Job description

Job responsibilities

DUTIES AND RESPONSIBILITIES

Reception

• Receive and make calls as required. Divert calls and take messages as appropriate

• Meet, greet and book in patients visiting the practice and to act as a first point of contact

• To facilitate patients accessing the clinical care provided by the practice.

• Manage the flow of patients at reception for appointments, prescriptions or queries

• Explain practice arrangements and formal requirements to new patients and those seeking temporary cover, and ensure procedures are completed

• Advise patients of relevant charges for private services, accept payments and issue receipts

• Respond to all queries and requests for assistance from patients and other visitors

• Enter requests for home visits into visit book stating time received and including all relevant information and where necessary refer to the duty doctor

• Ensure that requests for prescriptions are forwarded to the prescription clerk or Duty Doctor as appropriate

• Action requests for ambulance transportation and enter details in appropriate forms

• Ensure all calls and appointment bookings are managed appropriately and in line with practice protocols

• Ensure reception, waiting area and own workstation are kept neat and tidy

• Support GPs and the wider clinical team in providing care

• Receiving and handling specimens from patients, ensuring they are processed and recorded appropriately whilst observing H&S regulations

• Processing tasks daily and dealing with urgent tasks as soon as they arrive.

• Accessing practice emails; distributing and actioning them as appropriate

• Processing new patient registrations

Management of appointment system

• Ensure total familiarity with all appointment systems in advance for each consulting session

• Making appointments by processing appointment requests for that day, future appointments from patients in person and on the telephone.

Start and end of day procedures

• Open up premises at the start of day, set alarm to day function and make all necessary preparation to receive patients

• Secure premises at end of day, ensure the building is totally secured, internal lights off and alarm is activated

Administration

• To have a thorough knowledge of all practice policies, procedures and protocols, ensuring we work in accordance with these

• Provide administrative support for clinical staff.

• Scanning/Distribution/Filing of patient/hospital/external agency correspondence as necessary.

• Opening and distribution or practice post

• To send letters to patients as necessary

• Updating patient details i.e. Change of address, telephone numbers etc.

Miscellaneous

• An understanding, acceptance and adherence to the need for strict confidentiality

• An ability to use own judgment, resourcefulness, common sense and local knowledge, to respond to patients enquiries and requests

• Excellent communication skills and courteous manner

• Any other delegated duties considered appropriate to the post

Person Specification

Qualifications

Essential

• GCSE Maths and English.

Experience

Desirable

• Experience of working in primary care.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Surgery, Stuart Road

Address

Stuart Road

Pontefract

West Yorkshire

WF8 4PQ

United Kingdom

Employer's website

https://www.stuartroadsurgery.co.uk (Opens in a new tab)

Job description

Job responsibilities

DUTIES AND RESPONSIBILITIES

Reception

• Receive and make calls as required. Divert calls and take messages as appropriate

• Meet, greet and book in patients visiting the practice and to act as a first point of contact

• To facilitate patients accessing the clinical care provided by the practice.

• Manage the flow of patients at reception for appointments, prescriptions or queries

• Explain practice arrangements and formal requirements to new patients and those seeking temporary cover, and ensure procedures are completed

• Advise patients of relevant charges for private services, accept payments and issue receipts

• Respond to all queries and requests for assistance from patients and other visitors

• Enter requests for home visits into visit book stating time received and including all relevant information and where necessary refer to the duty doctor

• Ensure that requests for prescriptions are forwarded to the prescription clerk or Duty Doctor as appropriate

• Action requests for ambulance transportation and enter details in appropriate forms

• Ensure all calls and appointment bookings are managed appropriately and in line with practice protocols

• Ensure reception, waiting area and own workstation are kept neat and tidy

• Support GPs and the wider clinical team in providing care

• Receiving and handling specimens from patients, ensuring they are processed and recorded appropriately whilst observing H&S regulations

• Processing tasks daily and dealing with urgent tasks as soon as they arrive.

• Accessing practice emails; distributing and actioning them as appropriate

• Processing new patient registrations

Management of appointment system

• Ensure total familiarity with all appointment systems in advance for each consulting session

• Making appointments by processing appointment requests for that day, future appointments from patients in person and on the telephone.

Start and end of day procedures

• Open up premises at the start of day, set alarm to day function and make all necessary preparation to receive patients

• Secure premises at end of day, ensure the building is totally secured, internal lights off and alarm is activated

Administration

• To have a thorough knowledge of all practice policies, procedures and protocols, ensuring we work in accordance with these

• Provide administrative support for clinical staff.

• Scanning/Distribution/Filing of patient/hospital/external agency correspondence as necessary.

• Opening and distribution or practice post

• To send letters to patients as necessary

• Updating patient details i.e. Change of address, telephone numbers etc.

Miscellaneous

• An understanding, acceptance and adherence to the need for strict confidentiality

• An ability to use own judgment, resourcefulness, common sense and local knowledge, to respond to patients enquiries and requests

• Excellent communication skills and courteous manner

• Any other delegated duties considered appropriate to the post

Person Specification

Qualifications

Essential

• GCSE Maths and English.

Experience

Desirable

• Experience of working in primary care.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Surgery, Stuart Road

Address

Stuart Road

Pontefract

West Yorkshire

WF8 4PQ

United Kingdom

Employer's website

https://www.stuartroadsurgery.co.uk (Opens in a new tab)

Job description

Job responsibilities

DUTIES AND KEY RESPONSIBILITIES

Clinical Responsibilities:

In accordance with the working arrangements, the post-holder will make themselves available to undertake clinical sessions.

They will be expected to:

Provide surgery consultations, telephone consultations and home visits

Check and sign repeat prescriptions

Deal with queries, both over the telephone and in person

Handle paperwork and correspondence within the practice guidelines

Make professional and autonomous decisions in relation to presenting problems whether these are self-referred or referred from other health care workers within the organisation

Assess the health care needs of patients who have undifferentiated or undiagnosed problems

Screen patients for disease risk factors and early signs of illness

Consult with patients in line with current practice disease management protocols to develop care plans for health

Provide counselling and health education

Admit or discharge patients to and from the caseload and refer them to other care providers as appropriate

Record consultation notes clearly and contemporaneously within agreed standards

Collect data for audit purposes

Compile and issue computer-generated acute and repeat prescriptions, avoiding hand-written prescriptions whenever possible

Prescribe in accordance with the Practice prescribing formulary, or generically, whenever this is clinically appropriate

In general the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care.

Management and Administration:

The post-holder will be expected to:

Work as part of the team to ensure Quality and Outcome Framework (QoF) and other local targets are met

Ensure all clinical information obtained from patients and other health and social care providers is fully coded utilising systems and processes in place at any given time

Take fair share of non-patient facing work including results, letters for example

Remain on site throughout duration of session

Attend and participate in multidisciplinary team meetings

Participate in the evaluation and audit of clinical and patient services

Participate in further development in services provided

Engage in fostering relationships with other local practices and NHS trusts

Be aware of and comply with all relevant practice policies and guidelines, including prescribing, confidentiality, data protection and health and safety

Support and guide where appropriate the management and administration teams in delivering a high quality service to patients

Training and Education:

The post-holder will be expected to:

Comply with the GP appraisal scheme

Uphold a commitment to life-long learning and audits to ensure evidence-based best practice

Attend training and events organised by the practice or other agencies where appropriate

The above list of duties is not exhaustive and may be subject of change as deemed necessary.

OTHER CONDITIONS

Annual Leave:

The post-holder will be entitled to WTE 6 weeks and the relevant number of bank holidays for the current calendar year, which will be pro-rata based on number of sessions worked

Communication:

The post-holder will recognise the importance of effective communication and will strive to;

Communicate effectively with colleagues

Communicate effectively with patients, carers and other members of the general public. They will be polite and courteous at all times and communicate relevant information where appropriate

Recognise peoples needs for alternative methods of communication and respond accordingly

Contribution to the Implementation of Services:

The post-holder will:

Apply practice policies, standards and guidance

Be able to discuss with other members of the team how the policies, standards and guidelines will affect their own work

Participate in audits where appropriate

Confidentiality:

In the course of seeking treatment patients entrust the practice with, or allow the practice to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately. Under the Data Protection Act 1998 and GDPR guidelines 2018, the post-holder must maintain the confidentiality of information about patients, careers, colleagues, other healthcare workers or the business of the practice. This work is of a confidential nature and information gained must not be communicated to other persons except in the recognised course of duty. Unauthorised disclosure of confidential information will result in disciplinary action and may lead to the post-holders dismissal.

Equal Opportunities:

It is the aim of the practice to ensure that no job applicant or employee receives less than favourable treatment on rounds of sex, marital status, race, colour, creed, religion, physical disability, mental health, learning difficulty, age or sexual orientation and is not placed at a disadvantage by conditions or requirements that cannot be shown to be justifiable. To this end the practice has an equal opportunities policy and it is for each employee to contribute to its success.

Equality and Diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, which will include;

Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies and current legislation

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues

Behaving in a manner which is welcoming to the individual, is non-judgmental and respects their circumstances, feelings, priorities and rights

Health and Safety:

Employees must be aware of the responsibilities placed on them under the Health and Safety at Work Act (1974) to ensure that the agreed procedures are carried out to maintain a safe environment for patients, visitors and staff.

The post-holder will assist in the promotion and maintenance of their own and others health, safety and security as defined in the practices Health and Safety Policy, which will include;

Using personal security systems within the workplace according to practice guidelines

Identifying the risks involved in work activities and undertaking such activities in a way that manages these risks

Making effective use of training to update skills and knowledge

Using appropriate infection-control procedures; maintaining work areas in a tidy and safe way and ensure that they are free from hazards

Personal and Professional:

The post-holder will participate in any training programme implemented by the practice which will include;

Participation in an annual individual performance review. They will take responsibility for maintaining a record of their own personal and professional development

Taking responsibility for their own development, learning and performance, demonstrating skills and activities to others who are undertaking similar work

Quality:

The post-holder will strive to maintain quality within the practice, and will;

Alert other team members to issues of quality and risk

Assess own performance and take accountability for own actions, either directly or under supervision

Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance

Work effectively with individuals in other agencies to meet patients needs

Effectively manage own time, workload and resources

Security:

It is the responsibility of all employees to work within the security policies and procedures within the practice to protect the patients, staff and visitors. This duty applies to the specific work area of the individual. All staff are required to wear official identification badges.

Flexibility:

The practice is currently working in a climate of great change within the NHS. It is therefore expected that all staff will develop flexible working practices to be able to meet the challenges and opportunities of working within the NHS.

Safeguarding:

It is the responsibility of all staff to ensure all patients and staff are safe. If any member of staff has any safeguarding concerns, these must be reported to the organisation safeguarding lead.

Person Specification

Qualifications

Essential

• Valid GMC registration

Desirable

• Minor Surgery or willing to train

Experience

Essential

• Experienced or newly qualified will both be considered

Desirable

• Minor surgery / Joint injections would be desirable, but not essential.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

The Surgery, Stuart Road

Address

Stuart Road

Pontefract

West Yorkshire

WF8 4PQ

United Kingdom

Employer's website

https://www.stuartroadsurgery.co.uk (Opens in a new tab)

Job description

Job responsibilities

DUTIES AND KEY RESPONSIBILITIES

Clinical Responsibilities:

In accordance with the working arrangements, the post-holder will make themselves available to undertake clinical sessions.

They will be expected to:

Provide surgery consultations, telephone consultations and home visits

Check and sign repeat prescriptions

Deal with queries, both over the telephone and in person

Handle paperwork and correspondence within the practice guidelines

Make professional and autonomous decisions in relation to presenting problems whether these are self-referred or referred from other health care workers within the organisation

Assess the health care needs of patients who have undifferentiated or undiagnosed problems

Screen patients for disease risk factors and early signs of illness

Consult with patients in line with current practice disease management protocols to develop care plans for health

Provide counselling and health education

Admit or discharge patients to and from the caseload and refer them to other care providers as appropriate

Record consultation notes clearly and contemporaneously within agreed standards

Collect data for audit purposes

Compile and issue computer-generated acute and repeat prescriptions, avoiding hand-written prescriptions whenever possible

Prescribe in accordance with the Practice prescribing formulary, or generically, whenever this is clinically appropriate

In general the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care.

Management and Administration:

The post-holder will be expected to:

Work as part of the team to ensure Quality and Outcome Framework (QoF) and other local targets are met

Ensure all clinical information obtained from patients and other health and social care providers is fully coded utilising systems and processes in place at any given time

Take fair share of non-patient facing work including results, letters for example

Remain on site throughout duration of session

Attend and participate in multidisciplinary team meetings

Participate in the evaluation and audit of clinical and patient services

Participate in further development in services provided

Engage in fostering relationships with other local practices and NHS trusts

Be aware of and comply with all relevant practice policies and guidelines, including prescribing, confidentiality, data protection and health and safety

Support and guide where appropriate the management and administration teams in delivering a high quality service to patients

Training and Education:

The post-holder will be expected to:

Comply with the GP appraisal scheme

Uphold a commitment to life-long learning and audits to ensure evidence-based best practice

Attend training and events organised by the practice or other agencies where appropriate

The above list of duties is not exhaustive and may be subject of change as deemed necessary.

OTHER CONDITIONS

Annual Leave:

The post-holder will be entitled to WTE 6 weeks and the relevant number of bank holidays for the current calendar year, which will be pro-rata based on number of sessions worked

Communication:

The post-holder will recognise the importance of effective communication and will strive to;

Communicate effectively with colleagues

Communicate effectively with patients, carers and other members of the general public. They will be polite and courteous at all times and communicate relevant information where appropriate

Recognise peoples needs for alternative methods of communication and respond accordingly

Contribution to the Implementation of Services:

The post-holder will:

Apply practice policies, standards and guidance

Be able to discuss with other members of the team how the policies, standards and guidelines will affect their own work

Participate in audits where appropriate

Confidentiality:

In the course of seeking treatment patients entrust the practice with, or allow the practice to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately. Under the Data Protection Act 1998 and GDPR guidelines 2018, the post-holder must maintain the confidentiality of information about patients, careers, colleagues, other healthcare workers or the business of the practice. This work is of a confidential nature and information gained must not be communicated to other persons except in the recognised course of duty. Unauthorised disclosure of confidential information will result in disciplinary action and may lead to the post-holders dismissal.

Equal Opportunities:

It is the aim of the practice to ensure that no job applicant or employee receives less than favourable treatment on rounds of sex, marital status, race, colour, creed, religion, physical disability, mental health, learning difficulty, age or sexual orientation and is not placed at a disadvantage by conditions or requirements that cannot be shown to be justifiable. To this end the practice has an equal opportunities policy and it is for each employee to contribute to its success.

Equality and Diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, which will include;

Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies and current legislation

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues

Behaving in a manner which is welcoming to the individual, is non-judgmental and respects their circumstances, feelings, priorities and rights

Health and Safety:

Employees must be aware of the responsibilities placed on them under the Health and Safety at Work Act (1974) to ensure that the agreed procedures are carried out to maintain a safe environment for patients, visitors and staff.

The post-holder will assist in the promotion and maintenance of their own and others health, safety and security as defined in the practices Health and Safety Policy, which will include;

Using personal security systems within the workplace according to practice guidelines

Identifying the risks involved in work activities and undertaking such activities in a way that manages these risks

Making effective use of training to update skills and knowledge

Using appropriate infection-control procedures; maintaining work areas in a tidy and safe way and ensure that they are free from hazards

Personal and Professional:

The post-holder will participate in any training programme implemented by the practice which will include;

Participation in an annual individual performance review. They will take responsibility for maintaining a record of their own personal and professional development

Taking responsibility for their own development, learning and performance, demonstrating skills and activities to others who are undertaking similar work

Quality:

The post-holder will strive to maintain quality within the practice, and will;

Alert other team members to issues of quality and risk

Assess own performance and take accountability for own actions, either directly or under supervision

Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance

Work effectively with individuals in other agencies to meet patients needs

Effectively manage own time, workload and resources

Security:

It is the responsibility of all employees to work within the security policies and procedures within the practice to protect the patients, staff and visitors. This duty applies to the specific work area of the individual. All staff are required to wear official identification badges.

Flexibility:

The practice is currently working in a climate of great change within the NHS. It is therefore expected that all staff will develop flexible working practices to be able to meet the challenges and opportunities of working within the NHS.

Safeguarding:

It is the responsibility of all staff to ensure all patients and staff are safe. If any member of staff has any safeguarding concerns, these must be reported to the organisation safeguarding lead.

Person Specification

Qualifications

Essential

• Valid GMC registration

Desirable

• Minor Surgery or willing to train

Experience

Essential

• Experienced or newly qualified will both be considered

Desirable

• Minor surgery / Joint injections would be desirable, but not essential.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

The Surgery, Stuart Road

Address

Stuart Road

Pontefract

West Yorkshire

WF8 4PQ

United Kingdom

Employer's website

https://www.stuartroadsurgery.co.uk (Opens in a new tab)

Job description

Job responsibilities

DUTIES AND KEY RESPONSIBILITIES

Clinical Responsibilities:

In accordance with the working arrangements, the post-holder will make themselves available to undertake clinical sessions.

They will be expected to:

Provide surgery consultations, telephone consultations and home visits

Check and sign repeat prescriptions

Deal with queries, both over the telephone and in person

Handle paperwork and correspondence within the practice guidelines

Make professional and autonomous decisions in relation to presenting problems whether these are self-referred or referred from other health care workers within the organisation

Assess the health care needs of patients who have undifferentiated or undiagnosed problems

Screen patients for disease risk factors and early signs of illness

Consult with patients in line with current practice disease management protocols to develop care plans for health

Provide counselling and health education

Admit or discharge patients to and from the caseload and refer them to other care providers as appropriate

Record consultation notes clearly and contemporaneously within agreed standards

Collect data for audit purposes

Compile and issue computer-generated acute and repeat prescriptions, avoiding hand-written prescriptions whenever possible

Prescribe in accordance with the Practice prescribing formulary, or generically, whenever this is clinically appropriate

In general the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care.

Management and Administration:

The post-holder will be expected to:

Work as part of the team to ensure Quality and Outcome Framework (QoF) and other local targets are met

Ensure all clinical information obtained from patients and other health and social care providers is fully coded utilising systems and processes in place at any given time

Take fair share of non-patient facing work including results, letters for example

Remain on site throughout duration of session

Attend and participate in multidisciplinary team meetings

Participate in the evaluation and audit of clinical and patient services

Participate in further development in services provided

Engage in fostering relationships with other local practices and NHS trusts

Be aware of and comply with all relevant practice policies and guidelines, including prescribing, confidentiality, data protection and health and safety

Support and guide where appropriate the management and administration teams in delivering a high quality service to patients

Training and Education:

The post-holder will be expected to:

Comply with the GP appraisal scheme

Uphold a commitment to life-long learning and audits to ensure evidence-based best practice

Attend training and events organised by the practice or other agencies where appropriate

The above list of duties is not exhaustive and may be subject of change as deemed necessary.

OTHER CONDITIONS

Annual Leave:

The post-holder will be entitled to WTE 6 weeks and the relevant number of bank holidays for the current calendar year, which will be pro-rata based on number of sessions worked

Communication:

The post-holder will recognise the importance of effective communication and will strive to;

Communicate effectively with colleagues

Communicate effectively with patients, carers and other members of the general public. They will be polite and courteous at all times and communicate relevant information where appropriate

Recognise peoples needs for alternative methods of communication and respond accordingly

Contribution to the Implementation of Services:

The post-holder will:

Apply practice policies, standards and guidance

Be able to discuss with other members of the team how the policies, standards and guidelines will affect their own work

Participate in audits where appropriate

Confidentiality:

In the course of seeking treatment patients entrust the practice with, or allow the practice to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately. Under the Data Protection Act 1998 and GDPR guidelines 2018, the post-holder must maintain the confidentiality of information about patients, careers, colleagues, other healthcare workers or the business of the practice. This work is of a confidential nature and information gained must not be communicated to other persons except in the recognised course of duty. Unauthorised disclosure of confidential information will result in disciplinary action and may lead to the post-holders dismissal.

Equal Opportunities:

It is the aim of the practice to ensure that no job applicant or employee receives less than favourable treatment on rounds of sex, marital status, race, colour, creed, religion, physical disability, mental health, learning difficulty, age or sexual orientation and is not placed at a disadvantage by conditions or requirements that cannot be shown to be justifiable. To this end the practice has an equal opportunities policy and it is for each employee to contribute to its success.

Equality and Diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, which will include;

Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies and current legislation

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues

Behaving in a manner which is welcoming to the individual, is non-judgmental and respects their circumstances, feelings, priorities and rights

Health and Safety:

Employees must be aware of the responsibilities placed on them under the Health and Safety at Work Act (1974) to ensure that the agreed procedures are carried out to maintain a safe environment for patients, visitors and staff.

The post-holder will assist in the promotion and maintenance of their own and others health, safety and security as defined in the practices Health and Safety Policy, which will include;

Using personal security systems within the workplace according to practice guidelines

Identifying the risks involved in work activities and undertaking such activities in a way that manages these risks

Making effective use of training to update skills and knowledge

Using appropriate infection-control procedures; maintaining work areas in a tidy and safe way and ensure that they are free from hazards

Personal and Professional:

The post-holder will participate in any training programme implemented by the practice which will include;

Participation in an annual individual performance review. They will take responsibility for maintaining a record of their own personal and professional development

Taking responsibility for their own development, learning and performance, demonstrating skills and activities to others who are undertaking similar work

Quality:

The post-holder will strive to maintain quality within the practice, and will;

Alert other team members to issues of quality and risk

Assess own performance and take accountability for own actions, either directly or under supervision

Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance

Work effectively with individuals in other agencies to meet patients needs

Effectively manage own time, workload and resources

Security:

It is the responsibility of all employees to work within the security policies and procedures within the practice to protect the patients, staff and visitors. This duty applies to the specific work area of the individual. All staff are required to wear official identification badges.

Flexibility:

The practice is currently working in a climate of great change within the NHS. It is therefore expected that all staff will develop flexible working practices to be able to meet the challenges and opportunities of working within the NHS.

Safeguarding:

It is the responsibility of all staff to ensure all patients and staff are safe. If any member of staff has any safeguarding concerns, these must be reported to the organisation safeguarding lead.

Person Specification

Qualifications

Essential

• Valid GMC registration

Desirable

• Minor Surgery or willing to train

Experience

Essential

• Experienced or newly qualified will both be considered

Desirable

• Minor surgery / Joint injections would be desirable, but not essential.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

The Surgery, Stuart Road

Address

Stuart Road

Pontefract

West Yorkshire

WF8 4PQ

United Kingdom

Employer's website

https://www.stuartroadsurgery.co.uk (Opens in a new tab)

Job description

Job responsibilities

DUTIES AND KEY RESPONSIBILITIES

Clinical Responsibilities:

In accordance with the working arrangements, the post-holder will make themselves available to undertake clinical sessions.

They will be expected to:

Provide surgery consultations, telephone consultations and home visits

Check and sign repeat prescriptions

Deal with queries, both over the telephone and in person

Handle paperwork and correspondence within the practice guidelines

Make professional and autonomous decisions in relation to presenting problems whether these are self-referred or referred from other health care workers within the organisation

Assess the health care needs of patients who have undifferentiated or undiagnosed problems

Screen patients for disease risk factors and early signs of illness

Consult with patients in line with current practice disease management protocols to develop care plans for health

Provide counselling and health education

Admit or discharge patients to and from the caseload and refer them to other care providers as appropriate

Record consultation notes clearly and contemporaneously within agreed standards

Collect data for audit purposes

Compile and issue computer-generated acute and repeat prescriptions, avoiding hand-written prescriptions whenever possible

Prescribe in accordance with the Practice prescribing formulary, or generically, whenever this is clinically appropriate

In general the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care.

Management and Administration:

The post-holder will be expected to:

Work as part of the team to ensure Quality and Outcome Framework (QoF) and other local targets are met

Ensure all clinical information obtained from patients and other health and social care providers is fully coded utilising systems and processes in place at any given time

Take fair share of non-patient facing work including results, letters for example

Remain on site throughout duration of session

Attend and participate in multidisciplinary team meetings

Participate in the evaluation and audit of clinical and patient services

Participate in further development in services provided

Engage in fostering relationships with other local practices and NHS trusts

Be aware of and comply with all relevant practice policies and guidelines, including prescribing, confidentiality, data protection and health and safety

Support and guide where appropriate the management and administration teams in delivering a high quality service to patients

Training and Education:

The post-holder will be expected to:

Comply with the GP appraisal scheme

Uphold a commitment to life-long learning and audits to ensure evidence-based best practice

Attend training and events organised by the practice or other agencies where appropriate

The above list of duties is not exhaustive and may be subject of change as deemed necessary.

OTHER CONDITIONS

Annual Leave:

The post-holder will be entitled to WTE 6 weeks and the relevant number of bank holidays for the current calendar year, which will be pro-rata based on number of sessions worked

Communication:

The post-holder will recognise the importance of effective communication and will strive to;

Communicate effectively with colleagues

Communicate effectively with patients, carers and other members of the general public. They will be polite and courteous at all times and communicate relevant information where appropriate

Recognise peoples needs for alternative methods of communication and respond accordingly

Contribution to the Implementation of Services:

The post-holder will:

Apply practice policies, standards and guidance

Be able to discuss with other members of the team how the policies, standards and guidelines will affect their own work

Participate in audits where appropriate

Confidentiality:

In the course of seeking treatment patients entrust the practice with, or allow the practice to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately. Under the Data Protection Act 1998 and GDPR guidelines 2018, the post-holder must maintain the confidentiality of information about patients, careers, colleagues, other healthcare workers or the business of the practice. This work is of a confidential nature and information gained must not be communicated to other persons except in the recognised course of duty. Unauthorised disclosure of confidential information will result in disciplinary action and may lead to the post-holders dismissal.

Equal Opportunities:

It is the aim of the practice to ensure that no job applicant or employee receives less than favourable treatment on rounds of sex, marital status, race, colour, creed, religion, physical disability, mental health, learning difficulty, age or sexual orientation and is not placed at a disadvantage by conditions or requirements that cannot be shown to be justifiable. To this end the practice has an equal opportunities policy and it is for each employee to contribute to its success.

Equality and Diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, which will include;

Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies and current legislation

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues

Behaving in a manner which is welcoming to the individual, is non-judgmental and respects their circumstances, feelings, priorities and rights

Health and Safety:

Employees must be aware of the responsibilities placed on them under the Health and Safety at Work Act (1974) to ensure that the agreed procedures are carried out to maintain a safe environment for patients, visitors and staff.

The post-holder will assist in the promotion and maintenance of their own and others health, safety and security as defined in the practices Health and Safety Policy, which will include;

Using personal security systems within the workplace according to practice guidelines

Identifying the risks involved in work activities and undertaking such activities in a way that manages these risks

Making effective use of training to update skills and knowledge

Using appropriate infection-control procedures; maintaining work areas in a tidy and safe way and ensure that they are free from hazards

Personal and Professional:

The post-holder will participate in any training programme implemented by the practice which will include;

Participation in an annual individual performance review. They will take responsibility for maintaining a record of their own personal and professional development

Taking responsibility for their own development, learning and performance, demonstrating skills and activities to others who are undertaking similar work

Quality:

The post-holder will strive to maintain quality within the practice, and will;

Alert other team members to issues of quality and risk

Assess own performance and take accountability for own actions, either directly or under supervision

Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance

Work effectively with individuals in other agencies to meet patients needs

Effectively manage own time, workload and resources

Security:

It is the responsibility of all employees to work within the security policies and procedures within the practice to protect the patients, staff and visitors. This duty applies to the specific work area of the individual. All staff are required to wear official identification badges.

Flexibility:

The practice is currently working in a climate of great change within the NHS. It is therefore expected that all staff will develop flexible working practices to be able to meet the challenges and opportunities of working within the NHS.

Safeguarding:

It is the responsibility of all staff to ensure all patients and staff are safe. If any member of staff has any safeguarding concerns, these must be reported to the organisation safeguarding lead.

Person Specification

Qualifications

Essential

• Valid GMC registration

Desirable

• Minor Surgery or willing to train

Experience

Essential

• Experienced or newly qualified will both be considered

Desirable

• Minor surgery / Joint injections would be desirable, but not essential.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

The Surgery, Stuart Road

Address

Stuart Road

Pontefract

West Yorkshire

WF8 4PQ

United Kingdom

Employer's website

https://www.stuartroadsurgery.co.uk (Opens in a new tab)