Job description

Job responsibilities

You will be part of a strong, well supported nursing team who work incredibly hard to support the patients with their long term conditions. You will be responsible for seeing patients for routine reviews, cervical screening, vaccinations, health checks, provide advice on disease prevention along with administration duties.

Person Specification

Qualifications

Essential

• You MUST be a qualified Nurse and worked in Primary Care previously.

Desirable

• Knowledge of SystmOne

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

The Grove Medical Centre

Address

Grove Road

Felixstowe

IP11 9GA

United Kingdom

Employer's website

https://www.grovemcfelixstowe.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Summary:

The purpose of the role is to:

- Offer general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone

- Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way

- Undertake a variety of administrative duties to assist in the smooth running of the Practice which may include the provision of secretarial and clerical support to clinical staff and other members of the Practice team

- Facilitate effective communication between patients, members the primary health care team, secondary care and other associated healthcare agencies

Duties and Responsibilities:

The duties and responsibilities to be undertaken by members of the Practice administration team may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the Practice Manager or Deputy Practice Manager, dependent on current and evolving Practice workload and staffing levels:

- Opening up / locking-up of Practice premises and maintaining security in accordance with Practice protocols when on rota

- Maintaining and monitoring the Practice electronic appointments system request system (askmyGP)

- Care navigating patients to the appropriate clinician or external agency

- Processing face-to-face and telephone requests for appointments, home visits and telephone advice calls and ensuring callers are directed to the appropriate healthcare professional

- Processing and distributing incoming (and outgoing) mail

- Taking messages and passing on information

- Filing and retrieving paperwork

- Processing repeat prescriptions in accordance with Practice guidelines

- Computer data entry / data allocation and collation; processing and recording information in accordance with Practice procedures

- Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers

- Re-stock consulting rooms with forms as required

- Providing clerical assistance to Practice and Trust staff as required from time to time, including word / data processing, filing, photocopying and scanning

- Ordering, re-ordering and monitoring of stationery and other supplies if required

- Keeping the reception area, notice boards and leaflet dispensers tidy and free from obstructions and clutter as necessary

Confidentiality:

-In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately

- In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential

- Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Health & Safety:

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy, to include:

- Using personal security systems within the workplace according to Practice guidelines

- Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks

- Making effective use of training to update knowledge and skills

- Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards

- Reporting potential risks identified

Equality and Diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

- Acting in a way that recognises the importance of people's rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation

- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues

- Behaving in a manner, which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal / Professional Development:

The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include:

- Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and / or professional development

- Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

- Undertaking courses as directed by the Practice Manager where required in order to carry out normal duties

Quality:

The post-holder will strive to maintain quality within the Practice, and will:

- Alert other team members to issues of quality and risk

- Assess own performance and take accountability for own actions, either directly or under supervision

- Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team's performance

- Work effectively with individuals in other agencies to meet patient's needs

- Effectively manage own time, workload and resources

Communication:

The post-holder should recognise the importance of effective communication within the team and will strive to:

- Communicate effectively with other team members

- Communicate effectively with patients and carers

- Recognise people's needs for alternative methods of communication and respond accordingly

Contribution to the Implementation of Services:

The post-holder will:

- Apply Practice policies, standards and guidance

- Discuss with other members of the team how the policies, standards and guidelines will affect own work

- Participate in audit where appropriate

Person Specification

Qualifications

Essential

• GCSE grade A to C in English and Maths

Knowledge and Skills

Essential

• Ability to provide quality care
• Good interpersonal and communication skills
• Basic IT skills

Experience

Desirable

• Experience of working in primary care
• Experience of working in a GP practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Grove Medical Centre

Address

The Grove Medical Centre

6 Uplands Terrace

Uplands

Swansea

SA2 0GU

United Kingdom

Employer's website

https://www.grovemedicalcentre.wales.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Rota Management and Coordination

Prepare and maintain staff and clinical rotas using the Rota Master Excel system and other agreed systems.

Create room allocations so that Grove clinicians and supported services have suitable consultation rooms and avoid double bookings.

Check rotas for gaps, clashes and potential service risks before they are finalised.

Submit completed rotas for Partner approval and issue agreed rotas within the required timescales.

Upload and maintain staff rotas and appointment sessions on EMIS.

Make appropriate changes to appointment slots on EMIS when staffing or service requirements change.

Update rotas and EMIS promptly for annual leave, sickness and other absences.

Arrange locum sessions in advance where required to maintain safe and effective service provision.

Respond to rota queries and changes promptly and keep relevant staff informed.

Identify and escalate foreseeable staffing risks, including clinical shortages and red-flag days, to the Practice Manager.

Support the organisation of student and trainee placements, including inductions, timetables and room requirements for trainee doctors, paramedics, nurses and physician associates

Staffing and Service Coordination

Work with the Practice Manager, Partners, clinicians and wider Practice team to maintain effective staffing arrangements.

Monitor staffing requirements and service pressures and raise foreseeable rota risks promptly.

Support the implementation of agreed changes to rotas, appointment sessions and service arrangements.

Maintain accurate and timely rota information across agreed systems.

Communicate rota changes clearly and promptly to relevant staff and clinicians.

IT and Systems Support

Develop a good working knowledge of the Practice IT systems and applications used by reception. Provide day-to-day user support to reception staff and help troubleshoot routine system problems.

Support the use of EMIS, Accurx, telephone systems and other relevant Practice systems.

Use the EVAD telephone system confidently and produce agreed monthly reports for the Practice Manager.

Monitor reception system issues and liaise with external providers when faults affect patient services.

Support the introduction of new systems, applications and services, including staff training and guidance.

Use available data and reports to identify opportunities to improve reception staffing, processes and patient access.

Maintain appropriate awareness of data protection, information governance and secure patient record sharing.

Quality and Continuous Improvement

Promote safe and efficient rota planning and staffing practices.

Identify risks, recurring problems and service pressures arising from staffing and rota arrangements and raise them with the Practice Manager.

Use available data and reports to identify opportunities to improve staffing, processes and patient access.

Contribute to audits, significant event reviews and other quality improvement activities as required.

Manage time, workload and resources effectively and prioritise work according to patient and Practice needs.

Role Focus

Maintain accurate, safe and effective staff and clinical rota arrangements across the Practice.

Support timely coordination of rooms, sessions, absences, locum cover and trainee placements.

Ensure rota-related risks and changes are communicated and escalated appropriately.

Confidentiality and Information Governance

Maintain strict confidentiality at all times when handling patient, staff, clinician and Practice information.

Only share confidential or sensitive information with authorised individuals and in accordance with Practice policies and current requirements.

Handle patient records and information securely, including electronic and paper records.

Report any suspected confidentiality, information governance or data security concerns promptly to the appropriate manager.

Health and Safety

Follow the Practice Health & Safety and infection control policies and encourage the same standards within the relevant team.

Identify and report hazards, risks, accidents and other safety concerns promptly.

Use workplace security and personal safety procedures appropriately.

Keep relevant work areas organised and free from avoidable hazards.

Complete relevant training and apply safe working practices at all times.

Equality, Diversity and Inclusion

Treat patients, carers, colleagues and visitors with dignity, respect and fairness.

Provide a welcoming, non-judgemental service and take account of individual needs and circumstances.

Respect privacy, dignity, beliefs and communication needs.

Follow Practice policies and relevant requirements relating to equality, diversity and inclusion.

Personal and Professional Development

Take responsibility for maintaining and developing the knowledge and skills required for the role.

Participate in Practice training and an annual performance review/appraisal.

Keep up to date with changes that affect the role, patient services, information governance and Practice procedures.

Share relevant learning with colleagues and support colleagues in developing their skills.

Communication

Communicate clearly, respectfully and professionally with patients, carers, colleagues, clinicians, management and external organisations.

Ensure important information is passed to the right people in a timely manner.

Adapt communication to meet individual patient and staff needs, including where alternative communication methods are required.

Handle difficult or sensitive conversations calmly and escalate issues when appropriate.

Contribution to Practice Services

Follow Practice policies, standards, guidance and agreed procedures.

Work with the Practice Manager, Partners, clinicians and wider Practice team to maintain effective services.

Support the implementation of new services, changes to processes and agreed improvement initiatives.

Participate in meetings, audits and other Practice activities appropriate to the role.

Undertake other reasonable duties consistent with the level and responsibilities of the post

Person Specification

Experience

Desirable

• Knowledge of EMIS, Accurx, Anima and some AI background would be advantageous.

Qualifications

Essential

• Educated to GCSE level or equivalent

Desirable

• A Level or NVQ Administration Level 3 or equivalent experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Grove Medical Centre

Address

The Grove

Church Road

Egham

Surrey

TW20 9QN

United Kingdom

Employer's website

https://thegrovemc-egham.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Reception Management

Lead and oversee the day-to-day work of the Reception Team, ensuring reception is adequately staffed and organised.

Allocate daily tasks and manage workflow so that patient-facing and administrative work is completed efficiently.

Act as the first point of support for reception staff, answering questions and providing guidance on procedures and patient queries.

Keep the team informed of changes to Practice policies, procedures, systems and ways of working.

Monitor standards of patient service, including telephone, face-to-face and written communication.

Ensure reception processes are followed consistently and identify areas where improvements are needed.

Support the Practice Manager with recruitment, selection, HR matters and staff-related issues.

Manage annual leave and sickness within agreed Practice arrangements and maintain appropriate staffing levels.

Escalate staffing, performance, conduct or operational concerns to the Practice Manager when appropriate.

Provide reception cover when necessary to maintain safe and effective patient services.

Patient Services

Ensure there is sufficient reception cover to support patient services throughout the day.

Deal with patient issues professionally and sensitively, involving the Duty Doctor, Practice Manager or other appropriate clinician when required.

Process and allocate administrative queries received through the Accurx Inbox in line with Practice procedures.

Process repeat prescription requests in accordance with Practice guidance and agreed workflows.

Ensure systems are in place for the secure movement, tracking and recording of patient records and information.

Support the Practice Manager with complaints, ensuring reception-related concerns are dealt with appropriately and learning is shared with the team.

Support service improvement work with the Practice Manager and Partners.

Act as the Flu Season Lead, supporting the planning and organisation of annual influenza vaccination clinics.

Support QOF, DES, LES and other Practice requirements by helping to organise appropriate reviews, appointments and patient invitations.

Staff Support, Training and Development

Provide induction and training for new reception staff and ensure induction records are completed.

Identify ongoing training needs and support staff to maintain the skills required for their role.

Support the Practice Manager and Partners with performance reviews, appraisals and performance management where required.

Hold regular Reception Team meetings and communicate agreed actions and changes to staff.

Provide day-to-day coaching and support to help staff work confidently and consistently.

Act as a link between the Reception Team and Practice Management, helping to resolve work-related issues and improve communication.

Work closely with other Practice teams and external organisations where this is required to support patient services.

Reception Administration and Governance

Represent reception at Practice meetings and raise relevant operational issues, risks and improvement ideas.

Deal with day-to-day reception problems promptly, resolving them where possible and escalating when necessary.

Ensure reception-related complaints and significant events are recorded and completed on Clarity, with learning shared appropriately.

Ensure accurate records are maintained for appointments, messages, visits, post, patient registrations, prescriptions, filing, births and deaths.

Ensure Practice policies, protocols and standard operating procedures are followed within reception.

Support the Practice Manager with Care Quality Commission requirements, audits and inspection preparation.

Help develop and maintain clear reception procedures and standard operating procedures.

IT and Systems Support

Develop a good working knowledge of the Practice IT systems and applications used by reception.

Provide day-to-day user support to reception staff and help troubleshoot routine system problems.

Support the use of EMIS, Accurx, telephone systems and other relevant Practice systems.

Use the EVAD telephone system confidently and produce agreed monthly reports for the Practice Manager.

Monitor reception system issues and liaise with external providers when faults affect patient services.

Support the introduction of new systems, applications and services, including staff training and guidance.

Use available data and reports to identify opportunities to improve reception staffing, processes and patient access.

Maintain appropriate awareness of data protection, information governance and secure patient record sharing.

Quality and Continuous Improvement

Promote high standards of patient service and safe, efficient working practices.

Identify risks, recurring problems and service pressures and raise them with the Practice Manager.

Use feedback, incidents, complaints and available data to identify opportunities for improvement.

Contribute to audits, significant event reviews and other quality improvement activities as required.

Take responsibility for own actions and work collaboratively to improve team performance.

Manage time, workload and resources effectively and prioritise work according to patient and Practice needs.

Confidentiality and Information Governance

Maintain strict confidentiality at all times when handling patient, staff, clinician and Practice information.

Only share confidential or sensitive information with authorised individuals and in accordance with Practice policies and current requirements.

Handle patient records and information securely, including electronic and paper records.

Report any suspected confidentiality, information governance or data security concerns promptly to the appropriate manager.

Health and Safety

Follow the Practice Health & Safety and infection control policies and encourage the same standards within the relevant team.

Identify and report hazards, risks, accidents and other safety concerns promptly.

Use workplace security and personal safety procedures appropriately.

Keep relevant work areas organised and free from avoidable hazards.

Complete relevant training and apply safe working practices at all times.

Equality, Diversity and Inclusion

Treat patients, carers, colleagues and visitors with dignity, respect and fairness.

Provide a welcoming, non-judgemental service and take account of individual needs and circumstances.

Respect privacy, dignity, beliefs and communication needs.

Follow Practice policies and relevant requirements relating to equality, diversity and inclusion.

Personal and Professional Development

Take responsibility for maintaining and developing the knowledge and skills required for the role.

Participate in Practice training and an annual performance review/appraisal.

Keep up to date with changes that affect the role, patient services, information governance and Practice procedures.

Share relevant learning with colleagues and support colleagues in developing their skills.

Communication

Communicate clearly, respectfully and professionally with patients, carers, colleagues, clinicians, management and external organisations.

Ensure important information is passed to the right people in a timely manner.

Adapt communication to meet individual patient and staff needs, including where alternative communication methods are required.

Handle difficult or sensitive conversations calmly and escalate issues when appropriate.

Contribution to Practice Services

Follow Practice policies, standards, guidance and agreed procedures.

Work with the Practice Manager, Partners, clinicians and wider Practice team to maintain effective services.

Support the implementation of new services, changes to processes and agreed improvement initiatives.

Participate in meetings, audits and other Practice activities appropriate to the role.

Undertake other reasonable duties consistent with the level and responsibilities of the post

Person Specification

Experience

Essential

• Experience in managing people.

Desirable

• Experience of working with healthcare professionals and or previous experience in the NHS.
• Advanced experience of using word, excel and PowerPoint including ability to use word processing skills, emails and the internet to create simple plans and reports.
• Experience of EMIS would be an advantage

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Grove Medical Centre

Address

The Grove

Church Road

Egham

Surrey

TW20 9QN

United Kingdom

Employer's website

https://thegrovemc-egham.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Practice Nurse

16 Hours per Week | 2-3 Days | Grove Medical Centre, SE8 3QH

We are looking for a compassionate, motivated and experienced Practice Nurse to join our friendly and supportive team at Grove Medical Centre.

This is a rewarding opportunity to play a key role in delivering high-quality care to a diverse patient population while working within a well-established and forward-thinking GP practice. You will enjoy a varied role with the opportunity to build long-term relationships with patients, support them to improve their health outcomes and contribute to the ongoing development of our clinical services.

As an integral member of our multidisciplinary team, you will provide a broad range of nursing services, including chronic disease management, cervical screening, immunisations, wound care and health promotion. You will also lead on Infection Prevention and Control, helping to ensure the practice maintains the highest standards of patient safety and quality care.

You will:

• Deliver high-quality nursing care to patients across all age groups.
• Run clinics for long-term conditions including Diabetes, COPD and Asthma.
• Undertake NHS Health Checks, New Patient Health Checks and Learning Disability Health Checks.
• Provide cervical screening and women's health services.
• Deliver routine, childhood and travel vaccinations.
• Carry out wound care, dressings and suture or staple removal.
• Identify patients at risk of developing long-term conditions and support preventative care.
• Promote healthier lifestyles through education and health promotion activities.
• Lead on Infection Prevention and Control, including audits, training and annual reporting.
• Work collaboratively with GPs, pharmacists and the wider healthcare team to deliver safe, effective and evidence-based care.
• Support vulnerable patients through coordinated care and partnership working with external services.
• Contribute to quality improvement initiatives and service development across the practice.

You will be a Registered Nurse with current NMC registration and experience working in primary care or community nursing. You will be confident working independently, have excellent clinical and communication skills, and be committed to delivering patient-centred care.

Experience in chronic disease management, immunisations and infection prevention and control is essential.

Qualifications in cervical cytology, family planning, teaching or chronic disease management would be advantageous.

In return, we offer:

• Excellent work-life balance
• Supportive and welcoming team culture
• Strong clinical and administrative support
• 5 weeks annual leave plus bank holidays (pro rata)
• NHS discount and wellbeing schemes
• Onsite parking
• Excellent public transport links
• Ongoing training and professional development opportunities

If you are passionate about primary care and want to join a practice where your skills, ideas and contribution are valued, we would love to hear from you.

Person Specification

Qualifications

Essential

• The successful candidate will demonstrate:
• Registered Nurse with a current and valid NMC registration.
• Experience working as a Practice Nurse, Community Nurse or in a Primary Care setting.
• Experience managing patients with long-term conditions, including Diabetes, COPD and Asthma.
• Experience delivering immunisations and vaccination programmes.
• Knowledge and practical experience of Infection Prevention and Control standards and procedures.
• Experience carrying out health promotion and preventative healthcare activities.
• Competent in wound care, dressings and removal of sutures and staples.
• Ability to work independently and make clinical decisions within scope of practice.
• Excellent communication and interpersonal skills with a patient-centred approach.
• Strong organisational and time management skills.
• Ability to maintain accurate and contemporaneous clinical records.
• Experience using clinical systems and electronic patient records.
• Understanding of safeguarding responsibilities and patient confidentiality.
• Ability to work effectively as part of a multidisciplinary team.
• Commitment to delivering high-quality, evidence-based care.
• Commitment to ongoing professional development and continuous learning.

Desirable

• Experience working with EMIS Web.
• Cervical Cytology qualification.
• Family Planning qualification.
• Independent Prescribing qualification.
• Mentor, Assessor or Teaching qualification.
• Postgraduate qualification in Chronic Disease Management.
• Travel Health qualification and experience.
• Experience leading or supporting quality improvement initiatives.
• Experience acting as an Infection Prevention and Control Lead.
• Knowledge of QOF, Enhanced Services and NHS Primary Care contracts.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Grove Medical Centre

Address

Windlass Place

Deptford

London

SE8 3QH

United Kingdom

Employer's website

https://www.grovemedical.org/ (Opens in a new tab)

Job description

Job responsibilities

Job Description Advanced Clinical Practitioner

Job Summary

The Advanced Clinical Practitioner (ACP) will work as an autonomous clinician within Ash Grove Medical Centre and Eggborough Surgery, providing high-quality, patient-centred care across the practice population.

The post holder will be responsible for assessing, diagnosing and managing patients presenting with a wide range of acute, minor illness, chronic and complex conditions. The role will include face-to-face consultations in the practice, home visits and care home visits where required, clinical assessment and management, requesting and interpreting investigations, including pathology, and appropriate onward referral.

The ACP will work with both adult and paediatric patients, where appropriately qualified and experienced, and will work within their professional scope of practice and level of competence.

The successful candidate will demonstrate advanced clinical assessment and diagnostic skills, sound clinical decision-making, effective risk management and the ability to work independently while recognising when GP or wider multidisciplinary input is required.

Main Duties and Responsibilities

• Conduct autonomous face-to-face clinical consultations with patients presenting with acute, minor illness, chronic and complex conditions.
• Undertake comprehensive clinical histories and physical examinations and formulate appropriate differential diagnoses.
• Assess, diagnose and manage patients safely and effectively within the ACP's scope of practice.
• See adult patients and children where appropriately qualified and competent, recognising and responding appropriately to the different clinical needs of paediatric patients.
• Undertake home visits and care home visits as required, including assessment and management of patients who are unable to attend the practice.
• Assess acutely unwell and deteriorating patients and initiate appropriate management and escalation.
• Request appropriate investigations, including pathology and other diagnostic investigations, and independently review, interpret and act upon results within scope of practice.
• Ensure appropriate follow-up and safety-netting of investigations and abnormal results.
• Initiate, prescribe and review medication safely and appropriately within prescribing authority, scope of practice and current national and local guidelines.
• Provide appropriate education and advice regarding medication, adherence, side effects, interactions and lifestyle modification.
• Develop, implement and review individualised treatment and management plans.
• Manage patients with acute presentations, long-term conditions, complex needs and urgent health concerns, including appropriate mental health presentations.
• Recognise safeguarding concerns and follow appropriate safeguarding procedures and referral pathways for children and adults.
• Make appropriate referrals to GPs, secondary care, community services and other members of the multidisciplinary team.
• Initiate and coordinate emergency care where clinically indicated.
• Provide appropriate health promotion, preventative healthcare, screening and self-management advice.
• Provide evidence-based advice regarding immunisations, contraception and disease prevention where appropriate to the role and scope of practice.
• Maintain accurate, contemporaneous and legally compliant clinical records using the practice's clinical systems.
• Communicate effectively with patients, carers, practice staff, community services, secondary care and other healthcare professionals.
• Work collaboratively with GPs, nurses, pharmacists, healthcare assistants, administrative staff and the wider multidisciplinary team.
• Recognise personal limitations and seek advice or escalate appropriately where a presentation falls outside the post holder's competence or scope of practice.
• Contribute to clinical supervision, mentoring and support of other staff, students and colleagues where appropriate.
• Attend and actively contribute to clinical, multidisciplinary team and governance meetings.
• Participate in clinical audit, significant event reviews, quality improvement and service development.
• Contribute to the development and review of clinical protocols, pathways and practice procedures.
• Support the practice in achieving appropriate QOF and other contractual or quality targets.
• Contribute to the practice's clinical governance, patient safety and CQC requirements.
• Maintain professional registration, undertake required CPD and participate in annual appraisal and clinical supervision.
• Maintain up-to-date knowledge of current evidence, NICE guidance, national standards and local policies.
• Comply with infection prevention and control, health and safety, confidentiality, information governance and safeguarding requirements.
• Carry out other reasonable clinical duties requested by the GP Partners or Practice Manager, consistent with the responsibilities and level of the role.

Clinical Investigations and Pathology

A key element of the role will be the appropriate use and management of clinical investigations.

The ACP will:

• Request appropriate pathology and other investigations based on clinical assessment.
• Review and interpret pathology results within the post holder's competence.
• Identify abnormal or clinically significant results requiring action.
• Initiate appropriate management, follow-up or referral.
• Ensure patients are appropriately informed of significant results and that appropriate safety-netting is provided.
• Maintain responsibility for ensuring investigations requested are appropriately followed up in accordance with practice procedures.

Home Visits

The ACP will undertake home visits and care home visits as required by the practice.

This will include:

• Assessing patients in their home or care home environment.
• Undertaking appropriate clinical examination and assessment.
• Diagnosing and managing patients within scope of practice.
• Reviewing medication and treatment plans where appropriate.
• Requesting investigations and arranging appropriate follow-up.
• Recognising deterioration and arranging urgent or emergency escalation where required.
• Liaising with GPs, community teams, district nurses, palliative care services and other relevant professionals.
• Maintaining accurate clinical records following each visit.

Paediatric Care

Where the post holder is appropriately qualified and experienced to assess children, they may be required to undertake paediatric consultations.

This will include:

• Assessing children presenting with acute and minor illness.
• Recognising red flags and signs of serious illness.
• Applying appropriate safeguarding procedures.
• Working within the individual's paediatric competence and escalating to a GP or appropriate service when required.
• Providing appropriate advice and safety-netting to parents and carers.

The post holder will not be expected to undertake paediatric consultations outside their qualification, competence or agreed scope of practice.

Additional Responsibilities

• Participate in rota arrangements and provide appropriate cover for colleagues during periods of annual leave or sickness, where required.
• Provide clinical support to the wider practice team, including responding to appropriate clinical queries.
• Support prescription-related queries within clinical competence and scope of practice.
• Maintain a professional and appropriate standard of appearance and behaviour.
• Maintain patient confidentiality and ensure all patient-identifiable information is handled securely.
• Comply with practice policies, procedures and statutory requirements.
• Participate in mandatory training and maintain all required professional competencies.
• Contribute to clinical audits, research and service improvement initiatives.
• Act as a clinical lead or develop a specialist area of interest where appropriate and agreed with the practice.
• Support the practice in maintaining high standards of patient safety, clinical governance and regulatory compliance.
• Undertake any other reasonable duties appropriate to the role and level of responsibility.

Person Specification

Skills and Knowledge

Essential

• Skills and Knowledge
• Excellent clinical assessment and decision-making skills.
• Ability to manage clinical uncertainty and risk safely.
• Ability to work independently while recognising professional limitations.
• Good understanding of evidence-based practice and clinical governance.
• Excellent verbal and written communication skills.
• Strong organisational and time-management skills.
• Ability to maintain accurate clinical documentation.
• IT literate and confident using electronic clinical systems.

Desirable

• Previous experience working within general practice or primary care.
• Experience managing same-day/urgent presentations in primary care.
• Experience with chronic disease management.
• Experience undertaking clinical audit or quality improvement projects.
• Experience supporting or mentoring other clinicians.
• Knowledge and experience of local community and secondary care referral pathways.
• Experience using SystmOne or other primary care clinical systems.

Qualifications

Essential

• Qualifications and Registration
• Registered healthcare professional with an appropriate professional registration.
• MSc in Advanced Clinical Practice or equivalent advanced practice qualification, or working towards completion where appropriate.
• Evidence of advanced clinical assessment and consultation skills.
• Appropriate independent prescribing qualification where required for the role.
• Evidence of ongoing continuing professional development.

Experience

Essential

• Clinical Experience
• Significant post-registration clinical experience.
• Experience working autonomously as an Advanced Clinical Practitioner or equivalent advanced clinical role.
• Experience assessing and managing patients with undifferentiated and acute presentations.
• Demonstrable experience of clinical assessment, diagnosis, treatment and management planning.
• Experience working within a multidisciplinary team.
• Experience recognising clinical deterioration and appropriately escalating care.
• Understanding of safeguarding responsibilities and appropriate referral pathways.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Ash Grove Medical Centre

Address

England Lane

Knottingley

West Yorkshire

WF11 0JA

United Kingdom

Employer's website

https://www.ashgrovesurgery.co.uk/ (Opens in a new tab)