Job description

Job responsibilities

Symphony differentiates GP roles to provide a greater range of options for GPs, to enable career progression at all levels, and to support recruitment and retention.

See attached Job description and person specification for a full breakdown of the role and responsibilities.

Person Specification

Qualifications

Essential

• A medical practitioner whose name is included in the General Practitioner Register under article 10 of the General and Specialist Medical Practice Order 2003
• Not subject to suspension under section 41A of the Medical Act 1983
• Qualified General Practitioner (completed certificate of Completion of Training CCT)
• Currently on a performers list and not suspended from that list or from the medical register
• Accredited as a member of the Royal College Of General Practitioners (MRCGP) MBBS or equivalent medical degree

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Symphony Healthcare Services Limited

Address

Buttercross Health Centre

Behind Berry

SOMERTON

Somerset

TA11 7PB

United Kingdom

Employer's website

https://www.symphonyhealthcareservices.com/ (Opens in a new tab)

Job description

Job responsibilities

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Please read the attached job description in full before applying.

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Person Specification

Experience

Essential

• Minimum 5 years post-registration experience
• At least 2 years recent primary / community nursing experience
• Non-medical prescribing
• Autonomous management of minor illness, minor ailments and injuries
• Clinician-led triage
• Compiling protocols and clinical guidelines
• Audit
• Research
• QI
• Evidence of appropriate continuing professional development activity
• Ability to assess and manage patient risk effectively and safely

Desirable

• Health-needs assessment

Knowledge and Skills

Essential

• Advanced clinical practice skills
• Management of patients with long-term conditions
• Management of patients with complex needs
• Clinical examination skills
• Local and national health policy
• Clinical governance issues in primary care
• Patient group directives and associated policy
• Communication skills, both written and verbal
• Communication of difficult messages to patients and families
• Negotiation and conflict management skills
• Change management
• Resource management
• Excellent interpersonal and communication skills
• Knowledge of primary care operating environment
• Excellent analytical skills, including analysis of data
• Time management skills and the ability to prioritise workload
• Demonstrable commitment to and focus on quality and safety
• Strong IT skills
• Ability to collaborate constructively with internal and external partners to create the conditions for successful partnership working
• Understanding of the South Somerset Symphony Programme and New Models of Care
• Understanding of the NHS GP Contract
• Use of EMIS searches and protocols
• Able to multi-task and cope with an unpredictable work pattern.

Desirable

• Knowledge of public health
• issues
• Able to identify determinants on health in the area

Qualifications

Essential

• Registered nurse, paramedic or ACP
• MSc or equivalent Non-medical prescribing qualification
• Relevant health degree
• Clinical supervision training and experience
• GCSE or equivalent in English and Mathematics
• A Level qualifications or equivalent
• Evidence of continual professional development.

Desirable

• Mentor/teaching qualification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Symphony Healthcare Services Limited

Address

Burnham Medical Centre

Love Lane

BURNHAM-ON-SEA

Somerset

TA8 1EU

United Kingdom

Employer's website

https://www.symphonyhealthcareservices.com/ (Opens in a new tab)

Job description

Job responsibilities

• Follow up hospital appointments, test results etc. and act upon messages on the system from the medical team
• Processing patient referrals and summarising consultation notes
• Record visit requests and alert duty doctor according to practice policy
• Receive urgent results as they come in from the pathology department at the hospital. Liaise with GP and contact patients with information
• Handle specimen samples from patients appropriately
• Open up/lock Practice premises and maintain security in accordance with Practice protocols
• Ensure telephone system has been transferred correctly to out of hours message
• General daily administration tasks such as scanning, filing, retrieving paperwork, photocopying and faxing
• Deal with and respond to post and general emails in a timely manner and email urgent requests to hospital
• To initially handle patient complaints by providing relevant information and by informing the Practice Manager as to the nature of any complaints, including informally made complaints
• Carry out inputting and alterations to computer records, including but not limited to change of addresses, message books and any other admin tasks as they arrive
• Complete new patient registration process as requested and with appropriate training
• Acting as a chaperone (once relevant training has been completed) at practice
• Assist in contacting patients who fall in to the various Target areas as requested
• Advise patients of relevant charges for private services and accept payments/issue receipts
• Clear and re-stock consulting rooms if required (including stationary and prescription paperwork)
• Keep all areas of the building, noticeboards and leaflet dispensers tidy
• Attend ancillary and other staff meetings and training courses as required
• Participate in an annual appraisal
• To assist with the provision of cover for colleagues absences (leave and sickness absences)
• To assist/support with the induction and training of new staff as directed by the Practice Manager or Lead
• Offer general support to the practice and project a positive and friendly image to patients and other visitors
• To assist with any other duties that may be required to ensure the smooth running of the practice
• Liaise with patients and pharmacies regarding prescription queries and requests as required

Person Specification

Experience

Essential

• Experience of working within a team
• Recognise the significance of different situations (including emergencies) and take appropriate action, following standard policies and procedures

Desirable

• Experience of working in a customer focussed environment
• Experience of working within an administration team
• Experience of working in the NHS or similar health care setting
• Awareness of clinical systems such as EMIS

Qualifications

Essential

• English & Maths GCSE or equivalent (grade A*-D/grade 9 to 3)

Knowledge and Skills

Essential

• Computer literate and good keyboard skills
• Ability to listen carefully and communicate effectively and sensitively (verbal and written) to patients and staff at a range of levels
• Excellent organisation skills
• Strong attention to detail and the ability to transfer accurate information
• Work well under pressure
• Use own initiative within clear boundaries, seeking advice when necessary
• Demonstrate enthusiasm and a strong sense of teamwork
• Ability to complete tasks to a high standard within frequent interruptions

Desirable

• Knowledge of medical terminology
• Knowledge of the NHS/General Practice

Core Behaviours

Essential

• Ability to demonstrate empathy, sensitivity and compassion to the needs of the service users and carers
• Flexibility and willingness to support all teams within the practice
• Ability to listen accurately and respond appropriately
• Willingness to work flexibly (potentially across multiple sites)
• Good understanding of the importance of confidentiality

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Symphony Healthcare Services Limited

Address

Warwick House Medical Centre

Upper Holway Road

Taunton

Somerset

TA1 2QA

United Kingdom

Employer's website

https://www.symphonyhealthcareservices.com/ (Opens in a new tab)

Job description

Job responsibilities

• New patient health checks BMI, Urinalysis
• ECG recording
• INR monitoring
• To undertake Doppler testing
• Blood Pressure Monitoring following practice hypertension guidelines, issue HBPM in accordance with practice policy
• Phlebotomy including perform annual blood tests, BP, BMI, ACR as requested for patients with chronic diseases
• Urinalysis MSU, ACR in accordance with practice policy
• Wound Care suture removal in accordance with practice policy, following training
• Weight Management
• Chaperoning duties
• Processing and management of laboratory samples requested by GPs/Nurse
• Administer influenza vaccines according to PSD, following training
• Administer B12 injections according to PSD
• To undertake Spirometry for GP to interpret results
• Support the Emergency Care Practitioner and Primary Care Practitioner in the Minor Injuries Unit, assisting in the assessment and management of patients presenting with minor injuries in accordance with training and practice protocols
• Assist with the management of minor injuries including wound care, dressings, basic observations and preparation of patients for clinical assessment where appropriate and within scope of practice
• Surgical equipment and vaccine re-stocking and stock rotation
• Clearing and re-stocking consulting rooms
• Preparing and maintaining environments and equipment before, during and after patient care interventions including assisting GPs during the performance of minor operations, coils and implants
• Assisting in the assessment and surveillance of patients health and well-being
• Help to raise awareness of health and well-being and how it can be promoted
• Assisting with the collection and collation of data on needs related to health and well-being
• Assist with recall systems
• Lifestyle advice, (diet, weight, exercise, smoking cessation, alcohol) making necessary referrals within PHCT and local support services
• Maintain health promotion information in waiting room designated for patient education
• Any other duties as instructed by management

Person Specification

Experience

Essential

• Previous experience of working as an HCA or equivalent
• Can carry out clinical, technical, scientific or administrative duties according to established protocols or procedures, or systems of work
• Excellent communication, negotiation and change management skills
• Experience of working autonomously
• Experience of Infection and Prevention Control Management

Desirable

• Previous experience of working in a Primary Care setting

Knowledge and Skills

Essential

• Good interpersonal skills, both written and verbal
• Excellent communication skills
• Evidence of problem-solving and decision making skills
• Demonstrates motivation, reliability and commitment to team working

Desirable

• Previous experience using EMIS web
• Able to use own initiative
• Able to work under pressure
• Able to work in a changing environment

Qualifications

Essential

• Care Certificate
• NVQ Level 2 in Health & Social Care
• English & Maths GCSE (or equivalent) - at pass level

Desirable

• HCA Training

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Symphony Healthcare Services Limited

Address

Burnham Medical Centre

Love Lane

BURNHAM-ON-SEA

Somerset

TA8 1EU

United Kingdom

Employer's website

https://www.symphonyhealthcareservices.com/ (Opens in a new tab)