Job description

Job responsibilities

Job Summary

To support the Practice Manager in carrying out day-to-day activity and to provide an element of cover and source of advice in the event of practice manager absence. The post holder will work closely with, and under the direction of, the Practice Manager and Partners to improve standards across a wide range of clinical and administrative activity.

We are initially looking for an experienced individual who has demonstrated leadership experience within General Practice, including experience of leading IT and clinical systems within a practice. The successful candidate should be confident in advanced EMIS Web and able to provide advice, guidance and support to colleagues in the effective use of EMIS and other practice IT systems.

Main Duties:

• Data protection to support the Practice Manager with ensuring all relevant policies and procedures are in place and are kept up to date.
• Staff training to support the Practice Manager with organising mandatory staff training and ensuring up-to-date records are kept.

To provide leadership to the Reception and administrative support teams, continuously developing and implementing efficient processes that optimise staff workflow and patient pathways.

Support and assist the Practice Manager with any other duties as appropriate.

Ensure the smooth operation of the clinical and non-clinical information and data management systems within the practice.

Ensure smooth running of facility infrastructure within the practice, maintaining regular service and maintenance and updating scheduling.

To be responsible for the production of information on performance and quality standards within the practice.

To manage data quality issues, providing advice and guidance to all practice staff in the use of the clinical system.

To analyse and interpret data and assist with planning and monitoring work undertaken in relation to Directed, National and Local Enhanced Services and the Quality & Outcomes Framework, taking appropriate action to ensure that all targets are achieved and accurate claims are returned to the reporting body.

To act as Practice Administrator for the clinical IT systems and telephony and as Practice Co-ordinator for IT hardware issues.

To provide leadership in relation to the practice IT systems, ensuring effective use of EMIS Web and supporting staff with advanced EMIS functions and data quality.

To lead on IT-related processes within the practice, liaising with relevant IT providers and supporting the Practice Manager and GP Partners with the ongoing development of practice IT systems.

To set targets and monitor standards for data entry and data collection undertaken by the administration team and Data Quality & IT Assistant.

Confidentiality

• In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
• In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential.
• Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & Safety

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy, to include:

• Using personal security systems within the workplace according to Practice guidelines.
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks.
• Making effective use of training to update knowledge and skills.
• Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards.
• Reporting potential risks identified.

Equality and Diversity

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

• Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation.
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.
• Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings, priorities and rights.

Personal/Professional Development

The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include:

• Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

Quality:

The post-holder will strive to maintain quality within the Practice, and will:

• Alert other team members to issues of quality and risk.
• Assess own performance and take accountability for own actions, either directly or under supervision.
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.
• Work effectively with individuals in other agencies to meet patients' needs.
• Effectively manage own time, workload and resources.

Communication:

The post-holder should recognize the importance of effective communication within the team and will strive to:

• Communicate effectively with other team members.
• Communicate effectively with patients and carers.
• Recognise peoples needs for alternative methods of communication and respond accordingly.

Contribution to the Implementation of Services:

The post-holder will:

• Apply Practice policies, standards and guidance.
• Discuss with other members of the team how the policies, standards and guidelines will affect own work.
• Participate in audit where appropriate.

This job description is intended as a guide and may be subject to review and amendment following consultation with the post holder in light of developments within the practice.

Person Specification

Qualifications

Essential

• GCSE grade A to C in English and Maths
• Qualified to NVQ level 2 in Health and Social Care

Desirable

• 3-5 years General practice Leadership experience
• IT Skills
• Familiar with ADVANCED EMIS Web Application.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Cedar Brook Practice

Address

11 Kingshill Close

Hayes

Middlesex

UB4 8DD

United Kingdom

Employer's website

https://www.thecedarbrookpractice.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Key Responsibilities:

Clinical Consultations:

Conducting both telephone and face-to-face consultations with patients to diagnose and treat a variety of medical conditions.

Prescribing medications and treatments as necessary.

Providing advice on general health, lifestyle, and disease prevention.

Chronic Disease Management:

Managing patients with chronic conditions, such as diabetes, hypertension, and asthma.

Implementing care plans and monitoring patients' progress.

Health Promotion:

Promoting health and well-being through patient education and preventive measures.

Encouraging lifestyle changes to improve overall health.

Emergency Care:

Responding to urgent medical situations and emergencies.

Collaborating with other healthcare professionals in emergency cases.

Team Collaboration:

Working closely with nurses, healthcare assistants, and other support staff to deliver coordinated patient care.

Participating in multidisciplinary team meetings.

Administrative Duties:

Maintaining accurate and up-to-date patient records.

Participating in administrative tasks related to the practice, such as meetings and training sessions.

Professional Development:

Engaging in continuous professional development (CPD) to stay updated on medical advancements and best practices.

Participating in peer review and clinical audit activities.

Quality Improvement:

Contributing to the improvement of clinical services and patient outcomes.

Implementing and adhering to quality and safety standards.

Contributing to achieving QOF indicators and both practice and PCN level local and directed enhanced services.

Qualifications and Requirements:

Medical degree from a recognised institution.

Full registration with the General Medical Council (GMC) and inclusion on the GP Register.

Completion of relevant postgraduate training (e.g., GP Specialty Training).

Membership of the Royal College of General Practitioners (MRCGP) is desirable.

Excellent communication and interpersonal skills.

Working Conditions:

Full-time or part-time employment.

Collaborative work within a primary care team.

On-call duties may be required.

This description provides a broad overview, and specific responsibilities can vary based on the healthcare setting and individual practice. It's important to refer to general job responsibilities of a salaried GP across primary Care organisations as outlined by the British Medical Association (BMA). Please contact the practice to arrange a meeting with the lead GP for a detailed discussion about the working environment and ongoing responsibilities as a salaried GP at the practice.

Person Specification

Qualifications

Essential

• Qualifications and Requirements:
• Medical degree from a recognized institution.
• Full registration with the General Medical Council (GMC) and inclusion on the GP Register.
• Completion of relevant postgraduate training (e.g., GP Specialty Training).
• Membership of the Royal College of General Practitioners (MRCGP) is desirable.
• Excellent communication and interpersonal skills.

Desirable

• This description provides a broad overview, and specific responsibilities can vary based on the healthcare setting and individual practice. It's important to refer to general job responsibilities of a salaried GP across primary Care organisations as outlined by the British Medical Association (BMA). Please contact the practice to arrange a meeting with the lead GP for a detailed discussion about the working environment and ongoing responsibilities as a salaried GP at the practice.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

The Cedar Brook Practice

Address

11 Kingshill Close

Hayes

Middlesex

UB4 8DD

United Kingdom

Employer's website

https://www.thecedarbrookpractice.co.uk/ (Opens in a new tab)