Job description

Job responsibilities

Please refer to the supporting documents for the full Job Description outlining core responsibilities.

You will thrive in this role if you:

• Are passionate about excellent patient care
• Enjoy innovation and problem-solving
• Are open to new ways of working in Primary Care
• Want to influence and improve service delivery
• Value teamwork, mentorship, and professional growth

If you are seeking a rewarding and career-advancing opportunity within a supportive, forward-thinking partnership, we would love to hear from you.

We reserve the right to close this vacancy at any time during the advertising period.

Pre-employment Requirements

• Vaccinations: Full Hep B history, titre levels/boosters, MMR and Varicella status required
• Right to work: Proof of UK eligibility required at interview
• References: Two references required, one from your current or most recent employer
• Employment history: Please declare any employment gaps of 6 weeks or more.
• Performers List: Applicants must be eligible for inclusion.

Person Specification

Personal Qualities

Essential

• Pleasant and supportive personality.
• Ability to perform well under pressure.
• Smart appearance.
• Resourceful.
• Flexible & Adaptable approach to work including being available to provide cover as required.

Knowledge

Essential

• Eligible to practise independently as a GP in the UK.
• Understanding of the GMS contract and QOF.
• Awareness of GP commissioning and patient choice.
• Understanding of multidisciplinary teams and ARRS roles.
• Interest in medical education and/or GP training (desirable).

Skills

Essential

• IT skills (MS Office, Internet etc) able to competently use all basic IT software.
• IT skills (Use of Clinical Systems) experienced in use of a primary care clinical software system, preferably SystmOne and other remote consultation technology.
• IT skills (systems and software) able to independently problem solve to enable effective remote working and minimise disruption to working day.
• Excellent written and verbal communication skills.
• Time Management.

Qualifications

Essential

• Full GMC registration.
• CCST in Primary Care (UK).
• Eligible to work in the UK.
• On the UK GP Performers List.
• MRCGP (desirable).
• Full UK driving licence / access to a vehicle.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Modality Partnership

Address

Smethwick Medical Centre

Regent Street

SMETHWICK

West Midlands

B66 3BQ

United Kingdom

Employer's website

https://www.modalitypartnership.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

You should refer to the supporting documents for a full JD outlining core responsibilities.

You will thrive if you enjoy a challenge of learning new skills, embracing new technologies including automation, helping patients, managing information efficiently, and enhancing IT skills with MS Word, Outlook, Excel, clinical systems and other systems.

If you are seeking a challenging, rewarding role in a growing, supportive team, wed love to hear from you.

We reserve the right to close this vacancy at any time during the advertising period.

Pre-employment Requirements:

• Vaccinations: Mandatory for certain roles and there may be a delay to start dates where they are not provided; we provide guidance and support to manage individual and environmental risks.
• Right to work: Proof of UK working eligibility required at interview.
• References: Two references required, one of which must be your current/most recent employer and reference checks must cover at least the past three years of employment or training.
• Employment history: Please notify us of any employment gaps of 6 weeks or more.

Person Specification

Skills

Essential

• Customer service orientation.
• Excellent communication and interpersonal skills.
• Problem-solving and organisational ability.
• Tolerance to fast pace working retaining professionalism to be able to support patients appropriately.
• Computer literate and adaptable in line with new ways of working.
• Problem-analysis and problem-solving.
• Administrative and organisational skills.
• Ability to follow policies, practices and protocols.

Personal Qualities

Essential

• Confident, welcoming, professional, and empathetic in approach to all interactions.
• Team player with a professional manner and appearance.
• Tactful, discreet, and proactive.
• Adaptable to taking on new skills and challenges.
• Flexible and responsive to new practices and working hours.

Knowledge

Essential

• Customer service principles and practices.
• Basic medical terminology.
• Reception protocols and call handling preferred but not essential.
• NHS / Clinical systems / MS Office applications.
• Previous experience in NHS/general practice preferred but not essential.
• Previous call-handling experience preferred but not essential.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Modality Partnership

Address

Wokingham Medical Centre

23 Rose Street

WOKINGHAM

Berkshire

RG40 1XS

United Kingdom

Employer's website

https://www.modalitypartnership.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Core responsibilities

Clinical practice

The role will mainly involve working in our Same Day Access Hub seeing patients for urgent on the day issues. The role will involve working alongside PCN team of GP supervisor / Paramedic Practitioner in the PCN Same Day Access Hub seeing patients on the day with urgent issues.

The post may include cross cover with the award-winning Frailty Visiting Team visiting patients who are housebound for urgent on the day issues.

Work as part of a multi-disciplinary team to deliver safe and high-quality care.

Carry out clinical practice at an advanced level using expert clinical skills, critical judgements & knowledge to deliver appropriate and safe care.

Assess, diagnose, plan, implement and evaluate treatment/interventions and care for patients presenting with acute, long term and complex health needs.

Manage undifferentiated undiagnosed condition and identify red flags

and underlying serious pathology and take appropriate action

Triage and treat patients, including same day triage, performing assessment of their needs and makes referrals as necessary to other members of the primary and secondary health care teams as appropriate.

Interpret investigation findings to determine effective treatment plans & discuss with GPs where a second opinion is required

Proactively identify, diagnose and manage treatment plans for patients at risk of developing a long-term condition, using both non-pharmacological and pharmacological treatments.

Co-ordinate the planning and delivery of care ensuring patients and carers or relatives are involved where required. Actively take a personalised care approach and population centre care approach to enable shared decision making.

Prescribing and reviewing medication that is appropriate for patient needs and in accordance with latest evidence-based practice, national and practice protocols and within the scope of qualified practice.

Diagnose and manage acute and chronic conditions, including drug and non-drug based treatment methods into a management plan.

Request diagnostic investigations and interpret within agreed protocols e.g. x-ray, blood tests, scans, etc.

Assess, diagnose and treat patients in practice premises or their own home who require medical attention and/or refer to appropriate agency.

Refer patients to other members of the multi-disciplinary practice teams, secondary care organisations and other organisations as necessary.

Communication

Uses and adapts communication style to meet individual patient needs to ensure patients are fully informed about treatment.

Communicates effectively with patients and carers, recognising the need for alternative methods of communication to overcome different levels of understanding, cultural background and preferred ways of communicating

Anticipates barriers to communication and take action to improve communication

Maintains effective communication with the primary care team and with external stakeholders

Ensures awareness of sources of support and guidance and provides information in an acceptable format to all patients, recognising any difficulties and referring where appropriate.

Safeguarding adults and children

The postholder has a duty to safeguard and promote the welfare of vulnerable adults and children.

When adults or children and/or their carers use primary care services, it is essential that all adult and child protection concerns are both recognised and acted on appropriately.

The postholder has a responsibility to ensure they are familiar with and follow local policies in relation to safeguarding vulnerable adults and that they follow the local child protection procedures and any supplementary guidance.

The postholder has a responsibility to support appropriate investigations either internally or externally.

To ensure the postholder is equipped to carry out their duties effectively, they must also attend vulnerable adult and child protection training and updates at the competency level appropriate to the work they do and in accordance with the local vulnerable adult and child protection training guidance.

Leadership and management personal and people development

Takes responsibility for own learning and performance including participating in clinical supervision and acting as a positive role model

Supports staff development in order to maximise potential and support practice development

Critically evaluates and reviews innovations and developments that are relevant to clinical practice

Contributes to the development of local guidelines, protocols and standards

Maintains effective communication with those responsible for the overall commissioning and procurement process

Promotes the role of the Advanced Clinical Practitioner in general practicecompleting relevant training in order to provide multi-professional clinical practice and CPD supervision to other roles within primary care.

Team working

Understands own role and scope and identify how this may develop over time

Works as an effective and responsible team member, supporting others and exploring the mechanisms to develop new ways of working

Creates and agrees clear referral mechanisms to meet patient need

Prioritises own workload and uses effective time-management strategies to complete work within agreed timescales

Discusses, highlights and works with the team to create opportunities to improve patient care

Manages and leads the delivery of specifically identified services or projects as agreed with the PCN Clinical Director and the PCN management team

Education

Undertakes mentorship for more junior staff, assessing competence against set standards

Use evidence-based strategies to improve and enhance the quality of patient care

Assesses own learning needs and undertakes learning as appropriate

Provides an educational role to patients, carers, families and colleagues in an environment that facilitates learning

Research

Critically engage in research activity and use evidence-based strategies to improve and enhance the quality of patient care

Participates in clinical governance activity and contributes to the improvement in quality of health outcomes through audit, risk management and the Quality and Outcomes Framework

Participates in investigation of incidents and events as required.

Identifies, applies and disseminates research findings relating to own practice

Collects data for audit purposes and uses clinical audit to monitor quality in the service and implements change according to findings.

Participates in clinical trials and equipment testing.

Meets timescales/deadlines for audits and written returns to ensure that the Practice meets quality standards and receives the designated funding (e.g. Quarterly Enhanced Services returns, annual QOF audit

Quality

Under supervision and support of GPs in the practice, the post-holder will strive to maintain quality within the practices, and will:

Participates in clinical governance activity and contribute to the improvement in quality of health outcomes through audit, risk management and the Quality and Outcomes Framework

Alerts other team members to concerns about risk, quality and safety.

Participates in investigation of incidents and events as required.

Contributes to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance

Works effectively with individuals in other agencies to meet patients needs

Effectively manages own time, workload and resources.

Delivery of care in line with NSF, NICE guidelines and evidence-based care

See attached job description and person specification for further details.

Person Specification

Knowledge

Essential

• A clear understanding of the Multi-professioanl framework for advanced clinical practice in England
• Advanced clinical practice skills
• Clinical examination skills
• Accountability of own role and other roles
• Management of patients with long-term conditions
• Management of patients with complex needs
• Local plan and national health policy
• Wider health economy
• Clinical governance issues in primary care
• Patient group directions and associated policy
• Knowledge/experience in general practice/elderly care or palliative care

Desirable

• Able to identify determinants on health in the area
• Knowledge of public health issues in the area

Personal qualities

Essential

• Self-directed practitioner
• Highly motivated
• Flexibility
• Enthusiasm
• Team player

Skills

Essential

• Clinical leadership skills
• Communication skills, both written and verbal
• Communication of difficult messages to patients and families
• Negotiation and conflict management skills
• Change management
• Teaching and mentorship within a clinical setting
• Resource management

Experience

Essential

• Significant post registration experience
• Recent primary or community experience
• Management of minor illness, minor ailments and injuries
• Triage
• Compiling protocols and clinical guidelines
• Clinical Leadership
• Audit
• Research

Desirable

• Project management
• Health-needs assessment

Qualifications

Essential

• Masters degree level in the relevant area of expertise
• for Advanced Clinical Practitioner Nurses only, have either graduated from a Centre for Advancing Practice accredited MSc advanced practice programme or completed the Centres ePortfolio (supported) Route
• MSc in advanced practice or equivalent accreditation
• Independent prescribing qualification
• for advanced practice pharmacists only, qualified from an approved 18-month training pathway or equivalent and qualified as an independent prescriber

Desirable

• Mentor/teaching qualification
• Clinical supervision training and experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

West Kent Primary Care

Address

Hospice In The Weald

Maidstone Road

Pembury

Tunbridge Wells

Kent

TN2 4TA

United Kingdom

Employer's website

https://westkentprimarycare.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

You should refer to the supporting documents for a full Job Description outlining the core responsibilities of the role.

You will need strong leadership skills, resilience, and the ability to manage competing priorities in a fast-paced environment. In return, you will be rewarded with a highly influential role, opportunities for professional growth, and the satisfaction of making a lasting impact on patient care and service delivery.

You will thrive if you enjoy leading people, implementing innovative solutions, analysing performance, improving operational effectiveness, and influencing positive change across healthcare services. This role offers the opportunity to work closely with partners, senior leaders, clinicians and operational teams to implement improvements, manage performance and support the delivery of high-quality patient care, while helping shape the future delivery of primary care services.

If you are seeking a challenging and rewarding leadership role within a growing and supportive organisation, we'd love to hear from you.

We reserve the right to close this vacancy at any time during the advertising period.

Pre-employment Requirements

Vaccinations: Mandatory for certain roles and there may be a delay to start dates where they are not provided; we provide guidance and support to manage individual and environmental risks.

Right to work: Proof of UK working eligibility required at interview.

References: Two references required, one of which must be your current/most recent employer and reference checks must cover at least the past three years of employment or training.

Employment history: Please notify us of any employment gaps of 6 weeks or more.

Person Specification

Skills

Essential

• Strong leadership and people management skills
• Excellent communication skills, both written and verbal
• Ability to motivate, develop, and manage high-performing teams
• Strong stakeholder management and relationship-building skills
• Excellent organisational and project management skills
• Ability to manage multiple priorities and deliver outcomes to deadlines
• Good financial awareness and resource management skills
• Analytical and problem-solving skills with a focus on continuous improvement
• Commitment to innovation and service transformation within healthcare

Knowledge

Essential

• Understanding of how the role contributes to the wider healthcare system and multidisciplinary teams
• Knowledge of performance management, recruitment, employee relations, and sickness absence management
• Understanding of key managerial policies, procedures, and employment legislation
• Knowledge of General Data Protection Regulations (GDPR) and information governance requirements
• Proficiency in Microsoft Office applications including Word, Excel, Outlook, and PowerPoint
• Proficiency in the use of clinical systems and healthcare technologies
• Understanding of CQC, ICB, NHS England, and wider healthcare regulatory requirements

Qualifications

Essential

• NVQ Level 4/5 qualification or equivalent management experience within General Practice or a healthcare setting

Personal Qualities

Essential

• Professional, proactive, and self-motivated
• Resilient and able to work effectively under pressure
• Strong commitment to patient-centred care and service excellence
• Ability to manage difficult situations and challenging conversations professionally
• Collaborative leadership style with a focus on team development
• Flexible and adaptable to changing priorities and organisational needs
• Positive attitude towards learning, development, and continuous improvement
• Strong interpersonal skills with the ability to influence and engage others effectively

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Modality Partnership

Address

Haydock Medical Centre

Woodside Road

Haydock

St Helens

WA11 0NA

United Kingdom

Employer's website

https://www.modalitypartnership.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Main duties of the job

• Open the premises.
• Receive and greet patients on arrival.
• Receive and direct incoming calls from Total Triage.
• EMIS clinical system, full training will be given.
• General enquiries, explain surgery procedures both at the reception desk and by telephone.
• Scan & file clinical correspondence onto patients medical records.
• Home Visit requests.
• Process repeat prescription requests. in
• Process messages and requests from many different sources, both internal and external.
• Liaise with other agencies, e.g. district nurses, social services, ambulance service on request.
• Check clinical fridges to ensure correct temperature is maintained.
• Open incoming mail.
• Ensure that the reception area is left tidy and ready for use by incoming colleagues, and that they are provided with information concerning any unresolved or urgent matters.
• Cover for reception colleagues on a rota basis, minimal.
• Secure the premises (late shift) - check windows before departure, tidy waiting room. Ensure that arrangements have been made for emergency telephone answering.
• Attend appropriate practice meetings and training courses/complete Blue Stream courses as appropriate.

Person Specification

Experience

Essential

• Experience working within a team

Desirable

• Experience of working in a GP practice desirable, but NOT essential.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Grenoside Surgery

Address

Grenoside Surgery

60 Greno Crescent

Grenoside

Sheffield

S35 8NX

United Kingdom

Employer's website

https://www.grenosidesurgery.com/ (Opens in a new tab)

Job description

Job responsibilities

Based: Mereside Medical Practices (multi-site, and as needed at our other practice locations)

Basis: Permanent up to Full-time 37 hours per week

Salary: £23,591 FTE pro rata

Eligibility: You must be eligible to work in the UK

About Us

Mereside Medical is a flourishing group of three East Cambridgeshire practices in Ely, Haddenham and Soham, together serving c.45,000 patients. As a group, weve grown rapidly and now employ more than 170 people across the three practices. We are people-centred in our approach to work and believe that every contact that a patient has with our staff is as valuable as the next in the patient journey. We believe in clinical excellence, and that general practice is the cornerstone of well-being in our community. We are innovative and forward-looking, and we embrace technology to enable more effective, efficient, and connected ways of working to deliver ever better outcomes for our patients.

Our goal is to deliver on the ambitions laid out in the NHS 10 year Health Plan for England in a way that is locally relevant, valued by patients, and satisfying for our staff. In addition to our core general practice work we run a large clinical research trials unit and we work closely with the ICB to develop innovative ways to improve local service provision. We are the lead practice for one of the two local PCNs and are represented in both.

We are proud to be the host organisation for the NIHR Greater Cambridge & Suffolk Commercial Research Delivery Centre (Primary Care), one of only 14 in England. This prestigious designation recognises our commitment to accelerating commercial clinical research delivery for health and economic benefit across our region.

The Role

Reporting to the Senior Clinical Manager, you will be supporting Document Management Processing. To be responsible for the medical coding of clinical correspondence onto our clinical system.

Your Responsibilities

Administration Management of risk

• Ensure security of data at all times
• Summarise and code relevant information from patients paper records into the practice clinical system
• Extraction of necessary data from clinical correspondence and input into electronic patient record
• Check QoF requirements and record and code necessary data
• Electronically file copies of hospital referrals and letters and any other relevant correspondence into patients notes
• Action tasks to Clinical Admin Team in a timely fashion
• Processing new Mother & Baby letters/Task Perinatal Team with new baby information
• Record and code domestic violence/safeguarding reports
• Code the new clinical records when they arrive in the practice
• SystmOne administration and tasks (Summary care records/GP2GP extracts/Welcome Home Letters/Death protocol)
• Administration of diabetic Eye screening Service/Breast Screening/Cervical Screening/Bowel Cancer Screening
• Administration of NHS Cervical Screening system for cervical cytology screening
• Allocation of GP admin tasks/pathology results/documents
• Processing Lloyd George notes for new patients to the practice and deducted patients.

Management of risk

• Manage and assess risk within the areas of responsibility, ensuring adequate measures are in place to protect staff and patients
• Monitor work areas and practices to ensure they are safe and free from hazards and conform to health, safety and security legislation, policies, procedures and guidelines
• Apply infection-control measures within the practice according to local and national guidelines
• Advocate for policies that reduce environmental health risks, are culturally sensitive and increase access to health care for all
• Interpret national strategies and policies into local implementation strategies that are aligned to the values and culture of general practice.

Managing information

• Use technology and appropriate software as an aid to management in planning, implementation and monitoring of care, presenting and communicating information
• Review and process data using accurate read codes in order to ensure easy and accurate information retrieval for monitoring and audit processes
• Manage information searches using the internet and local library databases
• Understand responsibility of self and others regarding the Freedom and Information Act.

Learning and development

• Undertake mentorship for more junior staff, assessing competence against set standards
• Disseminate learning and information gained to other team members in order to share good practice and inform others about current and future developments (e.g. courses and conferences)
• Assess own learning needs and undertake learning as appropriate.

Equality and diversity

• Identify patterns of discrimination and take action to overcome this and promote diversity and equality of opportunity
• Enable others to promote equality and diversity in a non-discriminatory culture
• Support people who need assistance in exercising their rights
• Monitor and evaluate adherence to local chaperoning policies
• Act as a role model in the observance of equality and diversity good practice
• Accept the rights of individuals to choose their care providers, participate in care and refuse care
• Assist patients from marginalised groups to access quality care
• Undertake any training required in order to meet the needs of the practice.

Confidentiality

• In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
• In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
• Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

You should have or be:

• Service-minded, driven to help others and make the patient experience as straightforward as possible
• Organised and methodical in your approach to ensuring that tasks and processes are completed on time
• Pro-active in spotting issues or gaps in information or process, and finding pragmatic solutions to problems
• Competent in, and keen to learn, the use of technology and software, including online tools, to facilitate more collaborative, effective working and deliver better patient experience.

It would be an advantage if you also:

• Previous experience in Primary Care

This is not meant to be an exhaustive list of duties. The need for flexibility is required and the post holder is expected to carry out any other related duties that are within the employee's skills and abilities whenever reasonably instructed.

If you are interested in this role please send a CV and covering letter to:

[email protected]

Closing date: 02 October 2026 Please note we reserve the right to close this vacancy early.

Person Specification

Additional Criteria

Essential

• Service-minded, driven to help others and make the patient experience as straightforward as possible
• Organised and methodical in your approach to ensuring that tasks and processes are completed on time
• Pro-active in spotting issues or gaps in information or process, and finding pragmatic solutions to problems
• Competent in, and keen to learn, the use of technology and software, including online tools, to facilitate more collaborative, effective working and deliver better patient experience.

Desirable

• Previous experience in Primary Care

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mereside Medical Group

Address

Brewhouse Lane

Soham

Ely

Cambridgeshire

CB7 5JD

United Kingdom

Employer's website

https://www.meresidemedical.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Main duties of the job

• Open the premises.
• Receive and greet patients on arrival.
• Receive and direct incoming calls from Total Triage.
• EMIS clinical system, full training will be given.
• General enquiries, explain surgery procedures both at the reception desk and by telephone.
• Scan & file clinical correspondence onto patients medical records.
• Home Visit requests.
• Process repeat prescription requests. in
• Process messages and requests from many different sources, both internal and external.
• Liaise with other agencies, e.g. district nurses, social services, ambulance service on request.
• Check clinical fridges to ensure correct temperature is maintained.
• Open incoming mail.
• Ensure that the reception area is left tidy and ready for use by incoming colleagues, and that they are provided with information concerning any unresolved or urgent matters.
• Cover for reception colleagues on a rota basis, minimal.
• Secure the premises (late shift) - check windows before departure, tidy waiting room. Ensure that arrangements have been made for emergency telephone answering.
• Attend appropriate practice meetings and training courses/complete Blue Stream courses as appropriate.

Person Specification

Experience

Essential

• Experience working within a team

Desirable

• Experience of working in a GP practice desirable, but NOT essential.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Grenoside Surgery

Address

Grenoside Surgery

60 Greno Crescent

Grenoside

Sheffield

S35 8NX

United Kingdom

Employer's website

https://www.grenosidesurgery.com/ (Opens in a new tab)

Job description

Job responsibilities

Job title:

Medical Receptionist/Administrator

Reports to:

Practice Manager

Hours:

Full time position available (hours on rota basis between 8am to 6.30pm as per contract of employment)

Job summary:

The purpose of the role is to:

Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person, online or on the telephone.

Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.

Undertake a variety of administrative duties to assist in the smooth running of the practice including the provision of secretarial and clerical support to clinical staff and other members of the practice team where needed.

Facilitate effective communication between patients, members of the primary health care team, secondary care and other associated healthcare agencies.

Duties and responsibilities:

The duties and responsibilities to be undertaken may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the senior GP or your Supervisor dependent on current and evolving practice workload and staffing levels:

Knowledge and use of EMIS web

Processing and issuing of prescriptions within standard timeframes as per practice policy

Maintaining and monitoring the practice appointment system

Processing personal and telephone requests for appointments, visits and telephone consultations and ensuring callers are directed to the appropriate healthcare professional

Processing and distributing income (and outgoing) mail using Workflow

Taking messages and passing on information

Admin duties including scanning, read coding, completing tasks and summarising patient medical records

Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures

Initiating contact with and responding to requests from patients, other team members and associated healthcare agencies and providers

Filing and retrieving of paperwork

Clearing and restocking consultation rooms as required

Monitoring of fridge temperatures

Providing clerical assistance to practice staff as required from time to time, including word/data processing, filing, and photocopying

Keeping patient areas tidy and free from obstructions and clutter

Being polite and helpful to patients and colleagues at all times ensuring that you provide good customer service and make a good impression

Confidentiality:

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.

In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.

Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & safety:

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, to include:

Using personal security systems within the workplace according to practice guidelines

Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks

Making effective use of training to update knowledge and skills

Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards

Reporting potential risks identified

Equality and diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues

Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/professional development:

The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development

Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

Quality:

The post-holder will strive to maintain quality within the practice, and will:

Alert other team members to issues of quality and risk

Assess own performance and take accountability for own actions, either directly or under supervision

Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance

Work effectively with individuals in other agencies to meet patients needs

Effectively manage own time, workload and resources.

Communication:

The post-holder should recognise the importance of effective communication within the team and will strive to:

Communicate effectively with other team members

Communicate effectively with patients and carers

Recognise peoples needs for alternative methods of communication and respond accordingly.

Person Specification

Experience

Essential

• Essential criteria Good customer service, the ability to work as part of a team, ability to maintain confidentiality whilst handling sensitive information and basis IT skills.

Desirable

• Desirable criteria Experience of working in a GP practice, reception experience in an NHS setting and knowledge of EMIS Web.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Gillmoss Medical Centre

Address

Gillmoss Medical Centre

48 Petherick Road

Liverpool

L11 0AG

United Kingdom

Employer's website

https://www.gillmossmedicalcentre.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

As a First Contact Physiotherapist, the post holder will work as part of a multidisciplinary team across the practices of a Primary Care Network (PCN), with the PCNs GPs and other clinicians and staff, as well as staff and clinicians from community, acute, social and voluntary sectors. They will work directly with patients to assess and treat conditions, manage long-term conditions as well as promote self-care. They will be part of a significant team of PCN First Contact Physiotherapists working under the supervision and support of a First Contact Physiotherapist Manager. The post holder will:-

1. Provide clinical expertise, acting as first-contact physiotherapist and making decisions about the best course of action for patients' care (including in relation to undifferentiated conditions). This will involve seeing patients, without prior contact with their GP, in order to establish a rapid and accurate diagnosis and management plan.

2. Progress and request investigations to facilitate diagnosis and choice of treatment regime, understanding the information limitations derived from these and the relative sensitivity and specificity of particular tests diagnostic services such as x-rays and blood test, and interpret and act on results to aid diagnosis and the management plans of patients.

3. Deliver programmes of supported patient self-management, in ways that facilitate behavioural change, optimise individuals' physical activity, mobility, fulfilment of personal goals and independence, and that minimise the need for pharmacological interventions

Please copy paste this link in the browser to complete our online application form. We do not accept other forms of application.

https://theconfederationhillingdoncic.peoplehr.net/Pages/JobBoard/Opening.aspx?v=6f65a828-1ab8-4fdb-b8f3-03cf2b2179c6

Person Specification

Experience

Essential

• Minimum of 2 years post-- qualification experience.
• Experience as Senior Physiotherapist working in autonomous MSK role.
• Clinical experience of triage and care planning.
• Understanding of professional ethics/code of conduct and their application in practice
• Excellent physical examination skills and prioritisation of relevant screening.

Desirable

• Knowledge of other specialities common with pain (Rheumatology, Vascular, Endocrinology etc)
• Clinical experience of triage and care planning
• Experience of working in Primary care and first contact roles

Qualifications

Essential

• Right to Work in the UK
• BSc/Grad Dip in Physiotherapy
• CPD pertaining to Primary Care and MSK management

Desirable

• MSc or MSc modules for advanced practice
• Evidence of CPD and post registration portfolio
• CPD pertaining to Primary Care and MSK management
• Extended Scope competencies around bloods, imaging and prescribing

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

The Confederation, Hillingdon CIC

Address

The Pembroke Centre

90 Pembroke Road

Ruislip

Middlesex

HA4 8NX

United Kingdom

Employer's website

https://www.theconfederationhillingdon.org.uk (Opens in a new tab)

Job description

Job responsibilities

The post holder will provide clinical care within a team consisting of General Practitioners, Advanced Health Professionals and Practice Nurses. Patient contact will be via both telephone and face to face appointments with the addition of on-call duties and home visits on occasion.

The post holder should be able to see all patients that present including Children, Adults and those experiencing mental health challenges.

Carry out clinical nursing practice at an advanced level using expert clinical skills, critical judgements and knowledge to deliver appropriate and safe care.

Delivery of care in line with NSF, NICE guidelines and evidence based-based care.

Consult with and treat patients, performing specialist assessment of their needs and make referrals as necessary to other members of the Primary and Secondary care Health Care Team as appropriate.

Co-ordinate the planning and delivery of care ensuring patients and carers/relatives are involved.

Prescribing and reviewing medication that is appropriate to patient needs and in accordance with latest evidence-based practice, national and practice protocols and within scope of qualified practice.

Diagnose and manage acute and chronic conditions, including drug and non-drug based treatment methods into a management plan.

Request diagnostic investigations and interpret within agreed protocols e.g. X-ray, blood tests, scans etc.

Assess, diagnose and treat patients in practice premises or their own home who require medical attention and/or refer to appropriate agency.

Refer patients to other members of the multi-disciplinary practice team, secondary care organisations and other organisations as necessary.

Care Management

Communicate confidential and sensitive information to patients, relatives and carers in relation to their concern.

Provide highly specialised care advice beyond the scope of normal Nursing practice e.g. care treatment plans, making referrals as appropriate (including fast track referrals).

Contribute to local and national practice targets clinical remits e.g. QOF, prescribing incentive scheme, national benchmarking.

Monitor and meet care outcomes against standards and recommend or initiate changes as necessary.

Health Improvement

Management of health screening programmes to ensure other team members are aware of health priorities and screening objectives and programmes.

Innovation in practice to meet ongoing demands on the practices delivery of care.

Improve health outcomes for patients by introducing new developments and demonstrate them as reports and presentations where appropriate.

Support practitioners in reporting the practice population to promote health improvement and disease prevention.

Make referrals to appropriate agencies (statutory and voluntary) where necessary.

Provide assessment, screening service and health education advice:

These may include but are not restricted to;

Blood pressure checks

Urinalysis

Ear syringing

Dressings

Contraception/fitting contraceptive devices

Routine immunisations and vaccinations

Removal of sutures, clips

First registration checks, health surveillance, general health advice

Assisting with minor procedures in the treatment room

Administration and professional responsibilities

Produce accurate, contemporaneous and complete records of patient consultations, consistent with legislation, policies and procedures

Participate in the administrative and professional responsibilities of the practice team

Create accurate and legible notes of all consultations and treatments recorded on patients notes

Ensure clinical systems are kept up to date, recording and/or amending accurate details

Ensure appropriate items of service claims are made accurately, reporting any problems to the Practice Manager

Ensure accurate completion of all necessary documentation associated with patient health care and registration with the practice

Attend and participate in practice meetings as required

Restocking of clinical areas and consulting rooms

Training and personal development

Maintain up to date skills and knowledge, maintaining awareness of professional issues at an advanced level

Training needs will be monitored by yearly appraisal and will be in accordance with practice requirements. Personal development will be encouraged and supported by the practice

Assess effectiveness of care delivery through self-reflection and peer review, as well as benchmarking and formal evaluation

Contribute to the identification and effectiveness of staff and other professionals and assist in planning effective programmes of education

Participate in the education and training of students of all disciplines and the introduction of all members of the practice staff where appropriate

Act as a mentor for junior staff

Take responsibility for own development, learning and performance and demonstrate skills and activities to others who are undertaking similar work and ensure own educational commitment is at least sufficient to maintain revalidation requirements

Develop and maintain a personal development plan

Regularly participate in clinical supervision

Leadership personal and people development

Act as a clinical leader in the delivery of practice nursing services, ensuring that the needs of the patient are a priority

Support staff development in order to maximise potential

Actively promote the workplace as a learning environment, encouraging everyone to learn from each other and from external good practice

Critically evaluate and review innovations and developments that are relevant to the area of work

Take part in recruitment processes where appropriate

Maintain effective communication and active involvement in the planning and processes of practice-based commissioning initiatives

Promote the role of the Advanced Nurse Practitioner in General Practice

Develop and maintain practice policies and protocols for all nursing activities alongside the Practice Manager

Support in the management of infection control in the practice and ensure all staff are aware of current procedures

Ensure agreed practice audits are carried out

Ensure the Practice Manager is aware of any matters arising or problems/potential problems

Ensure all surgery-produced nursing leaflets are kept up to date

Quality Requirements:

The post-holder will strive to maintain quality within the practice and will:

Alert other team members to issues of quality and risk

Assess own performance and take accountability for own actions, either directly or under supervision

Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance

Work effectively with individuals in other agencies to meet patients needs

Effectively manage own time, workload and resources

Person Specification

Experience

Essential

• Working autonomously in and Advanced Nursing role
• Non-medical prescriber
• Able to see all patients including Children, Adults and patients experiencing mental health challenges
• Experience of using EMIS
• Experience of using Docman

Desirable

• Experience working within Primary Care or General Practice
• Experience of case management

Qualifications

Essential

• Registered first level Nurse MSc or equivalent
• Relevant Nursing/Health degree
• Independent prescribing qualification
• Long term conditions qualification

Desirable

• Mentor/teaching qualification

Personal, Analytical and Communication Skills

Essential

• Ability to analyse and interpret complex/often incomplete information, pre-empt and evaluate issues and recommend an appropriate course of action to address the issues
• Strong and inspirational leadership
• Ability to co-ordinate and prioritise workloads
• Able to multi-task as well as be self-disciplined and highly motivated
• Excellent time keeping skills
• Commitment to quality and best practice
• Flexible and adaptable
• Team player
• Excellent interpersonal and organisational skills
• Excellent communication skills, able to influence and persuade others articulating a balanced view and able to constructively question information
• Ability to negotiate effectively
• Build effective relationships with a range of stakeholders which are based on openness, honesty, trust and confidence

Desirable

• Independent thinking and good judgement, problem-solving and analytical
• Experience of clinical audits
• High degree of personal credibility, emotional intelligence, patients and flexibility
• Ability to cope with unpredictable situations
• Confident in facilitating and challenging others
• Demonstrate a flexible approach in order to ensure patient care is delivered
• Clear communication with excellent writing, report writing and presentation skills; capable of constructing and delivering clear ideas and concepts concisely and accurately for diverse audiences
• Evidence of inspiring and motivating teams with the ability to communicate passionately, effectively and across a diverse set of stakeholders

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Aylesford Medical Centre

Address

Admiral Moore Drive

Royal British Legion Village

Aylesford

Kent

ME20 7SE

United Kingdom

Employer's website

https://aylesfordmedicalcentre.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Summary

Specialty Doctor

For entry to the Specialty Doctor grade, applicants must have at least four years of post-registration training, of which at least two years must be in a speciality training programme in Emergency Medicine (forexample, ACCS) or must be able to demonstrate comparable skills and competencies.The job title of the post is Specialty Doctor in Emergency Medicine. The post is paid on the Specialty Doctor scale. Applicants wishing to work part-time would be considered. Job Plans are worked around a twenty four person rota. The job is 10 PA (typically 1.5 SPA 8.5 DCC)The post holder will be encouraged to advance their career in Emergency Medicine and will be supported inobtaining postgraduate qualifications. The department also has experience of supporting doctors in CESR(previously Article 14) applications, and again this would be encouraged for suitable experienced doctors.

Duties of the Post

The postholder is expected to work on the middle grade tier rota in the department and provide the relevantexpertise and experience necessary to ensure the efficient primary management of emergency cases. Thepostholder will be required to work with the other team members in the management of the departmentworkload. The postholder will also be expected to provide supervision to the junior members of the team.The postholder will be expected to undertake full clinical duties including the immediate care of critically illpatients attending the Emergency Department and also patients presenting with injuries both major andminor. The care will include initial resuscitation where appropriate, diagnosis, management and thetreatment, referral and discharge under the guidance of the Consultants. The referral could be to GPs to anappropriate specialist team for continued hospital care or to other services.

The postholder will be expected to follow the various guidelines and protocols issued in the department. Inthe case of major trauma cases, cardiac arrests and critically ill patients attending the department, thepostholder will be expected to act in a team leadership role, following appropriate life support guidelines.

Postholders would be expected to gain and maintain certification in ALS, ATLS etc and APLS or recognisedequivalents to these courses.In light of the changing work practices, the work programme may need to be varied in the future. This willbe done only after consultation with the incumbent of the post. As duty hours require the incumbent beingpresent in the department, no on-call or residential accommodation is offered with this post.In exceptional circumstances, additional duties outside normal rostered hours may be required to ensurethe continuation of essential patient care. So far as is consistent with the proper discharge of the aboveduties, the postholder may be required to deputise from time to time for absent colleagues.An educational mentor will be provided process to make sure that the professional and personaldevelopment of the postholder are maintained. The Consultants will act as educational mentor and willmeet with the postholder on a regular basis.There is the opportunity to undertake CESR training with the department and as such the post holder willget a dedicated mentor to take them through the CESR programme to ensure submission for successfulCESR application. The mentor will be an experienced CES assessor. Secondments will be provided in the8 following specialties: Paediatrics, Acute Medicine, Anaesthetics and Intensive Care Medicine. There will bean annual ARCP conducted in house to evaluate progress and set goals for the next twelve months.

Teaching, Audit & Research

The postholder will be expected to participate in teaching and training of junior doctors, medical students,nurses and paramedical staff as directed by the Clinical Lead. The postholder will also be expected toparticipate in the educational programme and attend relevant postgraduate courses in accordance with thelocal and national CME requirements.The postholder will also be expected to participate in the departmental audit programme. Clinical researchwill be encouraged.

Emergencies and Unforeseen Circumstances

The postholder accepts that they will also perform duties in occasional emergencies and unforeseencircumstances, without additional remuneration at the request of the Clinical Lead or the on-call Consultant.It has been agreed between the professions and the Department that while the postholder accepts that theywill perform such duties, it is stressed that additional commitments arising under this heading areexceptional and the postholder should not be required to undertake work of this kind for prolonged period oron a regular basis.It is the responsibility of the Clinical Lead to determine whether a particular situation can be described asan emergency.

Study and Training

Postgraduate study is encouraged. In-service training is available and clinical meetings are held in theDepartment. There is an excellent postgraduate medical centre at Royal Blackburn Hospital whichprovides excellent library facilities and an active teaching programme, including guest speakers, clinicalconferences and departmental tutorials. Study leave is awarded at the discretion of the Clinical Lead.

The Department

The Emergency Department is located at the Royal Blackburn Teaching Hospital a newly built PFI hospitalwith fully integrated Paediatric and adult areas with Resus, PACS system, and fully supported by CCU andITU Assessments Units, X-ray, CT and MRI facilities. There is a hospital trauma team and cardiac arrest ismanaged in house.In additional to the main Emergency Department which takes primarily ambulance cases, there are 2Urgent Treatment Centres catering to minor injuries and illnesses assessing both walk-in and appointedpatients. One is situated in Burnley General Hospital and other co-located within the Emergency Department at Royal Blackburn Teaching Hospital.The Emergency Department has an 8 bedded resuscitation area (with 1 bed designated for paediatricpatients) with 42 major cubicles. The two Urgent Treatment Centres have examination cubicles, staff base,separate adult and children waiting areas, reception and all facilities to see minor injury and illness. Thedepartment receives excellent support from the Intensive Care Unit, Medical Assessment Unit and SurgicalAssessment Unit, Paediatrics, Orthopaedics, ENT and Maxillofacial Surgery. Serious burns andneurosurgical patients are transferred to the regional centre at Preston or Manchester.The Departments have annual attendances of approximately 170,000 across the three sites.The Acute Medical Unit has been established both for medical patients referred from the EmergencyDepartment and Urgent Treatment Centre and for direct GP referrals. Patients who are referred by theirGP to other specialties are ordinarily directed straight to the appropriate ward or assessment area. Thereare ambulatory medical and surgical day emergency care units.There are currently 18 Consultants and two Specialists who work on the Consultant Rota in post in the unit.1. Mrs Georgina Robertson, Clinical Director2. Dr Neil Prater3. Dr Charles Thomson, Deputy Medical Director for Clinical Effectiveness4. Dr Shanthi Siva5. Dr Anna Kirby-Bailey6. Dr Fahad Shaik7. Dr Mohamed Sohail8. Dr Ali Gillani (Specialist)9. Dr Rajendran Garlapati10. Dr Rafeeq Sulaiman11. Dr Mehdi Teeli, Deputy Clinical Director12. Dr Ahmad Alabood13. Dr Helen Turner14. Dr Jawad Saleemi15. Dr Aamir Soohail16. Dr Sukhbir Bhullar17. Dr Badal Sarin (Specialist)18. Dr Maad Jasim19. Dr Claudia Spalding (Paediatric Consultant)Burnley UTC is lead by two Consultant General Practitioners, Dr Zulfikar Aslam and Dr Raju Uppalapati.

Other Clinicians include 4 higher specialist trainees, 28 speciality doctors, 57 junior doctors made up of ACCS & GP trainees, junior clinical fellow and foundation year 1 and 2 doctors. We also have AdvancedCare Practitioners, Emergency Nurse Practitioners, Physicians Associates and First ContactPhysiotherapists. We train staff of all grades and have medical students of various years from UCLAN andLancaster University in the department.

Terms and Conditions of Service

This post is subject to the Terms and Conditions of Service for Specialty Doctors England 2021. The appointee will be required to live within 10 miles or 30 minutes travel time by car from the RoyalBlackburn Hospital. The Trust will reimburse certain expenses relating to removal and relocation whenrequired, the expenses refunded shall reflect actual costs involved but will not exceed £8,000. If relocationis required this must be discussed as interview.

A satisfactory medical examination is a condition of employment for medical and dental staff in theNHS.Candidates are requested to note that any person recommended for appointment inconnection with this post will be referred to the D.B.S. for their clearance.Please note: In line with other NHS organisations in the North West Region, the Trust is nowpassing the charge for undertaking a DBS check on to candidates in the event they aresuccessfully appointed into the post for which they have applied. Candidates can choose whetherto pay this over 1-3 months as a deduction from the monthly salary. By applying for this vacancyyou are agreeing to this undertaking in the event you are successfully appointed.

For further information please contactMrs Georgina RobertsonClinical Director and Consultant in Emergency Medicine01254 733275Dr Mehdi TeeliDeputy Clinical Director and Consultant in Emergency Medicine01254 733275

Person Specification

Qualifications

Essential

• Full registration and licence to practice with General Medical Council

Desirable

• A higher qualification e.g. MD or MSC
• MRCEM

Training

Essential

• Minimum of four years experience post graduation
• Satisfactory completion of previous posts providing professional training in Emergency Medicine
• Attendance at appropriate professional meetings and courses

Desirable

• Experience in other areas
• Experience and training in Acute Medicine, paediatrics, Anaesthetics, ICU

Experience

Essential

• Management of wide range of Emergency and Urgent care conditions
• ALS, APLS and ATLS certificates
• Evidence of undergraduate and postgraduate teaching
• Understanding of and experience performing audit
• Awareness of basic research methods
• Familiarity with evidence based practice.

Desirable

• Attendance at courses in teaching, appraisal and mentorship
• Previous research projects/publications

Continuing Professional Develop

Essential

• Clear commitment to lifelong learning
• Experience of evidence based medicine
• Ability to keep up to date in the speciality

Desirable

• Membership of appropriate post graduate societies
• IT skills

Personal Skills

Essential

• Ability to communicate and liaise effectively with patients, their parents and other relatives and with colleagues and staff in all disciplines
• Experience of supervision of junior staff
• Ability to lead the development of services and provoke best practice amongst the colleagues
• Ability to work in a team with professional colleagues both medical and from other disciplines

Desirable

• Attendance at e.g. Death/Bereavement or Breaking News workshops and Counselling courses
• Evidence of development of leadership within the work environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

East Lancashire Hospitals NHS Trust

Address

East Lancashire Hospitals NHS Trust

East Lancashire Hospitals NHS Trust

Blackburn

BB2 3HH

United Kingdom

Employer's website

http://jobs.elht.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Face to face and telephone consultations.

Reviewing and issuing repeat prescriptions and supporting the Prescribing Team with medicine queries.

Reviewing hospital letters and reports for patients

Independent decision making.

Prescribing in line with practice, local and national guidance.

Collaborative working across multidisciplinary teams.

Home visits (when required).

Accurate record keeping, including correct templates and coding within EMIS Web

support trainees and students when on placement

Full GMC registration.

Listed on the Performers List.

Person Specification

Qualifications

Essential

• Full GMC Registration

Desirable

• .

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Norwood Medical Centre

Address

Norwood Medical Centre

99 Abbey Road

Barrow-in-furness

Cumbria

LA14 5ES

United Kingdom

Employer's website

https://www.norwoodmedicalcentre.co.uk (Opens in a new tab)

Job description

Job responsibilities

As a Receptionist within the practice, you will play a vital role in ensuring patients receive a professional, efficient, and welcoming service. You will support both clinical and administrative functions across the practice and contribute to the smooth day-to-day running of the surgery. Duties may vary in line with the needs of the service and the wider practice team.

• Provide a friendly and professional first point of contact for patients, visitors, and external organisations.
• Manage appointment bookings, cancellations, and amendments using the practice clinical system.
• Handle patient enquiries in person, over the telephone, and electronically, ensuring all queries are dealt with promptly and appropriately.
• Maintain accurate and up-to-date patient records in line with NHS and practice procedures.
• Process patient registrations, temporary registrations, and updates to patient demographics.
• Scan, file, and manage clinical correspondence and patient documentation within electronic records.
• Support clinicians and the wider team with a range of administrative and operational tasks.
• Process incoming and outgoing correspondence, including emails, forms, and requests for information.
• Escalate safeguarding, urgent, or complex issues in accordance with practice policies and procedures.
• Assist with repeat prescription administration and other routine practice workflows.
• Promote confidentiality and ensure compliance with GDPR, NHS guidance, and practice policies at all times.
• Help maintain a safe, organised, and efficient reception and administrative environment.
• Work collaboratively with colleagues to support effective service delivery and continuity of care.
• Participate in mandatory training, practice meetings, appraisals, and ongoing professional development activities.
• Provide cover for colleagues during periods of annual leave or sickness where required.

The successful candidate will be expected to demonstrate flexibility, strong communication skills, attention to detail, and the ability to work effectively within a busy GP practice environment.

Person Specification

Qualifications

Essential

• Previous experience working as a Receptionist or Administrator within a GP surgery or NHS healthcare setting is essential.
• Proficient in using EMIS Web and other NHS clinical systems.
• Experience managing appointments, patient enquiries, and administrative tasks within a busy general practice environment.
• Excellent communication and customer service skills, with the ability to deal with patients professionally and sensitively.
• Strong organisational skills with the ability to prioritise workload and work effectively under pressure.
• Good understanding of patient confidentiality, GDPR, and NHS data protection requirements.
• Confident using Microsoft Office and general IT systems.
• Ability to work both independently and as part of a team.
• Flexible and reliable approach to work, including providing additional cover when required.
• Professional, approachable, and compassionate manner with a commitment to delivering high standards of patient care and service.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Station Street Surgery

Address

St Nicolas Medical Centre

Windermere Avenue

Nuneaton

Warwickshire

CV11 6HH

United Kingdom

Employer's website

https://www.stationstreetsurgery.co.uk (Opens in a new tab)

Job description

Job responsibilities

Based: Mereside Medical Practices (Staploe Medical Centre, Cathedral Medical Centre and Haddenham Surgery)

Basis: 37.5 hrs per week Full-time

Salary:£52,999 per annum FTE

Place of Work:This is an onsite role and you must have the ability to work across multiple sites to service the needs of the business

Eligibility:You must be eligible to work in the UK, have a full UK Driving Licence and have access to a vehicle, and be registered with the GPhC

About Us

Mereside Medical is a flourishing group of three East Cambridgeshire practices in Ely, Haddenham and Soham, together serving c.45,000 patients. As a group, weve grown rapidly and now employ more than 170 people across the three practices. We are people-centred in our approach to work and believe that every contact that a patient has with our staff is as valuable as the next in the patient journey. We believe in clinical excellence, and that general practice is the cornerstone of well-being in our community. We are innovative and forward-looking, and we embrace technology to enable more effective, efficient, and connected ways of working to deliver ever better outcomes for our patients.

Our goal is to deliver on the ambitions laid out in the NHS 10 year Health Plan for England in a way that is locally relevant, valued by patients, and satisfying for our staff. In addition to our core general practice work we run a large clinical research trials unit and we work closely with the ICB to develop innovative ways to improve local service provision. We are the lead practice for one of the two local PCNs and are represented in both.

We are proud to be the host organisation for the NIHR Greater Cambridge & Suffolk Commercial Research Delivery Centre (Primary Care), one of only 14 in England. This prestigious designation recognises our commitment to accelerating commercial clinical research delivery for health and economic benefit across our region.

The Role

Over the last six years, our Clinical Pharmacy team have become a fundamental part of Mereside Medical Group Practices highly valued and appreciate by out GPs, Practice teams, and patients thanks to a track record of making a genuine difference to patient outcomes and GP workloads.

The team comprises four Clinical Pharmacists and three Pharmacy Technicians, working across three GP Practices Cathedral Medical Centre in Ely, Haddenham Surgery, and Staploe Medical Centre in Soham.

Each Clinical Pharmacist is offered clinical supervision by a GP, and managerial supervision is offered by the Lead Pharmacist.

Your Responsibilities

Patient Care & Clinical Responsibilities

• Undertake clinical medication reviews and Structured Medication Reviews, including for care home residents and patients with long-term conditions
• Deliver patient-facing consultations (face-to-face, telephone, or digital), providing medicines advice and managing referrals and acute queries, and assess minor conditions where appropriate
• Offer safety-netting, lifestyle advice, andappropriate signposting
• Work collaboratively within multidisciplinary teams to optimise patient care.

Medicines Optimisation & Prescribing

• Lead medicines optimisation to ensure safe, effective, and cost-efficient prescribing
• Manage repeat prescribing and undertake medicines reconciliation to ensure safe transitions of care
• Identify and manage prescribing risks and support reduction in avoidable medicines-related hospital admissions.

Clinical Governance, Quality & Safety

• Lead and support clinical audits, quality improvement, and service development
• Use prescribing data to improve outcomes, manage high-risk patient cohorts, and implement local/national guidance
• Support CQC compliance, incident reporting, and delivery of PCN DES, QOF, and public health priorities.

Leadership, Education & Services Development

• Provide clinical leadership, including support for Pharmacy Technicians and Practice staff
• Support development and improvement of prescribing systems and services.

Information & Professional Responsibilities

• Maintain accurate clinical records and use digital platforms effectively
• Maintain GPhC registration, CPD, and up-to-date clinical knowledge
• Comply with governance requirements, including safeguarding, confidentiality, health and safety, and other mandatory training.

You should have or be:

• Current registration with the General Pharmaceutical Council
• Completion of an undergraduate degree in Pharmacy
• Hold or be willing to work towards an Independent Prescribing Qualification
• Minimum of 2 years as a Pharmacist
• Experience and awareness of common acute and long-term conditions that are likely to be seen in general practice
• Excellent communication skills
• Good understanding of primary care prescribing, medicines optimisation, clinical governance, and professional standards
• Able to identify and resolve risk management for long term conditions
• Demonstrate and understand conformity of relevant standards of practice
• Satisfactory DBS check and employment references.

It would be an advantage if you also:

• Have an up-to-date professional Indemnity at a suitable level for area of work performed
• Further Qualification(s) in relevant Pharmaceutical or Pharmacological area
• In depth knowledge and understanding of the principles of evidence-based healthcare
• Understanding of the wider determinants of health, including social, economic and environmental factors and their impact on communities and health inequalities
• Can drive and has access to own vehicle.

This is not meant to be an exhaustive list of duties. The need for flexibility is required, and the post holder is expected to carry out any other related duties that are within the employee's skills and abilities whenever reasonably instructed.

If you are interested in this role please send a CV and covering letter to:

[email protected]

Closing date: 09 October 2026 Please note we reserve the right to close this vacancy early.

Person Specification

Additional Criteria

Essential

• Current registration with the General Pharmaceutical Council
• Completion of an undergraduate degree in Pharmacy
• Hold or be willing to work towards an Independent Prescribing Qualification
• Minimum of 2 years as a Pharmacist
• Experience and awareness of common acute and long-term conditions that are likely to be seen in general practice
• Excellent communication skills
• Good understanding of primary care prescribing, medicines optimisation, clinical governance, and professional standards
• Able to identify and resolve risk management for long term conditions
• Demonstrate and understand conformity of relevant standards of practice
• Satisfactory DBS check and employment references.

Desirable

• Have an up-to-date professional Indemnity at a suitable level for area of work performed
• Further Qualification(s) in relevant Pharmaceutical or Pharmacological area
• In depth knowledge and understanding of the principles of evidence-based healthcare
• Understanding of the wider determinants of health, including social, economic and environmental factors and their impact on communities and health inequalities
• Can drive and has access to own vehicle.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Mereside Medical Group

Address

Brewhouse Lane

Soham

Ely

Cambridgeshire

CB7 5JD

United Kingdom

Employer's website

https://www.meresidemedical.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

• Offer a holistic approach to travel health by providing comprehensive advice to patients prior to travel including; vaccinations and medicines, safe sex, food hygiene, sun protection.
• Offer advice about childhood and adult vaccinations and ensure vaccines are administered under patient group directions.
• Running well person clinics and health promotion programmes by providing a holistic assessment and lifestyle advice on diet, smoking, alcohol intake and exercise. Facilitates change.
• Assessing problems presented opportunistically by patients, dealing with minor illness.
• Able to document Consultations according to NMC guidelines
• Ensures awareness of statutory and local clinical protection procedures, including systems of referral. Ability to recognise signs and symptoms of child abuse.
• Perform a holistic assessment of patients attending for cervical cytology smear tests.
• Perform venepuncture according to local guidelines
• Provide a holistic approach to wound management and implement wound care in line with current evidence based guidelines.
• Perform contraceptive reviews
• Suture removal.
• Take ECGs
• Able to recognize and manage anaphylaxis according to current UK guidelines.
• Able to perform Cardio-pulmonary resuscitation according to current UK guidelines.
• Ability to obtain and document informed consent (either verbal or written).
• Ensure infection control guidelines are maintained.
• Ability to monitor and manage maintenance of stock and equipment to include refrigeration, sterilizer and emergency equipment.
• Confidentially of information gained at work must be preserved at all times.
• Provide management of chronic diseases such as Diabetes, COPD and Asthma
• Spirometry

• Contribute to the assessment of service needs.
• Assist patients to identify their health needs.
• Contribute a nursing perspective to the practice development plan.
• Manage and organise individual patient consultations.
• Aware of identification and reporting procedures related to professional standards.
• To attend staff meetings.
• Ensure effective relationships and communications with the PHCT and other agencies.
• Support the Practice clinical governance agenda.
• Identify changes to clinical practice that are required to implement evidence-based guidelines.

• Identify personal development and training needs in conjunction with the manager.
• Participate in clinical supervision.
• Support others with their training and development needs.
• To participate in continuing education and maintain a contemporary level of professional knowledge and skills.

• Maintain good industrial relations.
• Take reasonable care of his/her own safety and that of other persons who may be affected by his/her act or omission.
• Co-operation with the practice to ensure all members of the team adheres to statutory regulations/policies and codes of practice and departments safety rules.
• Offer innovative ways of working and opportunities to facilitate learning.
• Facilitates a learning environment within the team.
• Maintains a caring environment through the support of colleagues.

Person Specification

Qualifications

Essential

• NMC REGISTRATION

Person Specification

Essential

• DISCLOSURE AND BARRING SERVICE CHECK
• UK Registration
• Applicants must have current UK professional registration.

Experience

Essential

• Experience of working within a GP practice and Primary Care as a Practice Nurse

Desirable

• Knowledge of EMIS would be beneficial but training would be given

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Tadworth Medical Centre

Address

1 Troy Close

Tadworth

Surrey

KT20 5JE

United Kingdom

Employer's website

https://www.tadworthmedicalcentre.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

The Frailty Nurse is a highly skilled healthcare practitioner who will work alongside our existing Frailty Nurse who is responsible for delivering proactive, personalised care to individuals living with frailty in community settings. This role interfaces with primary, secondary, social care and VCSE organisations. ensuring holistic management of frailty. With a focus on prevention, the role is pivotal in the delivery of the NHSE Proactive Care Framework at PCN level for people living with moderate or severe frailty, working collaboratively with multi=disciplinary teams (MDTs) and system partners to enhance independence and quality of life an in turn reduce the risk of unplanned hospital admissions. A key element of the role is to work with people living with frailty in a strength based, collaborative way that focuses on what matters to them.

Person Specification

Experience

Essential

• Proven background knowledge of Government policies relating to ambulatory frailty care.
• Proven knowledge of Frailty Nurse Competencies
• Working in Primary Care
• Understanding of Clinical Governance
• Current and up to date proven knowledge of Code of Conduct (NMC)
• Proven evidence of strong Frailty Care background and skills
• Proven evidence of autonomous practice, Working without supervision
• Clinical Risk Management
• End of Life Care
• Emergency Care Management
• Demonstrable Infection control experience

Desirable

• Proven knowledge of Secondary & Primary Care Sector
• Proven basic knowledge of Long Term Conditions
• Proven knowledge of local and national frailty agenda
• Respiratory background
• Cardiac background
• Alert - Aim-Impact etc course
• Wound care background
• Surgical background

Qualifications

Essential

• NMC Registered Nurse (Adult)
• Management and leadership module or study days/evidence of
• Degree (or working towards) in healthcare

Desirable

• Recognised teaching or mentorship qualification at degree level or equivalent
• Recognised Acute Care Assessments module
• Recognised Frailty modules

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Cheltenham Peripheral Network

Address

c/o Leckhampton Surgery

17 Mooreend Park Road

Cheltenham

Gloucestershire

GL53 0LA

United Kingdom

Employer's website

https://www.leckhamptonsurgery.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

The main practice is situated in Penrhyn Bay with a branch surgery in Deganwy with a list size 6500 with 1 Senior Partner, 3 Salaried GP's, 2 P/N's & a HCA with excellent administrative support.

We offer flexible surgery sessions to suit work life balance and generous annual leave and family friendly holidays are encouraged. We are right on the North Wales Coast and very close to Snowdonia National Park. There are no buying in costs and excellent links to Chester, Liverpool & Manchester.

The practice holds a Certificate of Sponsorship.

Person Specification

Qualifications

Essential

• Full GMC Registration On the National GP Register.

Desirable

• MRCGP Vocational Training Certificate.

Experience

Essential

• Experience in working in a primary care setting.

Desirable

• Experience working with the EMIS system.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

GP Practice in Wales

Address

Penrhyn Bay Medical Centre

Plas Penrhyn

Penrhyn Bay

Llandudno

Gwynedd

LL30 3EU

United Kingdom

Employer's website

https://gpwales.co.uk (Opens in a new tab)

Job description

Job responsibilities

JOB TITLE: Care Navigator West Derby Medical Centre

REPORTS TO: Leadership team

Accountable to : Head of Operations

HOURS: Flexible between 7:00 20:00 as per rota

SALARY: £12.68 per hour

Job Summary:

Receive, assist, and direct patients in accessing the appropriate service or healthcare professionals in a courteous, efficient, and effective way. To possess excellent customer care skills and ensure all patients and staff are offered an effective, efficient, and courteous service always

Provide general assistance within the whole Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.

Job Responsibilities:

• To have a thorough knowledge of all Practice procedures and protocols and EMIS clinical system
• To work in accordance of written protocols
• Handling and opening of all mail coming into the surgery
• Scanning all hospital and clinics correspondence into the practice clinical system
• Digital fax and photocopy as requested
• Coding hospital discharge and clinic letters
• Taking action of all necessary hospital discharge letters/clinic letters
• Summarising patient files
• Registering & deducting new and old patients
• Checking NHS mail, OOH and electronic letters for any action needed i.e. eConsultations
• Using Iplato/Accurx to send text messages to patients
• Opening and closing of business premises
• Stocking clinicians rooms with all appropriate equipment
• Cold chaining (checking fridge temperatures are within range and reporting any abnormal readings to practice management)
• Use of PCSE for record movement and queries

• Navigating patients to the most appropriate services i.e. identifying emergencies, referring calls to nominated stakeholders .
• Liaising with patients at the reception desk and via telephone and also digitally
• Liaising with all non-practice staff i.e. ICB teams , Care home staff , Health Visitors, District Nurses Community matrons , Coroners office etc.
• Handling patient queries politely and courteously
• Processing repeat prescriptions
• Signing out controlled drug prescriptions
• Taking action of alerts for monitoring bloods/chronic illnesses ensuring patients are up to date
• Meeting QOF / IIF / GP Spec targets, and arranging appropriate appointments and adding correct invite codes
• Processing blood forms when instructed by GP or when checking if patient is overdue for any specific blood tests
• Making general referrals to Treatment room, district nurses etc.
• Creating receiving and completing tasks between clinical and non-clinical staff
• Processing letters to patients
• Identifying emergencies and ensuring all protocols are followed during these emergencies
• Proactively handling minor complaints from patients and referring to the leadership team when required

• Process appointment requests for urgent on the day and future appointments from patients by telephone, in person, via email or eConsultation
• Taking home visit request

• Registrations of new patients computer data entry and medical records
• Process patients change of address computer data and medical records (have knowledge of Practice area boundary )
• Process repeat prescription request in accordance with Practice guidelines

• Have working knowledge of telephone system, during and after hours
• Answer the telephone in polite and courteous and professional manner and adhere to practice guidelines at all times
• Handling complaints received from telephone on a courteous , polite manner

• Clear rooms after surgeries and ensure they are stocked for the following day
• Ensure building security have thorough knowledge of doors/windows/alarm process
• Any other tasks and duties allocated by the leadership team that are deemed to be necessary
• Problem solving with colleagues in a positive , professional manner
• Team support

Confidentiality:

• In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
• In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential
• Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Health & Safety:

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy, to include:

• Using personal security systems within the workplace according to Practice guidelines
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
• Making effective use of training to update knowledge and skills
• Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
• Reporting potential risks identified

Equality and Diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

• Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
• Behaving in a manner that is welcoming, is non-judgmental and respects their circumstances, feelings priorities and rights

Personal/Professional Development:

The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include:

• Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

Quality:

The post-holder will strive to maintain quality within the Practice, and will:

• Alert other team members to issues of quality and risk
• Assess own performance and take accountability for own actions, either directly or under supervision
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
• Work effectively with individuals in other agencies to meet patients needs
• Effectively manage own time, workload and resources

Communication:

The post-holder should recognize the importance of effective communication within the team and will strive to:

• Communicate effectively with other team members
• Communicate effectively with patients and carers
• Recognize peoples needs for alternative methods of communication and respond accordingly

Contribution to the Implementation of Services:

The post-holder will:

• Apply Practice policies, standards and guidance at all times
• Participate in audit where appropriate

Person Specification

Qualifications

Essential

• Good standard of education

Desirable

• Experience within an NHS setting with EMIS / Clinical system experience

Experience

Essential

• Must be able to work as part of a team and also autonomously

Desirable

• Experience of working within primary care

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

West Derby Medical Centre

Address

West Derby Medical Centre

3 Winterburn Crescent

Liverpool

L12 8TQ

United Kingdom

Employer's website

https://westderbymc.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The following are the core responsibilities of the practice nurse. There may be on occasion a requirement to carry out other tasks; this will be dependent on factors such as workload and staffing levels:

a. Develop, implement and embed health promotion and well-being programmes

b. Implement and evaluate individual treatment plans for chronic disease patients

c. Identify, manage and support patients at risk of developing long-term conditions, preventing adverse effects on patients health

d. Provide routine nursing care to patients as required in accordance with clinical-based evidence, NICE and the NSF

e. Provide wound care (ulcer/Doppler etc.) to patients

f. Provide travel medicine services

g. Request pathology services as necessary

h. Process pathology results as required

i. Provide chronic disease clinics, delivering patient care as necessary, referring patients to secondary/specialist care as required

j. Maintain accurate clinical records in conjunction with extant legislation

k. Ensure read codes are used effectively

l. Maintain chronic disease registers

m. Develop, implement and embed well woman clinics

n. Develop, implement and embed well man clinics

o. Chaperone patients where necessary

p. Assist GPs with minor surgery when required

q. Prioritise health issues and intervene appropriately

r. Support the team in dealing with clinical emergencies

s. Recognise, assess and refer patients presenting with mental health needs

t. Implement vaccination programmes for adults and children

u. Support patients in the use of their prescribed medicines or over-the-counter medicines (within own scope of practice)

v. Liaise with external services/agencies to ensure the patient is supported appropriately (vulnerable patients etc.)

w. Delegate clinical responsibilities appropriately (ensuring safe practice and that the task is within the scope of practice of the individual)

x. Support the clinical team with all safeguarding matters, in accordance with local and national policies

y. Understand practice and local policies for substance abuse and addictive behaviour, referring patients appropriately

z. Deliver opportunistic health promotion where appropriate

Secondary responsibilities

In addition to the primary responsibilities, the practice nurse may be requested to:

a. Act as the audit lead, effectively utilising the audit cycle

b. Monitor and ensure the safe storage, rotation and disposal of medicaments

c. Support junior members of the nursing team, providing guidance when necessary

d. Participate in local initiatives to enhance service delivery and patient care

e. Support and participate in shared learning within the practice

f.Continually review clinical practices, responding to national policies and initiatives where appropriate

g.Participate in the review of significant and near-miss events applying a structured approach, i.e. root cause analysis (RCA).

"No canvassing or recruitment agencies, please."

Person Specification

Clinical knowledge

Essential

• Wound care/removal of sutures and staples; ECGs; Venepuncture; New patient medicals; Chaperone procedure; Requesting pathology tests and processing the results, advising patients accordingly; Travel medicine; Diabetes; Hypertension; Asthma; Spirometry; CHD; Immunisations (routine, childhood and travel); Womens health (Cervical cytology, contraception etc.); Understands the importance of evidence-based practice; Broad knowledge of clinical governance; Ability to record accurate clinical notes; Ability to work within own scope of practice and to understand when to refer to GPs; Knowledge of health promotion strategies; Understands the requirement for PGDs and associated policy;

Desirable

• Knowledge of public health issues in the local area; Awareness of issues within the wider health arena;

Qualifications

Essential

• NMC Registered Nurse

Desirable

• Postgraduate diploma or degree ( Care)

Experience

Essential

• Experience working in a primary care environment; Experience chronic disease management.

Desirable

• Experience of working as a practice nurse or community nurse

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Primary Care Management Solutions Ltd

Address

Grove Village Medical Centre

4 Cleeve Court

Kilross Road

Bedfont

TW14 8SN

United Kingdom

Employer's website

https://www.pcmsolutions.co.uk (Opens in a new tab)

Job description

Job responsibilities

Job responsibilities

The post holder will provide clinical expertise for developing and enhancing the service and will demonstrate advanced skills and competencies and ensure that evidence-based practice is inherent in all aspects of care and treatment.

Key Responsibilities:

Clinical Assessment and Care

Provide expert clinical assessment, diagnosis, and treatment for a wide range of acute and chronic conditions, within the scope of practice.

Conduct comprehensive health assessments for patients with complex care needs and those with multiple long-term conditions.

Prescribe medications and interventions in accordance with clinical guidelines and scope of practice.

Undertake home visits as needed to assess and support patients in their own environment.

Patient Management

Develop, implement, and evaluate patient management plans in collaboration with patients, their families, and the multidisciplinary team.

Deliver safe, evidence-based, and patient-centred care, ensuring that the individuals needs are met.

Provide follow-up care and support, monitoring progress and adapting treatment plans where necessary.

Leadership and Collaboration

Provide clinical leadership and mentoring to junior colleagues and other members of the clinical team.

Work closely with GPs, nurses, and other healthcare professionals to ensure integrated care delivery.

Promote best practices in clinical care and contribute to continuous professional development and team learning.

Quality and Compliance

Participate in audits, reviews, and quality improvement initiatives within the practice.

Ensure that all clinical activities comply with relevant policies, procedures, and regulations

Maintain accurate and timely patient records in accordance with data protection laws and practice protocols.

Alert other team members to issues of quality and risk

Assess own performance and take accountability for own actions, either directly or under supervision

Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance

Work effectively with line management to meet organisational need

Effectively manage own time, workload and resources

Stay up-to-date with the latest clinical guidelines, advancements, and best practices in primary care

Infection Prevention & Control

In accordance with the Health and Social Care Act 2008, the post holder will actively participate in the prevention and control of infection within the capacity of their role. The Act requires the post holder to attend infection prevention and control training on induction and at regular updates and to take responsibility for the practical application of the training in the course of their work. Infection prevention and control must be included in any personal development plan or appraisal

Person Specification

Qualifications

Essential

• Registered Nurse Adult
• Advanced Nurse Practitioner qualification Level 7 or equivalent
• Non-medical prescribing qualification
• Relevant clinical postgraduate qualifications or experience

Experience

Essential

• Extensive clinical experience within a primary care, urgent care, or equivalent setting
• Demonstrable experience in minor illness and chronic disease management
• Experience of working autonomously and within a multi-disciplinary team

Desirable

• Working in GP practice
• Leadership or mentoring experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Warley Medical Centre

Address

Warley Medical Centre

Kingsway

Oldbury

West Midlands

B68 0RT

United Kingdom

Employer's website

https://warleymedicalcentre.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Administration

• To have a thorough knowledge of all practice procedures.
• To work in accordance of written protocols.
• Pulling/filing notes for surgeries and updating as necessary.
• Email and photocopy as requested.
• Summarising of new patient registration paper and electronic records.

Reception

• Receiving patients and dealing with their queries.
• Processing prescription requests.
• Be able to cover all reception position as necessary.
• Process patient samples as and when required.
• Processing incoming and outgoing mail.

Appointments

• Care navigates patients.
• Process appointment requests for today/future appointments from patients by telephone and in person.
• Deal with visits/requests.

Computer

• Registrations of new patients computer data entry and medical records
• Process patients changes of address computer data and medical records (have knowledge of practice area)
• Process prescription requests in accordance with practice guidelines.
• Managing the practice safehaven email account.
• Scanning patient paper information onto their electronic patient record.
• Work through and complete the EMIS task board.
• Work through and complete all EMIS workflow queries.
• Process the online patient queries.

Telephone

• Have working knowledge of telephone system.

Other Tasks

• Clear rooms after surgeries.
• Ensure building security making sure buildings are secure doors and windows are closed and alarm is set.
• Report/log any IT/telephone/building maintenance repairs as per practice procedure.
• Flexibility to work at different sites to cover according to the rota allocation and attend meetings.
• Complete allocated Health and Safety checks/tasks.
• Any other tasks allocated by managers.

Person Specification

Qualifications

Essential

• Experience of working in administration is essential for this role.
• GCSE Grade A to C in Maths and English / or equivalent qualification

Desirable

• Experience of working in a GP Surgery would be advantageous, but not essential as full training will be provided. Experience of working in a customer service environment would be beneficial for this role.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Grove Medical Practice

Address

124-126 Park Grove

Barnsley

S70 1QE

United Kingdom

Employer's website

https://www.thegrovemedicalpractice.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Care Navigator Integrated Care Partnership

We are looking for a professional, friendly and reliable Care Navigator to join our team across our four GP surgery sites.

The role is focused on providing excellent patient service, supporting our Total Triage process and ensuring patients are directed to the right service or clinician.

• Welcome patients and handle telephone enquiries professionally.

• Support patients with online requests, the NHS App and digital services.

• Accurately record patient information and follow the ICP Total Triage process.

• Book, amend and cancel appointments in line with practice procedures.

• Signpost patients to appropriate services and escalate urgent concerns correctly.

• Process administrative work including EMIS tasks, AccuRx, emails, registrations, documents and patient communications.

• Follow prescription, confidentiality, safeguarding and patient safety procedures.

• Maintain a professional and confidential reception environment.

• Work closely with GPs, nurses, pharmacists, administrators and other Care Navigators.

• Work flexibly across ICP's four sites when required.

Essential

• Excellent communication and customer service skills.

• Confident using IT systems.

• Professional, calm and respectful approach.

• Good attention to detail.

• Ability to maintain confidentiality and follow procedures.

• Reliable team player with a willingness to learn.

Desirable

• Previous GP, NHS, reception or administrative experience.

• Experience using EMIS Web, AccuRx or Docman.

• Understanding of care navigation or Total Triage.

Full induction and relevant training will be provided, including practice systems, safeguarding, information governance, confidentiality and Total Triage.

At ICP, we expect everyone to contribute to a professional, respectful and patient-centred culture.

Treat our patients and colleagues the way you would expect to be treated yourself.

Person Specification

Experience

Essential

• * Previous experience in a customer service, reception or administrative role.
• * Excellent communication and interpersonal skills.
• * Ability to deal with patients and colleagues in a professional, calm and respectful manner.
• * Good IT skills and confidence using electronic systems.
• * Ability to work effectively in a busy environment and manage competing priorities.
• * Strong attention to detail and accuracy.
• * Understanding of the importance of confidentiality and data protection.
• * Ability to work well as part of a team and follow agreed procedures.
• * Willingness to undertake training and work across ICP sites when required.

Desirable

• Previous experience working in General Practice, primary care or the NHS.
• Experience using EMIS Web, AccuRx and/or Docman.
• Knowledge of care navigation or Total Triage processes.
• Understanding of NHS confidentiality, safeguarding and information governance.
• Experience of working across a multi-site healthcare setting.
• Knowledge of local community and NHS services for appropriate patient signposting.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Integrated Care Partnership

Address

The Old Cottage Hospital

Alexandra Road

Epsom

KT17 4BL

United Kingdom

Employer's website

https://integratedcarepartnership.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Clinical Practice

• Assess and holistically clinically examine patients with both minor and complex needs through history taking, physical examination and appropriate use of investigations to confirm diagnosis.
• Plan, implement and evaluate an effective management plan for the patient, ensuring safe discharge/referral and/or transfer to an appropriate health care service.
• Provide information and advice on prescribed or over-the-counter medication on medication regimens, side-effects and interactions.
• Prioritise health problems and intervene appropriately to assist the patient in complex, urgent or emergency situations, including initiation of effective emergency care.
• Refer and discharge safely ensuring that safety-netting advice is offered.
• Triage telephone referrals, calls from external clinicians, patients and others into a range of services appropriately as required.

Communication

• Utilise and demonstrate sensitive communication styles, to ensure patients are fully informed and consent to treatment.
• Communicate effectively with patients and carers, recognising the need for alternative methods of communication to overcome different levels of understanding, cultural background and preferred ways of communicating.
• Anticipate barriers to communication and take action to improve communication.
• Maintain effective communication within the organisation and with external stakeholders.
• Ensure awareness of sources of support and guidance and provide information in an acceptable format to all patients, recognising any difficulties and referring where appropriate.

Non-Medical Prescribing

• If you are employed in a prescribing capacity, you must only prescribe within your scope of practice and comply with the gtd healthcare NMP governance registration processes.
• You must maintain your knowledge and skills and prescribe within your clinical competencies.
• The non-medical prescriber is required to comply with organisational NMP governance processes and adhere to local and national prescribing guidance.

Delivering a Quality Service

• Recognise and work within own competence and professional code of conduct as regulated by the NMC/HPC etc. Understand own role and scope and identify how this may develop over time.
• Produce accurate, contemporaneous and complete records of patient consultation, consistent with legislation, policies and procedures.
• Prioritise, organise and manage own workload in a manner that maintains and promotes quality.
• Ensure professional revalidation requirements are met.
• Deliver care according to NSF, NICE guidelines and evidence-based care.
• Assess effectiveness of care delivery through self and peer review, benchmarking and formal evaluation.
• Initiate and participate in the maintenance of quality governance systems and processes across the organisation and its activities.
• In partnership with other clinical teams, collaborate on improving the quality of health care responding to local and national policies and initiatives as appropriate.
• Support and participate in shared learning across the organisation and wider organisation.
• Understand and apply guidance that supports the identification of vulnerable and abused children and adults, and be aware of statutory child/vulnerable patient health procedures and local guidance.

Leadership Personal and People Development

• Take responsibility for own learning and performance including participating in clinical supervision and acting as a positive role mode.
• Support staff development in order to maximise potential.
• Actively promote the workplace as a learning environment, encouraging everyone to learn from each other and from external good practice.
• Encourage others to make realistic self-assessment of their application of knowledge and skills, challenging any complacency or actions that are not in the interest of the public and/or users of services.
• Critically evaluate and review innovations and developments that are relevant areas of work.
• Take a lead role in planning and implementing changes within the area of care and responsibility.
• Work with senior clinical and management teams to ensure sufficient staff of appropriate ability, quality and skill-mix is available to meet current and future service delivery, that selection and recruitment processes are effective and that equality of treatment of the team incorporates quality HR principles and processes.
• Contribute to the development of local guidelines, protocols and standards.
• Maintain effective communication with those responsible for the overall commissioning and procurement process.
• To attend and be proactively involved in professional meetings at base and corporately.
• Take the lead/ develop a special interest within certain areas to allow the sharing of clinical knowledge and expertise.

Person Specification

Qualifications

Essential

• Registered first level nurse, paramedic, pharmacist or other AHP with MSc Advanced Clinical Practice or credentialing qualification or equivalent. V300 Non-Medical Prescriber (gateway dependent) dependent on professional eligibility.

Desirable

• Mentor/Teaching qualification. Clinical supervision training and experience.

Skills and attributes

Essential

• Advanced clinical practice skills and competence. Management and treatment of patients with acute exacerbation of long-term conditions. Management of patients with complex needs. Clinical examination skills and competence. Clinical leadership skills and competence. Communication skills, both written and verbal. Negotiation and conflict management skills. Change management experience and evidence. Highly motivated. Flexibility. Enthusiasm. Team Player.

Desirable

• Teaching and mentorship in a clinical setting. Resource Management.

Experience

Essential

• Experience of working as senior clinician. Accountability of own role and other roles in a practitioner-led service. Experience of leading/managing quality improvement.

Desirable

• Experience in leading/managing a team of nurses. Experience of working in an unscheduled care service. Experience of having worked in Primary Care.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Gtd Healthcare

Address

New Bank Health Centre

339 Stockport Road

Manchester

M12 4JE

United Kingdom

Employer's website

https://www.gtdhealthcare.co.uk/ (Opens in a new tab)