Job description

Job responsibilities

Job responsibilities

Deliver high-quality, evidence-based medical care to registered patients during face-to-face, telephone, and online consultations.

Manage a variety of acute, chronic, and complex health conditions.

Conduct patient consultations, examinations, diagnoses, and treatment planning.

Provide appropriate referrals to secondary care and community services as needed.

Contribute to clinical governance, audit, and quality improvement initiatives.

Participate in the practices duty doctor rota and on-call schedule (if applicable).

Accurately complete patient records using the practices clinical system (EMIS)

Support health promotion, disease prevention, and patient education activities.

Engage in regular clinical meetings, CPD, and annual appraisals.

Collaborate with the multi-disciplinary team (including nurses, pharmacists, ANPs, and social prescribers).

Support GP colleagues by having a flexible work approach to provide that support within work plan.t

Person Specification

Experience

Essential

• GMC registered
• Fully qualified GP

Desirable

• Previous GP experience

Qualifications

Essential

• GMC registration and inclusion on the GP register.
• Inclusion on a performers list without restrictions.
• MRCGP (or equivalent qualification).
• Eligibility to work in the UK.
• Excellent communication, clinical, and interpersonal skills.
• Commitment to providing patient-centred, high-quality care.

Desirable

• Experience or interest in teaching, training, or research.
• Special interest in areas such as womens health, mental health, or chronic disease management.
• Familiarity with QOF, Enhanced Services, and the NHS Long-Term Plan.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Cantilupe Surgery

Address

51 St Owen Street

Hereford

Herefordshire

HR1 2JB

United Kingdom

Employer's website

https://www.cantilupe.com/ (Opens in a new tab)

Job description

Job responsibilities

DUTIES AND RESPONSIBILITIES

Provide exceptional service to our patients at the reception desk, updating computer on patients arrival and dealing with a range of routine queries including prescription requests. Problem-solve issues within competency (with senior staff always available for support). Concentration is required to deal with patients' requests and there is occasional exposure to difficult/demanding situations.

Prepare consulting rooms replenishing stationery and ensuring rooms are neat and tidy.

First point of contact for patients who telephone, managing appointments, dealing with routine queries, giving results etc where more senior staff are always available.

Retrieve, scan and file medical records as required ensuring accuracy.

Daily allocating of pathology results to appropriate GP and contacting patients as per protocol.

Preparing files for all new patients.

Updating practice systems with data gathered from a variety of sources e.g hospital letters, through scanning, electronic links and Cervical Screening Wales ensuring accuracy.

Processing routine requests for repeat prescriptions with guidance from office manager as per protocol ensuring accuracy.

Monitor registration links in accordance with practice protocol.

Demonstrate duties to new staff.

Participate in the development of protocols through contribution to staff meetings.

Summarising of clinical records under supervision of office manager ensuring accuracy.

Accept responsibility for own development and update PDP as appropriate.

Liaise with and support all members of the primary care team.

Alert the Management Team to issues of quality and risk.

Person Specification

Experience

Essential

• Previous experience in a similar role, preferably in a healthcare setting, is ideal but not essentialtraining will be provided.

Key Skills

Essential

• Strong communication and organisational skills with a compassionate approach.
• Ability to work shifts (8:00 AM 4:00 PM and 10:30 AM 6:30 PM).

Qualifications

Essential

• GCSE-level education including English and Maths.

Desirable

• Qualified to NVQ level 2/3

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Eglwysbach Medical Practice

Address

Eglwysbach Medical Practice

Berw Road

Pontypridd

Mid Glamorgan

CF37 2AA

United Kingdom

Employer's website

https://www.eglwysbachsurgery.com/ (Opens in a new tab)

Job description

Job responsibilities

Please see attached Job Description and Specification for further details of the role. Informal enquiries welcome.

Person Specification

Qualifications

Essential

• GMC registration with a licence to practise.
• Qualified Medical Practitioner holding MBBS, MBChB or equivalent medical degree.
• Completion of GP Specialty Training and inclusion on the GMC GP Register.
• Evidence of continued professional development (CPD).
• Eligibility to work in the UK.
• Current indemnity cover or willingness to obtain appropriate cover prior to commencement.

Desirable

• Membership of the Royal College of General Practitioners (MRCGP).
• Additional qualifications in areas such as women's health, dermatology, minor surgery, diabetes, palliative care, or medical education.
• Training in mentorship, supervision, or teaching.

Experience

Essential

• Experience working as a GP in a primary care setting.
• Ability to manage a wide range of acute and chronic medical conditions.
• Experience of multidisciplinary team working.
• Experience of safeguarding children and vulnerable adults.
• Competence in clinical decision-making and risk management.
• Experience using clinical systems and electronic patient records.
• Excellent communication skills with patients, carers, and colleagues.
• Commitment to delivering high-quality, patient-centred care.

Desirable

• Experience working within NHS General Practice.
• Experience of QOF, Enhanced Services, and population health management.
• Experience supervising GP trainees, foundation doctors, or medical students.
• Experience in leadership, service development, or quality improvement initiatives.
• Experience in minor surgery, joint injections, contraceptive services, or other specialist clinics.
• Experience of digital consultations and remote patient management

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

The Centre Practice

Address

Fareham Health centre

Osborn Road

Fareham

Hampshire

PO16 7ER

United Kingdom

Employer's website

https://www.farehamcentrepractice.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please see attached Job Description and Specification for further details. Informal enquiries welcome.

Person Specification

Qualifications

Essential

• GMC registration with a licence to practise.
• Qualified Medical Practitioner holding MBBS, MBChB or equivalent medical degree.
• Completion of GP Specialty Training and inclusion on the GMC GP Register.
• Evidence of continued professional development (CPD).
• Eligibility to work in the UK.
• Current indemnity cover or willingness to obtain appropriate cover prior to commencement.

Desirable

• Membership of the Royal College of General Practitioners (MRCGP).
• Additional qualifications in areas such as women's health, dermatology, minor surgery, diabetes, palliative care, or medical education.
• Training in mentorship, supervision, or teaching.

Experience

Essential

• Experience working as a GP in a primary care setting.
• Ability to manage a wide range of acute and chronic medical conditions.
• Experience of multidisciplinary team working.
• Experience of safeguarding children and vulnerable adults.
• Competence in clinical decision-making and risk management.
• Experience using clinical systems and electronic patient records.
• Excellent communication skills with patients, carers, and colleagues.
• Commitment to delivering high-quality, patient-centred care.

Desirable

• Experience working within NHS General Practice.
• Experience of QOF, Enhanced Services, and population health management.
• Experience supervising GP trainees, foundation doctors, or medical students.
• Experience in leadership, service development, or quality improvement initiatives.
• Experience in minor surgery, joint injections, contraceptive services, or other specialist clinics.
• Experience of digital consultations and remote patient management.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

The Centre Practice

Address

Fareham Health centre

Osborn Road

Fareham

Hampshire

PO16 7ER

United Kingdom

Employer's website

https://www.farehamcentrepractice.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

WEAVERS MEDICAL

JOB DESCRIPTION

PARAMEDIC IN PRIMARY CARE

TitleParamedic in Primary Care

BandBand 6

Responsible toThe Partners

LocationWeavers Medical, Prospect House, Kettering

Hours per day7.5 hours per day (Full time) 37.5 hours per week

10.00am 6.00pm Monday - Friday

Contract TypePermanent

Main Purpose

To provide home visits for patients of Weavers Medical, for same days conditions and/or review/exacerbations of existing conditions.

To undertake all data recording ensuring all patient contacts are recorded in line with current protocols and guidance.

To work as part of an MDT to deliver care to patients.

To work under the clinical supervision of a GP at all times.

Key Tasks

Same Day Home Visits

a) To undertake on the day home visits patients home or care home as triaged and directed by the on call GP.

b- To work autonomously within the community utilising enhanced clinical assessment and treatment skills to deliver patient interventions for acute medical conditions.

c- To undertake baseline observations for all patients visited.

d- To evaluate clinical information from examination and history taking and initiate appropriate treatment and/or referral.

e- To liaise with the on call GP and request advice and support as required.

f- To signpost appropriately to other services in the identified healthcare pathway.

g- To treat, as appropriate and within the scope of practice.

h- To arrange admission to hospital in line with current protocols and advice from the on call GP.

i- To advise and support patients on healthy lifestyles, health promotion and disease prevention.

j- To ensure all patient contacts are added to the patient record on the same day the visit is undertaken, providing a full and accurate record of decision making and using ARDEN templates for recording the data.

Review/Exacerbations of existing conditions

a- To undertake planned review visits for patients with existing conditions or exacerbation of current illness.

b- To assess and treat patients as advised by the on call GP and according to QOF and/or NICE guidelines.

c- To ensure all patient contacts are added to the patient record on the same day the visit is undertaken, providing a full and accurate record of decision making and using ARDEN templates for recording the data.

Support of Regular Vaccination Programmes

a- To assist the clinical team with regular, planned vaccination programmes for housebound patients. Vaccinations may include: flu, COVID vaccination boosters, Shingles and pneumococcal.

Other Tasks

a) Any other duties as considered relevant to the post.

Professional development/special requirements of the post

Must hold a relevant degree or diploma in Paramedicine or equivalent experience.

Must be registered with the Health and Care Professions Council HCPC.

Must have completed 2 year Consolidation of Learning period.

Must have a further 3 years post registration work experience at band 6 or higher.

Must have demonstrable experience of using diagnostic skills.

To have a full driving license.

To have access to a vehicle to be used for home visits.

Administration and Liaison

To ensure all communication media are checked during every duty period to facilitate good timely awareness and communication throughout the practice.

To report and write up any significant events or complaints and discuss with the practice manager and/or GP partner on duty.

To participate in clinical team meetings.

To participate Primary Health Care Team Meetings.

To maintain effective liaison with all other disciplines in the practice with relevant regard to confidentiality.

Health & safety

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety policy, the practice Infection Control policy and published procedures. This will include

• Using personal security systems within the workplace according to practice guidelines.
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks.
• Making effective use of training to update knowledge and skills.
• Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and keeping them free from hazards.
• Actively reporting health and safety hazards and infection hazards immediately when recognised.
• Keeping own work areas and general / patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holders role.
• Undertaking periodic infection control training minimum annually.
• Reporting potential risks identified.

Equality and diversity

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

• Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation.
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.
• Behaving in a manner that is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional development

The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include

• Participation in an annual individual performance review.
• Taking responsibility for own development, learning, and performance and demonstrating skills and activities to others.

Quality

The post-holder will strive to maintain quality within the practice, and will

• Alert other team members to issues of quality and risk.
• Assess own performance and take accountability for own actions, either directly or under supervision.
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.
• Effectively manage own time, workload and resources.

Communication

The post-holder should recognise the importance of effective communication within the team and will:

• Communicate effectively with other team members.
• Communicate effectively with patients and carers.
• Recognise peoples needs for alternative methods of communication and respond accordingly.

Most instruction and communication of activity will be via the practice manager.

Contribution to the implementation of services

The post-holder will

• Apply practice policies, standards and guidance.
• Discuss with other members of the team how the policies, standards and guidelines will affect their own work.
• Participate in audit where appropriate.

Confidentiality

• In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
• In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.
• Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Person Specification

Qualifications

Essential

• Must have acceptable GCSEs or higher including Grade C or above
• (or equivalent) in Maths and English.
• Must be registered with the Health and Care Professions Council
• (HCPC).
• Must hold a relevant degree or diploma in Paramedicine or
• equivalent experience.

Experience

Essential

• Must have completed 2 year Consolidation of Learning period.
• Must have a further 3 years post registration work experience at
• band 6 or higher.
• Must have demonstrable experience of using diagnostic skills.

Driving - Transport

Essential

• Must have a full driving license.
• Must have access to a vehicle to be used for home visits.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Weavers Medical

Address

Prospect House

121 Lower Street

Kettering

Northants

NN16 8DN

United Kingdom

Employer's website

https://www.weaversmedicalcentre.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Principle Responsibilities

Clinical

Exercise a high degree of professional autonomy and critical judgement. Make professionally autonomous decisions utilizing knowledge and skills gained via study at Degree and post graduate levels and lengthy experience in a variety of settings.

Proactively assess patients with previously undiagnosed and undifferentiated health care problems.

Assess health care needs, screen patients for risk factors and disease and provide health promotion advice.

Treat patients utilizing highly developed knowledge and skills, or refer to a range of primary and secondary care services as appropriate.

Order and interpret tests and investigations required for diagnosis and management of patients.

Review and monitor care plans and therapeutic interventions appropriate to patient need and in accordance with evidence based practice and national and local guidelines.

Prescribe in an independent and supplementary role and/or supply and administer medicines within competency as appropriate.

Engage with other members of the practice and multidisciplinary team to develop effective, evidence-based care for the practice population.

Contribute to the development of joint standards of care, clinical guidelines and management pathways for utilization within practice.

Maintain a high standard of professional care at all times in accordance with the GMC Code

Work as part of a team to contribute to achievement in the Quality and Outcomes framework.

Training and Education

Maintain own professional and clinical expertise via participation in clinical activities, professional updating and clinical governance activities.

Share professional knowledge and experience with colleagues and health education providers to facilitate the provision of appropriate health care education.

Facilitate professional development of colleagues via identification and dissemination of exemplars of good and innovative practice.

Promote the development of a multidisciplinary approach to health care.

Provide support and guidance to other members of the clinical team

Communication

Actively promote and maintain effective and productive working relationships within the practice and across the wider multidisciplinary team.

Establish and maintain effective communication with patients and relatives presenting with a variety of health care needs.

Act as an advocate for the patient at all times.

Utilize a variety of communication methods, verbal, email, fax, telephone to communicate complex and sensitive information to colleagues, clients and carers.

Utilize highly developed negotiation, verbal and non verbal communication skills to impart information assess situations and communicate sensitive and/or contentious information to colleagues, carers and clients.

Contribute to and maintain clear systems for recording and retrieving information in concordance with local and national data protection strategies.

Utilize appropriate data collection and storage systems i.e. electronic and written to collect and store patient data.

Ability to utilize practice systems and procedures as appropriate.

Counsel and support colleagues on professional matters.

Contribute to and maintain a culture within the organisation which promotes confidentiality and complies with professional, local and national requirements for data protection.

Utilize appropriate interpretation services as required i.e Language Line.

Research and Audit

Initiate and participate in clinical audit, encourage a practice-wide approach across the whole team, alerting colleagues to findings and the implication of those findings.

Evaluate the outcomes of clinical audit, applying findings to own and the teams practice, leading improvements in practice as the result of audit.

Contribute to the evaluation of relevant research findings to further develop the practice services.

Identify key areas for research/audit; develop appropriate methodology and supervise research outcomes and analysis of findings

Contribute to the development, dissemination, implementation and monitoring of clinical guidelines and care pathways.

Assist the practice manager in shaping and developing services utilizing recent evidence and best practice which reflects the needs of service users, the local health economy, and which responds to local and national health priorities.

Evaluate and audit the clinical practice of self and colleagues by the application of a broad range of valid and reliable methods to ensure competence and continuous quality improvements in both practice and service.

Promote opportunity for health gain by seeking the involvement of service users in opinion seeking activities designed to obtain service user views and promote health living.

Leadership- personal and people development

Contribute to the creation, maintenance and enhancing effective multidisciplinary team working within the practice and across the local health economy.

Promotes and maintain equality and diversity in the workplace, enabling and empowering individuals.

Promote a culture and environment which actively promotes health, safety and security.

Contribute to operational policies and procedures in conjunction with the practice manager for use within the practice.

Ensure adherence to all practice policies and procedures.

Maintain GMC registration and Indemnity insurance.

Team Working

Identify and disseminate best practice through benchmarking, clinical guidelines and research.

Maintain clear systems of communication and referral both within the practice and across services in primary and secondary care.

Provide expert advice and support to practitioners and team members on a regular basis; respond to requests for advice from both within and outside the practice.

Adopt a positive approach to change and provide a clinical perspective on the service delivery within the practice.

Generate proposals for service improvement.

Promote a culture within the practice team which is responsive to change, and whereby opportunities for operational and clinical development are embraced.

Engage in review of services as appropriate as a member of the practice team.

In accordance with departmental Health and Safety Policies:

All employed persons, while at work, are required by Section 7 of the Health and Safety at Work Act, to take reasonable care of their own health and safety, and that of others who may be affected by their acts or omissions.

Management of Risk

Manage and assess risk within own areas of responsibility, ensuring adequate measures are in place to protect staff and patients

Ensure infection control measures are adhered to within the practice in accordance with local and national guidelines.

Delegate responsibility for safe storage, stock rotation and disposal of vaccines and drugs and oversee the monitoring processes in adherence with practice policies.

To ensure that Garden Lane Security Policy is adhered to, and that staff are aware of their obligations under the policy.

Garden Lane Medical centre operates a Smoking Prevention Policy.

All NHS records are public records under the terms of the Public Records Act 1958 5.3 (1)-(2).

Garden Lane has a Clinical Records Policy outlining the standards required for record keeping and the framework in which you should maintain your records. You should ensure that your record keeping meets the standards required in this policy, accessing the training available if necessary to update your record keeping skills.

This list of duties is not intended to be exhaustive, but indicates the main areas of work and may be subject to change after consultation with the post-holder to meet the changing needs of the post.

Person Specification

Experience

Essential

• Primary care experience.
• Research and audit experience.
• Health and Social needs assessment experience.

Desirable

• Long term conditions/chronic disease management
• Family planning and sexual health
• Health promotion
• Clinical Governance
• Clinical examination and assessment skills
• Knowledge of the wider local and national health care agenda

Qualifications

Essential

• Full registration with GMC
• Inclusion on Performers List
• Fully trained GP with CCTGP Vocational Training Certificate

Other

Essential

• Excellent communication skills
• Leadership skills
• Clinical audit and research
• Ability to work within a team
• Personally motivated.
• Experience of change management.
• Experience of collaborative working.
• Effective team working skills
• Awareness of local and national policy agendas and drivers.
• Decision making skills
• Facilitation skills
• Negotiation skills
• IT and data management
• Car driver
• Flexible

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Garden Lane Medical Centre

Address

Garden Lane Medical Centre

19 Garden Lane

Chester

CH1 4EN

United Kingdom

Employer's website

https://www.gardenlanemedicalcentre.co.uk (Opens in a new tab)

Job description

Job responsibilities

The following are the core responsibilities of the cleaner in the clinical environment. There may be onoccasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

a) Ensure where applicable areas are:

a) Vacuumed

b) Damp mopped

c) Damp dusted

d) Glass and mirrors cleaned

e) Tiled areas washed

f) Painted surfaces cleaned

b) Safely empty and subsequently clean clinical and general waste bins, ensuring waste is placed in the appropriate receptacle

c) Adhere to the periodic cleaning schedule, ensuring all activities are completed

d) Use cleaning equipment in a safe and effective manner, adhering to manufacturers instructions.

e) Replenish all consumable items (hand towels, toilet roll etc.) as required

f) Adhere to the colour coding system for cleaning equipment at all times, seeking appropriate guidance if required

g) Ensure all cleaning materials are stored in a safe and secure manner, adhering to COSHH, H&S and other legislative acts and guidance

h) As required, undertake legionella flushing of systems within the practice

i) Report any faulty equipment to line management in a timely manner

j) Report any defects found during the cleaning process to line management in a timely manner

Person Specification

Experience

Essential

• Experience of working in a clinical cleaning environment

Desirable

• Experience of working in a GP or clinical environment

Qualifications

Essential

• Basic standard of general education
• knowledge of cleaning of clinical environment
• Ability to follow policy and procedure and effectively manage stock

Desirable

• Cleaning related qualification
• Flexibility to work outside of core hours and some elements of lone working
• Disclosure Barring Service (DBS ) check

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Cambridge Avenue Medical Centre

Address

Cambridge Avenue Medical Centre

Cambridge Avenue

Scunthorpe

DN16 3LG

United Kingdom

Employer's website

https://www.cambridgeavenuemedicalcentre.nhs.uk/index.aspx (Opens in a new tab)

Job description

Job responsibilities

Job responsibilities

Deliver high-quality, evidence-based medical care to registered patients during face-to-face, telephone, and online consultations.

Manage a variety of acute, chronic, and complex health conditions.

Conduct patient consultations, examinations, diagnoses, and treatment planning.

Provide appropriate referrals to secondary care and community services as needed.

Contribute to clinical governance, audit, and quality improvement initiatives.

Participate in the practices duty doctor rota and on-call schedule (if applicable).

Accurately complete patient records using the practices clinical system (EMIS)

Support health promotion, disease prevention, and patient education activities.

Engage in regular clinical meetings, CPD, and annual appraisals.

Collaborate with the multi-disciplinary team (including nurses, pharmacists, ANPs, and social prescribers).

Support GP colleagues by having a flexible work approach to provide that support within work plan.t

Person Specification

Experience

Essential

• GMC registered
• Fully qualified GP

Desirable

• Previous GP experience

Qualifications

Essential

• GMC registration and inclusion on the GP register.
• Inclusion on a performers list without restrictions.
• MRCGP (or equivalent qualification).
• Eligibility to work in the UK.
• Excellent communication, clinical, and interpersonal skills.
• Commitment to providing patient-centred, high-quality care.

Desirable

• Experience or interest in teaching, training, or research.
• Special interest in areas such as womens health, mental health, or chronic disease management.
• Familiarity with QOF, Enhanced Services, and the NHS Long-Term Plan.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Cantilupe Surgery

Address

51 St Owen Street

Hereford

Herefordshire

HR1 2JB

United Kingdom

Employer's website

https://www.cantilupe.com/ (Opens in a new tab)

Job description

Job responsibilities

Reception Duties

• Welcome and receive all patients and visitors to the Practice.
• Assist and direct patients to the appropriate healthcare professional/service when they arrive at the Practice.
• Process all requests for appointments, visits and telephone consultation/triage ensuring all calls are directed to the appropriate healthcare professional and ensuring careful and accurate recording of details at all times.
• Project a positive and friendly image to patients and visitors either in person or on the telephone.
• Explain Practice arrangements and formal requirements to new patients wishing to register and those seeking temporary registration ensuring all registration procedures are completed.
• Complete new registration procedures and ensure accurate recording of details at all times.
• Receive and make telephone calls as required. Divert calls and take messages ensuring accuracy of detail and prompt appropriate delivery.
• Action repeat prescription requests and ensure they are ready for collection by the patient within 48 hours.
• Provide test results to patients on advice from the GP or Nurse.
• Accept payment and issue receipts for private (non general medical services) services.
• Facilitate effective communication between patients, members of the primary health care team, secondary care and other associated healthcare agencies.
• Act as a chaperone for general examinations if requested following appropriate training.
• Maintain a general overview of the reception area and take appropriate action to manage difficult/aggressive patient behaviour or those whose illness/condition worsens while waiting to be seen.
• Deal with general enquiries and explain procedures as requested.
• Offer general assistance to the Practice team.

Clerical/Administration

• To have a thorough knowledge of all Practice procedures and protocols and know where to access them for reference adhering to them at all times.
• Ensure adherence at all times to the requirements of the Data Protection Act.
• Maintain and monitor Practice appointment system.
• Process all incoming and outgoing mail.
• Action information received.
• Undertake Choose and Book appointments as requested.
• Action, retrieve and accurately re-file patient notes and records as required.
• Ensure correspondence, reports, results etc. are filed/scanned promptly in the correct patient record and are available when patients are seen.
• Action notes from GPs for individual patients using the Practice clinical system.
• Enter and code specific data from Consultant letters, and other correspondence.
• Summarise new and existing patient notes following appropriate training.

Premises

• Open up premises at the start of the day, if first to arrive, de-activate the alarm make all necessary preparations to receive patients for the opening time of the Practice.
• When last to leave premises at the end of the day, ensure that the building is totally secured, telephone diverted to Out of Hours number, internal lights are switched off and the alarm activated.
• Clear and re-stock consulting rooms as required.
• Ensure the reception area, notice boards and leaflet racks are tidy and free from clutter and obstructions.

Person Specification

Skills and attributes

Essential

• Excellent organisational skills.
• Excellent communication skills verbal and written.
• Excellent customer service skills.
• Polite, pleasant & professional interpersonal manner, both on the telephone and in person.
• Able to work effectively as part of a team.
• Able to work on own initiative & problem solve within own area of work.
• An understanding, acceptance & adherence to the need for strict confidentiality.
• Able to work without direct supervision and determine own work priorities.
• Able to work under pressure.
• Able to liaise effectively with a range of individuals/services within the Practice, within gtd Primary Care and externally.
• Good standard of IT/word processing skills.
• Able to maintain an accurate and thorough approach to work.
• Able to work to set standards, policies & procedures.
• Interest & aptitude for learning new skills.
• Willingness to actively engage in appraisal, personal development and training.
• Awareness of diversity issues & able to work in a non-discriminatory manner.
• Flexible approach to undertaking a wide variety of tasks.

Qualifications

Essential

• Good standard of secondary education.
• Demonstrable commitment to professional development.

Desirable

• IT/ Word processing qualification.

Experience

Essential

• Working in a busy public reception environment.
• Reception & clerical duties.
• Using Microsoft applications.
• Using a computerised booking in system.
• Dealing with the public/patients.
• Working in a busy telephone answering environment.
• Working as part of a team.

Desirable

• Working in an NHS service.
• Working with Clinical software, e.g. EMIS, Docman, accurx.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Gtd Healthcare

Address

City Health Centre

2nd Floor Boots, 32 Market Street

Manchester

M1 1PL

United Kingdom

Employer's website

https://www.gtdhealthcare.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

The post holder will take responsibility for areas of chronic disease management within the practice and undertake clinical medication reviews to proactively manage patients with complex polypharmacy. Additionally, to engage with medicines optimisation, MHRA, medication reviews and quality improvement and manage some aspects of the quality and outcomes framework and enhanced services. You will also help in the management of patients and informing them of relevant investigations and actions.

The post holder will provide primary support to general practice staff with regards to prescription and medication queries. They will help support the repeat prescription system, deal with acute prescription requests, and medicines reconciliation on transfer of care and systems for safer prescribing, providing expertise in clinical medicines advice.

Responsibilities and Duties

Patient facing long-term condition clinics:

See (where appropriate) patients with single or multiple medical problems where medicine optimisation is required (e.g. COPD, asthma).

Review the on-going need for each medicine, a review of monitoring needs and an opportunity to support patients with their medicines taking ensuring they get the best use of their medicines (i.e. medicines optimisation). Make appropriate recommendations to GPs for medicine improvement.

Patient facing clinical medication review and relaying of resultsd and actions

Undertake clinical medication reviews with patients and produce recommendations for senior clinical pharmacist, nurses and/or GP on prescribing and monitoring.

Patient facing care home medication reviews and visits:

Undertake clinical medication reviews with patients and produce recommendations for the senior clinical pharmacist, nurses or GPs on prescribing and monitoring.

Work with care home staff to improve safety of medicines ordering and administration.

Patient facing domiciliary clinical medication review:

Undertake clinical medication reviews with patients and produce recommendations for nurses and GPs on prescribing and monitoring..

Management of common/minor/self-limiting ailments:

Managing caseload of patients with common/minor/self-limiting ailments while working within a scope of practice and limits of competence.

Signposting to community pharmacy and referring to GPs or other healthcare professionals where appropriate

Patient facing medicines support:

Provide patient facing clinics for those with questions, queries and concerns about their medicines in the practice

Telephone medicines support:

Provide a telephone help line for patients with questions, queries and concerns about their medicines.

Medicine information to practice staff and patients:

Answers relevant medicine-related enquiries from GPs, other practice staff, other healthcare teams (e.g. community pharmacy) and patients with queries about medicines.

Suggesting and recommending solutions.

Providing follow up for patients to monitor the effect of any changes

Unplanned hospital admissions:

Review the use of medicines most commonly associated with unplanned hospital admissions and readmissions through audit and individual patient reviews.

Put in place changes to reduce the prescribing of these medicines to highrisk patient groups.

Management of medicines at discharge from hospital:

To reconcile medicines following discharge from hospitals, intermediate care and into care homes, including identifying and rectifying unexplained changes and working with patients and community pharmacists to ensure patients receive the medicines they need post discharge.

Set up and manage systems to ensure continuity of medicines supply to highrisk groups of patients (e.g. those with medicine compliance aids or those in care homes).

Signposting:

Ensure that patients are referred to the appropriate healthcare professional for the appropriate level of care within an appropriate period of time e.g. pathology results, common/minor ailments, acute conditions, long term condition reviews etc.

Repeat prescribing:

Produce and implement a practice repeat prescribing policy.

Manage the repeat prescribing reauthorisation process by reviewing patient requests for repeat prescriptions and reviewing medicines reaching review dates and flagging up those needing a review.

Ensure patients have appropriate monitoring tests in place when required.

Risk stratification:

Identification of cohorts of patients at high risk of harm from medicines through pre-prepared practice computer searches

Medicines quality improvement:

Undertake clinical audits

Medicines safety:

Implement changes to medicines that result from MHRA alerts, product withdrawal and other local and national guidance.

Implementation of local and national guidelines and formulary recommendations:

Monitor practice prescribing

Auditing practices compliance against NICE technology assessment guidance.

Care Quality Commission:Work with the general practice team to ensure the practice is compliant with CQC standards where medicines are involved.

Public health:

To support public health campaigns.

Person Specification

Qualifications

Essential

• MUST HAVE EXPERIENCE OF WORKING WITHIN GENERAL PRACTICE
• Qualifications
• Degree in Pharmacy, MPharm/BPharm
• GPhC Registered
• Full driving licence
• CPPE
• IP Qualified or working toward an IP qualification
• General Practice and understanding of medicines optimisation roles
• Desired experience
• Member of the RPS
• Clinical Diploma
• Minor ailments qualification
• Clinical systems trained (SystemOne/Emis/Vision

Desirable

• Experience in delivery and monitoring or practice and PCN requirements in respect of all targets/medications

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Walnut Medical Centre

Address

110 Walnut Street

Leicester

Leicestershire

LE2 7LE

United Kingdom

Employer's website

https://www.walnutmedicalcentre.co.uk/ (Opens in a new tab)