

Quality:

The post-holder will strive to maintain quality within the practice, and will:

• Alert other team members to issues of quality and risk.
• Assess own performance and take accountability for own actions, either directly or under supervision.
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.
• Work effectively with individuals in other agencies to meet patients needs.
• Effectively manage own time, workload and resources.

Communication:

The post-holder should recognise the importance of effective communication within the team and will strive to:

• Communicate effectively with other team members.
• Communicate effectively with patients and carers.
• Recognise peoples needs for alternative methods of communication and respond accordingly.

Contribution to the Implementation of Services:

The post-holder will:

• Apply practice policies, standards and guidance.
• Discuss with other members of the team how the policies, standards and guidelines will affect own work.
• Participate in audit where appropriate.

Person Specification

Qualifications

Essential

• 3 GCSE's grade A to C, one of which to be English

Experience

Desirable

• Experience of working in a GP Practice.
• Receptionist experience.

Employer details

Employer name

Southgates Medical Centre & The Woottons Surgery

Address

Southgates Medical Centre

41 Goodwins Road

King's Lynn

Norfolk

PE30 5QX

United Kingdom

Employer's website

https://southgatesandwoottonssurgeries.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

UNLOCK YOUR BEST WORK LIFE

+ MAKE A DIFFERENCE TO EVERY LIFE

We have an exciting opportunity for a Bank Administrator to join the team at HMP Altcourse, a busy Category B male prison in Fazakerley, Liverpool.

HMP Altcourse is the busiest remand prison in England, accommodating approximately 1,160 adult males with an average stay of 10 weeks. Practice Plus Group provides primary care and substance misuse services across eight wings, clinic areas, inpatient facilities, and reception services.

Bespoke induction, including our Introducing Health in Justice training course

Competency framework

Regional and national career development opportunities

Our bespoke Learning Management System to address your learning needs

Support from the wider team

Candidates are required to have a Legal right to work in the UK and due to the nature of the role, offers of employment will be subject to additional vetting and security checks

Person Specification

Qualifications

Essential

• Please click apply to view the job description and person specification

Desirable

• Please click apply to view the job description and person specification

Experience

Essential

• Please click apply to view the job description and person specification

Desirable

• Please click apply to view the job description and person specification

Additional Criteria

Essential

• Please click apply to view the job description and person specification

Desirable

• Please click apply to view the job description and person specification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Practice Plus Group - Health in Justice

Address

Brookfield Drive

Liverpool

Fazakerley

L9 7LH

United Kingdom

Employer's website

https://practiceplushij.com/ (Opens in a new tab)

Job description

Job responsibilities

See Job Description for further details.

Recruitment selection processes are based on competence (see Person specification) and values. An applicant guide to help and support you through your recruitment journey can be accessed at the bottom of this page.

If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the essential criteria described in the person specification for an available position, please answer YES to the question: Do you wish to be considered under the Guaranteed Interview Scheme?

Please inform the team if you have any special support needs to be considered as part of the interview and selection processes.

The trust offers a Guaranteed Interview Scheme to any armed forces community applicants who meet the essential criteria for the post.

If a DBS is required for your role, you are encouraged to enrol for the DBS Update Service. A small annual fee applies which is payable to the DBS Service.Please note applicants will be required to pay for their DBS check. Costswill be deducted from their salary over the first three months of employment.

New entrants to the NHS will commence on the minimum of the scale stated above.

Applicants requiring sponsorship may wish to determine the likelihood of obtaining sponsorship for this position by assessing themselves against the criteria on the gov.uk website - https://www.gov.uk/check-uk-visa.

The Trust will not sponsor where the starting salary does not meet immigration rules

Applicants are advised to apply early as if a large number of applications are received for this post, we reserve the right to close the vacancy prior to the advertised date.

Good luck with your application.

Person Specification

Knowledge and Experience

Essential

• A knowledge of Infection Control Policies/procedures
• Computer Literate
• Ability to work well within a team and communicate effectively

Desirable

• Previous phlebotomy experience
• Previous experience in the healthcare setting
• Use of Cerner/EPR

Skills and Abilities

Essential

• Ability to learn phlebotomy techniques
• Ability to communicate in a polite and courteous manner and able to demonstrate an empathetic nature to patients.
• Ability to work well within a team and communicate effectively
• Ability to communicate with patients at varying levels of understanding

Qualifications

Essential

• 5 GCSE's Grade C and above or equivalent including English and Science

Desirable

• Accredited training course in phlebotomy e.g. geopace

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Countess of Chester Hospital NHS Foundation Trust

Address

Countess of Chester Hospital

Liverpool Road

Chester

CH2 1UL

United Kingdom

Employer's website