Job description

Job responsibilities

To be responsible for undertaking a wide range of reception and administrative duties and the provision of general support to the multidisciplinary team. Duties include, greeting, and directing patients, patient registration, booking appointments, processing of information (electronic and hard copy) and assisting patients as required. To act as the central point of contact for patients, the distribution of information, messages, and enquiries for the clinical team, liaising with multidisciplinary team members and external agencies such as secondary care and community service provider

Job responsibilities (including but not limited to):

• Maintaining and monitoring the practice appointment system
• Process triage and telephone requests for appointments.
• Book all nursing appointments.
• Answer incoming phone calls, transferring calls or dealing with the callers request appropriately.
• Signpost patients to the correct service when care navigating.
• Booking appointments for patients and external agencies as required
• Process incoming and outgoing emails.
• Initiating contact with and responding to, requests from patients, team members and external agencies
• Process repeats prescriptions, ensuring they are processed accurately and efficiently.
• Photocopy documentation as required.
• File and store records as required.
• Data entry of new and temporary registrations and relevant patient information as required.
• Input data into the patients healthcare records as necessary.
• Scanning of patient related documentation and attaching scanned documents to patients healthcare records.
• Accept payment for private medical work.
• Manage all queries (including administrative queries) as necessary in an efficient manner.
• Accept deliveries from couriers.
• Ensure the pathology samples are collected.
• Maintain a clean, tidy, effective working area at all times.
• Support all clinical staff with general tasks as requested.

Confidentiality:

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.

In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.

Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Person Specification

Qualifications

Essential

• GCSE grade A to C in English and Maths
• Basic IT skills
• Previous experience as a GP receptionist or in a similar medical setting

Desirable

• experience using EMIS Web clinical system

Experience

Essential

• GCSE grade A - C in Maths and English
• Experience of working as a GP receptionist or similar medical setting

Desirable

• Experience using EMIS Web clinical system

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Limes Medical Centre

Address

8-12 Hodge Road

Worsley

Manchester

M28 3AT

United Kingdom

Employer's website

https://www.thelimesmc.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please see attached the job description and personal specification detailing skills and responsibilities for the role of salaried GP here at Limes Medical Centre.

Person Specification

Qualifications

Essential

• Please see attached the job description and personal specification detailing skills and responsibilities for the role of salaried GP here at Limes Medical Centre.

Desirable

• Please see attached the job description and personal specification detailing skills and responsibilities for the role of salaried GP here at Limes Medical Centre.

Experience

Essential

• Please see attached the job description and personal specification detailing skills and responsibilities for the role of salaried GP here at Limes Medical Centre.

Desirable

• Please see attached the job description and personal specification detailing skills and responsibilities for the role of salaried GP here at Limes Medical Centre.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Limes Medical Centre

Address

Limes Avenue

Alfreton

Derbyshire

DE55 7DW

United Kingdom

Employer's website

https://limes-medicalcentre.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Clinical Duties

• Undertake face-to-face and telephone consultations as required.
• Assess, diagnose and manage a wide range of acute and chronic medical conditions.
• Develop appropriate management and treatment plans in partnership with patients.
• Prescribe safely and appropriately in accordance with national and local guidelines.
• Review and act upon laboratory, imaging and other diagnostic results.
• Make appropriate referrals to secondary care, community services and other healthcare professionals.
• Provide appropriate follow-up and ongoing management of patients.
• Undertake home visits where clinically appropriate and in accordance with practice arrangements.
• Provide preventative healthcare, health promotion and lifestyle advice.
• Support the management and review of patients with long-term conditions.
• Recognise and appropriately manage patients presenting with urgent or emergency conditions.
• Maintain accurate, contemporaneous and comprehensive clinical records using EMIS Web.
• Ensure appropriate clinical coding and documentation is completed.

Safeguarding

• Recognise and respond appropriately to safeguarding concerns involving children and vulnerable adults.
• Follow practice safeguarding policies and procedures.
• Work collaboratively with the practice safeguarding team and external agencies where appropriate.

Administrative Duties

• Review and action clinical correspondence, including hospital letters, discharge summaries and investigation results.
• Complete clinical tasks within agreed practice timescales.
• Undertake medication reviews and contribute to safe and effective prescribing.
• Complete appropriate reports, forms and medical documentation.
• Participate in the management of incoming clinical workflow.

Quality Improvement and Clinical Governance

• Participate in clinical audits and quality improvement activities.
• Contribute to the achievement of QOF, Enhanced Services and other relevant practice targets.
• Participate in significant event reviews and learning from incidents.
• Support the practice in maintaining high standards of clinical governance and patient safety.
• Work within GMC professional standards and all relevant NHS guidance and legislation.
• Contribute to the practice's preparation for and compliance with CQC requirements.

Team Working

• Work collaboratively with GPs, nurses, pharmacists, healthcare assistants, social prescribers, care coordinators and administrative staff.
• Provide appropriate clinical advice and support to members of the wider practice team.
• Attend practice and multidisciplinary team meetings where required.
• Communicate effectively and respectfully with colleagues, patients and external healthcare professionals.
• Support medical students, GP trainees and other learners where appropriate and agreed with the practice.

Professional Development

• Maintain full GMC registration and a licence to practise.
• Maintain inclusion on the NHS England Medical Performers List.
• Participate in annual appraisal and revalidation requirements.
• Maintain professional knowledge and competence through appropriate Continuing Professional Development (CPD).
• Keep up to date with developments in clinical practice, prescribing guidance and NHS requirements.

Person Specification

Qualifications

Essential

• GMC registration with a current Licence to Practise.
• Inclusion on the NHS England Medical Performers List.
• MRCGP or equivalent qualification.
• Appropriate postgraduate GP experience.
• Commitment to delivering high-quality, patient-centred care.
• Excellent communication and interpersonal skills.
• Ability to work effectively as part of a multidisciplinary team.
• Ability to manage clinical workload effectively and prioritise patient safety.
• Commitment to continuing professional development.
• Good IT and clinical record-keeping skills.

Desirable

• Previous experience working within UK General Practice.
• Experience using EMIS Web.
• Experience undertaking clinical audit and quality improvement.
• Experience in teaching or supporting students/trainees.
• GP experience in a specialist clinical area.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Limes Medical Centre, Lye

Address

The Limes Medical Centre

172 High Street

Lye

Stourbridge

West Midlands

DY9 8LL

United Kingdom

Employer's website

https://www.thelimesmedicalcentre.co.uk/ (Opens in a new tab)