Job description

Job responsibilities

a) The Nursing Associate will deliver care within their proven competency as achieved during their Nursing Associate Training.b) Recognise changes in a patients condition and seeks assistance from aRegistered Nurse of band 5 or above and/or GP as appropriate.c) Contribute to the planning, implementation and monitoring of patient care as part of the Community Nursing Team.d) Using recognised assessment tools including NEWS2, MUST and Purpose-T to risk assess, record and act upon patients changing conditions.e) Treat, monitor and discharge patients under the leadership and direction of a registered nurse of band 5 or above.f) Monitor individualised care plans.g) Perform specific interventions as identified by competency achievement to enhance the delivery of care, such as but not exclusively: venepuncture, cannulation, catheterisation, wound assessment and care, Doppler and compression, administration of medications excepting IV.h) Plan and implement non-complex tasks and interventions guided by standard operating procedures and competency achievement.i) Contribute to patient review, care planning and delivery of care for End of Life patients.j) Provide support, training and supervision to others.k) Maintain clear concise and legible documentation adhering to standards in accordance with NMC and Trust policies.l) Liaise and refer patients to the MDT team as appropriate in accordance with local procedures.m) Participate in clinical audits.n) Be responsible for own personal development, including keeping up to date with Mandatory training and training relevant to the area of practice.o) Attend regular reviews with your team leader and have yearly appraisals.p) Undertake a link role as required.q) Act as a professional role model.r) Support the implementation of departmental policies and contribute to team and service developments.s) Maintain and replenish stock levels and clinical supplies in the patientshomes.t) Ensure effective and efficient use of resources, equipment and supplies.u) Demonstrates an awareness of Health, Safety and Security risk.

Person Specification

Qualification

Essential

• Registered Nursing Associate on the NMC register
• End point assessment completed successfully

Experience

Essential

• Understanding of the scope of the role of the Nursing Associate in context of the nursing and interdisciplinary team and the organisation, and how the role may contribute to service development
• Understands and acts in line with NMC professional standards for practice contained within The Code.
• Knowledge of when to seek advice and escalate to the appropriate professional for expert help and advice
• Understand requirements for NMC professional revalidation
• Understanding of the importance of following procedures and treatment plans
• Experience of caring for patients in a healthcare setting

Desirable

• Experience of working in the community

Skills

Essential

• Experience of working in teams under appropriate supervision as part of a multidisciplinary team
• Insight into how to evaluate own strengths and development needs, seeking advice where appropriate
• Experience of providing and receiving complex, sensitive information
• Ability to take part in reflective practice and clinical supervision activities
• Ability to organise and prioritise own delegated workload
• Ability to deal with non- routine and unpredictable nature of workload and individual patient contact
• Ability to communicate effectively (written, verbal and non-verbal communication) with patients/relatives and carers and all members of the multi-disciplinary team.
• Ability to develop effective and appropriate relationships with people, their families, carers and colleagues
• Ability to support, supervise, and act as a role model to nursing associate students, other learners and health care support workers as required within the clinical setting

Other

Essential

• Car Driver and access to a car for work purposes, unless under Equality Act
• Flexible to cover service needs, including weekends, out of hours or shift pattern

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Sussex Community NHS Foundation Trust

Address

4th Floor Crawley Hospital

Wet Green Drive

Crawley

RH11 7DH

United Kingdom

Employer's website

https://www.sussexcommunity.nhs.uk/work-with-us/ (Opens in a new tab)

Job description

Job responsibilities

Main duties and responsibilities

Communication

• Act as a key liaison between the Commercial Research Delivery Centre, clinical teams, Kent, Medway, Sussex Secure Data Environment, GP practices, the Research Delivery Network (RDN), and any other digital services that are appropriate, ensuring seamless communication to facilitate the identification and recruitment of research participants.

• Proactively engage with and solicit feedback from a diverse range of stakeholders to refine digital workflows and ensure processes are fit for purpose.

• Work closely with the CRDC Sussex PPIE stakeholder group to ensure recruitment pathways are inclusive, transparent, and meet the needs of diverse regional communities.

• Translate complex digital data sets and feasibility metrics into clear, actionable reports for clinical teams and commercial sponsors to strengthen Expressions of Interest (EoIs) and recruitment strategies.

• Influence and persuade primary care partners to adopt new digital workflows, overcoming barriers to engagement by demonstrating the reduction in administrative burden and benefits to patient care.

• Communicate the importance of health equality and regional data usage to stakeholders, ensuring that recruitment strategies are designed to reach traditionally under-represented groups.

• Responsible for producing high-quality documentation, risk reviews, and performance updates regarding the new digital pathway, presenting findings to the Digital Research Access Manager and regional heads of service.

Service delivery and improvement

• Lead the operationalisation of a new digital workflow connecting hospital-led research with primary care data, converting complex manual processes into a streamlined, scalable digital pathway.

• Continuously evaluate and test new processes for participant identification, producing relevant documentation and adapting workflows based on feedback from a range of stakeholders

• Take responsibility for a 2-day invitation turnaround, ensuring that for at least 80% of eligible studies, potential participants are contacted within 48 hours of study opening.

• Produce comprehensive monthly activity reports to track progress against regional and national recruitment targets.

• Through proactive pre-screening across the community, monitor performance against UK government metrics for commercial research, including the first recruit in less than 30 days target is met for >/80% of eligible studies.

• Conduct regular risk reviews of the digital recruitment pathway, implementing corrective actions and process adaptations to mitigate bottlenecks and improve the reliability of trial feasibility data.

• Contribute to service improvements that specifically target previously less well served communities in areas such as Crawley, Eastbourne, and Hastings, ensuring the service model promotes equity of access to clinical trials.

• Maintain and update the local portfolio management system (LPMS), ensuring all study data is accurate and timely.

• Support the study set-up dashboard, providing real-time visibility of feasibility assessments and recruitment milestones to the wider Research Delivery team.

People management and development

• Responsible for carrying out duties in line with the Trusts e-rostering processes, including managing rosters, supporting staff allocation, and contributing to effective budget reconciliation and workforce planning

Patient care delivery

• Act as a guardian of patient data, ensuring that all digital identification and pre-screening processes adhere to the highest standards of data protection and confidentiality. Ensure that the use of data is conducted ethically and in full alignment with Trust information governance and "Patient First" values.

• Directly contribute to patient care by using digital tools to identify and include under-represented populations and seldom heard communities. This ensures that access to cutting-edge treatments and clinical trials is determined by clinical need and regional equity rather than geographic location or GP practice capacity.

• Collaborate with PPIE (Patient and Public Involvement and Engagement) stakeholders and the Surrey and Sussex Research Engagement Network to ensure that digital recruitment pathways are respectful, accessible, and designed with the patient experience at the forefront.

• Support the delivery of high-quality research by ensuring the rapid identification of participants, thereby accelerating the timeline for patients to access novel therapies and interventions that can improve health outcomes across Sussex.

Learning and development

• Identify learning and development needs within Primary Care and community settings regarding digital research workflows; design and deliver targeted training or guidance to GP staff and researchers to ensure the effective use of the new digital recruitment pathway.

• Act as a regional subject matter expert for digital participant identification, providing consultancy and support to the South East Research Delivery Network (SERRDN) and wider care settings to help staff adopt new digital tools, share best practices, and standardise recruitment processes across Sussex.

• Attend mandatory training updates as required.

• Undertake training as necessary in line with the development of the post and as agreed with the line manager as part of the personal development process.

• Achieve and demonstrate agreed standards of personal and professional development within agreed timescales.

• Identify own learning needs and jointly plan training requirements with your line manager

• Participate in the Trusts appraisal process to discuss how your role will help deliver the best possible care to our patients and help to deliver any changes in service.

This job description is an outline of the role and responsibilities. From time to time due to the needs of the service, we may ask you to flexibly undertake other duties that are consistent with your role and banding, including project work, internal job rotation and absence cover.

The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the department and the organisation.

Key working relationships

Internal:

Sussex CRDC Management Group

UHSussex Research and Innovation

UHSussex Digital and Data teams

External:

Primary Care general practice; community pharmacy

Sussex Partnership NHS Foundation Trust

Sussex Community NHS Foundation Trust

Sussex Community Diagnostic Centres (CDCs)

South East Regional Research Delivery Network (SE RRDN)

Contract Research Organisations

Commercial trial sponsors

National Institute for Health and care Research (NIHR)

PPIEP stakeholders and the wider community

Secure Data Environment

NHS Surrey and Sussex

Sussex Health and Care Research Partnership

Public Health

CRDC UK Network, and other CRDC and CRDCs in Primary Care

Health Innovation Kent, Surrey and Sussex

Person Specification

Experience/ Qualifications

Essential

• Professional knowledge acquired through a degree in a relevant field (e.g., Science, Health, Data Science, or Information Management) or equivalent significant experience. Evidence of post graduate level training or equivalent experience in clinical research (e.g., Good Clinical Practice - GCP) or health informatics. Proven experience working within a clinical research environment, specifically in recruitment, feasibility, or study setup. Significant experience using health and care digital systems (e.g., Electronic Patient Records, Primary Care systems like EMIS/SystmOne, or Secure Data Environments) to support service delivery. Experience in operationalising new workflows or contributing to the transition from manual to digital processes. Demonstrable experience working across different professional groups, such as clinical teams, GP practices, and administrative staff. Experience handling sensitive patient data and applying Information Governance and GDPR principles in a practical setting.

Skills

Essential

• Evidence of having undertaken own development to improve understanding of equalities issues Ability to navigate and utilize complex health and care digital systems to extract and analyse participant data. Able to interpret complex clinical study protocols and translate them into accurate digital search criteria for feasibility assessments. Proven ability to manage a diverse portfolio of studies while meeting strict deadlines. Highly developed interpersonal skills with the ability to explain technical digital processes to non technical clinical and primary care staff. Expert ability to handle sensitive patient data in strict accordance with GDPR, Information Governance, and Trust confidentiality policies. Ability to identify risks in a digital workflow and proactively adapt processes to ensure service continuity and efficiency.

People Management and Development

Essential

• Able to provide clear direction and support to multidisciplinary teams and external partners to ensure the delivery of digital recruitment targets. Proven ability to work effectively within a team and across organisational boundaries, fostering positive working relationships with staff at all levels. Able to identify training needs in others and deliver informal coaching or guidance on new digital tools and research processes. Able to motivate and influence staff managed by other departments or organisations to align with project goals and timelines.

Equality, Diversity, and Inclusion

Essential

• Evidence of having championed diversity in previous roles Able to use regional data sets to identify and target under represented patient populations, ensuring research opportunities are distributed based on clinical need rather than geography. Proven ability to adapt communication styles to meet the needs of diverse groups, including older adults and those in high-need, "hard-to-reach" communities. Commitment to the "Patient First" values with a focus on reducing health inequalities through the fair and transparent application of digital recruitment pathways.

Specific Requirements

Essential

• Ability and willingness to travel independently across various health and care sites within Sussex (e.g., Brighton, Bognor Regis, Crawley) as required. Able to represent the Trust and the Commercial Research Delivery Centre Sussex at regional meetings and external forums. Flexibility to adapt working patterns to meet the demands of study greenlight timelines and 48-hour recruitment targets. Commitment to the "Patient First" values and a clear understanding of the importance of research in reducing regional health inequalities.

Freedom to Act

Essential

• Works with a high degree of autonomy, managing own workload and prioritizing the delivery of multiple research studies across Sussex without direct daily supervision. Interprets national research metrics and Trust policies to develop and operationalise local digital recruitment workflows, ensuring compliance with clinical trial regulations. Acts on own initiative to identify potential recruitment bottlenecks or data risks, implementing immediate process adaptations to ensure the 48-hour participant contact target is maintained. Empowered to make operational decisions regarding the feasibility of digital searches and the suitability of specific primary care data sets for commercial study identification. Responsible for meeting specific performance KPIs and providing expert advice to clinical teams and external GP partners on recruitment strategy. Proactively identifies and resolves complex issues related to digital system access and data flow between secondary and primary care, escalating to the Digital Research Access Manager only when strategic or departmental policy changes are required.

Equality, Diversity, and Inclusion

Essential

• Evidence of having undertaken own development to improve understanding of equalities issues
• Evidence of having championed diversity in previous roles (as appropriate to role)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals Sussex NHS Foundation Trust (279)

Address

Royal Sussex County Hospital

Sussex House, Abbey Road

Brighton

BN2 5BE

United Kingdom

Employer's website

https://www.uhsussex.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Key Responsibilities - Leadership and Management

• Provides visible, effective and accessible leadership across Sussex Primary Care and across all professional boundaries; leading and supporting the Sussex Primary Care operational management team, empowering them to perform at their best through regular supervision, appraisal and performance discussions
• Line manages the senior management and operational team and individual GP Practice Managers.
• Develop a culture of collaboration, accountability and continuous improvement across all sites.

• Support and coach local management teams to achieve operational and quality objectives.
• Lead recruitment, retention, appraisal and performance management processes for non-clinical staff.

• Promote staff wellbeing, engagement and professional development.
• Effectively balances the needs and priorities of the SPC with those of the

• Trust, acting within the overall interests of the Trust.
• Formulate long term strategic plans, involving uncertainty, and considering the impact on the organisation
• Develops business plans and strategies for SPC, making a major contribution to corporate policies and strategy.
• Reviews and approves all business plans, reports, evaluations and other business, prior to submission to directors and executives
• Ensures that the services annual business plan is completed and agreed within timescales and signs-off Primary Care and service budget

Operational Management

• Develop long-term strategic plans, considering the wider impact on organisational performance, system priorities and future service delivery models
• Ensure the effective day-to-day operation of all SPC GP practices.

• Develop and implement standardised operational processes across the group.
• Monitor access, capacity and demand to ensure services meet patient needs.
• Oversee appointment systems, reception services, care navigation and administrative functions.
• Ensure practices meet contractual, organisational and performance requirements.
• Is accountable for identifying and implementing service improvements and development to enhance efficiency and patient experience.
• Lead operational responses to service pressures and business continuity requirements.
• Analyse and interpret highly complex facts or situations, comparing of a range of options.
• Holds responsibility for policy development and implementation

Financial Management

• Responsibility for the budget for the SPC practices and central function
• Responsibility for overall budget setting for Primary Care and the delivery of services within the allocated financial envelope
• Lead the development of complex strategic business cases and investment proposals to support organisational growth and service transformation.
• Lead the identification and delivery of strategic growth opportunities, income generation initiatives and new business development opportunities across Sussex Primary Care.
• Evaluate and negotiate complex commercial and contractual opportunities which support the long-term financial sustainability of the organisation
• Set, manage and oversee practice budgets across all SPC GP Practice sites.
• Monitor financial performance and support practices to achieve agreed financial targets.
• Work closely with finance teams to monitor income, expenditure and financial risks.
• Identify opportunities for efficiency, income generation and service development.
• Grow income opportunities and potential for expansion as a strategic priority
• Support the preparation of business cases and investment proposals.
• Ensure effective management of procurement and contracts.
• Comprehensive understanding of the drivers of financial performance across Primary Care and can effectively articulate the relationship between financial performance, operational improvement and clinical quality and is able to triangulate disparate data sources to proactively identify current and potential performance failures

Governance and Quality

• Ensure all practices meet contractual, statutory and Care Quality Commission (CQC) standards and regulatory requirements.
• Lead governance, compliance and risk management activities across SPC.
• Ensure policies and procedures are implemented consistently.
• Oversee the management of complaints, incidents and significant events.
• Support implementation of learning from audits, complaints and investigations.
• Maintain robust systems for information governance and data protection.
• Maintain effective briefing and updates to the Chief Operating Officer and other members of the executive team with respect to developments and initiatives within Primary Care
• Support the Chief Operating Officer for pan-organisational projects and initiatives

Workforce and Human Resources

• Support workforce planning across SPC.
• Monitor staffing levels and skill mix to maintain safe and effective services.
• Ensure compliance with employment legislation and organisational policies.

• Ensure the equality and diversity agenda is delivered and monitored
• Lead employee relations processes, including attendance, capability and disciplinary procedures.
• Monitor mandatory training compliance.
• Patient Experience and Service Development
• Promote a patient-centred culture across all practices.
• Monitor patient feedback, NHS Friends and Family Test results and complaints data.
• Develop and implement plans to improve patient access and experience.
• Support patient participation groups and engagement initiatives.
• Lead projects that improve quality, access and productivity.

Performance Management

• Monitor practice performance against contractual and organisational targets.
• Produce and analyse SPC Board reports, performance reports and dashboards.

• Support practices to achieve maximum QOF, Enhanced Services, PCN income and other contractual requirements.
• Identify performance issues and implement corrective actions where required.
• Use data to drive improvement and support operational decision-making.

Estates and Facilities

• Oversee management of premises across all sites.
• Ensure compliance with health and safety, fire safety and estates requirements.
• Manage maintenance contracts and premises improvement projects.
• Support business continuity and emergency planning arrangements.

Freedom to Act

• Operates independently within agreed organisational policies and objectives.
• Accountable for a major Primary Care provider, and the delivery of services within sustainable resourcing
• Exercises professional judgement in resolving operational issues across multiple practices.
• Escalates significant risks, financial concerns or performance issues to the SCFT Deputy Chief Operating Officer.
• Responsible for operational decisions affecting the SPC GP practices and associated services.

Patient/client care

• Accountable to the Trust for the delivery of SPC services
• Demonstrates outstanding patient commitment by putting the patient at the centre of decision making, and by regularly engaging with patients and service users through regular service visits
• Demonstrates a commitment to the quality of care provided by the Trust and quality of outcomes, by driving innovation, clinical excellence, and performance
• Proactively seeks out benchmarking and other external resources to improve clinical quality and instigates improvements as a result
• Effectively prioritises patient safety and experience through building outstanding relationships with clinical staff and teams
• Works with senior leadership team to ensure learning from complaints, incidents and serious incidents is embedded within SPC
• Promotes equality and diversity, and dignity and respect of patients and carers as central to all aspects of the services provided
• Exercises responsibility for ensuring the equality and diversity agenda is delivered and maintained, ensuring compliance with legislation and SPC policies
• Assesses implications of national initiatives affecting care delivery and ensure plans of action are implemented
• Ensures that that there is a strong culture of risk assessment and management, including adherence to relevant policies and procedures
• Ensures that staff comply with Trust policies, procedures and guidelines, taking remedial action where this is not the case
• Works with senior leadership team to ensure clinical engagement, taking responsibility for quality governance, safety and risk management

Responsibility for information resources

• Uses software to develop performance management reports
• Responsible for performance management and managing the operation of several services
• Implements appropriate performance monitoring and management processes to ensure that all aspects of operational performance and delivery are assessed and takes remedial action where agreed performance is not achieved
• Ensures the Primary Care and its constituent services achieve all internal and external performance targets and proactively overcomes obstacles to achieving goals and objectives
• Proactively identifies operational risks and opportunities and briefs the Chief Operating Officer as necessary

Partnership Working

• Build strong relationships with the SPC Practice Managers, GP and Clinical Leads and multidisciplinary team
• Represent Sussex Primary Care at Place, Integrated Care System and regional forums, influencing the development of primary and community care services and ensuring organisational priorities are reflected within system plans.
• Lead strategic relationships with commissioners, Primary Care Networks, provider collaboratives, local authorities and partner organisations to identify opportunities for service development, integration and organisational growth.

Person Specification

Experience

Essential

• In-depth professional and specialist primary care operational management experience acquired through training and experience over a significant period
• Significant experience of monitoring, analysing and assessing clinical operational performance across complex services
• Experience of managing multiple teams and services.
• Experience of budget management and financial monitoring.
• Experience of performance management and service improvement.
• Experience of staff management, recruitment and employee relations.
• Experience of drafting complex strategic business plans
• Experience of working within a highly dynamic and complex primary care environment
• Experience of working in partnership with other agencies, service users, carers, the public, regulators, local scrutiny bodies etc.
• Experience of leading successful complex change management projects and programmes, involving and supporting teams and individuals to achieve objectives
• Experience of managing risk within a complex operating environment including risk assessment, risk mitigation and risk management
• Experience of strategic assessment, choice and implementation including innovative thinking and the ability to explore imaginative ways of optimising use of resources.
• Experience of co-producing service improvement ideas with stakeholders including service users and staff
• Experience of interacting with system leaders, and senior teams within Integrated Health and Care systems, other NHS providers and other provider partners
• Experience of governance, risk management and regulatory compliance.

Desirable

• Experience managing multiple GP practices
• Experience supporting CQC inspections.
• Experience working within a Primary Care Network
• Experience of estates and facilities management
• Experience of negotiating contracts

Qualifications

Essential

• Degree level qualification or equivalent management experience.
• Management qualification or demonstrable equivalent experience.
• Evidence of continuous professional development
• Formal Leadership Development
• Project Management qualification
• Primary Care Management qualification

Skill, Knowledge and Attributes

Essential

• Detailed understanding of NHS primary care services
• Strong leadership and people management skills
• Thrives in challenging environments
• Excellent communication and stakeholder management skill
• Strong analytical and problem-solving abilities
• Ability to manage competing priorities across multiple sites
• Knowledge of NHS Human Resource Policies and Procedures
• Advanced knowledge of clinical and operational governance and its application to the services
• Knowledge of multidisciplinary team working and an understanding of differing professional roles boundaries
• Detailed knowledge of GP contracts, QOF and enhanced services
• Understanding of CQC regulations and quality standards.
• Knowledge of NHS contractual arrangements and planning approaches
• Ability to monitor and maintain standards of care across a range of clinical services
• Ability to identify, assess and manage complex clinical and operational risks
• Able to translate complex information and make it meaningful to staff at all levels and across all professions both verbally and in writing
• Able to assimilate organisational and local strategy and communicate this in a compelling way
• Ability to deal with competing demands, priorities and deadlines whilst managing operational imperatives and frequent interruptions
• Ability to engage stakeholders through discussion, presentation and direct liaison
• The ability to rapidly assimilate and synthesise complex dynamic information, and formulate a response which takes into account organisational strategy and corporate priorities
• Able to provide visible, credible leadership, and inspire staff from a range of backgrounds to perform well.
• The ability to inspire a shared purpose which aligns with NHS principles and organisational values and the personal integrity and courage to challenge where these principles are under pressure
• An ability to work strategically, building excellent relationships with other partners and stakeholders and understanding their contribution to the system
• Outstanding verbal and written skills, able to summarise complex information and present to a range of audiences including the Trust Board, external stakeholders, staff and service users.
• A high level of emotional intelligence and style which supports the development of a safe and supportive environment which enables individuals to work effectively
• Word-processing and keyboard skills and ability to use Microsoft Office packages including Word, PowerPoint and Excel
• A natural curiosity backed by excellent critical analytical skills
• Assertive and confident to challenge poor conduct and behaviours
• Strong patient focus
• Excellent time management, prioritisation and organisational skills and ability to manage and deliver to agreed deadlines
• Knowledge of PCN and Integrated Care System structures

Desirable

• Change management and project delivery experience.
• Experience using SystmOne or equivalent systems.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Sussex Primary Care

Address

Sussex Community Nhs Foundation Trust

Brighton General Hospital

Elm Grove

Brighton

East Sussex

BN2 3EW

United Kingdom

Employer's website

http://www.sussexprimarycare.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

The Virtual Ward GP role is to act as the senior clinical decision maker within the UCR Team and providing daily clinical leadership. The following duties are the core responsibilities of the Virtual Ward GP:

• Adhering to the timetable of daily scheduled clinical activities
• Holding the responsibility for medical decisions made during the contracted service hours
• Appreciating the complexity of patients with multi-morbidity, frailty and polypharmacy where involving specialists is necessary
• Providing care in line with recommended best practice as established through clinical guidelines
• Providing medical advice and supporting decision-making to the members of the wider MDT through all stages of the patient journey:
• at triage of new referrals or admission to the virtual ward
• during daily handovers and Board rounds
• in an urgent, on-call capacity
• support pharmacists with medication reviews when neededupon discharge with a written discharge summary

supporting and guiding the development of patient management plans, including:

• RESPECT forms o DNAR forms
• Personalised Care and Support Plans o Ceiling of care

• Reviewing and prescribing medications, with clinical input from the VW Pharmacy Team proposing the use of digital monitoring where it may be appropriate, and:
• Setting thresholds for escalation
• Acting upon signs of deterioration work with the MDT to support clinical decision-making based on readings from POC or remote monitoring equipment.
• Requesting diagnostic investigations and managing test results
• Providing virtual consultations or home visiting where clinically required keeping accurate and contemporaneous documentation, including:
• keeping accurate and up to date records on SystmOne
• supporting with writing of discharge summaries
• liaising with other health professionals, providers for advice, such as:

• the patients primary care team GP, acute medical teams where advice may need to be sought, palliative care teams, mental health teams,

• identifying deteriorating patients and escalating care when needed and in line with patient wishes

• support the development of the multidisciplinary team by:
• identifying opportunities for development, supporting or signposting to training, providing supervision
• Instilling a culture of self-directed learning and professional development
• Working with the B&HF Clinical Lead and SCFT Leads on matters related to clinical governance and service improvement, for example: audit, quality, improvement, complaint handling
• Promoting a culture of continuous improvement
• to promote a culture of collaborative team working

Person Specification

Personal Attributes

Essential

• Flexibility of working hours to meet the needs of the service
• Car driver

Qualifications

Essential

• Qualified GP
• General Practitioner - Certificate of Completion of Training CCT
• Full GMC Registration
• National Performers List registration
• Appropriate defence indemnity -MPS, MDU
• Five years post-CCT in general practice

Desirable

• MRCGP
• Diploma in Geriatric Medicine
• Diploma in Immediate Medical Care
• Diploma in Urgent Medical Care

Experience

Essential

• Experience of working in a primary care environment
• Experience of continued professional development
• Experience and knowledge of Sussex ICB and referral systems

Desirable

• Experience of working with Urgent Care, A&E and Out of Hours
• Previous post CCT experience of working in virtual wards or other acute care settings
• Experience of working effectively in collaboration with other organisations
• Experience of providing supervision, support to an MDT

Clinical Skills and Knowledge

Essential

• Outstanding level of clinical knowledge and skills commensurate with that of an experienced GP
• Understands the importance of evidence-based practice and clinical effectiveness
• Excellent communication skills, written and verbal
• Strong IT skills - competent in the use of Office and Outlook
• Effective time management (Planning & Organising)
• Ability to work as a team member and autonomously
• Excellent interpersonal skills
• Problem solving & analytical skills
• Ability to follow clinical policy and procedure
• Ability to process information accurately and effectively, interpreting data as required
• Experience with clinical risk management
• Understanding of Clinical Governance and quality issues as well as health and social policy
• Adherence to the GMC Standards/Duties The duties of a doctor registered with the General Medical Council - ethical guidance - GMC - gmcuk.org
• Motivated, forward thinker
• Ability to work under pressure
• Commitment to ongoing professional development

Desirable

• Knowledge of the current issues facing primary care and the wider NHS
• EMIS and SystmOne user and Docman skills Experience with audit and able to lead audit programmes
• Ability and success in the implementation of change and/or service development within an organisation

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Alliance for Better Care CIC

Address

Horley Health Hub

120 Victoria Road

Horley

Surrey

RH1 1EB

United Kingdom

Employer's website

https://allianceforbettercare.org/ (Opens in a new tab)