Job description

Job responsibilities

To be responsible for the assessment, planning, implementation and evaluation of programmes of patient care. To deliver and maintain high-quality, evidence-based palliative care within a multidisciplinary team framework and contribute to evidence-based development of clinical practice.

1. To be responsible for the assessment, planning, implementation and evaluation of individualised holistic care.
2. Act as a positive role model to others and ensure that practice of specialist palliative care is evidence-based and promoted within the clinical area.
3. Promote a patient-centred approach to care, in collaboration with the multidisciplinary team, carers and other relevant healthcare professionals.
4. Act as a clinical resource and mentor so students, junior staff and those on placement to Myton achieve their learning needs and expertise is shared with the wider health economy.
5. To prioritise patient care on clinical need and organise workload as appropriate for a team of patients and ensure handover is effective and efficient at all times.
6. Ensure that documentation is completed accurately and legibly in accordance with local and NMC guidance and confidentiality is maintained using Caldicott Guidelines.
7. Provide emotional / spiritual support to patients and families throughout the disease and dying trajectory and ensure effective communication at all times.
8. Work collaboratively with nursing and care teams and have a proactive approach in facilitating discharge and ensure that standards of discharge are implemented and maintained in liaison with the discharge coordinator.
9. Be proactive in preparing and delivering clinical information to promote the effectiveness of the multidisciplinary team, acting as an equal member.
10. Liaise with other multidisciplinary team members, consultants and key workers to ensure continuity of care for patients.
11. To attend and present at case conferences and multidisciplinary team meetings to ensure effective communication with all members of the hospice multidisciplinary team and primary care teams, acting as the patient's advocate.
12. To participate in clinical audit as required by the organisation's policies and the clinical governance agenda.
13. To ensure that high standards of nursing care are given and maintained.
14. Actively contribute to developing the service to enhance the care and support available to patients and families.
15. Be responsible for own continued professional development to maintain up-to-date knowledge across the palliative care trajectory.
16. To be aware of the political and national influences affecting clinical care, such as NICE guidance / End of Life Care Strategy.
17. To abide by the guidelines and Code of Conduct of the Nursing & Midwifery Council and the regulations and standards of the Care Quality Commission.
18. Ensure the ward environment is safe, clean and tidy and adhere and comply with the Hospice's Infection Control Policy, dress code, and all other policies and guidance.
19. Work at all times in accordance with Myton policies, guidelines and procedures.

Person Specification

Qualifications

Essential

• Registered Nurse (Adult) degree or diploma level
• Current NMC registration

Skills and Attributes

Essential

• Demonstrates ability to place patient and family at centre of care
• Excellent interpersonal and communication skills
• Excellent organisational ability
• Motivated and enthusiastic
• Creative, resourceful & imaginative
• Excellent role model
• Ability to critically analyse research and apply evidence-based practice
• Team player
• Good IT skills

Desirable

• Teaching and assessing skills

Other

Essential

• Flexibility with working hours
• Commitment to the Myton values
• The right to work in the UK (we cannot provide sponsorship)

Experience

Essential

• Post-registration experience
• Experience of needs assessment / care planning
• Experience of multidisciplinary team working
• Knowledge and understanding of safeguarding
• Familiar with systems for quality, clinical governance and clinical audit

Desirable

• Experience caring for patients with complex health needs
• Experience working in a palliative care setting
• Experience of caring for patients and families with life-limiting / life-threatening conditions

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

The Myton Hospices

Address

The Myton Hospices

Myton Lane

WARWICK

CV34 6PX

United Kingdom

Employer's website

https://www.mytonhospice.org/ (Opens in a new tab)

Job description

Job responsibilities

Role Purpose:

Working as an integral part of the Clinical Administration team to contribute towards the smooth running of Myton Hospices Clinical Services by providing administrative support to clinical staff who are involved in caring for patients and their families. Promoting effectiveness and efficiency, acting as a resource for clinical staff, patients, their families, visitors and volunteers. To be shared point of contact for Medical Team.

Myton Core Values:

Our Core Values underpin everything we do and all employees are expected to comply with our Values and reflect these in their day to day work.

Main Duties & Responsibilities:

1. Support clinical administration across sites to meet operational requirements to ensure there is a core level of cross-cover between roles and that all key tasks are covered during colleague absences.
2. Provide cover for specific tasks in the absence of the Clinical Administration Manager, including responding to staff absences
3. Support Medical Team: Monitor and action the MytonMedicalStaffing inbox; monitor and update the Master Rota with leave, placement/visits etc; prepare and circulate the Weekly timetable, On Call Sheets and Handover Meeting; monitor and circulate the Myton Doctors patient feedback; Palliative Medicine Clinic - book room and complete tasks on clinical patient record; Caldicott/Subject Access Requests - support the Caldicott Guardian with the process of note redaction
4. Medical Team starters and leavers - Facilitate set up and inductions
5. Plan monthly South Warwickshire MND MDT and Coventry MND MDT meetings and manage patient letters post meeting
6. Medical Department Team meeting - Plan and maintain action log
7. Placements and Medical Student Visits - Co-ordinate, plan, raise invoices
8. Participating in the ongoing development of the patient electronic record system (EMIS). Supporting clinical staff with day-to-day system issues
9. Archive of Patient Paper Notes externally and internally in line with the Clinical Records Management Policy
10. Shared responsibilities with other Clinical Administrators: DWP forms and Private Medical Insurance requests; team handbook and any updates; filing and archiving of Hospice patient records both paper and electronic; assist clinical staff with troubleshooting patient system-based issues; support the clinical teams with the patient database when business continuity plan is initiated
11. Support the Clinical Administration Manager with work requested by the Director of Patient & Family Services and Clinical Directorate when required.
12. Accurately maintain patient records and the confidentiality of systems, both paper and electronic in accordance with the Data Protection regulations
13. Liaise with Palliative Care Teams, other Healthcare Professional /secretarial staff in the NHS to obtain information regarding patients
14. Any other duties commensurate with the post

(As we are a multi- site organisation some flexibility relating to place of work will berequired. We reserve the right to change the work base of our employees to meet our business needs.)

GENERAL RESPONSIBILITIES & OBLIGATIONS OF ALL EMPLOYEES

Policies and Procedures -The post holder is required to have a good understanding of and to comply with all relevant Myton policies, procedures and guidelines. Any contravention of Myton policies or procedures may result in disciplinary action.

Volunteers - Myton recognises the valuable contribution that volunteers make and we expect all employees to be able to support and work effectively with our volunteers.

Confidentiality and Data protection - It is a requirement of employment with Myton that all staff must comply with the obligation of confidentiality relating to personal information that could identify individuals. The Data Protection Act 1974/1998 safeguards the handling of information held in both electronic and manual filing systems and it is the duty of all staff employed by Myton to uphold the principles of the Act, adhere to Myton policies and to maintain strict confidentiality at all times.

Infection Control - Employees of Myton must be aware of infection prevention and control policies and are expected to follow them at all times. Any breach of infection control policies which places patients, visitors or colleagues at risk may result in disciplinary action.

Equality & Diversity - Post-holder must at all times carry out his/her responsibilities in line with Mytons Equality & Diversity Policy.

Health & Safety -Employees must be aware of the responsibilities placed upon them under the Health and Safety at Work Act 1974, to ensure the agreed safety procedures are carried out to maintain a safe working environment for patients, visitors & colleagues. The post holder is required to conform with Mytons policies on Health & Safety and Fire Prevention, & to attend related training as required.

Safeguarding Vulnerable Adults & Children- It's the duty of all staff working for Myton to safeguard children and vulnerable adults and undertake safeguarding training at an appropriate level.

Code of Conduct -Employees are required to represent Myton in a positive light and embody the corporate identity in appearance, demeanour, values and ethics.

Review of Job Description - This job description is an outline of the key duties and responsibilities of the role and is not intended as an exhaustive list. The job description may change over time to reflect the changing needs of the service. The post holder may be required to undertake other duties that could reasonably be considered commensurate with the post. This job description is subject to periodic review and may be changed/updated following consultation with the postholder(s).

Person Specification

Skills and Attributes

Essential

• Ability to respond effectively to working alone or in a team
• Ability to engage others both at peer and a senior level
• Ability to use initiative
• Excellent communication skills including friendly and professional telephone manner
• Excellent time management skills
• Self- motivated, able to work autonomously and show initiative
• Efficient and with the ability to organise a diverse workload identifying and acting on priorities
• Proficient with IT and all Microsoft Office applications (Word, Excel,
• Outlook etc.)
• Ability to deal sensitively with patients and their families in sometimes distressing circumstances
• Team working skills
• Ability to adapt to change and have a flexible approach
• Conscientious and hardworking
• Ability and flexibility to travel to Myton Hospice sites as and when required

Desirable

• Experience with electronic patient record systems

Qualifications

Essential

• Good standard of general education including English and Maths at GCSE or equivalent level
• Minimum 2 years secretarial, PA or administrative experience

Desirable

• Secretarial, PA or Administration qualification
• RSA Level 2 / NVQ or equivalent

Experience

Essential

• Experience of providing effective administration support within a busy team in a clinical setting
• Understanding of patient confidentiality and handling confidential and patient sensitive data
• Supporting multiple people / teams within one role
• Knowledge of patient databases

Desirable

• Hospice or charity sector experience

Other

Essential

• The right to work in the UK (we cannot provide sponsorship)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Myton Hospices

Address

Myton Lane

Warwick

Warwickshire

CV34 6PX

United Kingdom

Employer's website

https://www.mytonhospice.org/ (Opens in a new tab)

Job description

Job responsibilities

To be responsible for the assessment, planning, implementation and evaluation of programmes of patient care. To deliver and maintain high-quality, evidence-based palliative care within a multidisciplinary team framework and contribute to evidence-based development of clinical practice.

1. To be responsible for the assessment, planning, implementation and evaluation of individualised holistic care.
2. Act as a positive role model to others and ensure that practice of specialist palliative care is evidence-based and promoted within the clinical area.
3. Promote a patient-centred approach to care, in collaboration with the multidisciplinary team, carers and other relevant healthcare professionals.
4. Act as a clinical resource and mentor so students, junior staff and those on placement to Myton achieve their learning needs and expertise is shared with the wider health economy.
5. To prioritise patient care on clinical need and organise workload as appropriate for a team of patients and ensure handover is effective and efficient at all times.
6. Ensure that documentation is completed accurately and legibly in accordance with local and NMC guidance and confidentiality is maintained using Caldicott Guidelines.
7. Provide emotional / spiritual support to patients and families throughout the disease and dying trajectory and ensure effective communication at all times.
8. Work collaboratively with nursing and care teams and have a proactive approach in facilitating discharge and ensure that standards of discharge are implemented and maintained in liaison with the discharge coordinator.
9. Be proactive in preparing and delivering clinical information to promote the effectiveness of the multidisciplinary team, acting as an equal member.
10. Liaise with other multidisciplinary team members, consultants and key workers to ensure continuity of care for patients.
11. To attend and present at case conferences and multidisciplinary team meetings to ensure effective communication with all members of the hospice multidisciplinary team and primary care teams, acting as the patient's advocate.
12. To participate in clinical audit as required by the organisation's policies and the clinical governance agenda.
13. To ensure that high standards of nursing care are given and maintained.
14. Actively contribute to developing the service to enhance the care and support available to patients and families.
15. Be responsible for own continued professional development to maintain up-to-date knowledge across the palliative care trajectory.
16. To be aware of the political and national influences affecting clinical care, such as NICE guidance / End of Life Care Strategy.
17. To abide by the guidelines and Code of Conduct of the Nursing & Midwifery Council and the regulations and standards of the Care Quality Commission.
18. Ensure the ward environment is safe, clean and tidy and adhere and comply with the Hospice's Infection Control Policy, dress code, and all other policies and guidance.
19. Work at all times in accordance with Myton policies, guidelines and procedures.

Person Specification

Qualifications

Essential

• Registered Nurse (Adult) degree or diploma level
• Current NMC registration

Skills and Attributes

Essential

• Demonstrates ability to place patient and family at centre of care
• Excellent interpersonal and communication skills
• Excellent organisational ability
• Motivated and enthusiastic
• Creative, resourceful & imaginative
• Excellent role model
• Ability to critically analyse research and apply evidence-based practice
• Team player
• Good IT skills
• Commitment to the Myton values

Desirable

• Teaching and assessing skills

Other

Essential

• The right to work in the UK (we cannot provide sponsorship)
• Flexibility with working hours

Experience

Essential

• Post-registration experience
• Experience of needs assessment / care planning
• Experience of multidisciplinary team working
• Knowledge and understanding of safeguarding
• Familiar with systems for quality, clinical governance and clinical audit

Desirable

• Experience caring for patients with complex health needs
• Experience working in a palliative care setting
• Experience of caring for patients and families with life-limiting / life-threatening conditions

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

The Myton Hospices

Address

Coventry Myton Hospice

Clifford Bridge Road

Walsgrave

Coventry

CV2 2HJ

United Kingdom

Employer's website

https://www.mytonhospice.org/ (Opens in a new tab)

Job description

Job responsibilities

To be responsible for the assessment, planning, implementation and evaluation of programmes of patient care. To deliver and maintain high-quality, evidence-based palliative care within a multidisciplinary team framework and contribute to evidence-based development of clinical practice.

1. To be responsible for the assessment, planning, implementation and evaluation of individualised holistic care.
2. Act as a positive role model to others and ensure that practice of specialist palliative care is evidence-based and promoted within the clinical area.
3. Promote a patient-centred approach to care, in collaboration with the multidisciplinary team, carers and other relevant healthcare professionals.
4. Act as a clinical resource and mentor so students, junior staff and those on placement to Myton achieve their learning needs and expertise is shared with the wider health economy.
5. To prioritise patient care on clinical need and organise workload as appropriate for a team of patients and ensure handover is effective and efficient at all times.
6. Ensure that documentation is completed accurately and legibly in accordance with local and NMC guidance and confidentiality is maintained using Caldicott Guidelines.
7. Provide emotional / spiritual support to patients and families throughout the disease and dying trajectory and ensure effective communication at all times.
8. Work collaboratively with nursing and care teams and have a proactive approach in facilitating discharge and ensure that standards of discharge are implemented and maintained in liaison with the discharge coordinator.
9. Be proactive in preparing and delivering clinical information to promote the effectiveness of the multidisciplinary team, acting as an equal member.
10. Liaise with other multidisciplinary team members, consultants and key workers to ensure continuity of care for patients.
11. To attend and present at case conferences and multidisciplinary team meetings to ensure effective communication with all members of the hospice multidisciplinary team and primary care teams, acting as the patient's advocate.
12. To participate in clinical audit as required by the organisation's policies and the clinical governance agenda.
13. To ensure that high standards of nursing care are given and maintained.
14. Actively contribute to developing the service to enhance the care and support available to patients and families.
15. Be responsible for own continued professional development to maintain up-to-date knowledge across the palliative care trajectory.
16. To be aware of the political and national influences affecting clinical care, such as NICE guidance / End of Life Care Strategy.
17. To abide by the guidelines and Code of Conduct of the Nursing & Midwifery Council and the regulations and standards of the Care Quality Commission.
18. Ensure the ward environment is safe, clean and tidy and adhere and comply with the Hospice's Infection Control Policy, dress code, and all other policies and guidance.
19. Work at all times in accordance with Myton policies, guidelines and procedures.

Person Specification

Qualifications

Essential

• Registered Nurse (Adult) degree or diploma level
• Current NMC registration

Skills and Attributes

Essential

• Demonstrates ability to place patient and family at centre of care
• Excellent interpersonal and communication skills
• Excellent organisational ability
• Motivated and enthusiastic
• Creative, resourceful & imaginative
• Excellent role model
• Ability to critically analyse research and apply evidence-based practice
• Team player
• Good IT skills
• Commitment to the Myton values

Desirable

• Teaching and assessing skills

Other

Essential

• The right to work in the UK (we cannot provide sponsorship)
• Flexibility with working hours

Experience

Essential

• Post-registration experience
• Experience of needs assessment / care planning
• Experience of multidisciplinary team working
• Knowledge and understanding of safeguarding
• Familiar with systems for quality, clinical governance and clinical audit

Desirable

• Experience caring for patients with complex health needs
• Experience working in a palliative care setting
• Experience of caring for patients and families with life-limiting / life-threatening conditions

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

The Myton Hospices

Address

Coventry Myton Hospice

Clifford Bridge Road

Walsgrave

COVENTRY

CV2 2HJ

United Kingdom

Employer's website

https://www.mytonhospice.org/ (Opens in a new tab)

Job description

Job responsibilities

Summary of the role:

• Working across both Inpatient Units, with a main base in Coventry, deploying at short notice to the Warwick inpatient unit, where staffing shortages and/or increase in patient acuity may arise. As an unassigned nurse (float), coordinate clinical activity across both inpatient units, providing expert support, advice and guidance to staff, and attending either unit as required to ensure safe, effective and responsive care delivery at night.
• To coordinate the assessment, planning and evaluation of individualised patient centred care. Facilitating a holistic approach; that is sensitive and responsive to the ever-changing needs of both patients and their carer. Providing clinical leadership in the absence of the Inpatient Unit Manager/Deputy ensuring an evidence-based approach is promoted at all times within a multidisciplinary team framework.
• Practice an approach that facilitates and fosters learning for students, junior staff and those on placement to Myton. Sharing expertise appropriately and supporting each learner to achieve their learning needs.

Myton Core Values:

Our Core Values underpin everything we do and all employees are expected to comply with our Values and reflect these in their day-to-day work.

Main Duties & Responsibilities:

1. Leadership and Management:

• Be clinically based on the inpatient unit with the highest level of patient acuity, complexity, dependency needs, or staffing pressures, ensuring visible clinical leadership and hands on support where it is most needed.
• Provide leadership, advice, guidance and hands-on clinical support to nursing and care staff working across both inpatient units during night shifts.
• Act as the primary point of contact for night staff requiring clinical, professional or operational support, promoting effective decision-making and problem-solving.
• Support the assessment, planning, delivery and evaluation of complex patient care, providing expert guidance in challenging clinical situations as they arise.
• Coordinate and manage out-of-hours clinical and operational escalations, liaising appropriately with the Senior Nurse and Doctor On-Call to ensure timely and effective responses.
• Promote and uphold safe, effective, evidence-based and person-centred care throughout the night.
• Facilitate effective communication and collaboration across both inpatient units, attending either unit as required to provide support, advice and clinical leadership.
• Support staff wellbeing, development and confidence by acting as a role model, mentor and resource for colleagues working overnight.
• Supporting patient flow, where appropriate, for example, emergency admissions/out of hours admission coordination, support teams to complete relevant discharge paperwork in order to support timely discharges.
• Monitoring and responding to deteriorating patients in line with their ceiling of care.
• Identifying and escalating risks relating to staffing, patient safety or service delivery.
• Supporting learning, development and reflective practice amongst night staff.
• Recognise patients, families and carers as partners in the care team. Promoting a person centred approach and working collaboratively with all members of the wider multi-disciplinary team.
• Promote a multi-disciplinary approach to care delivery which may include participating in MDT meetings, proactively preparing and presenting clinical information at handover, MDTs, case reviews etc.
• Participate in group reflective practice to support the professional and personal wellbeing and development of the team.
• Participate in the process of recruitment, induction and retention of staff and volunteers.
• Provide emotional / spiritual support to patients and families throughout the disease and dying trajectory, providing, and receiving highly complex, sensitive or contentious information.
• Take responsibility for the Ward on a shift basis including the supervision of junior staff and students.
• Support the Unit Manager and Deputy in supporting the volunteers on the Ward ensuring effective communication is established and maintained.
• Work collaboratively with nursing and care teams and have a proactive approach in facilitating discharge and ensure that standards of discharge are implemented and maintained in liaison with the discharge co-ordinator.

2. Quality, Safety and Governance:

• Uphold and ensure compliance with the organisation's policies and procedures; ensuring all volunteers are clear in relation to their roles and responsibilities for Health and Safety, Infection prevention and control, Safeguarding Adults & Children, Data protection and other relevant policies.
• Utilise a range of communication skills to instruct, inform and negotiate in order to achieve active patient participation in their treatment programme; respecting their dignity, wishes and beliefs throughout all interventions.
• Take an active role in risk assessment, supporting implementation of strategies to minimise risk. Ensuring incidents and clinical adverse events and near misses are reported and assist in the investigation at clinical level through promotion of a no blame culture.
• Provide out of hours telephone support and advice for patients, relatives and external healthcare professionals regarding symptom control and psychological care and advice when required within sphere of responsibility and contact on-call Medical Consultant as appropriate.
• Verify death of patients, perform last offices, provide bereavement support for families and transfer deceased patients to the mortuary whilst ensuring the philosophy of the hospice is respected and maintained.
• Participate in clinical audit as required by the organisational requirements and the Clinical Governance agenda.
• Work in partnership with colleagues internally and externally to ensure that all information pertaining to the patients condition and care needs are communicated effectively and efficiently.
• Ensure that documentation is completed accurately and legibly in accordance with the organisation's information governance guidance and confidentiality is maintained using Caldecott Guidelines.
• Support a culture where the reporting of concerns, incidents and complaints are encouraged and documented promptly.

3. Training and Education:

• Support and participate in informal and formal programmes of education as required.
• Be responsible for own continued professional development, maintaining up to date evidence-based knowledge including an awareness of the national and local influences affecting palliative and end of life care.
• Ensure own compliance with mandatory training and professional development requirements, maintaining records of training and development undertaken for self in preparation for NMC revalidation.

General Responsibilities & Obligations of all Employees:

• Policies and Procedures: The post holder is required to have a good understanding of, and to comply with, all relevant Myton policies, procedures and guidelines. Any contravention of Myton policies or procedures may result in disciplinary action.
• Volunteers: Myton recognises the valuable contribution that volunteers make and we expect all employees to be able to support and work effectively with our volunteers.
• Confidentiality and Data protection: It is a requirement of employment with Myton that all staff must comply with the obligation of confidentiality relating to personal information that could identify individuals. The Data Protection Act 1974/1998 safeguards the handling of information held in both electronic and manual filing systems and it is the duty of all staff employed by Myton to uphold the principles of the Act, adhere to Myton policies and to maintain strict confidentiality at all times.
• Infection Control: All employees of Myton must be aware of infection prevention and control policies and are expected to follow them at all times. Any breach of infection control policies which places patients, visitors or colleagues at risk may result in disciplinary action.
• Equality & Diversity: The post-holder must at all times carry out his/her responsibilities in line with Mytons Equality & Diversity Policy.
• Health & Safety: Employees must be aware of the responsibilities placed upon them under the Health and Safety at Work Act 1974, to ensure the agreed safety procedures are carried out to maintain a safe working environment for patients, visitors & colleagues. The post holder is required to conform with Mytons policies on Health & Safety and Fire Prevention, & to attend related training as required.
• Safeguarding Vulnerable Adults and Children: Its the duty of all staff working for Myton to safeguard children and vulnerable adults and undertake safeguarding training at an appropriate level.
• Code of Conduct: Employees are required to represent Myton in a positive light and embody the corporate identity in appearance, demeanour, values and ethics.
• Review of Job Description: This job description is an outline of the key duties and responsibilities of the role and is not intended as an exhaustive list. The job description may change over time to reflect the changing needs of the service. The post holder may be required to undertake other duties that could reasonably be considered commensurate with the post. This job description is subject to periodic review and may be changed/updated following consultation with the postholder(s).

Person Specification

Other

Essential

• Flexible working hours
• Commitment to the Myton values
• Ability to work alone and as a member of a team
• Good IT skills
• Occupational Health Clearance
• Ability to travel between sites
• The right to work in the UK (we cannot provide sponsorship)

Accountability for Staff & Volunteers

Essential

• Experience of appraising and supporting junior staff members

Desirable

• Experience of working with volunteers

Skills and Attributes

Essential

• Demonstrates ability to place patient and family at centre of care
• Excellent personal and communication skills
• Teaching and assessing skills
• Excellent organisational ability
• Motivated and enthusiastic
• Creative, resourceful and imaginative
• Excellent role model
• Familiarity of systems for quality, clinical governance and clinical audit

Qualifications

Essential

• Registered Nurse (Adult) degree or diploma level
• Current NMC registration
• Evidence of continual professional development and education

Desirable

• Specialist Qualification in Palliative Care
• Relevant specialist course, e.g. Palliative care / advanced communications.

Experience

Essential

• Significant post registration experience
• Experience of needs assessment / care planning
• Experience of Multi-disciplinary Team working
• Caring for patients at the end of life
• Experience of caring for patients and families with life limiting / life
• threatening conditions
• Good knowledge of assessment and symptom management

Desirable

• Experience caring for patients with complex health needs
• Experience working in palliative care setting

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

The Myton Hospices

Address

Coventry Myton Hospice

Clifford Bridge Road

Coventry

CV2 2HJ

United Kingdom

Employer's website

https://www.mytonhospice.org/ (Opens in a new tab)

Job description

Job responsibilities

1. Conduct and supervise holistic assessments, develop and review personalised care plans, and lead group sessions and therapeutic programmes.
2. Promote a multidisciplinary approach to care delivery through multidisciplinary team meetings, and facilitate others to be proactive in preparing and presenting clinical information at handover, MDTs, case reviews, etc.
3. Maintain strong working relationships with the multidisciplinary team and medical staff at Myton.
4. Proactively work in partnership with other care providers externally, to ensure that all information pertaining to the patient's condition and care needs is communicated effectively, to ensure coordinated and seamless support.
5. Ensure all Registered Nurses within the team are trained to undertake the Carer Support Needs Assessment Tool (CSNAT) and able to assist carers through the assessment and support process, enabling them to indicate the domains in which they need more support and then prioritise their own support needs when caring for someone with a life-limiting condition.
6. Promote and lead a culture of support with a daily debrief, facilitated regular 1:1 and group reflective practice, to support the professional and personal wellbeing and development of the team through supervision and appraisals.
7. Be responsible for the team roster, including the coordination of volunteers, to ensure staffing levels and skill mix are appropriate and meet the needs of service delivery, ensuring resources and staff are utilised and developed to their best potential, and escalating concerns to the Head of Nursing & Care.
8. Participate in the process of recruitment, induction and retention of staff and volunteers, both within own services and across other nursing and care services.
9. Monitor and manage staff performance, absence and practice, addressing any issues in accordance with Hospice policies and procedures and professional codes of practice.
10. Be responsible for ensuring effective and efficient use of resources to meet budgetary requirements, exercising care and economy.
11. In conjunction with the Head of Nursing and Care, participate in budget setting and business planning as required.
12. Ensure services are delivered safely, effectively and efficiently, by supporting a well-trained workforce, with appropriate monitoring of outcomes and quality standards.
13. Uphold and ensure compliance with the organisation's policies and procedures, ensuring all staff are clear in relation to their roles and responsibilities for risk management, health and safety, infection prevention & control, safeguarding, data protection, and other relevant policies.
14. With the support of the Head of Clinical Education, assess and monitor the competence and confidence of team members around all aspects of clinical practice, identifying learning needs and supporting & supervising the development of knowledge and skills where required.
15. In collaboration with the Clinical Governance and Quality Team, contribute to the audit programme, ensuring accurate input, active participation and implementation of any resulting service improvements.
16. Ensure that documentation is completed accurately and legibly in accordance with the organisation's information governance guidance and confidentiality is maintained using Caldicott Guidelines.
17. Create and maintain a culture where the reporting of concerns, incidents and complaints is encouraged and documented promptly.
18. Ensure that clinical adverse events, incidents and complaints are fully investigated and shared learning is undertaken.
19. Promote and maintain a culture of evidence-based clinical practice, ensuring the creation of effective local networks to share good practice and dissemination.
20. Practice an approach that facilitates and fosters learning for students, junior staff, and those on placement at Myton, sharing expertise appropriately and supporting each learner to achieve their learning needs.
21. Ensure all team members receive an annual appraisal and review and provide an agreed personal development plan as part of the appraisal process, to support their own professional development.
22. Be responsible for own continued professional development, maintaining up to date, evidence-based knowledge, including awareness of the national and local influences affecting palliative and end of life care.
23. Ensure own compliance with mandatory training and professional development requirements, maintaining records of training and development undertaken for self in preparation for NMC revalidation.
24. In collaboration with the Head of Nursing and Care, contribute to the strategic direction and development of the Hospice and Community Services.
25. Seek out opportunities to work in partnership with other providers and key stakeholders to explore areas of unmet need, in order to initiate new/improved ways of working.
26. Ensure that quality monitoring processes are in place, to access feedback and collate data continually, to inform service reviews and improvement plans.

Person Specification

Other

Essential

• Ability to travel to all 3 Myton Hospice sites (Coventry, Warwick and Rugby)
• The right to work in the UK (we cannot provide sponsorship)

Qualifications

Essential

• Registered Health Care Professional (RGN level 1 with current NMC registration)
• Degree level study in a relevant clinical or managerial field
• Recognised post-registration Palliative Care qualification, or equivalent portfolio of evidence / equivalent experience.

Desirable

• Other relevant post-registration qualification, such as Community Care / Long Term Conditions
• Advanced Communication Skills training

Skills, attributes and knowledge

Essential

• Ability to place the patient and family at centre of care
• Interpersonal skills and the ability to build and maintain effective working relationships with key stakeholders
• Good organisation and time management skills
• Excellent role model
• Familiarity with principles underpinning clinical governance
• Competent IT skills
• Good written and oral communication skills and the ability to convey messages clearly
• Motivated and able to motivate others
• Enthusiastic

Desirable

• Awareness of current palliative care issues and challenges

Experience

Essential

• Proven experience of symptom assessment and management / psychological care for palliative care patients
• Experience of needs assessment / care planning for patients with life-limiting illness
• Experience and confidence communicating in potentially challenging situations
• Experience of multidisciplinary team working
• Experience working in a palliative care or community setting
• Proven experience of leading/managing change
• Experience of leading a team of Registered Nurses, Healthcare Assistants and Administrators

Desirable

• Experience of leading service development projects
• Experience of creating and facilitating learning opportunities
• Experience in audit and quality monitoring purposes
• Experience of managing volunteers
• Experience of using electronic records systems

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

The Myton Hospices

Address

Coventry Myton Hospice

Clifford Bridge Road

Walsgrave

COVENTRY

CV2 2HJ

United Kingdom

Employer's website

https://www.mytonhospice.org/ (Opens in a new tab)