Job description

Job responsibilities

The following are the core responsibilities of the Administrator role in delivering health services. There may be, on occasion, a requirement to carry out other tasks.

- Type letters, reports and associated documentation as required and within the specified timescales as appropriate.

- Liaise with external agencies such as hospitals and community services, ensuring administration of Private Services.

- Manage all enquiries in an effective manner

- Scan documentation and attach scanned documents to patients healthcare records

- Answer incoming phone calls, transferring calls or dealing with the callers request appropriately

- Manage all administrative queries as necessary

- Support all clinical staff with general administrative tasks as requested

- Maintain a clean, tidy, effective working area at all times

- Be an integral part of the general practice team

-Be aware of duties and responsibilities regarding current legislation and adhere to practice policies.

- Contribute to and embrace the spectrum of clinical governance

- Attend a formal appraisal with their manager at least every 12 months.

Person Specification

Qualifications

Essential

• - A good standard of education, with an expectation of having both GCSE Maths and English at Grade C or above, or Functional Skills Level 2 in Maths and English

Desirable

• Experience of working in a healthcare setting

Experience

Essential

• - Excellent communication skills and effective in communicating and understanding patient needs
• - Experience of working with the general public
• - Experience of administrative duties
• - Competent in the use of MS Office and Outlook
• - must be DBS check

Desirable

• Experience of working in a GP Practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Parks Medical Practice

Address

Danes Camp Surgery

Rowtree Road

Northampton

NN40NY

United Kingdom

Employer's website

https://www.theparksmedicalpractice.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

To meet the reception teams at each site, and cover accross when and where needed. To greet callers at the reception desk, establishing their needs and requirements. Where possible to deal with patients needs personally or directing them to the correct person who is able to help.

To make appointments for patients via the computerised appointments system.

To answer the telephone politely and efficiently in accordance with the practice guidelines.

To deal with patients wishing to register with the surgery, determining the appropriate type registration, ensuring the paperwork is completed fully and correctly by the patient.

• Action workflow requests in a timely manger
• Workflow to be checked on a regular basis requests to be 2 weeks old before action

Person Specification

Experience

Essential

• Good communication skills, Teamworking and IT Knowledge

Desirable

• Experience of working in a GP practice would be an advantage but not essential

Qualifications

Essential

• GCSE grade A to C in English and Maths

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Parks Medical Practice

Address

Grange Park Doctors Surgery

Grange Park Primary Care Centre, Wilks Walk

Grange Park

NORTHAMPTON

NN4 5DW

United Kingdom

Employer's website

https://www.theparksmedicalpractice.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job description

Job responsibilities

Clinical

Provide clinical care to our patients. This will include reducing the demand on the core neighbourhood GP practices by the assessment and management of patients by means of telephone triage and clinic appointments.

Use advanced skills and expert knowledge to assess the physical and psycho social needs of patients with undifferentiated primary care conditions including minor illness and instigating therapeutic treatments based on best available evidence to improve health outcomes.

Use advanced skills and expert knowledge to make comprehensive and focussed assessments, independently and proactively managing care of the patients.

Promote patient independence and self-care where appropriate

Support and work cohesively in a team with other GPs/ANPs and ACPs working in the new model of care settings, including providing oversight and mentorship for more junior colleagues.

Review pathology results to ensure appropriate treatment and care

Support and lead the practices for the delivery of the Quality and Outcomes Framework and NHS England, ICB, Federation Contracts

Person Specification

Skills and Competencies

Essential

• Excellent communication (verbal, written, and IT)
• Evidence of self motivation, the ability to work independently and effective decision making

Qualifications

Essential

• CCT qualification
• On the performers list register for Northamptonshire
• Medical degree
• Current GMC registration

Experience

Essential

• Extensive clinical experience in primary care
• Evidence of continuing professional development
• In depth knowledge base in the management of patients with chronic illness and minor illness
• Ability to maintain and monitor high standards of evidence based care
• Ability to direct and co-ordinate care working autonomously and collaboratively
• Understanding of clinical governance issues

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Principal Medical Limited

Address

Brackley Medical Centre

Wellington Road

Brackley

Northamptonshire

NN13 6QZ

United Kingdom

Employer's website

https://www.principal-medical.co.uk (Opens in a new tab)