Job description

Job responsibilities

• Processing and management of laboratory samples requested by GPs/Nurses
• Administer influenza vaccines according to PSD, following training
• Administer B12 injections according to PSD
• To undertake Spirometry for GP to interpret results.
• Surgical equipment and vaccine re-stocking and stock rotation
• Clearing and re-stocking consulting rooms
• Preparing and maintaining environments and equipment before, during and after patient care interventions including assisting GPs during the performance of minor operations, coils and implants
• Assisting in the assessment and surveillance of patients health and well-being
• Help to raise awareness of health and well-being and how it can be promoted
• Assisting with the collection and collation of data on needs related to health and well-being
• Assist with recall systems
• Lifestyle advice, (diet, weight, exercise, smoking cessation, alcohol) making necessary referrals within PHCT and local support services
• Maintain health promotion information in waiting room designated for patient education

** Please see Job Description attached for more information about this vacancy**

Person Specification

Knowledge and Skills

Essential

• Demonstrates basic factual knowledge of field of work
• Ability to demonstrate excellent communication skills
• Ability to work well under pressure
• Strong organisational skills
• IT Literate
• Willingness to work flexibly (potentially across multiple sites)
• Good understanding of the importance of confidentiality

Desirable

• Previous Experience using EMIS web

Qualifications

Essential

• English and Maths GCSE (or equivalent)
• NVQ Level 2 in Health and Social Care
• Care Certificate

Desirable

• HCA Training

Experience

Essential

• Previous Experience of working as a HCA or equivalent
• Can carry out clinical, technical, scientific or administrative duties according to established protocols or procedures, or systems of work

Desirable

• Previous Experience of working in Primary Care/similar NHS setting

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Symphony Healthcare Services Limited

Address

Bruton Surgery

Patwell Lane

BRUTON

Somerset

BA10 0EG

United Kingdom

Employer's website

https://www.symphonyhealthcareservices.com/ (Opens in a new tab)

Job description

Job responsibilities

As a Symphony HCA, your main duties and responsibilities will include:

• New patient health checks BMI
• Urinalysis ECG
• Recording INR
• Monitoring using Coagucheck and INR Star To undertake Doppler testing
• Blood Pressure Monitoring following practice hypertension guidelines, issue HBPM in accordance with practice policy
• Phlebotomy including perform annual blood tests, BP, BMI, ACR as requested for patients with chronic diseases
• Urinalysis MSU, ACR in accordance with practice policy.
• Wound Care suture removal in accordance with practice policy,
• Weight Management
• Chaperoning duties
• Processing and management of laboratory samples requested by GPs/Nurses
• Administer influenza vaccines according to PSD
• Administer B12 injections according to PSD
• Undertake Spirometry for GP to interpret results.
• Surgical equipment and vaccine re-stocking and stock rotation
• Clearing and re-stocking consulting rooms
• Preparing and maintaining environments and equipment before, during and after patient care interventions including assisting GPs during the performance of minor operations, coils and implants
• Assisting in the assessment and surveillance of patients health and well-being Help to raise awareness of health and well-being and how it can be promoted

Please read the full job description and person specification for this role in full, which is attached under 'Supporting Information' before applying.

Person Specification

Qualifications

Essential

• English & Maths GCSE (or equivalent)
• NVQ Level 2 in Health & Social Care
• Care Certificate

Desirable

• HCA Training

Knowledge and skills

Essential

• Ability to demonstrate excellent communication skills

Desirable

• Previous experience using EMIS web

Experience

Essential

• Previous experience of working as a HCA or equivalent

Desirable

• Previous experience of working in Primary Care/ or similar NHS setting

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Symphony Healthcare Services Limited

Address

Lister House Surgery

Croft Way

Wiveliscombe

Taunton

Somerset

TA4 2BF

United Kingdom

Employer's website

https://www.symphonyhealthcareservices.com/ (Opens in a new tab)

Job description

Job responsibilities

Clinical skills will include some or all of the following (this list is not exhaustive):

• Wound care, dressings and general treatment room skills
• Urinalysis
• Spirometry
• Contraceptive advice, Family planning, Sexual Health
• Cytology
• Warfarin (INR) monitoring
• Assist with Coil removal
• Maintaining Thyroxine register
• Ear Syringing
• ECG
• BT, BP and Weight
• Diet and Lifestyle advice
• Immunisations (childhood, flu, pneumonia, pertussis, shingles etc.)
• Injections (B12, Triptorelin, Zoladex, and Depo etc.)
• Travel Vaccinations
• Stock checking and ordering of vaccines

Chronic Disease Management skills will include some or all of the following (this list is not exhaustive):

• Hypertension
• Mental Health
• Diabetes
• Asthma/COPD
• CHD

Person Specification

Qualifications

Essential

• Registered nurse.
• Willingness to learn and acquire new skills.
• Insight and understanding of current issues in nursing and the NHS.

Desirable

• Post-registration study in topics allied to general practice.

Experience

Essential

• Evidence of appropriate knowledge base.
• Interest and basic knowledge in long-term conditions.
• Demonstrate an understanding of audit.
• Primary Care Experience.

Desirable

• Suitable post registration experience.
• Experience of working in a General Practice setting.
• Experience of using a GP Clinical System (EMIS preferred).
• Basic/advanced certificate of life support.
• Awareness of the national service framework guidelines.
• Understanding of health and safety issues.
• Undertaken mentorship training.

Knowledge and Skills

Essential

• Good interpersonal skills, both verbal and written.
• Demonstrates motivation, reliability and commitment to teamwork.
• Knowledge of the needs of patients with long-term conditions.
• Excellent communication skills.
• Evidence of problem-solving and decision-making skills.
• Aware of accountability of own role and other roles in a nurse-led service.
• Knowledge of health promotion strategies.
• Awareness of clinical governance issues in primary care.
• Knowledge of patient group directions and associated policy.

Desirable

• Able to use own initiative
• Able to work under pressure
• Able to work in a changing environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Symphony Healthcare Services Limited

Address

Burnham Medical Centre

Love Lane

Burnham-on-sea

Somerset

TA8 1EU

United Kingdom

Employer's website

https://www.symphonyhealthcareservices.com/ (Opens in a new tab)

Job description

Job responsibilities

***********************************************************

Please read the attached job description in full before applying.

***********************************************************

Person Specification

Experience

Essential

• Minimum 5 years post-registration experience
• At least 2 years recent primary / community nursing experience
• Non-medical prescribing
• Autonomous management of minor illness, minor ailments and injuries
• Clinician-led triage
• Compiling protocols and clinical guidelines
• Audit
• Research
• QI
• Evidence of appropriate continuing professional development activity
• Ability to assess and manage patient risk effectively and safely

Desirable

• Health-needs assessment

Knowledge and Skills

Essential

• Advanced clinical practice skills
• Management of patients with long-term conditions
• Management of patients with complex needs
• Clinical examination skills
• Local and national health policy
• Clinical governance issues in primary care
• Patient group directives and associated policy
• Communication skills, both written and verbal
• Communication of difficult messages to patients and families
• Negotiation and conflict management skills
• Change management
• Resource management
• Excellent interpersonal and communication skills
• Knowledge of primary care operating environment
• Excellent analytical skills, including analysis of data
• Time management skills and the ability to prioritise workload
• Demonstrable commitment to and focus on quality and safety
• Strong IT skills
• Ability to collaborate constructively with internal and external partners to create the conditions for successful partnership working
• Understanding of the South Somerset Symphony Programme and New Models of Care
• Understanding of the NHS GP Contract
• Use of EMIS searches and protocols
• Able to multi-task and cope with an unpredictable work pattern.

Desirable

• Knowledge of public health
• issues
• Able to identify determinants on health in the area

Qualifications

Essential

• Registered nurse, paramedic or ACP
• MSc or equivalent Non-medical prescribing qualification
• Relevant health degree
• Clinical supervision training and experience
• GCSE or equivalent in English and Mathematics
• A Level qualifications or equivalent
• Evidence of continual professional development.

Desirable

• Mentor/teaching qualification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Symphony Healthcare Services Limited

Address

War Memorial Hospital

6 Love Lane

Burnham-on-sea

Somerset

TA8 1ED

United Kingdom

Employer's website

https://www.symphonyhealthcareservices.com/ (Opens in a new tab)

Job description

Job responsibilities

• Record visit requests and alert duty doctor according to practice policy.
• Receive urgent results as they come in from the pathology department at the hospital. Liaise with GP and contact patients with information.
• Handle specimen samples from patients appropriately.
• Open up/lock Practice premises and maintain security in accordance with Practice protocols.
• Ensure telephone system has been transferred correctly to out of hours message.
• General daily administration tasks such as scanning, filing, retrieving paperwork, photocopying and faxing
• Deal with and respond to post and general emails in a timely manner and email urgent requests to hospital
• To initially handle patient complaints by providing relevant information and by informing the Practice Manager as to the nature of any complaints, including informally made complaints.
• Carry out inputting and alterations to computer records, including but not limited to change of addresses, message books and any other admin tasks as they arrive.
• Complete new patient registration process as requested and with appropriate training
• Acting as a chaperone (once relevant training has been completed) at practice
• Assist in contacting patients who fall in to the various Target areas as requested.
• Advise patients of relevant charges for private services and accept payments/issue receipts
• Clear and re-stock consulting rooms if required (including stationary and prescription paperwork)
• Keep all areas of the building, noticeboards and leaflet dispensers tidy
• Attend ancillary and other staff meetings and training courses as required
• Participate in an annual appraisal
• To assist with the provision of cover for colleagues absences (leave and sickness absences).
• To assist/support with the induction and training of new staff as directed by the Practice Manager or Lead
• Offer general support to the practice and project a positive and friendly image to patients and other visitors.
• To assist with any other duties that may be required to ensure the smooth running of the practice.
• Liaise with patients and pharmacies regarding prescription queries and requests as required.

Specific Criteria for working in the Hub:

• Completing Anima triage questionnaire with patients and actioning Anima triage outcome (booking of patients into available slots
• Taking general queries for patients and actioning as appropriate or escalating where appropriate
• Being aware of available capacity across the PCN sites and flagging to lead/management if capacity thresholds are met.
• Seeking additional information from patients to support triage decisions as required
• Supporting the completion of assigned tasks/ administration related admin
• Provide signposting information to patient when necessary, confirming information shared is correct by interacting with the Hub clinical team.
• Monitor the generic e-mail inbox for the contact hub.
• Using their knowledge of company policies and procedures to assist patients with inquiries.
• Liaising with SFT (Somerset Foundation Trust) staff when relating to SSWPCN patients if necessary.

Person Specification

Qualifications

Essential

• English & Maths GCSE or equivalent (grade A*-D/grade 9 to 3)

Experience

Essential

• Experience of working within a team
• Recognise the significance of different situations (including emergencies) and take appropriate action, following standard policies and procedures

Desirable

• Experience of working in a customer faced environment
• Experience of working within an administration team
• Experience of working in the NHS or similar health care setting
• Awareness of clinical systems such as EMIS

Knowledge and Skills

Essential

• Computer literate and good keyboard skills
• Ability to listen carefully and communicate effectively and sensitively (verbal and written) to patients and staff at a range of levels
• Excellent organisational skills
• Strong attention to detail and the ability to transfer accurate information
• Use own initiative within clear boundaries, seeking advice when necessary
• Demonstrate enthusiasm and a strong sense of teamwork
• Ability to complete tasks to a high standard with frequent interruptions

Desirable

• Knowledge of the NHS/General Practice
• Knowledge of medical terminology

Core Behaviours

Essential

• Ability to demonstrate empathy, sensitivity and compassion to the needs of the service users and carers
• Flexibility and willingness to support all teams within the practice
• Ability to listen accurately and respond appropriately
• Willingness to work flexibly (potentially across multiple sites)
• Good understanding of the importance of confidentiality

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Symphony Healthcare Services Limited

Address

South Petherton Community Hospital

Bernard Way

South Petherton

Somerset

TA13 5EF

United Kingdom

Employer's website

https://www.symphonyhealthcareservices.com/ (Opens in a new tab)

Job description

Job responsibilities

Symphony differentiates GP roles to provide a greater range of options for GPs, to enable career progression at all levels, and to support recruitment and retention.

See attached Job description and person specification for a full breakdown of the role and responsibilities.

Person Specification

Qualifications

Essential

• A medical practitioner whose name is included in the General Practitioner Register under article 10 of the General and Specialist Medical Practice Order 2003
• Not subject to suspension under section 41A of the Medical Act 1983
• Qualified General Practitioner (completed certificate of Completion of Training CCT)
• Currently on a performers list and not suspended from that list or from the medical register
• Accredited as a member of the Royal College Of General Practitioners (MRCGP) MBBS or equivalent medical degree

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Symphony Healthcare Services Limited

Address

Buttercross Health Centre

Behind Berry

SOMERTON

Somerset

TA11 7PB

United Kingdom

Employer's website

https://www.symphonyhealthcareservices.com/ (Opens in a new tab)