Job description

Job responsibilities

Main Purpose of the Role

The Paramedic will provide safe, effective and professional clinical care to patients with a wide range of medical conditions and injuries. The role involves assessing patients, providing appropriate treatment, making clinical decisions and arranging transportation or onward care where required.

Paramedics may work in a variety of environments, including patients' homes, GP practices, public places, hospitals and other healthcare settings. They may work as part of a two-person ambulance crew or independently using an appropriate response vehicle.

• Undertake comprehensive clinical assessments and obtain patient consent where possible.
• Provide appropriate emergency and non-emergency treatment based on the patient's condition.
• Resuscitate and stabilise patients when required.
• Manage airways, severe bleeding and other life-threatening conditions.
• Administer medication, oxygen and intravenous fluids within the individual's scope of practice.
• Use clinical equipment such as defibrillators, ventilators, pulse oximeters and other approved medical equipment.
• Perform appropriate clinical procedures, including cannulation and endotracheal intubation where trained and authorised.
• Monitor patients and recognise changes in their condition.
• Determine whether hospital admission is required and identify the most appropriate destination or onward care.
• Safely treat, refer or discharge patients who do not require hospital admission where clinically appropriate.
• Provide clear clinical handovers and accurate patient records.
• Liaise with doctors, nurses, midwives, allied health professionals, ambulance services, police, fire and other emergency services.
• Communicate professionally with patients, relatives, carers, colleagues and members of the public.
• Maintain patient confidentiality at all times.
• Support and supervise student paramedics and new members of staff where required.
• Provide clinical advice to patients and colleagues when appropriate.

• Drive company vehicles for which the employee is appropriately trained and authorised, in accordance with relevant legislation, company procedures and the Highway Code.
• Complete vehicle and equipment checks as required.
• Maintain vehicles, equipment and stations in a clean, safe and operational condition.
• Complete all required inspection and maintenance documentation.
• Assist other healthcare professionals with patient care when required.

• Maintain current HCPC registration and practise within the HCPC Standards of Proficiency for Paramedics.
• Maintain an appropriate scope of practice.
• Complete all mandatory and statutory training required by the company.
• Undertake continuing professional development (CPD).
• Participate in training, mentoring and development of colleagues where required.
• Work with management to identify and address individual learning and development needs.

• Maintain patient confidentiality in accordance with the Data Protection Act, Caldicott principles and company policies.
• Handle patient and business information securely and appropriately.
• Comply with relevant Information Governance and Freedom of Information requirements.

• Follow all company Health & Safety policies, procedures and safe working practices.
• Report accidents, incidents, near misses and identified risks promptly through the company's reporting system.
• Participate in risk assessments and actions designed to reduce risk.
• Attend mandatory Health & Safety training.
• Take responsibility for your own safety and the safety of patients, colleagues and members of the public.
• Support a workplace where health and safety is embedded in everyday practice.

• Safeguard children and vulnerable adults encountered during the course of your duties.
• Follow all relevant safeguarding policies, procedures and guidance.
• Report safeguarding concerns appropriately.

• Follow current Infection Prevention and Control guidance and company procedures.
• Comply with Hand Hygiene and Personal Protective Equipment requirements.
• Complete mandatory IPC training.
• Take appropriate measures to prevent healthcare-associated infections.

• Ensure work is completed to the required professional and company standards.
• Comply with all company policies, procedures, protocols and relevant legislation.
• Report incidents and concerns through the appropriate reporting systems.
• Support the company in providing safe, effective and high-quality patient care.
• Maintain appropriate standards of professionalism and accountability.

The post holder must maintain professional, respectful and effective relationships with:

• Patients and their relatives/carers.
• Nerams Ltd colleagues.
• Hospital and healthcare teams.
• NHS Ambulance Trust operational and control staff.
• Other emergency services and healthcare professionals.

Effective communication, teamwork and appropriate information sharing are essential.

• Treat all patients, visitors and colleagues fairly and respectfully.
• Comply with company equality and diversity policies.
• Ensure patient care is delivered in a way that recognises individual needs.

The successful candidate should demonstrate:

• Excellent communication and interpersonal skills.
• Ability to work effectively as part of a team and independently.
• Ability to remain calm and professional under pressure.
• Strong clinical decision-making, problem-solving and critical-thinking skills.
• Caring, compassionate and reassuring approach.
• Professionalism, integrity and honesty.
• Resilience when dealing with challenging situations.
• Good organisational skills and attention to detail.
• Ability to handle sensitive situations professionally and appropriately.
• Good literacy, numeracy and basic IT skills.
• Ability to undertake manual handling of patients and equipment.
• Good general fitness appropriate to the requirements of the role.
• Willingness to work flexibly, including rota hours, weekends, nights and bank holidays where required.
• High standards of personal hygiene and professional appearance.

• Current HCPC registration as a Paramedic.
• Recognised Diploma or BSc in Paramedicine.
• Completion of the required NQP period.
• Appropriate emergency/blue-light driving qualification, such as CERAD or equivalent.
• Appropriate driving entitlement in accordance with company requirements.
• Satisfactory Enhanced DBS clearance.
• Ability to successfully complete all required clinical and driving training.
• Willingness to undertake mandatory training and maintain ongoing CPD.
• Effective communication and interpersonal skills, ideally gained through experience working with patients, customers or members of the public.

• C1 driving entitlement.
• Level 4 Coaching and Mentoring qualification.
• BSc in Paramedicine.
• Additional clinical or professional qualifications, such as Mental Health, Advanced Practice, Advanced Assessment, Prescribing, Counselling or other relevant areas of practice.

This job description outlines the main duties of the role and is not intended to be exhaustive. Duties may be amended from time to time to reflect the needs of the organisation and service.

Due to the nature of the role, the successful applicant will be required to obtain an Enhanced DBS check and meet any relevant occupational health requirements.

All employees are expected to comply with Nerams Ltd policies, procedures, legislation and professional standards and to contribute to a safe, respectful and high-quality service.

Person Specification

Qualifications

Essential

• HCPC registered Paramedic
• Diploma or BSc in Paramedicine
• Completed NQP (Newly Qualified Paramedic) period
• Enhanced DBS clearance
• Willingness to complete mandatory training and maintain CPD.

Desirable

• Level 3 CERAD course / IHCD D1/D2 blue-light driving qualification
• Appropriate driving entitlement
• Enhanced DBS on the Update Service
• Level 4 Coaching & Mentoring
• BSc in Paramedicine
• Additional qualifications such as Mental Health, Advanced Practice, Advanced Assessment, Prescribing or Counselling.

Experience

Essential

• Experience dealing with patients, customers or members of the public.
• Good communication and interpersonal skills gained through this experience.
• Ability to handle sensitive situations professionally, assertively and tactfully.
• Ability to work independently and as part of a team.
• Experience/ability to carry out manual handling, including patients and equipment.
• Ability to use basic IT systems, such as Word and email.
• Experience is also beneficial in working with hospital teams and other healthcare professionals.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Nerams Limited

Address

Nerams Ltd

Chilton

FERRYHILL

County Durham

DL17 0EW

United Kingdom

Employer's website

https://nerams.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

To assist in and perform routine tasks related to patient care, as directed by senior nursing staff and GPs. Duties to include;

LTCs

Urinalysis

ECGs

Peak flow readings

24 hr BP

Venepuncture

Blood pressure measurements

Diabetic Foot checks

Chaperoning and assisting patients where appropriate who are being examined by another clinician

Requesting basic pathology tests, for example urine culture, swabs

Following agreed clinical protocols with referral to senior nurses or GPs as appropriate

Processing and management of laboratory samples requested by GPs/nurses

Vaccine/cold chain storage, monitoring and recording

Surgical equipment and vaccine re-stocking and stock rotation

Clearing and re-stocking consulting rooms

Preparing and maintaining environments and equipment before, during and after patient care interventions.

Assisting in the assessment and surveillance of patients health and well-being

Helping to raise awareness of health and well-being and how it can be promoted

Assisting with the collection and collation of data on needs related to health and well-being

Any other duties within skill set that may be required

Person Specification

Qualifications

Essential

• Maths & English GCSE grade 9-4

Experience

Essential

• HCA experience is essential
• Able to perform all duties in the job description is essential.

Desirable

• Experience of working in a GP practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Ferryhill & Chilton Medical Practice

Address

The Surgery

Durham Road

Ferryhill

County Durham

DL17 8JJ

United Kingdom

Employer's website

http://www.ferryhillandchilton.nhs.uk/welcome,38155.htm (Opens in a new tab)

Job description

Job responsibilities

Clinical Practice

To ensure that all statutory requirements outlined in the IntraHealth personnel procedures and policies are personally adhered to.

To be familiar with and conform to responsibilities under the Data Protection Act as identified by IntraHealth.

To undertake duties as necessary, in line with the changing needs of the company. To participate in the annual appraisal and knowledge and skills framework profiling process. Any necessary training will be provided.

Acts in a way that acknowledge individuals rights to make their own decision and recognise their responsibilities.

Facilitates others to identify their current level of knowledge and skills, their learning needs and best practice.

To support others in the development and application of knowledge and skills in practice

Identify resource issues which affect learning, development and performance and alerts the appropriate managers.

Communication

Delivering a quality service

The post-holder will strive to maintain quality within the Practice, and will:

· Alert other team members to issues of quality and risk

· Assess own performance and take accountability for own actions, either directly or under supervision

· Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team’s performance

· Work effectively with individuals in other agencies to meet patient’s needs

· Effectively manage own time, workload and resources

Overview

• Opening/closing premises.
• Preparing /organising rooms i.e. stock replenishment and ensuring an adequate supply of stationery is at hand for clinicians.
• Ensuring the reception area is tidy, safe and welcoming.
• Making appointments for health care professionals using the surgery premises.
• Dealing with External agencies – e.g. District Nurses, Health Visitors, secondary care, 3rd sector organisation and Primary Care Bodies.
• Greeting and directing patients on arrival and checking patients them into their appointments.
• Dealing with patient’s general/routine enquiries and requests.
• Answering telephones – receiving and forwarding messages.
• Making patient appointments and giving appointment cards.
• Registering new patients, temporary residents, emergency patients and those requiring immediate necessary treatment.
• Arranging appointments for medicals and other non-routine appointments.
• Ordering emergency ambulances and distribution of correct telephone number for routine ambulance bookings.
• Dealing with requests for home visits, taking accurate information and entering the information onto the medical system.
• Making and dealing telephone calls as required.
• Dealing with requests and handing out repeat medication prescriptions.
• Open and distribute internal & external Mail.
• Posting of letters and parcels.
• Taking specimen samples to collection point.
• Receive and action messages for internal and external members of staff
• Ensure information regarding any urgent or unresolved matters are passed to the appropriate person/line manager at the end of your working hours.
• Emptying pathology lab results bag.
• Date stamping results and appropriate filing of information.
• Filing of medical records, letters and test results.
• Ordering and sorting of the medical records and their maintenance (replacing worn out covers etc.) where necessary.
• Keeping all data on the medical system up-to-date.
• Recording and checking answering machine throughout the day.
• Entering patient information onto the computer in a timely and accurate manner.
• The handing out of letters, completed forms, completed passport applications, specimen bottles, self-certifications forms.
• Accepting requests for the completion of forms, e.g. hospital pre-admission drug check lists, private health insurance claim forms, passports, etc. (checking if there is a fee payable, informing the patient of the charge).
• Taking and receiving payments for services, e.g., insurance claims.
• Ensuring petty cash items are recorded on patient notes and entered correctly in the income or expenditure columns.
• Summarization of patient’s medical records on the medical system.
• Scanning documentation into the patients medical records.
• Utilising clerical and secretarial skills to ensure that letters/referrals/medical reports are undertaken in a timely manner (if required/applicable).
• Utilising Choose and Book (if required/applicable).
• Utilising ICE or other systems (if required/applicable).
• To assist with target led areas: QOF, KPI’s, DES, LES and NES etc.
• The handling of complaints in line with company procedure.

Person Specification

Experience

Essential

• Experience working in an receptionist/administrative role

Desirable

• Experience working on Clinical Computer systems

Skills and Abilities

Essential

• Effective communicator, with the ability to liaise appropriately at all levels
• Proficient in the use of computerised systems (Microsoft Word and Excel) to a level to enable the production of high standard of work
• Demonstrable team working skills
• Very good interpersonal skills

Desirable

• Process management
• Demonstrate an understanding of the data protection act and patient confidentiality, clinical and information governance and Caldicott requirements.

Attitudes

Essential

• Capacity to work calmly under pressure and to deadlines
• Conscientious
• Attention to detail
• Self-starter
• Flexible and proactive attitude
• Enthusiasm for the role
• Flexible approach to work, in line with the needs of the service such as evening or weekend working as necessary
• Able to work as part of a team

Qualifications

Essential

• Good level of general education or experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Intrahealth Ltd

Address

West Cornforth Medical Centre

Reading Street

West Cornforth

Ferryhill

County Durham

DL17 9LH

United Kingdom

Employer's website

https://www.intrahealth.co.uk/ (Opens in a new tab)